Alto Shaam 2800 Sk Iii Users Manual 833_750 THII_U

767-SKIII to the manual f15213d2-a556-49dd-8974-743e48aa2f9c

2015-02-05

: Alto-Shaam Alto-Shaam-2800-Sk-Iii-Users-Manual-507238 alto-shaam-2800-sk-iii-users-manual-507238 alto-shaam pdf

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Cook, Hold, Smoke Oven
Electronic Control

Model:

767-S K/ I I I
1767-S K/ I I I
2800-S K/ I I I

2800-SK/III

• I N STALLATION
• OPERATION

1767-SK/III

• MAI NTENANCE
767-SK/III

W164 N9221 Water Street • P.O. Box 450 • Menomonee Falls, Wisconsin 53052-0450 USA
PHONE: 262.251.3800 • 800.558.8744 USA / CANADA
FAX: 262.251.7067 • 800.329.8744 U . S . A .
www.alto-shaam.com

PRINTED IN U.S.A.

ONLY

MN-28825 • 01/10

Delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Safety Procedures and Precautions . . . . . . . . . . . . . . . . . 2
Installation
Installation Requirements . . . . . . . . . . . . . . . . . . . . . . 3
Clearance Requirements . . . . . . . . . . . . . . . . . . . . . . . 3
Dimension Drawings, weights & capacities. . . . . . . . 4-5
Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . 6
Stacking Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Leveling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Restraint Requirements - Mobile Equipment . . . . . . . . 8
Drip Tray Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . 10
Operating Instructions
User Safety Information . . . . . . . . . . . . . . . . . . . . . . . 11
Before Initial Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Audible Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Control Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Operating Features and Functions . . . . . . . . . . . . . . 13
Operating Instructions . . . . . . . . . . . . . . . . . . . . . 14-16
User Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
General Holding Guidelines. . . . . . . . . . . . . . . . . . . . 18
Care and Cleaning
Cleaning and Preventative Maintenance
Protecting Stainless Steel Surfaces. . . .
Cleaning Agents . . . . . . . . . . . . . . . . . .
Cleaning Materials . . . . . . . . . . . . . . . .
Equipment Care . . . . . . . . . . . . . . . . . .
Daily Cleaning . . . . . . . . . . . . . . . . . . .

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19
19
19
19
20
20

Sanitation
Sanitation/Food Safety . . . . . . . . . . . . . . . . . . . . . . . 21
Internal Food Product Temperatures . . . . . . . . . . . . . 21

Service
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 22-23
Service Views and Parts
767-SK/III
Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24-25
Electrical Components . . . . . . . . . . . . . . . . . . . 28-29
1767-SK/III Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26-27
Electronic Components . . . . . . . . . . . . . . . . . . 28-29
2800-SK/III Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-31
Electronic Components . . . . . . . . . . . . . . . . . . 32-33
Wire Diagrams
767-SK/III
208-240V . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
230V . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
1767-SK/III
208-240V . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
230V . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
2800-SK/III
208V, 1PH . . .
240V, 1PH . . .
230V, 1PH . . .
208V, 3PH . . .
204V, 3PH . . .
380-415V, 3PH

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38
39
40
41
42
43

Warranty
Transportation Damage and Claims . . . . . . Back Cover
Limited Warranty . . . . . . . . . . . . . . . . . . . . . Back Cover

DELIVERY

U N PA C K I N G

This Alto-Shaam appliance has been
thoroughly tested and inspected to ensure only the
highest quality unit is provided. Upon receipt,
check for any possible shipping damage and report
it at once to the delivering carrier. See
Transportation Damage and Claims section
located in this manual.
This appliance, complete with unattached
items and accessories, may have been delivered in
one or more packages. Check to ensure that all
standard items and options have been received
with each model as ordered.
Save all the information and instructions
packed with the appliance. Complete and return
the warranty card to the factory as soon as
possible to ensure prompt service in the event of a
warranty parts and labor claim.
This manual must be read and understood by
all people using or installing the equipment
model. Contact the Alto-Shaam service
department if you have any questions concerning
installation, operation, or maintenance.
NOTE: All claims for warranty must include the
full model number and serial number of
the unit.

767-SK/III, 1767-SK/III, 2800-SK/III

1. Carefully remove the
appliance from the
carton or crate.

NOTE: Do not discard the
carton and other
packaging material
until you have
inspected the unit
for hidden damage
and tested it for
proper operation.

®

®

2. Read all instructions in this manual carefully
before initiating the installation of this appliance.

DO NOT DISCARD THIS MANUAL.
This manual is considered to be part of the
appliance and is to be provided to the owner or
manager of the business or to the person
responsible for training operators. Additional
manuals are available from the Alto-Shaam
service department.

3. Remove all protective plastic film, packaging
materials, and accessories from the appliance
before connecting electrical power. Store any
accessories in a convenient place for future use.

INSTALLATION / OPERATION / SERVICE MANUAL

PG .

1

SAFETY PROCEDURES
AND PRECAUTIONS
Knowledge of proper procedures is essential to the
safe operation of electrically and/or gas energized
equipment. In accordance with generally accepted
product safety labeling guidelines for potential
hazards, the following signal words and symbols
may be used throughout this manual.

DANGER
Used to indicate the presence of a
hazard that WILL cause severe
personal injury, death, or substantial
property damage if the warning
included with this symbol is ignored.

WA R N I N G
Used to indicate the presence of a
hazard that CAN cause personal injury,
possible death, or major property
damage if the warning included with
this symbol is ignored.

CAUTION
Used to indicate the presence of a
hazard that can or will cause minor or
moderate personal injury or property
damage if the warning included with
this symbol is ignored.

1. This appliance is intended to cook, hold or
process foods for the purpose of human
consumption. No other use for this appliance is
authorized or recommended.

2. This appliance is intended for use in commercial
establishments where all operators are familiar
with the purpose, limitations, and associated
hazards of this appliance. Operating
instructions and warnings must be read and
understood by all operators and users.
3. Any troubleshooting guides, component views,
and parts lists included in this manual are for
general reference only and are intended for use
by qualified technical personnel.

4. This manual should be considered a permanent
part of this appliance. This manual and all
supplied instructions, diagrams, schematics,
parts lists, notices, and labels must remain with
the appliance if the item is sold or moved to
another location.

NOTE
For equipment delivered for use
in any location regulated by the
following directive:
DO NOT DISPOSE OF ELECTRICAL
OR ELECTRONIC EQUIPMENT WITH
OTHER MUNICIPAL WASTE.

CAUTION
Used to indicate the presence of a hazard that can
or will cause minor personal injury, property
damage, or a potential unsafe practice if the
warning included with this symbol is ignored.

N O T E : Used to notify personnel of

installation, operation, or
maintenance information that is
important but not hazard related.

PG .

2

767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

I N S TA L L AT I O N

DANGER
IMPROPER INSTALLATION,
ALTERATION, ADJUSTMENT,
SERVICE, OR MAINTENANCE COULD
RESULT IN SEVERE INJURY, DEATH
OR CAUSE PROPERTY DAMAGE.
READ THE INSTALLATION,
OPERATING AND MAINTENANCE
INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR SERVICING
THIS EQUIPMENT.

CAUTION

CAUTION
METAL PARTS OF THIS EQUIPMENT
BECOME EXTREMELY HOT WHEN IN
OPERATION. TO AVOID BURNS,
ALWAYS USE HAND PROTECTION
WHEN OPERATING THIS APPLIANCE.

DANGER
DO NOT store or use gasoline or other
flammable vapors or liquids in the
vicinity of this or any other appliance.

TO PREVENT PERSONAL INJURY,
USE CAUTION WHEN MOVING OR
LEVELING THIS APPLIANCE.

S I T E I N S TA L L AT I O N
The Alto-Shaam cook
and hold oven must be
installed in a location
that will permit the
oven to function for its
intended purpose and
to allow adequate
clearance for
ventilation, proper
cleaning, and
maintenance access.

CLEARANCE REQUIREMENTS

®

1. The oven must be installed on a stable and
level surface.

2. DO NOT install this appliance in any area
where it may be affected by any adverse
conditions such as steam, grease, dripping
water, high temperatures, or any other severely
adverse conditions.

18" (457mm) minimum clearance at the back from heat
producing equipment. To protect the electronic
control, maintain sufficient side clearance to prevent
the control area from reaching any temperature at or
above 140°F (60°C).

NOTE
If the appliance has been unplugged for an
extended period of time, the Real Time Clock may
require recharging. Turn main breaker to the unit
off for 10 seconds and then restore power.
For more information, see Error Code E-60 in
the Troubleshooting section of this manual.

3. DO NOT store or use any flammable liquids or
allow flammable vapors in the vicinity of this
oven or any other appliance.

4. This appliance must be kept free and clear of
any combustible materials.

5. This appliance must be kept free and clear of
any obstructions blocking access for
maintenance or service.
767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

PG .

3

I N S TA L L AT I O N
S I T E I N S TA L L AT I O N

767-SK/III

1767-SK/III
28-3/16"
(716mm)

34-7/8" (886mm)

Shown with
Optional
Bumper

56-15/16" (1445mm)

Shown with
optional bumper

54-13/16" (1376mm)

Electrical
Connection

Electrical
Connection

56-3/4" (1441mm)
with optional bumper

28-5/8" (726mm)
12-7/8"
(327mm)

54-3/4" (1390mm)

34-1/2" (876mm)

12-7/8"
(326mm)

25-3/4"
(653mm)

59-1-2" (1511mm)

62-3/8" (1583mm)
with 5" Casters

30-7/8" (784mm)

28-1/4" (717mm)

with 3-1/2" casters*

26-5/8" (676mm)

(electrical connection)

31-3/4" (805mm)

25-3/4" (654mm)

33-1/2" (851mm)

31-9/16"
(801mm)

26-15/16" (683mm)

*31-13/16" (807mm) - with optional 2-1/2" casters
*35-1/4" (894mm) - with optional 5" casters
*34-7/16" (874mm) - with optional 6" legs

23-5/8"
(600mm)

24-1/8"
(613mm)

*60-15/16" (1548mm) - with optional 3-1/2" (89mm) casters
*62-1/2" (1589mm) - with optional 6" (152mm) legs

WEIGHT
MODEL

NET WEIGHT

SHIP WEIGHT

1767-SK/III

359 lb (163 kg) EST.

399 lb (181 kg) EST.

767-SK/III

PG .

4

196 lb (89 kg)

216 lb (98 kg) EST.

767-SK/III, 1767-SK/III, 2800-SK/III

CAPACITY PER COMPARTMENT
100 lb (45 kg) MAXIMUM

VOLUME MAXIMUM :

53

QUARTS

INSTALLATION / OPERATION / SERVICE MANUAL

(67

LITERS )

I N S TA L L AT I O N
S I T E I N S TA L L AT I O N

CL

Electrical
Connection
2-3/4" (71mm)
from top

m)
6" (778m
30-11/1

67-1/16" (1702mm)

34-1/8" (866mm)

2800-SK/III

31-1/16" (789mm)

66-5/16" (1684mm)

6-1/16" (154mm)

72-3/8" (1838mm)

39-9/16" (1004mm)

32-3/8" (822mm)

WEIGHT
MODEL

2800-SK/III

NET WEIGHT
410 lb (186 kg)

SHIP WEIGHT
575 lb (261 kg)

767-SK/III, 1767-SK/III, 2800-SK/III

C A PA C I T Y
360 lb (163 kg) MAXIMUM
225 QUARTS (285

VOLUME MAXIMUM :

INSTALLATION / OPERATION / SERVICE MANUAL

LITERS )

PG .

