Alliance Laundry Systems Flw1525C Users Manual Preliminary Installation/Operation For Frontload Washers, Metered Commercial

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Installation/Operation

Frontload Washers
Metered Commercial

NOTA: Para bajar una
copia de estas
instrucciones en
español, visite
www.comlaundry.com.

FLW1525C

Keep These Instructions for Future Reference.
(If this machine changes ownership, this manual must accompany machine.)

www.comlaundry.com

Part No. 802951R3
August 2010

WARNING
Failure to install, maintain, and/or operate this machine according to the manufacturer's
instructions may result in conditions which can produce bodily injury and/or property
damage.
W030

NOTE: The WARNING and IMPORTANT instructions appearing in this manual are not meant to cover all
possible conditions and situations that may occur. It must be understood that common sense, caution, and
carefulness are factors which cannot be built into these washers. These factors MUST BE supplied by the
person(s) installing, maintaining, or operating the washer.
Always contact the distributor, service agent, or the manufacturer about any problems or conditions you do not
understand.

802951

Table of
Contents

Safety Information..............................................................................
Explanation of Safety Messages...........................................................
Important Safety Instructions ...............................................................

3
3
3

Installation...........................................................................................
Dimensions and Specifications.............................................................
Before You Start ...................................................................................
Tools ................................................................................................
Installing the Washer ............................................................................
Step 1: Position Washer Near Installation Area ..............................
Step 2: Position and Level the Washer ............................................
Step 3: Connect Fill Hoses...............................................................
Step 4: (Non-Gravity Drain Models Only)
Connect Drain Hose to Drain Receptacle.......................................
Step 5: (Gravity Drain Models Only)
Connect Drain Outlet to Drain System...........................................
Step 6: Remove the Shock Sleeves and Shipping Brace .................
Step 7: Wipe Out Inside of Wash Drum ..........................................
Step 8: (Supply Injection Models Only)
Connect External Supplies to Washer ............................................
Control Function Test ......................................................................
Step 9: Plug In the Washer...............................................................
Step 10: Check Installation ..............................................................

5
5
6
6
7
7
7
8

12
13
14
15

Operation.............................................................................................
Operation Instructions ..........................................................................
Step 1: Load Laundry.......................................................................
Step 2: Close Loading Door.............................................................
Step 3: Add Laundry Supplies .........................................................
Step 4: Set Fabric Selector ...............................................................
Step 5: Set Wash Temperature.........................................................
Step 6: Set Soil Level.......................................................................
Step 7: Insert Coin(s) or Card ..........................................................
Step 8: Start Washer.........................................................................
Indicator Lights ................................................................................

16
16
16
16
17
17
17
18
18
18
19

Maintenance ........................................................................................
User-Maintenance Instructions.............................................................
Lubrication .......................................................................................
Cold Weather Care...........................................................................
Care of Your Washer .......................................................................
Cleaning Glass Sealing Area ...........................................................
Replacing Hoses...............................................................................
Filter Screens ...................................................................................
Vacations and Extended Non-Use ...................................................
Reinstallation of Shipping Materials ...............................................
Cleaning Foreign Object Trap .........................................................

20
20
20
20
20
20
20
20
20
21
21

10
11
12
12

Troubleshooting .................................................................................. 22
Contact Information........................................................................... 24
Installer Checklist................................................................ Back Cover
© Copyright 2010, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any
means without the expressed written consent of the publisher.
2

802951

Safety Information
Explanation of Safety Messages

Important Safety Instructions

Throughout this manual and on machine decals, you
will find precautionary statements (“DANGER,”
“WARNING,” and “CAUTION”) followed by specific
instructions. These precautions are intended for the
personal safety of the operator, user, servicer, and
those maintaining the machine.

(Save These Instructions)

DANGER
Indicates an imminently hazardous
situation that, if not avoided, will cause
severe personal injury or death.

WARNING
Indicates a hazardous situation that, if not
avoided, could cause severe personal
injury or death.

CAUTION

WARNING
To reduce the risk of fire, electric shock,
serious injury or death to persons when
using your washer, follow these basic
precautions:
W023

1. Read all instructions before using the washer.
2. Refer to the GROUNDING INSTRUCTIONS in
the INSTALLATION manual for the proper
grounding of the washer.
3. Do not wash articles that have been previously
cleaned in, washed in, soaked in, or spotted with
gasoline, dry-cleaning solvents, or other
flammable or explosive substances as they give
off vapors that could ignite or explode.
4. Do not add gasoline, dry-cleaning solvents, or
other flammable or explosive substances to the
wash water. These substances give off vapors that
could ignite or explode.

IMPORTANT: The word “IMPORTANT” is used
to inform the reader of specific procedures where
minor machine damage will occur if the procedure
is not followed.

5. Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for two weeks or more. HYDROGEN GAS
IS EXPLOSIVE. If the hot water system has not
been used for such a period, before using a
washing machine or combination washer-dryer,
turn on all hot water faucets and let the water
flow from each for several minutes. This will
release any accumulated hydrogen gas. The gas
is flammable, do not smoke or use an open flame
during this time.

