Alcatel Onetouch 2000 Owners Manual IP4777_2000X_UM_Eng_GB_16_131202

2000 - User Manual 2000-ug-english Free User Guide for Alcatel Mobile Phone, Manual - page3

Alcatel+one+touch-2000-user-manual Alcatel - Schematics & Service Manuals PDF

2014-08-26

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Table of contents
Safety and use...................................................................... 3
General information ......................................................... 10
1 Getting started ............................................................ 12
1.1
1.2
1.3

Messages ....................................................................... 25
4.1
4.2
4.3

Write message ...................................................................................25
Read message .....................................................................................27
Settings .................................................................................................27

10
11
12
13
14

Profiles..................................................................................................41
Phone settings ....................................................................................43
Call settings .......................................................................................45
Network selection ............................................................................47
Security ................................................................................................48
Restore default...................................................................................48
Regulatory & Safety...........................................................................48

Making the most of your mobile ............................... 49
Latin input mode ......................................................... 50
Telephone warranty .................................................... 51
Accessories................................................................... 53
Troubleshooting ........................................................... 54

Contacts ....................................................................... 28
5.1
5.2
5.3
5.4

6
7

9.1
9.2
9.3
9.4
9.5
9.6
9.7

Keys .....................................................................................................15
Status bar icons ................................................................................18
Placing a call ........................................................................................19
Calling your voicemail .....................................................................21
Receiving a call ...................................................................................23
During a call ......................................................................................24

Voice Assist Dialing ...........................................................................40
Call log .................................................................................................40
Service ..................................................................................................40

Calculator..................................................................... 41
Settings ......................................................................... 41

Set-up ...................................................................................................12
Power on your phone ......................................................................14
Power off your phone ......................................................................14

Making a call ................................................................ 19
3.1
3.2
3.3
3.4

8
9

Your mobile.................................................................. 15
2.1
2.2

7.6
7.7
7.8

Consulting your contacts ................................................................28
Adding a contact ................................................................................28
Delete a contact ................................................................................30
Available options................................................................................31

FM radio ....................................................................... 32
Others........................................................................... 35
7.1
7.2
7.3
7.4
7.5

My files .................................................................................................35
Alarm ....................................................................................................37
Calendar ..............................................................................................38
Voice alarm..........................................................................................38
SOS .......................................................................................................39
1

This product meets applicable national SAR limits of 2.0 W/
kg. The specific maximum SAR values can be found on page 6
of this user guide.

www.sar-tick.com

When carrying the product or using it while worn on your
body, either use an approved accessory such as a holster or
otherwise maintain a distance of 10 mm from the body to
ensure compliance with RF exposure requirements. Note that
the product may be transmitting even if you are not making
a phone call.

Safety and use.............................
We recommend that you read this chapter carefully before using your phone. The manufacturer
disclaims any liability for damage, which may result as a consequence of improper use or use
contrary to the instructions contained herein.

• TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk,
even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using
their mobile when the vehicle is not parked.
When driving, do not use your phone and headphone to listen to music or to the radio. Using a
headphone can be dangerous and forbidden in some areas.
When switched on, your phone emits electromagnetic waves that can interfere with the vehicle’s
electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem:
- do not place your phone on top of the dashboard or within an airbag deployment area,
- check with your car dealer or the car manufacturer to make sure that the dashboard is
adequately shielded from mobile phone RF energy.

• CONDITIONS OF USE:
You are advised to switch off the telephone from time to time to optimise its performance.
Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care facilities, except in designated areas. As with many
other types of equipment now in regular use, mobile telephones can interfere with other electrical
or electronic devices, or equipment using radio frequency.
Switch the phone off when you are near gas or flammable liquids. Strictly obey all signs and
instructions posted in a fuel depot, petrol station, or chemical plant, or in any potentially explosive
atmosphere.
When the phone is switched on, it should be kept at least 15 cm from any medical device such as a
pacemaker, a hearing aid or insulin pump, etc. In particular when using the phone, you should hold
it against the ear on the opposite side to the device, if any.
To avoid hearing impairment, pick up the call before holding your phone to your ear. Also move
the handset away from your ear while using the "hands-free" mode because the amplified volume
might cause hearing damage.
Do not let children use the phone and/or play with the telephone and accessories without
supervision.
When replacing the cover please note that your phone may contain substances that could create
an allergic reaction.
Always handle your phone with care and keep it in a clean and dust-free place.
Do not allow your phone to be exposed to adverse weather or environmental conditions
(moisture, humidity, rain, infiltration of liquids, dust, sea air, etc). The manufacturer’s recommended
operating temperature range is -10°C to +55°C.

