Acer Note 350 Users Manual TravelMate Service Guide

350 to the manual 97304a7b-4dac-4a75-880d-b8b6e7b9aad7

acer_travelmate_350_service_guide Notebook Acer TravelMate 350 - Service manuals and Schematics, Disassembly / Assembly. Free.

2015-01-25

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TravelMate 350
Service Guide

Service guide files and updates are available
on the AIPG/CSD web; for more information,
please refer to http://csd.acer.com.tw

PART NO.: 49.45H02.001
DOC. NO.: SG348

PRINTED IN TAIWAN

Copyright
Copyright © 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.

Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.

Conventions
The following conventions are used in this manual:
Screen messages

Denotes actual messages that appear
on screen.

NOTE

Gives bits and pieces of additional
information related to the current
topic.

WARNING

Alerts you to any damage that might
result from doing or not doing specific
actions.

CAUTION

Gives precautionary measures to
avoid possible hardware or software
problems.

IMPORTANT

Reminds you to do specific actions
relevant to the accomplishment of
procedures.

III

Preface
Before using this information and the product it supports, please read the following general information.

This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.

Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.

Table of Contents
Chapter 1

System Specifications

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Chapter 2

System Utilities

BIOS Setup Utility . . . . . . . . . . . .
BIOS Flash Utility . . . . . . . . . . . .
System Utility Diskette . . . . . . . . .
System Diagnostic Diskette . . . . .

Chapter 3

29
.......
.......
.......
.......

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Machine Disassembly and Replacement

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the Hard disk drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the DVD-ROM and Floppy disk drive Module. . . . . . . . . . . . . . . . . .
Removing the Video Capture Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the Extended Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Disassembling the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the LAN Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the Upper Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the Lower Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Upgrade Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 4

Troubleshooting

44
45
47
48
49
50
51
52
57
58
61
64

System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Chapter 5

Jumper and Connector Information

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Bottom View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Chapter 6

FRU (Field Replaceable Unit) List

Appendix A

Model Definition and Configuration

101

Appendix B

Test Compatible Components

103

Microsoft Windows 98 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Microsoft Windows 2000 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . .
Windows Millenium Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Microsoft Windows NT Environment Test. . . . . . . . . . . . . . . . . . . . . . . . . . . .

Appendix C
Index

Online Support Information

104
107
110
113

117
119

Table of Contents

Chapter 1

System Specifications
Features
This computer was designed with the user in mind. Here are just a few of its many features:

Performance
!

Mobile Pentium® III 256 KB level 2 cache featuring Intel® SpeedStep™ technology

64-bit memory bus

External EasyLink™ Combo Drive (floppy and CD-ROM/DVD-ROM drive)

High-capacity, Enhanced-IDE hard disk

Li-ion main battery pack

Power management system with ACPI (Advanced Configuration Power Interface)

Smart Card interface with pre-boot authentication systems as security feature.

13.3" Thin-Film Transistor (TFT) liquid-crystal display (LCD) displaying 24-bit true-color at
1024x768 eXtended Graphics Array (XGA) resolution

4 MB to 8 MB Video DRAM, configurable through BIOS

3D capabilities

Simultaneous LCD and CRT display support

Supports other output display devices such as LCD projection panels for large-audience
presentations

"Automatic LCD dim" feature that automatically decides the best settings for your display and
conserves power

Dual display capability

Display

Multimedia
!

16-bit high-fidelity AC’97 PCI stereo audio with wavetable synthesizer

Built-in speaker with microphone

Sound Blaster Pro and Windows Sound System-compatible

High-speed CD-ROM or DVD-ROM drive

USB video capture kit option

Connectivity

Chapter 1

High-speed fax/data modem port

Fast infrared wireless communication

USB (Universal Serial Bus) ports

Ethernet/Fast Ethernet port

IEEE 1394 port

Smart Card interface socket

Optional Bluetooth wireless communication feature

Optional 802.11b wireless LAN

Human-centric design and ergonomics
!

Sleek, smooth and stylish design

Full-sized keyboard

Ergonomically-centered touchpad pointing device

Internet scroll key

Expansion

One type II/I CardBus PC card (formerly PCMCIA) slot with ZV (zoomed video) port support

Upgradeable memory

EasyPort port replicator

Chapter 1

System Block Diagram
CPU

CPU CORE
Regulator

COPPERMINE
700/750 MHz

HOST BUS

100 MHz

CLOCK
Generator

100 MHz

CRT

SDRAM

North Bridge

SO-DIMM*2

ALi M1632M-U

LCD

PCI BUS

Power & DC-DC
Regulator
LAN/802.11
MiniPCI

Battery
Charger

SMART CARD

IDEP
IDES

South Bridge

IEEE
1394

ALi M1535

TI TSB43LV22

TARZAN

CARDBUS
SLOT * 2

IDE BUS
XD BUS
KBC

COMBO

M38867

CD-ROM
FDD

TouchPad

MODEM
Daughter

BIOS
ROM

DEBUG
PORT

RTC
BQ3285LF

FDD

AC-LINK

Chapter 1

SLOT * 1

CARDBUS

HDD
Ultra 66

Card

ZV PORT

33 MHz

AC 97
Codec

USB
PORT

BLUE
TOOTH

FIR
CONNECTOR

INT
KB

PS/2
PORT

BAT

PORT REPLICATOR
COM Port
Serial Port
Audio Jack
USB 0,1
MODEM

PS2
EXT KB
CRT
TV
LAN

Board Layout
Top View
18

1
15
14
13
2
12
11

5
6

1. Expansion port

10. PCMCIA socket connector

2. Modem port

11. Speaker/Headphone-out jack

3. LAN port

12. Line-in/external MIC jack

4. External monitor port

13. Infrared port

5. DC-in port 1

14. Keyboard controller (M38867)

6. Pentium III processor

15. BIOS Flash ROM

7. EasyLink Combo Drive port

16. ALI M1535 South Bridge

8. IEEE 1394 port

17. Mini PCI socket

9. ALI M1632 North Bridge

18. RTC battery

Chapter 1

Bottom View

8
7

1. DIMM 1 socket

6. Clock generator

2. DIMM 2 socket (reverse)

7. TV controller

3. CardBus controller

8. COM port controller

4. IEEE 1394 controller (TI TSB43LV22)

9. Geyserville controller

5. Clock buffer

Chapter 1

Panel
Ports allow you to connect peripheral devices to your computer as you would with a desktop PC.

Front view

Item

Description

Display screen

Also called LCD (liquid-crystal display), displays
computer output.

Status indicators

LEDs (light-emitting diodes) that turn on and off to
show the status of the computer and its functions and
components.

Launch keys

Buttons for launching frequently used programs. See
“Launch Keys” on page 14 for more details.

Touchpad

Touch-sensitive pointing device which functions like a
computer mouse.

Click buttons (left, center and right)

The left and right buttons function like the left and right
mouse buttons; the center button serves as a scroll
up/down button.

Speaker/Headphone-out jack

Connects to audio line-out devices (e.g., speakers,
headphones).

Line-in jack

Accepts audio line-in devices (e.g., audio CD player,
stereo walkman).

Infrared port

Interfaces with Infrared devices (e.g., infrared printer,
IR-aware computers).

Microphone

Inputs sounds and voices into your computer.

Palmrest

Comfortable support area for your hands when you
use the computer.

Chapter 1

Item

Description

Keyboard

Inputs data into your computer.

Speaker

Outputs sound.

Left view

Item

Description

EasyLink Combo Drive
connector

Connects to an EasyLink Combo Drive.

IEEE 1394 port

Connects to any IEEE 1394 supported devices.

Power switch

Turns on the computer power.

PC Card eject button

Ejects PC Card from the card slot.

PC Card slot

Connects to one Type II 16-bit PC Card or 32-bit CardBus PC
Card.

SmartCard eject button

Ejects SmartCard from the card slot.

Smart card slot

Slot for Smart Card interface with pre-boot authentication
systems.

Video capture kit slot

Accepts the video capture kit option on the left side of the
computer.

Right view

Item

Description

Video capture kit slot

Accepts the video capture kit option on the right side of the
computer.

Battery bay

Houses the computer's battery pack.

Security keylock

Connects to a Kensington-compatible key-based computer
security lock.

Chapter 1

Rear view

Item

Description

PS/2 port

Connects to any PS/2-compatible device (e.g., PS/2 keyboard/
mouse/keypad).

USB ports (two)

Connect to any Universal Serial Bus devices (e.g., USB
mouse, USB camera).

Expansion port

I/O replicator or EasyPort expansion devices.

Modem jack

Connects to a phone line.

Network jack

Connects to an Ethernet 10/100-based network

External display port

Connects to a display device (e.g., external monitor, LCD
projector) and displays up to 64K colors at 1280x1024
resolution.

Power jack

Connects to an AC adapter.

Chapter 1

Bottom view

Item

Description

Battery bay

Houses the computer's battery pack.

Hard disk bay

Houses the computer's hard disk (secured by a screw).

Hard disk anti-shock
protection

Protects your hard disk against shocks.

Battery release latch

Unlatches the battery to remove the battery pack.

Personal identification slot

Insert a business card or similar-sized identification card to
personalize your computer.

Memory compartment

Houses the computer's main memory.

Chapter 1

Indicators
The computer has seven easy-to-read status icons below the display screen.

The Power and Sleep status icons are visible even when you close the display cover so you can see the status
of the computer while the cover is closed.

Icon

Function

Description

Wireless
Communication

Lights when the Blue Tooth/Wireless LAN capabilities are
enabled.

Power

Lights when the computer is on.

Sleep

Lights when the computer enters Sleep mode.

Media Activity

Lights when the floppy drive, hard disk or EasyLink Combo drive
is active.

Battery Charge

Lights when the battery is being charged.

Caps Lock

Lights when Caps Lock is activated.

Num Lock

Lights when Num Lock is activated.

Chapter 1

Keyboard
The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and
twelve function keys.

Special keys
Lock keys
The keyboard has three lock keys which you can toggle on and off.

Lock key

Description

Caps Lock

When Caps Lock is on, all alphabetic characters typed are in uppercase.

Num Lock (FnF11)

When Num Lock is on, the embedded keypad is in numeric mode. The keys
function as a calculator (complete with the arithmetic operators +, -, *, and /). Use
this mode when you need to do a lot of numeric data entry. A better solution would
be to connect an external keypad.

Scroll Lock (FnF12)

When Scroll Lock is on, the screen moves one line up or down when you press the
up or down arrow keys respectively. Scroll Lock does not work with some
applications.

NOTE: To access the Num Lock and Scroll Lock functions, hold the Fn key down while pressing the F11 and
F12 keys respectively.

Chapter 1

Embedded numeric keypad
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.

Desired access

Num lock on

Num lock off

Number keys on embedded
keypad

Type numbers in a normal manner.

Cursor-control keys on
embedded keypad

Hold Shift while using cursor-control
keys.

Hold Fn while using cursorcontrol keys.

Main keyboard keys

Hold Fn while typing letters on
embedded keypad.

Type the letters in a normal
manner.

NOTE: If an external keyboard or keypad is connected to the computer, the Num Lock feature automatically
shifts from the internal keyboard to the external keyboard or keypad.

Windows keys
The keyboard has two keys that perform Windows-specific functions.

Key
Windows logo key

Description
Start button. Combinations with this key perform shortcut functions. Below
are a few examples:
! + Tab (Activates next taskbar button)
! + E (Explores My Computer)
! + F (Finds Document)
! + M (Minimizes All)
Shift + ! + M (Undo Minimize All)
! + R (Displays the Run... dialog box)
Opens a context menu (same as a right-click).

Application key

Chapter 1

Hot keys
The computer employs hot keys or key combinations to access most of the computer’s controls like screen
brightness, volume output and the BIOS Utility.
To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.

Hot key

Icon

Function

Description

Fn-F1

Hot Key Help

Displays help on hot keys.

Fn-F2

Setup

Accesses the computer’s configuration
utility.

Fn-F3

Power Management
Scheme Toggle

Switches the power management scheme
used by the computer (function available if
supported by operating system).

Fn-F4

Sleep

Puts the computer in Sleep mode.

Fn-F5

Display Toggle

Switches display output between the
display screen, external monitor (if
connected) and both the display screen
and external monitor.

Fn-F6

Screen Blank

Turns the display screen backlight off to
save power. Press any key to return.

Fn-F7

Touchpad Toggle

Turns the internal touchpad on and off.

Fn-F8

Speaker Toggle

Turns the speakers on and off.

Fn-↑

Volume up

Increases the speaker volume.

Fn-↓

Volume down

Decreases the speaker volume.

Fn-→

Brightness up

Increases the screen brightness.

Fn-←

Brightness down

Decreases the screen brightness.

Alt Gr-Euro

Euro

Types the Euro symbol (available on some
models).

Chapter 1

The Euro symbol
If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with
a European layout, you can type the Euro symbol on your keyboard.
NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro
symbol to work, the keyboard layout has to be set to United States-International.
To verify the keyboard type:
1.

Click on Start, Settings, Control Panel.

Double-click on Keyboard.

Click on the Language tab.

Verify that the keyboard layout used for "English (United States)" is set to United States-International.

If not, select and click on Properties; then select United States-International and click on OK.

Click on OK.

To type the Euro symbol:
1.

Locate the Euro symbol on your keyboard.

Open a text editor or word processor.

3. Hold Alt Gr and press the Euro symbol.
NOTE: Some fonts and software do not support the Euro symbol. Please refer to http://www.microsoft.com/
typography/faq/faq12.htm for more information.

Launch Keys
Located at the top of the keyboard are five buttons. These buttons are called launch keys. They are
designated as P1, P2, P3, mail button and Web browser button. By default, buttons P1and P2 are users
programmable. The mail button is used to launch the e-mail application. The LED of the mail button will flash
when the user has received an incoming e-mail. The P3, by default is used to launch a multimedia application
that came bundled with your system. The Web browser button, by default, is used to launch your Internet
browser.

Chapter 1

Touchpad
The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means
the cursor responds as you move your finger on the surface of the touchpad. The central location on the palm
rest provides optimum comfort and support.
NOTE: When using an external USB or serial mouse, you can press Fn-F7 to disable the touchpad. If you are
using an external PS/2 mouse, the touchpad is automatically disabled.

Touchpad basics
The following items teach you how to use the touchpad:

Move your finger across the touchpad to move the cursor.

Press the left (1) and right (3) buttons located on the edge of the touchpad to do selection and
execution functions. These two buttons are similar to the left and right buttons on a mouse.
Tapping on the touchpad produces similar results.

Use the center (2) button (top and bottom) to scroll up or down a page. This button mimics your
cursor pressing on the right scroll bar of Windows applications.

