ASUSTeK Computer 9560D2 Intel Wireless-AC 9560 User Manual 9560D2W UserMan Part 1

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Document Description	9560D2W- UserMan_Part 1
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Date Submitted	2018-09-11 00:00:00
Date Available	2018-09-12 00:00:00
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Document Title	9560D2W- UserMan_Part 1
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E14771
Revised Edition V2 / September 2018
E-Manual
COPYRIGHT INFORMATION
No part of this manual, including the products and software described in it, may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by
any means, except documentation kept by the purchaser for backup purposes, without the express
written permission of ASUSTeK COMPUTER INC. (“ASUS”).
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES
OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
(INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION
OF BUSINESS AND THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
Products and corporate names appearing in this manual may or may not be registered trademarks or
copyrights of their respective companies, and are used only for identification or explanation and to the
owners’ benefit, without intent to infringe.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL
USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE
CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY
ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND
SOFTWARE DESCRIBED IN IT.
Copyright © 2018 ASUSTeK COMPUTER INC. All Rights Reserved.
LIMITATION OF LIABILITY
Circumstances may arise where because of a default on ASUS’ part or other liability, you are entitled to
recover damages from ASUS. In each such instance, regardless of the basis on which you are entitled to
claim damages from ASUS, ASUS is liable for no more than damages for bodily injury (including death)
and damage to real property and tangible personal property; or any other actual and direct damages
resulted from omission or failure of performing legal duties under this Warranty Statement, up to the
listed contract price of each product.
ASUS will only be responsible for or indemnify you for loss, damages or claims based in contract, tort or
infringement under this Warranty Statement.
This limit also applies to ASUS’ suppliers and its reseller. It is the maximum for which ASUS, its suppliers,
and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS ASUS LIABLE FOR ANY OF THE FOLLOWING: (1) THIRD-PARTY CLAIMS
AGAINST YOU FOR DAMAGES; (2) LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA; OR (3) SPECIAL,
INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING
LOST PROFITS OR SAVINGS), EVEN IF ASUS, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR
POSSIBILITY.
SERVICE AND SUPPORT
Visit our multi-language website at https://www.asus.com/support/
Notebook PC E-Manual
Table of Contents
About this manual......................................................................................................7
Conventions used in this manual.............................................................................. 8
Icons..................................................................................................................................... 8
Typography........................................................................................................................ 8
Safety precautions......................................................................................................9
Using your Notebook PC............................................................................................... 9
Caring for your Notebook PC...................................................................................... 10
Proper disposal................................................................................................................. 11
Chapter 1: Hardware Setup
Getting to know your Notebook PC....................................................................14
Top View.............................................................................................................................. 14
Bottom................................................................................................................................. 21
Right Side........................................................................................................................... 24
Left Side.............................................................................................................................. 28
Chapter 2: Using your Notebook PC
Getting started............................................................................................................32
Charge your Notebook PC............................................................................................ 32
Lift to open the display panel..................................................................................... 34
Press the power button................................................................................................. 34
Using the touchpad...................................................................................................35
Using the keyboard....................................................................................................42
HotKeys............................................................................................................................... 42
Function keys.................................................................................................................... 43
Windows® 10 keys........................................................................................................... 43
Using the numeric keypad........................................................................................... 44
Notebook PC E-Manual
Chapter 3: Working with Windows® 10
Starting for the first time..........................................................................................48
Start menu....................................................................................................................49
Windows® apps...........................................................................................................51
Working with Windows® apps.................................................................................... 52
Customizing Windows® apps...................................................................................... 52
Task view........................................................................................................................55
Snap feature.................................................................................................................56
Snap hotspots................................................................................................................... 56
Action Center...............................................................................................................58
Other keyboard shortcuts.......................................................................................59
Connecting to wireless networks.........................................................................61
Wi-Fi...................................................................................................................................... 61
Bluetooth............................................................................................................................ 62
Airplane mode.................................................................................................................. 63
