ASUSTeK Computer WLHGWSWL500 Residential WLAN Gatweway User Manual 6
ASUSTeK Computer Inc Residential WLAN Gatweway 6
Manual
® SpaceLink Home Gateway WL-500 User’s Manual Copyright Information No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”). ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT. Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing. Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners’ benefit, without intent to infringe. SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT. Copyright © 2002 ASUSTeK COMPUTER INC. All Rights Reserved. Product Name: Manual Revision: Release Date: SpaceLink Home Gateway (WL-500) 1.00 E1062 Aug 2002 SpaceLink Home Gateway Copyright Information ASUSTeK COMPUTER INC. (Asia-Pacific) Address: General Tel: General Fax: General Email: 150 Li-Te Road, Peitou, Taipei, Taiwan 112 +886-2-2894-3447 +886-2-2894-3449 info@asus.com.tw Technical Support MB/Others (Tel): +886-2-2890-7121 (English) Notebook (Tel): +886-2-2890-7122 (English) Desktop/Server (Tel): +886-2-2890-7123 (English) Support Fax: +886-2-2890-7698 Support Email: tsd@asus.com.tw Web Site: www.asus.com.tw Newsgroup: cscnews.asus.com.tw ASUS COMPUTER INTERNATIONAL (America) Address: General Fax: General Email: 6737 Mowry Avenue, Mowry Business Center, Building 2, Newark, CA 94560, USA +1-510-608-4555 tmd1@asus.com Technical Support Support Fax: +1-510-608-4555 Web Site: www.asus.com Support Email: tsd@asus.com ASUS COMPUTER GmbH (Europe) Address: General Fax: General Email: Harkortstr. 25, 40880 Ratingen, BRD, Germany +49-2102-442066 sales@asuscom.de (for marketing requests only) Technical Support Support Hotline: MB/Others: +49-2102-9599-0 Notebook (Tel): +49-2102-9599-10 Support Fax: +49-2102-9599-11 Support (Email): www.asuscom.de/de/support (for online support) Web Site: www.asuscom.de SpaceLink Home Gateway Safety Statements Federal Communications Commission Statement This device complies with FCC Rules Part 15. Operation is subject to the following two conditions: • • This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the Federal Communications Commission (FCC) rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • • • • Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. WARNING! The use of a shielded-type power cord is required in order to meet FCC emission limits and to prevent interference to the nearby radio and television reception. It is essential that only the supplied power cord be used. Use only shielded cables to connect I/O devices to this equipment. You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment. Reprinted from the Code of Federal Regulations #47, part 15.193, 1993. Washington DC: Office of the Federal Register, National Archives and Records Administration, U.S. Government Printing Office. Canadian Department of Communications This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. SpaceLink Home Gateway Safety Information In order to maintain compliance with the FCC RF exposure guidelines, this equipment should be installed and operated with minimum distance 20 cm between the radiator and your body. Use only with supplied antenna. Unauthorized antenna, modification, or attachments could damage the transmitter and may violate FCC regulations. Any changes of modifications not expressly approved by the grantee of this device could void the users authority to operate the equipment. FCC Radio Frequency Exposure Caution Statement Installation and use of this Wireless LAN device must be in strict accordance with the instructions included in the user documentation provided with the product. Any changes or modifications (including the antennas) made to this device that are not expressly approved by the manufacturer may void the user’s authority to operate the equipment. The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of this device, or the substitution or attachment of connecting cables and equipment other than manufacturer specified. It is the responsibility of the user to correct any interference caused by such unauthorized modification, substitution or attachment. Manufacturer and its authorized resellers or distributors will assume no liability for any damage or violation of government regulations arising from failing to comply with these guidelines. SpaceLink Home Gateway Table of Contents 1. Introduction .......................................................................................... 8 The SpaceLink™ Family ....................................................................... 8 System Requirements ........................................................................... 8 The Product Package ....................................................................... 9 FEATURES .......................................................................................... 10 The IEEE 802.11b Specification .......................................................... 11 Direct-Sequence Spread Spectrum ..................................................... 12 Wireless Operation .............................................................................. 13 Roaming Between SpaceLink™ Gateways or APs ......................... 14 Roaming Guidelines (SpaceLink™ Gateways or APs) ................... 15 SpaceLink™ Home Gateway Topology ............................................... 16 SpaceLink Home Gateway LED Indicators ......................................... 19 2. Installation .......................................................................................... 20 Installation Procedure .......................................................................... 20 Wall Mounting Option .......................................................................... 22 Vertical Standing Option ...................................................................... 23 Connecting to the SpaceLink Home Gateway ..................................... 24 Configuring the SpaceLink Home Gateway ......................................... 25 Installing the Homegateway Utilities ............................................... 26 3. SpaceLink Home Gateway Utilities .................................................. 27 Connecting to the SpaceLink Web Manager ....................................... 27 Home Gateway Discovery ................................................................... 27 User Name and Password .............................................................. 29 Home Page ..................................................................................... 29 Login Password ................................................................................... 30 Basic Setup ......................................................................................... 30 Status .................................................................................................. 31 Status Details .................................................................................. 32 Basic Setup - Wireless ........................................................................ 33 Supported Clients ........................................................................... 35 Basic Setup - LAN Configuration ......................................................... 37 Basic Setup - WAN Configuration ....................................................... 38 Network Backbone .......................................................................... 38 Agent to an ISP ............................................................................... 39 Agent to Another Network ............................................................... 42 Automatic IP .................................................................................... 42 Static IP ........................................................................................... 43 Firewall ................................................................................................ 44 SpaceLink Home Gateway Table of Contents Wireless Access Control ...................................................................... 45 Advanced WAN Configuration ............................................................. 46 Virtual Server ....................................................................................... 48 Special Application .............................................................................. 50 Firewall Bypass Zone .......................................................................... 51 PPTP Server ........................................................................................ 52 Firmware Upgrade ............................................................................... 53 Restoring Factory Default Settings ................................................. 54 Firmware Restoration .......................................................................... 55 Using a Hub .................................................................................... 55 Printer Setup Wizard ........................................................................... 56 Add Printer Wizard .......................................................................... 56 Printer Setup Wizard ....................................................................... 58 Verifying Your Printer ...................................................................... 59 VPN Client ........................................................................................... 60 Starting VPN Client ......................................................................... 60 Main Window ....................................................................................... 60 Connection Properties ......................................................................... 62 Connection Name ........................................................................... 62 Dialing Options ................................................................................ 62 Advanced Properties ....................................................................... 63 Dialing a Connection ....................................................................... 63 4. Wireless Performance ....................................................................... 64 Site Topography ................................................................................... 