Aclara Power Line Systems Y72698-1 Residential Metering Transponder User Manual HHTR

Aclara Power-Line Systems Inc. Residential Metering Transponder HHTR

User Manual

TWACS - ORION For UMT ProductsUSER GUIDE Y20100-TUM (Rev B)RR
TWACS®-ORION® for UMT Products User Guide ( Y20100-TUM Rev B)Proprietary NoticeInformation contained in this document is private to Distribution Control Systems, Inc., St. Louis, Missouri (DCSI). This information may not be published, reproduced, or otherwise disseminated without the express written authorization of DCSI.Any software or firmware described in this document is furnished under a license and may be used or copied only in accordance with the terms of such license.DisclaimerThe information in this document is subject to change without notice and should not be construed as a commitment by DCSI. DCSI assumes no responsibility for any errors that may appear in this document.No responsibility is assumed for the use or reliability of software on equipment that is not supplied by DCSI.Trademark InformationTWACS, the TWACS logo, and the DCSI logo are registered trademarks of Distribution Control Systems, Inc., St. Louis, Mo.Windows and Microsoft are registered trademarks of Microsoft Corporation.TWACS®Two-Way Automatic Communication System,a product ofDistribution Control Systems, Inc.Confidential and ProprietaryCopyright 2005-2007. All Rights Reserved.
TWACS®-ORION® for UMT Products User Guide iFigures and Tables iiiChapter 1: Introduction 1Safety Warnings and Symbols . . . . . . . . . . . . . . . . . . . . . . . 2Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Product Returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . 4Let Us Know How We’re Doing. . . . . . . . . . . . . . . . . . . . . . . 5TWACS System Overview . . . . . . . . . . . . . . . . . . . . . . . . . 6Chapter 2: Functional Description 9System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Electric Meter Transceiver (EMTR-3) . . . . . . . . . . . . . . . . . . . 12Badger Meter, Inc. ORION® Transmitter . . . . . . . . . . . . . . . . . . 13Hand Held Transceiver - 3 (HHTR-3). . . . . . . . . . . . . . . . . . . . 14RF Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . 15Pre-Installation Field Survey . . . . . . . . . . . . . . . . . . . . . . . 15Environmental Conditions . . . . . . . . . . . . . . . . . . . . . . . 16Hand Held Transceiver-3 (HHTR-3) Keypad . . . . . . . . . . . . . . . . . 18Navigating the HHTR-3 Screens . . . . . . . . . . . . . . . . . . . . . . 19Display Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Escape Button Functionality . . . . . . . . . . . . . . . . . . . . . . 19HHTR-3 Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Turning On the HHTR-3 . . . . . . . . . . . . . . . . . . . . . . . . . . 21EMTR3 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Manage Intelligent End Devices (IEDs) . . . . . . . . . . . . . . . . . . . 24Manage Listen Mode. . . . . . . . . . . . . . . . . . . . . . . . . . 24Manage Port List . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Installation Results . . . . . . . . . . . . . . . . . . . . . . . . . . 30IED Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32RCE Change Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Extract Port List . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Install Port List . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38EMTR-3 Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40PC Upload Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41HHTR Config Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43I/O Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44RF RMT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Com Logic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45RF Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Power Off Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . 46LCD Backlight Time . . . . . . . . . . . . . . . . . . . . . . . . . . 47Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Table of Contents
ii TWACS®-ORION® for UMT Products User GuideTable of ContentsDiags. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Test Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Test Keypad/LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Test I/O & RS232 . . . . . . . . . . . . . . . . . . . . . . . . . . . 51TWACS Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52HRTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52TWACS Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Serial Com Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Deployment Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 56Chapter 3: Troubleshooting 57Performing Remote Analysis (TNS) . . . . . . . . . . . . . . . . . . . . . 57Port Specific Status Information . . . . . . . . . . . . . . . . . . . . . 59Performing Remote Analysis (TWACS NG) . . . . . . . . . . . . . . . . . . 61EMTR-3 Diagnostic Indicators . . . . . . . . . . . . . . . . . . . . . . . 62Record Overwrite Warning . . . . . . . . . . . . . . . . . . . . . . . . 63Field Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . 64Addressing Common Field Problems. . . . . . . . . . . . . . . . . . . . 65EMTR-3 Does Not Communicate . . . . . . . . . . . . . . . . . . . . 65EMTR-3 Does Not “Knit” . . . . . . . . . . . . . . . . . . . . . . . . 65HHTR-3 Times Out . . . . . . . . . . . . . . . . . . . . . . . . . . 66Meter Shop Test System. . . . . . . . . . . . . . . . . . . . . . . . . . 66Chapter 4: Specifications 67Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 67Electrical Ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Compliance Specifications . . . . . . . . . . . . . . . . . . . . . . . . 68Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . 69Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 69Additional Regulatory Data . . . . . . . . . . . . . . . . . . . . . . . . 71Acronyms 73Glossary 75Index 79
TWACS®-ORION® for UMT Products User Guide iiiFigure 1.1 TWACS system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7Figure 2.1 ORION transmitter and EMTR-3 transceiver. . . . . . . . . . . . . . . . . 10Figure 2.2 RF operation block diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . 11Figure 2.3 Electric Meter Transceiver (EMTR-3) . . . . . . . . . . . . . . . . . . . . 12Figure 2.4 ORION transmitters for water, gas, and remote. . . . . . . . . . . . . . 13Figure 2.5 Hand Held Transceiver keypad functions . . . . . . . . . . . . . . . . . . 18Table 2.2 HHTR-3 screen navigation buttons . . . . . . . . . . . . . . . . . . . . . . 19Table 2.3 Escape key - menu mapping . . . . . . . . . . . . . . . . . . . . . . . . . . 19Table 2.4 Listening list & port list column headings and list item values . . . . 25Table 3.1 TNS status codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Table 3.2 Error code descriptions and solutions . . . . . . . . . . . . . . . . . . . . 62Table 4.1 Electrical ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Table 4.2 Compliance specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68Table 4.3 Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 69Table 4.4 Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Table 4.5 Additional regulatory data . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Figures and Tables
iv TWACS®-ORION® for UMT Products User GuideFigures and Tables
TWACS®-ORION® for UMT Products User Guide 1CHAPTER1INTRODUCTIONThis chapter contains general information about this manual, important safety warnings to observe when using this product, contact information to receive support, and an overview of the TWACS system.
2TWACS®-ORION® for UMT Products User GuideSafety Warnings and SymbolsSafety Warnings and SymbolsThe following symbols are used in this manual.Symbols and WarningsWARNING: Indicate a risk of injury, possible death, and equipment damage.WARNING: Indicates a risk of electric shock, causing possible injury, death, and equipment damage.
TWACS®-ORION® for UMT Products User Guide 3Chapter 1 • IntroductionSupportThe TWACS Portal (https://portal.twacs.com/) provides a wide range of information that can serve as a starting point when you have a question. The Portal contains information such as:If, at any time, you would like to speak with a DCSI representative about any product or service or if you do not have a username and password to access the Portal, please contact DCSI Customer Care:Product ReturnsIMPORTANTBefore returning product to DCSI, make sure you have identified the root cause of the problem. As needed, perform troubleshooting requesting Technical Support through DCSI Customer Care when additional assistance is required. It is critical to identify the root problem to avoid shipping hardware for repairs when the problem lies elsewhere.To return DCSI products for repair, complete the Service & Repair RMA Request through the TWACS Portal (https://portal.twacs.com), providing as much detail about the problem as possible. If you have any questions regarding your return, please contact rma@twacs.com or call 1-800-892-9008 and choose the Service and Repair option.•User Guides •FAQs • Service Advisories • Customer Discussion Threads• Training Registration • Upcoming Events• Certified Partner Information • User Group Conference Information• Current News • The Power Line NewsletterEmail: care@twacs.comPhone: 1-800-892-9008Address: Distribution Control Systems, Inc.945 Hornet DriveHazelwood, MO 63042USA
4TWACS®-ORION® for UMT Products User GuideRelated DocumentationRelated DocumentationThe following publications are referenced in this manual. The documents listed below plus the latest version of all other DCSI technical publications are available through the TWACS Portal (https://portal.twacs.com/).HHTR-PC Application HelpProvides all the necessary details for transferring Intelligent End Device (IED) installation and removal data from an HHTR-3 unit to a PC and formatting that data for export to the Master Station (MS) or to a utility’s Meter Data Management (MDM) system. Access the Help through the HHTR-PC Application software interface. The Help is not available through the TWACS Portal.Meter Shop Test System HelpProvides all the necessary details required for testing TWACS-enabled devices with the Meter Shop Test Tool software. Access the Help through the Meter Shop Test Tool software interface. The Help is not available through the TWACS Portal.Meter Shop Test System Set-Up Guide (Y10030TM)Provides information that enables you to test TWACS-enabled devices for TWACS signaling response, read select transponder registers, zero select transponder registers, and perform various other transponder functions.Portable RCE Test Unit Technical Manual (Y103127-3TM)Ships with the Portable RCE Test Unit. Includes detailed product specifications and operating instructions.TNS End User Guide (Y10285TM)Serves as a companion manual to the TNS Operational Process Guide. While the TNS Operational Process Guide provides high-level process and procedure recommendations for obtaining optimum results from your TWACS system, the TNS End User Guide provides the detailed procedures, and form field and application definitions, that enable you to perform the functions found in the process manual.TNS Operational Process Guide (Y10352TM)Presents high-level procedures and processes for operating your TWACS system, through the TNS interface. These processes and procedures span a number of application sets, and are organized around functions such as reading meters, substation setup, and operating TNS.Transponder Type and Model Matrix (Y10598-TEB)Provides a listing of transponders, transponder types, and applicable meter models.
TWACS®-ORION® for UMT Products User Guide 5Chapter 1 • IntroductionTWACS® Network Gateway Operational Process Guide Includes procedures and processes for operating your TWACS system through the TWACS® NG interface. The information spans a number of application sets, and are organized around functions such as reading meters, substation setup, and operating TWACS NG.TWACS® NG System HelpBuilt into the TWACS® NG interface, topic and index-searchable online system help is available. Access the Help through the software interface. The Help is not available through the TWACS Portal.Universal Metering Transponder for FOCUS® Meter User Guide (Y10574-TUM)Provides a functional description, as well as troubleshooting information and technical specifications for the UMT-FOCUS transponder.Universal Metering Transponder for kV2c Meter User Guide (Y10577-TUM)Provides a functional description, as well as troubleshooting information and technical specifications for the UMT-C-KV transponder.Let Us Know How We’re DoingIn an ongoing effort to produce effective documentation, the Technical Publications department at DCSI welcomes any feedback you can offer regarding this manual.Please relay feedback, including suggestions for improvement or to alert us to corrections, by sending an email to techpubs@twacs.com or calling Customer Care at 1-800-892-9008.
