Alcatel 390 Quick Start Manual IP3781_390_QG_Eng_GB_10_111128

Alcatel-Onetouch-One-Touch-390-Quick-Start-Guide alcatel-onetouch-one-touch-390-quick-start-guide

390 - Quick Start Guide onetouch_390_qg_english Free User Guide for Alcatel Mobile Phone, Manual - page1

2015-08-11

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1 Your mobile .............. 1.1 Keys

1Navigation key

Central :

Confirm an option (short keypress)

Access main menu (short keypress in idle screen)

- Left (1):

Messages (short keypress in idle screen)

- Right (1):

Voice calendar (short keypress in idle screen)

- Up (1):

Profiles (short keypress in idle screen)

- Down (1):

Camera (short keypress in idle screen)

2Left softkey (1): Menu (short keypress in idle

screen)

3Right softkey (1): Contacts (short keypress in idle

screen)

4Send a call

Answer a call

Access call log

Access fake call settings (long keypress in idle

screen)

5Power on/off the handset (long keypress)

End call

Return to idle screen

6In idle screen:

- Short keypress: input "1"

- Long keypress: access your voicemail

In edit mode:

- Short keypress: insert a smart punctuation

- Long keypress: input "1"

7In idle screen:

- Short keypress: input " "

In edit mode:

- Short keypress: switch input method

- Long keypress: switch languages

8In idle screen:

- Short keypress: input "0"

- Long keypress: switch among "+" "P" "W"

In edit mode:

- Short keypress: input a space

- Long keypress: input "0"

9In idle screen:

- Short keypress: input "#"

- Long keypress: activate/deactivate the meeting

mode

In edit mode:

- Short keypress: access symbols table

1.2 Main screen icons (1)

Battery charge level

Vibrate alert: your phone vibrates, but does not ring

or beep.

Headset connected.

Keypad locked.

Alarm or appointments programmed.

Charging the battery (1)

Connect the battery charger to your phone and mains socket

respectively.

The charging may take about 20 minutes to start if the •

battery is flat.

Be careful not to force the plug into the socket.•

Make sure the battery is correctly inserted before •

connecting the charger.

The mains socket must be near to the phone and easily •

accessible (avoid electric extension cables).

When using your telephone for the first time, charge the •

battery fully (approximately 3 hours). You are advised to

fully charge the battery ( ).

To reduce power consumption and energy waste, when •

battery is fully charged, disconnect your charger from the

plug; reduce the backlight time, etc.

The charge is complete when the animation stops.

2.2 Power on your phone

Hold down the key until the phone powers on.

2.3 Power off your phone

Hold down the key from the main screen.

This product meets applicable national

SAR limits of 2.0 W/kg. The specific

maximum SAR values can be found on

page 19 of this user guide.

When carrying the product or using it

while worn on your body, either use an

approved accessory such as a holster or

otherwise maintain a distance of 1.5 cm

from the body to ensure compliance with

RF exposure requirements. Note that

the product may be transmitting even if

you are not making a phone call.

2.4 Idle Screen

Status Bar

Status/Notification indicators

Wallpaper

New Events Icon Line

New events are displayed with

its quantity. You could press

to view the new events.

6 Call log ................

You can access your call memory by pressing from the idle

screen, and you will see Outgoing call(s), Missed call(s) and

Answered call(s).

7 Voice calendar .....

Voice calendar is a calendar with voice reminder.

After accessing Voice calendar from the main menu, you may

select Create voice calendar to record a sound file. Then you

may set the date, time, mode, etc. If you select Directly

playing mode, the recorded sound file will play automatically as

the voice reminder at the very time and date you have set.

8 Profiles ................

With this menu, you may personalise ringtones for different

events and environments.

9 Media ...................

9.1 Music player

Access this feature from the main menu by selecting “Media\

Music player”. You will have full flexibility of managing music

both on your mobile and memory card.

Quick Start Guide

For more information about how to use the phone, please go

to www.alcatelonetouch.com to download complete user

manual (English version only). Moreover, from the website

you can also consult FAQ (English version only).

