ASUSTeK Computer P008 ASUS PAD User Manual Statement

ASUSTeK Computer Inc ASUS PAD Statement

Contents

User manual_Statement

E11445 / V1 / March 2016
E11445 / V1 / March 2016
Product
safety &
warranty
information.
1
ASUS Warranty Information Form
Mr/Mrs./Ms/Miss: _____________________________________________
Telephone Number: ___________________________________________
Address: _____________________________________________________
E-mail: _____________________________________________________
Purchase Date: ________ / ________ / ________ (DD/MM/YYYY)
Dealer's Name: _______________________________________________
Dealer's Telephone Number: ___________________________________
Dealer's Address: _____________________________________________
Serial Number
IMPORTANT! Please store this card in a secure location for future reference. ASUS
reserves the right to request this document before accepting repair requests.
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This ASUS manufacturer Warranty (hereinafter “Warranty”) is granted by ASUSTeK
Computer Inc. Taiwan (“ASUS”) to “You”, the owner of the newly manufactured
computer system, this Warranty card is being delivered with (hereinafter “Product”),
subject to the following terms and conditions. Services under this Warranty will be
rendered by ASUS accredited Service Agents and Repair Centers.
Warranty period of the Product
This Warranty applies for the period defined on the SSN label sticker on the 1st page
of this warranty card (“Warranty Period”). For example, 24 means 24 months, and 36
means 36 months from the date the Product was first purchased by an end customer
(“Date of Purchase”). If proof of purchase cannot be provided, the manufacture date
as recorded by ASUS, based upon the serial number, will be deemed to be the start of
Warranty Period.
Countries, states and regions requiring more extensive or
additional warranty protection
This Warranty is given independently of any non-excludable statutory warranty
or guarantee that may apply in the country, state, or region of purchase, and this
Warranty does not affect or limit such non-excludable statutory warranties or
guarantees. This Warranty card includes some additional legal information, which may
be applicable to your country or region. This information is based upon information
currently known to ASUS, and it may not be exhaustive. If your country, state or region
requires additional non-excludable warranty protection, beyond what is included in
this Warranty, ASUS will abide by all local laws and regulations, and this Warranty does
not affect or limit such legal requirements.
Exclusion of Implied Warranties
ASUS warrants the Product supplied hereunder as described in this Warranty. This is
ASUS’ sole warranty with respect to the Product. ASUS MAKES NO OTHER WARRANTY
OF ANY KIND WHATEVER, EXPRESS OR IMPLIED; AND ALL IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WHICH EXCEED THE
OBLIGATION IN THIS WARRANTY ARE HEREBY DISCLAIMED BY ASUS AND EXCLUDED
FROM THIS AGREEMENT.
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1. General
ASUS warrants the Product to be free from defects in workmanship and materials
during the Warranty Period. The Warranty does not cover bundled accessories, which
were delivered together with the Product such as: cables, bag, mouse etc. If the
Product fails during normal and proper use within the Warranty Period, ASUS will
repair or replace the defective parts of the Product, or the Product itself, with new
or reconditioned parts or products that are functionally at least equivalent to those
originally supplied.
This Warranty applies only if the Product was newly manufactured on the Date of
Purchase.
Please keep the original purchase invoice and this Warranty card for future service
requests. This Warranty does not include failure caused by improper installation,
operation, cleaning or maintenance, accident, damage, misuse, abuse, non‐ ASUS
modifications to the product, any software programs, normal wear and tear or any
other event, act, default or omission outside ASUS’ control. For further details please
see section 6 of this Warranty Card.
All components repaired or replaced by an ASUS accredited Repair Center will be
under Warranty for the remaining period of Warranty, but for no less than 3 months.
The Repair Center may recover the originally configured operation system bundled
with the Product. ASUS will not restore or transfer any data or software from the
Product’s original storage media. If the Product is repaired, all user generated
data may be permanently deleted.
If ASUS provides any replacement Product or parts, you hereby agree to return to
ASUS and transfer the ownership of the replaced Product and/or parts. The replaced
Product and/or parts shall automatically become the property of ASUS.
