Acer orporated 344A 802.11a/b/g/n/ac + BT4.1 M.2 2230 Type Card User Manual sp513 52N Woody KL UM date EN

Acer Incorporated 802.11a/b/g/n/ac + BT4.1 M.2 2230 Type Card sp513 52N Woody KL UM date EN

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USER’S MANUAL

2 - © 2017. All Rights Reserved.Spin 5Covers: SP513-52NThis revision: July 2017Sign up for an Acer ID and enjoy great benefitsOpen the Acer Portal app to sign up for an Acer ID or sign in if youalready have an Acer ID.There are three great reasons for you to get an Acer ID:• Create your own connected world.• Get the latest offers and product information.• Register your device for quick, personalized customer support.For more information, please visit the Acer BYOC website:www.acer.com/byoc-start ImportantThis manual contains proprietary information that is protected bycopyright laws. The information contained in this manual is subject tochange without notice. Some features described in this manual may notbe supported depending on the Operating System version. Imagesprovided herein are for reference only and may contain information orfeatures that do not apply to your computer. Acer Group shall not beliable for technical or editorial errors or omissions contained in thismanual.Model number: _________________________________Serial number: _________________________________Date of purchase: ______________________________Place of purchase: ______________________________

Table of contents - 3TABLE OF CONTENTSFirst things first 5Your guides ............................................. 5Basic care and tips for using your computer.................................................. 5Turning your computer off........................... 5Taking care of your computer ..................... 6Taking care of your AC adapter .................. 7Cleaning and servicing................................ 7Your Acer notebook tour 8Screen view ............................................. 8Keyboard view ......................................... 9Back view .............................................. 10Base view .............................................. 10Left view ............................................... 11USB Type-C information ........................... 11USB 3.0 information.................................. 11Right view .............................................. 12Using the keyboard 13Lock keys............................................... 13Special keys.............................................. 13Hotkeys ..................................................... 14Windows keys........................................ 15Using the Precision Touchpad 16Touchpad gestures................................ 16Changing touchpad settings .................. 18Recovery 20Creating a factory default backup.......... 20Backing up your wireless and LAN drivers.................................................... 23Restoring your computer ....................... 23Reset this PC and keep my files ............... 23Reset this PC and remove everything ...... 24Using a Bluetooth connection 27Enabling and disabling Bluetooth .......... 27Enable Bluetooth and add a device .......... 27Connecting to the Internet 29Connecting to a wireless network.......... 29Connecting to a wireless LAN................... 29Bluelight Shield 33Securing your computer 35Using a computer security lock.............. 35Using passwords ................................... 35Entering passwords .................................. 36Fingerprint Reader 37How to use the fingerprint reader .......... 37BIOS utility 42Boot sequence....................................... 42Setting passwords ................................. 42Power management 43Saving power ......................................... 43Battery pack 45Battery characteristics ........................... 45Charging the battery ................................. 45Optimizing battery life ............................... 46Checking the battery level......................... 47Battery-low warning .................................. 47Traveling with your computer 48Disconnecting from the desktop ............ 48Moving around ....................................... 48Preparing the computer ............................ 48What to bring to meetings ......................... 49Taking the computer home .................... 49Preparing the computer ............................ 49What to take with you................................ 50Special considerations .............................. 50Setting up a home office ........................... 50Traveling with the computer................... 51Preparing the computer ............................ 51What to take with you................................ 51Special considerations .............................. 51Traveling internationally......................... 51Preparing the computer ............................ 52What to bring with you .............................. 52Special considerations .............................. 52Universal Serial Bus (USB) 54USB Type-C port 55SD card reader 56Video and audio connectors 57Connecting a monitor............................. 57Headphones and microphone................ 57HDMI 58Frequently asked questions 60Requesting service ................................ 62Tips and hints for using Windows 10 ..... 63How do I get to Start? ............................... 63How do I turn off my computer?................ 63How do I unlock my computer?................. 63How do I set the alarm? ............................ 65Where are my apps?................................. 65What is a Microsoft ID (account)?............. 66How do I check for Windows updates?..... 67Where can I get more information?........... 67Internet and online security 68First steps on the net ............................. 68Protecting your computer.......................... 68Choose an Internet Service Provider ........ 68Network connections................................. 70Surf the Net!.............................................. 71Internet security software.......................... 72

Getting started...In this section you will find:• Useful information on caring for your computer and your health• Where to find the power button, ports and connectors• Tips and tricks for using the touchpad and keyboard• How to create recovery backups• Guidelines for connecting to a network and using Bluetooth• Information on using Acer’s bundled software

First things first - 5FIRST THINGS FIRSTWe would like to thank you for making this Acer notebook your choicefor meeting your mobile computing needs.Your guidesTo help you use your Acer notebook, we have designed a set ofguides:First off, the Setup Guide helps you get started with setting up yourcomputer.The Quick Guide introduces you to the basic features and functionsof your new computer. For more on how your computer can help youto be more productive, please refer to the User’s Manual. This guidecontains detailed information on such subjects as system utilities, datarecovery, expansion options and troubleshooting.Once you have connected to the internet, you can download updatesfor your computer from:http://go.acer.com/?id=17883 1. The link will open the Acer Service & Support webpage.2. Scroll down to Drivers and Manuals and search for your model bypasting in or manually entering the serial number, SNID, orproduct model.3. From this page you can also download and install the Aceridentification utility that will automatically detect your computer’sserial number and SNID and allow you to copy it to the clipboard.4. Once you have found your product model, any updates, ordocuments will be listed.Basic care and tips for using your computerTurning your computer offTo turn the power off, do any of the following:• Use the Windows shutdown command: Press the Windows key orselect the Windows Start button, select Power > Shut down.

6 - First things first• Right-click the Windows Start button > Shut down or sign out >Shut down.If you need to power down the computer for a short while, but don’twant to completely shut it down, you can put it to Sleep by doing anyof the following:• Press the power button.• Press the sleep hotkey.• Press the Windows key or select the Windows Start button, selectPower > Sleep.• Right-click the Windows Start button > Shut down or sign out >Sleep.Taking care of your computerYour computer will serve you well if you take care of it.• Only use the adapter provided with your device, or an Acer-approved adapter to power your device.• Do not expose the computer to direct sunlight. Do not place it nearsources of heat, such as a radiator.• Do not expose the computer to temperatures below 0º C (32º F) orabove 50º C (122º F).• Do not subject the computer to magnetic fields.• Do not expose the computer to rain or moisture.• Do not spill water or any liquid on the computer.• Do not subject the computer to heavy shock or vibration.• Do not expose the computer to dust or dirt.• Never place objects on top of the computer.• Do not slam the computer display when you close it.• Never place the computer on uneven surfaces.NoteIf you cannot power off the computer normally, press and hold the powerbutton for up to ten seconds to shut down the computer. If you turn off thecomputer and want to turn it on again, wait at least two seconds beforepowering up.

First things first - 7Taking care of your AC adapterHere are some ways to take care of your AC adapter:• Do not connect the adapter to any other device.• Do not step on the power cord or place heavy objects on top of it.Route the power cord and any cables away from where people walk.• When unplugging the power cord, do not pull on the cord itself butpull on the plug.• The total ampere ratings of the equipment plugged in should notexceed the ampere rating of the cord if you are using an extensioncord. Also, the total current rating of all equipment plugged into asingle wall outlet should not exceed the fuse rating.Cleaning and servicingWhen cleaning the computer, follow these steps:1. Turn off the computer.2. Disconnect the AC adapter.3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners.If your computer is dropped or visibly damaged, or does not worknormally, please contact your nearest authorized Acer service center.

