Amped Wireless TAPR2 High Power Touch Screen AC750 Wi-Fi Router User Manual Amped Wireless

Amped Wireless High Power Touch Screen AC750 Wi-Fi Router Amped Wireless

Users Manual

TAP-R2High Power Touch Screen AC750Wi-Fi RouterUser’s Guide
TAP-R2 USER’S GUIDE 1 CONTENTSINTRODUCTION .................................................. 4 GETTING STARTED .............................................. 5 Package Contents ...................................................................... 5 Product Description ................................................................... 6 BASIC SETUP GUIDE (TOUCH MENU) ................... 7 Setup Preparations .................................................................... 7 Navigating the Touch Screen Menu ........................................ 11 Welcome to the Dashboard .................................................... 12 Internet Connection Setup ...................................................... 13 Wi-Fi Setup .............................................................................. 15 Setup Summary ....................................................................... 16 MORE SETTINGS (TOUCH MENU) ...................... 17 2.4GHz WI-FI SETTINGS (TOUCH MENU) ............ 18 Basic Settings .......................................................................... 18 Guest Network ....................................................................... 19 Wi-Fi Coverage Controls ......................................................... 20 Wi-Fi Protected Setup (WPS) .................................................. 21 Access Schedule ..................................................................... 22 5.0GHz WI-FI SETTINGS (TOUCH MENU) ............ 23 Basic Settings .......................................................................... 23 Wi-Fi Coverage Controls ......................................................... 25 Wi-Fi Protected Setup (WPS) .................................................. 26 Access Schedule ...................................................................... 27 NETWORK SETTINGS (TOUCH MENU) ................ 28 Local Network ......................................................................... 28 Internet Connection ................................................................ 29 SECURITY FEATURES (TOUCH MENU) ................. 31 Block Websites ........................................................................ 31 User Access (Mac) ................................................................... 32 User Access (IP) ....................................................................... 33 Demilitarized Zone (DMZ) ....................................................... 34 Port Forwarding ...................................................................... 35 Port Filtering ........................................................................... 36 MANAGEMENT SETTINGS (TOUCH MENU) ........ 37 Screen Settings........................................................................ 37 Clock / Date ............................................................................. 38 System Status .......................................................................... 39 Connected Users ..................................................................... 40 Statistics .................................................................................. 41 Logs ......................................................................................... 42 Upgrade Firmware .................................................................. 43 Dynamic DNS .......................................................................... 44 Reset Settings ......................................................................... 45
TAP-R2 USER’S GUIDE 2 USB STORAGE (TOUCH MENU) .......................... 46 Local Sharing .......................................................................... 46 FTP Server............................................................................... 47 BASIC SETUP GUIDE (WEB MENU) ..................... 48 Setup Preparations .................................................................. 48 Welcome to the Setup Wizard ................................................ 53 Internet Connection Detection ................................................ 54 Personalize your Wi-Fi Settings ............................................... 55 Setup Summary ....................................................................... 57 WEB MENU DASHBOARD Welcome to the Dashboard ......... 58 5GHz WI-FI SETTINGS (WEB MENU) .................. 59 Basic Settings (5.0GHz) ........................................................... 59 Basic Settings: Guest Networks (5.0GHz) ............................... 61 Security Settings (5.0GHz) ...................................................... 62 Advanced Settings (5.0GHz) ................................................... 63 Wi-Fi Protected Setup – WPS (5.0GHz) ................................... 64 Wireless Coverage Controls (5.0GHz) ..................................... 65 Access Schedule (5.0GHz) ....................................................... 65 2.4GHz WI-FI SETTINGS (WEB MENU) ............... 67 Basic Settings (2.4GHz) ........................................................... 67 Basic Settings: Guest Networks (2.4GHz) ............................... 69 Security Settings (2.4GHz) ...................................................... 70 Advanced Settings (2.4GHz) ................................................... 71 Wi-Fi Protected Setup – WPS (2.4GHz) ................................... 72 Wireless Coverage Controls (2.4GHz)...................................... 73 Access Schedule (2.4GHz) ....................................................... 73 NETWORK SETTINGS .......................................... 75 Local Network (LAN) ............................................................... 75 IPv6 Local Network (LAN) ........................................................ 