6TWACS®-ORION® for UMT Products User GuideTWACS System OverviewTWACS System OverviewThe TWACS system is a fixed network, utility communication system. Running at a centralized location, the TWACS operating software communicates with end points, such as meters, by way of existing power lines. The TWACS system allows full two-way access to and from the consumer’s meter, providing communication and control features for the Utility. The TWACS system consists of three levels of components (see Figure 1.1):• Master Station (MS)The Master Station TWACS operating software, either TWACS Net Server (TNS) or TWACS® Network Gateway (TWACS NG), is the chief component of the entire Two-Way Automatic Communication System (TWACS). The Master Station software manages all collected metering and interval data as well as the connection between the utility and the consumer’s premises. TNS is DCSI’s standard solution while TWACS NG is available for very large deployments requiring a high volume of readings for time-of-use or critical peak pricing programs.The primary functions of TNS and TWACS NG are:•Managing the TWACS system communication network.•Supporting applications such as metering, troubleshooting, outage detection, and load control.•Collecting remote meter data for the database server, which forwards the data to a third-party utility software application.TNS and TWACS NG are part of the corporate enterprise network. The system is based on the Oracle® database, which is an open system, meaning it can interact and inter-operate with other applications on local and remote systems, on a variety of hardware platforms, and in a number of software environments. The system provides the user interfaces for configuring the necessary parameters to retrieve and send data.• Substation Communications Equipment (SCE)• Remote Communications Equipment (RCE)This is the level at which the meter transponder resides within the electric meter.As shown in Figure 1.1, outbound messages originate in the Master Station and pass through the substation to the transponder (RCE). Inbound meter data is sent from the transponder to the SCE, where it is decoded and then sent to the Master Station for analysis or bill file creation.
TWACS®-ORION® for UMT Products User Guide 7Chapter 1 • IntroductionFigure 1.1 TWACS system
8TWACS®-ORION® for UMT Products User GuideTWACS System Overview
TWACS®-ORION® for UMT Products User Guide 9CHAPTER2FUNCTIONAL DESCRIPTIONThis chapter provides a brief overview of the TWACS® - ORION® system, explains how the TWACS® - ORION® system interfaces with the TWACS system, and describes the functions of the EMTR-3, HHTR-3, and ORION® transmitter. System OverviewThe TWACS® - ORION® system utilizes radio frequency (RF) transmission communication between an RF-enabled auxiliary meter and an RF-enabled meter. Data relative to energy usage from auxiliary gas, water, propane, or other Intelligent End Device (IED) can be gathered and retrieved in this manner. Information is retrieved across the Two-Way Automatic Communication System (TWACS) network by the TWACS Net Server (TNS) located at the utility company. The TWACS® - ORION® system solution is comprised of the following RF devices:• Electric Meter Transceiver (EMTR-3; throughout this document EMTR-3 refers to both the EMTR-3 and EMTR-3-KV)• Hand Held Transceiver (HHTR-3)• Universal Metering Transponder (UMT; throughout this document UMT refers to both the UMT-R-F MP and UMT-C-KV MP)NOTESAlso part of the system, but not provided or installed by DCSI, is the Badger Meter, Inc. ORION transmitter that is installed at the auxiliary meter and converts the meter information into electronic signals.Changes not expressly authorized by DCSI, Inc. could void the user’s authority to operate the equipment.
10 TWACS®-ORION® for UMT Products User GuideSystem OverviewRF communication links the ORION (located at the auxiliary meter) to the EMTR-3 (located inside a nearby electric meter.) This communication enables successful operation of the Automatic Meter Reading (AMR) system. Figure 2.1 ORION transmitter and EMTR-3 transceiverThe TWACS® - ORION®system operates in the 902 - 928 MHz Industrial/ Scientific/Medical frequency band. The Badger ORION devices periodically transmit bursts of digital data containing meter reading information on a frequency of 916.45 MHz. These are one way transmissions, sent as a two millisecond burst every four to five seconds, and are field strength limited under section 15.249 of FCC regulations. The EMTR-3 devices are manufactured by DCSI and receive transmissions from any ORION devices within range that have been assigned to that EMTR-3. The EMTR-3 then passes the data to the UMT-R-F MP or UMT-C-KV MP TWACS transponder. When requested by the utility, the meter data is returned using the TWACS power line communications system. The HHTR-3 is a tool used by an installer to set up and configure the EMTR-3 to listen for transmissions from specific ORION devices. It also maintains a record of installation activities which may be downloaded to a PC via hardware link at the end of the day.The following block diagram summarizes the interfaces and communications between the system components.
TWACS®-ORION® for UMT Products User Guide 11Chapter 2 • Functional DescriptionFigure 2.2 RF operation block diagram HHTR DataRF = PIC 18 LF242902 -928 MHzUI = PIC 18 LF67208 MHz7. 2V NiMH 1600 mAHRegulated to 5V and 3.3VEMTR-3 DataOrion Data916 .45 MHzData Rate = 100 kbps 2-level FSK +/- 50 Khz(3 of 6)Orion Transmitter Orion Transmitter HHTRHandheldTransceiver PCData Transfer from / toHHTR FOCUS or kV2c™ With EMTR-3RF InterfaceOrion Transmitter Orion Transmitter RF Operation Block Diagram(TWACS-Orion Project)June 22, 2007Wire Interface to Water/Gas MeterEncoder 1- way RF Link902- 928 MHzBi- DirectionalRF LinkRS- 232Multi-port EMA provides 1 Electrical port and 7 RF ports for gas/water.EMA unregulated voltage is 6V to 13V. EMA regulated voltage is 5V. Regulated from EMA to EMTR-3 is 3.3V.PIC18F 4525 8MHzFCC ID: PN3Y72553-1Orion Transmitter Orion Transmitter Orion Transmitter
12 TWACS®-ORION® for UMT Products User GuideSystem OverviewDuring the installation and configuration process, the HHTR-3 and EMTR-3 use one or more of 51 channels spaced 322 kHz apart in the 902-928 MHz band to intercommunicate with each other. Control commands and data are input to the HHTR-3 via the keypad by the installation operator and passed to the EMTR-3 over the RF link. The EMTR-3 acknowledges transmissions from the HHTR-3 and can read back internally stored data for confirmation of receipt. EMTR-3 transmission occurs only when data is sent or requested by the HHTR-3. Frequency channel selection is controlled by the HHTR software and is not operator selectable. Both the HHTR-3 and EMTR-3 operate as intentional radiators under Section 15.249 of FCC regulations, with transmitted field strengths limited to less than 94 dBuV/meter. These units use frequency shift-keyed digital data at 9600 bps to communicate, and no subcarriers are used. The occupied bandwidth of the EMTR-3 or HHTR-3 transmissions is 200 kHz. Both the HHTR-3 and the EMTR-3 devices have permanently attached integral antennas and use single integrated circuit RF transceivers.Electric Meter Transceiver (EMTR-3)The EMTR-3 is an electronic module assembly (EMA) that is installed in a TWACS-enabled meter. The EMTR-3 is connected to the UMT transponder during meter/transponder integration. The EMTR-3 adds functionality to the host UMT. It does not communicate over the power line but provides data on-command to the UMT when queried. The EMTR-3 can communicate with up to seven ORION® transmitters. Data from the ORION® transmitter is relayed to the EMTR-3 at each communication session. This data is relayed upon request to the UMT via I2C communication and is accessed by the TNS across the TWACS network.The EMTR-3 listens (for 2.5 seconds) for communication from an ORION® transmitter. Then, for 2.5 seconds the EMTR-3 listens for an HHTR-3. This pattern cycles continuously.Figure 2.3 Electric Meter Transceiver (EMTR-3)
TWACS®-ORION® for UMT Products User Guide 13Chapter 2 • Functional DescriptionREGULATORYDATAThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: reorient or relocate the receiving antenna, increase the separation between the equipment and receiver, connect the equipment into an output on a circuit different from that to which the receiver is connected, consult the dealer or an experience radio/TV technician for help.Operation is subject to the following two conditions: (1) This device may not cause harmful interference. and (2) this device must accept any interference received, including interference that may cause undesired operation.Badger Meter, Inc. ORION® TransmitterThe DCSI RF TWACS System and the Badger Meter, Inc. ORION® transmitter are capable of data communication. The ORION® module uses the RF bubble-up broadcast mode to communicate (one way) from the auxiliary meter to the electric meter. The ORION® transmitter sends customer usage data (at 100Kbps) every five seconds on the 916.450 MHz frequency channel. The RF TWACS system receives and processes this data via the EMTR-3 where it relays on request to the UMT module. Then it can be retrieved by the utility across power distribution lines.Figure 2.4 ORION transmitters for water, gas, and remoteREMOTEORIONGASORIONWATERORION
14 TWACS®-ORION® for UMT Products User GuideSystem OverviewSpecifications: Hand Held Transceiver - 3 (HHTR-3)The DCSI Hand Held Transceiver - (HHTR-3) is used to configure and setup the EMTR-3 (installed in the electric meter). The HHTR-3 is used to establish the communication link between the EMTR-3 and the ORION® transmitter and can be used to test the radio link.Table 2.1ORION transmitter specificationsORIONSpecification DescriptionPower 3.6 VDC embedded batteryFunctional Life Expectancy Minimum: 10 yearsExpected: 15 yearsFrequency 916.450 MHzData Communications Burst mode fixed length packet, simplexData Format 3-of-6Data Rate 100 Kbps + 1 KbpsData Encryption NoneModulation Frequency Shift Keying (FSK)Packet Encoding Non Return to Zero (NRZ)Channels Single channel (43A)Range 400 ft. clear line of sight - affected by installation and conditions; less if pit installed
TWACS®-ORION® for UMT Products User Guide 15Chapter 2 • Functional DescriptionRF Hardware InstallationThis section provides instructions for installing the RF hardware on-site. A functioning network can be created and its functionality verified before leaving the site. Pre-Installation Field SurveyThe field survey is used to review the environmental conditions present at any particular location and lay out the system to maximize performance. DCSI recommends that you conduct a field survey before performing the actual hardware installation. As with all RF devices, certain environmental conditions must be present to optimize RF communications. Be aware of the factors that affect the radio transmission between the ORION and the EMTR-3 when performing the field survey, such as:• Metal objects• Thick walls or foliage• Local radio interference• Position of the ORION and/or EMTR-3Factor in all environmental conditions when planning the location of the meter/EMTR-3 assembly.NOTEA clear line of sight between the ORION transmitter and receiver is preferred, but is not always attainable.The following section discusses the environmental conditions that may affect RF transmissions between the ORION and EMTR-3.
