Alcatel Onetouch One Touch 720 720D Quick Start Guide IP4115_720_720D_QG_Eng_GB_27_120516

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1817

1 Your mobile .............. 1.1 Keys

Menu key

- Options menu (Select/OK/Done/Save).

Home key

- Return to the Home screen

Wi-Fi key

- Quickly access Wi-Fi

Back key

- Return to previous menu

Volume key (side key)

- Adjust general volume

Power key

- Lock the screen (press)

- Turn your screen on/off (press)

- Power on/off (press and hold)

- Mute an incoming call

1.2 Main screen icons (1)

In one touch 720:

Battery charge level

Vibrate alert: your phone vibrates, but does not ring or beep.

Bluetooth status (Activated).

Headset connected.

Screen locked.

Call forwarding activated: your calls are forwarded.

Alarm or appointments programmed.

Level of network reception.

Voicemail message arrived.

Missed calls.

Radio is on.

Wap alerts (1).

Roaming.

SIM card missing.

GPRS connection status (Activated).

GPRS connecting.

Sending a MMS.

MMS receiving.

Silence mode: your phone does not ring, beep or vibrate

with the exception of the alarm.

SMS unread.

MMS unread.

When using your telephone for the first time, charge the •

battery fully (approximately 3 hours). You are advised to

fully charge the battery ( ).

To reduce power consumption and energy waste, when •

battery is fully charged, disconnect your charger from the

plug; switch off Bluetooth when not in use; reduce the

backlight time, etc.

The charge is complete when the animation stops.

2.2 Power on your phone

Hold down the key until the phone powers on.

2.3 Power off your phone

Hold down the key until the phone powers off.

2.4 Using the touchscreen

Touch To access an application, touch it with your finger.

Drag

Place your finger on the screen to drag the object

to the destination.

Scroll

Slide the screen to scroll up and down the

applications, images, web pages... at your

convenience.

720

720D

This product meets applicable national

SAR limits of 2.0 W/kg. The specific

maximum SAR values can be found on

page 24 of this user guide.

When carrying the product or using it

while worn on your body, either use an

approved accessory such as a holster or

otherwise maintain a distance of 1.5 cm

from the body to ensure compliance with

RF exposure requirements. Note that

the product may be transmitting even if

you are not making a phone call.

3 Making a call .............

Touch on the tool bar to place a call. For dual SIM model,

you can select either SIM1 or SIM2 when you wish to place a

call (1). If you make a mistake, you can delete the incorrect digits

by pressing .

To hang up the call, press the key.

4 Contacts ..............

4.1 Consulting your Contacts

To access the Contacts, touch from tool bar to enter the main

menu, and select "Contacts".

For dual SIM model, the complete contacts of both SIM1 and

SIM2 are available in this menu (1).

4.2 Adding a contact

You can add a new contact by touching .

(1) one touch 720D only.

10 mTweet .............

Twitter is a social networking and microblogging service that has

gained notability and popularity worldwide. This feature enables

phone users to exchange news updates and ideas with a

community in the form of messages or posts. Posts are displayed

on the author's profile page and delivered to the author's

subscribers or followers.

To open an account online, please go to: http://m.twitter.com

11 Camera ..............

Your mobile phone is fitted with a camera for taking photos and

shooting videos that you can use in different ways:

store them in your “• File mgr.\My photos”.

send them directly by MMS, Email or Bluetooth.•

customise your main screen.•

select them as incoming call image to a contact in your directory.•

12 Email ..................

Your phone has an email client with the settings predefined for a

few popular email services like – GoogleMail, Windows live,

Yahoo, AOL, etc (1). Besides this, you can set up other POP3 or

IMAP4 email accounts that you may be using.

Quick Start Guide

For more information about how to use the phone, please go

to www.alcatelonetouch.com to download complete user

manual (English version only). Moreover, from the website

you can also consult FAQ (English version only).

Prolonged exposure to music at full volume on the

music player may damage the listener's hearing. Set

your phone volume safely. Use only headphones

recommended by TCT Mobile Limited and its affiliates.

www.sar-tick.com

(1) The icons and illustrations in this guide are provided for information

purposes only.