8 - Your Acer notebook tourYOUR ACER NOTEBOOK TOURAfter setting up your computer as illustrated in the Setup Guide, let usshow you around your new Acer computer.Screen view#Icon Item Description1 Microphones4 array microphones for far-field technology that allows users to access Cortana up to 4 meters away.2 WebcamWeb camera for video communication.A light next to the webcam indicates that the webcam is active.3 Touchscreen Displays computer output, supports multi-touch input.312

Your Acer notebook tour - 9Keyboard view#Icon Item Description1 Speakers Deliver stereo audio output.2 KeyboardFor entering data into your computer.See "Using the keyboard" on page 13.3Fingerprint readerFingerprint reader for Windows Hello and security.4 TouchpadTouch-sensitive pointing device.The touchpad and selection buttons form a single surface. Press down firmly on the touchpad surface to perform a left click. Press down firmly on the lower right corner to perform a right click.1432

10 - Your Acer notebook tourBack viewBase view#Icon Item Description1Ventilation and cooling fanAllows the computer to stay cool.Do not cover or obstruct the openings.2 Speakers Deliver stereo audio output.#Icon Item Description1Battery reset pinholeSimulates removing and reinstalling the battery.Insert a paperclip into the hole and press for four seconds.2Ventilation and cooling fanAllows the computer to stay cool.Do not cover or obstruct the openings.1212

Your Acer notebook tour - 11Left view USB Type-C information• USB 3.1 Gen 1 with transfer speeds up to 5 Gbps.• Supports DisplayPort™ audio/video output.• Delivers up to 3 A at 5 V DC for USB charging.• DC-in: requires power adapter or power source providing 45 W at15~20 V.For optimal performance, please use a certified Acer power adapteror USB Power Delivery device.USB 3.0 information• USB 3.0 compatible ports are blue.• Compatible with USB 3.0 and earlier devices. • For optimal performance, use USB 3.0-certified devices.• Defined by the USB 3.0 specification (SuperSpeed USB).#Icon Item Description1 DC-in jack Connects to an AC adapter.2 HDMI port Supports high-definition digital video connections.3USB Type-C port with DC-inConnects to the provided USB Type-C power adapter and to USB devices with a USB Type-C connector. Supports DisplayPort™ over USB-C™.4 USB port Connects to USB devices.5USB port with power-off chargingConnects to USB devices.1 2 3 4 5

12 - Your Acer notebook tourRight view#Icon Item Description1Power indicator Indicates the computer’s power status.Battery indicatorIndicates the computer’s battery status.Charging: The light shows amber when the battery is charging.Fully charged: The light shows blue when in AC mode.2 + / - Volume control key Adjusts the system volume.3Headset/speaker jackConnects to audio devices (e.g., speakers, headphones) or a headset with microphone.4 SD card readerAccepts one Secure Digital (SD or SDHC) card.Only one card can operate at a time.5 USB port Connects to USB devices.6 Power button Turns the computer on and off.7 Noble lock slot Connects to a Noble-compatible security lock.12 3 4 567

Using the keyboard - 13USING THE KEYBOARDThe keyboard has full-sized keys and an embedded numeric keypad,separate cursor, lock, Windows, function and special keys.Lock keysThe keyboard has lock keys which you can use to turn keyboardfunctions on and off.Special keysYour computer’s keyboard includes keys that activate specialfunctions. The function of each key is clearly marked with an icon. Lock key DescriptionCaps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.Num LockWhen Num Lock is on, the keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry.Icon Function DescriptionFn Hotkey for second functionActivates a second function on certain keys. E.g. press the Fn key to activate the F1 to F12 keys.Sleep Puts the computer in Sleep mode.Airplane mode Turns on / off the computer's network devices.Brightness down Decreases the screen brightness.Brightness up Increases the screen brightness.Display toggleSwitches display output between the display screen, external monitor (if connected) and both.

14 - Using the keyboardHotkeysThe computer uses hotkeys (key combinations) to access functionkeys and navigation commands. To activate hotkeys, press and hold the Fn key before pressing theother key in the hotkey combination. Display off Turns the display screen backlight off to save power. Press any key to return.Touchpad toggle Turns the built-in touchpad on and off.Keyboard backlight toggle Turns the keyboard backlight on and off.Speaker toggle Turns the speakers on and off.Volume down Decreases the sound volume.Volume up Increases the sound volume.NumLk Numeric Lock Turns Numeric Lock on or off.Icon Function DescriptionHotkey Function DescriptionFn + Special keys (see page 13)Function keys Activates the F1 to F12 keys.Fn + Pg Up Home Scrolls to the beginning of a document.Fn + Pg Dn End Scrolls to the end of a document.NoteIt is not necessary to press the Fn key to use the F1 to F12 function keyswhen starting your computer or when using the BIOS.To swap the hotkey and special function of the F1 to F12 keys, change thefunction key setting in the BIOS (to open the BIOS press F2 when startingyour computer, then select the Main menu and change Function keybehavior to Function keys).

Using the keyboard - 15Windows keysThe keyboard has two keys that perform Windows-specific functions.Key DescriptionWindows keyPressed alone it returns to the Start screen or to return to the last open app. It can also be used with other keys for special functions, please check Windows Help.Application keyThis key has the same effect as clicking the right mouse button; it opens the application's context menu.

16 - Using the Precision TouchpadUSING THE PRECISION TOUCHPADThe touchpad controls the arrow (or 'cursor') on the screen. As youslide your finger across the touchpad, the cursor will follow thismovement. The Precision Touchpad (PTP) is designed to provide amore uniform, smooth, and accurate touchpad experience. Manyapplications support precision touchpad gestures that use one ormore fingers, however, some gestures may not be supported by thespecific application or program you are using.Touchpad gesturesSingle-finger slideSlide a finger across the touchpad to move the cursor.Single-finger press or tapPress the touchpad down, or lightly tap the touchpad with your finger, to perform a 'click', which will select or start an item. Quickly repeat the tap to perform a double tap or 'double click'.Two-finger pressLightly tap the touchpad with two fingers to perform a 'right click'. In the Start screen, this will toggle the app commands. In most apps this will open a context menu related to the selected item.Two-finger slideSwiftly scroll through web pages, documents and playlists by placing two fingers on the touchpad and moving both in any direction.Two-finger pinchZoom in and out of photos, maps and documents with a simple finger-and-thumb gesture.

Using the Precision Touchpad - 17The precision touchpad includes added technology features that helprecognize and prevent unintentional gestures such as accidental taps,gestures, and pointer movement. Three-finger pressLightly tap the touchpad with three fingers to open Cortana (if your computer supports Cortana) or open the Action Center (if your computer does not support Cortana).Three-finger swipeSwipe across the touchpad with three fingers.• Swipe up to open Task View. Move the cursor over awindow and tap the touchpad to select that window, orswipe downwards to exit Task View.• Swipe down to minimize all open windows and showDesktop; swipe upwards to restore the minimizedwindows.• Swipe left or right to switch between open windows.Four-finger pressLightly tap the touchpad with four fingers to open the Action Center.Four-finger swipeSwipe across the touchpad with four fingers.• Swipe up to open Task View. Move the cursor over awindow and tap the touchpad to select that window, orswipe downwards to exit Task View.• Swipe down to minimize all open windows and showDesktop; swipe upwards to restore the minimizedwindows.• Swipe left or right to switch between open desktops.NoteThe touchpad is sensitive to finger movement; the lighter the touch, the betterthe response. Please keep the touchpad and your fingers dry and clean.

