Amped Wireless RTA15 High Power 700mW Dual Band AC Wi-Fi Router User Manual Amped Wireless

Amped Wireless High Power 700mW Dual Band AC Wi-Fi Router Amped Wireless

Users Manual

RTA15High Power 700mW Dual Band AC Wi-Fi RouterUser’s Guide
RTA15 USER’S GUIDE 1 CONTENTSINTRODUCTION ........................................................... 3 GETTING STARTED ....................................................... 4 Package Contents ........................................................... 4 LED Indicators ................................................................. 5 Back Panel Description ................................................... 6 BASIC SETUP GUIDE ..................................................... 7 5.0GHz WI-FI SETTINGS .............................................. 20 Basic Settings (5.0GHz) ................................................. 20 Basic Settings: Guest Networks (5.0GHz) ...................... 22 Security Settings (5.0GHz)............................................. 23 Advanced Settings (5.0GHz) .......................................... 24 Wi-Fi Protected Setup – WPS (5.0GHz) ......................... 25 Wireless Coverage Controls (5.0GHz) ........................... 26 Access Schedule (5.0GHz) ............................................. 27 2.4GHz WI-FI SETTINGS .............................................. 28 Basic Settings (2.4GHz) ................................................. 28 Basic Settings: Guest Networks (2.4GHz) ...................... 30 Security Settings (2.4GHz)............................................. 31 Advanced Settings (2.4GHz) .......................................... 32 Wi-Fi Protected Setup – WPS (2.4GHz) ......................... 33 Wireless Coverage Controls (2.4GHz) ........................... 34 Access Schedule (2.4GHz) ............................................. 35 NETWORK SETTINGS ..................................................36 Local Network (LAN) ..................................................... 36 IPv6 Local Network (LAN) .............................................. 38 Internet Network (WAN) ............................................... 40 IPv6 Internet Network (WAN) ....................................... 42 Advanced Settings ......................................................... 44 SMART FEATURES ......................................................46 Block Websites .............................................................. 47 User Access (MAC Address Filtering) ............................ 48 User Access (IP Address Filtering) ................................. 49 USB STORAGE ............................................................50 USB Storage: Local Sharing ........................................... 50 USB Storage: FTP Server................................................ 54 FIREWALL SETTINGS ...................................................55 Port Filtering ................................................................. 56 Port Forwarding ............................................................ 57 DMZ (Demilitarized Zone) ............................................. 58 Virtual LAN .................................................................... 59
RTA15 USER’S GUIDE 2 Denial of Service ........................................................... 60 QUALITY OF SERVICE ................................................. 61 ROUTING SETUP ........................................................ 62 MANAGEMENT FEATURES ......................................... 63 System Status................................................................ 64 Network Statistics ......................................................... 65 Dynamic DNS Settings ................................................... 66 System Clock ................................................................. 67 System Logs .................................................................. 68 Upgrade Firmware ........................................................ 69 Save and Reload Settings .............................................. 70 Password Settings ......................................................... 71 TECHNICAL SPECIFICATION .........................................72 DEFAULT SETTINGS ....................................................73 TROUBLESHOOTING AND SUPPORT INFORMATION ...74 WARRANTY AND REGULATORY INFORMATION ..........90
RTA15 USER’S GUIDE 3 INTRODUCTION Thank you for purchasing this Amped Wireless product. At Amped Wireless we strive to provide you with the highest quality products through innovation and advanced technology. We pride ourselves on delivering products that outperform the competition and go beyond your expectations. If you have any questions please feel free to contact us. We’d love to hear from you and thank you for your support! Email: sales@ampedwireless.com Call: 888-573-8830 Web: www.ampedwireless.com
RTA15 USER’S GUIDE 4 GETTING STARTED Package Contents Check to make sure you have all the contents within your package:  High Power 700mW Dual Band AC Wi-Fi Router  Three Detachable 5dBi High Gain Antennas  RJ-45 Ethernet Cable  Power Adapter  Setup Guide  CD: User’s Guide, Installation Video, Setup Guide, Wi-Fi Analytics Android App  Desktop Stand / Cable Organizer
RTA15 USER’S GUIDE 5 LED Indicators (From bottom to top) Power: Indicates when the Router is powered on. The LED will remain on. WPS: Wi-Fi Protected Setup activity. When the WPS mode is activated the Power LED blinks as it awaits a connection. 5.0GHz Wireless Activity: Blinks rapidly when wireless data traffic is transmitted or received over the wireless network. 2.4GHz Wireless Activity: Blinks rapidly when wireless data traffic is transmitted or received over the wireless network. Internet Connection: Indicates when the Router is connected to a broadband modem. The LED will blink rapidly when Internet traffic is transmitted or received. Gigabit Wired Ports 1-4: Indicates when a networking device is connected to a wired port on the back of the Router. The LED will blink rapidly when wired data traffic is transmitted or received. USB Connection: Indicates when a USB storage device is connected to the USB port.
RTA15 USER’S GUIDE 6 Back Panel Description Antenna Connectors (1-3): RJ-SMA antenna connectors. Attach the included high gain antennas to these connectors according to their respective numbers. (Mismatching the antennas with the wrong antenna connector port will negatively impact wireless performance.) USB Port: Attach USB storage devices, such as USB flash drives and external hard drives, for file sharing. Reset: Push down once to reboot the Router. Hold down for 5-10 seconds to reset the router back to factory settings. WPS: Hold down for 3 seconds to enable WPS push button configuration. Wired Devices: Gigabit RJ-45 ports for connecting to wired computers or network devices. Modem: Gigabit RJ-45 port for connecting to your Broadband Modem. Power: Power adapter port. Output: 12V 1A, Input: 100-240v.
RTA15 USER’S GUIDE 7 BASIC SETUP GUIDE Setup Preparations Disconnect and power off your existing router. Disconnect your existing router from your computer, your broadband modem and its power outlet. If you do not have an existing router please continue to the next step. Power off your Modem Power off the modem by disconnecting the modem’s power adapter from the power outlet. If your modem has a backup battery, remove the backup battery from your modem. Do NOT power on the modem until prompted at a later step.
RTA15 USER’S GUIDE 8 Connect the Router to your Modem Do NOT connect the power adapter to the Router at this time. a) Use the included Ethernet cable and connect one end of the cable to your modem. b) Connect the other end of the cable to the blue “Modem” port on the Router.
RTA15 USER’S GUIDE 9 Power on your Modem Plug in your modem’s power adapter and backup battery (if available):
RTA15 USER’S GUIDE 10 Attach the Antennas to their Specific Connectors on the Router Attach the three included Antennas to their corresponding numbers: a) Antenna 1 (5.0GHz only) to Antenna Port 1 b) Antenna 2 (2.4 and 5.0GHz) to Antenna Port 2 c) Antenna 3 (2.4GHz only) to Antenna Port 3 Attaching the Antennas incorrectly may cause the Router to not perform optimally
RTA15 USER’S GUIDE 11 Power On the Router and Connect it to your Computer a) Connect the included grey Ethernet cable to an available port on your computer or connect to the Router’s Wi-Fi Network: Amped_RTA15_2.4 or Amped_RTA15_5.0. Password: wireless b) Attach the Power Adapter to the Router’s PWR port and a power outlet.
RTA15 USER’S GUIDE 12 Open your Web Browser to Access the Setup Wizard a. Open your web browser. b. Type in: http://setup.ampedwireless.com into the web address bar. c. If the web menu fails to open, type in the following IP address into your web address bar: http://192.168.3.1 d. When prompted, enter the login and password.
