AeroScout TAG2300 AEROSCOUT T2s TAG User Manual
AeroScout AEROSCOUT T2s TAG Users Manual
Users Manual
AeroScout T2
User Guide
AeroScout T2
s Tag
T2S-
UG
UG
-080910-01
Disclaimer
The information and know-how included in this document are the exclusive property of AeroScout Inc.
and are intended for the use of the addressee or the user alone. The addressees shall not forward to
another their right of using the information, know-how or document forwarded herewith, in whole or
in part in all matters relating or stemming from or involved therein, whether for consideration or
without consideration, and shall not permit any third party to utilize the information, know-how or the
documents forwarded herewith or copies or duplicates thereof, unless at the company’s consent in
advance and in writing. Any distribution, advertisement, copying or duplication in any form
whatsoever is absolutely prohibited. The Company reserves the right to sue the addressee, user
and/or any one on their behalves, as well as third parties, in respect to breaching its rights pertaining
to the intellectual rights in particular and its rights of whatever kind or type in the information, know-
how or the documents forwarded by them herewith in general, whether by act or by omission.
This document is confidential and proprietary to AeroScout Inc. and is not to be distributed to any
persons other than licensed AeroScout Visibility System users or other persons appointed in writing
by AeroScout Inc.
Trademark Acknowledgements
AeroScout™ is a trademark of AeroScout, Inc. Other brand products and service names are
trademarks or registered trademarks of their respective holders. Below is a partial listing of other
trademarks or registered trademarks referenced herein:
Cisco™ is a trademark of Cisco Systems, Inc.
Sun, Sun Microsystems, the Sun Logo, Java, JRE and all other Sun trademarks, logos, product names,
service names, program names and slogans that are referred to or displayed in this document are
trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other
countries.
This product includes software developed by the Apache Software Foundation
(http://www.apache.org/).
This product includes code licensed from RSA Data Security
Skype, SkypeIn, SkypeOut, Skype Me, the Skype Logo and the S logo and other marks indicated on
Skype’s website are trademarks of Skype Limited or other related companies.
ESper is a trademark of EsperTech, Inc.
Jboss is a trademark of Red Hat Middleware, LLC.
Oracle 10G is a registered trademark of Oracle Corporation and/or its affiliates.
MS SQL Server 2005 is a registered trademarks of Microsoft Corporation in the United States and/or
other countries.
JasperSoft, the JasperSoft Logo, JasperReports, the JasperReports logo, JasperIntelligence,
JasperDecisions, JasperAnalysis, Scope Center, Scope Designer, and JasperServer are trademarks or
registered trademarks of JasperSoft, Inc. in the United States and other countries.
Copyright 2010 AeroScout Inc. All rights reserved.
AeroScout T2s Tag
Table of Contents 3
Table of Contents
Introduction ......................................................................................................................... 5
T2s Tag Features ................................................................................................................. 6
Tag Mounting ...................................................................................................................... 8
Removing Tags ................................................................................................................. 13
Tag Management .............................................................................................................. 14
Tag Maintenance .............................................................................................................. 14
T2s Tag Models ................................................................................................................. 16
Tag Accessory Models ..................................................................................................... 17
Specifications ..................................................................................................................... 18
Safety and Warnings ........................................................................................................ 20
Limited Warranty ............................................................................................................. 21
AeroScout T2s Tag
Document History 4
REVISION HISTORY
Revision Date Comments Author
1 08 September 2010 New Document E Prigat
Introduction
Introduction
The AeroScout T2s Tag is a key component of the AeroScout Visibility System. The T2s
Tag is a small Wi-
Fi and active RFID device that enables the wireless network
infrastructure to locate assets not connected to a wireless network. The tag can be
to people and to a variety of equipment, such as medical devices, containers,
manufacturing equipment and vehicles. This enables tagged items to be accurately located
in real-
time and in any environment
open outdoor spaces such as parking lots.
