ASUSTeK Computer CFTA1 Mobile Clinical Assistant C5 User Manual Motion C5 User Guide

ASUSTeK Computer Inc Mobile Clinical Assistant C5 Motion C5 User Guide

UserManual.wiki >

ASUSTeK Computer >

CFTA1 User Manual

Manual

Motion™ C5User’s GuideWindows XP Tablet PC Edition 2005DRAFT

iiiContentsChapter 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Setting up the Motion C5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Chapter 2 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Front panel buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Status lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Windows Security button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11RFID reader (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Bar code scanner (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Microphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Docking port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Wi-Fi (802.11a/b/g wireless). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Bluetooth wireless. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Power adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Chapter 3 Using the Motion C5 . . . . . . . . . . . . . . . . . . . . .15Using Motion Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Using the pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Configuring pen options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Using Tablet PC Input Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Using the camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Configuring front panel buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Using the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Adjusting the display brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Changing the screen orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Changing the display rotation sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Using the bar code scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Using the RFID reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Using the built-in microphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Setting up the angle of acceptance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Setting up the skew angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Using speech recognition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Setting up speech recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Starting speech recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

iv ContentsUsing power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Using Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Using Hibernate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Using the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Checking battery power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Removing and replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Swapping the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Disposing of used batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Using Motion OmniPass and the fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Capturing a fingerprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Using password replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Using the password wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Logging on to a remembered site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Setting up a smart card device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Setting up strong logon security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Using Windows Security Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Setting up users and passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Setting up Windows user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Setting a BIOS password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Setting up a hard disk drive (HDD) password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Using Wi-Fi (802.11a/b/g). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Enabling or disabling Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Setting up a Wi-Fi connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Using Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Enabling or disabling Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Setting up a Bluetooth device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42If the device is not discovered… . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Finding additional software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Chapter 4 Care and Maintenance . . . . . . . . . . . . . . . . . . .45General care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Standard display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46View Anywhere display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Cleaning in a health care environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Disinfecting procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Training and documentation considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Cleaning solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Cleaning the fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Replacing pen tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Ordering new pens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Traveling with the Motion C5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Traveling by air. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50FAA Wireless air travel requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50System repair and recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Contents vAppendix A Troubleshooting and Support. . . . . . . . . .53Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Frequently asked questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Warranty and insurance programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Service and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

vi Contents

1Getting Started 1The Motion™ C5 is a new type of computer designed for health care users, that integrates traditional computer features with data capture technologies, digital ink, and speech recognition.The C5 is the first product in this new category, called the Mobile Clinical Assistant, and differs from other convertible and slate devices in the following ways:•Minimizes ports and connectors, creating a semi-sealed device that is easier to clean and disinfect.•Includes several built-in data capture technologies—such as a bar code scanner, RFID reader, and camera—that eliminate the need for bulky external devices.•Delivers an optimal balance of performance and portability. If you have never used a Mobile Clinical Assistant or a pen-based computer, use the information in this section to get started quickly. If you have, skip to the next chapter to learn about the features of the Motion C5. If there is a particular feature you want to learn about, look on the Contents page. Because you typically use a pen instead of a mouse with the Motion C5, we use the term tap instead of click in most situations.Finding informationIf you are viewing this PDF document on the screen, you can use the following methods to find information:•In the Bookmark pane, click or tap a topic to view it. If the Bookmark pane is not visible, select View > Navigation Tabs > Bookmarks.•On the Contents page, click or tap a topic to view it.•To search the document, select Edit > Find.For safety and regulatory information, go to the Motion Computing Documentation page at www. motioncomputing.com/support/support_documentation.asp.

2Chapter 1 Getting Started OverviewThe following illustrations show the buttons, slots, and ports on the Motion C5. Dashboard button Open Motion Dashboard (page 8).Function button Activate secondary functions for other buttons (page 8).Directional pad Use for basic navigation. Equivalent to the arrow keys on a keyboard. The center button is equivalent to Enter (page 8).A button Set up a custom action (page 8).B button Set up a custom action (page 8).Status lights Show wireless, battery, and Bluetooth status (page 9).Microphones Record sounds and use for speech recognition (page 12).Docking connector Interface for docks, keyboards, and other accessories.Directional padDashboard buttonA buttonB buttonStatus lightsDocking connectorMicrophonesFunction buttonAB

Chapter 1 Getting Started 3Power adapter port and coverConnect the power adapter (page 14).RFID antenna area Scan area for reading RFID tags (page 11).Camera button Use to trigger the built-in camera (page 11).Windows Security buttonUse to log on to or lock the Motion C5. Equivalent to Ctrl+Alt+Del on a keyboard (page 10).Fingerprint reader Scan your fingerprints for added security. You can also use the fingerprint reader as a navigation device (page 10).Power button Turns the Motion C5 on and off.Scanner window Reads codes from bar code labels (page 12).RFID status light Shows the status of the RFID scanner.RFID scanner buttonUse to trigger the RFID scanner (page 11).Bar code scanner buttonUse to trigger the bar code reader (page 12).Fan cover Protects the fan assembly.Power adapterport and coverCamerabuttonFingerprintreader ScannerwindowWindows Security buttonPowerbuttonRFID antennaareaBar code lightRFID buttonscanner buttonRFID status Fan cover

4Chapter 1 Getting StartedPen tether Attach the pen tether.Pen holder Store the pen when not in use (page 8).Fan cover Protects the fan assembly.Camera lens Capture images to the hard disk drive (page 11).Camera light Provides light for the built-in camera.Speaker Listen to audio (page 13).Battery Powers the Motion C5 when it is not plugged in (page 14).Note: The Microsoft Windows Certificate of Authenticity is under the battery.Docking attachmentAttachment points for docks, keyboards, and other accessories.Pen tether Pen holder Fan coverCamera lightCamera lensBatteryDocking attachmentSpeaker

Chapter 1 Getting Started 5Setting up the Motion C5The C5 is self-contained, so you can start using it immediately. If you are using a C5 Docking Station, refer to the instructions that came with the dock. You should connect AC power until the battery is fully charged. Use the following steps to get started.Step 1: Plug in the power adapter•Plug the power cord in to the power adapter. Insert the power cord into an outlet and the power adapter plug into the power adapter port on the C5Step 2: Turn on the Motion C5•Press the power button.As the Motion C5 starts, the power light comes on.The first time Windows starts, the Windows XP Tablet PC Edition 2005 Tutorials appear. If you do not want this screen to appear every time you start the computer, select Do not show me this again. To run the tutorials later, select Start > All Programs > Tablet PC > Tablet PC Tutorials.Step 3: Calibrate the digitizerWith the Motion C5, you will frequently use a pen instead of a mouse and keyboard to interact with the computer. Use the pen to move the pointer around the screen, and tap the screen to click. Use Tablet PC Input Panel (page 18) and handwriting recognition to enter text.The digitizer detects the position of the pen. You should calibrate the digitizer the first time you start the C5, and again whenever the pointer does not align with the pen tip.To calibrate the digitizer1. Press the Dashboard button ( ) to start Motion Dashboard.You can use Motion Dashboard to configure the Motion C5 and to start commonly used applications. See “Using Motion Dashboard” on page 16.2. Under Pen, tap Calibrate Digitizer.3. Follow the instructions in the calibration program.Note: If you are left-handed, see “How do I adjust the C5 for left-handed use?” on page 57.Power adapterPower cord

6Chapter 1 Getting StartedStep 4: Get familiar with the Motion C5Motion Computing offers free Web-based Quick Start Training that you can use to familiarize yourself with the features of the Motion C5. If you are new to pen-based computing, you can use the training to get started quickly. You can find the training athttp://training.motioncomputing.com.You can also use the Windows Tablet PC tutorials to learn about the special capabilities of Windows XP Tablet PC Edition. Windows XP Tablet PC Edition includes many features that other editions of Windows XP do not, such as pen support, digital ink input, and handwriting recognition.To start the tutorials, select Start > All Programs > Tablet PC > Tablet PC Tutorials.