RTA15 USER’S GUIDE 13 Welcome to the Dashboard The Dashboard will provide you with the current status of the Router. If the Dashboard display shows that you are connected to the Internet then you’re done. You may begin to browse the web. If there is a problem with the connection or if you wish to configure Basic Settings: Click Basic Setup to configure the following settings: 1) Internet Connection 2) Wireless Settings
RTA15 USER’S GUIDE 14 Confirm that your Router is connected to your Modem and that your antennas are attached to their corresponding antenna connectors. Click Next to begin.
RTA15 USER’S GUIDE 15 Configure your Internet Connection Configure your Internet settings using the Automatic Configuration settings. The wizard will check the connection to your modem and attempt to automatically configure your Internet connection settings. If there is a problem with the connection, the wizard will provide you with information regarding the problem. More advanced users may choose to configure their connections manually by selecting Manual Configuration. DSL users may require additional login information. Select the appropriate connection type and enter the required information. Click Next to continue.
RTA15 USER’S GUIDE 16 If there was a problem with the Automatic Configuration, the wizard will notify you of the issue. If you continue to have problems, contact our support department at 888-573-8820. If the Automatic configuration was successful, you will be directed to a Configuration Successful page. Click Next to continue.
RTA15 USER’S GUIDE 17 Configure your Wireless and Security Settings 5.0GHz Wireless Settings: The default SSID of the 5GHz wireless network is “Amped_RTA15_5.0” To change it, enter a new name in the SSID field. Users connecting wirelessly to the Router will use this ID to identify your wireless network. The default Security Key (WPA/WPA2) for your 5GHz wireless network is “wireless”. To change it, enter a new key in the Security Key field. The key must be 8-characters minimum. Click Next to apply your settings.
RTA15 USER’S GUIDE 18 2.4GHz Wireless Settings: The default SSID of the 2.4GHz wireless network is “Amped_RTA15_2.4” To change it, enter a new name in the SSID field. Users connecting wirelessly to the Router will use this ID to identify your wireless network. The default Security Key (WPA/WPA2) for your 2.4GHz wireless network is “wireless”. To change it, enter a new key in the Security Key field. The key must be 8-characters minimum. Click Next to apply your settings. The Router will reboot. This process may take up to 1 minute. The page will automatically reload after the countdown. If it does not, you may need to refresh the page manually or check your connection to the router.
RTA15 USER’S GUIDE 19 Setup Summary Once the Router has rebooted, it will load the Setup Summary page and provide you with the details of your setup. It is recommended that you print this page for your records. Open a new web browser window and check that you have access to the Internet. At this time, you may disconnect from the Router and start a wireless connection. If you have any wired devices that you would like to attach to the Router you may do so now as well. Enjoy your Amped Wireless network.
RTA15 USER’S GUIDE 20 5.0GHz WI-FI SETTINGS 5.0GHz Wi-Fi Settings: Basic Settings (5.0GHz) The Basic Settings page allows you to adjust settings for your 5.0GHz local wireless network. Disable 5.0GHz Wireless Connections: Disabling will turn off all 5.0GHz Wi-Fi activity. Users will no longer be able to connect wirelessly to your 5.0GHz network. Band: Select the compatible Wi-Fi standard and speed for your wireless network. Broadcast SSID: Selecting Disable Broadcast SSID will hide the visibility of the router’s 5.0GHz network SSID. Users must manually enter the SSID to connect. Data Rate: Sets the maximum wireless data rate that your network will operate on.
RTA15 USER’S GUIDE 21 Wireless Network ID (SSID): The name of your 5.0GHz wireless network. Channel Number: Wi-Fi networks operate on specific wireless channels. Some network channels may have more interference than others. If your performance is unstable, try a different channel number. If you are using a repeater with this network, it is recommended you set a static channel, instead of using "Auto." WMM: Prioritizes multimedia data over the wireless network. Associated Clients: Shows the active users connected wirelessly to your 5.0GHz network.
RTA15 USER’S GUIDE 22 5.0GHz Wi-Fi Settings: Basic Settings: Guest Networks (5.0GHz) Guest Networks: You may add additional names (SSID) to your Wireless Network with different characteristics for each SSID. Each additional Network or SSID can have its own security, band and data rate settings. You may restrict users to specific SSIDs or provide access only to some users with lower bandwidth by changing the band (i.e. only allow 802.11b access to specific users). Guest Networks may also be set with restrictions so that guests can only access the Internet and not the local network. Associated Clients: View all computers and network devices that are connected to your network wirelessly.
RTA15 USER’S GUIDE 23 5.0GHz Wi-Fi Settings: Security Settings (5.0GHz) The Security page allows you to change the type of wireless security settings for your 5.0GHz wireless network. Using the drop down menu, you can select which network you wish to configure and may adjust the security settings below. If you are using the Guest Network feature, you will be able to adjust the security settings for your additional SSIDs as well. (For 2.4GHz Guest Networks, view the 2.4GHz Wi-Fi Settings menu) Encryption Types: WEP is rated as a low level encryption and is compatible with all wireless devices and operating systems. Using WEP may slow down your wireless performance. WPA is a medium level encryption and is supported by most wireless devices and operating systems. WPA2 is a high level encryption and is supported by most wireless devices and operating systems. WPA Mixed Mode allows the use of both WPA and WPA2 at the same time. If you are not sure which encryption type to use, we recommend you choose WPA/WPA2 Mixed Mode.
RTA15 USER’S GUIDE 24 5.0GHz Wi-Fi Settings: Advanced Settings (5.0GHz) Advanced Wireless Settings should only be adjusted by technically advanced users. It is not recommended that novice users adjust these settings to avoid degrading wireless performance. Fragment Threshold: The default and recommended setting is at 2346, meaning the Router will never fragment any frames that it sends to wireless users. RTS Threshold: Adjusts the size of RTS data packets. Lower values reduce throughput, but allow the system to recover quicker from interference/collisions. Higher values provide the fastest throughput. Beacon Interval: Indicates the frequency interval of the beacon. A beacon is a packet broadcast by the router to synch the wireless network. Preamble Type: Defines the length of the Cyclic Redundancy Check for communication between the router and roaming wireless users. IAPP: Inter-Access Point Protocol STBC: Space Time Block Coding improves reception by coding the data stream in blocks.
RTA15 USER’S GUIDE 25 5.0GHz Wi-Fi Settings: Wi-Fi Protected Setup – WPS (5.0GHz) WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some wireless routers and adapters support this feature with varying names (i.e. one touch setup or WPS). You may enable WPS setup here by selecting the type of WPS setup you wish to use. The Router supports all types of WPS setup: Option A: Push button: You may push the WPS button on the web menu or use the physical button on the back of the Router. Option B: PIN: Some wireless devices use PIN number to access wireless network. If your wireless device requests for a PIN number, use the PIN code located here. Option C: Enter PIN: Some wireless devices require that you use a PIN number to add them to the wireless network. If your wireless device has a PIN number locate the number and enter in the field, then press Start Pin.
RTA15 USER’S GUIDE 26 5.0GHz Wi-Fi Settings: Wireless Coverage Controls (5.0GHz) Adjust the output power of the Router to control the coverage distance of your 5.0GHz wireless network. For a smaller coverage area, you can select a lower output power. For the maximum wireless coverage, select the 100% selection.
RTA15 USER’S GUIDE 27 5.0GHz Wi-Fi Settings: Access Schedule (5.0GHz) Access Schedules will enable or disable your 5.0GHz wireless access at a set time based on your predefined schedule. This feature is often used for restricting access to all users (such as children, employees, guests) during specific times of the day for parental control or security reasons. a. Enable Access Schedule b. Select which days you wish for your 5.0GHz Wi-Fi to be available c. Select the time frame during that day that you wish for your 5.0GHz Wi-Fi to be available d. Apply Changes Note: Make sure you have already configured your Time Zone Settings in order for your schedule to work correctly. Time Zone Settings can be adjusted from the web menu under Management > Time Zone Settings.
