Accton Technology 3CRWE53196 OfficeConnect Wireless Cable/DSL Gateway User Manual Genie II Install Poster fp

Accton Technology Corp OfficeConnect Wireless Cable/DSL Gateway Genie II Install Poster fp

Installation Manual

OfficeConnect®Wireless Cable/DSL Gateway(3CRWE53196)About This Guide:This Guide takes you through the basic steps necessary to install and configureyour OfficeConnect Wireless Cable/DSL Gateway, and establish a connectionfrom your computers to the Internet. Throughout this guide the OfficeConnectWireless Cable/DSL Gateway is simply referred to as the Gateway.Note: 3Com recommends that the Gateway is configured from a wiredEthernet computer during the initial set-up. Your package contains:●One OfficeConnect Wireless Cable/DSL Gateway●One power adapter for use with the Gateway●Four rubber feet●One Ethernet cable●One CD-ROM containing the Gateway Discovery program and the User Guide●This Installation Guide●One Support and Safety Information Sheet●One Warranty FlyerSystem RequirementsBefore starting, you must ensure the following:●You already have a cable or DSL broadband connection to the Internet, with a suitable modem, and that this connection works properly. The modem must have an Ethernet port for connection to your Gateway.●You have a computer that has an Ethernet connection available and is already correctly configured for communication with the Internet. Your computer must be able to connect to the Internet via the modem, and must have a Web browser installed.●There are no other DHCP server devices on your local network that are responsible for allocating IP addresses to your computers and other network- connected devices. Your Gateway will now perform this function by default.●You have a computer with a wireless 802.11b adapter card installed.If one or more of these conditions are not met, refer to the comprehensive GatewayUser Guide provided on the accompanying CD-ROM for further guidance.INTRODUCTIONABOUT YOUR GATEWAY21 3 4OfficeConnect Wireless Cable/DSL Gateway3CRWE52196LAN Status Cable/DSL5WLANAlert7 8 94EthernetCable/DSL6 6LANSafety InformationWARNING: Please read the ‘Important Safety Information’ section in theSupport and Safety Information sheet before you start.VORSICHT: Bitte lesen Sie den Abschnitt ‘Wichtige Sicherheitsinformationen’sorgfältig durch, bevor Sie das Gerät einschalten.AVERTISSEMENT: Veuillez lire attentivement la section "Consignesimportantes de sécurité" avant de mettre en route.When positioning your Gateway, ensure:●The unit is centrally located to the wireless computers that will connectto the Gateway. A suitable location might be on top of a high shelf orsimilar furniture to optimise wireless connections to computers in bothhorizontal and vertical directions, allowing coverage throughout.●It is out of direct sunlight and away from sources of heat.●Cabling is away from power lines, fluorescent lighting fixtures, andsources of electrical noise such as radios, transmitters and broadbandamplifiers.●In order to meet FCC radiation exposure regulations the Gateway should belocated in a position that maintains a minimum distance of 20 cm (8 inches)from any personnel (refer to the User Guide for details).●Water or moisture cannot enter the case of the unit.●Air flow around the unit and through the vents in the side of the caseis not restricted. We recommend you provide a minimum of 25 mm (1 in.) clearance.Using the Rubber FeetUse the four self-adhesive rubber feet to prevent your Gateway frommoving around on your desk or when stacking with other flat topOfficeConnect units. Only stick the feet to the marked areas at eachcorner of the underside of your Gateway.4 Wireless LAN (WLAN) Status LED (yellow)If the LED is on it indicates that wireless networking isenabled. If the LED is flashing, the link is OK and data isbeing transmitted or received. If the LED is off, theWireless LAN has been disabled in the Gateway, or thereis a problem (refer to the User Guide).5 Cable/DSL Status LEDgreen (100Mbps link) / yellow (10Mbps link)If the LED is on, the link between the Gateway and thecable or DSL modem is OK. If the LED is flashing, the linkis OK and data is being transmitted or received. If the LEDis off, nothing is connected, the modem is switched offor there is a problem (refer to the "Problem Solving"section).6 Wireless AntennaeThe antennae on the product should be placed in a ‘V’position when initially installed.7 Power Adapter socketOnly use the power adapter that is supplied with thisGateway. Do not use any other adapter.8 Ethernet Cable/DSL portThe Ethernet Cable/DSL port is configured as MDI, forconnection to your modem with the supplied straight-through patch cable. The port will automatically adjustto the correct speed and duplex.9 Four 10/100 LAN portsUsing suitable RJ45 cable, you can connect yourGateway to a computer, or to any other piece ofequipment that has an Ethernet connection (forexample, a