Abc Office 20390 Users Manual

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390 SERIES

HIGH CAPACITY SHREDDERS

20390

20394

20396

OPERATION MANUAL

20390.90.1830 – 01/04 –

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Congratulations on your purchase of a DAHLE High Capacity Shredder! We

here at DAHLE North America are dedicated to providing rugged and dependable

products for the large, and not so large office. We are sure your new DAHLE High

Capacity Shredder will meet or exceed your expectations of quality and service.

If you have any questions regarding your new DAHLE paper shredder, call your

sales representative. or call DAHLE N.A. Customer Service, toll free, at (800) 995-

1379 between 8:30 am and 5:00 pm Monday through Friday, EST.

Check off the model and record the serial number for your records in the space

provided below.

❏ 20390 ❏ 20394 ❏ 20396

Serial Number: __________________________

DIAGRAM KEY

1. Main Plug

2. Feed Opening

3. Light Barrier

4. Bag Full Indicator

5. Door Ajar Indicator

6. Paper Jam Indicator

7. Forward Switch

7a. Reverse Switch

8. Power Switch

9. Waste Bin

10. Door Handle

11. Door

DAHLE SHREDDER SUPPLIES AND ACCESSORIES

Shred Bags (100 per box)

Item No. Models

701 Personal & 20300 Series

704 20400, 20500 & 20600 Series

705 20800 Series

706 High Capacity Models

Waste Bin

805 800 Series

Shredder Oil (All Models)

740 Box of 4 16oz. Bottles

740G Box of 4 1gal Bottles

740G/1 1 gallon bottle

Automatic Oiling System

SAO-120 4 Liter Auto Oiler

IF ANY OTHER PROBLEMS OCCUR. CALL YOUR AUTHORIZED DAHLE SERVICE DEALER

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DAHLE Shredder Oil is the only lubricant you should use in your paper shredder.

It has been specially formulated so as not to leave any residue that could attract

dust and clog the shredding mechanism. You can order DAHLE Shredder Oil

(item # 740) from your local dealer.

Repairs on your paper shredder should only be performed by qualified

technicians. If you need service, contact your local dealer. or you can contact

DAHLE North America Customer Service between 8:30 am and 5:00 pm EST at

(800) 995-1379.

BEFORE YOU CALL FOR SERVICE

SYMPTOM POSSIBLE CAUSES SOLUTION

No Power 1. Power button not pressed Press button (green light

turns on)

2. Unit unplugged Connect to outlet

3. Outlet dead Reset circuit breaker

4. Door not fully closed Close Door

5. Shred Bag full Change Shred Bag

Low capacity 1. Cutting blades dry Lubricate cutting blades

according to instructions.

SAFETY INSTRUCTIONS

• Read the operating instructions carefully proir to starting up the unit!

• Do not use in the vicinity of inflammable liquids or gases.

• Do not use in the vicinity of corrosion materials.

• Do not expose to the wet.

• Do not let children operate this office equipment.

• Do not reach into the cutting mechanism during operation - not even from

the top or with objects.

• Do not use the shredder over a period of more than 5 minutes in no-load

operation (operation without paper).

• Keep long hair clear of machine.

• Keep neck-ties clear of machine.

• Keep bracelets clear of machine.

• Power supply must be accessible all the times.

• Disconnect power supply before servicing.

• The safety devices must not be manipulated with or removed.

• Please make sure that the shredder gets sufficient ventilation (ventilating

flaps must kept free).

BEFORE YOU SHRED

• Remove Transport Bolts with wrench provided.

• Record the Model and Serial Number in the space provided inside the front

cover.

• Be sure the electrical outlet provides the proper power for your shredder

(see rating label on rear of shredder).

• Install Shred Bag (see: “CHANGING THE SHRED BAG”).

TURNING ON YOUR SHREDDER

1. ON, OFF are controlled by the green push button (8)

found on top of the shredder.

2. Press this button turns the shredder on

And places it in the stand-by mode.

3. Pressing the button again turns the

shredder off.

