Acer H243H User Manual To The 8cd63719 7052 48c8 a3b1 495ccb44e580

Acer Acer –LCD-H243H

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Service Manual

LCD Monitor Acer H243H

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Table of Contents

Important Safety Notice .........................................................................................02

01 Product Specification ..........................................................................................03

02 Flat Panel Specification .......................................................................................15

03 Exploded Diagram ..............................................................................................36

04 Troubleshooting ....................................................................................................37

05 Spare Parts List ...................................................................................................42

06 Schematics and Layouts.......................................................................................43

07 Assembly and Disassembly ................................................................................46

Appendix : User’s manual

Copyright

This manual may not, in whole or in part, be copied, Photocopied, reproduced, translated, or converted to any

electronic or machine readable form without prior written permission of InnoLux Tech. Corp. Ltd.

Acer H243H Service Manual

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Important Safety Notice

1. Safety precautions

This monitor is manufactured and tested on a ground principle that a user’s safety comes first.

However, improper used or installation may cause damage to the monitor as well as to the user.

Warning:

z This monitor should be operated only at the correct power sources indicated on the label on the

rear of the monitor. If you’re unsure of the power supply in you residence, consult your local dealer

or Power Company.

z Do not try to repair the monitor by yourself, as it contains no user-serviceable parts. This monitor

should only be repaired by a qualified technician.

z Do not remove the monitor cabinet. There are high-voltage parts inside that may cause electric

shock to human bodies.

z Stop using the monitor if the cabinet is damaged. Have it checked by a service technician.

z Put your monitor only in a lean, cool, dry environment. If it gets wet, unplug the power cable

immediately and consult your closed dealer.

z Always unplug the monitor before cleaning it. Clean the cabinet with a clean, dry cloth. Apply

non-ammonia based cleaner onto the cloth, not directly onto the class screen.

z Do not place heavy objects on the monitor or power cord.

2. Product safety notice

Many electrical and mechanical parts in this chassis have special safety visual inspections and the

protection afforded by them cannot necessarily be obtained by using replacement components rated

for higher voltage, wattage, etc. Before replacing any of these components read the parts list in this

manual carefully. The use of substitute replacement parts, which do not have the same safety

characteristics as specified in the parts list, may create shock, fire, or other hazards.

3. Service notes

z When replacing parts or circuit boards, clamp the lead wires around terminals before soldering.

z Keep wires away from high voltage, high temperature components and sharp edges.

z Keep wires in their original position so as to reduce interference.

z Adjustment of this product please refers to the user’ manual.

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01 Product Specification

1. General:

H243H is designed with LVDS interface and VGA/DVI-D/HDMI input, it featured with embedded universal AC power supplies and

audio input. It’s a green product and meets all ROHS standard. The power button and display control buttons are on the front of the

monitor. The monitors shall automatically to display lower resolution video modes into1920x1080full screen display. The image can

be adjusted through OSD control. It support HDCP and color management function.

1.1 Main Features

Maximum resolution : 1920(x3) x 1080 @ 60Hz

Back light system : 4 CCFL (top & bottom edge side)

Pixel pitch : 276.75 um (H) x 276.75 um (V)

Display area : 531.36mm (H) x 298.89mm (V)

Brightness : 300cd/m² (TYP.)

Contrast ratio : 1000׃1 (TYP.) (1)

DCR : 40000:1 (Max)

Response time (Tr+Tf) : 5ms (TYP. ON/OFF) (2)

2ms (Gray to Gray)

Viewing angle : 170° (H)/ 160°(V), (TYP.) (3)

Input interface : Analog (D-sub 15 pin)

Digital Option (DVI-D 24 pin & HDMI 19Pin)

Power management : Compatible with VESA DPMS

Plug & Play : VESA DDCCI

OSD language : English, French, Spanish, Italian, Deutsch,

Simplified Chinese, Traditional Chinese, Japanese

(Dutch, Finnish, Russian depend on sale region)

Universal AC power supply

Note (1)(2)(3): This item spec depend on the LCD panel.

