Acer 3210Z Users Manual S.G_TM3210Z_BOOK

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Acer TravelMate 3210Z Series
Service Guide

Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Revision History
Please refer to the table below for the updates made on TravelMate 3210Z service guide.

Date
2006/10/04

II

Chapter
Chapter 1

Updates
Remove SPDIF support

Copyright
Copyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.

Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions
The following conventions are used in this manual:

IV

SCREEN MESSAGES

Denotes actual messages that appear
on screen.

NOTE

Gives bits and pieces of additional
information related to the current
topic.

WARNING

Alerts you to any damage that might
result from doing or not doing specific
actions.

CAUTION

Gives precautionary measures to
avoid possible hardware or software
problems.

IMPORTANT

Reminds you to do specific actions
relevant to the accomplishment of
procedures.

Preface
Before using this information and the product it supports, please read the following general information.
1.

This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.

2.

Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.

V

VI

Table of Contents
Chapter 1

System Specifications

1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
A TravelMate tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Easy-launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Lock Keys and embedded mumeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Special Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Chapter 3

System Utilities

31

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Chapter 3

Machine Disassembly and Replacement

43

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Removing the Wireless LAN Card/the HDD Module/the Memory/
the CPU/the ODD Module and the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Removing the Wireless LAN Card and the HDD Module . . . . . . . . . . . . . . . . . .48
Removing the Memory and the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Removing the ODD Module and the LCD module . . . . . . . . . . . . . . . . . . . . . . .49
Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Separate the Main Unit Into the Upper and the Lower Case Assembly . . . . . . .52
Disassembling the Upper Case Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Disassembling the Lower Case Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Disassembling the External Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Disassembling the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Disassembling the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

VII

Table of Contents
Chapter 4

Troubleshooting

57

System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Memory check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Touchpad check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Insyde MobilePro BIOS POST Beep Code and POST Messages . . . . . . . . . . . . . . .64
Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Chapter 5

Jumper and Connector Locations

73

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Chapter 6

FRU (Field Replaceable Unit) List

75

Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
The System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Upper Case Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Lower Case Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

VIII

Chapter 1

System Specifications
Features
Below is a brief summary of the computer’s many feature:

Platform and memroy
T

Intel® CentrinoTM Mobile Technology, featuring:
t

Intel® Pentium® M Processor 740/750/760/770/780 (2 MB L2 cache, 1.73/1.86/2/2.13/2.26
GHz, 533 MHz FSB)

t

Intel® Pentium® M Processor 735/735A (2MB L2 cache, 1.70 GHz, 400 MHz FSB)

t

Intel® 915GM/PM Express chipset

t

Wireless solution: integrated Intel® PRO/Wireless 2200BG network connection (dual-band
802.11b/g) Wi-Fi® CERTIFIEDTM solution, supporting Acer SignalUp wireless technology

T

256/512 MB of DDR2 400/533 MHz memory, upgradeable to 2 GB using two soDIMM modules
(dual-channel supprot)

T

14.1 WXGA color TFT LCD, 1280 x 800 resolution; 16:10 viewing ratio, supporting simultaneous
multi-window viewing on dual displays via Acer GridVistaTM

T

16.7 million colors

Display

T

T

T

Intel® 915GM integrated 3D graphics, featuring Intel® Graphics Media Accelerator 900 and up to
128 MB of VRAM, supporting Microsoft® DirectX® 9.0 and dual independent display (UMA
models)
Intel® 915PM with ATI MobilityTM Radeon® X1300 256/512 MB HyperMemoryTM, supporting ATI
PopwerPlayTM, Microsoft® DirectX® 9.0, PCI Express® and and DualViewTM (discrete models)
MPEG-2/DVD hardware-assisted capability

Storage subsystem
T

40/60/80/100 GB ATA/100 hard disk drive

T

Optical drive options:
tDVD-Super
tDVD-Dual

Multi double layer

double layer

tDVD/CD-RW

combo

Input devices
T

Acer FineTouchTM keyboard

T

84/85-key keyboard

T

Touchpad with 4-way integrated scroll button

T

Four easy-launch buttons

T

Two front-access LED-buttons: WLAN and Bluetooth®

T

Chapter 1

12 function keys, four cursor keys, two Windows® keys, hotkey controls, embedded numeric
keypad, international language support

1

Audio
T

Audio system with two built-in speakers

T

Built-in microphone

T

Intel® AC’97 audio support

T

Sound Blaster ProTM and MS-Sound compatible

Communication
T

Modem: 56K ITU V.92 modem with PTT approval; wake-on ring ready

T

LAN: 10/100 Mbps Fast Ethernet; wake-on ring ready

T

T

WLAN: integrated Intel® PRO/Wireless 2200BG network connection (dual-band 802.11b/g) Wi-Fi
CERTIFIEDTM solution supporting Acer SignalUpTM wireless technology
WPAN: integrated Bluetooth®

Human-centric design and ergonomics
T

Rugged, yet extremely portable design

T

Stylish appearance

T

Full-size keyboard with four programmable launch keys

T

Ergonomically-centered touchpad pointing device

T

Acer FineTouch keyboard with a 5-degree curve

T

Internet 4-way scroll button

T

Three USB 2.0 ports

T

PC Card slot (one Type II)

T

External display (VGA) port

T

Headphones/speaker/line-out port

T

Microphone/line-in jack

T

Ethernet (RJ-45) port

T

Modem (RJ-11) port

T

DC-in jack for AC adaptor

I/O Ports

Environment
T

T

2

Temperature:
t

Operating: 5 ° C to 35 ° C

t

Non-operating -20 ° C to 65 ° C

Humidity (non-condensing):
t

Operating: 20% to 80%

t

Non-operating 20% to 80%

Chapter 1

System Block Diagram
Intel Pentium-M/
Celeron-M CPU
Micro FC-PGA

Thermal Sensor
Clock Generator

CRT & TV-Out Conn.
DDR II SODIMM 2

Daughter Card (M26P)
PCI-Express x16

Mobile Intel 915PM/ GM
and 910GML Express
Chipset (Alviso)

DDR II SODIMM 1

LVDS Conn.
USB Conn. x3

Mobile Intel 82801FB
ICH6-M
Min i-PCI
So cket

BroadCOM
LAN
BCM440 1KFB
/ BCM578 8M

PCMCIA &
CardRead er
Controller
ENE CB7 12

13 94
Con troller
TSB34AB21A

USB Conn. x1
for BlueTooth
Audio Codec

Speaker
Conn.

Amplifier

Jack x2

MDC Conn.
SATA Conn.

13 94 Con n.
4 -Pin s

RJ45

PCMCIA
Slo t

PATA Conn.

4-in -1
CradReader
Slo t

Super I/O
SMsC LPC47N217

Power ON/ OFF
Circuit

RJ-11

ENE KB910Q
(EC + KBC)

Internal K/B
BIOS
Touch-Pad Conn.

DC/ DC Interface
Circuit

RTC Circuit

Power DC/DC
Circuit

Power-OK Circuit

Chapter 1

3

Board Layout
Top View

SW2 SW4 SW5
SW6

SW3

SW1

JP1
2

2

JP5
2

JP4

2

JP7
2

2

KQ:

2

JP42
2

2

JP10

4

SW3

Power Switch

SW1

Lid Swtich

JP1

Bluetooth Connector

JP5

Touchpad Connector

SW2

E-mail Switch

JP4

Keyboard Connector

SW4

Internet Browser Switch

JP42

Speaker Connector

SW5

Emanager Switch

JP7

PCMCIA Slot

SW6

User Programmable Switch

JP10

Microphone Connector

Chapter 1

Bottom View

2

PCN1

JP13

JP12

JP14
2

JP3
2

2

PJP11
JP20

JP17
2

JP16

JP22

2

2

JP21

JP19

2

2

JP23
JP24
2

JP25
2

JP26

JP28

2

2

JP30

2

JP31

JP35

T2

2

Q2

JP29
JP36

2

JP39
2

IR1
2

U42

JP41

JP40

JP21

Fan Connector

JP24

USB Port

PJP11

Battery Connector

JP25

USB Port

JP20

CPU Socket

JP30

IEEE 1394 Port (No IEEE 1394
Port for this model)

JP16

LVDS Connector

JP36

Card Reader Connector(No Card
Reader module for this model)

JP22

VGA Board Connector

IR

Infrared Receiver (No FIR function
for this model)

PCN1

AC-IN

JP40

Headphone out/line-out Jack

JP13

USB Port

JP41

Mic-in Jack

JP12

Acer ezDock (No ezDock for this
model)

JP28

HDD Connector

JP14

Modem Board Connector

JP35

Wireless LAN Card Connector

JP3

External Display Port

U42

BIOS

JP17

S-Video Port

JP26

DDR2 Socket

JP19

RJ11/RJ45

JP31

DDR2 Socket

JP23

Modem Cable Connector

JP39

ODD Connector

Chapter 1

5

A TravelMate tour
After knowing your computer features, let us show you around your new TravelMate computer.

Front View

#

6

Icon

Item

Description

1

Display screen

Also called LCD (liquid-crystal display),
displays computer output.

2

Power button

Turns the computer on and off.

3

Launch keys

Buttons for launching frequently used
programs. See “Launch keys” section for
more details.

4

Microphone

Internal microphone for sound recording.

5

Status indicators

Light-Emitting Diodes (LEDs) that turn on
and off to show the status of the
computer’s functions and components.

6

Palmrest

Comfortable support area for our hands
when you use the computer.

7

Click buttons (left,
center and right)

The left and right buttons function like the
left and right mouse buttons; the center
button serves as a 4-way scroll button.

8

Touchpad

Touch-sensitive pointing device which
functions like a computer mouse.

9

Keyboard

For entering data into your computer.

Chapter 1

Closed Front View

#

Chapter 1

Icon

Item

Description

1

headphones/speaker/
line-out jack with S/
PDIF support

Connects to audio line-out devices (e.g.,
speakers, headphones).

2

Microphone/line-in
jack

Accepts inputs from external microphone.

3

Speakers

Left and right speakers deliver stereo audio
output.

4

Bluetooth®
communication button/
indicator

Press to enable/disable Bluetooth function.
Lights to indicate the status of
Bluetoothcommunications (optional).

5

Wireless
communication button/
indicator

Press to enable/disable Wireless function.
Lights to indicate the status of wireless
LAN communications (optional).

6

Power indicator

Lights when the computer is on.

7

Battery indicator

Lights when the battery is being charged

7

Left View

#

8

Icon

Item

Description

1

External display port

Connects a display device (e.g., external
monitor, LCD projector).

2

Network jack

Connects to an Ethernet 10/100/1000based network.

3

Modem jack

Connects to a phone line.

4

Two USB 2.0 ports

Connects to USB 2.0 devices (e.g., USB
mouse, USB camera).

5

PC Card slot

Connects to one Type II PC Card.

6

PC Card slot eject
button

Ejects the PC Card from the slot.

Chapter 1

Right View

#

Chapter 1

Icon

Item

Description

1

Optical drive

Internal optical drive; accepts CDs or DVDs
depending on the optical drive type.

2

LED indicator

Lights up when the optical drive is active.