There is an option of the T2s Tag with a tamper proof design and there is an option for an
embedded Ultrasound receiver.
Figure 1. AeroScout T2s Tag
AeroScout T2s Tag
The AeroScout T2s Tag is a key component of the AeroScout Visibility System. The T2s
Fi and active RFID device that enables the wireless network
infrastructure to locate assets not connected to a wireless network. The tag can be
to people and to a variety of equipment, such as medical devices, containers,
manufacturing equipment and vehicles. This enables tagged items to be accurately located
time and in any environment
–
from tight indoor locations such as hospital floors
open outdoor spaces such as parking lots.
There is an option of the T2s Tag with a tamper proof design and there is an option for an
embedded Ultrasound receiver.
AeroScout T2s Tag
5
The AeroScout T2s Tag is a key component of the AeroScout Visibility System. The T2s
Fi and active RFID device that enables the wireless network
infrastructure to locate assets not connected to a wireless network. The tag can be
attached
to people and to a variety of equipment, such as medical devices, containers,
manufacturing equipment and vehicles. This enables tagged items to be accurately located
from tight indoor locations such as hospital floors
to
There is an option of the T2s Tag with a tamper proof design and there is an option for an
T2s Tag Features
Figure 2. AeroScout T2s
Tag with
T2s Tag Features
Motion Sensing
AeroScout T2s
Tags contain on
configured to trigger alerts. It also enables different transmission intervals for tags when
they are stationa
ry or in motion
conserves battery life.
Telemetry Functionality
The T2s Tags include a serial interface that enables customized connectivity to host units
for data retrieval. The tags can be configured to ret
and to send the data together with location messages. Applications for this function may
include reading mileage and fuel information from cars or reading temperature from
shipping containers (such implementations requ
hardware).
Call Button Functionality
An optional call button provides the capability to define events according to button
pushes –
such as for emergency a
to s
end different data depending on how the button is pressed: different messages can be
associated with a long push of the button and with short, successive pushes.
AeroScout T2s Tag
Tag with
a strap
Tags contain on
-
board motion sensors. The motion sensor can be
configured to trigger alerts. It also enables different transmission intervals for tags when
ry or in motion
–
which reduces unnecessary network traffic and
The T2s Tags include a serial interface that enables customized connectivity to host units
for data retrieval. The tags can be configured to ret
rieve data from the host periodically
and to send the data together with location messages. Applications for this function may
include reading mileage and fuel information from cars or reading temperature from
shipping containers (such implementations requ
ire specific integration and additional
An optional call button provides the capability to define events according to button
such as for emergency a
lerting or parts replenishment.
The tag can be configured
end different data depending on how the button is pressed: different messages can be
associated with a long push of the button and with short, successive pushes.
AeroScout T2s Tag
6
board motion sensors. The motion sensor can be
configured to trigger alerts. It also enables different transmission intervals for tags when
which reduces unnecessary network traffic and
The T2s Tags include a serial interface that enables customized connectivity to host units
rieve data from the host periodically
and to send the data together with location messages. Applications for this function may
include reading mileage and fuel information from cars or reading temperature from
ire specific integration and additional
An optional call button provides the capability to define events according to button
The tag can be configured
end different data depending on how the button is pressed: different messages can be
AeroScout T2s Tag
T2s Tag Features 7
Ultrasound Receiver
The T2s Tag can be equipped with an ultrasound receiverthat picks up the ultrasound
transmissions of EX4100 and EX4200 Ultrasound Exciters. The tag transmits the Exciter ID
over the Wi-Fi network. The tag is equipped with a proprietary dilution algorithm that
extends battery life.
Flexible Mounting and Usage Options
A wide variety of mounting options are available for AeroScout T2s Tags – screw mounts,
adhesives, cradle, lanyard, badge clip, belt clip, Velcro and tie-wraps, and wrist straps. An
optional cradle allows mounting the tag on a wide array of assets and in various
environments.
