Ambient Ambient Weather WS23 Wireless Thermo-Hygrometer User Manual

Ambient, LLC dba Ambient Weather Wireless Thermo-Hygrometer

User Manual

Ambient Weather WS-23-C Wireless Indoor/Outdoor 8-Channel Thermo-Hygrometer with Backlit Display (Console Only) User ManualVersion 1.0             ©Copyright 2015, Ambient  LLC. All Rights Reserved.                        Page 1Table  of  Contents1.Introduction  ....................................................................................................................2.Getting Started ......................................................................................................32.1 Parts List .......................................................................................................32.2 Display Console Set Up ................................................................................32.2.1 Display Console Layout .........................................................................52.2.2 Sensor Operation Verification ................................................................53.Remote Sensor Installation ...................................................................................64.Console Operation ................................................................................................64.1 Min/Max Mode ........................................................................................64.2 Clearing Min/Max Daily ...................................................................................... 7 4.3 Outdoor Channel Selection and Scroll Mode .......................................................7  4.4 Temperature Units of Measure ..................................................................74.5 Sensor Search Mode and Resyncing the Sensors ..................................74.6  Best  Practices  for  Wireless  Communication................................................ 84.7  Backlight  Operation  ..................................................................................9    4.7.1 Backlight Operation, Battery Power..................................................9      4.7.2  Backlight  Operation, AC  Power(optional)......................................9     4.8 Adjustment or Calibration  ..............................................................................9             4.8.1  Indoor Temperature and Humidity Calibration.........................................10             4.8.2 Outdoor Temperature and Humidity Calibration.....................................11    5.Glossary of Terms ...............................................................................................126.Specifications  ......................................................................................................136.1  Wireless  Specifications  ...............................................................................136.2 Measurement Specifications .......................................................................136.3 Power Consumption.....................................................................................137.Troubleshooting  Guide  ........................................................................................138.Accessories  .........................................................................................................159.Liability  Disclaimer  ............................................................................................1610.FCC  Statement  ..................................................................................................1711.Warranty  Information  ........................................................................................182WS23C
1. IntroductionThank you for your purchase of the Ambient Weather WS23C Wireless Indoor/Outdoor  8-Channel  Thermo-Hygrometer  with  Backlit  Display (Console  Only).  The  following  user  guide  provides  step  by  step instructions for  installation, operation and  troubleshooting. To  download the latest manual and additional troubleshooting tips, please visit:http://ambientweather.wikispaces.com/ws23The WS23C includes an indoor temperature and humidity sensor (there is a sensor inside the display) as well as supports up to 8 remote sensors (sensors and receivers are sold separately):Version 1.0             ©Copyright 2015, Ambient  LLC. All Rights Reserved.                        Page 2Item Number Image DescriptionF007THF007TF007TPF007PF8-channel sensor measures temperature and humidity. Applications include indoor and outdoor air temperature and humidity measurement.8-channel sensor measures temperature. Applications include indoor and outdoor air temperature measurement.8-channel sensor measures probe temperature. Applications include refrigerators and freezers (where the probe is placed inside the appliance(s) and the display is outside), water temperature, soil temperature and ground temperature.8-channel pool float thermometer. Applications include pools, spas, and lakes.
2. Getting StartedThe WS23C (console only) works perfectly fine as a standalone unit (no sensors required) if you  simply want to monitor  indoor temperature and humidity. The WS23C is also sold without any remote sensors so that you can add additional consoles to your system.                                            Some  of  this  manual  is  devoted  to  wireless  communication  to  one or remote  sensors.  You  can  ignore  this  information  if  you  purchased  the console as a stand-alone system.          Note: If you own a remote sensor, the power up sequence must be  performed  in  the  order  shown  in  this  section  (insert  batteries  in  the remote transmitter(s) first, Display Console second).        2.1  Parts List        2.2  Display Console Set Up      1. Move the remote thermo-hygrometer(s) about 5 to 10’ away from the display console (if the sensor is too close, it may not be received by the  display  console).  If  you  have  more  than  one  thermo-hygrometer, make sure they are all powered up and transmitting on different channels.      2. Remove the battery door on the back of the display, as shown in Figure  1.  Insert  four  AAA  (alkaline  or  lithium,  avoid  rechargeable) batteries in the back of the display console.Version 1.0             ©Copyright 2015, Ambient  LLC. All Rights Reserved.                        Page 3    QTY                                       Item        Display ConsoleFrame Dimensions (LxHxW): 6 x 3.25 x 1 inLCD Dimensions (LxW): 4.5 x 2.5”LCD Segment Height: 1 inch1User Manual           1WS23CAdd as many display consoles as you like to your existing system. For example, you can have one remote sensor display temperature and place a display console in every room.