3

Optical drive eject
button

Ejects the opotical drive tray from the drive.

4

Emergency eject hole

Ejects the optical drive tray when the
computer is turned off.

5

Ventilation slots

Enable the computer to stay cool, even
after prolonged use.

6

Security Keylock

Connects to a Kensington-compatible
computer security lock.

9

Rear Panel

#

Item

Description

1

Battery bay

Houses the computer’s battery pack.

2

Power jack

Connects to an AC adaptor.

3

10

Icon

Connect to USB 2.0 devices (e.g., USB
mouse, USB camera).

Chapter 1

Bottom Panel

#
1

Item

Description

Battery bay

Houses the computer’s battery pack.

2

Battery lock

Locks the battery in place.

3

Cooling fan

Helps keep the computer cool.
Note: Do not cover or obstruct the opening
of the fan.

Chapter 1

4

Memory compartment

Houses the computer’s main memory.

5

Hard disk bay

Houses the computer’s hard disk (secured
by two screws).

6

Battery release latch

Releases the battery for removal.

11

Indicators
The computer has three easy-to-read status indicators on the upper-left above the keyboard, and four on the
front panel.

The power, battery and wireless communication status indicators are visible even when the LCD display is
closed.

Icon

Function

Description

Cap lock

Lights when Cap Lock is activated

Num lock

Lights when Num Lock is activated.

Media Activity

Indicates when the hard disc or optical
drive is active.

Bluetooth

Indicates the status of Bluetooth
communication.

Wireless LAN

Indicates the status of wireless LAN
communication.

Power

Lights up when the computer is on.

Battery

Lights up when the battery is being
charged.

NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows
green when in AC mode.

12

Chapter 1

Easy-launch Keys
Located above the keyboard are four buttons. These buttons are called easy-launch buttons. They are mail,
Web browser, Empowering Key <

> and one user-programmable button.

Press <
> to ru the Acer Empowering Technology. The mail and web browser buttons are pre-set to email
and Internet programs, but can be reset by users. To set the Web Browser, mail and programmable buttons,
run the Acer Launch Manager.

Launch key

Default application

Mail

Email application (user-programmable)

Web browser

Internet browser (user-programmable)
Acer eManager (user-programmable)

P

Chapter 1

User-programmable

13

Touchpad
The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor
responds as you move your finger across the surface of the touchpad. The central location on the palmrest
provides optimum comfort and support.

Touchpad Basics
The following teaches you how to use the touchpad:

T

Move your finger across the touchpad (2) to move the cursor.

T

Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and
execution functions. These two buttons are similar to the left and right buttons on a mouse.
Tapping on the touchpad is the same as clicking the left button.

T

Use the 4-way scroll (3) button to scroll up or down and move left or right a page. This button
mimics your cursor pressing on the right scroll bar of Windows applications.

Function

14

Left Button (1)

Right Button
(4)

Main touchpad
(2)

Execute

Click twice
quickly

Tap twice (at
the same speed
as doubleclicking the
mouse button)

Select

Click once

Tap once

Center button (3)

Chapter 1

Function
Drag

Access context
menu
Scroll

Left Button (1)

Right Button
(4)

Click and hold,
then use finger
to drag the
cursor on the
touchpad

Main touchpad
(2)

Center button (3)

Tap twice (at
the same speed
as doubleclicking a
mouse button)
then hold finger
to the touchpad
on the second
tap to drag the
cursor.
Click once
Click and hold to move
up/down/left/right.

NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The
touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response.
Tapping too hard will not increase the touchpad’s responsiveness.

Chapter 1

15

Using the Keyboard
The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and
twelve function keys.

Lock Keys and embedded mumeric keypad
The keyboard has three lock keys which you can toggle on and off.

Lock Key

Description

Caps Lock

When Caps Lock is on, all alphabetic characters typed
are in uppercase.

Num lock
+

When Num Lock is on, the embedded keypad is in
numeric mode. The keys function as a calculator
(complete with the arithmetic operators +, -, *, and /).
Use this mode when you need to do a lot of numeric
data entry. A better solution would be to connect an
external keypad.

Scroll lock
+

When Scroll Lock is on, the screen moves one line up
or down when you press the up or down arrow keys
respectively. Scroll Lock does not work with some
applications.

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.

Desired Access

16

Num Lock On

Num Lock Off

Number keys on embedded
keypad

Type numbers in a normal
manner.

Cursor-control keys on
embedded keypad

Hold  while using
cursor-control keys.

Hold  while using
cursor-control keys.

Main keyboard keys

Hold  while typing
letters on embedded
keypad.

Type the letters in a normal
manner.

Chapter 1

Windows Keys
The keyboard has two keys that perform Windows-specific functions.

Key
Windows key

Icon

Description
Pressed alone, this key has the same effect as
clicking on the Windows Start button; it launches the
Start menu. It can also be used with other keys to
provide a variety of function:
+  Activates next taskbar button.
+  Opens the My Computer window
+  Opens Help and Support.
+  Opens the Find: All Files dialog box.
+  Opens the Run dialog box.
+  Minimizes all windows.
+
action.

Application
key

Chapter 1

+  Undoes the minimize all windows

This key has the same effect as clicking the right
mouse button; it opens the application’s context
menu.

17

Hot Keys
The computer employs hotkeys or key combinations to access most of the computer’s controls like sreen
brightness, volume output and the BIOS utility.
To activate hot keys, press and hold the  key before pressing the other key in the hotkey combination.

Hot Key

18

Icon

Function

Description

Fn-F1

Hot key help

Displays help on hot keys.

Fn-F2

Acer eSetting

Launches the Acer eSettings in Acer eManager.

Fn-F3

Acer
ePowerManagement

Launches the Acer ePowerManagement in Acer
eManager.

Fn-F4

Sleep

Puts the computer in Sleep mode.

Fn-F5

Display toggle

Switches display output between the display screen,
external monitor (if connected) and both.

Fn-F6

Screen blank

Turns the display screen backlight off to save power.
Press any key to return.

Fn-F7

Touchpad toggle

Turns the internal touchpad on and off.

Fn-F8

Speaker toggle

Turns the speakers on and off.

Fn-w

Volume up

Increases the speaker volume.

Chapter 1

Hot Key

Icon

Function

Description

Fn-y

Volume down

Decreases the speaker volume.

Fn-x

Brightness up

Increases the screen brightness.

Fn-z

Brightness down

Decreases the screen brightness

Chapter 1

19

Special Key
You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard.
To type:

Alt Gr>
<5>

The Euro symbol
1.

Open a text editor or word processor.

2.

Althold
Gr>  and then
www.microsoft.com/typography/faq/faq12.htm
Either directly press the < > symbol
at the bottom-right of the keyboard, or
<5>
press the<5> symbol at the upper-center
of the keyboard.

Note

The US dollar sign
1.

Note
Open a text editor or word processor.
www.microsoft.com/typography/faq/faq12.htm


2.

Either directly press the < > key at the bottom-right of the keyboard, or hold  and then press the
<4>
<4> key at the upper-center of the keyboard.
NOTE: This function varies by the operating system version.
NOTE: Some fonts and Note:
software do not support the Euro symbol. Please refer to www.microsoft.com/

typography/faq/faq12.htm for more information.
<4>

Note:

20

Chapter 1

Hardware Specifications and Configurations
Processor
Item
CPU type

Specification
Intel®

Pentium®

M Processor 740/750/760/770/780 (2 MB L2 cache, 1.73/
1.86/2/2.13/2.26 GHz, 533 MHz FSB)
Intel® Pentium® M Processor 735/735A (2MB L2 cache, 1.70 GHz, 400
MHz FSB)

Core logic

Intel® 915GM/PM+Intel ICH6-M (Mobile Intel 82801FB)

CPU package

Intel socketable 478pin Micro-BGA

CPU core voltage

1.308V (highest frequency mode) to 0.956V (low frequency mode)
0.748V (deeper sleep mode)

BIOS
Item

Specification

BIOS vendor

Insyde

BIOS Version

v1.10

BIOS ROM type

Flash Memory

BIOS ROM size

512KB

BIOS package

32-pin PLCC

Supported protocols

ACPI 2.0, PC 2001 ready, SM BIOS 2.3, IEEE1284-ECP/EPP, PCI 2.2,
PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB 2.0, VGA BIOS, CDROM bootable, IEEE 1394, SMB (system managment bus), WFM 2.0
ready

BIOS password control

Set by setup manual

Second Level Cache
Item

Specification

Cache controller

Built-in CPU

Cache size

2MB

1st level cache control

Always enabled

2st level cache control

Always enabled

Cache scheme control

Fixed in write-back

System Memory
Item

Specification

Memory controller

Intel 915GM/PM

Memory size

0MB (no on-board memory)

DIMM socket number

2 sockets

Supports memory size per socket

1024MB

Supports maximum memory size

2G (by two 1024MB SO-DIMM module)

Supports DIMM type

DDR2

®

Supports DIMM Speed

400 MHz/533 MHz

Supports DIMM voltage

2.5V and 1.25V

Supports DIMM package

200-pin soDIMM

Memory module combinations

You can install memory modules in any combinations as long as they
match the above specifications.

Chapter 1

21

Memory Combinations
Slot 1

Slot 2

Total Memory

0MB

128MB

128MB

0MB

256MB

256MB

0MB

512MB

512MB

0MB

1024MB

1024MB

128MB

128MB

256MB

128MB

256MB

384MB

128MB

512MB

640MB

1284MB

1024MB

1152MB

256MB

128MB

384MB

256MB

256MB

512MB

256MB

512MB

768MB

256MB

1024MB

1280MB

512MB

128MB

640MB

512MB

256MB

768MB

512MB

512MB

1024MB

512MB

1024MB

1536MB

1024MB

0MB

1024MB

1024MB

128MB

1125MB

1024MB

256MB

1280MB

1024MB

512MB

1536MB

1024MB

1024MB

2048MB

NOTE: Above table lists some system memory configurations. You may combine DIMMs with various
capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be
reversed.
LAN Interface
Item
Chipset

Specification
BCM4401KFB

Supports LAN protocol

10/100Mbps

LAN connector type

RJ45

LAN connector location

Left side

Features

Integrated 10/100 BASE-T transceiver
Wake on LAN support compliant with ACPI 2.0
PCI v2.3

IR Interface (No IR Interface for this model)
Item

Specification

Part name

VISHAY TFU6102F

Package

8-pin SMT type

Performance

4Mbit/s

Compliant

IrDA 1.1

Modem Interface
Item
Data modem data baud rate (bps)

22

Specification
56K

Chapter 1

Modem Interface
Item

Specification

Supports modem protocol

V.92

Modem connector type

RJ11

Modem connector location

Left side

Bluetooth Interface
Item

Specification

Chipset/Vendor for Wireless LAN Card

built-in Mobile

Data throughput

723 bps (full speed data rate)

Protocol

Bluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG
specification is ratified).