Prolonged exposure to music at full volume on the

music player may damage the listener's hearing. Set

your phone volume safely. Use only headphones

recommended by TCT Mobile Limited and its affiliates.

www.sar-tick.com

(1) The icons and illustrations in this guide are provided for information

purposes only. (1) Depending on your network operator.

English - CJB2450ALAAA

4 Contacts ..............

4.1 Consulting your contacts

To access the contacts from the main screen, press the key

and select the icon from the menu.

4.2 Adding a contact

Select the directory in which you wish to add contact, press the

"Options" softkey, select "Add contact".

5 Messaging ............

5.1 Create message

From the main menu select "Messaging" to create text/

multimedia message. You can type a message and you can also

modify a predefined message in Templates or customise your

message by adding pictures, photos, sounds, titles, etc (only

available while editing a MMS). While writing a message, select

"Options" to access all the messaging options. You can save

your messages that you send often to Draft or Templates

(MMS only).

Specific letters (accent) will increase the size of the

SMS, this may cause multiple SMS to be sent to your

recipient.

3 Calls ..........................

3.1 Making a call

Dial the desired number then press the key to place the call.

If you make a mistake, you can delete the incorrect digits by

pressing the right softkey.

To hang up the call, press the key.

Making an emergency call

If your phone is covered by the network, dial emergency number

and press the key to make an emergency call. This works

even without a SIM card and without typing the PIN code or

unlocking the keypad.

3.2 Calling your voicemail (1)

To access your voicemail, hold down the key.

3.3 Receiving a call

When you receive an incoming call, press the key to talk

and then hang up using the key.

3.4 Available functions during the call

During a call, you can use your directory, your calendar, short

messages, etc. without losing your correspondent.

(1) Contact your network operator to check service availability.

Missed calls.

Radio is on.

WAP alerts (1).

MicroSD Card available.

Roaming.

SIM card missing.

Sending a MMS.

MMS receiving.

Silence mode: your phone does not ring, beep or

vibrate.

SMS unread.

MMS unread.

Email unread.

Flight mode.

Call forwarding activated: your calls are forwarded.

Level of network reception.

Voicemail message arrived.

GPRS connection status (Activated).

GPRS connecting.

9.2 Radio

Your phone is equipped with a radio (1) with RDS functionality.

You can use the application as a traditional radio with saved

channels or with parallel visual information related to the radio

program on the display if you tune to stations that offer Visual

Radio service. You can listen to it while running other

applications.

9.3 Local games

Your phone includes some games, Select "Game settings", it

allows you to manage settings, in which you may set background

audio and vibration alert.

10 Camera ...............

Your mobile phone is fitted with a camera for taking photos that

you can use in different ways:

store them in your “• File manager\My creations”.

send them in a multimedia message (MMS) to a mobile •

phone.

customise your main screen.•

select them as incoming call image to a contact in your •

directory.

11 Tools ....................

11.1 Alarm

Your mobile phone has a built-in alarm clock with a snooze

feature.

11.2 Fake call

Protect yourself from annoying situations with the "Fake Call".

In this menu, you can set "Caller name", "Call time" and

"Ringtone".

When the timer reaches, the phone will ring and display like

receiving a real phone call. Press key, pretend answering a

call, the screen will display just like have an ongoing call. Press

key, pretend to reject the call, the call will terminate

automatically.

11.3 Weather

Your phone is equipped with a weather function for consulting

up to 3-day forecasts of favourite cities.

11.4 Notes

You can create a note in text or voice format by accessing

“Tools\Notes” from the main menu.

11.5 Calculator

Enter a number, select the type of operation to be performed,

and enter the second number, then press “=” to display the

result.

11.6 World clock

The World clock shows current local time and the time zone in

different cities.

11.7 Convertor

Unit convertor and Currency convertor.

11.8 Stopwatch

The stopwatch is a simple application for measuring time with

the possibility to register several results and suspend/resume

measurement.