RTA15 USER’S GUIDE 28 2.4GHz WI-FI SETTINGS 2.4GHz Wi-Fi Settings: Basic Settings (2.4GHz) The Basic Settings page allows you to adjust settings for your 2.4GHz local wireless network. Disable 2.4GHz Wireless Connections: Disabling will turn off all 2.4GHz Wi-Fi activity. Users will no longer be able to connect wirelessly to your 2.4GHz network. Band: Select the compatible Wi-Fi standard and speed for your wireless network. Broadcast SSID: Selecting Disable Broadcast SSID will hide the visibility of the router’s 2.4GHz network SSID. Users must manually enter the SSID to connect. Data Rate: Sets the maximum wireless data rate that your network will operate on. Wireless Network ID (SSID): The name of your 2.4GHz wireless network.
RTA15 USER’S GUIDE 29 Channel Number: Wi-Fi networks operate on specific wireless channels. Some network channels may have more interference than others. If your performance is unstable, try a different channel number. If you are using a repeater with this network, it is recommended you set a static channel, instead of using "Auto." WMM: Prioritizes multimedia data over the wireless network. Associated Clients: Shows the active users connected wirelessly to your 2.4GHz network.
RTA15 USER’S GUIDE 30 2.4GHz Wi-Fi Settings: Basic Settings: Guest Networks (2.4GHz) Guest Networks: You may add additional names (SSID) to your Wireless Network with different characteristics for each SSID. Each additional Network or SSID can have its own security, band and data rate settings. You may restrict users to specific SSIDs or provide access only to some users with lower bandwidth by changing the band (i.e. only allow 802.11b access to specific users). Guest Networks may also be set with restrictions so that guests can only access the Internet and not the local network. Associated Clients: View all computers and network devices that are connected to your network wirelessly.
RTA15 USER’S GUIDE 31 2.4GHz Wi-Fi Settings: Security Settings (2.4GHz) The Security page allows you to change the type of wireless security settings for your 2.4GHz wireless network. Using the drop down menu, you can select which network you wish to configure and may adjust the security settings below. If you are using the Guest Network feature, you will be able to adjust the security settings for your additional 2.4GHz SSIDs as well. Encryption Types: WEP is rated as a low level encryption and is compatible with all wireless devices and operating systems. Using WEP may slow down your wireless performance. WPA is a medium level encryption and is supported by most wireless devices and operating systems. WPA2 is a high level encryption and is supported by most wireless devices and operating systems. WPA Mixed Mode allows the use of both WPA and WPA2 at the same time. If you are not sure which encryption type to use, we recommend you choose WPA/WPA2 Mixed Mode.
RTA15 USER’S GUIDE 32 2.4GHz Wi-Fi Settings: Advanced Settings (2.4GHz) Advanced Wireless Settings should only be adjusted by technically advanced users. It is not recommended that novice users adjust these settings to avoid degrading wireless performance. Fragment Threshold: The default and recommended setting is at 2346, meaning the Router will never fragment any frames that it sends to wireless users. RTS Threshold: Adjusts the size of RTS data packets. Lower values reduce throughput, but allow the system to recover quicker from interference/collisions. Higher values provide the fastest throughput. Beacon Interval: Indicates the frequency interval of the beacon. A beacon is a packet broadcast by the router to synch the wireless network. Preamble Type: Defines the length of the Cyclic Redundancy Check for communication between the router and roaming wireless users. IAPP: Inter-Access Point Protocol. STBC: Space Time Block Coding improves reception by coding the data stream in blocks.
RTA15 USER’S GUIDE 33 2.4GHz Wi-Fi Settings: Wi-Fi Protected Setup – WPS (2.4GHz) WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some wireless routers and adapters support this feature with varying names (i.e. one touch setup or WPS). You may enable WPS setup here by selecting the type of WPS setup you wish to use. The Router supports all types of WPS setup: Option A: Push button: You may push the WPS button on the web menu or use the physical button on the back of the Router. Option B: PIN: Some wireless devices use PIN number to access wireless network. If your wireless device requests for a PIN number, use the PIN code located here. Option C: Enter PIN: If your wireless device has a PIN number, locate the number and enter it into the field. Press Start PIN when ready.
RTA15 USER’S GUIDE 34 2.4GHz Wi-Fi Settings: Wireless Coverage Controls (2.4GHz) Adjust the output power of the Router to control the coverage distance of your 2.4GHz wireless network. For a smaller coverage area, you can select a lower output power. For the maximum wireless coverage, select the 100% selection.
RTA15 USER’S GUIDE 35 2.4GHz Wi-Fi Settings: Access Schedule (2.4GHz) Access Schedules will enable or disable your 2.4GHz wireless access at a set time based on your predefined schedule. This feature is often used for restricting access to all users (such as children, employees, guests) during specific times of the day for parental control or security reasons. a. Enable Access Schedule b. Select which days you wish for your 2.4GHz Wi-Fi to be available c. Select the time frame during that day that you wish for your 2.4GHz Wi-Fi to be available d. Apply Changes Note: Make sure you have already configured your Time Zone Settings in order for your schedule to work correctly. Time Zone Settings can be adjusted from the web menu under Management > Time Zone Settings.
RTA15 USER’S GUIDE 36 NETWORK SETTINGS Network Settings: Local Network (LAN) These settings are for your local network only and do not apply to your Internet / ISP connection. IP Address: The IP address of the Router. Subnet Mask: The subnet of the Router. Default Gateway: The access point to another network. DHCP: Each network device on your local network will have its own IP Address. The DHCP server automatically assigns the IP addresses to each device connected to your network. Disabling DHCP will require that each device on your network be assigned a manual or static IP address. DHCP Client Range: The range of IP addresses provided by the DHCP server is defined by this field. You can limit how many IP addresses are used in your network by setting a smaller or larger range.
RTA15 USER’S GUIDE 37 DHCP Lease Time: The amount of time each device is given a specific IP is decided by the DHCP lease time. After the Lease Time expires, the DHCP server will assign another IP address to the device. Set Static DHCP: This allows specific devices to be given a specific IP address each time the device connects to the network. The DHCP server will always assign the same IP address to the same device. This feature is often used for shared devices such as network printers or servers. 802.1d Spanning Type (STP): A network protocol that ensures a loop-free topology for networks that have Ethernet bridges. The STP prevents bridge loops and allows a network design to include redundant links to provide automatic backup paths if active links fails. Clone MAC Address: The Router can use a MAC address that you define as its own. This is often used when an Internet Provider only authorizes one MAC address to access the Internet. Cloning the MAC address will make it so that the cloned MAC address is the only MAC address seen by the Internet Provider.
RTA15 USER’S GUIDE 38 Network Settings: IPv6 Local Network (LAN) These settings are for your IPv6 local network only and do not apply to your Internet / ISP connection. The LAN IPv6 Link-Local Address is the IPv6 Address that you use to access the web-based management interface. If you change the LAN IPv6 Address here, you may need to adjust your PC’s network settings to access the network again. DHCP can be used to acquire an IPv6 prefix for the LAN interface. These settings are for advanced users with a good understanding of IPv6 addresses, DHCPv6 servers and DNSv6 servers. If you are not familiar with these settings, please contact a network administrator for assistance. IP Address: The IPv6 IP address of the Router. Prefix Length: Functions similar to the subnet mask of an IPv4 IP address.