64 Site Surveys ........................................................................................ 64 Range .................................................................................................. 65 5. Troubleshooting ................................................................................. 66 Common Problems and Solutions ....................................................... 66 Reset to Defaults ................................................................................. 67 6. Appendix ............................................................................................. 70 Operating frequency range .................................................................. 70 Number of operating channels ............................................................ 70 DSSS PHY frequency channel plan .................................................... 70 SpaceLink Home Gateway Specifications ........................................... 71 Glossary .............................................................................................. 72 SpaceLink Home Gateway Chapter 1 - Introduction 1. Introduction 1. Introduction Thank you for choosing the SpaceLink Home Gateway, a member of ASUS’ SpaceLink wireless infrastructure family. The SpaceLink Home Gateway complies with the IEEE 802.11b wireless standard to provide wireless mobile clients with network connectivity at data rates of up to 11 Mbps. The stand-alone the SpaceLink Home Gateway connects to a small Ethernet network to provide wireless access for wireless mobile clients. The SpaceLink™ Family The SpaceLink Home Gateway is a member of a product family that provides a complete wireless networking solution. • • • • The SpaceLink Home Gateway (WL-500) creates a wireless network using the IEEE 802.11b wireless standard and adds a router, hub, and printer server. The SpaceLink Access Point (WL-300) creates a wireless network using the IEEE 802.11b wireless standard. The SpaceLink PC Card (WL-100) is a wireless LAN adapter that fits into a PCMCIA Type II slot in a Notebook PC. The SpaceLink CF Card (WL-110) is a wireless LAN adapter that fits into a Compact Flash Type II slot in a Portable Digital Assistant (PDA). System Requirements To begin using the SpaceLink Home Gateway , you must have the following minimum requirements: • ADSL/Cable Modem and Broadband Internet Account • An Ethernet (10Base-T or 10/100Base-TX) adapter for wired client • At least one 802.11b wireless adapter for a wireless mobile client • TCP/IP and Internet browser installed • Printer, which supports standard parallel protocol (SPP) (optional) Note: The SpaceLink Home Gateway only supports 10Base-T on the WAN port and both 10Base-T and 100Base-TX on the LAN port. SpaceLink Home Gateway Chapter 1 - Introduction 1. Introduction The Product Package Each the SpaceLink Home Gateway comes with: • • • • • One SpaceLink Home Gateway (WL-500) One power adapter (5 Volts DC, 2 Amp) One RJ-45 Ethernet cable (straight-through) One SpaceLink Home Gateway (WL-500) Quick Start Guide One support CD (Utilities and User’s Manual PDF) SpaceLink Home Gateway Chapter 1 - Introduction 1. Introduction FEATURES The SpaceLink Home Gateway features include: • • • • • • • • • • 10 Multiple local network ports. Four 10/100Base-T Ethernet ports, offering either a connection to a hub or switch on the local wired network or a direct connection to multiple Ethernet-enabled computer. Wireless antenna. The integrated Wireless Access Point allows the SpaceLink Home Gateway to link a broadband Internet connection to your local network of 802.11b (DSSS) wireless mobile clients. Broadband port. The Broadband port connects the SpaceLink Home Gateway to your cable/DSL modem. Shared Internet access. All computers on the local network can access the Internet through the SpaceLink Home Gateway, using only a single external IP address. DHCP server support. DHCP (Dynamic Host Configuration Protocol) support allows the SpaceLink Home Gateway to automatically provide IP addresses to computers on your local network. PPPoE support. Connect to your DSL provider using PPPoE (PPP over Ethernet), if your ISP uses this method. Easy setup and management. Use your web browser from any computer on the local network to configure the SpaceLink Home Gateway. Advanced features. The SpaceLink Home Gateway supports many advanced configuration features including the following: User-defined virtual servers; special Internet applications; exposed computer; password protection and access control. Firewall protection. The SpaceLink Home Gateway’s use of NAT (Network Address Translation) provides firewall protection for your local network. NAT masks the local network’s IP Addresses from the Internet. Additional protection can be achieved using the advanced features of the SpaceLink Home Gateway. WEP support. Supports 64 bit and 128 bit WEP encryption on the wireless network. SpaceLink Home Gateway Chapter 1 - Introduction 1. Introduction The IEEE 802.11b Specification In 1997, the Institute of Electrical and Electronics Engineers (IEEE) adopted the 802.11 standard for wireless devices operating in the 2.4 GHz frequency band. This standard includes provisions for three radio technologies: direct sequence spread spectrum, frequency hopping spread spectrum, and infrared. Devices that comply with the 802.11 standard operate at a data rate of either 1 or 2 Mbps. In 1999, the IEEE created the 802.11b standard. 802.11b is essentially identical to the 802.11 standard except 802.11b provides for data rates of up to 11 Mbps for direct sequence spread spectrum devices. Under 802.11b, direct sequence devices can operate at 11 Mbps, 5.5 Mbps, 2 Mbps, or 1 Mbps. This provides interoperability with existing 802.11 direct sequence devices that operate only at 2 Mbps. Direct sequence spread spectrum devices spread a radio signal over a range of frequencies. The IEEE 802.11b specification allocates the 2.4 GHz frequency band into 14 overlapping operating Channels. Each Channel corresponds to a different set of frequencies. See the Appendix to determine the center frequency used by each Channel. If operating multiple 802.11b Home Gateways in the same vicinity, the distance between the center frequencies must be at least 25 MHz to avoid interference. Note that the Channels available to an 802.11b Home Gateway will vary from country to country. In the United States, the 802.11b standard allocates 11 operating Channels for direct sequence devices. Channels 1, 6, and 11 are independent and do not overlap with each other. To avoid interference between 802.11b Home Gateways, It is recommended that you configure the Home Gateways using only Channels 1, 6, and 11. SpaceLink Home Gateway 11 Chapter 1 - Introduction 1. Introduction Direct-Sequence Spread Spectrum Spread spectrum (broadband) uses a narrowband signal to spread the transmission over a segment of the radio frequency band or spectrum. Directsequence is a spread spectrum technique where the transmitted signal is spread over a particular frequency range. The Space Link Home Gateway uses Direct-Sequence Spread Spectrum (DSSS) for radio communication. Direct-sequence systems communicate by continuously transmitting a redundant pattern of bits called a chipping sequence. Each bit of transmitted data is mapped into chips by the Home Gateway and rearranged into a pseudorandom spreading code to form the chipping sequence. The chipping sequence is combined with a transmitted data stream to produce the Home Gateway output signal. Wireless mobile clients receiving a direct-sequence transmission use the spreading code to map the chips within the chipping sequence back into bits to recreate the original data transmitted by the Home Gateway. Intercepting and decoding a direct-sequence transmission requires a predefined algorithm to associate the spreading code used by the transmitting Home Gateway to the receiving wireless mobile client. This algorithm is established by IEEE 802.11b specifications. The bit redundancy within the chipping sequence enables the receiving wireless mobile client to recreate the original data pattern, even if bits in the chipping sequence are corrupted by interference. The ratio of chips per bit is called the spreading ratio. A high spreading ratio increases the resistance of the signal to interference. A low spreading ratio increases the bandwidth available to the user. The Home Gateway uses a constant chip rate of 11Mchips/s for all data rates, but uses different modulation schemes to encode more bits per chip at the higher data rates. The Home Gateway is capable of an 11 Mbps data transmission rate, but the coverage area is less than a 1 or 2 Mbps Home Gateway since coverage area decreases as bandwidth increases. 12 SpaceLink Home Gateway Chapter 1 - Introduction 1. Introduction Wireless Operation The SpaceLink Home Gateway will operate as a MAC layer learning bridge and forward packets between wireless mobile clients and the Ethernet network. A wireless LAN that uses the SpaceLink Home Gateway generally consists of one or more 802.11b Access Points and one or more wireless mobile clients that have an 802.11b adapter installed. The SpaceLink Home Gateway maintains a table of MAC addresses, which it has learned are located either on the Ethernet network or on the radio network by monitoring the source address of packets it receives. For example, if the SpaceLink Home Gateway receives a packet over its radio, it creates an entry in its table for the node that sent the packet and labels the entry as a member of the radio network. The SpaceLink Home Gateway removes an entry from the table after five minutes of inactivity. When the SpaceLink Home Gateway receives a packet from the Ethernet network, it compares the packet’s destination address with the node addresses listed in its table. If the packet’s destination address is not in the table, the SpaceLink Home Gateway will forward the packet to the wireless mobile clients. If the packet’s destination address is listed in the table as a member of the radio network, the SpaceLink Home Gateway will forward the packet to the wireless mobile clients. If the packet’s destination address is listed in the table as a member of the Ethernet network, the SpaceLink Home Gateway will not forward the packet to the wireless mobile clients. The SpaceLink Home Gateway applies the