5

I N S TA L L AT I O N
S I T E I N S TA L L AT I O N

OPTIONS AND ACCESSORIES

767-SK/III 1767-SK/III 2800-SK/III

Bumper, Full Perimeter
Carving Holder
Casters - 2

RIGID ,

5010371

5010371

5008636

HL-2635
4459

HL-2635
4459

HL-2635
4459

5004862

STANDARD

STANDARD

LK-2763

LK-2763

—

14831
—

14831
—

—
5007290

PN-2115

PN-2115

—

SH-2324
SH-2743

SH-2324
SH-2743

SH-27988
—

WC-22543
WC-22541
WC-2829
WC-22545

WC-22543
WC-22541
WC-2829
WC-22545

WC-22543
WC-22541
WC-2829
WC-22545

PRIME RIB

STEAMSHIP ( CAFETERIA ) ROUND

2

SWIVEL W / BRAKE

5" (127mm)
3-1/2" (89mm)
2-1/2" (64mm)

Door Lock with Key
Drip Pan

STANDARD

5008022

WITH DRAIN

Legs, 6" (152mm) -

SET OF FOUR

Pan Grid, Wire - 18"
Pan Slides (230V

X

26"

ONLY )

Shelf, Stainless Steel

EXTRA DEEP

PAN INSERT

5008240

FLAT WIRE , REACH - IN
RIB RACK

Stacking Hardware

Wood Chips, bulk pack

—
5011149

FLANGED

STEMMED

Apple
Cherry
Hickory
Maple

20
20
20
20

lb
lb
lb
lb

(9
(9
(9
(9

kg)
kg)
kg)
kg)

5004864

HACCP Network Options
➥ HACCP Documentation
➥ HACCP with Kitchen Management
* REFER TO HACCP SPECIFICATION #9015 FOR APPLICABLE

PG .

6

767-SK/III, 1767-SK/III, 2800-SK/III

5008017
—

—
5011149

5008240

—

PART NUMBERS.

INSTALLATION / OPERATION / SERVICE MANUAL

5008017
—

5004863
—
—

—

I N S TA L L AT I O N
S I T E I N S TA L L AT I O N

STACKING INSTRUCTIONS
1) If the two appliances were shipped together from the factory, the top unit will have the
casters already removed. A stacking kit will be included with the shipment.

If casters need to be removed: lay the unit on its back, and remove the set screw on each caster. Pull the
casters out of the unit.

2) While appliance is laid on its back, insert one stacking post in each of the four corners
of the upper unit. Secure the stacking posts using one screw and two flat washers that
come with the stacking kit.
Note: The flange on the stacking posts must face the outside of the unit.

3) Remove the four top mounting screws from the lower unit. Place the upper appliance,
which has the stacking posts installed, on top of the bottom unit. Center the top
unit from front to back. Re-install the four screws through the flange of the four
stacking posts.

STACKING
POSTS
CASTER SET
SCREW

TOP
MOUNTING
SCREWS

TOP
MOUNTING
SCREWS

Stacking Configurations
767-SK/III with 767-SK/III, 750-TH/III,
750-TH-II, 767-SK, or 750-S
767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

PG .

7

I N S TA L L AT I O N
S I T E I N S TA L L AT I O N
A number of adjustments are associated with
initial installation and start-up. It is important
that these adjustments be conducted by a qualified
service technician. Installation and start-up
adjustments are the responsibility of the dealer or
user. These adjustments include but are not
limited to thermostat calibration, door adjustment,
leveling, electrical hook-up and installation of
optional casters or legs.

LEVELING
Level the oven
from side-to-side and
front-to-back with the use of a spirit level.
For ovens installed with casters, it is important
that the installation surface be level due to the
probability of frequent oven repositioning.
We recommend checking the level of the oven
periodically to make certain the floor has not
shifted nor the oven moved.

NOTE: Failure to properly level this oven can
cause improper function and will result
in the uneven baking with products
consisting of semi-liquid batter.

PG .

8

767-SK/III, 1767-SK/III, 2800-SK/III

RESTRAINT REQUIREMENTS
—MOBILE EQUIPMENT

WA R N I N G
RISK OF ELECTRIC SHOCK.
Appliance must be secured
to building structure.
Any appliance that is not furnished with a power
supply cord but that includes a set of casters must
be installed with a tether. Adequate means must
be provided to limit the movement of this
appliance without depending on or transmitting
stress to the electrical conduit. The following
requirements apply:
1. Maximum height of casters is 6" (152mm).

2. Two of the casters must of be the locking type.

3. Such mobile appliances or appliances on mobile

stands must be installed with the use of a flexible
connector secured to the building structure.

A mounting connector for a restraining device is
located on the lower back flange of the appliance

chassis or on an oven stand, approximately 18"
(457mm) from the floor. A flexible connector is not
supplied by nor is it available from the factory.

INSTALLATION / OPERATION / SERVICE MANUAL

I N S TA L L AT I O N
S I T E I N S TA L L AT I O N

DRIP TRAY INSTALLATION INSTRUCTIONS - 767 & 1767-SK/III









Item

1.
2.
3.
4.
5.

Description

Qty

1

Double-Sided Tape

1

2

Drip Tray Holder

1

3

8-32 x 1/4" Phil Screw

3

4

Drip Tray

1

Poke holes through double-sided tape  which is attached to the back of drip tray holder  .
Remove backing on double-sided tape  .
Put screws  through holes and attach drip tray holder  to unit.
Optional - apply a line of food-grade silicone caulk along top edge of drip tray holder  to seal.
Place drip tray  in drip tray holder  .

2800-SK/III

WA R N I N G



FAILURE TO PROPERLY INSTALL
THE DRIP TRAY CAN OR WILL
CAUSE MAJOR EQUIPMENT
DAMAGE AND WILL RESULT IN A
LEAKAGE HAZARD THAT CAN
CAUSE PERSONAL INJURY.



Item

Description

Qty

1

Drip Tray

1

2

Drip Tray Bracket

1

Slide drip tray  into bracket
under drip tray platform  .

767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

PG .

9

I N S TA L L AT I O N
ELECTRICAL CONNECTION
The appliance must be installed by a qualified
service technician. The oven must be properly
grounded in accordance with the National
Electrical Code and applicable local codes.

230V:
To prevent an electrical shock hazard between
the appliance and other appliances or metal
parts in close vicinity, an equalization bonding
stud is provided. An equalization bonding
lead must be connected to this stud and the
other appliances / metal parts to provide
sufficient protection against potential
difference. The terminal is marked with the
following symbol.

Plug the unit into a properly grounded receptacle
ONLY, positioning the unit so that the plug is
easily accessible in case of an emergency. Arcing
will occur when connecting or disconnecting the
unit unless all controls are in the “ OFF ” position.

Proper receptacle or outlet configuration or
permanent wiring for this unit must be installed
by a licensed electrician in accordance with
applicable local electrical codes.
ELECTRICAL - 767-SK/III
VOLTAGE

PHASE

208-240 (AGCY) 1
at 208
1
at 240
1
230

1

CYCLE / HZ

60
60
60
50

AMPS

16.0
15.5
17.8

16.0

ELECTRICAL - 1767-SK/III
VOLTAGE

PHASE

208-240 (AGCY) 1
at 208
1
at 240
1
230

1

CYCLE / HZ

60
60
60
50

AMPS

32.0
30.9
35.6

34.1

ELECTRICAL - 2800-SK/III
VOLTAGE

PHASE

CYCLE / HZ

AMPS

240

1

60

38.8

208
230
208
240

1
1
3
3

380-415 (AGCY) 3

60
50
60
60

50

kW

3.85
3.21
4.27
3.68

kW

7.70
6.43
8.55
7.86

kW

NOTE: 230V appliances must be connected to an
electrical circuit that is protected by an
external GFCI outlet.

DANGER

AWG

CORD

NO PLUG

CEE 7/7
220-230V PLUG

DANGER

AWG

NO CORD

ENSURE POWER SOURCE

OR PLUG

MATCHES VOLTAGE STAMPED

NO CORD

ON APPLIANCE NAMEPLATE.

OR PLUG

DANGER

AWG

43.1

8.96

CORD , NO PLUG

37.1

8.54

NO CORD OR PLUG

9.31

NO CORD OR PLUG

27
27

15.5

9.31
8.96

9.31

ELECTRICAL CONNECTIONS MUST
BE MADE BY A QUALIFIED SERVICE
TECHNICIAN IN ACCORDANCE WITH
APPLICABLE ELECTRICAL CODES.

CORD, NO PLUG

NO CORD OR PLUG
NO CORD OR PLUG

To avoid electrical shock, this
appliance MUST be adequately
grounded in accordance with local
electrical codes or, in the absence of
local codes, with the current edition
of the National Electrical Code
ANSI/NFPA No. 70. In Canada, all
electrical connections are to be
made in accordance with CSA C22.1,
Canadian Electrical Code Part 1 or
local codes.

Wire diagrams are located inside the bonnet of the unit.

PG .

10

767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

O P E R AT I N G I N S T R U C T I O N S
U S E R S A F E T Y I N F O R M AT I O N

CAUTION
METAL PARTS OF THIS EQUIPMENT
BECOME EXTREMELY HOT WHEN IN
OPERATION. TO AVOID BURNS,
ALWAYS USE HAND PROTECTION
WHEN OPERATING THIS APPLIANCE.

The Alto-Shaam cook and hold oven is intended
for use in commercial establishments by qualified
operating personnel where all operators are
familiar with the purpose, limitations, and
associated hazards of this appliance. Operating
instructions and warnings must be read and
understood by all operators and users.

S T A R T- U P O P E R A T I O N
BEFORE INITIAL USE:
Interior oven surfaces must be heated to remove
surface oils and the accompanying odor produced
during the first use of the oven.

DANGER
AT NO TIME SHOULD THE INTERIOR
OR EXTERIOR BE STEAM CLEANED,
HOSED DOWN, OR FLOODED WITH
WATER OR LIQUID SOLUTION OF
ANY KIND. DO NOT USE WATER JET
TO CLEAN.

1. Wipe all wire shelves, side racks and the full oven
interior with a clean, damp cloth. Install the oven
side racks, oven shelves, and external drip tray.
Shelves are installed with the curved edge toward
the back of the oven. Insert the drip pan on the
interior bottom surface of the oven.

2. •
•
•
•

SEVERE DAMAGE OR
ELECTRICAL HAZARD
COULD RESULT.

Close the oven doors
Press and release control ON / OFF key.
Press the COOK key.
Press the up and down arrows to set the cooking
temperature to 300°F (149°C).

WARRANTY BECOMES VOID IF
APPLIANCE IS FLOODED

DANGER

3. • Press the TIME key.
• Press the up and down arrows to set the
cooking time to approximately 2 hours.
• Allow the oven to cycle for approximately
2 hours or until no odor is detected.