hub or a switch). The LAN ports areconfigured as MDIX, for connection to a computer witha straight through RJ-45 cable.1 Alert LED (orange)Indicates a number of different conditions, as describedbelow.Off - The Gateway is operating normally.Flashing quickly - Indicates one of the followingconditions:• The Gateway has just been started up and isrunning a self-test routine, or• The administrator has invoked the Reset to FactoryDefaults command, or• The system software is in the process of beingupgradedIn each of these cases, wait until the Gateway hascompleted the current operation and the alert LED is Off.Flashing slowly - The Gateway has completed the Resetto Factory Defaults process, and is waiting for you toreset the unit. To do this, remove power, wait 10 secondsand then re-apply power. The Gateway will then enterthe start-up sequence and resume normal operation.On for 2 seconds, and then off - The Gateway hasdetected and prevented a hacker from attacking yournetwork from the Internet.Continuously on - A fault has been detected with yourGateway during the start-up process. Refer to the mainUser Guide.2 Power LED (green)Indicates that the Gateway is powered on.3 Four LAN Status LEDsgreen (100Mbps link) / yellow (10Mbps link)If the LED is on, the link between the port and the nextpiece of network equipment is OK. If the LED is flashing,the link is OK and data is being transmitted or received. Ifthe LED is off, nothing is connected, or the connecteddevice is switched off, or there is a problem with theconnection (refer to the "Problem Solving" section). Theport will automatically adjust to the correct speed andduplex.Wireless Cable/DSL Gateway - Front Wireless Cable/DSL Gateway - RearInstallation GuidePOSITIONING YOUR GATEWAYDimensions and Operating Conditions* Refer to Regulatory Notices section in the Support and Safety Information sheetWireless Cable/DSL Gateway 7VA, 23.9 BTu/hr power requirement0 to 40ºC (32 to 105ºF) operating temperature0 to 90% (non-condensing) humidityWireless Cable/DSL Gateway 592 g (1.3 lb)OfficeConnect Wireless Cable/DSL Gateway3CRWE51196LAN StatusCable/DSLWirelessAlertDIMENSIONS AND STANDARDSStandardsFunctional: ISO 8802/3, IEEE 802.3, 802.3u, 802.11b, WiFiSafety: UL 1950, EN 60950, CSA 22.2 #950, IEC60950EMC: EN 55022 Class B, EN 55024, FCC Part 15 Class B*ICES-003 Class B, CNS 13438 Class A, ETS 300-826Environmental: EN 60068 (IEC 68)Radio: CFR47 FCC Part 15.207, 15.209, 15.247 and 15.249ETS 300 328 (2.4 Ghz ISM band Wide band transmission systems)3Com Corporation, Corporate Headquarters, 5400 Bayfront Plaza, Santa Clara, CA 95052-8145Copyright © 2002 3Com Corporation. All rights reserved. 3Com, the 3Com logo, and OfficeConnectare registered trademarks of 3Com Corporation. Microsoft, MS-DOS and Windows are registered trademarks of Micorsoft Corporation.All other company and product names may be trademarks of their respective companies.Part number: DIA5119-6AAA02 Published: November 2002Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:  -Reorient or relocate the receiving antenna. -Increase the separation between the equipment and receiver. -Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -Consult the dealer or an experienced radio/TV technician for help.  This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.  FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.  IMPORTANT NOTE: FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Connecting Your Gateway1. Connect the power adapter to the Gateway and wait for the Alert LED to stop flashing.2. Ensure that your modem and computer are both switched on.3. Use the supplied cable to connect the Gateway's Ethernet Cable/ DSL port to the modem. Check that the Cable/DSL Status LED lights.4. Connect your computer to one of the 10/100 LAN ports on the Gateway. Check that the LAN Port Status LED lights.Connecting to a Hub or SwitchTo share your Gateway with more than four users you will need anadditional Hub or Switch. To connect your Gateway to a Hub or Switch onthe LAN side you must either:• use a Hub or Switch with Auto MDIX ports, for example, theOfficeConnect Dual Speed Switch 8 Plus, or• connect a straight-through cable to a Hub or Switch which has a cross-over port and set it to the "Uplink" or "MDI" position, or• use a cross-over cable.1 INSTALLING YOUR GATEWAYYou may need to make some changes to the configuration of your computers inorder to communicate with the Gateway. DSL users with PPPoE or PPTP Client SoftwareIf you have PPPoE or PPTP client software installed onyour computer, you will need to disable it. To do this:1. From the Windows Start menu, select Settings >Control Panel.2. Double click on Internet Options.3. Select the Connections Tab. A screen similar toFigure 2 should be displayed.4. Select the Never Dial a Connection option andclick OK.You may wish to remove the PPPoE client softwarefrom your computer to free resources, as it is not