ASUSTeK Computer DSLN11 11n Wireless ADSL modem router User Manual 11n Wireless ADSL Modem Router UM for Cert 0401
ASUSTeK Computer Inc 11n Wireless ADSL modem router 11n Wireless ADSL Modem Router UM for Cert 0401
User Manual
11n Wireless ADSL Modem Router
(For ASUS EZ User Interface)
User Manual
E4549
First EditionMarch 2009
Copyright © 2009 ASUSTeK Computer Inc. All Rights Reserved.
No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed,
stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by
the purchaser for backup purposes, without the express written permission of ASUSTeK Computer Inc. (“ASUS”).
Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair,
modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES
OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
(INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION
OF BUSINESS AND THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE
ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS
A COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR
INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED
IN IT.
Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their
respective companies, and are used only for identification or explanation and to the owners’ benefit, without intent to
infringe.
Table of contents
About this guide.....................................................................................4
How this guide is organized...............................................................4
Conventions used in this guide..........................................................5
Chapter 1: Knowing your wireless router
Package contents...................................................................................6
System requirements.............................................................................6
Before you proceed................................................................................6
Hardware features..................................................................................7
Front panel.........................................................................................7
Rear panel..........................................................................................8
Product features.................................................................................8
Bottom panel......................................................................................9
Mounting options..................................................................................10
Setting up the wireless router..............................................................11
Setting up a wired connection...........................................................11
Chapter 2: Setting up the hardware
Setting up a wireless connection......................................................12
Chapter 3: Configuring the network clients
Accessing the wireless router.............................................................13
Setting an IP address for wired or wireless client............................13
Chapter 4: Configuring via the web GUI
Configuring via the web GUI................................................................21
Using the Network Map........................................................................22
Setting up WAN using the Quick Internet Setup (QIS).....................23
Manually setting up your Internet connection..................................
Managing EzQoS bandwidth...............................................................25
Upgrading the firmware.......................................................................26
Restoring/Saving/Uploading settings.................................................27
Chapter 5: Troubleshooting
Troubleshooting....................................................................................28
ASUS DDNS Service.............................................................................31
Frequently Asked Questions (FAQs)................................................31
Appendices
Notices...................................................................................................33
GNU General Public License...............................................................35
ASUS Contact information...................................................................41
Table of contents
About this guide
This user guide contains information that you need to install and configure the ASUS Wireless Router.
How this guide is organized
This guide contains the following parts:
• Chapter 1: Knowing your wireless router
This chapter provides information on the package contents, system requirements, hardware features, and
LED indicators of the ASUS Wireless Router.
• Chapter 2: Setting up the hardware
This chapter provides instructions on setting up, accessing, and configuring the ASUS Wireless Router.
• Chapter 3: Configuring the network clients
This chapter provides instructions on setting up the clients in your network to work with your ASUS Wireless
Router.
• Chapter 4: Configuring via the web GUI
This chapter provides instructions on configuring the ASUS Wireless Router using its web graphics user
interface (web GUI).
• Chapter 5: Troubleshooting
This chapter provides you with a troubleshooting guide for solving common problems you may encounter
when using the ASUS Wireless Router.
• Appendices
This chapter provides you with the regulatory Notices and Safety Statements.
Conventions used in this guide
WARNING: Information to prevent injury to yourself when trying to complete a task.
CAUTION: Information to prevent damage to the components when trying to complete a task.
IMPORTANT: Instructions that you MUST follow to complete a task.
NOTE: Tips and additional information to aid in completing a task.
DSL-N11 Chapter 1: Knowing your wireless router
1
Knowing your wireless router
Package contents
Check the following items in your ASUS Wireless Router package.
DSL-N11 11n WiFi ADSL Router
AC Power adapter (type varies by region)
Category 5 (CAT5) Ethernet cable
RJ-11 cable
Support CD (manual, utilities)
Splitter (type varies by region)
Quick Start Guide
Note: If any of the items is damaged or missing, contact your retailer.
System requirements
Before installing the ASUS Wireless Router, ensure that your system/network meets the following
requirements:
• An Ethernet RJ-45 port (10Base-T/100Base-TX)
• At least one IEEE 802.11b/g/n device with wireless capability
• An installed TCP/IP and Internet browser
Before you proceed
Take note of the following guidelines before installing the ASUS Wireless Router:
• The length of the Ethernet cable that connects the device to the network (hub, ADSL/cable modem, router,
wall patch) must not exceed 100 meters.
• Place the device on a flat, stable surface as far from the ground as possible.
• Keep the device clear from metal obstructions and away from direct sunlight.
• Keep the device away from transformers, heavy-duty motors, fluorescent lights, microwave ovens,
refrigerators, and other industrial equipment to prevent signal loss.
• Install the device in a central area to provide ideal coverage for all wireless mobile devices.