1.2 Accessories

AC Power Cord : 1.8 m. (Black. Cord type depend on sale region)

VGA cable : 1.8 m. (15 pin D-SUB, black cable with blue male connector)

User manual : English (640Mb CD)

Warranty card :

DVI cable (option) : 1.8 m. (18+1 pin, black cable with white connector)

HDMI cable (option) : 1.8 m. (19 pin, black cable with white connector)

2. Operation Specifications

The unit should suffer no visible cosmetic damage and should operate with no degradation in display quality during exposure to

the operating conditions and after exposure to the non-operating conditions, in any sequence.

2.1 Environmental conditions

2.1.1 Operating:

Temperature range : 0°C to 50°C

Relative humidity : 5% to 90%

2.1.2 Storage note 1:

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Temperature range : -20°C to 60°C

Humidity range : 5% to 90%

2.1.3 Altitude

note 2

Operating 10000 ft (Ta=50, t=24h)

Storage 30000 ft (Ta=30, t=24h )

Note 1: Temperature and relative humidity range must be in the area shown as the following figure due to panel

limited

Note 2: Altitude spec must not over panel spec.

2.2 Safety, EMC, Ergonomics and Compatibility Requirements

Safety & EMC MET, CB, Bauart, CCC, FCC, CE, VCCI-B

Ergonomics MPRII ISO13406-2

Compatibility Windows 95/98/Me/2000, Windows XP, Window Vista

Power Management Energy Star

2.3 Electrostatic Discharge Requirements

The subject unit must withstand ±8KV for contact discharge and ±15KV for air discharge of Electrostatic Discharge

and meet the standard of IEC61000-4-2(EN55024). (without discharge on VGA/DVI pin)

2.4 Reliability

The MTBF of this product shall be greater than 25,000 hours excluding the LCD panel. The LCD panel life which is

defined as the time period for the maximum luminance to reduce to 50% of the initial value is 40,000 hours minimum at

the condition of displaying an all WHITE field at mid Brightness and Contrast settings.

3. Electrical and Optical Characteristics and Performance

3.1 Main Power Supply

3.1.1AC Input Voltage Range

It is a universal type and the input voltage range is from 100 ~ 240Vrms

3.1.2 AC Input Current

1.5A (max) at 100VAC input

0.8A (max) at 240VAC input

AC Frequency Range

The frequency range is from 50Hz to 60Hz

Inrush Current

a. 40A max at cold-start, 25°C, DC output full-loading and 100Vac input

b. 60A max at cold-start, 25°C, DC output full-loading and 240Vac input

Regulator Efficiency

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≥75%

(DC output full loading and nominal AC input voltage range)

Ripple and Noise

Total composite ripple and noise less than 800mV for +25V output, and less than 150mV for +5V output, and 50mV for

+3.3V output tested by DC loading side parallel with a 47uF/EC and 0.1uF/Ceramic. Capacitors and measured band-width

with DC-20MHz

DC Output Voltage and Current

3.1 Brightness output

The test to verify specifications in this section shall be performed under the following standard conditions unless

otherwise noted.

Temperature : 25 ± 5°C

Test pattern : white

Video Resolution : 1920 x 1080

Video input level : 700 mV ± 2%

Warm-up time : 30 minutes

Set brightness control and also contrast control at maximum, to measure the screen center, the light output shall BL ≥ 240

cd/m2 (as panel spec).

3.2 White balance

The test standard conditions refer to Sec 3.1.( Brightness and contrast are under default value )

Chromaticity Coordinate

Mode x y

Cool 9300K 0.283 ± 0.030 0.297 ± 0.030

Warm 6500K 0.313 ± 0.030 0.329 ± 0.030

User Panel While x Panel While y

3.3 Brightness uniformity

The test standard conditions refer to Sec 3.1.

%

≥75

)(backlight points nine of luminance Max.

)(backlight points nine of luminance Min.