required for use with the Gateway.Obtaining an IP Address automaticallyFollow the instructions below for your particular operating system to ensure thatyour computers are configured to obtain an IP address automatically.For computers using Windows 2000.1. From the Windows Start Menu, select Settings >Control Panel.2. Double click on Network and Dial-Up connections3. Double click on Local Area Connection.4. Click on Properties.5. A screen similar to Figure 3 should be displayed.Select Internet Protocol TCP/IP and click on Properties.6. Ensure that the options Obtain an IP Address automatically, and Obtain DNS servers automaticallyare both selected as shown in Figure 4. Click OK.7. Restart your computer.For computers using Windows 95, 98 and ME.1. From the Windows Start Menu, select Settings > Control Panel.2. Double click on Network. Select the TCP/IP item for your network card asshown in Figure 5 and click on Properties.3. In the TCP/IP dialog, select the IP Address tab, and ensure that Obtain IPaddress automatically is selected as shown in Figure 6. Click OK.4. Restart your computer.For computers using Windows XP.1. From the Windows Start menu, select Control Panel2. Click on Network and Internet Connections3. Click on the Network Connections icon4. Double click on LAN or High Speed Connection icon. A screen titled LocalArea Connection Status will appear5. Select Internet Protocol TCP/IP and click on Properties.6. Ensure that the options Obtain an IP Address automatically, and ObtainDNS servers automatically are both selected as shown in Figure 4. Click OK.7. Restart your computer.Figure 3 Figure 4 Figure 5 Figure 62 CHANGING YOUR COMPUTER'S CONFIGURATIONFigure 21. If you haven’t already done so, restart your computer. 2. Launch your web browser and attempt to contact the Gateway bytyping the following URL in the location bar: http://192.168.1.1. If you can access the Login page, then your computer has correctlyreceived an IP address from the Gateway.3. Login using the default password admin. The Wizard will attempt tolaunch automatically, but if it fails, select the Wizard tab and click onthe Wizard... button.4. Where possible, the Wizard will recommend settings for mostparameters. However, there are some settings which you must provide.Most of these will have been provided to you by your ISP when you setthe account up.5. By default, 3Com recommends that you leave the LAN IP address forthe Gateway as 192.168.1.1. However, if you should choose to changeit, make a note of the new address :6. When the DHCP Server Settings page is displayed, make sure that theEnable the DHCP Server with the following settings option is selected.Connecting to the InternetWhen the Wizard has completed, attempt to browse to an Internet web site,such as www.3com.com. If you can successfully access this site, then yourcomputer, Gateway and Cable/DSL modem have been correctly configured.Refer to the Problem Solving section if you cannot make contact with theGateway or the Internet.Gateway's LAN IP Address _______._______._______._______If you are experiencing difficulties with your installation, try the following:• Ensure all networking equipment is switched on. The Gatewayshould be showing a green Power LED. If it is not, check the poweradapter connection. Do not use any power adapter with your Gatewayother than the one supplied.• Ensure the Cable/DSL Modem is connected. The Gateway should bedisplaying a green or yellow Cable/DSL Status LED. If no LED is displayed,check that your modem is switched on and that it is connected to theCable/DSL port with an Ethernet cable.• Ensure that the computer is connected to the Gateway. The Gatewayshould be displaying a green or yellow LAN Status LED. If it is not, checkthat the computer is connected to one of the Gateway's LAN ports withan Ethernet cable.• Ensure your computer is configured correctly. Make sure that thecomputer obtains an IP address automatically. See Section 2 for details.Ensure that the NIC card is configured for autonegotiation.• Ensure that you do not have a web proxy enabled on yourcomputer. Go to the Control Panel and click on Internet Options. Selectthe Connections tab and click on the LAN Settings button at the bottom.Make sure that the Use Proxy Server option is unchecked.• If you are unable to access the Gateway's Web interface. Launch aweb browser and enter http://192.168.1.1. If you chose a different IPaddress, use that instead. Ensure that you include the http:// prefix.• If you cannot remember the Gateway IP address. Run the GatewayDiscovery application from a wired computer. The application can befound on the CD-ROM. This will always connect you to the Gateway.