Interface

USB 1.1

Connector type

Mini-USB

Intel®

82801FB (ICH6-M)/WNC

Wireless Module 802.11b/g (optional device)
Item

Specification

Chipset

built-in Mobile Intel® 82801FB (ICH6-M)

Data throughput

11~54 Mbps

Protocol

802.11b+g

Interface

Mini-PCI type II

Hard Disk Drive Interface
Item

Specification

Vendor &
Model Name

SEAGATE ST94019A
Toshiba Pluto
MK4025GAS

SEAGATE N2
ST960821A
Toshiba Pluto
MK6025GAS

SEAGATE N2
ST9808210A
Toshiba Pluto
MK8025GAS

SEAGATE
ST9100822A
TOSHIBA PLUTO
MK1031GAS

Capacity (MB)

40000

60000

80000

100000

Bytes per
sector

512

512

512

512

Data heads

2/2

3/4

4/4

4/4

Disks

1/1

2/2

2/2

2/2

Spindle speed
(RPM)

4200/4200 RPM

4200/4200 RPM

4200/4200 RPM

4200/4200 RPM

8192KB

8192KB

8192KB

Drive Format

Performance Specifications
Buffer size

2MB/8192KB

Interface

ATA/ATAPI-6; ATA-6

ATA/ATAPI-6; ATA-6

ATA/ATA-6; ATA-6

ATA/ATA-6; ATA-6

Max. media
transfer rate
(disk-buffer,
Mbytes/s)

372

350

350

373

Data transfer
rate
(host~buffer,
Mbytes/s)

100 MB/Sec.
Ultra DMA mode-5

100 MB/Sec.
Ultra DMA mode-5

100 MB/Sec.
Ultra DMA mode-5

100 MB/Sec.
Ultra DMA mode-5

DC Power Requirements

Chapter 1

23

Hard Disk Drive Interface
Item
Voltage
tolerance

Specification
5V(DC) +/- 5%

5V(DC) +/- 5%

5V(DC) +/- 5%

5V(DC) +/- 5%

Combo Drive Interface
Item

Specification

Vendor & model name

Philips SCB5265+UJDA770

Performance Specification

With CD Diskette

With DVD Diskette

Transfer rate (KB/sec)

Sustained:
Max 3.6Mbytes/sec

Sustained:
Max 10.8Mbytes/sec

Buffer Memory

2MB

Interface

Enhanced IDE(ATAPI) compatible

Applicable disc format

Read:
DVD: DVD-ROM, (DVD-5, DVD-9, DVD-10, DVD-18), DVD-Video, DVD-R (3.95
and 4.7G), DVD-RW, DVD+R, DVD+RW, Multi-Border DVD-R/DVD-RW, MultiSession DVD+R, DVD+RW and DVD-RAM (optional)
CD: CD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2 Form-1 and Mode-2
Form-2, CD-i Ready, Video-CD (MPEG-1), Karaoke CD, Super Video CD,
Photo-CD, Enhanced CD, CD Plus, CD Extra, i-trax CD, CD-Text, CD-R, CDRW
Write:
CD-DA, CD-ROM Mode-1CD-ROM/XA Mode-2 Form-1 and Mode-2 Form-2,
CD-i, Video-CD, CD-Text

Loading mechanism

Load: Manual
Release: (a) Electrical Release (Release Button)
(b) Release by ATAPI command
(c) Emergency Release

Power Requirement
Input Voltage

5 V +/- 5 % (Operating)

DVD-Dual Interface
Item

24

Specification

Vendor & model name

DVD Dual Pioneer DVR-K15RA
DVD Dual Pioneer DVR-K05RA
LiteOn SOSW-833S
Panasonic UJ-845

Performance Specification

With CD Diskette

With DVD Diskette

Transfer rate (KB/sec)

Sustained:
Max 3.6Mbytes/sec

Sustained:
Max 10.8Mbytes/sec

Buffer Memory

2MBytes

Interface

Enhanced IDE(ATAPI) compatible

Applicable disc format for LiteOn
SOSW-833S

Read:
DVD: DVD single/dual layer (PTP, OTP), DVD-R (3.9G/4.7G), DVD-R multiborders, DVD-R Double Layer, DVD+R, DVD+R multi-sessions, DVD+R Double
Layer, DVD-RW, and DVD+RW discs with diameter of 8 or 12cm
CD: CD-DA, CD-ROM, CD-ROM/XA, Photo-CD, Multi-session, Karaoke-CD,
Video-CD, CD-I FMV, CD Extra, CD Plus, CD-R, and CD-RW discs of 8 or 12
cm diameter

Chapter 1

DVD-Dual Interface
Item

Specification

Applicable disc format for
Panasonic UJ-845

Read:
DVD: DVD-5, 9,10,18, DVD-R (3.95G/4.7G), DVD-RW, DVD_RAM (4.7G),
DVD+R, DVD+RW
CD: CD-Audio, CD-ROM (mode1 and mode 2), CD-ROM XA (mode 2, form 1
and form 2), CD-I (mode 2, form 1 and form 2), CD-I Ready, CD-I Bridge, CD-R,
CD-RW, Photo CD, Video CD, Enhanced Music CD, CD-TEXT
Write:
DVD: DVD-RAM, DVD-R4.7GB, DVD-RW, DVD+R, DVD+RW
CD: CD-R, CD-RW (disc at once, sessionat once, track at once, fixed/variable
packet writing, multi-session)

Applicable disc format for Pioneer
DVR-K15RA

KODAK Photo CD Single and Multi-session
CD Extra (CD PLUS)
Video CD
CD text data (Read / Write)
CD-R discs (Read / Write)
CD-RW discs (Read / Write)
DVD-ROM
DVD-R Ver.2.00 for General (Read / Write)
DVD-R-DL (Read/Write)
DVD-RW Ver.1.0 & 1.1 & 1.2 (Read / Write)
DVD+R Ver.1.0 & 1.11& 1.2 (Read/Write)
DVD+R -DL Ver1.0 (Read / Write)
DVD+RW Ver.1.1 & 1.2 (Read/Write)
DVD-RAM (Ver.2.0 & 2.1) (Read only)

Applicable disc format for Pioneer
DVR-K05RA

KODAK Photo CD Single and Multi-session
CD Extra (CD PLUS)
Video CD
CD text data (Read / Write)
CD-R discs (Read / Write)
CD-RW discs (Read / Write)
DVD-ROM
DVD-R Ver.2.00 for General (Read / Write)
DVD-RW Ver.1.0 & 1.1 & 1.2 (Read / Write)
DVD+R Ver.1.0 & 1.11& 1.2 (Read/Write)
DVD+R -DL Ver1.0 (Read / Write)
DVD+RW Ver.1.1 & 1.2 (Read/Write)
DVD-RAM (Ver.2.0 & 2.1) (Read only)

Loading mechanism

Load: Manual (SOSW-833S/DVR-K15)
Auto (UJ-845/DVR-K05)
Release: (a) Electrical Release (Release Button)
(b) Release by ATAPI command
(c) Emergency Release (Except for UJ-845/DVR-K05)

Power Requirement
Input Voltage

5 V +/- 5 % (Operating)

Audio Interface
Item
Audio Controller

Specification
ALC250

Audio onboard or optional

Built-in

Mono or Stereo

Stereo

Resolution

18 bit stereo digital to analog converter
18 bit stereo analog to digital converter

Compatibility

AC97

Chapter 1

25

Audio Interface
Item

Specification

Mixed sound source

Line-in, CD

Voice channel

8/16-bit, mono/stereo

Sampling rate

44,1 KHz (48K byte for AC97 interface)

Internal microphone

Yes

Internal speaker / Quantity

Yes/2

Video Interface
Item

Specification

Chipset

ATI Mobility Radeon X1300 (for discrete models)

Package

MBGA 708 pin

Interface

PCIE x16

Supports ZV (Zoomed Video) port

Yes

®

Video Memory
Item

Specification

Chipset

ATI Mobility RADEON® X1300 (for discrete models)

Memory size

64MB/128MB

Interface

DDR

USB Port
Item

Specification

Chipset

built-in Mobile Intel 82801FB (ICH6-M)

USB Compliancy Level

2.0

OHCI

USB 1.1 and USB 2.0 Host controller

®

Number of USB port

3

Location

two on the left side; one on the rear side

Serial port function control

Enable/Disable by BIOS Setup

IEEE 1394 Port (No IEEE Port for this model)
Item

Specification

Chipset

TSB34AB21A

Number of IEEE 1394 port

1

Location

Left side

Connector type

IEEE 1394

PCMCIA Port
Item

26

Specification

PCMCIA controller

ENE CB712

Supports card type

Type-II

Number of slots

One type-II

Access location

Left panel

Chapter 1

PCMCIA Port
Item

Specification

Supports ZV (Zoomed Video) port

No ZV support

Supports 32 bit CardBus

Yes

System Board Major Chips
Item

Controller

Core logic

Intel 915GM/PM+Intel ICH6-M (Mobile Intel 82801FB)

VGA

ATI Mobility RADEON® X1300(for discrete models)

LAN

BroadCom BCM4401

®

®

IEEE 1394

TSB34AB21A

USB 2.0

built-in Intel® ICH6-M (Mobile Intel 82801FB)

Super I/O controller

SMsC LPC 47N217

Bluetooth

built-in Intel® ICH6-M (Mobile Intel 82801FB)

Wireless 802.11 b+g

built-in Intel® ICH6-M (Mobile Intel 82801FB)

PCMCIA

ENE CB712

Audio

ALC250

5-in-1 card reader

ENE CB712

Keyboard
Item
Keyboard controller

Specification
KB 910Q

Total number of keypads

84-/85-key

Windows logo key

Yes

Internal & external keyboard work
simultaneously

1. Plug USB keyboard to the USB port directly: Yes
2. Use port replicator then plug a USB/PS 2 keyboard to the USB
port/PS 2 port on the port replicator: Yes

Battery
Item
Vendor & model name

Specification
BATTERY LI-ION 6 CELLS-SANYO
2000mAH UR18650F
BATTERY LI-ION 6 CELLS-SONY
2000mAH US18650G4
BATTERY LI-ION 6 CELLS-SANYO
2400mAH UR18650F
BATTERY LI-ION 6 CELLS-SONY
2400mAH US18650G7
BATTERY LI-ION 9 CELLS-SANYO
2400mAH UR18650F

Battery Type

Li-ion

Pack capacity

4800mAh 6cell and 7200mAh 9cell
for TravelMate 3210
4000mAh 6cell for TravelMate 2400

Number of battery cell

53.3W 6cell and 79.9W 9cell for
TravelMate 3210
44.6W 6cell for TravelMate 2400

Chapter 1

27

Battery
Item

Specification

Package configuration

3 cells in series, 2 series in parallel
for 6-cell battery
2 cells in series, 3 series in parallel
for 9-cell battery

Normal voltage

11.1V

Charge voltage

12.6+-0.1v

LCD 14.1 inch
Item
Vendor & model name

Specification
QDI:

QDI

CMO

QD14TL01 (Glare)

QD14TL01

N141I1-L03

Surface treatment:
glare+hard coating
3H

CMO
N141I1-L02 (nonglare)

Screen Diagonal (mm)

14.1 inches

14.1 inches

14.1 inches

Active Area (mm)

303.7x189.8

303.7x189.8

303.3x189.6

Display resolution (pixels)

1280x800 WXGA

1280x800 WXGA

1280x800 WXGA

Pixel Pitch

0.2373x0.2373

0.2373x0.2373

0.2373x0.2373

Pixel Arrangement

R.G.B. Vertical
Stripe

R.G.B. Vertical
Stripe

R.G.B. Vertical
Stripe

Display Mode

Normally White

Normally White

Normally White

Typical White Luminance (cd/m2)

185

185

185

also called Brightness
Luminance Uniformity

1.25 (5 points)

1.25 (5 points)

N/A

Contrast Ratio

300

300

400

Response Time (Optical Rise Time/Fall
Time)msec

10/15

10/15

5/11

Nominal Input Voltage VDD

+3.3V Typ.

