ASUSTeK Computer RTGW00 Wireless-AC3100 Dual Band Gigabit Router User Manual
ASUSTeK Computer Inc Wireless-AC3100 Dual Band Gigabit Router
User Manual
Quick Start Guide
RT-AC88U
Wireless-AC3100 Dual Band
Gigabit Router
¨
E10303 / First Edition / April 2015
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NOTE / <T-CHINESE> / <FRENCH> / <SPANISH>
• Formoredetails,refertotheusermanualincludedinthe
support CD.
• <T-CHINESE>
• <FRENCH>
• <SPANISH>
Table of contents
English .............................................................................................3
T-Chinese ........................................................................................ xx
French ..............................................................................................xx
Spanish ............................................................................................xx
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A quick look
USB 3.0 port Wi-Fi On/O button
Power LED Reset button
5GHz LED / 2.4GHz LED WPS button
WAN (Internet) LED
Red: No IP or no physical connection.
On: Has physical connection to a wide
area network (WAN).
USB 2.0 port
LAN 1~8 LED LAN 1 ~ 8 ports
USB 3.0 LED WAN (Internet) port
USB 2.0 LED Power (DC-IN) port
WPS LED Power button
WPS LED On/O button
WiFi
WPS
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NOTES:
• Ifanyoftheitemsisdamagedormissing,contactyourretailer.
• USB External HDD/Flash disk:
• ThewirelessrouterworkswithmostUSBHDDs/Flashdisksupto
4TBandsupportsread-writeaccessforFAT16,FAT32,NTFS,and
HFS+.
• TosafelyremovetheUSBdisk,launchthewebGUI(http://router.
asus.com),thenintheNetwork Mappage'supperrightcorner,
clicktheUSBiconandclickEject USB 3.0 / USB 2.0.
• IncorrectremovaloftheUSBdiskmaycausedatacorruption.
• Forthelistoflesystemandharddiskpartitionsthatthe
wirelessroutersupports,visithttp://event.asus.com/networks/
disksupport
• Forthelistofprintersthatthewirelessroutersupports,visit
http://event.asus.com/networks/printersupport
Package contents
RT-AC88U Wireless Router AC adapter
Network cable (RJ-45) Quick Start Guide
Support CD (User Manual)
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Installing your router
IMPORTANT:Beforeinstallingtherouter,ensurethatInternetconnec-
tionisavailable.
1. Position your wireless router.
Foroptimalwirelesstransmissionbetweenthewirelessrouterandconnected
wirelessdevices,ensurethatyou:
• Placethewirelessrouterinacentralizedareaforamaximumwirelesscoverage
forthenetworkdevices.
• Keepthewirelessrouterawayfrommetalobstructionsandawayfromdirect
sunlight.
• Keepthewirelessrouterawayfrom802.11gor20MHzonlyWi-Fidevices,
2.4GHzcomputerperipherals,Bluetoothdevices,cordlessphones,transformers,
heavy-dutymotors,uorescentlights,microwaveovens,refrigerators,andother
industrialequipmenttopreventsignalinterferenceorloss.
• Alwaysupdatetothelatestrmware.VisittheASUSwebsiteat
http://www.asus.comtogetthelatestrmwareupdates.
• Toensurethebestwirelesssignal,orientthefourdetachableantennasasshown
inthedrawingbelow.
45°45°
WiFi
WPS
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2. Prepare your modem.
a. UnplugtheACadapterfromthepoweroutletanddisconnectitfromyour
cable/ADSLmodem.
b. Disconnectthenetworkcablefromyourcable/ADSLmodem.
c. Rebootyourcomputer(recommended).
Modem
OFF!
a
b
c
WARNING!Beforedisconnectingthewires/cables,ensurethatyour
cable/ADSLmodemhasbeenturnedoforatleasttwominutes.Ifyour
modemhasabackupbattery,removeitaswell.
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3. Set up your wireless environment.