16 TWACS®-ORION® for UMT Products User GuideRF Hardware InstallationEnvironmental ConditionsOptimal RF communication between the ORION and the EMTR-3 is affected by many environmental conditions. Vehicular traffic, parked vehicles in the signal path, weather conditions, construction, and even the growth of foliage may affect or degrade RF communication.Gradual loss of communication from the ORION (caused by an aging battery for example) can be detected through system checks by the TWACS Net Server (TNS) Master Station. Persistent loss of communication may indicate environmental interference and require a site visit to determine the cause. NOTESites that continue to experience persistent loss of communication may require a Badger Meter, Inc. repeater or wired solution to ensure reliable operation.The following environmental factors or conditions may affect RF transmission between the ORION® unit and the EMTR-3 located at the electric meter. • Metal ObjectsMetal objects significantly reduce the strength of the signals reaching the receiver. Ensure that no metal cladding, cabling, mirrors, water tanks, refrigerators, pipes, etc. are near the ORION® or EMTR-3. The straight-line path between both units should be as unobstructed as possible. NOTEA small, single item, such as a pipe situated half-way between the transmitter and receiver, is less likely to have any affect on the signal strength than a larger item(s). • Thick walls or foliageThick walls or foliage between the transmitter and receiver can reduce the signal strength. Brick, aluminum siding, thick stone walls, and concrete can impede signal reception.Avoid dense foliage between the RF units and, when possible, provide a reserve “growth” clearance to accommodate the growth of foliage on bushes and trees during spring and summer. NOTERadio signals can pass more easily through plasterboard walls, fiberglass, and wood paneling than the previously listed materials.• Local radio interferenceThe close proximity of a cell phone mast, a taxi operator's base station, or large electrical equipment may provide strong radio interference. The AMR radio devices should be relocated if these objects of interference are present.
TWACS®-ORION® for UMT Products User Guide 17Chapter 2 • Functional Description• Position of the ORION® and/or EMTR-3These are important factors in RF deployment. The ORION® antenna is omni-directional. The signal radiates 360 degrees. The EMTR-3 antenna alignment is parallel to the front cover of the electric meter, and is the most sensitive RF reception surface. Face the front of the meter/EMTR-3 toward the ORION® transmitter when possible; even on opposite sides of a building. This allows maximum communication surface and distance between the units. Allow for some additional power margin in the signal strength to accommodate seasonal or other changes in environmental conditions.In the future, after installation, the site owner should inform you of any alterations to the site that could affect radio performance.
18 TWACS®-ORION® for UMT Products User GuideHand Held Transceiver-3 (HHTR-3) KeypadHand Held Transceiver-3 (HHTR-3) KeypadThis section describes the HHTR-3 keypad and its use for screen navigation.Figure 2.5 Hand Held Transceiver keypad functions LCDDisplayOn/OffEnter/EndMove UpMoveRightDecreaseContrastBackspaceEscShiftIncreaseContrastMoveDownMoveLeftBacklight
TWACS®-ORION® for UMT Products User Guide 19Chapter 2 • Functional DescriptionNavigating the HHTR-3 ScreensUse the arrow buttons to navigate through the HHTR-3 screens.NOTEWhen pressing the 7, 8, 9, or 0 numeric button, the HHTR-3 automatically determines whether the numeric or scroll functionality of the button is required.Display ContrastAdjust the display contrast by using the number 2 and 3 buttons as follows: • Increase the contrast - Hold down the Shift button and repeatedly press the number 2 button.• Decrease the contrast - Hold down the Shift button and repeatedly press the number 3 button.Escape Button FunctionalityThe Escape key in general is used to cancel an action or go to a previous menu. •Press the Escape key once to end the current procedure and return to the previous menu.•Press the Escape key repeatedly to “back out” to previous menus. The Escape key provides the menu navigation as defined in the following table.Table 2.2HHTR-3 screen navigation buttonsButton Number Graphic Function7Move left8 Move up9 Move right0 Move down7890Table 2.3Escape key - menu mappingStarting Menu Screen Ending Menu ScreenEMTR3 Menu Main MenuWaiting for PC Main MenuSelect EMTR S/N EMTR3 MenuEnter Time & Date Select EMTR S/N
20 TWACS®-ORION® for UMT Products User GuideHand Held Transceiver-3 (HHTR-3) KeypadHHTR-3 MenusBelow is a list of the menus and selections available from the HHTR-3.Main Menu and Sub-Menu Items•EMTR3•Manage IEDs•RCE Change Out•EMTR-3 Status•PC Upload • HHTR Config•Setup•Power•Status•Diags•TWACS•HRTS•TWACS Modem•Serial Com•Baud Rate•DisplayNOTEIf question marks (???) display instead of data, simultaneously pressing the Backspace button and pressing 0 clears the screen.Manage IEDs Select EMTR S/NStarting Listening Mode Manage IEDsListening List Select EMTR S/NPort List Select EMTR S/NRCE Change Out Menu Select EMTR S/NPort List Verification RCE Change Out MenuPort Number Menu Listening ListService Type Menu Port Number Menu (if Listening List)Select IED S/N (if Port List)Select IED S/N Port ListTable 2.3Escape key - menu mappingStarting Menu Screen Ending Menu ScreenMain MenuTWACSHHTR ConfigSerial ComPC UploadEMTR-3
TWACS®-ORION® for UMT Products User Guide 21Chapter 2 • Functional DescriptionTurning On the HHTR-31. Press the On/Off button on the HHTR-3 keypad to turn on the HHTR-3 and view the Splash Screen.The Splash screen appears momentarily displaying the software version number. Firmware Y.y is replaced with the firmware version number installed in the HHTR-3.The Main Menu screen appears.NOTEIf an HHTR-3 serial number has not been entered, the Initialization Menu will display as shown below. Enter the serial number found under the barcode on the back of the HHTR-3.2. Use the Left (7), Right (9), Up (8), and Down (0) keys to move the cursor to a desired selection on the Main Menu.DCSI: HHTRYxxxxx-xxxFirmware Y.ywww.twacs. comMain MenuTWACSHHTR ConfigSerial ComPC UploadEMTR-3(Check back of HHTR)Please Enter theHHTR S/N________Enter to AcceptMain MenuEMTR-3TWACSHHTR ConfigSerial ComPC Upload
22 TWACS®-ORION® for UMT Products User GuideEMTR3 MenuEMTR3 MenuThe Electric Meter Transceiver 3 (EMTR-3) contains the equivalent of network routing tables that must be maintained. The EMTR-3 maintains a routing table that is built upon its port list, which reserves a given port for a given Intelligent End Device (IED). The HHTR-3 can be used to manually create, modify, or remove these port list assignments.There are two options for inserting an IED into the EMTR-3’s port list: Listen Mode and direct access to the Port List. Both options provide the same installation with different aspects of the process being automated. Whether automated or manual, the process gathers the IED serial number, service type, and desired port location for installation. The user must know the serial number of the EMTR-3 and manually enter it into the HHTR-3 to establish a communication link with the EMTR-3.NOTESWhen entering an ORION gas or water IED serial number for installation, if the serial number is less than 79,999,999, drop the first digit, “7”, and enter the seven remaining digits. For all ORION gas and water IEDS with serial numbers equal to or greater than 80,000,000, enter all digits of the IED, which will be from 8 to 10 digits.There is no direct communication between the Intelligent End Device (IED) and the HHTR-3.Use the following procedures to navigate the EMTR3 menu screens.1. On the Main Menu use the navigational keys to place the cursor to the left of EMTR-3.2. Press the Enter key to view the EMTR3 menu.Main MenuTWACSHHTR ConfigSerial ComPC UploadEMTR-3EMTR3 MenuRCE Change OutEMTR-3 StatusManage IEDs
TWACS®-ORION® for UMT Products User Guide 23Chapter 2 • Functional Description3. Use the Up or Down navigation keys to select any item, and then press Enter to view the Select EMTR S/N screen.4. Enter the EMTR serial number using the HHTR-3 keypad and press Enter.aUpon power-up the HHTR-3 date and time are cleared. The HHTR-3 will automatically gather and update date and time information from the EMTR-3 with which it is communicating. bWhile the HHTR-3 and EMTR-3 exchange date and time information you will see the following screen:cIf the EMTR-3 fails to give date and time information to the HHTR-3, you will see the following screen: Enter the current Date and Time.Press Enter to accept the Date and Time.After the time and date acquisition process has been performed, the next menu screen is displayed based on the initial selection from the EMTR-3 menu screen.Select EMTREnter Serial NumberEMTR S/N________Enter to AcceptSelect EMTREnter Serial NumberEMTR S/N________Please Wait...Enter Time & DateDate: 20yy/mm/ddTime: hh:mm:00Enter to Accept
24 TWACS®-ORION® for UMT Products User GuideEMTR3 MenuManage Intelligent End Devices (IEDs)This section describes how to insert an IED into the EMTR-3’s port list using the Manage Listen Mode or the Manage Port List.Manage Listen ModeUse the following procedure to view the EMTR-3’s port assignments using Manage Listen Mode. 1. From the EMTR3 menu use the Up or Down navigation keys to select Manage IEDs.2. Press Enter to view the Select EMTR screen.3. Enter a serial number using the keypad.4. Press Enter to accept the serial number and view the Manage IED Menu.5. Use the Up or Down Navigation keys to select Manage Listen Mode, and press Enter to view the Starting Listen Mode screen.EMTR3 MenuRCE Change OutEMTR-3 StatusManage IEDsSelect EMTREnter Serial NumberEMTR S/N________Enter to AcceptManage IED MenuManage Port ListSelect:Manage Listen ModeManage Listen ModeEMTR: ssssssssssStarting Listen ModePlease Wait...mm:ss
TWACS®-ORION® for UMT Products User Guide 25Chapter 2 • Functional DescriptionWait to view the Reading Listen Data screen.Wait to view the Listening List.The Listening List and Port List have two main parts. The first line consists of the column headings. The remaining three lines are actual list items.The column headings, their meanings, and the values for the list items are shown in the following table. Table 2.4Listening list & port list column headings and list item valuesColumn Heading Description ValuesIED IED serial number Any valid 10 digit IED serial number, or the term “Empty” on the Port List only to denote ports with no IED assignment.xx/xx1List Item Indicator - Indicates the number of the currently selected IED out of the total number of IEDs in the listEx: 32 IEDs total, cursor highlighting IED #14, “14/32”.P Port/Installation Indicator 1-7 = Port on the current EMTR-3 on which the IED is installed.I = IED marked installed in HHTR-3 records, but not installed on current EMTR-3.<blank> = if neither of above conditions are met.Manage Listen ModeEMTR: ssssssssssReading Listen DataPlease Wait...IED xx/xx P SR Cntssssssssss X GT cccssssssssss X GT cccssssssssss X GT cccIED xx/xx P SR Cntssssssssss X GT cccssssssssss X GT cccssssssssss X GT cccList ItemsColumn Headings
26 TWACS®-ORION® for UMT Products User GuideEMTR3 MenuThe Listening List holds up to 39 lines of IED information. Since only three IEDs fit on the screen at any time, the Listening List may contain more list items than can fit on the display. Consequently the lists are scrollable.6. When the list first displays, the cursor highlights the first item on the list. Press the down arrow key to move the cursor through the list. NOTEWhen you reach the third list item, you can push the down arrow again to view any items below it, but the cursor stays at the bottom of the display while the entire display shifts down.Listen List Installation SetupThe installation process begins when you press the Enter key on a non-installed IED in the Listening List. The Port Number menu screen gathers the desired port number for installation. If that port number is already occupied by another IED, the IED status is gathered. If the port number is not already occupied, you will be prompted to select a service type.Use the following procedure to install an IED using Manage Listen Mode.1. Follow the steps in Manage Listen Mode on page 24 to view the Listening List.S Service Type Indicator W = WaterG = GasP = PropaneO = Other<blank> = if unknown or port is empty.R Remote Type Indicator O = Orion (only remote type currently supported)<blank> = if unknown or port is empty.Cnt2RF Counts Up to three digits of RF counts.1 xx/xx is not an actual column heading, however it is presented here since it is included on the column heading line.2 There is no RF Counts field for the Port List.Table 2.4Listening list & port list column headings and list item valuesColumn Heading Description ValuesIED xx/xx P SR Cntssssssssss X GT cccssssssssss X GT cccssssssssss X GT ccc
TWACS®-ORION® for UMT Products User Guide 27Chapter 2 • Functional Description2. To begin installation, press Enter on an IED where the Port column is blank or where the Port column displays an “I”. A blank Port column means the IED has not been installed. An “I” in the Port column means the HHTR-3 has a record indicating it has already installed that IED on another EMTR-3.3. Enter a port number using the keypad, and then press Enter to accept.aIn the event the Port you’ve chosen is already occupied, you’ll see the Port In Use Warning.bPress ESC to return to the Port Number screen or press Enter to overwrite the port assignment and view the Service Type menu.4. Use the navigation keys to select the correct Service Type, and press the Enter key to view the Install screen.EMTR: ssssssssssIED: ssssssssssEnter Port Number_Enter to AcceptWarn: Port In Use byIED: ssssssssssContinue Install?ESC: NO, Enter: YesIED: ssssssssssEnter Service TypeWaterPropaneNat GasOtherInstallingIED: ssssssssssPlease Wait...