At over 55°C the legibility of the phone’s display may be impaired, though this is temporary and
not serious.
Emergency call numbers may not be reachable on all cellular networks. You should never rely only
on your phone for emergency calls.
Do not open, dismantle or attempt to repair your mobile phone yourself.
Do not drop, throw or bend your mobile phone.
Do not use the phone if the glass made screen, is damaged, cracked or broken to avoid any
injury.
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended by TCT Mobile
Limited and its affiliates and are compatible with your phone model (see Accessories List, page 50).
TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the use of other
chargers or batteries.
Remember to make back-up copies or keep a written record of all important information stored
in your phone.
Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when
playing video games. These seizures or blackouts may occur even if a person never had a previous
seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history
of such occurrences, please consult your doctor before playing video games on your phone or
enabling a flashing-lights feature on your phone.
Parents should monitor their children’s use of video games or other features that incorporate
flashing lights on the phones. All persons should discontinue use and consult a doctor if any of
the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary
movements, or disorientation. To limit the likelihood of such symptoms, please take the following
safety precautions:
- Do not play or use a flashing-lights feature if you are tired or need sleep.
- Take a minimum of a 15-minute break hourly.
- Play in a room in which all lights are on.
- Play at the farthest distance possible from the screen.
- If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours
before playing again.
- If you continue to have sore hands, wrists, or arms during or after playing, stop the game and see
a doctor.
When you play games on your phone, you may experience occasional discomfort in your hands,
arms, shoulders, neck, or other parts of your body. Follow the instructions to avoid problems such
as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Exercise caution when holding your device near your ear while the loudspeaker is in use.

• PRIVACY:

• CHARGERS

Please note that you must respect the laws and regulations in force in your jurisdiction or other
jurisdiction(s) where you will use your mobile phone regarding taking photographs and recording
sounds with your mobile telephone. Pursuant to such laws and regulations, it may be strictly
forbidden to take photographs and/or to record the voices of other people or any of their personal
attributes, and duplicate or distribute them, as this may be considered to be an invasion of privacy.
It is the user's sole responsibility to ensure that prior authorisation be obtained, if necessary, in
order to record private or confidential conversations or take a photograph of another person;
the manufacturer, the seller or vendor of your mobile phone (including the operator) disclaim any
liability which may result from the improper use of the mobile phone.

Mains powered chargers will operate within the temperature range of: 0°C to 40°C.
The chargers designed for your mobile phone meet with the standard for safety of information
technology equipment and office equipment use. They are also compliant to the ecodesign directive
2009/125/EC. Due to different applicable electrical specifications, a charger you purchased in one
jurisdiction may not work in another jurisdiction. They should be used for this purpose only.

• BATTERY:
Before removing the battery from your phone, please make sure that the phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in household rubbish or store it at temperatures above
60°C.
Batteries must be disposed of in accordance with locally applicable environmental regulations. Only
use the battery for the purpose for which it was designed. Never use damaged batteries or those
not recommended by TCT Mobile Limited and/or its affiliates.
This symbol on your telephone, the battery and the accessories means that these
phones must be taken to collection points at the end of their life:
- Municipal waste disposal centres with specific bins for these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the environment, so that
their components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All phones with this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction or
your region has suitable recycling and collection facilities; instead they are to be taken to collection
points for them to be recycled.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

• RADIO WAVES:
Proof of compliance with international standards (ICNIRP) or with European Directive 1999/5/
EC (R&TTE) is required of all mobile phone models before they can be put on the market. The
protection of the health and safety for the user and any other person is an essential requirement
of these standards or this directive.
THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for
exposure to radio waves (radio frequency electromagnetic fields) recommended by international
guidelines. The guidelines were developed by an independent scientific organization (ICNIRP) and
include a substantial safety margin designed to assure the safety of all persons, regardless of age
and health.
The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption
Rate, or SAR. The SAR limit for mobile devices is 2 W/kg.
Tests for SAR are conducted using standard operating positions with the device transmitting at
its highest certified power level in all tested frequency bands. The highest SAR values under the
ICNIRP guidelines for this device model are:
Maximum SAR for this model and conditions under which it was recorded.
Head SAR

GSM 900

0.724 W/kg

Body-worn SAR

DCS 1800

0.84 W/kg

During use, the actual SAR values for this device are usually well below the values stated above.
This is because, for purposes of system efficiency and to minimize interference on the network, the
operating power of your mobile device is automatically decreased when full power is not needed
for the call. The lower the power output of the device, the lower its SAR value.
Body-worn SAR testing has been carried out at a separation distance of 10 mm. To meet RF
exposure guidelines during body-worn operation, the device should be positioned at least this
distance away from the body. If you are not using an approved accessory ensure that whatever
product is used is free of any metal and that it positions the phone the indicated distance away
from the body.

Organizations such as the World Health Organization and the US Food and Drug Administration
have stated that if people are concerned and want to reduce their exposure they could use a
hands-free device to keep the phone away from the head and body during phone calls, or reduce
the amount of time spent on the phone.
For more information you can go to www.alcatelonetouch.com
Additional information about electromagnetic fields and public health are available on the following
site: http://www.who.int/peh-emf.
Your telephone is equipped with a built-in antenna. For optimal operation, you should avoid
touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions other than against your
ear. In such circumstances the device will be compliant with the guidelines when used with headset
or usb data cable. If you are using another accessory ensure that whatever product is used is free
of any metal and that it positions the phone at least 10 mm away from the body.