L/2 L/10

W/10

W/2

1 2

5

7 9

3

4 6

8

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4. Input / Output Signal Specifications

4.1 Video signals

Analog RGB signal: 0.7Vp-p (Input impedance = 75 Ohm)

Sync: TTL level (Input impedance ≧1k Ohm)

Positive and negative sync of Separate Horizontal/Vertical Sync

Digital : TMDS Signal: (min) ±200mVpp@24Bit

4.2 Signal Timing

Through D-SUB/DVI connectors, this unit can support FH= 31~80 KHz, Fv=55~76Hz, with maximum

pixel clock 165MHz input signal and WSXGA+ output. Modes details as below:

VESA MODES

Mode Resolution Total H Frequency V Frequency Pixel Clock

(MHz)

640x480 800 x 525 31.469 59.941 25.175

640x480 832 x 520 37.861 72.809 31.500

VGA

640x480 840 x 500 37.500 75.000 31.500

800x600 1024 x 625 35.156 56.250 36.000

800x600 1056 x 628 37.879 60.317 40.000

800x600 1040 x 666 48.077 72.188 50.000

SVGA

800x600 1056x625 46.875 75.000 49.500

1024x768 1344x806 48.363 60.004 65.000

1024x768 1328x806 56.476 70.069 75.000

XGA

1024x768 1312x800 60.023 75.029 78.750

1152x864 1600x900 67.5 75 108

VESA 1280x960 1800x1000 60 60 108

1280x1024 1688x1066 63.981 60.020 108.000

SXGA 1280x1024 1688x1066 79.976 75.025 135.000

VESA 1280x720 1650x750 44.955 59.940 74.176

1280x800 1680x831 49.702 59.810 83.500

WXGA 1360x768 1792x795 47.712 60.015 85.500

1440x900 1904x931 55.935 59.887 106.500

WXGA+ 1440x900 1936x942 70.635 75.000 136.750

SXGA+ 1400x1050 1864x1089 65.317 59.978 121.75

WSXGA+ 1680x1050 2240*1089 65.290 59.954 146.250

1600x1200 2160x1250 75.000 60.000 162.000

UXGA 1920x1080-R 2080x1111 66.587 59.934 138.50

IBM MODES

EGA 720x400 900x449 31.469 70.087 28.322

MAC MODES

VGA 640x480 864x525 35 66.66 30.24

SVGA 832x624 1152x667 49.722 74.55 57.28

SXGA 1152x870 1568x909 68.700 75.000 84.520

Note: 1. Non-interlace signals only (An interlace signal cannot be display)

2. Please refer to F/W specification for more detail

3. Each frequency of Power Macintosh and Sun Ultra is a reference value

4.3 Timing requirements

The LCD monitor must be capable of displaying standard resolutions within the vertical frequency range of 55 ~ 76 Hz and

the horizontal scan range of 31 ~ 80 KHz with maximum pixel clock of 190MHz.

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Vertical / Horizontal Sync polarity: positive or negative.

If input signal is out of range of horizontal 31~80 KHz or vertical 55-76Hz, or pixel clock large than 165MHz, message

“Input Not Supported” is shown on screen.

4.1 DDC data

H243H Analog

H243H DVI

0 1 2 3 4 5 6 7 8 9 A B C D E F

0 00 FF FF FF FF FF FF 00 04 72 74 00 01 01 01 01

1 00 00 01 03 80 35 1D 78 EA 60 85 A6 56 4A 9C 25

2 12 50 54 AF CF 00 81 80 71 4F 95 00 95 0F A9 40

3 B3 00 01 01 01 01 1A 36 80 A0 70 38 1F 40 30 20

4 35 00 13 2A 21 00 00 1A 00 00 00 FC 00 48 32 34

5 33 48 0A 20 20 20 20 20 20 20 00 00 00 FD 00 38

6 4C 1F 53 12 00 0A 20 20 20 20 20 20 00 00 00 FF

7 00 30 30 30 30 30 30 30 30 30 30 30 30 30 00 CS

5. Function Specifications

All the tests to verify specifications in this section shall be performed under the following standard conditions unless otherwise

noted. The standard conditions are:

Temperature : 25 ± 5°C

Warm-up time : 30 minutes minimum

Checking display modes : All the specified modes

5.1 Panel general specifications

A General specifications

Supplier AUO

Model name M240HW01-V0

Display Area 531.36 × 298.89

Pixel Pitch 276.75(Per one triad) × 276.75

Display Colors: 16.7M colors (RGB 6-bit + Hi_FRC)

0 1 2 3 4 5 6 7 8 9 A B C D E F

0 00 FF FF FF FF FF FF 00 04 72 74 00 01 01 01 01

1 00 00 01 03 68 35 1D 78 EA 60 85 A6 56 4A 9C 25

2 12 50 54 AF CF 00 81 80 71 4F 95 00 95 0F A9 40

3 B3 00 01 01 01 01 1A 36 80 A0 70 38 1F 40 30 20

4 35 00 13 2A 21 00 00 1A 00 00 00 FC 00 48 32 34

5 33 48 0A 20 20 20 20 20 20 20 00 00 00 FD 00 38

6 4C 1F 53 12 00 0A 20 20 20 20 20 20 00 00 00 FF

7 00 30 30 30 30 30 30 30 30 30 30 30 30 30 00 CS

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Number of Pixel 1920 × 1080

Pixel Arrangement R.G.B. Vertical Stripe

Brightness 300 cd/m2 (TYP.)

Contrast Ratio 1000 (TYP.)

Viewing Angle 170(Horizontal) / 160(Vertical)

Display Mode Normally White

Frame rate 75

Response Time 5ms (TYP. ON/OFF) / 2ms (Gray to Gray)

Surface Treatment Anti-Glare, 3H

Lamp 4

Outline Dimension 556.0(W) ×323.2(H) ×16.65(D) (TYP.)

5.2 Keypad Function

5.2.1 Control buttons on the front bezel

C

ONTROL KEY KEYS FUNCTION

[POWER] Power on or power off the monitor

[►], [◄]

A. When “Main OSD” displays, press these keys to change the contents of an adjustment

item, or change an adjustment value

B. When “Main OSD” un-displays, press [►] to show “Audio” OSD and increase the

volume, press [◄] to show “Audio” OSD and decrease the volume .

[MENU]

A. When “Main OSD” un-displays, press [MENU] to enter OSD interface.

B. When “Main OSD” displays, press [MENU] to perform function of menu icon that is

highlight or enter next level menu.

[AUTO]

A. When “Main OSD” un-displays, press [AUTO] to perform auto-adjustment

B. When “Main OSD” displays, press [AUTO] to return to previous level menu

C. When “Empowering Technology OSD” displays, press [AUTO] to exit the OSD

[e Color ]

A. When “Main OSD” un-displays, press [e Color] to show “Empowering Technology

OSD”.

B. When “Main OSD” displays, press [e Color] to exit the OSD, and to show “Empowering

Technology OSD”

[Input select]

A. Press ”input key” one time to search (a port with signal in order)

B. Show “source icon” at the same time, as searching that port

C. Go into next port automatically, if search the port without signal

D. Display it, if search the port with signal

5.3 Hot Key Operation

HOT KEY OPERATION

FUNCTION

e Color AUTO MENU ◄ ► POWER DESCRIPTION

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FACTORY

MODE ● ON

Press [e], and then press

[POWER] for DC power on.

OSD menu will be shown with

“F” on the left top. Select “F” for

entering factory mode.

5.4 OSD Structure

The On-Screen Display (OSD) shall be an easy to use icon based menu through keypad OSD buttons or remote control

unit. The unit shall leave the factory with all OSD controls set to their default values.