28 TWACS®-ORION® for UMT Products User GuideEMTR3 MenuManage Port ListUse the following procedures to view the Port List using Manage Port List. 1. From the EMTR3 menu use the Up or Down navigation keys to select Manage IEDs.2. Press Enter to view the Select EMTR screen.3. Enter a serial number using the keypad.4. Press Enter to accept the serial number and view the Manage IED Menu.5. Use the Up or Down Navigation keys to select Manage Port List, and press Enter to view the Reading Port List screen.Wait to view the Port List.The Port List holds 7 lines of IED information. Since only three IEDs fit on the screen at any time (one heading line and three list items) the Port List may contain more list items than can fit on the display. Consequently the lists are scrollable.EMTR3 MenuRCE Change OutEMTR-3 StatusManage IEDsSelect EMTREnter Serial NumberEMTR S/N________Enter to AcceptManage IED MenuManage Port ListSelect:Manage Listen ModeManage Port ListEMTR: ssssssssssReading Port ListPlease Wait...IED xx/xx P SRssssssssss X GTssssssssss X GTssssssssss X GT
TWACS®-ORION® for UMT Products User Guide 29Chapter 2 • Functional Description6. When the list first displays, the cursor highlights the first item on the list. Press the down arrow key to move the cursor through the list. For more information, see Listening list & port list column headings and list item values on page 25.NOTEWhen you reach the third list item, you can push the down arrow again to view any items below it, but the cursor stays at the bottom of the display while the entire display shifts down.Port List Installation SetupWhen you press the Enter key on an empty port (no IED serial number for the selected port) in the Port List, the installation process begins. The Select IED S/N screen allows you to manually enter the desired IED serial number for installation. If that serial number is already located on another port, the Duplicate Detected Error screen displays. If the serial number is not already located on another port, you will be prompted to select a service type.Use the following procedure to install an IED using Manage Port List.1. Follow the steps in Manage Port List on page 28 to view the Port List.2. Press Enter on an empty port to view the Select IED S/N screen.IED xx/xx P SR Empty X Empty X Empty X EMTR: ssssssssssEnter Serial NumberIED S/N__________Enter to Accept
30 TWACS®-ORION® for UMT Products User GuideEMTR3 Menu3. Enter an IED serial number using the keypad, and then press Enter to accept and view the Service Type menu.aIn the event the serial number you’ve entered is already located on another port, you’ll see the Duplicate Detected Error screen.Press any key to return to the Select IED S/N screen.4. Use the navigational keys to select the correct Service Type and press the Enter key to view the Install screen.Installation ResultsWhether you use the Manage Listen Mode or Manage Port List method of installing an IED into an EMTR-3 port, there are only three possible results: Success, Failure, or Unknown.Once the installation is complete (success, failure, or unknown) you return to either a Listening List or a Port List, which depends on the original list (Listening or Port) and the outcome of the installation.Successful InstallationUse the following procedure to navigate through the screens of a successful installation.1. From the Install screen wait to view the Install Successful screen.IED: ssssssssssEnter Service TypeWaterPropaneNat GasOtherAlready InstalledOn port X!Press Any KeyInstallingIED: ssssssssssPlease Wait...Install Successful!IED: ssssssssssassigned to port X.Press Any Key
TWACS®-ORION® for UMT Products User Guide 31Chapter 2 • Functional Description2. Press any key to view the IED Status screen.3. Wait approximately 12 seconds to view the Engineering Data 1 screen.4. Press any key to return to the originating list (either Manage Listen Mode or Manage Port List) updated with the new IED.Unknown InstallationUse the following procedure to navigate through the screens of an unknown installation.1. From the Install screen wait to view the Install Unknown screen.2. Press any key to view the Reading Port List screen.3. Wait approximately 12 seconds. aIf the install is successful you will see the following screen:IED StatusEMTR: ssssssssssIED: ssssssssssReading IED Data...IED StatusReading: xxxxxxxxxxLeakDet: X Tamper: XPress Any KeyInstall UnknownVerify InstallPress Any KeyVerify InstallEMTR: ssssssssssReading Port ListPlease Wait...Install Successful!IED: ssssssssssassigned to port X.Press Any Key
32 TWACS®-ORION® for UMT Products User GuideEMTR3 MenubIf the status of the installation remains unknown you will see the following screen:cIf the installation fails you will see the following screen:4. Press any key to continue.Failed InstallationAn installation that fails outright will display the Install Failed screen immediately after the Install screen.Press any key to return to the originating list.IED RemovalThis section addresses successful, unknown, and failed IED removals.1. From the EMTR3 menu use the Up or Down navigation keys to select Manage IEDs.2. Press Enter to view the Select EMTR screen.Install UnknownUnable to ResolvePress Any KeyError: # xxxInstall FailedError: # xxxInstall FailedEMTR3 MenuRCE Change OutEMTR-3 StatusManage IEDsSelect EMTREnter Serial NumberEMTR S/N________Enter to Accept
TWACS®-ORION® for UMT Products User Guide 33Chapter 2 • Functional Description3. Enter a serial number using the keypad.4. Press Enter to accept the serial number and view the Manage IED Menu.5. Use the Up or Down Navigation keys to select Manage Listen Mode or Manage Port List, and press Enter.6. Wait to view the Listening List or the Port List.NOTEIf you begin in the Port List, the Cnt field will not be present.7. From the Listening List or Port List press Backspace on an installed IED to view the Verify Removal screen.8. Press Esc to return to the originating list, or press Enter to view the Removing screen.Manage IED MenuManage Port ListSelect:Manage Listen ModeIED xx/xx P SR Cntssssssssss X GT cccssssssssss X GT cccssssssssss X GT cccIED xx/xx P SR Cntssssssssss P GT cccVerify RemovalEsc: No, Enter: YesRemovingIED: ssssssssssPlease Wait...