12 Settings .............

From the main menu, select the menu icon and select the

function of your choice in order to customise your telephone:

Slider settings, Phone settings, Call settings, Security,

Network, Connectivity.

13 File manager ...

You will have access to all audio and visual files stored in

phone or memory card in File manager. You can access a

number of items with this option: My audios, My images,

My creations, Other files, Memory card and Memory

status.

Inserting the memory card:

To release the microSD card holder, slide it in the direction

of the arrow and lift it. Then insert the microSD card with the

golden contact downward. Finally, turn down the microSD

holder and slide it in the opposite direction to lock it.

Do not support hot plugging for microSD card.

(1) The quality of the radio depends on the coverage of the radio station in

that particular area.

2 Getting started .........

2.1 Set-up

Removing and installing the back cover

Removing and installing the battery

Inserting and removing the SIM card

Place the SIM card with the chip facing downwards and slide it

into its housing. Make sure that it is correctly inserted. To

remove the card, press it and slide it out.

4 5

Standard charger (EUP)

Universal charger

(1) Depending on your country.

(1) Could be personalized.

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Always handle your phone with care and keep it in a clean and dust-free place.

Do not allow your phone to be exposed to adverse weather or environmental

conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc).

The manufacturer's recommended operating temperature range is -10°C to

+55°C.

Over 55°C the legibility of the phone's display may be impaired, though this is

temporary and not serious.

Emergency call numbers may not be reachable on all cellular networks. You

should never rely only on your phone for emergency calls.

Do not open, dismantle or attempt to repair your mobile phone yourself.

Do not drop, throw or bend your mobile phone.

Do not paint it.

Use only batteries, battery chargers, and accessories which are recommended

by TCT Mobile Limited and its affiliates and are compatible with your phone

model. TCT Mobile Limited and its affiliates disclaim any liability for damage

caused by the use of other chargers or batteries.

Remember to make back-up copies or keep a written record of all important

information stored in your phone.

Some people may suffer epileptic seizures or blackouts when exposed to

flashing lights, or when playing video games. These seizures or blackouts may

occur even if a person never had a previous seizure or blackout. If you have

experienced seizures or blackouts, or if you have a family history of such

occurrences, please consult your doctor before playing video games on your

phone or enabling a flashing-lights feature on your phone.

Parents should monitor their children's use of video games or other features

that incorporate flashing lights on the phones. All persons should discontinue

use and consult a doctor if any of the following symptoms occur: convulsion,

eye or muscle twitching, loss of awareness, involuntary movements, or

disorientation. To limit the likelihood of such symptoms, please take the

following safety precautions:

- Do not play or use a flashing-lights feature if you are tired or need sleep.

- Take a minimum of a 15-minute break hourly.

- Play in a room in which all lights are on.

- Play at the farthest distance possible from the screen.

- If your hands, wrists, or arms become tired or sore while playing, stop and

rest for several hours before playing again.

- If you continue to have sore hands, wrists, or arms during or after playing,

stop the game and see a doctor.

When you play games on your phone, you may experience occasional

discomfort in your hands, arms, shoulders, neck, or other parts of your body.

Follow the instructions to avoid problems such as tendinitis, carpal tunnel

syndrome, or other musculoskeletal disorders.

• PRIVACY:

Please note that you must respect the laws and regulations in force in your

jurisdiction or other jurisdiction(s) where you will use your mobile phone

regarding taking photographs and recording sounds with your mobile

telephone. Pursuant to such laws and regulations, it may be strictly forbidden

to take photographs and/or to record the voices of other people or any of

their personal attributes, and duplicate or distribute them, as this may be

considered to be an invasion of privacy. It is the user's sole responsibility to

ensure that prior authorisation be obtained, if necessary, in order to record

private or confidential conversations or take a photograph of another person;

the manufacturer, the seller or vendor of your mobile phone (including the

operator) disclaim any liability which may result from the improper use of the

mobile phone.

• BATTERY:

Before removing the battery from your phone, please make sure that the

phone is switched off.