DISCONNECT UNIT FROM
POWER SOURCE BEFORE
CLEANING OR SERVICING.

AUDIBLE SIGNALS

OV EN BEEPIN G indicates a response, mode changes, and error conditions.
One brief beep - response to a key being pressed.
Two brief beeps - informative beep that indicates that something has been changed, such
as the user entering a volume change, entering a temperature scale
change, etc.
Three brief beeps - indicates the oven is done preheating, the probe has exceeded
set-point in cold smoking, the door has been open too long, or the
control is unlocked.
Four brief beeps - indicates an error. Refer to the Trouble Shooting section of this manual.

767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

PG .

11

O P E R AT I N G I N S T R U C T I O N S
Power ON
Indicator
Upper
Cavity
ON/OFF

Lower
Cavity
ON/OFF

	


  


















--:--

1767-SK/III
Control





CONTROL FEATURES
1.

2.

3.
4.

5.

6.

7.

8.

9.

On/Off Key
The on/off control system key operates the functions
of the control panel. If there is any power loss during
operation, the on/off indicator light will flash. To
clear, push key and release.

Cook Key — Temperature range 200° to 325°F
(93° to 162°C)
Used to select cooking mode and to review the cook
temperature setting.

Time Key — Maximum time 24 hours
Used to select cook time and to review set time.

Probe Key — Temperature range 50° to 195°F
(10° to 91°C)
Used to select internal product probe temperature
mode and to review probe temperature setting.

Hold Key — Temperature range 60° to 205°F
(15° to 96°C)
Used to select food holding mode and to review set
holding temperature.
Smoker Key — Time range 0 to 4 hours

Used to select warm smoke or cold smoke and to
review the smoke time remaining.

Lock Indicator
When illuminated, this symbol indicates settings used
in the cooking sequence are locked and cannot be
changed.

Halo Heat Indicator
When the oven is preheating, the Halo Heat indicator
will illuminate during preheating and remain steady
until the oven reaches the set cooking temperature.
When the temperature has stabilized, the indicator will
illuminate periodically as the oven calls for heat.
Oven Preheat Light
Illuminates until the oven is preheated or in ready mode.

10. LED Display
Indicates interior oven air temperature, internal
product probe temperature, time, or when used in
conjunction with other keys, will review
original cooking, holding and probe temperature
settings. The display will also indicate various
programming and diagnostic information.

11. Ready Indicator Light
Illuminates when the oven has finished preheating.
12. Up and Down Arrows
Used to increase or decrease set time, including
cooking, holding and probe temperature settings.
13. Start Key
Used to initiate a selected mode sequence when
p re sse d and re le ase d . You may stop any mode of
operation by p re ssing and h o ld ing the Start Key until
you hear a 2-second beep.
14. Green Indicator Lights
Located within each function key, the green light
functions as an operator prompt indicating additional
operator action is required and also identifies current
mode of operation.
15. Amber Indicator Lights
Located below the Cook, Time, Probe and Hold Keys,
these indicators will illuminate to identify the current
mode of operation and allows the operator to identify
the information currently shown in the LED display.
16. Preset Program Keys
Provides memory storage and operation of up to eight
operator set cooking programs for specific products
(A thru H). I enables locking abilities.
17. Cancel Key
Used to erase a program from memory storage.

IMPORTANT

Do not use the oven if the controls are not properly functioning. Refer to the Troubleshooting Guide located in
this manual or call an authorized service technician.
PG .

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767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

O P E R AT I N G I N S T R U C T I O N S
O P E R AT I N G F E AT U R E S & F U N C T I O N S
To stop an operation at any time — Press and hold the
START Key until the control beeps for two seconds,
indicating the operation has been cancelled. The oven
will remain in a power-on state.

To turn oven control panel off — Press and hold the
ON/OFF Key until the oven beeps. The ON/OFF indicator
light will go out.
Door open indicator — Display will flash “door” and a
triple beep will alert the user. Press ON/OFF key to
acknowledge error and disable triple beep.

Arrow Keys:
Cook, Hold and Probe Temperature set points can be
adjusted by 1° when pressing the ARROW Keys. To adjust
in steps of 10°, p ress and ho ld the TEMPERATURE Key and
ARROW Key at the same time.

The Time setting is adjusted in increments of 1 minute by
pressing the ARROW Keys. To make adjustment in steps of
10 minutes, p ress and ho ld the TIME Key and ARROW Key
at the same time.
Green and Amber Indicators:
Each program key includes a green
light which indicates a requirement
for additional programming by the
operator or the current operational
state of the oven.

Green
Amber

The COOK, TIME, PROBE, and HOLD keys include an amber
indicator light to identify the information being displayed.

Power Fail Detect:
If the power were to fail for any reason while heating, the
control will retain, in memory, the programmed operating
conditions. When power is restored, the control will
resume operating from the point where it was interrupted
and the ON/OFF indicator light will flash, indicating that
such an event did occur. The operator can acknowledge
the power failure by pressing the ON/OFF key. Pressing
the key will display the amount of time that the power
has been off. The control will stop counting the amount
of time the power has been off when it has been off for
more than 24 hours.

NOTE: If such an event has occurred, it is strongly
recommended that you ensure the food is safe for
consumption according to local health regulations.
Display High/Low Probe Temperatures:
To observe the recorded maximum or minimum probe
temperature when cooking by probe, press the following
keys while the probe remains in the product:
Highest Temperature: Press PROBE Key and UP ARROW
Key at same time.

Lowest Temperature: Press PROBE Key and DOWN ARROW
Key at same time.

767-SK/III, 1767-SK/III, 2800-SK/III

Probe Usage:
When the oven probe remains inserted in the probe
bracket, the LED temperature display will indicate the
ambient air temperature inside the oven. To use the
probe for cooking remove it from the bracket and wipe
the full length of the metal probe with a disposable
alcohol pad to clean and sanitize before using.

Only the tip of the probe senses the internal product
temperature; therefore, it is important the tip be placed
correctly in the product for internal temperature accuracy.
Push the probe tip halfway into the product, positioning
the tip at the center of the food mass. When inserting the
probe into solid foods such as meat roast or poultry
breasts, push the probe in from a straight downward
position or in from the side to the center position. If
placing into a semi-liquid or liquid product, the probe
cable must be secured to keep the probe positioned
properly. Do not let the probe tip touch the edges, bottom
or side of a container. Tape the probe cable to the lip or
edge of the container.
NOTE: When cooking by probe, insert the probe
into the raw product after the oven has been
preheated.

WAIT ONE FULL MINUTE to allow the probe
temperature to decrease to the internal temperature
of the product. Press the start button to begin the
cooking process after this probe temperature
adjustment period. A false probe reading of the
internal product temperature will cause the oven to
default to a holding temperature.

Probe Calibration:
1. To verify product probe calibration, place the probe in a
warm glass of water along with a quality independent
digital thermometer and press the probe key for five (5)
seconds. Compare readings.
2. If calibration is required, the unit must be in the power
up hold mode. From the off state turn the unit on. The
unit will begin to operate in the power up hold mode,
press the probe key for eight (8) seconds until the unit
beeps twice and a temperature is displayed. Adjust the
probe temperature to match the independent probe by
pressing the up or down arrows to increase or decrease
the temperature. Repeat step 1 to verify.

3. Repeat steps 1 and 2 to verify the probe calibration
as necessary.

INSTALLATION / OPERATION / SERVICE MANUAL

PG .

13

O P E R AT I N G I N S T R U C T I O N S
Cook/Hold/Smoke Instructions

Press and release control ON / OFF key. The oven will beep for one second and power to the unit
will be indicated by an illuminated green indicator light located in the upper left corner of the
ON/OFF key. The oven will begin operating in the hold mode. The amber HOLD indicator will be
illuminated and the last set hold temperature will be displayed.
To set Cook temperature — Press COOK Key. Oven preheat indicator will illuminate and the last
set cooking temperature is displayed. To change the cook temperature, press the UP or DOWN
ARROW Keys.

If cooking by time — press the TIME Key. The green TIME indicator will illuminate and the last set
cooking time will be displayed. To change the set time, press the UP or DOWN ARROW Key. The
display will alternate between the set temperature and the elapsed time.

If cooking by probe — press the PROBE Key. The green PROBE indicator will illuminate and the last
set internal product temperature will be displayed. To change the set temperature, press the UP
or DOWN ARROW Key. The display will alternate between the set temperature, the elapsed time,
and the probe temperature.
To set Hold temperature — Press the HOLD Key. The green cook indicator light will remain
illuminated. To change the hold temperature, press the UP or DOWN ARROW Key. The display will
alternate between the set hold temperature and the amount of time the product has been in the
hold mode. Oven will remain in the HOLD mode until the ON/OFF key is pressed.

To set Smoke time (hot smoke) — Press SMOKER Key. To set the smoke time desired, use UP or
DOWN ARROW key. The last set time will be displayed. Se e fo llo w ing p age fo r ad d itio nal Sm o k ing
Pro ce d ure s.
Press START key to begin cooking cycle.

To Cook/Hold/Smoke using Preset Menu Keys
Press Desired PRESET Key (A through H). PRESET Keys with stored cooking programs will have
green indicator illuminated. The oven will automatically enter preheat mode. Oven will beep
periodically when it has reached a preheat ready state, and both the Ready and Start indicator
lights will flash. To program a preset menu key, see Programming a Preset in this manual.
Press START key to begin cooking cycle.

CAUTION
TO MAINTAIN SAFE TEMPERATURE
LEVELS, COLD FOOD FOR
RETHERMALIZATION OR REHEATING
MUST NEVER BE ADDED TO THE OVEN
WHILE HOT FOODS ARE BEING HELD.

PG .

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767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

O P E R AT I N G I N S T R U C T I O N S
Programming a Preset

Select the product to be programmed and begin programming with the oven control power O FF .

Press and release control ON / OFF key. The oven will beep for one second and power to the unit
will be indicated by an illuminated green indicator light located in the upper left corner of the
ON/OFF key. The oven will begin operating in the hold mode. The amber HOLD indicator will be
illuminated and the last set hold temperature will be displayed.
To set Cook temperature — Press COOK Key. Oven preheat indicator will illuminate and the last
set cooking temperature is displayed. To change the cook temperature, press the UP or DOWN
ARROW Keys.

If cooking by time — press the TIME Key. The green TIME indicator will illuminate and the last set
cooking time will be displayed. To change the set time, press the UP or DOWN ARROW Key. The
display will alternate between the set temperature and the elapsed time.

If cooking by probe — press the PROBE Key. The green PROBE indicator will illuminate and the last
set internal product temperature will be displayed. To change the set temperature, press the UP
or DOWN ARROW Key. The display will alternate between the set temperature, the elapsed time,
and the probe temperature.
To set Hold temperature — Press the HOLD Key. The green cook indicator light will remain
illuminated. To change the hold temperature, press the UP or DOWN ARROW Key. The display will
alternate between the set hold temperature and the amount of time the product has been in the
hold mode. Oven will remain in the HOLD mode until the ON/OFF key is pressed.

To set Smoke time — Press SMOKER Key. To set the smoke time desired, use UP or DOWN ARROW
key. The last set time will be displayed.