7Features 2The Motion C5 has the power and features of a traditional computer, while giving you the added mobility and versatility of a portable computer.Use the information in this chapter to get more familiar with the hardware features of Motion C5, such as buttons, slots, connectors, and wireless adapters.The Motion C5 includes the following features:•Intel® Centrino® Mobile Technology•Intel® Core™ Solo Processor U1400 1.2 GHz•Mobile Intel® 945GM Express Chipset•DDR2 533 MHz SDRAM•256MB video RAM with Intel Dynamic Video Memory Technology•10.4" XGA TFT LCD with 1024 x 768 native resolution•Intel Display Power Saving Technology•Integrated Wi-Fi (802.11a/b/g) networking•Integrated Bluetooth®•Integrated fingerprint reader•Integrated 2.0 megapixel camera•Integrated 1D/2D Barcode Reader (optional)•Integrated 13.56MHz RFID reader (optional)•Integrated 13.56MHz HF integrated passive RFID tag

8Chapter 2 FeaturesPenAn important difference between traditional PCs and the Motion C5 is that you frequently use a pen instead of a mouse and keyboard to interact with the computer. The pen includes a pressure-sensitive tip, a function button, and an eraser. The pen contains no batteries and requires no external power.For information about using the pen, see “Using the pen” on page 17.Front panel buttonsYou can use the buttons on the front of the C5 to perform many functions without having to use the pen. The buttons are customizable, so you can modify their functions to suit the way you work. See “Configuring front panel buttons” on page 19.The directional pad orientation rotates to match the display orientation. To move the pointer in a certain direction, press that direction on the pad regardless of orientation. For example, “up” in landscape orientation becomes “left” in portrait orientation.Button Primary Secondary (Function + button)Function Activates secondary function for other buttonsN/ADashboard Starts Motion Dashboard Starts Windows JournalDirectional pad Use to move the pointer or navigate through documents. Equivalent to arrow keys on a keyboard. The center button is equivalent to Enter.Left = Shift +TabRight = TabUp = Page UpDown = Page DownAbutton and BbuttonUser-defined. See page 19. User-definedTip Function buttonEraserFunctionDashboardA button B buttonDirectional pad

Chapter 2 Features 9Status lightsYou can use the indicator lights on the front of the Motion C5 to monitor the status of the unit. The following illustration shows the status lights on the C5.DisplayThe Motion C5 includes a 10.4" XGA TFT LCD display with the following features:•A highly readable LCD (liquid crystal display).•1024 x 768 native resolution.•Intel Display Power Saving Technology.•A protective layer that offers a firm writing surface and minimizes glare.•A digitizer panel that enables handwritten entry with the pen.The optional View Anywhere™ display enhances outdoor viewing and bright-light indoor viewing. The View Anywhere display includes all the features of the standard display, while adding increased sunlight contrast ratio, increased brightness, and decreased reflection and glare.Glare reduces the effective display viewing angle and contrast, limiting viewability in bright light conditions. Reflections reduce the effective display brightness, leading to a washed-out or dimly lit display.Light Status DescriptionWi-Fi Steady green The Wi-Fi (802.11 a/b/g) adapter is enabled Battery Steady green The battery is fully charged and the C5 is running on AC powerSteady amber ChargingFlashing amber (slow) 10–20% charge remainingFlashing amber (fast) 10% charge or less remainingOff The C5 is running on battery powerBluetooth Steady blue The Bluetooth adapter is enabledBatteryWi-FiBluetooth

10 Chapter 2 FeaturesSecurityThe C5 provides a safe computing environment that enables strong security protection and serves as the foundation for complementary security technologies.The core security features include password-protected Phoenix TrustedCore BIOS with HDD locking and networking control, optional Computrace tracking software, a built-in fingerprint reader, Dashboard Security Center, TPM (Trusted Platform Module), and a Smart Card-ready platform.With TPM and the Infineon Security Platform Tools, you can create and manage digital certificates for user and platform authentication. These features are most commonly used by enterprises and are typically set up by the system administrator. To learn more about TPM, go to www.motioncomputing.com/support/support_documentation.asp.The optional Computrace tracking software can help you recover a lost or stolen computer.Fingerprint readerUsing the fingerprint reader, you can log on to the Motion C5 by scanning your fingerprint instead of entering a password. This presents another level of security for the C5.You can use the OmniPass application to associate your fingerprint with passwords for Web pages and other applications. For information about setting up and using the fingerprint reader, see “Capturing a fingerprint” on page 33.Windows Security buttonYou can use the Windows Security button to log on to or lock the C5. Pressing the Windows Security button is equivalent to pressing Ctrl+Alt+Del on a keyboard.Scan fingerprintFingerprint reader

Chapter 2 Features 11CameraThe C5 includes a built-in 2-megapixel auto-focus camera that you can use to take pictures and save them to the hard disk drive. The camera lens is on the back of the C5, and includes a light to illuminate the subject. The camera produces pictures in JPEG format with a resolution of 1600 × 1200 pixels.For information about using the camera, see “Using the camera” on page 18.RFID reader (optional)The Motion C5 includes an integrated 13.56 MHz RFID (Radio Frequency Identification) reader that you can use to retrieve information from RFID tags.RFID tags use radio frequency (RF) transmissions to identify a product, animal, or person. RFID does not require direct contact or line-of-sight scanning, and can be scanned through many materials, including clothing.An RFID tag can store much more data than a typical barcode, and some RFID tags can both transmit and record data. RFID can be used for asset tracking, identification, process control, health care and pharmaceutical applications.The Motion C5 RFID reader supports the following formats:•ISO/IEC 14443A/B•ISO/IEC 15693•ISO/IEC 18000-3For information about using the RFID reader, see “Using the RFID reader” on page 23.

12 Chapter 2 FeaturesBar code scanner (optional)The Motion C5 includes an optional integrated 1-D and 2-D bar code scanner that you can use to retrieve information from bar codes.A bar code is a series of shapes on a contrasting background that can be optically read by a bar code scanner. Bar codes can be used for asset tracking, identification, process control, health care and pharmaceutical applications.The Motion C5 can read the following symbologies without any additional configuration:The Motion C5 can be configured to read the following symbologies:For information about using the bar code scanner, see “Using the bar code scanner” on page 22.MicrophonesThe Motion C5 is equipped with two liquid-resistant microphones that you can use to record audio, dictate notes, and use voice commands without the need for an external microphone.For information about using the microphones, see “Using the built-in microphones” on page 24.1D 2D• ISBT-128 • PDF 417• RSS • DataMatrix•Code 128 •Aztec•Code 391D 2D•EAN/UPC •Micro•ISBN •Maxicode•Matrix •QR•Codabar •EAN.UCC composite•Code 11• Plessey•Postal codes•UCC/EAN 128•Interleaved•Industrial & Standard 2 of 5 • Code 93/93i•MSI• Telepen

Chapter 2 Features 13SpeakersThe Motion C5 includes a sealed speaker that you can use to listen to music, movies, or other multimedia applications.Docking portThe C5 has a docking port that you can use to connect the unit to a C5 Docking Station or other accessory. When the C5 is connected to a docking station, you can use the ports on the docking station to connect a monitor, keyboard, mouse, or other external USB devices.For more information about the C5 Docking Station and other accessories, go to the Motion Computing accessories page at www.motioncomputing.com/accessories.Wi-Fi (802.11a/b/g wireless)The Motion C5 has integrated Wi-Fi (802.11a/b/g) that you can use to connect to the Internet and other computers wirelessly. You can use Wi-Fi in your home, and in many schools, hotels, airports, and restaurants.Note: Wireless access requires an 802.11a, 802.11b, or 802.11g access point. Internet access requires a working Internet connection.Your ability to use Wi-Fi depends on the several conditions:•Distance from the access point.•Ability to connect to the access point.•Access rights (which may require an account fee, user name, password, an/or network set up through an administrator).•Security settings, such as whether the network broadcasts a network name or uses encryption.For more information, see “Using Wi-Fi (802.11a/b/g)” on page 40.Bluetooth wirelessThe Motion C5 has an integrated Bluetooth adapter. With Bluetooth, computers and other devices—such as mice, keyboards, cameras, and PDAs—can be interconnected using a short-range wireless connection. Bluetooth devices can connect wirelessly at distances up to 33 feet (10 meters).For more information, see “Using Bluetooth” on page 41.

14 Chapter 2 FeaturesBatteryThe Motion C5 includes a high-capacity Lithium-ion battery that attaches to the back of the unit. Under normal conditions, you can run the C5 on battery power for up to three hours. You can maximize battery life by optimizing your power scheme. See “Using power management” on page 26.For information about charging and checking battery status, see “Using the battery” on page 29.DANGER: To avoid personal injury, handle the battery with care. Do not open, puncture, short, or expose it to fire or water. Keep the battery in an ambient temperature of less than +104°F (+40°C). For example, do not leave the battery in a closed car in hot weather for an extended time. For more information, see the Safety and Regulatory Guide included with the Motion C5.Power adapterThe power adapter provides power to the Motion C5 and charges the battery when it is attached. The power adapter has the following components:•Power cord•Power adapterWARNING: Use the Motion power adapter with the Motion C5 only. Do not use the adapter to power any other electronic devices.Power adapterPower cord

15Using the Motion C5 3The Motion C5 runs Microsoft Windows XP Tablet PC edition, which includes ink-to-text and word recognition, voice recognition, and improved security to help defend against viruses, worms, and other threats. And unlike PDAs or other handheld devices, the C5 can run any Windows XP-compatible application.Use the information in this chapter to learn about common tasks, such as using the pen to enter text, using Motion Dashboard, using speech recognition, and customizing the C5 to fit the way you work.

16 Chapter 3 Using the Motion C5Using Motion DashboardMotion Dashboard puts many common settings and tasks at your fingertips. For example, you can enable or disable Bluetooth and Wi-Fi, calibrate the digitizer, or check the remaining battery power.To start Motion Dashboard•Press the Dashboard button ( ) on the front of the C5.You can use Motion Dashboard in the Category view (default) or the Classic view. Use the Show All Settings button to go to Classic view.To open a category, tap the category icon on the left side.When you change a setting on Motion Dashboard, the change occurs immediately. You do not need to tap Apply or OK.For more information, see Motion Dashboard Help.