Chapter 1: Knowing your wireless router DSL-N11
• Install the device at least 20cms from a person to ensure that the product is operated in accordance with the
RF Guidelines for Human Exposure adopted by the Federal Communications Commission.
Hardware features
Front panel
The DSL-N11 11g WiFi ADSL Router front panel contains LED indicators which shows the status of
DSL-N11.
DSL-N11
ADSLPOWERSyncDataWLANWPS1234RLAN
Status indicators
LED Status Indication
Solid Green Power on, normal operation
Power
Off Power off or failure
Solid Green ADSL link is established
Flashing (Green)
Unable to establish an ADSL link
ADSL SYNC
Off No ADSL link
Flashing (Green)
Sending/receiving data
ADSL Data
Off No data transfer
Flashing (Green)
Establishing WLAN connection
WLAN
Off No wireless connection
Flashing In process
Flashing (Red) Fail
Green Success
WPS
Off No connection
Solid Green Has physical connection to a network via Ethernet cables
Flashing (Green)
Sending or receiving data
LAN1-LAN4
Off No power or no physical connection
DSL-N11 Chapter 1: Knowing your wireless router
ADSLLAN1-LAN4ResetPowerOn/OffWPS
Rear panel
Item Description
ADSL Connect an RJ-45 cable to the bundled splitter
LAN1-LAN4
Connect RJ-45 Ethernet cables to these ports to establish LAN connection.
RESET This button restores the system to its factory default settings.
POWER Insert the AC adapter into this port to connect your router to a power source
ON/OFF Press this button to turn the power on/off
WPS This button launches the WPS utility.
Product features
The Wireless Router provides the following features:
Built-in ADSL modem
Built-in firewall
IEEE802.11n standard-based wireless network, backward compatible with 802.11b/g devices
ASUS New UI - An objective & task-oriented web-based configuration interface.
Quick Internet Setup (QIS) for ADSL connection, wireless, and security configurations.
Network Map for straight-forward network information & management
EZQoS for application-based bandwidth management, with intuitive control interface.
••• • • ••
Chapter 1: Knowing your wireless router DSL-N11
Bottom panel
2
1
1
Item
Description
1
Mounting hooks
Use the mounting hooks to mount your router on concrete or wooden surfaces using two roundhead
screws.
2
Air vents
These vents provide ventilation to your router.
Note: For details on mounting your router on a wall or ceiling, refer to the section Mounting options on the next page of this user
manual.
10
DSL-N11 Chapter 1: Knowing your wireless router
Mounting options
Out of the box, the ASUS Wireless Router is designed to sit on a raised flat surface like a file cabinet or book
shelf. The unit may also be converted for mounting to a wall or ceiling.
To mount the ASUS Wireless Router:
1. Look on the underside for the two mounting hooks.
2. Mark two upper holes in a flat surface.
3. Tighten two screws until only 1/4'' is showing.
4. Latch the hooks of the ASUS Wireless Router onto the screws.
Note: Re-adjust the screws if you cannot latch the ASUS Wireless Router onto the screws or if it is too loose.
Chapter 2: Setting up the hardware DSL-N11
11
2
Setting up the hardware
Setting up the wireless router
The ASUS Wireless Router meets various working scenarios with proper configurations. You may need to
change the wireless router’s default settings so as to meet the requirements in your wireless environment.
Notes: We recommend that you use wired connection for initial configuration to avoid possible setup problems due to wireless
uncertainty.
Setting up a wired connection
The ASUS Wireless Router is supplied with an RJ11 cable, an RJ45 LAN cable, and a splitter in the package.
The wireless router has integrated auto-crossover function, so use either straight-through or crossover cable
for wired connection.
To set up the wired connection:
1. Insert the splitter's line connector to the phone outlet and connect your phone into the phone port (A).
2. Connect your wireless router's LINE port to the splitter’s DSL port (B).
3. Using the bundled RJ45 LAN cable, connect your computer to the wireless router's LAN port (C).ADSLDC InLAN1-4
(C)
(B)
(A)
DSL-N11 Chapter 2: Setting up the hardware
12
Setting up a wireless connection
To set up the wired connection:
1. Insert the splitter's line connector to the phone outlet and connect your phone into the phone port (A).
2. Connect your wireless router's LINE port to the splitter’s DSL port (B).
3. Turn on your computer and double-click the wireless network icon on the Windows
®
task bar to view
available networks. Select your wireless router. By default, there is no security key for the wireless router.
Click Connect and the connection is completed within seconds.
ADSLDC InLAN1-4
(B)
(A)
To protect your network from malicious attacks or unauthorized access, click Advanced Setting > Wireless on the web GUI.