NOTE: The word “NOTE” is used to communicate
installation, operation, maintenance or servicing
information that is important but not hazard
related.

6. Do not allow children to play on or in the washer.
Close supervision of children is necessary when
the washer is used near children. This is a safety
rule for all appliances.

Indicates a hazardous situation that, if not
avoided, may cause minor or moderate
personal injury or property damage.
Additional precautionary statements (“IMPORTANT”
and “NOTE”) are followed by specific instructions.

7. Before the washer is removed from service or
discarded, remove the door to the washing
compartment.
8. Do not reach into the washer if the wash drum is
moving.
9. Do not install or store the washer where it will be
exposed to water and/or weather.
10. Do not tamper with the controls.

802951

Safety Information

11. Do not repair or replace any part of the washer, or
attempt any servicing unless specifically
recommended in the user-maintenance
instructions or in published user-repair
instructions that you understand and have the
skills to carry out.
12. To reduce the risk of an electric shock or fire, DO
NOT use an extension cord or an adapter to
connect the washer to the electrical power
source.
13. Use your washer only for its intended purpose,
washing clothes.
14. ALWAYS disconnect the washer from electrical
supply before attempting any service. Disconnect
the power cord by grasping the plug, not the cord.

20. Be sure water connections have a shut-off valve
and that fill hose connections are tight. CLOSE
the shut-off valves at the end of each wash day.
21. Loading door MUST BE CLOSED any time the
washer is to fill, tumble or spin. DO NOT bypass
the loading door switch by permitting the washer
to operate with the loading door open.
22. Always read and follow manufacturer’s
instructions on packages of laundry and cleaning
aids. Heed all warnings or precautions. To reduce
the risk of poisoning or chemical burns, keep
them out of the reach of children at all times
(preferably in a locked cabinet).
23. Always follow the fabric care instructions
supplied by the garment manufacturer.

15. Install the washer according to the
INSTALLATION INSTRUCTIONS. All
connections for water, drain, electrical power and
grounding must comply with local codes and be
made by licensed personnel when required. Do
not do it yourself unless you know how!

24. Never operate the washer with any guards and/or
panels removed.

16. To reduce the risk of fire, clothes which have
traces of any flammable substances such as
vegetable oil, cooking oil, machine oil,
flammable chemicals, thinner, etc. or anything
containing wax or chemicals such as in mops and
cleaning cloths, must not be put into the washer.
These flammable substances may cause the
fabric to catch on fire by itself.

27. Failure to install, maintain, and/or operate this
washer according to the manufacturer’s
instructions may result in conditions which can
produce bodily injury and/or property damage.

17. Do not use fabric softeners or products to
eliminate static unless recommended by the
manufacturer of the fabric softener or product.
18. Keep your washer in good condition. Bumping or
dropping the washer can damage safety features.
If this occurs, have your washer checked by a
qualified service person.

25. DO NOT operate the washer with missing or
broken parts.
26. DO NOT bypass any safety devices.

NOTE: The WARNING and IMPORTANT
SAFETY INSTRUCTIONS appearing in this
manual are not meant to cover all possible
conditions and situations that may occur. Common
sense, caution and care must be exercised when
installing, maintaining, or operating the washer.
Always contact your dealer, distributor, service agent
or the manufacturer about any problems or conditions
you do not understand.

19. If the supply cord is damaged, it must be replaced
by a special cord or assembly available from the
manufacturer or its service agent.

802951

Installation
Dimensions and Specifications

13.1 in.
(33.3 cm)

14.6 in.
(37.08 cm)

24 in.
(61.0 cm)

36.94 in. (93.83 cm)

42.25 in. (107.2 cm)
Stainless Steel Models
Through Serial No. 1005018719
43 in. (109.2 cm) All Other Models
31.1 in. (79 cm)
29.6 in. (75.1 cm)

2 in.
(5.1 cm)

26.9 in. (68.3 cm)

28 in. (71.1 cm)
2 in.
(5.1 cm)

1.5 in.
(3.8 cm)

FLW2258N

MODELS EQUIPPED WITH DRAIN HOSE
FLW2258N

13.1 in.
(33.3 cm)

14.6 in.
(37.08 cm)

24 in.
(61.0 cm)

36.94 in. (93.83 cm)

42.25 in. (107.2 cm)
Stainless Steel Models
Through Serial No. 1005018719
43 in. (109.2 cm) All Other Models
31.1 in. (79 cm)
29.6 in. (75.1 cm)

2 in.
(5.1 cm)

28 in. (71.1 cm)
4.1 in.
(10.41 cm)
1.5 in.
(3.8 cm)

4.2 in.
(10.67 cm)

FLW2259N

26.9 in. (68.3 cm)

MODELS WITH GRAVITY DRAIN
FLW2259N

802951

1.5 in. (3.81 cm) Inside Diameter
1.86 in. (4.72 cm) Outside Diameter

Installation

Before You Start

NOTE: An 8 in. (20.32 cm) coin drawer is required
for coin operated models.