77 Internet Network (WAN) ......................................................... 79 IPv6 Internet Network (WAN) ................................................. 81 Advanced Settings ................................................................... 83 SMART FEATURES .............................................. 85 Block Websites ........................................................................ 86 User Access (MAC Address Filtering)....................................... 87 User Access (IP Address Filtering) ........................................... 88 USB STORAGE .................................................... 89 Local Sharing ........................................................................... 89 FTP Server ............................................................................... 93 FIREWALL SETTINGS .......................................... 94 Port Filtering ........................................................................... 95 Port Forwarding ...................................................................... 96 DMZ (Demilitarized Zone) ....................................................... 97 Virtual LAN .............................................................................. 98 Denial of Service ..................................................................... 99 QUALITY OF SERVICE ....................................... 100
TAP-R2 USER’S GUIDE 3 ROUTING SETUP ............................................. 101 MANAGEMENT FEATURES .............................. 102 System Status ....................................................................... 103 Network Statistics ................................................................ 104 Dynamic DNS Settings .......................................................... 105 System Clock ........................................................................ 106 System Logs .......................................................................... 107 Upgrade Firmware ................................................................ 108 Password Settings ................................................................. 111 TECHNICAL SPECIFICATION .............................. 112 DEFAULT SETTINGS .......................................... 113 TROUBLESHOOTING & SUPPORT INFO ............. 114 WARRANTY AND REGULATORY INFO ............... 132 LEGAL NOTICES AND DISCLAIMERS ……………….140
TAP-R2 USER’S GUIDE 4 INTRODUCTION Thank you for purchasing this Amped Wireless product. At Amped Wireless we strive to provide you with the highest quality products through innovation and advanced technology. We pride ourselves on delivering products that outperform the competition and go beyond your expectations. If you have any questions please feel free to contact us. We’d love to hear from you and thank you for your support! Email: sales@ampedwireless.com Call: 888-573-8830 Web: www.ampedwireless.com
TAP-R2 USER’S GUIDE 5 GETTING STARTED Package Contents Check to make sure you have all the contents within your package:  High Power Touch Screen AC750 Wi-Fi Router  Detachable High Gain Antenna  Stylus  RJ-45 Ethernet Cable  Power Adapter  Setup Guide  Product Stand  CD: User’s Guide & Installation Video
TAP-R2 USER’S GUIDE 6 Product Description 1. LCD Screen: 3.5” LCD touch screen. Displays the user interface for configuring the Router as well as the status. 2. Stylus: Input tool that assists in navigating the LCD touch screen Menu. 3. Antenna Connectors (ANT): RJ-SMA antenna connector. Compatible with all antennas that have RP-SMA connectors. 4. Reset: Button used to reset device. Push down once to reboot, hold down for 5-10 seconds to reset to factory default settings. 5. USB Port: Attach USB storage devices, such as a USB flash drive or external hard drive, for file sharing. 6. Wired Ports: RJ-45 ports for connecting wired computers or network devices. 7. Modem Port: RJ-45 port for connecting to your Broadband Modem. 8. Power (PWR): Power adapter port. DC 12V 1A.
TAP-R2 USER’S GUIDE 7 BASIC SETUP GUIDE (TOUCH) Setup Preparations Disconnect and power off your existing router. Disconnect your existing router from your computer, your broadband modem and its power outlet. If you do not have an existing router please continue to the next step. Power off your Modem Power off the modem by disconnecting the modem’s power adapter from the power outlet. If your modem has a backup battery, remove the backup battery from your modem. Do NOT power on the modem until prompted at a later step.
TAP-R2 USER’S GUIDE 8 Connect the Router to your Modem Do NOT connect the power adapter to the Router at this time. a) Use the included blue Ethernet cable and connect one end of the cable to your modem. b) Connect the other end of the cable to the blue Modem port on the Router.
TAP-R2 USER’S GUIDE 9 Power on your Modem Plug in your modem’s power adapter and backup battery (if available):
TAP-R2 USER’S GUIDE 10 Power On the Router a. Attach the included antenna. b. Attach the Power Adapter to the Router’s PWR Port and plug it into an available power outlet. c. The Amped Wireless logo will appear as the unit boots up, then the Dashboard screen will appear.
TAP-R2 USER’S GUIDE 11 Navigating the Touch Screen Menu Before we begin, here are a few tips on how to navigate the Touch Screen Menu: Language Selection: Tap the Globe icon, found on the bottom of the Settings screen, to change the language of the menu. Back Arrow: Tap the Left Arrow, found on the upper left corner of many screens, to navigate back to the previous page. Home Button: Tap the Home icon, found on the bottom of many screens, to return to the Dashboard at any time. Navigation Button: Tap the Left or Right Arrow to navigate between multiple pages for one screen. The dots in this example indicate there are 3 pages to see. Keyboards/Keypads: Tap on a Blank Field to access a keyboard or keypad for entering in information such as your Network ID and Security Key.