18 - Using the Precision TouchpadChanging touchpad settingsTo change the touchpad settings to suit your personal requirements,please do the following.1. In the icon tray in the lower right-hand corner of the screen, selectthe Notifications icon to open the Notifications pane.2. Select All settings.3. Select Devices > Mouse & touchpad.4. Now you can adjust the settings to suit your personal needs. Youcan change the primary button for left- or right-handed use, turn thetouchpad off if you prefer to use a mouse, or set a delay to preventthe cursor from moving if you accidentally tap the touchpad withyour palm while working. Scroll down to see more settings.

Using the Precision Touchpad - 19

20 - RecoveryRECOVERYIf you are having trouble with your computer, and the frequently askedquestions (see Got a question? on page 59) do not help, you canrecover your computer.This section describes the recovery tools available on your computer.Acer provides Acer Care Center, which allows you to reset your PC,refresh your PC, or create a factory default backup. If you cannotaccess Acer Care Center, go to Action Center. Or, click Settings inthe Start menu, select Update & security and then click Recovery. Creating a factory default backupBackup allows you to quickly and easily back up your operatingsystem, installed apps and data.1. From Start, select All apps then Acer. Select Acer RecoveryManagement in the list of Acer apps.NoteAcer Care Center vary depending on model or Operating System.ImportantWe recommend that you create a Factory Default Backup as soon aspossible. In certain situations a full recovery will require a USBrecovery backup.NoteSince the recovery backup requires at least 8 GB of storage after formatting,it is recommended to use a USB drive with a capacity of 16 GB or larger.

Recovery - 212. Select the Backup tab and click Get Started for Create FactoryDefault Backup to open the Recovery Drive window. 3. Make sure Backup system files to the recovery drive is selectedand click Next. 4. Plug in the USB drive and wait for the PC to detect the USB drivethen click Next.

22 - Recovery•Since the recovery backup requires at least 8 GB of storage afterformatting, it is recommended to use a USB drive with a capacityof 16 GB or larger. 5. Everything on the drive will be deleted. Click Create to continue.6. You will be shown the backup progress on the screen.7. Follow the process until it completes.8. After creating the recovery backup, you can choose to delete therecovery information on your computer. If you delete thisinformation, you can only use the USB recovery backup to restoreyour computer, if you lose or erase the USB drive, you cannotrestore your computer.9. Unplug the USB drive and label it clearly.ImportantWrite a unique, descriptive label on the backup, such as 'WindowsRecovery Backup'. Make sure you keep the backup in a safe place thatyou will remember.

Recovery - 23Backing up your wireless and LAN driversBack up your wireless and LAN drivers. You can use these backups toinstall the wireless and LAN drivers if you install another operatingsystem.1. From Start, select All apps then Acer. Select Acer RecoveryManagement in the list of Acer apps.2. Select the Backup tab and click Get started for Backup wirelessand LAN drivers. Choose a folder to save your drivers and selectOK.Restoring your computerRecovery Management allows you to quickly and easily restore yourcomputer back to its default status. You can choose to keep your filesor remove them before reinstalling Windows.Reset this PC and keep my files1. From Start, select All apps then Acer. Select Acer RecoveryManagement in the list of Acer apps.2. Select the Restore tab and click Get started to Choose an option.

24 - Recovery3. Select Keep my files to refresh your PC and reinstall your operatingsystem without removing your personal files. Click Next to continue. 4. Resetting the PC will reinstall Windows, change settings back totheir factory defaults and remove all preinstalled apps and programswithout removing your personal files. Click Reset to continue. 5. You will be shown the reset progress on the screen. The screen willturn off during the reset process.6. The screen will turn back on when it is installing Windows. Your PCwill restart several times during the reset process.7. Follow the process until it completes.8. When your PC has completed the reset process, Windows will havebeen reset back to its factory default settings without removing yourpersonal files.Reset this PC and remove everything1. From Start, select All apps then Acer. Select Acer RecoveryManagement in the list of Acer apps.ImportantIf you have apps installed on your PC, they will be removed.

Recovery - 252. Select the Restore tab and click Get Started to Choose an option. 3. Select Remove everything to reset your PC back to its factorydefault. This process will reinstall your operating system andremove all of your personal files, apps, and settings. 4. Select Just remove my files if you are keeping your computer. Thiswill be quicker, but less secure. Files may still be recovered with afile recovery program.Select Remove files and clean the drive if you are not keeping

26 - Recoveryyour computer. This process will take longer, but will be moresecure. 5. Click Reset to continue.6. You will be shown the reset progress on the screen. The screen willturn off during the reset process.7. The screen will turn back on when it is installing Windows. Your PCwill restart several times during the reset process.8. Follow the process until it completes.9. When your PC has completed the reset process, Windows will usefactory default settings.WarningSelecting "Remove files and clean the drive" will remove all of yourpersonal files and accounts, along with pre-existing drivers that mayaffect your Windows installation.

Using a Bluetooth connection - 27USING A BLUETOOTH CONNECTIONBluetooth is a technology enabling you to transfer data wirelessly overshort distances between many different types of devices. Bluetooth-enabled devices include computers, cell phones, tablets, wirelessheadsets, and keyboards.To use Bluetooth, you must ensure the following:1. Bluetooth is enabled on both devices.2. Your devices are "paired" (or connected).Enabling and disabling BluetoothThe Bluetooth adapter must be enabled on both devices. For yourcomputer, this may be an external switch, a software setting, or aseparate Bluetooth dongle plugged into the computer’s USB port (if nointernal Bluetooth adapter is available).Enable Bluetooth and add a deviceEvery new device must first be "paired" with your computer’sBluetooth adapter. This means it must first be authenticated forsecurity purposes. You only need to pair once. After that, simplyturning on the Bluetooth adapter of both devices will connect them.Bluetooth on your computer is disabled by default. To enable yourcomputer’s Bluetooth adapter, do the following:1. Press the Windows key or select the Windows Start button >Settings > Devices > Bluetooth, and click the toggle underBluetooth to enable/disable it.2. Your computer will automatically start searching for devices, as wellas make itself visible to other devices.NotePlease check your devices owner’s manual to determine how to turn on itsBluetooth adapter.

28 - Using a Bluetooth connection3. Select the device you wish to pair from the list of discovereddevices, and select Pair.4. A code displays on your computer, which should match the codedisplayed on your device. Select Yes. Then, accept the pairing fromyour device.You can also enter the Bluetooth settings by selecting theNotifications icon in the lower right-hand corner of the screen to openthe Notifications pane. From here, you can enable or disableBluetooth or right-click on Bluetooth > Open settings to enter theBluetooth settings.NoteSome devices using older versions of the Bluetooth technology require bothdevices to enter a PIN. In the case of one of the devices not having any inputs(as in a headset), the passcode is hardcoded into the device (usually "0000"or "1234"). Consult your device’s user manual for more information.

Connecting to the Internet - 29CONNECTING TO THE INTERNETThis chapter includes general information on types of connections,and getting connected to the internet. For detailed information, pleaserefer to Network connections on page 70. Your computer’s built-in network features make it easy for you toconnect your computer to the internet.First though, in order to connect to the internet from home, you’ll needto sign up for internet services from an ISP (Internet Service Provider)-- usually a phone or cable company -- that will have to go to yourhome or office to set up internet service. The ISP will install a smallbox, a router or modem, that will allow you to connect to the internet.Connecting to a wireless networkConnecting to a wireless LANA wireless LAN (or WLAN) is a wireless local area network, which canlink two or more computers without using wires. Once connected toWLAN, you can access the internet. You can also share files, otherdevices, and even your internet connection itself.Your computer's wireless connection is turned on by default andWindows will detect and display a list of available networks duringsetup. Select your network and enter the password if required.Acer notebook computers feature an Airplane mode hotkey that turnsthe network connection on or off. You can use the networkWarningUsing wireless devices while flying in aircraft may be prohibited. Allwireless devices must be switched off before boarding an aircraft andduring take-off, as they may be dangerous to the operation of theaircraft, disrupt communications, and even be illegal. You may turn onyour computer’s wireless devices only when informed that it is safe todo so by the cabin crew.