Function
Execute

Left button

Right button

Center
buttons

Tap

Click twice
quickly

Tap twice (at the same speed as doubleclicking a mouse button)

Select

Click once

Tap once

Drag

Click and
hold, then
use finger to
drag the
cursor on
the
touchpad

Tap twice (at the same speed as doubleclicking a mouse button) then hold finger
to the touchpad on the second tap and
drag the cursor

Access context
menu

Chapter 1

Click once

Function
Scroll

Left button

Right button

Center
buttons

Tap

Click and
hold the up/
down button

NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The
touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response.
Tapping harder will not increase the touchpad’s responsiveness.

Chapter 1

Hardware Specifications and Configurations
Main board Major Chips
Item
System core logic

Controller
ALI Aladdin Pro II chipset M1632/M1535

Super I/O controller

Built in M1535

Audio controller

Built in M1535

Video controller

Built in M1632 (Trident CyberBlade AGP-2X)

IDE controller

Built in M1535 (2-channel dedicated Ultra-66 IDE Master Controller)

Keyboard controller

Mitsubishi M38867

RTC

BenchMark BQ3285LF SSOP

PCMCIA controller

O2 Micro OZ711 CardBus controller (Tarzan)

IEEE 1394 controller

TI TSB43LV22

Processor
Item

Specification

CPU type

Intel Pentium III 650/700 MHz processor with 256KB L2 on-die cache
memory

CPU package

BGA package

CPU core voltage

1.6V/1.35V

CPU I/O voltage

1.5V

BIOS
Item

Specification

BIOS vendor

Acer

BIOS version

V3.3

BIOS ROM type

Flash ROM

BIOS ROM size

512KB

BIOS package

32-pin TSOP

Supported protocols

ACPI 1.0b, HDD Password, Int 13h Extensions, S4BIOS for Win98, PnP
BIOS 1.0a, SMBIOS 2.3,Simple Boot Flag 1.0, PCI 2.1
USB specification 1.0., PCI Bus Power Management interface
Specification, Boot Block, SMI 1.2, EPP/IEEE 1284, ECP/IEEE 1284 1.7
& 1.9, IrDA, PS/2 keyboard and mouse, VESA VGA BIOS, DDC-2B, CDROM bootable

BIOS password control

Set by switch, see SW3 settings

Second Level Cache
Item
Cache controller

Specification
Built-in CPU

Cache size

256KB

1st level cache control

Always enabled

2nd level cache control

Always enabled

Cache scheme control

Fixed in write-back

Chapter 1

System Memory
Item

Specification

Memory controller

Built-in ALI M1632

Onboard memory size

0MB

DIMM socket number

2 sockets

Supports memory size per socket

64/128 MB

Supports maximum memory size

256MB (128MB x 2)

Supports DIMM type

SDRAM

Supports DIMM speed

100MHz

Supports DIMM voltage

3.3V

Supports DIMM package

144-pin SO-DIMM

Memory module combinations

You can install memory modules in any combinations as long as they
match the above specifications.

Memory Combinations
Slot 1

Slot 2

Total Memory

0 MB

64 MB

128 MB

0 MB

128 MB

64 MB

128 MB

192 MB

128 MB

256 MB

Above table lists some system memory configurations. You may combine DIMMs with various capacities to
form other combinations.
NOTE: The shipping specification for DIMM combination is 64MB in slot 1.

LAN Interface
Item

Specification

LAN Interface/Chipset

Mini PCI interface LAN card / Intel 82559 chipset

Supports LAN protocol

10/100 Mbps

LAN connector type

RJ45

LAN connector location

Rear side

Wireless LAN Interface
Item

Specification

LAN Interface

Mini PCI interface IEEE 802.11a LAN card

Channel support and default
channel protocol

Covering the FCC subset of the IEEE802.11b ISM Band

Enable/disable radio

Support FAA requirement

Chapter 1

Modem Interface
Item

Specification

Modem Interface/Chipset

Built in M1535 AC’97 2.1 compliant digital controller interface with software
modem solution / Ambit U98M005.01

Fax modem data baud rate (bps)

14.4K

Data modem data baud rate (bps)

56K

Supports modem protocol

V.90 data modem 56K, V.90 fax modem 14.4K and digital line protection
operation

Modem connector type

RJ11

Modem connector location

Rear side

Hard Disk Drive Interface
Item

Specification

Vendor & Model Name

IBM DJSA-205

IBM DJSA-210

IBM DJSA-220

Capacity (GB)

Bytes per sector

512

Logical heads

Logical sectors

Logical cylinders

13424

16383

Physical read/write
heads

Disks

Spindle speed (RPM)

4200

Drive Format

Performance Specifications
Buffer size (KB)

418

Interface

IDE (ATA-4)

Data transfer rate (disk
buffer, MB/s)

85.5-161.6

Data transfer rate (host
buffer, MB/s)

16.6 (PIO Mode-4)

66.6 (Ultra DMA Mode-4)

5+/-5%

DC Power Requirements
Voltage tolerance

5+/-5%

CD-ROM/Floppy Diskette Combo Drive Interface
Item
Vendor & model name

Specification
TEAC CF240500

CD-ROM
Performance Specification
Transfer rate (KB/sec)

1,545KB/sec ~ 3,600KB/sec. (FULL - CAV)

Access time (typ.)

130 ms

Rotation speed

5136 rpm (typ.)

Buffer memory

128 KB

Interface

ATAPI

Applicable disc format

CD-DA, CD-ROM (Mode-1, Mode-2), CD-ROM XA MODE-2 (FORM-1, FORM2), Multi-Session Photo CD, CD-I, Video CD, Enhanced CD & CD PLUS
Compatible, CD-R/W

Chapter 1

CD-ROM/Floppy Diskette Combo Drive Interface
Item
Loading mechanism

Specification
Drawer with soft eject and emergency eject hole

Power Requirement
Input Voltage

Floppy disk drive
Floppy disk Specifications
Media recognition

2DD (720KB)

2HD (1.2MB, 3-mode)

2HD (1.44MB)

Sectors / track

Tracks

Data transfer rate (Kbit/s)

250

500

Rotational speed (RPM)

300

360

300

Read/write heads

Encoding method

MFM

Power Requirement
Input Voltage (V)

+5V +-10%

DVD-ROM/Floppy Diskette Combo Drive Interface
Item
Vendor & model name

Specification
Addonics MKE SR8175

DVD-ROM
Performance Specification

With CD Diskette

With DVD Diskette

1,500KB/sec ~ 3,600KB/sec.
(FULL - CAV)

4.58MB/sec ~ 11.08MB/sec.
(FULL - CAV)

Access time (typ.)

110 ms

150 ms

Rotation speed

4800 rpm (typ.)

3700 rpm (typ.)

Buffer memory

512 KB

Transfer rate (KB/sec)

Interface

ATAPI

Applicable disc format

DVD-ROM, DVD-Video, CD-DA, CD-ROM (Mode-1, Mode-2), CD-ROM XA
MODE-2 (FORM-1, FORM-2), Multi-Session Photo CD, CD-I, Video CD,
Enhanced CD & CD PLUS Compatible, CD-R/W

Loading mechanism

Drawer with soft eject and emergency eject hole

Power Requirement
Input Voltage

Floppy disk drive
Floppy disk Specifications
Media recognition

2DD (720KB)

2HD (1.2MB, 3-mode)

2HD (1.44MB)

Sectors / track

Tracks

Data transfer rate (Kbit/s)

250

500

Rotational speed (RPM)

300

360

300

Read/write heads

Encoding method

MFM

Power Requirement
Input Voltage (V)

+5V +-10%

Chapter 1

Audio Interface
Item

Specification

Audio controller

Built in M1535 audio controller combined with standard AC97/AC98 codec
(Cirrus CS-4299)

Audio onboard or optional

Onboard

Mono or Stereo

Stereo

Resolution

16 bit

Compatibility

Windows Sound System (WSS), Microsoft PC98/PC99, WHQL audio
requirement

Mixed sound source

Voice, Synthesizer, Line-in, Microphone, CD

Voice channel

6/16-bit, mono/stereo

Sampling rate

48 KHz

Internal microphone

Yes

Internal speaker / Quantity

Yes/ 1 pieces

Supports PnP DMA channel

DMA channel 0
DMA channel 1

Supports PnP IRQ

IRQ3, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11

Video Interface
Item

Specification

Vendor & model name

Built in M1632 (Trident CyberBlade AGP-2X)

Chip voltage

Core/2.5V

Supports ZV (Zoomed Video) port

Yes

Graph interface

2X AGP (Accelerated Graphics Port) bus

Maximum resolution (LCD)

1024x768 (24 bit colors)

Maximum resolution (CRT)

1024x768 (24 bit colors)

Memory/3.3V

Video Memory
Item

Specification

Fixed or upgradeable

Share with system memory

Video memory size

4 or 8 MB

Video Resolutions Mode
Resolution

Refresh Rate
CRT Only

LCD/CRT Simultaneous

640x480x256

640x480x64K

640x480x16M

800x600x256

800X600X64K

1024x768x256

60, 75

Chapter 1

USB Port
Item

Specification

USB Compliancy Level

1.0

OHCI

USB 1.0

Number of USB port

Location

Rear side

Serial port function control

Enable/Disable by BIOS Setup

IrDA Port
Item

Specification

IrDA FIR port controller

Built in M1535

Number of IrDA FIR port

Location

Front side

IrDA FIR port function control

Enable/disable by BIOS Setup

Optional IrDA FIR port
(in BIOS Setup)

2F8h, 3F8h, 3E8h, 2E8h

Optional IrDA FIR port IRQ
(in BIOS Setup)

IRQ3, IRQ4, IRQ10, IRQ11

Optional IrDA FIR port DRQ
(in BIOS Setup)

DRQ3, DRQ1, DRQ0

PCMCIA Port
Item

Specification

PCMCIA controller

O2 Micro OZ711 CardBus controller (Tarzan)

Supports card type

Type II/I

Number of slots

One for smart card (upper)
One type II/I (lower)

Access location

Left side

Supports ZV (Zoomed Video) port

Yes

Supports 32 bit CardBus

Yes

Keyboard
Item
Keyboard controller

Specification
Mitsubishi M38867

Keyboard vendor & model name

Darfon NSK-A3001

Total number of keypads

84/85/88-key

Windows 95 keys

Yes

Internal & external keyboard work
simultaneously

Yes

Battery
Item

Specification

Vendor & model name

Sanyo 3UF103450P-2

Battery Type

Li-ion

Pack capacity

1650 mA

Chapter 1

Battery
Item
Cell voltage

Specification
3.6V

Number of battery cell

Package configuration

3S-2P

Package voltage

11V

DC-AC LCD Inverter
Item
Vendor & model name

Specification
Ambit T62I174.00 & Sumida IV003 (IV15090/T)

Input voltage (V)

+5V

Input current (mA)

200mA max

Output voltage
(Vrms, no load)

1300Vrms

Output voltage
frequency (kHz)

60K-65K Hz

Output Current/Lamp

6.0 mA max

NOTE: DC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user,
and is also responsible for the control of LCD brightness. Avoid touching the DC-AC inverter area while
the system unit is turned on.
NOTE: There is an EEPROM in the inverter, which stores its supported LCD type and ID code. If you replace
a new inverter or replace the LCD with a different brand, use Inverter ID utility to update the ID
information.
LCD
Item
Vendor & model name

Specification
LG LP133X8

Mechanical Specifications
LCD display area (diagonal, inch) 13.3
Display technology

TFT

Resolution

XGA, 1024x768

Supports colors

262K

Optical Specification
Brightness control

keyboard hotkey

Contrast control

Electrical Specification
Supply voltage for LCD display
(V)

3.3

Supply voltage for LCD backlight
(Vrms)

630

AC Adapter
Item
Vendor & model name

Specification
Lite-On PA-1600-02

Delta ADP-60DB

Maximum input current

1.5 A @ 90Vac

(A, @90Vac, full load)

0.9 A @ 180Vac

Nominal frequency (Hz)

47 - 63

Input Requirements

Chapter 1

AC Adapter
Item
Frequency variation range (Hz)

Specification
47 - 63

47 - 63

Nominal voltages (V)

90 - 264

Inrush current

The maximum inrush current will
be less than 50A and 100A when
the adapter is connected to
115Vac(60Hz) and 230Vac(50Hz)
respectively.

The maximum inrush current will be
less than 50A and 100A when the
adapter is connected to 115Vac(60Hz)
and 230Vac(50Hz) respectively.

Efficiency

It should provide an efficiency of
83% minimum, when measured at
maximum load under 115V(60Hz).

It should provide an efficiency of 83%
minimum, when measured at maximum
load under 115V(60Hz).

Output Ratings (CV mode)
DC output voltage

19 +0.6/-0 V

Noise + Ripple

300m Vp-p max (20MHz
bandwidth)

300m Vp-p max (20MHz bandwidth)

Load

0 A (min.)

3.16 A (max.)

Output Ratings (CC mode)
DC output voltage

+12V ~ +19V

Constant output

2.75 ± 0.2 A

Turn-on delay time

2 sec. (@115Vac)

Hold up time

4 ms min. (@115 Vac input, full
load)

4 ms min. (@115 Vac input, full load)

Over Voltage Protection (OVP)

24 V

Short circuit protection

Output can be shorted without
damage

Output can be shorted without damage

Dynamic Output Characteristics

Electrostatic discharge (ESD)

15kV (at air discharge)

8kV (at contact discharge)

Primary to secondary

1500 Vac (or 2121 Vdc), 10 mA for
1 second

1500 Vac (or 2121 Vdc), 10 mA for 1
second

Leakage current

0.25 mA max. (@ 254 Vac, 60Hz)

Regulatory Requirements

Internal filter meets:

1. FCC class B requirements.
(USA)

1. FCC class B requirements. (USA)

Dielectric Withstand Voltage

2. VDE 243/1991 class B
requirements. (German
3. CISPR 22 Class B
requirements. (Scandinavia)

2. VDE 243/1991 class B requirements.
(German
3. CISPR 22 Class B requirements.
(Scandinavia)
4. VCCI class II requirements. (Japan)

4. VCCI class II requirements.
(Japan)

Chapter 1

Power Management
Power Saving Mode
Standby Mode
Waiting time specified by the
!
System Standby value or the
operating system elapses
without any system activity.
!

Closing the display cover

When the computer is about to
enter Hibernation mode (e.g.,
during a battery-low condition),
but the Hibernation file is invalid
or not present.

When customized functions for
power management are set to
Standby and the corresponding
action is taken.

Invoked by the operating
system power-saving modes.

Phenomenon
!

The buzzer beeps

The Sleep indicator lights up

Hibernation Mode
!
When customized functions for
power management are set to
Hibernation and the
corresponding action is taken.