same principles to determine if a packet received over its radio should be forwarded to the Ethernet network. The SpaceLink Home Gateway forwards all broadcast packets to wireless mobile clients. Given this, the SpaceLink Home Gateway can only support 250 nodes. The speed available to wireless mobile clients depends on the amount of information that each client exchanges with the network because the 11 Mbps wireless bandwidth is shared will all wireless nodes. SpaceLink Home Gateway 13 Chapter 1 - Introduction 1. Introduction Roaming Between SpaceLink™ Gateways or APs If there are multiple SpaceLink Home Gateways or Access Points on the network, then a wireless mobile client may seamlessly roam from one the SpaceLink Home Gateway or Access Point to another. Each SpaceLink Home Gateway or Access Point creates its own wireless cell or coverage area. This is also known as a Basic Service Set (BSS). Any wireless mobile client can communicate with a particular SpaceLink Home Gateway or Access Point if it is within the SpaceLink Home Gateway’s or Access Point’s coverage area. If the cells of multiple SpaceLink Home Gateways or Access Points overlap, then the wireless mobile client may switch from one SpaceLink Home Gateway or Access Point to another as it travels throughout the facility. During the hand-off from one SpaceLink Home Gateway or Access Point to another, the wireless mobile client maintains an uninterrupted connection to the network. This is known as “roaming.” Multiple SpaceLink Home Gateways connected to a common Ethernet network form an Extended Service Set (ESS). All members of an Extended Service Set are configured with an ID, known as the SSID or ESSID. Wireless mobile clients must be configured with the same SSID as the SpaceLink Home Gateways or Access Points on the network; a client can only roam between the SpaceLink Home Gateways or Access Points that share the same SSID. 14 SpaceLink Home Gateway Chapter 1 - Introduction • • • • • • • 1. Introduction Roaming Guidelines (SpaceLink™ Gateways or APs) A 802.11b PC Card can only roam between 802.11b SpaceLink Home Gateways or Access Points. All the SpaceLink Home Gateways or Access Points must have the same SSID. All computers with SpaceLink PC card or CF card adapters must have the same SSID as the Home Gateways or Access Points that they will roam between. If WEP encryption is enabled, then all the SpaceLink Home Gateways or Access Points and client adapters must use the same encryption level and WEP Key(s) to communicate. The SpaceLink Home Gateways’ or Access Points’ cells must overlap to ensure that there are no gaps in coverage and to ensure that the roaming client will always have a connection available. The SpaceLink Home Gateways or Access Points that use the same Channel should be installed as far away from each other as possible to reduce potential interference. It is strongly recommended that you perform a site survey using the utility provided with the SpaceLink PC card or CF card to determine the best location for each the SpaceLink Home Gateway or Access Points in the facility. SpaceLink Home Gateway 15 Chapter 1 - Introduction 1. Introduction SpaceLink™ Home Gateway Topology There are three major ways to deploy the home gateway in your local network (I) Network backbone, (II) Agent to ISP and (III) Agent to another network. Network Backbone Wireless SpaceLink Home Gateway LAN Wireless Client Wireless Client Wired Client In this topology, the home gateway connects your wired and wireless devices together to form a local area network (LAN), as shown. To connect a computer (or other device) to the SpaceLink Home Gateway, you need a network cable (UTP-Cat5) with one end connected to one of the LAN ports on the back of the SpaceLink Home Gateway and the other in the 10/100 LAN port on that device. For wireless connections, wireless mobile clients must comply with the IEEE 802.11b standard. 16 SpaceLink Home Gateway Chapter 1 - Introduction 1. Introduction Agent to ISP Internet Internet Service Provider ADSL or Cable Modem Wireless SpaceLink Home Gateway WAN LAN Wireless Client Wireless Client Wired Client In this topology, the home gateway is not only a backbone of your LAN but also an agent to your Internet Service Provider (ISP). You may use an ADSL or Cable modem to communicate with your ISP. Connect the LAN port on the modem with the WAN port at the back of the SpaceLink Home Gateway using a network cable as shown above. Note: You also need to make sure that other connections on the ADSL or Cable modem are correct. SpaceLink Home Gateway 17 Chapter 1 - Introduction 1. Introduction Agent to Another Network Network Backbone Wireless WAN LAN SpaceLink Home Gateway Wireless Client Wireless Client Wired Client In this topology, the home gateway is an agent between your LAN and another network. Use a network cable with one end connected to the WAN port on the home gateway and the other to the other network as shown above. 18 SpaceLink Home Gateway Chapter 1 - Introduction 1. Introduction SpaceLink Home Gateway LED Indicators LPT LAN WAN AIR PWR The LEDs on the front of the SpaceLink Home Gateway display the status of the SpaceLink Home Gateway. PWR (Power) Off (1) No power, (2) During boot sequence On (1) Power ON and system ready Flashing (1) During boot sequence, (2) Self-test error AIR (Wireless) Off (1) No power, (2) No wireless connection On (1) At least one wireless client is associated Flashing (1) Wireless traffic through this port is detected, (2) Self-test error WAN (Wide Area Network) Off (1) No power, (2) No wired connection On (1) Link to another network device but no traffic Flashing (1) Wired traffic through this port is detected, (2) Self-test error LAN (Local Area Network) Off (1) No power, (2) No wired connection On (1) Link to another network device but no traffic Flashing (1) Wired traffic through this port is detected, (2) Self-test error LPT (Printer) Off (1) No power, (2) No printer is connected On (1) The connected printer is switched on Flashing (1) Send data to a printer Note: The SpaceLink Home Gateway only supports 10Base-T on the WAN port and both 10Base-T and 100Base-TX on the LAN port. SpaceLink Home Gateway 19 Chapter 2 - Installation 2. Installation This chapter describes the installation procedure for the SpaceLink Home Gateway and includes a description of the LEDs found on the unit. Installation Procedure Follow these steps to install the SpaceLink Home Gateway. 2. Installation 1. Location: Determine the best location for the SpaceLink Home Gateway. Keep in mind the following considerations: • The length of the Ethernet cable that connects the Home Gateway to the network must not exceed 100 meters. • For standard placement, try to place the Home Gateway on a flat, sturdy surface as far from the ground as possible, such as on top of a desk or bookcase, keeping clear of metal obstructions and away from direct sunlight. • Try to centrally locate the Home Gateway so that it will provide coverage to all of the wireless mobile devices in the area. Orientating the antenna vertically should provide the best reception. • Use only the power supply that came with this unit. Other power supplies may fit but the voltage and power may not be compatible. It is the responsibility of the installer and users of the SpaceLink Home Gateway to guarantee that the antenna is operated at least 20 centimeters from any person. This is necessary to insure that the product is operated in accordance with the RF Guidelines for Human Exposure which have been adopted by the Federal Communications Commission. 2. Mounting: Place the Home Gateway in the desired location. Wall mounting is also possible for the Home Gateway. Refer to the section entitled “Wall Mounting Option” for details. 3. WAN Connection: Attach one end of the provided RJ-45 Ethernet cable to the SpaceLink Home Gateway’s WAN port and attach the other end to the RJ-45 Ethernet cable to your ADSL or Cable modem. The SpaceLink Home Gateway WAN port does not support 100BaseTX; it only supports 10Base-T. The WAN port may be connected to devices that supports both 10/100, but not pure 100Base-TX. 20 SpaceLink Home Gateway Chapter 2 - Installation 2. Installation 4. LAN Connection: Attach one end of an RJ-45 Ethernet cable to the SpaceLink Home Gateway’s LAN port (any one of the four) and attach the other end to the RJ-45 Ethernet cable to your desktop computer. 5. Power Connection: The SpaceLink Home Gateway requires power from an external power supply. The SpaceLink Home Gateway ships with a UL listed, Class 2 power supply (5V, 2A). Attach one end of the DC power adapter to the back of the SpaceLink Home Gateway and the other end to a power outlet. The Power LED on the front of the Home Gateway will light up when the unit is powered ON. In addition, the green LAN or WAN LEDs will turn ON to indicate that the Home Gateway has a physical Ethernet network connection. Note: Use the Home Gateway only with the power adapter supplied in the product package. Using another power supply may damage the Home Gateway. 6. Printer Connection: If you plan to use the home gateway as a printing server for your local network, connect a printer to the printer port of the home gateway via a printer cable. SpaceLink Home Gateway 21 Chapter 2 - Installation Wall Mounting Option Out of the box, the SpaceLink Home Gateway is designed to sit on a raised flat surface like a file cabinet or book shelf. The unit may also be converted for mounting to a wall or ceiling. Follow these steps to mount the Home Gateway to a wall: 2. Installation 1. 2. 3. 4. Look on the underside for the four mounting hooks. Mark two upper holes in a flat surface using the provided hole template. Tighten two screws until only 1/4” is showing. Latch the upper two hooks of the Home Gateway onto the screws. Note: Readjust the screws if you cannot latch the Home Gateway onto the screws or if it is too loose. 