34 TWACS®-ORION® for UMT Products User GuideEMTR3 MenuSuccessful RemovalFollow the steps detailed in IED Removal and use the following procedure to navigate through the screens of a successful removal.1. Wait to view the Removal Successful screen.2. Press any key to return to the originating list (Listening List or Port List).Unknown RemovalFollow the steps detailed in IED Removal and use the following procedure to navigate through the screens of an unknown removal.1. Wait to view the Removal Unknown screen.2. Press any key to view the Reading Port List screen.3. Wait to view the Removal Successful screen-OR-Wait to view the Unable to Resolve screen.Removal Successful!IED: ssssssssssremoved from EMTR.Press Any KeyRemoval UnknownVerify RemovalPress Any KeyVerify RemovalEMTR: ssssssssssReading Port ListPlease Wait...Removal Successful!IED: ssssssssssremoved from EMTR.Press Any KeyRemoval UnknownUnable to ResolvePress Any Key
TWACS®-ORION® for UMT Products User Guide 35Chapter 2 • Functional Description-OR-Wait to view the Removal Failed screen.4. Press any key to return to the originating list (Listening List or Port List).Failed RemovalFollow the steps detailed in IED Removal and use the following procedure to navigate through the screens of a failed removal.1. Wait to view the Removal Failed screen.2. Press any key to return to the originating list (Listening List or Port List). Error: # xxxRemoval FailedError: # xxxRemoval Failed
36 TWACS®-ORION® for UMT Products User GuideEMTR3 MenuRCE Change OutAt some point an Electronic Metering Assembly (EMA), Electric Meter Transceiver-3 (EMTR-3), or both may need replacement. Assuming that the old EMTR-3 is still functional, the original port list can be downloaded to the HHTR-3 prior to removal of the old Remote Communication Equipment (RCE). After RCE replacement, the stored port list can be uploaded to the new EMTR-3 and operation may resume. This process can be carried out with the RCE Change Out menu selection. This selection allows the user to confirm proper installation and test the network. Use the following procedures to navigate the RCE Change Out screens.Extract Port List1. From the EMTR3 Menu, use the Up or Down arrow keys to select RCE Change Out.2. Press the Enter key to enter the serial number of an EMTR whose Port List is to be reused (preserved).3. Press Enter to accept and view the RCE Change Out menu.4. Use the Up or Down keys to select Extract Port List.EMTR3 MenuManage IEDsEMTR-3 StatusRCE Change OutSelect EMTREnter Serial NumberEMTR S/N________Enter to AcceptRCE Change OutInstall Port ListSelect:Extract Port List
TWACS®-ORION® for UMT Products User Guide 37Chapter 2 • Functional Description5. Press the Enter key to view the Extract Port List screen.aIf the extraction fails you will see the following screen:Press any key to return to the RCE Change Out screen.bIf the extraction is successful you will see the following screen:6. Press any key to return to the EMTR3 menu.NOTEThe extracted Port List will overwrite any previously extracted EMTR Port List stored on the HHTR-3. Extracting from EMTR: ssssssssssReading Port ListPlease Wait...Error: # xxxExtract FailedPort List from… EMTR: ssssssssssStored in memory.Press Any Key
38 TWACS®-ORION® for UMT Products User GuideEMTR3 MenuInstall Port List1. From the EMTR3 Menu, use the Up or Down navigation keys to select RCE Change Out.2. Press the Enter key to enter the serial number of the EMTR onto which the previously extracted Port List is to be installed.3. Press the Enter key to accept and view the RCE Change Out menu.4. Use the Up or Down keys to select Install Port List.5. Press the Enter key. aIf the Port List does not exist you will see the following screen:Press any key to return to the RCE Change Out menu.bIf the Port List does exist you will see the following screen:EMTR3 MenuManage IEDsEMTR-3 StatusRCE Change OutSelect EMTREnter Serial NumberEMTR S/N________Enter to AcceptRCE Change OutExtract Port ListSelect:Install Port ListPort List Does Not ExistPress Any KeyPort List to install is from…EMTR: ssssssssssEnter to Accept
TWACS®-ORION® for UMT Products User Guide 39Chapter 2 • Functional Description6. Press Enter to view the Install Port List screen.aIf the installation is successful you will see the following screen:Press any key to return to the EMTR3 menu. The extracted list has been cleared from the HHTR.bIf the installation is not successful you will see the following screen:Press any key to return to the RCE Change Out menu. Installing to EMTR: ssssssssssWriting Port ListPlease Wait...Port List to…EMTR: ssssssssssInstall Successful!Press Any KeyError: # xxxInstall Failed
40 TWACS®-ORION® for UMT Products User GuideEMTR3 MenuEMTR-3 StatusThe HHTR-3 has the capability to check the status of the EMTR-3 via an RF link. The hardware version and firmware version information can be then be displayed. Use the following procedures to navigate the EMTR-3 Status screens.1. From the EMTR3 menu use the Up or Down navigation keys to select EMTR-3 Status.2. Press the Enter key to select an EMTR3.3. Press Enter to view the Reading Status window.Wait to see the status results.4. Press any key to return to the EMTR3 menu.EMTR3 MenuManage IEDsRCE Change OutEMTR-3 StatusSelect EMTREnter Serial NumberEMTR S/N________Enter to AcceptEMTR3 Status EMTR: ssssssssssReading StatusPlease Wait...EMTR3 Status HWR Gen/Rev: aaa/bbbFWR Gen/Rev: ccc/dddPress Any Key
TWACS®-ORION® for UMT Products User Guide 41Chapter 2 • Functional DescriptionPC Upload MenuThe HHTR-3 maintains a database of the actions performed by the HHTR-3 for every installation, removal, and replacement of an Intelligent End Device (IED). It also records any IEDs detected by an EMTR-3 during a designated listening mode. All these records are maintained in an internal database. The HHTR-3 informs the user when this database becomes full and allows the user to upload the existing records prior to overwriting them.The HHTR-3 has the capability to upload the database to a personal computer (PC) that has the HHTR-PC application running on it. In addition to having the HHTR-PC application installed on the destination PC, the upload process requires the HHTR-3 to be connected to the PC via a special RS-232 serial data cable. For more information on the HHTR-PC application see the HHTR-PC Application Help.To use the PC Upload feature of the HHTR-3, the HHTR-3 must be connected to a PC with the HHTR-PC application installed on it. The following procedure explains how to navigate the PC Upload screens.1. From the Main Menu of the HHTR-3, use the navigation keys to place the cursor to the left of PC Upload.2. Press the Enter key to view the PC Upload screen.NOTEIt is possible for this screen to time out. If this happens, press Enter to return to the Main Menu, select PC Upload, and press Enter to start the PC Upload again.3. Start the HHTR-PC application if it isn’t running on the PC.Main MenuEMTR-3TWACSHHTR ConfigSerial ComPC UploadPC UploadWaiting for PC to initiate upload.Please wait...
42 TWACS®-ORION® for UMT Products User GuidePC Upload Menu4. Click the Upload New button or the Upload All button on the HHTR-PC application window.Wait to view the Uploading Database screen on the HHTR-3 display.Wait to view the Upload Complete screen.5. Press any key to return to the Main Menu of the HHTR-3.PC UploadUploading DatabasePlease wait...PC UploadUpload CompletePress Any KeyMain MenuEMTR-3TWACSHHTR ConfigSerial ComPC Upload
TWACS®-ORION® for UMT Products User Guide 43Chapter 2 • Functional DescriptionHHTR Config MenuThe following procedures explain how to navigate the Setup, Power, Status, and Diags screens associated with the HHTR Config menu.Setup1. From the Main Menu use the navigation keys to select HHTR Config.2. Press the Enter key to view the HHTR Menu. The default selection is Setup.Audio3. Press the Enter key to view the Setup selection options. The default selection is Audio.4. Press the Enter key to view the Keypad Beep menu.Main MenuEMTR-3TWACSPC UploadSerial ComHHTR ConfigHHTR MenuSelect:StatusPowerDiagsSetupHHTR MenuRF RMTI/O StatusCom LogicRF TimeAudioHHTR MenuKeypad Beep On/Off ESC: No, Enter: Yes
44 TWACS®-ORION® for UMT Products User GuideHHTR Config Menu5. Press the Esc key to turn off the beep when keys are pressed, or press the Enter key to turn the beep on when keys are pressed. Pressing either the Esc key or the Enter key returns you to the Setup selection screen.I/O Status6. Use the navigation keys to select I/O Status.7. Press Enter to view the I/O Status screen.8. Press the Esc key or the Enter key to return to the Setup selection screen.RF RMT9. Use the navigation keys to select RF RMT.10. Press Enter to view the RF Remote screen.11. Press Esc to return to the Setup selection screen.HHTR MenuRF RMTI/O StatusCom LogicRF TimeAudioHHTR MenuO/Ps: H,H I/Ps: 1,1AOUT: 02.47VA1: 03.5V, A2: 03.5VHHTR MenuRF RMT Com LogicRF TimeAudio I/O StatusHHTR MenuRF Remote: 1200:8N1Esc - AbortHHTR MenuCom LogicRF TimeAudio I/O StatusRF RMT
TWACS®-ORION® for UMT Products User Guide 45Chapter 2 • Functional DescriptionCom Logic12. Use the navigation keys to select Com Logic.13. Press Enter to view the Com Logic screen.14. Press the Enter key to invert logic or press the Esc key to return to the previous screen. Pressing either Enter or Esc returns you to the Setup selection screen.RF Time15. Use the navigation keys to select RF Time.16. Press Enter to view the RF Time screen.17. Press Enter or Esc to return to the Setup selection screen.18. Press Esc to return to the HHTR Menu.HHTR MenuInvert Logic RS232? ESC: No, Enter: YesHHTR MenuRF TimeAudio I/O StatusRF RMT Com LogicHHTR MenuRF Time Out AfterWaiting: 035secHHTR MenuAudio I/O StatusRF RMT Com LogicRF TimeHHTR MenuSelect:StatusPowerDiagsSetup
46 TWACS®-ORION® for UMT Products User GuideHHTR Config MenuPower1. From the Main Menu use the navigation keys to select HHTR Config.2. Press the Enter key to view the HHTR Menu. The default selection is Setup.3. Use the navigation keys to select Power.Power Off Time4. Press Enter to view the HHTR Menu. The default selection is Power Off Time.5. Press Enter to view how long the HHTR-3 unit must remain idle before it turns itself off.The default value is 15 minutes. Increase the time by pressing the key, or decrease the time by pressing the key.6. Press Enter or Esc to return to the HHTR Menu.Main MenuEMTR-3TWACSPC UploadSerial ComHHTR ConfigHHTR MenuSelect:StatusPowerDiagsSetupHHTR MenuLCD Backlight TimeBattery StatusPower Off TimeHHTR MenuPower off when idle after: 015min80
TWACS®-ORION® for UMT Products User Guide 47Chapter 2 • Functional DescriptionLCD Backlight Time7. Use the navigation keys to select LCD Backlight Time.8. Press Enter to view the screen indicating how long the backlight on the HHTR-3 display remains on after pressing a button.The default value is zero. Increase the time by pressing the key, or decrease the time by pressing the key.9. Press Enter or Esc to return to the HHTR Menu.Battery Status10. Use the navigation keys to select Battery Status.11. Press Enter to view the Battery Status screen.12. Press Enter or Esc to return to the HHTR Menu.HHTR MenuBattery StatusPower Off TimeLCD Backlight TimeHHTR MenuLCD backlight stays on for: 0sec80HHTR MenuLCD Backlight TimePower Off TimeBattery StatusHHTR MenuCharging: NoBattery: 7.84VTime On Bat 00:45:27HHTR MenuLCD Backlight TimeBattery StatusPower Off Time
48 TWACS®-ORION® for UMT Products User GuideHHTR Config Menu13. Press Esc to return to the main HHTR Menu.Status 1. From the Main Menu use the navigation keys to select HHTR Config.2. Press the Enter key to view the HHTR Menu. The default selection is Setup.3. Use the navigation keys to select Status.4. Press Enter to view the Status screen.5. Press Enter or Esc to return to the HHTR Menu.HHTR MenuSelect:StatusPowerDiagsSetupMain MenuEMTR-3TWACSPC UploadSerial ComHHTR ConfigHHTR MenuSelect:StatusPowerDiagsSetupHHTR MenuHHTR S/N: 5372281HHTR Rev: 3.0HEMTR Rev: 00002.10HHTR MenuSelect:StatusPowerDiagsSetup
TWACS®-ORION® for UMT Products User Guide 49Chapter 2 • Functional DescriptionDiags1. From the Main Menu use the navigation keys to select HHTR Config.2. Press the Enter key to view the HHTR Menu. The default selection is Setup.3. Use the navigation keys to select Diags.4. Press Enter to view the Diags screen. The default selection is Test Memory.Test Memory5. Press Enter to test PGM memory and view the screen below.Once the PGM Memory test finishes, the I2C Memory test begins, and you will see the screen below.Main MenuEMTR-3TWACSPC UploadSerial ComHHTR ConfigHHTR MenuSelect:StatusPowerDiagsSetupHHTR MenuTest Keypad/LCDTest I/O & RS232Test MemoryHHTR MenuTesting PGM MemoryPlease Wait...HHTR MenuTesting I2C Memory0KB/32KBPlease Wait...