English - CJB24U0ALAAB

6 Apps (1) ................

Apps is an online software store, where you can download

and install applications and games to your phone. All

downloaded files can be found in "Apps mgr." that can be

accessed from main menu.

7 Wi-Fi ...................

To access this function, tap to enter the main menu, and

select or press directly..

8 Web ....................

Not only does Web give you the full Web experience where

you stay in touch with your friends, obtain information, do

your online banking etc., but it is also designed to save time by

using compressed web pages.

9 Facebook .............

Facebook is a social utility that connects people with friends

and others who work, study and live around them. It provides a

number of features with which users interact, such as Wall, etc.

To open an account online, please go to: http://m.facebook.com

5 Messaging ...........

5.1 Create message

From the main menu select "Messaging" to create text/

multimedia message. For dual SIM model, you can type a

message and select to send it to a recipient in either the SIM1

or SIM2 directory (1). You can type a message and you can also

modify a predefined message in Templates or customise

your message by adding pictures, photos, sounds, titles, etc

(only available while editing a MMS). While writing a message,

select to access all the messaging options. You can save

your messages that you send often to Draft or Templates

(MMS only).

Specific letters (accent) will increase the size of the

SMS, this may cause multiple SMS to be sent to

your recipient.

Flight mode.

microSD card inserted.

In one touch 720D:

Call forwarding activated: your calls are forwarded.

Level of network reception.

GPRS connection status (Activated).

GPRS connecting.

2 Getting started .........

2.1 Set-up

Removing and installing the back cover

Removing and installing the battery

(1) Depending on your network operator.

13 Image .................

A library links to the images in “My photos” in phone to be

shown in list, slide, set as Wallpaper, Power on/off display, and

Incoming call image, or sent by MMS, Email, Bluetooth.

14 Music ...................

Access this feature from the main menu by selecting “Music”.

You will have full flexibility of managing music both on your

mobile and memory card.

15 Video ..................

“My videos” album contains video clips recorded, received or

downloaded.

16 Radio ..................

Your phone is equipped with a radio (1) with RDS (2) functionality.

You can use the application as a traditional radio with saved

channels or with parallel visual information related to the radio

program on the display if you tune to stations that offer Visual

Radio service. You can listen to it while running other

applications.

17 Voice recorder. .

Accessing “Voice rec.” from the main menu allows you to make

voice or sound recordings.

18 Settings ..............

From the main menu, select the menu icon and select the function

of your choice in order to customise your telephone: Phone

settings, Call settings, Black white list, Security, Network,

Connectivity and Default Browser setting.

SIM mode Settings (1)

•

Dual SIM activated

Keep both of your SIM cards

active.

•

Only SIM1 activated

Only keep SIM1 active.

•

Only SIM2 activated

Only keep SIM2 active.

•

Flight mode

Voice calls, Bluetooth and

Messages functions are barred.

19 Call log ...............

19.1 Access

You may access this function from the main menu “Call log”.

Missed calls/Call rejected by SMS

Outgoing calls (Redial)

Answered calls/Rejected calls

19.2 Available options

When you touch , you can have access to Delete, Send

message, Edit before call, etc.

Calendar ............

Once you enter this menu from the main menu, there is a

monthly-view calendar for you to keep track of important

meetings, appointments, etc. Days with events entered will be

marked.

Voice calendar

You can record a reminder using your voice at the date/time

you choose!

To create the voice reminder, just touch on the tool bar.

Tasks ..................

Enables you to easily manage and track the progress of a task with

priorities. All the tasks will be sorted by due date.

Notes ...................

You can create a note in text format by accessing “Notes” from

the main menu.

Calculator ...........

Enter a number, select the type of operation to be performed,

and enter the second number, then press “=” to display the

result.

File manager .....

You will have access to all audio and visual files stored in phone

or memory card in File manager. You can access a number of

items with this option: My audios, My images, My photos,

My videos, Ebook, Others, Phone, Memory card and

Memory status.

Installing and removing the memory card:

To release the microSD card holder, slide it in the direction of

the arrow and lift it. Then insert the microSD card with the

golden contact downward. Finally, turn down the microSD

holder and slide it in the opposite direction to lock it.

(1) one touch 720D only.

(1) The quality of the radio depends on the coverage of the radio station in

that particular area.

(2) Depending on your network operator and market.