TAP-R2 USER’S GUIDE 12 Welcome to the Dashboard The Dashboard will provide you with the current status of the Router. Tap Basic Setup to configure your Internet connection. If the Dashboard shows that the Router is already connected to the Internet (Green check mark), please Tap WI-FI Settings to configure your Wi-Fi network. Please skip ahead to page 14 (Wi-Fi Setup)
TAP-R2 USER’S GUIDE 13 Check Connections If you have not already done so, please reboot your Modem and check that your Modem is connected to the Router. Once this is complete tap Next. Internet Connection Setup Select Automatic Setup (DHCP) to have the Wizard automatically configure your Internet connection. For more advanced users who wish to manually configure their IP address settings, please tap Manual/Static IP. For Internet service providers that require a login and password to access the Internet, such as some DSL PPPoE, PPTP or L2TP connections, tap Setup Requiring a Login. This login is not the login you use to access the Wi-Fi network. If you are not sure what this is please contact your Internet Service Provider. If you continue to have issues, please contact Elite Support at 888-573-8820 or techsupport@ampedwireless.com for further assistance.
TAP-R2 USER’S GUIDE 14 Internet Connection Setup The Wizard will try to detect your Internet settings and configure the Router. Please be patient. If there is a problem with the Automatic Configuration, the wizard will notify you of the issue. If you continue to have problems, contact our Elite Support department at 888-573-8820. If the Internet connection detection was successful, you will see a green check mark. Tap Next to continue.
TAP-R2 USER’S GUIDE 15 Wi-Fi Setup The default IDs of your 5GHz Wi-Fi network and 2.4GHz Wi-Fi network are: TAP Amped_TAPR2_5.0 Amped_TAPR2_2.4 To change it, tap the SSID field to configure the name of your Wi-Fi network. Users connecting wirelessly to the Router will use these IDs to identify your wireless network. The default Security Key (WPA/WPA2) of your Wi-Fi networks is: wireless To change it, tap the Security Key field and enter a new key for each Wi-Fi networks. The keys must be at least 8 characters long. For no security (not recommended) leave the field blank. Click Next to apply your settings.
TAP-R2 USER’S GUIDE 16 Setup Summary Congratulations, your Router is now configured. The Setup Summary provides you with the details of your setup. At this time, you may connect additional devices to the Router using a wired or wireless connection. The details of your Wi-Fi settings, Internet connection and local network settings can be found on these screens. Enjoy your new Amped Wireless network!
TAP-R2 USER’S GUIDE 17 MORE SETTINGS (TOUCH SCREEN) The Router’s Touch Screen Menu provides a host of features that you can easily configure with the touch of your finger. To access the main Settings Menu tap More Settings from the Dashboard. From there you can access additional Wi-Fi Settings, Network Settings, Security Features, USB Storage or Management Settings. Note: For more advanced features and detailed options please access the web menu through your web browser, http://setup.ampedwireless.com
TAP-R2 USER’S GUIDE 18 2.4GHz WI-FI SETTINGS (TOUCH SCREEN) 2.4GHz Wi-Fi Settings (Touch): Basic Settings The Basic Settings page allows you to adjust settings for your 2.4GHz local wireless network. Enable 2.4GHz Wi-Fi: Disabling will turn off all 2.4GHz Wi-Fi activity. Users will no longer be able to connect wirelessly to your 2.4GHz network. Wi-Fi Network SSID: The name of your 2.4GHz wireless network Security Key: Enter the security key of the 2.4GHz wireless network. This is the password that your network devices will use to connect to the 2.4GHz Wi-Fi network. Channel Number: Wi-Fi networks operate on specific wireless channels. Some network channels may have more interference than others. If your performance is unstable, try a different channel number. If you are using a repeater with this network, it is recommended you set a static channel, instead of using "Auto". Security Type: Select the encryption method used by the 2.4GHz Wi-Fi network.
TAP-R2 USER’S GUIDE 19 2.4GHz Wi-Fi Settings (Touch): Guest Network The Router supports 4 additional 2.4GHz Guest Networks. Guest Networks provide a separate Wi-Fi network with unique names and security keys. Select a number 1 through 4 and toggle the Guest Network to On to activate the Guest Network. Guest Network SSID: This is the Identification name of your new Guest Network. Security Key: Enter the security key of the Guest Network. This is the password that your network devices will use to connect your new Guest Network. Security Type: Select the encryption method used by the Guest Network.