22 SpaceLink Home Gateway Chapter 2 - Installation Vertical Standing Option 2. Installation The ASUS Home Gateway can also stand on its side to save space. Two hinges can be opened on the right side to support vertical standing. Orientate the antenna so that it points upwards. Support Hinge SpaceLink Home Gateway 23 Chapter 2 - Installation Connecting to the SpaceLink Home Gateway 2. Installation Wired Connection One RJ-45 cable is supplied with the SpaceLink Home Gateway. Auto crossover function is designed into the SpaceLink Home Gateway so you can use either a straight-through or a crossover Ethernet cable. Plug one end of the cable into the WAN port on the rear of the SpaceLink Home Gateway and the other end into the Ethernet port of your ADSL or Cable modem. Note: The WAN port only supports 10Base-TX. Wireless-Connection Refer to your wireless adapter user’s manual on associating with the SpaceLink Home Gateway . The default SSID of the SpaceLink Home Gateway is “default” (lower case), encryption is disabled and open system authentication is used. Printer Connection The SpaceLink Home Gateway can be utilized as a printer server to allow many wired or wireless computers to share a standard printer. A DB25 parallel cable should be supplied with your printer. Plug the male connector of this parallel cable into the printer port on the rear of the SpaceLink Home Gateway and the centronics end into your printer. Printer Port 24 SpaceLink Home Gateway Chapter 2 - Installation Configuring the SpaceLink Home Gateway The home gateway can be configured to meet various usage scenarios. Some of the factory default settings may suit your usage; however, others may need changing. Prior to using the home gateway, you must check the basic settings to guarantee it will work in your environment. 2. Installation Configuring the SpaceLink Home Gateway is done through a web browser. You need a Notebook PC or desktop PC connected to the SpaceLink Home Gateway and running a web browser as a configuration terminal. The connection can be wired or wireless. For the wireless connection, you need an IEEE 802.11b compatible device, e.g. ASUS SpaceLink PC Card, installed in your Notebook PC. You should also disable WEP and set the SSID to “default” for your wireless LAN device. If you want to configure the SpaceLink Home Gateway or want to access the Internet through the SpaceLink Home Gateway, TCP/IP settings must be correct. Normally, the TCP/IP setting should be on the IP subnet of the SpaceLink Home Gateway. The SpaceLink Home Gateway incorporates a DHCP server so the easiest method is to set your PC to get its IP address automatically and reboot your computer. So the correct IP address, gateway, DNS (Domain Name System Server) can be obtained from the SpaceLink Home Gateway. Note: Before rebooting your PC, the SpaceLink Home Gateway should be switched ON and in ready state. Advanced IP Settings If you want to set your IP address manually, the following default settings of the SpaceLink Home Gateway should be known: • IP address 192.168.123.1 • Subnet Mask 255.255.255.0. If you set your computer’s IP manually, it needs to be on the same segment. For example: • • • • IP address 192.168.123.xxx (xxx can be any number between 2 and 254 that is not used by another device) Subnet Mask 255.255.255.0 (same as the SpaceLink Home Gateway ) Gateway 192.168.123.1 (this is the SpaceLink Home Gateway IP address) DNS 192.168.123.1 (SpaceLink Home Gateway IP address or your own). SpaceLink Home Gateway 25 Chapter 2 - Installation Installing the Homegateway Utilities Follow these steps to install the SpaceLink Home Gateway Manager in Microsoft Windows: 2. Installation (1) Insert the support CD and the autorun (2) Click Next after reading the welcome will show. Double-click setup.exe if screen. your autorun has been disabled. (3) Click Yes after reading the license (4) Click Next to accept the default agreement. destination folder or enter another name. (5) Click Next to accept the default (6) Click Finish when setup is complete. program folder or enter another name. 26 SpaceLink Home Gateway Chapter 3 - Home Gateway Utilities 3. SpaceLink Home Gateway Utilities 3. Utilities After installation, you can launch the utilities through the Start menu. Connecting to the SpaceLink Web Manager Wired Ethernet Connection Besides using a network hub, you can also connect a LAN cable from your computer’s network card to the Home Gateway using either a straight or crossover cable because the SpaceLink Home Gateway LAN and WAN RJ-45 ports have auto-crossover capability. Wireless Connection If you are using a Notebook PC with a wireless adapter, you can connect to the SpaceLink Homegateway Web Manager without a wired Ethernet connection. Home Gateway Discovery Run the ASUS Homegateway Discovery from the Start menu and click Config on the device. Manually Entering the Address You can also open your PC’s web browser and enter the IP address of the ASUS SpaceLink Home Gateway depending on the port you are using. SpaceLink Home Gateway 27 Chapter 3 - Home Gateway Utilities If your computer is connected to the WAN port use http://(WAN Port IP Address):8080 If your computer is connected to the LAN port use: http://192.168.123.1 3. Utilities Web access through the WAN port (over the Internet) is disabled by default so that the above private IP can be used for configuration access. If Internet access through the WAN port is enabled by the user, port 8080 must be used for configuration access. In this case, you would enter the following: http://(WAN Port IP Address):8080 in your web browser. If your computer’s IP is not on the same subnet as the SpaceLink Home Gateway, you will be asked to change it. The IP address can be any number from 2 to 254 that is not used by another device. Using a proxy server for your LAN requires that you set an exception for the SpaceLink Home Gateway or else connection will fail. 28 SpaceLink Home Gateway Chapter 3 - Home Gateway Utilities If you cannot find any the SpaceLink Home Gateways due to a problem in the IP settings, push and hold the “Restore” button over five seconds to restore factory default settings. User Name and Password 3. Utilities Once connected, a window will ask for the User name and Password in order to log in. The factory default values are “admin” and “admin”. Home Page After logging in, you will see the ASUS HomeGateway home page. SpaceLink Home Gateway 29 Chapter 3 - Home Gateway Utilities Login Password You can find “Login Password” on the Main Menu. This page will allow you to change the default password “admin” (lower case) to any password of you choice. You can enter any usable characters between 1-16 characters long (cannot be left blank). Click Modify button to save your new password. If you forget the SpaceLink Home Gateway’s password, you can reset the SpaceLink Home Gateway to its factory settings (see troubleshooting). Note: The password is case sensitive. 3. Utilities Basic Setup Select Basic Setup from the menu on the left. Click Next to enter the wireless configuration page. 30 SpaceLink Home Gateway Chapter 3 - Home Gateway Utilities Status 3. Utilities The Status page available from the Main Menu gives you all the necessary information for monitoring the SpaceLink Home Gateway’s condition. See next page for information on this page. SpaceLink Home Gateway 31 Chapter 3 - Home Gateway Utilities Status Details Details of the Status page items are described in the configuration pages following this page. Wireless Number of Associated Stations - Tells you how many wireless mobile clients are connected to the SpaceLink Home Gateway. LAN DHCP Server - This shows either Enabled or Disabled. LAN Port Link State - Linked or Not Linked (indicates whether the cable is plugged in or not). 3. Utilities WAN WAN Port Link State - Linked or Not Linked (indicates whether the cable is plugged in or not). WAN Port Connection State: Disconnected, Connecting, OK (OK indicates that the IP address is working). Printer Server Connected Printer Status: There are five possible statuses: Off-Line (no printer), On-Line (ready), Error (problem), Out of Paper, Busy (someone is printing). User in Service: Shows the IP address of the user when the status is busy. 32 SpaceLink Home Gateway Chapter 3 - Home Gateway Utilities Basic Setup - Wireless 3. Utilities This page allows you to configure the wireless settings. See next page for descriptions on each setting. IMPORTANT: New settings will only take effect after clicking the “Finish” button and waiting for the SpaceLink Home Gateway to restart. SpaceLink Home Gateway 33 Chapter 3 - Home Gateway Utilities SSID & Channel The SSID is an identification string of up to 32 ASCII characters that differentiate one SpaceLink Home Gateway or Access Point from another. The SSID is also referred to as the “ESSID” or “Extended Service Set ID.” You can use the default SSID and radio channel unless more than one SpaceLink Home Gateway or Access Point is deployed in the same area. In that case, you should use a different SSID and radio channel for each SpaceLink Home Gateway or Access Point. All the SpaceLink Home Gateways and SpaceLink 802.11b client adapters must have the same SSID to allow a wireless mobile client to roam between the SpaceLink Home Gateways. By default, the SSID is set to “default”. 3. Utilities Channel IEEE 802.11b devices are direct sequence spread spectrum devices that spread a radio signal over a range of frequencies. The range of frequencies used by a direct sequence device is called a Channel. The IEEE 802.11b specification supports up to 14 overlapping Channels for radio communication. But only 11 Channels are supported in the United States and therefore on the SpaceLink Home Gateway. To minimize interference, configure each the SpaceLink Home Gateway to use Nonoverlapping channels. Non-overlapping channels have 25Mhz separation beginning at the first allowed channel for the country (for the US and most of Europe, channels 1, 6 & 11 are used). Make sure that the SpaceLink Home Gateways sharing the same Channel (or Channels close in number) are as far away from each other as possible, based on the results of your site survey of the facility. You can find the site survey utility in the SpaceLink PC card or CF card setup CD. Basic Data Rate Select “1, 2, 5.5 & 11Mbps” to maximize performance. Use “1 & 2 Mbps” only when backward compatibility is needed for some older wireless LAN cards with a maximum bit rate of 2Mbps. The IEEE 802.11b specification supports four data rates: 11 Mbps, 5.5 Mbps, 2 Mbps, and 1 Mbps. As a wireless mobile client travels further and further away from the SpaceLink Home Gateway, the data rate automatically decreases in order to maintain a usable radio connection. Therefore, a client that is close to an the SpaceLink Home Gateway may operate at 11 Mbps, but a client that is far away from the SpaceLink Home Gateway may operate at 2 Mbps. 34 SpaceLink Home Gateway Chapter 3 - Home Gateway Utilities Supported Clients 802.11b products can operate at 11 Mbps, 5.5 Mbps, 2 Mbps or 1 Mbps. This allows 802.11b devices to communicate with any existing 802.11 direct sequence devices that operate only at 1 or 2 Mbps. By default, the SpaceLink Home Gateway will support both 802.11b and 2 Mbps 802.11 direct sequence clients. WEP The IEEE 802.11b standard specifies an optional encryption feature, known as Wired Equivalent Privacy or WEP, that is designed to provide a wireless LAN with a security level equal to what is found on a wired Ethernet network. 