RT-AC88U
Computer
Wall Power Outlet
Modem
Power
LAN
WAN
a
b
c
d
a. Insertyourwirelessrouter’sACadaptertotheDC-INportandplugittoa
power outlet.
b. Usinganothernetworkcable,connectyourmodemtoyourwirelessrouter’s
WAN port.
c. Insertyourmodem’sACadaptertothetheDC-INportandplugittoapower
outlet.
d. Usingthebundlednetworkcable,connectyourcomputertoyourwireless
router’sLANport.EnsurethattheWANandLANLEDsareblinking.
4. Disable some settings on your computer.
a. Disabletheproxyserver,ifenabled.
b. SettheTCP/IPsettingstoautomaticallyobtainanIPaddress.
c. Disablethedial-upconnection,ifenabled.
NOTE:Formoredetailsondisablingyourcomputersettings,referto
Frequently Asked Questions (FAQs).
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Quick Internet Setup (QIS) with Auto-detection
TheQuickInternetSetup(QIS)functionguidesyouinquicklysettingupyour
Internet connection.
NOTE:WhensettingtheInternetconnectionforthersttime,press
theResetbuttononyourwirelessroutertoresetittoitsfactorydefault
settings.
To use QIS with auto-detection:
1. LogintotheWebGUI.TheQISpagelaunchesautomatically.
NOTES:
• Bydefault,theloginusernameandpasswordforyourwireless
router's Web GUI is admin.
• Thewirelessrouter'sloginusernameandpasswordisdierentfrom
the2.4GHz/5GHznetworkname(SSID)andsecuritykey.Thewireless
router'sloginusernameandpasswordallowsyoutologintoyour
wirelessrouter'sWebGUItocongureyourwirelessrouter'ssettings.
The2.4GHz/5GHznetworkname(SSID)andsecuritykeyallowsWi-Fi
devicestologinandconnecttoyour2.4GHz/5GHznetwork.
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2. ThewirelessrouterautomaticallydetectsifyourISPconnectiontypeisDy-
namic IP,PPPoE,PPTP and L2TP.Keyinthenecessaryinformationforyour
ISPconnectiontype.
IMPORTANT!ObtainthenecessaryinformationfromyourISPabout
theInternetconnectiontype.
forAutomaticIP(DHCP)
forPPPoE,PPTPandL2TP
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NOTES:
• Theauto-detectionofyourISPconnectiontypetakesplacewhenyou
congurethewirelessrouterforthersttimeorwhenyourwireless
routerisresettoitsdefaultsettings.
• IfQISfailedtodetectyourInternetconnectiontype,clickSkip to
manual settingandmanuallycongureyourconnectionsettings.
3. Assignthewirelessnetworkname(SSID)andsecuritykeyforyour2.4GHz
and 5 GHz wireless connection. Click Applywhendone.
4. YourInternetandwirelesssettingsaredisplayed.ClickNext to continue.
5. Readthewirelessnetworkconnectiontutorial.Whendone,clickFinish.
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Connect to the wireless network
Therearetwowaysforyourwirelessclients(notebook,tabletPC,smartphone
andsoon)toconnecttoRT-AC88U’swirelessnetwork.
Connect to the wireless network manually
Toconnecttothewirelessnetworkmanually:
1. EnabletheWi-Fifunctiononyourwirelessclienttoscanforavailablewireless
networks.
2. SelecttheSSIDornetworknamethatyouassignedtoyourRT-AC88U’snet-
work.
3. EnterthepasswordandclickConnect.
Connect to the wireless network through WPS
RT-AC88UhasaWPS(Wi-FiProtectedSetup)buttonforyoutoconnectyour
wirelessclienttoRT-AC88Usnetworkwithoutenteringpassword.
ToconnecttothewirelessnetworkthroughWPS:
1. PresstheWPSbuttonatthebackofRT-AC88U.RefertothesectionA quick
look forthelocationoftheWPSbutton).