Select a letter code for the product programmed by the previous steps. Press and hold the selected
PRESET key for two seconds. When the preset has been saved, you will hear a one second beep and the
preset light will illuminate.

Note: Only one preset can be programmed at a time. If programming an additional preset is
desired, the unit must be started and stopped either by cycling the power to the cavity or by
pressing the S TART /S TOP key. The last P RESET Key used will be the oven cooking run sequence
for the next product to be programmed. Settings can be manually changed for the next
product and an alternate pre-programmed letter key selected.

Erasing a Preset

To erase a program, the oven must be in either the power-up hold mode or in the preheat mode. The oven
cannot be running a P RESET Menu program.
When the oven is in the power-up hold mode or in the preheat mode, press and hold the C ANCEL Key and
then the appropriate letter P RESET Key to be erased for two seconds. When the preset has been erased the
oven will beep for one second.

IMPORTANT -

After programming a specific product into memory in a programmable preset
key, it is very important to make a written permanent record of the product and the program letter
assigned. Menu card (PE-23384) is provided for this purpose.
767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

PG .

15

O P E R AT I N G I N S T R U C T I O N S

WA R N I N G

Preparation
Adjust the inside door vents per the individual
cooking procedure selected. Always keep door
vents closed when cooking with the smoking
function. Insert drip pan on the bottom of the
oven cavity.
Wood Chips
Soak one full tray of wood chips in water for 5 to
10 minutes. Shake off excess water, and place the
moistened chips in the wood chip tray of the
smoker oven. Replace the container in the oven.

Wood Chip Tray

Cold Smoke Procedure

Hot Smoke Procedure

Press and release power switch O N /O FF
Control Key.
Press and set C OOK thermostat to required
cooking temperature.

To Enter Cold Smoke Mode
Press and release power switch O N /O FF
Control Key.
Press and hold the SMOKER Key for a period
of 3 seconds.

Press and set T IME or P ROBE .

To Set Cold Smoke Holding
Temperature
The temperature will default to the last
smoke holding temperature set by the user.
The holding temperature range is
14°F to 205°F (-10°C to 96°C).

Press and set H OLD thermostat to required
holding temperature.

The Oven is automatically programmed to
preheat to the set cooking temperature. The
oven will produce an audible signal when
fully preheated.

To increase this default temperature, press
the H OLD K EY and press the U P A RROW to set
a higher default temperature.

Prepare product for cooking.
Load product on shelves.

To Set Smoking Verification
Temperature ( IF DESIRED )
Press the P ROBE K EY
Press the U P and D OWN A RROW K EYS
to select the verification temperature. The probe
range is 14°F to 195°F (-10°C to 91°C).

To Set Smoking Time

Press the S MOKER Key.
Press the U P and D OWN A RROW K EYS to
select the smoke time in minutes.
Press S TART .
No te : Th e sm o k ing tim e r a ctiv a te s th e
h e a ting e le m e nt lo ca te d w ith in th e
w o o d ch ip co nta ine r w h e n in e ith e r a
co o k o r h o ld m o d e . Th e sm o k e
e le m e nt w ill no t turn o n d uring
p re h e a t o r re a d y m o d e s. A f ull w o o d
ch ip co nta ine r w ill p ro d uce sm o k e
f o r a p e rio d o f a p p ro xim a te ly 1 h o ur,
e v e n th o ug h th e tim e r ca n g o p a st
o ne h o ur.

This will incorporate the probe into the coldsmoking process and the control will alarm if the
temperature exceeds the probe set point.
To Set Smoking Time

Press the S MOKER Key.
Press the U P and D OWN A RROW K EYS to
select the smoke time in minutes.
Prepare product for smoking.
Place stainless steel tray filled with ice on
shelf above the smoker tray.
Load product on shelves.
Press S TART.

For maximum product tenderizing and to reduce labor
during peak preparation hours, products can be
cooked and held overnight.
These instructions are basic operational guidelines only.
For complete instructions, see the HALO HEAT
Guide to Low Temperature Cooking and Holding
provided with the oven.
PG .

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767-SK/III, 1767-SK/III, 2800-SK/III

THE USE OF IMPROPER
MATERIALS FOR THE SMOKING
FUNCTION COULD RESULT IN
DAMAGE, HAZARD, EQUIPMENT
FAILURE OR COULD REDUCE THE
OVERALL LIFE OF THE OVEN.
DO NOT USE SAWDUST
FOR SMOKING.
DO NOT USE WOOD CHIPS
SMALLER THAN THUMBNAIL SIZE.

Taste preference
Light Smoke Flavor
Medium Smoke Flavor
Heavy Smoke Flavor
Very Heavy Smoke Flavor
Extra Heavy Smoke Flavor

Minimum Smoking
10
30
40
60
80

INSTALLATION / OPERATION / SERVICE MANUAL

time
min.
min.
min.
min.
min.

O P E R AT I N G I N S T R U C T I O N S
USER OPTIONS

--:--

Preset
Lock

P RESET Keys Lock and Unlock

P RESET Keys A through H can be locked in order to
prevent storing, altering or erasing a program.

To lock the P RESET Keys, press and hold the "I" Key
until the oven beeps. Release the “I” key. The green
indicator on the "I" key will illuminate. Oven P RESET
Keys A through H are now locked.
N o te : Only the oven P RESET keys A through H are
affected by this lock-out in order to also allow
the oven to be used with the unprogrammed
Cook, Probe, or Hold modes.

To unlock the P RESET Keys, press and hold the
C ANCEL Key along with the "I" Key for two seconds
until the "I" key light no longer illuminates. Release
all keys. The oven preset keys are now unlocked.

Fahrenheit or Celsius Selection

With the control in the off mod e,
press and hold the U P A RROW Key until
the display shows the current selection.
Press the up or down buttons to toggle
between the two options. After each
change the button must be released. The display
must clear before the procedure can be repeated.

767-SK/III, 1767-SK/III, 2800-SK/III

Control Panel Lock and Unlock

The control panel can be locked at any time in order to
prevent inadvertent or accidental setting changes.
To lock the control panel, press and hold the
UP ARROW Key and then press the ON/OFF Key.
You will hear a brief beep and the panel lock
indicator will illuminate. Release all keys.
The oven's control panel is now locked.

Note: The control panel is now fully locked with the
exception of the ON/OFF Key and ARROW keys.
You will be unable to turn the oven control off at
this point.

To unlock the control panel, press and hold the DOWN
ARROW Key and then press the ON/OFF Key. You will hear
three beeps and the panel lock indicator will extinguish.
Release all keys. The panel is now unlocked and ready for
normal use.

Beeper Volume Selection

With the control in the off mode,
press and hold the DOWN ARROW Key
until the display shows the current control
volume. Press the UP or DOWN ARROW Key
to cycle through the four options
(0 = Off, 1 = Low, 2 = Mid, 3 = High).

INSTALLATION / OPERATION / SERVICE MANUAL

PG .

17

O P E R AT I N G I N S T R U C T I O N S
General Holding Guideline

Chefs, cooks and other specialized food service
personnel employ varied methods of cooking.
Proper holding temperatures for a specific food
product must be based on the moisture content of
the product, product density, volume, and proper
serving temperatures. Safe holding temperatures
must also be correlated with palatability in
determining the length of holding time for a
specific product.

Halo Heat maintains the maximum amount of
product moisture content without the addition of
water, water vapor, or steam. Maintaining maximum
natural product moisture preserves the natural
flavor of the product and provides a more genuine
taste. In addition to product moisture retention, the
gentle properties of Halo Heat maintain a consistent
temperature throughout the cabinet without the
necessity of a heat distribution fan, thereby
preventing further moisture loss due to evaporation
or dehydration.

When product is removed from a high
temperature cooking environment for immediate
transfer into equipment with the lower temperature
required for hot food holding, condensation can
form on the outside of the product and on the inside
of plastic containers used in self-service applications.
Allowing the product to release the initial steam and
heat produced by high temperature cooking can
alleviate this condition. To preserve the safety and
quality of freshly cooked foods, however, a
maximum of 1 to 2 minutes must be the only time
period allowed for the initial heat to be released
from the product.
Most Halo Heat Holding Equipment is provided
with a thermostat control between 60° and 200°F
(16° to 93°C). If the unit is equipped with vents,
close the vents for moist holding and open the vents
for crisp holding.

PG .

18

767-SK/III, 1767-SK/III, 2800-SK/III

H O L D I N G T E M P E R AT U R E R A N G E
MEAT

FAHRENHEIT

CELSIUS

BEEF ROAST — Rare

130°F

54°C

BEEF ROAST — Med/Well Done

155°F

68°C

BEEF BRISKET

160° — 175°F

71° — 79°C

CORN BEEF

160° — 175°F

71° — 79°C

PASTRAMI

160° — 175°F

71° — 79°C

PRIME RIB — Rare
STEAKS — Broiled/Fried
RIBS — Beef or Pork

130°F

54°C

140° — 160°F

60° — 71°C

160°F

71°C

VEAL

160° — 175°F

71° — 79°C

HAM

160° — 175°F

71° — 79°C

PORK

160° — 175°F

71° — 79°C

LAMB

160° — 175°F

71° — 79°C

CHICKEN — Fried/Baked

160° — 175°F

71° — 79°C

DUCK

160° — 175°F

71° — 79°C

TURKEY

160° — 175°F

71° — 79°C

GENERAL

160° — 175°F

71° — 79°C

FISH — Baked/Fried

160° — 175°F

71° — 79°C

LOBSTER

160° — 175°F

71° — 79°C

SHRIMP — Fried

160° — 175°F

71° — 79°C

120° — 140°F

49° — 60°C

160° — 175°F

71° — 79°C

80° — 100°F

27° — 38°C

EGGS —Fried

150° — 160°F

66° — 71°C

FROZEN ENTREES

160° — 175°F

71° — 79°C

HORS D'OEUVRES

160° — 180°F

71° — 82°C

PASTA

160° — 180°F

71° — 82°C

PIZZA

160° — 180°F

71° — 82°C

POULTRY

FISH/SEAFOOD

BAKED GOODS
BREADS/ROLLS
MISCELLANEOUS
CASSEROLES
DOUGH — Proofing

POTATOES

180°F

82°C

PLATED MEALS

140° — 165°F

60°— 74°C

SAUCES

140° — 200°F

60° — 93°C

SOUP

140° — 200°F

60° — 93°C

VEGETABLES

160° — 175°F

71° — 79°C

THE HOLDING TEMPERATURES LISTED ARE SUGGESTED
GUIDELINES ONLY. ALL FOOD HOLDING SHOULD BE BASED ON
INTERNAL PRODUCT TEMPERATURES . ALWAYS FOLLOW LOCAL
HEALTH ( HYGIENE ) REGULATIONS FOR ALL INTERNAL
TEMPERATURE REQUIREMENTS .