50 TWACS®-ORION® for UMT Products User GuideHHTR Config MenuOnce the I2C Memory test finishes the HHTR-3 displays the results.6. Press Enter or Esc to return to the Diags screen.Test Keypad/LCD7. Use the navigation keys to select Test Keypad/LCD.8. Press Enter to view the Testing LCD screen.The screen briefly flashes before displaying the Keypad Test screen.9. Press Esc to return to the Diags screen.HHTR MenuPGM Memory: PassI2C Memory: PassHHTR MenuTest I/O & RS232Test MemoryTest Keypad/LCDHHTR MenuTesting LCDHHTR MenuKeypad TestKey Pressed: NoneEsc - Abort
TWACS®-ORION® for UMT Products User Guide 51Chapter 2 • Functional DescriptionTest I/O & RS23210. Use the navigation keys to select Test I/O & RS232.11. Press Enter to view the I/O Test Results screen.12. Press Esc to return to the HHTR Menu.HHTR MenuTest Keypad/LCDTest MemoryTest I/O & RS232HHTR MenuI/O Test: PassHHTR MenuSelect:StatusPowerDiagsSetup
52 TWACS®-ORION® for UMT Products User GuideTWACS MenuTWACS MenuThe following procedures explain how to navigate the HRTS and TWACS Modem screens associated with the TWACS menu. HRTS1. From the Main Menu use the navigation keys to select TWACS.2. Press the Enter key to view the TWACS screen. The default selection is HRTS.3. Press Enter to view the Collecting Data screen.After a brief display the Select Meter Type screen replaces the Collecting Data screen. IM2/MIT is the default selection.Main MenuHHTR ConfigSerial ComPC UploadEMTR-3TWACSTWACSTWACS ModemHRTSHRTSPlease Wait…Collecting DataHRTSSelect Meter Type:IMT3IMT2/MIT
TWACS®-ORION® for UMT Products User Guide 53Chapter 2 • Functional Description4. Press Enter to select IMT2/MIT or use the navigational keys to select IMT3.5. Press the Esc key to return to the TWACS screen.TWACS Modem1. From the Main Menu use the navigation keys to select TWACS.2. Press the Enter key to view the TWACS screen. The default selection is HRTS. Use the Down (0) key to select TWACS Modem.3. Press Enter to view the following screen.4. Press the Esc key to return to the TWACS screen.HRTSCan Not Connect…Esc – AbortEnter - RetryTWACSTWACS ModemHRTSMain MenuHHTR ConfigSerial ComPC UploadEMTR-3TWACSTWACSHRTSTWACS ModemThis Feature is not support yet...Press Esc...TWACSTWACS ModemHRTS
54 TWACS®-ORION® for UMT Products User GuideSerial Com MenuSerial Com MenuThe following procedures explain how to navigate the Baud Rate, Display, and Buffer screens associated with the Serial Com menu.1. From the Main Menu use the navigational keys to select Serial Com.2. Press the Enter key to view the Baud Rate Logic screen. NOTEYou can select 2400, 4800, or 9600 by using the navigation keys.3. Press Enter again to view the Baud Rate RS232 screen.4. Press Enter again to view the Display On/Off screen.5. Press Enter again to view the Display ASCII screen.Main MenuHHTR ConfigPC UploadEMTR-3TWACS Serial ComSerial ComBaud Rate Logic4800240096001200Serial ComBaud Rate RS2324800 96001200 2400Serial ComDisplay On/OffOffOnSerial ComDisplay ASCII?OffOn
TWACS®-ORION® for UMT Products User Guide 55Chapter 2 • Functional Description6. Press Enter once more to view the Buffer screen, which shows how full the left and right buffers are.7. Press the Esc key to return to the Main Menu.Serial Com:BufL: 0% BufR: 0%L:R:Main MenuHHTR ConfigPC UploadEMTR-3TWACS Serial Com
56 TWACS®-ORION® for UMT Products User GuideDeployment ProcedureDeployment ProcedureThe following procedure lists the steps required to deploy mulitport meters.1. Install the electric meter epuipped with a TWACS module and an EMTR-3.2. Install the ORION intelligent end device (IED).3. Use the Listen List from the HHTR-3 to determine which ORION IEDs are being heard by the selected EMTR-3.4. Since the installer knows the ORION IED serial number, install the ORION IED using the Listen List. If you hear nothing or obtain Error Code #33 (see Error code descriptions and solutions on page 62) repeat this step.5. If the ORION IED serial number is not in the Listen List, then program the IED serial number into the ORION Connect ™ software in the Radix handheld device. Listen for that particular serial number from a distance of 4-5 feet from the TWACS-equipped electric meter.6. If you still cannot detect it, walk closer to the ORION IED to check if the device is communicating.7. If the ORION IED is heard within 4-5 feet of the EMTR-3 by the Radix handheld device, but is not in the Listen List, check for another EMTR-3 within a clear line of sight and repeat the process.NOTESThis procedure is a recommendation, but it is not a requirement. Exact installation procedures will be determined by the utility company and the installers.Multiple IEDs such as water, gas, or propane, do not need to be installed in any particular order.ORION water meters begin broadcasting when they detect a certain flow rate, but ORION gas meters require installers to manually turn on the radio.
TWACS®-ORION® for UMT Products User Guide 57CHAPTER3TROUBLESHOOTING This chapter explains how to test and manage typical TWACS® ORION® system problems. It is useful for installers and meter shop personnel. Foremost, it provides diagnostic information through the TNS and TWACS NG systems which give you a better assessment of problem conditions before field personnel are dispatched.There are three essential sources of diagnostic information:• The Intelligent End Device (IED) status, including leak detection, tamper detection, and port assignment.• Among the four bytes of total consumption readings are specific bits of data for port-specific status information.• The EMTR-3 diagnostic indicators.Performing Remote Analysis (TNS)Complete the following steps to determine if a field visit is required for an unresponsive meter. You can end the procedure at any step and correct the problem when a cause of failure is determined.1. Check the AMRCOMMFAIL table for TWACS serial numbers that have excessive AMR Communication Failure counts. This enables you to identify meters that are consistently failing AMR.If the meter fail count in the AMRCOMMFAIL table is equal to or greater than the MaxFailCnt in the TNSDEFAULTS table, the Quality Code (QC) will be set to RO (Retry Override). When the quality code is RO, the meter unit map will have changed in the AMRCMDLST2WAY table. The meter will be attempted the first time, but will not be issued subsequent retries and must be read manually.2. Determine if any error messages have occurred during AMR by checking the SCE Notification log for any associated hardware issues for the meters that are not communicating.NOTEThe Notification log contains important information about the status of equipment and is automatically updated by TNS and the SCE. For detailed information about the Notification log and error messages, see the Notification Log section of the SCE Logs chapter in the TNS Operational Process Guide and the Notification Log section in the SCE Maintenance chapter of the TNS End User Guide.
58 TWACS®-ORION® for UMT Products User GuidePerforming Remote Analysis (TNS)3. Check for TNS errors that may have occurred because of commands time-out, or any software related issues in TNS that may have prevented AMR commands processing.For more information on time-out issues, see the Encode Command Parameters section in the TNS System Maintenance chapter of the TNS End User Guide.4. Perform an On-Request AMR command to determine if the unit communicates. (This command communicates to the unit by serial number to eliminate a two-way addressing issue.)For more information about On-Request meter reads, refer to the appropriate sections in the TNS End User Guide and the TNS Operational Process Guide.A site visit is not required, and you may stop this procedure if the meter communicates. If the meter communicates, check two-way addressing. (For more information on two-way addressing, see the Function-Group Addressing chapter of the TNS Operational Process Guide and the Two-Way Addressing section in the TNS Generic Applications chapter of the TNS End User Guide.) 5. Check for other TWACS meters that are reading on the same distribution transformer, or a nearby meter to narrow the communication problem area.6. Check the Customer Information System for a disconnected status that may not have updated in the TNS database. If the meter was disconnected, no action in TNS is required, but you may want to change the cycle number.The TNS Operator must have some process for dealing with a meter that no longer provides a read. The TNS Operator might consider setting up a special cycle (e.g. cycle 99) for disconnects and continue reading the meters. Having the disconnected meters in a special cycle allows the TNS Operator to isolate meters to scan for usage. If a Customer Service Representative re-activates the service and the notification fails to reach the TNS Operator, or if a customer tampers with the meter and reconnects the service, the TNS Operator can quickly identify a successful read in a group of meters where reads should normally fail. Using this configuration, the TNS Operator can quickly investigate the reason for the successful read of a supposedly disconnected meter.7. Check for switching events which may have occurred in the system that possibly changed the communication path of the meter. (A communication path may have changed due to a physical move or a temporary switch to a different substation, phase, or other path component.) If the communication path has changed, you can use Pathmaps to update the TNS database.For more information on communication paths, see the Adding Meters Interactively section in the Searching Meters chapter of the TNS Operational Process Guide. For more information on Pathmaps, see the Alternate Pathmaps Search chapter in the TNS End User Guide and the Building and Searching Alternate Paths chapter in the TNS Operational Process Guide.
TWACS®-ORION® for UMT Products User Guide 59Chapter 3 • Troubleshooting8. Check the Alternate Substation tables for up-to-date information on Alternate Substations that can feed the primary sub.For more information on Alternate Substation tables, see the Adding Alternate Substation Information section in the SCE Maintenance chapter of the TNS End User Guide. Also see the Alternate Substation Mapping and Creating and Using Alternate Path Tables sections in the Building and Searching Alternate Paths chapter of the TNS Operational Process Guide.Port Specific Status InformationThere is one byte within the Total Consumption reading (present or frozen) which contains data that may be invaluable for diagnosing and troubleshooting issues prior to rolling a truck.Total Consumption (TC) registers (Present and Frozen Daily) on the EMTR-3 contain a three byte TC value and a one byte TC status. The Hour of Reading and Configuration field in the TC status is used to establish a desired level of validity for the TC reading. This five bit field also serves as a quick alternate method for time stamping the data.The Master Station (MS) has the capability to decide the quality of a TC reading based on the Hour of Reading and Configuration field in the status byte of the Total Consumption registers. TNS reflects the status of the TC reading in the TNS field of the MIT On Request window. Use the following procedure to access the MIT On Request window.1. Follow the menu path Start > All Programs > TNS Metering Maintenance > TNS Metering Maintenance to view the Metering Maintenance toolbar.