• Regulatory information
The following approvals and notices apply in specific regions as noted.

• LICENCES
eZiText™ and Zi™ are trademarks of Zi Corporation and/
or its Affiliates.
microSD Logo is a trademark.
Hearing Aid Compatibility
Your mobile phone is rated: «For Hearing Aid», to assist hearing device
users in finding mobile phones that may be compatible with their hearing
devices.
This device is HAC M3/T4 compatible. Reference ANSI C63.19-2007
For more information please refer to «Hearing Aid Compatibility with
Mobile Phones» leaflet or visit our website http://www.alcatelonetouch.
com

General information ..................
• Internet address: www.alcatelonetouch.com
• Hot Line Number: see "TCT Mobile Services" leaflet or go to our
Internet site.
• Address: Room 1910-12A, Tower 3, China HK City, 33 Canton Road,
Tsimshatsui, Kowloon, Hong Kong
On our Internet site, you will find our FAQ (Frequently Asked Questions)
section. You can also contact us by e-mail to ask any questions you may
have.
An electronic version of this user guide is available in English and other
languages according to availability on our server:
www.alcatelonetouch.com
Your telephone is a transceiver that operates on GSM networks with 900
and 1800 MHz bands.

This equipment is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC. The entire copy of the
Declaration of Conformity for your telephone can be obtained through
our website: www.alcatelonetouch.com.

Protection against theft

(1)

Your telephone is identified by an IMEI (phone serial number) shown on
the packaging label and in the phone’s memory. We recommend that you
note the number the first time you use your telephone by entering * # 0
6 # and keep it in a safe place. It may be requested by the police or your
operator if your telephone is stolen. This number allows your mobile
telephone to be blocked preventing a third person from using it, even with
a different SIM card.

Getting started .....................

1.1

Set-up

Removing or installing the back cover

Disclaimer
There may be certain differences between the user manual description
and the phone’s operation, depending on the software release of your
telephone or specific operator services.

Installing or removing the battery

TCT Mobile shall not be held legally responsible for such differences, if any,
nor for their potential consequences, which responsibility shall be borne
by the operator exclusively.
Insert and click the battery into place, then close the telephone cover.
Unclip the cover, then remove the battery.

(1)

Contact your network operator to check service availability.

Inserting or removing the SIM card (1)

• Be careful not to force the plug into the socket.

You must insert your SIM card to make phone calls.

• Make sure the battery is correctly inserted before connecting the charger.
• The mains socket must be near to the phone and easily accessible (avoid
electric extension cables).
• When using your telephone for the first time, charge the battery fully
(approximately 3 hours). You are advised to fully charge the battery
(
).
To reduce power consumption and energy waste, when battery is
fully charged, disconnect your charger from the plug; reduce the
backlight time, etc.

Place the SIM card with the chip facing downwards and slide it into its
housing. Make sure that it is correctly inserted. To remove the card, press
and slide it out.
Charging the battery

1.2

Power on your phone

Hold down the
code if necessary.

key until the telephone powers on, type in your PIN

If you do not know your PIN code or if you have forgotten it, contact your
network operator. Do not leave your PIN code with your telephone. Store
this information in a safe place when not in use.
While the phone is searching for a network, "Searching/Emergency"
will be displayed.
Connect the battery charger to your phone and mains socket respectively.
• LED light will be on when it is charging, and be off when battery is fully
charged.

1.3

Power off your phone

Hold down the

key from the Home screen.

• Charging may take about 20 minutes to start if the battery is flat.

(1)

Check with your network operator to make sure that your SIM card is 3V or
1.8V compatible.The old 5 Volt cards can no longer be used. Please contact your
operator.

Your mobile ..........................

2.1

Keys

7
9

6
8

ALCATEL
4

ALCATEL

1
2
3

Send key
End key
Voicemail key

4
5

Up key
Down key

6
7

Volume key
Torch
(Switch on/off)

Lock key
(Switch locked/unlocked)
SOS key
(Access SOS)

From Idle screen:
• Press: Access FM radio
From Idle screen:
• Access main menu
Send key
• Pick up/Send a call
• Press: Enter Call log (From Idle screen)
• Press to confirm an option
• Press: End a call
Return to the Home screen
Delete character (In Edit mode)
• Press and hold: Power on/off
• Press and hold: Access your voicemail
From Idle screen
• Press: 0
• Press and hold: "+/P/W"
In Edit mode
• Press: Access symbols table
• Press and hold: 0
From Idle screen
• Press: *
In Edit mode:
• Press: Change input methods
• Press and hold: Access language list
From Idle screen
• Press: #
In Edit mode
• Press: (space)

2.2

(1)

Battery charge level.
Vibrate alert: your phone vibrates, but does not ring or beep
with the exception of the alarm (see page 42).
Call forwarding activated: your calls are forwarded (see page 45).
Alarm or appointments programmed (see page 38, 39).
Level of network reception.
Missed calls.
Radio is on.
Roaming.
SMS unread.
Silence mode: your phone does not ring, beep or vibrate with
the exception of the alarm.
(Flickering) Message list is full: your phone cannot accept
any new messages. You must access the message list and delete
at least one message on your SIM card.
Flight mode.
(2)

(1)

Status bar icons

The icons and illustrations in this guide are provided for informational purposes
only.