+3.3V

+3.3V

Typical Power Consumption (watt)

N/A

N/A

N/A

Weight

440g

440g

425g

Physical Size(mm)

320x206x5.5

320x206x5.5

320x206x5.5

Electrical Interface

1 channel LVDS

1 channel LVDS

1 channel LVDS

Support Color

262K colors (RGB
6-bit data driver)

262,144

262,144

Horizontal: Right/Left

45/45

45/45

45/45

Vertial: Upper/Lower

20/35

20/35

20/45

0 to +40 (with high
humidity more than
90%RH)

0 to +40 (with high
humidity more than
90%RH)

0 to +40 (with high
humidity more than
90%RH)

-25 to +60

-25 to +60

-20 to +60

Viewing Angle (degree)

Temperature Range( ° C)
Operating
Storage (shipping)

LCD Inverter
Item
Vendor & model name

Specification
Delta DAC-07B037 B
YEC YNV-C01
SumidaTWS-442-125

28

Chapter 1

LCD Inverter
Item

Specification

Brightness conditions

Vadj=3.3V

Input voltage (V)

9~21

Input current (mA)

350 (max)

Output voltage (V, rms)

1600 (starting voltage)

Output current (mA, rms)

6.2~6.8 (DAC=0)

Output voltage frequency (k Hz)

45~65K Hz

AC Adaptor
Item

Specification

Input rating

90V AC to 264V AC, 47Hz to 63Hz

Maximum input AC current

1.7A

Inrush current

240A@115VAC
240A@230VAC

Efficiency

83% min. @115VAC input full load

System Power Management
ACPI mode

Power Management

Mech. Off (G3)

All devices in the system are turned off completely.

Soft Off (G2/S5)

OS initiated shutdown. All devices in the system are turned off
completely.

Working (G0/S0)

Individual devices such as the CPU and hard disc may be power
managed in this state.

Suspend to RAM (S3)

CPU set power down
VGA Suspend
PCMCIA Suspend
Audio Power Down
Hard Disk Power Down
CD-ROM Power Down
Super I/O Low Power mode

Save to Disk (S4)

Also called Hibernate state. System saves all system states and
data onto the disc prior to power off the whole system.

Chapter 1

29

30

Chapter 1

Chapter 2

System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press m during POST (when “Press  to enter Setup” message is prompted
on the bottom of screen).
Press m to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change
boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.
Press  during POST to enter multi-boot menu. In this menu, user can change boot device without
entering BIOS SETUP Utility.

Chapter 2

31

Navigating the BIOS Utility
There are six menu options: Info., Main, System Devices, Security, Boot, and Exit.
Follow these instructions:
T

To choose a menu, use the cursor left/right keys (zx).

T

To choose a parameter, use the cursor up/down keys ( wy).

T

To change the value of a parameter, press por q.

T

A plus sign (+) indicates the item has sub-items. Press e to expand this item.

T

Press ^ while you are in any of the menu options to go to the Exit menu.

T

In any menu, you can load default settings by pressing t. You can also press u to save any
changes made and exit the BIOS Setup Utility.

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May 20, 2003

Advanced

Security

----Devices--------------------------------------------------Product Name

= TravelMate 3210

Manufacture Name

= Acer

BIOS Version

= V1.00

VGA Version

= 3104

5:40:09

Boot

AM

Exit

-----System------------------------CPU = Intel® Pentium ® 4
CPU speed = 2.0 GHz
L2 Cache = 2048 KB

HDD Model Name = HITACHI_DK23EA-40-(PM)
HDD Serial Number = 123456789
ATAPI Model Name = UJDA740 DVD/CDROM-(SM)

----Memory-----------------------System Memory

= 640 KB

Extended Memory = 256MB
Serial Number = ( 32 bytes)

VGA Memory

= 128 MB

Asset Tag = (32 bytes)
UUID = (16 bytes)

Setup system date, time. Enable boot logo and get system information.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values. Please
note that system information vary in models.

32

Chapter 2

Main
Insyde Software SCU
Main

May 20, 2005

Advanced

Security

Boot

----Devices--------------------------------------------------Product Name
Manufacturer Name

VGA Version

= 3104

Exit

CPU = Intel® Pentium ® 4
CPU speed = 2.0 GHz

= Acer
= V1.00

AM

-----System-------------------------

= TravelMate 3210

BIOS Version

5:40:09

L2 Cache = 2048 KB

HDD Model Name = HITACHI_DK23EA-40-(PM)
----Memory------------------------

HDD Serial Number = 123456789

System Memory

ATAPI Model Name = UJDA740 DVD/CDROM-(SM)

= 640 KB

Extended Memory = 256MB
VGA Memory

Serial Number = ( 32 bytes)

= 128 MB

Asset Tag = (32 bytes)
UUID = (16 bytes)

Setup system date, time. Enable boot logo and get system information.

NOTE: The system information is subject to different models.

Parameter
Product Name

Description
This field displays the prodcut name of the system.

Manufacturer Name

This field displays the manufacturer name of the system

BIOS Version

This field displays the BIOS version of the system.

VGA Version

This field shows the VGA firmware version of the system.

HDD Model Name

This field shows the model name of HDD installed on primary IDE master.

HDD Serial Number

This field displays the serial number of HDD installed on primary IDE master.

ATAPI Mode Name

This field displays the mofel name of devices installed on secondary IDE master. The hard
disk drive or optical drive model name is automatically detected by the system.

Serial Number

This field displays the serial number of this unit.

Asset Tag

This field displays the asset tag of this unit.

UUID

This will be visible only when an internal LAN device is presenting.
UUID=32bytes

CPU

This field shows the brand name of the system CPU.

CPU speed

Chapter 2

33

Parameter

Description

L2 Cache

This field displays CPU L2 cache size. It varies in CPU type.

System Memory

This field reports the memory size of system base memory. The size is fixed to 640 KB.

Extended Memory

This field reports the memory size of the extended memory in the system. Extended
memory size = Total memory size - 2MB

VGA Memory

VGA Memory size:
Discrete = 64 or 128MB (depends on actual VRAM size)
TurboCache = 32MB (actual TurboCache VRAM size)
Intel(R) 915 DVMT: you can select the following options:
1. 64MB (8MB pre-allocated + 56MB DVMT)
2. 128MB (8MB pre-allocated + 128MB DVMT)-Default value
3. Max DVMT (160MB on 256MB system memory, 224MB on 512 and above system
memory).

34

Chapter 2

The Main screen displays a summary of your computer hardware information, and also includes basic setup
parameters. It allows the user to specify standard IBM PC AT system parameters.

Insyde Software SCU
Main

Advanced

May 20, 2005
Security

Boot

5:40:09

AM

Exit

Date and Time
Power On Display

----------------Power On Display---------------

ˇ Quiet Boot

(˙ ) Auto

ˇ LCD Auto DIM

( ) Both
ˇ

_

Network Boot

F12 Boot Menu

OK

Cancel

ˇ D2D Recovery

Press  key to select a control.  button or  key accept
entries.  button or  key reject entries. Use cursor, spacebar,
and numeric keys to change values.  key activates accelerators.

NOTE: The screen above is for your reference only. Actual values may differ.

Chapter 2

35

The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.

Parameter

Description

Date and Time

The hours are displayed with 12 hour format. The
values setin these two fields take effect
immediately.

Quiet Boot

Determines if the system will display customer
logo and summary screen or not.

Format/Option

Option: Enabled or Disabled

Enable: Customer logo is displayed, and
summary screen is disabled.
Disabled: Custoemr logo is not displayed, and
summary screen is enabled.
Power on display

Auto: During power process, the system will
detect if any display device is connected on
external video port. If any external display device
is connected, the power on display will be in CRT
(or projector) only mode. Otherwise it will be in
LCD only mode.

Option: Auto or Both

Both: Simultaneously enable both the integrated
LCD screen and the system’s external video port
(for an external CRT or projector).
LCD Auto Dim

Determines if the system will automatically dim
the LCD brightness in order to save power when
AC is not present.

Option: Enabled or Disabled

The system will support an automatic dimming of
the LCD backlight when the AC power is NOT
available (running on battery power).
Network Boot

Enables, disables the system boot from LAN
(remote server).

Option: Enabled or Disabled

F12 Boot Menu

Enables, disables Boot Menu during POST.

Option: Disabled or Enabled

D2D Recovery

Enables, disables D2D Recovery function. The
function allows the user to create a hidden
partition on hard disc drive to store operation
system and restore the system to factory
defaults.

Option: Enabled or Disabled

NOTE: You can also enable Acer disc-to-disc system recovery via Alt+F10 during POST.

36

Chapter 2

Advanced
The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced
settings of the system.

Insyde Software SCU
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May 20, 2005 5:40:09 AM
Advanced

Security

Boot

Exit

--------------------------Infrared Port(FIR)-----------------------

Infrared Port (FIR)
Max. Graphics Memory
ˇLegacy USB Support

-----FIR I/O settings---

-Mode Setting for IRDA-

(˙) Disabled

(

) Normal (16550)

(

(

) IrDA (HPSIR)

(

) ASK IR

) Enabled

(˙) FAST IR

DMA Setting For FIR
(

) DMA1

(˙) DMA2
(

OK

   for block select.

) DMA3

Cancel

  for item select.

< Enter> for accept.   for reject.  activates accelerators.
 for Enable or Disable.

The table below describes the parameters in the screen. Settings in boldface are the default and suggested
parameter settings.
.

Parameter

Description

Options

Infrared Port

Enables or disables the infrared port.

Disabled/Enabled

Max Graphics Memory

This option is only available on Intel (R) 915 UMA
system.

64MB/128MB/DVMT

Legacy USB support

This feature allows you to USB keyboard entering
BIOS Setup. This feature also allows you to use a
USB keyboard in DOS without additional driver.
USB floppy boot and Crisis Recovery from USB
floppy is also supported.

Enabled/Disabled

Chapter 2

37

Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.

Insyde Software SCU
Main

May 20, 2005

Advanced

Security

5:40:09

Boot

AM

Exit

Set User Password
Set Supervisor Password
_ Lock HardDisk Drive

--------Set Supervisor password---------------Enter old Supervisor password:

..........

Enter new Supervisor Password:

. . . . . . . . . ..

Verify new Supervisor Password:

..........

[

] Boot System
OK

Cancel

Enter new password. Password will NOT be displayed

The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.