Turning your Notebook PC off...............................................................................64
Putting your Notebook PC to sleep.....................................................................65
Chapter 4: Power-On Self-Test (POST)
The Power-On Self-Test (POST)..............................................................................68
Using POST to access BIOS and Troubleshoot...................................................... 68
BIOS.................................................................................................................................68
Accessing BIOS................................................................................................................. 68
BIOS Settings..................................................................................................................... 69
Recovering your system...........................................................................................76
Performing a recovery option..................................................................................... 77
Notebook PC E-Manual
Tips and FAQs
Useful tips for your Notebook PC.........................................................................80
Hardware FAQs............................................................................................................81
Software FAQs..............................................................................................................84
Appendices
Internal Modem Compliancy...................................................................................... 88
Overview............................................................................................................................. 88
Network Compatibility Declaration.......................................................................... 89
Non-Voice Equipment.................................................................................................... 89
Federal Communications Commission Interference Statement.................... 91
FCC Radio Frequency (RF) Exposure Caution Statement.................................. 92
RF Exposure Information (SAR)................................................................................... 93
Wireless Operation Channel for Different Domains............................................ 93
Coating Notice.................................................................................................................. 93
Radiation Exposure Statement................................................................................... 94
Déclaration relative à l’exposition aux radiations................................................ 94
Compliance Statement of Innovation, Science and
Economic Development Canada (ISED).................................................................. 95
Déclaration de conformité de Innovation, Sciences et
Développement économique Canada (ISED)....................................................... 95
RF Exposure information (SAR)................................................................................... 96
UL Safety Notices............................................................................................................. 97
Power Safety Requirement........................................................................................... 98
TV Notices.......................................................................................................................... 98
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REACH.................................................................................................................................. 98
Macrovision Corporation Product Notice............................................................... 98
Prevention of Hearing Loss.......................................................................................... 98
Nordic Lithium Cautions (for lithium-ion batteries)............................................ 99
CTR 21 Approval (for Notebook PC with built-in Modem)............................... 100
ENERGY STAR complied product............................................................................... 102
Global Environmental Regulation Compliance and Declaration................... 102
ASUS Recycling/Takeback Services........................................................................... 103
Rechargeable Battery Recycling Service in North America............................. 103
Regional notice for California...................................................................................... 103
Regional notice for Singapore.................................................................................... 103
Regional notice for India............................................................................................... 104
Notices for removable batteries................................................................................. 104
Avis concernant les batteries remplaçables.......................................................... 104
Simplified EU Declaration of Conformity................................................................ 105
National Telecommunications Commission of the Philippines...................... 105
Notebook PC E-Manual
About this manual
This manual provides information about the hardware and software
features of your Notebook PC, organized through the following
chapters:
Chapter 1: Hardware Setup
This chapter details the hardware components of your Notebook
PC.
Chapter 2: Using your Notebook PC
This chapter shows you how to use the different parts of your
Notebook PC.
Chapter 3: Working with Windows® 10
This chapter provides an overview of using Windows® 10 in your
Notebook PC.
Chapter 4: Power-On Self-Test (POST)
This chapter shows you how to use POST to change the settings
of your Notebook PC.
Tips and FAQs
This section presents some recommended tips, hardware FAQs,
and software FAQs you can refer to for maintaining and fixing
common issues with your Notebook PC.
Appendices
This section includes notices and safety statements for your
Notebook PC.
Notebook PC E-Manual
Conventions used in this manual
To highlight key information in this manual, some text are presented as
follows:
IMPORTANT! This message contains vital information that must be
followed to complete a task.
NOTE: This message contains additional information and tips that can
help complete tasks.
WARNING! This message contains important information that must be
followed to keep you safe while performing tasks and prevent damage to
your Notebook PC's data and components.
Icons
The icons below indicate the devices you can use for completing a
series of tasks or procedures on your Notebook PC.
= Use the touchpad.
= Use the keyboard.
Typography
Bold
= This indicates a menu or an item that must be selected.
Italic
= This indicates sections that you can refer to in this manual.
Notebook PC E-Manual
Safety precautions
Using your Notebook PC
This Notebook PC should only be used in
environments with ambient temperatures between
5°C (41°F) and 35°C (95°F).
Refer to the rating label on the bottom of your
Notebook PC and ensure that your power adapter
complies with this rating.
Do not leave your Notebook PC on your lap or near
any part of your body to prevent discomfort or
injury from heat exposure.
Do not use damaged power cords, accessories, and
other peripherals with your Notebook PC.
While powered on, ensure that you do not carry or
cover your Notebook PC with any materials that can
reduce air circulation.
Do not place your Notebook PC on uneven or
unstable work surfaces.