Making a call..........................

3.1

Placing a call

Dial the desired number then press the send key
to place the call. If
you make a mistake, you may press Right softkey to delete the incorrect
digits.

If you want to make a call from phonebook, please select "Contacts\
Options\Call".
Select Contacts from main menu:

ALCATEL

Choose the contact you want to dial, then select Options; finally, select
Call.

You can also make a call from your call log:
First, press the left soft key from main menu to access the call log and
choose the contact you want to dial, then select Options.

To hang up the call, press the

key (Select "End").

Then select Call.
19

Making an emergency call
If your phone has network coverage, dial emergency number and press the
send key to make an emergency call. This works even without a SIM card
and without typing the PIN code.

3.2

Calling your voicemail

(1)

Your voicemail is provided by your network to avoid missing calls. It works
like an answering machine that you can consult at any time. To access your
voicemail, hold down the
key.
To edit your voicemail, select Messages\Voicemail\Options\Edit, then
you can edit the voicemail name and number. Finally, select "Save".

To use your voicemail service from abroad, contact your network
operator before leaving.

(1)

Contact your network operator to check service availability.

3.3

Receiving a call

3.4

During a call

(1)

When you receive an incoming call, press the send key to talk and then
hang up using the
key.

During a call, following options are available:

Select "Accept" to pick up the call.

• HAC (Hearing Aid Compatibility)
You may also adjust sound level by up/down key or side key directly
during a call.

• Handfree (Options\Handfree)

Move the handset away from your ear while using the "H-free"
option because the amplified volume might cause hearing
damage.
If the
If the

icon is displayed, the vibrator is activated and there is no ringtone.
icon is displayed, the phone neither rings nor vibrates.

Handling two calls
• Answering a second call (ensure that "Call waiting" is activated, see
page 45).

The caller’s number is displayed if it is transmitted by the network
(contact your network operator to check service availability).
Rejecting a call
Press the

key once.

Select "Reject" to reject the call.

(1)

Contact your network operator to check service availability.

Messages ..........................

4.1

Write message

Example: For “ALCATEL”, press on the following keys:
,

--> ALCATEL

From the main menu select "Messages\Create message" to create a
text message.
To insert a punctuation mark or special character, please pres the 0 key,
or select Options\Select symbol.
If you want to delete the letters or symbols already input, please press
to delete them one by one.
How to read a message:
How to type a message:

If a message comes, a notification will be shown in the idle screen. Press
Read to view it or press Back to keep it unread.

You can enter text using normal or predictive text input. To set your
desired text input, please select Options\Input mode.

If you want to view all the message received or sent, please select
Messages\Inbox/Outbox/Sent.

For normal text input, press a number key, 2-9, repeatedly until the
desired character is displayed. If the next letter your want is located on
the same key as the present one, please wait until the cursor is displayed.

While writing a message, select "Options" to access all the messaging
options.

For predictive text input, start entering a word by using the 2-9 keys and
press the key once and the word will be modified each time you press a
key. As you go on, the word will keep changing.

You can type a message, or you're also able to insert a pre-defined
message from "Insert templates".
You can save any messages that you send often to "Drafts".
An SMS message of more than a certain number of characters
(the number of characters depends on your language) will be
charged as several SMS. Specific letters (accent) will increase the
size of the SMS, this may cause multiple SMS to be sent to your
recipient.

4.2

Read message

From the main menu select "Messages\Inbox" to read the text
messages.

4.3

Settings

Contacts ..........................

5.1

Consulting your contacts

SIM

• You can set validity period, message type, sent on/
off, etc.

You can access to this function by selecting "Contacts" from the main
menu.

Memory status

• Show memory used on the phone and SIM card.

Searching for a contact

Save sent
messages

• Save all your sent messages.

You can search for a contact by inputting the initial of their name.
Subsequent letters may be added to refine the search.

Preferred storage • Select default message storage, SIM or phone.

Viewing a contact

Alphabet
management

• Enables the definition of SMS data coding for
management SMS sending.

Select a name from your contacts to read the contact information.

SMS counter

• Record the number of your sent and received
SMS.

Making the call
Press the send key once the name is selected. If several numbers are
associated with that name and none has been set as a default, first choose
the required number from the list (Mobile), and then press the send key
to make the call.

5.2

Adding a contact

You can add a new contact to phone or SIM card by selecting "Contacts\
Options\Add contact".

First, press the left soft key from main menu to access Contact and
select Options.