INSTALLATION / OPERATION / SERVICE MANUAL

CARE AND CLEANING
C
AN
N II N
NG
G A
AN
ND
D P
PR
RE
EV
VE
EN
NT
T II V
VE
E M
MA
A II N
NT
TE
EN
NA
AN
NC
CE
E
CL
LE
EA
PROTECTING STAINLESS STEEL SURFACES
It is important to guard against
corrosion in the care of
stainless steel surfaces.
Harsh, corrosive, or
inappropriate chemicals can
completely destroy the
protective surface layer of stainless steel.
Abrasive pads, steel wool, or metal implements
will abrade surfaces causing damage to this
protective coating and will eventually result in
areas of corrosion. Even water, particularly hard
water that contains high to moderate
concentrations of chloride, will cause oxidation
and pitting that result in rust and corrosion. In
addition, many acidic foods spilled and left to
remain on metal surfaces are contributing factors
that will corrode surfaces.

Proper cleaning agents, materials, and
methods are vital to maintaining the appearance
and life of this appliance. Spilled foods should be
removed and the area wiped as soon as possible
but at the very least, a minimum of once a day.
Always thoroughly rinse surfaces after using a
cleaning agent and wipe standing water as quickly
as possible after rinsing.

CLEANING AGENTS

Use non-abrasive cleaning products designed for
use on stainless steel surfaces. Cleaning agents
must be chloride-free compounds and must not
contain quaternary salts. Never use hydrochloric
acid (muriatic acid) on stainless steel surfaces.
Always use the proper cleaning agent at the
manufacturer's recommended strength.
Contact your local cleaning supplier for
product recommendations.
CLEANING MATERIALS

The cleaning function can usually be accomplished
with the proper cleaning agent and a soft, clean
cloth. When more aggressive methods must be
employed, use a non-abrasive scouring pad on
difficult areas and make certain to scrub with the
visible grain of surface metal to avoid surface
scratches. Never use wire brushes, metal scouring
pads, or scrapers to remove food residue.

BRU
S
IRE

EL PA
STE
DS

NO

W

S
HE

NO

SCR APER

O

S

N

CAUTION
TO PROTECT STAINLESS STEEL
SURFACES, COMPLETELY AVOID
THE USE OF ABRASIVE CLEANING
COMPOUNDS, CHLORIDE BASED
CLEANERS, OR CLEANERS
CONTAINING QUATERNARY SALTS.
NEVER USE HYDROCHLORIC ACID
(MURIATIC ACID) ON STAINLESS
STEEL. NEVER USE WIRE
BRUSHES, METAL SCOURING
PADS OR SCRAPERS.

767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

PG .

19

CARE AND CLEANING
EQUIPME NT CARE
Under normal circumstances, this
oven should provide you with long
and trouble-free service. There is no
preventative maintenance required,
however, the following Equipment
Care Guide will maximize the potential life and
trouble free operation of this oven.
The cleanliness and appearance of this equipment
will contribute considerably to operating efficiency
and savory, appetizing food. Good equipment that
is kept clean works better and lasts longer.
CLEAN DAILY
1. Disconnect unit from power
source and let cool.
2. Remove all detachable items
such as wire shelves, side
racks, and drip pans. Clean
these items separately.
3. Wipe the interior metal surfaces
of the oven with a paper towel to
remove loose food debris.
4. Clean the interior metal surfaces of the cabinet
with a damp clean cloth or sponge and any
good commercial detergent.
NOTE: Avoid the use of abrasive cleaning
compounds, chloride-based cleaners, or
cleaners containing quaternary salts. Never
use hydrochloric acid (muriatic acid) on
stainless steel.
5. Spray heavily soiled areas with a water soluble
degreaser and let stand for 10 minutes, then
remove soil with a plastic scouring pad.
6. Wipe control panel, door vents, door handles,
and door gaskets thoroughly since these areas
harbor food debris.
7. Rinse surfaces by wiping with sponge and clean
warm water.
8. Remove excess water with sponge and wipe dry
with a clean cloth or air dry. Leave doors open
until interior is completely dry. Replace side
racks and shelves.
9. Wipe door gaskets and control panel dry with a
clean, soft cloth.
10. Interior can be wiped with a sanitizing solution
after cleaning and rinsing. This solution must
be approved for use on stainless steel food
contact surfaces.

DANGER
DISCONNECT UNIT FROM
POWER SOURCE BEFORE
CLEANING OR SERVICING.
PG .

20

767-SK/III, 1767-SK/III, 2800-SK/III

11. To help maintain the protective film coating on
polished stainless steel, clean the exterior of the
cabinet with a cleaner recommended for
stainless steel surfaces. Spray the cleaning
agent on a clean cloth and wipe with the grain
of the stainless steel.
12. Clean any glass with a window cleaner.
Always follow appropriate state or local health
(hygiene) regulations regarding all applicable
cleaning and sanitation requirements for equipment.
CLEAN THE DOOR VENTS
Door vents need to be inspected and cleaned
as required.
CLEAN THE PROBES DAILY
Remove all food soil from probes.
Wipe entire probe and cable
assembly with warm detergent
solution and a clean cloth.
Remove detergent by wiping each
probe and cable with clean rinse
water and a cloth. Wipe probes
and probe brackets with
disposable alcohol pad or sanitizing solution
recommended for food contact surfaces. Allow probe
and cable to air dry in probe holding bracket.
CHECK THE COOLING FAN IN THE OVEN
CONTROL AREA
While the oven is warm, check that the cooling fan in
the oven control area is functioning. The fan is located
at the back of the unit, toward the top.
CHECK OVERALL CONDITION OF
OVEN ONCE A MONTH
Check the oven once a month for physical damage and
loose screws. Correct any problems before they begin
to interfere with the operation of the oven.

DANGER
AT NO TIME SHOULD THE INTERIOR
OR EXTERIOR BE STEAM CLEANED,
HOSED DOWN, OR FLOODED WITH
WATER OR LIQUID SOLUTION OF
ANY KIND. DO NOT USE WATER JET
TO CLEAN.

SEVERE DAMAGE OR
ELECTRICAL HAZARD
COULD RESULT.
WARRANTY BECOMES VOID IF
APPLIANCE IS FLOODED
DO NOT USE OVEN IF CONTROLS ARE NOT
PROPERLY FUNCTIONING
Refer to the Troubleshooting Guide located in this
manual or call an authorized service technician.

INSTALLATION / OPERATION / SERVICE MANUAL

S A N I TAT I O N

S A N I TAT I O N

Food flavor and aroma are usually so closely
related that it is difficult, if not impossible, to
separate them. There is also an important,
inseparable relationship between cleanliness and
food flavor. Cleanliness, top operating efficiency,
and appearance of equipment contribute
considerably to savory, appetizing foods.
Good equipment that is kept clean, works
better and lasts longer.

The most accurate method of measuring safe
temperatures of both hot and cold foods is by
internal product temperature. A quality
thermometer is an effective tool for this purpose,
and should be routinely used on all products that
require holding at a specific temperature.

A comprehensive sanitation program should focus
on the training of staff in basic sanitation
procedures. This includes personal hygiene,
proper handling of raw foods, cooking to a safe
internal product temperature, and the routine
monitoring of internal temperatures from receiving
through service.

Most food imparts its own particular aroma and
many foods also absorb existing odors.
Unfortunately, during this absorption there is no
distinction between GOOD and BAD odors. The
majority of objectionable flavors and odors
troubling food service operations are caused by
bacteria growth. Sourness, rancidity, mustiness,
stale or other OFF flavors are usually the result of
germ activity.

The easiest way to insure full, natural food flavor is
through comprehensive cleanliness. This means
good control of both visible soil (dirt) and invisible
soil (germs). A thorough approach to sanitation
will provide essential cleanliness. It will assure an
attractive appearance of equipment, along with
maximum efficiency and utility. More importantly,
a good sanitation program provides one of the key
elements in the prevention of food-borne illnesses.
A controlled holding environment for prepared
foods is just one of the important factors involved
in the prevention of food-borne illnesses.
Temperature monitoring and control during
receiving, storage, preparation, and the service of
foods are of equal importance.

Most food-borne illnesses can be prevented
through proper temperature control and a
comprehensive program of sanitation. Both these
factors are important to build quality service as the
foundation of customer satisfaction. Safe food
handling practices to prevent food-borne illness is
of critical importance to the health and safety of
your customers.

HACCP, an acronym for Hazard Analysis (at)
Critical Control Points, is a quality control program
of operating procedures to assure food integrity,
quality, and safety. Taking steps necessary to
augment food safety practices is both cost effective
and relatively simple. While HACCP guidelines go
far beyond the scope of this manual, additional
information is available by contacting:
CENTER FOR FOOD SAFETY AND APPLIED
NUTRITION FOOD AND DRUG ADMINISTRATION
1-888-SAFEFOOD

INTERNAL FOOD PRODUCT TEMPERATURES
HOT FOODS

DANGER ZONE

40° TO 140°F

(4° TO 60°C)

CRITICAL ZONE

70° TO 120°F

(21° TO 49°C)

SAFE ZONE

140° TO 165°F

(60° TO 74°C)

COLD FOODS

DANGER ZONE
SAFE ZONE

ABOVE 40°F

(ABOVE 4°C)

36° TO 40°F

(2° TO 4°C)

FROZEN FOODS

DANGER ZONE

ABOVE 32°F

(ABOVE 0°C)

CRITICAL ZONE

0° TO 32°F

(-18° TO 0°C)

SAFE ZONE

0°F or below

(-18°C or below)

767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

PG .

21

SERVICE
TROUBLESHOOTING
Error
Code

Description/Results

E-10

Air sensor fault (shorted)

E-11

Air sensor fault (open)

E-20

Product probe fault (shorted)
Ov e n w ill co o k in tim e o nly

E-21

Product probe fault (open)
Ov e n w ill co o k in tim e o nly

E-30

Under temperature

E-31

Over temperature

E-50

Temperature sensor chip 1
is not responding.

E-51

Temperature sensor chip 2
is not responding.

E-60

Real time clock error

E-61

Real time clock chip is
not responding.

E-70

Configuration connector error

E-78

Voltage low

E-79

Voltage high

E-80

Function data values were reset.

E-81

Internal control calibration error

E-82

Internal control calibration error

E-83

EEPROM is not responding

E-84

EEPROM - Unit ID error

E-86

EEPROM - HACCP address error

E-87

Calibration offset error

E-90

Button stuck

E-dS

Datakey signature bad

E-dU

Datakey unplugged

PG .

22

Possible Cause
Service Required

Air sensor is shorted or defective, or there is a connection failure.
See following page for air sensor test.
Air sensor is open or defective, or there is a connection failure.
See following page for air sensor test.

Product probe is shorted or defective, or there is a connection failure.
See following page for probe sensor test.
Product Probe is open, defective, or there is a connection failure.
See following page for probe sensor test.

The unit has been below its set temperature for 90 minutes.
Check the following: Oven door may be open or door gasket may need
replacement. Verify that the oven has been preheated, does not contain
frozen products, and is not overloaded. Air sensor, probe, or relay may be
defective, there may be a bad wire connection, an open heating cable, or the
high limit switch may be tripped. Contact service if problem persists.

This error will display if the unit reaches a temperature of 25 degrees above
its maximum allowable set point. If the unit reaches 50 degrees above its
maximum allowable set point the control will turn off. Check the following:
Shorted cable, defective solid state relay, or defective air sensor. If none of
the above, contact service.
Contact service.
Contact service.