Inserting and removing the SIM card

one touch 720

one touch 720D

Place the SIM card with the chip facing downwards and slide it

into its housing. Make sure that it is correctly inserted. To

remove the card, press it and slide it out.

one touch 720D, two SIM cards can be inserted.

Charging the battery (1)

Standard charger (EUP)

Universal charger

Connect the battery charger to your phone and mains socket

respectively.

The charging may take about 20 minutes to start if the battery •

is flat.

Be careful not to force the plug into the socket.•

Make sure the battery is correctly inserted before connecting •

the charger.

The mains socket must be near to the phone and easily •

accessible (avoid electric extension cables).

Converter ..........

You can use the Weight and Length conversion by selecting the unit

you wish to convert via , then touch to input the digits. Finally

confirm with “√”.

Stopwatch ..........

The stopwatch is a simple application for measuring time with

the possibility to register several results and suspend/resume

measurement.

Ebook .................

A bookshelf contains the electronic books (.txt file only). While reading

the book, you may add bookmarks, or reach the text by searching

words, phrases (Options\Find, Options\Jump to).

Alarm ................

Your mobile phone has a built-in alarm clock with a snooze

feature.

World clock ......

The World clock shows current local time and the time zone in

different cities.

(1) Depending on your network operator.

(1) one touch 720D only.

(1) Depending on your network operator.

(1) Depending on your country.

Volume key

Back key

Wi-Fi keyHome key

Menu key

Power key

Java ....................

Your Alcatel phone may include (1) some Java™ applications and

games. You can also download new applications and games to

your phone.

30.1 Java applications

Select “Java applications” to launch applications.

30.2 Download application

With this menu, you can download new applications and games

to your phone.

30.3 Java settings

This menu allows you to manage Java settings, in which you may

set Audio, Backlight, Vibration and Heap size.

30.4 Java network

This menu allows you to select the network for Java.

30.5 Trusted certificates

View detailed information of the trusted certificates supported

by your phone.

Wap ...................

Access Wap options: Homepage, Bookmarks, Recent pages,

Offline pages, Go to URL, Service inbox, Settings.

Bluetooth™ ......

Access this feature by pressing to enter the main menu,

then selecting “Bluetooth”.

News .................

It is a huge time saver providing news updates from a website

in a simple form. Once subscribed to a channel, it gives you

the ability to track and manage all your favourite RSS content

on your mobile phone at anytime, anywhere!

Weather

(1) ......

Your phone is equipped with a weather function for consulting

up to 3-day forecasts of favourite cities.

Services ............

Contact your network operator to check service availability.

Profiles ..............

With this menu, you may personalise ringtones for different

events and environments.

(1) Depending on your network operator.

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3635

Do not allow your phone to be exposed to adverse weather or environmental

conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc).

The manufacturer's recommended operating temperature range is -10°C to

+55°C.

Over 55°C the legibility of the phone's display may be impaired, though this is

temporary and not serious.

Emergency call numbers may not be reachable on all cellular networks. You

should never rely only on your phone for emergency calls.

Do not open, dismantle or attempt to repair your mobile phone yourself.

Do not drop, throw or bend your mobile phone.

Do not paint it.

Use only batteries, battery chargers, and accessories which are recommended

by TCT Mobile Limited and its affiliates and are compatible with your phone

model. TCT Mobile Limited and its affiliates disclaim any liability for damage

caused by the use of other chargers or batteries.

Remember to make back-up copies or keep a written record of all important

information stored in your phone.

Some people may suffer epileptic seizures or blackouts when exposed to

flashing lights, or when playing video games. These seizures or blackouts may

occur even if a person never had a previous seizure or blackout. If you have

experienced seizures or blackouts, or if you have a family history of such

occurrences, please consult your doctor before playing video games on your

phone or enabling a flashing-lights feature on your phone.

Parents should monitor their children's use of video games or other features

that incorporate flashing lights on the phones. All persons should discontinue

use and consult a doctor if any of the following symptoms occur: convulsion,

eye or muscle twitching, loss of awareness, involuntary movements, or

disorientation. To limit the likelihood of such symptoms, please take the

following safety precautions:

- Do not play or use a flashing-lights feature if you are tired or need sleep.

