Alarm com orporated 143470L Integrated modular communicator for security panels User Manual Certification Application Report

Alarm.com Incorporated Integrated modular communicator for security panels Certification Application Report

User Manual

Rhein Tech Laboratories, Inc. Client: Alarm.com
360 Herndon Parkway Model/HVIN: ADC-470L
Suite 1400 Standards: FCC 15.247/IC RSS-247
Herndon, VA 20170 ID’s: YL6-143470L/9111A-143470L
http://www.rheintech.com Report #: 2016204DTS
Page 44 of 56
Appendix J: Manual
Please refer to the following pages.
Copyright © 2016 Alarm.com | www.alarm.com | v1.0
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Simon XT/XTi/XTi-5 LTE/IP Module | Installation Guide
Simon XT/XTi/XTi-5 LTE/IP Module
INSTALLATION GUIDE
Introduction
The LTE/IP module for Simon XT, XTi, and XTi-5 enables wireless reporting of
all alarms and other system events from the Interlogix Simon XT, XTi, and
XTi-5 control panel on the 4G LTE wireless (cellular) network and broadband
connection (if available). The module can be used as the primary
communication path for all alarm signaling, or as a backup to a telephone
line connection to the central monitoring station. The wireless alarm
signaling and routing service is operated by Alarm.com. The LTE/IP Module
also features integrated support for Alarm.com’s emPower™ solution with
built-in Z-Wave capabilities and for Alarm.com’s Image Sensor.
The module interfaces with the Simon XT, XTi, and XTi-5 panels, fits into a
special compartment inside the panel, and is powered by the control panel
and panel battery.
Contact Information
For additional information and support on Alarm.com products and services,
please visit www.alarm.com/dealer or contact Alarm.com technical support
at 1-866-834-0470.
Compatibility
The LTE/IP module is compatible with all Simon XT (version 1.3 and up), all
XTi, and all XTi-5 control panels.
Account Creation
Before installing an Alarm.com LTE/IP Module in a Simon XT, XTi, or XTi-5
system, a new customer account needs to be created with Alarm.com. We
recommend creating the account at least 24 hours in advance of installation
to ensure that the radio is activated prior to installation.
To activate an account go to www.alarm.com/dealer and login. Under the
“Customers” heading at the top left of the page click on “Create New
Customer”. You will need the following customer information to create the
account:
Customer Address
Customer Phone Number
Customer E-mail
Preferred login name for the customer
Alarm.com Radio Serial Number
At the end of the account creation process you will be able to print a
Welcome Letter for the customer that has their login information and
temporary password for the Alarm.com website.
Installation
Installation consists of inserting the module into the panel, attaching the
antenna, and performing an LTE phone test at the panel.
Follow these guidelines during installation:
Before affixing the panel to a wall, verify the LTE signal level at the
installation location. On the XT panel, press and hold the 5 key for 10
seconds to view the LTE signal level. On the XTi and XTi-5 panel, enter
‘Programming’ ‘Interactive Services’ ‘Modules Status’. With
either panel, module LED L4 blinks to indicate signal strength. (See
Tables 1-5 for LED details.) An installation location with a sustained
signal level of two or more bars is recommended.
Do not exceed the panel total output power when using panel power
for the LTE/IP Module, hardwired sensors, and /or sirens. Refer to the
specific panel installation instructions for details.
Only one LTE/IP Module can be used per Simon XT, XTi, or XTi-5 panel.
The LTE/IP Module draws a maximum of 100 mA average during normal
operation. In PowerSave Mode, during or immediately following an AC
power failure, the module will draw only 5mA on average.
Avoid mounting the panel in areas with excessive metal or electrical
wiring, such as furnace or utility rooms.
Leave 12 to 18 in. of open space around the module antenna.
Do not install the control panel and module in a basement or other
below-ground location. Doing so will negatively impact LTE signal
strength.
Tools and supplies needed
You will need the following tools and supplies:
Small flat-head and Phillips screwdrivers
Screws (included)
Antenna (included)
Module Insertion and Antenna Installation
Before installing the module, disconnect the battery and AC power from the
panel.
1) Open the panel by pressing the two tabs (Fig. 1) on the top of the XT or by
lifting the tabs on the XTi and XTi-5 panel.
Figure 1: Top View of Simon XT, XTi, and XTi-5 Panels
2) The module compartment can be found behind the front panel that
swings down, to the left of the battery compartment as seen in Fig. 2
below.