13
Chapter 3: Configuring the clients DSL-N11
3
Configuring the network clients
Accessing the wireless router
Setting an IP address for wired or wireless client
To access the ASUS Wireless Router, you must have the correct TCP/IP settings on your wired or wireless
clients. Ensure that the clients’ IP addresses are within the same subnet as the ASUS Wireless Router.
By default, the ASUS Wireless Router integrates the DHCP server function, which automatically assigns IP
addresses to the clients in your network.
But in some instances, you may want to manually assign static IP addresses on some of the clients or
computers in your network rather than automatically getting IP addresses from your wireless router.
Follow the instructions below that correspond to the operating system installed on your client or computer.
Note: If you want to manually assign an IP address to your client, we recommend that you use the following settings: • IP address:
192.168.1.xxx (xxx can be any number between 2and 254. Ensure that the IP address is not used by another device) • Subnet
Mask: 255.255.255.0 (same as the ASUS Wireless Router) • Gateway: 192.168.1.1 (IP address of the ASUS Wireless Router) •
DNS: 192.168.1.1 (ASUS Wireless Router) or assign a known DNS server in your network
14
DSL-N11 Chapter 3: Configuring the clients
Windows
®
9x/ME
1. Click Start > Control Panel > Network to display the Network setup window.
2. Select TCP/IP then click Properties.
3. If you want your computer to automatically obtain an IP address, click Obtain an IP address
automatically then click OK. Otherwise, click Specify an IP address, then key in the IP address and
Subnet Mask.
15
Chapter 3: Configuring the clients DSL-N11
4. Select the Gateway tab, and key in New gateway then click Add.
5. Select the DNS configuration tab and click Enable DNS. Key in Host, Domain, and DNS Server Search
Order, then click Add.
6. Click OK.
1 6
DSL-N11 Chapter 3: Configuring the clients
Windows
®
NT4.0
1. Go to Control Panel > Network to display the Network setup window then select the Protocols tab.
2. Select TCP/IP Protocol from the Network Protocols list then click Properties.
3. From the IP Address tab of the Microsoft TCP/IP Properties window, you can:
• Select the type of network adapter installed in your system.
• Set the router to assign IP address automatically.
• Manually set up the IP address, subnet mask, and default gateway.
17
Chapter 3: Configuring the clients DSL-N11
4. Select the DNS tab then click Add under the DNS Service Search Order and key in DNS.
Windows
®
2000
1. Click Start > Control Panel > Network and Dial-up Connection. Right-click Local Area Connection
then click Properties.
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DSL-N11 Chapter 3: Configuring the clients
2. Select Internet Protocol (TCP/IP), then click Properties.
3. Select Obtain an IP address automatically if you want the IP settings to be assigned automatically.
Otherwise, select Use the following IP address: and key in IP address, Subnet mask, and Default
gateway.
4. Select Obtain an IP address automatically if you want the DNS server settings to be assigned
automatically. Otherwise, select Use the following DNS server address: and key in the Preferred and
Alternate DNS server.
5. Click OK when done.
Windows
®
XP
1. Click Start > Control Panel > Network Connection. Right-click Local Area Connection then select
Properties.
19
Chapter 3: Configuring the clients DSL-N11
2. Select Internet Protocol (TCP/IP), then click Properties.
3. Select Obtain an IP address automatically if you want the IP settings to be assigned automatically.
Otherwise, select Use the following IP address: and key in IP address, Subnet mask, and Default
gateway.
4. Select Obtain DNS server address automatically if you want the DNS server settings to be assigned
automatically. Otherwise, select Use the following DNS server addresses: and key in the Preferred
and Alternate DNS server.
5. Click OK when done.
0
DSL-N11 Chapter 3: Configuring the clients
Windows
®
Vista
1. Click Start, select Control Panel > Network and Sharing Center. Right-click Local Area Connection
then select Properties.
2. Select Internet Protocol Version 4(TCP/IPv4), then click Properties.
3. Select Obtain an IP address automatically if you want the IP settings to be assigned automatically.
Otherwise, select Use the following IP address: and key in IP address, Subnet mask, and Default
gateway.
4. Select Obtain DNS server address automatically if you want the DNS server settings to be assigned
automatically. Otherwise, select Use the following DNS server addresses: and key in the Preferred
and Alternate DNS server.
5. Click OK when done.
We recommend that you set the router's IP address as the default gateway.
1
Chapter 4: Configuring via the web GUI DSL-N11
4
Configuring via the web GUI
Configuring via the web GUI
The router’s web graphics user interface (web GUI) allows you to configure these features: Network Map,
EZQoS Bandwidth Management and other Advanced Setting.
To configure via the web GUI:
1. After setting up a wired or wireless connection, launch a web browser. The login page automatically
launches.
Note: You may also manually key in the router’s default IP address (192.168.1.1) to launch the router’s web interface.
. On the login page, key in the default user name (admin) and password (admin).