Tools
For most installations, the basic tools you will need
are:
1

3
4

NOTE: If the washer is delivered on a cold day
(below freezing), or is stored in an unheated room
or area during the cold months, do not attempt to
operate it until the washer has had a chance to
warm up.
NOTE: Install dryer before washer. This allows
room for attaching exhaust duct.
NOTE: Some moisture in the wash drum is normal.
Water is used during testing at the manufacturer.

D074I

1
2
3
4
5

Wrench
Screwdriver
Pliers
Socket Wrench
Level

Figure 1

802951

Installation

Installing the Washer

Step 2: Position and Level the Washer

Step 1: Position Washer Near Installation
Area
Move washer so that it is within 4 feet (1.2 meters) of
the desired area of installation.
NOTE: For best performance and to minimize
vibration or movement, install washer on a solid,
sturdy and level floor. Some floors may need to be
reinforced, especially on a second floor or over a
basement. Do not install the washer on carpeting,
soft tile, a platform or other weakly supported
structures.

WARNING
Washers elevated above floor level must
be anchored to that elevated surface,
base or platform. The material used to
elevate the washer should also be
anchored to the floor to ensure that the
washer will not walk or that the washer
can not be physically pulled, tipped or
slid from its installed position. Failure to
do so may result in conditions which can
produce serious injury, death and/or
property damage.
W306

Position washer so it has sufficient clearance for
installation and servicing.
NOTE: Use of the dispenser drawer or washer door
as a handle in the transportation of the washer may
cause damage to the dispenser or door.
Place washer in position on a solid, sturdy and level
floor. Installing the washer on any type of carpeting,
soft tile, a platform or other weakly supported
structures is not recommended.
Place a level on the cabinet top and check if the
washer is level from side to side and front to back.
NOTE: Level must rest on raised portion of top
panel. Refer to Figure 3.

+,($

H054I

Figure 2

802951

If washer is not level, tilt washer to access the front
and rear leveling legs. For easier access to leveling
legs, prop up washer with a wooden block. Refer to
Figure 3. Loosen 7/8 in. locknut and adjust legs until
the washer is level from side to side and front to back
(using a level). Washer should not rock.
Tighten the locknuts securely against the washer
base using the 7/8 in. wrench. If the locknuts are not
tight, washer will move out of position during
operation.

Installation

NOTE: DO NOT slide washer across floor if the
leveling legs have been extended, as legs and base
could become damaged.
Remove rubber feet from accessories bag and place on
all four leveling legs.
Verify that unit doesn’t rock.
3
2
1

Step 3: Connect Fill Hoses

WARNING
Under certain conditions, hydrogen gas
may be produced in a hot water system
that has not been used for two weeks or
more. HYDROGEN GAS IS EXPLOSIVE. If
the hot water system has not been used
for such a period and before using the
washer, turn on all hot water faucets and
let the water flow from each for several
minutes. This will release any
accumulated hydrogen gas. The gas is
flammable. Do not smoke or use an open
flame during this time.
W029

Water Supply
Water supply faucets must fit standard 3/4 inch
(19.1 mm) female garden hose couplings. DO NOT
USE SLIP-ON OR CLAMP-ON CONNECTIONS.

5
4

FLW2114N
FLW2114N

1
2
3
4
5
6

Leveling Leg
Washer Base
Level
Wood Block
Locknut
Rubber Foot

Figure 3

Water supply faucets should be readily accessible to
permit turning them off when washer is not being
used.
Recommended cold water temperature is 60° to 80°
Fahrenheit (16° to 27 Celsius). Recommended
maximum hot water temperature is 125° Fahrenheit
(51° Celsius). Warm water is a mixture of hot and cold
water. Warm water temperature is dependent upon
water temperature and pressure of both the hot and
cold water supply lines.

WARNING
To prevent personal injury, avoid contact
with inlet water temperatures higher than
125° Fahrenheit (51° Celsius) and hot
surfaces.
W748

Water pressure must be a minimum of 20 to a
maximum of 120 pounds per square inch (138 to 827
kPa) static pressure measured at the faucet.
NOTE: Water pressure under 20 pounds per
square inch (138 kPa) will cause an extended fill
time in the washer and may not properly flush out
the detergent dispenser.

802951

Installation

Turn on the water supply faucets and flush the lines for
approximately two minutes to remove any foreign
materials that could clog the screens in the water
mixing valve.
NOTE: When installing in newly constructed or
renovated building, it is very important to flush the
lines since build-up may have occurred during
construction.

Connecting Hoses

IMPORTANT: Hoses and other natural rubber
parts deteriorate after extended use. Hoses may
develop cracks, blisters or material wear from the
temperature and constant high pressure they are
subjected to.
All hoses should be checked on a monthly basis for
any visible signs of deterioration. Any hose showing
the signs of deterioration listed above should be
replaced immediately. All hoses should be replaced
every five years.