RTA15 USER’S GUIDE 39 The IPv6 Local IP Address is the IPv6 Address that you use to access the web-based management interface. If you change the LAN IPv6 Address here, you may need to adjust your PC’s network settings to access the network again. DHCP can be used to acquire an IPv6 prefix for the LAN interface. DHCPv6 is a network protocol that is used for configuring IPv6 hosts with IP addresses, IP prefixes and/or other configurations required to operate on an IPv6 network. IPv6 hosts can acquire IP addresses by using DHCPv6. The DHCP Unique Identifier (DUID) is used by a client to get an IP address from a DHCPv6 server. The server compares the DUID with its database and delivers configuration data (address, lease times, DNS servers, etc.) to the client.
RTA15 USER’S GUIDE 40 Network Settings: Internet Network (WAN) The Basic Setup Wizard will assist you in setting up your Internet connection. However, in the case that you wish to adjust settings manually, the options on this page provides you with the tools to do this easily. Select your Internet Connection type from the drop down menu: Manual IP (Static): For Internet connections where the Internet provider does not provide you with an IP address automatically. If you know the IP address and DNS settings that your Internet provider uses, select this option. Automatic/Dynamic (DHCP): This is the configuration type most often used by Internet providers. Automatic configurations are used by both DSL and Cable as well as other providers. Under the Automatic Configuration method, the Internet provider will assign your router an Internet IP address automatically.
RTA15 USER’S GUIDE 41 If for some reason you do not get an IP address and you know that your Internet provider uses DHCP, try resetting your modem. Remove the power adapter from the modem as well as the backup battery (if available). Wait about 30 seconds and then power the modem back on. You can run through the Basic Setup Wizard again to see if that fixes your Internet connection issues. PPPoE connections normally requires login information. If you do not know the settings for your PPPoE connection, please contact your Internet provider. PPTP and L2TP connections requires login information as well as IP address settings. If you do not know the settings for your PPTP / L2TP connection, please contact your Internet provider.
RTA15 USER’S GUIDE 42 Network Settings: IPv6 Internet Network (WAN) The Basic Setup Wizard will assist you in setting up your Internet connection. However, in the case that you wish to adjust settings for IPv6 connections, the options on this page provides you with the tools to do this easily. Each selection will have the option to select the WAN Link Type: IP or PPPoE. If your ISP requires login information, select PPPoE. If not, select IP. IPv6 Connection Types Automatic/Dynamic (DHCPv6): The ISP automatically provides IPv6 stateful address configurations. Manual IP (Static): For Internet connections where the Internet provider does not provide you with an IP address automatically. If you know the IPv6 address and DNS settings that your Internet provider uses, select this option. Stateless Address Autoconfiguration (SLAAC): In this mode, configuration of addresses is based on the receipt of Router Advertisement messages. These messages include stateless address prefixes and require that hosts
RTA15 USER’S GUIDE 43 not use a stateful address configuration protocol. Stateless autoconfiguration does not require any sort of central management, and is therefore preferable in networks where no management is readily available, such as a typical home network. Tunnel 6to4: Enabling this feature, enables encapsulation of IPv6 packets into IPv4 for transport across an IPv4 network. It allows for automatic IPv6-to-IPv4 address translation, and treats the underlying IPv4 network as one big non-broadcast multiaccess (NBMA) network, rather than a collection of independent point-to-point links. For configuring IPv6 Tunnel 6to4 settings, go to Network Settings > Advanced Settings.
RTA15 USER’S GUIDE 44 Network Settings: Advanced Settings These settings apply to the Local Network and your Internet Connection Network. If you are not familiar with these settings, please refer to a network administrator to avoid putting your network at risk. Enable uPnP: Universal Plug and Play is a network feature that allows uPnP enabled devices to “just work” with each other when connected to the same network. UPnP can work across different network media, such as an Ethernet connection or wireless connection. With UPnP enabled, network devices may change security settings within the Router’s firewall to allow access over the Internet. By default, UPnP is disabled to avoid exposing your network to security issues. Enable IGMP Proxy: Internet Group Management Protocol is a communication protocol used by hosts and routers on the network to establish multicast group memberships. IGMP Proxy is typically used to implement multicast routing and commonly used when advanced protocols such as PIM is not suitable. Enable Ping Access on WAN: Allows users to ping the WAN interface IP address from the Internet.
RTA15 USER’S GUIDE 45 Enable Web Server Access on WAN (Remote Management): Allows access to the Web Menu over the Internet Enable IPsec pass through on VPN connection: Allows the IP security protocol suite to pass through on a VPN connection. Network Settings: IPv6 Advanced Settings: Enable IPv6 pass through on VPN connection: Allows the IPv6 protocol suite to pass through on a VPN connection. Enable Tunnel 6to4: Enabling this feature, enables encapsulation of IPv6 packets into IPv4 for transport across an IPv4 network. It allows for automatic IPv6-to-IPv4 address translation, and treats the underlying IPv4 network as one big non-broadcast multiaccess (NBMA) network, rather than a collection of independent point-to-point links.
RTA15 USER’S GUIDE 46 SMART FEATURES The Router provides your network with Smart Features that helps to provide convenience and protection for your wired and wireless network. The Smart Features allows you to control access of your wireless network through: on/off schedules, specific user authorizations, and wireless coverage control. These settings apply to your local wireless and wired network.
RTA15 USER’S GUIDE 47 Smart Features: Block Websites To block a website, you must first enable URL filtering. After it has been enabled, you can begin adding as many websites as you wish into the URL Address field. Note: If you wish to block www.google.com, simply type in "google" and the Router will block all websites with the text "google" in the URL.
RTA15 USER’S GUIDE 48 Smart Features: User Access (MAC Address Filtering) User Access allows you to deny access or allow access to specific users connecting to the network. Each networking device has a unique address called a MAC address (a 12 digit hex number). By inputting the MAC address into the field, you can define whether that device is allowed into your network or not allowed. A MAC Address may sometimes be referred to as a Physical Address. Most networking devices have their MAC Address located on a label on the actual device. For Windows computers with internal networking adapters, the MAC Address can be found by viewing the Network Connection Details of the network adapter. The MAC Address will be listed as the Physical Address. Be sure to enter the MAC Address without any symbols. For example, a MAC Address of 78-DD-78-AA-78-BB would be entered as 78DD78AA78BB.
RTA15 USER’S GUIDE 49 Smart Features: User Access (IP Address Filtering) User Access (IP Filtering) is similar to User Access (MAC filtering) except that the Router uses the local IP address to filter the specific data from the specified network protocol. For example, if you chose to block TCP data packets from a specific computer, you would need to figure out what that device's IP address is and select TCP from the Protocol drop down menu. If you are not sure which Protocol to filter, select "Both" as your Protocol selection.
RTA15 USER’S GUIDE 50 USB STORAGE USB Storage: Local Sharing Share a USB storage device with computers on the local network of the Router. Insert a USB storage device, such as a flash drive or external hard drive, to the USB port on the back of the Router and follow the directions below for your operating system. The computer must be connected to the router to access the storage device. You may also want to Map the Network Drive so it shows up as a standard drive on your computer for easier access.
RTA15 USER’S GUIDE 51 Windows 7 and Vista To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive. a. Click the Start button. b. Click Computer. c. On the Computer page, the drive should appear on the left hand column under Network as AMPED_USB. To Map the Network Drive: a. Click the Start button. b. Click Computer. c. Click Map Network Drive from the top bar. d. Select a drive letter (any), then enter in the folder field: \\AMPED_USB\public\ or \\router’s LAN IP address\public\ e. If the drive fails to open, click browse and locate AMPED_USB under Network.