All power shuts off

Invoked by the operating
system power-saving modes.

Display Standby Mode
Keyboard, built-in touchpad, and an
external PS/2 pointing device are
idle for a specified period.

The display shuts off

Hard Disk Standby Mode
Hard disk is idle within a specified
period of time.

Hard disk drive is in standby mode.
(spindle turned off)

Environmental Requirements
Item

Specification

Temperature
Operating

+5 ~ +35°C

Non-operating

-10 ~ +60°C

Non-operating

-20 ~ +60°C (storage package)

Humidity
Operating

20% ~ 80% RH, non-condensing

Non-operating

20% ~ 90% RH, non-condensing (Unpacked)

Non-operating

20% ~ 90% RH, non-condensing (storage package)

Vibration
Operating (unpacked)

5 ~ 25.6 Hz: 0.38mm (peak to peak)
25.6 ~ 250 Hz: 0.5G

Non-operating (unpacked)

5 ~ 27.1 Hz: 0.6G
27.1 Hz ~ 50 Hz: 0.4mm (peak to peak)
50 ~ 500 Hz: 2.0G

Non-operating (packed)

5 ~ 62.6 Hz: 0.51mm (peak to peak)
62.6 Hz ~ 500 Hz: 4G

Chapter 1

Mechanical Specifications
Item

Specification

Dimensions

289mm (W) x 219mm (D) x 23mm (H)

Weight

1.816 kg (4 lbs) (including battery)

I/O Ports

One type II/I PCMCIA (PC card) port, one Smart Card port, one IEEE 1394
port, one EasyLink Combo Drive connector, one RJ11 port, one RJ-45 port,
one DC-in port, one infrared (FIR) port, two USB ports, one external display
port, one PS/2 keyboard/mouse port, one line-out jack, one line-in jack, one
expansion port

Drive Bays

One

Material

LCD Panel & Lower Case: Meg-Alloy
Others of Housing: Plastic

Indicators

Wireless Communication LED, Power LED, Sleep LED, Media Activity LED,
Battery Charge LED, Caps Lock LED, Num Lock LED

Switch

Power

Memory Address Map
Memory Address

Size

Function

00000000-0009FFFF

640 KB

Base memory

000A0000-000BFFFF

128 KB

Video memory

000C0000-000C9FFF

40 KB

Video BIOS

000CA000-000CBFFF

8 KB

I/O ROM

000E0000-000FFFFF

128 KB

System BIOS

00100000-top limited

Extended (DIMM) memory

04301000-04301FFF
04302000-04302FFF

4 KB
4 KB

PCMCIA controller (slot 1)
PCMCIA controller (slot 2)

0430000-04300FFFF

64 KB

USB controller

I/O Address Map
I/O Address

Function

000-00F

DMA controller-1

020-021

Interrupt controller-1

040-043

Timer 1

060, 064

Keyboard controller 8742 chip select

061, 066

System speaker, ACPI embedded controller

040B

DMA controller-1

061

System speaker

070-073

System CMOS/real-time clock

080-08F

DMA page register

0A0-0A1

Interrupt controller-2

0C0-0DF

DMA controller-2

0F0-0FF

Numeric data processor

104-10B

Lucent tech. soft modem AMR

120-13F

Power management controller

180-18F

170-177

2nd EIDE device (CD-ROM) select

1F0-1F7

1st EIDE device (hard drive) select

Chapter 1

I/O Address Map
I/O Address

Function

220-22F

Audio

240-24F

Audio (optional)

278-27F

Parallel port 3

2E8-2EF

COM4

2F8-2FF

COM2 or FIR (optional)

376, 3F6

ALi M5229 PCI BusMaster IDE controller

3BC-3BF

Parallel port 1

3B0-3BB

Video Controller

3C0-3DF
3F0h-3F7

Standard Floppy Disk Controller

3E8-3EF

ALi fast IR controller

3F0-3F5, 3F7

Floppy disk controller

3F8-3FF

COM1

480-48F, 4D6

DMA controller-1

4D0-4D1

PCI configuration register

CF8-CFF

IRQ Assignment Map
Interrupt Channel

Function

IRQ0

System timer

IRQ1

Standard 101/102-key or Microsoft natural keyboard.

IRQ2

Programmable Interrupt Controller

IRQ3

IrDA Fast Interrupt Port

IRQ4

COM1

IRQ5

Reserve

IRQ6

Floppy Disk Controller

IRQ7

Printer Port (LPT1)

IRQ8

System CMOS/real time clock

IRQ9

SCI IRQ used by ACPI bus

IRQ10

ALi audio accelerator WDM driver
Lucent Technologies SoftModem AMR
1394 host controller

IRQ11

PCMCIA CardBus Controller
O2Micro Smart CardBus reader
Trident CyberBlade Ai1 AGP
ALi PCI to USB Open Host Controller

IRQ12

PS2 pointing device

IRQ13

Numeric data processor

IRQ14

1st EIDE device

IRQ15

2nd EIDE device

DMA Channel Assignment
DMA Channel
DRQ0

Function
Not Used

DRQ1

Not Used

DRQ2

Floppy Disk Controller

Chapter 1

DMA Channel Assignment
DMA Channel
DRQ3

Function
IrDA Fast Infrared Port

DRQ4

Direct memory access controller

DRQ5

Not Used

DRQ6

Not Used

DRQ7

Not Used

Chapter 1

Chapter 2

System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However,
if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press F2 during POST (while the TravelMate logo is being displayed).

BIOS Utility
System Information
Basic System Settings
Startup Configuration
Onboard Devices Configuration
System Security
Load Default Settings

↑↓ = Move highlight bar, Enter = Select, Esc = Exit

Navigating the BIOS Utility
There are six menu options. Use the cursor up/down keys to select a menu item, then press Enter. After you
enter a sub-menu, you can:
!

Use the cursor up/down keys to move between the parameters.

Use the cursor left/right keys to change the value of a parameter.
You can change the value of a parameter if it is enclosed in square brackets.

Press Esc to exit the current sub-menu.

At the main menu, press Esc to exit the BIOS Utility. If you make any changes, the following dialog box
displays:

Do you really want to exit SETUP?
[Yes]

[No]

If you would like to keep the changes you made, use the cursor left/right keys to select Yes; then press Enter.
Choose No if you want to discard the changes you made.

Chapter 2

System Information
The System Information sub-menu displays basic and important information about your computer.

System Information
CPU Type & Speed ........... Pentium ® III 500 MHz
Floppy Disk Drive .......... 1.44 MB, 3.5-inch
Hard Disk Drive ............ xxxxx MB
HDD Serial Number .......... xxxxxxxxxxxxxxxxxxxx
System with ................ CD-ROM
System BIOS Version ........ V1.0 R01-A1
VGA BIOS Version ........... V1.0 R01-A1
Serial Number .............. xxxxxxxxxxxxxxxxxxxxxxxxxxx
Asset Tag Number ........... xxxxxxxxxxxxxxxxxxxxxxxxxxx
Product Name ............... xxxxxxxxxxxxxxxxxxxxxxxxxxx
Manufacturer Name .......... xxxxxxxxxxxxxxxx
UUID ....................... xxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxx

↑↓ = Move highlight bar, ←→ = Change Setting, F1 = Help

NOTE: The screen above is a sample and may not reflect the actual data on your computer. “X” may refer to a
series of numbers and/or characters.
The following table describes the information in this sub-menu.

Parameter
CPU Type & Speed

Description
Shows the type and speed in Megahertz of the Central Processing Unit
(CPU)

Floppy Disk Drive

Shows the floppy disk drive type.

Hard Disk Drive

Shows the size or capacity of the hard disk.

HDD Serial Number

Shows the serial number of the hard disk

System with

Shows the drive type installed in the AcerMedia Bay.

System BIOS Version

Shows the version number of the BIOS.

VGA BIOS Version

Shows the version number of the VGA display BIOS.

Serial Number

Shows the serial number of the computer.

Asset Tag Number

Shows the asset tag number of the computer.

Product Name

Shows the product name of the computer.

Manufacturer Name

Shows the manufacturer of the computer

UUID

Shows the universally unique identifier of your computer

The items in this sub-menu are important and vital information about your computer. If you experience
computer problems and need to contact technical support, this data helps our service personnel know more
about your computer.

Chapter 2

Basic System Settings
The Basic System Settings sub-menu allows you to set the system date and time.

Basic System Setting
Date ............................. [Mon, Aug 28, 2000]
Time ............................. [12:00:00]

↑↓ = Move highlight bar, ←→ = Change Setting, F1 = Help

The following table describes the parameters in this sub-menu.

Parameter

Description

Format

Date

Sets the system date.

DDD MMM DD, YYYY
(day-of-the-week month day, year)

Time

Sets the system time.

HH:MM:SS (hour:minute:second)

Startup Configuration
The Startup Configuration sub-menu contains parameter values that define how your computer behaves on
system startup.

Startup Configuration

Boot Display ...................
Screen Expansion ...............
Resume on LAN/Modem Access .....
Hotkey Beep ....................

[Both]/[Auto]
[Enabled]/[Disabled]
[Enabled]/[Disabled]
[Enabled]/[Disabled]

Fast Boot ......................
Boot on LAN ....................
Boot Drive Sequence:
1st .......................
2nd .......................
3rd .......................
4th .......................

[Enabled]/[Disabled]
[Disabled]/[Enabled]
[Floppy Disk]
[CD-ROM/DVD-ROM/CD-RW)
[HDD]
[Network]

Intel® SpeedStep™ technology .. [

Automatic

]

↑↓ = Move highlight bar, ←→ = Change Setting, F1 = Help

Chapter 2

The following table describes the parameters in this sub-menu. Settings in boldface are the default and
suggested parameter settings.

Parameter
Boot Display

Description
Sets the display on boot-up.

Options
Both or Auto

When set to Auto, the computer automatically
determines the display device when the computer
starts up. If an external display device (e.g.,
monitor) is connected, it becomes the boot display;
otherwise, the computer LCD is the boot display.
When set to Both, the computer outputs to both the
computer LCD and an external display device if
one is connected.
Screen Expansion

Enables or disables the screen expansion feature.
When enabled, DOS screens expand to fill the
LCD.

Enabled or Disabled

Resume on LAN/Modem
Access

When enabled, allows your computer to resume
when LAN/Modem access is active

Enabled or Disabled

Hotkey Beep

Enables or disables a system beep when a hotkey
or key combination is pressed.

Enabled or Disabled

Fast Boot

Fast Boot allows your computer to boot up and
resume from Sleep mode (including Standby and
Hibernation modes) faster. When enabled, the
operating system and BIOS communicate
information about Plug-and-Play resources and
previous boot-ups.

Enabled or Disabled

Boot on LAN

When enabled, allows your computer to boot by
other computer or server through the LAN. And the
LANDesk (R) Service Agent in Boot Drive
Sequence item will be enabled.

Disabled or Enabled

Boot Drive Sequence

Specifies the order in which the computer starts up
from. See the section below.

1st: Floppy Disk,
2nd: CD-ROM/DVD-ROM/
CD-RW,
3rd: HDD
4th: LANDesk (R) Service
Agent

Intel(R) SpeedStep(TM)
technology

Intel SpeedStep technology allows your computer
to automatically adjust the CPU speed depending
on the power source. If set to Automatic, system
will adjust the processor speed by OS. f the power
source is supplied by AC adapter, processor will
run at the maximum speed. If the power source is
supplied by battery, processor will run at the
minimum speed.

Automatic
Maximum Performance
Battery Optimized
Reversed

Setting the Boot Drive Sequence
The Boot Drive Sequence section lists boot priorities (1st, 2nd, 3rd and 4th) for bootable drives in your
computer.
For example, the default value (1st:Floppy Disk, 2nd:CD-ROM, 3rd:HDD and 4th:LANDesk (R) Service Agent)
tells the computer to first search for a bootable floppy disk in the floppy drive. If it finds one present, it boots up
from that floppy disk. If not, the computer continues to search for a bootable CD-ROM in the CD-ROM drive.
If it cannot boot up from the CD-ROM, it continues by booting up from the Hard Disk.
To set the boot drive sequence, use the cursor up/down keys to select a priority level (1st, 2nd, 3rd or 4th);
then use the cursor left/right keys to select the device for that priority level.

Chapter 2

Onboard Devices Configuration
The parameters in this screen are for advanced users only. You do not need to change the values in this
screen because these values are already optimized.
The Onboard Devices Configuration sub-menu assigns resources to basic computer communication
hardware.

Onboard Device Configuration

Serial Port .................[Enabled]/[Disabled]
Base Address ..............[3F8h]/[2F8h]/[3E8h]/[2E8h]
IRQ .......................[4]/[11]
IrDA FIR
Base Address ..............[2F8h]/[3F8h]/[3E8h]/[2E8h]
IRQ .......................[3]/[4]
DRQ .......................[3]/[1]/[0]
Parallel Port ...............[Enabled]/[Disabled]
Base Address ..............[378h]/[278h]/[3BCh]
IRQ .......................[7]/[5]
Operation Mode ............[ECP]/[EPP]/[Bi-directional]
/[Standard]
ECP DMA Channel ...........[1]/[3]*Note
Video Memory Size ...........[8 MB]/[4 MB]

↑↓ = Move highlight bar, ←→ = Change Setting, F1 = Help

NOTE: 1. This option item should be [---] if user chooses Bi-directional and Standard Mode.
2. When the device is disabled, all the sub-items will be showed with [---].
The following table describes the parameters in this sub-menu. Settings in boldface are the default and
suggested parameter settings.

Parameter
Serial Port

Description
Enables or disables the serial port.
When enabled, you can set the base I/O address
and interrupt request (IRQ) of the serial port.

Options
Enabled or Disabled
3F8h, 3E8h, 2F8h or 2E8h
4 or 11

IrDA FIR

Allow you to set the base I/O address, Interrupt
request (IRQ) and Direct Memory Access (DMA) of
IrDA FIR port.

2F8h, 3F8h, 3E8h, 2E8h
3 or 4
3, 1 or 0

Parallel Port

Enables or disables the parallel port.

Enabled or Disabled
378h, 278h, or 3BCh

When enabled, you can set the base I/O address,
interrupt request (IRQ) and operation mode of the
parallel port.
If operation mode is set to ECP, the direct memory
access (DMA) channel of the parallel port is set to
1.
Video Memory Size

Chapter 2

Allow you to set the video memory size that share
with system memory.

7 or 5
ECP, EPP, Standard, or Bidirectional
1
8 MB
4 MB

System Security
The System Security sub-menu allows you to safeguard your computer and data with passwords and other
security measures.

System Security

Setup Password .....................
Power-On Password ..................
Hard Disk Password .................
Processor Serial Number ............