Insert each filter screen into the end of each fill hose
that will connect to the water supply faucet. The screen
must be facing outward. Refer to Figure 4.

Insert each plain rubber washer into the other end of
each fill hose that will connect to the water mixing
valve at the rear of the washer. Refer to Figure 4.
Thread hose couplings onto valve connections fingertight, then approximately 1/4 turn with pliers.
IMPORTANT: DO NOT cross thread or
overtighten couplings.
Turn water on and check for leaks. If leaks are found,
retighten the hose couplings. Continue tightening and
rechecking until no leaks are found.

FLW1974N

1
2
3
4

WATER
MIXING
VALVE

Water Supply Faucets
Hot Water Connection
Cold Water Connection
Fill Hoses

COLD
HOT

Figure 5

IMPORTANT: Turn off water supply faucets after
check-out and demonstration. Owner should turn
off water supply whenever there will be an
extended period of non-use.

NOTE: Longer fill hoses are available (as optional
equipment at extra cost) if the hoses supplied with
the washer are not long enough for the installation.
Order hoses as follows:

TLW1976N

1
2
3
4

No. 20617 Fill Hose (8 feet) (2.44 m)
No. 20618 Fill Hose (10 feet) (3.05 m)

Faucet
Fill Hoses
Plain Rubber Washer
Filter Screens

Figure 4

802951

Installation

Risers
Risers (or air cushions) may have to be installed if the
pipes knock or pound when flow of water stops. The
risers are more efficient when installed as close as
possible to the water supply faucets (refer to
Figure 6).
1

Step 4: (Non-Gravity Drain Models Only)
Connect Drain Hose to Drain Receptacle
Remove the drain hose from its shipping position on
the rear of the washer by removing the shipping tape.
IMPORTANT: Drain receptacle must be capable of
handling a minimum of 1-3/8 inch (3.5 cm) outside
diameter drain hose.

W005I

1
2

Risers (Air Cushions)
Water Supply Faucets

Figure 6
FLW1963N

Shipping Tape

Figure 7

802951

Installation

Standpipe Installation

Step 5: (Gravity Drain Models Only)
Connect Drain Outlet to Drain System

Place the drain hose into the standpipe.
Remove the beaded tie-down strap from accessories
bag and place around standpipe and drain hose and
tighten strap to hold hose to standpipe. Refer to
Figure 8. This will prevent the drain hose from
dislodging from drain receptacle during use.

Remove drain fitting (four inches long) and hose
clamp from accessories bag. Insert drain fitting into
drain outlet hose. Clamp hose and fitting.
Connect the drain fitting to a vented drain system
using a flexible connection (obtain locally). Inside
diameter of fitting is 1.53 in. (3.89 cm) and outside
diameter is 1.66 in. (4.22 cm). The drain system must
be vented to prevent an air lock or siphoning.
IMPORTANT: Increasing the drain hose length,
installing elbows, or causing bends will decrease
drain flow rates and increase drain times,
impairing machine performance.

24 TO 36 in.
(61 TO 91.44 cm)
RECOMMENDED
HEIGHT

Flw1964N

1
FLW1964N

Standpipe 2 in. (5.08 cm) or 1-1/2 in. (4 cm)
2

Figure 8

Flw1935N

FLW1935N

1
2

Drain Trough
Drain Outlet Hose

Figure 9

802951

Installation

Step 6: Remove the Shock Sleeves and
Shipping Brace
Remove front access panel by removing the two screws
at the bottom of the panel.

Step 7: Wipe Out Inside of Wash Drum
Before using washer for the first time, use an all-purpose
cleaner, or a detergent and water solution, and a damp
cloth to remove shipping dust from inside wash drum.

Remove the five bolts and lockwashers from shipping
brace with 9/16 in. wrench and remove brace. Refer to
Figure 10. One is holding the brace to the weight.
Remove this bolt first. Four bolts are located on the
washer base. Remove the two front bolts next and then
the two rear bolts. Remove all four shock sleeves by
pulling on the yellow rope. Remove label from front
side of front access panel or shipping brace and place
on backside of front access panel for future reference.
NOTE: The shipping brace, bolts, washers and
shock sleeves should be saved and MUST be
reinstalled whenever the washer is moved more
than four feet. Refer to User-Maintenance section
for instructions. Do not lift or transport washer
from front or without shipping materials installed.

FLW2115N

Store the shipping materials in the accessories bag.
Save materials for use whenever the washer is moved.

Figure 11

Step 8: (Supply Injection Models Only)
Connect External Supplies to Washer

Reinstall front access panel.
IMPORTANT: DO NOT tip washer more than
6 inches (152.4 mm) in any direction after shipping
brace has been removed. Shock absorbers may
separate and damage to washer may result. For
leveling purposes, the washer may be tilted a
maximum of 6 inches (152.4 mm) in any direction.