Figure 2: Module Compartment for Simon XT, XTi, and XTi-5 Panels
3) Push antenna end into open module connector to snap the antenna onto
the module. The module must be seated correctly beneath the two small,
plastic corner tabs, as shown in Fig. 3, to ensure it fits into the
compartment properly.
Top View of Simon XTi and XTi-5 Panel
Module Compartment
Top View of Simon XT Panel
Copyright © 2016 Alarm.com | www.alarm.com | v1.0
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Simon XT/XTi/XTi-5 LTE/IP Module | Installation Guide
Figure 3: Module Plastic Corner Tabs
4) Insert the module by angling the end of the module where the antennas
are attached downwards, making sure that the edge of the module sits
below the plastic tabs (see Fig. 3). Once the module is seated evenly,
carefully push the bottom of the module into the 8-pin connector beneath
it.
5) Thread the primary antenna’s wire through the channel in the bottom of
the panel. This antenna can then be inserted into the wall behind the
panel. The antenna should be placed at least 3 feet away from the panel,
and in order to obtain optimal reception the antenna should be affixed as
high up as possible.
6) The secondary antenna (pre-attached to the module) should be routed
and placed as shown in Fig. 4.
Figure 4: LTE Antenna Routing and Placement
Power Up
Reconnect panel battery and AC power. When an LTE/IP Module is
connected to a powered control panel, the LEDs at the bottom of the module
will become active. It may take a few moments after power up for the LEDs
to become active. If the LEDs do not light up at all, ensure that the module
has been fully inserted into the connector beneath it then perform a full
power cycle by following these steps:
1) Disconnect the battery leads and unplug the panel power transformer
from AC power.
2) Verify that the module is inserted securely and that the antenna is
snapped-in completely.
3) Connect battery leads to the battery. On the XT, make sure to observe
polarity (red to + and black to ) and to keep the wires outside of the tab
holding them in place.
4) Plug the panel power transformer into the AC outlet.
It is important to plug the battery in before plugging in the transformer,
otherwise the panel will issue a “System Low Battery” message regardless of
the battery voltage level.
LTE Phone Test (Module Registration)
To initiate module communication with Alarm.com and the LTE network the
first time, perform a “LTE phone test”.
To perform a Phone Test on a Simon XT:
1) Scroll Down through the control panel menu until it displays “System
Tests” and Press “OK”.
2) Enter the installer code (default 4-3-2-1), then “OK”.
3) Scroll down until the panel displays “Comm Test” and “OK”. The panel will
display “LTE Comm Test in progress” to indicate the test has been
initiated.
Quick Phone Test:
1) On the main screen with the panel disarmed, hold down the ‘3’ key for 5
seconds.
2) The panel will display “LTE Comm Test in progress” to indicate the test has
been imitated.
To perform a Phone Test on a Simon XTi and XTi-5:
1) Press the Status & Settings icon on the lower right of the home screen.
2) Scroll Down and press “Programming”.
3) Enter the installer code (default 4-3-2-1), then “OK”.
4) Press “System Tests”.
5) Press “Comm Test”. The panel will display “LTE Comm Test in progress” to
indicate the test has been initiated.
The Simon XT, XTi, and XTi-5 panel will let you know when the LTE Phone
Test has completed by displaying “LTE Test signal sent OK” on the panel
screen. This indicates that Alarm.com has received and acknowledged the
signal. This does not guarantee that the signal went through to a central
station; it confirms that the Alarm.com Operations Center received the
signal. The central station should be contacted directly to verify that the
signal was received on the correct account and that the Central Station
routing settings have been set up correctly. The signal may not go through
to the central station if (a) the Central Station Account settings were entered
incorrectly on the Alarm.com Dealer Site or (b) if Alarm.com was unable to
send the signal successfully to the Central Station receivers. In these cases
the panel will show a “Fail to Communicate” message.
Required Settings for LTE/IP module
Some panel settings are changed automatically when the LTE/IP module is
connected to the control panel. These settings should not be altered. They
are:
Sensor/Zone 40: Upon initial module power up, the panel recognizes and
learns the LTE/IP module as sensor/zone 40 and assigns “LTE Module” as the
sensor/zone name. Any device previously residing in panel memory as
sensor/zone 40 is automatically deleted and must be learned into panel
memory using any available sensor/zone number between 01 and 39.
