Ademco DWH400 DIGITAL WIRELESS CAMRA User Manual DWH 471 472 Manual

BRK Brands Inc DIGITAL WIRELESS CAMRA DWH 471 472 Manual

Users Manual

DWH-47 DWH-400
Page 2WELCOMEThank you for choosing First Alert for your security needs! For more than half a century, First Alert has made the home-safety and security products that make your job easier. Our products are built to the highest standard which has earned us a leadership role in the home-safety and security product categories. We are committed to serving our customers, from the professionals who install our products, to the families and businesses who count on them. First Alert has been helping families and businesses stay safe for over 50 years. By having a First Alert Security System, you’re taking the first step in protecting your home or business from damage or theft. We’re watching, even when you’re not.This manual is written for the DWH-471 and DWH-472 Wireless DVR systems. It was accurate at the time it was completed. However, because of our ongoing effort to constantly improve our products, additional features and functions may have been added since that time and on-screen displays may change. We encourage you to visit our website at www.brkelectronics.com to check for the latest manuals (English and Spanish), firmware updates, downloads, other security camera products and announcements. You’ll find this product line under Products >> Security Cameras >> Wireless Cameras.THANK YOU©2012 BRK Brands, Inc.a Jarden Corporation company (NYSE:JAH)www.brkelectronics.comAll rights reserved. Distributed by BRK Brands, Inc. 3901 Liberty Street Road, Aurora, IL 60504-8122. Due to continuing product development, the product inside the packaging may look slightly different than the one on the package. BRK Brands, Inc. is a subsidiary of Jarden Corporation (NYSE: JAH). First Alert® is a registered trademark of the First Alert Trust. To obtain warranty service, contact the Consumer Affairs Division at 1-800-323-9005, Monday through Friday, 7:30 a.m. - 5 p.m., Central Standard Time. Made in ChinaINTRODUCTION1The DVR “Device ID” is provided on a label applied at the back of the LCD Monitor (behind the pull out stand). The “Device ID” and “Password” are needed for remote viewing.For security, it is recommenced you copy the “Device ID” and “Password” information to the user manual, following by removing the label containing the “Device ID” and “Password” information. Please store this manual in a safe place to protect the device ID and password information for future reference.DEVICE ID: _____________________________________________________________________________PASSWORD: _____________________________________________________________________________DWH-47 DWH-400
Page 3MAIN DESCRIPTIONFour channel H.264 wireless digital video recorder with 7” 16:9 LCD Touch Screen and internet access suitable for applications such as high-end residen-tial - new or remodel, light commercial, small business/retail, small warehouse or small grocery.PRODUCT FEATURESt 7” 16:9 LCD Touch Screent 2.4 GHz Digital Frequency Hopping Spread Spectrum (FHSS) Technologyt H.264 Compressiont Supports real-time AV preview and recording up to 25 FPS (Single Camera Mode) or 12fps/CH (Multiple camera mode)t 4GB SD Card Included. Supports a maximum of 32GB SDHC memory card.t Simultaneously preview & record from all 4 wireless camerast Independent motion-detect recordingt Multiple recording mode selectable (Manual/Motion-detect/Scheduling)t Remote View via iPhone, iPad, iTouch with iOS 5.0.1 or above and Android smart phone or tablet version 2.3X or above. (Note: Not suitable for Windows 7 or Blackberry Smart phones)t User-friendly interface: true color, semi-transparent GUI with notes for selected menu itemst 2X digital zoom with 5 Zone Selection Featuret 1800mAh/3.7V Lithium Ion-Polymer Rechargeable Battery with 3 hour battery life(Power Saving Off)t Audio surveillance camerast 24/7 Scheduled Recording t OmniVision OV7725 1/4” CMOS color cameras with 25 IR LED’s for up to 60’ night visiont Camera has automatic IR cut filter for truer color representationt IP66 weather ratingKEY PRODUCT FEATURESINTRODUCTION 1
Page 4SECTION DESCRIPTION PAGENUMBER1Introduction 2-42Safety 53Product Overview 6-8 What is in the Box 6 DVR Controls Front Panel 7 Side Panel & Display Indicators 84Installation 9 Installing Cameras & Setting up the Wireless Receiver 95System Operation 10-24 Main Menu Screens 10 Camera Setup 11-12Camera Pairing 11 Camera Brightness Adjustment 12 Camera Activation 12 Recorder Setup Menu 13-18 Record Schedule 13-14 Motion Detection Sensitivity 15 Format Memory Card 15 Setup Mask Area 16 Record Time 16 Playback 17-18 System Setup 19-22 Date and Time Setup 19 Power Saving 20 Multi-channel Idle Display 21 TV Out Setup (NTSC/PAL) 22 Default 22 Alarm Buzzer 23 Zoom 23 Scan Activated Channels 24 Memory Card Overwrite 246PC Playback Software and Installation 25-277Appendix 28-31 Troubleshooting 28 System Map 29 Specifications 30 Warranty 31CONTENTSTABLE OF CONTENTSINTRODUCTION1