[None]/[Present]
[None]/[Present]
[None]/[Present]
[Enabled]/[Disabled]

↑↓ = Move highlight bar, ←→ = Change Setting, F1 = Help

The following table describes the parameters in this screen. Settings in boldface are the default and
suggested parameter settings.

Parameter

Description

Options

Setup Password

When set, this password protects the computer and this
BIOS Utility from unauthorized entry. See the following
section for instructions on how to set a password.

None or Present

Power-on Password

When set, this password protects the computer from
unauthorized entry. See the following section for
instructions on how to set a password.

None or Present

Hard Disk Password

When set, this password protects the hard disk from
unauthorized access. See the following section for
instructions on how to set a password.

None or Present

Processor Serial Number

The Pentium III processor includes a unique serial number
which allows individual CPUs to be identified. You can turn
off this feature by setting this parameter to Disabled.

Enabled or Disabled

Setting a Password
Follow these steps:
1.

Use the cursor up/down keys to highlight a Password parameter (Setup, Power-on or Hard Disk) and
press the Enter key. The password box appears:

Type a password. The password may consist of up to seven characters (A-Z, a-z, 0-9).

IMPORTANT:Be very careful when typing your password because the characters do not appear on the
screen.
3.

Press Enter. Retype the password to verify your first entry and press Enter.

After setting the password, the computer automatically sets the chosen password parameter to Present.

Chapter 2

Three password types protect your computer from unauthorized access. Setting these passwords creates
several different levels of protection for your computer and data:
!

Setup Password prevents unauthorized entry to the BIOS Utility. Once set, you must key-in this
password to gain access to the BIOS Utility.

Power-On Password secures your computer against unauthorized use. Combine the use of this
password with password checkpoints on boot-up and resume from hibernation for maximum
security.

Hard Disk Password protects your data by preventing unauthorized access to your hard disk.
Even if the hard disk is removed from the computer and moved to another computer, it cannot be
accessed without the Hard Disk Password.

When a password is set, a password prompt appears on the left-hand corner of the display screen.
1.

When the Setup Password is set, the following prompt appears when you press F2 to enter the BIOS
Utility at boot-up.

Type the Setup Password and press Enter to access the BIOS Utility.
2.

When the Power-on Password is set, the following prompt appears at boot-up.

Type the Power-on Password (a symbol appears for each character you type) and press Enter to use the
computer. If you enter the password incorrectly, an x symbol appears. Try again and press Enter.
3.

When the Hard Disk Password is set, the following prompt appears at boot-up.

Type the Hard Disk Password (a symbol appears for each character you type) and press Enter to use the
computer. If you enter the password incorrectly, an x symbol appears. Try again and press Enter.
You have three chances to enter a password. If you successfully entered the password, the following symbol
appears.

If you fail to enter the password correctly after three tries, the following message or symbol appears.

Removing a Password
Should you decide to remove a password, do the following:
1.

Use the cursor up/down (↑↓) keys to highlight a Password parameter (Setup, Power-on or Hard Disk).

2. Use the cursor left/right (→←
→←)
→← key to remove the password.
NOTE: When you want to remove the Hard Disk password, you are prompted for the Hard Disk password
before it is removed.

Chapter 2

Changing a Password
To change a password, follow these steps:
!

Remove the current password. See “Removing a Password” on page 35.

Set a new password. See “Setting a Password” on page 34.

Loading Default Settings
If you want to restore all parameter settings to their default values, select this menu item and press Enter. The
following dialog box displays.

If you would like to load default settings for all parameters, use the cursor left/right (→←
→←)
→← keys to select Yes;
then press Enter. Choose No if otherwise.

Chapter 2

BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
!

New versions of system programs

New features or options

Use the AFlash utility to update the system BIOS flash ROM.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use AFlash.
NOTE: This program contains a readme.txt file. This readme.txt file will introduce how to use AFlash utility.

Executing Flash Program
IMPORTANT:If this diskette is not bootable, do the following actions before you use it:
1.

Create a bootable disk.

Copy all AFlash files into this bootable diskette.

Put the bootable disk into TravelMate 350 series mobile, then re-boot.

IMPORTANT:Never turn off the system power while Flash BIOS is programming. This will damage your
system.
4.

After Flash BIOS is done, reboot the system.

NOTE: If there are any problems occurred during BIOS update, see “Index of PQA Diagnostic Error Code,
Message” on page 81 for troubleshooting.

Chapter 2

System Utility Diskette
This utility diskette is for the Acer TravelMate 350 notebook machine. It provides the following functions:
1.

Panel ID Utility

Thermal & Fan Utility

Main Board Data Utility

To use this diskette, first boot from this diskette, then a “Microsoft Windows ME Startup Menu” prompt you to
choose the testing item. Follow the instructions on screen to proceed.
NOTE: This program contains a readme.txt file. This readme.txt file will introduce each test utility and its
functions.
IMPORTANT:If this diskette is not bootable, do the following actions before you use it:
1.

Do system transfers. (Sys A:)

Copy HIMEM.SYS to A:\.

Copy RAMDRIVE.SYS to A:\.

Panel ID Utility
There is an EEPROM in the inverter which stores its supported LCD type ID code. If you replace an LCD with
one of a different brand or use a new inverter, the ID information in the inverter EEPROM should be updated.
Follow the steps below to see the LCD Panel ID:
1. Follow the instruction on screen to read current or to set new LCD Panel ID code.
NOTE: When you set a new LCD Panel ID and the new LCD is not yet enabled (to function), so connect an
external CRT to see the program execution process.
NOTE: Make sure the new ID code you choose corresponds with the LCD brand and type. If you write a
wrong ID into inverter, just reboot and re-execute the program and input the correct ID code.
2. Restart computer - the new LCD should work normally.
NOTE: If LCD cannot display after change ID code, make sure you write the correct ID code, or try
reconnecting the LCD FPC cable connectors.

Thermal and Fan Utility
The system is equipped with sensors to protect against system overheating. By setting System and processor
thermal thresholds, the system can turn on the cooling fan or shut down automatically when temperatures
reach the defined threshold parameters. This utility will test fan, processor thermal and system thermal.

Main Board Data Utility
This utility will display Main Board Data (MBD) which include header information, product name, manufacturer
name, UUID (Universally Unique IDentifiers) and serial number. This function can display and create MBD
data as well as store those information to LCD inverter EEPROM (not flash ROM).

Chapter 2

System Diagnostic Diskette
IMPORTANT: 1The diagnostics program here that we used is called PQA (Product Quality Assurance) and is
provided by Acer Headquarters. You can utilize it as a basic diagnostic tool. To get this program,
either download it from http://csd.acer.com.tw or find it in the TravelMate 350 service CD kit.
To better fit local service requirements, your regional office MAY have other diagnostic program.
Please contact your regional offices or the responsible personnel/channel to provide you with further
technical details.
NOTE: This program contains a readme.txt file. This readme.txt file will introduce each test and its functions.
This diagnostic program divided into two diskettes is for the Acer TravelMate 350 notebook machine. It
provides the following functions:

Disk 1:
1.

PQA System Diagnostics

Audio Resource and Speaker Out Test

USB Register and Connect/Disconnect Test

4. IR Test
NOTE: The Infrared Ray setting in BIOS Setup must be set to enable when executing the Infrared Ray Test.
5.

Exit

To use this diskette, first boot from this diskette, then a “Microsoft Windows ME Startup Menu” prompts you to
choose the testing item. Follow the instructions on screen to proceed.
IMPORTANT:If this diskette is not bootable, do the following actions before you use it:
1.

Do system transfers.

Copy the following files to A:\
HIMEM.SYS
MSCDEX.EXE
CHOICE.COM
RAMDRIVE.SYS

NOTE: When executing a parallel or serial port test in System Test item, a loopback tool is needed. This
loopback is Acer proprietary design. You may reach the computerhwdoctor@acer.com.tw for ordering
information.

Running PQA Diagnostics Program

PQA

Diag

Vx_x

Result

SysInfo

Option

xx-xx-xx

Exit

New added description. Please pay attention to it.

Chapter 2

Press →← to move around the main menu. Press Enter to enable the selected option. The main options are
Diag, Result, SysInfo, Option and Exit.
The Diag option lets you select testing items and times.
The following screen appears when you select Diag from the main menu.

PQA

Vx_x

Result

Diag

SysInfo

Option

xx-xx-xx

Exit

Diag
ONE
MULTI
FULL
QUICK

TEST
TEST
TEST
TEST

One Test performs a single test and Manual checks the selected test items in sequence.
Multi Test performs multiple tests of the selected items and check the selected test items in sequence.
Full Test performs all test items in detail for your system.
Quick Test performs all test items quickly for your system.

Chapter 2

The screen below appears if you select Multi Test.

PQA
PQA

Diag
Diag

Vx_x
Vx_x

Result
Result
Diag
Diag

ONE
One
MULTI
Multi
FULL
QUICK

SysInfo
SysInfo

xx-xx-xx
xx-xx-xx

Option
Option

Exit
Exit

TEST
TEST
TEST
TEST
TEST
TEST

TEST COUNT VALUE (1...9999) 1

Specify the desired number of tests and press Enter.
After you specify the number of tests to perform, the screen shows a list of test items (see below).

PQA

Result
Diag
Diag
Items
MANUALTest
TEST
[ ] System
AUTO
TESTBoard
[ ] Memory
[ ] Keyboard
[ ] Video
[ ] Parallel Port
[ ] Serial Port
[ ] Diskette Drive
[ ] Hard Disk
[ ] CD-ROM
[ ] Coprocessor
[ ] Pointing Dev.
[ ] Cache

Vx_x

SysInfo

Option

xx-xx-xx

Exit

SPACE: mark/unmark selecting item
ESC : return to upper menu
F2
: test the marked item(s)
ENTER: open sub-item’s menu
Test Times = 1

Move the highlight bar from one item to another. Press Space to enable or disable the item. Press Enter to
view the available options of each selected item. Press Esc to close the submenu.
The right corner screen information gives you the available function keys and the specified test number.
!

Space: Enables/disables the item

ESC: Exits the program

F1: Help

F2: Tests the selected item(s)

Enter: Opens the available options

Test Times: Indicates the number of tests to perform.
!
NOTE: The F1 and F2 keys function only after you finish configuring the Test option.
NOTE: When any errors are detected by diagnostic program, refer to “Index of PQA Diagnostic Error Code,
Message” on page 81 for troubleshooting.

Chapter 2

Chapter 3

Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
To disassemble the computer, you need the following tools:
!

Wrist grounding strap and conductive mat to prevent electrostatic discharge

Flat-bladed screwdriver

Phillips screwdriver

Hexagonal screwdriver

Plastic stick
!
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatches when putting back the components.

Chapter 3

General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:

Turn off the power to the system and all peripherals.

Unplug the AC adapter and all power and signal cables from the system.

Chapter 3

Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphical representation on the entire disassembly
sequence and instructs you on the components that need to be removed during servicing. For example, if you
want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly
frame in that order.

START

HDD Module

Extended DIMM
Cover

Middle Cover
and
Keyboard

LED Board

LCD FPC
Cable

Inverter Cable

Battery

Main Unit
(see next page)

LCD Module

LCD Bezel

LCD and
Inverter Board

LCD FPC
Cable

Chapter 3

Inverter Cable

Main Unit

CPU EMI Plate

Modem Board

LAN Board

RTC Battery

Keyboard Bezel

TouchPad Module

USB and PS/2
Daughter Board

Main Board

FAN Sink Module

Speaker

PCMCIA Slot

I/O Port Bracket

Chapter 3

Removing the Battery Pack
1.

To remove the battery pack, push the battery release button inward.

Slide the battery pack out of the machine.

Chapter 3

Removing the Hard disk drive Module
1.

To remove the hard disk drive, first remove the screw from the hard disk drive bezel.

Then carefully remove the hard disk drive module from the machine.

Disassembling the Hard disk drive Module

Remove the two screws from either side of the hard disk drive module.

Remove the hard disk drive bezel from the hard disk drive module.

Slide the hard disk drive out from the hard disk drive bracket.

Then disconnect the drive connector from the drive module.

Chapter 3

Removing the DVD-ROM and Floppy disk drive Module
1.

To remove the DVD-ROM and floppy disk drive module, first disconnect the DVD-ROM and floppy disk
drive cable from the easylink combo drive bay.

Then close the easylink combo drive bay cover.

Chapter 3

Removing the Video Capture Kit

To remove the video capture kit, disconnect the video capture kit cable from the USB port on the rear of
the unit.

Remove the video capture kit from the side of the LCD.

Then insert the rubber cover back into its position.

Chapter 3

Removing the Extended Memory
1.

To remove the extended memory from the machine, first loosen two screws from the memory cover.

Then lift the cover off and remove it from the main unit.

Push out the latches on both sides of the socket and pull the memory module from the socket.

Chapter 3

Disassembling the LCD
Removing the Hinge Cap
1.

To avoid risk on LCD damage, place a protective mylar film on the LCD surface before disassembly.

Push the hinge cap outward, then slide the cap out from the main unit.

Removing the Middle Cover

Push the middle cover backward and lift the middle cover away from the system.

Disconnect the LED cable from the main board and remove the middle cover from the main unit.

Chapter 3

Removing the LED Board
1.

Remove the three screws on the middle cover and then remove the LED board from the middle cover.

Removing the Keyboard
1.

To remove the keyboard, first remove the screw from the main unit.

Pull the two latches downward to lift the keyboard upward and expose the keyboard.

Disconnect the keyboard cable from the main board at CN20, then carefully remove the keyboard from
the unit.

Chapter 3

Removing the Inverter Board

Remove the two screws from the LCD coaxial cable.

Disconnect the coaxial cable from the main board at CN7.

Disconnect the inverter cable from the main board at CN10.

Remove the four screws from the hinges and bottom of the unit as shown.

Then remove the LCD module from the main unit.

Chapter 3

Disassembling the LCD Module
1.

Remove the view capture kit rubber cover from each side of the LCD module.

Remove five LCD cushions and then five screws from the LCD bezel.

Snap off the LCD bezel carefully then remove the LCD bezel from the module.

Remove the screw from the inverter.

Disconnect the LCD power cable from the inverter and then remove the inverter from the LCD module.

Disconnect the inverter cable from the inverter.

Chapter 3

Remove four screws from both sides of the LCD.

Then remove the LCD from the LCD panel.

Remove the ESD tape and disconnect the LCD coaxial cable from the LCD gently.

10. Then remove the two LCD hinges from the panel.

Chapter 3

Removing the LAN Board
1.

Remove the EMI mylar.

Loosen two screws from the CPU EMI plate.

Remove the CPU EMI plate from the main unit.