First Second Third Fourth Control

Range Default Value

User

Text

Standard

Graphics

Acer e color

Management empowering Technology

Movie

--- Standard

User mode 77

Text mode 44

Standard mode 77

Graphics mode 97

Brightness --- --- 0～100

Movie mode 77

User mode 50

Text mode 50

Standard mode 50

Graphics mode 60

Contrast --- --- 0～100

Movie mode 56

H. Position 0～100 50

V. Position 0～100 50

Focus 0～100 ---

Clock

--- ---

0～100 50 (1)

Warm --- --- ---

Cool --- --- ---

Red 0～100 80

Green 0～100 80

Color Temp

User

Blue 0～100 80

Picture

Auto Configure --- --- --- ---

H. Position --- --- 0～100 Depending on the keypad

position

V. Position --- --- 0～100 3

OSD

OSD Timeout --- --- 10～120 10

Full --- ---

Wide Mode Aspect --- --- Full

Setting

DDC/CI ON --- --- ON

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OFF

ON

ACM OFF --- --- OFF

VGA --- ---

DVI --- ---

Input

HDMI --- ---

---

EMEA NO-EMEA

--- ---

English English --- ---

Russian 繁體中文 --- ---

Deutsch Deutsch --- ---

Français Français --- ---

Español Español --- ---

Italiano Italiano --- ---

Dutch 简体中文 --- ---

Language

Finnish 日本語 --- ---

English

Reset --- --- --- ---

Resolution --- --- ---

H. Freq --- --- ---

V. Freq --- --- ---

Input Type --- --- ---

Info

S/N --- --- ---

(2)

Notes: (1) Clock default 50 is for Visa timing. Others depend on timing.

(2) Depend on timing & S/N

6. SOP of firmware upgrade (Manufacturer of Scaler is Mstar)

6.1 Operational condition:

Equipment: PC, ISP card, signal cable and power cable.

ESD requirements: antistatic wrists, antistatic gloves (fingers), and connecting cable

Name of ISP program: ISP_Tool_v3.7.5.exe

Manufacture of FW IC：PMC/SST/MX

6.2 Operational steps:

1. Connection: connect PC to PCBA with signal cable, and then keep AC and DC in open state.

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2. Adjust ISP programming

Firstly, double click ISP_Tool_v3.7.5EXEI and open ISP program, then select “Device”, next select manufacturer model of

FW IC, which should be correspondent with that of PCBA FW IC. Double click Figure One.

Secondly﹐download FW software: first select “READ”, and then load FW software in Rooter (Fig.2).

FW IC

Model

Software

Checksum

FW software

rooter

One port of ISP

program card

is connected to

PC print port.

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Thirdly, select “Connect” and enter ISP MODE as in the following Figure 3.

Fourthly, select “AUTO”, and keep its default value. Click “RUN” for beginning programming. There will be prompting if

programming is OK.

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Note: if programming fails or success rate is not high, click “Config” and adjust its speed in “E2PROM DEVICE SETTING”

◆Flowin

g

chart

After connecting, AC ON,

DC ON

Open ISP program

Choose manufacturer

and model of FW IC

LOAD FW software

Click Connect and enter

ISP MODE

Click AUTO and RUN for

beginning programming

Turn off power if

p

ro

g

rammin

g

is O

K

OK

OK NG

Choose Config

and adjust

programming

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2. Flat Panel Specification

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03 Exploded Diagram

3.1 H243H_SCREW_LIST

ITEM PN Description

Q'T

Y(P

CS)

Fixed

T(kg*cm) Remark

1 509146306

200R

SCREW,P,CROSS,W/WAS

,M3*6,Zn-Cc 7 6.5±0.5 For

NVBD/PWRBD/HDMI

2 509216608

110R

SCREW,F,CROSS,M4*8,B

LACK,NL,ROHS(NYLOK

)