• If you have connected your Gateway to a Switch and the Link LEDis not lit. Refer to Section 1 "Connecting to a Hub or Switch".Cable Internet Connections. • Some Cable providers authenticate to the user’s computer MAC address.If this is required, go to Internet Settings and select Clone the MACAddress. This will copy the MAC address of your computer onto theInternet port of the Gateway. • Some Cable providers authenticate to the user’s Host Name. If this isrequired, go to Internet Settings and enter the host name of yourcomputer into the Host Name field.DSL Internet Connections.• If you have an existing DSL line and have PPPoE or PPTP client softwareinstalled on your computer, you will need to disable it. See section 2.• If your DSL line uses PPPoE or PPTP, go to Internet Settings and ensure thatthe correct IP Allocation mode is selected. Check that your Username andPassword are correct.• Some DSL providers require the use of a PPPoE Service Name. If this isrequired, go to Internet Settings and enter the PPPoE Service Name inthe field provided. If it is not required, you must leave it blank.Wireless Configuration. If you are unable to access the wireless LAN:• Ensure that the wireless client is set to infrastructure mode.• If you have a wired and wireless NIC in the same computer, ensure thatthe wired NIC is disabled. See section 5 for details.• Ensure that the Service Area Name /SSID is the same for the wirelessclient and the Gateway. • Ensure that the Gateway WLAN LED is on. If not, go to the WirelessSettings menu and enable Wireless Networking.• Ensure that WEP (Wired Equivalent Privacy) is the same for the wirelessclient and the Gateway. If there are problems, turn WEP off in the clientand the Gateway until you have established a wireless connection. PROBLEM SOLVINGOfficeConnect Wireless Cable/DSL GatewayYour existing Cable/DSL ModemWireless usersOfficeConnect Wireless Cable/DSL Gateway3CRWE51196LAN StatusCable/DSLWirelessAlertInternetFigure 1 Example Network with OfficeConnect Wireless Cable/DSL Gateway.4 RUNNING THE SETUP WIZARD1. Now you have configured the Gateway via the wired computer, youcan connect to the Gateway via a wireless computer.The Gateway and wireless clients must have both the same SSID and thesame WEP settings. All wireless clients must use Infrastructure mode.The default wireless settings for the Gateway are:2. If you do not have a Wireless LAN you can use the Gateway’s defaultsettings. Ensure that your wireless clients have the default SSID, channeland WEP as detailed above.If you have an existing Wireless LAN, configure the Gateway to use thesame SSID and WEP settings to be compatible with your existing wirelessnetwork.3. If your computer has both a wired and wireless NIC installed, you mustensure that only one NIC is used to communicate with the LAN. To use thewireless NIC, unplug the Ethernet cable and reboot your computer.4. Launch your web browser and attempt to browse to an internet web sitesuch as www.3com.com. If you can successfully access this site, then yourwireless computer, Gateway and Cable/DSL modem have been successfullyconfigured.5. 3Com strongly recommends that you enable WEP encryption to improvethe security of your wireless network and you change the SSID tosomething other than the default. Consult the on line help or the UserGuide for details.5CONNECTING TO THE WIRELESS LANBefore you can configure the Gateway you need to know the IPinformation allocation method used by your ISP. There are four differentways that ISPs allocate IP information, as described below:1. Dynamic IP Address (DSL or Cable)Dynamic IP addressing (or DHCP) automatically assigns the Gateway IPinformation. This method is popular with Cable providers. This methodis also used if your modem has a built in DHCP server.2. PPPoE (DSL only)If the installation instructions that accompany your modem ask you toinstall a PPPoE client on your PC then select this option. Note thatwhen you install the Gateway, you will not need to use the PPPoEsoftware on your PC. To configure the Gateway you will need to knowthe following: Username, Password, and Service Name (if required byyour ISP).3. Static IP Address (DSL or Cable)The ISP provides the IP addressing information for you to entermanually. To configure the Gateway you will need to know thefollowing: IP Address, Subnet Mask, ISP Gateway Address, and DNSaddress(es).4. PPTP (DSL or Cable)PPTP is only used by some European providers. If the installationinstructions that accompany your modem ask you to setup a dialupconnection using a PPTP VPN tunnel then select this option. Note thatwhen you install the Gateway, you will not need to use the dialup VPNon your PC anymore. To configure the Gateway you will need to knowthe following: Username, Password, Service Name (if required by yourISP), and VPN Server address (usually your modem).You will be asked for the IP Allocation Mode when you run the Setup Wizard.3 ISP CONNECTION METHODSService Area Name/SSID ______________________________Channel Number ______________________________Service Area Name / SSID is 3Com Channel 11 WEP Encryption is off.

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