Long Battery Life
A powerful, replaceable battery provides power for a period of up to 4 years. The Tag
periodically provides a report on the battery level so that when the battery level runs low,
it can be replaced efficiently with minimum down time. The AeroScout T2s Tag can also
be easily deactivated in order to conserve battery power.
Tag Management
The T2s Tag can be programmed via a wireless interface using the AeroScout Tag
Activator. Together with the AeroScout Tag Manager software it allows for easy and
efficient Tag configuration, activation or deactivation and programming.
Tag Programmability and Storage
The T2s Tag can store up to 15 messages of 15 bytes each. These messages can either be
pre-programmed via the Tag Manager or programmed on the fly by an AeroScout Exciter
when a tag is in proximity to it. These messages can also be transmitted in addition to the
standard location messages (the tags can be either configured to transmit one of the
messages or triggered by an AeroScout Exciter to transmit a specific message).
Active RFID Functionality
Using the AeroScout Exciter, the tag sends out specific location reports upon arrival at
chokepoints or gateways. The tag behavior can also be automatically modified while
passing through a chokepoint such as a doorway or gate. This includes
activating/deactivating tags or changing the tags’ transmission rate to accommodate
different usage patterns.
Compatibility and Non-interference
AeroScout Tags are 802.11b compatible. The tag’s clear channel sensing techniques avoid
interference with Wi-Fi networks. The use of the unlicensed 2.4GHz frequency band at low
power levels ensures no interference with other wireless equipment, making AeroScout
tags safe for use with such sensitive equipment as medical devices in a hospital.
Tag Mounting
Rugged Performance
AeroScout Tags are designed to function in harsh work environments and weather
conditions. The tag enclosure is water
to withstand significant physical shoc
Tag Mounting
The AeroScout T2s Tag is enclosed in a compact case and offers a variety of mounting
options described in this section.
Wrist Strap
Optional accessory -
Can be used to strap the tag around the wrist.
Figure 3.
AeroScout T2s Tag with Wrist Strap
Belt Clip
The optional belt clip comes with a cradle designed to attach T2s tags to a belt. Snap the
tag into the cradle and attach it to the belt.
Badge Clip Mount
This optional accessory allows mounting T2s Tags using a
AeroScout T2s Tag
AeroScout Tags are designed to function in harsh work environments and weather
conditions. The tag enclosure is water
-resistant, including immersion (IP-
67) and designed
to withstand significant physical shoc
ks.
The AeroScout T2s Tag is enclosed in a compact case and offers a variety of mounting
options described in this section.
Can be used to strap the tag around the wrist.
AeroScout T2s Tag with Wrist Strap
The optional belt clip comes with a cradle designed to attach T2s tags to a belt. Snap the
tag into the cradle and attach it to the belt.
This optional accessory allows mounting T2s Tags using a
badge clip
AeroScout T2s Tag
8
AeroScout Tags are designed to function in harsh work environments and weather
67) and designed
The AeroScout T2s Tag is enclosed in a compact case and offers a variety of mounting
The optional belt clip comes with a cradle designed to attach T2s tags to a belt. Snap the
Tag Mounting
Figure 4. AeroScout
badge clip mount
Follow these steps:
1.
Snap the badge clip mount to the back of the tag.
2.
Strap a badge clip to the flange.
Figure 5. AeroScout T2s
Tag with badge clip mount
Magnetic Mount
This optional accessory allows mounting T2s Tags to person's
magnetic mount.
AeroScout T2s Tag
badge clip mount
Snap the badge clip mount to the back of the tag.
Strap a badge clip to the flange.
Tag with badge clip mount
This optional accessory allows mounting T2s Tags to person's
shirt or scrubs
, using a
AeroScout T2s Tag
9
, using a
AeroScout T2s Tag
Tag Mounting 10
Figure 6. Magnetic Clip
Follow these steps:
1. Snap the tag to the magnetic clip.
2. Use the opposite plate to attach the tag to the scrubs or the shirt.
Figure 7. T2s Tag on a shirt using a magnetic clip
Using the Mounting Cradle
The mounting cradle allows you to fix the tag on surfaces where it cannot be attached
using the adhesive material or the strap. Using the cradle, tags can be easily removed and
replaced without the need to handle adhesives.