Use a flat screw driver to remove the RTC battery.

Push the latches on both sides of the socket and pull the LAN board out of the socket.

Chapter 3

Removing the Upper Case

To remove the upper case, first remove the six screws from the bottom of the main unit and four screws
from the upper case as shown.

Disconnect the speaker cable from the main board at CN 8.

Disconnect the touchpad cable from the main board at CN18.

Then detach the upper case of the main unit carefully.

Disconnect the microphone cable from the main board at CN24.

Then remove the upper case from the main unit.

Chapter 3

Removing the Speaker
1.

Remove the two screws from the speaker and then remove the speaker from the upper case.

Removing the Touchpad
1.

Remove the three screws from the touchpad support bracket then slide the bracket leftwards to detach it
from the upper case.

Disconnect the touchpad cable from the touchpad, then remove the touchpad board from the bracket.

Remove the microphone from the upper case.

Chapter 3

Removing the Modem Board

Disconnect the modem cable from the main board at CN5.

Remove the screw from the modem board and then remove the modem board from the main board at
CN17.

Remove the modem cable from the modem board.

Chapter 3

Removing the Lower Case
Removing the Main board
1.

Remove the three screws from the bottom of the unit and one screw from the main board.

Remove the main board from the lower case.

Removing the EMI Plate
1.

Remove the four screws from the EMI plate.

Then remove the EMI plate from the main board.

Chapter 3

Removing the Heatsink
1.

Detach the ESD tape from the main board.

Lift up the heatsink and disconnect the fan cable from the main board at CN15.

Then remove the heatsink.

Removing the Daughter and I/O board

Remove the two screws from the USB daughter board.

Then remove the USB daughter board from the main board at CN9.

Chapter 3

Remove the two hex screw from the I/O port bracket, then remove the I/O port bracket from the main
board.

Detach the audio cover from the main board.

Removing the PCMCIA Slot
1.

Disconnect the PCMCIA slot cable from the main board at CN23.

Loosen the three screws from the main board.

Detach the PCMCIA slot with a flat screw driver to loosen the latch.

Then remove the PCMCIA slot from the main board.

Chapter 3

System Upgrade Procedure
Base Unit to Bluetooth Unit

To upgrade system from Base Unit to Bluetooth Unit, first install the bluetooth module to the upper case.

Then secure it with two screws and arrange the cable well.

Re-attach the upper case back into the main unit and secure with one screw.

Re-connect the bluetooth and speaker cables back into the main board at CN12 and CN5 respectively.

Chapter 3

Base Unit to Wireless LAN Unit
1.

To upgrade the system to from Base Unit to Wireless LAN Unit, first detach the upper case from the main
unit carefully.

Note that the one marked with BT is for the right antenna and the one marked with 802.11b is for the left
antenna.

Attach the right antenna to the upper case and secure it with a screw.

Ensure that the RF cable is arrange well.

Attach the left antenna to the upper case and secure it with a screw.

Chapter 3

Remove the LAN board from the main board.

Then insert the wireless LAN board into its socket and press it down to secure well.

Be careful to arrange the right and left RF cables well.

Re-attach the upper case back into the main unit and connect the RF cables into the Wireless LAN board.

Wireless LAN to Wireless LAN and Bluetooth Combo Unit

Remove the right antenna from the upper case.

Attach the bluetooth module into the upper case.

Secure it with two screws.

Arrange the bluetooth and the RF cables well.

Chapter 3

Re-attach the upper case back into the main unit and secure with one screw.

Re-connect the bluetooth and speaker cables back into the main board at CN12 and CN5 respectively.

Re-connect the RF cables back into the Wireless LAN board.

Chapter 3

Chapter 4

Troubleshooting
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1.

Obtain the failing symptoms in as much detail as possible.

Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.

Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified)

Go To

Power failure. (The power indicator does not go on or
stay on.)

“Power System Check” on page 71.

POST does not complete. No beep or error codes are
indicated.

“Power-On Self-Test (POST) Error Message” on page
73 “Undetermined Problems” on page 80

POST detects an error and displayed messages on
screen.

“Error Message List” on page 74

The diagnostic test detected an error and displayed a
FRU code.

“Running PQA Diagnostics Program” on page 39

Other symptoms (i.e. LCD display problems or others).

“Power-On Self-Test (POST) Error Message” on page
73

Symptoms cannot be re-created
(intermittent problems).

Use the customer-reported symptoms and go to “PowerOn Self-Test (POST) Error Message” on page 73
“Intermittent Problems” on page 80
“Undetermined Problems” on page 80

Chapter 4

System Check Procedures
External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is
required.
NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause
damage to the drive or cause the drive to fail.
Do the following to select the test device. See “Running PQA Diagnostics Program” on page 39 for details.
1.

Boot from the diagnostics diskette and start the PQA program (see “Running PQA Diagnostics Program”
on page 39).

Go to the diagnostic Diskette Drive in the test items.

Press F2 in the test items.

Follow the instructions in the message window.

If an error occurs with the internal diskette drive, reconnect the diskette connector on the main board.
If the error still remains:
1.

Reconnect the external diskette drive/CD-ROM module.

Replace the external diskette drive/CD-ROM module.

Replace the main board.

External CD/DVD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD/DVD-ROM. Make sure that the CD/DVDROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive
to fail.
Do the following to select the test device:
1.

Boot from the diagnostics diskette and start the PQA program (refer to “Running PQA Diagnostics
Program” on page 39.

Go to the diagnostic CD/DVD-ROM in the test items.

Press F2 in the test items.

Follow the instructions in the message window.

If an error occurs, reconnect the connector on the main board. If the error still remains:
1.

Reconnect the external diskette drive/CD/DVD-ROM module.

Replace the external diskette drive/CD/DVD-ROM module.

Replace the main board.

Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the connector on the main board.
If the keyboard cable connection is correct, run the Keyboard Test. See “Running PQA Diagnostics Program”
on page 39 for details.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a
non-defective FRU:

Reconnect the keyboard cables.

Replace the keyboard.

Replace the main board.

Chapter 4

The following auxiliary input devices are supported by this computer:
!

Numeric keypad

External keyboard

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

Memory Check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1.

Boot from the diagnostics diskette and start the PQA program (please refer to “Running PQA Diagnostics
Program” on page 39.

Go to the diagnostic memory in the test items.

Press F2 in the test items.

4. Follow the instructions in the message window.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1.

Remove the battery pack.

Connect the power adapter and check that power is supplied.

Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.

If you suspect a power problem, see the appropriate power supply check in the following list:
!

“Check the Power Adapter” on page 71

“Check the Battery Pack” on page 71

Check the Power Adapter
Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power
adapter cable. See the following figure

Pin 1: +19 to +20.5V
Pin 2: 0V, Ground

If the voltage is not correct, replace the power adapter.

If the voltage is within the range, do the following:
!

Replace the main board.

If the problem is not corrected, see “Undetermined Problems” on page 80.

If the voltage is not correct, go to the next step.
!
NOTE: An audible noise from the power adapter does not always indicate a defect.
3.

If the power-on indicator does not light up, check the power cord of the power adapter for correct
continuity and installation.

If the operational charge does not work, see “Check the Battery Pack” on page 71.

Check the Battery Pack
To check the battery pack, do the following:
1.

Power off the computer.

Chapter 4

Remove the battery pack and measure the voltage between battery terminals 1(ground) and 7(BT+). See
the following figure

7
5
3
1

If the voltage is still less than 7.2 Vdc after recharging, replace the battery.

To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light
up, replace the DC/DC charger board.

Touchpad Check
If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:
1.

Reconnect the touchpad cables.

Replace the touchpad.

Replace the main board.

After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.

Chapter 4

Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see “Undetermined Problems” on page 80.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.

Chapter 4

Index of Error Messages
Error Message List
Error Messages
Failure Fixed Disk

FRU/Action in Sequence
Reconnect hard disk drive connector.
“Load Default Settings” in BIOS Setup Utility.
Hard disk drive
Main Board

Stuck Key

see “Keyboard or Auxiliary Input Device Check” on page 70 .

Keyboard error

see “Keyboard or Auxiliary Input Device Check” on page 70.

Keyboard Controller Failed

see “Keyboard or Auxiliary Input Device Check” on page 70.

Keyboard locked - Unlock key switch

Unlock external keyboard

Monitor type does not match CMOS - Run
Setup

Run “Load Default Settings” in BIOS Setup Utility.

Shadow RAM Failed at offset: nnnn

BIOS ROM
Main Board

System RAM Failed at offset: nnnn

DIMM
Main Board

Extended RAM Failed at offset: nnnn

DIMM
Main Board

System battery is dead - Replace and run
Setup

Replace RTC battery and Run BIOS Setup Utility to reconfigure
system time, then reboot system.

System CMOS checksum bad - Default
configuration used

RTC battery

System timer error

Run BIOS Setup Utility to reconfigure system time, then reboot
system.
RTC battery
Run BIOS Setup Utility to reconfigure system time, then reboot
system.
Main Board

Real time clock error

RTC battery
Run BIOS Setup Utility to reconfigure system time, then reboot
system.
Main Board

Previous boot incomplete - Default
configuration used

Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
Main Board

Memory size found by POST differed from
CMOS

Run “Load Default Settings” in BIOS Setup Utility.
DIMM
Main Board

Diskette drive A error

Check the drive is defined with the proper diskette type in BIOS
Setup Utility

Incorrect Drive A type - run SETUP

Check the drive is defined with the proper diskette type in BIOS
Setup Utility

System cache error - Cache disabled

Main Board

CPU ID:

Main Board

See “External Diskette Drive Check” on page 70.

DMA Test Failed

DIMM
Main Board

Software NMI Failed

DIMM

Fail-Safe Timer NMI Failed

DIMM

Main Board
Main Board

Chapter 4

Error Message List
Error Messages
Device Address Conflict

FRU/Action in Sequence
Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
Main Board

Allocation Error for device

Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
Main Board

Failing Bits: nnnn

DIMM
BIOS ROM
Main Board

Fixed Disk n

None

Invalid System Configuration Data

BIOS ROM
Main Board

I/O device IRQ conflict

Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
Main Board

Operating system not found

Enter Setup and see if fixed disk and drive A: are properly
identified.
Diskette drive
Hard disk drive
Main Board

Error Message List
No beep Error Messages
No beep, power-on indicator turns off and LCD
is blank.

FRU/Action in Sequence
Power source (battery pack and power adapter). See “Power
System Check” on page 71.
Ensure every connector is connected tightly and correctly.
Reconnect the DIMM.
LED board.
Main Board.

No beep, power-on indicator turns on and LCD
is blank.

Power source (battery pack and power adapter). See “Power
System Check” on page 71.
Reconnect the LCD connector
Hard disk drive
LCD inverter ID
LCD cable
LCD Inverter
LCD
Main Board

No beep, power-on indicator turns on and LCD
is blank. But you can see POST on an
external CRT.

Reconnect the LCD connectors.
LCD inverter ID
LCD cable
LCD inverter
LCD
Main Board

No beep, power-on indicator turns on and a
blinking cursor shown on LCD during POST.

Ensure every connector is connected tightly and correctly.

No beep during POST but system runs
correctly.

Speaker

Chapter 4

Main Board
Main Board

Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom / Error
LCD backlight doesn't work

Action in Sequence

LCD is too dark

Enter BIOS Utility to execute “Load Setup Default Settings”, then
reboot system.

LCD brightness cannot be adjusted

Reconnect the LCD connectors.

LCD contrast cannot be adjusted

Keyboard (if contrast and brightness function key doesn't work).
LCD inverter ID
LCD cable
LCD inverter
LCD
Main Board

Unreadable LCD screen

Reconnect the LCD connector

Missing pels in characters

LCD inverter ID

Abnormal screen

LCD cable

Wrong color displayed

LCD inverter
LCD
Main Board

LCD has extra horizontal or vertical lines
displayed.

LCD inverter ID
LCD inverter
LCD cable
LCD
Main Board

Indicator-Related Symptoms
Symptom / Error
Indicator incorrectly remains off or on, but
system runs correctly

Action in Sequence
Reconnect the inverter board
Inverter board
Main Board

Power-Related Symptoms
Symptom / Error
Power shuts down during operation

Action in Sequence
Power source (battery pack and power adapter). See “Power
System Check” on page 71.
Battery pack
Power adapter
Hard drive & battery connection board
Main Board

The system doesn’t power-on.

Power source (battery pack and power adapter). See “Power
System Check” on page 71.
Battery pack
Power adapter
Hard drive & battery connection board
Main Board

The system doesn’t power-off.

Power source (battery pack and power adapter). See “Power
System Check” on page 71.
Hold and press the power switch for more than 4 seconds.
Main Board

Battery can’t be charged

See “Check the Battery Pack” on page 71.
Battery pack
Main Board

Chapter 4

PCMCIA/Smart Card-Related Symptoms
Symptom / Error
System cannot detect the PC Card (PCMCIA)

Action in Sequence
PCMCIA/Smart Card slot assembly
Main Board

System cannot detect the Smart Card

Smart Card
PCMCIA/Smart Card slot assembly
Main Board

PCMCIA/Smart Card slot pin is damaged.

PCMCIA/Smart Card slot assembly

Memory-Related Symptoms
Symptom / Error
Memory count (size) appears different from
actual size.

Action in Sequence
Enter BIOS Setup Utility to execute “Load Default Settings, then
reboot system.
DIMM
Main Board

Speaker-Related Symptoms
Symptom / Error
In Windows, multimedia programs, no sound
comes from the computer.

Action in Sequence
Audio driver
Speaker
Main Board

Internal speakers make noise or emit no
sound.

Speaker
Main Board

Power Management-Related Symptoms
Symptom / Error
The system will not enter hibernation

Action in Sequence
Keyboard (if control is from the keyboard)
Hard disk drive
Main Board

The system doesn't enter hibernation mode
and four short beeps every minute.

See “Hibernation Mode” on page 25.
Press Fn+F4 and see if the computer enters hibernation mode.
Touchpad
Keyboard
Hard disk connection board
Hard disk drive
Main Board

The system doesn’t enter standby mode after
closing the LCD

See “Standby Mode” on page 25.
LCD cover switch
Main Board

The system doesn't resume from hibernation
mode.

See “Hibernation Mode” on page 25.
Hard disk connection board
Hard disk drive
Main Board

The system doesn't resume from standby
mode after opening the LCD.

See “Standby Mode” on page 25.
LCD cover switch
Main Board

Battery fuel gauge in Windows doesn’t go
higher than 90%.

Remove battery pack and let it cool for 2 hours.
Refresh battery (continue use battery until power off, then charge
battery).
Battery pack
Main Board

Chapter 4

Power Management-Related Symptoms
Symptom / Error
System hangs intermittently.