Chapter 3 Using the Motion C5 17Using the penYou can use the pen to write on the display and navigate the operating system. A pen can feel more natural in your hand than a mouse, and you can use the pen while standing or walking. The following table show the various mouse actions and their pen equivalents.Some software applications, such as Microsoft Word, support ink drawing and ink annotations. Some applications, such as art or drawing programs, are designed especially for ink input. For more information about a particular application, open the application help and search for “pen”, “ink”, or “digitizer“.You can use Tablet PC Input Panel instead of a keyboard to enter text. For more information, see “Using Tablet PC Input Panel” on page 18.Store the pen in the pen holder when not in use. To put the pen in the pen holder, press it until it clicks into place. To remove the pen, press down on one end and grab the other end.The pen includes extra tips. You can use the included replacement tool to change the tips. See “Replacing pen tips” on page 49.Important: The C5 responds to the C5 pen only. Do not use traditional pens or other pointing devices with the C5.Configuring pen optionsYou can use pen options to enable or disable the pen function button and the pen eraser.To configure pen options1. Open Motion Dashboard to the Pen panel (page 16).2. Tap the Pen & Button Options button.3. In the Tablet and Pen Settings window, tap the Pen Options tab.4. For pen buttons, do one of the following:•To enable the function button, select Use pen button to right-click.•To enable the eraser, select Use the top of the pen to erase.Mouse action Pen equivalentPoint PointClick TapDouble-click Double-tapDrag DragRight-click Tap and holdRight-click Press Function button and then tap

18 Chapter 3 Using the Motion C5Using Tablet PC Input PanelYou can use Tablet PC Input Panel instead of a keyboard to enter text on the Motion C5. Use the writing pad or the character pad to convert your handwriting to text, or tap characters using the on-screen keyboard.You can also use Input Panel to dictate text or use voice commands. For more information about Speech Recognition, see “Using speech recognition” on page 25.The following illustration shows Input Panel open to the writing pad.To start Input Panel•Do one of the following:– Tap at the place you want to enter text, such as a text box. Then tap the Tablet PC Input Panel icon ( ).– Tap the Tablet PC Input Panel icon on the Windows taskbar.To switch among the writing pad, the character pad, and the on-screen keyboard, tap the appropriate button.Use the tutorial to get acquainted with Input Panel. Tap Help, then tap Tutorial.For more information about using Input Panel, see the Input Panel Help.Using the cameraYou can use the built-in camera to take pictures. For more information about the camera, see “Camera” on page 11.To use the camera1. Press the Camera button to activate the camera and open the viewfinder.2. Press the Camera button again to take a picture.3. In the Pictures dialog box, do one of the following:•To save the picture, tap Save. In the Save As dialog box, specify a location in which to save the picture.•To delete the picture, tap Delete. In the confirmation dialog box, tap OK.Writing padCharacter padOn-screen keyboard

Chapter 3 Using the Motion C5 19Configuring front panel buttonsAs you become more familiar with the C5, you may want to customize the buttons on the front panel. You can configure the buttons to start your favorite program, run a command, or enter a key combination.To configure the front panel buttons1. Open Motion Dashboard to the Pen panel (page 16).2. Tap Pen and Button Options.3. Tap the Tablet Buttons tab.4. Select the button combination you want to change. The currently selected buttons appear in red.5. Tap Change.6. For Action, select an action to assign to the button.For some actions, you must enter more information, such as the location of a program to start. Tap Help for more information.Note: To reset the buttons to their default values, tap the Reset button on the Tablet Buttons tab.FunctionDashboardA button B buttonDirectional pad

20 Chapter 3 Using the Motion C5Using the displayUse the information in this section to customize your display settings. You can adjust the brightness level, rotate the display, and change the order in which the display rotates.Adjusting the display brightnessUse this procedure to change the brightness of the display.To adjust the display brightness1. Open Motion Dashboard to the Display panel (page 16).2. Set the Brightness slider to the appropriate level.To maximize battery life, set the brightness scale to the dimmest level that you are comfortable with.Changing the screen orientationYou can easily change the screen orientation to fit your current task. You may want to use the portrait orientation for filling out forms or reading an e-book. At other times, you may want a landscape orientation for Web browsing or sketching.You can also use the front panel buttons to change the screen orientation. Press Function+A (page 8).To change the screen orientation1. Open Motion Dashboard to the Pen panel (page 16).2. Tap the Pen and Button Options button.3. Tap the Display tab.4. In the Orientation list, select the screen orientation you want to use.

Chapter 3 Using the Motion C5 21Note: If you change the screen orientation, you may need to recalibrate the pen. See “Calibrate the digitizer” on page 5.You can also change the display orientation by tapping the Tablet and Pen Settings icon in the notification area and selecting Change screen orientation.Changing the display rotation sequenceUse this procedure to change the order in which the display rotates.To change the rotation sequence1. Open Motion Dashboard to the Pen panel (page 16).2. Tap the Pen and Button Options button.3. Tap the Display tab.4. For Sequence, click Change.5. Select orientations for 1, 2, 3, and 4.You can select None to skip a particular view in the rotation sequence.

22 Chapter 3 Using the Motion C5Using the bar code scannerYou can use the built-in bar code scanner to retrieve information from bar codes. For more information about the bar code scanner, see “Bar code scanner (optional)” on page 12.To use the bar code scanner1. Open the application that you want to receive the bar code data and place the insertion point in the appropriate field.2. Hold the C5 by the handle with the scanner window in front of you.3. Aim the scanner window at the bar code.4. Press the Bar code scanner button on the top of the C5. Ensure that the scan beam covers the entire bar code.If the scan was successful, you will hear a beep sound as confirmation.

Chapter 3 Using the Motion C5 23Using the RFID readerYou can use the built-in RFID reader to retrieve information from RFID tags. For more information about the RFID reader, see “RFID reader (optional)” on page 11.To use the RFID reader1. Open the application that you want to receive the RFID data. You can set up the RFID reader to return the tag ID, the tag data, or both. You will typically use a specialized application with RFID tags.2. Hold the C5 by the handle with the right edge in front of you.3. Aim the right edge of the C5 at the RFID tag. Ensure that the tag is 25–40 mm from the RFID antenna scan area.4. Press the RFID button on the top of the C5. The RFID light will come on to indicate that the unit is scanning.The RFID light goes off and the unit beeps to indicate a successful scan.25 – 40 mmRFID tagRFID antennascan area

24 Chapter 3 Using the Motion C5Using the built-in microphonesYou can use the built-in microphones to record audio, dictate notes, and use voice commands. The two microphones are used at the same time to optimize sound detection for speech recognition and voice recording.You can use the Speak Anywhere acoustics software to fine tune the built-in microphones to suit your environment. The software enables you to use the microphones in a variety of settings, including small or large groups, noisy environments, or for individual dictation or voice commands. The software improves the microphone reception by:•Removing all sounds outside of the user-defined angle of acceptance.•Minimizing background and ambient noise.•Removing echo caused by the microphone picking up the speaker output (feedback).Setting up the angle of acceptanceThe angle of acceptance defines how the built-in microphones detect sounds. You can remove all sounds outside of a specified angle. When recording, dictating, or using voice commands, you may need to adjust this setting until you achieve the desired results.To set up the angle of acceptance1. Open Motion Dashboard to the Audio panel (page 16).2. Under Microphone, select one of the following:•Narrow angle. Configures the microphones to detect sound on a narrow angle near the bottom center of the display. Narrow is the best setting for dictation, Voice over IP, or “voice noisy” environments.•Medium angle. Configures the microphones to detect sound at a wider angle. Medium is the best setting for a small group, conference table, or “voice quiet” environment.•Wide angle. The microphones detect sound at the widest angle. If the microphones are detecting too much background noise, change to a narrower setting.If a sound is loud enough, the microphones will pick it up regardless of the angle of acceptance setting.You can limit the detection of these outside sounds by turning down the microphone level and speaking louder. This reduces the microphones’ range and restricts the capability to detect extraneous sounds.

Chapter 3 Using the Motion C5 25Setting up the skew angleThe default sound detection area is directly in front of the C5, but you can use the skew angle to offset the sound detection area toward one side or the other.To set up the skew angle1. Open Motion Dashboard to the Audio panel (page 16).2. Under Microphone, ensure that Narrow Angle or Medium Angle is selected. You cannot use a skew angle with the Wide angle setting.3. Move to where you want the microphone to detect your voice.4. Tap Calibrate. A block of text appears.5. Read the text aloud, speaking normally towards the microphones. This process takes about 30 seconds.In many cases, you will not need to calibrate the built-in microphones because the audio system filters out many unwanted sounds. If you are dictating in an office or recording during a meeting, the audio system may work well with no additional calibration.Note: The audio system does not store calibrations. If you change to another angle or position and then return to the previous one, you must recalibrate the audio system.Using speech recognitionYou can use speech recognition to interact with the Motion C5 by voice. You can dictate documents and emails, or use voice commands to control programs.•Dictation mode. With Dictation mode, the computer listens to everything you say and converts your words to text. You can use dictation mode to enter text directly into any document or text box.•Voice command mode. With Voice command mode, the computer listens for specific words that correspond to a list of available voice commands. You can use commands to switch between programs, save documents, copy, paste, or undo.Setting up speech recognitionBefore you can use speech recognition, you must configure the microphones and train the system for the characteristics of your voice. The entire process takes about 10 minutes. You should move to a quiet environment before starting this procedure.To set up speech recognition1. Open Motion Dashboard to the Audio panel (page 16).2. Ensure that the speakers and microphone are set to appropriate levels.3. Start Input Panel (page 18).4. Tap the Tools and Options button ( ), then tap Speech.

