Actiontec Electronics WEB5500 802.11ac Wireless Network Extender User Manual web5500 um

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Document ID	3373683
Application ID	4qy+kaBWL2hMkEm892Zz8A==
Document Description	User Manual (1 of 2)
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Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	48.56kB (606961 bits)
Date Submitted	2017-04-27 00:00:00
Date Available	2017-10-24 00:00:00
Creation Date	2015-11-18 00:47:37
Producing Software	Mac OS X 10.11.1 Quartz PDFContext
Document Lastmod	2015-11-17 16:53:34
Document Title	web5500 um
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Wireless
Network Extender
Model # WEB5500
User Guide
xxxx-xxxx-000 rev. 1
Table of Contents
Introduction
Features
Getting to Know the Extender
Front Panel
Back Panel
Accessing the Extender’s GUI
Status
Wireless Setup
10
Advanced Setup
16
Specifications
19
Notices
21
Warranty
21
Important Safety Instructions
22
FCC Class B Equipment
23
Important Note on WiFi
24
Contact Information
25
Technical Support
25
Introduction
The Actiontec WEB5500 is a wireless network extender with dual
concurrent radios supporting both 2.4GHz and 5GHz operation in
802.11 a/b/g/n, and also 5GHz in 802.11ac. This allows the Extender to
connect to everything from legacy wireless laptops, computers, and
gaming platforms, up to the most current (and future) Apple and
Android tablets, laptops, media platforms, and smartphones.
The Extender works by being placed in a central location of the home, or
in a location where the existing wireless signal is weak, and then being
physically connected directly to your gateway/modem. This physical
connection not only extends the signal, but allows the Extender to import
and automatically configure itself with the same network ID/SSID and
password currently in use and configured on the existing gateway/
modem, while upgrading your wireless network to 802.11ac, the latest,
fastest wireless standard. This means that wherever you are in your house,
your WiFi tablet, laptop, phone, or wireless device will automatically
connect to Internet without anyone having to find a new network name
or enter security keys.
For users with newer mobile devices, tablets, and laptops, connections
through the 5GHz radio can markedly increase the performance and
speed of your WiFi connection, while freeing up the 2.4GHz band for
legacy or older devices.
WEB5500 Wireless Network Extender
Features
• Upgrade to 802.11ac speeds without replacing your router
• Dual-band concurrent radios for wireless throughput up to 2 Gbps:
* 4x4 802.11ac 5 GHz solution
* 2x2 2.4 GHz radio
• Two gigabit Ethernet ports
• WPA2 and WPA security with AES encryption
• Wi-Fi Protected Setup (WPS)
Getting to Know the Extender
This chapter describes the location and uses of the Extender’s LEDs,
ports, and buttons.
Front Panel
The front panel features LEDs that illuminate in green when the
operation of power, available ports and wireless bands are functioning
and in use.
Power
2.4GHz radio
5GHz radio
Ethernet port 1
Ethernet port 2
Getting to Know the Extender
Back Panel
• Power port: used to connect the power adapter (external, 12V/1.5A;
Actiontec Model: NBS24J120150VU) to the Extender.
• Reset button: restores the Extender back to the original factory default
settings when held down for at least 10 seconds.
• Dual-port Gigabit Ethernet switch: used for directly connecting the
Extender to the gateway/modem.
• Labels: indicate the factory default GUI access username and
password, network SSID names, and security keys.
Accessing the Extender’s GUI
The Extender features an onboard graphical user interface (GUI) that
includes user-configurable settings. Some of these settings should be
accessed by experienced network technicians only.
To configure the network settings of the Extender:
1. Ensure that the Extender is connected to a gateway/modem, and that
both devices are powered on.
2. On a computer connected to the same network as the gateway/
modem and Extender, log in to the gateway/modem by entering
192.168.99.254
into the address bar of a web browser.
3. The gateway/modem’s GUI appears. The IP address of the Extender
should be displayed on the Main or Home screen of an Actiontec
gateway/modem, as indicated below.
4. Write down the IP address of the Extender.
5. Enter the IP address written down in step 4 in the address box of the
web browser.
Getting to Know the Extender
6. The Extender’s Login screen appears. Enter the Extender’s Username
and Password (found on the label located on the back panel of the
Extender; see second figure, below).
WEB5500 Wireless Network Extender
The Extender’s GUI’s Status screen appears, as shown below.
Getting to Know the Extender
Status
The first GUI screen that appears is the Status screen, which can also be
generated by clicking the Status icon in the menu bar. This screen
contains basic information about the Extender’s wireless status, network
stations, and product information about the Extender. There are no
configurable settings available in this screen.