3. Utilities WEP encrypts the data portion of each packet exchanged on the 802.11b network using either a 64-bit or 128-bit encryption algorithm. In addition, WEP is also used in conjunction with the optional Shared Key Authentication algorithm to prevent unauthorized devices from associating with an 802.11b network. Enabling WEP can protect your data from eavesdroppers. If you do not need this feature, select “no” to skip the following setting. The SpaceLink Home Gateway supports both 64-bit and 128-bit encryption using the Wired Equivalent Privacy (WEP) algorithm. Select the type of encryption you want to use (64 or 128 bit) and configure one to four WEP Keys. The “128bit” method is more secure than the “64-bit”. 64/128bits versus 40/104bits You may be confused about configuring WEP encryption, especially when using multiple wireless LAN products from different vendors. There are two levels of WEP Encryption: 64 bits and 128 bits. Firstly, 64 bit WEP and 40 bit WEP are the same encryption method and can interoperate in the wireless network. This lower level of WEP encryption uses a 40 bit (10 Hex character) as a “secret key” (set by user), and a 24 bit “Initialization Vector” (not under user control). This together makes 64 bits (40 + 24). Some vendors refer to this level of WEP as 40 bits and others refer to this as 64 bits. ASUS SpaceLink products use the term 64 bits when referring to this lower level of encryption. Secondly, 104 bit WEP and 128 bit WEP are the same encryption method and can interoperate in the wireless network. This higher level of WEP encryption uses a 104 bit (26 Hex character) as a “secret key” (set by user), and a 24 bit “Initialization Vector” (not under user control). This together SpaceLink Home Gateway 35 Chapter 3 - Home Gateway Utilities makes 128 bits (104 + 24). Some vendors refer to this level of WEP as 104 bits and others refer to this as 128 bits. ASUS SpaceLink products use the term 128 bits when referring to this higher level of encryption. Magic Word & Generate Automatically generate four WEP keys. A WEP key is either 10 or 26 hexadecimal digits (0~9, a~f, and A~F) based on whether you select 64 bit or 128 bit in the WEP pull-down menu. Type a combination of up to 64 letters, numbers, or symbols in the Magic Word column, then the SpaceLink Home Gateway Manager uses an algorithm to generate four WEP keys for encryption. If you want to type in the keys manually, leave this field blank. The SpaceLink family of products all use the same algorithm to generate the keys so that they can all use the same WEP key. 3. Utilities Note: This function eases users from having to remember their passwords and is compatible to ASUS SpaceLink family of products. But this is not as secure as manual assignment. WEP Key At most four keys can be set. A WEP key is either 10 or 26 hexadecimal digits (0~9, a~f, and A~F) based on whether you select 64 bit or 128 bit in the WEP pull-down menu. The home gateway and ALL of its wireless clients MUST have at least the same default key. Default Key The Default Key field lets you specify which of the four encryption keys you use to transmit data on your wireless LAN. As long as the SpaceLink Home Gateway or wireless mobile client with which you are communicating has the same key in the same position, you can use any of the keys as the default key. If the home gateway and ALL of its wireless clients use the same four WEP keys, select “key rotation” to maximize security. Otherwise, choose one key in common as the default key. Authentication Method It is suggested to select “Shared Key Only”. If “Open System Only” or “Shared Key and Open System” is used, the home gateway may accept connection requests from unauthorized wireless clients. Click the “Finish” button to save your new settings and restart the SpaceLink Home Gateway or click “Save” and restart later. 36 SpaceLink Home Gateway Chapter 3 - Home Gateway Utilities Basic Setup - LAN Configuration 3. Utilities This page does not require any settings for general use. Click the “Finish” button to save your new settings and restart the SpaceLink Home Gateway or click “Save” and restart later. SpaceLink Home Gateway 37 Chapter 3 - Home Gateway Utilities Basic Setup - WAN Configuration The settings that you need to perform will vary depending on the role that your SpaceLink Home Gateway will play. Network Backbone No software setting is necessary in the SpaceLink Home Gateway. Wireless SpaceLink Home Gateway 3. Utilities LAN Wireless Client Wireless Client Wired Client 38 SpaceLink Home Gateway Chapter 3 - Home Gateway Utilities Agent to an ISP Internet Internet Service Provider 3. Utilities ADSL or Cable Modem Wireless SpaceLink Home Gateway WAN LAN Wireless Client Wireless Client Wired Client SpaceLink Home Gateway 39 Chapter 3 - Home Gateway Utilities Agent to an ISP (Cont.) 3. Utilities Static IP Address IP Address - Normally, this is Dynamic (because fixed IP accounts cost more) and should be set to Automatic IP. Do not use “Static IP” if your ISP’s documentation does not mention an IP Address. If your ISP provided an IP Address with instructions to use it, select Static IP from “IP Addressing Method” and enter the address into the provided field. PPPoE Account User Name - The name of your Internet account provided by your ISP. Some ISPs work with the entire account name along with the hosting domain (such as yourname@yourdomain.com) and others require that you enter only the account name (yourname). See the example above. 40 SpaceLink Home Gateway Chapter 3 - Home Gateway Utilities Agent to an ISP (Cont.) Password - Enter the password for your Internet account. Retype your password - Re-enter the password for confirmation. DNS Settings DNS Server - Normally this is automatic and you would answer “NO” to the question about manually assigning DNS. If you are given instructions from your ISP to enter DNS addresses, select “YES” to manually assigning DNS and enter the IP addresses here. You can set the DNS server anytime using any connection type (Static IP, PPPoE, or Automatic IP). SpaceLink Home Gateway 3. Utilities Click the “Finish” button to save your new settings and restart the SpaceLink Home Gateway or click “Save” and restart later. 41 Chapter 3 - Home Gateway Utilities Agent to Another Network Network Backbone Wireless WAN LAN SpaceLink Home Gateway 3. Utilities Wireless Client Wireless Client Wired Client To connect to an existing network, the IP address of the home gateway can be assigned manually or automatically obtained from a DHCP server. In the first case, fill in the IP address and the DNS address(es). Automatic IP This parameter determines if the SpaceLink Home Gateway will send out a DHCP request during bootup. If you have a DHCP server on the network, set this option so that the SpaceLink Home Gateway can receive an automatic IP address assignment. If you have a DHCP (Dynamic Host Configuration Protocol) server on the network, then the DHCP server will automatically assign the SpaceLink Home Gateway an IP address when the SpaceLink Home Gateway is powered up. To determine what IP address has been assigned to the SpaceLink Home Gateway, review the IP address on the “Status” page available on the “Main Menu”. 42 SpaceLink Home Gateway Chapter 3 - Home Gateway Utilities Static IP 3. Utilities The SpaceLink Home Gateway also accepts a static IP address. You may manually configure the IP address and subnet mask on the “IP Config” page. Enter an IP address and a subnet mask in the field provided to assign the SpaceLink Home Gateway a static IP address. If you don’t now your Gateway setting, leave it empty (not 0.0.0.0). SpaceLink Home Gateway 43 Chapter 3 - Home Gateway Utilities Firewall The SpaceLink Home Gateway does not only use basic NAT to protect your local network. The SPI (Stateful Packet Inspection) firewall filters out advanced forms of attacks from the Internet. A SPI firewall remembers the context of connections and continuously updates this information in dynamic connection tables. 3. Utilities Select the security level for the firewall that you require. “Low” should be good enough for most home users. “Medium” and “High” levels can provide more protection for your local network but they may also stop you from executing some Internet applications. These problems can be overcome through advanced configuration options by clicking on the Advanced button. Click the “Finish” button to save your new settings and restart the SpaceLink Home Gateway or click “Save” and restart later. 44 SpaceLink Home Gateway Chapter 3 - Home Gateway Utilities 3. Utilities Wireless Access Control (Redundant portion intentionally removed) To add security, the SpaceLink Home Gateway has the ability to only associate with or not associate with wireless mobile clients that have their MAC address entered into this page. The default setting of “Disable” will allow any wireless mobile client to connect. “Accept” will only allow those entered into this page to connect. “Reject” will prevent those entered into this page from connecting. Adding a MAC Address To add a MAC address, enter the 12 hexadecimal characters into the white box next to “MAC Address:” and click the Add button. The MAC address will be placed in the control list below. Only a total of 31 MAC addresses can be entered into this page so determine which will be the lesser; those you wish to accept or those you wish to reject and click the appropriate “MAC Access Mode”. Click the “Finish” button to save your new settings and restart the SpaceLink Home Gateway or click “Save” and restart later. SpaceLink Home Gateway 45 Chapter 3 - Home Gateway Utilities Advanced WAN Configuration 3. Utilities IP Addressing Method - This displays the current selection in the Basic Setup WAN Configuration. PPPoE Options The SpaceLink Home Gateway can automatically terminate the connection to your Internet Service Provider (ISP) when the connection is idle over a specific time. Click the “Finish” button to save your new settings and restart the SpaceLink Home Gateway or click “Save” and restart later. 