26 Chapter 3 Using the Motion C55. Tap Next and follow the instructions in the setup program.You can improve speech recognition by running additional speech training sessions. In Control Panel, open Speech.Starting speech recognitionAfter you have set up speech recognition, you can start it from Input Panel.To start speech recognition1. Start Input Panel (page 18).2. Tap the Tools and Options button ( ), then tap Speech.3. Select Dictation or Commands.For more information about Dictation and Commands, see the Input Panel Help and the Tablet PC Tutorials.Using power managementThe C5 includes a comprehensive suite of power management functions. By using the Power Options Properties window, you can control the following:•Power schemes •Alarms for low and critical battery•Power meter readings for up to two batteries•Advanced power settings•Hibernation settingsPower SchemesUse the Power Schemes tab to select from a set of pre-defined power schemes that are appropriate for various computing environments. You can also define your own scheme, or save one to another name that makes more sense to you.AlarmsUse the Alarms tab to specify the point at which battery alarms are activated for the low and critically low battery level states. You can also define what happens when that battery level is reached. For example, you may choose to have the C5 sound an alarm, or you may prefer to receive a visual reminder.Power MeterUse the Power Meter tab to see a visual indication of the power status. If you select the Show Details option, you can tap a battery icon for more information.AdvancedUse the Advanced tab to define the power-saving settings that you want to use. You can specify what you want the C5 to do when you press the Power switch.

Chapter 3 Using the Motion C5 27HibernateUse the Hibernate tab enable or disable hibernation. This tab also shows information about the disk space used for hibernation. To use Hibernation, see “Using Hibernate” on page 28.To manage power settings1. Open Motion Dashboard to the Power panel (page 16).2. Tap the Properties button.The following illustration shows the Power Options Properties open to the Power Schemes tab.Using StandbyStandby is a state in which the display and hard disks turn off, so that the computer uses less power. When you want to use the computer again, it comes out of standby quickly, although you may have to log on again.Use standby to save power when you will be away from the computer for a short time while working. Because Standby does not save your data to the hard disk, a power failure while on Standby can cause you to lose unsaved information.To put the computer on Standby1. Open Motion Dashboard to the Power panel (page 16).2. For Power Button, select Standby.3. To put the computer on Standby, press the power button.To turn the computer back on, press the power button.

28 Chapter 3 Using the Motion C5Using HibernateHibernation is a state in which the computer shuts down to save power but first saves everything in memory on the hard disk. When you restart the computer, your desktop is restored exactly as you left it. Use hibernation to save power when you will be away from the computer for an extended time.Hibernation has the following advantages over Standby:•Hibernate saves the state of the desktop and applications.•Hibernate consumes no battery power.•When you return from the Hibernate state, you return to where you were when you entered hibernation.To enable Hibernation1. Open Motion Dashboard to the Power panel (page 16).2. Tap the Properties button.3. In the Power Options Properties window, tap the Hibernate tab.4. Select Enable Hibernation.To put the computer on Hibernate1. Ensure that Hibernate is enabled.2. Open Motion Dashboard to the Power panel (page 16).3. For Power Button, select Hibernate.4. To put the computer on Hibernate, press the power button.To turn the computer back on, press the power button.

Chapter 3 Using the Motion C5 29Using the batteryThe Motion C5 runs on battery power when it is not plugged in. The battery is located on the back of the unit.Checking battery powerYou can check the remaining battery power from Motion Dashboard, from the battery icon in the notification area, or from the battery itself.To check the remaining battery power•Place the pointer over the battery icon in the notification area.The battery icon shows a graphical representation of the remaining battery power.You can also check the battery power from Motion Dashboard to (page 16).To check the battery gauge•Locate the gauge on the back of the battery and press the button. The indicator lights show the remaining charge. Each light represents approximately 20% of the total available charge.Press

30 Chapter 3 Using the Motion C5Charging the batteryWhen the C5 is connected to AC power, the battery automatically charges until it reaches full charge, even if the unit is being used.For information about the battery status light, see “Status lights” on page 9.DANGER: To avoid injury, keep the battery within the recommended temperature range when charging it. Wait until it cools to room temperature before recharging it in the C5 or the battery charger. For more information, see the Safety and Regulatory Guide or the battery charger documentation. You can find these documents at www.motioncomputing.com/support.Removing and replacing the batteryTo remove the battery1. Ensure that the C5 is plugged in or turned off.2. Turn the unit over so that the back side is facing up.3. Slide the latch away from the battery and gently remove the battery.

Chapter 3 Using the Motion C5 31To replace the battery1. Place the tabbed end of the battery into the battery compartment.2. Press the battery down until it locks in to place.Swapping the batteryYou can swap the standard battery while the system is on, with or without having the C5 plugged in to AC power.To swap batteries1. Put the computer in Hibernate or Standby mode (page 28).•With Standby, the C5 will maintain your data for up to 30 seconds while you swap the battery. You may have less than 30 seconds if you have several applications running.•With Hibernate, you will have as long as you need to swap the battery.2. Remove the battery (page 30).3. Insert the new battery (page 31).Important: Use only Motion Computing C5-Series batteries.Disposing of used batteriesA Lithium-ion (Li-ion) battery should be disposed of at a hazardous materials recycling center when it is no longer serviceable. Do not throw it in a waste receptacle because the battery could end up in a landfill.

32 Chapter 3 Using the Motion C5Battery and power management tips•To lengthen the battery’s usable life, use AC power when you can. The battery will charge automatically while you run on AC power, so leave the battery in the C5 while you are working.•Use AC power when installing software or writing to a CD, and for optimal battery life, when using a CD or DVD player.•When using battery power, place the system in Hibernate or Standby mode if you are going to leave it unattended for more than a few minutes (page 28).•Remember that the display, processor, wireless cards, and accessory drives all draw on the battery, so adjust properties and disable unused accessories while operating on battery power. •When using battery power, adjust the display brightness to a dimmer setting and enable dynamic display brightness. See “Adjusting the display brightness” on page 20.Using Motion OmniPass and the fingerprint readerMotion OmniPass offers a secure and convenient system for managing your passwords and providing confidentiality for your sensitive data.To start Motion OmniPass•In the notification area, double-tap the Motion OmniPass icon ( ).You can also start Motion OmniPass from the Security panel of Motion Dashboard.The following illustration shows the Motion OmniPass Control Center.

Chapter 3 Using the Motion C5 33From the OmniPass Control Center, you can manage OmniPass users and settings (distinct from Windows users), change OmniPass settings, manage passwords, and protect your files. For more information, see the OmniPass Help.Capturing a fingerprintAfter you capture your fingerprints, you can associate the fingerprints with an OmniPass user. This offers a quick and convenient way to log on to the C5, provides global password management, and helps protect your data from unauthorized access.Use this procedure to enroll a new user and capture a fingerprint for authentication.To capture a fingerprint1. Start Motion OmniPass (page 32) and tap Run Enrollment Wizard.2. Enter the Windows account information for the new user and tap Next. The fields may default to the user name of the current user.3. If you are prompted to select an authentication device, select Fingerprint Device.4. In the Choose Finger window, tap on the finger you want to enroll, then tap Next or Practice. Practice allows you to do a trial run of the fingerprint capture.5. Place the selected finger over the fingerprint reader and slowly drag your finger across the sensor from right to left or left to right.If the capture is successful, a green fingerprint image will appear in the capture area. If the capture is unsuccessful, follow the instructions on the screen to improve the scan.

Chapter 3 Using the Motion C5 35Fingerprint reader tips•Be consistent. Hold your finger and scan at the same angle each time. For example, if you enroll your finger with your hand open, hold your hand this way each time you scan.•The scanner is bi-directional. You can move your finger from right to left or left to right.•Read the prompts carefully and ensure that you wait for the prompt before you swipe.•Swiping too fast or too slow can make a capture unsuccessful. Change the swipe speed until you learn what speed works best.•When scanning, press hard enough to fully contact both the nickel-colored ring and the sensor; you do not have to press hard.•Rub your fingers together to stimulate the natural skin oils so your fingerprint is easier to detect. Conversely, wipe your finger off so nothing interferes with the scan.•If you are having trouble enrolling a specific finger, enroll a different finger. Typically, you should scan an index finger, thumb, middle finger, ring finger, and little finger in that order.•If you are repeatedly having trouble getting a good scan, you may need to clean the sensor. See “Cleaning the fingerprint reader” on page 48.Using password replacementOmniPass can manage your passwords for other applications, such as Web sites, Internet email, FTP, or any restricted-access network resource. After OmniPass registers your credentials, you can access any of these restricted areas by using your fingerprint or the master password.To register passwords1. When you encounter a user name and password prompt, enter your user name and password, but do not log on. (Do not tap Enter, Submit, or OK.)2. Right-click the OmniPass icon, and select Remember Password. The Windows arrow pointer changes to the OmniPass golden key.3. Click the key cursor on the window that has the password that you want OmniPass to remember.Note: For some applications, you may have to use the password wizard to register passwords. See “Using the password wizard” on page 36.4. Enter the following information:•Friendly Name. A descriptive name to identify the password box.•Automatically enter. Instantly accesses the site without requiring a password or fingerprint scan. If you are logged in to OmniPass and you access a secure Web site, OmniPass will automatically submit your user name and password without prompting for verification.•Automatically click. Prompts you for your OmniPass/Windows password or fingerprint scan when you access the site (default).5. Tap Finish.6. If prompted, swipe your fingerprint or enter your master password to authenticate these settings.