                                                        Figure 1All  of  the  LCD  segments  will  light  up  for  a  few  seconds  to  verify  all segments are operating properly.      3. Replace the battery door, and fold out the desk stand and place the console in the upright position. The console will instantly display indoor temperature and humidity.  The remote temperature and humidity will update on the display within a few minutes on the appropriate channel. While in the search mode, the remote search icon      will be constantly displayed next to the channel number.If  you  have  more  than  one  remote  sensor  (up  to  eight  remotes  are supported), the display will automatically toggle between sensors until all sensors have reported in.Do not touch any buttons until the remote sensor has reported in, or the radio search icon       is no longer on, otherwise the remote sensor search mode  will  be  terminated.  When  the  remote  sensor  temperature  and humidity has been received, the console will automatically switch to the normal mode, and all further settings can be performed.Version 1.0             ©Copyright 2015, Ambient  LLC. All Rights Reserved.                        Page 4
If the remote does not update, please reference the troubleshooting guide in Section 7.        2.2.1 Display Console Layout          Note: The following illustration shows the full segments of the LCD for description  purposes  only  and  will  not  appear  like  this  during  normal operation.                                                                                    Figure 2   1. Channel 1,2,3,4,5,6,7,8, indictor      6. Indoor Relative Humidity (%)   2. Scroll mode (CH 1-8)                         7. Indoor Temperature   3. Transmitter low battery indicator      8. Outdoor Relative Humidity (%)   4. Min/Max Record mode                      9. Outdoor Temperature   5. Min/Max reset for 24h                       10. Temperature units  (°F or °C)         2.2.2 Sensor Operation VerificationVerify the indoor and outdoor humidity match closely with the console and sensor  array  in  the  same  location  (about  5  to  10’  apart).  The  sensors should be within 10% (the accuracy is ± 5%).  Allow about 30 minutes for both sensors to stabilize. The humidity can be adjusted or calibrated later to match each other a known source.Version 1.0             ©Copyright 2015, Ambient  LLC. All Rights Reserved.                        Page 5213568910467
Verify the indoor and outdoor temperature match closely with the console and sensor array in the same location (about 5 to 10’ apart). The sensors should be within 2°F (the accuracy is ± 1°F).  Allow about 30 minutes for both sensors to stabilize. The temperature can be adjusted or calibrated later to match each other or a known source.3. Remote Sensor InstallationIf you purchased the outdoor sensor for this console (optional):It is recommended you mount the remote sensor on a north facing wall, in a  shaded  area.  Direct  sunlight  and  radiant  heat  sources  will  result  in inaccurate temperature readings. Although the sensor is water resistant, it is best to mount in a well protected area, such as under an eve. Use a screw  or  nail  (not  included)  to  affix  the  remote  sensor  to  the  wall,  as shown in Figure 3.                                                     Figure 34. Console Operation           Note: The console has four buttons for easy operation: MIN/MAX/- button, CLEAR/ADJUST button, CHANNEL/+ button and LIGHT button.        4.1 Min/Max ModeThe Min/Max mode displays the minimum and maximum temperature and humidity (since reset of the unit) for the indoor, remote channel 1 through 8 sensors.Version 1.0             ©Copyright 2015, Ambient  LLC. All Rights Reserved.                        Page 6
Prior  to  entering  the  MIN/MAX  mode,  press  the  CHANNEL/+  button  to select the temperature and humidity values you wish to view.         1. Display Maximum. Press the MIN/MAX button once to display the maximum. The MAX icon will be displayed.       2. Clear  Maximum.  To  reset  the  maximum  values  to  the  current values, press and hold the CLEAR button for 3 seconds.         3. Display Minimum. Press the MIN/MAX button again to display the minimum. The MIN icon will be displayed.       4. Clear  Minimum.  To  reset  the  minimum  values  to  the  current values, press and hold the CLEAR button for 3 seconds.To return to normal mode, press the MIN/MAX button again.         4.2 Clearing Min/Max DailyThe  minimum  and  maximum  can  be  set  to  clear  every  24  hours automatically. Press and hold the CLEAR/ADJUST button for 3 seconds to switch between Clears 24h and Clears Manually.When  you  manually  clear  the  minimum  and  maximum,  the  Clears  24h function will clear every 24 hours from the time you clear it.For example, if you clear the min and max at 4:00pm, it will continue to clear every day at 4:00pm.           4.3 Outdoor Channel Selection and Scroll ModePress  the  CHANNEL/+  button  to  switch  the  display  between  remote sensors 1 through 8, and scroll mode      .  In scroll mode, all of the remote sensors will be displayed in five second intervals.          4.4 Temperature Units of MeasureThe  default  temperature  units  of  measure  are  degrees  Fahrenheit.  To toggle between degrees Celsius and degrees Fahrenheit, press and hold the MIN/MAX button for 3 seconds.         4.5 Sensor Search Mode and Resyncing the SensorsIf any of the sensor communication is lost, dashes (--.-) will be displayed on the screen. To reacquire the signal:Version 1.0             ©Copyright 2015, Ambient  LLC. All Rights Reserved.                        Page 7