30 - Connecting to the Internetmanagement options to turn your wireless network on/off or controlwhat is shared over the network.To connect to a wireless network, please follow the steps below.1. Ensure you have a wireless router/access point and current internetconnection through the ISP of your choice. Make a note of thewireless network’s name and password (if necessary). If you aretrying to connect to a public network (such as at a coffeeshop),make sure you have the wireless network’s name.2. In the icon tray in the lower right-hand corner of the screen, selectthe Notifications icon to open the Notifications pane.3. Select All settings.4. Select Network & internet.NotePlease refer to your ISP or router documentation for details on connecting tothe internet.

Connecting to the Internet - 315. Make sure Wi-Fi is On and select Show available networks.6. You will see a list of available wireless networks. Select the one youwish to use.

32 - Connecting to the Internet7. Once you select a wireless network, select Connect.8. If required, enter the network’s password.

Bluelight Shield - 33BLUELIGHT SHIELDThe Bluelight Shield can be enabled to reduce blue-light emissionsfrom the screen to protect your eyes.To configure the Bluelight Shield, Search for ’Acer Quick Access’ inthe Start Menu. From here you can toggle Bluelight Shield on or off,and you can choose from four different modes to fit your needs: No. Item Description1LowReductionReduces blue light emission from the LED backlit screen by 10% to 25% for basic protection.2MediumReductionReduces blue light emission from the LED backlit screen by 26% to 45% to protect your eyes.3HighReductionReduces blue light emission from the LED backlit screen by 46% to 65% for maximum protection.4Long Hour ModeProfessionally tuned to reduce eye strain over an extended period of time.NoteSpecifications vary depending on model or Operating System.

Keeping your computer and data safe...In this section you will find:• How to secure your computer• Setting passwords• What you need to prepare when you’re traveling• How to get the most out of your battery

Securing your computer - 35SECURING YOUR COMPUTERYour computer is a valuable investment that you need to take care of.Learn how to protect and take care of your computer.Security features include hardware and software locks — a securitynotch and passwords.Using a computer security lockThe computer comes with a computer security slot for a security lock.Wrap a computer security lock cable around an immovable objectsuch as a table or handle of a locked drawer. Insert the lock into thenotch and turn the key to secure the lock. Some keyless models arealso available.Using passwordsPasswords protect your computer from unauthorized access. Settingthese passwords creates several different levels of protection for yourcomputer and data:• Supervisor Password prevents unauthorized entry into the BIOSutility. Once set, you must enter this password to gain access to theBIOS utility. See Setting passwords on page 42.• User Password secures your computer against unauthorized use.Combine the use of this password with password checkpoints onboot-up and resume from Hibernation (if available) for maximumsecurity.• Password on Boot secures your computer against unauthorizeduse. Combine the use of this password with password checkpointson boot-up and resume from Hibernation (if available) for maximumsecurity.ImportantDo not forget your Supervisor Password! If you forget your password,please get in touch with your dealer or an authorized service center.

36 - Securing your computerEntering passwordsWhen a password is set, a password prompt appears in the center ofthe display screen.• When the Supervisor Password is set, a prompt appears when youenter the BIOS utility.• Type the Supervisor Password and press Enter to access the BIOSutility. If you enter the password incorrectly, a warning messageappears. Try again and press Enter.• When the User Password is set and the password on bootparameter is enabled, a prompt appears at boot-up.• Type the User Password and press Enter to use the computer. Ifyou enter the password incorrectly, a warning message appears. Tryagain and press Enter.ImportantYou have three chances to enter a password. If you fail to enter thepassword correctly after three tries, the system halts. Press and holdthe power button for four seconds to shut down the computer. Thenturn on the computer again, and try again.

Fingerprint Reader - 37FINGERPRINT READERIn addition to using an account password or PIN to sign in to Windowsapps and services, you can also use the fingerprint reader to sign-inand unlock your Acer notebook.In order to use the fingerprint reader, you must first configure thefingerprint reader to recognize your fingerprint to confirm your identity.How to use the fingerprint reader1. Select the Start button, then select Settings > Accounts > Sign-inoptions to set up Windows Hello.

38 - Fingerprint Reader2. Set a PIN code. 3. In Windows Hello, select Set up to configure the fingerprint reader.

Fingerprint Reader - 394. In the Windows Hello set up window, select Get started to begin thefingerprint configuration. 5. Enter your PIN to confirm your identity.

40 - Fingerprint Reader6. When the Windows Hello setup window appears, follow theonscreen directions. Press and hold your finger on the fingerprintsensor and then lift. Repeat this step until the fingerprintconfiguration is complete.

Fingerprint Reader - 417. Once the fingerprint configuration is complete, you will be able tosign in or unlock your computer by placing your fingerprint on thefingerprint reader. You may select Add another to add anotherfingerprint to unlock the computer. NoteIf the notebook has multiple accounts, you can set up access separately andautomatically switch between accounts.

Power management - 43POWER MANAGEMENTThis computer has a built-in power management unit that monitorssystem activity. System activity refers to any activity involving one ormore of the following devices: keyboard, mouse, hard disk,peripherals connected to the computer, and video memory. If noactivity is detected for a period of time, the computer stops some or allof these devices in order to conserve energy.Saving powerDisable Fast startupYour computer uses Fast startup to start quickly, but also uses a smallamount of power to check for signals to start. These checks will slowlydrain your computer’s battery. If you prefer to reduce your computer’s power requirements andenvironmental impact, turn off Fast startup:1. Open the desktop.2. Click Power Options in the Notification area.3. Select Power & sleep settings.4. Select Additional power settings.5. Select Choose what the power buttons do.NoteIf Fast startup is off, your computer will take longer to start from Sleep.Your computer will also not start if it receives an instruction to start over anetwork (Wake on LAN).

44 - Power management6. Select Change settings that are currently unavailable. 7. Scroll down and disable Turn on fast startup. 8. Select Save changes.

Battery pack - 45BATTERY PACKThe computer uses an embedded Lithium battery that gives you longuse between charges.Battery characteristicsThe battery is recharged whenever you connect the computer to theAC adapter. Your computer supports charge-in-use, enabling you torecharge the battery while you continue to operate the computer.However, recharging with the computer turned off significantlyreduces charge time.The battery will come in handy when you travel or during a powerfailure. Charging the batteryPlug the AC adapter into the computer, and connect to a mains poweroutlet.Conditioning a new battery packBefore you use a battery pack for the first time, there is a conditioningprocess that you should follow:1. Connect the AC adapter and fully charge the battery.2. Turn on the computer and complete setting up the operating system.3. Disconnect the AC adapter.4. Operate the computer using battery power.5. Reconnect the AC adapter and fully charge the battery again.Follow these steps again until the battery has been charged anddischarged three times.NoteYou are advised to charge the battery before retiring for the day. Chargingthe battery overnight before traveling enables you to start the next day with afully charged battery.