TAP-R2 USER’S GUIDE 20 2.4GHz Wi-Fi Settings (Touch): Wi-Fi Coverage Controls Adjust the output power of the Router to control the coverage distance of your 2.4GHz Wi-Fi Network. For a smaller coverage area you can select a lower output power. For the maximum Wi-Fi coverage select the 100% selection.
TAP-R2 USER’S GUIDE 21 2.4GHz Wi-Fi Settings (Touch): Wi-Fi Protected Setup (WPS) WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some Wi-Fi routers and adapters support this feature with varying names (i.e. One Touch Setup or WPS). You may enable WPS setup here by tapping Start WPS PBC. Follow the steps on the Router to complete WPS setup. More detailed settings can be found by accessing the web menu, setup.ampedwireless.com.
TAP-R2 USER’S GUIDE 22 2.4GHz Wi-Fi Settings (Touch): Access Schedule You can set a schedule for when your Wi-Fi is enabled or disabled through the Access Schedule menu. To do so: a. Toggle the Access Schedule to On. b. Select which days you wish for your Wi-Fi to be available, one day at a time. Select the first day and tap Next. c. Then select the time frame during that day that you wish for Wi-Fi to be available. Tap Apply to save your settings. d. Tap the next day that you wish to schedule and then repeat steps a-c. Your Access Schedule will also control the Internet access for wired connections. For more detailed settings, access setup.ampedwireless.com. Note: Make sure you have already configured your System Clock in order for your schedule to work correctly. Time Zone Settings can be adjusted from the Settings menu under Management > Clock / Date
TAP-R2 USER’S GUIDE 23 5.0GHz WI-FI SETTINGS (TOUCH SCREEN) 5.0GHz Wi-Fi Settings (Touch): Basic Settings The Basic Settings page allows you to adjust settings for your 5.0GHz local wireless network. Enable 5.0GHz Wi-Fi: Disabling will turn off all 2.4GHz Wi-Fi activity. Users will no longer be able to connect wirelessly to your 2.4GHz network. Wi-Fi Network SSID: The name of your 5.0GHz wireless network Security Key: Enter the security key of the 5.0GHz wireless network. This is the password that your network devices will use to connect to the 5.0GHz Wi-Fi network. Channel Number: Wi-Fi networks operate on specific wireless channels. Some network channels may have more interference than others. If your performance is unstable, try a different channel number. If you are using a repeater with this network, it is recommended you set a static channel, instead of using "Auto". Security Type: Select the encryption method used by the 5.0GHz Wi-Fi network.
TAP-R2 USER’S GUIDE 24 5.0GHz Wi-Fi Settings (Touch): Guest Network The Router supports 4 additional 5.0GHz Guest Networks. Guest Networks provide a separate Wi-Fi network with unique names and security keys. Select a number 1 through 4 and toggle the Guest Network to On to activate the Guest Network. Guest Network SSID: This is the Identification name of your new Guest Network. Security Key: Enter the security key of the Guest Network. This is the password that your network devices will use to connect your new Guest Network. Security Type: Select the encryption method used by the Guest Network.
TAP-R2 USER’S GUIDE 25 5.0GHz Wi-Fi Settings (Touch): Wi-Fi Coverage Controls Adjust the output power of the Router to control the coverage distance of your 5.0GHz Wi-Fi Network. For a smaller coverage area you can select a lower output power. For the maximum Wi-Fi coverage select the 100% selection.
TAP-R2 USER’S GUIDE 26 5.0GHz Wi-Fi Settings (Touch): Wi-Fi Protected Setup (WPS) WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some Wi-Fi routers and adapters support this feature with varying names (i.e. One Touch Setup or WPS). You may enable WPS setup here by tapping Start WPS PBC. Follow the steps on the Router to complete WPS setup. More detailed settings can be found by accessing the web menu, setup.ampedwireless.com.
TAP-R2 USER’S GUIDE 27 5.0GHz Wi-Fi Settings (Touch): Access Schedule You can set a schedule for when your Wi-Fi is enabled or disabled through the Access Schedule menu. To do so: a. Toggle the Access Schedule to On. b. Select which days you wish for your Wi-Fi to be available, one day at a time. Select the first day and tap Next. c. Then select the time frame during that day that you wish for Wi-Fi to be available. Tap Apply to save your settings. d. Tap the next day that you wish to schedule and then repeat steps a-c. Your Access Schedule will also control the Internet access for wired connections. For more detailed settings, access setup.ampedwireless.com. Note: Make sure you have already configured your System Clock in order for your schedule to work correctly. Time Zone Settings can be adjusted from the Settings menu under Management > Clock / Date
TAP-R2 USER’S GUIDE 28 NETWORK SETTINGS (TOUCH) Network Settings: Local Network These settings are for your local network only and do not apply to your Internet / ISP connection. IP Address: The IP address of the Router. Subnet Mask: The subnet of the Router. Default Gateway: The access point to another network. DHCP: Each network device on your local network will have its own IP Address. The DHCP server automatically assigns the IP addresses to each device connected to your network. Disabling DHCP will require that each device on your network be assigned a manual or static IP address. DHCP Client Range: The range of IP addresses provided by the DHCP server is defined by this field. You can limit how many IP addresses are used in your network by setting a smaller or larger range.