      1.If a specific channel is lost, press the CHANNEL/+ button to display this channel, then Press and hold the CHANNEL/+ button for 3 seconds, and the remote search icon         will be constantly displayed for up to 10 minutes. Once the signal is reacquired, the remote search icon          will turn off, and the current values will be displayed.     2.If new sensors are added, subtracted, or multiple sensor channels are lost, Press and hold the CHANNEL/+ button for 5 seconds, and the remote search icon         will be constantly displayed for up to 10 minutes. Once the signal is reacquired, the remote search icon        will turn off, and the current values will be displayed.        4.6 Best Practices for Wireless Communication         Note: To insure proper communication, mount the remote sensor on a vertical surface, such as a wall. Do not lay the sensor flat. Wireless  communication  is  susceptible  to  interference,  distance,  walls and  metal  barriers.  We  recommend  the  following  best  practices  for trouble free wireless communication.1.  Electro-Magnetic Interference (EMI). Keep the console several feet away from computer monitors and TVs.2.  Radio Frequency Interference (RFI). If you have other 433 MHz devices  and  communication  is  intermittent,  try  turning  off  these  other devices  for  troubleshooting  purposes.  You  may  need  to  relocate  the transmitters or receivers to avoid intermittent communication.3.  Line of Sight Rating. This device is rated at 300 feet line of sight (no  interference,  barriers  or  walls)  but  typically  you  will  get  100  feet maximum  under  most  real-world  installations,  which  include  passing through barriers or walls.4.  Metal  Barriers.  Radio  frequency  will  not  pass  through  metal barriers  such  as  aluminum  siding.  If  you  have  metal  siding,  align  the remote and console through a window to get a clear line of sight.The  following  is  a  table  of  reception  loss  vs.  the  transmission  medium. Each “wall” or obstruction decreases the transmission range by the factor shown below.Version 1.0             ©Copyright 2015, Ambient  LLC. All Rights Reserved.                        Page 8
                 4.7 Backlight OperationThe backlight operation  is different when operating  on batteries to save power.          4.7.1 Backlight Operation, Battery PowerTo temporarily turn  on  the  back  light  for  five  seconds, press  the LIGHT button on the top of the console.To turn on the backlight for 30 minutes, press and hold the LIGHT button on the top of the console for two seconds.To turn off the backlight at any time, press and hold the LIGHT button for two seconds.           4.7.2 Backlight Operation, AC Power (optional)The AC power plug is optional.To temporarily turn  on  the  back  light  for  five  seconds, press  the LIGHT button on the top of the console.To turn on the backlight permanently, press and hold the LIGHT button on the top of the console for two seconds.To turn off the backlight at any time, press and hold the LIGHT button for two seconds.         Note: When AC power plug in, the backlight will turn on permanently.        4.8 Adjustment or Calibration         Note: The calibrated value can only be adjusted on the console. The remote sensor(s) always displays the un-calibrated or measured value.Version 1.0             ©Copyright 2015, Ambient  LLC. All Rights Reserved.                        Page 9MediumRF Signal Strength ReductionGlass (untreated)PlasticsWood5-15%10-15%10-40%BrickConcreteMetal10-40%40-80%90-100%
          Note:  The  measured  humidity  range  is  between  10  and  99%. Humidity cannot be accurately measured outside of this range. Thus, the humidity cannot be calibrated below 10% or above 99%.The purpose of calibration is to fine tune or correct for any sensor error associated  with  the  devices  margin  of  error.  The  measurement  can  be adjusted from the console to calibrate to a known source.Calibration is only useful if you have a known calibrated source you can compare  it  against,  and  is  optional.  This  section  discusses  practices, procedures  and  sources  for  sensor  calibration  to  reduce  manufacturing and  degradation  errors.  Do  not  compare  your  readings  obtained  from sources such as the internet, radio, television or newspapers. They are in a different location and typically update once per hour.  The purpose of your weather station is to measure conditions of your surroundings, which vary significantly from location to location.           