Fixing the Cradle to a Surface Using Screws
Follow these steps:
1. Screw the cradle on the asset, using two screws.
AeroScout T2s Tag
Tag Mounting 11
Figure 8.
2. Snap the tag into the cradle.
Securing the Tag to the Cradle
After snapping the tag into the cradle it is possible to secure the tag to the cradle using two
straps.
1. Thread the cradle strap through the upper and lower strapping holes and the
tag's upper and lower flanges.
Figure 9.
2. Thread the cradle strap through the strapping holes and the tag's back rail.
Tag Mounting
Figure 10.
3.
Tie the strap around the front of the tag.
Attaching the Cradle to a Pole
You can attach the cradle to a pole using two narrow straps. Follow these steps:
1.
Thread the cradle strap through the two pairs of strapping holes.
Figure 11.
AeroScout T2s Tag
Tie the strap around the front of the tag.
Attaching the Cradle to a Pole
You can attach the cradle to a pole using two narrow straps. Follow these steps:
Thread the cradle strap through the two pairs of strapping holes.
AeroScout T2s Tag
12
You can attach the cradle to a pole using two narrow straps. Follow these steps:
AeroScout T2s Tag
Removing Tags 13
2. Tie the straps to the pole.
3. Snap the tag into the cradle (or first tie the tag to the cradle and then attach it to
the pole).
Figure 12.
Removing Tags
Removing a Tag from a Cradle
The cradle holds the tag tightly. To detach the tag from the cradle, press the two knobs of
the cradle from both sides using your fingers.
Figure 13.
Figure 14
Tag Management
Tag Management
The AeroScout T2s
Tag can be configured, programmed and activated via a wireless
interface. This is done with the help of the AeroScout Tag Manager application and the
AeroScout Tag Activator.
In addition, Tag Manager is used to activate and deactivate tags and to program
messages on the tags.
The Tag Manager functions can also be activated via APIs that enable easy integration
with third-
party applications.
Note
Use Tag Manager Software version 4.04.04 and above to configure and
activate T2s Tags
Please refer to
AeroScout Tag Manager User Guide
Guide.
Tag Maintenance
Replacing the Internal Battery
The AeroScout Tag uses one 3
internal battery can last up to 4 years depending on the configured tag parameters (e.g. the
transmission interval rate).
Figure 15. T2s Tag Battery
AeroScout T2s Tag
Tag Management
Tag can be configured, programmed and activated via a wireless
interface. This is done with the help of the AeroScout Tag Manager application and the
In addition, Tag Manager is used to activate and deactivate tags and to program
The Tag Manager functions can also be activated via APIs that enable easy integration
party applications.
Use Tag Manager Software version 4.04.04 and above to configure and
AeroScout Tag Manager User Guide
and
AeroScout Tag Manager API User
Tag Maintenance
Replacing the Internal Battery
The AeroScout Tag uses one 3
.6V Lithium Thionyl Chloride (LTC) ½ AA size cell. This
internal battery can last up to 4 years depending on the configured tag parameters (e.g. the
AeroScout T2s Tag
14
Tag can be configured, programmed and activated via a wireless
interface. This is done with the help of the AeroScout Tag Manager application and the
In addition, Tag Manager is used to activate and deactivate tags and to program
stored
The Tag Manager functions can also be activated via APIs that enable easy integration
Use Tag Manager Software version 4.04.04 and above to configure and
AeroScout Tag Manager API User
.6V Lithium Thionyl Chloride (LTC) ½ AA size cell. This
internal battery can last up to 4 years depending on the configured tag parameters (e.g. the
AeroScout T2s Tag
Tag Maintenance 15
To replace a battery:
1. Deactivate the tag with Tag Activator and Tag Manager (recommended).
2. Remove the rear panel by unscrewing the case screws.
3. Disconnect the battery connector from the board
4. Carefully remove the old battery from the battery holder.
Note
Do
not use a metal object to remove the battery
5. Connect the battery connector to the board.
6. Install a new 3.6V lithium Thionyl Chloride ½ 'AA' size battery in the battery
holder.