Finally, edit the name and numbers and save them.

If you use your phone abroad, store the numbers in your
Contacts in international format "+" followed by the country
code.

Secondly, select Add contact.

5.3

Delete a contact

Please select the contact you want to delete and press the left soft key to
select "Options".
Thirdly, you can choose to add the new contact to phone or SIM card.

Then select "Delete" to remove the contact.

5.4

Available options

From the contact list, you can access the following options:
Add contact

Add a contact (name, numbers) in the Contacts.

Call

Make a call to the selected contact.

Send SMS
Edit

Send an SMS to a contact you selected from
Contacts.
Modify the contents of a file: name, etc.

Delete

Delete the selected contact.

Copy

Copy the selected contact to phone, SIM card.

Settings

• Display mode

• Copy all
• Memory status
• Delete all

Select to display contacts in
"SIM", "Phone" or "Phone
and SIM".
Copy all contacts to phone or
SIM card.
View used and available space in
phone and SIM card.
Delete all contacts to phone or
SIM card.

Your phone is equipped with a radio (1) with RDS (2) functionality. You can
use the application as a traditional radio with saved channels or with
parallel visual information related to the radio program on the display if
you tune to stations that offer Visual Radio service. You can listen to it
while running other applications.
First, to turn on the radio, please select "FM radio" from main menu.

Then, search the channel by selecting "Options\Auto search"(when
using this function for the first time). Stations will be automatically saved to
"Channel list", and you can select one.

(1)

(2)

FM radio .........................

The quality of the radio depends on the coverage of the radio station in that
particular area.
Depending on your network operator and market.

How to choose the existed channel:

How to add a new channel:

a. From the FM radio main screen:
Scroll up/down key to change the channel.

Select Options\Channel list\\Edit after entering FM Radio,
and edit the Channel name and Frequency, then select Save.

b. From the channel list:

Finally, to turn off the radio, please select "FM Radio\Options\Turn off".

Select Options\Channel list after entering FM Radio, and choose the
channel you like. You can Play/Delete/Edit the selected channel.

Available options:
Turn off
Turn off the FM radio
Channel list
Open the list of saved stations.
Save channel
Save the current tuned station to the "Channel list".
Enter
Enter the frequency manually.
frequency
Auto search
Start auto search and stations will be automatically
saved to "Channel list".

Others .............................

7.1

My files

Memory card

You can access all files stored in the Memory card here.
When a Memory card is inserted for the first time, it will be
scanned and the default folders will be created.

You will have access to all files stored in phone or Memory card in My
files.
7.1.1

7.1.2

Inserting and removing SD card:

Phone

An entry to access all files in all folders stored in phone.
7.1.1.1

My audios

Choose an audio for an incoming call ringtone, a message alert beep,
power on/off ringtone, etc.
7.1.1.2

My images

You can select an image or a photo as wallpaper, power on/off screen.
The images will be displayed in alphabetical order.
7.1.1.3

Received

This feature stores all received files.

Firstly, release the microSD card holder. Then insert the microSD card
with the golden contact downward. Finally, turn down the microSD
holder.
7.1.3

Managing audios, images and others

According to the item chosen, you can access some of the functions
below:
Delete

Delete the audio/image/video selected (not applicable for
embedded items).

Set as

• ImageÆwallpaper, power on/off image.

Rename

Rename the audio/image.

Sort

Sort the files by name, type, time and size.

Move

Move a file from the phone memory to the SD card and
vice-versa.

Copy

Copy a file to the phone memory or the SD card.

Details

View details of the file.

• SoundÆringtone, message beep, power on/off.

7.1.4

Formats and compatibility (1)

• Sounds: mp3, aac, midi, wav, amr

Memory status

Indicates how much space is used and how much is currently free on your
phone and memory card (if any).
7.1.5.1

Phone

View available memory space.
Your phone’s memory is shared among several functions: contacts,
calendar, messages, images, melodies.
7.1.5.2

Memory card

View the memory available on your memory card.
You are advised to save large files (like songs) on your memory card.

7.2

Calendar

Once you enter this menu from the "Others", there is a monthly-view
calendar for you to keep track of important meetings, appointments, etc.
Days with events entered will be marked in color.

• Images: jpg, gif, wbmp, bmp
7.1.5

7.3

Alarm

Available options:
View

See today’s appointments.

View all

See all the created appointments.

Add event

Create "New voice alarm" or "To do list".

Jump to date

Input the required date and it will be immediately
highlighted.

Go to today

Focus on today's date.

First day of one
week

Set the first day of the week.

7.4

Voice alarm

Your mobile phone has a built-in alarm clock with a snooze feature. You
can set up to three separate alarms and choose whether or not the alarm
should repeat.

With this menu, you may create new voice file and set it as the alarm.
Select "Create voice file", press
to save it to certain date and
time.