- Take a minimum of a 15-minute break hourly.

- Play in a room in which all lights are on.

- Play at the farthest distance possible from the screen.

- If your hands, wrists, or arms become tired or sore while playing, stop and

rest for several hours before playing again.

- If you continue to have sore hands, wrists, or arms during or after playing,

stop the game and see a doctor.

When you play games on your phone, you may experience occasional

discomfort in your hands, arms, shoulders, neck, or other parts of your body.

Follow the instructions to avoid problems such as tendinitis, carpal tunnel

syndrome, or other musculoskeletal disorders.

• PRIVACY:

Please note that you must respect the laws and regulations in force in your

jurisdiction or other jurisdiction(s) where you will use your mobile phone

regarding taking photographs and recording sounds with your mobile

telephone. Pursuant to such laws and regulations, it may be strictly forbidden

to take photographs and/or to record the voices of other people or any of

their personal attributes, and duplicate or distribute them, as this may be

considered to be an invasion of privacy. It is the user's sole responsibility to

ensure that prior authorisation be obtained, if necessary, in order to record

private or confidential conversations or take a photograph of another person;

the manufacturer, the seller or vendor of your mobile phone (including the

operator) disclaim any liability which may result from the improper use of the

mobile phone.

• BATTERY:

Before removing the battery from your phone, please make sure that the

phone is switched off.

Observe the following precautions for battery use:

- Do not attempt to open the battery (due to the risk of toxic fumes and burns).

- Do not puncture, disassemble or cause a short-circuit in a battery,

- Do not burn or dispose of a used battery in household rubbish or store it

at temperatures above 60ºC.

Batteries must be disposed of in accordance with locally applicable

environmental regulations. Only use the battery for the purpose for which it

was designed. Never use damaged batteries or those not recommended by

TCT Mobile Limited and/or its affiliates.

This symbol on your telephone, the battery and the accessories

means that these products must be taken to collection points

at the end of their life:

- Municipal waste disposal centres with specific bins for these

items of equipment

- Collection bins at points of sale.

They will then be recycled, preventing substances being disposed of in the

environment, so that their components can be reused.

In European Union countries:

These collection points are accessible free of charge.

All products with this sign must be brought to these collection points.

In non European Union jurisdictions:

Items of equipment with this symbol are not to be thrown into ordinary bins

if your jurisdiction or your region has suitable recycling and collection

facilities; instead they are to be taken to collection points for them to be

recycled.

CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN

INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO

THE INSTRUCTIONS.

This warranty shall not apply to defects to your phone and/or

accessory due to (without any limitation):

1) Non-compliance with the instructions for use or installation,

or with technical and safety standards applicable in the

geographical area where your phone is used,

2) Connection to any equipment not supplied or not

recommended by TCT Mobile Limited,

3) Modification or repair performed by individuals not authorised

by TCT Mobile Limited or its affiliates or your vendor,

4) Inclement weather, lightning, fire, humidity, infiltration of

liquids or foods, chemical products, download of files, crash,

high voltage, corrosion, oxidation…

Your phone will not be repaired in case labels or serial numbers

(IMEI) have been removed or altered.

There are no express warranties, whether written, oral or

implied, other than this printed limited warranty or the

mandatory warranty provided by your country or jurisdiction.

In no event shall TCT Mobile Limited or any of its affiliates be

liable for indirect, incidental or consequential damages of any

nature whatsoever, including but not limited commercial or

financial loss or damage, loss of data or loss of image to the full

extent those damages can be disclaimed by law.

Some countries/states do not allow the exclusion or limitation

of indirect, incidental or consequential damages, or limitation of

the duration of implied warranties, so the preceding limitations

or exclusions may not apply to you.

Troubleshooting. ..............

Before contacting the service centre, you are advised to follow

the instructions below:

You are advised to fully charge ( • ) the battery for optimal

operation.

Avoid storing large amounts of data in your phone as this may •

affect its performance.