2. PresstheWPSbuttonofyourwirelessclientwithintwominutesorfollowthe
WPSinstructionsthatcamewiththewirelessclient.Whenconnectingvia
WPS,theWPSLEDonyourrouterblinksfast.
3. Waituntilyourrouter’sWPSLEDturnsintoasolidlightindicatingasuccess-
fullyconnectionbetweenyourrouterandyourwirelessclient.
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YourwirelessroutercomeswiththeintuitiveASUSWRTwebgraphicaluser
interface.ASUSWRTallowsyoutoeasilycongureitsvariousfeaturesthrougha
webbrowsersuchasInternetExplorer,Firefox,Safari,orGoogleChrome.
NOTE:Usethesearchbaronthebottomoftheinterfacetogetmore
informationfromASUStechnicalsupportsite
http://support.asus.com.
Managing the router via the ASUSWRT web GUI
IMPORTANT:
• Formoredetailsonusingyourrouter'sWeb
GUI,refertotheusermanual.
• Alwaycheckandupgradermwaretothe
latestversionforbetterexperience.
• VisitASUSNetworkingvideochannelfor
tutorialvideosonfeaturedfunctions.
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AiCloud
ASUSAiCloudappprovidesyouwithaccesstoyourdatawhereverandwhen-
everyouhaveanInternetconnection.ItalsoallowsyoutoaccessyourASUS
WebStorageaccountviatheAiCloudmobileapponyouriOSorAndroiddevice,
orviaawebbrowser.
To install AiCloud:
1. Ensurethatyourrouter’srmwareversionisthelatestoneandsupports
AiCloud.
2. DownloadAiCloudappfromGooglePlayorAppStore.
3. InstallyourUSBstoragedevicetoyourrouter.RefertosectionA quick look
forthelocationoftheUSBports.
4. ConnectyouriOSorAndroiddevicestotherouterthroughWi-Fi.TheAi-
Cloudappwillautomaticallyguideyouthroughthesetupprocess.
5. Youcannowaccess,streamandsharetoalllesinyourUSBstorage.Search
ASUSAiCloudformoreinformation.Watchtutorialvideosforstep-by-step
guide.
Google Play App Store
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Frequently Asked Questions (FAQs)
After following the steps, I still cannot access the wireless router’s web
graphics user interface (web GUI) to congure the wireless router settings.
EnsurethatyourPC'sproxysettingsaredisabledandyourPC'SIPaddressis
obtainedfromtheDHCPserverautomatically.fordetailsondisablingtheproxy
settings,visittheASUSSupportsiteathttp://support.asus.com. For details
onusingtheDHCPservertoobtainIPaddressesautomatically,refertoyour
Windows®orMacoperatingsystem'shelpfeature.
The client cannot establish a wireless connection with the router.
Out of Range:
• Puttherouterclosertothewirelessclient.
• Trytochangethechannelsettings.
Authentication:
• Usewiredconnectiontoconnecttotherouter.
• Checkthewirelesssecuritysettings.
• PresstheResetbuttonattherearpanelformorethanveseconds.
Cannot nd the router:
• PresstheResetbuttonattherearpanelformorethanveseconds.
• CheckthesettinginthewirelessadaptersuchasSSIDandencryption
settings.
Cannot access the Internet via wireless LAN adapter.
• Movetherouterclosertothewirelessclient.
• Checkwhetherthewirelessadapterisconnectedtothecorrectwireless
router.
• Checkwhetherthewirelesschannelinuseconformstothechannelsavail-
ableinyourcountry/area.
• Checktheencryptionsettings.
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• CheckiftheADSLorCableconnectioniscorrect.
• RetryusinganotherEthernetcable.
If the ADSL “LINK” light blinks continuously or stays o, Internet access is
not possible - the Router is unable to establish a connection with the ADSL
network.
• Ensurethatallyourcablesareallproperlyconnected.
• DisconnectthepowercordfromtheADSLorcablemodem,waitafewmin-
utes,thenreconnectthecord.