Page 5SAFETY PRECAUTIONSt Do not drop, puncture, or disassemble the cameras or DVR.t Do not tug on the power adapter. Use the plug to remove it from the wall.t Do not expose the cameras or DVR to high temperatures. t For your own safety, avoid using the DVR when there is a storm or lightning in your area.t Use the cameras and DVR with care. Avoid pressing hard on the cameras or DVR body.t Do not crush or damage the power cableFCC COMPLIANCE STATEMENTThis equipment has been tested and found to comply with the limits for an intentional radiator, pursuant to Part 15, subpart C of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that the interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:r Reorient or relocate the receiving antenna.r Increase the separation between the equipment and receiver.r Connect the equipment into an outlet on a circuit different from that of the receiver.r Consult the dealer or an experienced radio or TV technician for help.Notice: Only peripherals complying with FCC limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by First Alert / BRK Brands, Inc. is likely to result in interference to radio and TV reception. Changes or modications to the product, not expressly approved by First Alert / BRK Brands, Inc., could void the user’s authority to operate the equipment.We, First Alert / BRK Brands, Inc. declare under our sole responsibility that the device to which this declaration relates: Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.FCC CertificationThis device contains a radio transmitter. Accordingly, it has been certied as compliant with 47 CFR Part 15 of the FCC Rules for intentional radiators. Products that contain a radio transmitter are labeled with an FCC ID.DISPOSALCAUTION STATEMENTSSAFETY 2This symbol indicates that it is prohibited to dispose of these batteries in the household waste. Take spent batteries that can no longer be charged to the designated collection points in your community. This device complies with Part 15 of the FCC Rules and Industry Canada licence-exempt RSS standard(s). Operation is subject to thefollowing two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received,includinginterference that maycause undesired operation.Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gainapproved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain shouldbe so chosen that the equivalent isotropicallyradiated power (e.i.r.p.) is not more than that necessaryfor successful communication.THE GRANTEE IS NOT RESPONSIBLE FOR ANY CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FORCOMPLIANCE. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.
4 CHANNEL WIRELESS 7” LCD DVR Digital Wireless Camra
Page 8CAMERA, DVR & DOCKING CRADLEPRODUCT OVERVIEW3CAMERARechargeable BatteryCaution: The 7” monitor is fitted a 3.7V 1800mAH (LI-ON) rechargeable bat-tery pack. At the end of life, it should not be disposed of with household waste. Please recycle where the facilities exist. Check with your local au-thority or retailer for recycling advise.Light SensorLink StatusGreen LEDAntennaConnectionMicrophonePower /MuteButtonFold Out StandDVR Power/Dock ConnectionFold Up AntennaAC Power ConnectionSD Card SlotResetHoleRJ-45Ethernet AC Power ConnectionDVR & DOCKING CRADLEPowerIndicatorRed LED
Page 9CAMERAS & WIRELESS RECEIVERINSTALLATION 4INSTALLING CAMERAS1. Select the position for the camera and secure the camera stand. (Screws and anchors are supplied. Use an appropriate screw type for the mounting surface.)2. Screw the camera onto the bracket.SETTING UP THE WIRELESS RECEIVER1. Flip out the stand, extend the antenna, connect AC/DC adapter to the input on the side of the monitor.2. Press and hold the POWER button on the top of the monitor for 3 - 4 seconds to power it up.3. The receiver displays Welcome Screen for a few seconds and then transitions to the LIVE view.4. Place the SD card into the SD card slot located on the side of the monitor5. Once the receiver is connected, see Camera Setup, Pairing (Operating Menus) to link the camera(s) to the receiver.Note: The screen remains dark until the cameras are powered up. The monitor is fitted with a rechargeable battery and can operate for up to 2 hours on battery power once fully charged (w/Power Saving function activated). The monitor can be carried around anywhere within operating range of the camera(s), but should be used in a dry environment as it is not weatherproof. Operating range is up to approximately 500 feet (152 meters) line of sight. Typical range is 150’ - 200’ (46 - 61 meters) through normal household obstructions. Increased metal objects such as aluminum siding, metal beams, pipes, metal racking may reduce range.3. Adjust camera to the proper view angle Make sure the lens is upright relative to your subject. Tighten the thumb bolt.4. Screw the antenna into place on the rear of the camera. Adjust the antenna to an upright position.5. Connect the power cable to the DC IN of the camera.6. Plug the power supply into the electrical outlet.7. Once the camera is connected, see Camera Setup, Camera Pairing to link the camera(s) to the receiver.Camera OrientationIt’s important the camera is mounted correctly to ensure the image is not upside down as the camera lens can only be positioned one way.Battery Used In the LCD MonitorThe LCD monitor is fitted with a 3.7V 1800mAH (Li-ON) rechargeable battery pack. If the power supply adaptor is kept connected to the monitor then the battery will begin recharging until fully charged. The monitor can still be used if left connected to the power supply adaptor even the battery is fully charged.Note:1. From zero charge, the rechargeable battery takes approximately 8 hours to reach full charge.2. The rechargeable battery will maintain 80% of its efficiency within the 300 charge-discharge cycle.3. The rechargeable battery is not user replaceable. Do not try to change the battery or remove the battery.