Use User Data Format and the ONE TOUCH Upgrade tool •

to perform phone formatting or software upgrading, (to

perform User Data format, hold down volume up while

simultaneously pressing the power on/off key). ALL User

phone data: contacts, photos, messages and files, downloaded

applications like Java games will be lost permanently. It is

strongly advised to fully backup the phone data and profile via

PC suite before doing formatting and upgrading.

and carry out the following checks:

My phone cannot switch on

Check the battery contacts, remove and reinstall your battery, •

then turn your phone on

Check the battery power level, charge for at least 20 minutes•

If it still does not work, please use User Data Format to reset •

the phone or ONE TOUCH Upgrade to upgrade software.

My phone is frozen or has not responded for several

minutes

Restart your phone by pressing and holding the • key

Remove the battery and re-insert it, then restart the phone•

If it still does not work, please use User Data Format to reset •

the phone or ONE TOUCH Upgrade to upgrade software.

• CHARGERS

Mains powered chargers will operate within the temperature range of: 0°C

to 40°C.

The chargers designed for your mobile phone meet with the standard for

safety of information technology equipment and office equipment use. They

are also compliant to the ecodesign directive 2009/125/EC. Due to different

applicable electrical specifications, a charger you purchased in one jurisdiction

may not work in another jurisdiction. They should be used for this purpose

only.

• RADIO WAVES:

Proof of compliance with international standards (ICNIRP) or with European

Directive 1999/5/EC (R&TTE) is required of all mobile phone models before

they can be put on the market. The protection of the health and safety for

the user and any other person is an essential requirement of these standards

or this directive.

THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO

RADIO WAVES

Your mobile device is a radio transmitter and receiver. It is designed not to

exceed the limits for exposure to radio waves (radio frequency

electromagnetic fields) recommended by international guidelines. The

guidelines were developed by an independent scientific organization (ICNIRP)

and include a substantial safety margin designed to assure the safety of all

persons, regardless of age and health.

The radio wave exposure guidelines use a unit of measurement known as the

Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 2.0 W/kg.

Tests for SAR are conducted using standard operating positions with the

device transmitting at its highest certified power level in all tested frequency

bands. The highest SAR values under the ICNIRP guidelines for this device

model are:

one touch 720:

Maximum SAR for this model and conditions under which it was recorded.

Head SAR GSM900 + Wi-Fi + Bluetooth 0.856 W/kg

Body-worn SAR GSM900 + Wi-Fi + Bluetooth 1.08 W/kg

one touch 720D:

Maximum SAR for this model and conditions under which it was recorded.

Head SAR GSM900 + Wi-Fi + Bluetooth 0.856 W/kg

Body-worn SAR GSM900 + Wi-Fi + Bluetooth 1.08 W/kg

My phone turns off by itself

Make sure power off key is not mis-contacted•

Check the battery charge level•

If it still does not work, please use User Data Format to reset •

the phone or ONE TOUCH Upgrade to upgrade software

My phone cannot charge properly

Make sure you are using an Alcatel battery and the charger •

from the box

Clean the battery contact if it’s dirty.•

Make sure your battery is inserted properly before plugging in •

the charger.

Make sure that your battery is not completely discharged; if •

the battery power is empty for a long time, it may take around

20 minutes to display the battery charger indicator on the

screen

Make sure charging is carried out under normal conditions •

(0°C to +40°C)

When abroad, check that the voltage input is compatible•

My phone cannot connect to a network or “No service”

is displayed

Try connecting in another location•

Verify the network coverage with your operator•

Check with your operator that your SIM card is valid•

Try selecting the available network(s) manually •

Try connecting at a later time if the network is overloaded•

My phone cannot connect to the Internet

Check that the IMEI number (press *#06# ) is the same as the •

one printed on your warranty card or box

Make sure that the internet access service of your SIM card is •

available

Check your phone's Internet connecting settings•

Make sure you are in a place with network coverage•

Try connecting at a later time or another location•

Invalid SIM card

Make sure the SIM card has been correctly inserted•

Make sure the chip on your SIM card is not damaged or •

scratched

Make sure the service of your SIM card is available•

Touch screen does not respond accurately

Make sure your phone is not locked•

Launch touch screen calibration by pressing and holding the •

volume up/down key, or alternatively, touch Settings\Phone

settings\Touch settings\LCD touch calibration.

Unable to make outgoing calls

Make sure you have dialed a valid number and press the •

key

For international calls, check the country and area codes•

Make sure your phone is connected to a network, and the •

network is not overloaded or unavailable

Check your subscription status with your operator (credit, •

SIM card valid, etc.)