This is likely caused by the unit having been unplugged for an extended
amount of time. The data stored in the Real-Time Clock has been reset to
the factory default values. Beeper volume will default to on, and the
temperature scale will default to °F. Turn main breaker to the unit off for
10 seconds and then restore power. Contact service if problem persists.
Contact service.

Check control connections for loose wires. If none, control must be replaced.
Voltage below 90 VAC on a 125 VAC unit, or below 190 VAC on a
208-240 VAC unit. Correct voltage.
Voltage over 130 VAC on a 125 VAC unit, or over 250 VAC on a
208-240 VAC unit. Correct voltage.
Ensure that all temperatures and times are properly set.
Contact service if problem persists.
Contact service.
Contact service.
Contact service.
Contact service.

If using HACCP, the unit’s address has been reset to 1. Ensure that your
oven is set to the correct address (1-247). Contact service if problem persists.
Sensor calibration values corrupted. All offsets reset to 0. Re-calibrate oven
cavities. Contact service if problem persists.
A button has been pressed for >= 60 seconds. This error will auto-reset
when there is no button stuck, remove control and check all button
functions, align control properly.

Datakey incompatible with control. Incorrect or corrupt data key installed
on control. Replace Datakey with correct key for control and test.
The data key is not being seen by the control. Install data key and test
operation. Contact service if problem persists

767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

SERVICE
This section is provided for the assistance of qualified technicians only and is not intended for use by
untrained or unauthorized service personnel. If your Alto-Shaam® unit is not operating properly, check the
following before calling your Authorized Alto-Shaam Service Agent:
☛ Check the power flow to the unit. Plug in outlet? Circuit breaker switch at back of unit turned on?
Do not attempt to repair or service the Cook and Hold unit beyond this point. Contact Alto-Shaam for
the nearest authorized service agent. Repairs made by any other service agents without prior
authorization by Alto-Shaam will void the warranty on the unit.

TROUBLESHOOTING INTERNAL ELECTRICAL COMPONENTS
A. No power. Display will not light.

1. Verify that power is available at the outlet or junction box.

2. Verify that the circuit breaker switch on the back of the unit is turned on.

3. Verify that the power cord is not open. Check continuity with a VOM meter.

4. If the problem persists, call a qualified Alto-Shaam service technician at 1-800-558-8744.

B. Display is lit but unit is not heating.

Check to verify that the high limit switch located at the rear of the unit top has not been
tripped. If it has been tripped, reset by pressing in the hit limit reset button at the rear
of the oven.

After resetting, the cause of the high limit trip must be corrected. If the high limit switch
will not reset, the high limit switch is defective and must be replaced. This is a safety

d evice and must not be bypassed or rem oved from the circuit.

C. To test air sensor:

Test air sensor by placing sensor in ice water bath and using an ohmmeter set on the ohm scale.
The reading should be 100 ohms resistance. If it is more than 2 ohms higher or lower, sensor
needs to be replaced.

D. To test probe sensor:

Test food probe by placing in ice water bath and using an ohmmeter set on the ohm scale.
The reading should be 100 ohms resistance.

DANGER
DISCONNECT UNIT FROM
POWER SOURCE BEFORE
CLEANING OR SERVICING.

DANGER
LOCK-OUT OR POST
B R E A K E R PA N E L U N T I L
SERVICE WORK HAS
BEEN COMPLETED.

NOTE

CAUTION

If the appliance has been unplugged for an
extended period of time, the Real Time Clock may
require recharging. Turn main breaker to the unit
off for 10 seconds and then restore power.
For more information, see Error Code E-60 in
the Troubleshooting section of this manual.

THIS SECTION IS PROVIDED FOR THE ASSISTANCE
OF QUALIFIED SERVICE TECHNICIANS ONLY AND
IS NOT INTENDED FOR USE BY UNTRAINED OR
UNAUTHORIZED SERVICE PERSONNEL.

767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

PG .

23

SERVICE
EXTERIOR SERVICE VIEW A
767-SK/III

14 37 36 43

11

19 41 46

2
29
33
8

SECTION A-A

18

A

32
43

A
15
20
44

12

47
48
22
6
28

3

42

16

1

10
25
9

30

42
7

38

26

5
17
21
40

31

39

27

Part numbers and drawings are subject to change without notice.

PG .

24

767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

SERVICE
E X T E R I O R S E R V I C E PA R T S L I S T A
MODEL >
ITEM

*

DESCRIPTION

767-SK/III
PART NO. Q T Y ITEM

DESCRIPTION

PART NO. Q T Y

1

INSERT, TRAY, SMOKE

1243

1

25

CASTER, 3-1/2" RIGID

CS-25674

2

2

GUARD SENSOR, W/MW

1493

1

26

CASTER, 3-1/2" SWIV W/ BRAKE

CS-25675

2

3

CHIP TRAY

4652

1

27

COVER, HINGE

CV-22171

2

4*

PROBE HOLDER

13239

1

28

GASKET ASSEMBLY, DOOR

GS-22951

1

5

SHIM, HANDLE

13947

1

29

GASKETS, ADHESIVE, .125X.375 [lin ft]

GS-23622

1

6

DRIP PAN

14831

1

30

HANDLE, OFFSET MAG LATCH

HD-27080

1

7

CASTER SPACER

1007145

12

31

HINGE, 1-3/8 OFFSET, CHROME

HG-22338

1

8

BACK CASING

1010393

1

32

INSULATION

IN-2003

1

9

BOTTOM PANEL

1010394

1

33

RATING TAG LABEL

LA-26348

2

10

SIDE PANEL

1010395

2

34*

NUT, 1/4-20 HEX S/S

NU-2437

4

11

BONNET TOP COVER

1010401

1

35*

PANEL OVERLAY MENU CARD

PE-23384

12

ELEMENT COVER

1010409

1

36

PROBE ASSEMBLY

PR-34298

1

13*

SMOKE HEATER PLATE WELD

5003782

2

37

PROBE, RECEPTICAL

PR-34705

1

14

PROBE COVER WELDMENT

5009712

1

38

10-32 X 3/4 PHILLIPS PAN HD

SC-2071

2

15

CABLE INSULATION

5009884

1

39

SCREW, 10-32 X 3/4,NF PHIL,FLAT M/S,#18-8 S/S

SC-2072

6

16

DRIP TRAY KIT

5010391

1

40

SCREW, 10-32X1-1/2,NF,PHIL,FLAT M/S,18-8 S/S

SC-2073

10

17

DOOR ASSEMBLY, RH WINDOW

5010406

1

41

SCREW, 6-32 X 1/2,NC PHIL,FLAT

SC-2239

2

DOOR ASSEMBLY, LH WINDOW

5010409

1

42

SCREW,1/4-20 X 1/2,NC SLOT RND

SC-2332

5

18

BONNET ASSBY, SPOT

5010940

1

43

8-32 x 1/4" PHIL SCREW

SC-2459

36

19

BLOCK, MTG, SNSR

BK-24427

1

44

S/S WIRE SHELF

SH-2324

2

20

BLOCK, 2 TERMINAL, PORCELAIN

BK-33546

3

45*

S/S WIRE SHELF, RIB RACK

SH-2743

1

21

BRACKET, CHIP TRAY

BT-29217

2

46

SENSOR, 1-3/4" L

SN-33541

1

22

3/8" HOLE BUSHING, BLACK

BU-3419

1

47

SIDE RACK, STAINLESS STEEL

SR-28405

2

23*

5/8" SNAP BUSHING, BLACK

BU-3611

1

48

DOOR SWITCH, REED, SPST

SW-33559

1

24*

CABLE, SMOKE HEATER

EL-34554

1

49*

THERMOSTAT, AUTO RESET, FAN CTRL

TT-33255

1

NOT SHOWN

DANGER
LOCK-OUT OR POST
B R E A K E R PA N E L U N T I L
SERVICE WORK HAS
BEEN COMPLETED.
767-SK/III, 1767-SK/III, 2800-SK/III

DANGER
DISCONNECT UNIT FROM
POWER SOURCE BEFORE
CLEANING OR SERVICING.
INSTALLATION / OPERATION / SERVICE MANUAL

PG .

25

SERVICE
EXTERIOR SERVICE VIEW B
1767-SK/III
14

10
38
36
30
37

34
15

16

33
25

46

35
13

47
50

11

21
1

29
44

6

3

5

4

39

41

31

12

18
26
22

41
32

40
28

8

17

45

9

27

Part numbers and drawings are subject to change without notice.

PG .

26

767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

SERVICE
E X T E R I O R S E R V I C E PA R T S L I S T B
MODEL >
ITEM

*

DESCRIPTION

1767-SK/III
PART NO. Q T Y ITEM

DESCRIPTION

PART NO. Q T Y

1

INSERT, TRAY, SMOKE

1243

2

27

CASTER,1.5" STEM,5" SWIV WHL, w/BRK-

CS-24875

2

2*

GUARD SENSOR, W/MW

1493

2

28

COVER, HINGE

CV-22171

4

3

CHIP TRAY

5007621

2

29

FAN, 3" BOX, 230V, THERMAL PROTECT

FA-34524

1

4

PROBE HOLDER

13239

2

30

GASKETS, ADHESIVE, .125X.375 [lin ft]

GS-23622

1

5

SHIM

13947

2

31

HANDLE, OFFSET MAG LATCH

HD-27080

2

6

DRIP PAN

14831

2

32

HINGE, 1-3/8 OFFSET, CHROME

HG-22338

4

7*

HI-LIMIT PROTECTION COVER

1003936

1

33

INSULATION

IN-2003

2

8

CASTER SPACER

1007145

12

34

RATING TAG LABEL

LA-26348

2

9

BOTTOM PANEL

1010394

1

35

NUT, 1/4-20 HEX S/S

NU-2437

4

10

BONNET TOP COVER

1010401

1

36

PROBE ASSEMBLY

PR-34298

2

11

ELEMENT COVER

1010409

2

37

PROBE, RECEPTICAL, 2200MM WIRE

PR-34704

1

12

SIDE PANEL

1010437

2

38

PROBE, RECEPTICAL, 600MM WIRE

PR-34705

1

13

SMOKE ELEMENT REPAIR KIT

5003782

2

39

10-32 X 3/4 PHILLIPS PAN HD

SC-2071

4

14

PROBE COVER WELDMENT

5009712

2

40

SCREW,10-32 X 3/4,NF PHIL,FLAT M/S,#18-8 S/S

SC-2072

12

15

BACK PANEL/ FAN TUNNEL ASSB

5009930

1

41

SCREW,10-32X1-1/2,NF,PHIL,FLAT M/S,18-8 S/S

SC-2073

20

16

BONNET ASSBY, SPOT

5010047

1

42*

SCREW, M4-0.7 X 6MM PHIL

SC-22271

2

17

DRIP TRAY KIT

5010391

1

43*

SCREW,6-32 X 1/2,NC PHIL,FLAT

SC-2239

4

18

DOOR ASSEMBLY, RH WINDOW

5010406

2

44

8-32 X 2 SLOT PAN HEAD 18-8 S.S.