46 - Battery packUse this conditioning process for all new batteries, or if a batteryhasn't been used for a long time. The battery conditioning process ensures your battery accepts themaximum possible charge. Failure to follow this procedure will preventyou from obtaining the maximum battery charge, and will also shortenthe effective lifespan of the battery.In addition, the useful lifespan of the battery is adversely affected bythe following usage patterns:• Using the computer on constant AC power.• Not discharging and recharging the battery to its extremes, asdescribed above.• Frequent use; the more you use the battery, the faster it will reachthe end of its effective life. An embedded battery has a life span ofmore than 1,000 charge/discharge cycles.Optimizing battery lifeOptimizing battery life helps you get the most out of battery operation,prolonging the charge/recharge cycle and improving rechargingefficiency. You are advised to follow the suggestions set out below:• Use AC power whenever possible, reserving battery for mobile use.• Remove accessories that are not being used (e.g. a USB diskdrive), as they can continue to draw power.• Store your PC in a cool, dry place. The recommended temperatureis 10° C (50° F) to 30° C (86° F). Higher temperatures cause thebattery to self-discharge faster.• Excessive recharging decreases the battery life.• Look after your AC adapter and battery. WarningDo not expose battery packs to temperatures below 0° C (32° F) orabove 45° C (113° F). Extreme temperatures may adversely affect thebattery pack.

Battery pack - 47Checking the battery levelThe power meter indicates the current battery level. Rest the cursorover the battery/power icon on the taskbar to see the battery's presentcharge level.Battery-low warningWhen using battery power pay attention to the power meter.When the battery-low warning appears, the recommended course ofaction depends on your situation:ImportantConnect the AC adapter as soon as possible after the battery-lowwarning appears. Data may be lost if the battery is allowed to becomefully depleted and the computer shuts down.Situation Recommended ActionThe AC adapter and a power outlet are available.1. Plug the AC adapter into the computer, and then connect to the main power supply.2. Save all necessary files.3. Resume work.Turn off the computer if you want to recharge the battery rapidly.The AC adapter or a power outlet is unavailable. 1. Save all necessary files.2. Close all applications.3. Turn off the computer.

48 - Traveling with your computerTRAVELING WITH YOUR COMPUTERThis section gives you tips and hints to consider when moving aroundor traveling with your computer.Disconnecting from the desktopFollow these steps to disconnect your computer from externalaccessories:1. Save any open files.2. Remove discs from optical drive.3. Shut down the computer or put it into Sleep or Hibernate mode.4. Close the display cover.5. Disconnect the cord from the AC adapter.6. Disconnect the keyboard, pointing device, printer, external monitorand other external devices.7. Disconnect the Kensington / Noble lock if you are using one tosecure the computer.Moving aroundWhen you are just moving within short distances, for example, fromyour office desk to a meeting room.Preparing the computerBefore moving the computer, close and latch the display cover toplace it in Sleep mode. You can now safely take the computeranywhere you go within the building. To wake the computer fromSleep mode, open the display and, if necessary, press and releasethe power button.If you are taking the computer to a client's office or a different building,you may choose to shut down the computer: Press the Windows key, click Power then select Shut DownOr:

Traveling with your computer - 49You can put the computer in Sleep mode by pressing the Sleephotkey or by closing the display.When you are ready to use the computer again, open the display and,if necessary, press and release the power button.What to bring to meetingsIf your meeting is relatively short, you probably do not need to bringanything with you other than your computer. If your meeting will belonger, or if your battery is not fully charged, you may want to bringthe AC adapter with you to plug in your computer in the meeting room.If the meeting room does not have an electrical outlet, reduce thedrain on the battery by putting the computer in Sleep mode. Press theSleep hotkey or close the display cover whenever you are not activelyusing the computer.Taking the computer homeWhen you are moving from your office to your home or vice versa.Preparing the computerAfter disconnecting the computer from your desktop, follow thesesteps to prepare the computer for the trip home:• Check that you have removed all media and compact discs from thedrive(s). Failure to remove the media can damage the drive head.• Pack the computer in a protective case that can prevent thecomputer from sliding around and cushion it if it should fall.NoteThe computer may enter Hibernation or Deep Sleep mode after being inSleep mode for a period of time.WarningAvoid packing items next to the top cover of the computer. Pressureagainst the top cover can damage the screen.

50 - Traveling with your computerWhat to take with youUnless you have some items at home, take the following items withyou:• AC adapter and power cord.• The printed Setup Guide.Special considerationsFollow these guidelines to protect your computer while traveling toand from work:• Minimize the effects of temperature changes by keeping thecomputer with you.• If you need to stop for an extended period of time and cannot carrythe computer with you, leave the computer in the trunk of the car toavoid exposing the computer to excessive heat.• Changes in temperature and humidity can cause condensation.Allow the computer to return to room temperature, and inspect thescreen for condensation before turning on the computer. If thetemperature change is greater than 10° C (18° F), allow thecomputer to come to room temperature slowly. If possible, leave thecomputer for 30 minutes in an environment with a temperaturebetween outside and room temperature.Setting up a home officeIf you frequently work on your computer at home, you may want topurchase a second AC adapter for use at home. With a second ACadapter, you can avoid carrying the extra weight to and from home.If you use your computer at home for significant periods of time, youmight also want to add an external keyboard, monitor or mouse.

Traveling with your computer - 51Traveling with the computerWhen you are moving within a larger distance, for instance, from youroffice building to a client's office building or traveling locally.Preparing the computerPrepare the computer as if you were taking it home. Make sure thatthe battery in the computer is charged. Airport security may requireyou to turn on your computer when carrying it into the gate area.What to take with youTake the following items with you:• AC adapter• Additional printer driver files if you plan to use another printerSpecial considerationsIn addition to the guidelines for taking the computer home, followthese guidelines to protect your computer while traveling:• Always take the computer as carry-on luggage.• If possible, have the computer inspected by hand. Airport security X-ray machines are safe, but do not put the computer through a metaldetector.Traveling internationallyWhen you are moving from country to country.ImportantCheck with your airline for any special requirements for travelling withLithium batteries.ImportantCheck with your airline for any special requirements for travelling withLithium batteries.

52 - Traveling with your computerPreparing the computerPrepare the computer as you would normally prepare it for traveling.What to bring with youBring the following items with you:• AC adapter.• Power cords that are appropriate for your destination(s).• Additional printer driver files if you plan to use another printer.• Proof of purchase, in case you need to show it to customs officials.• International Travelers Warranty passport.Special considerationsFollow the same special considerations as when traveling with thecomputer. In addition, these tips are useful when traveling internationally:• When traveling in another country, check that the local AC voltageand the AC adapter power cord specifications are compatible. If not,purchase a power cord that is compatible with the local AC voltage.Do not use converter kits sold for appliances to power the computer.• If you are using the modem, check if the modem and connector arecompatible with the telecommunications system of the country youare traveling in.

In this section you will find:• Information on the ports and connectors fitted to your computerPorts and connectors...

54 - Universal Serial Bus (USB)UNIVERSAL SERIAL BUS (USB)The USB port is a high-speed port which allows you to connect USBperipherals, such as a mouse, an external keyboard, additionalstorage (external hard disks), or any other compatible device.You can also charge devices such as tablets, smartphones, or otherdevices through a USB port. Some USB 3.0 ports support chargingdevices when the computer is in Hibernate or turned off. Additionally,you can use a USB hub to connect multiple devices to a single USBport.NoteTwo USB standards are currently available on Acer computers: USB 2.0(High-speed USB) and USB 3.0 (SuperSpeed USB). USB 2.0 ports on Acercomputers have a black tongue in the port, while USB 3.0 ports have a bluetongue. For best performance, USB 3.0 devices should always be pluggedinto USB 3.0 ports. Consult your device’s documentation to see whichstandard it supports.ImportantWhen removing a USB storage device, you should right-click on theUSB icon in the Windows task bar and select "Eject <device>" to tell theoperating system to stop using the device before removing it. Failure todo this may result in data loss or damage to your peripheral.