Clock: The LTE/IP module sets the panel clock when it connects to Alarm.com
and then updates it every 18 hours. It is important to select the correct panel
time zone on the Alarm.com website, or the panel time will not be accurate.
If a system is powered up before the customer account has been created,
the time zone will default to Eastern Time.
Top of Panel
Plastic
Corner Tabs
Copyright © 2016 Alarm.com | www.alarm.com | v1.0
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Simon XT/XTi/XTi-5 LTE/IP Module | Installation Guide
Smoke Supervision: The Smoke Supervision setting (enables 200s smoke
alarm supervision between panel and smoke detectors) for XT version 1.6
and up, XTi version 1.7 and up, and XTi-5 is not compatible with the
Alarm.com LTE/IP module. This setting will be automatically disabled when
the module connects and should not be enabled at the panel. The default
supervision with the Smoke Supervision setting disabled is 1 hour.
Troubleshooting: Module Status Information
Module status information for verifying and troubleshooting module
connection status or errors can be found through the Interactive Services
menus on the XT, XTi, and XTi-5 panels. On Simon XT 1.3 & up, go to the
‘System Test’ → ‘Interactive Services’ → ‘LTE Module Status’ menu. On the
XTi and XTi-5, this information can be accessed through ‘Programming’ →
‘Interactive Services’ → ‘Module Status’.
See Table 1 below for potential module statues.
Table 1: LTE/IP module satuses
Idle
Most common state
Roaming
Roaming on partner network.
PowerSave Mode
AC Power is Down
Registering…
Same as 3 flashes on LED L1
Connection Error
Same as 4 Flashes on LED L1
Radio Error
Radio is not operating correctly, same as 5
flashes on LED L1
Server Error
Same as 8 flashes on LED L1
Connected
Currently talking to Alarm.com Servers
Connecting…
In the process of connecting to Alarm.com
Updating…
Updating Signal Level
In addition, some of the information can be retrieved on the Simon XT via
long key presses from the keypad. Press and hold the following panel keys
for 10 seconds to display the given information on the panel display. Most
messages are displayed for less than 30 seconds but can be cut short by
pressing the # Key for 10 seconds.
Table 2: LTE/IP module Statuses
1 Key
10-digit module serial number. This number is needed to create
the Alarm.com customer account.
2 Key
Module firmware version. (e.g. 4183a)
3 Key
Performs Phone Test
5 Key
Wireless signal strength level and module status or error, if any.
The panel will display bars for the signal level (0 to 5) and a
number (2 to 31) followed by the Mode it is in. (See “LTE/IP
module statuses” on Table 1).
6 Key
Battery voltage as read by the module, to two decimal places, and
the AC power status. (e.g. Battery: 6.79v, AC Power OK)
8 Key
LTE frequency used by the module: "High" = 1700MHz; "Low"
= 700 MHz.
Various Module States (Modes)
There are three module states, or modes, as described below:
Idle Mode. AC power is OK and the module is not currently talking to
Alarm.com.
PowerSave Mode. The module just powered up, AC power is down, or AC
power was recently restored and the battery is recharging. The module is
fully functional and will go into Connected Mode as soon as a signal needs to
be sent. Press and hold the 5 Key for 10 seconds to switch the module into
Idle Mode and update the signal level reading. The system will go into Idle
Mode every 2 hours to check for any incoming messages.
Connected Mode. The module is currently talking to Alarm.com. The
module stays in Connected Mode for at least four minutes after reporting
an event to Alarm.com, unless the 5 Key is pressed and held for 10 seconds,
which will cause the module to go back to Idle Mode.
Sleep Mode. The panel is not connected to AC power, or there is an AC
power failure, and the battery level is low. The module will connect to
Alarm.com to send a signal, but will otherwise draw almost no power.
Note: If the LTE/IP module is powered down for a short period of time,
buffered messages from Alarm.com may be received when module power is
restored.
Improving Wireless Signal Strength
Guidelines for optimal wireless signal strength:
Install the module above ground level, as high up as possible within the
structure.
Install the module near or adjacent to an outside-facing wall of the
structure.
Do not install the module inside a metal structure or close to large
metal objects or ducts.
Make sure to follow the antenna positioning guidelines that are
included with the antenna. Certain antennas must be oriented a specific
way in order to receive signals.