DSL-N11 Chapter 4: Configuring via the web GUI
3. From the main page, click the navigation menu or links to configure the various features of the ASUS
Wireless Router.
Using the Network Map
Network Map allows you to view the status and configure the connection settings of the Internet, system, and
clients in your network. It enables you to quickly set up your Wide Area Network (WAN) using the Quick
Internet Setup (QIS) feature, or to quickly set up your Local Area Network (LAN).
To view the status or configure the settings, click on any of these icons displayed on the main page:
Icon Description
Internet status
Click this icon to display information on the Internet connection status, WAN IP address, DNS, connection
type, and gateway address. From the Internet status screen, use the Quick Internet Setup (QIS) feature to
quickly set up your WAN.
Note: For more details on the QIS feature, refer to the section Setting up WAN using the Quick Internet
Setup (QIS) on the next page.
System status
Click this icon to display information on the SSID, authentication method, WEP encryption, LAN IP, PIN
code, MAC address, or turn the wireless radio on/off. Launch the WPS function from the System status
screen.
Client status
Click this icon to display information about the clients or computers in the network, and allows you to
block/unblock aclient.
Chapter 4: Configuring via the web GUI DSL-N11
Setting up WAN using the Quick Internet Setup (QIS)
The ASUS Quick Internet Setup (QIS) function automatically detects your Internet connection settings. If the
ASUS Wireless Router cannot automatically detect your Internet connection type, you may need to manually
set up your Internet connection settings.
To use the ASUS Quick Internet Setup (QIS):
1. Launch the web browser. Wait for about 20 seconds for QIS to automatically detect your Internet
connection type.
2. Key in your connection type’s username and password, then click Apply.
3, After the Internet connection type setup is completed, select any of these options:
Going to Internet: Click to surf the Internet.
Simply Wireless Security Setting: Click to configure the wireless security settings. ••
Manually setting up your Internet connection
To manually set up your Internet connection:
1. If ASUS QIS cannot automatically detect your Internet connection type, click Skip to manual settings.
4
DSL-N11 Chapter 4: Configuring via the web GUI
2. Select your Country and ISP, then click Next. If your country and ISP are not on the list, select Not list
and key in your VPI and VCI then click Next. You may ask your ISP for VPI/VCI values.
Note to US model owner: To comply with US FCC regulation, the country selection function
has been completely removed from all US models. The above function is for non-US
models only.
3. On the login page, key in the default user name (admin) and password (admin).
4. The router supports these connection types: PPP over ATM (PPPoA), PPP over Ethernet (PPPoE), MAC
Encapsulation Routing (MER), IP over ATM (IPoA), and Bridging. Select your connection type and follow
the onscreen instructions.
Obtain the required information about your Internet connection type from your Internet Service Provider (ISP).
5. When done, click Save/Reboot.
For more details on ASUS QIS, refer to the user manual included in the support CD.
5
Chapter 4: Configuring via the web GUI DSL-N11
Managing EzQoS bandwidth
EzQoS
������������������������������������������������
�������������������Bandwidth Management enables you to set the bandwidth priority
and manage the network traffic.
To set up the bandwidth priority:
1. Click EzQoS Bandwidth Management from the navigation menu at the left side of your screen.
2. Click each of these four applications to set the bandwidth priority:
Icon Description
Gaming Blaster
The router handles gaming traffic at first priority.
Internet Application
The router handles the e-mail, web browsing and other Internet applications traffic at first priority.
FTP
The router handles at first priority the traffic of downliading/uploading data to/from the FTP server.
Voip/Video Streaming
The router handles the audio/video traffic at first priority.
3. Click Save to save the configuration settings.
DSL-N11 Chapter 4: Configuring via the web GUI
Upgrading the firmware
Note: Download the latest firmware from the ASUS website at http://www.asus.com
To upgrade the firmware:
1. Click Advanced Setting from the navigation menu at the left side of your screen.
2. Under the Administration menu, click Firmware Upgrade.
3. In the New Firmware File field, click Browse to locate the new firmware on your computer.
4. Click Upload. The uploading process takes about three minutes.
Note: If the upgrade process fails, the wireless router automatically enters the emergency or failure mode and the power LED
indicator at the front panel flashes slowly. To recover or restore the system, use the Firmware Restoration utility.
7
Chapter 4: Configuring via the web GUI DSL-N11
Restoring/Saving/Uploading settings
To restore/save/upload the settings:
1. Click Advanced Setting from the navigation menu at the left side of your screen.
2. Under the Administration menu, click Restore/Save/Upload Setting.
3. Select the tasks that you want to do:
• To restore to the default factory settings, click Restore, and click OK in the confirmation message.
• To save the current system settings, click Save, and click Save in the file download window to save the
system file in your preferred path.
• To restore previous system settings, click Browse to locate the system file that you want to restore, then
click Upload.