Page 10LIVE VIEW SCREENSYSTEM OPERATION5LIVE VIEW MAIN SCREENYour DVR operates through a series of screens that let you choose groups of operations. The Live View Screen lets you view the connected camera transmissions. It also lets you set up your screen display and make adjustments to it. Icons on the screen let you monitor the DVR and camera status.7Live View Main Screen1 2 3DVR STATUS INDICATORSCAMERA STATUS INDICATORS4 5 68ITEM INDICATOR NAME ICON DESCRIPTION1SD Card Status SD Card memory capacityNo SD inserted or it is damaged2Battery Indicator Battery nearly fullBattery nearly empty3Internet Connection Sta-tus (Only one icon will be displayed in position 3 depending on internet connection status)Connecting to InternetConnected to InternetRemote view via Internet in progressConnected to Intranet4Recording TypeIndicator (Only one icon is displayed at a time)Motion detection recording in progressSchedule recording in progress5Recording Status Tap to start or stop recording for that cameraSteady on - Not recording; Flashing - Recording6Camera Number/Signal StrengthDisplays the camera number and signal strength through the status lines to the left of the number7Mute Indicator Indicates recording mute feature is enabled8Pop-up Menu Tab Opens and closes the main screen pop up menu display. See next page “Main Screen Pop-up Menus”.INDICATORS
Page 11LIVE VIEW SCREENSYSTEM OPERATION 5LIVE VIEW SCREENSThe Live View Screen displays in 2 views - Quad View or Full View. Quad View displays the images in 4 quadrants (only displays cameras that are ON). Tap a quadrant to display single camera view / full view. Tap on that image again to return to Quad View.On the Live View Screen, tap the icon by each camera to begin recording of that camera. Tap it again to stop recording. You can record all cameras at the same time. With manual recording, each recording session (video clip per camera) is two minutes in length.To zoom into a particular area,1. Go to full view, then tap the magnifying glass to activate zoom mode.2. Select by tapping the zone area to view zoom full screen into that area. Tap again to zoom back out.Tap the icon the return to the Full View mode.5 Zone Zoom FeatureLive View - Quad View Live View - Full ViewLive View - 5 Zone Zoom View
Page 12MAIN SCREENSYSTEM OPERATION5Adjust Monitor Volume MenuCamera View MenuInternet Connection MenuMAIN SCREEN POP-UP MENUSTapping on the Pop-up Menu tab brings you to the Main Menu icons. From here you can configure your Internet, Cameras, adjust the volume and get to the system settings menus.1. Connects your system to the internet/intranet or just charge the monitor. See page xx for details on connecting to the internet.2. Allows you to configure your LIve View screen. You can scan between cameras (5 seconds each), show all cameras on a single screen (Quad view), or only display a specific camera.3. Adjusts the volume level of the monitor. Note: If the camera is located within 1m (3.3 ft.) to 1.5m (4.9 ft.) from the monitor and the camera’s volume on the receiver is turned on, then you may hear feedback picked up by the microphone. Locate the camera further away from the monitor to prevent this noise.4. Tapping the “System Settings” icon on the Pop-up Menu and then the icon gets you to the System Setup Menu of the DVR. From here you can setup Cameras, Recorder, Network, Alarm and System parameters. You can also access Quick Tips.System Setup MenuAccess System Settings
Page 13CAMERA SETUPSYSTEM OPERATION 5CAMERA SETUP MENUTap CAMERA SETUP from the System Setup Menu to access the camera setup options: Pairing, Camera On and Brightness.CAMERA PAIRINGCamera Setup-Main MenuPairing TimerYour camera is paired to the monitor at the factory to channel 1.To add new camera(s) to your system, you have to pair it to the different channel(s).Tap the camera number you want to pair. A processing icon displays for a 60 second countdown. Press the Pairing Key button on Camera power cord. The Pairing LED on camera will blink once then will begin blinking continuously indicating data transmission is in process.System will confirm pairing process is successful when pairing is complete. The system will turn the camera on automatically. The system will indicate pairing process failed with “X” displaying on screen. Tap the Home icon to return to Live View Screen.Pairing KeyPairing Failed
Page 14CAMERA SETUPSYSTEM OPERATION5Tap the camera to change brightness level. The default brightness is 0, and the range is from -2 to 2.An X indicates a camera is OFF, a check indicates ON. Tap on the camera to turn it ON or OFF.NOTE: Ensure the cameras are paired to the receiver for SCAN or QUAD to function properly. Camera “ON” can only be selected when camera has been paired to system.CAMERA BRIGHTNESS ADJUSTMENTCAMERA ACTIVATIONCamera Setup-Adjust BrightnessCamera Setup-Camera Activation
Page 15RECORDER SETUPSYSTEM OPERATION 5RECORDER SETUP MENUTap RECORDER SETUP from the System Setup Menu to access the Recorder setup options: Motion Detection, E-mail Alert and Schedule Record.Record Setup MenuTap the camera’s to set the sensitivity to Off, Low or High. Default = low. The screen will return to the Motion Detection screen after 10 seconds or when you press the Back icon . When activated by motion, the DVR will record for 2 minutes.MOTION DETECTION SENSITIVITYRecorder Setup-Motion Detection Sensitivity