Repeat

Available options:

Snooze
Mode
Tone

(1)

You may select Once (default)/Everyday/Days to your
desire.
The alarm will repeat at regular intervals.
You may select the mode of Ringtone: Ring only,
Vibrate only, Vib. and ring.
You may choose one tone as the alarm ringtone.

Play
Add
Edit
Delete
Delete all

Play voice file you've created
Create new voice file
Edit certain voice file
Delete selected voice file
Delecte all voice files

Depending on product and market.

7.5

SOS

7.6

When enter in SOS, press "Help" will pop up help information.
7.5.1

SOS contacts

To add an SOS number to your SOS contacts, please select "select
"Others\SOS\SOS contacts\No contact" and press "Edit", then you
can edit your SOS numbers (5 numbers can be defined).
7.5.2

Voice Assist Dialing

Switch On/Off to choose if activate the Voice Assist Dialing.

7.7

Call log

You can access your call memory by pressing from the idle screen, and you
will see Outgoing call(s), missed call(s) and Answered call(s).
Missed calls

SOS message

Outgoing calls (Redial)

From the main menu select "Others\SOS\SOS message" to create an
SOS message.

Answered calls/Rejected calls

When required, a long press (2 seconds) of the
button will send out
your pre-set SOS message automatically and emit a loud alert sound, the
backlight will flash at the same time.

When you press "Options", you can have access to Call, Send message,
View, Save to Contacts, Delete, Delete all.

Once an SOS message is sent, the phone will dial the pre-set SOS
again, SOS will
numbers automatically. Any call is answered or press
be deactivated.

7.8

7.5.3

Service

Contact your network operator to check service availability.

Activated

Press the switch

On/Off to activate the default SOS function.

Calculator ........................

Enter a number, select the type of operation to be performed by using
the up or down key, and enter the second number. Then press Equal to
display the result.

Settings ...........................

From the main menu, select the menu icon
and select the function of
your choice in order to customise your telephone.

9.1

Profiles

With this menu, you may personalise ringtones for different events and
environments.

9.1.1

General

To modify the sound settings, press "Options\Customize" and you will
see the functions below using the up/down key:
Alert type

You may set your phone ringtone to Ring only, Vibrate
only, Vib. and ring, Vib. then ring, Silence (no sounds
will be displayed).
except for alarms, the icon

Ring type

Set your ring type to Ascending, Beep once, Repeat.

Incoming call Select a melody from the list by scrolling up/down key.
Ringtone
volume

Adjust the volume by scrolling up/down key or adjusting
side key.

Message

Select a melody for a new incoming message.

Keypad

Select silence or the type of keybeep.

Power On

Select a Power on melody for your phone.

Power Off

Select a Power off melody for your phone.

9.1.2

Silent

This profile will turn off all ringtones, even notification sounds.

9.1.3

Vibrate

All sounds are replaced by vibrations except for alarms.

9.1.4

Flight mode

9.2.2

Time and date

Voice calls, Bluetooth and messaging functions are barred. Can be used to
increase standby duration.

Allows you to have settings of local city, date and time, including 12/24h
format.

9.2

Phone settings

You can also set the daylight saving adjustment and activate auto update
if needed.

9.2.1

Display

9.2.3

Wallpaper
The wallpaper is displayed when you switch on your telephone.
By selecting "Wallpaper" you can customise it by replacing the default
image or animation displayed on your telephone.
Brightness
You may adjust black level with respect to LCD display by using the up/
down key.
Backlight
Allows you to reduce brightness for enhanced battery performance and to
save power during periods of expected inactivity.

Access "Speed dial" from "Settings\Phone settings", Select
any number key from
to
to set the speed dial key.

9.2.4

, or

Languages (1)

Display language for messages. The "Auto" option selects the language
according to the home network (if available).

9.2.5

Input mode (2)

Please see chapter "Latin input mode", page 47. In addition to the
specific characters table for Cyrillic, Chinese, other data input modes are
also available in your telephone. This feature allows you to write short
messages and add names with special characters to your contacts.

(1)
(2)

Speed dial settings

Contact your network operator to check service availability.
Depending on the language.

9.3

Call settings

Call barring

(1)

You can access a number of items with this option:
My number
Type in or modify your telephone number. Your telephone number is
usually written on your SIM card.

You can activate or deactivate the call barring for outgoing and incoming
calls. The various options are:
Outgoing calls

• All calls

Billing
You can access different items with this option:
Call cost • You can view the last, max or total cost of charged calls,
modify it or reset it and enter the cost of a call in the
currency of your choice.
Duration • You can view the total duration of last call, dialled calls,
received calls or reset duration.

The following configurations are possible:
All outgoing calls are barred.

• International Outgoing international calls
calls
are barred.
• International Outgoing international calls
except home except those to your country
of subscription are barred.
Incoming calls

The following configurations are possible:

Call waiting

• All calls

All incoming calls are barred.

Activate/Deactivate the notification of a second incoming call by a beep.

• Roaming

Incoming calls are barred
when you are abroad.