IMPORTANT: Undiluted chemical dripping can
damage the washer.
1. Remove two nozzles from accessories bag. Use
either the 3/8 inch or 1/4 inch nozzles, depending
on the diameter of the dispenser tubing used.
2. Attach nozzles to rear of machine. Connection
point located on cabinet, above water mixing
valve. Refer to Figure 12.
3. Connect supply hoses to nozzles and secure with
hose clamps (obtain locally). Refer to Figure 12.
NOTE: Hoses can be connected to either nozzle.

2
3

Do not attempt to make supply injection
electrical connections to points other than those
provided specifically for that purpose by the
factory.

FLW2124N
FLW2124N

1
2
3
4

Shock Sleeves
Motor Mount
Hooked End of Shipping Brace
Bolts and Lockwashers

4. Refer to supply injection system instructions and
label inside washer junction box cover
(Figure 13) for electrical connection.

5. Refer to supply injection system instructions for
details on operation.

Figure 10
12

802951

Installation

A junction box on the rear panel houses a terminal
strip which furnishes supply output signals for the
supply injection pumps. Refer to Figure 13 for the
injection interface label.

Supply Injection System
Number of liquid supply connections
(1–Detergent and 2–Softener)

Liquid supply connection size,
in. (mm)

3/8 (9.52)
or
1/4 (6.35)

WARNING

CHEMICAL INJECTION
ELECTRICAL INTERFACE
YELLOW

Wear eye and hand protection when
handling chemicals; always avoid direct
contact with raw chemicals. Read the
manufacturer’s directions for accidental
contact before handling chemicals. Ensure
an eye-rinse facility and an emergency
shower are within easy reach. Check at
regular intervals for chemical leaks.
SW016

SOFTENER
DISPENSER
CONNECTION

YELLOW/BLACK

SOFTENER
RELAY

RED
DETERGENT
DISPENSER
CONNECTION

RED/BLACK

DETERGENT
RELAY

NO CONNECTION
TERMINAL
BLOCK

NOTE: Normally Open Contacts.
Contacts Close to Start Chemical Injection.
Maximum Load Connection per Contact:
1A @ 120VAC/240VAC

3
2

801653R1

FLW2028N

Figure 13

These terminals may be used to provide signals to the
supply injection system but must not be used to
provide power to the actual pump.
Any injection system pump which requires
110 VAC must be powered by a separate external
power source.

Control Function Test
The washer should be cleaned after the installation is
complete. A function test should then be executed on
the unloaded machine:
FLW2116N

1
2
3

Injection Point
Nozzle
Supply Dispenser Pump Outlet

1. Check the power supply for such characteristics
as correct voltage, phase, and cycles to be certain
they are correct for the washer.
2. Open manual shut-off valves to the washer.

Figure 12

802951

3. Apply power to the washer.

Installation

Step 9: Plug In the Washer
Electrical Requirements
2

(120 Volt, 60 Hertz with 3-Prong Grounding Plug)

NOTE: The wiring diagram is located in the
control cabinet.

120±12
V.A.C.

0 V.A.C.

WARNING
To reduce the risk of fire, electric shock,
serious injury or death, all wiring and
grounding MUST conform with the latest
edition of the National Electrical Code,
ANSI/NFPA No. 70, and such local
regulations as might apply. It is the
customer’s responsibility to have the
wiring, fuses and circuit breakers
installed by a qualified electrician to make
sure adequate electrical power is
available to the washer.
W518

When plugging in the washer:
 DO NOT overload circuits.
 DO NOT use an extension cord.

120±12
V.A.C.

Standard 120 Volt, 60 Hertz
3-Wire Effectively
Grounded Circuit

DRY2022N

1
2
3
4
5

L1
Ground
Neutral Side
Round Grounding Prong
Neutral

Figure 14

 DO NOT use an adapter.
 DO NOT operate other appliances on the same
circuit. Use separately fused 15 Amp circuits.
The washer is designed to be operated on a separate
branch, polarized, three-wire, effectively grounded,
120 Volt, 60 Hertz, AC (alternating current), circuit
protected by a 15 ampere fuse, equivalent fusetron or
circuit breaker.

WARNING
To reduce the risk of an electric shock or
fire, DO NOT use an extension cord or an
adapter to connect the washer to the
electric power source.
W082

The three-prong grounding plug on the power cord
should be plugged directly into a polarized three-slot
effectively grounded receptacle rated 110/120 Volts
AC (alternating current) 15 Amps. Refer to Figure 14
to determine correct polarity of the wall receptacle.

802951

Installation

Grounding Instructions

Step 10: Check Installation

The washer must be grounded. In the event of
malfunction or breakdown, grounding will reduce the
risk of electric shock by providing a path of least
resistance for electric current.

Refer to Installer Checklist on the back cover of this
manual and make sure that washer is installed
correctly.