Observe the following precautions for battery use:

- Do not attempt to open the battery (due to the risk of toxic fumes and burns).

- Do not puncture, disassemble or cause a short-circuit in a battery,

- Do not burn or dispose of a used battery in household rubbish or store it

at temperatures above 60ºC.

Batteries must be disposed of in accordance with locally applicable

environmental regulations. Only use the battery for the purpose for which it

was designed. Never use damaged batteries or those not recommended by

TCT Mobile Limited and/or its affiliates.

This symbol on your telephone, the battery and the accessories

means that these products must be taken to collection points

at the end of their life:

- Municipal waste disposal centres with specific bins for these

items of equipment

- Collection bins at points of sale.

They will then be recycled, preventing substances being disposed of in the

environment, so that their components can be reused.

In European Union countries:

These collection points are accessible free of charge.

All products with this sign must be brought to these collection points.

In non European Union jurisdictions:

Items of equipment with this symbol are not to be thrown into ordinary bins

if your jurisdiction or your region has suitable recycling and collection

facilities; instead they are to be taken to collection points for them to be

recycled.

CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN

INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO

THE INSTRUCTIONS.

2) Connection to any equipment not supplied or not

recommended by TCT Mobile Limited,

3) Modification or repair performed by individuals not authorised

by TCT Mobile Limited or its affiliates or your vendor,

4) Inclement weather, lightning, fire, humidity, infiltration of

liquids or foods, chemical products, download of files, crash,

high voltage, corrosion, oxidation…

Your phone will not be repaired in case labels or serial numbers

(IMEI) have been removed or altered.

There are no express warranties, whether written, oral or

implied, other than this printed limited warranty or the

mandatory warranty provided by your country or jurisdiction.

In no event shall TCT Mobile Limited or any of its affiliates be

liable for indirect, incidental or consequential damages of any

nature whatsoever, including but not limited commercial or

financial loss or damage, loss of data or loss of image to the full

extent those damages can be disclaimed by law.

Some countries/states do not allow the exclusion or limitation

of indirect, incidental or consequential damages, or limitation of

the duration of implied warranties, so the preceding limitations

or exclusions may not apply to you.

• CHARGERS

Mains powered chargers will operate within the temperature range of: 0°C

to 40°C.

The chargers designed for your mobile phone meet with the standard for

safety of information technology equipment and office equipment use. Due to

different applicable electrical specifications, a charger you purchased in one

jurisdiction may not work in another jurisdiction. They should be used for

this purpose only.

• RADIO WAVES:

Proof of compliance with international standards (ICNIRP) or with European

Directive 1999/5/EC (R&TTE) is required of all mobile phone models before

they can be put on the market. The protection of the health and safety for

the user and any other person is an essential requirement of these standards

or this directive.

THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO

RADIO WAVES

Your mobile device is a radio transmitter and receiver. It is designed not to

exceed the limits for exposure to radio waves (radio frequency

electromagnetic fields) recommended by international guidelines. The

guidelines were developed by an independent scientific organization (ICNIRP)

and include a substantial safety margin designed to assure the safety of all

persons, regardless of age and health.

The radio wave exposure guidelines use a unit of measurement known as the

Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 2.0 W/kg.

Tests for SAR are conducted using standard operating positions with the

device transmitting at its highest certified power level in all tested frequency

bands. The highest SAR values under the ICNIRP guidelines for this device

model are:

Maximum SAR for this model and conditions under which it was recorded.

Head SAR GSM 900 0.471 W/kg

Body-worn SAR GSM 900 0.613 W/kg

Troubleshooting. ..............

Before contacting the service centre, you are advised to follow

the instructions below:

You are advised to fully charge ( • ) the battery for optimal

operation.

Avoid storing large amounts of data in your phone as this may •

affect its performance.

Use User Data Format to perform phone formatting (to •

perform User Data format, hold down # while simultaneously

pressing the power on/off key under the power off mode).