Make sure you have not barred outgoing calls•

Make sure that your phone is not in flight mode•

Unable to receive incoming calls

Make sure your phone is switched on and connected to a •

network (check for overloaded or unavailable network)

Check your subscription status with your operator (credit, •

SIM card valid, etc.)

Make sure you have not forwarded incoming calls •

Make sure that you have not barred certain calls•

Make sure that your phone is not in flight mode•

The caller’s name/number does not appear when a call

is received

Check that you have subscribed to this service with your •

operator

Your caller has concealed his/her name or number•

During use, the actual SAR values for this device are usually well below the

values stated above. This is because, for purposes of system efficiency and to

minimize interference on the network, the operating power of your mobile

device is automatically decreased when full power is not needed for the call.

The lower the power output of the device, the lower its SAR value.

Body-worn SAR testing has been carried out at a separation distance of 1.5

cm. To meet RF exposure guidelines during body-worn operation, the device

should be positioned at least this distance away from the body. If you are

not using an approved accessory ensure that whatever product is used is free

of any metal and that it positions the phone the indicated distance away from

the body.

Organizations such as the World Health Organization and the US Food and

Drug Administration have stated that if people are concerned and want to

reduce their exposure they could use a hands-free device to keep the phone

away from the head and body during phone calls, or reduce the amount of

time spent on the phone.

For more information you can go to www.alcatelonetouch.com

Additional information about electromagnetic fields and public health are

available on the following site: http://www.who.int/peh-emf.

Your telephone is equipped with a built-in antenna. For optimal operation,

you should avoid touching it or degrading it.

As mobile devices offer a range of functions, they can be used in positions

other than against your ear. In such circumstances the device will be

compliant with the guidelines when used with headset or USB data cable. If

you are using another accessory ensure that whatever product is used is free

of any metal and that it positions the phone at least 1.5 cm away from the

body.

Hearing Aid Compatibility

Your cellphone is rated: "For Hearing Aid", to assist hearing device users in

finding cellphones that may be compatible with their hearing devices.

This device is HAC M3 compatible.

For more information please refer to "Hearing Aid Compatibility with Mobile

Phones" leaflet or visit our website http://www.alcatelonetouch.com

Telephone warranty .......

Your phone is warranted against any defect or malfunctioning

which may occur in conditions of normal use during the

warranty period of twelve (12) months (1) from the date of

purchase as shown on your original invoice.

Batteries (2) and accessories sold with your phone are also

warranted against any defect which may occur during the first

six (6) months (1) from the date of purchase as shown on your

original invoice.

In case of any defect of your phone which prevents you from

normal use thereof, you must immediately inform your vendor

and present your phone with your proof of purchase.

If the defect is confirmed, your phone or part thereof will be

either replaced or repaired, as appropriate. Repaired Phone and

accessories are entitled to a one (1) month warranty for the same

defect. Repair or replacement may be carried out using

reconditioned components offering equivalent functionality.

This warranty covers the cost of parts and labor but excludes

any other costs.

Safety and use ...................

We recommend that you read this chapter carefully before using your phone. The

manufacturer disclaims any liability for damage, which may result as a consequence of

improper use or use contrary to the instructions contained herein.

• TRAFFIC SAFETY:

Given that studies show that using a mobile phone while driving a vehicle

constitutes a real risk, even when the hands-free kit is used (car kit,

headset...), drivers are requested to refrain from using their mobile when the

vehicle is not parked.

When driving, do not use your phone and headphone to listen to music or to

the radio. Using a headphone can be dangerous and forbidden in some areas.

When switched on, your phone emits electromagnetic waves that can

interfere with the vehicle's electronic systems such as ABS anti-lock brakes

or airbags. To ensure that there is no problem:

- do not place your phone on top of the dashboard or within an airbag

deployment area,

- check with your car dealer or the car manufacturer to make sure that the

dashboard is adequately shielded from mobile phone RF energy.

• CONDITIONS OF USE:

You are advised to switch off the telephone from time to time to optimise its

performance.

Switch the phone off before boarding an aircraft.

Switch the phone off when you are in health care facilities, except in

designated areas. As with many other types of equipment now in regular use,

mobile telephones can interfere with other electrical or electronic devices, or

equipment using radio frequency.