Upgrade the antenna. If using the 1/4 wave antenna included with the
LTE/IP module, upgrade to a remote cable antenna. Contact Alarm.com
technical support for antenna options.
As you make changes to the module location or antenna to improve signal
strength, request updated signal readings to verify changes. To request an
updated reading, press and hold the “5” key for 10 seconds on the XT or
press the ‘Refresh’ button in the “Module Status” menu on the XTi or XTi-5.
Table 3: Simon XT 1.3 and up Interactive Services Menu
Menu
Description
System Programming +
Installer Code
Scroll down to System Programming,
enter the Installer Code and press OK
- Interactive Services
Scroll up to Interactive Services and press
OK
-- LTE Module Status
Scroll down through the various LTE
module information screens
--- Radio
Signal level, connection status, roaming
status, and errors (if any)
--- LTE Freq.
LTE frequency used by the module.
--- LTE Band
By default the module will choose the best
LTE band.
--- Battery
Current battery voltage and AC power
status
--- SN
Module serial number. Needed to create
or troubleshoot an Alarm.com account.
--- SIM card
IMSI number. Sometimes needed to
troubleshoot an account
--- Version
LTE module firmware version and sub-
version. Example: 4183a, where 4 = XT,
183 = module firmware version, a =
subversion (the label on the module will
say X183)
-- Z-Wave Setup2
This menu is used to add, remove, and
troubleshoot Z-Wave devices and
networks. To control Z-Wave devices via
the Alarm.com website and smart phone
apps, you will also need to enable Z-Wave
services on the account.
Copyright © 2016 Alarm.com | www.alarm.com | v1.0
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Simon XT/XTi/XTi-5 LTE/IP Module | Installation Guide
--- Number of Z-Wave
Devices2
The total number of Z-Wave devices
currently known to the LTE module.
--- Add Z-Wave Device2
Press OK to enter Z-Wave Add Mode.
Make sure the device you are trying to add
is powered up and within 3 to 6 feet of the
Simon XT, XTi, or XTi-5 panel. Refer to the
manufacturer’s instructions for button
presses required to enroll device.
--- Remove Z-Wave Device2
Press “OK” to remove an existing Z-Wave
device, or to “reset” a Z-Wave device that
was previously learned into a different Z-
Wave network. Previously enrolled
devices must be reset before they can be
enrolled into the module.
--- Z-Wave Home ID2
Press “OK” to query the Z-Wave network
Home ID. If the ID is 0, verify that the
module has communicated with
Alarm.com and that the Alarm.com
account is set up for Z-Wave.
-- Account Creation
This menu is available only to installers
who have their own Alarm.com account
creation system. You must enter a
Technician ID and a Lead ID in order to use
this menu.
--Image Sensor Setup1
An Image Sensor daughterboard is
required to enable Image Sensor
capabilities on the module. This menu is
only active if an Image Sensor
daughterboard is connected.
--- Learn Image Sensor1
Press “OK” to enter Add Mode. Enroll the
Image Sensor by inserting batteries or
resetting.
--- Delete Image Sensor1
Press “OK” and scroll to the Image Sensor
to delete. Press “OK” to delete.
---Image Sensor Settings1
Press “OK” and scroll to the Image Sensor
of interest. Press “OK”.
----Image Sensor #[x]1
[x] is the sensor ID. Press “OK” to view
information on this Image Sensor.
-----[Power Information]1
Gives information on the Image Sensor’s
battery level and power status.
-----Signal1
The signal strength of the communication
between the Image Sensor and the Image
Sensor daughterboard.
-----Test PIR1
Press “OK” to put the Image Sensor in PIR
Test Mode.
-----PIR Sensitivity1
Press “OK” to view current selection. Scroll
down to view available sensitivity levels.
Press “OK” to select.
-- Dealer Logo Update
This menu is used to upload a Dealer logo
to the two-way talking touchscreen
(2WTTS). (Only available for dealers who
have set up this feature with Alarm.com.)
Press “OK”. If a logo is NOT available for
upload to the 2WTTS, you will see “Logo
update not available”. If a logo is available,
you will be asked to wait until the panel’s
LEDs start flashing, then wait until the
panel’s LEDs stop flashing – at which time
the logo should show on the 2WTTS.