The washer is equipped with a cord having an
equipment-grounding conductor and a three-prong
grounding plug. The plug must be plugged into an
appropriate outlet that is properly installed and
grounded in accordance with all local codes and
ordinances.

Run washer through one complete cycle to make sure
it is operating properly.

WARNING
Improper connection of the equipmentgrounding conductor can result in a risk
of electric shock. Check with a qualified
electrician or service person if you are in
doubt as to whether the washer is
properly grounded.
W327

DO NOT modify the plug provided with the washer –
if it will not fit the outlet, have a proper outlet installed
by a qualified electrician.
NOTE: Have a qualified electrician check the
polarity of the wall receptacle. If a voltage reading
is measured other than that in Figure 14, the
qualified electrician should correct the problem.

802951

Operation
Operation Instructions

Step 2: Close Loading Door

IMPORTANT: Prior to first wash, use an allpurpose cleaner, or a detergent and water solution,
and a damp cloth to remove shipping dust from
inside of washtub.

Close loading door tightly. The washer will not
operate with the loading door open.

IMPORTANT: Remove all sharp objects from
laundry to avoid tears and rips to items during
normal machine operation.

Step 1: Load Laundry
Load items loosely into wash drum.
NOTE: Small items such as baby socks may get
caught around the door. Place these articles inside a
mesh garment bag.

FLW2227N

Figure 16

FLW2226N

Figure 15

When washing bulky items such as blankets and
comforters, use the DELICATES/BULKY cycle. The
cycle includes agitation and final spin speeds that
maintain the load’s balance and minimize wear to the
articles.

802951

Operation

Step 3: Add Laundry Supplies

Step 4: Set Fabric Selector

Open dispenser drawer. Measure and add low sudsing,
high efficiency (HE) detergent (1), bleach (2) and
fabric softener (3) to the dispenser drawer (refer to
Figure 17). Close dispenser drawer.

Push touchpad for NORMAL, PERM PRESS or
DELICATES/BULKY cycle. Light indicates
selection.

IMPORTANT: If using non-HE detergent, avoid
oversudsing by using 1/2 of the detergent
manufacturer’s recommended amount.

NOTE: Changes can be made to Fabric Selector
setting up until the first fill is complete.

FLW2228N

42
6859

Figure 18

Step 5: Set Wash Temperature
Push touchpad for HOT, WARM or COLD. Light
indicates selection.
NOTE: Always follow manufacturer’s care labels.
FLW2236N

FLW2236N

1
2
3

Detergent
Bleach
Fabric Softener

Figure 17

CAUTION
Dispenser drawer requires a special tool
for removal. Contact a service person if
removal is necessary.

FLW2229N

Figure 19

W236

802951

Operation

Step 6: Set Soil Level

Step 8: Start Washer

Push Soil Level touchpad to select LIGHT, MEDIUM
or HEAVY. Light indicates selection.

After vend price has been satisfied, push the START
pad. DOOR MUST BE CLOSED TO START
WASHER.

FLW2230N

Figure 20
FLW2231N

Step 7: Insert Coin(s) or Card
Figure 23

To Insert Money
Insert coin(s) in coin slot. Check pricing as seen on
digital display.

W387I

Figure 21

To Insert Card
Insert card into opening.

DRY1927N

Figure 22

802951

Operation

Indicator Lights
INSERT COINS/CARD
INSERT COINS/CARD is lit to prompt the user to
insert coins or card to satisfy the vend price. When
INSERT COINS/CARD is lit, the digits show the vend
price remaining to be satisfied.
WASH
WASH is lit during the WASH portions of the cycle.

IMPORTANT: If washer fails to operate properly
after installation, make sure electrical service and
water supply faucets are turned on. Are all the
controls properly set? Have a qualified service
person refer to the wiring diagram (located inside
of washer control cabinet) and check for broken,
loose or incorrect wiring.
NOTE: Once a cycle has started, the door can only
be opened by first unplugging the power cord and
waiting one minute.

RINSE
RINSE is lit during the RINSE portions of the cycle.
SPIN
SPIN is lit during the final spin portion of the cycle.
DOOR
DOOR is lit whenever the door is locked. The door
cannot be opened when this light is on.

WARNING
To reduce the risk of bodily injury, do not
remove laundry from washer until all
lights are out, and all moving parts have
stopped.
W092

LIGHT
LIGHT is lit when the LIGHT soil level is selected.
MEDIUM
MEDIUM is lit when the MEDIUM soil level is
selected.
HEAVY
HEAVY is lit when the HEAVY soil level is selected.
START
START flashes one second on and one second off
when the full vend price has been satisfied.

802951

Maintenance
User-Maintenance Instructions

Replacing Hoses

Lubrication

Hoses and other natural rubber parts deteriorate after
extended use. Hoses may develop cracks, blisters or
material wear from the temperature and constant high
pressure they are subjected to.