RTA15 USER’S GUIDE 52 Windows XP To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive. a. Click the Start button. b. Click My Computer. c. Click on My Network Places and locate the drive named AMPED_USB. To Map the network drive: a. Click the Start button. b. Right Click My Computer and select Map Network Drive. c. Select a drive letter (any), then enter in the folder field: \\AMPED_USB\public\ or \\router’s LAN IP address\public\ d. If the drive fails to open, click browse and locate AMPED_USB under Network.
RTA15 USER’S GUIDE 53 Mac OS X To access the drive from your Mac desktop: Note: If the USB drive does not appear automatically under your Networked devices, you will need to Map your Network Drive (Instructions below). a. Open Finder. b. On the left hand menu, under Shared, click AMPED_USB. To Map the network drive: a. Open Finder. b. From the menu on the top of the desktop, select Go. c. Select Connect To Server from the drop down menu. d. Enter the address of the network drive: smb://amped_usb/public or smb://router’s LAN ip address/public Then click Connect. If the network drive does not appear on your Mac desktop, follow these steps: a. Open Finder. b. Select Preferences from the drop down menu. c. Check show "Connected Servers". d. The drive should now appear on your desktop.
RTA15 USER’S GUIDE 54 USB Storage: FTP Server Share a USB storage device with computers remotely over the Internet. A FTP server allows you to access files through the use of an FTP client remotely over the Internet. Insert a USB storage device, such as a flash drive or external hard drive, to the USB port on the back of the Router. a) From the USB Storage/FTP Server page of the web menu, enter a FTP server name. b) Select whether you wish to have an open or secured access to your FTP server. c) Open your FTP client software (not provided) and create a new FTP connection. d) Enter the Internet Address for the router as the IP address for your FTP connection. When prompted enter your login information to access the USB Storage device remotely.
RTA15 USER’S GUIDE 55 FIREWALL SETTINGS The Router’s Firewall is designed to prevent unauthorized users from accessing your network. This section will go over the different features of the Firewall and how to configure them.
RTA15 USER’S GUIDE 56 Firewall Settings: Port Filtering Port Filtering is a security measure that prevents users from using specific ports for reasons other than what those ports were originally intended for. For example, TCP port 21 is traditionally used for FTP. However, there is nothing stopping a user from using port 21 for purposes other than FTP access. By enabling Port Filtering on TCP port 21, only FTP communications would be allowed. No other types of communication would be allowed on this port. Hackers may sometimes scan for all open ports on your network as a method of hacking into your network. Port Filtering and other firewall features help to prevent this from happening. To set up Port Filtering, select a range of ports you wish to filter. If you are trying to filter a single port, enter the port number twice. (For example, Port 21: 21 – 21) Select the Protocol of the port you are filtering. If you do not know what protocol you wish to filter, select “Both.”
RTA15 USER’S GUIDE 57 Firewall Settings: Port Forwarding Port Forwarding is a rule that tells the Router that if a specific type of request comes in on a specific port, then that request should be forwarded to a specific device on the private network. Port Forwarding is often used for setting up servers, cameras and other devices that require remote access. Enable Port Forwarding: Enables designated ports to begin forwarding. IP Address: The IP address of the device behind the Firewall that is being designated for Port Forwarding. Protocol: Select UDP, TCP or Both for the protocols to be forwarded. Port Range: Select a range of ports for the designated IP address that you wish to be forwarded. Comment: Create a name that you can use to easily identify this Port Forwarding entry.
RTA15 USER’S GUIDE 58 Firewall Settings: DMZ (Demilitarized Zone) A DMZ is a network location or IP Address that is not protected by the firewall. When enabling DMZ, it is important to note that the device on the IP Address designated as part of the DMZ does not have any protection from the Router’s firewall. The device’s only security would be those built into the operating system. As a general safety rule, devices placed on the DMZ should not have any other network connections to any other devices. Enable DMZ: Enables the Demilitarized Zone. DMZ Host IP Address: The designated IP Address of the network device to have unrestricted access through the Router’s Firewall.
RTA15 USER’S GUIDE 59 Firewall Settings: Virtual LAN A VLAN has the same attributes as a physical local area network (LAN) but it allows for devices to be grouped together even if they are not located on the same physical network switch. The benefit of a VLAN is that it allows network traffic to flow more efficiently for computers or network devices that are within sections of mutual interest. In addition, changes to the VLAN can be made virtually via a user interface rather than manually changing cables and network switches. VLAN are often used to segment network devices based on their department, user types or common applications. Bandwidth can then be more easily managed by adjusting the bandwidth to specific VLANs based on their priorities.
RTA15 USER’S GUIDE 60 Firewall Settings: Denial of Service A Denial of Service attack is an attempt by a user (or users) to make a server’s or network’s services unavailable. The user sends a server multiple requests with false return addresses. The server will attempt to respond by sending a request back to the user; however, since the address is false, the server will wait for a response before closing the connection. When multiple requests like this occur, servers may often get overloaded with too many requests and stop functioning altogether. This is a typical DoS attack, although DoS attacks may not be limited to this type of attack. The Router can assist in preventing these types of attacks by scanning the network for patterns of activity that represent DoS attacks. If a pattern comes in frequently, the Router can attempt to block messages containing that pattern and thus protect the server from becoming overloaded and unresponsive.
RTA15 USER’S GUIDE 61 QUALITY OF SERVICE QoS prioritizes and guarantees network performance for a specific IP Address range or MAC Address. QoS is often used for applications that require steady bandwidth. Common applications include VoIP phones, video streaming applications (i.e. DVRs, network cameras, video on demand), online gaming and servers. It is important to note that while QoS helps to prioritize and guarantee bandwidth for a specific device, it does not provide you with more bandwidth than you currently have. For example, if your Internet Provider rates your Internet connection speed at 5Mbps, QoS will not improve that connection. QoS helps you better manage the 5Mbps that you have so that the bandwidth is prioritized for devices on your network that may need the provided 5Mbps more than other devices. However, if you have an application that requires more than 5Mbps of steady bandwidth, the application will continue to experience “lag” with or without QoS since your available bandwidth is less than the required bandwidth of your application.
RTA15 USER’S GUIDE 62 ROUTING SETUP Dynamic Routing allows the Router to automtically learn network destinations for devices/networks that are directly connected to the router. RIP and RIP2 are routing protocols that may be used for the router to learn routes from other routers running those same protocols. This allows the Router to adapt to changes and failures within the network topology and find the best route. Static Routing allows the administrator to manually enter into the Router’s routing table. These routes do not change and must be manually reconfigured if the route fails.
RTA15 USER’S GUIDE 63 MANAGEMENT FEATURES The Management Features on the Router allows you to view the status of the system, your Internet connection, wireless network and local area network. The Network Statistics page provides detailed traffic data for each connection type.
RTA15 USER’S GUIDE 64 Management: System Status The System Status provides you with a snapshot of your Router’s current connections and settings. The System Information section provides you with the router’s firmware version and build. This is used to help our support department determine what firmware version your device is running. The Current Date / Time is the setting for the system clock. If this time is off, go to the System Clock section and configure your system time. The Internet Connection Status displays the information from your Internet Provider. If for some reason your Internet connection stops working, you may try running through the Basic Setup Wizard again or contact our support department at 888-573-8820. The Wireless Settings shows the details of the 2.4GHz and 5.0GHz wireless networks. The Local Area Network settings displays the current configurations for local network IP address and DHCP server settings.