SC-23154

2

DOOR ASSEMBLY, LH WINDOW

5010409

2

45

SCREW,1/4-20 X 1/2,NC SLOT RND

SC-2332

6

19*

BLOCK, MTG, SNSR

BK-24427

2

46

8-32 x 1/4" PHIL SCREW

SC-2459

52

20*

BLOCK, 2 TERMINAL, PORCELAIN

BK-33546

6

47

S/S WIRE SHELF

SH-2324

4

21

BRACKET, CHIP TRAY

BT-29217

2

48*

S/S WIRE SHELF, RIB RACK

SH-2743

2

22

1-1/8" SNAP BUSHING

BU-3378

4

49*

SENSOR, 1 3/4"L

SN-33541

2

23*

3/8" BLACK HOLE BUSHING

BU-3419

2

50

SIDE RACK, STAINLESS STEEL

SR-28405

4

24*

5/8" SNAP BUSHING, BLACK

BU-3611

2

51*

DOOR SWITCH, REED, SPST

SW-33559

2

25

CABLE, SMOKE HEATER

EL-34554

2

52*

THERMOSTAT, AUTO RESET, FAN CTRL

TT-33255

2

26

CASTER, 1.5" STEM, RIGID 5" WHL

CS-24874

2

53*

T-STAT, 300 F HI-LIMIT

TT-33476

1

NOT SHOWN

DANGER
LOCK-OUT OR POST
B R E A K E R PA N E L U N T I L
SERVICE WORK HAS
BEEN COMPLETED.
767-SK/III, 1767-SK/III, 2800-SK/III

DANGER
DISCONNECT UNIT FROM
POWER SOURCE BEFORE
CLEANING OR SERVICING.
INSTALLATION / OPERATION / SERVICE MANUAL

PG .

27

SERVICE
ELECTRONIC COMPONENTS C
767-SK/III & 1767-SK/III

39
8

33

16

6

44

45
32

5
2

10

40

26

31

34

37

1
36

38
23
18

14

20

42

21

9

48

35

27

7

15

46

4

3

17

12
13

19
32

24

30

14

29

41

Part numbers and drawings are subject to change without notice.

PG .

28

767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

SERVICE
ELECTRONIC COMPONENTS PARTS LIST C
MODEL >
ITEM

DESCRIPTION

7 6 7 - S K / I I I & 1 7 6 7 - S K / I I I ( Q U A N T I T I E S P E R C O M PA R T M E N T )
PART NO. Q T Y ITEM

DESCRIPTION

PART NO. Q T Y

1

HI-LIMIT PROTECTION COVER

1003936

1

25

HEATSINK, THERMALLY COND. PAD

HE-33926

2

2

HEAT SINK

1005836

1

26

NUT, 10-32, NF HEX MS, #18-8 S/S

NU-2215

4

3

ACCESS COVER

1009990

1

27

NUT, M3-0.5 HEX NUT 18-8, DIN #934

NU-22285

2

4

BONNET SPOT ASSBY

5010047

1

28

NUT, HEX #8-32

NU-2296

4

5

BOARD, POWER SUPPLY

BA-33554

1

29

CONTROL PANEL BEZEL

PE-26566

1

6

BOARD, ASSB, VOLTAGE MONITOR

BA-33764

1

30

CONTROL PANEL OVERLAY, 767-SK/III

PE-27178

1

7

BOARD, CONTROL

BA-33991

1

CONTROL PANEL OVERLAY, 1767-SK/III

PE-27181

1

8

T-BLOCK

BK-3019

1

31

3/8" HOLE PLUG

PG-25574

1

9

BEEPER

BP-3567

1

32

13/16" HOLE PLUG

PG-3589

2

10

BRACKET, TETHER

BT-26884

1

33

RELAY

RL-33558

2

11

BUSHING, *CT,ML, BRASS, DISTANCE

BU-25094

2

34

RELAY, 230V, 25A, ZERO CROSSING

RL-33829

2

12

1/2" HOLE BUSHING

BU-3006

2

35

10-32 X 1/4 PAN HD GROUND SCREW

SC-2190

1

13

7/8" SNAP BUSHING, BLACK

BU-3007

1

36

SCREW, PAN HEAD M4 X 7MM

SC-22271

2

14

1-1/8" SNAP BUSHING

BU-3378

6

37

6-32 X 1/4" PAN HD

SC-22500

2

15

CONTROL, ASSB, COOK, HOLD

CC-34194

1

38

8-32 X 2 SLOT PAN HEAD 18-8 S.S.

SC-23154

2

CORDSET, 208-240V

CD-3607

1

39

6-32 X 1-1/4" ROUND HD

SC-2365

2

CORDSET, 230V

CD-3922

1

40

10-32 X 1/2" FLAT HEAD

SC-23670

4

16

CANOE CLIP

CL-22820

2

41

8-32 x 1/4" PHIL SCREW

SC-2459

5

17

CONNECTOR, 10 PIN

CR-33717

1

42

SCREW, 6-32 X1/2, NC PHIL TRUSS

SC-2472

8

18

CONNECTOR, 9 PIN

CR-33718

1

43

SELF TAPPING 8-32 X 1/2

SC-25849

8

19

CONNECTOR, 8 PIN

CR-33719

1

44

SPACER, LOCK MOUNT PANEL

SP-33832

4

20

CONNECTOR, 7 PIN

CR-33761

1

45

SWITCH, CIRCUIT BREAKER

SW-34076

1

21

CONNECTOR, 6 PIN

CR-33762

1

46

T-STAT, 300 F HI-LIMIT

TT-33476

1

22*

DATAKEY FOR CONTROL

DS-34823

1

47

WASHER, #8 EXT LOCK

WS-2333

4

23

FAN, BOX

FA-34524

1

48

STAR LOCK WASHER

WS-2467

1

24

1/2" SELF ADHESIVE GASKET

GS-2019

1

CABLE HEATING KIT #4881 DESCRIPTION

*NOT SHOWN

767-SK/III & 1767-SK/III ( ONE

PART NO.

QTY

CABLE HEATING ELEMENT

CB-3045

210 FT

RING CONNECTOR

CR-3226

12

INSULATION CORNER

IN-3488

1 FT

SHOULDER BUSHING

BU-3105

12

CUP BUSHING

BU-3106

12

767-SK/III, 1767-SK/III, 2800-SK/III

PER COMPARTMENT )

DESCRIPTION

PART NO.

QTY

STUD

ST-2439

12

HEX NUT

NU-2215

24

INSULATING SLEEVE

SL-3063

12

ELECTRICAL TAPE

TA-3540

1 ROLL

INSTALLATION / OPERATION / SERVICE MANUAL

PG .

29

SERVICE
EXTERIOR SERVICE VIEW D
2800-SK/III

51
8

3

42
36

6
52

14
29

37

5

13
28
24

12

30
10

1

41
51

A
18

40

45
7
32
47

46

21

16

31

4
34
39

26
27

44

Part numbers and drawings are subject to change without notice.

PG .

30

767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

SERVICE
E X T E R I O R S E R V I C E PA R T S L I S T D
MODEL >
ITEM

DESCRIPTION

2800-SK/III
PART NO. QTY ITEM

DESCRIPTION

PART NO. QTY

1

PROBE HOLDER

13239

1

29

FAN, MOTOR, 208-240V, .58A,CW

FA-34752

3

2*

HINGE SHIM

16315

4

30

DOOR GASKET

GS-25593

2

3

FAN MOTOR COVER

1000648

3

31

HANDLE DOOR WITH STRIKER

HD-2007

2

4

CASTER SPACER

1007145

12

32

HANDLE, PUSH/PULL

HD-22257

2

5

ELEMENT COVER

1007415

2

33*

HANDLE, CHIP TRAY

HD-2724

2

6

CASING BACK

1007968

1

34

HINGE, 1-3/8 OFFSET, PAIR CHROME

HG-22338

2

7

CENTER TRIM

1007969

1

35*

1 1/2" FLUFF INSULATION 27 X 57

IN-2003

1

8

BONNET TOP COVER

1008132

1

36

BACK PANEL INSULATION 30 X 59

IN-22265

12.5'

9*

INSERT, SMOKER TRAY

1009009

2

37

RATING TAG LABEL

LA-26348

2

10

DOOR ASSEMBLY

5000514

2

38*

NUT, 1/4-20 HEX S/S

NU-2437

4

11*

SMOKE HEATER PLATE WELD

5003782

2

39

13/32" DIA. HOLE PLUG

PG-25460

4

12

CHIP TRAY

5005067

1

40

PROBE ASSEMBLY

PR-34298

1

13

TUBE BACK SPOT

5007094

1

41

PROBE PLUG

PR-34299

1

14

BONNET ASSEMBLY, SPOT

5004770

1

42

RIVET, BLIND, #44, STNLS

RI-2100

85

15*

BAFFLE SPOT

5007143

1

43*

10-32 X 1/2" PPHMS SCREW 18-8 S/S

SC-2070

6

16

CASING SIDE SPOT

5007237

2

44

SCREW,10-32 X 3/4, NF PHIL, FLAT M/S,#18-8 S/S

SC-2072

12

17*

BLOCK, MTG, SNSR

BK-24427

1

45

SCREW, 10-32X1-1/2, NF, PHIL, FLAT M/S,18-8 S/S

SC-2073

18

18

BLOCK, CAP,HOLD DOWN, 11/64" DIA

BK-2609

2

46

8-32 X 5/8" PAN HD

SC-2077

11

19*

BLOCK, 2 TERMINAL, PORCELAIN

BK-33546

4

47

1/4-20 X 3/4" SHCS PCN

SC-22339

4

20*

BRACKET, CHIP TRAY

BT-29217

2

48*

6-32 x 1/2" PHIL FLAT HEAD SCREW

SC-2239

2

21

BUSHING, SHAFT ADAPTER,1/4-5/16,1"LG

BU-28935

3

49*

SCREW 1/4-20 x 1/2" HEX HEAD

SC-22729

2

22*

1/2" HOLE BUSHING

BU-3006

2

50*

8-32 x 1/2" PHIL SCREW

SC-2425

1

23*

BUSHING, SNAP, 5/16"

BU-3009

1

51

8-32 x 1/4" PHIL SCREW

SC-2459

14

24

CABLE, SMOKE HEATER, 208-240V 230W

EL-34554

2

52

SELF TAPPING 8-32 X 1/2

SC-25849

40

25*

CLIP, CT, ML, LOCK, W/3 WASHERS

CL-24089

4

53*

SENSOR, 1 3/4"L

SN-33541

1

26

CASTER, 1.5" STEM, 5" RIGID

CS-24874

2

54*

WASHER, 1/4", FLAT, 5/8 OD 18-8 SS

WS-22094

2

27

CASTER,1.5" STEM, 5" SWIVEL w/ BRAKE

CS-24875

2

55*

M14 SEPARATED LOCK WASHER 18-8

WS-22304

1

28

FAN WHEEL 6-5/16 X1-1/2 THK

E 3045FA

3

56*

HOLDING (LOCK CLIP)

WS-24090

4

*NOT SHOWN

DANGER
DISCONNECT UNIT FROM
POWER SOURCE BEFORE
CLEANING OR SERVICING.
767-SK/III, 1767-SK/III, 2800-SK/III

DANGER
LOCK-OUT OR POST
B R E A K E R PA N E L U N T I L
SERVICE WORK HAS
BEEN COMPLETED.
INSTALLATION / OPERATION / SERVICE MANUAL

PG .