4.8.1 Indoor Temperature and Humidity CalibrationPress and hold the ADJUST and MIN/MAX buttons at the same time for 3 seconds and the indoor temperature value will begin flashing. Press the CHANNEL/+  button  to  increase  the  temperature  and  the  MIN/MAX/- button to decrease the temperature reading in 0.1° increments. To rapidly increase  (or  decrease)  the  temperature  reading,  press  and  hold  the CHANNEL/+ or MIN/MAX/- button.To  return  the  temperature  to  the  actual  or  uncalibrated  measurement, press the ADJUST button.Press and hold the ADJUST and MIN/MAX buttons at the same time for 3 seconds again,  and  the indoor humidity value will begin flashing. Press the  CHANNEL/+  button  to  increase  the  humidity  and  the  MIN/MAX/- button  to  decrease  the  humidity  reading  in  1%  increments.  To  rapidly increase  (or  decrease)  the  humidity  reading,  press  and  hold  the CHANNEL/+ or MIN/MAX/- button.To  return  the  humidity  to  the  actual  or  uncalibrated  measurement, press the ADJUST button.Version 1.0             ©Copyright 2015, Ambient  LLC. All Rights Reserved.                        Page 10
Once the displayed temperature or humidity equals the calibrated source, press and hold the ADJUST button for three seconds, or wait 15 seconds for  timeout,  and  the  indoor  temperature  or  humidity  value  will  stop flashing.          4.8.2 Outdoor Temperature and Humidity CalibrationPrior  to  entering  the  calibration  mode,  press  the  CHANNEL/+  button  to select the outdoor temperature and humidity you wish to adjust.Press and hold  the ADJUST and CHANNEL/+ buttons at  the same time for 3 seconds and the outdoor temperature value will begin flashing. Press the CHANNEL/+  button to  increase the temperature  and  the MIN/MAX/- button to decrease the temperature reading in 0.1° increments. To rapidly increase  (or  decrease)  the  temperature  reading,  press  and  hold  the CHANNEL/+ or MIN/MAX/- button.To  return  the  temperature  to  the  actual  or  uncalibrated  measurement, press the ADJUST button.Press and hold  the ADJUST and CHANNEL/+ buttons at  the same time for  3  seconds  again, and  the  outdoor  humidity value  will  begin  flashing. Press the CHANNEL/+ button to increase the humidity and the MIN/MAX/- button  to  decrease  the  humidity  reading  in  1%  increments.  To  rapidly increase  (or  decrease)  the  humidity  reading,  press  and  hold  the CHANNEL/+ or MIN/MAX/- button.To return  the humidity  to the actual  or uncalibrated  measurement, press the ADJUST button.Once the displayed temperature or humidity equals the calibrated source, press and hold the ADJUST button for three seconds, or wait 15 seconds for  timeout,  and  the  outdoor  temperature  or  humidity  value  will  stop flashing.         Discussion:  Humidity  is  a  difficult  parameter  to  measure electronically  and  drifts  over  time  due  to  contamination.  In  addition, location has an adverse affect on humidity readings (installation over dirt vs. lawn for example). Version 1.0             ©Copyright 2015, Ambient  LLC. All Rights Reserved.                       Page 11
Official stations recalibrate or replace humidity sensors on a yearly basis.  Due  to  manufacturing  tolerances,  the  humidity  is  accurate  to  ±  5%.  To improve this accuracy, the indoor and outdoor humidity can be calibrated using an accurate source, such as a sling psychrometer:http://www.ambientweather.com/mafaredspslp.html or one step humidpak calibration kits (reference Section 8).  You can also use common table salt, water and a plastic bag:http://ambientweather.wikispaces.com/ws23                                            Discussion: Temperature errors can occur when a sensor is placed too  close  to  a  heat  source  (such  as  a  building  structure,  the  ground  or trees).To  calibrate  temperature,  we  recommend  a  mercury  or  red  spirit (fluid) thermometer. Bi-metal (dial) and other digital thermometers are not a good source and have their own margin of error. Using a local weather station in your area is also a poor source due to changes in location, timing (airport weather stations are only updated once per hour) and possible calibration errors  (many  official  weather  stations  are  not  properly  installed  and calibrated).Place  the  sensor  in  a  shaded,  controlled  environment  next  to  the  fluid thermometer, and allow the sensor to stabilize for 48 hours. Compare this temperature to the fluid thermometer and adjust the console to match the fluid thermometer. 5. Glossary of TermVersion 1.0             ©Copyright 2015, Ambient  LLC. All Rights Reserved.                       Page 12Term DefinitionAccuracyHygrometerRangeAccuracy is defined as the ability of a measurement to match the actual value of the quantity being measured.A  hygrometer  is  a  device  that  measures  relative humidity.  Relative  humidity  is  a  term  used  to  describe the amount or percentage of water vapor that exists in air.Range is defined as the amount or extent a value can be measured.