RTA15 USER’S GUIDE 65 Management: Network Statistics Network statistics shows the data activity for each connection type on the Router (Internet, Wireless and Wired). The Wireless Connection statistics shows all data activity for both the 2.4GHz and 5.0GHz wireless networks separately. The Wired Connection statistics shows all data activity for all users physically connected to the wired ports on the Router. The Internet Connection statistics shows the data activity for all upload and download data over your Internet connection.
RTA15 USER’S GUIDE 66 Management: Dynamic DNS Settings The Dynamic Domain Name System (DDNS) is a method to keep a web domain name, or web address, linked to a changing IP address as most Internet Providers do not provide static IP addresses. To use DDNS, you must first set up an account with a DDNS provider. The Router supports two of these providers (TZO and DynDNS). Once the DDNS service has been set up and configured correctly on the Router, the DDNS service will constantly track the IP address of your Internet connection. Each time your Internet Provider changes your IP address, the Router will inform the DDNS service and the DDNS service will update your new IP address. The DDNS web domain that you have chosen to use will then be updated to redirect to your new Internet IP address. The DDNS service makes it so you never have to check or remember your Internet IP address. This feature is typically used for users running servers, network cameras and other devices that require remote access.
RTA15 USER’S GUIDE 67 Management: System Clock Maintain the internal clock for the Router by syncing with your computer’s time. Your system clock settings need to be accurate in order for logs and wireless access schedules to work correctly.
RTA15 USER’S GUIDE 68 Management: System Logs The System Log is useful for viewing the activity and history of your Router. The System Log is also used by Amped Wireless technicians to help troubleshoot your router when needed. It is recommended that you enable all logs in the event that troubleshooting is required. All log entries will be deleted each time the Router reboots or is powered off.
RTA15 USER’S GUIDE 69 Management: Upgrade Firmware Amped Wireless continuously updates the firmware for all products in an effort to constantly improve our products and their user experiences. Check the Downloads page for your product frequently to see if there are any updates. The firmware update is downloaded as a zip file from the Support Webpage link on the left. You will need to have an unzipping program to open the file. Inside the file will be a text document with details on the current firmware release and instructions on how to upgrade the firmware. To manually upgrade your firmware: a. Download the file from the www.ampedwireless.com/support website and remember the location.where you saved it. Firmware files may also be provided by Amped Wireless support reps. b. Click Browse and locate the file. c. Click Upload to begin upgrading. Note: Firmware files normally have a .bin file extension.
RTA15 USER’S GUIDE 70 Management: Save and Reload Settings Saving your current settings allows you to back-up your current settings which may be reloaded at a later time. This feature may be useful for testing new features and settings without having to worry about returning to a stable platform. To save current settings: a. Click Save. b. Select a file name and location. To load previously saved settings: a. Click Browse. b. Locate the previously saved settings file. c. Click Upload to restore the settings to the saved file.You may also reset the Router’s settings to factory settings by pressing Reset. By resetting the Router you will lose all previous configurations and will need to run the Basic Setup Wizard again to configure the Router’s Settings.
RTA15 USER’S GUIDE 71 Management: Password Settings The default settings for the Router are: Login: admin Password: admin If you wish to enable a password to protect unauthorized access to the web menu and Basic Setup Wizard, you may enter one here.
RTA15 USER’S GUIDE 72 TECHNICAL SPECIFICATIONWireless Standard: 802.11a/b/g/n/ac Frequency Band: 2.4 GHz, 5.0GHz Wireless Speed: 2.4GHz: 300Mbps (Tx/Rx) 5.0GHz: 867Mbps (Tx/Rx) Amplifier: 2 x 2.4GHz 700mW Amplifiers 4 x 5.0GHz 700mW Amplifiers (2 Stage) 4 x Low Noise Amplifiers Wireless Sensitivity: -94dBm Wireless Output Power: Up to 29dBm Wireless Security:  WEP, WPA, WPA2, WPA Mixed, WPS Processor Clock Speed: 660MHz Wireless Coverage Control:  15% - 100% Output Power Antennas:  1 x Detachable High Gain 2.4GHz 5dBi Antenna  1 x Detachable High Gain 5.0GHz 5dBi Antenna  1 x Detachable High Gain Dual Band Antennas  3 x Reverse SMA Connector Ports:  4 x RJ-45 10/100/1000 LAN ports  1 x RJ-45 10/100 /1000 WAN ports  USB 2.0 Port for Storage Devices Mounting:  Wall, Stand or Desktop Warranty: 1 Year Setup Requirements:  Wired or wireless PC/Mac  Google Chrome, Internet Explorer (8.0 and up) or Safari web browser
RTA15 USER’S GUIDE 73 DEFAULT SETTINGS The default settings for your Router are listed here. If for some reason you need to return your Router back to default settings, hold down the Reset button on the back panel for 10 seconds. The Router will reset back to factory settings as listed below: IP Address: 192.168.3.1 Web Menu Access: http://setup.ampedwireless.com Login: admin Password: admin 2.4GHz Wireless SSID: Amped_RTA15_2.4 Wireless Security Key (WPA/WPA2 Mixed Mode): wireless 5.0GHz Wireless SSID: Amped_RTA15_5.0 Wireless Security Key (WPA/WPA2 Mixed Mode): wireless
RTA15 USER’S GUIDE 74 TROUBLESHOOTING AND SUPPORT INFORMATION We are here to help. If you have any issues with your Router please contact us. To contact Amped Wireless’ Technical Support use one of the following methods: Phone: 888-573-8820 Email: techsupport@ampedwireless.com Web: www.ampedwireless.com/support
RTA15 USER’S GUIDE 75 Troubleshooting The tips in this guide are listed in order of relevance. Try solution (a) before trying solution (b), etc. Troubleshooting: Web Menu Issues I entered setup.ampedwireless.com and it failed to open the Web Menu. a. Make sure your computer is connected to the Router using the included Ethernet cable. Do not try to connect with a wireless connection. Ensure that the power on the Router is on. b. Check that your computer IS NOT connected to any wireless networks. If it is, disable your Wi-Fi connection and disconnect from all wireless networks. Reboot the router and try again. c. Close your current web browser and reopen it. Use Google Chrome or Internet Explorer (v8.0 and up). d. Open your web browser and enter 192.168.3.1 into the web address bar. e. Reset the Router to default settings by holding the Reset Button (located on the back panel) for ten (10) seconds and try again.
RTA15 USER’S GUIDE 76 I have entered setup.ampedwiress.com but I cannot enter the Web Menu. I am prompted for a login and password but it does not let me continue. a. Check that you are using the right login and password. If this is your first time accessing the Web Menu, use the default login and password: (Login: admin, PW: admin) b. If you forgot your login and password for the Web Menu, reset the Router to default settings and try again. To reset the Router to default: - On the back panel of the router find the Reset button. - Use a pen tip to hold down the reset button for 5 to 10 seconds. - The router will reinitialize and restore its default settings. I am having problems with features on the Web Menu. When clicking buttons, it does not register my action. a. Check that you are using a supported web browser: Google Chrome, Internet Explorer (8.0 and up) and Safari. If you are using an unsupported web browser, such as Firefox, please change to one of the supported web browsers and try again.
RTA15 USER’S GUIDE 77 Troubleshooting: Internet Connection Issues The Basic Setup Wizard could not automatically configure my Internet connection. a. Reset your modem by holding down the reset button located on the back of the modem for approximately five seconds. Try the automatic configuration again. b. Static IP: Your Internet connection may require a static IP setting. Check with your ISP to obtain the IP settings. c. DSL Connections: Your Internet connection may require login information. If you are using PPPoE mode, you will need to manually configure your Internet connection settings and obtain your username and password. d. Cable Modem: Your Internet connection may require you to clone your MAC address. Go to More Settings > IP Settings > Internet Network (WAN) and select Automatic/Dynamic (DHCP) from the drop down menu. Clone your PCs MAC address under the DNS settings.