2. Exclusion of Software Support; Software provided “as-is”
This Warranty covers the hardware of the Product. ASUS will provide technical
support for the preinstalled software the Product is supplied with only to the extent
that proper functioning of the hardware is concerned. For other problems with the
software, we advise You to review the Quick Start guide, the ASUS support web site
and/or other online resources. Third party software may require support from the
respective vendors.
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3. Customer responsibility when using the Product
• ReadtheQuickStartGuidefirstandusetheProductonlyaccordingtotheQuick
Start Guide.
• DonotleavetheProductconnectedtothepowersupplyonceitisfullycharged
and not turned on; some electrical items are not designed to be left connected to
the power supply for extended periods of time.
• PeriodicallycreatebackupcopiesofthedatastoredontheProduct.
• Keeptheoriginalpackaging.IncasetheProductneedstobereturnedforrepair,
original packaging may provide a better protection for the Product during
transportation.
• PleasecheckthemanualandASUSsupportwebsiteforpredefinedsolutions,
before contacting the customer service.
• IftheProductisdesignedwithTPM(TrustedPlatformModule)function,keepthe
embedded security chip pre-boot password in a safe place. (Note: Due to the
design of TPM, it is not possible for ASUS to reset the embedded security
chip pre-boot password. If the password is lost, the Product can only be
repaired by replacing the entire motherboard, which is not covered under
the Warranty.)
Contacting ASUS Customer Service
• BeforecontactingASUStechnicalsupport,ensurethatYouhavetheProductin
front of You and that it is turned on, if possible. Please also be ready to provide
the Product’s serial number, the model name and proof of purchase.
• Technicalsupporthotlinephonenumberscanbe foundinathttp://support.
asus.com. Because contact information may change, please referto the website
for updated contact information.
• YouwillberequiredonrequestofASUStoassistintroubleshootingforthe
Product, which may include such actions as the following examples:
• Recoveringthe systemtorestorethe operatingsystem,driversandsoftwareto
the original configuration the Product had when shipped from the factory;
• Installingupdates,patchesorservicepacks;
• RunningdiagnostictoolsandprogramsontheProduct;
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• AllowingASUStechnicalsupportagenttoaccesstheProductwithremote
diagnostic tools (when available);
• PerformingotherreasonableactivitiesrequestedbyASUS, whichwillassistin
identifying or resolving the problems.
• Iftheproblemisnotsolvedremotely,youwillhavetoreturntheProducttoan
ASUS Repair Center (this process is called “RMA”). ASUS will issue a RMA number
for Your Product. Please record Your RMA Number for tracking purposes.
• DescribetheproblemclearlyandcompletelyontheRMArequestform.
• EncloseacopyofthecompletedWarrantycardatthebeginningofthisWarranty,
and a copy of Your sales receipt/invoice from the seller. (Please note: ASUS
reserves the right to request the original sales receipt/invoice.) If You do not
provide the receipt/invoice from the seller, your warranty period will be deemed
to start from the manufacture date of the Product, based upon the serial number,
rather than the date of purchase.
• Ensure that You have fully backed up all the data stored on Your Product
and removed any personal, confidential or proprietary information before
any service process is started. You agree that ASUS may delete any data,
software or programs installed on the Product without restoring them. It
shall be Your own responsibility to prevent any permanent loss, damage or
accidental misuse of Your data arising out of not creating a backup copy and
deleting the data from the unit.
• PacktheProductinasafeandstablepackaging.Theoriginalpackagingmaybe
useful for this purpose. In any case, the packaging should meet the following
requirements:
• Usearigidboxwithflapsintact
• Removeanylabels,hazardousmaterialsindicators,andotherpreviousshipment
markings on the box that are no longer applicable
• Wrapallitemsseparately
• Useadequatecushioningmaterial
• Usestrongtapedesignedforshipping
• Donotusestringorpaperover-wrap
• Useasingleaddresslabelthathasclear,completedeliveryandreturn
information
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• Placeaduplicateaddresslabelinsidethepackage
• PleasedonotsendanythingbuttheProductitself,unlessspecificallyrequested
by ASUS. Please remove any accessories as well as any removable storage devices
such as memory cards, discs, flash drives, from the Product. ASUS shall have no
liability for the loss, damage or destruction of accessories or removable storage
devices, unless they are caused by willful or gross negligent acts by ASUS.