ALL User phone data: contacts, photos, messages and files,

downloaded applications will be lost permanently. It is strongly

advised to fully backup the phone data and profile before

doing formatting.

and carry out the following checks:

My phone cannot switch on

Check the battery contacts, remove and reinstall your battery, •

then turn your phone on

Check the battery power level, charge for at least 20 minutes•

If it still does not work, please use User Data Format to reset •

the phone

My phone is frozen or has not responded for several

minutes

Restart your phone by pressing and holding the • key

Remove the battery and re-insert it, then restart the phone•

If it still does not work, please use User Data Format to reset •

the phone

My phone turns off by itself

Check that your keypad is locked when you are not using •

your phone, and make sure power off key is not mis-contacted

due to unlocking keypad.

Check the battery charge level•

If it still does not work, please use User Data Format to reset •

the phone

My phone cannot charge properly

Make sure you are using an Alcatel battery and the charger •

from the box

Make sure your battery is inserted properly and clean the •

battery contact if it’s dirty. It must be inserted before plugging

in the charger

Make sure that your battery is not completely discharged; if •

the battery power is empty for a long time, it may take around

20 minutes to display the battery charger indicator on the

screen

Make sure charging is carried out under normal conditions •

(0°C to +40°C)

When abroad, check that the voltage input is compatible•

My phone cannot connect to a network or “No service”

is displayed

Try connecting in another location•

Verify the network coverage with your operator•

Check with your operator that your SIM card is valid•

Try selecting the available network(s) manually •

Try connecting at a later time if the network is overloaded•

My phone cannot connect to the Internet

Check that the IMEI number (press *#06# ) is the same as the •

one printed on your warranty card or box

Make sure that the internet access service of your SIM card is •

available

Check your phone's Internet connecting settings•

Make sure you are in a place with network coverage•

Try connecting at a later time or another location•

Invalid SIM card

Make sure the SIM card has been correctly inserted•

Make sure the chip on your SIM card is not damaged or •

scratched

Make sure the service of your SIM card is available•

During use, the actual SAR values for this device are usually well below the

values stated above. This is because, for purposes of system efficiency and to

minimize interference on the network, the operating power of your mobile

device is automatically decreased when full power is not needed for the call.

The lower the power output of the device, the lower its SAR value.

Body-worn SAR testing has been carried out at a separation distance of 1.5

cm. To meet RF exposure guidelines during body-worn operation, the device

should be positioned at least this distance away from the body. If you are

not using an approved accessory ensure that whatever product is used is free

of any metal and that it positions the phone the indicated distance away from

the body.

Organizations such as the World Health Organization and the US Food and

Drug Administration have stated that if people are concerned and want to

reduce their exposure they could use a hands-free device to keep the phone

away from the head and body during phone calls, or reduce the amount of

time spent on the phone.

For more information you can go to www.alcatelonetouch.com

Additional information about electromagnetic fields and public health are

available on the following site: http://www.who.int/peh-emf.

Your telephone is equipped with a built-in antenna. For optimal operation,

you should avoid touching it or degrading it.

As mobile devices offer a range of functions, they can be used in positions

other than against your ear. In such circumstances the device will be

compliant with the guidelines when used with headset or USB data cable. If

you are using another accessory ensure that whatever product is used is free

of any metal and that it positions the phone at least 1.5 cm away from the

body.

• LICENCES

Obigo® is a registered trademark of Obigo AB.

microSD Logo is a trademark.

eZiText™ and Zi™ are trademarks of Zi

Corporation and/or its Affiliates.

Telephone warranty .......

Your phone is warranted against any defect or malfunctioning

which may occur in conditions of normal use during the

warranty period of twelve (12) months (1) from the date of

purchase as shown on your original invoice.

Batteries (2) and accessories sold with your phone are also

warranted against any defect which may occur during the first

six (6) months (1) from the date of purchase as shown on your

original invoice.

In case of any defect of your phone which prevents you from

normal use thereof, you must immediately inform your vendor

and present your phone with your proof of purchase.