DSL-N11 Chapter 6: Troubleshooting
8
5
Troubleshooting
Troubleshooting
This troubleshooting guide provides solutions to some common problems that you may encounter while
installing or using the ASUS Wireless Router. These problems require simple troubleshooting that you can
perform by yourself. Contact the ASUS Technical Support if you encounter problems not mentioned in this
chapter.
Problem Action
I cannot access a web browser for configuring
the router. 1. Launch a web browser, then click Tools > Internet
Options...
. Under Temporary Internet files, click Delete Cookies...
and Delete Files...
The client cannot establish a wireless
connection with the router. Out of Range:
• Put the router closer to the wireless client.
• Try to change the channel settings.
Authentication:
• Use wired connection to connect to the router.
• Check the wireless security settings.
• Press the Restore button at the rear panel for more than
five seconds.
Cannot find the router:
• Press the Restore button at the rear panel for more than
five seconds.
• Check the setting in the wireless adapter suchas SSID
and encryption settings.
Chapter 6: Troubleshooting DSL-N11
9
Problem Action
Cannot access the Internet via wireless LAN
adapter • Move the router closer to the wireless client.
• Check whether the wireless adapter is connected to the
correct wireless router.
• Check whether the wireless channel in use conforms to
the channels available in your country/ area.
• Check the encryption settings.
• Check if the ADSL or Cable connection is correct.
• Retry using another Ethernet cable.
Internet is not accessible • Check the status indicators on the ADSL modem and
the wireless router.
• Check if the WAN LED on the wireless router is ON. If
the LED is not ON, change the cable and try again.
When ADSL Modem “Link” light is ON (not
blinking), this means Internet Access is
possible.
• Restart your computer.
• Refer to the Quick Start Guide of the wireless router and
re-configure the settings.
• Check if the WAN LED on the wireless router is ON.
• Check the wireless encryption settings.
• Check if the computer can get the IP address (via both
wired network and wireless network).
• Ensure that your web browser is configured to use the
local LAN, and is not configured to use a proxy server.
0
DSL-N11 Chapter 6: Troubleshooting
Problem Action
If the ADSL “LINK” light blinks continuously or stays off,
Internet access is not possible - the Router is unable to
establish a connection with the ADSL network.
• Ensure that all your cables are all properly
connected .
• Disconnect the power cord from the ADSL
or cable modem, wait a few minutes, then
reconnect the cord.
• If the ADSL light continues to blink or stays
OFF, contact your ADSL service provider.
Network name or encryption keys are forgotten • Try setting up the wired connection and
configuring the wireless encryption again.
• Press the Restore button at the rear panel
of the wireless router for more than five
seconds.
How to restore the system to its default settings • Press the Restore button at the rear panel
of the wireless router for more than five
seconds.
• Refer to the section Firmware Restoration
in Chapter 5 of this user manual.
The following are the factory default settings:
User Name: admin
Password: admin
Enable DHCP: Yes (if WAN cable is plugged
in)
IP address: 192.168.1.1
Domain Name: (Blank)
Subnet Mask: 255.255.255.0
DNS Server 1: 192.168.1.1
DNS Server 2: (Blank)
SSID: default
1
Chapter 6: Troubleshooting DSL-N11
ASUS DDNS Service
WL-500gP V2 is the first model that supports the ASUS DDNS service. When exchanging devices at the
service center, if you have registered the ASUS DDNS service and want to keep the original domain name,
data transfer is a must. Visit your local service center for more information.
Notes: If there is no activity in the domain - such as reconfiguring the router or accessing the registered domain name - within 90
days, the system automatically deletes the registered information. If you encounter any problem or difficulty in using your device,
contact the service center.
Frequently Asked Questions (FAQs)
1. Will the registered information be lost or registered by others?
If you have not updated the registered information in 90 days, the system automatically deletes the registered
information and the domain name may be registered by others.
2. I did not register the ASUS DDNS for the router I bought six months ago. Can I still register it?
Yes, you can still register the ASUS DDNS service for your router. The DDNS service is embedded in your
router, so you can register the ASUS DDNS service anytime. Before registering, click Query to check if
the hostname has been registered or not. If not, the system registers the hostname automatically.
3. I have registered a domain name before and it has been working well until my friends told me that
they could not access my domain name.
Check the following:
1. The internet is working well.
2. The DNS server is working well.
3. The last time you updated the domain name.
If there are still problems in accessing your domain name, contact the service center.
4. Can I register two domain names to separately access my http and ftp servers?
A. No, you cannot. You can only register one domain name for one router. Use port mapping to implement
security in the network.
DSL-N11 Chapter 6: Troubleshooting
5. After restarting the router, why is it that I see different WAN IPs in MS DOS and in the router
configuration page?
This is normal. The interval time between the ISP DNS server and ASUS DDNS results to different WAN IPs
in MS DOS and in the router configuration page. Different ISPs may have different interval time for IP
updating.