You can send your Notebook PC through x-ray
machines (used on items placed on conveyor belts),
but do not expose them to magnetic detectors and
wands.
Contact your airline provider to learn about related
in-flight services that can be used and restrictions
that must be followed when using your Notebook
PC in-flight.
Notebook PC E-Manual
Caring for your Notebook PC
Disconnect the AC power and remove the battery
pack (if applicable) before cleaning your Notebook
PC. Use a clean cellulose sponge or chamois cloth
dampened with a solution of nonabrasive detergent
and a few drops of warm water. Remove any extra
moisture from your Notebook PC using a dry cloth.
Do not use strong solvents such as thinners,
benzene, or other chemicals on or near your
Notebook PC.
Do not place objects on top of your Notebook PC.
Do not expose your Notebook PC to strong
magnetic or electrical fields.
Do not use or expose your Notebook PC near
liquids, rain, or moisture.
Do not expose your Notebook PC to dusty
environments.
Do not use your Notebook PC near gas leaks.
10
Notebook PC E-Manual
Proper disposal
Do not throw your Notebook PC in municipal waste.
This product has been designed to enable proper
reuse of parts and recycling. The symbol of the
crossed out wheeled bin indicates that the product
(electrical, electronic equipment and mercurycontaining button cell battery) should not be
placed in municipal waste. Check local regulations
for disposal of electronic products.
Do not throw the battery in municipal waste. The
symbol of the crossed out wheeled bin indicates
that the battery should not be placed in municipal
waste.
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11
12
Notebook PC E-Manual
Chapter 1:
Hardware Setup
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13
Getting to know your Notebook PC
Top View
NOTE: The keyboard's layout may vary per region or country. The
Notebook view may also vary in appearance depending on the Notebook
PC model.
13” model
14
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14” model
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15
15” model
16
Notebook PC E-Manual
Array microphones
The array microphones feature echo canceling, noise
suppression, and beam forming functions for better voice
recognition and audio recording.
Camera
The built-in camera allows you to take pictures or record videos
using your Notebook PC.
IR Camera
The built-in camera allows you to take pictures or record videos
using your Notebook PC. The IR Camera also supports Windows
Hello.
NOTE: The red IR LED blinks in the process while data is being
read before you sign in with Windows Hello facial recognition.
Display panel
This high-definition display panel provides excellent viewing
features for photos, videos, and other multimedia files on your
Notebook PC.
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17
Capital lock indicator
This indicator lights up when the capital lock function is
activated. Using capital lock allows you to type capitalized letters
(such as A, B, C) using your Notebook PC’s keyboard.
Keyboard
The keyboard provides full-sized QWERTY keys with a
comfortable travel depth for typing. It also enables you to use
the function keys, allows quick access to Windows®, and controls
other multimedia functions.
NOTE: The keyboard layout differs by model or territory.
Function key lock indicator
This indicator lights up when the function keys feature is
activated.
NOTE: For more details, refer to the Using the keyboard section in
this manual.
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Notebook PC E-Manual
Touchpad/Touch numeric keypad (13” and 14” model)
The touchpad/touch numeric keypad enables you to toggle
between touchpad and touch numeric keypad.
The touchpad allows the use of multi-gestures to navigate
onscreen, providing an intuitive user experience. It also simulates
the functions of a regular mouse.
NOTE: For more details, refer to the Using the touchpad section in
this manual.
The touch numeric keypad allows the use of numeric input.
NOTE: For more details, refer to the Using the numeric keypad
section in this manual.
Power button
Press the power button to turn your Notebook PC on or off. You
can also use the power button to put your Notebook PC to sleep
or hibernate mode and wake it up from sleep or hibernate mode.
In the event that your Notebook PC becomes unresponsive,
press and hold the power button for at least ten (10) seconds
until your Notebook PC shuts down.
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19
Power indicator
The power indicator lights up when the Notebook PC is turned
on and blinks slowly when the Notebook PC is in sleep mode.
Fingerprint sensor (on selected models)
This built-in fingerprint sensor captures your fingerprint and uses
it as biometric authentication for logging on to your Notebook
PC’s system.
Numeric keypad (15” model)
The numeric keypad toggles between these two functions: for
numeric input and as pointer direction keys.
NOTE: For more details, refer to the Using the numeric keypad
section in this manual.