WARNING: Use only batteries that have been approved by AeroScout.
There is a danger of fatal tag damage if the battery is replaced incorrectly
or by an incorrect type. Dispose used batteries according to the
instructions.
7. Close the rear panel.
8. Activate the tag.
9. Dispose of the old Lithium Thionyl Chloride battery properly.
WARN
ING: Local regulations vary. Federal regulations allow up to 100
kg./month of Lithium Thionyl chloride batteries to be disposed in common
landfill. All leads (the terminals) should be taped to prevent short circuit.
The user is responsible for safe disposal.
AeroScout T2s Tag
T2s Tag Models 16
Tag Battery Life
Table 1 presents battery life estimates for a new T2s tag battery. The parameters that affect
battery life include the tag transmission interval and the number of transmission channels
configured for the tag.
Note
The calculations in the table below are true for an operating temperature of
20ºC. The calculations do not take into consideration additional factors such as
Exciter activations of Tag, since these are individual parameters.
Transmission
Interval
Estimated Battery
Life for:
1 channel,
1 transmission
repetition
Estimated Battery
Life for:
1 channel,
2 transmission
repetitions
Estimated Battery
Life for:
3 channels,
1 transmission
repetition
Estimated Battery
Life for:
3 channels,
2 transmission
repetitions
1 second 61 days 47 days 26 days 19 days
5 seconds 266 days 158 days 104 days 59 days
10 seconds 1.3 years 278 days 192 days 107 days
30 seconds 2.4 years 1.67 years 1.26 years 272 days
1 minute 3.1 years 2.42 years 1.96 years 1.27 years
3 minutes 3.9 years 3.47 years 3.13 years 2.41 years
5 minutes 4.1 years 3.81 years 3.55 years 2.95 years
30 minutes 4.39 years 4.33 years 4.27 years 4.1 years
1 hour 4.42 years 4.39 years 4.36 years 4.27 years
Table 1 – T2 Tag Battery Life
Cleaning the Tag
Cleaning the external surface of the Tag’s housings can be done using Alcohol or Chloride
based wipers only
T2s Tag Models
AeroScout T2 Tag Comments Model
AeroScout T2s Tag Includes 1/2AA Lithium
battery and motion sensor
TAG-2300
AeroScout T2s Tag
with Call Button
Includes 1/2AA Lithium
battery, call button and
motion sensor
TAG-2300-C
AeroScout T2s Tag
Tag Accessory Models 17
AeroScout T2 Tag Comments Model
AeroScout T2s Tag
with Ultrasound
Receiver
Includes 1/2AA Lithium
battery, motion sensor and
ultrasound receiver
TAG-2300-U
AeroScout T2s Tag
with Ultrasound
Receiver and Call
Button
Includes 1/2AA Lithium
battery, motion sensor,
ultrasound receiver and a
Call Button
TAG-2300-CU
Table 2 – Regular T2s Tag Models
Tag Accessory Models
Mounting Accessories Comments Model
Tag cradle For attaching the tag to a
pole or similar surface. TAC-255
T2s Tag Wrist Straps 50-
pack
Sutitable for T2 Tags
attachment to the wrist TAC-221
Velcro Attachment Kit
50-pack
Velcro Patches
TAC-030
Double-sided Tape
Attachment Kit 50-pack
Adhesive Tape patches
TAC-031
Screw Kit TAC-065
Tie Wraps 2” TAC-060
T2s Badge Clip 20-pack TAC-210
T2s Badge Clip Mount
20-pack
TAC-280
T2s Belt Clip 20-pack TAC-085
Velcro straps 300mm/110mm TAC-035/036
T2s Tag magnetic mount
20-pack
TAC-290
T2s Tag battery 25-pack TAC-232
White Neck Straps Without / With AeroScout
logo TAC-070/071
Tag Management
Tag Management Suite Includes Tag Activator,
Tag Manager Software
and 110/220V to 12V
adaptor