Page 16RECORDER SETUPSYSTEM OPERATION5The system can notify you when it detects motion from any camera by sending you an email alert. The email alert contains information such as the time that motion was detected and by which camera. In order to enable the Email Alert function, you must enter both incoming and outgoing email addresses. We strongly recommend you use Gmail to set up as the outgoing email server.The outgoing mail server (SMTP server) is responsible for sending out the email notification to tell users when the system detects motion from any camera (Motion Detection must be activated).The incoming mail server (Email To) receives the email notification sent from the SMTP server. The user must be able to receive email on a Windows PC or on mobile devices (such as an iPhone, iPad, or Android smartphone or tablet) to receive e-mail alerts from the system.When you receive an email alert, you can view live video from your Windows PC, an iPhone, iPad,Android smartphone or Andriod tablet through apps. Free apps are available through the iTunesApp store or the Android Market.1. Tap Enable to activate Email Alert or Disable to deactivate it.2. 7DSRQWKH60736HUYHU¿HOG7KH.H\ERDUGHQWU\VFUHHQLVGLVSOD\HG3. (QWHU\RXURXWJRLQJHPDLO6073VHUYHUH[DPSOHMRKQGRH#JPDLOFRP<RXFDQVZLWFKWKHNH\ERDUGIURPDOSKDEHWLFDOFKDUDFWHUVWRQXPEHUVV\PEROVDQGEDFNDJDLQE\WDSSLQJWKH¿HOGWRWKHOHIWRIWKHVSDFHEDU7DS(17(5NH\ZKHQGRQHWRUHWXUQWKHWKH(PDLO6HWXSVFUHHQ4. (QWHU\RXU3$66:25'1RWH7KHSDVVZRUGHQWHUHGKHUHPXVWEHWKHVDPHSDVVZRUGDVWKHSDVVZRUGIRUWKHRXWJRLQJHPDLODFFRXQW5. (QWHU\RXU(0$,/72¿HOGGDWD2QO\RQHLQFRPLQJHPDLODFFRXQUZLOOEZDFFHSWHGE\WKHV\VWHP7KHLQFRPLQJHPDLODFFRXQWFDQEHGLIIHUHQWIURPWKH2XWJRLQJ(PDLODFFRXQW6. 7DS2.WRVDYHWKHVHWWLQJVthen tap WRUHWXUQWRWKHSUHYLRXVVFUHHQ,I\RXDUHXVLQJ*PDLODVWKHRXWJRLQJ6073VHUYHUFKHFN66/DQGXVHWKHGDWDLQWKHWDEOHE-MAIL ALERTRecorder Setup-Email AlertSMTP SERVER Smtp.gmail.com Enter thisSMTP PORT 465 Enter thisUSERNAME XXXX@gmail.com Enter your gmail address in full, including @gmail.com.PASSWORD XXXXXXXXXX Enter the password for this gmail account.Email To XXXX@gmail.com IEnter the email address where you want the alerts sent.Gmail DataKeyboard for Data Entry
Page 17RECORDER SETUPSYSTEM OPERATION 5Audio/Video RecordingCaution: Audio surveillance in some states is illegal or requires permission from one or both par-ties to record someone’s voice. Laws are also different from residential vs. commercial applications. Some federal, state, and local laws prohibit certain surveillance activities and/or the use or distribution of the information obtained from such activities. Prior to using this system, you should become familiar with the per-tinent laws to ensure compliance with those applicable to surveillance activities.SCHEDULE RECORDUp to 5 scheduled recording sessions are available in a single day. You are limited to the size of the SD card for how long a total recording time you have. These recording sessions must begin and end within a single 24-hour period. They cannot cross into the next day. 1. Tap the camera/channel number you want to record (1 - 4). Multiple cameras can be selected.2. Set the recording start and end time. Tap the hour and minutes boxes separately and use the UP and DOWN arrows to scroll through the times.3. Tap the AM/PM block to toggle between them.4. Tap on the blank DATE box. The Schedule Record Calendar screen displays.5. Tap on the date you want schedule the recording. The previous screen displays with the date selected.6. Tap SAVE. To schedule another recording session repeat steps 1-6.Clear a Scheduled Recording1. Access the Schedule Record screen.2. Tap on the scheduled recording you want to clear (1-5). The screen displays the settings for that schedule.3. Tap CLEAR. The screen resets to the default values for that recording slot.NOTE: Recording will not work if there is no memory card inserted into the DVR.Recorder Schedule Setup MenuSchedule Record Calendar
Page 18Tap on the highlighted day containing the recording you want to view. The RECORD LIST screen will display that day’s recordings listed in a folder. If you tap on a day that is not highlighted, a folder displays with no recordings listed.RECORD LISTPLAYBACKSYSTEM OPERATION5Playback-Date Folder MenuRecord List
Page 19PLAYBACKSYSTEM OPERATION 5MICRO SDCARD CAPACITYSINGLE CAMERA(480 X 272 )MULTIPLE CAMERAS(320 X 240 QVGA)1GB 200 Minutes (8.3 hours) 130 Minutes (2.2 hours)2GB 400 Minutes (16.6 hours) 260 Minutes (4.3 hours)8GB 1,600 Minutes (66.7 hours) 1,040 Minutes (17.3 hours)16GB 3,200 Minutes (133.3 hours) 2,080 Minutes (34.7 hours)32GB 6,400 Minutes (266.7 hours) 4,160 Minutes (69.3 hours)CARDCAPACITIESRECORDING TIME FOR MEMORY CARDSNote: All numbers are approximate and are for estimating only. Many factors influence actual storage capacities including size of data, quality, aspect ratio and compression used.Playback Controls1. Tap on the recording you want to view. It displays on the screen.2. Tap on any area of the screen that does not have control icons to bring up the playback progress bar. Tap that area again to close it.3. While playback progress is visible, you can fast forward/rewind by dragging the playback bar.4. Tap the “+” or “-” icons to adjust the volume up or down.5. When playback ends, tap WRUHWXUQWRWKHRecord List screen or tap the Home icon to return to Live View ScreenPLAYBACK CONTROLSPLAYBACK ON A PC OR MACThe files generated by this DVR are in mp4 format. There are many playback software programs that can play your recordings on your PC or MAC computer such as Windows Media Player and Apple QuickTime.