46 SpaceLink Home Gateway Chapter 3 - Home Gateway Utilities Disconnect when idle time exceeds seconds - Enter the number of seconds of inactivity to disconnect you from your ISP. Always connected - This will always keep you connected to your ISP and reconnect if connection fails. The following two items may be specified by some ISPs. Check with your ISP and fill them in if required. Service Name - Fill this in if required by your ISP. Access Concentrator Name - Fill this in if required by your ISP. Note: The above options are valid only when PPPoE is selected as the WAN IP Addressing Method in Basic Setup. Otherwise they will be grayed out. 3. Utilities Special Requirements The following two items may be specified by some ISPs. Check with your ISP and fill them in if required. Host Name - Fill this in if required by your ISP. MAC Address - Fill this in if required by your ISP. WARNING: A wrong MAC address may lead to a network disorder. SpaceLink Home Gateway 47 Chapter 3 - Home Gateway Utilities Virtual Server 3. Utilities To make services, like WWW, FTP, provided by a server in your local network accessible for outside users, you should specify a local IP address to the server. Then, add the IP address and network protocol type, port number, and name of the service in the following list. Based on the list, the gateway will forward service request from outside users to the corresponding local server. Click the “Finish” button to save your new settings and restart the SpaceLink Home Gateway or click “Save” and restart later. 48 SpaceLink Home Gateway Chapter 3 - Home Gateway Utilities List of Servers Enter the IP address of the servers under the SpaceLink Home Gateway. Select a protocol, port number, and enter any description you want for the service name. Removing an Entry To remove one of the 8 entries, select the “Item” (1 2 3 4 5 6 7 8) number and click the Remove button. SpaceLink Home Gateway 3. Utilities Adding an Entry Besides entering the data manually, you can also select from a commonly used entries. To add an often used service to one of the 8 entries, select the service {7 (ECHO) 21 (FTP) 23 (TELNET) 25 (SMTP) 53 (DNS) 79 (FINGER) 80 (HTTP) 110 (POP3) 161 (SNMP) 162 (SNMP TRAP)} and select the “Item” (12 3 4 5 6 7 8). Click the Add button to replace the entry that you have selected. 49 Chapter 3 - Home Gateway Utilities Special Application 3. Utilities Enable or disable specific application traffic to pass through the home gateway despite any firewall settings in the SpaceLink Home Gateway. Application Status - These commonly used applications are normally allowed to pass through the firewall. Choose Disable if you do not want users to use the following applications: ICQ, MSN, FTP, TELNET, MIRC, REALPLAYER, QUICKTIME, NETMEETING. Click the “Finish” button to save your new settings and restart the SpaceLink Home Gateway or click “Save” and restart later. 50 SpaceLink Home Gateway Chapter 3 - Home Gateway Utilities 3. Utilities Firewall Bypass Zone The medium or high security level may hinder some normal traffic from passing through the firewall. A local machine with an IP address in the following list will be only protected by the low security level despite of the firewall settings. Firewall Bypass IP Address - Enter the IP address of the computer you wish to have access through the firewall. SpaceLink Home Gateway 51 Chapter 3 - Home Gateway Utilities PPTP Server 3. Utilities The Point-to-Point Tunneling Protocol (PPTP) is used to encrypt network data traffic. For remote users who want to access the local network through the Internet, it secures your data against eavesdroppers. For local wireless users, it provides an extra protection other than WEP. The home gateway supports up to 8 concurrent PPTP connections. To establish a connection with the home gateway, a user should use a valid account in the following list. Account Account ID - Enter name or ID number. Password - Enter password. Account List - Click the Add button to move the Account ID and Password entries into this list. 52 SpaceLink Home Gateway Chapter 3 - Home Gateway Utilities Firmware Upgrade 3. Utilities This page reports the Flash Code (Firmware) version installed in the SpaceLink Home Gateway. Periodically, a new Flash Code is available for the SpaceLink Home Gateways on ASUS’s Web site. You can update the SpaceLink Home Gateway’s Flash Code using the Firmware Upgrade page under the Advanced Setup menu of the Web Manager. If you are experiencing a problem with your SpaceLink equipment, a Technical Support representative may ask you to report the device’s Flash Code (Firmware) version. The firmware upgrade takes approximately 60 to 90 seconds. When the firmware upgrade is completed, you will be directed to the home page. SpaceLink Home Gateway 53 Chapter 3 - Home Gateway Utilities Restoring Factory Default Settings Web Manager You can reset all settings to their factory defaults through the web manager using the “Factory Default” page in “Advanced Setup”. Click the Restore button and wait about 30 seconds before trying to access the SpaceLink Home Gateway. Hardware You can reset all settings to their factory defaults manually by pushing the “Restore” button in a hole on the back of the SpaceLink Home Gateway while it is ON. Use a pen or straightened paper clip to hold the “Restore” button depressed over 5 seconds until all the LEDs on the front of the SpaceLink Home Gateway start blinking. Release the button and the SpaceLink Home Gateway will reboot. 3. Utilities You will be notified when factory default settings are restored while using the web manager. 54 SpaceLink Home Gateway Chapter 3 - Home Gateway Utilities Firmware Restoration This utility will automatically search out failed SpaceLink Home Gateways and upload a firmware that you specify. The process takes about 3 to 4 minutes and during this process the PWR, AIR, and WAN LEDs will remain lit while the LAN LED will flash slowly. 3. Utilities The Firmware Restoration utility is an emergency rescue tool to restore a SpaceLink Home Gateway which has failed during a previous firmware upload. A failed firmware upgrade will cause the SpaceLink Home Gateway to enter a failure mode, waiting for the user to use the Firmware Restoration utility to find and upload a new firmware. This is not a firmware upgrade utility and cannot be used on a working SpaceLink Home Gateway. Normal firmware upgrades must be done through the web manager. Using a Hub If you have problems upload a firmware while using a network hub, try connecting your computer directly to the LAN port. Either 10Base-T or 100Base-TX connections will work. SpaceLink Home Gateway 55 Chapter 3 - Home Gateway Utilities Printer Setup Wizard This utility helps you setup your computers to utilize the printer server function of the SpaceLink Home Gateway. Add Printer Wizard You should add your printer to your computer to simplify the SpaceLink Home Gateway Printer Setup Wizard. If you run the “Printer Setup Wizard” without your printer driver installed, it will direct you to the “Add Printer Wizard”. 3. Utilities (1) Run the “Add Printer Wizard” from Start (2) Choose “Install by the Add Printer | Printers and Faxes | Add Printer. Wizard”. (3) Choose “Local printer attached to this (4) Choose “Remote Port (Printer Sharing computer”. Port)”. If this is not available, select LPT1. 56 SpaceLink Home Gateway Chapter 3 - Home Gateway Utilities 3. Utilities (5) Find your manufacturer and model. (6) Click Next to set this as your default Click Have Disk if you cannot find it in printer. the list and use the driver provided with your printer. (7) You can print a test page. (8) Click Finish to close the wizard. Your printer will show in the “Printers and Faxes” window and the check mark shows that it is set as your default printer. SpaceLink Home Gateway 57 Chapter 3 - Home Gateway Utilities Printer Setup Wizard The wizard will explore all available SpaceLink Home Gateways and model information of the printers attached to them in your local network. 3. Utilities (1) If you already have your printer installed on your printer port (LPT1), it will make this setup process much easier. See next page for instructions. Run the Printer Setup Wizard from the Windows Start menu. (2) If the printer is found, the name of the printer will be shown on this screen. Note: If there is an error communicating with the printer, you will get this message. Make sure that the printer is ON, ready, and connected. Click Back and Next. (3) This setup wizard will change your default printer to use “Remote Port” which is serviced by the SpaceLink Home Gateway. (4) Click Done when setup is complete. 58 SpaceLink Home Gateway Chapter 3 - Home Gateway Utilities After setting up the printer, a printer icon will appear in Windows’ “Printers and Faxes”. Right click the printer icon and choose Properties to configure the printer. 3. Utilities Verifying Your Printer If your printer was previously setup, the SpaceLink Home Gateway printer setup wizard will change your printing port from your local LPT1 (parallel) port to “Remote Port”. If necessary, you can change this back at anytime or use Windows “Add Printer” to setup another printer on whatever port you require. When properly setup, the SpaceLink Home Gateway will show the printer name in the “Homegateway Discovery” utility and show “on-line” under the “Printer Server” on the “Status” page of the web manager. SpaceLink Home Gateway 59 Chapter 3 - Home Gateway Utilities VPN Client A virtual private network (VPN) is the extension of a private network that encompasses links across shared or public networks like the Internet. A VPN enables you to send data between two computers across a shared or public intranet in a manner that emulates the properties of a point-to-point private link. The VPN Client utility help you to create and configure the VPN connections. Starting VPN Client Click the Windows Start button, point to Programs, point to ASUS Wireless Homegateway Utilities, and then click VPN Client. 