• Removeorprovideanypasswordwithwhich youusedtosecurethe Product.
If access to the Product is blocked by passwords, then ASUS may not be able to
detect and repair all issues of the Product.
• IftheProductisdesignedwithTPM(TrustedPlatformModule)function,provide
the embedded security chip pre-boot password.
4. RMA methods
If RMA is necessary, you must deliver your product to the nearest ASUS Repair Center
ASUS may, in its sole discretion, simplify the service procedure by offering you to
deliver the Product to the retail shop where you bought it or through a free pick-up
and delivery service.
Do not return to ASUS any contaminated Product or Product in a condition or under
such circumstance that it is a danger to health and safety, including, but not limited
toanyProduct which has comeincontactwitha biohazard,bodilyfluids,infectious
materials/substance,chemicals,hazardoussubstances,diseases,insects,vermin,
radiation.
5. Exclusions from this limited Warranty Service
ASUS does not warrant uninterrupted or error-free operation of this Product. The
Warranty only covers technical hardware issues during the Warranty period and under
normal use conditions. This Warranty does not apply to software issues or customer
induced damages or circumstances, such as but not limited to:
(a) The Product has been tampered with, repaired and/or modified by non-
authorizedpersonnel;
(b) The serial number of the Product, components or accessories has been altered,
cancelled or removed;
(c) The warranty seals have been broken or altered;
(d) Obsolescence;
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(e) Damage (accidental or other) to the Product that is cosmetic, meaning damage
that does not impact the operation and functioning of the Product, such as
without limitation to rust, change in color, texture or finish, wear and tear,
gradual deterioration;
(f) Damage to the Product caused by war, terrorism, fire, accident, natural disaster,
intentional or accidental misuse, abuse, neglect or improper maintenance, use
under abnormal conditions, accidental drops, spills, fire, or power surges;
(g) Damage to the Product cause by improper installation, connection or
malfunction of a peripheral device such as printer, optical drive, network card, or
USB device, etc.;
(h) Damage to the Product caused by an external electrical fault or any accident;
(i) Damage to the Product resulting from use outside of the operation or storage
parameters or environment detailed in the User’s Manual;
(j) Damage from improper installation, improper connection, or use of parts,
components, and/or software not manufactured or sold by ASUS;
(k) Damage to the Product caused by third party software or virus(es); or there is
software loss or data loss that may occur during repair or replacement;
(l) Unusability due to forgotten or lost security passwords;
(m) Any contamination, condition or other circumstance of the Product, which
ASUS, in its sole discretion, considers a danger to health and safety, including,
butnotlimitedtoanycontactbetweentheProductandabiohazard,bodily
fluids,infectiousmaterials/substance,chemicals,hazardoussubstances,diseases,
insects, vermin, radiation, or other;
(n) Fraud, theft, unexplained disappearance or willful act;
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6. Exclusion of any and all Damages
Except as provided in this Warranty, and to the maximum extent permitted by law,
ASUS is not responsible for direct, special, incidental or consequential damages
resulting from any breach of Warranty or condition, or under any other legal theory,
including but not limited to loss of use; loss of revenue; loss of actual or anticipated
profits (including loss of profits on contracts); loss of the use of money; loss of
anticipated savings; loss of business; loss of opportunity; loss of goodwill; loss of
reputation; loss of, damage to or corruption of data; or any indirect or consequential
loss or damage whatsoever caused including the replacement of equipment and
property, any costs of recovering or reproducing any data stored on or used with the
Product. The foregoing limitation shall not apply to death or personal injury claims,
or any statutory liability for intentional and gross negligent acts and/or omissions
by ASUS. Some jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages; to the extent such jurisdiction is governing this Warranty the
above limitations do not apply to You.