If the defect is confirmed, your phone or part thereof will be

either replaced or repaired, as appropriate. Repaired Phone

and accessories are entitled to a one (1) month warranty for

the same defect. Repair or replacement may be carried out

using reconditioned components offering equivalent

functionality.

This warranty covers the cost of parts and labor but excludes

any other costs.

This warranty shall not apply to defects to your phone and/or

accessory due to (without any limitation):

1) Non-compliance with the instructions for use or

installation, or with technical and safety standards

applicable in the geographical area where your phone is

used,

Safety and use ...................

We recommend that you read this chapter carefully before using your phone. The

manufacturer disclaims any liability for damage, which may result as a consequence

of improper use or use contrary to the instructions contained herein.

• TRAFFIC SAFETY:

Given that studies show that using a mobile phone while driving a vehicle

constitutes a real risk, even when the hands-free kit is used (car kit,

headset...), drivers are requested to refrain from using their mobile when the

vehicle is not parked.

When driving, do not use your phone and headphone to listen to music or

to the radio. Using a headphone can be dangerous and forbidden in some

areas.

When switched on, your phone emits electromagnetic waves that can

interfere with the vehicle's electronic systems such as ABS anti-lock brakes

or airbags. To ensure that there is no problem:

- do not place your phone on top of the dashboard or within an airbag

deployment area,

- check with your car dealer or the car manufacturer to make sure that the

dashboard is adequately shielded from mobile phone RF energy.

• CONDITIONS OF USE:

You are advised to switch off the telephone from time to time to optimise its

performance.

Switch the phone off before boarding an aircraft.

Switch the phone off when you are in health care facilities, except in

designated areas. As with many other types of equipment now in regular use,

mobile telephones can interfere with other electrical or electronic devices, or

equipment using radio frequency.

Switch the phone off when you are near gas or flammable liquids. Strictly

obey all signs and instructions posted in a fuel depot, petrol station, or

chemical plant, or in any potentially explosive atmosphere.

When the phone is switched on, it should be kept at least 15 cm from any

medical device such as a pacemaker, a hearing aid or insulin pump, etc. In

particular when using the phone, you should hold it against the ear on the

opposite side to the device, if any.

To avoid hearing impairment, pick up the call before holding your phone to

your ear. Also move the handset away from your ear while using the "hands-

free" mode because the amplified volume might cause hearing damage.

Do not let children use the phone and/or play with the telephone and

accessories without supervision.

When replacing the cover please note that your phone may contain

substances that could create an allergic reaction.

(1) The warranty period may vary depending on your country.

(2) The life of a rechargeable mobile phone battery in terms of

conversation time standby time, and total service life, will depend

on the conditions of use and network configuration. Batteries being

considered expendable supplies, the specifications state that you

should obtain optimal performance for your phone during the first six

months after purchase and for approximately 200 more recharges.

General information .......

Internet address• : www.alcatelonetouch.com

Hot Line Number• : see "TCT Mobile Services" leaflet or

go to our Internet site.

On our Internet site, you will find our FAQ (Frequently Asked

Questions) section. You can also contact us by e-mail to ask

any questions you may have.

An electronic version of this user guide is available in English

and other languages according to availability on our server:

www.alcatelonetouch.com

Your telephone is a transceiver that operates on GSM

networks with 900 and 1800 MHz bands.

This equipment is in compliance with the essential requirements

and other relevant provisions of Directive 1999/5/EC. The

entire copy of the Declaration of Conformity for your

telephone can be obtained through our website: www.

alcatelonetouch.com

Protection against theft (1)

Your telephone is identified by an IMEI (phone serial number)

shown on the packaging label and in the product's memory.

We recommend that you note the number the first time you

use your telephone by entering * # 0 6 # and keep it in a safe

place. It may be requested by the police or your operator if

your telephone is stolen. This number allows your mobile

telephone to be blocked preventing a third person from using

it, even with a different SIM card.

Disclaimer

There may be certain differences between the user manual

description and the phone's operation, depending on the

software release of your telephone or specific operator

services.