TAP-R2 USER’S GUIDE 29 Network Settings: Internet Connection The Basic Setup Wizard will assist you in setting up your Internet connection. However, in the case that you wish to adjust settings manually, the options on this page provides you with the tools to do this easily. Select your Internet Connection type from the drop down menu: Automatic Setup (DHCP): This is the configuration type most often used by Internet providers. Automatic configurations are used by both DSL and Cable as well as other providers. Under the Automatic Configuration method, the Internet provider will assign your router an Internet IP address automatically. Manual / Static IP: For Internet connections where the Internet provider does not provide you with an IP address automatically. If you know the IP address and DNS settings that your Internet provider uses, select this option.
TAP-R2 USER’S GUIDE 30 If for some reason you do not get an IP address and you know that your Internet provider uses DHCP, try resetting your modem. Remove the power adapter from the modem as well as the backup battery (if available). Wait about 30 seconds and then power the modem back on. You can run through the Basic Setup Wizard again to see if that fixes your Internet connection issues. Setups Requiring a Login: If you have an Internet connection that requires you to enter a login to access the Internet through the modem, select this option. DSL connections sometimes use this method. The different types of DSL connections are listed below. PPPoE connections normally requires login information. If you do not know the settings for your PPPoE connection, please contact your Internet provider. PPTP and L2TP connections requires login information as well as IP address settings. If you do not know the settings for your PPTP / L2TP connection, please contact your Internet provider.
TAP-R2 USER’S GUIDE 31 SECURITY FEATURES (TOUCH) Security Features: Block Websites To block a website, you must first enable website blocking by toggling the switch to On. After it has been enabled, you can add websites into the URL field that you wish to block. Note: If you wish to block www.website.com, simply type in "website" and the Router will block all websites with the text "website" in the URL.
TAP-R2 USER’S GUIDE 32 Security Features: User Access (Mac) User Access (Mac) allows you to deny access or allow access to specific users that are connecting wirelessly to the Router’s network via Mac Addresses. Each network device has a unique address called a MAC address (a 12 digit hex number). By inputting the MAC address into the field, you can define whether that device is allowed to connect to your network or not allowed. Tap Select from Connected Devices to conveniently alter the access of devices that are already connected to the Router’s network.
TAP-R2 USER’S GUIDE 33 Security Features: User Access (IP) User Access (IP) allows you to deny access or allow access to specific users that are connecting wirelessly to the Router’s network using their IP address. Toggle the switch to On to enable Users Access (IP). Input an IP Address into the field and the network device with that specific IP address will no longer be able to access the Internet or the Router. You may add multiple IP address that you wish to block access to. Tap Select from Connected Devices to conveniently alter the access of devices that are already connected to the Router’s network.
TAP-R2 USER’S GUIDE 34 Security Features: Demilitarized Zone (DMZ) A DMZ is a network location or IP Address that is not protected by the firewall. When enabling DMZ, it is important to note that the device on the IP Address designated as part of the DMZ does not have any protection from the Router’s firewall. The device’s only security would be those built into the operating system. As a general safety rule, devices placed on the DMZ should not have any other network connections to any other devices. Enable DMZ: Enables the Demilitarized Zone. DMZ IP Address: The designated IP Address of the network device to have unrestricted access through the Router’s Firewall.
TAP-R2 USER’S GUIDE 35 Security Features: Port Forwarding Port Forwarding is a rule that tells the Router that if a specific type of request comes in on a specific port, then that request should be forwarded to a specific device on the private network. Port Forwarding is often used for setting up servers, cameras and other devices that require remote access. Enable Port Forwarding: Enables designated ports to begin forwarding. IP Address: The IP address of the device behind the Firewall that is being designated for Port Forwarding. Protocol: Select UDP, TCP or Both for the protocols to be forwarded. Port Range: Select a range of ports for the designated IP address that you wish to be forwarded.