20
Notebook PC E-Manual
Bottom
NOTE: The bottom side may vary in appearance depending on model.
WARNING! The bottom of the Notebook PC can get warm to hot while in
use or while charging the battery pack. When working on your Notebook
PC, do not place it on surfaces that can block the vents.
IMPORTANT!
•
Battery time varies by usage and by the specifications for this
Notebook PC. The battery pack cannot be disassembled.
•
Purchase components from authorized retailers to ensure maximum
compatibility and reliability. Consult an ASUS service center or
authorized retailers for product service or assistance on proper
disassembly or assembly of the product.
13” model
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21
14” model
15” model
22
Notebook PC E-Manual
Air vents
The air vents allow cool air to enter and warm air to exit the
Notebook PC.
WARNING! Ensure that paper, books, clothing, cables, or other
objects do not block any of the air vents or else overheating may
occur.
Audio speakers
The built-in audio speakers allow you to hear audio straight from
your Notebook PC. Audio features are software-controlled.
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23
Right Side
13” and 14” model
15” model
Status indicators
The status indicators help identify the current hardware status of
your Notebook PC.
Power indicator
The power indicator lights up when the Notebook PC
is turned on and blinks slowly when the Notebook
PC is in sleep mode.
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Notebook PC E-Manual
Two-color battery charge indicator
The two-color LED provides a visual indication of the
battery’s charge status. Refer to the following table
for details:
Color
Status
Solid White
The Notebook PC is plugged to
a power source and the battery
power is between 95% and
100%.
Solid Orange
The Notebook PC is plugged
to a power source, charging its
battery, and the battery power
is less than 95%.
Blinking Orange
The Notebook PC is running on
battery mode and the battery
power is less than 10%.
Lights off
The Notebook PC is running on
battery mode and the battery
power is between 10% to 100%.
Headphone/Headset/Microphone jack
This port allows you to connect amplified speakers or
headphones. You can also use this port to connect your headset
or an external microphone.
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25
USB 2.0 port
The USB (Universal Serial Bus) port is compatible with USB 2.0 or
USB 1.1 devices such as keyboards, pointing devices, flash disk
drives, external HDDs, speakers, cameras and printers.
MicroSD card slot
This built-in memory card reader slot supports microSD card
formats.
Memory card reader
This built-in memory card reader supports SD card formats.
USB 3.1 Gen 2 Type-C™/DisplayPort combo port
The USB 3.1 (Universal Serial Bus 3.1) Gen 2 Type-C™ port
provides a transfer rate of up to 10 Gbit/s and is backward
compatible to USB 2.0. Use a USB Type-C™ adapter to connect
your Notebook PC to an external display.
NOTE: Transfer rate of this port may vary per model.
26
Notebook PC E-Manual
USB 3.1 Gen 1 port
The USB 3.1 (Universal Serial Bus 3.1) Gen 1 port provides a
transfer rate of up to 10 Gbit/s and is backward compatible to
USB 2.0.
HDMI port
This port is for the HDMI (High-Definition Multimedia Interface)
connector and is HDCP compliant for HD DVD, Blu-ray, and other
protected content playback.
Power (DC) input port
Insert the bundled power adapter into this port to charge the
battery pack and supply power to your Notebook PC.
WARNING! The adapter may become warm to hot while in use.
Do not cover the adapter and keep it away from your body while
it is connected to a power source.
IMPORTANT! Use only the bundled power adapter to charge the
battery pack and supply power to your Notebook PC.
Notebook PC E-Manual
27
Left Side
13” and 14” model
15” model
Power (DC) input port
Insert the bundled power adapter into this port to charge the
battery pack and supply power to your Notebook PC.
WARNING! The adapter may become warm to hot while in use.
Do not cover the adapter and keep it away from your body while
it is connected to a power source.
IMPORTANT! Use only the bundled power adapter to charge the
battery pack and supply power to your Notebook PC.
28
Notebook PC E-Manual
HDMI port
This port is for the HDMI (High-Definition Multimedia Interface)
connector and is HDCP compliant for HD DVD, Blu-ray, and other
protected content playback.
USB 3.1 Gen 1 port
The USB 3.1 (Universal Serial Bus 3.1) Gen 1 port provides a
transfer rate of up to 10 Gbit/s and is backward compatible to
USB 2.0.