7. Is the ASUS DDNS service free, or is it just a trial version?
The ASUS DDNS service is a free and embedded service in some ASUS routers. Check your ASUS router if
it supports the ASUS DDNS service.
Appendices
Notices
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
Prohibition of Co-location
This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or
transmitter
DSL-N11 Appendices
4
Safety Information
To maintain compliance with FCC’s RF exposure guidelines, this equipment should be installed and operated
with minimum distance 20cm between the radiator and your body. Use on the supplied antenna.
Declaration of Conformity for R&TTE directive 1999/5/EC
Essential requirements – Article
Protection requirements for health and safety – Article 3.1a
Testing for electric safety according to EN 60950-1 has been conducted. These are considered relevant and
sufficient.
Protection requirements for electromagnetic compatibility – Article 3.1b
Testing for electromagnetic compatibility according to EN 301 489-1 and EN 489-17 has been conducted.
These are considered relevant and sufficient.
Effective use of the radio spectrum – Article 3.2
Testing for radio test suites according to EN 300 328- 2has been conducted. These are considered relevant
and sufficient.
CE Mark Warning
This is a Class B product, in a domestic environment, this product may cause radio interference, in which
case the user may be required to take adequate measures.
Note to US model owner: To comply with US FCC regulation, the country
selection function has been completely removed from all US models. The
above function is for non-US models only.
FCC Part 68 REQUIREMENTS
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the
bottom of this equipment is a label that contains, among other information, a product identifier in the format
US: ASUDL01BDSLN11. If requested, this number must be provided to the telephone company.
The REN is used to determine the number of devices that may be connected to a telephone line. Excessive
RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but
not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may
be connected to a line, as determined by the total RENs, contact the local telephone company. For products
approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:
ASUDL01BDSLN11. The digits represented by 01are the REN without a decimal point (e.g., 03 is a REN of
0.3). For earlier products, the REN is separately shown on the label.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord
and modular plug is provided with this product. It is designed to be connected to a compatible modular jack
that is also compliant. See installation instructions for details.
If your equipment causes harm to the telephone network, the telephone company may discontinue your
service temporarily. If possible, they will notify you in advance. But if advance notice is not practical, you will
be notified as soon as possible. You will be informed of your right to file a complaint with the FCC. Your
telephone company may make changes in it is facilities, equipment, operations or procedures that could
affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an
opportunity to maintain uninterrupted telephone service.
If you experience trouble with this telephone equipment, Please contact the following address and phone
number for information on obtaining service or repairs.
The telephone company may ask that you disconnect this equipment from the network until the problem has
been corrected or until you are sure that the equipment is not malfunctioning.
This equipment may not be used on coin service provided by the telephone company. Connection to party
lines is subject to state tariffs.
COMPANY: ASUS Computer International
ADDRESS: 44370 Nobel Drive, Fremount, CA 94536 USA
TEL NO: 510-739-3777 ext.4530
IC (Canada)
1. 2.4GHz Mobile device (ex. 11b/g/n AP/Router) with fixed antenna:
( Industry Canada Statement )
This device complies with RSS-210 of the Industry Canada Rules.
Operation is subject to the following two conditions:
1) this device may not cause interference and
2) this device must accept any interference, including interference that may cause
undesired operation of the device
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numerique de la class B est conforme a la norme NMB-003 du Canada.
IC Radiation Exposure Statement
This equipment complies with Canada radiation exposure limits set forth for
uncontrolled environments. This equipment should be installed and operated with
minimum distance 20cm between the radiator & your body.
This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
2.4GHz operation of this product in Canada is firmware-limited to channels 1 through
11.
CE (Europe)
WLAN 2.4GHz device:
This device can be operated in the EU without restrictions indoor.
However, operated outdoors in France is restricted to 2400 ~ 2454 MHz
(Channel 1 ~ 7).
Safety
1. For apply CSA not control power adapter:
This unit is to be used with an external power adaptor of a Class 2 or level 3 type
and Approved type suitable for use in the North America of equipment installation,
having an output voltage rating of 15 V dc, and output current rating of 0.8 A or
equivalent.
The external AC adapter must be complied with the requirements of LPS (Limited
Power Sources).
Power Supply
Leader
EU: MV12-Y150080-C5
UK: MV12-Y150080-B2
AU: MU12-2150080-A3
GNU General Public License
Licensing information
This product includes copyrighted third-party software licensed under the terms of the GNU General Public
License. Please see The GNU General Public License for the exact terms and conditions of this license. We
include a copy of the GPL with every CD shipped with our product. All future firmware updates will also be
accompanied with their respective source code. Please visit our web site for updated information. Note that
we do not offer direct support for the distribution.