Set Supervisor/User Password
If password on boot is required, the password must be set otherwise it cannot be enabled.
The formats of the password are as follows:
Length

10 characters

Characters

Alphanumeric keys only. The shift status i.e. Ctrl, Shift, Alt and Capital are ignored.

Parameter

Description

Set User Password

Press Enter to set the user password. When
set, this password protects the BIOS Setup
Utility from unauthorized access.

Set Supervisor Password

Press Enter to set the administrator password.
When set, this password protects the BIOS
Setup Utility from unauthorized access.

Lock HardDisk Drive

Allows the user to specify whether or not a
password is required to access hard disk drive.

Option

Disabled or Enabled

NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget
your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.

38

Chapter 2

Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.

Insyde Software SCU
Main

Advanced

May 20, 2005 5:40:09
Security

Boot
Boot Device

----- Boot Device

Exit
`

----

Hard Drive
CD-ROM/DVD Drive
Floppy Device
Network Boot

Press  key to select a control.  button or  key accept entries.  button
or  key reject entries. Use spacebar and number keys to change value  key activates
accelerators.

Chapter 2

39

Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.

Insyde Software SCU
Main

Nov 26, 2005 5:40:09

Advanced

Security

Boot

Exit
Exit Saving Changes

--------------Exit Saving Changes-----------------Press



to

save

the current

Setup parameters to CMOS RAM.

Exit Discarding Changes
Load Setup Defaults
Discard Changes

The system will reboot!!!

OK

   for block select.

Cancel

  for item select.

< Enter> for accept.   for reject.  activates accelerators.
 for Enable or Disable.

The table below describes the parameters in this screen.

Parameter
Exit Saving Changes

40

Description
Exit System Setup and save your changes to CMOS.

Exit Discarding Changes

Exit utility without saving setup data to CMOS.

Load Setup Default

Load default values for all SETUP item.

Discard Changes

Load previous values from CMOS for all SETUP items.

Chapter 2

BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
T

New versions of system programs

T

New features or options

T

Restore a BIOS when it becomes corrupted.

Use the Phlash utility to update the system BIOS flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Phlash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not
contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not
completely loaded.
Fellow the steps below to run the Phlash.
1.

Prepare a bootable diskette.

2.

Copy the Phlash utilities to the bootable diskette.

3.

Then boot the system from the bootable diskette. The Phlash utility has auto-execution function.

Chapter 2

41

42

Chapter 2

Chapter 3

Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
To disassemble the computer, you need the following tools:
T

Wrist grounding strap and conductive mat for preventing electrostatic discharge

T

Small Philips screw driver

T

Philips screwdriver

T

Plastic flat head screw driver

Tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
When you remove the stripe cover, please be careful not to scrape the cover.
T

Chapter 3

43

General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:

44

1.

Turn off the power to the system and all peripherals.

2.

Unplug the AC adapter and all power and signal cables from the system.

3.

Remove the battery pack.

Chapter 3

Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
and instructs you on the components that need to be removed during servicing. For example, if you want to
remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in
that order.

Start

Battery

*2

Wireless LAN
Cover

*2

*3

Wireless LAN
Cover

Middle Cover
I*4

DIMM/HDD
Cover

Memory

ODD Module

*1

*4

Keyboard

HDD Module
*4

*4
LCD Module
HDD Bracket

HDD

*1
*13
*3

RTC Battery
Lower Case
Assembly

Upper Case
Assembly
Bluetooth
Module

Touchpad
Assembly

Upper Case
Lower Case

Speaker Set

Main Board
Assembly

*6
VGA Heatsink

Fan

*3
CPU Heatsink

Touchpad
Bracket

*2

Touchpad

Modem Board

ODD Module
CPU
*2

ODD

Chapter 3

ODD Bracket

45

LCD Module

4 screw caps

*4
LCD Bezel

*2

*2
LCD Inverter

LCD Panel

LCD
Assembly

*8

LCD

LCD Wire
Cable

LCD Brackets

Screw List
Item

46

Description

A

SCW HEX NYL I#R-40/O#4-40 L5.5

B

SCREW MACH WAFER M2*L4 NI

C

CPU SCREW M2.5*6.5 (2.7KG)

D

CPU SCREW M2.5*6.5 (4.5KG)

E

SCRW WH MS+CBZ M2.5+L4 BLACK

F

SCREW M2.5-6

G

SCREW M2*3 NYLON 1JMCPC-420325

H

SCREW M2.5X6

I

SCREW M2-3

J

SCRW M2.5*L3(NON NYLOK)

K

SCREW M2.5-5

L

SCREW M3x4(86.9A524.4R0)

M

SCREW WAFER NYLOK NI 2ML3

N

SCREW NI M2*6L

Chapter 3

Removing the Battery Pack
1.

Unlock the battery lock.

2.

Slide the battery latch then remove the battery.

Chapter 3

47

Removing the Wireless LAN Card/the HDD Module/the Memory/the CPU/
the ODD Module and the LCD Module
Removing the Wireless LAN Card and the HDD Module
1.

Remove the two screws fastening the PCI door.

2.

Detach the PCI door.

3.

Disconnect the wireless antennae.

4.

Pop out the wireless LAN card then remove it.

5.

Remove the two screws fastening the HDD cover.

6.

Remove HDD cover carefully.

7.

Pull the HDD module backwards to disconnect the HDD module then remove it from the main unit.

Removing the Memory and the CPU

48

1.

Remove the two screws fastening DIMM cover.

2.

Then detach the DIMM cover.

3.

Pop out the memory then remove it from the DIMM socket.

Chapter 3

4.

Remove the two screws fastening the thermal door.

5.

Detach the thermal door from the main unit.

6.

Remove the four screws holding the thermal module. (Follow the order indicated by the numbers: 4, 3, 2
then1. Please reverse the order when you assemble the system).

7.

Disconnect the fan cablle as shown.

8.

Take out the thermal module from the main unit carefully.

9.

Use a flat headed screwdriver to release the CPU lock.

10. Then remove the CPU from the CPU socket carefully.

Removing the ODD Module and the LCD module
1.

Remove the screws fastening the ODD module as shown.

2.

Use a flat headed screwdriver to push the ODD module outwards then remove it.

Chapter 3

49

3.

Open the LCD module as shown and detach the middle cover carefully.

4.

Remove the two screws fastening the keyboard.

5.

Turn over the keyboard as shown.

6.

Disconnect the keyboard cable then remove the keyboard.

7.

Tear off the mylard festening the wireless antenna set.

8.

Pull out the wireless antenna from the main unit carefully.

9.

Disconnect the LCD cable from the main board.

10. Remove two screws holding the LCD module.
11. Remove another two screws fastening the LCD module on the botton.
12. Then detach the LCD module from the main unit carefully.

50

Chapter 3

Chapter 3

51

Disassembling the Main Unit
Separate the Main Unit Into the Upper and the Lower Case Assembly
1.

To separate the upper and the lower case assembly, remove six screws as shown.

2.

Turn over the main unit, remove 9 screws on the other side.

3.

Separate the main unit into the upper case assembly and the lower case assembly.

Disassembling the Upper Case Assembly

52

1.

Disconnect the touchpad FFC from the main board.

2.

Disconnect the bluetooth cable.

3.

Detach the bluetooth module from the upper case.

4.

Disconnect the bluetooth cable from the bluetooth card.

5.

Disconnect the touchpad to touchpad board FFC.

6.

Remove the three screws fastening the touchpad board.

7.

Detach the touchpad board.

8.

Remove the four-way button from the upper case.

9.

Remove the two screws fastening the touchpad support to the upper case.

Chapter 3

10. Detach the touchpad support from the upper case carefully.
11. Detach the touchpad from the upper case.
12. Disconnect the FFC from the touchpad.

Disassembling the Lower Case Assembly
1.

Remove four screws fastening the main board to the lower case.

2.

Turn over the lower case assembly, then remove one screw on the other side as shown.

3.

Disconnect the speaker cable.

4.

Detach the main board assembly from the lower case carefully.

5.

Remove the three screws fastening the VGA board.

6.

Disconnect the VGA board assembly from the main board.

7.

Remove the three screws fastening the VGA themal to the VGA board.Detach the main board assembly
from the lower case carefully. (Follow the order indicated by the numbers: 3, 2 then1. Please reverse the
order when you assemble the system).

Chapter 3

53

8.

Detach the VGA thermal from the VGA board.

9.

Disconnect the modem cable from the main board.

10. Remove the two screws fastening the modem board as shwon.
11. Disconnect the modem board from the main board.

12. Disconnect the modem cable from the modem board.
13. Remove the two screws holding the speaker set to the lower case.
14. Take out the speaker set from the lower case. This completes the main unit disassembly.

54

Chapter 3

Disassembling the LCD Module
1.

Remove the four screw caps as shown.

2.

Remove the four screws holding the LCD bezel.

3.

Then detach the LCD bezel from the LCD module.

4.

Remove the screw fastening the LCD inverter.

5.

Disconnect the LCD cable and disconnect the inverter cable, then remove the inverter.

6.

Remove the two screws fastening the LCD assembly to the LCD panel.

7.

Take out the LCD assembly from the LCD panel.

8.

Remove the four screws fastening the LCD left bracket then remove it.

9.

Remove the four screws fastening the LCD right bracket.

.

10. Then remove the LCD right bracket.
11. Tear off the mylar and disconnect the LCD cable from the LCD then remove the cable.

Chapter 3

55

Disassembling the External Modules
Disassembling the HDD Module
1.

Remove the two screws holding the HDD bracket on one side.

2.

Remove another two screws holding the HDD bracket on the other side.

3.

Then take the hard disc drive out of the HDD bracket.

Disassembling the ODD Module

56

1.

Remove the two screws fastening the ODD bracket.

2.

Remove the ODD bracket from the optical disc drive module.

Chapter 3

Chapter 4

Troubleshooting
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified
options can give false errors and invalid system responses.
1.

Duplicate symptom and obtain the failing symptoms in as much detail as possible.

2.

Distinguish symptom. Verify the symptoms by attempting to re-create the failure by running the diagnostic
test or by repeating the same operation.

3.

Disassemble and assemble the unit without any power sources.

4.

If any problem occurs, you can perform visual inspection before you fellow this chapter’s instructions. You
can check the following:
power cords are properly connected and secured;
there are no obvious shorts or opens;
there are no obviously burned or heated components;
all components appear normal.

5.

Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)

Go To

Power failure. (The power indicator does not go
on or stay on.)

“Power System Check” on page 59.

POST does not complete. No beep or error
codes are indicated.

“Power-On Self-Test (POST) Error Message” on
page 61
“Undetermined Problems” on page 71

POST detects an error and displayed messages
on screen.

“Error Message List” on page 62

Other symptoms (i.e. LCD display problems or
others).

“Power-On Self-Test (POST) Error Message” on
page 61

Symptoms cannot be re-created (intermittent
problems).

Use the customer-reported symptoms and go to
“Power-On Self-Test (POST) Error Message” on
page 61
“Intermittent Problems” on page 70
“Undetermined Problems” on page 71

Chapter 4

57

System Check Procedures
External Diskette Drive Check
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
If the error still remains:
1.