USB 3.1 Gen 2 Type-C™ port
The USB 3.1 (Universal Serial Bus 3.1) Gen 2 Type-C™ port
provides a transfer rate of up to 10 Gbit/s and is backward
compatible to USB 2.0.
NOTE: Transfer rate of this port may vary per model.
USB 3.1 Gen 1 port
The USB 3.1 (Universal Serial Bus 3.1) Gen 1 port provides a
transfer rate of up to 5 Gbit/s and is backward compatible to USB
2.0.
Headphone/Headset/Microphone jack
This port allows you to connect amplified speakers or
headphones. You can also use this port to connect your headset
or an external microphone.
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30
Notebook PC E-Manual
Chapter 2:
Using your Notebook PC
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31
Getting started
Charge your Notebook PC
A.
Connect the DC power connector into your Notebook PC’s power
(DC) input port.
B.
Plug the AC power adapter into a 100V~240V power source.
Charge the Notebook PC for 3 hours before using it in
battery mode for the first time.
NOTE: The power adapter may vary in appearance, depending on models
and your region.
IMPORTANT!
Power adapter information:
32
•
Input voltage: 100-240Vac
•
Input frequency: 50-60Hz
•
Rating output current: 13”/14”: 2.37A (45W) / 3.42A (65W)
15”: 4.74A (90W)
•
Rating output voltage: 19V
Notebook PC E-Manual
IMPORTANT!
•
Locate the input/output rating label on your Notebook PC and
ensure that it matches the input/output rating information on your
power adapter. Some Notebook PC models may have multiple rating
output currents based on the available SKU.
•
Ensure that your Notebook PC is connected to the power adapter
before turning it on for the first time. We strongly recommend that
you use a grounded wall socket while using your Notebook PC on
power adapter mode.
•
The socket outlet must be easily accessible and near your Notebook
PC.
•
To disconnect your Notebook PC from its main power supply, unplug
your Notebook PC from the power socket.
WARNING!
Read the following precautions for your Notebook PC’s battery:
•
Only ASUS-authorized technicians should remove the battery inside
the device (for non-removable battery only).
•
The battery used in this device may present a risk of fire or chemical
burn if removed or disassembled.
•
Follow the warning labels for your personal safety.
•
Risk of explosion if battery is replaced by an incorrect type.
•
Do not dispose of in fire.
•
Never attempt to short-circuit your Notebook PC’s battery.
•
Never attempt to disassemble and reassemble the battery
(for non-removable battery only).
•
Discontinue usage if leakage is found.
•
The battery and its components must be recycled or disposed of
properly.
•
Keep the battery and other small components away from children.
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33
Lift to open the display panel
Press the power button
34
Notebook PC E-Manual
Using the touchpad
Moving the pointer
You can tap anywhere on the touchpad to activate its pointer, then slide
your finger on the touchpad to move the pointer onscreen.
Slide horizontally
Slide vertically
Slide diagonally
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35
One-finger gestures
Tap/Double-tap
•
Tap an app to select it.
•
Double-tap an app to launch it.
Drag and drop
Double-tap an item, then slide the same finger without lifting it off the
touchpad. To drop the item to its new location, lift your finger from the
touchpad.
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Notebook PC E-Manual
Left-click
Right-click
•
Click an app to select it.
•
Double-click an app to
launch it.
Click this button to open the rightclick menu.
NOTE: The areas inside the dotted line represent the locations of the left
mouse button and the right mouse button on the touchpad.
Two-finger gestures
Tap
Tap two fingers on the touchpad to simulate the right-click function.
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37
Two-finger scroll (up/down)
Two-finger scroll (left/right)
Slide two fingers to scroll up or
down.
Slide two fingers to scroll left or
right.
Zoom out
Zoom in
Bring together your two fingers on Spread apart your two fingers on
the touchpad.
the touchpad.
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Notebook PC E-Manual
Drag and drop
Select an item then press and hold the left button. Using your other
finger, slide on the touchpad to drag the item, lift your finger off the
button to drop the item.
Three-finger gestures
Tap
Tap three fingers on the touchpad to invoke Cortana.
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39
Swipe left/Swipe right
If you opened multiple apps, swipe three fingers left or right to switch
between these apps.
Swipe up
Swipe down
Swipe up to see an overview of all Swipe down to show the desktop.
the apps currently opened.
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