RTA15 USER’S GUIDE 78 I have gone through the Setup Wizard and I do not have Internet. a. Detach the power adapter and disconnect all computers from the Router. Turn off the power to your modem and remove the backup battery (if available). Wait 2 minutes and power the modem back on. Wait 2 minutes for the modem to initialize. Power on the Router and connect your computer to the router. Open your web browser and try to access the Internet. b. Check that your Internet connection through the modem is working. Power off the Router and disconnect your computer from the router. Turn off the power to your modem and remove the backup battery (if available). Wait 2 minutes and power the modem back on. Wait 2 minutes for the modem to initialize. Attach your computer directly to the modem and power on your computer. Open your web browser and check to see if you can go online. If you cannot go online, there may be a problem with your Internet provider. Please contact your Internet provider to troubleshoot your connection issues.
RTA15 USER’S GUIDE 79 My Internet connection is unstable and drops intermittently. a. Power off your computer, the Router and your modem. Power on your modem and wait 2 minutes. Power on the Router and wait 1 minute for the router to initialize. Power on your computer and try again. b. Check to see if other computers are also having this problem. If they are not, check to see if your anti-virus software or firewall software is conflicting with your Internet connection. You may also try temporarily disabling all firewalls or anti-virus software to see if that is what is causing the problem. c. If you have a PPPoE or another Internet connection requiring login credentials, you may need to adjust the reconnection or time out settings. Go to the IP Settings > Internet Connection (WAN) page and configure your Internet connection to automatically reconnect. d. If you are using Windows XP, check that your computer is using Service Pack 2 or greater. Windows XP users with Service Pack 1 may experience intermittent wireless connections.
RTA15 USER’S GUIDE 80 My Internet connection is abnormally slow. a. Check with your Internet provider to ensure that they are not experiencing system wide issues. b. Check with speedtest.net to see the speed of your Internet provider. Connect directly to your modem with your computer and check speedtest.net again. If the speed results are the same, the issue is with your Internet provider. Please contact your provider to troubleshoot the issue. c. Check the Internet connection speed on another computer that is connected to the Router. If the other computer does not have Internet speed problems, the networking equipment or operating system on your original computer may be outdated or may be experiencing problems. Viruses and other software may slow down a computer’s overall speed significantly. d. If you are using a wireless connection to the Router, check that your wireless signal strength is above 3 bars. If not, you may need to move closer to the Router.
RTA15 USER’S GUIDE 81 Troubleshooting: Local Network Issues My computer is getting an IP address of 169.254.x.x and Windows says “Limited or no Connectivity.” a. Make sure the Router is powered on. b. Check that your computer’s network adapter is enabled and is set to “Obtain IP Address Automatically.” c. Release and Renew your IP Address on your computer. To do this on a Windows computer: - Click Start > Run and type CMD. - When the command prompt appears, type ipconfig/release and press enter. - Type ipconfig/renew and press enter. - Check that your computer’s network adapter has an IP address of 192.168.3.x d. Restart your computer and check again. e. Restart the Router and check again. f. Make sure DHCP is enabled in the Router’s Web Menu (Go to More Settings > IP Settings > Local Area Network (LAN) > DHCP Settings. g. Check that your Firewall or Anti-Virus software is not preventing you from accessing shared devices on you network.
RTA15 USER’S GUIDE 82 Troubleshooting: Wireless Issues I am only getting 3 or 4 wireless signal bars on my wireless computer and I am within 10 feet of the wireless router. a. Step back at least 10 feet from the Router and check your signal again. The Router emits high power, long range Wi-Fi signals that may confuse your wireless adapter signal reading at close range. The speed and signal are at 100%, however your readout may not be displaying the data correctly. b. Check that your antennas are connected to their corresponding antenna connectors. The number designated on the antenna (1-3) should match the number on the antenna connector (1-3). c. Change the wireless channel on your Router to find a channel with less interference. Do this for both 2.4GHz and 5.0GHz wireless networks. To assist in finding the right channel, download the Amped Wireless Wi-Fi Analytics Tool for your Android or PC. I am not getting a strong wireless connection from all distances from the wireless router. a. Check that your antennas are securely fastened to the router and connected to their corresponding antenna connectors. The number designated on the antenna (1-3) should match the number on the antenna connector (1-3).
RTA15 USER’S GUIDE 83 b. Check if other computers are experiencing the same issue. If not, the wireless adapter in your computer may be experiencing problems or maybe older and have poor wireless performance. c. Avoid placing the Router near or around Microwaves and 2.4GHz wireless phones. d. Avoid using wireless channels that are crowded. Change the wireless channel on the Router. e. Place the Router in a higher location near the center of your desired coverage location. f. Position the antennas on the Router in opposite orientations. My wireless adapter does not connect at the maximum wireless speed. a. Your wireless network adapter may be outdated and have older wireless technology not capable of achieving the wireless network speeds of the Router. To achieve maximum wireless speeds, it is required that you have a 802.11n (2.4GHz) or 802.11ac (5.0GHz) adapter. b. Check that you are using the latest Wi-Fi security type: WPA or WPA2 WEP security may slow down your wireless speeds. c. Check that the Router’s wireless data rate is set to AUTO or 11N (2.4GHz) and 11AC (5.0GHz) data rate speeds. d. Wireless speeds degrade as you get further away from the wireless router. e. Check that the wireless channel set on the Router is not crowded. Try changing the wireless channel to another channel and test the speed again.
RTA15 USER’S GUIDE 84 f. Do not use Internet websites (i.e. speedtest.net or other websites) to test your wireless speeds. Speed test websites measure your Internet connection speed, which is controlled by your Internet provider. Wireless speeds are for your local network and not your Internet connection. To test wireless speeds, a local test or file transfer will be required to test the true wireless speed. I cannot connect my Windows Vista computer to the wireless network. I enter my wireless password and I see an error. a. Manually add a wireless network to your Vista computer: - Click Start, and then click Network. - Select Network and Sharing Center. - Click Manage Wireless Networks. - Click Add and select Manually create a network profile. - Type in the SSID, and select the type of security and enter your security key. - Select “Start this connection Automatically” and click Next. - Go to Network and Sharing Center and select Manage Network Connections. - Right click Wireless Network Connection and then select Status. - Click details and check to see that your IPv4 IP address is correct (192.168.3.x). b. Disable IEEE 802.1x authentication on your computer.
RTA15 USER’S GUIDE 85 I cannot connect my Windows XP computer to the wireless network. I enter my wireless password and I see an error. a. Make sure your computer has the latest Windows Service Pack. Windows Service Pack 1 does not support WPA security. Upgrade to the latest Service Pack to support the latest wireless encryption. b. Manually add a wireless network to your XP computer. c. Disable IEEE 802.1x authentication.
RTA15 USER’S GUIDE 86 Troubleshooting: USB Storage Issues I cannot access my USB storage device after I plug it into the router. Follow the instructions below for your operating system. Windows 7 and Vista To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive. a. Click the Start button. b. Click Computer. c. On the Computer page, the drive should appear on the left hand column under Network as Amped_USB. To Map the Network Drive: a. Click the Start button. b. Click Computer. c. Click Map Network Drive from the top bar. d. Select a drive letter (any), then enter in the folder field: \\Amped_USB or \\shared disk IP address e. If the drive fails to open, click browse and locate Amped_USB under Network.