Reconnect the external diskette drive/DVD-ROM module.

2.

Replace the external diskette drive/CD-ROM module.

3.

Replace the main board.

External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does
not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.
Do the following to select the test device:
1.

Boot from the diagnostics diskette and start the diagnostics program.

2.

See if CD-ROM Test is passed when the program runs to CD-ROM Test.

3.

Follow the instructions in the message window.

If an error occurs, reconnect the connector on the System board. If the error still remains:
1.

Reconnect the external diskette drive/CD-ROM module.

2.

Replace the external diskette drive/CD-ROM module.

3.

Replace the main board.

Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the connector on the system board.
If the keyboard cable connection is correct, run the Keyboard Test.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a
non-defective FRU:
1.

Reconnect the keyboard cables.

2.

Replace the keyboard.

3.

Replace the main board.

The following auxiliary input devices are supported by this computer:
T

Numeric keypad

T

External keyboard

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

Memory check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1.

Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.

2.

Go to the diagnostic memory in the test items.

3.

Press F2 in the test items.

4. Follow the instructions in the message window.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
58

Chapter 4

Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1.

Remove the battery pack.

2.

Connect the power adapter and check that power is supplied.

3.

Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.

If you suspect a power problem, see the appropriate power supply check in the following list:
T

Chapter 4

“Check the Battery Pack” on page 60

59

Check the Battery Pack
To check the battery pack, do the following:
From Software:
1.

Check out the Power Management in control Panel

2.

In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct.

3.

Repeat the steps 1 and 2, for both battery and adapter.

4.

This helps you identify first the problem is on recharging or discharging.

From Hardware:
1.

Power off the computer.

2.

Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the
following figure

3.

If the voltage is still less than 7.5 Vdc after recharging, replace the battery.

To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light
up, replace the DC/DC charger board.

Touchpad check
If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:
1.

After rebooting, run Tracking Pad PS2 Mode Driver. For example, run Syn touch driver.

2.

Run utility with the PS/2 mouse function and check if the mouse is working.

3.

If the the PS/2 mouse does not work, then check if the main board to switch board FPC is connected O.K.

4.

If the main board to switch board FPC is connected well, then check if the FCC on touch pad PCB
connects properly.

5.

If the FFC on touch pad PCB connects properly, then check if LS851 JP1 Pin6=5V are pulese. If yes, then
replace switch board. If no, then go to next step.

6.

Replace touch pad PCB.

7.

If the touch pad still does not work, then replace FPC on Track Pad PCB.

After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.

60

Chapter 4

Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see “Undetermined Problems” on page 71.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.

Chapter 4

61

Index of Error Messages
Error Message List
Error Messages

FRU/Action in Sequence

Struck Key

See “Keyboard or Auxiliary Input Device Check” on page 58

System CMOS checksum bad - Default
configuration used

RTC battery

Real time clock error

RTC battery

Run BIOS Setup Utility to reconfigure system, then reboot system.
Run BIOS Setup Utility to reconfigure system time, then reboot
system.
Main board

Previous boot incomplete - Default configuration
used

“Load Default Settings” in BIOS Setup Utility.
RTC battery
Main baord

Invalid System Configuration Data

“Load Default Settings” in BIOS Setup Utility.
Main board

Operating system not found

Enter Setup and see if fixed disk and drive A are properly identified.
Dikette drive
Hard disk drive
Main board

62

Chapter 4

Error Message List
No beep Error Messages
Power-on indicator turns off and LCD is blank.

FRU/Action in Sequence
Power source (battery pack and power adapter.) See “Power
System Check” on page 59
Ensure every connector is connected tightly and correctly.
Reconnect the DIMM.
Main board.

Power-on indicator turns on and LCD is blank.

Power source (battery pack and power adapter.) See “Power
System Check” on page 59
Reconnect the LCD connector
Hard disk drive
LCD cable
LCD inverter
LCD
Main board

Power-on indicator turns on and LCD is blank.
But you can see POST on an external CRT.

Reconnect the LCD connectors.
LCD cable
LCD inverter
LCD
Main board

Power-on indicator turns on and a blinking cursor
shown on LCD during POST.

Chapter 4

Ensure every connector is connected tightly and correctly.
Main board

63

Insyde MobilePro BIOS POST Beep Code and POST Messages
The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see “Undetermined Problems” on page 71.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.

Beep Code

64

Message

Description

short, short, short; short,
short, long

“FAULTY DMA PAGE REGISTERS”

DMA page registers do not function properly.

short, short, short; short,
long, short

“FAULTY REFRESH CIRCUIT”

RAM refresh circuit does not function properly.

short, short, short; short,
long, long

“ROM CHECKSUM INCORRECT”

BIOS ROM checksum failed.

short, short, short; long,
short, short

“CMOS RAM TEST FAILED”

CMOS RAM test failed.

short, short, short; long,
short, long

“DMA CONTROLLER FAULTY”

DMA controller does not work properly.

short, short, short; long, long
short

“INTERRUPT CONTROLLER
FAILED”

The interrupt controller does not work properly.

short, short, short; long,
long, long

N/A

Keyboard controller failed to respond with the
self-test command.

short, short, long; short,
short, short

N/A

No video device found.

short, short, long; short,
short, long

N/A

No RAM installed.

N/A

“KEYBOARD CONTROLLER
FAILURE”

Keyboard controller failed during system inquiry
about connected devices.

N/A

“KEYBOARD FAILURE”

The keyboard fails to respond or no keyboard is
connected.

N/A

“CMOS FAILURE - RUN SCU”

CMOS data error, probably due to battery power
loss.

N/A

“CMOS CHECKSUM INVALID - RUN
SCU”

CMOS checksum error.

N/A

“RAM ERROR AT LOCATION xxxxxx:
WROTE: xxxx
READ: xxxx”

The RAM failed during memory test at the indicated location.

N/A

“PARITY ERROR AT UNKNOWN
LOCATION”

Parity error during memory test at unknown
location.

N/A

“PARITY ERROR AT LOCATION
XXXXXX”

Parity error during memory test at the indicated
location.

Chapter 4

Beep Code

Message

Description

N/A

“NO INTERRUPTS FROM TIMER 0”

Timer 0 of the clock timer controller does not
generate system interrupts correctly.

N/A

“UNEXPECTED AMOUNT OF
MEMORY - RUN SCU”

The system memory size does not match with
the CMOS record.

N/A

“CLOCK NOT TICKING CORRECTLY” The system clock does not working correctly.

N/A

“TIME/DATA CORRUPT - RUN SCU”

The time/date information in CMOS is invalid.

N/A

“MACHINE IS LOCKED - TURN KEY”

The keyboard operation is locked.

N/A

“BOOT SECTOR 0 HAS CHANGED”

The boot sector of the hard disk has been
changed, probably because of a virus attack.

N/A

Suspend-to-Disk partition MISSING!”

No Suspend-to-Disk partition found.

N/A

“Hard Disk ERROR!”

Access to the Suspend-to-Disk partition failed.

N/A

“Suspend-to-Disk partition signature
NOT FOUND!”

No Suspend-to-Disk partition signature found.

N/A

“Suspend-to-Disk partition size TOO
SMALL!”

The capacity of the Suspend-to-Disk partition is
not enough.

N/A

“MEMORY SIZE HAS CHANGED -REBOOTING”

The memory size has changed after previous
Suspend-to-Disk operation.

Chapter 4

65

Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom / Error
LCD backlight doesn't work

Action in Sequence
First, plug a monitor to CRT port. Next, enter BIOS utility to running
“Load Default Settings” then reboot the system.
Reconnect the LCD connectors.
Keyboard (if the brightness function key doesn't work).
LCD cable
LCD inverter
LCD
Main board

LCD is too dark
LCD brightness cannot be adjusted

Enter BIOS Utility to execute “Load Setup Default Settings”, then
reboot system.
Reconnect the LCD connectors.
Keyboard (if the brightness function key doesn't work).
LCD cable
LCD inverter
LCD
Main board

Unreadable LCD screen

Reconnect the LCD cable

Missing pels in characters

LCD cable

Abnormal screen

LCD

Wrong color displayed

Main board

LCD has extra horizontal or vertical lines
displayed.

Indicator-Related Symptoms
Symptom / Error

Action in Sequence

Indicator incorrectly remains off or on, but system
runs correctly

Main board

HDD/CD-ROM active indicators cannot work

HDD/CD-ROM drive
Device driver
Main board

Power-Related Symptoms
Symptom / Error
Power shuts down during operation

Action in Sequence
Power source (battery pack and power adapter). See “Power
System Check” on page 59.
Battery pack
AC adapter
See if the thermal module is overheat (Heat sink or fan).
Main board

The system cannot power-on.

Power source (battery pack and power adapter). See “Power
System Check” on page 59.
Battery pack
Power adapter
CPU
Main board

The system cannot power-off.

In Windows XP operating system, hold and press the power switch
for more than 4 seconds. If the system can power off, then the main
board is OK. Verify OS in the HDD.
Main board

66

Chapter 4

Power-Related Symptoms
Symptom / Error
Battery can’t be charged or discharged

Action in Sequence
See “Check the Battery Pack” on page 60.
Battery pack
Main board

System hang during POST

ODD/HDD/FDD/RAM module
Main board

PCMCIA-Related Symptoms
Symptom / Error

Action in Sequence

System cannot detect the PC Card (PCMCIA)

PCMCIA slot assembly

PCMCIA slot pin is damaged.

PCMCIA slot assembly

PC Card cannot be inserted or ejected

Check if the PCMCIA slot is blocked

Main board

Main board

Memory-Related Symptoms
Symptom / Error
Memory count (size) appears different from
actual size.

Action in Sequence
Enter BIOS Setup Utility to execute “Load Default Settings” then
reboot system.
RAM module
Main board
Check BIOS revision

System can power on, but you hear two long
beeps: “B--, B--” and the LCD is blank.

Reinsert DIMM
DIMM
Main board

Speaker-Related Symptoms
Symptom / Error
In Windows, multimedia programs, no sound
comes from the computer.

Action in Sequence
OS volume control
Audio driver
Speaker
Main board

Internal speakers make noise or emit no sound.

Speaker
Main board

Microphone cannot work

Audio driver
Volume control in Windows XP
Main board

Power Management-Related Symptoms
Symptom / Error
The system will not enter hibernation mode

Action in Sequence
Power option in Windows XP
Hard disk drive
Main board

The system doesn’t enter standby mode after
closing the lid of the portable computer.

Driver of Power Option Properties
Lid close switch in upper case
Main board

Chapter 4

67

Power Management-Related Symptoms
Symptom / Error
The system doesn't resume from hibernation/
standby mode.

Action in Sequence
Connect AC adapter then check if the system resumes from
Standby/Hibernation mode.
Check if the battery is low.
Hard disk drive
Main board

The system doesn't resume from standby mode
after opening the lid of the portable computer.

LCD cover switch

Battery fuel gauge in Windows doesn’t go higher
than 90%.

Refresh battery (continue use battery until power off, then charge
battery).

Main board

Battery pack
Main board
System hangs intermittently.