Action in Sequence
See “Thermal and Fan Utility” on page 38.
Reconnect hard disk/CD-ROM drives.
Hard disk connection board
Main Board

Peripheral-Related Symptoms
Symptom / Error
System configuration does not match the
installed devices.

Action in Sequence
Enter BIOS Setup Utility to execute “Load Default Settings”, then
reboot system.
Reconnect hard disk/CD-ROM/diskette drives.

External display does not work correctly.

Press Fn+F5, LCD/CRT/Both display switching
See “Running PQA Diagnostics Program” on page 39.
Main Board

USB does not work correctly

See “Running PQA Diagnostics Program” on page 39
Main Board

Print problems.

Ensure the “Parallel Port” in the “Onboard Devices Configuration”
of BIOS Setup Utility is set to Enabled.
Onboard Devices Configuration
Run printer self-test.
Printer driver
Printer cable
Printer
Main Board

Serial or parallel port device problems.

Ensure the “Serial Port” in the Devices Configuration” of BIOS
Setup Utility is set to Enabled.
Device driver
Device cable
Device
Main Board

Keyboard/Touchpad-Related Symptoms
Symptom / Error
Keyboard (one or more keys) does not work.

Action in Sequence
Reconnect the keyboard cable.
Keyboard
Main Board

Touchpad does not work.

Reconnect touchpad cable.
Touchpad board
Main Board

Modem-Related Symptoms
Symptom / Error
Internal modem does not work correctly.

Action in Sequence
modem board
Main Board

NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined
Problems” on page 80.

Chapter 4

LAN-Related Symptoms
Symptom / Error
Internal LAN does not work correctly.

Action in Sequence
LAN board
Main Board

Wireless LAN-Related Symptoms
Symptom / Error
Internal wireless LAN does not work correctly.

Action in Sequence
right or left antenna kits
wireless LAN board
Main Board

Chapter 4

Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.

Run the advanced diagnostic test for the main board in loop mode at least 10 times.

If no error is detected, do not replace any FRU.

If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power
System Check” on page 71):

Power-off the computer.

Visually check them for damage. If any problems are found, replace the FRU.

Remove or disconnect all of the following devices:
!

Non-Acer devices

Printer, mouse, and other external devices

Battery pack

Hard disk drive

DIMM

CD-ROM/Floppy diskette drive Module

PC Cards

Power-on the computer.

Determine if the problem has changed.

If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
!

Main Board

LCD assembly

Chapter 4

Index of AFlash BIOS Error Message
Error Message

Action in Sequence

Hardware Error

See “System Diagnostic Diskette” on page 39

VPD Checksum Error

Reboot the system and then restart with this diskette.

BIOS Update Program Error

Turn off the power and restart the system.

System Error

Make sure this AFlash BIOS diskette for this model.

Without AC adapter

make sure to connect AC adapter

Battery Low

make sure to install a highly charged battery, and reboot
system.

Index of PQA Diagnostic Error Code, Message
Error Code

Message

Action in Sequence

16XXX

Backup battery error

Backup battery

01XXX

CPU or main board error

Reload BIOS default setting.

02XXX

Memory error

DIMM

Main Board
Main Board
03XXX

Keyboard error

Reset Keyboard
Keyboard
Main Board

04XXX

Video error

Main Board

05XXX

Parallel Port error

Main Board

06XXX

Serial port or main board error

Main Board

07XXX

Diskette drive error

Diskette drive

08XXX

Hard disk error

Main Board
Reload BIOS default setting
Hard disk
Main Board
09XXX

CD-ROM error

Reset CD-ROM cable
CD-ROM drive
Main Board

10XXX

Co-processor error

Main Board

11XXX

Pointing device error

Reset Keyboard
Keyboard
Main Board

12XXX

Chapter 4

Cache test error

Main Board

Chapter 4

Chapter 5

Jumper and Connector Information
Top View

CN12CN11CN13CN17SW3

K6 CN18

CN22

CN9
CN8
CN6

CN5
CN4
CN10

CN24
CN26

CN3
CN7

CN25
CN23

CN2

CN21

CN20
CN1

CN15

CN16

CN 17

CN19

SW2

CN 1

DC-in port

Modem board connector

CN 2

External monitor port

Mini PCI socket

CN 3

LAN port

CN 18

Touch PAD connector

CN 4

Modem port

CN 22

Hard disk drive connector

CN 5

RJ45 connector

CN 24

Internal MIC connector

CN 6

Expansion port

CN 26

Line-in jack/external MIC jack

CN 7

LCD signal connector

CN 25

Speaker/Headphone-out jack

CN 8

2NT/speaker connector

CN 23

Smart Card connector

CN 9

USB daughter board connector

CN 21

PCMCIA socket connector

CN 10

Inverter connector

CN 20

Keyboard connector

CN 11

LED connector

CN 19

IEEE 1394 port

CN 12

BlueTooth connector

CN 16

EasyLink Combo Drive port

CN 13

Battery module connector

SW2

Power switch

CN 15

FAN connector

Chapter 5

SW3 Switch Settings
SW3-1
English KBD

Japan KBD
Europe KBD

SW3-2

SW3-3

OFF

SW3-6: Check password
SW3-6 = ON, Enable
SW3-6 = OFF, Disable

SW3-7: BIOS boot block erasable
SW3-7 = OFF, Disable
SW3-7 = ON, Enable

SW3-4, SW3-5, SW3-8: Reserve

Chapter 5

Bottom View

CN29 CN26

CN29 - DIMM 1 socket

Chapter 5

CN26 - DIMM 2 socket

Chapter 5

Chapter 6

FRU (Field Replaceable Unit) List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 350.
Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available
on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on
the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use
the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer
machines.
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or
regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to
return it.

Chapter 6

Picture

No.

Partname

Description

Part No.

Memory SODIMM 64M NEC

SODIMM 64M
W17064I8NC8622A(NEC

72.17064.C0N

Memory SODIMM 64M
Winbond

SODIMM 64M
W9864CASA75(WINBON

72.09864.B0E

Memory SODIMM 64M
PC100 PSC

SODIMM 64M
P464S3D24U1-11 PC10

72.46424.00N

Memory SODIMM 128M
NEC

SODIMM 128M
W17128IHNC86220(NE

72.17128.00N

Memory SDIMM 128M
Mitsubishi

SDIMM 128M
MH16S64AVS-7TA

72.16S64.C0N

Memory SODIMM 128M
Winbond

SODIMM 128M
W9812CASA-75(WINBO

72.09812.B0E

Memory SODIMM 128M
Siemens

SODIMM 128
HYS64V16220GDL-8-C2

72.64162.C0N

LCD Module 13.3” LG

Assy LCD Module
13.3”LG TM350

6M.45H06.011

LCD 13.3” TFT LG.PHIL/
LP133X8-A2AC

LCD 13.3” LG.PHIL/
LP133X8-A2AC

56.0740F.021

Inverter Cable

C.A Inverter Wire
15P(MAPI)

50.45H01.001

LCD Cable

C.A LCD Coaxial(LGLP133X8)

50.45H05.001

LCD Panel

LCD Panel LG133X8
Assy

60.45H04.011

Memory
NS

LCD

Chapter 6

Picture

No.

Partname

Description

Part No.

LCD Hinge Pack

HING PACK FOR TM350

6K.45H01.001

LCD Bezel

LCD Bezel Assy for
LG133X8

60.45H05.011

Inverter Board Sumdia

Inverter 13” IV5090/T
REV.2A

19.21030.C21

LCD Module 13.3” TFT ADT

Assy LCD Module 13.3”
ADT TM350

6M.45H05.001

LCD 13.3” XGA TFT ADT/
L133X2-3

LCD 13.3”XGA ADT/
L133X2-3

56.0749C.061

Inverter Cable

C.A Inverter Wire
15P(MAPI)

50.45H01.001

LCD Cable

C.A ADT133 LCD Coax
Cable(MAPI

50.45H02.001

Chapter 6

Picture

No.

Partname

Description

Part No.

LCD Panel

LCD Panel Assy(MAPI)

60.45H04.001

Hinge Pack

HING PACK FOR TM350

6K.45H01.002

LCD Bezel

LCD Bezel Assy(MAPI)

60.45H05.001

Inverter Board Ambit/
T62I174.00

Inverter T62I174.00
MAGPIE

19.21030.B01

HDD Module 10G IBM

Assy HDD Module 10G
IBM TM350

6M.45H03.031

HDD Case

Assy HDD PLT TM330

60.40C15.001

HDD Connector

CONN CTR ML 22P
HH98227-A2(HDD

20.80056.022

HDD/ Hard Disk Drive

Chapter 6

Picture

No.

Partname

Description

Part No.

HDD 10G IBM/DJSA-210

HDD 9.5MM 10G IBM/
DJSA-210

56.02A75.041

HDD Bezel

HDD Cover(MAPI)

42.45H04.001

HDD Module 5G IBM

Assy HDD Module 5G
IBM TM350

6M.45H03.021

HDD 9.5MM 5G IBM/DJSA205

HDD 9.5MM 5G IBM/
DJSA-205

56.02017.021

HDD Case

Assy HDD PLT TM330

60.40C15.001

HDD Connector

CONN CTR ML 22P
HH98227-A2(HDD

20.80056.022

HDD Bezel

HDD Cover(MAPI)

42.45H04.001

Chapter 6

Picture

No.

Partname

Description

Part No.

Combo Module
NS

DVD-FDD Combo Module
ADDO/DF2205

DVD Combo Bay FDD
ADDO/DF2205

90.40C28.009

FDD 1.44M Mitsumi/D353F3- FDD 1.44M MIT/D353F3Z
Z TM340

56.01049.001

DVD-ROM 6X MKE/SR-8174

DVD 6X MKE/SR-8174
ADDON TM340

56.22001.001

CDROM-FDD Combo
Module TEAC

CD-ROM/FDD Combo
TEAC/CF2405

90.40C28.019

Microphone w/Rubber

Assy Microphone w/
rubber TM350

6M.45H01.001

CPU Heatsink w/Fan

Heatpipe Module
Assy(MAPI)

60.45H16.001

Speaker 35X16X4.3

Speaker 35X16X4.3 ZK351601Q

23.40031.071

Microphone

Heatsink

Speaker

Chapter 6

Picture

No.

Partname

Description

Part No.

Video Capture Kit
NS

USB Video Capture Kit (V6+)

USB Video Capture Kit
(V6+)

91.16848.503

Keyboard 84key US Darfon

KB DEF US 84

99.N1282.001

TouchPad Module

ASSY T/P Module (MAPI)

60.45H06.011

Modem Cable

C.A MDC MAGPIE

50.45H04.001

Power Cord 125V 3PIN

Cord 125V UL 3P
K01081B1183WP

27.01618.051

I/O Port Cable 100/25+9PIN

C.A 100/25+9P 217MM
IO B-NOTE

50.42F10.001

Main board/MAGPIE PIII
650MHZ

MAGPIE TM350TE
MNBOARD RPIII650

55.45H01.001

Main board/MAGPIE PIII
700MHZ

MAGPIE TM351TEV
PIII700 M/B

55.45H01.011

Keyboard

Pointing Device

Cables

Main board

Chapter 6

Picture

No.

Partname

Description

Part No.

PCMCIA/Smart Card Slot

CONN Cardbus&PCMCIA
SKT 52539

21.H0027.001

EMI Plate

Base EMI Plate (MAPI)

40.45H05.001

Modem 56K Ambit/
U98M005.01

Modem MDC Ambit/
U98M005.01

54.09011.301

USB/PS2 Board

MAGPIE TM350 USB &
PS2 Board

55.45H02.011

LAN Board 10/100M Ambit/
82559

LAN Card 10/100M Ambit/ 54.03093.001
82559

Adapter 60W 3PIN LITEON/
PA-1600-02AE

ADT 3P PA-1600-02AE
W/ACER LOG

25.10068.091

Adapter 60W 3PIN DELTA/
ADP-60DB

ADT 60W 90-264V ADP60DB BB 3P

25.10064.111

RTC Battery LI 3V

BTY LI 3V CR1220
36MAH

23.20004.091

Boards

Adapter

Battery
NS

Chapter 6

Picture

No.
20

Partname

Description

Part No.

Battery LI-ON Sanyo

Battery Module(MAPI)

60.45H03.001

I/O Bracket

I/O Bracket ASSY

60.45H23.001

Audio Cover

Audio Cover Assy(MAPI)

60.45H08.001

Hinge Cap Pack

HING Pack Cap for
TM350

6K.45H02.001

CPU EMI Plate

CPU EMI Plate(MAPI)

34.35H01.001

Middle Cover

Middle Cover Assy(MAPI)

60.45H10.001

LED Board w/ Cable

LED Assy(MAPI)

60.45H07.001

Case/Cover/Bracket Assembly

Chapter 6

Picture

No.

Partname

Description

Part No.

Upper Case w/ speaker,
touchpad, MIC

Upper Case Assy(MAPI)

60.45H12.001

Lower Case

Lower Case Assy(MAPI)

60.45H11.001

Memory Cover

DIMM Cover Assy

60.45H13.001

Acer Logo

LBL ABS TM600/Acer

40.42F09.001

PCMCIA Dummy Card

Card Dummy PCMCIA
PA+ABS TM330

42.40C20.001

Power Button

Power Knob Assy(MAPI)

60.45H09.001

Foot Rubber

Rubber Foot

47.42F01.001

LCD Cushion

47.40C01.001

Miscellaneous

Chapter 6

LCD Screw Mylar

LCD Screw Mylar (MAPI)

40.45H08.001

LCD Screw Rubber

LCD Screw Rubber (H=3)
MAPI

47.45H01.001

Picture

No.

Partname

Description

Part No.

Video Capture Kit Rubber

Rubber Camera TM340

47.40F07.002

Name Plate

Name Plate, TM350(For
350TE)

40.40F04.121

Smart Card

Smart Card, TM350,
85.6*54MM

42.45H17.001

Wireless Communication Device
NS

Wireless 802.11 Antenna Left Antenna 802.11

25.90013.011

Wireless 802.11 Antenna
Right

Antenna
Intel_802_Antenna_R

25.90013.021

Wireless 802.11 module

Module 802.11 MAGPIE

25.H0002.001

CPU EMI Plate, LCD,
Inverter, Lower Case, Upper
Case Screw

M2X4 (Screw Head
High=0.3)MAPI

86.9A332.4R0

I/O Port Bracket Screw

SCRW HEX NUT W/
Washer #4 NI BT

34.00015.211

Modem Board, USB Board,
Battery Connector, PCMCIA
Slot, Mainboard, Spk,
TouchPad Bracket Screw

Screw M2X4 (Head 0.3)
NYLOK

86.00A23.320

Screws

Chapter 6

Picture

Chapter 6

No.