TCT Mobile shall not be held legally responsible for such

differences, if any, nor for their potential consequences, which

responsibility shall be borne by the operator exclusively.

(1) Contact your network operator to check service availability.

Unable to make outgoing calls

Make sure you have dialed a valid number and press the •

key

For international calls, check the country and area codes•

Make sure your phone is connected to a network, and the •

network is not overloaded or unavailable

Check your subscription status with your operator (credit, •

SIM card valid, etc.)

Make sure you have not barred outgoing calls•

Make sure that your phone is not in flight mode•

Unable to receive incoming calls

Make sure your phone is switched on and connected to a •

network (check for overloaded or unavailable network)

Check your subscription status with your operator (credit, •

SIM card valid, etc.)

Make sure you have not forwarded incoming calls •

Make sure that you have not barred certain calls•

Make sure that your phone is not in flight mode•

The caller’s name/number does not appear when a call

is received

Check that you have subscribed to this service with your •

operator

Your caller has concealed his/her name or number•

I cannot find my contacts

Make sure your SIM card is not broken•

Make sure your SIM card is inserted properly•

Import all contacts stored in SIM card to phone•

The sound quality of the calls is poor

You can adjust the volume during a call by pressing the• key

Check the network strength •

Make sure that the receiver, connector or speaker on your •

phone is clean

I am unable to use the features described in the manual

Check with your operator to make sure that your subscription •

includes this service

Make sure this feature does not require an Alcatel accessory•

14 WAP ...............

Access Wap options: Homepage, Bookmarks, Recent

pages, Offline pages, Go to URL, Service inbox,

Settings.

15 Services .............

Contact your network operator to check service availability.

16 Latin input mode ..

To write messages, there are two writing methods:

• Normal: this mode allows you to type a text by choosing a

letter or a sequence of characters associated with a key.

• Predictive with the eZi mode: this mode speeds up the writing

of your text.

When I select a number from my contacts, the number

cannot be dialed

Make sure that you have correctly recorded the number in •

your file

Make sure that you have inputted the country prefix when •

calling a foreign country

I am unable to add a contact in my contacts

Make sure that your SIM card contacts are not full; delete •

some files or save the files in the phone contacts (i.e. your

professional or personal directories)

My callers are unable to leave messages on my voicemail

Contact your network operator to check service availability•

I cannot access my voicemail

Make sure your operator’s voicemail number is correctly •

entered in "Messaging\Voicemail"

Try later if the network is busy•

I am unable to send and receive MMS

Check your phone memory availability as it might be full•

Contact your network operator to check service availability •

and check MMS parameters

Verify the server centre number or your MMS profile with •

your operator

The server centre may be swamped, try again later•

The flickering icon is displayed on my standby

screen

You have saved too many short messages on your SIM card; •

delete some of them or archive them in the phone memory

SIM card PIN locked

Contact your network operator to obtain the PUK code •

(Personal Unblocking Key)

I am unable to download new files

Make sure there is sufficient phone memory for your •

download

Select the Micro-SD card as the location to store downloaded •

files

Check your subscription status with your operator•

ALCATEL is a trademark of

Alcatel-Lucent and used under license by

TCT Mobile Limited.

TCT Mobile Limited reserves the right to alter

material or technical specification without prior

notice.

How to make your battery last longer

Make sure you follow the complete charge time (minimum •

3 hours)

After a partial charge, the battery level indicator may not be •

exact. Wait for at least 20 minutes after removing the

charger to obtain an exact indication

Switch on the backlight upon request•

IP3781_390_QG_Eng_GB_10_111128.indd 2IP3781_390_QG_Eng_GB_10_111128.indd 2 2011-11-28 11:05:022011-11-28 11:05:02

Alcatel 390 Quick Start Manual IP3781_390_QG_Eng_GB_10_111128

Alcatel-Onetouch-One-Touch-390-Quick-Start-Guide alcatel-onetouch-one-touch-390-quick-start-guide

390 - Quick Start Guide onetouch_390_qg_english Free User Guide for Alcatel Mobile Phone, Manual - page1

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