• IftheADSLlightcontinuestoblinkorstaysOFF,contactyourADSLservice
provider.
Network name or encryption keys are forgotten.
• Trysettingupthewiredconnectionandconguringthewirelessencryption
again.
• PresstheResetbuttonofthewirelessrouterformorethanveseconds.
• Factorydefaultsettings:
User name / Password:
admin/admin IP address:
192.168.1.1 2.4 GHz network
SSID:
ASUS
5 GHz network
SSID:
ASUS_5G
Where can I nd more information about the wireless router?
• UserManualinthesupportCD
• OnlineFAQsite: http://support.asus.com/faq
• TechnicalSupportsite:http://support.asus.com
• CustomerHotline:RefertotheSupportHotlineinthisQuickStartGuide
ASUS Recycling/Takeback Services
ASUSrecyclingandtakebackprogramscomefromourcommitmenttothehighest
standardsforprotectingourenvironment.Webelieveinprovidingsolutionsforyou
tobeabletoresponsiblyrecycleourproducts,batteries,othercomponents,aswellas
thepackagingmaterials.Pleasegotohttp://csr.asus.com/english/Takeback.htmforthe
detailedrecyclinginformationindierentregions.
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REACH
ComplyingwiththeREACH(Registration,Evaluation,Authorisation,andRestrictionof
Chemicals)regulatoryframework,wepublishedthechemicalsubstancesinourproducts
at ASUS REACH website at http://csr.asus.com/english/index.aspx
Federal Communications Commission Statement
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowing
two conditions:
• Thisdevicemaynotcauseharmfulinterference.
• Thisdevicemustacceptanyinterferencereceived,includinginterferencethatmay
cause undesired operation.
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaclassBdigital
device,pursuanttopart15oftheFCCRules.Theselimitsaredesignedtoprovidereason-
ableprotectionagainstharmfulinterferenceinaresidentialinstallation.
Thisequipmentgenerates,usesandcanradiateradiofrequencyenergyand,ifnot
installedandusedinaccordancewiththeinstructions,maycauseharmfulinterference
toradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccur
inaparticularinstallation.Ifthisequipmentdoescauseharmfulinterferencetoradio
ortelevisionreception,whichcanbedeterminedbyturningtheequipmentoandon,
theuserisencouragedtotrytocorrecttheinterferencebyoneormoreofthefollowing
measures:
• Reorientorrelocatethereceivingantenna.
• Increasetheseparationbetweentheequipmentandreceiver.
• Connecttheequipmentintoanoutletonacircuitdierentfromthattowhichthe
receiverisconnected.
• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
FCC Radiation Exposure Statement
ThisequipmentcomplieswithFCCradiationexposurelimitssetforthforanuncontrolled
environment.Thisequipmentshouldbeinstalledandoperatedwithminimumdistance
25cmbetweentheradiator&yourbody.
IMPORTANT!This device is restricted for indoor use.
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WARNING! Anychangesormodicationsnotexpresslyapprovedbythe
partyresponsibleforcompliancecouldvoidtheuser’sauthoritytooperatethe
equipment.
WARNING!
• Usersmustnotmodifythisdevice.Modicationsbyanyoneother
thanthepartyresponsibleforcompliancewiththerulesoftheFederal
CommunicationsCommission(FCC)mayvoidtheauthoritygrantedunder
FCCregulationstooperatethisdevice.
• ForproductavailableintheUSA/Canadamarket,onlychannel1~11canbe
operated.Selectionofotherchannelsisnotpossible.
Prohibition of Co-location
Thisdeviceanditsantenna(s)mustnotbeco-locatedoroperatinginconjunctionwith
anyotherantennaortransmitterexceptinaccordancewithFCCmulti-transmitterprod-
uct procedures.
Safety Information
TomaintaincompliancewithFCC’sRFexposureguidelines,thisequipmentshouldbein-
stalledandoperatedwithminimumdistance25cmbetweentheradiatorandyourbody.