TAP-R2 USER’S GUIDE 36 Security Features: Port Filtering Port Filtering is a security measure that prevents users from using specific ports for reasons other than what those ports were originally intended for. For example, TCP port 21 is traditionally used for FTP. However, there is nothing stopping a user from using port 21 for purposes other than FTP access. By enabling Port Filtering on TCP port 21, only FTP communications would be allowed. No other types of communication would be allowed on this port. Hackers may sometimes scan for all open ports on your network as a method of hacking into your network. Port Filtering and other firewall features help to prevent this from happening. To set up Port Filtering, select a range of ports you wish to filter. If you are trying to filter a single port, enter the port number twice. (For example, Port 21: 21 – 21) Select the Protocol of the port you are filtering. If you do not know what protocol you wish to filter, select “TCP & UDP.”
TAP-R2 USER’S GUIDE 37 MANAGEMENT SETTINGS (TOUCH) Management (Touch): Screen Settings Manage the behavior and security of the LCD screen: Timeout: When the touch screen is inactive past the duration of the Timeout time (in seconds), it will turn off to conserve power. Lock Passcode: You can turn on a screen that has turned off simply by touching the screen. The Lock Passcode is a 4 digit security code used to secure access to the screen. If the Passcode is incorrect, the Touch Screen Menu will not appear. (Note: If you forget your passcode, simply reset the Router back to default settings by holding down the reset button on the right panel of the Router for 5-10 seconds) Show Clock After Timeout: The Router can automatically display the time and date after the timeout time has elapsed instead of turning the screen off.
TAP-R2 USER’S GUIDE 38 Management (Touch): Clock / Date Maintain the internal clock for the Router by syncing with the time with the Internet. Your clock and date settings need to be accurate in order for Logs and Wi-Fi Access Schedules to work correctly. If you wish for the Clock to show on your screen when the Router is timed-out, toggle this to On. Be sure to Apply settings to save them.
TAP-R2 USER’S GUIDE 39 Management (Touch): System Status The System Status provides you with a snapshot of your Router’s current connections and settings. The System Information section provides you with the router’s firmware version and build. This is used to help our support department determine what firmware version your device is running. The Current Date / Time is the setting for the system clock. If this time is off, go to the System Clock section and configure your system time. The Internet Connection Status displays the information from your Internet Provider. If for some reason your Internet connection stops working, you may try running through the Basic Setup Wizard again or contact our support department at 888-573-8820. The Wireless Settings shows the details of the 2.4GHz and 5.0GHz wireless networks. The Local Area Network settings displays the current configurations for local network IP address and DHCP server settings.
TAP-R2 USER’S GUIDE 40 Management (Touch): Connected Users Connected Users displays all users currently connected to the Router’s network. If available, It provides a list of name, IP address and MAC address of each connected device.
TAP-R2 USER’S GUIDE 41 Management (Touch): Statistics Network statistics shows the data activity for each connection type on the Router (Internet, Wireless and Wired). 2.4GHz and 5.0GHz Wi-Fi shows the data activity for all devices connected to the Wi-Fi networks of the Router. The Wired Connection statistics shows all data activity for all users physically connected to the wired ports on the Router. The Internet Connection statistics shows the data activity for all upload and download data over your Internet connection.
TAP-R2 USER’S GUIDE 42 Management (Touch): Logs The System Log is useful for viewing the activity and history of your Router. The System Log is also used by Amped Wireless technicians to help troubleshoot your router when needed. It is recommended that you enable all logs in the event that troubleshooting is required. All log entries will be deleted each time the Router reboots or is powered off.
TAP-R2 USER’S GUIDE 43 Management (Touch): Upgrade Firmware Amped Wireless continuously updates the firmware for all products in an effort to constantly improve our products and their user experiences. When connected to an active connection with Internet access, the Router can automatically check for new firmware updates that are available by tapping Check for Updates. Follow the prompts to complete the upgrade process. Before upgrading the firmware, remember to always save your current settings first by going to Save/Reload Settings via the web menu. The firmware upgrade process will reset the settings of the Router to default settings. More detailed settings can be found by accessing the web menu, setup.ampedwireless.com.