NOTE: SHREDDER WILL NOT OPERATE UNLESS DOOR IS COMPLETELY CLOSED

ALWAYS TURN SHREDDER OFF IF IT WILL BE UNATTENDED FOR LONG PERIODS OF TIME

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SHREDDING

Turn shredder on. Insert paper squarely into

Feed Opening (3). A light barrier will auto-

matically activate the shredding mechanism.

Continue feeding paper into the Feed Opening

until the shredding mechanism begins to

draw the paper in. At this point, allow the paper

to feed into the shredder on its own. Once the

paper has passed completely through the shredding mechanism, the electronic

controls will automatically stop the machine.

To shred a piece of paper too small to break the light barrier, press the

FORWARD button (7) once to override the auto ON/OFF function. The shredder

will continue to run until the FORWARD button is pressed again.

Microfiche and transparencies can also be shredded in the same manner as

paper, however, you should shred a piece of paper after every 8 or 10 sheets of

plastic. This helps clean plastic particles out of the shredding mechanism.

CAPACITY

Capacity is the number of sheets of 8½” x 11” paper that can be shredded at one

time. These figures are approximate and machines may vary slightly due to

various conditions. It is not recommended that you try to run your shredder at

maximum capacity, as this increases the chance of a paper jam.

Model 20 Lb. Bond 16 Lb. Bond

20390 55 60

20394 10 15

20396 38 43

CLEARING A PAPER JAM

If too many sheets of paper are fed into your shredder at one time, it may cause a

paper jam. Running your shredder at maximum capacity increases the chance of

a paper jam. If a paper jam occurs, it is easy to clear by following these simple

steps:

The Auto-Reverse feature, built into the electronic versions of DAHLE High

Capacity Shredders, helps prevent paper jams. If the Auto-Reverse feature is

activated an audible alarm sounds and the Paper Jam Indicator (6) lights up. If

this situation occurs, follow these simple steps:

1. Remove paper from Feed Opening. The REVERSE button (7a) may be used

if excess paper remains in the Feed Opening. Clear shredding mechanism

by pressing the FORWARD button (7).

2. Separate some of the sheets and continue shredding.

CHANGING THE SHRED BAG

When the Shred Bag is full, the shredder will automatically shut down. On the

electronic models an LED indicator will light and an audible alarm will sound.

Changing the Shred Bag is quick and easy if you follow these simple directions.

1. Turn shredder off

2. Open Door (11) using Door Handle (10) to expose Waste Bin (9) and Shred

Bag.

3. Slide Waste Bin and full Shred Bag from shredder.

4. Dispose of full Shred Bag.

5. Install new Shred Bag in Waste Bin, draping the edge of the Shred Bag over

the lip of the Waste Bin.

6. Slide Waste Bin, with new Shred Bag installed, back into shredder.

7. Close Door.

8. Turn on shredder and continue shredding.

CARING FOR YOUR SHREDDER

Clean covers with a clean dry cloth. Do not use water or solvents. Make sure you

disconnect your shredder from its power source before cleaning.

Paper shredders, like all mechanical equipment, need proper maintenance to

ensure efficient operation. Periodic lubrication of the cutting blades is important to

offset the friction generated within the cutting head. Frequency of lubrication will

vary depending on the shred size and the amount of usage. A strip-cut shredder

receiving light use (1 – 2 hours per week) will require lubrication only once or

twice a month, while the same machine used 1 – 2 hours per day will require

lubrication weekly. A cross-cut shredder should be lubricated every ½ hour of

shredding time to maintain maximum capacity and efficiency.

The procedure for lubricating your shredder is simple, and can be performed by

any operator. The oil is packaged in a squeeze bottle and is applied directly to the

cutting blades through the feed opening (3). Run a fine stream of lubricant from

one side of the feed opening to the other. Run the shredder in REVERSE for a

few seconds to help distribute the lubricant evenly. You can now continue

shredding as usual.

ALWAYS TURN SHREDDER OFF IF IT WILL BE UNATTENDED FOR LONG PERIODS OF TIME

IF ANY OTHER PROBLEMS OCCUR. CALL YOUR AUTHORIZED DAHLE SERVICE DEALER

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