USB Type-C port - 55USB TYPE-C PORTA USB Type-C port is a connector that allows you to easily connectUSB Type-C peripherals, such as additional storage (e.g. an externaldrive), or any other compatible device. The Type-C port is reversable; connectors may be inserted with eitherside up.NoteOn Acer computers USB Type-C ports support up to USB 3.1 (SuperSpeedUSB, 5 Gbps). Other USB or Thunderbolt devices with a USB Type-C connector aresupported, but transfer speed may be reduced and certain functions will bedisabled (such as Thunderbolt video support).ImportantWhen removing a USB storage device, you should right-click on theUSB icon in the Windows task bar and select "Eject <device>" to tell theoperating system to stop using the device before removing it. Failure todo this may result in data loss or damage to your peripheral.

56 - SD card readerSD CARD READERSD (Secure Digital) cards are used in a wideselection of digital cameras, tablets, media playersand cellular phones. Inserting an SD card1. Align the card so that the connector points towards the port, with theconnectors facing down.2. Carefully slide the card into the port. If you find you need to use anyforce to insert the card, try reorientating the card slightly.3. Push the card until it clicks into place. A few millimetres of the cardwill extend from beyond the slot.If the card contains some files, the Windows AutoPlay window mayappear (this depends on the contents of the card) and ask you if youwish to use a program to access the contents of the card.SD, SDHC and SDXC cardsDifferent types of SD cards cover different capacities, while using thesame overall design. SD cards contain up to 4 GB; SDHC cardscontain up to 32 GB; and SDXC cards can contain up to 2048 GB(2 TB). Your computer provides an SDHC or SDXC compatible cardreader. ImportantWhen removing an SD card, you should right-click on the USB icon inthe Windows task bar and select "Eject <card name>" to tell theoperating system to stop using the device before removing it. Failure todo this may result in data loss or damage to your peripheral.NoteSDXC memory cards can only be used in an SDXC-compatible reader; SDand SDHC cards can be used in either type.

Video and audio connectors - 57VIDEO AND AUDIO CONNECTORSAdd an external monitor to your computer via a video port. The type ofport available depends on your computer’s configuration.Connecting a monitor1. Check that the computer is powered off and the monitor powerswitch is turned off.2. Attach the video cable to the monitor port on the computer.3. Connect the monitor power cable and plug it into a properlygrounded wall outlet.4. Follow any setup instructions in the monitor's user's guide.5. Turn on power to the monitor, then the computer.6. The correct resolution and refresh rate should be detectedautomatically. If necessary, change the display settings used by thecomputer.Headphones and microphoneOne or more 3.5 mm jacks on your computer allow you to connectaudio devices. Use the headphone port to plug in stereo headphones or poweredspeakers; connecting an audio device to the headphone port disablesthe built-in speakers. Use the microphone port to connect an external microphone;connecting a microphone disables the built-in microphone.NoteTo access the display controls, right-click anywhere on the desktop andselect Display settings.NoteSome computers have a single "combo" port that allows you to use single-pinheadsets with a built-in microphone. These headsets are most commonlyused with smartphones.

58 - HDMIHDMIHDMI (High-Definition Multimedia Interface) is a high-quality, digitalaudio/video interface. HDMI allows you to connect any compatibledigital audio/video source, such as your computer, a set-top box, DVDplayer, and audio/video receiver to any compatible digital audio and/orvideo monitor, such as a digital television (DTV) with a single cable.The single cable keeps everything neat and tidy while ensuring easyconnection and the best audio and visual quality.

Got a question?In this section you will find:• Frequently asked questions• Tips for using Windows 10• Troubleshooting information• How to protect yourself while online• Where to find Acer service center contact information

60 - Frequently asked questionsFREQUENTLY ASKED QUESTIONSThe following is a list of possible situations that may arise during theuse of your computer. Easy solutions are provided for each one.I turned on the power, but the computer does not start or boot up.Check if power is being supplied to the computer (if your computerhas a power indicator, it will be off); if there is no power, check thefollowing:• If you are using on the battery, it may be low and unable to powerthe computer. Connect the AC adapter to recharge the battery pack.You may need to wait a few minutes before trying to turn yourcomputer on again.• Make sure that the AC adapter is properly plugged into thecomputer and to the power outlet.If power is being supplied to the computer, check the following:• Do you have a USB storage device (USB drive, CD drive orsmartphone) plugged into your computer? Unplug it and press Ctrl+ Alt + Del to restart the system.Nothing appears on the screen.The computer’s power management system automatically blanks thescreen to save power. Press any key to turn the display back on.If pressing a key does not turn the display back on, three things mightbe the cause:• The brightness level might be too low. Use the Brightness up hotkeyto adjust the brightness level.• The display device might be set to an external monitor. Press thedisplay toggle hotkey to toggle the display back to the computer.• The computer may be in Sleep or Hibernate mode (if there is apower LED, it will flash). Press and release the power button toresume.No audio is heard from the computer.Check the following:• The volume may be muted. Look at the volume control (speaker)

Frequently asked questions - 61icon in the taskbar. If it is crossed-out, click the icon and deselect theMute all option.• The volume level may be too low. Check the volume from thevolume control (speaker) icon in the taskbar. You can also use thevolume control hotkeys to adjust the volume.• If headphones, earphones or external speakers are connected tothe headphone jack on the computer, the internal speakersautomatically turn off.The keyboard does not respond.Try attaching an external keyboard to a USB port on the computer. If itworks, contact your dealer or an authorized service center as theinternal keyboard cable may be loose.The printer does not work.• Make sure that the printer is connected to a power outlet and that itis turned on.• Make sure that the printer cable is connected securely to a USB portand the corresponding port on the printer.I want to restore my computer to its original settings.This recovery process helps you restore the C: drive with the originalsoftware content that is installed when you purchased your computer.Before performing a restore operation, please check the BIOS settings.1. Check to see if Acer disk-to-disk recovery is enabled or not.2. If there is a D2D Recovery setting in Main, make sure it is Enabled.3. Exit the BIOS utility and save changes. The system will reboot.NoteIf your system is the multilingual version, the operating system and languageyou choose when you first turn on the system will be the only option for futurerecovery operations.WarningYour C: drive will be reformatted and all data will be erased. It isimportant to back up all data files before using this option.

Frequently asked questions - 63Tips and hints for using Windows 10We know this is a new operating system that will take some gettingused to, so we've created a few pointers to help you get started.How do I get to Start?Tap the Start button on the lower left-hand corner of the screen.Where’s the Start button?The Start button will appear in the desktop taskbar. Tapping it willopen Start where you can launch apps.How do I see all of my apps?Tap the Windows Start button and tap All apps to show a list ofinstalled apps on the computer.How do I turn off my computer?Tap the Windows Start button and tap the power icon > Shut down.Can I turn off notifications?You can turn off notifications so that you can leave your computerrunning, but not be disturbed by notifications.Tap the Windows Start button and tap Settings > System >Notifications & actions. From here you can enable/disablenotifications for all of your apps or choose which apps to enable/disable.How do I unlock my computer?Swipe the lock screen upwards and tap a user account icon to unlockthe computer. If your account has a password set, you will need toenter the password to continue.Can I personalize the Lock screen?You can personalize the lock screen with a different image, to run aslideshow of images, or to show you quick status and notifications tosuit your personal needs.Frequently ask

64 - Frequently asked questionsTo change the background, tap the Windows Start button and tapSettings > Personalization. From here you can:• Select a background image for the lock screen• Turn the Slide show on or off• Select lock screen apps.How do I set up the lock screen slideshow?1. Tap the Windows Start button and select Settings >Personalization.2. Under Lock screen, select Slideshow.3. Tap Add a folder and open the folder you wish to use (your Picturesfolder will open by default). Tap Choose this folder to add thefolder to the lock screen slideshow.4. Select a folder and tap Remove to remove the folder from the lockscreen slideshow.5. Change the other settings to suit your needs.How do I move tiles?Tap on a tile and drag it to the place on Start that you want it toappear. Other tiles will be moved to accommodate the tile in its newlocation.Can I arrange tiles in groups?Yes, you can. Tap and hold a tile until you see the screen dim. Dragthe tile to arrange Start to your liking.Can I make tiles bigger or smaller?Yes, you can. Tap and hold a tile until you see the screen dim. Tap ...and select a size from the menu that appears.Can I change the screen resolution?Yes, you can. Tap Search and use the onscreen keyboard to type'Resolution' in the text box to display the results; tap Chang thescreen resolution. Alternatively, you can also tap and hold anywhereon the screen and tap Display settings > Display > Advanceddisplay settings.