60 TWACS®-ORION® for UMT Products User GuidePerforming Remote Analysis (TNS)2. Click the MIT on Request button to view the MIT On Request window.3. Click the drop-down arrow to the right of the Serial Number field.4. Click a serial number to select it and populate the remaining fields.5. Double-click the TNS field for a description of the TNS status code.The following table presents common TNS status codes along with brief descriptions of those codes.Table 3.1TNS status codesTNS Field Displays: Short Description1037 No IED installed1038 No date 1039 Invalid date/time1040 Stale data - the time and date stamp for the data is more than twenty for hours old1041 Assignment list change1042 Leak detected1043 Tamper1044 No EMTR is present
TWACS®-ORION® for UMT Products User Guide 61Chapter 3 • TroubleshootingPerforming Remote Analysis (TWACS NG)Complete the following steps to determine if a field visit is required for an unresponsive meter. You can end the procedure at any step and correct the problem when a cause of failure is determined.1. If communication fails to the transponder, check the path and search state of the transponder by following the path System Monitoring > Edit Path > Search States.2. Type in the serial number of the transponder and click Lookup.If the transponder is currently in the New, Lost or Tentative path state, the the TWACS NG will need to search the transponder. The TWACS NG Operator will need to be sure that it is in a search state of Ready. The search batch job should automatically pick up the transponder for search when the next job runs.3. If the transponder is in a Good/Done state, the TWACS NG Operator may issue a ping to the transponder by following the path System Monitoring > Test Transponder.4. Type in the serial number or Meter/End Device ID and click Ping.If the ping is successful, communication to the transponder is successful and has been verified. If the transponder is still not functioning as expected, a field visit will most likely be necessary.5. The TWACS NG Operator may also want to check the notifications to verify if any have been received for the transponder in question. For more information regarding notifications, refer to the Notifications section of the TWACS® Network Gateway Operational Process Guide.6. If the previous steps determine that the meter has “Failed”, see Product Returns on page 3 to return the meter.NOTEFor additional information regarding remote troubleshooting, contact DCSI Customer Care (email care@twacs.com or call 1-800-892-9008) to speak with a Technical Support Engineer.
62 TWACS®-ORION® for UMT Products User GuideEMTR-3 Diagnostic IndicatorsEMTR-3 Diagnostic IndicatorsThe following table lists the error code number and error message text that the HHTR displays when the specific error is encountered while communicating with the EMTR-3. Table 3.2Error code descriptions and solutionsError Description SolutionThe following error codes are RF communication errors.01 RF Error General error. Retry the command.02 Service Not Supported Service is not supported. Retry the command.04 Operation Not Possible RF error. Retry the command.05 Inappropriate Action RequestedRF error. Retry the command.06 RF Device Busy RF error. Retry the command.07 Data From Device Not ReadyRF error. (Usually memory) Retry the command.31 RF Device Sent NAK RF error Retry the command.32 Can not acquire an RF Link RF error Retry the command.33 Operation Timed Out Operation time expired without success.Retry the command.The following error codes are internal HHTR-3 or user errors.101 RFPIC sends a NAK The RFPIC isn't ready or doesn't understand the command. The RF PIC internal to the HHTR-3 has failed. Retry the command.102 RFPIC is Busy! RFPIC is performing another operation and is currently busy. The RF PIC internal to the HHTR-3 was in the middle of another command. Retry the command.103 No response from RFPIC on HHTRThe RFPIC isn't responding to the UI. No Response from the RF PIC. The RF PIC didn't respond to the UI processor. Retry the command.104 RFPIC Sent Invalid Response...The RFPIC sent an invalid response to the UI. The HHTR-3 UI processor didn't recognize the response from the RF PIC. Retry the command.105 Operation Cancelled Indicates the Esc button was pressed during an operation. Continue to desired action.221 Install Failed The HHTR was unable to install the IED.Retry the command222 Removal Failed The HHTR was unable to remove the IED.Retry the command
TWACS®-ORION® for UMT Products User Guide 63Chapter 3 • TroubleshootingIf you are unable to resolve a problem with the TWACS® ORION® system, return the meter to your integrator or DCSI. See Product Returns on page 3 for instructions.Record Overwrite WarningThe Record Overwrite Warning displays when you attempt to install or delete an IED, perform an RCE Change Out, or select Manage Listen Mode when there are an insufficient number of database records available.There are two Record Overwrite Warnings. The first Record Overwrite Warning can be seen below.Press any key to view the second Record Overwrite Warning.Press ESC to return to the originating list, or press Enter to continue the operation and overwrite the existing records.223 Extract Failed The HHTR was unable to extract the port list from EMTR.Retry the command230 PC Upload Incomplete The PC upload operation was aborted by the operator or there was a communication timeout.Resolve any communication errors. Check cable. Ensure PC application is functional. Retry the command.Table 3.2Error code descriptions and solutionsError Description SolutionWarn: Database FullUpload Data to PCPress Any KeyWarn: Database Full Continue Operations &Overwrite Records?ESC: No, Enter: Yes
64 TWACS®-ORION® for UMT Products User GuideField TroubleshootingField TroubleshootingDistribution Control Systems, Inc. has developed various software and hardware products for testing TWACS-enabled devices in the field and the meter shop. See Meter Shop Test System on page 66 of this chapter for information regarding use of this system.The EMTR-3 has no field serviceable parts. It can only install, delete, or query installed ORION transmitters.When necessary, the HHTR can be used to - • Install the Orion transmitter NOTEThe HHTR can not communicate with the Orion transmitter.• Query the EMTR for a remote installed list• Delete Orion from the EMTR installed list• Check EMTR status (Hardware & Firmware version)A remote list query by the HHTR gives port-specific information for each installed Orion transmitter as follows:• Serial Number & Service Type• Acquisition Failures• 24 Hr. Acq Log• Orion Status•Present Total Consumption (not current total consumption, but rather last RF communication total consumption, usually < 1 hr. old)•Leak Detect (tripped by water meter, will reset on its own, or can be manually reset in the field; see the meter manufacturer documentation for trip and reset conditions)•Tamper Detect (must be field reset at water meter)If there is a problem, the applicable error code is displayed.
TWACS®-ORION® for UMT Products User Guide 65Chapter 3 • TroubleshootingAddressing Common Field ProblemsThree problems often encountered in the field are: an EMTR-3 that doesn’t communicate, an EMTR-3 that doesn’t knit, and an HHTR-3 unit that displays a “time out” message. The following sections focus on these errors.EMTR-3 Does Not CommunicateYou must first determine whether or not the ORION® Intelligent End Device (IED) is communicating. Verify this using the ORION Connect™ software in the Radix handheld device or the drive-by device. NOTEORION water meters begin broadcasting when they detect a certain flow rate, but ORION gas meters do not. If the ORION is communicating, then you must determine if the EMTR-3 is communicating. You can do this by taking a visual reading from the ORION Intelligent End Device (IED) and comparing it to the EMTR-3 reading obtained with the HHTR-3. If the readings are the same, the EMTR-3 is communicating. If the readings are not the same, verify the serial number of the EMTR-3 is correct. If it is, then place the HHTR-3 directly in front of the EMTR-3 to insure a clear radio frequency (RF) link. If the EMTR-3 reading still does not match the reading on the ORION, then check TNS. If the reading in TNS does not match the visual reading taken from the ORION IED, you may need to make an adjustment in the Meter Conversion table of TNS. If the EMTR-3 reading does not match the reading on the ORION IED after these steps, the EMTR-3 is not communicating. Call DCSI Customer Care.EMTR-3 Does Not “Knit”Knitting is the association of an EMTR-3 with an Intelligent End Device (IED). This can be achieved using the Manage Listen Mode or the Manage Port List on the HHTR-3. If you can access the Manage Listen Mode or the Manage Port List, then the radio link between the EMTR-3 and the IED is good.If you use the Listen List to associate an EMTR-3 with an IED and you get the message “Install Unsuccessful” or “Install Unknown”, wait awhile and try again. The EMTR-3 may not be able to hear the ORION at that moment.If you use the Manage Port List to associate an EMTR-3 with an IED and you get the message “Install Failed”, verify the serial number is correct. If you get the message “Install Unknown” the EMTR-3 may not be able to hear the ORION at that moment. Wait awhile and try again.
66 TWACS®-ORION® for UMT Products User GuideMeter Shop Test SystemHHTR-3 Times OutIf the HHTR-3 times out, verify the EMTR-3 serial number is correct. If the number is correct, place the HHTR-3 directly in front of the EMTR-3 to guarantee a clear communication path, and try again. If the HHTR-3 continues to time out after trying this, RF traffic may be exceptionally heavy, and the density is preventing good communication. Wait awhile and try again. If the HHTR-3 continues to time out, there may be a problem with the HHTR-3 or EMTR-3 firmware. Call DCSI Customer Care.Meter Shop Test SystemUse the Meter Shop Test System to test TWACS signaling, read select transponder registers, zero select transponder registers, and perform various other transponder functions on a TWACS-enabled FOCUS meter. For complete details on the Meter Shop Test System, see the Meter Shop Test System Help (accessed by clicking the Help button on the Meter Shop Test Tool main menu) or contact your Program Manager or DCSI Customer Care at care@twacs.com or 1-800-892-9008.Because of the various test equipment available for use with DCSI products and the configuration requirements/options, the Meter Shop Test System Set-Up Guide will guide you through initial equipment selection and setup for meter/module testing. If you are unable to resolve a problem with the TWACS®-ORION® System, return the meter to your integrator or DCSI. See Product Returns on page 3 for instructions.
TWACS®-ORION® for UMT Products User Guide 67CHAPTER4SPECIFICATIONSThis chapter contains electrical, environmental, and physical specifications for the EMTR-3 and HHTR-3.Electrical SpecificationsThe electrical specifications include:• Electrical ratings• Compliance SpecificationsElectrical RatingsThe following table provides the electrical ratings for the EMTR-3.Table 4.1Electrical ratingsParameter RatingVoltage 6V<=V<=12VQuiescent power 25mA approximateMaximum input surge 100mA maximumInternal fusing NoneGrounding NoneElectronics connection The EMTR-3 is connected to the UMT-R-F MP or UMT-C-KV MP transponder during meter/transponder integration.Electronics isolation Refer to the Universal Metering Transponder for FOCUS Meter User Guide (Y10574-TUM) or the Universal Metering Transponder for kV2c Meter User Guide (Y10577-TUM).