Switch the phone off when you are near gas or flammable liquids. Strictly

obey all signs and instructions posted in a fuel depot, petrol station, or

chemical plant, or in any potentially explosive atmosphere.

When the phone is switched on, it should be kept at least 15 cm from any

medical device such as a pacemaker, a hearing aid or insulin pump, etc. In

particular when using the phone, you should hold it against the ear on the

opposite side to the device, if any.

To avoid hearing impairment, pick up the call before holding your phone to

your ear. Also move the handset away from your ear while using the "hands-

free" mode because the amplified volume might cause hearing damage.

Do not let children use the phone and/or play with the telephone and

accessories without supervision.

When replacing the cover please note that your phone may contain

substances that could create an allergic reaction.

Always handle your phone with care and keep it in a clean and dust-free place.

(1) The warranty period may vary depending on your country.

(2) The life of a rechargeable mobile phone battery in terms of conversation

time standby time, and total service life, will depend on the conditions of

use and network configuration. Batteries being considered expendable

supplies, the specifications state that you should obtain optimal

performance for your phone during the first six months after purchase

and for approximately 200 more recharges.

• LICENCES

Obigo® is a registered trademark of Obigo AB.

microSD Logo is a trademark.

The Bluetooth word mark and logos are owned by

the Bluetooth SIG, Inc. and any use of such marks

by TCT Mobile Limited and its affiliates is under

license. Other trademarks and trade names are

those of their respective owners.

one touch 720/720D Bluetooth

QD ID B018945

eZiText™ and Zi™ are trademarks of Zi

Corporation and/or its Affiliates.

Java™ and all Java™ based trademarks and logos

are trademarks or registered trademarks of Sun

Microsystems, Inc. in the U.S. and other countries.

is a registered trademark of Opera Mini.

Facebook and the f Logo are trademarks of

Facebook, Inc., and are used under license.

Twitter and the T Logo are trademarks of Twitter,

Inc., and are used under license.

The Wi-Fi Logo is a certification mark of the Wi-Fi

Alliance.

Your device uses non-harmonised frequency and

is intended for use in all European countries.

The WLAN can be operated in the EU without

restriction indoors, but cannot be operated

outdoors in France.

I cannot find my contacts

Make sure your SIM card is not broken•

Make sure your SIM card is inserted properly•

Import all contacts stored in SIM card to phone•

The sound quality of the calls is poor

You can adjust the volume during a call by pressing the • key

Check the network strength •

Make sure that the receiver, connector or speaker on your •

phone is clean

I am unable to use the features described in the manual

Check with your operator to make sure that your subscription •

includes this service

Make sure this feature does not require an Alcatel accessory•

When I select a number from my contacts, the number

cannot be dialed

Make sure that you have correctly recorded the number in •

your file

Make sure that you have inputted the country prefix when •

calling a foreign country

I am unable to add a contact in my contacts

Make sure that your SIM card contacts are not full; delete •

some files or save the files in the phone contacts

My callers are unable to leave messages on my voicemail

Contact your network operator to check service availability•

I cannot access my voicemail

Make sure your operator’s voicemail number is correctly •

entered in "Messaging\Voicemail"

Try later if the network is busy•

General information .......

Internet address: • www.alcatelonetouch.com

Hot Line Number:• see "TCT Mobile Services" leaflet

or go to our Internet site.

On our Internet site, you will find our FAQ (Frequently Asked

Questions) section. You can also contact us by e-mail to ask

any questions you may have.

An electronic version of this user guide is available in English

and other languages according to availability on our server:

www.alcatelonetouch.com

Your telephone is a transceiver that operates on GSM/GPRS

in quad-band with 850/900/1800/1900 MHz.

This equipment is in compliance with the essential requirements

and other relevant provisions of Directive 1999/5/EC. The

entire copy of the Declaration of Conformity for your

telephone can be obtained through our website: www.

alcatelonetouch.com

This equipment may be operated in: AT BE

CY CZ DK EE FI FR

DE GR HU IE IT LV

LT LU MT NL PL PT

SK SI ES SE GB IS

LI NO CH BG RO TR

Protection against theft (1)

Your telephone is identified by an IMEI (phone serial number)

shown on the packaging label and in the product's memory.