Page 20ALARM SETUPSYSTEM OPERATION5ALARM SETUPAlarm Setup MenuMELODYThis selection allows you to select a melody for the siren.1. Tap Melody. The Change Siren Melody screen displays.2. Select the melody required.3. Tap to return to the previous screenPERIODAlarm Setup - Change Siren DurationAlarm Setup - Change Siren MelodyThis selection allows you to select the alarm/siren duration when Motion Detection is turned on and motion is detected.1. Tap Period. The Set Siren Duration screen displays.2. Select the alarm duration time required.3. Tap to return to the previous screen
Page 21SYSTEM SETUPSYSTEM OPERATION 5SYSTEM SETUPSystem Setup MenuPOWER SAVINGPower Saving Setup MenuIn Power Saving mode, the monitor will shut off the monitor after being idle for 2 minutes. Press Power button on top of the Monitor once to reactive the monitor. If a motion detection event or scheduled recording begins, the monitor turns back on automatically.1. Tap Power Saving Enable to activate power saving. Default is off.2. A check mark appears on your selection.3. Tap to return to the previous screen
Page 22SCREEN AUTO-LOCK SETUPSYSTEM OPERATION5SCREEN AUTO LOCKScreen Auto Lock MenuIn Auto Lock mode, the monitor will enter screen lock mode after it has been idle for 2 minutes. Auto Lock disables the touch screen and removes the icons from the display.1. Tap Screen Auto Lock Enable to activate power saving. Default is off.2. A check mark appears on your selection.3. Tap to return to the previous screen.Note: From the Live screen, tap the Power button once to unlock the screen and return to normal touch screen operation.
Page 23TIME SETUPSYSTEM OPERATION 5Clock AlarmClock Alarm MenuThis feature operates as an independent alarm clock. It does not affect the operation of live video or recording video. Tap CLOCK ALARM on the SYSTEM SETUP/TIME screen to display the Clock Alarm screen.1. Tap one of the 5 alarm buttons at the right until a appears.2. Tap on the hour/minutes block then UP/DOWN arrows to set the time.3. Tap on AM/PM to toggle between the two.4. Tap SAVE and repeat for the other Clock Alarms if desired.5. Tap to return to the previous screen.Date, Time, Clock Alarm and Timer Setup MenuTIMEFrom the TIME icon you can access the CLOCK ALARM, TIME SETTING and TIMER menus.
Page 24TIME SETUPSYSTEM OPERATION5Time SettingTime Setting MenuThis screen contains fields to set the Month, Day, Year, Hour, Minute and AM/PM. Tap TIME SETTING on the SYSTEM SETUP/TIME screen to display the Time Setting screen.1. Tap on each field to set it. Use UP/DOWN arrows to set the field or tap on AM/PM to toggle between the two choices.2. Tap SAVE when completed or CANCEL to discard inputs.3. Tap to return to the previous screen.Why Set a Date & Time?It’s important to set the proper date and time before continuing so that you can easily locate recorded events. Inaccurate dates and times on files may affect their admissibility as evidence in court. In addition, when changing current time settings, to avoid possible confusion with the time stamps on recorded and currently recording files, stop all ongoing recording processes before altering the system time and restart recording using the new settings.
Page 25TIME SETUPSYSTEM OPERATION 5TimerTimer MenuThis feature operates as an independent countdown timer. It does not affect the operation of live video or recording video. Tap TIMER on the SYSTEM SETUP/TIME screen to display the Timer Setting screen.1. Tap on each field to set it. Use UP/DOWN arrows to set the field.2. Tap START to begin the time. When the time reaches 00:00, an alarm beeps until you tap OK.3. Tap to return to the previous screen.Timer-Ringing
Page 26FORMAT STORAGESYSTEM OPERATION5Format Storage ScreenFORMAT STORAGEWhen using an SD card other than the one provided, it is highly recommended that you format the card using these procedures. Formatting any SD card deletes all files on that card. Tap TIMER on the SYSTEM SETUP/TIME screen to display the Time Setting screen.1. Tap on START; a warning statement displays.2. Tap OK to proceed to format storage or tap CANCEL to discontinue.3. Tap to return to the previous screen.Format Storage Warning Screen
Page 27SYSTEM UPGRADESYSTEM OPERATION 5Format Storage ScreenSYSTEM UPGRADETo upgrade the firmware from the vendor website, you must download and store it in the SD card root directory.1. Tap on START; a confirmation statement displays.2. Tap OK to proceed to format storage or tap CANCEL to discontinue.3. Tap to return to the previous screen.MAINTAINING YOUR DVRPlease make sure to upgrade your DVR firmware to the latest version. Check your system firmeware version on the NETWORK INFORMATION screen on page xx. Go to www.brkelectronics.com Products>>Security Cameras>>Wireless Cameras>>DWH-471 or DWH-472>>Download Tab to check for updates for this model. Upgrade if available by:1. Remove SD card from this DVR.2. Copy the latest version from the BRK website onto the SD card and reinstall back in this DVR.3. Upgrade firmware per instructions above.System Upgrade Confirmation ScreenDWH-400
Page 28LANGUAGESYSTEM OPERATION5LANGUAGEScreen Auto Lock MenuThe DEFAULT icon is where you change the language for the DVR. English is the default language. If you change the language, all system settings default to the original factory settings. You will have to reenter any specialized settings.1. Select the language required. The Restore Default Settings screen displays.2. Tap OK to continue. The system will shutdown in about 5 seconds.3. When the system restarts, it will ask you to perform the touch screen calibration. Follow the instructions on the screen.4. Select the frequency setting by tapping the frequency icon (50Hz /60Hz). Make sure the frequency setting complies with local electrical regulations. Note: In general the frequency for the United States and Canada is 120V at 60 Hz frequency; Europe is 220-240 volt, at 50Hz frequency.5. Tap to return to the previous screen.Note: From the Live screen, tap the Power button once to unlock the screen and return to normal touch screen operation.