36 Chapter 3 Using the Motion C5Using the password wizardCertain applications require more sophisticated user input for authentication. For these applications, you may need to use the password wizard to set up password replacement.To run the password wizard1. Start Motion OmniPass (page 32).2. In the left pane, tap Password Wizard.3. Follow the instructions in the wizard program.Logging on to a remembered siteTo log on to a remembered site, open the Web site or application that you have set up with password replacement. See “Using password replacement” on page 35. Swipe your finger or enter the master password when prompted.To remove a remembered site, tap Manage Passwords.Setting up a smart card deviceBefore you start this procedure you should have already enrolled as an OmniPass user. To enroll as an OmniPass user with the fingerprint reader device, see “Capturing a fingerprint” on page 33.To set up a smart card, you must purchase a smart card reader separately. For more information, go to the Motion Computing accessories page at www.motioncomputing.com/accessories.To set up a smart card device1. Install the card reader according to the manufacturer’s instructions.2. Start Motion OmniPass (page 32).3. Tap Run Enrollment Wizard.4. Tap Modify a user’s device enrollment. If prompted, authenticate with OmniPass.5. Select SmartCard and tap Next. Insert the smart card into the smart card reader if you have not done so already.6. Enter the PIN for the smart card.7. On the confirmation screen, tap Next.8. On the Device Enrollment Complete screen, select I am done with enrolling devices and tap Next.

Chapter 3 Using the Motion C5 37Setting up strong logon securityFor an additional level of security, you can enable strong logon security. Strong logon security forces you to authenticate with a specific security device (such as the fingerprint reader or a Smart Card) before allowing access to Windows.After strong logon security is enabled, the Windows Welcome screen and Windows Fast User Switching are disabled.To enable strong logon security1. Start Motion OmniPass (page 32).2. Tap Change Your OmniPass Settings.3. Tap the Change System Settings tab.4. Select the Enable strong logon security check box.5. Tap Save all changes.6. Tap OK and restart the computer.After you restart the computer, you should configure the authentication rules for strong logon security.To configure authentication rules1. Start Motion OmniPass (page 32).2. Tap Change Your OmniPass Settings.3. Tap Set user authentication rules and policies.4. Select the appropriate authentication rules.5. Tap OK.

38 Chapter 3 Using the Motion C5Using Windows Security CenterWindows Security Center provides a central location for you to manage the computer’s security settings and learn more about improving security. If a problem is detected (such as an out-of-date antivirus application), the Security Center sends you an alert and provides recommendations for how to remedy the situation.Windows Security Center manages the following:•Windows Firewall. Protects the computer against viruses and other security threats, such as intruders who might try access over the Internet or a network.•Automatic Updates. Keeps the computer up to date by notifying you of important Windows updates. You can configure Automatic Updates to download and install updates automatically.•Internet Options. Protects you from Web sites that could damage the computer, blocks pop-ups, and protects your privacy. Internet Options allow you to change the settings of Internet Explorer, but it cannot be used to change the settings of other Web browsers.To learn more about Windows Security Center, open Motion Dashboard to the Security panel, then tap Windows Security Center.

Chapter 3 Using the Motion C5 39Setting up users and passwordsYou can use different types of user accounts and passwords to create various levels of protection for Motion C5 and its data, depending on the level of security that you need.Setting up Windows user accountsYou can use Windows user accounts to help secure the files on the computer from other users. You must have an administrator account on the computer to add a new user to the computer.To set up a Windows user account1. In Control Panel, open User Accounts.2. Tap Create a new account.3. Enter the appropriate information for the new user account.Setting a BIOS passwordYou can use a BIOS password to secure the basic input/output system of the computer.WARNING: Read this section carefully to understand the implications of creating a BIOS system password. If you forget the password, you will not be able to access the BIOS. If this happens, contact Motion Computing Technical Support at www.motioncomputing.com/support. Have the serial number ready. You can find the serial number in System Properties. To open System Properties, tap Start and then tap Control Panel. Double-tap System.To set a BIOS password1. Start the C5.2. When the Motion Computing splash screen appears, tap the screen with the pen. On the TrustedCore menu, tap Security Enrollment. If you miss the splash screen, restart the computer and try again.3. In the Security Enrollment window, enter a password using the on-screen keyboard.4. Tap OK.To clear the password, leave the password fields blank, then tap OK.

40 Chapter 3 Using the Motion C5Setting up a hard disk drive (HDD) passwordYou can use a HDD password to protect the computer and the hard disk drive. The computer cannot be started without the HDD password, and the data on the disk drive cannot be accessed, even if it is removed and attached to a different computer.To set up an HDD password1. Start the Motion C5 (page 5).2. When the Motion Computing splash screen appears, tap the screen with the pen. On the TrustedCore menu, tap Launch System Setup. If you miss the splash screen, restart the computer and try again.3. In the PhoenixBIOS Set Up Utility, tap Security on the menu bar.4. Double-tap Enter for Set Hard Disk Password.5. Enter a password using the on-screen keyboard and tap Enter. Enter the password again to confirm it and tap Enter.6. Tap Exit, then select Exit Saving Changes.To clear the password, double-tap Enter for Set Hard Disk Password. Enter the current password, then tap Enter twice to leave the Enter New Password fields blank.Using Wi-Fi (802.11a/b/g)Use the information in this section to set up a Wi-Fi connection. Wireless access requires an 802.11a, 802.11b, or 802.11g access point. Internet access requires a working Internet connection.WARNING: FAA regulations require that you disable any wireless connection when traveling by air. Failure to disable the wireless connection on the C5 while traveling by air can cause communications problems with aircraft instruments.Enabling or disabling Wi-FiBefore you can establish a Wi-Fi connection, you must enable the Wi-Fi adapter. You can enable the Wi-Fi adapter using Motion Dashboard.To enable or disable Wi-Fi1. Open the Motion Dashboard to the Wireless panel (page 16).2. Select or clear the Enable Internal 802.11 Wireless check box.

Chapter 3 Using the Motion C5 41Setting up a Wi-Fi connectionUse this procedure to create a Wi-Fi connection.To set up a Wi-Fi connection1. Open the Motion Dashboard to the Wireless panel (page 16).2. Ensure that Enable Internal 802.11 Wireless is selected.3. Tap the Properties button.4. In the Wireless Network Connection Properties window, tap the Wireless Networks tab.5. Tap View Wireless Networks to see a list of available networks.6. Select the network you want to connect to and tap Connect. If you are connecting to a secure network, you may need to enter authentication information.For more information about Wi-Fi, see “Wi-Fi (802.11a/b/g wireless)” on page 13.Using BluetoothYou can use Bluetooth® to connect to accessory devices or other computers. The devices can communicate with each other when they are in range. For more information, see “Bluetooth wireless” on page 13.Enabling or disabling BluetoothBefore you can set up a Bluetooth device, you must enable the Bluetooth adapter on the Motion C5. After you enable Bluetooth, the Bluetooth icon ( ) appears in the notification area. You can tap on this icon to get shortcuts to the Bluetooth Settings window, the Bluetooth File Transfer Wizard, and the Add New Connection Wizard.To enable or disable Bluetooth1. Open Motion Dashboard to the Wireless panel (page 16).2. Select or clear Enable Internal Bluetooth Wireless.After you enable Bluetooth, the Bluetooth adapter tries to discover other Bluetooth devices within range. When a Bluetooth device is discoverable, it is visible to other Bluetooth devices in range. For information about making a device discoverable, see the device’s documentation.

42 Chapter 3 Using the Motion C5Setting up a Bluetooth deviceBefore you can use a Bluetooth device with the C5, you need to set up the device. After the device is paired with the C5, a passkey is used to create a secure connection between the C5 and the Bluetooth device.Note: Although the passkey exchange helps to secure your data, Bluetooth wireless technology should not be considered completely secure.To set up a Bluetooth connection1. Ensure that Bluetooth is enabled.2. Tap Start > All Programs > Bluetooth > Bluetooth Settings to open the Bluetooth Settings window.3. Place the Bluetooth device in discoverable mode. Each Bluetooth device may have a different way to make it discoverable. See the manufacturer’s documentation for more information.4. Tap the New Connection button.5. In the Add New Connection window, select Express and tap Next.6. Under Bluetooth devices, select the appropriate device and tap Next. If the device is not discovered, see “If the device is not discovered…” on page 43.7. If required, enter the number shown in the Passkey field and press Enter. See the manufacturer’s documentation for more information.8. Enter a name for the device and tap Next. After the Bluetooth installation finishes, tap Finish.The Bluetooth device is ready to use. Paired devices are shown in the Bluetooth Settings window. The following illustration shows a Bluetooth Settings window with a Bluetooth keyboard and mouse.