GNU GENERAL PUBLIC LICENSE
Version 2, June 1991
Copyright (C) 1989, 1991 Free Software Foundation, Inc.
59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not
allowed.
Preamble
The licenses for most software are designed to take away your freedom to share and change it. By contrast,
the GNU General Public License is intended to guarantee your freedom to share and change free
software--to make sure the software is free for all its users. This General Public License applies to most of the
Free Software Foundation’s software and to any other program whose authors commit to using it. (Some
other Free Software Foundation software is covered by the GNU Library General Public License instead.)
You can apply it to your programs, too.
When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are
designed to make sure that you have the freedom to distribute copies of free software (and charge for this
service if you wish), that you receive source code or can get it if you want it, that you can change the software
or use pieces of it in new free programs; and that you know you can do these things.
To protect your rights, we need to make restrictions that forbid anyone to deny you these rights or to ask you
to surrender the rights. These restrictions translate to certain responsibilities for you if you distribute copies of
the software, or if you modify it.
For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the
recipients all the rights that you have. You must make sure that they, too, receive or can get the source code.
And you must show them these terms so they know their rights.
We protect your rights with two steps: (1) copyright the software, and (2) offer you this license which gives
you legal permission to copy, distribute and/or modify the software.
Also, for each author’s protection and ours, we want to make certain that everyone understands that there is
no warranty for this free software. If the software is modified by someone else and passed on, we want its
recipients to know that what they have is not the original, so that any problems introduced by others will not
reflect on the original authors’ reputations.
Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that
redistributors of a free program will individually obtain patent licenses, in effect making the program
proprietary. To prevent this, we have made it clear that any patent must be licensed for everyone’s free use or
not licensed at all.
The precise terms and conditions for copying, distribution and modification follow.
Terms & conditions for copying, distribution, & modification
0. This License applies to any program or other work which contains a notice placed by the copyright holder
saying it may be distributed under the terms of this General Public License. The “Program”, below, refers
to any such program or work, and a “work based on the Program” means either the Program or any
derivative work under copyright law: that is to say, a work containing the Program or a portion of it, either
verbatim or with modifications and/or translated into another language. (Hereinafter, translation is
included without limitation in the term “modification”.) Each licensee is addressed as “you”.
Activities other than copying, distribution and modification are not covered by this License; they are outside
its scope. The act of running the Program is not restricted, and the output from the Program is covered
only if its contents constitute a work based on the Program (independent of having been made by running
the Program). Whether that is true depends on what the Program does.
1. You may copy and distribute verbatim copies of the Program’s source code as you receive it, in any
medium, provided that you conspicuously and appropriately publish on each copy an appropriate
copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the
absence of any warranty; and give any other recipients of the Program a copy of this License along with
the Program.
You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty
protection in exchange for a fee.
2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the
Program, and copy and distribute such
7
Appendices DSL-N11
modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions:
a) You must cause the modified files to carry prominent notices stating that you changed the files and the
date of any change.
b) You must cause any work that you distribute or publish, that in whole or in part contains or is derived from
the Program or any part thereof, to be licensed as a whole at no charge to all third parties under the terms
of this License.
c) If the modified program normally reads commands interactively when run, you must cause it, when started
running for such interactive use in the most ordinary way, to print or display an announcement including
an appropriate copyright notice and a notice that there is no warranty (or else, saying that you provide a
warranty) and that users may redistribute the program under these conditions, and telling the user how to
view a copy of this License. (Exception: if the Program itself is interactive but does not normally print such
an announcement, your work based on the Program is not required to print an announcement.)
These requirements apply to the modified work as a whole. If identifiable sections of that work are not derived
from the Program, and can be reasonably considered independent and separate works in themselves,
then this License, and its terms, do not apply to those sections when you distribute them as separate
works. But when you distribute the same sections as part of a whole which is a work based on the
Program, the distribution of the whole must be on the terms of this License, whose permissions for other
licensees extend to the entire whole, and thus to each and every part regardless of who wrote it.
Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you;
rather, the intent is to exercise the right to control the distribution of derivative or collective works based on
the Program.
In addition, mere aggregation of another work not based on the Program with the Program (or with a work
based on the Program) on a volume of a storage or distribution medium does not bring the other work
under the scope of this License.
3. You may copy and distribute the Program (or a work based on it, under Section 2) in object code or
executable form under the terms of Sections 1 and 2above provided that you also do one of the following:
a) Accompany it with the complete corresponding machine-readable source code, which must be distributed
under the terms of Sections 1 and above on a medium customarily used for software interchange; or,
b) Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more
than your cost of physically performing source distribution, a complete machine-readable copy of the
corresponding source code, to be distributed under the terms of Sections 1 and above on a medium
customarily used for software interchange; or,
8
DSL-N11 Appendices
c) Accompany it with the information you received as to the offer to distribute corresponding source code.