Call forwarding
You can activate, cancel or verify the status of the call forwarding to
the voicemail or to a specified number. The following configurations are
possible:
• Unconditional: systematic forwarding of all your calls. The
icon is
displayed.
• Conditional: if your line is busy, if you don’t answer or if you are outside
the network range.

(1)

Cancel all

Deactivate all call barring.

Change barring
password

Change the original barring password for
activating call barring.

Contact your network operator to check service availability.

9.5

Caller ID
Set by network or hide, send number.

Auto redial
You can activate or deactivate the automatic callback of your party for calls
that do not get through the first time.

Activate PIN
Change PIN
Change PIN2

Noise cancellation
With this feature, others can hear you clearly even when you're in a noisy
environment. We suggest that you keep it on permanently.

9.4

Network selection

Preferred network • List of networks to which you wish to be
connected in order of priority.
Select network
• The choice of network connection is left up to
the user.
• Network connection can be switched between
Search mode
"Manual" and "Auto".

Security
The SIM card protection code is requested each time
the phone is powered on.
Change PIN code.
A protection code for certain SIM card features
(Billing/Cost/FDN, etc.) will be requested if you
attempt to access it, if the code is activated. Select to
update it with a new one (between 4 and 8 digits).
It is requested each time the phone is powered on.

Activate
password
Change password Change phone password, its initial one is 1234.
Fixed dial
Allows the phone to be "locked" so that it can
number
only dial certain numbers, or numbers with certain
prefixes. To activate this function, PIN2 code is
mandatory.

9.6

Restore default

Make the phone’s settings recover to its default value. End-user data will
not be erased. Enter its default password 1234 to confirm to restore and
reboot.

9.7

Regulatory & Safety

View your phone infirmation, such as Product model, Manufacturer
name, Manufacturer address, IMEI, CU reference, etc.

Making the most of your
mobile ................................

Latin input mode ...............

There are two text entry methods that can be used to write messages:

ONE TOUCH Upgrade

• Normal: this mode allows you to type a text by choosing a letter or a
sequence of characters.

Using ONE TOUCH Upgrade tool you can update your phone’s software
from your PC.

• Predictive with the eZi mode: this mode speeds up the writing of your
text.

Download ONE TOUCH Upgrade from ALCATEL ONE TOUCH website
(www.alcatelonetouch.com) and install it on your PC. Launch the tool and
update your phone by following the step by step instructions (refer to the
User Guide provided together with the tool).

Keypad inputting:
Press: Access symbols table
:

Your phone’s software will now have the latest software.

Press: Change input methods

Press: Enter a space

All personal information will be permanently lost following the
update process.
Supported Operating Systems
Windows XP/Vista/Windows 7.

Telephone warranty..........

Your phone is warranted against any defect or malfunctioning which may
occur in conditions of normal use during the warranty period of twelve
(12) months (1) from the date of purchase as shown on your original
invoice.
Batteries (2) and accessories sold with your phone are also warranted
against any defect which may occur during the first six (6) months (1) from
the date of purchase as shown on your original invoice.
In case of any defect of your phone which prevents you from normal use
thereof, you must immediately inform your vendor and present your phone
with your proof of purchase.
If the defect is confirmed, your phone or part thereof will be either
replaced or repaired, as appropriate. Repaired Phone and accessories
are entitled to a one (1) month warranty for the same defect. Repair or
replacement may be carried out using reconditioned components offering
equivalent functionality.
This warranty covers the cost of parts and labor but excludes any other
costs.

(1)
(2)

The warranty period may vary depending on your country.
The life of a rechargeable mobile phone battery in terms of conversation time
standby time, and total service life, will depend on the conditions of use and
network configuration. Batteries being considered expendable supplies, the
specifications state that you should obtain optimal performance for your phone
during the first six months after purchase and for approximately 200 more
recharges.

This warranty shall not apply to defects to your phone and/or accessory
due to (without any limitation):
1) Non-compliance with the instructions for use or installation, or with
technical and safety standards applicable in the geographical area where
your phone is used,
2) Connection to any equipment not supplied or not recommended by
TCT Mobile Limited,
3) Modification or repair performed by individuals not authorised by TCT
Mobile Limited or its affiliates or your vendor,
4) Modification, adjustment or alteration of software or hardware
performed by individuals not authorized by TCT Mobile Limited,
5) Inclement weather, lightning, fire, humidity, infiltration of liquids or
foods, chemical phones, download of files, crash, high voltage, corrosion,
oxidation…
Your phone will not be repaired in case labels or serial numbers (IMEI) have
been removed or altered.
There are no express warranties, whether written, oral or implied, other
than this printed limited warranty or the mandatory warranty provided by
your country or jurisdiction.
In no event shall TCT Mobile Limited or any of its affiliates be liable for
indirect, incidental or consequential damages of any nature whatsoever,
including but not limited commercial or financial loss or damage, loss of
data or loss of image to the full extent those damages can be disclaimed
by law.
Some countries/states do not allow the exclusion or limitation of indirect,
incidental or consequential damages, or limitation of the duration of
implied warranties, so the preceding limitations or exclusions may not
apply to you.