Useonthesuppliedantenna.
DeclarationofConformityforR&TTEdirective1999/5/EC
Essentialrequirements–Article3
Protectionrequirementsforhealthandsafety–Article3.1a
TestingforelectricsafetyaccordingtoEN60950-1hasbeenconducted.Thesearecon-
sideredrelevantandsucient.
Protectionrequirementsforelectromagneticcompatibility–Article3.1b
TestingforelectromagneticcompatibilityaccordingtoEN301489-1andEN301489-17
hasbeenconducted.Theseareconsideredrelevantandsucient.
Eectiveuseoftheradiospectrum–Article3.2
TestingforradiotestsuitesaccordingtoEN300328&EN301893havebeenconducted.
Theseareconsideredrelevantandsucient.
Operatethedevicein5150-5250MHzfrequencybandforindooruseonly.
CE Mark Warning
ThisisaClassBproduct,inadomesticenvironment,thisproductmaycauseradiointer-
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ference,inwhichcasetheusermayberequiredtotakeadequatemeasures.
ThisequipmentmaybeoperatedinAT,BE,CY,CZ,DK,EE,FI,FR,DE,GR,HU,IE,IT,LU,MT,
NL,PL,PT,SK,SL,ES,SE,GB,IS,LI,NO,CH,BG,RO,RT.
Canada, Industry Canada (IC) Notices
ThisdevicecomplieswithIndustryCanadalicense-exemptRSSstandard(s).
Operationissubjecttothefollowingtwoconditions:(1)thisdevicemaynotcauseinter-
ference,and(2)thisdevicemustacceptanyinterference,includinginterferencethatmay
causeundesiredoperationofthedevice.
Radio Frequency (RF) Exposure Information
ThisequipmentcomplieswithICRSS-102radiationexposurelimitssetforthforan
uncontrolledenvironment.Thisequipmentshouldbeinstalledandoperatedwithmini-
mumdistance25cmbetweentheradiator&yourbody.
Cetéquipementestconformeauxlimitesd’expositionauxrayonnementsICétablies
pourunenvironnementnoncontrôlé.Cetéquipementdoitêtreinstalléetutiliséavecun
minimumde25cmdedistanceentrelasourcederayonnementetvotrecorps.
Canada, avis d’Industry Canada (IC)
LeprésentappareilestconformeauxCNRd’IndustrieCanadaapplicablesauxappareils
radioexemptsdelicence.L’exploitationestautoriséeauxdeuxconditionssuivantes:(1)
l’appareilnedoitpasproduiredebrouillage,et(2)l’utilisateurdel’appareildoitaccepter
toutbrouillageradioélectriquesubi,mêmesilebrouillageestsusceptibled’encompro-
mettrelefonctionnement.
WARNING!
• ForproductavailableintheUSA/Canadamarket,onlychannel1~11canbe
operated.Selectionofotherchannelsisnotpossible.
• PourlesproduitsdisponiblesauxÉtats-Unis/Canadadumarché,seullecanal
1à11peuventêtreexploités.Sélectiond'autrescanauxn'estpaspossible.
• Thisdeviceandit'santennas(s)mustnotbeco-locatedoroperatingin
conjunctionwithanyotherantennaortransmitterexceptinaccordancewith
ICmulti-transmitterproductprocedures.
• Cetappareiletsonantenne(s)nedoitpasêtreco-localisés
oufonctionnementenassociationavecuneautreantenneou
transmetteur.
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WARNING!
• UnderIndustryCanadaregulations,thisradiotransmittermayonly
operateusinganantennaofatypeandmaximum(orlesser)gain
approvedforthetransmitterbyIndustryCanada.Toreducepotential
radiointerferencetootherusers,theantennatypeshouldbechosen
sothattheequivalentisotropicallyradiatedpower(e.i.r.p)isnotmore
thanthatnecessaryforsuccessfulcommunication.