3. Utilities Main Window The main windows shows all the available VPN connections on your system. Click Make New Connection to open the VPN Connection Wizard. Follow the instructions on the next page to create a new VPN connection. When you finish, the VPN connection name will appear in the list box. 60 SpaceLink Home Gateway Chapter 3 - Home Gateway Utilities VPN Connection Wizard 3. Utilities The VPN Connection Wizard helps you create a new virtual private network (VPN) connection. On the main window, double-click Make New Connection from the connections list box, then the VPN Connection Wizard dialog box appears. Follow the on-screen instructions to specify settings for your connection. Enter a unique name for this new Enter the host name or IP address of the connection entry. The name is used to remote VPN server to which you wish to identify this connection. This name is not connect, and then click Next. case-sensitive. Click Next. Enter the user name/password for this If you want to connect now, check Connect connection, and then click Next. Now and then click Finish. After the VPN Connection Wizard dialog box closes, your new connection entry appears in the ASUS VPN Client's main window. Select a connection name and click Edit to view the properties. SpaceLink Home Gateway 61 Chapter 3 - Home Gateway Utilities Connection Properties Select a connection name in the VPN Client window and click Edit. Connection Name Types the name you want to use for this connection entry in the Name field. The name is used to identify this connection. This name is not case-sensitive. 3. Utilities Properties Opens the standard DUN properties dialog for the currently selected connection. Let user to change or set parameters for a connection entry. When you finished setting parameters, click OK to close Properties dialog box and save your changes. To discard your changes, click Cancel to close Properties dialog box without saving your changes. Dialing Options User Name: Provides a space for you to type your user name for this connection. Password: Provides a space for you to type your password for this connection. The password will be shown as asterisks for security. Prompt for name and password before dialing: Specifies whether to request identity authentication information before attempting to connect. This information can include a user name and password. If this option is checked then a dialog box will be displayed before the connection is dialed, prompting for the user name and password. If you have already entered the user name and/or password in the edit boxes described above, then you should uncheck this box. If you want to leave the password blank on this properties page and enter your password every time you use this connection, then you should check this box. Auto connect to this connection when opened: When this feature is enabled, it will automatically start connecting to this VPN connection when the VPN client utility opens. 62 SpaceLink Home Gateway Chapter 3 - Home Gateway Utilities Advanced Properties Host name or IP address of destination Enter the host name or IP address of the remote VPN server to which you are connecting, and then click Next. Dial another connection first 3. Utilities Check this checkbox if you want the VPN connection to first make a call to an ISP. You must then select a dial-up connection from the drop-down list box. Dialing a Connection To dial a VPN connection, select a connection name from the connections list box and click the Connect button. The Connect... window will show. If you only see the “Hang Up” button on the main window, that means you are already connected to the selected VPN connection. Click Hang Up to disconnect from the currently connected remote server. Buttons Connect - Connect to remote server. Hang Up - Disconnect from remote server. Edit - Displays the standard Dial-Up Networking properties dialog for the currently selected connection entry. Delete - Deletes the selected connection entry. Exit (or press Esc) - Closes VPN Client utility. SpaceLink Home Gateway 63 Chapter 4 - Wireless Performance 4. Wireless Performance This section provides the user with ideas for how to improve the performance of a SpaceLink 802.11b network. Site Topography For optimal performance, locate wireless mobile clients and the SpaceLink Home Gateways away from transformers, heavy-duty motors, fluorescent lights, microwave ovens, refrigerators, and other industrial equipment. Signal loss can occur when metal, concrete, walls or floors block transmission. Locate the SpaceLink Home Gateways in open areas or add the SpaceLink Home Gateways as needed to improve coverage. Microwave ovens operate in the same frequency band as the SpaceLink Home Gateway. Therefore, if you use a microwave within range of the SpaceLink Home Gateway you may notice network performance degradation. However, both your microwave and your the SpaceLink Home Gateway will continue to function. Site Surveys 4. Performance A site survey (utility provided with the SpaceLink PC card and CF card) analyzes the installation environment and provides users with recommendations for equipment and its placement. The optimum placement of 11 Mbps Home Gateways differs for 1 or 2 Mbps Home Gateways, because the locations and number of Home Gateways required are different. 64 SpaceLink Home Gateway Chapter 4 - Wireless Performance Range Every environment is unique with different obstacles, barriers, materials, etc. and, therefore, it is difficult to determine the exact range that will be achieved without testing. However, has developed some guidelines to estimate the range that users will see when the product is installed in their facility, but there are no hard and fast specifications. Radio signals may reflect off of some obstacles or be absorbed by others depending on their construction. For example, with two 802.11b radios, you may achieve up to 1000' in open space outdoors where two devices have a line of sight, meaning they see each other with no obstacles. However, the same two units may only achieve up to 300' of range when used indoors. The IEEE 802.11b specification supports four data rates: 11 Mbps, 5.5 Mbps, 2 Mbps, and 1 Mbps. Operation at 1 Mbps provides greater range than operation at 11 Mbps. The SpaceLink Home Gateway will automatically adjust the data rate to maintain a usable radio connection. SpaceLink Home Gateway 4. Performance Therefore, a client that is close to the SpaceLink Home Gateway may operate at 11 Mbps while a client that is on the fringe of coverage may operate at 1 Mbps. As mentioned earlier, you can configure the data rates that the SpaceLink Home Gateway will use. Note that if you limit the range of data rates available to the SpaceLink Home Gateway, you may reduce the effective wireless range of the SpaceLink 802.11b products. 65 Chapter 5 -Troubleshooting 5. Troubleshooting The SpaceLink Home Gateway is designed to be very easy to install and operate. However, if you experience difficulties, use the information in this chapter to help diagnose and solve problems. If you cannot resolve a problem, contact Technical Support, as listed on the front of this manual. Common Problems and Solutions Problem SpaceLink Home Gateway does not power up: Solution • Check for faulty the SpaceLink Home Gateway power supply by measuring the output voltage with an electrical test meter. • Check failed AC supply (power outlet) Problem Cannot communicate with the SpaceLink Home Gateway through a wired network connection. 5. Troubleshooting Solution • Verify network configuration by ensuring that there are no duplicate IP addresses. Power down the device in question and ping the assigned IP address of the device. Ensure no other device responds to that address. • Check that the cables used have proper pin outs and connectors or use another LAN cable. • Check that the hub, switch, computer, or modem connected to the WAN port of the SpaceLink Home Gateway supports 10Mbps speed. This is the LED result if you connect the SpaceLink Home Gateway to a(n): Auto 10/100 Mbps Hub Hub LED ON Home Gateway WAN LED ON Pure 100 Mbps Hub OFF OFF So you will not know if the connection is bad from the SpaceLink Home Gateway Link LED alone, you will have to look at the Hub LED if you are not sure what kind of hub the SpaceLink Home Gateway is attached to. 66 SpaceLink Home Gateway Chapter 5 -Troubleshooting Problem The SpaceLink Home Gateway Web Manager still cannot find or connect to the SpaceLink Home Gateway after verifying the IP address and LAN cable, changes cannot be made, or password is lost. Solution In case the SpaceLink Home Gateway is inaccessible, you can restore the SpaceLink Home Gateway’s factory default settings. Use a straightened paper clip to press the button located in the hole labeled “Reset” on the back of the SpaceLink Home Gateway and keep it depressed over 5 seconds. The LEDs will flash when reset is successful. Reset to Defaults The following are factory default values. These values will be present when you first receive your the SpaceLink Home Gateway, if you push the reset button on the back of the SpaceLink Home Gateway over 5 seconds, or if you click the “Restore” button on the “Factory Default” page under “Advanced Setup”. Default Value admin admin Yes 192.168.123.1 255.255.255.0 (blank) 192.168.123.1 default home SpaceLink Home Gateway 5. Troubleshooting Name User Name Password Enable DHCP IP Address Subnet Mask DNS Server 1 DNS Server 2 SSID Domain Name 67 Chapter 5 -Troubleshooting Problem My 802.11b PC Card will not associate with the SpaceLink Home Gateway. Solution Follow these steps: 1. Try to bring the devices closer together; the PC Card may be out of range of the SpaceLink Home Gateway. 2. Confirm that the SpaceLink Home Gateway and PC Card have the same SSID. 3. Confirm that the SpaceLink Home Gateway and PC Card have the same Encryption settings, if enabled. 4. Confirm that the SpaceLink Home Gateway’s Air and Link LEDs are solid green. 