Page 29NETWORK SETUPREMOTE ACCESS 6REMOTE ACCESSNetwork Setup MenuNETWORK SETUPFrom the NETWORK SETUP icon you can access the INTERNET SETUP, SECURITY CODE and NETWORK INFORMATION menus.This DWH Series Video Security System lets you view live video from your iPhone, iPad, or Android smart phone or tablet. Apps are available through the iTunes App Store or the Android Market. We recommend OMGuard as it has been tested with this DVR. Up to 2 remote users can access live video at the same time as long as they have the User ID (DID) code and security code. Note: The monitor must be placed on the docking cradle and an Ethernet cable with internet access must be connected for Remote Access. If the DVR is removed from the cradle then the camera(s) can only be viewed on the monitor.Supported Devices:Remote View via iPhone, iPad, iTouch with iOS 5.0.1 or above and Android smart phone or tablet version 2.3X or above. (Note: Not suitable for Windows 7 or Blackberry Smart phones).Recommended Minimum Internet Upload Speed:512Kbps upload speed (or bandwidth) to achieve up to an average of 2FPS viewing speed. Average viewing speed will depend on other restrictions by your ISP (internet service providers).OMGuard Icon
Page 30INTERNET SETUPREMOTE ACCESS6Internet SetupInternet Setup - DHCPTap INTERNET SETUP icon to display the Internet Setup screen. From there select either Static IP and DHCP (Dynamic Host Configuration Protocol), depending on the type of internet connect you have. DHCP is a protocol used by networked devices (clients) to obtain various parameters necessary for the clients to operate in an Internet Protocol (IP) network. It allows you to quickly connect to your network and obtain an IP address from the router. Static IP is for those that have the ability to specify an IP address. This is not as common as there usually is a charge from your IP Provider for this service. 1. DHCP required no further data entry.2. Static IP requires the entry of your IP Address, Subnet Mask, Default Gateway, DNS Server. You may need to contact your IT Department or IP Provider for this information.3. Tap OK to save your information.4. Tap to return to the previous screenInternet Setup - Static IP
Page 31Security CodeInternet Setup - DHCPSet up your security code to limit who can have access to the system from a remote location. The default is 123456. Note: A Security Code must be entered to gain remote access.1. Tap the SECURITY CODE icon to display the Security Code screen. If you have previously entered a code, the screen will display your current code otherwise the factory default code is shown.2. Tap on the Change Code field. A keyboard screen displays. Enter your new Security Code.3. Tap OK and the System Restart message appears briefly then returns to the NETWORK SETUP screen. You must turn your DVR off then back on for the security code change to take effect.4. Tap to return to the previous screenKeyboard for Data EntryRestart MessageSECURITY CODEREMOTE ACCESS 6
Page 32NETWORK INFORMATIONREMOTE ACCESS6Network InformationNetwork InformationTap NETWORK INFORMATION icon to display the Network Information screen. This screen provides information about your firmware for your DVR and and of the four cameras that have been paired to your system. You will see a System ID and a DID code. The DID is a unique code specific to your monitor and is required to gain remote access to your cameras over the internet. The information in the DHCP setting is assigned to your monitor from your home router. You will enter this code along with your security code in your software on your smart phone or tablet device to gain remote access to your system. If you set up your system through a Static IP address, that will be displayed in the right half of the screen.1. Tap to return to the previous screenCONNECTING TO THE INTERNETConnect to the Internet
Page 34QUICK TIPSQuick Tips Main MenuThe Quick Tips screen provides additional details on important subjects of system operation. 1. Tap on a subject to display the information..2. Tap to return to the previous screenQUICK TIPS INFORMATIONQUICK TIPS7
Page 35QUICK TIPS INFORMATIONQUICK TIPS 7
Page 36ERROR POSSIBLE CAUSE SOLUTIONSSystem is not receiving power or is not powering upCable from power adapter is loose or is unplugged. No power at electrical outlet.t Confirm that all cables are connected correctly.t Confirm that the power adapter is securely connected to the back of the unit.t Confirm power is on at electrical outlet.The receiver and cameras are on but there is no image on the screenScreen lock may be on. t Tap the Power button to unlock the screen.t Disable Screen Auto-lockLive View Screen has no icons Screen lock may be on. t Tap the Power button to unlock the screen.t Disable Screen Auto-lockSD Card is not detected by the system SD Card is not formatted t Format SD card per instructions.There is no picture on selected channels/camera picture is not being displayedCamera out of range t Locate camera closer to receiver.Camera not “Paired” t Connect camera through Camera Pairing menu.Signal is blocked t If possible, remove major obstacles in between the camera and the receiver. Or, relocate the camera to another location.The power supply for the camera is not plugged in t Confirm camera power supply is connected correctly.No power being received at the electri-cal outlet t Confirm power is on at electrical