AeroScout T2s Tag
Specifications 18
Mounting Accessories Comments Model
US Suite Includes 110/220v to 12v
adapter (US)
BWH-1000-02-TA-
U
Europe Suite Includes 110/220v to 12v
adapter (Europe) BWH-1000-02-TA-E
Japan Suite Includes 110/220v to 12v
adapter (Japan) BWH-1000-02-TA-J
UK Suite Includes 110/220v to 12v
adapter (UK)
BWH-1000-02-TA-
UK
Other
Tag Battery 25-Pack TAC-230
Tag Battery 50-Pack TAC-231
Table 3 – Tag Accessory Models
Specifications
Tag Specifications
Performance
• Outdoor range: Up to 200m (600 feet)
• Indoor range: Up to 80m (180 feet)
Physical and Mechanical
• Dimensions: 45mm x 31mm x 18mm (1.7in x 1.2in x 0.7in)
• Weight: 1.4oz (40g)
Radio
• 802.11b radio (2.4GHz)
• Low frequency receiver (125kHz)
• Transmission power: up to +19dBm, ~81mW
• Clear channel sensing avoids interference with wireless networks
Ultrasound Receiver
• Frequency 40KHz
AeroScout T2s Tag
Specifications 19
Environmental Specifications
• Temperature: -30°C to +75°C (-22°F to 167°F)
• Humidity: 0 to 100%, condensing
• The housing is water and dust resistant and includes a rubber lining.
• IP-67
Electrical
• 3.6V Lithium ½ AA battery (replaceable)
• Battery life: up to 4 years
Certification
Radio:
• FCC Part 15, sub-part C class B, sub-part B
• EN 300-328, EN 300-330, EN 301-489
• RSS 210 (Canada)
• ARIB STD-T66 (Japan), ARIB STD-33 (Japan)
• MIC (Korea)
Safety:
• CE
• cTUVus (EN60950)
US Patents
• 6,963,289
• 7,295,115
• 7,552,049 B2
• 7,403,108 B2
AeroScout T2s Tag
Safety and Warnings 20
Safety and Warnings
FCC STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
a) Reorient or relocate the receiving antenna.
b) Increase the separation between the equipment and receiver.
c) Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
d) Consult the dealer or an experienced radio/TV technician.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
a) This device may not cause harmful interference
b) This device must accept any interference received, including interference that may cause undesired
operation.
FCC Warning
Modifications not expressly approved by the manufacturer could void the user authority to operate
the equipment under FCC Rules.
AeroScout T2s Tag
Limited Warranty 21
Limited Warranty
Hardware. AeroScout Inc. ("AeroScout") warrants that commencing from the date of delivery to Customer and
continuing for a period of one (1) year thereafter (the “Warranty Period”), the Hardware will be free from defects in
material and workmanship under normal use subject to terms hereof. The date of shipment of a Product by
AeroScout is set forth on the packaging material in which the Product is shipped. This limited warranty extends only
to the original user of the Product. Customer's sole and exclusive remedy and the entire liability of AeroScout and its
suppliers under this limited warranty will be, at AeroScout’s or its service center's option, shipment of a replacement
within the period or a refund of the purchase price if the Hardware is returned to the party supplying it to Customer, if
different than AeroScout, freight and insurance prepaid. AeroScout replacement parts used in Hardware repair may
be new or equivalent to new. AeroScout’s obligations hereunder are conditioned upon the return of affected articles
in accordance with AeroScout’s then-current Return Material Authorization (RMA) procedures.