System Test + Installer Code
Scroll down to System Test, enter the
Installer Code and press OK
- Interactive Services
Scroll up to Interactive Services and press
OK
-- Sensor Reporting Test
This menu is used to automate the process
of confirming that all sensors report
correctly to the Central Station. It will put
the account on test and request the list of
sensors that did not report correctly. It is
available only to installers who have
integrated their sensor testing process
with the Central Station and with
Alarm.com
-- AVM/LTE Test
This menu is used to automate the process
of testing AVM over the LTE link. It is
available only to installers who have
integrated their wireless AVM testing
process with the Central Station and with
Alarm.com
-- LTE Module Status
See Installer Programming section above.
System Test + Master Code
Scroll down to System Test, enter the
Master Code and press OK
- Interactive Services
Scroll up to Interactive Services and press
OK
-- LTE Module Status
See Installer Programming section above.
-- Z-Wave Setup
See Installer Programming section above.
-- Thermostat Settings
This menu is used to troubleshoot the
interaction between Z-Wave thermostats
and the two-way wireless talking touch
screen (2WTTS).
--- Thermostat 1, 2, 3
Select the thermostat and press OK.
---- Node ID
The Z-Wave node id of the Z-Wave
thermostat. If 0, then the Z-Wave
thermostat has not been found. You may
need to troubleshoot the Z-Wave network
via the Z-Wave Setup menu. Press “OK” to
have the module try to find the
thermostat again.
---- Mode
The Z-Wave thermostat’s current mode
(Off, Heat, Cool)
---- Setpoints
The current heating and cooling setpoints
of the Z-Wave thermostat. These are the
temperature thresholds that determine
when the heating or cooling unit will turn
on.
---- Fan
The current fan mode (Auto, On)
---- Schedules
Shows whether the thermostat is running
on a schedule (On), or is using a fixed
setpoint. Note that these thermostat
schedules must be set from the
Alarm.com website. Some Z-Wave
thermostats allow setting schedules
directly at the thermostat. These built-in
schedules cannot be set or controlled via
the website or via the touch screen
(2WTTS).
Copyright © 2016 Alarm.com | www.alarm.com | v1.0
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Simon XT/XTi/XTi-5 LTE/IP Module | Installation Guide
---- Update 2WTTS
Press OK to force an update of the
thermostat information shown on the
touch screen (2WTTS). Note that these
updates may take several minutes to
complete. To speed up the process, go
into System Programming. This puts the
panel in high-speed communication mode
with the touch screen.
---- Remove From 2WTTS
To remove the association between the Z-
Wave thermostat and the touch screen
(2WTTS). This will hide the Thermostat
page on the 2WTTS.
---- Last Temp. Read
For troubleshooting only. Shows how
many unsuccessful attempts were made
by the LTE module at trying to
communicate with the Z-Wave
thermostat. A low number of 0 or 1 is
normal.
-- Request Weather Update
Press OK if the weather forecast is not
showing on the touch screen (2WTTS).
1
All Image Sensor menus are only available when an Image Sensor daughterboard
has been connected to the module. An Image Sensor daughterboard is required
to enable Image Sensor functionality. An interactive Alarm.com account with an
Image Sensor service plan is required for image capabilities and features.
2 Refer to the emPowerTM installation instructions and guides on the Alarm.com
Dealer Site for more information on Z-Wave enrollment and troubleshooting.
Table 4: XTi and XTi-5 Interactive Services Menu
Menu
Description
System Programming +
Installer Code
Scroll to Programming and enter the
Installer Code.
- Interactive Services
Select Interactive Services.
-- Module Status
Provides status and troubleshooting
information for the LTE module.
-- Image Sensor1
Enroll, troubleshoot and configure Image
Sensors. This menu can also be used to
retrieve images from the enrolled Image
Sensors.
---Status1
View signal strength, PIR, battery and
other information about each Image
Sensor enrolled.
----Set PIR Sensitivity1
View and configure the PIR sensitivity for
the Image Sensor.
---Privacy1
Remove all Image Sensor images currently
stored on the XTi or XTi-5 panel. (This
does not affect image storage on the
Alarm.com online account.)
--- Add1
Enroll the Image Sensor by inserting
batteries or resetting.
---Image List1
View list of images captured by the Image
Sensor(s) on the system and request to
have specific images sent to the panel for
local viewing.
--- Test1
Put the Image Sensor in PIR Test Mode
(LED on sensor illuminates when
activated) or request an “Installer Peek-In
Now” to test image capture.