Frequently asked questions - 65How do I set the alarm?Your computer can act as an alarm clock. Type ’Alarms’ to search forthe Alarms & Clock app.1. Select an alarm from the list, or select the + in the lower-right cornerto create a new alarm.2. Enter the Alarm name.3. Set the time by choosing the hour and minute.4. Select AM or PM.5. Choose which days the alarm should go off.6. Select the sound notification.7. Select the snooze time.8. Tap the Save icon in the bottom right-hand corner to save the alarm.9. Select On or Off to activate or deactivate the alarm. Where are my apps?Tap Search and type the name of the app you would like to openusing the pop-up keyboard. To view the complete list of apps, tap theWindows Start button and tap All apps.HourMinutesSave DeleteNoteThe alarm will only sound if your computer is awake at the set time.

66 - Frequently asked questionsHow do I make an app appear on Start?If you're in All apps and you want to make an app appear on Start, tapand hold the app until you see the screen dim. When you release theapp, tap Pin to Start from the menu that appears.How do I remove a tile from Start?Tap and hold a tile until you see the screen dim. When you releasethe tile, tap the Unpin icon to remove the tile from Start.How do I make an app appear on my taskbar?If you're in All apps and you want to make an app appear on thetaskbar, tap and hold the app until you see the screen dim. When yourelease the app, tap More > Pin to taskbar from the menu thatappears.How do I install apps?You can download Windows Store apps from Store. You will need tohave a Microsoft ID to purchase and download apps from Store. I can't find apps like Notepad and Paint! Where are they?Tap Search and type the name of the app you would like to openusing the pop-up keyboard. Alternatively, open All apps and scroll to’Windows Accessories’ to see the list of legacy programs.What is a Microsoft ID (account)?A Microsoft account is an email address and password that you use tosign in to Windows. You can use any email address, but it is best ifyou choose the one you already use to communicate with friends andsign in to your favorite websites. When you sign in to your PC with aMicrosoft account, you'll connect your PC to the people, files, anddevices you care about.Do I need one?You do not need a Microsoft ID to use Windows 10, but it makes lifeeasier because you can sync data across different machines you signin to using a Microsoft ID.

Frequently asked questions - 67How do I get one?If you've already installed Windows 10 and didn't sign in with aMicrosoft account or you don't have a Microsoft account and want toget one, tap the Windows Start button > Settings > Accounts > Signin with a Microsoft account, and follow the onscreen instructions.How do I check for Windows updates?Tap the Windows Start button > Settings > Update & security >Windows Update. Tap Advanced options to configure the settings.Where can I get more information?For more information please visit the following pages:• Windows 10 information: go.acer.com/windows-tutorial• Support FAQs: support.acer.com

68 - Internet and online securityINTERNET AND ONLINE SECURITYFirst steps on the netProtecting your computerIt is vital to protect your computer from viruses and attacks over theinternet (see Internet security software on page 72). A comprehensive internet security program is offered when you firststart your computer. You should activate this protection as soon aspossible, certainly before you connect to the internet.Choose an Internet Service ProviderUsing the internet has become a natural part of dailycomputing. Just a few simple steps can connect you toa vast collection of knowledge and communicationtools. To accomplish these steps you should firstselect an Internet Service Provider (ISP), whichsupplies the connection between your computer andthe internet. You should research the ISPs available inyour region, not forgetting to talk to friends and family about theirexperiences or to check reviews and consumer reports. The ISP youselect will provide instructions on how to connect to the internet (youmay need additional software or a special ‘box’ that connects to yourphone line).Connection typesDepending on your computer model, your location and yourcommunication needs, you have several ways to connect to theinternet. Dial-upSome computers include a telephone dial-up (‘modem’) connector.This allows you to connect to the internet using your telephone line.With a dial-up connection, you cannot use the modem and thetelephone simultaneously on a single phone line. This type ofconnection is recommended only if you have limited use of the

Internet and online security - 69internet as the connection speed is low and connection time istypically charged per hour. DSL (e.g. ADSL)DSL (Digital Subscriber Line) is an ‘always-on’ connection that runsover the phone line. As DSL and phone do not use the samefrequencies, you can use your telephone at the same time you areconnected to the internet (this requires a ‘micro-filter’ on eachtelephone socket to avoid interference). To be eligible for DSL, youmust be located near an DSL-equipped phone exchange (service issometimes unavailable in rural areas). Connection speeds varydepending on your location, but DSL generally provides very fast andreliable internet connection. As the connection is always-on, it isgenerally charged at fixed monthly rates.CableA cable connection provides fast and always-on internet service via acable television line. This service is generally available in large cities.You can use your telephone and watch cable TV at the same time youare connected to the internet. CellularA cellular connection allows you to use cellular networks (such asthose used by a mobile phone) to connect to the internet while awayfrom home. The socket for a SIM card may be built in to yourcomputer, or may require an external device, such as a USB modemor even an appropriately equipped mobile phone.NoteA DSL connection requires an appropriate modem. A modem is usuallyprovided by the ISP when you register. Many of these modems include an‘router’ that provides network and Wi-Fi access.NoteIf your computer includes a SIM card slot, you require a compatible SIM cardand a contract with a cellular provider. Before using the cellular features, check with your service provider to see ifany additional charges will be incurred, especially roaming charges.

70 - Internet and online securityNetwork connectionsA LAN (Local Area Network) is a group of computers (for example,within an office building or home) that share a commoncommunications line and resources. When you set up a network, youcan share files, peripheral devices (such as a printer) and an internetconnection. You can set up a LAN using wired technologies (such asEthernet) or wireless technologies (such as Wi-Fi or Bluetooth). Wireless networksA wireless LAN or WLAN is a wireless local area network, which maylink two or more computers without using wires. Setting up a wirelessnetwork is easy and allows you to share files, peripheral devices andan internet connection. What are benefits of a wireless network?MobilityWireless LAN systems allow you and other users of your homenetwork to share access to files and devices connected to thenetwork, for example a printer or scanner.Also you can share an internet connection with other computers inyour home.Installation speed and simplicityInstalling a wireless LAN system can be fast and easy and eliminatesthe need to pull cables through walls and ceilings. Components of a wireless LANTo set up your Wireless network at home you need to have thefollowing:Access point (router)Access points (routers) are two-way transceivers that broadcast datainto the surrounding environment. Access points act as a mediatorbetween wired and wireless network. Most routers have a built-in DSLmodem that will allow you access to a high speed DSL internetconnection. The ISP (Internet Service Provider) you have chosennormally supplies a modem/router with the subscription to theirservices. Read carefully the documentation supplied with your Access