outletAt night, only white appears on the screenThe camera’s infra-red LEDs shine invisible light that reflects of surfaces such as glass causing white lightt Place the camera on the other side of windows to try to improve the night vision or place in a well lit area.A black and white image ap-pears at night This is normal operation for night vision t No action required.The system will not record under SCHEDULE/MOTION detection settingSystem not set up correctly or memory card is missingt Ensure correct DATE AND TIME has been set and the Record Schedule setup correctly.t Ensure the memory card is inserted into DVR and formattedSD Card is full (0% remaining) and the unit is no longer record-ing. “MEMORY FULL PLEASE FORMAT” is on the screen.Overwrite is not enabled t Enable Memory Card Overwrite ort Re-format memory card.The recording on the DVR ap-pears but does not have sound Mute is on t Turn Mute off. This feature is used to record images without sound for legal purposes. See page 14 for audio recording caution statement and details.Channel(s) disappear during auto or manual scan Channel(s) has been turned OFF t Turn Camera (s) ON in Camera Setup menu.Poor image quality Interferencet Place the camera and/or receiver antenna at a new angle or readjust its posi-tion to make an improvement. t Remove obstacles between the camera and receiver that might affect the signal (e.g., furniture, cabinets, and walls.)t Relocate the camera closer to the receiver.Low or unstable signalAntenna direction is limited t Adjust the camera antenna and receiver positionSignal has been blocked t If possible, remove major obstacles in between the camera and receiver. Or, relocate the camera to another location.Strong radio signal nearby t Keep WIFI router away from the camera and/or receiver.Strong electromagnetic interference nearby t Keep active appliances such as hair dryers, heat fans, air conditioners, water pumps, or microwave ovens away from the camera and/or receiver.Audio Feedback Camera and receiver are too closet The camera has a high sensitivity microphone. Keep the camera at least 10 feet away from the receiver. If the camera must be within 10 feet of the receiver, keep the volume down.TROUBLESHOOTINGTROUBLESHOOTINGAPPENDIX8TROUBLESHOOTING
Page 37SYSTEM MAPAPPENDIX 8SYSTEM MAPQuick Tips Select TipsCamera SetupPairingBrightnessCamera OnCam 1 Cam 2 Cam 4Cam 3Cam 1 Cam 2 Cam 4Cam 3Cam 1 Cam 2 Cam 4Cam 3Network SetupNetwork InformationSecurity CodeInternet SetupData EntryStatic IP DHCPRecorder SetupSchedule RecordE-Mail AlertMotion DetectionData EntryCam 1 Cam 2 Cam 4Cam 3Recorder Setup CalendarAlarm SetupPeriod Change DurationMelody Change MelodySystem SetupScreen Auto LockPower Saving Enable DisableDefaultSystem UpgradeFormat StorageEnable DisableTimeTimerTime SettingClock Alarm Set AlarmSet TimeStart Timer Reset TimerStartStartSelect Language Set HzRecordsCalendarInternetIconConnect to Internet?Charge Only? No Internet.CameraIcon QuadScan Cam 1 Cam 2 Cam 4Cam 3VolumeIconAlarm +/-Speaker +/-Info (i)IconCamerasSettingsRecord List
Page 38SPECIFICATIONSAPPENDIX8TECHNICAL SPECIFICATIONSITEM DEVICE PARAMETER SPECIFICATIONReceiverChannels 4Screen Type 7” LCD 16:9Monitor Resolution 800 x 480Video Format NTSC (default)/PALWireless Parameters 2.4 GHz secure digital wireless with 18 transmission channels using Frequency Hopping Spread Spectrum (FHSS) technologyCompression Format H.264Recording Resolution Single Camera: 480 x 272, Quad Mode (4 cam) 320 x 240 (QVGA)Communication Range Approximately 500 feet (150 meters) open space line of sightRecording Modes Manual/Schedule/Motion DetectionOutput Supports real-time AV preview and recording up to 25 FPS(Single Camera Mode) or 12 fps/CH (Multiple camera mode)Language English, Spanish, FrenchZoom 2X Digital Zoom with 5 Zone Selection FeatureMemory Card 4GB SD card included. Supports max. to 32GB SDHC memory card.Operating Temperature 14 °F to 122 °F (-10 °C to 50°C)Operating Voltage DC 5V / 1ACurrent Consumption 800mA (max)Battery Rechargeable 3.7V 1800mAH (LI-ON); Life: 3 hours (Power Saving Off)Dimensions 7.2” (184mm) x 5.0” (128mm) x 1.1” (28mm)CameraCamera Resolution 640 x 480Image Sensor OmniVision OV7725 1/4” CMOSIR LED’s 25IR Cut Filter Automatic for daytime true colorWeather Resistant Rating IP-66Night Vision 60’ (18m)Operating Temperature 14 °F to 122 °F (-10 °C to 50°C)Operating Voltage DC 5V / 1ACurrent Consumption IR LED ON :550mA ; IR LED OFF :350mADimensions 5.9”D (151mm) x 2.9”W (74mm) x 1.9”H (49mm) camera barrel only6.2”D (151mm) x 2.75”W (74mm) x 8.5”H (216mm) w/stand and antennaSPECIFICATIONS