Partname

Description

Part No.

CPU EMI Plate, LCD Hinge,
KB, Lower Case Screw

Screw M2.5X6

86.9A353.6R0

HDD Case Screw

Screw M3*4L W/F NI

86.5A524.4R0

LCD Hinge, LCD Cable
Screw

SRW M2.5*8L B/ZN
NYLOK 700

86.9A353.8R0

LCD Bezel Screw

Screw M2.5*4L NI

86.9A553.4R0

HDD Cover Screw

HDD Screw M2X7

86.00A10.120

Heatsink Screw

M2X4 (Big Head) MAPI

86.3A352.4R0

LED Board Screw

Screw Tapping 2X2.5

86.45H01.001

100

Chapter 6

Appendix A

Model Definition and Configuration
TravelMate 350 Model Number Definitions
Model

LCD

CPU

Memory

Hard Disk
Drive

CD/DVDROM

Floppy Disk
Drive

Battery

350TE

13.3” TFT

P-III 650

64 MB

6 GB

24x ext.

External

Li-Ion

350TEV

13.3” TFT

P-III 650

64 MB

6 GB

6x DVD

External

Li-Ion

352TE

13.3” TFT

P-III 700

128 MB

12 GB

24x ext.

External

Li-Ion

352TEV

13.3” TFT

P-III 700

128MB

12 GB

6x DVD

External

Li-Ion

Appendix A

101

102

Appendix A

Appendix B

Test Compatible Components
This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system
functions are tested under Windows 98, Windows 2000 , Windows NT and Windows ME environment.
Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Regarding configuration, combination and test procedures, please refer to the TravelMate 350 Compatibility
Test Report released by the Acer Mobile System Testing Department.

Appendix B

103

Microsoft Windows 98 Environment Test

Item
Processor

Specifications
Intel PIII 650MHz
Intel PIII 700MHz
Intel PIII 750MHz

Memory

64MB SDRAM
128MB SDRAM

LCD

13.3 TFT LCD LG
13.3 TFT LCD ADT

Floppy Disk Drive

Mitsumi 3.5” FDD (support 3 mode)

Hard Disk Drive

IBM 5GB
IBM 10GB
IBM 20GB

CD-ROM

24X CD ROM Drive

DVD-ROM

6X DVD ROM Drive

Battery

Sanyo Li-Ion Battery

Adapter

Lite- On

Network Adapters
LAN

3Com Etherlink III

Ethernet/10baseT/100baseT

3Com 10/100 16 bits Fast Etherlink
D-link Ethernet
Xircom Credit Card Ethernet Adapter
Xircom CreditCard Ethernet Adapter IIps
Xircom CreditCard Ethernet Adapter 10/100

LAN

Madge Smart 16/4 RingNode MK2@

Token Ring

3Com TokenLink III 16/4
IBM Turbo 16/4 TokenRing PC Card

Multi-Function Card

3Com Ethernet III LAN+33.6 Modem Global PC Card Combo
3Com 10/100 Fast EtherLink LAN+56K
D-Link Winconnect 33.6 LAN/Fax modem combo
Xircom CreditCard Ethernet 10/100 + Modem 56
Xircom Credit Card Ethernet + Modem 33.6

CardBus

3Com Fast EtherLink XL CardBus
3Com 10/100 LAN CardBus
Intel EtherExpress PRO/100 Mobile Adapter
TDK CardBus Ethernet 10/100 Base TX
D-Link Fast Ethernet Cardbus 10/100mbps
IBM 10/100 EtherJet Cardbus Adapter (32-bit)
Xircom Cardbus Ethernet 10/100
Intel Built-in LAN

Other

JetEye Wireless Infrared Connection (Internet function by IR)
Xircom Pocket Internet III

Modem Adapter
Modem (up to 28.8K)
Modem (up to 33.6)

TDK V34 28.8/14.4 Data Fax PCMCIA
Megahertz 33.6 PC Card Modem
Hayes Optima 336 V34+Fax for PCMCIA W/EZjack
IBM PCMCIA Data /Fax Modem International 33.6/14.4

104

Appendix B

Item
Modem (up to 56K )

Specifications
Pretec Modem 56K
ActionTec DataLink 56Kbps Fax/Modem
TDK V.90/K56Kflex Data/Fax Modem
Xircom CREDITCARD MODEM 56
USR Megahertz 56K modem
IBM 56K Double Jack Modem

ISDN

USR Megahertz ISDN 128K
IBM ISDN Internet PC Card

I/O Peripheral
I/O Display

IBM G72
IBM 9514-B04 TFT Monitor
IBM P70
Acer AcerView 98i
Compaq Color Monitor V70
NEC 20” Color Monitor
NANAO Flex Scan E35F

I/O - Keyboard

IBM 104key Keyboard Black
Chicony Keyboard (USB)
IBM Numeric Keypad III
Compaq, Compaq Keyboard
IBM, US English KBD (PS/AT Style)
Microsoft Natural KBD USB
IBM 104key Keyboard Black
IBM 5576-B01 Windows Keyboard (JP)
Acer 101 keyboard

I/O - Mouse

IBM PS Style Mouse (Black)
Logitech USB Wheel Mouse
Acer Aspire USB mouse (USB)
Fu Hwa USB mouse
IBM PS/2 Mini Mouse II
Logitech PS Style Mouse
Microsoft Inteli Mouse USB
Microsoft Serial mouse

I/O - Projector
I/O - Parallel (Printer)

Mitsubishi LVP-X100A
IBM Network Printer 17
CANON Color Bubble Jet BJC600
EPSON Stylus Color 740
EPSON, EPSON Color Imaging
CANON, CANON LASER SHOT B406GII
HP DeskJet 880C printer (USB)
HP DeskJet 890C
HP LaserJet 6MP
CANON USB Printer

I/O - Parallel (Scanner)

Logitech PageScan Color
HP ScanJet 3300C Color Scanner (USB)
HP DeskJet 970Cxi
Acer AcerScan Prisa 620s

Appendix B

105

Item
I/O - USB

Specifications
Sanwa USB HUB (self-power)
USB, USB HUB 4 PORTS TI-CHIPS
USB, USB HUB 4 PORT - ATMEL
EIZO I. Station USB HUB
ELECOM USB HUB 4-port

I/O - USB Modem

Best Data USB 56K V.90 Modem Speakerphone
BLASTER USB BLASTER Modem 56K V.90

I/O - USB (Speaker)

JS USB Digital Speaker
AIWA MultiMedia Digital Speaker System (USB)

I/O - USB (Joystick)

USB Rockfire Avant Garde Flightstick

I/O - USB Camera

Intel Create and Share Camera Pack

Microsoft SIDEWINDER Precision PRO (USB)
Intel Digital Camera
Kodak DVC 300 (Digital-Video-Camera)
Kodak USB-Base Camera
IBM, IBM PS Camera
I/O Adapter
PCMCIA - SCSI

Adaptec 1480A slim SCSI CB
Adaptec SlimSCSI APA-1460AB
NewMedia BUS Toaster PCMCIA to SCSI

PCMCIA - CDROM

IBM Portable 20x Speed CD-ROM Drive w/ SOUND (JP)
Panasonic 4x Portable CD-ROM Sound Player
Panasonic 20x Portable CD-ROM Player

PCMCIA - ATA

Sundisk ATA 15MB
VIPER 170E
IBM Travel Kit 340MB microdrive
I.O Data HardDisk PC Card

PCMCIA - Other

Sony - DCR TRV - 10/ACCKIT M90 (1394 Camera) with Video Capture
PC card DVBK-CW200

PCMCIA
USB Device

Nokia Cellular Data Suite 1.2 (support IR) w/ 6150
Nokia Card Phone
Nokia Cellular Data Card (PCMCIA) w/ 8110 or 6150
Motorola, Digital Cellular Fax and Data Modem CELLect 3 GSM/
DCS1800 w/ cd928+
Ericsson, Mobile Office DC23 w/ PH388
Ericsson Mobile Office D127 w/ GF768

106

Appendix B

Microsoft Windows 2000 Environment Test
Item
Processor

Specifications
Intel PIII 650MHz
Intel PIII 700MHz
Intel PIII 750MHz

Memory

64MB SDRAM
128MB SDRAM

LCD

13.3 TFT LCD LG
13.3 TFT LCD ADT

Floppy Disk Drive

Mitsumi 3.5” FDD (support 3 mode)

Hard Disk Drive

IBM 5GB
IBM 10GB
IBM 20GB

CD-ROM

24X CD ROM Drive

DVD-ROM

6X DVD ROM Drive

Battery

Sanyo Li-Ion Battery

Adapter

Lite- On

Network Adapters
LAN

3Com Etherlink III

Ethernet/10baseT/100baseT

3Com 10/100 16 bits Fast Etherlink
D-link Ethernet
Xircom Credit Card Ethernet Adapter
Xircom CreditCard Ethernet Adapter IIps
Xircom CreditCard Ethernet Adapter 10/100

LAN

Madge Smart 16/4 RingNode MK2@

Token Ring

3Com TokenLink III 16/4
IBM Turbo 16/4 TokenRing PC Card

Multi-Function Card

CardBus

Other

Jeteye Wireless Infrared Connection (Internet function by IR)
Xircom Pocket Internet III

Modem Adapter
Modem (up to 28.8K)
Modem (up to 33.6)

TDK V34 28.8/14.4 Data Fax PCMCIA
Megahertz 33.6 PC Card Modem
Hayes Optima 336 V34+Fax for PCMCIA W/EZjack
IBM PCMCIA Data /Fax Modem International 33.6/14.4

Appendix B

107

Item
Modem (up to 56K )

Specifications
Pretec Modem 56K
ActionTec DataLink 56Kbps Fax/Modem
TDK V.90/K56Kflex Data/Fax Modem
Xircom CREDITCARD MODEM 56
USR Megahertz 56K modem
IBM 56K Double Jack Modem

ISDN

USR Megahertz ISDN 128K
IBM ISDN Internet PC Card

I/O Peripheral
I/O Display

IBM G72
IBM 9514-B04 TFT Monitor
IBM P70
Acer AcerView 98i
Compaq Color Monitor V70
NEC 20” Color Monitor
NANAO Flex Scan E35F

I/O - Keyboard

I/O - Mouse

IBM PS Style Mouse (Black)
Logitech USB Wheel Mouse
Acer Aspire USB mouse (USB)
Fu Hwa USB mouse
IBM PS/2 Mini Mouse II
Logitech PS Style Mouse
Microsoft Inteli Mouse USB
Microsoft Serial mouse

I/O - Projector

Mitsubishi LVP-X100A

I/O - Parallel (Printer)

IBM Network Printer 17
CANON Color Bubble Jet BJC600
EPSON Stylus Color 740
EPSON, EPSON Color Imaging
CANON, CANON LASER SHOT B406GII
HP DeskJet 880C printer (USB)
HP DeskJet 890C
HP LaserJet 6MP
CANON USB Printer

I/O - Parallel (Scanner)

Logitech PageScan Color
HP ScanJet 3300C Color Scanner (USB)
HP DeskJet 970Cxi
Acer AcerScan Prisa 620s

I/O - USB

Sanwa USB HUB (self-power)
USB, USB HUB 4 PORTS TI-CHIPS
USB, USB HUB 4 PORT - ATMEL
EIZO I. Station USB HUB
ELECOM USB HUB 4-port

108

Appendix B

Item
I/O - USB Modem

Specifications
Best Data USB 56K V.90 Modem Speakerphone
BLASTER USB BLASTER Modem 56K V.90

I/O - USB (Speaker)

JS USB Digital Speaker
AIWA MultiMedia Digital Speaker System (USB)

I/O - USB (Joystick)

USB Rockfire Avant Garde Flightstick

I/O - USB Camera

Intel Create and Share Camera Pack

Microsoft SIDEWINDER Precision PRO (USB)
Intel Digital Camera
Kodak DVC 300 (Digital-Video-Camera)
Kodak USB-Base Camera
IBM, IBM PS Camera
I/O Adapter
PCMCIA - SCSI

Adaptec 1480A slim SCSI CB
Adaptec SlimSCSI APA-1460AB
NewMedia BUS Toaster PCMCIA to SCSI

PCMCIA - CDROM

IBM Portable 20x Speed CD-ROM Drive w/ SOUND (JP)
Panasonic 4x Portable CD-ROM Sound Player
Panasonic 20x Portable CD-ROM Player

PCMCIA - ATA

Sundisk ATA 15MB
VIPER 170E
IBM Travel Kit 340MB microdrive
I.O Data HardDisk PC Card

PCMCIA - Other

Sony - DCR TRV - 10/ACCKIT M90 (1394 Camera) with Video Capture
PC card DVBK-CW200

PCMCIA
USB Device

Appendix B

109

Windows Millenium Environment Test
Item
Processor

Specifications
Intel PIII 650MHz
Intel PIII 700MHz
Intel PIII 750MHz

Memory

64MB SDRAM
128MB SDRAM

LCD

13.3 TFT LCD LG
13.3 TFT LCD ADT

Floppy Disk Drive

Mitsumi 3.5” FDD (support 3 mode)

Hard Disk Drive

IBM 5GB
IBM 10GB
IBM 20GB

CD-ROM

24X CD ROM Drive

DVD-ROM

6X DVD ROM Drive

Battery

Sanyo Li-Ion Battery

Adapter

Lite- On

Network Adapters
LAN

3Com Etherlink III

Ethernet/10baseT/100baseT

D-link Ethernet
Xircom Credit Card Ethernet Adapter
Xircom CreditCard Ethernet Adapter 10/100

LAN

Madge Smart 16/4 RingNode MK2@

Token Ring

3Com TokenLink III 16/4
IBM Turbo 16/4 TokenRing PC Card

Multi-Function Card

CardBus

Modem Adapter
Modem (up to 28.8K)
Modem (up to 33.6)

TDK V34 28.8/14.4 Data Fax PCMCIA
Megahertz 33.6 PC Card Modem
Hayes Optima 336 V34+Fax for PCMCIA W/EZjack
IBM PCMCIA Data /Fax Modem International 33.6/14.4

Modem (up to 56K )

Pretec Modem 56K
ActionTec DataLink 56Kbps Fax/Modem
TDK V.90/K56Kflex Data/Fax Modem
Xircom CREDITCARD MODEM 56
USR Megahertz 56K modem
IBM 56K Double Jack Modem

110

Appendix B

Item
ISDN

Specifications
USR Megahertz ISDN 128K
IBM ISDN Internet PC Card

I/O Peripheral
I/O Display

IBM G72
IBM 9514-B04 TFT Monitor
IBM P70
Acer AcerView 98i
Compaq Color Monitor V70
NEC 20” Color Monitor
NANAO Flex Scan E35F