• Conformémentàlaréglementationd'IndustrieCanada,leprésent
émetteurradiopeutfonctionneravecuneantenned'untypeet
d'ungainmaximal(ouinférieur)approuvépourl'émetteurpar
Industrie Canada. Dans le but de réduire les risques de brouillage
radioélectriqueàl'intentiondesautresutilisateurs,ilfautchoisir
letyped'antenneetsongaindesortequelapuissanceisotrope
rayonnéeéquivalente(p.i.r.e.)nedépassepasl'intensiténécessaireà
l'établissementd'unecommunicationsatisfaisante.
• Thisradiotransmitter(IC:3568A-RTGW00)hasbeenapprovedby
IndustryCanadatooperatewiththeantennatypeslistedbelowwith
themaximumpermissiblegainandrequiredantennaimpedancefor
eachantennatypeindicated.Antennatypesnotincludedinthislist,
havingagaingreaterthanthemaximumgainindicatedforthattype,
arestrictlyprohibitedforusewiththisdevice.
• Leprésentémetteurradio(IC:3568A-RTGW00)aétéapprouvépar
IndustrieCanadapourfonctionneraveclestypesd'antenneénumérés
ci-dessousetayantungainadmissiblemaximaletl'impédance
requisepourchaquetyped'antenne.Lestypesd'antennenon
inclusdanscetteliste,oudontlegainestsupérieuraugainmaximal
indiqué,sontstrictementinterditspourl'exploitationdel'émetteur.
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WARNING!
• Thedevicefortheband5150-5250MHzisonlyforindoorusage
toreducepotentialforharmfulinterferencetoco-channelmobile
satellitesystems.
• Lesdispositifsfonctionnantdanslabande5150-5250MHzsont
réservésuniquementpouruneutilisationàl’intérieuranderéduire
lesrisquesdebrouillagepréjudiciableauxsystèmesdesatellites
mobilesutilisantlesmêmescanaux.
NCC 警語
經型式認證合格之低功率射頻電機,非經許可,公司、商號或使用者均不得
擅自變更頻率、加大功率或變更原設計之特性及功能。低功率射頻電機之使
用不得影響飛航安全及干擾合法通信;經發現有干擾現象時,應立即停用,
並改善至無干擾時方得繼續使用。前項合法通信,指依電信法規定作業之無
線電通信。低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射
性電機設備之干擾。
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Networks Global Hotline Information
Region Country Hotline Number Service Hours
Europe
Cyprus 800-92491 09:00-13:00 ;
14:00-18:00 Mon-Fri
France 0033-170949400 09:00-18:00 Mon-Fri
Germany
0049-1805010920
09:00-18:00 Mon-Fri
10:00-17:00 Mon-Fri
0049-1805010923
(componentsupport)
0049-2102959911 ( Fax )
Hungary 0036-15054561 09:00-17:30 Mon-Fri
Italy 199-400089 09:00-13:00 ;
14:00-18:00 Mon-Fri
Greece 00800-44142044 09:00-13:00 ;
14:00-18:00 Mon-Fri
Austria 0043-820240513 09:00-18:00 Mon-Fri
Netherlands/
Luxembourg 0031-591570290 09:00-17:00 Mon-Fri
Belgium 0032-78150231 09:00-17:00 Mon-Fri
Norway 0047-2316-2682 09:00-18:00 Mon-Fri
Sweden 0046-858769407 09:00-18:00 Mon-Fri
Finland 00358-969379690 10:00-19:00 Mon-Fri
Denmark 0045-38322943 09:00-18:00 Mon-Fri
Poland 0048-225718040 08:30-17:30 Mon-Fri
Spain 0034-902889688 09:00-18:00 Mon-Fri
Portugal 00351-707500310 09:00-18:00 Mon-Fri