Page 39WARRANTYPRODUCT LIMITED WARRANTYBRK Brands, Inc., (“BRK”) the maker of First Alert® brand products warrants that for a period of one year from the date of purchase (the “Warranty Period”), this product will be free from defects in material and workmanship. BRK, at its sole option, will repair or replace this product or any component of the product found to be defective during the Warranty Period. Replacement or repair will be made with a new or remanufactured product or component. If the product is no longer available, replacement may be made with a similar product of equal or greater value. This is your exclusive warranty.This warranty is valid for the original retail purchaser only from the date of initial retail purchase and is not transferable. In order to obtain warranty service, you must keep the original sales receipt and proof of purchase in the form of the UPC code from the package. BRK dealers, service centers, or retail stores selling BRK products do not have the right to alter, modify or any way change the terms and conditions of this warranty. WARRANTY EXCLUSIONSParts and Labor: 1 year limited (warranted parts do not include bulbs, LEDs, and batteries)This warranty does not apply to bulbs, LEDs, and batteries supplied with or forming part of the product.This warranty is invalidated if non- BRK accessories are or have been used in or in connection with the product or in any modification or repair is made to the product.This warranty does not apply to defects or damages arising by use of the product in other than normal (including normal atmospheric, moisture and humidity) conditions or by installation or use of the product other than in strict accordance with the instructions contained in the product owner’s manual.This warranty does not apply to defects in or damages to the product caused by (i) negligent use of the product, (ii) misuse, abuse, neglect, alteration, repair or improper installation of the product, (iii) electrical short circuits or transients, (iv) usage not in accordance with product installation, (v) use of replacement parts not supplied by BRK, (vi) improper product maintenance, or (vii) accident, fire, flood or other Acts of God.This warranty does not cover the performance or functionality of any computer software included in the package with the product. BRK makes no warranty that the software provided with the product will function without interruption or otherwise be free of anomalies, errors, or “Bugs.” This warranty does not cover any costs relating to removal or replacement of any product or software installed on your computer.BRK reserves the right to make changes in design or to make additions to or improvements in its products without incurring any obligations to modify any product which has already been manufactured. BRK will make every effort to provide updates and fixes to its software via its website. This warranty does not cover any alteration or damage to any other software that may be or may become resident on the users system as a result of installing the software provided. This warranty is in lieu of other warranties, expressed or implied, and BRK neither assumes nor authorizes any person to assume for it any other obligation or liability in connection with the sale or service of the product. In no event shall BRK be liable for any special or consequential damages arising from the use of the product or arising from the malfunctioning or non-functioning of the product, or for any delay in the performance of this warranty due to any cause beyond its control.BRK does not make any claims or warranties of any kind whatsoever regarding the product’s potential, ability, or effectiveness to prevent, minimize, or in any way affect personal or property damage or injury. BRK is not responsible for any personal damage, loss, or theft related to the product or to its use for any harm, whether physical or mental related thereto. Any and all claims or statements, whether written or verbal, by salespeople, retailers, dealers, or distributors to the contrary are not authorized by BRK, and do not affect this provision of this warranty.BRK’s responsibility under this, or any other warranty, implied or expressed, is limited to repair, replacement or refund, as set forth above. These remedies are the sole and exclusive remedies for any breach of warranty. BRK is not responsible for direct, special, incidental, or consequential damages resulting from any breach of warranty or under any other legal theory including but not limited to, loss profits, downtime, goodwill, damage to or replacement of equipment and property and any costs of recovering, reprogramming or reproducing any program or data stored in or used with a system containing the product accompanying software.BRK does not warrant the software will operate with any other software except that which is indicated. BRK cannot be responsible for characteristics of their party hardware or software which may effect the operation of the software included.Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose is limited in duration to the duration of the above Warranty Period. Some states, provinces, or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitationsor exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state, or province to province, or jurisdiction to jurisdiction.OBTAINING SERVICEIf service is required, do not return the product to your place of purchase. In order to obtain warranty service, contact the Consumer Affairs Division at 1-800-323-9005, 7:30 a.m. – 5:00 a.m. Central Standard Time, Monday through Friday. To assist us in serving you, please have the model number and date of purchase available when calling.After contacting the Consumer Affairs Division and it is determined that the product should be returned for Warranty Service, please mail the product to: BRK Brands, Inc., 3901 Liberty Street Road, Aurora, IL 60504-8122.WARRANTYAPPENDIX 8
©2012BRK Brands, Inc.a Jarden Corporation Company (NYSE:JAH)3901 Liberty Street Road, Aurora, IL 60504-8122Phone: 630-851-7330 Tech Services: 800-323-9005www.brkelectronics.comM08-xxxx-000

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