Chapter 3 Using the Motion C5 43If the device is not discovered…If the Bluetooth device is not detected after multiple attempts, try the following:•Ensure that Bluetooth is enabled (page 41).•Ensure that the device you are adding is discoverable. See the manufacturer’s documentation for more information.•Ensure that the Bluetooth device has good batteries.•For keyboards, mice, and printers, ensure that you select My device is set up and ready to be found in the Add Bluetooth Device Wizard.•For two computers transferring files, both computers must turn on the device transfer wizard, although only the receiving computer needs to be discoverable. Tap the Bluetooth icon and then Send a file or Receive a file. When you do this, discovery is automatically turned on for the receiving computer.•Select Allow Bluetooth devices to connect to this computer to connect to keyboards, mice, printers, and other devices. You find this by right-clicking the Bluetooth icon > Show Bluetooth Devices > Options.•Check which Bluetooth devices are connected. Tap the Bluetooth Devices icon > Open Bluetooth Settings. On the Devices window, you should be able to see Bluetooth devices that are currently connected.If the C5 still cannot detect the Bluetooth device, contact the device manufacturer for assistance.Bluetooth wireless tipsMotion Computing and its Bluetooth partners have worked to ensure a positive experience with this technology, and to ensure Bluetooth interoperability. In doing so, we have found the following issues:•If you are running Bluetooth and Wi-Fi at the same time, interference can affect the Bluetooth performance. This is most noticeable when you try to transfer large amounts of data, such as file transfers or printing large documents. This may also be noticeable when you try to transfer large or small amounts of data may if several Bluetooth devices are operating simultaneously in an office.•Bluetooth audio has not been fully developed for speech recognition. Therefore, for speech recognition, we recommend that you not use a Bluetooth wireless headset. Moreover, Motion Speak Anywhere can record clear audio, dictate notes, and use voice commands without a microphone headset.•Some Bluetooth devices will disconnect when they go into power-saving mode. Most devices will automatically reconnect when they become active again.•If you attempt to install other wireless headset or other audio drivers (such as Bluetooth or USB) over the audio drivers, the audio system can malfunction if the drivers are not compatible.•Occasionally, some Bluetooth device compatibility issues can occur. If you are having problems with interoperability of Bluetooth devices, contact the manufacturer of your Bluetooth device and check its compatibility with the Bluetooth software installed on the C5.•The Motion C5 comes with Bluetooth software from Toshiba, although you can use other Bluetooth software. For more information, go to the Motion Computing Knowledge Base at http://www.motioncomputing.com/kb and search for “Bluetooth”.

44 Chapter 3 Using the Motion C5Finding additional softwareFor information about other software for the Motion C5, go to the Motion Computing software page at www.motioncomputing.com/products/software_motion.asp.You will find links to software solutions for purchase as well as free downloads from Motion software and service partners.

45Care and Maintenance 4Proper care and maintenance will keep the Motion C5 working and in good condition for a long time. This chapter describes the care and maintenance procedures for the Motion C5. For general information about care of the C5 and its components and accessories, see the Safety and Regulatory Guide at www. motioncomputing.com/support/support_documentation.asp.Important: Follow the guidelines listed below when caring for the Motion C5 and its components. Improper use may damage the unit and its components and void the warranty.General care•Protect the C5 from exposure to extreme temperatures, shock, liquids, and strong magnetic fields.•If you are storing the C5 for a long time, unplug the power adapter and remove the battery after partially discharging it.•Do not place heavy objects on top of the C5.•Do not open the C5 case. Opening the case will void your warranty.

46 Chapter 4 Care and MaintenanceStandard display•Clean fingerprints and most marks from the display surface by wiping it with the soft cloth (provided). Never spray or pour liquids directly onto the display surface itself. Never use an abrasive cleaner on the display. If liquid is spilled on the display, wipe it up immediately.•If needed, spray a soft cloth (not directly on the display) with a window-type cleaner and wipe the display. •Avoid using tissues or paper towels to clean the display surface. These contain wood fibers that can scratch the display.•Use only the C5 pen on the display. Do not write on the display with an ink pen or pencil, or any other object that could damage the display surface.•Protect the display surface from unnecessary contact by using a case when transporting the C5.•Avoid exposing the display to direct sunlight for long periods of time.View Anywhere display•Clean fingerprints and most marks from the display surface by wiping it with the soft cloth (provided). Never spray or pour liquids directly onto the display surface itself. Never use an abrasive cleaner on the display. If liquid is spilled on the display, wipe it up immediately.•If needed, clean with any alcohol-based product recommended for anti-reflective glass. Other cleaning products might leave a residue.•Avoid using tissues or paper towels to clean the display surface. These contain wood fibers that can scratch the display.•Use only the C5 pen on the display. Do not write on the display with an ink pen or pencil, or any other object that could damage the display.•Protect the display surface from unnecessary contact by using a case when transporting the C5.•Avoid exposing the display to direct sunlight for long periods of time.

Chapter 4 Care and Maintenance 47Cleaning in a health care environmentThis section describes the cleaning procedures for the Motion C5 in a health care environment.Disinfecting procedures You should periodically disinfect the C5 according to the institutional polices of surface and equipment safety and cleanliness.According to the Centers for Disease Control, “items that do not ordinarily touch the patient or touch only intact skin are not involved in disease transmission, and generally do not necessitate disinfection between uses on different patients”.1 We recommend using an EPA-approved low-level disinfectant when general cleaning is required. For a list of cleaning solutions tested by Motion Computing, see “Cleaning solutions” on page 48.If the C5 becomes soiled with blood or other body fluids, chemical germicides that are EPA-approved for use as hospital disinfectants and that are tuberculocidal/virucidal when used at recommended dilutions and contact times can be used. Visibly soiled areas should first be cleaned and then chemically decontaminated. For disinfection, the cleaned areas should be moistened with the appropriate germicide and allowed to air dry.2If the C5 is used with patients who are infected or colonized with vancomycin-resistant enterococci or other drug-resistant microorganisms judged by the infection control program (based on current state, regional, or national recommendations, to be of special or clinical or epidemiologic significance or with highly virulent microorganisms such as Ebola or Lassa), then the unit should be dedicated to one patient or patient cohort or subjected to low-level disinfection between patient uses.1Training and documentation considerationsAll users of portable computers in the health care environment should be provided with training on proper cleaning procedures. Cleaning procedures should be added to the institution's policies and procedures for infection control.1. Centers for Disease Control and Prevention. “Sterilization or Disinfection of Medical Devices-General Principles.” 2002.<www.cdc.gov/ncidod/dhqp/bp_sterilization_medDevices.html> (20 Sept. 2006).2. Centers for Disease Control and Prevention. “Sterilization or Disinfection of Patient-Care Equipment-HIV Related.” 2000.<www.cdc.gov/ncidod/dhqp/bp_sterilization_patient_care.html> (20 Sept. 2006).

48 Chapter 4 Care and MaintenanceCleaning solutionsThis section describes various cleaning solutions that have been tested by Motion Computing. Please review the manufacturer's guidelines for proper use of the product.Cleaning the fingerprint readerUnder normal circumstances, you should clean the fingerprint reader once a month, or whenever necessary.To clean the fingerprint reader1. Shut down the C5, unplug it, and remove the battery.2. Lightly spray a cotton swab with household window cleaner.3. Gently rub the sensor surface with the cotton swab, slowly rotating the swab so a new, clean surface of the swab is constantly exposed to the sensor surface. Do not allow cleaner to drip or run down into the electronics around the sensor.Do not use bleach, solvents, or abrasives. Do not spray or pour any liquid directly on the sensor.4. After cleaning, gently rub the surfaces again with a clean, dry cotton swab. Use a clean swab each time you clean the sensor.Product Type Manufacturer CommentsAlcohol Prep Pads Dynarex For general purpose use only. Not considered a disinfectant for health care environments.Cavi-Wipes Metrex Can be difficult to clean off. Can leave a film on the product.Germicidal Wipes (Super Sani-Cloth)PDI Requires gloves for use and can be difficult to clean off. Effective on acrylic displays but can be difficult to clean off the ViewAnywhere display.MOC Reviver MOC Can be difficult to clean off. Can leave a film on the product.PVP-I Prep Pads Triad Can leave a yellow film on the product.Sani-Cloth PDI Requires gloves for use and can be difficult to clean off.Screen Cleaner Office Depot For general purpose use only. Not considered a disinfectant for health care environments.Vira-Guard Veridien Highly recommended.Virex Virex Can be difficult to clean off. Can leave a film on the product.

Chapter 4 Care and Maintenance 49Pen•Store the pen in the pen holder or in a case when not in use.•Do not store the pen vertically on the tip. Constant pressure on the tip can affect the pen-to-digitizer interaction.•Change the pen tip regularly. See “Replacing pen tips” on page 49.•Do not immerse the pen in liquid. It contains electronic components that could be damaged.•In certain environments, particles or debris can stick to the pen tip or the display. To avoid damaging the display, clean it frequently with the provided cleaning cloth. Also, change pen tips regularly, especially if you drop the pen onto a rough surface that could damage the tip or embed debris in it. Damaged pen tips can scratch the display.Replacing pen tipsPen tips eventually wear down or get damaged, so the pen includes extra tips and a tool for replacing them.With typical use, you should change the pen tip every 90 days. If you use the pen in a dirty environment, you should change the pen tip every 30 days. Particles can become embedded in the pen tip and scratch the display.To replace the pen tip1. Grasp the old tip with the tip replacement tool. Use the notch on the ring to grab the tip.2. Pull the old tip out of the pen.3. Insert a new tip.4. Apply slight pressure to push it into place.Ordering new pensTo order additional pens, go to the Motion Computing accessories page at www.motioncomputing.com/accessories.