SlovakRepublic 00421-232162621 08:00-17:00 Mon-Fri
CzechRepublic 00420-596766888 08:00-17:00 Mon-Fri
Switzerland-German 0041-848111010 09:00-18:00 Mon-Fri
Switzerland-French 0041-848111014 09:00-18:00 Mon-Fri
Switzerland-Italian 0041-848111012 09:00-18:00 Mon-Fri
UnitedKingdom 0044-8448008340 09:00-17:00 Mon-Fri
Ireland 0035-31890719918 09:00-17:00 Mon-Fri
Russia and CIS 008-800-100-ASUS 09:00-18:00 Mon-Fri
Ukraine 0038-0445457727 09:00-18:00 Mon-Fri
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Region Country Hotline Numbers Service Hours
Asia-Pacic
Australia 1300-278788 09:00-18:00 Mon-Fri
NewZealand 0800-278788 09:00-18:00 Mon-Fri
Japan
0800-1232787 09:00-18:00 Mon-Fri
09:00-17:00 Sat-Sun
0081-570783886
(Non-Toll Free)
09:00-18:00 Mon-Fri
09:00-17:00 Sat-Sun
Korea 0082-215666868 09:30-17:00 Mon-Fri
Thailand 0066-24011717 09:00-18:00 Mon-Fri
1800-8525201
Singapore
0065-64157917 11:00-19:00 Mon-Fri
0065-67203835 11:00-19:00 Mon-Fri
(RepairStatusOnly) 11:00-13:00 Sat
Malaysia 0060-320535077 10:00-19:00 Mon-Fri
Philippine 1800-18550163 09:00-18:00 Mon-Fri
India 1800-2090365 09:00-18:00 Mon-Sat
India(WL/NW) 09:00-21:00 Mon-Sun
Indonesia 0062-2129495000 09:30-17:00 Mon-Fri
500128(LocalOnly) 9:30–12:00Sat
Vietnam 1900-555581 08:00-12:00
13:30-17:30 Mon-Sat
HongKong 00852-35824770 10:00-19:00 Mon-Sat
Americas
USA 1-812-282-2787 8:30-12:00 EST Mon-Fri
Canada 9:00-18:00 EST Sat-Sun
Mexico 001-8008367847 08:00-20:00 CST Mon-Fri
08:00-15:00 CST Sat
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NOTE:Formoreinformation,visittheASUSsupportsiteat:
http://support.asus.com
Region Country Hotline Numbers Service Hours
Middle East
+ Africa
Egypt 800-2787349 09:00-18:00Sun-Thu
Saudi Arabia 800-1212787 09:00-18:00 Sat-Wed
UAE 00971-42958941 09:00-18:00Sun-Thu
Turkey 0090-2165243000 09:00-18:00 Mon-Fri
SouthAfrica 0861-278772 08:00-17:00 Mon-Fri
Israel
*6557/00972-
39142800 08:00-17:00Sun-Thu
*9770/00972-
35598555 08:30-17:30Sun-Thu
Balkan
Countries
Romania 0040-213301786 09:00-18:30 Mon-Fri
Bosnia
Herzegovina 00387-33773163 09:00-17:00 Mon-Fri
Bulgaria 00359-70014411 09:30-18:30 Mon-Fri
00359-29889170 09:30-18:00 Mon-Fri
Croatia 00385-16401111 09:00-17:00 Mon-Fri
Montenegro 00382-20608251 09:00-17:00 Mon-Fri
Serbia 00381-112070677 09:00-17:00 Mon-Fri
Slovenia 00368-59045400 08:00-16:00Mon-Fri
00368-59045401
Estonia 00372-6671796 09:00-18:00 Mon-Fri
Latvia 00371-67408838 09:00-18:00 Mon-Fri
Lithuania-Kaunas 00370-37329000 09:00-18:00 Mon-Fri
Lithuania-Vilnius 00370-522101160 09:00-18:00 Mon-Fri
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VIP Member Warranty Notice
VIP會員保固登錄通知
Global Site: http://www.asus.comVIPRegistration:http://vip.asus.com
DearestCustomer,
ThankyouforpurchasinganASUSproduct!