All moving parts are sealed in a permanent supply of
lubricant or are equipped with oilless bearings.
Additional lubrication will not be necessary.
Do not lubricate the door hinge. If the hinge makes
noise, replace the hinge.

Cold Weather Care

All hoses should be checked on a monthly basis for
any visible signs of deterioration. Any hose showing
the signs of deterioration listed above should be
replaced immediately. All hoses should be replaced
every five years.

If the washer is delivered on a cold day (below
freezing), or is stored in an unheated room or area
during the cold months, do not attempt to operate it
until the washer has had a chance to warm up.

Filter Screens

Care of Your Washer

If the washer is filling with water slower than normal,
check the filter screens. Clean or replace them if
necessary.

Use only a damp or sudsy cloth for cleaning the
control panel. Some cleaning product sprays may
harm the finish on the control panel or damage the
interior.
Wipe the washer cabinet as needed. If detergent,
bleach or other washing products are spilled on the
cabinet, wipe immediately. Some products will cause
permanent damage if spilled on the cabinet.
Do not use scouring pads or abrasive cleansers.
The wash drum will need no particular care although it
may need rinsing or wiping after an unusual load has
been washed.

Check the filter screens in the fill hoses for debris or
damage annually. Clean or replace them if necessary.

Order filter screen Part No. F270300 from the nearest
authorized parts distributor.

Vacations and Extended Non-Use
IMPORTANT: To avoid possible property damage
due to flooding, turn off the water supply to the
washer whenever there will be an extended period
of non-use.
Leave the loading door open during extended periods
of non-use to allow the wash drum to dry out and
avoid a musty smell.

The outside of the door window can be cleaned with
household window cleaner.
Running an occasional rinse cycle with bleach will
help to avoid a musty smell in the wash drum.

Cleaning Glass Sealing Area
In order to assure that the door properly seals against
water leaks, the following surfaces should be wiped
off periodically:
 The outside perimeter of the door glass where the
seal contacts the glass
 The front surface of the door seal lip
Usually a mild soap solution will work. If there is an
extreme build-up of minerals from a hard water
supply, the surfaces may need to be cleaned with a
lime removal chemical.

802951

Maintenance

Reinstallation of Shipping Materials

Cleaning Foreign Object Trap

To prevent damage while moving the washer, the
shipping materials MUST be reinstalled.

The washer’s pump has a trap that may collect foreign
objects. The trap may need to be cleaned if water is
draining slower than usual. To clean:

 Disconnect washer from electrical supply.
 While supporting the front access panel, remove
two screws from the bottom edge of the panel.
 Gently lower the panel to remove it from the
washer.
 Place the shock sleeves on all four shock
absorbers. Refer to Figure 24.
 Insert hooked end of shipping brace into the open
slot of the motor mount. Refer to Figure 24.
 Attach the brace with the five bolts and washers.
Refer to Figure 24.
 Reinstall front access panel.

 Disconnect washer from electrical supply.
 While supporting the front access panel, remove
two screws from the bottom edge of the panel.
 Gently lower the panel to remove it from the
washer.
NOTE: The pump may have some water in it. Use a
rag or a container to catch water. If the wash drum
is full of water, use a wet/dry shop vacuum to catch
the water.
 With rag or vacuum ready, unscrew the cap on
the left side of the pump and remove trap.
 Clean the debris from the trap.
 Reinstall the trap and access panel.
 Reconnect washer to electrical supply.

2
3

FLW2124N

1
2
3
4

Shock Sleeves
Motor Mount
Hooked End of Shipping Brace
Bolts and Lockwashers

Figure 24

Refer to Installation section, step 6 for proper
procedures whenever the washer is moved.

802951

Troubleshooting
Try these troubleshooting tips before making a service call. They may save time and money.
Washer Symptom

Possible Cause/Solution

Won’t Fill

•
•
•
•
•
•
•
•

Make sure power cord is plugged all the way into the electrical outlet.
Make sure hot and cold water faucets are turned on.
Make sure that the fill hoses are not kinked or twisted.
Press START keypad.
Make sure that the controls are properly set.
Make sure that the loading door is closed tightly.
Check the laundry room fuse or circuit breaker.
Clean the screens in the water mixing valve and the filter screens located at the faucet end
of the fill hoses.

Won’t Start

•
•
•
•
•
•

Make sure loading door is closed tightly.
Press START keypad.
Make sure power cord is plugged all the way into the electrical outlet.
Check the laundry room fuse or circuit breaker.
Insert coin(s) or card.
Make sure door latch is properly adjusted relative to door lock.

Won’t Spin/Tumble

•
•
•
•
•
•
•

Make sure loading door is closed tightly.
Press START keypad.
Make sure power cord is plugged all the way into the electrical outlet.
Make sure controls are properly set.
Check the laundry room fuse or circuit breaker.
Broken drive belt. Call the service person.
Foreign object trap in pump may be clogged. Clean the trap. Refer to
Maintenance section.