68 TWACS®-ORION® for UMT Products User GuideElectrical SpecificationsCompliance SpecificationsNOTEANSI C12.1-3001 is the referring standard for tests listed in tables 3.2, 3.3, and 3.4. NOTEPer Measurement Canada, Specifications/Standards LMG-EG-07 & PS-E-09-E are used to verify compliance with Canadian criteria. Table 4.2Compliance specificationsDevice(s) Test Title Applicable SpecificationHHTR-3 and EMTR-3EMI/RFI Emission conducted/radiated ANSI C12.1-3001 Test No. 27- “Radio Frequency Conducted and Radiated Emissions” per CFR 47 Part 15, Class A and B. (See also ANSI C63.4)HHTR-3 and EMTR-3EMI/RFI Susceptibility ANSI C12.1-3001 Test No. 26- “Effect of Radio Frequency Interference” EMTR-3 AC line surge ANSI C12.1-3001/IEEE C62.41-1991 Test No. 17- “Effect of High Voltage Line Surges” EMTR-3 Electrical fast transient ANSI C12.1-3001 Test No. 25- “Electrical Fast Transient/Burst” (Testing at 100 and 400 KHz is required) IEC 801-4: 1988 EMTR-3 Surge withstand capability FT and OSCANSI/IEEE C.37.90.1 - 2002EMTR-3 High voltage isolation on meter chassisANSI C12.1-3001 Test No. 15- “Insulation”EMTR-3 Voltage interruption test ANSI C12.1-3001 Test No. 16- “Voltage Interruption”HHTR-3 and EMTR-3Effect of electrostatic dischargeANSI C12.1-3001 Test No. 28- “Effect of Electric Discharge (ESD)”EMTR-3 Effect of Variation of FrequencyANSI C12.1-3001. Test #6EMTR-3 Effect of Variation of Voltage on the Metering DeviceANSI C12.1-3001. Test #5.HHTR-3 and EMTR-3Occupied Bandwidth 200 kHz. The ORION equipment transmits at 100 kilobits/second. The HHTR transmits at 9600 bits per second, but uses a wider frequency deviation so that the occupied bandwidth is still in the 200 kHz range.HHTR-3 and EMTR-3RF Output Power FCC 15.249 compliant. IC RSS-210 A2.9; 2005 compliant.HHTR-3 and EMTR-3Design Frequency Accuracy+/- 50 parts per million.
TWACS®-ORION® for UMT Products User Guide 69Chapter 4 • SpecificationsEnvironmental SpecificationsPhysical SpecificationsTable 4.3Environmental specificationsThermalEffect of operating temperature Per ANSI C12.1-3001 Test No. 30HumidityEffect of relative humidity, both operational and storagePer ANSI C12.1-3001 Test No. 31Table 4.4Physical specificationsParameter SpecificationSize, weight, form factorIntegrated dimensions Meter-specificInstallation instructions Provided with shipping package. One per TWACS-enabled meter carton.Compliance Testing SpecificationsMechanical tests• Mechanical Shock• Mechanical Vibration• Transportation Drop Test• Transportation VibrationPer relevant sections of ANSI C12.1 - 2001 described below:• Test #32, per IEC 60068 part 2-37• Test #34, per IEC 60068 part 2-6• Test #33, per ISTA Test Procedure 1A• Test #35, per ISTA Test Procedure 1APhysical Tamper ProtectionMeter seal Supported
70 TWACS®-ORION® for UMT Products User GuidePhysical SpecificationsLabeling Requirements and Serial NumberHHTR-3 Labeling per ANSI C12.10-1987 for:• DCSI/customer name• DCSI/customer logo • TWACS serial number• BarcodeTable 4.4Physical specificationsParameter Specification
TWACS®-ORION® for UMT Products User Guide 71Chapter 4 • SpecificationsAdditional Regulatory DataThe following is a tabulation of regulatory data found elsewhere in this manual and is required by the regulatory agencies of some countries. Table 4.5Additional regulatory dataParameter SpecificationDisclaimer noting that operation of the device is subject to conditions that the device may not cause harmful interference and device must accept any interference received.Regulatory Data note, page 13.Principles of device operation All of Chapter 2.Block diagram Page 11.Operating frequency Page 10, paragraph 2.Channeling Page 12.Mode of transmission Page 12.Internal/External data source Page 12.Type(s) of modulation Page 12.Is a subcarrier used to modulate carrier?No, page 12.Type of information transmitted Digital data, page 10, paragraph 2.Occupied bandwidth 200 kHz, page 12.RF output power FCC 15.249 compliant. IC RSS-210 A2.9; 2005 compliant. Page 68, second-to-last item in table.Carrier frequency stability +/- 50 ppm. Page 68, last item in table.
72 TWACS®-ORION® for UMT Products User GuideAdditional Regulatory Data
TWACS®-ORION® for UMT Products User Guide 73AMR Automatic Meter ReadingASCII American National Standard Code for Information ExchangeCCE Central Control EquipmentCFG ConfigurationCIS Customer Information SystemDCSI Distribution Control Systems, Inc.EMTR Electric Meter TransceiverFCC Federal Communication CommissionFSK Frequency Shift KeyingHHTR Hand Held TransceiverHRTS Handheld Remote Test SetIED Intelligent End DeviceKWH Kilowatt HoursMDM Meter Data Management SystemNA Invalid DataNS Register Not SupportedOK Successful ReadPA Power AmplifierRCE Remote Communications EquipmentRF Radio FrequencyRI Reset In ProgressRL Register Length InvalidRMTR Remote Meter TransceiverRSSI Received Signal Strength IndicatorRTC Real-Time ClockS/N Serial NumberTD Total DemandTNS TWACS Net ServerTWACS Two-Way Automatic Communication SystemTWACS® NG TWACS® Network GatewayUMT Universal Metering TransponderWMS Work Management SystemAcronyms
74 TWACS®-ORION® for UMT Products User GuideAcronyms
TWACS®-ORION® for UMT Products User Guide 75AMRSee Automatic Meter Reading.Automatic Meter Reading (AMR)Electronic accumulation and transport of meter data.CCESee Central Control Equipment.CISSee Customer Information System.Central Control Equipment (CCE)The top level of the TWACS system hierarchy, also referred to as the Master Station or Master Controller. The CCE typically resides at the utility home office, providing system control and data storage for the TWACS system.Customer Information System (CIS)A utility central office application that maintains customer data. This customarily includes account, premise, and contact information.dial encoderA device that encodes or converts the position of metering dials (normally used in water meters) into an electrical signal for subsequent processing and transmission.Electric Meter Transceiver (EMTR)An electronic communication device that transmits and receives using RF transmission.EMTRSee Electric Meter Transceiver.Federal Communication Commission (FCC)The Federal Communications Commission (FCC) is an independent United States government agency, directly responsible to Congress, and is charged with regulating interstate and international communications by radio, television, wire, satellite and cable. Among its duties, the FCC is responsible for rating personal computers and other electronic equipment as either Class A or Class B. The ratings indicate how much radiation a particular device emits.Glossary
76 TWACS®-ORION® for UMT Products User GuideGlossaryfirmwareProgramming code that is stored on a microchip within an electronic assembly that can not be changed by the user and is accessible only with special equipment.frequency shift keyingA data transmission control method that modulates, i.e. “shifts” between two radio frequencies.hand held transceiver (HHTR)A control device used to set up, link, and establish communication between the EMTR and RMTR components of the TWACS RF system.IEDSee Intelligent End Device.industrial, science, and medical (ISM)An unlicensed radio frequency band.Intelligent End Device (IED)A device incorporating one or more processors with the capability to receive data from an external source or to send data to an external source.ISMSee Industrial, Science, and Medical.Master Station (MS) or Master Controller (MC)See also Central Control Equipment.MDMSee Meter Data Management System.Meter Data Management System (MDM)A system that manages meter reading data. Meter readings can be saved as needed for billing and historical analysis. The MDM would minimally manage configuration information for meters and maintain measurement histories.nonvolatile memoryA physical data storage area that maintains its content when the power is turned off.pulserAn electronic or magnetic device that generates electric pulses in a quantity that is proportional to the physical variable under measurement and which the pulses represent.
TWACS®-ORION® for UMT Products User Guide 77GlossaryRCESee Remote Communication Equipment.received signal strength indicator (RSSI)A value indicating the strength of the received radio frequency signal.registersData storage locations on the transponder microprocessor that contain a variety of information that is retrievable by the master station. The type of data in registers includes consumption and demand data.Remote Communication Equipment (RCE)The base of the TWACS system hierarchy. RCEs consist of the DCSI family of transponder products. RCEs are located at customer sites and interface TWACS communication with various end devices such as meters, water heaters, and air conditioning units to enable automatic meter reading (AMR), load management, or other functions.RSSISee Received Signal Strength Indicator.Substation Communications Equipment (SCE)The middle tier of the TWACS system hierarchy, consisting of all TWACS substation equipment (CRU, OMU, IPU, and MTU). The SCE transmits and receives data between the Master Station and RCE.TNSSee TWACS Net Server.transponderTwo-way field device that can receive and send messages to and from the substation.TWACS Net Server (TNS) / TWACS® Network Gateway (TWACS® NG)Chief component of the entire Two-Way Automatic Communication System. Manages all collected metering and interval data as well as the connection between the utility and the consumer’s premises.Two-Way Automatic Communication System (TWACS)A patented technology that allows the utility to send and retrieve information to and from meters and other devices using the utility’s power lines as a communication network.Ultra High Frequency (UHF)A frequency range in the radio frequency spectrum between 300 MHz and 3.0 GHz.
78 TWACS®-ORION® for UMT Products User GuideGlossaryWMSSee Work Management System.Work Management System (WMS)A utility central office application that manages the logistics of placing the necessary personnel, tools, and parts at a given location at the same time to accomplish a given task. A WMS may be able to supply the installer with an electronic copy of the list of sites to be visited on a given day, the tasks to be performed, and even a partial list of the serial numbers of the affected equipment.
TWACS®-ORION® for UMT Products User Guide 79Aacronyms 73Audio 43BBadger Meter, Inc 9Battery Status 47Baud Rate 20Ccare@twacs.com 3Com Logic 45communication 16Customer Care 3DDiags 49Display 20Eelectric meter transceiver 9, 12electrical ratings 67electrical specifications 67EMTRSee electric meter transceiverEMTR3 20EMTR3 Menu 22EMTR-3 Status 40Extract Port List 36Gglossary 75Hhand held transceiver 9keypad functions 18HHTRSee hand held transceiverHHTR Config Menu 43HRTS 52II/O Status 44Install Port List 38Intelligent End Devices 24Llabeling requirements 70LCD Backlight Time 47line of sight 10, 15Listen List 26MMaster Station 6menus, HHTRHHTR Config 21diags 20RMTRinstall (link) 20TWACS 21HRTS 20TWACS modem 20Meter Shop Test System 66NNotification log 57OORION transmitter 13PPC Upload Menu 41Port List 29Portable RCE Test Unit Technical Manual 4portal 3Power 46Power Off Time 46RRCE Change Out 36Remote 57Remote Communications Equipment 6RF equipment installationenvironmental conditions 16pre-installation field survey 15RF RMT 44RF Time 45SSerial Com 20Serial Com Menu 54specificationselectrical 67Status 48Substation Communications Equipment 6support 3TTechnical Support 3Test I/O & RS232 51Test Keypad/LC 50Test Memory 49TNS 6, 57Index
80 TWACS®-ORION® for UMT Products User GuideIndexprimary functions 6TNS Operational Process Guide 4TWACSthree levels of components 6TWACS - ORION systemelectric meter transceiver 9hand held transceiver 9TWACS Menu 52TWACS Modem 53TWACS Net Server (TNS) 9TWACS NG 61Two-Way Automatic Communication System(TWACS) 9

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