RTA15 USER’S GUIDE 87 Windows XP To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive. a. Click the Start button. b. Click My Computer. c. Click on My Network Places and locate the drive named Amped_USB. To Map the network drive: a. Click the Start button. b. Right Click My Computer and select Map Network Drive. c. Select a drive letter (any), then enter in the folder field: \\Amped_USB or \\shareddisk IP address d. If the drive fails to open, click browse and locate Amped_USB under Network. Mac OS X To access the drive from your Mac desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive. a. Open Finder. b. On the left hand menu, under Shared, click Amped USB.
RTA15 USER’S GUIDE 88 To Map the network drive: a. Open Finder. b. From the menu on the top of the desktop, select Go. c. Select Connect To Server from the drop down menu. d. Enter the address of the network drive: Amped_USB or shared disk IP address, then click Connect I cannot access my USB storage device remotely. a. Insert a USB storage device, such as a flash drive or external hard drive, to the USB port on the back of the Router. b. From the USB Storage/FTP Server page of the web menu, enter a FTP server name. c. Select whether you wish to have an open or secured access to your FTP server. d. Open your FTP client software (not provided) and create a new FTP connection. To find a FTP client software, go to downloads.com and search for FTP client software. Download a FTP software suitable for your needs and continue with the next step. e. Enter the Internet Address for the router as the IP address for your FTP connection. When prompted enter your login information to access the USB Storage device remotely.
RTA15 USER’S GUIDE 89 The Router freezes or I cannot access the web when a USB storage device is connected. a. Remove the USB storage device from the Router and reboot it by unplugging the power adapter. Once rebooted, try inserting the USB storage device again. b. Make sure your UBS storage device is not corrupted and is working properly and try again. Additional USB Storage troubleshooting tips may be available online at the Amped Wireless Elite Support Center. Please check the Elite Support Center for the latest updates and features for USB Storage support.
RTA15 USER’S GUIDE 90 WARRANTY AND REGULATORY INFORMATION The Amped Wireless (A division of Newo Corporation, Inc.) Limited Warranty Warranty Period: The Amped Wireless Limited Warranty is for one (1) year from the date of purchase for new products. Refurbished products carry the Limited Warranty for thirty (30) days after the date of purchase. Guarantee: Amped Wireless warrants to the original purchaser that the hardware of this Amped Wireless product shall be free of defects in design, assembly, material, or workmanship. Conditions: The Amped Wireless Limited Warranty is for repair or replacement only at the sole discretion of Amped Wireless. Amped Wireless does not issue any refunds for purchased product. In the event that Amped Wireless is unable to repair or replace a product (i.e. discontinued product), Amped Wireless will offer a credit toward the purchase of a similar product of equal or lesser value direct from Amped Wireless. Any repaired or replacement products will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer. Amped Wireless reserves the right to discontinue any of its products without notice, and disclaims any limited warranty to repair or replace any such discontinued product. Amped Wireless reserves the right to revise or make changes to this product, its documentation, packaging, specifications, hardware, and software without notice. If any portion of the Amped Wireless Limited Warranty is found to be
RTA15 USER’S GUIDE 91 unenforceable, its remaining provisions shall remain in effect. All costs of shipping the product to Amped Wireless shall be borne solely by the purchaser. Limitations: IN NO EVENT SHALL AMPED WIRELESS’ (NEWO CORPORATION’S) LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, ACCESSORIES OR ITS DOCUMENTATION. The Amped Wireless Limited Warranty does not apply if: (a) the product assembly has been opened or damaged, (b) the product or its software or firmware has been altered or modified, (c) the product has not been used and installed in accordance to Amped Wireless’ instructions, (d) the product has been subjected to misuse, or negligence. Amped Wireless does not guarantee the continued availability of a third party’s service for which this product’s use or operation may require. The Amped Wireless Limited Warranty does not protect against acts of God, vandalism, theft, normal wear and tear, obsolescence and environmental damages such as, but not limited to, weather and electrical disturbances. The Amped Wireless Limited Warranty is the sole warranty for this product. There are no other warranties, expressed or, except required by law, implied, including the implied warranty or condition of quality, performance merchantability, or fitness for any particular purpose. How to Claim Warranty: In the event that you have a problem with this product, please go to www.ampedwireless.com/support to find help on solving your problem. In the event that you cannot and need to file a warranty claim, please call Amped Wireless’ Customer Service or visit
RTA15 USER’S GUIDE 92 www.ampedwirleess.com/support to fill out a Return Authorization (RMA) form and obtain a Return Authorization (RMA) number. A dated proof of original purchase and the RMA number is required to process warranty claims. You are responsible for properly packaging and shipping the product at your cost and risk to Amped Wireless. The bearer of cost related to shipping repaired or replaced product back to the purchaser will be at the sole discretion of Amped Wireless and determined based on the details of each RMA case. Customers outside of the United States of America are responsible for all shipping and handling costs including custom duties, taxes and all other related charges. Technical Support: The Amped Wireless Limited Warranty is not related to the terms, conditions and policies of Amped Wireless’ Technical Support offerings. For questions regarding support, please contact techsupport@ampedwireless.com.
RTA15 USER’S GUIDE 93 Regulatory Information FCC Statement and Declaration: Amped Wireless declares that this device complies with Part 15 of the FCC Rules and Regulations. Operation of this device is subject to the following two (2) conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. FCC Notice: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the distance between the equipment and the receiver.
RTA15 USER’S GUIDE 94 - Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. FCC Caution and Safety Notices: Any changes or modifications (including the antennas) made to this device that are not expressly approved by the manufacturer may void the user’s authority to operate the equipment. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter. Avoid use of this product near water or during an electrical storm as there may be a remote risk of electrical shock from lighting. This product may contain lead, known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling. This device must always be used with a Listed Computer or device. FCC Radiation Exposure StatementThis equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
RTA15 USER’S GUIDE 95 Industry Canada Statement: This Class B digital apparatus complies with RSS-210 and ICES-003 of the Industry Canada Rules. Operation of this device is subject to the following two (2) conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received, including interference that may cause undesired operation. Radiation Exposure Statement: This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. The transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Caution: The device for the band 5745-5825 is only for indoor usage to reduce potential for harmful interference to co-channel mobile satellite systems. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
RTA15 USER’S GUIDE 96 Déclaration d’Industrie Canada : Cet appareil numérique de classe B est conforme aux réglementations RSS-210 et ICES-003 d’Industrie Canada. Le fonctionnement de cet appareil est sujet aux deux conditions suivantes: (1) Cet appareil ne peut pas causer de brouillage préjudiciable (2) Cet appareil doit accepter toute interférence reçue, y compris les interférences pouvant provoquer un dysfonctionnement. Déclaration d’exposition à la radiation : Cet équipement respecte les limites d’exposition aux rayonnements IC définies pour un environnement non contrôlé. Cet équipement doit être installé et mis en marche à une distance minimale de 20 cm qui sépare l’élément rayonnant de votre corps. L’émetteur ne doit ni être utilisé avec une autre antenne ou un autre émetteur ni se trouver à leur proximité. Mise en garde : L’appareil conçu pour la bande 5745-5825 est utilisé seulement à l’intérieur afin de réduire le danger des interférences préjudiciables et de porter les canaux des systèmes satellites mobiles.
Amped WirelessA Division of Newo CorporationCopyright © 2013 Amped Wireless / Newo Corporation. All rights reserved. Amped Wireless, Newo Corporation, and the Amped Wireless Logo are registered trademarks or trademarks of Newo Corporation.888-573-8820techsupport@ampedwireless.comwww.ampedwireless.comtech supporte-mailweb

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