Registeronline*immediatelyand:
(1) EnjoytotalwarrantyandprotectionforyourASUSproduct
(2) ReceiveexclusiveVIPMemberprivilegeslike:
• ThelatestASUSproductnews,promotionalactivities,benetsanddiscounts
exclusivetoVIPMembersonly
• Software/rmwareupgradereminders
*Formoreinquiriesanddetailsregardingguaranteeandwarrantymatters,pleasevisit
theocialwebsiteathttp://www.asus.com.
親愛的客戶您好,感謝您購買華碩產品!
現在就上網登錄立即晉升為華碩VIP會員
(1) 享有完整保固權益之保障
(2) 尊爵VIP會員服務:
• 最新的華碩產品訊息、第一手的促銷優惠、VIP會員獨享的專屬折扣
• 軟體/韌體更新即時提醒
• 不同於一般保固均自出場日起為起始日計算,上網註冊成功後,您的保固日期
將以「購買當日」為起始日期(請保留蓋有經銷商店章受或單據或發票影本,於機
台維修時出示,始享有此獨享服務)
* 其他相關的保固說明細節,請上華碩官方網站查詢:http://www.asus.com。
For Australian Warranty Statement Only
*ASUSproductscomewithguaranteesthatconnectbeexcludedundertheAustralian
ConsumerLaw.Youareentitledtoareplacementorrefundforamajorfailureand
compensationforanyotherreasonablyforeseeablelossordamage.Youarealsoentitled
tohavetheproductsrepairedorreplacedifthegoodsfailtobeofacceptablequality
andthefailuredoesnotamounttoamajorfailure.Youcanndmoreinformationabout
theAustralianConsumerLawontheACCCwebsite:www.accc.gov.au(seeunder“For
Consumers”tab).ASUSTekComputerInc.oerstheWarrantyinconjunctionwithany
guaranteesimposedbytheAustralianConsumerLaw.
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VIP Member Copy VIP 會員收執聯
*ToimmediatelyenjoytheVIPMember’senhancedservice,wesuggestthatyouregisterdirectly
viatheinternetathttp://vip.asus.com.
* 為即時享有 VIP會員級服務,建議您直接上網登錄註冊
Product Information 產品資料
Product Model 產品型號: _____________________________
ProductNumber(P/N)產品序號: _______________________
DateofPurchase購買日期: ________dd_______mm______yy
Dealername/shopseal經銷商名稱/店章 Paste product barcode 黏貼產品條碼處
Retailsalesrepresentativename門市業務姓名: _______________
*Toensurethevalidityofthewarranty,pleasellintheshopname,nameofservicingpersonnel,dateof
purchaseandotherinformationaccurately.
* 為保障您的權益,請確實填寫店名、承辦業務人員、購買日期等資料。
Dealer Copy 經銷商收執聯
*Dealerservicepartners,llintheproductinformationasaccuratelyaspossible
* 經銷商業務夥伴,請務必填寫產品資料,並確實保管收執,以維護客戶與保障您的個人權益。
Product Information 產品資料
Product Model 產品型號: _____________________________
ProductNumber(P/N)產品序號: _______________________
DateofPurchase購買日期:________dd_______mm______yy
Dealername/shopseal經銷商名稱/店章 Paste product barcode 黏貼產品條碼處
Retailsalesrepresentativename門市業務姓名: _______________
*Toensurethevalidityofthewarranty,pleasellintheshopname,nameofservicingpersonnel,dateof
purchaseandotherinformationaccurately.
* 為保障您的權益,請確實填寫店名、承辦業務人員、購買日期等資料
*PleasemailbackthisformtoyourlocalASUSsalesrepresentativeforASUSAdvantagemileageprogrampoint
accumulation(dependentonlocalsalespolicies/webavailability).
* 本收執聯與經銷商活動積點辦法實際執行,由各區華碩人員公告之
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