Reconnect hard disk/CD-ROM drives.
Main board

Peripheral-Related Symptoms
Symptom / Error
System configuration does not match the
installed devices.

Action in Sequence
Enter BIOS Setup Utility to execute “Load Setup defaults”, then
reboot system.
Reconnect hard disk/CD-ROM drives/FDD or other peripherals.
Main board

External display does not work correctly.

Press Fn+F5, LCD/CRT/Both display switching
Keyboard
Main board

USB does not work correctly

Main board

Print problems.

Enter BIOS Setup Utility to execute “Load Default Settings” then
reboot the system.
Run printer self-test.
Printer driver
Printer cable
Printer
Main board

Parallel port device problems

Enter BIOS Setup Utility to execute “Load Default Settings” then
reboot the system.
Device driver
Device cable
Device
Main board

Keyboard/Touchpad-Related Symptoms
Symptom / Error
Keyboard (one or more keys) does not work.

Action in Sequence
Reconnect the keyboard cable.
Keyboard
Main board

Touchpad does not work.

Reconnect touchpad cable.
Touchpad board
Main board

68

Chapter 4

Modem/LAN-Related Symptoms
Symptom / Error
Internal modem does not work correctly.

Action in Sequence
Phone cable
Driver
Reconnect the Internal modem cable to the main board tightly.
Main board

Internal LAN does not work correctly

Lan cable
Driver
Main board

NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined
Problems” on page 71.

Chapter 4

69

Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:

70

1.

Run the diagnostic test for the system board in loop mode at least 10 times.

2.

If no error is detected, do not replace any FRU.

3.

If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

Chapter 4

Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power
System Check” on page 59):
1.

Power-off the computer.

2.

Visually check them for damage. If any problems are found, replace the FRU.

3.

Remove or disconnect all of the following devices:
T

Non-Acer devices

T

Printer, mouse, and other external devices

T

Battery pack

T

Hard disk drive

T

DIMM

T

PC Cards

4.

Power-on the computer.

5.

Determine if the problem has changed.

6.

If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

7.

If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:

Chapter 4

T

System board

T

LCD assembly

71

72

Chapter 4

Chapter 5

Jumper and Connector Locations
Top View

SW2 SW4 SW5
SW6

SW3

SW1

JP1
2

2

JP5
2

JP4

2

JP7
2

2

KQ:

2

JP42
2

2

JP10

SW3

Power Switch

SW1

Lid Swtich

JP1

Bluetooth Connector

JP5

Touchpad Connector

SW2

E-mail Switch

JP4

Keyboard Connector

SW4

Internet Browser Switch

JP42

Speaker Connector

SW5

Emanager Switch

JP7

PCMCIA Slot

SW6

User Programmable Switch

JP10

Microphone Connector

Chapter 5

73

Bottom View

2

PCN1

JP13

JP12

JP14
2

JP3
2

2

PJP11
JP20

JP17
2

JP16

JP22

2

2

JP21

JP19

2

2

JP23
JP24
2

JP25
2

JP26

JP28

2

2

JP30

2

JP31

JP35

T2

2

Q2

JP29
JP36

2

JP39
2

IR1
2

U42

74

JP41

JP40

JP21

Fan Connector

JP24

USB Port

PJP11

Battery Connector

JP25

USB Port

JP20

CPU Socket

JP30

IEEE 1394 Port (No IEEE 1394
Port for this model)

JP16

LVDS Connector

JP36

Card Reader Connector(No Card
Reader module for this model)

JP22

VGA Board Connector

IR

Infrared Receiver (No FIR function
for this model)

PCN1

AC-IN

JP40

Headphone out/line-out Jack
(support SPDIF)

JP13

USB Port

JP41

Mic-in Jack

JP12

Acer ezDock (No ezDock for this
model)

JP28

HDD Connector

JP14

Modem Board Connector

JP35

Wireless LAN Card Connector

JP3

External Display Port

U42

BIOS

JP17

S-Video Port

JP26

DDR2 Socket

JP19

RJ11/RJ45

JP31

DDR2 Socket

JP23

Modem Cable Connector

JP39

ODD Connector

Chapter 5

Chapter 6

FRU (Field Replaceable Unit) List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 3210Z
series products. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise
Authorization).
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available
on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on
the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use
the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer
machines.
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or
regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to
return it.

Chapter 6

75

Exploded Diagram
The System

011

012

013

76

Chapter 6

Upper Case Assembly

Chapter 6

77

Lower Case Assembly

78

Chapter 6

LCD Module

Chapter 6

79

HDD Module

ODD Module

80

Chapter 6

TravelMate 2400/3210/3220 FRU List
Picture

No.

Part Name and Description

Part Number

Adapter
NS (Not
Show)

ADAPTER 3 PIN 65W DELTA SADP-65KB
BEF 19V 3PIN

AP.06501.006

ADAPTER 3 PIN 65W LITEON PA-1650-02CO
65W 3 PIN

AP.06503.007

ADAPTER 3 PIN 65W HIPRO HPOK066B13CP 3P 65W

AP.0650A.004

BATTERY LI-ION 6 CELLS-SANYO 2000mAH
UR18650F

BT.00603.001

BATTERY LI-ION 6 CELLS-SONY 2000mAH
US18650G4

BT.00604.004

BATTERY LI-ION 6 CELLS-SANYO 2400mAH
UR18650F

BT.00604.001

BATTERY LI-ION 6 CELLS-SONY 2400mAH
US18650G7

BT.00604.001

NS

BATTERY LI-ION 9 CELLS-SANYO 2400mAH
UR18650F

BT.00903.002

The
System012

MODEM BOARD FOXCONN T60M845.01

54.A70V5.001

NS

BLUETOOTH CARD WNC 91.BU513.002

54.A70V5.002

NS

MINI PCI WIRELESS BOARD 802.11 b+g
INTEL WM3B2200/CH11

KI.CAX01.008

Upper
Case
Assembly251

T/P BOARD W/FFC CABLE

55.A70V5.001

Battery
NS

Board

Chapter 6

81

TravelMate 2400/3210/3220 FRU List
Picture

No.

Part Name and Description

Part Number

The
System013

VGA BOARD M26P 64MB

55.A70V5.002

Upper
Case
Assembly004

FFC CABLE - T/P TO T/P BOARD

50.A70V5.001

NS

BLUETOOTH CABLE

50.A70V5.002

NS

MODEM CABLE

50.A70V5.003

NS

POWER CORD-AUS

27.A70V5.001

NS

POWER CORD-CHINA

27.A70V5.002

NS

POWER CORD-DENMARK

27.A70V5.003

NS

POWER CORD-EC

27.A70V5.004

NS

POWER CORD-INDIA

27.A70V5.005

NS

POWER CORD-ISREL

27.A70V5.006

NS

POWER CORD-ITALIAN

27.A70V5.007

NS

POWER CORD-JP

27.A70V5.008

NS

POWER CORD-KOREA

27.A70V5.009

NS

POWER CORD-SOUTH AFRICA

27.A70V5.010

NS

POWER CORD-SWISS

27.A70V5.011

NS

POWER CORDTWN

27.A70V5.012

NS

POWER CORD-UK

27.A70V5.013

NS

POWER CORD-US

27.A70V5.014

MIDDLE COVER - TM

42.TAAV5.001

Cable

CABLE

Case/Cover/Bracket Assembly
The
System006

82

Chapter 6

TravelMate 2400/3210/3220 FRU List
Picture

No.

Part Name and Description

Part Number

The
System254;
Upper
Case
Assembly001

UPPER CASE-TM

60.TAAV5.001

The
System002

LOWER CASE- UMA

60.A70V5.002

NS

LOWER CASE- NON UMA

60.A70V5.003

Upper
Case
Assembly002

4 - WAY BUTTON

42.A70V5.002

Upper
Case
Assembly003

TP SUPPORT

33.A70V5.001

Lower
Case
Assembly003

DIMM COVER

42.A70V5.003

Lower
Case
Assembly004

PCI DOOR

42.A70V5.005

Lower
Case
Assembly005

THERMAL DOOR

42.A70V5.006

NS

ANTENNA ASSY

50.A70V5.004

NS

CELERON M 350 (1.3G 1M) C0

KC.NC001.350

NS

CELERON M 360 (1.4G 1M) C0

KC.NC001.360

NS

CELERON M 370 (1.5G 1M) C0

KC.NC001.370

Communication Module
CPU/Procussor

Chapter 6

83

TravelMate 2400/3210/3220 FRU List
Picture

No.

Part Name and Description

Part Number

NS

INTEL PENTIUM M DOTHAN 1.6GHZ 2M
UFCBGA SL7EG B-1 STEPPING

KC.N0001.725

NS

INTEL PENTIUM M 1.6G 2M 533FSB
uFCPGA2 SL86G C-1 STEPPING

KC.N0001.730

NS

INTEL PENTIUM M 1.73G 2M 533FSB
uFCPGA2 SL7SA C-1 STEPPING

KC.N0001.740

NS

INTEL PENTIUM M 1.87G 2M 533FSB
uFCPGA2 SL7S9 C-1 STEPPING

KC.N0001.750

NS

INTEL PENTIUM M 2.0G 2M 533FSB
uFCPGA2 SL7SM C-1 STEPPING

KC.N0001.760

ODD
Module

DVD/CDRW COMBO MODULE 24X PHILIPS
SCB5265

6M.A70V5.001

ODD
Module001

DVD/CDRW COMBO DRIVE 24X PHILIPS
SCB5265

KO.02403.007

ODD
Module002

DVD/CDRW COMBO BEZEL

42.A70V5.007

ODD
Module003

ODD BRACKET

33.A70V5.002

ODD
Module

DVD/CDRW COMBO 24X MODULE
PANASONIC UJDA-770

6M.A70V5.002

ODD
Module001

DVD/CDRW COMBO 24X DRIVE
PANASONIC UJDA-770

KO.02406.013

ODD
Module002

DVD/CDRW COMBO BEZEL

42.A70V5.007

ODD
Module003

ODD BRACKET

33.A70V5.002

ODD
Module

DVD DUAL MODULE 8X LITE-ON SOSW833S (DL) TRAY IN

6M.A70V5.004

ODD
Module001

DVD DUAL 8X DRIVE LITE-ON SOSW-833S
(DL)

KU.00804.012

ODD
Module002

DVD DUAL BEZEL - TRAY IN

42.A70V5.008

ODD
Module003

ODD BRACKET

33.A70V5.002

Combo Drive

DVD RW Drive

84

Chapter 6

TravelMate 2400/3210/3220 FRU List
Picture

No.