--- Delete1
Delete Image Sensors from the panel.
--Set Dealer Logo
Send the dealer logo to the panel and
touch screen. (Only available for dealers
who have set up this feature with
Alarm.com.)
-- Weather Update
Request a Weather Update if the weather
forecast is not showing on the XTi or XTi-5
touch screen. To speed up the process,
stay in Programming. This keeps the panel
in high-speed communication mode with
the touch screens.
-- Z-Wave2
Used to add, remove, and troubleshoot Z-
Wave devices and networks. To control Z-
Wave devices via the Alarm.com website
and smart phone apps, you will also need
to enable Z-Wave services on the account.
--- Add Device2
Add Z-Wave devices to the module’s
network. Make sure the device you are
trying to add is powered up and within 3
to 6 feet of the Simon XTi or XTi-5 panel.
Read the manufacturer’s instructions on
what button to press on the device to
enroll it.
--- Remove Device2
Remove an existing Z-Wave device, or to
“reset” a Z-Wave device that was
previously learned into a different Z-Wave
network, before you can learn it into the
LTE module.
---Update 2WTTS
Press Update 2WTTS to force an update of
the thermostat, lights or locks information
shown on the touch screen (2WTTS). Note
that these updates may take several
minutes to complete.
----Thermostats
View thermostat data and update/remove
thermostats from display on the panel and
touch screens.
----Lights
Update the lights list shown on the panel
and touch screens.
----Locks
Update locks list shown on panel and
touch screens and pair locks with their
door contact sensor.
--- Advanced2
Provides additional functionality for
advanced Z-Wave troubleshooting and
configuration.
---- Rediscovery2
Network rediscovery allows the system to
determine the most efficient
communication patch between Z-Wave
devices. (During this process the Z-Wave
network is busy and cannot respond to
other commands.)
---- Replicate Mode2
Initiates replicate mode on the panel.
---- Send Node Info2
For advanced use only. Do not use unless
directed to do so by Alarm.com.
---- Refresh Thermostat2
Requests updated thermostat data.
--Advanced Menu
This menu houses advanced LTE/IP
module tasks.
---Auth. Code
Requests an authorization code from
Alarm.com for use on the Image Sensor
Installer Test Site.
(www.alarm.com/imagesetup).
Copyright © 2016 Alarm.com | www.alarm.com | v1.0
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Simon XT/XTi/XTi-5 LTE/IP Module | Installation Guide
---Create Account
This menu is available only to installers
who have their own Alarm.com account
creation system. You must enter a
Technician ID and a Lead ID in order to use
this menu.
System Programming +
Master Code
Scroll to Programming and enter the
Master Code.
- Interactive Services
Select Interactive Services.
-- Module Status
Provides status and troubleshooting
information for the LTE/IP module.
-- Image Sensor
This menu is used to view the status of
and test Image Sensors. This menu can
also be used to retrieve images from the
enrolled Image Sensors.
---Status
View signal strength, PIR, battery and
other information about each Image
Sensor enrolled.
---Privacy
Clear all Image Sensor images currently
stored on the XTi or XTi-5 panel. (This
does not affect image storage on the
Alarm.com online account.)
---Image List
View list of images captured by the Image
Sensor(s) on the system and request to
have specific images sent to the panel for
local viewing.
--- Test
Put the Image Sensor in PIR Test Mode
(LED on sensor illuminates when
activated) or request an “Installer Peek-In
Now” to test image captures.
-- Weather Update
Request a Weather Update if the weather
forecast is not showing on the XTi or XTi-5
touch screen. To speed up the process,
stay in Programming. This keeps the panel
in high-speed communication mode with
the touch screens.
-- Z-Wave2
Used to add, remove, and troubleshoot Z-
Wave devices and networks. To control Z-
Wave devices via the Alarm.com website
and smart phone apps, you will also need
to enable Z-Wave services on the account.
--- Add Device2
Add Z-Wave devices to the module’s
network. Make sure the device you are
trying to add is powered up and within 3
to 6 feet of the Simon XTi or XTi-5 panel.
Read the manufacturer’s instructions on
what button to press on the device to
enroll it.
--- Remove Device2
Remove an existing Z-Wave device, or to
“reset” a Z-Wave device that was
previously learned into a different Z-Wave
network, before you can learn it into the
LTE/IP module.