WEB5500 Wireless Network Extender
Wireless Setup
Clicking the Wireless Setup icon from the menu bar of any of the
Extender’s GUI screens generates the Wireless Network List screen.
Additional wireless settings can be accessed from the menu on the left
side. These settings configure various aspects of the Extender’s wireless
network, and the majority of them should be adjusted by an experienced
network technician only. The exceptions are the settings contained in the
Basic Setup screen.
Wireless Network List
Selecting Wireless Network List generates the Wireless Network List
screen (above). This screen displays various characteristics of the
Extender’s wireless networks.
10
Getting to Know the Extender
Basic Setup
The Basic Setup wireless network screen contains various settings
regarding the Extender’s wireless network. When finished adjusting the
settings in this screen, click Apply.
Multiple SSID
This option allows the user to setup different SSIDs (wireless
networks) with different parameters. Select the option desired from
the Multiple SSID drop-down menu.
Wireless Radio
This option turns the Extender’s wireless radio on and off.
11
WEB5500 Wireless Network Extender
SSID Broadcast
This option controls whether or not the name of the network is
broadcast to other wireless devices (usually, in the device’s available
wireless network list). Select Enable or Disable by clicking in the
appropriate radio button.
Transmit Power
This option controls the power of the Extender’s wireless radio. We
recommend leaving this setting at 100%.
Wireless Band
This option allows the user to select the bandwidth at which the
Extender’s wireless radio will operate.
Wireless Network Name
Enter the name of the wireless network in this text box.
Wireless Channel Width
This option allows the user to select the channel width at which the
Extender’s wireless radio will operate. Telus recommends using the
default setting
Wireless Channel Number
This option allows the user to select the channel number at which the
Extender’s wireless radio will operate. Telus recommends leaving the
channel number as is. The Extender and gateway automatically scan
for the best channel at every boot up
Wireless Security Type
This option allows the user to select the type of security applied to the
Extender’s wireless network.
12
Getting to Know the Extender
Password Phrase
This option allows the user to enter a custom password phrase or
value.
Wireless Security
The Wireless Security screen allows the user to apply wireless security to
the Extender’s wireless network. This screen should be accessed by
experienced network technicians only.
Note: The Extender can be configured with the gateway/router’s
wireless settings (including security settings).
13
WEB5500 Wireless Network Extender
WPS
The WPS screen allows the Extender to accept wireless clients via Wi-Fi
Protected Setup (WPS), an automatic wireless network connection
protocol. Only experienced network technicians should configure the
settings in this screen.
Advanced Wireless Setup
The Advanced Wireless Setup screen allows the Extender to be configured
with multiple SSIDs.
14
Getting to Know the Extender
Wireless Access Control
The Wireless Access Control screen contains a number of advanced
settings regarding the Extender’s wireless network. Only experienced
network technicians should configure these settings.
15
WEB5500 Wireless Network Extender
Advanced Setup
Clicking the Advanced Setup icon from any of the Extender’s GUI screens
generates the Management screen, along with other advanced settings
accessed through the menu on the left side. These settings configure
various administrative aspects of the Extender and its GUI. They should
be adjusted by an experienced network technicians only.
Management
The Management screen (above) allows the Extender’s IP address settings
to be modified. Only experienced network technicians should change
these settings.
16
Getting to Know the Extender
Factory Default
The Factory Default advanced setup screen allows the Extender’s factory
default settings to be reapplied, erasing all current settings. Click Restore
Default Settings to restore the Extender to its factory default state.
Firmware Restore
The Firmware Restore screen lists the active and backup firmware versions
available on the Extender. Click Swap Firmware to switch the active
firmware to the backup firmware, and vice versa.
17
WEB5500 Wireless Network Extender
Firmware Upgrade
Actiontec periodically posts firmware upgrades that may include
enhancements and/or bug fixes for the Extender. To upgrade the
Extender’s firmware:
1. Go to
www.actiontec.com/support
for information about the latest firmware available for the Extender. If
the version is the same as the current version applied to the Extender,
there is no need to upgrade the firmware. If the online version is
newer, download it to a notebook computer.
2. Make sure that this computer is connected to the Extender via
Ethernet cable.
3. Locate the firmware file by clicking Choose File.
4. Select the file, then click Start to Upgrade.
5. The Extender’s firmware is updated. This may take a few minutes.
When the Extender’s Main screen reappears, the firmware will have
been updated.