6. Specifications        6.1 Wireless Specifications        ●  feet under most conditions.          ●  Frequency: 433 MHZUHFHLYHRQO\          ●  Update Rate: 60 seconds         6.2 Measurement SpecificationsThe following table provides specifications for the measured parameters.   6.3 Power Consumption     ●  Base station (display console) : 4 x AAA 1.5V Alkaline or Lithium batteries (not included)     ●  Battery life:  Minimum 12 months for base station with one sensor and excellent reception. Intermittent reception and multiple sensors may reduce the battery life.  7. Troubleshooting GuideIf your question is not answered here, you can contact us as follows:   1.Email Support: support@ambientweather.com    2.Technical Support: 480-346-3380 (M-F 8am to 3pm Arizona Time)                                  Line of sight wireless transmission (in open air): 300 feet, 100 Version 1.0             ©Copyright 2015, Ambient  LLC. All Rights Reserved.                       Page 13Measurement Range Accuracy ResolutionIndoor TemperatureIndoor Humidity32 to 140 °F10 to 99 %± 1 °F± 5% (only guaranteedbetween 20 to 90%)0.1 °F1 %
Version 1.0             ©Copyright 2015, Ambient  LLC. All Rights Reserved.                       Page 14Problem SolutionWireless remote (thermo-hygrometer) not reporting in to console.There  are  dashes (--.-) on the display console.If  any  of  the  sensor  communication  is  lost, dashes (--.-) will be displayed on the screen. To reacquire  the  signal,  press  and  hold  the CHANNEL/+  button  for  3  seconds,  and  the remote  search  icon      will  be  constantly displayed.  Once  the  signal  is  reacquired,  the remote  search  icon    will  turn  off,  and  the current values will be displayed.The maximum line of sight communication range is 300’ and 100’ under most conditions. Move the sensor assembly closer to the display console.If the sensor assembly is too close (less than 5’), move the sensor assembly away from the display console.Make  sure  the  remote  sensor  LCD  display  is working and the transmitter light is flashing once per 60 seconds.Install  a  fresh  set  of  batteries  in  the  remote thermo-hygrometer.  For  cold  weather environments, install lithium batteries.Make  sure  the  remote  sensors  are  not transmitting  through  solid  metal  (acts  as  an  RF shield), or earth barrier (down a hill).Move the display console around electrical noise generating devices, such as computers, TVs and other wireless transmitters or receivers.Move  the  remote  sensor  to  a  higher  location. Move the remote sensor to a closer location.
8. AccessoriesThe  following  software  and  hardware  accessories  are  available  for  this weather station at www.AmbientWeather.com .Version 1.0             ©Copyright 2015, Ambient  LLC. All Rights Reserved.                       Page 15Problem SolutionTemperature sensorreads too high in the day time.Make sure the thermo-hygrometer is mounted in a shaded area on the north facing wall. Consider the following radiation shield if this is not possible:http://www.ambientweather.com/amwesrpatean.htmlIndoor and Outdoor Temperature do not agreeAllow up to one hour for the sensors to stabilize due  to  signal  filtering.  The  indoor  and  outdoor temperature  sensors  should  agree  within  2  °F (the sensor accuracy is ± 1 °F).Use  the  calibration  feature  to  match  the  indoor and outdoor temperature to a known source.Indoor and Outdoor Humidity do not agreeAllow up to one hour for the sensors to stabilize due to signal filtering. The indoor and outdoor humidity sensors should agree within 10 % (the sensor accuracy is ± 5 %).Use  the  calibration  feature  to  match  the  indoor and outdoor humidity to a known source.Display console contrast is weakReplace console batteries with a fresh set of batteries.