I/O - Keyboard

I/O - Mouse

IBM PS Style Mouse (Black)
Logitech USB Wheel Mouse
Acer Aspire USB mouse (USB)
Fu Hwa USB mouse
IBM PS/2 Mini Mouse II
Logitech PS Style Mouse
Microsoft Inteli Mouse USB
IBM ThinkPad Mobile Mouse
IBM Numeric KeyPad III
Microsoft Intelli Mouse Explorer
Logitech MouseMan Wheel USB Comb for DOSV &iMAC
Microsoft Serial mouse

I/O - Projector
I/O - Parallel (Printer)

I/O - Parallel (Scanner)

Logitech PageScan Color
HP ScanJet 3300C Color Scanner (USB)
HP DeskJet 970Cxi
Acer AcerScan Prisa 620s

I/O - USB

Sanwa USB HUB (self-power)
USB, USB HUB 4 PORTS TI-CHIPS
EIZO I. Station USB HUB
Panasonic USB Speaker
3Com USB Network Interface
Iomega USB ZIP250
ELECOM USB HUB 4-port

Appendix B

111

Item
I/O - USB Modem

Specifications
Best Data USB 56K V.90 Modem Speakerphone
BLASTER USB BLASTER Modem 56K V.90

I/O - USB (Speaker)

JS USB Digital Speaker
AIWA MultiMedia Digital Speaker System (USB)

I/O - USB (Joystick)

USB Rockfire Avant Garde Flightstick

I/O - USB Camera

Intel Create and Share Camera Pack

Microsoft SIDEWINDER Precision PRO (USB)
Kodak DVC 300 (Digital-Video-Camera)
IBM, IBM PS Camera
I/O Adapter
PCMCIA - SCSI

Adaptec 1480A slim SCSI CB
Adaptec SlimSCSI APA-1460AB
NewMedia BUS Toaster PCMCIA to SCSI

PCMCIA - CDROM

IBM Portable 20x Speed CD-ROM Drive w/ SOUND (JP)
Panasonic 4x Portable CD-ROM Sound Player
Panasonic 20x Portable CD-ROM Player

PCMCIA - ATA

Sundisk ATA 15MB
VIPER 170E
IBM Travel Kit 340MB microdrive
I.O Data HardDisk PC Card
IBM 340MB MicroDrive + PC Card Adapter
SONY Memory Stick (64MB) + PC Card Adapter
EPSON Flash Packer 6MB

PCMCIA - Other

IBM Portable Drive Bay
IEEE1394 interface PCMCIA Card
Lacie, LACIE IEEE1394 (Fire Wire) Hard Drive
Sony - DCR TRV - 10/ACCKIT M90 (1394 Camera) with Video Capture
PC card DVBK-CW200

112

Appendix B

Microsoft Windows NT Environment Test
Item
Processor

Specifications
Intel PIII 650MHz
Intel PIII 700MHz
Intel PIII 750MHz

Memory

64MB SDRAM
128MB SDRAM

LCD

13.3 TFT LCD LG
13.3 TFT LCD ADT

Floppy Disk Drive

Mitsumi 3.5” FDD (support 3 mode)

Hard Disk Drive

IBM 5GB
IBM 10GB
IBM 20GB

CD-ROM

24X CD ROM Drive

DVD-ROM

6X DVD ROM Drive

Battery

Sanyo Li-Ion Battery

Adapter

Lite- On

Network Adapters
LAN

3Com Etherlink III

Ethernet/10baseT/100baseT

3Com 10/100 16 bits Fast Etherlink
D-link Ethernet
Xircom Credit Card Ethernet Adapter
Xircom CreditCard Ethernet Adapter IIps
Xircom CreditCard Ethernet Adapter 10/100

LAN

Madge Smart 16/4 RingNode MK2@

Token Ring

3Com TokenLink III 16/4
IBM Turbo 16/4 TokenRing PC Card

Multi-Function Card

CardBus

Other

Jeteye Wireless Infrared Connection (Internet function by IR)
Xircom Pocket Internet III

Modem Adapter
Modem (up to 28.8K)
Modem (up to 33.6)

TDK V34 28.8/14.4 Data Fax PCMCIA
Megahertz 33.6 PC Card Modem
Hayes Optima 336 V34+Fax for PCMCIA W/EZjack
IBM PCMCIA Data /Fax Modem International 33.6/14.4

Appendix B

113

Item
Modem (up to 56K )

Specifications
Pretec Modem 56K
ActionTec DataLink 56Kbps Fax/Modem
TDK V.90/K56Kflex Data/Fax Modem
Xircom CREDITCARD MODEM 56
USR Megahertz 56K modem
IBM 56K Double Jack Modem

ISDN

USR Megahertz ISDN 128K

I/O Peripheral
I/O Display

IBM G72
IBM 9514-B04 TFT Monitor
IBM P70
Acer AcerView 98i
Compaq Color Monitor V70
NEC 20” Color Monitor
NANAO Flex Scan E35F

I/O - Keyboard

IBM 104key Keyboard Black
Chicony Keyboard (USB)
IBM Numeric Keypad III
Compaq, Compaq Keyboard
IBM, US English KBD (PS/AT Style
Microsoft Natural KBD USB
IBM 104key Keyboard Black
IBM 5576-B01 Windows Keyboard (JP)
Acer 101 keyboard

I/O - Mouse

IBM PS Style Mouse (Black)
Logitech USB Wheel Mouse
Acer Aspire USB mouse (USB)
Fu Hwa USB mouse
IBM PS/2 Mini Mouse II
Logitech PS Style Mouse
Microsoft Inteli Mouse USB
Microsoft Serial mouse

I/O - Projector

Mitsubishi LVP-X100A

I/O - Parallel (Printer)

I/O - Parallel (Scanner)

Logitech PageScan Color
HP ScanJet 3300C Color Scanner (USB)
HP DeskJet 970Cxi
Acer AcerScan Prisa 620s

I/O - USB

Sanwa USB HUB (self-power)
USB, USB HUB 4 PORTS TI-CHIPS
USB, USB HUB 4 PORT - ATMEL
EIZO I. Station USB HUB
ELECOM USB HUB 4-port

114

Appendix B

Item
I/O - USB Modem

Specifications
Best Data USB 56K V.90 Modem Speakerphone
BLASTER USB BLASTER Modem 56K V.90

I/O - USB (Speaker)

JS USB Digital Speaker
AIWA MultiMedia Digital Speaker System (USB)

I/O - USB (Joystick)

USB Rockfire Avant Garde Flightstick

I/O - USB Camera

Intel Create and Share Camera Pack

Microsoft SIDEWINDER Precision PRO (USB)
Intel Digital Camera
Kodak DVC 300 (Digital-Video-Camera)
Kodak USB-Base Camera
IBM, IBM PS Camera
I/O Adapter
PCMCIA - SCSI

Adaptec 1480A slim SCSI CB
Adaptec SlimSCSI APA-1460AB
NewMedia BUS Toaster PCMCIA to SCSI

PCMCIA - CDROM

IBM Portable 20x Speed CD-ROM Drive w/ SOUND (JP)
Panasonic 4x Portable CD-ROM Sound Player
Panasonic 20x Portable CD-ROM Player

PCMCIA - ATA

Sundisk ATA 15MB
VIPER 170E
IBM Travel Kit 340MB microdrive
I.O Data HardDisk PC Card

PCMCIA - Other

Sony - DCR TRV - 10/ACCKIT M90 (1394 Camera) with Video Capture
PC card DVBK-CW200

PCMCIA
USB Device

Appendix B

115

116

Appendix B

Appendix C

Online Support Information
This section describes online technical support services available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch
office. Acer Branch Offices and Regional Business Units may access our website. However some information
sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
Acer's Website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all of Acer's Notebook, Desktop and
Server models including:
!

Service guides for all models

User's manuals

Training materials

Main manuals

Bios updates

Software utilities

Schematics

Spare parts lists

Chips

TABs (Technical Announcement Bulletin)

The service repair section provides you with downloadable information on:
!

Troubleshooting guides

Tooling box information

Repair instructions for specific models

Basic repair guidelines

Debug cards for Acer's latest models

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our
technical material.
Also contained on this website are:
!

Detailed information on Acer's International Traveler's Warranty (ITW)

Returned material authorization procedures

An overview of all the support services we offer, accompanied by a list of telephone, fax and email
contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or
comments, please do not hesitate to communicate these to us.

Appendix C

117

118

Appendix C

Index

Wireless Communication indicator 10
CPU Serial Number 34
AC Adapter 23
AFLASH Utility 37

Audio 21

Daughter and I/O board

Auxiliary Input Device Check 70

removing 62

DC-AC LCD Inverter 23
Diagnostics
Battery 22

PQA 39

Battery Pack

Disassembly Procedure Flowchart 45

Removing 47

Diskette

battery pack

System Diagnostics 39
System Utility 38

charging indicator 10
BIOS 17, 29

display

BIOS Setup Utility 29

hotkeys 13

BIOS Utility 29–36

DMA Channel Assignment 27

Navigating 29

DVD-ROM and Floppy disk drive

Block Diagram 3
Board Layout 4
Bottom View 5
Top View 4

removing 49

E
EMI Plate

Boot Display 32

removing 61

Boot Drive Sequence 32

Environmental Requirements 25

brightness

Error Messages 74

hotkeys 13

Error Symptoms 76

Indicator 76
LCD 76
Memory 77
PCMCIA 77
Power 76
Power Management 77
Speaker 77

caps lock 11
on indicator 10, 26
Changing a Password 36
Check Procedures 70

Error Symptom-to-Spare Part Index 73

Battery 71
Diskette Drive 70
External CD-ROM Drive 70
Keyboard 70
Memory 71
Power Adapter 71
Power System Checkout 71
Touchpad 72
Combo Drive
CD-ROM/ Floppy Drive 19
DVD-ROM/Floppy Diskette 20
computer
on indicator 10
performance 1

Index

ESD 24
Euro 13, 14
Extended Memory
removing 51
External Diskette Drive Check 70

F
Fan Utility 38
Fast Boot 32
Features
Display 2

119

Flash Utility 37

LCD 23

FRU (Field Replaceable Unit) List 87

disassembly 52
LED Board

removing 53
Hard disk drive

LEDs 10

disassembling 48
removing 48

Loading Default Settings 36
Lower Case

Hard Disk Password 34
Hardware Specifications and Configurations 17
HDD Interface 19

removing 61

Heatsink

Machine Disassembly and Replacement 43

removing 62

Main board

Hinge Cap

removing 61

removing 52

Main Board Data Utility 38

Hotkey Beep 32

Main board Major Chips 17

hotkeys 13

Mechanical Specifications 26
media access

on indicator 10
I/O Address Map 26

Memory 18

I/O Ports 26

Memory Address Map 26

indicator lights 10

Memory Check 71

Indicators 10

Memory Combinations 18

Intermittent Problems 80

Microsoft Windows NT Environment Test 113

Inverter Board

Middle Cover

removing 54

removing 52

IrDA Port 22

Model Definition and Configuration 99

IRQ Assignment Map 27

Modem Board
removing 60

Modem Interface 19
Jumper and Connector

Bottom View 85
Top View 83

num lock 11
on indicator 10

Jumper and Connector Information 83

numeric keypad

embedded 12
num lock 12
Keyboard 11, 22
removing 53

keyboard
embedded numeric keypad 12
hotkeys 13
lock keys 11
Windows keys 12
Keyboard Device Check 70
Keyboard Switch Settings 84

Online Support Information 117
OVP 24

P
Panel 6
Panel ID Utility 38

parallel port
LAN Board
removing 57
LAN Interface 18

120

Onboard Devices Configuration 33

settings in BIOS Utility 33
PCMCIA Port 22
PCMCIA Slot

Index

removing 63

Base Unit to Bluetooth Unit 64
Base Unit to Wireless LAN Unit 65
Wireless LAN to Wireless LAN and Bluetooth
Combo Unit 66

POST 73
Power Management
Display Standby Mode 25
Hard Disk Standby Mode 25
Hibernation Mode 25
Standby Mode 25
Power System Check 71

System Upgrade Procedure 64
System Utilities 29

T
Test Compatible Components 103

Battery Pack 71
Power Adapter 71

Thermal Utility 38

Power System Checkout 71

Touchpad

Power-on Password 34

removing 59

PQA 39

touchpad 15

diagnostics 39

hotkey 13
using 15–16

PQA Diagnostics Program 39

Touchpad Check 72

Processor 17

Troubleshooting 69

R
Removing a Password 35

U
Undetermined Problems 80

RMA 87

Upper Case

removing 58
scroll lock 11

USB Port 22

Second Level Cache 17

utility

Serial Port

BIOS 29–36

settings in BIOS Utility 33
Setup Password 34
Speaker

UUID 38

V
Video 21

removing 59

Video Capture Kit

speakers
hotkey 13

removing 50

Standby mode

Video Memory 21
Video Resolutions Mode 21

status indicator 10, 26

view

Startup Configuration 31

bottom 9
front 7
left 7
rear 8
right 7

status indicators 10
System
Diagnostic Diskette 39
Utility Diskette 38
System Check Procedures 70
System Information 30
System Security 34
System Settings
Basic 31
System Specifications 1
Features 1

W
Windows 2000 Environment Test 107
Windows 98 Environment Test 104
Windows keys 12
Windows Millenium Environment Test 110
Wireless LAN Interface 18

System Upgrade

Index

121

122

Index

Source Exif Data:

File Type                       : PDF
File Type Extension             : pdf
MIME Type                       : application/pdf
PDF Version                     : 1.3
Linearized                      : Yes
Encryption                      : Standard V1.2 (40-bit)
User Access                     : Print, Copy, Fill forms, Extract, Assemble, Print high-res
Create Date                     : 2000:09:29 09:34:24Z
Modify Date                     : 2000:11:01 16:27:45-06:00
Subject                         : Disassembly, Connectors, Specifications
Page Count                      : 128
Page Mode                       : UseOutlines
Creation Date                   : 2000:09:29 09:34:24Z
Producer                        : Acrobat Distiller 4.0 for Windows
Author                          : Acer Inc.
Mod Date                        : 2000:11:01 16:27:45-06:00
Creator                         : Acer Inc.
Title                           : TravelMate 350 Service Guide
Description                     : Disassembly, Connectors, Specifications

EXIF Metadata provided by EXIF.tools

Acer Note 350 Users Manual TravelMate Service Guide

350 to the manual 97304a7b-4dac-4a75-880d-b8b6e7b9aad7

acer_travelmate_350_service_guide Notebook Acer TravelMate 350 - Service manuals and Schematics, Disassembly / Assembly. Free.

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