18
Specifications
Model Number
WEB5500
Certifications
Wi-Fi (a, b, g, n, ac)
WPA, WPA2
WMM
Wi-Fi Protected Setup
IP
Wi-Fi 802.11 a/b/g/n/ac IEEE standard 5GHz/2.4GHz
LAN Connections
Ethernet ports (2): 10/100/1000
LED Indicators
Power, WiFi 2.4 GHz, WiFi 5 GHz, LAN Ethernet 1, LAN Ethernet 2
Gain and Impedance
Gain: 2.4GHz, 5GHz radios - 5 dBi per chain
19
WEB5500 Wireless Network Extender
Power
External, 12V/1.5A; Actiontec Model: NBS24J120150VU
Regulatory
FCC part 15, UL-60950-1
Environmental
Operating temperature - 0ºC to 40ºC (32ºF to 104ºF)
Storage temperature - 0ºC to 70ºC (32ºF to 158ºF)
Operating humidity - 10% to 85% non-condensing
Storage humidity - 5% to 95% non-condensing
Altitude: -197 ft. to 7000 ft.
Note: Specifications are subject to change without notice.
20
Notices
Warranty
This product has a one-year Limited Hardware Warranty and 90-day free
software updates from date of purchase.
Local Law
This Limited Warranty Statement gives the customer specific legal rights.
The customer may also have other rights which vary from state to state in
the United States
To the extent that this Limited Warranty Statement is inconsistent with
local law, this Statement shall be deemed modified to be consistent with
such local law. Under such local law, certain disclaimers and limitations
of this Warranty Statement may not apply to the customer.
Go to
http://www.actiontec.com/products/warranty.php
for more information.
21
WEB5500 Wireless Network Extender
Important Safety Instructions
Basic safety precautions should always be followed to reduce the risk of
fire, electrical shock, and personal injury, including the following:
•
Do not use this product near water – for example, near a bathtub,
kitchen sink, laundry tub, or swimming pool, or in a wet basement;
only clean with dry cloth.
•
Do not block any ventilation openings. Install in accordance with the
manufacturer's instructions. Do not install near any heat sources such
as radiators, heat registers, stoves, or other apparatus including
amplifiers that produce heat.
•
Do not use the telephone to report a gas leak in the vicinity of the leak.
•
Use only the power cord and batteries indicated in this manual,
if applicable.
Coaxial Cable
If applicable, the coaxial cable screen shield needs to be connected to the
Earth at the building entrance per ANSI/NFPA 70, the National Electrical
Code (NEC), in particular Section 820.93, “Grounding of Outer Conductive
Shield of a Coaxial Cable,” or in accordance with local regulation
22
Notices
FCC Class B Equipment
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged
to try and correct the interference by implementing one or more of the
following measures:
•
Reorient or relocate the device;
•
Increase the separation between the equipment and receiver;
•
Connect the equipment to an outlet on a circuit different from that to
which the receiver is connected (applicable only to powerline products);
•
Consult the dealer or an experience radio or television technician
for help.
Modifications
The FCC requires the user to be notified that any changes or modifications
made to this device that are not expressly approved by Actiontec
Electronics, Inc, may void the user’s authority to operate the equipment.
23
WEB5500 Wireless Network Extender
Declaration of Conformity for Products Marked With
the FCC logo
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
1. This device may not cause harmful interference;
2. This device must accept any interference received, including
interference that may cause undesired operation of the device.
Important Note on WiFi
If applicable, this equipment complies with FCC radiation exposure limits
set forth for an uncontrolled environment.
The radio has been found to be compliant to the requirements set forth in
CFR 47 Sections 2.1091, 15.247 (b) (4),15.407 addressing RF Exposure
from radio frequency devices as defined in “Evaluating Compliance with
FCC Guidelines for Human Exposure to Radio Frequency
Electromagnetic Fields.” The equipment should be installed more than 30
cm (~12 in.) from your body or nearby persons.
For product available in the USA market, only channel 1~11 can be
operated. Selection of other channels is not possible.
The device could automatically discontinue transmission in case of absence
of information to transmit, or operational failure. Note that this is not
intended to prohibit transmission of control or signaling information or the
use of repetitive codes where required by the technology.
The device for the band 5150-5250 MHz is only for indoor usage to
reduce potential for harmful interference to co-channel mobile
satellite systems.
24
Notices
The maximum antenna gain permitted for devices in the band 5725-5825
MHz shall comp with the e.i.r.p. limits specified for point-to-point and
non point-to-point operation as appropriate.
The transmitter must not be co-located or operating in conjunction with
any other antenna or transmitter.
Contact Information
For questions regarding your product or the FCC declaration, contact:
Actiontec Electronics, Inc
760 North Mary Avenue
Sunnyvale, CA 94085
United States
Phone: (408) 752-7700
Fax: (408) 541-9003
Technical Support
Go to
www.actiontec.com/support
for product support, updates, and more information including:
• Firmware updates
• Troubleshooting
• Registration
• FAQs
Technical Support Phone Number
United States: 1-888-436-0657
25

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