7. Privacy
You agree and understand that it is necessary for ASUS to collect, transfer and process
personal data in order to facilitate the requested service; and that for this purpose Your
data may be transferred to and processed in any country where ASUS or its affiliated
companies maintain offices, ASUS will use and protect Your personal data at any time
and in any country subject to the ASUS Privacy Policy. Please access and read the ASUS
Privacy Policy under: http://www.asus.com/Terms_of_Use_Notice_Privacy_Policy/
Privacy_Policy/.
8. Out-of-Warranty cases
Returning the Product to the ASUS Repair Center during the Warranty period does
not automatically mean that it will be repaired free of charge. Upon receiving
Your Product, ASUS reserves the right to check the validity of Your Warranty and
Your request for Warranty service. If the Warranty Period has lapsed, or if any of the
exclusions in section 6 apply, Your request will be deemed out of Warranty (“OOW”).
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If Your service request is OOW, a Service Charge List with the cost of repair may be
provided to You, which you may accept or reject. If You accept, we will invoice You for
the repair labor, spare parts and other costs stated in the Service Charge List. You must
pay the invoice within 4 weeks of the date of issue of the invoice. The repair will only
be completed after the invoice is settled.
To the extent permitted by the applicable law, ASUS may charge You a diagnostic fee
(incl. transportation costs if any) of up to US $100 (or the equivalent in local currency),
if Your service request is OOW and you refuse the repair offer; or if Your Product does
not require service.
9. Abandoned Property
After Your Product has been repaired, or if You do not agree to the repair offer, ASUS
will offer to return Your Product via the agreed RMA method. If You do not pick up
Your Product, or if delivery is not possible at the address provided by You, ASUS will
send You a notice at the address You provided when requesting the service. If You
still do not to pick up the Product within a period of 90 days from sending the notice,
ASUS reserves the right to claim damages from you, including the cost of storage; to
dispose of the product in accordance with the applicable laws and regulations; and
any statutory right of lien for unpaid charges.
10. Warranty and Support
This Warranty applies only in the country of purchase except:
• IfthecountryofpurchaseisintheseNorthAmericancountries:USA,Canada,and
Mexico, this Warranty entitles You, during the warranty period, to ASUS warranty
service within these North American countries.
This Warranty provides the following additional restrictions:
• Serviceproceduresmayvarybycountry.
• Someserviceand/orsparepartsmaynotbeavailableincertaincountries.
• Localizedspareparts(suchaskeyboard/keymats)maybereplacedwiththe
version available in the country where the repair is requested.
• Somecountriesmayhavefeesandrestrictionsthatapplyatthetimeofservice.
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• Certaincountriesmayrequireadditionaldocumentation,suchasproofof
purchase or proof of proper importation, prior to performing International
Warranty and Support.
To enjoy the comprehensive ASUS warranty service, visit the ASUS Service website at
http://support.asus.com/contact for detailed locations.
ASUS reserves the right to interpret the provisions in this ASUS Warranty Information.
The information in this warranty card may change without prior notice, please visit
the ASUS Support site at http://support.asus.com for the current and complete ASUS
Warranty Information.
This Warranty is provided by:
ASUSTeK Computer Inc.
No. 15 Li-Te Road, Peitou
Taipei 112, Taiwan
Phone: +886-2-2894-3447
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Federal Communications Commission Statement
This device complies with FCC Rules Part 15. Operation is subject to the following two
conditions:
• Thisdevicemaynotcauseharmfulinterference.
• Thisdevicemustacceptanyinterferencereceived,includinginterferencethat
may cause undesired operation.
This equipment has been tested and found to comply with the limits for a class B
digital device, pursuant to Part 15 of the Federal Communications Commission (FCC)
rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this
equipment causes harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by doing one or more of the following measures:
• Reorientorrelocatethereceivingantenna.
• Increasetheseparationbetweentheequipmentandreceiver.
• Connectthe equipment intoanoutlet on acircuitdifferentfromthat to which
the receiver is connected.
• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user‘s authority to operate the equipment.
The antenna(s) used for this transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter.