                                          9. Liability DisclaimerPlease  help  in  the  preservation  of  the  environment  and  return  used batteries to an authorized depot. The  electrical  and  electronic  wastes  contain  hazardous  substances. Disposal  of  electronic  waste  in  wild  country  and/or  in  unauthorized grounds strongly damages the environment.Version 1.0             ©Copyright 2015, Ambient  LLC. All Rights Reserved.                       Page 16Accessory DescriptionAdd  additional  remote  thermo-hygrometers. Supports up to eight remote sensors.Add as many display consoles as you like to your existing system to display the remote sensor in different locations.AAA lithium batteries for cold weather climates.Solar  Radiation  Shield  improves  temperature accuracy for hot weather climates. Remove the rain guard and install over thermo-hygrometer.Ambient Weather WS23C              WS23 Big Digit 8-Channel Wireless Thermo-Hygrometer, Console OnlyAmbient Weather F007TH                  Wireless Thermo-Hygrometer for WS-23 Weather StationsEnergizer AAA Lithium Battery (2-pack) - Batteries for Long Life and Cold ClimatesAmbient Weather SRS100LX Temperature and Humidity Solar Radiation ShieldAmbient Weather Humidity Calibration KitsOne step calibration kits for digital hygrometers use  salt  slurry  formula  to  accurately  calibrate the indoor and outdoor hygrometers.
Reading the “User manual” is highly recommended. The manufacturer and supplier  cannot  accept  any  responsibility  for  any  incorrect  readings  and any consequences that occur should an inaccurate reading take place.This product is designed for use in the home only as indication of weather conditions.  This  product  is  not  to  be  used  for  medical  purposes  or  for public information.The specifications of this product may change without prior notice.This product is not a toy. Keep out of the reach of children.No part of this manual may be reproduced without written authorization of the manufacturerAmbient,  LLC  WILL  NOT  ASSUME  LIABILITY  FOR  INCIDENTAL, CONSEQUENTIAL,  PUNITIVE,  OR  OTHER  SIMILAR  DAMAGES ASSOCIATED  WITH  THE  OPERATION  OR  MALFUNCTION  OF  THIS PRODUCT.    10. FCC StatementStatement according to FCC part 15.19: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:           1.  This device may not cause harmful interference.      2. This  device  must  accept  any  interference  received,  including interference that may cause undesired operation. Statement according to FCC part 15.21: Modifications  not  expressly  approved  by  this  company  could  void  the user's authority to operate the equipment.Statement according to FCC part 15.105: NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.These limits  are  designed  to  provide  reasonable  protection  against  harmful interference  in  a  residential  installation.  This  equipmentVersion 1.0             ©Copyright 2015, Ambient  LLC. All Rights Reserved.                       Page 17
generates,  uses  and  can  radiate  radio  frequency energy  and,  if  not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:       • Reorient or relocate the receiving antenna.       • Increase the separation between the equipment and receiver.       • Connect the equipment into an outlet on a circuit different from that  to which the receiver is connected.       • Consult the dealer or an experienced radio/TV technician for help. 11.  Warranty InformationAmbient, LLC provides a 1-year limited warranty on this product against manufacturing defects in materials and workmanship.This limited warranty begins on the original date of purchase, is valid only on products purchased and only to the original purchaser of this product. To receive warranty service, the purchaser must contact Ambient, LLC for problem determination and service procedures. Warranty service can only be performed by a Ambient, LLC. The original dated bill of sale must be presented upon request as proof of purchase to Ambient, LLC.Your  Ambient,  LLC  warranty  covers  all  defects  in  material  and workmanship with the following specified exceptions: (1) damage caused by  accident,  unreasonable  use  or  neglect  (lack  of  reasonable  and necessary  maintenance);  (2)  damage  resulting  from  failure  to  follow instructions contained in your owner’s manual; (3) damage resulting from the  performance  of  repairs  or  alterations  by  someone  other  than an authorized  Ambient,  LLC  authorized  service  center;  (4)  units  used  forVersion 1.0             ©Copyright 2015, Ambient  LLC. All Rights Reserved.                       Page 18
other than home use (5) applications and uses that this product was not intended (6) the products inability to receive a signal due to any source of interference or metal obstructions and (7) extreme acts of nature, such as lightning strikes or floods. This warranty covers only actual defects within the product itself, and does  not  cover  the  cost  of  installation  or  removal  from  a  fixed installation,  normal  set-up  or  adjustments,  claims  based  on misrepresentation  by  the  seller  or  performance  variations  resulting from installation-related circumstances.                                     Version 1.0             ©Copyright 2015, Ambient  LLC. All Rights Reserved.                       Page 19

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