---Update 2WTTS
Press Update 2WTTS to force an update of
the thermostat, lights or locks information
shown on the touch screen (2WTTS). Note
that these updates may take several
minutes to complete.
----Thermostats
View thermostat data and update/remove
thermostats from display on the panel and
touch screens.
----Lights
Update the lights list shown on the panel
and touch screens.
----Locks
Update locks list shown on panel and
touch screens and pair locks with their
door contact sensor.
--- Advanced2
Provides additional functionality for
advanced Z-Wave troubleshooting and
configuration.
---- Rediscovery2
Network rediscovery allows the system to
determine the most efficient
communication patch between Z-Wave
devices. (During this process the Z-Wave
network is busy and cannot respond to
other commands.)
---- Replicate Mode2
Initiates replicate mode on the panel.
---- Send Node Info2
For advanced use only. Do not use unless
directed to do so by Alarm.com.
---- Refresh Thermostat2
Requests updated thermostat data.
1All Image Sensor menus are only available when an Image Sensor daughterboard
has been connected to the module. An Image Sensor daughterboard is required
to enable Image Sensor functionality. An interactive Alarm.com account with an
Image Sensor service plan is required for image capabilities and features.
2 Refer to the emPowerTM installation instructions and guides on the Alarm.com
Dealer Site for more information on Z-Wave enrollment and troubleshooting.
Copyright © 2016 Alarm.com | www.alarm.com | v1.0
7
Simon XT/XTi/XTi-5 LTE/IP Module | Installation Guide
Walking the Customer through New User Setup on the Web
This section describes how to help your customer set up their website
account, and only applies to customers on an interactive service plan with an
online account. (Skip this step for customers using the module for wireless
signaling only).
Before the customer can configure their website account, the Alarm.com
account for that customer must be created on the Dealer Site, and the LTE/IP
module associated with the account must be installed successfully.
To log in and access their account, the customer can go to www.alarm.com
(or custom dealer website address) to complete the new subscriber setup
procedure.
The customer will need the following:
The website login and temporary password included on the Alarm.com
Welcome Letter generated when the account was created by the Dealer
A list of their system sensors and touch screens with corresponding
zone IDs
At least one phone number and e-mail address where notifications can
be sent
Note: At least one sensor must be learned into the panel to complete the
new subscriber setup. If not all sensors and touch screens were learned in
before powering up the module, an updated sensor list must be requested
by performing an LTE phone test or requesting an updated equipment list
from the Dealer Site.
Specifications
Compatible
Simon XT panels with software versions 1.3 and
later, Simon XTi, and Simon XTi-5
Power requirements
6V nominal
Standby current
100mA (5mA in PowerSave Mode)
Peak current
1.7 A
Operating temperature
32 to 120°F (0 to 49°C)
Storage temperature
-30 to 140°F (-34 to 60°C)
Max. relative humidity
90% non-condensing
Cellular network
4G LTE
Dimensions
(H x W) 4 1/16 x 1 7/8 in.
Regulatory Information
Changes or modifications not expressly approved by Alarm.com can void the
user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment in to an outlet on a circuit different from that
which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with the FCC RF radiation exposure limits set forth
for an uncontrolled environment. This equipment should be installed and
operated with a minimum distance of 20 centimeters between the radiator
and your body.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference; (2)
This device must accept any interference received, including interference that
may cause undesired operation.
Under Industry Canada regulations, this radio transmitter may only operate
using an antenna of a type and maximum (or lesser) gain approved for the
transmitter by Industry Canada. To reduce potential radio interference to
other users, the antenna type and its gain should be so chosen that the
equivalent isotropically radiated power (e.i.r.p.) is not more than that
necessary for successful communication.
Conformément à la réglementation d'Industrie Canada, le présent émetteur
radio peut fonctionner avec une antenne d'un type et d'un gain maximal (ou
inférieur) approuvé pour l'émetteur par Industrie Canada. Dans le but de
réduire les risques de brouillage radioélectrique à l'intention des autres
utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la
puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité
nécessaire à l'établissement d'une communication satisfaisante.
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux
appareils radio exempts de licence. L'exploitation est autorisée aux deux
conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2)
l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d'en compromettre le fonctionnement.
Listings
FCC ID: YL6-143470L
IC: 9111A-143470L
M/N: ADC-470L
This device contains
FCC ID: RI7LE910SV
IC: 5131A-LE910SV

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