50 Chapter 4 Care and MaintenanceTraveling with the Motion C5Use the following tips when you travel with the C5.•Remove all accessories and cables. Remember to pack those you will need while traveling, including at least one pen.•Put the C5 into a case to protect the display.•Protect the pen by keeping it in the pen holder or in a case during travel.•Pack the C5 securely in a briefcase or hand-carried luggage, and keep it separate from toiletries, liquids, and food. Do not pack it in checked luggage.•Keep the C5 stable during travel. Secure it to prevent it from sliding around in overhead bins and car trunks.•Before extended use in the field or long trips away from AC power, adjust the power properties to maximize battery conservation. You can adjust the power properties from Motion Dashboard. See “Using power management” on page 26.•For international travel, obtain and use the appropriate adapters for your destination’s electrical outlets. A current converter is not necessary.•You may want to carry proof of ownership or a merchandise passport when traveling internationally.•Consult your insurance company and credit card company to learn about emergency travel assistance in case the C5 becomes lost or disabled.Traveling by airUse the following tips when traveling by air.•Have a fully charged battery in case security personnel ask you to start the C5.•Have it hand-inspected or sent through the X-ray scanner, but never carry it through the metal detector.•Turn off the C5 off or place it in hibernation mode for takeoff and landing.FAA Wireless air travel requirementThe FAA requires that you suspend wireless operations, such as Wi-Fi and Bluetooth, before boarding a plane. You can disable all wireless by pressing the Wireless power button for a half-second.To disable external wireless, remove any wireless PC cards. Failure to suspend wireless operations while traveling by air can cause problems with aircraft instruments.DANGER: Do not transport Li-ion batteries in checked baggage. The baggage hold can get very hot, which can overheat the Li-ion battery and result in an explosion. You can take up to two spare batteries in carry-on luggage, in addition to the one in the C5. Transporting batteries in checked baggage or transporting more than two spare batteries is a violation of federal transportation regulations.

Chapter 4 Care and Maintenance 51System repair and recoveryIf the system shows signs of instability or corruption, you can use this procedure to return the computer to an earlier operating state.Note: You need a C5 Docking Station and an external CD-ROM drive for this procedure.In most cases, the setup program can repair damaged Windows components, allowing you to keep your system data, applications, and settings.If the setup program can not repair the damaged components, it will write over your existing data. You will have an opportunity to cancel the procedure before you lose any data. You may want to contact your system administrator for assistance.To run the repair and recovery procedure1. If possible, back up your data files.2. Shut down the C5.3. Insert the Motion Operating System Recovery CD into the CD-ROM drive and start the C5. When prompted, press any key to boot from the CD.4. On the Setup screen, select ENTER to set up Windows XP.Note: Do not select R=Repair before you accept the End User License Agreement (EULA). If you do, you must exit this procedure, shut down and restart the C5, then accept the EULA before proceeding.5. Press F8 to accept the terms of the End User License Agreement.6. When the next options appear, select from the following:•R = Repair. Re-installs only damaged Windows components. This option preserves system data, applications, passwords, and settings.•Esc = Don’t Repair. Formats the hard disk drive and installs Windows completely. If Windows Setup selects this option automatically, you can format now or cancel.Note: If the setup program cannot repair the system, the Don’t Repair option is selected automatically.7. Follow the instructions in the setup program.8. After the operating system has been repaired, you will be prompted to insert the Motion Drivers and Utilities Recovery CD.•For a repaired system, this process finishes quickly.•For a reformatted system, this process takes some time while the drivers and utilities are reinstalled. Once Windows loads, your settings and drivers are installed. The system may reboot several times during this process. After the recovery process finishes, you may need to install other applications from the Motion Application CD.

52 Chapter 4 Care and Maintenance

53Troubleshooting and Support AMotion Computing products are thoroughly tested for performance and quality, but occasionally problems still occur. If you do not find the information you are looking for in this section, go to the Motion Computing support page at www.motioncomputing.com/support.TroubleshootingUse the information in this section to identify and resolve common issues. If an issue has more than one potential cause, the most common cause is listed first.PowerThe computer does not turn on•The C5 might not be plugged in or the battery might be depleted. Plug the unit in to AC power.The computer does not shut down•An application might have stopped responding. Use Task Manager to manually stop the application. (Press the Windows Security button and tap the Task Manager button.) For more information, open Windows Help and Support and search for “task manager”. You can also hold the power switch for five seconds to force the computer to shut down.The computer will not enter Hibernation mode.•Hibernation might not be enabled. Use Motion Dashboard to enable Hibernation. See “Using Hibernate” on page 28.The computer does not return from Hibernation while on battery power•The battery might be depleted. Plug the unit in to AC power.

54 Appendix A Troubleshooting and SupportThe display goes black while the C5 is still turned on•The computer might have turned off the display to save power. To restore the display, touch the screen with the pen or press a button.•The computer might have gone into Standby mode. Press and hold the power switch for about one second.•The computer might have gone into low-battery Hibernation mode. Plug the computer in to AC power, then press and hold the power switch for about one second.BatteryThe battery does not last very long (less than three hours)•Hot or cold conditions can adversely affect the battery charge. Use AC power if you are operating the computer in these conditions.•Accessory devices, such as a DVD player, and applications that make heavy use of the hard drive can drain the battery more quickly. Remove the accessory devices or use AC power if possible.•The battery may be weakening. Use a different battery if possible. To order a new battery, go to www.motioncomputing.com/accessories.I lost data while swapping batteries•The computer will maintain data and settings for 30 seconds in Standby mode. This time may vary due to the programs that are running. Try putting the computer into Hibernate mode before you swap batteries. See “Using Hibernate” on page 28.DisplayThe desktop area is larger than the C5 display•If the display resolution is set higher than the display can support, the desktop area scrolls as you move around. Decrease the display resolution so that the entire desktop is visible. For more information, open Windows Help and Support and search for “change resolution”.The display is too dim•The brightness may be set too low. Use Motion Dashboard to increase the brightness. See “Adjusting the display brightness” on page 20.The display is unreadable or distorted•The screen resolution and color quality may be set incorrectly. Use Windows Display Properties to reset the display settings.1. In Control Panel, open Display.2. Tap the Settings tab.3. For Screen resolution, select 1024 x 7684. For Color quality, select Highest (32 bit).

Appendix A Troubleshooting and Support 55•The display driver may have been removed or become corrupted. Use Windows Device Manager to reinstall the driver.1. In Control Panel, open System.2. Tap the Hardware tab, then tap Device Manager.3. Expand Display adapters.4. Select the adapter and select Action > Update driver.5. Follow the instructions in the setup program.InputThe C5 does not respond to the pen I am using•You may be using an improper input device. Only the C5 pen can be used to write on the C5 display. The C5 does not respond to other pens or to a plastic stylus.•You may be using the wrong C5 pen. Occasionally, a particular C5 pen may not work with a particular unit. If you are in an environment with multiple units and pens, try using a different pen. You can also tether the pen to the unit to ensure that a pen stays with it.The pointer on the screen does not align with the pen•The pen may need to be calibrated. See “Calibrate the digitizer” on page 5.When I write, I inadvertently click the function button on the pen•Try adjusting how you hold the pen. Avoid resting your finger on the function button. You can also use the Pen and Input Devices window to disable the button.The function button does not work•The function button may not be enabled. You can use Tablet and Pen Settings window to enable the function button. See “Configuring pen options” on page 17.•You may not be pressing the button early enough. Try pressing the function button before you touch the pen to the display surface.The eraser does not work•The eraser may not be enabled. You can use Tablet and Pen Settings window to enable the eraser. See “Configuring pen options” on page 17. The eraser works on digital ink only, not text.The buttons on the C5 do not do what I expect them to do•The button functions may have been customized. You can use the Tablet and Pen Settings window to change the buttons to the desired functions. See “Configuring front panel buttons” on page 19.Ports and connectorsThe C5 is in the docking station, but the system does not recognize any accessory devices, such as the external disk drive or monitor•The C5 may not be fully seated in the docking station. Remove the unit from the docking station and then replace it.