4 12±1 For Hingle toBack cover

3 509412610

500R

SCREW B CROSS T

T-4*10 BLK ROHS 3 8.5±0.5 For Hingle to Stand Front

4 509000000

700R BOLT,#4-40x11.8,Ni 4 4.0±0.25 For D-SUB CON&DVI

3.2. LCD Exploded drawing (All)

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04 Troubleshooting

4.1 No Power & LED Off

yes

NG

Unstable power

Check sampling

Circuit

Check F801,

R808,R806

Change F801,

R808,R806

Check the R pin voltage

of IC803 about 2.5V

Check R832,IC801

Check

FB801,D803,C8

07,C810 if short

Change

FB801,D803,C807,

C810

Check pin6 of IC802

voltage is 14V

Check pin2 of

IC802 voltage

above 0.85V

Change R815, R 809, R848,

R 849, R850,R851,C809,

END

Check the C

pin voltage of

IC803 if 3V

Change

IC803

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4.2 No raster

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4.2 Black screen

Check power supply:

Pin 1, 2 of CN104 POWER Fail

Check U101,

U102

Check C161,

R183

Check X101, C156,

C157,R191

Inverter Fail

U104 fail

Black Screen

Check Q102,

R101, R102

Check power supply:

For U104

Check reset:

pin 8 of U104

Check Crystal

waveform

Pin 25,26 of U104

Check CCFL_Enable

Pin 101 of U104 Check Pin 7 of CN104

NG

OK

NG

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4.4 Bad Screen

Bad Screen

Check LVDS

cable

Change LVDS

cable

Check Crystal:

Pin 25,26 of U104

Workmanship

LVDS cable NG

Check the pins

of U104

Change X101, C156,

C157

OK

NG

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4.5 White screen

White Screen

Check LVDS

Cable Insert OK?

Change LVDS

Cable

Check VLCD is

+5V?

Check Panel

Enable of U104

Check Q101,

Q104, Q105, R105,

R108

Check LVDS cable

U104 Fail

Workmanship

LVDS cable NG

Panel NG

Q101, Q104, Q105,

R105, R108 fail

OK

NG

OK

NG

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05 Spare parts List

82424171A120R

OEM PART NO DESCRIPTION MOQ N/A

792381300701R PCBA,I/F BOARD(EMEA,W/SPK),LP2441-717 RO 50 1

792381400700R PCBA,P/I BOARD,W/SPK,LP2441-717 ROHS 50 1

792381500000R PCBA,POWER KYEPAD/B,LP2441 ROHS 50 1

792381500010R PCBA,TOUCHPAD BOARD,LP2441 ROHS 50 1

453070801190R PWRCORD 16A/250V BLK 6FT VDE/KTL H05VV-F 50 1

453030300370R CABLE,DVI-D 18+1P MALE 6FT BLACK , ROHS 50 1

453030300371R CABLE,DVI-D 18+1P MALE 6FT BLACK 50 1

453010100380R CABLE,D-SUB 15P MALE 6FT BLACK/BLUE, ROH 50 1

453030300120R CABLE AUDIO 1P 6FT BLACK/GREEN

CP03B06P0 50 1

430303002230R HRN LVDS FFC 30P 166.5mm W/TASTE 50 1

430300400390R HRN ASS'Y 4P 27MM UL1571#28 50 1

430300802060R HRN ASSY, 2X4P TO 1X8P ,220mm,UL1571#28 50 1

714050021200R ASSY BACK COVER,LP2441 50 1

714030022100R ASSY BEZEL ,LP2441 50 1

714011206200R ASSY STAND ,LP2441 50 1

714020018200R ASSY BASE,LP2441 50 1

501020228602R COVER,BACK,LP2441 50 1

502060201100R HINGE,LP2441 50 1

501260210800R STAND, LP2441 50 1

502090103100R CHASSIS,W /HDMI, W/DVI,LP2441 50 1

631102240130R LCP 24" M240HW01-V0-00(A)(AUO)ROHS 50 1

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06 Schematics and Layouts

6.1 PI BD Layout

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6.2 Switching Mode Power Supply circuit

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7.0 Assembly and Disassembly

The tool of Assembly and disassembly : 1) Electrostatic gloves 2) Electric screwdriver: the lengthe of screwdriver top is 6±0.5cm and

15±0.5cm ; the diameter of screwdriver top is Φ5*H5mm