TAP-R2 USER’S GUIDE 44 Management (Touch): Dynamic DNS The Dynamic Domain Name System (DDNS) is a method to keep a web domain name, or web address, linked to a changing IP address as most Internet Providers do not provide static IP addresses. To use DDNS, you must first set up an account with a DDNS provider. The Router supports two of these providers (TZO and DynDNS). Once the DDNS service has been set up you will be given a login and password. Enter it on this page along with your registered DDNS domain. Once configured, the DDNS service will constantly track the IP address of your Internet connection. Each time your Internet Provider changes your IP address, the Router will inform the DDNS service and the DDNS service will update your new IP address. The DDNS web domain that you have chosen to use will then be updated to redirect to your new Internet IP address. The DDNS service makes it so you never have to check or remember your Internet IP address. This feature is typically used for users running servers, network cameras and other devices that require remote access.
TAP-R2 USER’S GUIDE 45 Management (Touch): Reset Settings Reset the Router’s settings to factory settings by pressing Reset. By resetting the Router you will lose all previous configurations and will need to run the Basic Setup Wizard again to configure the Router’s Settings.
TAP-R2 USER’S GUIDE 46 USB STORAGE (TOUCH) USB Storage (Touch): Local Sharing Share a USB storage device with computers on the Router’s network. Insert a USB storage device, such as a flash drive or external hard drive, to the USB port on the side of the Router. The computer must be connected to the Router’s network in order to access the storage device. You may also want to Map the Network Drive so it shows up as a standard drive on your computer for easier access. More detailed settings can be found by accessing the web menu, setup.ampedwireless.com. For remote access of the USB Storage device please see the following section: FTP Server
TAP-R2 USER’S GUIDE 47 USB Storage (Touch): FTP Server Share a USB storage device with computers remotely over the Internet. A FTP server allows you to access files through the use of an FTP client remotely over the Internet. Insert a USB storage device, such as a flash drive or external hard drive, to the USB port on the side of the Router. a) Enable the FTP Server by toggling the switch to On b) Choose the network port you wish to use for the FTP server (typically port 21) c) For an open FTP server that anyone can access to download files without a login, enable Anonymous FTP. d) For a secure FTP server that requires users to login, turn Anonymous FTP off and tap on Login Accounts to create user accounts. e) Open your FTP client software (not provided) and create a new FTP connection. Enter the Internet Address for the router as the IP address for your FTP connection. This IP can be found at the top of the screen “FTP Internet IP Address”. When prompted enter your login information to access the USB Storage device remotely
TAP-R2 USER’S GUIDE 48 BASIC SETUP GUIDE (WEB MENU) Setup Preparations Disconnect and power off your existing router. Disconnect your existing router from your computer, your broadband modem and its power outlet. If you do not have an existing router please continue to the next step. Power off your Modem Power off the modem by disconnecting the modem’s power adapter from the power outlet. If your modem has a backup battery, remove the backup battery from your modem. Do NOT power on the modem until prompted at a later step.
TAP-R2 USER’S GUIDE 49 Connect the Router to your Modem Do NOT connect the power adapter to the Router at this time. a) Use the included blue Ethernet cable and connect one end of the cable to your modem. b) Connect the other end of the cable to the blue Modem port on the Router.
TAP-R2 USER’S GUIDE 50 Power on your Modem Plug in your modem’s power adapter and backup battery (if available):
TAP-R2 USER’S GUIDE 51 Attach the Antenna, Power On & Connect to your Computer a) Attach the antenna to the antenna connector on the Router. b) Connect an Ethernet cable to an available port on your computer or connect to the Router’s Wi-Fi Network: Amped_TAPR2_2.4 or Amped_TAPR2_5.0. Password: wireless c) Attach the Power Adapter to the Router’s PWR port and a power outlet.
TAP-R2 USER’S GUIDE 52 Open your Web Browser to Access the Setup Wizard a) Open your web browser. b) Type http://setup.ampedwireless.com into the web address bar. c) If the web menu fails to open, type the following IP address into your web address bar: http://192.168.3.1
TAP-R2 USER’S GUIDE 53 Welcome to the Setup Wizard If this is your first time setting up the Router, the Setup Wizard should automatically load. If you wish to manually configure your router you can also choose to skip the Setup Wizard. Double check that the modem is connected to the Router’s Modem port. Check that the antenna is attached firmly to the antenna connector. Click Next to continue. If the Dashboard loads (see right image) instead of the Setup Wizard, scroll to the bottom and click the Setup Wizard button to access the Wizard.
TAP-R2 USER’S GUIDE 54 Internet Connection Detection The Wizard will try to detect your Internet settings and configure the router. Please be patient. If there is a problem with the Automatic Configuration, the wizard will notify you of the issue. If you continue to have problems, contact our Elite Support department at 888-573-8820. If the Internet connection detection was successful, you will see a green check mark. Click Next to continue.