Accessories.........................

The latest generation of ALCATEL ONE TOUCH GSM mobile phones
offers a built-in handsfree feature that allows you to use the telephone
from a distance, placed on a table for example. For those who prefer to
keep their conversations confidential, an earpiece is also available known
as the headset.
1. Charger
2. Battery
3. USB cable
Only use your telephone with ALCATEL ONE TOUCH batteries,
chargers and accessories in your box.

Troubleshooting ................

Before contacting the service centre, you are advised to follow the
instructions below:
• You are advised to fully charge (
) the battery for optimal operation.
• Avoid storing large amounts of data in your phone as this may affect its
performance.
• Use User Data Format and the ONE TOUCH Upgrade tool to perform
phone formatting or software upgrading, (to reset User Data format, hold
down # while simultaneously pressing the power on/off key under power
off mode). ALL User phone data: contacts, photos, messages and files will
be lost permanently.

and carry out the following checks:
My phone is frozen or cannot switch on
• Check the battery contacts, remove and reinstall your battery, then turn
your phone on
• Check the battery power level, charge for at least 20 minutes
My phone has not responded for several minutes
key
• Restart your phone by pressing and holding the
• Remove the battery and re-insert it, then restart the phone
My phone turns off by itself
• Check whether your phone is locked when not in use, and make sure you don't
accidentally turn off your phone when locking it by pressing the power key.
• Check the battery charge level

My phone cannot charge properly
• Make sure you are using an ALCATEL ONE TOUCH battery and the
charger from the box
• Make sure your battery is inserted properly and clean the battery contact if
it’s dirty. It must be inserted before plugging in the charger
• Make sure that your battery is not completely discharged; if the battery
power is empty for a long time, it may take around 20 minutes to display
the battery charger indicator on the screen
• Make sure charging is carried out under normal conditions (0°C to +40°C)
• When abroad, check that the voltage input is compatible
My phone cannot connect to a network or "No service" is displayed
• Try connecting in another location
• Verify the network coverage with your operator
• Check with your operator that your SIM card is valid
• Try selecting the available network(s) manually (see page 47)
• Try connecting at a later time if the network is overloaded
Invalid SIM card
• Make sure the SIM card has been correctly inserted (see page 13)
• Make sure the chip on your SIM card is not damaged or scratched
• Make sure the service of your SIM card is available
Unable to make outgoing calls
• Make sure you have dialed a valid number and press the send key
• For international calls, check the country and area codes
• Make sure your phone is connected to a network, and the network is not
overloaded or unavailable
• Check your subscription status with your operator (credit, SIM card valid,
etc.)
• Make sure you have not barred outgoing calls (see page 46)
• Make sure that your phone is not in flight mode

Unable to receive incoming calls
• Make sure your phone is switched on and connected to a network (check
for overloaded or unavailable network)
• Check your subscription status with your operator (credit, SIM card valid,
etc.)
• Make sure you have not forwarded incoming calls (see page 45)
• Make sure that you have not barred certain calls
• Make sure that your phone is not in flight mode
The caller’s name/number does not appear when a call is received
• Check that you have subscribed to this service with your operator
• Your caller has concealed his/her name or number
I cannot find my contacts
• Make sure your SIM card is not broken
• Make sure your SIM card is inserted properly
• Import all contacts stored in SIM card to phone
The sound quality of the calls is poor
• You can adjust the volume during a call by pressing the volume key
• Check the network strength
• Make sure that the receiver, connector or speaker on your phone is clean
I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription includes this
service
• Make sure this feature does not require an ALCATEL ONE TOUCH
accessory
When I select a number from my contacts, the number cannot be
dialed
• Make sure that you have correctly recorded the number in your file
• Make sure that you have selected the country prefix when calling a foreign
country

I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full; delete some files or save
the files in the phone contacts
My callers are unable to leave messages on my voicemail
• Contact your network operator to check service availability
I cannot access my voicemail
• Make sure your operator’s voicemail number is correctly entered in
"Messages\Voicemail"
• Try later if the network is busy
The flickering
icon is displayed on my standby screen
• You have saved too many short messages on your SIM card; delete some of
them or archive them in the phone memory
SIM card PIN locked
• Contact your network operator to obtain the PUK code (Personal
Unblocking Key)

ALCATEL is a trademark of Alcatel-Lucent
and used under license by
TCT Mobile Limited.

How to make your battery last longer
• Make sure you follow the complete charge time (minimum 3 hours)
• After a partial charge, the battery level indicator may not be exact. Wait for
at least 20 minutes after removing the charger to obtain an exact indication
• Switch on the backlight upon request

English - CJA2740ALAAA

TCT Mobile Limited reserves
the right to alter material or technical
specification without prior notice.

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2000 - User Manual 2000-ug-english Free User Guide for Alcatel Mobile Phone, Manual - page3

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