5. Confirm that the authorization table includes or exclucdes the MAC address of the SpaceLink PC card if “Wireless Access Control” is enabled. Problem The throughput seems slow. Solution To achieve maximum throughput, verify that your antennas are well-placed, not behind metal, and do not have too many obstacles between them. If you move the client closer to the SpaceLink Home Gateway and throughput increases, you may want to consider adding a second the SpaceLink Home Gateway and implementing roaming. 5. Troubleshooting • • • • 68 Check antenna, connectors and cabling. Verify network traffic does not exceed 37% of bandwidth. Check to see that the wired network does not exceed 10 broadcast messages per second. Verify wired network topology and configuration. SpaceLink Home Gateway Chapter 5 -Troubleshooting Problem I cannot find the SpaceLink Home Gateways using the SpaceLink Home Gateway Discovery. Solution To configure the SpaceLink Home Gateway through a wireless LAN card, your computer must be in the same subnet of the SpaceLink Home Gateway. You cannot find the SpaceLink Home Gateways with subnet different from your computer within the same gateway. You must change your computer to the same subnet as the SpaceLink Home Gateway. The factory default subnet of the SpaceLink Home Gateway is "192.168.123.1". In Windows NT/2000/XP, you must login with Administrator privileges so that all functions of the SpaceLink Home Gateway Manager can function correctly. If you do not login as a member of the Administrator group, you cannot change IP settings but can still run the Discovery utility if the original IP setting is correct. Problem How do I upgrade the firmware on the SpaceLink Home Gateway? 5. Troubleshooting Solution Periodically, a new Flash Code is available for the SpaceLink Home Gateways on the ftp site at ftp://ftp.asus.com. Ideally, you should update the SpaceLink Home Gateway’s Flash Code using “Firmware Upgrade” on the “Advanced Setup” menu of the web manager. SpaceLink Home Gateway 69 Appendix 6. Appendix Operating frequency range The DSSS PHY shall operate in the frequency range of 2.4 GHz to 2.4835 GHz as allocated by regulatory bodies in the USA and Europe or in the 2.471 GHz to 2.497 GHz frequency band as allocated by regulatory authority in Japan. Number of operating channels The channel center frequencies and CH ID numbers shall be as shown below. The FCC (US), IC (Canada), and ETSI (Europe) specify operation from 2.4 GHz to 2.4835 GHz. For Japan, operation is specified as 2.471 GHz to 2.497 GHz. France allows operation from 2.4465 GHz to 2.4835 GHz, and Spain allows operation from 2.445 GHz to 2.475 GHz. For each supported regulatory domain, all channels marked with “Yes” shall be supported. In a multiple cell network topology, overlapping and/or adjacent cells using different channels can operate simultaneously without interference if the distance between the center frequencies is at least 30 MHz. Channel 14 shall be designated specifically for operation in Japan. DSSS PHY frequency channel plan (Regulatory Domains) CH ID Frequency Appendix 10 11 12 13 14 70 2412 MHz 2417 MHz 2422 MHz 2427 MHz 2432 MHz 2437 MHz 2442 MHz 2447 MHz 2452 MHz 2457 MHz 2462 MHz 2467 MHz 2472 MHz 2484 MHz X’10' FCC X’20' IC X’30' ETSI X’31' Spain X’32' France X’40' MKK Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes SpaceLink Home Gateway Appendix SpaceLink Home Gateway Specifications The following technical specification is for reference purposes only. Actual product’s performance and compliance with local telecommunications regulations may vary from country to country. ASUS will only ship products that are type approved in the destination country. WAN Ethernet Port LAN Ethernet Port Wireless Support: Both Ethernet and 802.3 with Max. Bit Rate 10 Mbps Auto crossover function (MDI-X) Connector: RJ45 for 10Base-T Support: Both Ethernet and 802.3 with Max. Bit Rate 100Mbps Connector: Four Port Switch with Auto crossover function (MDI-X) Four RJ45 for 10Base-T or 100Base-TX Freq. Band: 2400-2497 MHz Antenna: Modulation: Data rate: Output Power: Printer port 2 Diversity Antennas Direct Sequence Spread Spectrum (CCK, DQPSK, DBPSK) 1, 2, 5.5, 11 Mbps 15 dBm Support: Standard Print Port (SPP) Connector: 25 PIN D-SUB FEMALE DC Power Adapter AC Input: 100V~240V(50~60HZ) DC Output: 5V with max. 2A current Visible LEDs PWR (Power), AIR, WAN, LAN, LPT, 10/100 indication for LAN Ports Reset button Environment Push for 5 seconds to restore factory setting Operating Temp.: 0 to 50 o C with 1 meter/sec airflow Storage Temp.: -20 to 70 o C Operating Humidity: 0 to 95% (Non-condensing) Storage Humidity: 0 to 95% EMI: FCC Part 15 Class B; VCCI Class B; Appendix Regulation Certification ETSI 300 328; CISPR 22 Class B , CE Mark, FCC Part 68, UL1950, CSA22.2, EN60950 MTBF More than 10,000 hrs/failure SpaceLink Home Gateway 71 Appendix Glossary Access Point - An access point is a device that allows wireless clients to connect to other wireless clients and it acts as a bridge between wireless clients and a wired Ethernet network. Broadband - A type of data transmission in which a single medium (such as cable) carries several channels of data at once. Channel - Wireless access points allows you to choose different radio channels in the wireless spectrum. A wireless LAN device operates within the 2.4 GHz spectrum and a channel is within a FCC specified range, similar to any radio channel. Client - A client is the desktop or mobile PC that is connected to your network. Device name - Also known as DHCP client ID or network name. Sometimes provided by an ISP when using DHCP to assign addresses. DHCP (Dynamic Host Configuration Protocol) - This protocol allows a computer (or many computers on your network) to be automatically assigned a single IP address from a DHCP server. DNS Server Address (Domain Name System) - DNS allows Internet host computers to have a domain name and one or more IP addresses. A DNS server keeps a database of host computers and their respective domain names and IP addresses, so that when a user enters a domain name into the Internet browser, the user is sent to the proper IP address. The DNS server address used by the computers on your home network is the location of the DNS server your ISP has assigned. DSL Modem (Digital Subscriber Line) - A DSL modem uses your existing phone lines to transmit data at high speeds. Encryption - This provides wireless data transmissions with a level of security. ESSID (Extended Service Set Identifier) - You must have the same ESSID entered into the gateway and each of its wireless clients. The ESSID is a unique identifier for your wireless network. Appendix Ethernet - Ethernet networks are connected by cables and hubs, and move data around. This is a standard for computer networks. 72 SpaceLink Home Gateway Appendix Firewall - A firewall determines which information passes in and out of a network. NAT can create a natural firewall by hiding a local network’s IP addresses from the Internet. A Firewall prevents anyone outside of your network from accessing your computer and possibly damaging or viewing your files. Gateway - A network point that manages all the data traffic of your network, as well as to the Internet and connects one network to another. IEEE - The Institute of Electrical and Electronics Engineers. The IEEE sets standards for networking, including Ethernet LANs. IEEE standards ensure interoperability between systems of the same type. IP Address (Internet Protocol) - An IP address consists of a series of four numbers separated by periods, that identifies a unique Internet computer host, allowing messages intended for that computer to be delivered to the correct destination. ISP (Internet Service Provider) - An ISP is a business that allows individuals or businesses to connect to the Internet. Users log on to the Internet using an account with an ISP or Internet Service Provider. ISPs can serve IP addresses dynamically, or assign static (fixed) IP addresses to individual computers. ISP Gateway Address - The ISP Gateway Address is an IP address for the Internet router. This address is only required when using a cable or DSL modem. LAN (Local Area Network) - A LAN is a group of computers and devices connected together in a relatively small area (such as a house or an office). Your home network is considered a LAN. MAC Address (Media Access Control) - A MAC address is the hardware address of a device connected to a network. Appendix NAT (Network Address Translation) - NAT masks a local network’s group of IP addresses from the external network, allowing a local network of computers to share a single ISP account. This process allows all of the computers on your home network to use one IP address. This will enable access to the Internet from any computer on your home network without having to purchase more IP addresses from your ISP. PC Card - This is an Ethernet card that connects to the PCMCIA slot on your Notebook PC. This enables the computer to communicate with wireless access points. SpaceLink Home Gateway 73 Appendix PPP (Point-to-Point Protocol) - PPP is a protocol for communication between computers using a serial interface, typically a personal computer connected by phone line to a server. PPPoE (Point-to-Point Protocol over Ethernet) - Point-to-Point Protocol is a method of secure data transmission. PPP using Ethernet to connect to an ISP. Subnet Mask - A subnet mask is a set of four numbers configured like an IP address. It is used to create IP address numbers used only within a particular network. TCP/IP (Transmission Control Protocol/Internet Protocol) - This is the standard protocol for data transmission over the Internet. Protocols used to connect hosts on the Internet. WAN (Wide Area Network) - A system of LANs, connected together. A network that connects computers located in separate areas, (i.e., different buildings, cities, countries). The Internet is a wide area network. WECA (Wireless Ethernet Compatibility Alliance) - An industry group that certifies cross-vender interoperability and compatibility of IEEE 802.11b wireless networking products and to promote that standard for enterprise, small business, and home environments. WLAN (Wireless Local Area Network) - This is a group of computers and other devices connected wirelessly in a small area. A wireless network is referred to as LAN or WLAN. Appendix 74 SpaceLink Home Gateway
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