56 Appendix A Troubleshooting and SupportNetworkThe wireless adapter keeps connecting even when I do not want it to•The wireless adapter is enabled. You can use Motion Dashboard to disable the wireless adapter. See “Enabling or disabling Wi-Fi” on page 40.AudioNo sound is coming from the speakers•The volume may be set too low or muted. You can use Motion Dashboard to increase the volume or turn mute off.•The integrated audio components may have been overwritten. If you install a third-party audio device (such as a USB or Bluetooth device), the integrated audio may stop working. If this happens, reinstall the SigmaTel and Knowles Acoustics audio drivers. If you still have problems after reinstalling the drivers, contact Motion Technical Support.SystemI forgot my BIOS password and cannot access my computer•You can enter several incorrect passwords before the BIOS temporarily locks the system. You can try again by restarting the system. If you still cannot log on, contact Motion Computing Technical Support at www.motioncomputing.com/support.An application has stopped responding, but I can still move the pointer and use other applications•Use Task Manager to manually stop the application. (Press the Windows Security button and tap Task Manager.) See Windows Help and Support for more information.The computer seems to be operating more slowly than usual•The hard disk drive may be full or nearly full. You can use Disk Cleanup to free up space on the hard drive. For more information, open Windows Help and Support and search for “disk cleanup”.•The hard disk may need to be defragmented. You can use Disk Defragmenter to consolidate files and folders on the hard drive. For more information, open Windows Help and Support and search for “disk defragmenter”.Frequently asked questionsHow can I make the battery charge last longer?•For maximum conservation, you can use the Max Battery power scheme. To select this scheme, open Motion Dashboard to the Power panel.•Set the display brightness to the dimmest level you are comfortable with. See “Adjusting the display brightness” on page 20.•Disable the wireless adapter and Bluetooth adapter if you are not using them.•Stop unnecessary background applications and processes.

Appendix A Troubleshooting and Support 57What do I need to use the Motion C5 in another country?•You will need a travel plug adapter. You can find these in airports and travel stores. You do not need to buy a voltage converter; the Motion AC adapter will automatically adjust to different voltages.How do I clean the standard display screen?•To clean the acrylic display screen, wipe it with a soft cloth (like the one supplied) onto which you have sprayed a window-type cleaner. Do not spray cleaners, spray or pour any liquid, nor wipe any abrasive cleaner on the screen nor any surface of the C5. Do not use tissues or paper towels to clean the screen. They contain wood fibers and may scratch the surface.How do I clean the View Anywhere display screen?•To clean the View Anywhere display screen, wipe it with a soft cloth (like the one supplied). If needed, clean with any alcohol-based product recommended for use on anti-reflective glass. Other cleaning products may leave a residue. Do not spray cleaners, spray or pour any liquid, nor wipe any abrasive cleaner on the screen nor any surface of the C5. Do not use tissues or paper towels to clean the screen. They contain wood fibers and may scratch the surface.Will scratches affect the performance of the display or digitizer?•Our testing has not found appreciable loss of performance on a scratched display.How sensitive is the screen to various elements?•As with any computer or electronic device, you should protect it from liquids, dirt and sand, other contaminants, and extreme heat.Will any monitor, USB device, keyboard, or mouse work with the C5?•If the device has a driver for Windows, it will work with the C5. For a list of products that have been tested for Windows, go to the Windows Marketplace Tested Products page at www.microsoft.com/whdc/hcl.Why is the C5 lacking USB and display adapter ports?•The C5 is designed to be easy to clean and disinfect, so ports and connectors are minimized.How do I adjust the C5 for left-handed use?•Open the Tablet and Pen Settings window (page 17). You can select left- or right-handed and change the location of the menus. You should calibrate the pen if you change any pen options (page 5).

58 Appendix A Troubleshooting and SupportSpecificationsYou can use System Information to find out more about your hardware and software environment. From the Start menu, choose All Programs > Accessories > System Tools > System Information.You can find the specifications for other Motion Computing products at www.motioncomputing.com/products.Warranty and insurance programsMotion Computing currently provides limited warranties on Motion products and accessories. See the Warranty packaged with your Motion product or accessory or visit our Web site at www.motioncomputing.com.In addition, Motion Computing offers extended warranties along with various screen and configuration insurance programs. Go to the Motion Computing Support and Services page at www.motioncomputing.com/support.Service and supportIf you need help with the Motion C5, go to the Motion Computing Support and Services page at www.motioncomputing.com/support.This page will provide you links to all the information you need about Motion products, technical support, customer services and professional services.

59IndexNumerics802.11a/b/gabout 13enabling 40setting up 41using 40AAC adapterabout 14using 5adjusting display brightness 20alarms 26amber lights 9angle of acceptanceabout 24using 24Automatic Updates 38Bbatteryabout 14checking status 29gauge 29notification area status 29status light 9swapping 31tips 32using 29BIOSopening 39setting a password 39blinking lights 9blue lights 9Bluetoothabout 13discovery 43enabling 41setting up 42tips 43using 41bookmarks, using 1buttonsabout 8configuring 19functions 8Ccalibrating the digitizer 5calibrating the pen 5capturing a fingerprint 33care and maintenancedisplay 46fingerprint reader 48general care 45pen 49repair and recovery 51replacement pens 49replacing pen tips 49screen 46View Anywhere display 46change the display orientation 20character pad 18charging the battery 30checking battery gauge 29checking battery status 29configuringfront panel buttons 19pen options 17rotation sequence 21cord 14Ctrl+Alt+Del 3, 10customizing buttons 19DDashboardstarting 16using 16Dashboard buttonabout 8configuring 19dictation mode 25digitizer penabout 17calibrating 5directional pad 2, 8disablingthe eraser 17the pen button 17

60 Indexdisplayabout 9brightness 20features 9rotating 20rotation sequence 21using 20disposing of used batteries 31docking port 13document, about 1dynamic brightness 20Eenabling802.11a/b/g 40Bluetooth 41eraser 17Hibernate 28pen button 17Wi-Fi 40eraserabout 17enabling 17Esc buttonconfiguring 19FFAA wireless air travel requirement 50features overview 7finding additional software 44fingerprint readerabout 10setting up 33tips 35five-way directional controller 2, 8fixed brightness 20flashing lights 9frequently asked questions 56front panel buttonsabout 8configuring 19front panel lights 9Function buttonabout 8configuring 19Ggetting started 5Hhandwriting recognitionabout 17using 18hardware overview 2, 7HDD password, setting up 40Hibernateabout 27, 28enabling 28using 28Iindicator lights 9Infineon Security Platform Tools 10Input Panelusing 18insurance 58integrated microphones 12, 24integrated speakers 13Internet Options 38Kkey button 10keyboard 18Llandscape mode 20LCDabout 9care and cleaning 46View Anywhere 9Li-ion battery 14liquid crystal display See LCDLithium-ion battery See Li-ion batterylogging on to a remembered site 36Mmaintenance procedures 45medium angle setting 24microphonesabout 12using 24mini-plug 14Motion Dashboardusing 16Motion Dashboard button 8Nnarrow angle setting 24

Index 61networkingBluetooth 13wireless 13OOmniPassabout 10, 32starting 32on-screen keyboard 18ordering replacement pens 49overviewhardware 7ports and connectors 2PPage Down 8Page Up 8password replacementabout 35using 35, 36penabout 17actions 17calibrating 5care and maintenance 49configuring options 17Pen and Button Options 17, 19plug 14plugging in 5portrait mode 20power adapterabout 14port 3using 5power cordabout 14using 5power meter 26power schemes 26Rremoving the battery 30replacing pen tips 49replacing the battery 30right-clicking 17rotate sequence 21rotate the display 20rotating the display 20running the repair and recovery procedure 51Ssecurityfeatures 10using 10service 58setting up 5802.11a/b/g 41a BIOS password 39an HDD password 40Bluetooth 42strong logon security 37the fingerprint reader 33users and passwords 39Wi-Fi 41Windows user accounts 39Shift +Tab 8skew angle 25Speak Anywhere 24speakers 13specifications 58speech recognitionabout 25setting up 25, 26Standbyabout 27using 27status lights 2, 9strong logon securityabout 37enabling 37support 58swapping batteries 31TTab key 8Tablet PC Input Panelusing 18tablet PC tutorials 5TPM 10traveling 50troubleshootingbattery 54display 54input 55network 56system 56Trusted Platform Module 10turning on the unit 5tutorials, Windows XP Tablet PC Edition 5

62 IndexUusing802.11a/b/g 40angle of acceptance 24battery 29Bluetooth 41handwriting recognition 18Hibernate 28Input Panel 18microphones 24OmniPass 32power management 26security 10skew angle 25speech recognition 25Standby 27this document 1Wi-Fi 40VView Anywhere display 9voice commands 25Wwarranty 58white lights 9wide angle setting 24Wi-Fiabout 13enabling 40setting up 41using 40Windows Firewall 38Windows Journal 8Windows Security button 10Windows Security Centerabout 38using 38Windows XP Tablet PC Editionabout 5tutorials 6wireless802.11a/b/g 13Bluetooth 13wireless networking 13writing pad 18Yyellow lights 9

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: – Reorient or relocate the receiving antenna. – Increase the separation between the equipment and receiver. – Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. – Consult the dealer or an experienced radio/TV technician for help. CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment must not be co-located or operating in conjunction with any other antenna or transmitter. "This device complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions: (1) this device may not cause harmful interference and(2) this device must accept any interference received, including interference that may cause undesired operation ." "Industry Canada regulatory information Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.""The user is cautioned that this device should be used only as specified within this manual to meet RF exposure requirements. Use of this device in a manner inconsistent with this manual could lead to excessive RF exposure conditions." Max. SAR Measurement (1g) 802.11a (5.8G): 1.253 W/kg 802.11b: 0.193 W/kg 802.11g: 0.181 W/kg 802.11a (5.2G): 1.081 W/kg