Part Name and Description

Part Number

ODD
Module

DVD DUAL MODULE 8X HLDS GWA-4082N
(DL)

6M.A70V5.007

ODD
Module001

DVD DUAL 8X DRIVE HLDS GWA-4082N
(DL)

KU.0080D.016

ODD
Module002

DVD DUAL BEZEL - TRAY IN

42.A70V5.008

ODD
Module003

ODD BRACKET

33.A70V5.002

ODD
Module

SUPER MULTI MODULE 8X PANASONIC UJ840BAA (DL)

6M.A70V5.008

ODD
Module001

SUPER MULTI 8X DRIVE PANASONIC UJ840BAA

KU.00807.011

ODD
Module002

SUPER MULIT BEZEL

42.A70V5.010

ODD
Module003

ODD BRACKET

33.A70V5.002

HDD
Module

HDD 40G 4200PRM SEAGATE ST94019A

KH.04001.010

HDD
Module

HDD 40G 2.5 IN. 420RPM TOSHIBA PLUTO
MK4025GAS

KH.04004.002

HDD
Module

HGST 40G 2.5" 4200 MORAGA+
HTS424040M9AT00 13G1132 FW:A71A

KH.04007.012

HDD
Module

HDD 60GB 2.5 IN. 4200RPM SEAGATE N2
ST960821A F/W: 3.01

KH.06001.002

HDD
Module

HDD 60G 2.5IN. 4200RPM TOSHIBA PLUTO
MK6025GAS 2M F/W KA200A

KH.06004.003

HDD
Module

HDD 60GB 2.5IN. 4200RPM MORAGA 60G
IC25N060ATMR04-0 08K0634 F/S:AD4A

KH.06007.006

HDD
Module

HDD 80GB 2.5 IN. 4200RPM SEAGATE N2
ST9808210A F/W: 3.01

KH.08001.012

HDD
Module

HDD 80GB 2.5IN. 4200RPM TOSHIBA
PLUTO MK8025GAS

KH.08004.001

HDD
Module

HDD 80GB 2.5IN. 4200RPM HGST MORAGA
IC25N080ATMR04-0

KH.08007.007

HDD
Module

HDD 100G 4200PRM SEAGATE ST9100822A
F/W:3.01

KH.10001.001

HDD
Module

HDD 100GB 2.5IN. 4200RPM TOSHIBA
PLUTO MK1031GAS F/W AA20

KH.10004.001

HDD
Module001

HDD BRACKET

33.A70V5.003

HDD Module

Chapter 6

85

TravelMate 2400/3210/3220 FRU List
Picture

No.

Part Name and Description

Part Number

Lower
Case
Assembly008

HDD DOOR

42.A70V5.011

The
System011

KEYBOARD DARFON CHINESE

KB.T5902.001

KEYBOARD DARFON US INTERNATIONAL

KB.T5902.002

KEYBOARD DARFON THAI

KB.T5902.003

KEYBOARD DARFON GERMAN

KB.T5902.004

KEYBOARD DARFON UK

KB.T5902.005

KEYBOARD DARFON ITALIAN

KB.T5902.006

KEYBOARD DARFON FRENCH

KB.T5902.007

KEYBOARD DARFON SWISS/G

KB.T5902.008

KEYBOARD DARFON BELGIUM

KB.T5902.009

KEYBOARD DARFON SPANISH

KB.T5902.010

KEYBOARD PORTUGUESE

KB.T5902.011

KEYBOARD CZECH

KB.T5902.012

KEYBOARD HUNGARIAN

KB.T5902.013

KEYBOARD RUSSIAN

KB.T5902.014

KEYBOARD SWEDEN

KB.T5902.015

KEYBOARD NORWEGIAN

KB.T5902.016

KEYBOARD DANISH

KB.T5902.017

KEYBOARD ARABIC

KB.T5902.018

KEYBOARD BRAZILIAN PORTUGUESE

KB.T5902.019

Keyboard

KEYBOARD CANADIAN FRENCH

KB.T5902.020

KEYBOARD GREEK

KB.T5902.021

KEYBOARD TURKISH

KB.T5902.022

KEYBOARD HEBREW

KB.T5902.023

KEYBOARD SLOVENIA/CROATIA)

KB.T5902.024

LCD
Module

ASSY LCD MODULE 14 .1 WXGA NON
GLARE QDI (N141V2 QD14TL01 REV 01) W/
ANT - TM

6M.TAAV5.003

LCD
Module001

LCD 14 .1 WXGA NON GLARE QDI N141V2
QD14TL01 REV 01

LK.14109.004

LCD
Module007

LCD INVERTER

19.A70V5.001

LCD Module

86

Chapter 6

TravelMate 2400/3210/3220 FRU List
Picture

Chapter 6

No.

Part Name and Description

Part Number

LCD
Module006

LCD WIRE CABLE

50.A70V5.005

LCD
Module004

LCD PANEL WITH LOGO W/ANTENNA - TM

60.TAAV5.002

LCD
Module005

LCD BEZEL

60.A70V5.006

LCD
Module002, 003

LCD BRACKET SET

6K.A70V5.001

LCD
Module

ASSY LCD MODULE 14.1 WXGA NON
GLARE CMO (N141l 1-L03) W/ANT-TM

6M.TAAV5.004

LCD
Module001

LCD 14.1 WXGA NON GLARE CMO (N141l 1L02)

LK.1410D.004

LCD
Module007

LCD INVERTER

19.A70V5.001

LCD
Module006

LCD WIRE CABLE

50.A70V5.005

87

TravelMate 2400/3210/3220 FRU List
Picture

88

No.

Part Name and Description

Part Number

LCD
Module004

LCD PANEL WITH LOGO W/ANTENNA - TM

60.TAAV5.002

LCD
Module005

LCD BEZEL

60.A70V5.006

LCD
Module002, 003

LCD BRACKET SET

6K.A70V5.001

LCD
Module

ASSY LCD MODULE 14 .1 WXGA NON
GLARE QDI (N141V2 QD14TL01 REV 01) W/
O ANT - TM

6M.TAAV5.007

LCD
Module001

LCD 14 .1 WXGA NON GLARE QDI N141V2
QD14TL01 REV 01

LK.14109.004

LCD
Module007

LCD INVERTER

19.A70V5.001

LCD
Module006

LCD WIRE CABLE

50.A70V5.005

LCD
Module004

LCD PANEL WITH LOGO W/O ANTENNA TM

60.TAAV5.003

Chapter 6

TravelMate 2400/3210/3220 FRU List
Picture

Chapter 6

No.

Part Name and Description

Part Number

LCD
Module005

LCD BEZEL

60.A70V5.006

LCD
Module002, 003

LCD BRACKET SET

6K.A70V5.001

LCD
Module

ASSY LCD MODULE 14.1 WXGA NON
GLARE CMO (N141l 1-L03) W/O ANT-TM

6M.TAAV5.008

LCD
Module001

LCD 14.1 WXGA NON GLARE CMO (N141l 1L02)

LK.1410D.004

LCD
Module007

LCD INVERTER

19.A70V5.001

LCD
Module006

LCD WIRE CABLE

50.A70V5.005

LCD
Module004

LCD PANEL WITH LOGO W/O ANTENNA TM

60.TAAV5.003

LCD
Module005

LCD BEZEL

60.A70V5.006

89

TravelMate 2400/3210/3220 FRU List
Picture

No.

Part Name and Description

Part Number

LCD
Module002, 003

LCD BRACKET SET

6K.A70V5.001

The
System251

MAINBOARD 915PM FOR VGA GLAN W/
READER PCMCIA SLOT W/O CPU
MEMORY

LB.TAA02.002

MAINBOARD 915GM UMA GLAN W/
READER PCMCIA SLOT W/O CPU
MEMORY

LB.TAA02.001

MAINBOARD 910GML UMA GLAN W/
PCMCIA SLOT W/O READER CPU MEMORY

LB.TA902.001

NS

PCMCIA SLOT

22.A70V5.001

NS

MEMORY IFX 256MB/ 533MHZ,
HYS64T32000HDL-3.7-A

KN.25602.023

MEMORY DDRII533 256MB NANYA
NT256T64UH4A0FN-37B

KN.25603.020

MEMORY SAMSUNG 512MB/ 533MHz,
M470T3354BG0-CD5

KN.2560B.011

MEMORY DDRII 533 256MB HYNIX
HYMP532S64P6-C4

KN.2560G.006

MEMORY IFX 512MB/ 533MHZ,
HYS64T64020HDL-3.7-A

KN.51202.021

The
System007

CPU THERMAL

60.A70V5.007

The
System251

VGA THERMAL

60.A70V5.008

Mainboard

Memory

Heatsink

Pointing Device

90

Chapter 6

TravelMate 2400/3210/3220 FRU List
Picture

No.

Part Name and Description

Part Number

Upper
Case
Assembly005

TOUCHPAD

56.A70V5.001

NS

SPEAKER SET (R&L)

23.A70V5.002

NS

LCD RUBBER PAD

47.A70V5.001

NS

LCD SCREW PAD

47.A70V5.002

NS

LCD RUBBER

47.A70V5.003

NS

NAME PLATE - TM3210Z

TBD

NS

RUBBER FOOT - ONE PIN

47.A70V5.004

NS

RUBBER FOOT - TWO PINS

47.A70V5.005

SCREW

NS

SCREW M2*3(NL)

86.A70V5.001

SCREW

NS

SCREW M2*4

86.A70V5.002

SCREW

NS

SCREW M2*6

86.A70V5.003

SCREW

NS

SCREW M2*6(p Ni)

86.A70V5.004

SCREW

NS

SCREW M2.5*4(NL)

86.A70V5.005

SCREW

NS

SCREW M2.5*6(NL)

86.A70V5.006

SCREW

NS

SCREW M2.5*8(NL)

86.A70V5.007

SCREW

NS

SCREW M3*4 (NL)

86.A70V5.008

SCREW

NS

SCREW THERMAL SCREW ASSY

86.A70V5.009

Speaker

Miscellaneous

SCREW

Chapter 6

91

92

Chapter 6

Index
A

Features 1
Flash Utility 41

AFLASH Utility 41

Floppy Disk

Audio 25

removing the 55

B

FRU (Field Replaceable Unit) List 75
Battery Pack 47

H

BIOS 21
package 21
password control 21
ROM size 21
ROM type 21
vendor 21
Version 21

Hard disk 23
HDD 23
Hot Keys 16

I
Indicators 12

BIOS Supports protocol 21
BIOS Utility 31
Basic System Settings 37
Navigating 32
Startup Configuration 38
System Security 40
Board Layout
Bottom View 5, 74
Top View 4, 73

C

Intermittent Problems 70

K
Keyboard 27
Keyboard or Auxiliary Input Device Check 58

L
L2 cache 21

M
Cache
controller 21
size 21
CardBus 26

Memory Check 58
Modem 22

N

D

num lock
DIMM
external 48, 52
removing 48, 52

on indicator 12

P
Panel 6

Disassembly

Bottom 11
left 6

Battery Pack 46
LCD Module 55
Procedure Flowchart 45

PC Card 12, 26
PCMCIA 26

Disassemblyt

Power System Check 59

the Main Unit 53

Battery Pack 60

Display 3

Processor 21

DVD-ROM Interface 24

S

E
Error Symptom-to-Spare Part Index 61

Second Level Cache 21

External CD-ROM Drive Check 58

System

External Diskette Drive Check 58

F
Index

Block Diagram 3
System Diagnostic Diskette 31

1

System Memory 21
System Utilities 31
System Utility Diskette 31

T
Touchpad Check 60
Troubleshooting 57

U
Undetermined Problems 71
USB 26
utility
BIOS 31

V
Video 26

2

Index



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