Restrictions: This warranty does not apply if the Product (a) has been altered, except by AeroScout, (b) has not
been installed, operated, repaired, or maintained in accordance with instructions supplied by AeroScout, (c) has
been subjected to abnormal physical or electrical stress, misuse, negligence, or accident; or (d) is provided for beta,
evaluation, testing, or demonstration purposes for which AeroScout does not receive a payment of purchase price or
license fee.
Exclusions:
This warranty shall have no coverage of the following:
• Batteries (other than DOA -Dead On Arrival)
• Plastics (including defects in appearance, cosmetics, decorative or structural items including framing and
non-operative parts).
• Tag Calibration
• Expenses related to removing or reinstalling the Product
Defects or damage that result from the use of Non-AeroScout certified Products, Accessories, Software or other
peripheral equipment are excluded from coverage.
Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification
in any way by someone other than AeroScout, or its partners, are excluded from coverage.
Extended Warranty:
AeroScout offers an extended warranty. The initial year of the extended warranty must be purchased at the time of
the product purchase or before the original warranty expires. The extended warranty may be renewed again for a
maximum of two additional years (on top of the initial warranty period). Warranty extensions must be purchased
prior to the existing warranty expiration and will not be available after the original/extended warranty expires.
DISCLAIMER OF WARRANTY. EXCEPT AS SPECIFIED IN THIS WARRANTY, ALL EXPRESS OR IMPLIED
CONDITIONS, REPRESENTATIONS, AND WARRANTIES INCLUDING, WITHOUT LIMITATION, ANY IMPLIED
WARRANTY OR CONDITION OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
NONINFRINGEMENT, SATISFACTORY QUALITY OR ARISING FROM A COURSE OF DEALING, LAW, USAGE,
OR TRADE PRACTICE, ARE HEREBY EXCLUDED TO THE EXTENT ALLOWED BY APPLICABLE LAW. TO THE
EXTENT AN IMPLIED WARRANTY CANNOT BE EXCLUDED, SUCH WARRANTY IS LIMITED IN DURATION TO
THE WARRANTY PERIOD. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH
VARY FROM JURISDICTION TO JURISDICTION.
This disclaimer and exclusion shall apply even if the express warranty set forth above fails of its essential purpose.
Under no circumstances shall AeroScout’s liability under this limited warranty exceed the actual cash value of the
Product at the time Consumer returns the Product for repair, determined by the price paid by Consumer for the
Product less a reasonable amount for usage.
Please use the following link to submit your tickets using AeroScout’s support portal:
http://support.aeroscout.com
About AeroScout
AeroScout is the market leader in Unified Asset Visibility solutions. Clients improve operational
efficiency and quality using AeroScout products that leverage standard Wi-Fi networks to track and
manage the location, condition and status of mobile assets and people. AeroScout’s global customer
base consists of leading hospital, manufacturing and logistics organizations, including many of the
Fortune 500. The company originally invented the first Wi-Fi-based Active RFID tag, and today is
widely recognized as leading the market in number of deployments and tags shipped. Headquartered
in Redwood City, Calif., AeroScout has offices in Europe, Asia, the Middle East, Latin America and
Australia. For more information, please visit www.aeroscout.com.
AeroScout (Headquarters)
1300 Island Drive
Suite 202
Redwood City, CA 94065
Tel: +1 (650) 596-2994
Fax: +1 (650) 596-2969
E-mail: info@aeroscout.com
Europe, Middle East, Africa Office
Tel : +32 2 709 29 49
Fax : +32 15 30 80 99
E-mail: emea@aeroscout.com
Japan Office
Tel: +81 3 3556 9003
Fax: + 81 3 5875 3723
E-mail: info@aeroscout.co.jp
Latin America Office
Tel : +52 55 5001 5769
E-mail: latam@aeroscout.com
Asia-Pacific Sales
Tel : +1 650 596 2994
E-mail: apac@aeroscout.com
Australia and New Zealand Sales
Tel : +61 3 9038 8690
E-mail: anz@aeroscout.com