We recommend that you note the number the first time you

use your telephone by entering * # 0 6 # and keep it in a safe

place. It may be requested by the police or your operator if

your telephone is stolen. This number allows your mobile

telephone to be blocked preventing a third person from using

it, even with a different SIM card.

(1) Contact your network operator to check service availability.

I am unable to send and receive MMS

Check your phone memory availability as it might be full•

Contact your network operator to check service availability •

and check MMS parameters

Verify the server centre number or your MMS profile with •

your operator

The server centre may be swamped, try again later•

The flickering icon is displayed on my standby

screen

You have saved too many short messages on your SIM card; •

delete some of them or archive them in the phone memory

SIM card PIN locked

Contact your network operator to obtain the PUK code •

(Personal Unblocking Key)

I am unable to connect my phone to my computer

Install Alcatel’s PC suite first of all•

Check that your computer meets the requirements for •

Alcatel’s PC Suite installation

Make sure that you’re using the right cable from the box•

I am unable to download new files

Make sure there is sufficient phone memory for your •

download

Select the microSD card as the location to store downloaded •

files

Check your subscription status with your operator•

The phone cannot be detected by others via Bluetooth

Make sure that Bluetooth is turned on and your phone is •

visible to other users

Make sure that the two phones are within Bluetooth’s •

detection range

ALCATEL is a trademark of

Alcatel-Lucent and used under license by

TCT Mobile Limited.

TCT Mobile Limited reserves the right to alter

material or technical specification without prior

notice.

Disclaimer

There may be certain differences between the user manual

description and the phone's operation, depending on the software

release of your telephone or specific operator services.

TCT Mobile shall not be held legally responsible for such

differences, if any, nor for their potential consequences, which

responsibility shall be borne by the operator exclusively.

How to make your battery last longer

Make sure you follow the complete charge time (minimum •

3 hours)

After a partial charge, the battery level indicator may not be •

exact. Wait for at least 20 minutes after removing the

charger to obtain an exact indication

Switch on the backlight upon request•

Extend the email auto-check interval for as long as possible•

Update news and weather information on manual demand, •

or increase their auto-check interval

Exit background-running Java applications if they are not •

being used for a long time

Deactivate Bluetooth when not in use•

Making the most

of your mobile .......

PC suite

You can download software upgrade for free from the

website. The PC suite includes:

• Backup/restore

You can backup the important data in your mobile and restore

them when needed.

• GPRS modem

Use your mobile phone to connect PC to the internet.

• Multimedia Personalization

Customize your mobile with images, animations and melodies.

• Messages

You can compose SMS/MMS easily on your PC and transfer

them to your phone.

Supported Operating Systems

Windows XP/Vista/Windows 7.

ONE TOUCH Upgrade

Using ONE TOUCH Upgrade tool you can update your

phone’s software from your PC.

Download ONE TOUCH Upgrade from ALCATEL website

(www.alcatelonetouch.com) and install it on your PC. Launch

the tool and update your phone by following the step by step

instructions (refer to the User Guide provided together with

the tool).

Your phone’s software will now have the latest software.

(1) The using of webcam may vary according to the operating system of

your PC.

All personal information will be permanently lost

following the update process. We recommend you

backup your personal data using PC Suite before

upgrading.

Webcam (1)

You can use your phone as a webcam for instant messaging on

your PC.

• Connect your phone to PC via USB cable.

• Go to "My computer" folder on your PC and find USB video

device.

Latin input mode

To write messages, there are two writing methods:

Normal: this mode allows you to type a text by choosing a •

letter or a sequence of characters associated with a key.

Predictive with the eZi mode: this mode speeds up the •

writing of your text.

IP4115_720_720D_QG_Eng_GB_27_120516.indd 2IP4115_720_720D_QG_Eng_GB_27_120516.indd 2 2012-5-16 13:35:032012-5-16 13:35:03

Alcatel Onetouch One Touch 720 720D Quick Start Guide IP4115_720_720D_QG_Eng_GB_27_120516

Alcatel-One-Touch-720-Quickstart alcatel-one-touch-720-quickstart alcatel-one-touch-720-quickstart manuals phones s.theinformr.com 3:

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