Stops/Pauses During
Cycle

•
•
•

Pauses are part of the washer’s normal operation.
Wash load may be unbalanced. Washer will stop and then restart spin automatically.
Check the laundry room fuse or circuit breaker.

Won’t Drain

•
•
•
•

Make sure drain hose is not kinked or twisted.
Make sure drain hose is not clogged.
Make sure drain receptacle is not clogged.
Refer to the Installation section to make sure that the drain hose has been properly
installed.
Foreign object trap in pump may be clogged. Clean the trap. Refer to Maintenance
section.

•
Water Leaks

•
•
•
•
•
•
•

Too Many Soap Suds

•
•
•

Check that fill hoses are properly installed on the faucets and the washer’s water mixing
valve.
Check the condition of the fill hoses. Replace fill hoses every five years.
Check the condition of the rubber door gasket for tears or holes.
Make sure drain receptacle is not clogged.
Check building plumbing.
Laundry load may be oversudsing or overloaded. Make sure you are using low-sudsing,
high efficiency (HE) detergent and proper load sizes.
Make sure outside perimeter of the door glass where seal contacts glass is clean.
Laundry load may be oversudsing. Make sure you are using low sudsing, high efficiency
(HE) detergent.
Make sure you are using the amount of detergent recommended on the detergent’s label.
If using non-HE detergent, use only 1/2 of the detergent manufacturer’s recommended
amount.
Laundry load may be overloaded. Make sure you are using proper load sizes.

802951

Troubleshooting

Washer Symptom
Vibrates/Moves
Slightly

Possible Cause/Solution
•
•
•

Make sure washer is level. Uneven leveling can cause vibration.
Make sure washer is installed on a solid, sturdy and level floor. The washer should not be
installed on carpeting, soft tile, a platform or other weakly supported structures.
Make sure rubber feet are installed on all four leveling legs. Refer to Installation section,
step 5.

Is Noisy

•
•

Make sure washer is level. Uneven leveling can cause vibration.
Some sounds may be a part of normal operation for a frontload washer.

Load is too Wet

•

Wash load may be unbalanced. The washer may have limited the spin speed to prevent
damage to the machine. Redistribute the load.
Load is too small. Add items to make full load.

•
Wrong Water
Temperature

•
•
•

802951

Make sure that the controls are properly set.
Check fill hoses. Make sure hot faucet hose is connected to hot mixing valve (indicated
with “H” on the valve bracket) and cold faucet is connected to cold mixing valve (indicated with “C” on the valve bracket).
Make sure laundry room water heater is adjusted properly.

Contact Information
If service is required, contact the nearest Factory
Authorized Service Center.
If you are unable to locate an authorized service center
or are unsatisfied with the service performed on your
unit, contact:

When calling or writing about your unit, PLEASE
GIVE THE MODEL AND SERIAL NUMBERS. The
model and serial numbers are located on the
nameplate. The nameplate will be in the location
shown in Figure 25.
Date Purchased ___________________________
Model Number ___________________________
Serial Number ___________________________

Alliance Laundry Systems
Shepard Street
P.O. Box 990
Ripon, WI 54971-0990
U.S.A.
www.comlaundry.com
Phone: (920) 748-3121

Please include a copy of your bill of sale and any
service receipts you have.

WARNING
To reduce the risk of serious injury or death,
DO NOT repair or replace any part of the unit
or attempt any servicing unless specifically
recommended in the user-maintenance
instructions or in published user-repair
instructions that you understand and have
the skills to carry out.
W329

If replacement parts are required, contact the source
from where you purchased your washer or call
(920) 748-3950 for the name and address of the
nearest authorized parts distributor.

1
FLW2123N

FLW2123N

Nameplate

Figure 25

802951

Installer Checklist
Fast Track for Installing the Washer



(Refer to the manual for more detailed information)



• Position Washer
Near Installation
Area.

• Remove the Shock
Sleeves and Shipping
Brace.

FLW2124N
FLW2124N

CHECK



CHECK

H054IE0A
+,($



• Position and Level
the Washer.

• Wipe Out Inside of
Wash Drum.

FLW2115N
FLW2115N

FLW2114N

CHECK



CHECK

FLW2114N

• Connect Fill Hoses.



COLD
HOT

(Supply Injection Models Only)
• Connect External
Supplies to
Washer.

TLW1976N

CHECK



CHECK

(Non-Gravity Drain Models Only)



• Connect Drain Hose
to Drain Receptacle.

FLW2116N

• Plug In the
Washer.

Flw1964N

FLW1964N

CHECK

CHECK
D254IE0A
D254IE0A



(Gravity Drain Models Only)
• Connect Drain
Outlet to Drain
System.

CHECK

Flw1935N

FLW1935N

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Author                          : Alliance Laundry Systems
Copyright                       : ? Copyright, Alliance Laundry Systems LLC - DO NOT COPY or TRANSMIT
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Alliance Laundry Systems Flw1525C Users Manual Preliminary Installation/Operation For Frontload Washers, Metered Commercial

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