Internet and online security - 71point/router for detailed setup instructions.Network cable (RJ45)A network cable (also called RJ45 cable) is used to connect the hostcomputer to the access point (see illustration below); this type of cablemay also be used to connect peripheral devices to the access point.Wireless adapterMost computers feature a wireless module and Wi-Fi button that turnsthe network connection on or off. You may also turn your wirelessnetwork on or off, or control what is shared over the network with thenetwork management options. Search ’HomeGroup’ and then click onHomeGroup.Surf the Net!To surf the internet, you need a program called aninternet browser. Microsoft Edge provides an easy andsecure web browsing experience. As soon as you haveyour internet access installed and you are connected,from the Start Menu, click the Microsoft Edge tile or theicon located in the taskbar and take your internetexperience to a new level!Acer websiteTo get you started why not visit our website, www.acer.com.Acer is dedicated to provide you with on-going personalized support.Check out our Support section to get help tailored to your needs.www.acer.com is your portal to a world of online activities andservices: visit us regularly for the latest information and downloads! WarningUsing wireless devices while flying in aircraft may be prohibited. Switchoff all devices before boarding an aircraft; they may be dangerous tothe operation of the aircraft, disrupt communications, and even beillegal. After take off, ask the cabin crew if you may enable Wi-Fi.

72 - Internet and online securityInternet security softwareTo help you stay ahead of cybercriminals, Acer has partnered withNorton to offer you security for all your devices. Select Acer computers include protection by Norton SecurityNorton Security is pre-installed on select Acer computers, protectingyour identity and financial data from viruses, spyware, malware andother online threats. Learn more about how to stay safe online andhow to stay protected after your introductory subscription ends.Staying ahead of cybercriminalsStay ahead of hackers and cybercriminals by understanding thetactics they use to access your private data. Ensure your software is up to dateCybercriminals rely heavily upon software or platform vulnerabilities,as they are the easiest way to sneak malware into a user's deviceunnoticed, sometimes with little action on the user's part. Immediatelyafter a software manufacturer announces an update, hackers areready with malware that can breach holes in the software that wouldhave been patched if the update was installed. How to stay safe: Perform any and all software updates as soon asthey are available.Keep a lookout for fake or phishing emailsBeware of emails that appear to be from a friend or businesscolleague that you know but seem a little odd. Maybe they didn'tcapitalize your name or there are misspellings. The email might befrom cybercriminals who are trying to fool you into sending them yourcredit card number, social security number, or logging into a fakebank website that looks like yours but really isn't. How to stay safe: Use a strong antispam filter. If an email looksstrange, don't click on anything and delete it immediately. Insteadmanually launch a browser and type in your bank's website addressand log-in yourself.NoteSpecifications vary depending on model or Operating System.

Internet and online security - 73Don't be fooled if someone calls your phoneA tech support scam is a form of online fraud where people call youon the phone saying they're Technical Support from a trustedcompany like Norton or Microsoft and that you have a virus. The mainmotive behind these scams is to extort money from the victim.Cybercriminals can also install malware such as keylogging softwareor backdoor Trojans in order to gain access to personal information.How to stay safe: Don't fall for phone calls that tell you your softwareor computer isn't working. Never give your personal information likesocial security or credit card numbers to someone that you don't knowover the phone. Common threats cybercriminals useNow you know a few very common ways cybercriminals try to sneakonto your device or trick you into providing private information to themdirectly. Here are a few of the types of malware they like to deployonce they've got into a device and what to do if you're ever infected.RansomwareA form of malware that will encrypt personal data files on yourcomputer and attached devices. Encryption converts files into anotherformat, that can only be opened with a specific decryption key. Oncethe ransomware installs itself, it will display a warning message thatthe computer is now locked. The user is given a specific amount ofmoney to pay as a "fine" and a timeframe in which to pay. Even ifpaid, the criminal might choose to not unencrypt the files anyway!What to do if you're infected: Avoid getting infected in the first placeby staying protected with internet security software like NortonSecurity. Also, perform regular backups of all your data either onlineor to a separate external hard drive that is only attached to yourcomputer while performing the backup. Ransomware has been knownto lock access to external hard drives attached to the computer. If you are infected with ransomware, think twice before you pay theransom. There is no guarantee the cybercriminal will unlock your filesand you'll be funding them to prey upon another innocent victim.

74 - Internet and online securityBotnetsA botnet is a string of infected, connected computers coordinatedtogether to perform a task. Botnets gain access to your machinethrough some piece of malicious coding. Once the software isdownloaded, the botnet will now contact its master computer and let itknow that everything is ready to go. Now your computer, phone,tablet, or IoT device is entirely under the control of the person whocreated the botnet. Most people who are infected with botnets aren'teven aware that their computer's security has become compromised!What to do if you're infected: If you're infected you probably don'trealize it as bots are notoriously quiet. Your Internet Service Providermight send you a notification alerting you that they found a threat onyour network and that you need to remove the bot. If you have a bot,use internet security software like Norton Security to scan all of yourdevices.Viruses/Malware"Virus" is the commonplace word for all malicious software programsfor years now; however, a virus is just one type of malicious threat. Avirus is classified as a self-replicating piece of malicious code thattravels by inserting itself into files or programs.What to do if you're infected: Take steps to avoid infection bystaying protected with internet security software like Norton Security.If you subscribed to Norton Security and think you may have a virus,contact Norton's on-call technicians to help eliminate the virus.Take special precautions when using public Wi-FiPublic Wi-Fi is available just about everywhere, from the local coffeeshop to the hotels and airports you visit while traveling. While publicWi-Fi has made our lives a little easier, it also poses security risks tothe personal information available on our laptops and smartphones. Avirtual private network (VPN) gives you online privacy and anonymityby creating a private network from a public internet connection. VPNsmask your internet protocol (IP) address so your online actions arevirtually untraceable as well as secure. One of the biggest securityrisks on public Wi-Fi are man-in-the-middle attacks (MITM). Theseattacks are akin to eavesdropping. Data is sent from point A(computer) to point B (server/website), and an attacker can get in-

Internet and online security - 75between these transmissions. They then set up tools programmed to"listen in" on transmissions, intercept data that is specifically targetedas valuable, and capture the data, such as your login credentials andpasswords. Use a virtual private network (VPN) to ensure your privacy andanonymity are protected when you use public Wi-Fi. VPN servicescan encrypt all the data that you send and receive while using a publicWi-Fi hotspot, securing your information from hackers and other usersof the same connection. For more tips on how to stay safeGood security habits can reduce your exposure to online crime. Byadopting a few basic behaviors, you can make big strides in reducingcybercrime risk:• Protect your accounts with strong, unique passwords that use acombination of at least 10 uppercase and lowercase letters,symbols and numbers.• Don't click on random links or open unsolicited messages andattachments-particularly from people you don't know.• Don't access any personal information or social media accountsover unprotected Wi-Fi networks.• Use security software on your devices to help protect yourself fromthe latest threats.Protect your computer with Windows security toolsWindows provides a variety of protection applications.Windows UpdatesIf you have an active internet connection, Windows can check forimportant updates for your computer and install them automatically.These updates include security patches and program updates thatcan improve your computing experience and help protect yourcomputer against new viruses and attacks.How do I know when my computer is at risk?If the Action Center reports an alert, or if your computer behaveserratically, crashes unexpectedly or if some of your programs do notwork correctly, your computer may be infected by malicious software.

76 - Internet and online securityHowever, do not blame every computer problem on a virus! If yoususpect your computer is infected, the first thing to do is update, if youhave not already done so, and run your antivirus and anti-spywaresoftware.