For FCC and IC e-labelling information, please go to Settings > About > Regulatory
information.
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RF Exposure Information (SAR)
This device meets the government’s requirements for exposure to radio waves. This
device is designed and manufactured not to exceed the emission limits for exposure
to radio frequency (RF) energy set by the Federal Communications Commission of the
U.S. Government.
The exposure standard employs a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. Tests for SAR are
conducted using standard operating positions accepted by the FCC with the EUT
transmitting at the specified power level in different channels.
The highest SAR value for the device as reported to the FCC is 1.05 W/kg when placed
next to the body.
TheFCChasgrantedanEquipmentAuthorizationforthisdevicewithallreported
SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR
information on this device is on file with the FCC and can be found under the Display
Grant section of www.fcc.gov/oet/ea/fccid after searching on FCC ID: MSQP008.
Radio Frequency (RF) Exposure Information
The radiated output power of the Wireless Device is below the Industry Canada (IC
radio frequency exposure limits. The Wireless Device should be used in such a manner
suchthatthepotentialforhumancontactduringnormaloperationisminimized.This
device has been evaluated for and shown compliant with the IC Specific Absorption
Rate (“SAR”) limits when installed in specific host products operated in portable
exposure conditions.
Canada’s REL (Radio Equipment List) can be found at the following web address:
http://www.ic.gc.ca/app/sitt/reltel/srch/nwRdSrch.do?lang=eng
Additional Canadian information on RF exposure also can be found at the following
web address:
http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.html
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Limitation of Liability
Circumstances may arise where because of a default on ASUS’ part or other liability,
you are entitled to recover damages from ASUS. In each such instance, regardless of
the basis on which you are entitled to claim damages from ASUS, ASUS is liable for no
more than damages for bodily injury (including death) and damage to real property
and tangible personal property; or any other actual and direct damages resulted from
omission or failure of performing legal duties under this Warranty Statement, up to
the listed contract price of each product.
ASUS will only be responsible for or indemnify you for loss, damages or claims based
in contract, tort or infringement under this Warranty Statement.
This limit also applies to ASUS’ suppliers and its reseller. It is the maximum for which
ASUS, its suppliers, and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS ASUS LIABLE FOR ANY OF THE FOLLOWING: (1) THIRD-
PARTY CLAIMS AGAINST YOU FOR DAMAGES; (2) LOSS OF, OR DAMAGE TO, YOUR
RECORDS OR DATA; OR (3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY
ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS),
EVEN IF ASUS, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY.
Prevention of Hearing Loss
To prevent possible hearing damage, do not listen at high volume levels for long
periods.
Power Safety Requirement
Products with electrical current ratings up to 6A and weighing more than 3Kg must
use approved power cords greater than or equal to: H05VV-F, 3G, 0.75 mm2 or
H05VV-F, 2G, 0.75 mm2.
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ASUS Recycling/Takeback Services
ASUS recycling and takeback programs come from our commitment to the highest
standards for protecting our environment. We believe in providing solutions for you
to be able to responsibly recycle our products, batteries, other components as well as
the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for
detailed recycling information in different regions.
Coating notice
IMPORTANT! To provide electrical insulation and maintain electrical safety,
a coating is applied to insulate the device except on the areas where the I/O
ports are located.
Proper disposal
Risk of explosion if battery is replaced by an incorrect type. Dispose
of used batteries according to the instructions.
DO NOT throw the battery in municipal waste. The symbol of the
crossed out wheeled bin indicates that the battery should not be placed
in municipal waste.
DO NOT throw this product in municipal waste. This product has been
designed to enable proper reuse of parts and recycling. The symbol
of the crossed out wheeled bin indicates that the product (electrical,
electronic equipment and mercury-containing button cell battery)
should not be placed in municipal waste. Check local regulations for
disposal of electronic products.
DO NOT throw this product in fire. DO NOT short circuit the contacts.
DO NOT disassemble this product.
WARNING! This product may contain chemicals known to the State of
California to cause cancer, birth defects, or other reproductive harm. Wash
hands after handling.

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