31

SERVICE
ELECTRONIC COMPONENTS E
2800-SK/III

30

19

20
50
48

6
9

8

49

38
32

26
25

27
22
17

23

36

28
44

1

2
16

18

41

42

21

40

52
48

44
12
14

51

12
16

24

SEE BELOW FOR
DETAIL EXPLOSION

53

16
34

5

28
46

43
7
14

47

10

4

33

29
46
35

46

45

3

37

37

28

39

43

31
15
16

Part numbers and drawings are
subject to change without notice.

PG .

32

767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

46

SERVICE
E L E C T R O N I C C O M P O N E N T S PA R T S L I S T E
MODEL >
ITEM

DESCRIPTION

2800-SK/III

PART NO. QTY ITEM

DESCRIPTION

PART NO. QTY

1

HI-LIMIT PROTECTION COVER

1003936

1

28

FAN,BOX,230V,35CFM,50/60HZ

FA-3974

2

2

HEAT SINK

1007976

1

29

1/2" SELF ADHESIVE GASKET [LIN FT]

3

DUCT, SSR, COOLING

1010453

1

30

1/2" WIDE FOAM TAPE [LIN FT]

GS-23622 10.4

GS-2019

10.4

4

L-PANEL, INSIDE BAFFLE DEFLECTOR

1010516

2

31

HEAT SINK 1 RELAY EXTRUSION

HE-23421

3

5

INNER BAFFLE COVER

1010517

1

32

HEATSINK,THERMALLY COND. PAD

HE-33926

1

6

BONNET SHELL SPOT

5007135

1

33

NUT, M3-0.5 HEX NUT 18-8, DIN #934

NU-22285

2

7

BEZEL

5007264

1

34

NUT, HEX #8-32

NU-2296

4

8

BOARD, POWER SUPPLY

BA-33554

1

35

PANEL,OVERLAY

PE-27987

1

PG-25574

1

RI-2100

4

9

BOARD, VOLTAGE MONITOR

BA-33764

1

36

3/8" HOLE PLUG

10

BOARD, CIRCUIT

BA-33991

1

37

RIVET, BLIND,#44,STNLS

11

T-BLOCK

BK-3019

3

38

RELAY, SPST 30A @ 277 VAC 12VDC

RL-33558

2

12

BLOCK, TERMINAL, 208-240V, 230V

BK-3597

1

39

RELAY, 230V, 25A, ZERO CROSSING

RL-33829

4

BK-34709

1

40

RESISTOR, MOV, SURGE PROTECTOR

RS-3578

1

BP-3567

1

41

10-32 X 1/4 PAN HD GROUND SCREW

SC-2190

1

BU-25094

2

42

SCREWS, M4-0.7X6MM PHIL

SC-22271

2

BU-3007

1

43

8-32 X 2 SLOT PAN HEAD 18-8 S.S.

SC-23154

4

BLOCK, TERMINAL, 380-415V
13

BEEPER

14

BUSHING, CT ,ML , BRASS, DISTANCE

15

7/8" SNAP BUSHING, BLACK

16

1 1/8" SNAP BUSHING

BU-3378

7

44

6-32 X 1-1/4" ROUND HD

SC-2365

8

17

BUSHING, STRAIN RELIEF

BU-33948

1

45

8-32 X 1/2" PHIL SCREW

SC-2425

6

18

CONTROL ASSEMBLY

CC-34194

1

46

8-32 X 1/4" PHIL SCREW

SC-2459

23

19

6/3 CORD 600V, 208-240V 1PH ONLY

CD-33847

1

47

SCREW, 6-32 X1/2, NC PHIL TRUSS M/S,18-8 SS

SC-2472

6

20

CANOE CLIP

CL-22820

2

48

SELF TAPPING 8-32 X 1/2

SC-25849

8

21

CONTACTOR 208/240V 3 POLE 25 AMP

CN-3052

1

49

SCREW,10-32 X1/2, NF PHIL TRUSS M/S,18-8 SS

SC-2661

4

22

CONNECTOR

CR-33509

2

50

SPACER, LOCK MOUNT PANEL

SP-33832

4

23

CONNECTOR, 10 PIN

CR-33717

1

51

TERMINAL, STRIP, 5 CIRCUIT, UL, VDE

TM-33560

1

24

CONNECTOR, 8 PIN

CR-33719

1

52

T-STAT, 500 F HI-LIMIT

TT-34671

1

25

CONNECTOR, 7 PIN

CR-33761

1

53

WASHER, #8 EXT LOCK

WS-2333

4

26

CONNECTOR, 6 PIN

CR-33762

1

54*

STAR LOCK WASHER

WS-2467

1

27*

DATAKEY FOR ELECTRONIC CONTROL

DS-34823

1

*NOT SHOWN

CABLE HEATING KIT #14228
( TWO

CABLE HEATING KIT #4878

KITS REQUIRED )

DESCRIPTION

( ONE

PART NO.

QTY

CABLE HEATING ELEMENT

CB-3045

280 FT

RING CONNECTOR

CR-3226

16

INSULATION CORNER

IN-3488

1 FT

SHOULDER BUSHING

BU-3105

CUP BUSHING

BU-3106

STUD
HEX NUT
INSULATING SLEEVE
ELECTRICAL TAPE

KIT REQUIRED )

PART NO.

QTY

CABLE HEATING ELEMENT

CB-3045

85 FT

RING CONNECTOR

CR-3226

4

INSULATION CORNER

IN-3488

1 FT

16

SHOULDER BUSHING

BU-3105

4

16

CUP BUSHING

BU-3106

4

ST-2439

12

STUD

ST-2439

4

NU-2215

32

HEX NUT

NU-2215

8

SL-3063

16

INSULATING SLEEVE

SL-3063

4

TA-3540

1 ROLL

ELECTRICAL TAPE

TA-3540

1 ROLL

767-SK/III, 1767-SK/III, 2800-SK/III

DESCRIPTION

INSTALLATION / OPERATION / SERVICE MANUAL

PG .

33

PG .

34

767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

PG .

35

PG .

36

767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

PG .

37

PG .

38

767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

PG .

39

PG .

40

767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

PG .

41

PG .

42

767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

767-SK/III, 1767-SK/III, 2800-SK/III

INSTALLATION / OPERATION / SERVICE MANUAL

PG .

43

T R A N S P O RTAT I O N D A M A G E a n d C L A I M S

All Alto-Shaam equipment is sold F.O.B. shipping point, and when accepted by the carrier, such shipments
become the property of the consignee.
Should damage occur in shipment, it is a matter between the carrier and the consignee. In such cases, the
carrier is assumed to be responsible for the safe delivery of the merchandise, unless negligence can be
established on the part of the shipper.
1. Make an immediate inspection while the equipment is still in the truck or immediately after it is moved to the receiving area.
Do not wait until after the material is moved to a storage area.
2. Do not sign a delivery receipt or a freight bill until you have made a proper count and inspection of all merchandise received.
3. Note all damage to packages directly on the carrier’s delivery receipt.
4. Make certain the driver signs this receipt. If he refuses to sign, make a notation of this refusal on the receipt.
5. If the driver refuses to allow inspection, write the following on the delivery receipt:
Driver refuses to allow inspection of containers for visible damage.
6. Telephone the carrier’s office immediately upon finding damage, and request an inspection. Mail a written confirmation of the time,
date, and the person called.
7. Save any packages and packing material for further inspection by the carrier.
8. Promptly file a written claim with the carrier and attach copies of all supporting paperwork.
We will continue our policy of assisting our customers in collecting claims which have been properly filed and actively pursued.
We cannot, however, file any damage claims for you, assume the responsibility of any claims, or accept deductions in payment
for such claims.

L I M I T E D WA R R A N T Y

Alto-Shaam, Inc. warrants to the original purchaser only that any original part that is found to be defective in material or workmanship will, at
Alto-Shaam's option, subject to provisions hereinafter stated, be replaced with a new or rebuilt part.
The parts warranty period is as follows:
For the refrigeration compressor on Alto-Shaam Quickchillers™, five (5) years from the date of installation.
For the heating element on Halo Heat® cook/hold ovens, as long as the original purchaser owns the oven.
For all other parts, one (1) year from the date of installation or fifteen (15) months from the shipping date, whichever occurs first.
The labor warranty period is one (1) year from the date of installation or fifteen (15) months from the shipping date, whichever occurs first.
Alto-Shaam will bear normal labor charges performed during standard business hours, excluding overtime, holiday rates or any
additional fees.
To be valid, a warranty claim must be asserted during the applicable warranty period. This warranty is not transferable.

THIS WARRANTY DOES NOT APPLY TO:
1. Calibration.
2. Replacement of light bulbs and/or the replacement of display case glass due to damage of any kind.
3. Equipment damage caused by accident, shipping, improper installation or alteration.
4. Equipment used under conditions of abuse, misuse, carelessness or abnormal conditions, including but not limited to, equipment subjected
to harsh or inappropriate chemicals, including but not limited to, compounds containing chloride or quaternary salts, poor water quality, or
equipment with missing or altered serial numbers.
5. Damage incurred as a direct result of poor water quality, inadequate maintenance of steam generators and/or surfaces affected by water
quality. Water quality and required maintenance of steam generating equipment is the responsibility of the owner/operator.
6. Damage caused by use of any cleaning agent other than Alto-Shaam's Combitherm® Cleaner, including but not limited to damage due to
chlorine or other harmful chemicals. Use of Alto-Shaam's Combitherm® Cleaner on Combitherm® ovens is highly recommended.
7. Any losses or damage resulting from malfunction, including loss of product or consequential or incidental damages of any kind.
8. Equipment modified in any manner from original model, substitution of parts other than factory authorized parts, removal of any parts
including legs, or addition of any parts.
This warranty is exclusive and is in lieu of all other warranties, express or implied, including the implied warranties of merchantability and
fitness for a particular purpose. In no event shall Alto-Shaam be liable for loss of use, loss of revenue or profit, or loss of product, or for any
indirect, special, incidental, or consequential damages. No person except an officer of Alto-Shaam, Inc. is authorized to modify this warranty
or to incur on behalf of Alto-Shaam any other obligation or liability in connection with Alto-Shaam equipment.

Effective 02/09

RECORD THE MODEL AND SERIAL NUMBER OF THE APPLIANCE FOR EASY REFERENCE.
ALWAYS REFER TO BOTH MODEL AND SERIAL NUMBER IN ANY CONTACT WITH ALTO-SHAAM REGARDING THIS APPLIANCE.

Model: _______________________________________________Date Installed: __________________________________________________________
Voltage: ______________________________________________ Purchased From: _______________________________________________
Serial Number: _______________________________________ _______________________________________________________________________
W164 N9221 Water Str eet

PHONE:

●

P. O . B o x 4 5 0

●

Menomonee Falls, Wisconsin 53052-0450

●

U.S.A.

262.251.3800 • 800.558-8744 USA/CANADA
FAX: 262.251.7067 • 800.329.8744 U.S.A. ONLY
www.alto-shaam.com

PRINTED IN U.S.A.



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