(This alternative is allowed only for noncommercial distribution and only if you received the program in
object code or executable form with such an offer, in accord with Subsection b above.)
The source code for a work means the preferred form of the work for making modifications to it. For an
executable work, complete source code means all the source code for all modules it contains, plus any
associated interface definition files, plus the scripts used to control compilation and installation of the
executable. However, as a special exception, the source code distributed need not include anything that is
normally distributed (in either source or binary form) with the major components (compiler, kernel, and so
on) of the operating system on which the executable runs, unless that component itself accompanies the
executable.
If distribution of executable or object code is made by offering access to copy from a designated place, then
offering equivalent access to copy the source code from the same place counts as distribution of the
source code, even though third parties are not compelled to copy the source along with the object code.
4. You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this
License. Any attempt otherwise to copy, modify, sublicense or distribute the Program is void, and will
automatically terminate your rights under this License. However, parties who have received copies, or
rights, from you under this License will not have their licenses terminated so long as such parties remain
in full compliance.
5. You are not required to accept this License, since you have not signed it. However, nothing else grants you
permission to modify or distribute the Program or its derivative works. These actions are prohibited by law
if you do not accept this License. Therefore, by modifying or distributing the Program (or any work based
on the Program), you indicate your acceptance of this License to do so, and all its terms and conditions for
copying, distributing or modifying the Program or works based on it.
6. Each time you redistribute the Program (or any work based on the Program), the recipient automatically
receives a license from the original licensor to copy, distribute or modify the Program subject to these
terms and conditions. You may not impose any further restrictions on the recipients’ exercise of the rights
granted herein. You are not responsible for enforcing compliance by third parties to this License.
7. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not
limited to patent issues), conditions are imposed
9
Appendices DSL-N11
on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they
do not excuse you from the conditions of this License. If you cannot distribute so as to satisfy
simultaneously your obligations under this License and any other pertinent obligations, then as a
consequence you may not distribute the Program at all. For example, if a patent license would not permit
royalty-free redistribution of the Program by all those who receive copies directly or indirectly through you,
then the only way you could satisfy both it and this License would be to refrain entirely from distribution of
the Program.
If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of
the section is intended to apply and the section as a whole is intended to apply in other circumstances.
It is not the purpose of this section to induce you to infringe any patents or other property right claims or to
contest validity of any such claims; this section has the sole purpose of protecting the integrity of the free
software distribution system, which is implemented by public license practices. Many people have made
generous contributions to the wide range of software distributed through that system in reliance on
consistent application of that system; it is up to the author/donor to decide if he or she is willing to
distribute software through any other system and a licensee cannot impose that choice.
This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this
License.
8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by
copyrighted interfaces, the original copyright holder who places the Program under this License may add
an explicit geographical distribution limitation excluding those countries, so that distribution is permitted
only in or among countries not thus excluded. In such case, this License incorporates the limitation as if
written in the body of this License.
9. The Free Software Foundation may publish revised and/or new versions of the General Public License
from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail
to address new problems or concerns.
Each version is given a distinguishing version number. If the Program specifies a version number of this
License which applies to it and “any later version”, you have the option of following the terms and
conditions either of that version or of any later version published by the Free Software Foundation. If the
Program does not specify a version number of this License, you may choose any version ever published
by the Free Software Foundation.
10. If you wish to incorporate parts of the Program into other free programs whose distribution conditions are
different, write to the author to ask for permission.
40
DSL-N11 Appendices
For software which is copyrighted by the Free Software Foundation, write to the Free Software Foundation;
we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving the
free status of all derivatives of our free software and of promoting the sharing and reuse of software
generally.
NO WARRANTY
11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE
PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE
STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE
PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND
PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE,
YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
12 IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY
COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE
PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY
GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR
INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA
BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A
FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH
HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
END OF TERMS AND CONDITIONS
41
Appendices DSL-N11
ASUS Contact information
ASUSTeK COMPUTER INC. (Asia Pacific)
Address 15 Li-Te Road, Peitou, Taipei, Taiwan 11259
Website www.asus.com.tw
Technical Support
Telephone +886228943447
Support Fax +886228907698
Software download support.asus.com*
ASUS COMPUTER INTERNATIONAL (America)
Address 800 Corporate Way, Fremont, CA 94539, USA
Telephone +15029550883
Fax +15029338713
Website usa.asus.com
Software download support.asus.com*
ASUS COMPUTER GmbH (Germany and Austria)
Address Harkort Str. 25, D40880 Ratingen, Germany
Telephone +49210295990
Fax +492102959911
Online contact www.asus.com.de/sales
Technical Support
Telephone +49210295990
Fax +492102959911
Online support www.asus.com.de/support
Website www.asus.com.de/news
* Available on this site is an online Technical Inquiry Form that you can fill out to contact technical support.