TAP-R2 USER’S GUIDE 55 Personalize your Wi-Fi Settings The default ID of your 5GHz Wi-Fi network and 2.4GHz Wi-Fi network is: Amped_TAPR2_5.0 Amped_TAPR2_2.4 To change it, enter a new name in the SSID field. Users connecting wirelessly to the Router will use these IDs to identify your wireless network. The default Security Key (WPA/WPA2) of your Wi-Fi networks is: wireless To change them, enter a new key in the Security Key field for both 2.4GHz and 5GHz networks. The keys must be at least 8 characters long. Click Next to apply your settings.
TAP-R2 USER’S GUIDE 56 Create a Password for your Router This password is NOT your Wi-Fi network password. This password is to access the web menu of the Router to access additional router settings. Leave this blank if you do not wish to have a password. Click Apply to save your settings. The Router will reboot. This process may take up to 1 minute. The page will automatically reload after the countdown. If it does not, you may need to manually refresh the page or check your connection to the Router.
TAP-R2 USER’S GUIDE 57 Setup Summary Once the Router has rebooted, it will load the Setup Summary page and provide you with the details of your setup. It is recommended that you print this page for your records. Open a new web browser window and check that you have access to the Internet. At this time, you may disconnect from the Router and start a wireless connection. If you have any wired devices that you would like to attach to the Router you may do so now as well. Enjoy your new Amped Wireless network!
TAP-R2 USER’S GUIDE 58 WEB MENU DASHBOARD Welcome to the Dashboard Once you have completed the Router Setup Wizard, going to http://setup.ampedwireless.com will now bring you to the Router’s Dashboard. The Dashboard provides you with information regarding your internet connection and basic router settings. From here you can enable or disable guest networks, have a quick glance at what devices are connected to your Router and enable or disable website blocking features. For more advanced settings click on More Settings to navigate through the configuration menu.
TAP-R2 USER’S GUIDE 59 5GHz WI-FI SETTINGS 5GHz Wi-Fi Settings: Basic Settings (5.0GHz) The Basic Settings page allows you to adjust settings for your 5GHz local wireless network. Disable 5.0GHz Wireless Connections: Disabling will turn off all 5GHz Wi-Fi activity. Users will no longer be able to connect wirelessly to your 5GHz network. Band: Select the compatible Wi-Fi standard and speed for your wireless network. Broadcast SSID: Selecting Disable Broadcast SSID will hide the visibility of the router’s 5GHz network SSID. Users must manually enter the SSID to connect. Data Rate: Sets the maximum wireless data rate that your network will operate on.
TAP-R2 USER’S GUIDE 60 Wireless Network ID (SSID): The name of your 5GHz wireless network. Channel Number: Wi-Fi networks operate on specific wireless channels. Some network channels may have more interference than others. If your performance is unstable, try a different channel number. If you are using a repeater with this network, it is recommended you set a static channel, instead of using "Auto". WMM: Prioritizes multimedia data over the wireless network. Associated Clients: Shows the active users connected wirelessly to your 5GHz network.
TAP-R2 USER’S GUIDE 61 5GHz Wi-Fi Settings: Basic Settings: Guest Networks (5.0GHz) Guest Networks: You may add additional names (SSID) to your Wireless Network with different characteristics for each SSID. Each additional Network or SSID can have its own security, band and data rate settings. You may restrict users to specific SSIDs or provide access only to some users with lower bandwidth by changing the band (i.e. only allow 802.11b access to specific users). Guest Networks may also be set with restrictions so that guests can only access the Internet and not the local network. Associated Clients: View all computers and network devices that are connected to your network wirelessly.
TAP-R2 USER’S GUIDE 62 5GHz Wi-Fi Settings: Security Settings (5.0GHz) The Security page allows you to change the type of wireless security settings for your 5.0GHz wireless network. Using the drop down menu, you can select which network you wish to configure and may adjust the security settings below. If you are using the Guest Network feature, you will be able to adjust the security settings for your additional SSIDs as well. (For 2.4GHz Guest Networks, view the 2.4GHz Wi-Fi Settings menu) Encryption Types: WEP is rated as a low level encryption and is compatible with all wireless devices and operating systems. Using WEP may slow down your wireless performance. WPA is a medium level encryption and is supported by most wireless devices and operating systems. WPA2 is a high level encryption and is supported by most wireless devices and operating systems. WPA Mixed Mode allows the use of both WPA and WPA2 at the same time. If you are not sure which encryption type to use, we recommend you choose WPA/WPA2 Mixed Mode.
TAP-R2 USER’S GUIDE 63 5GHz Wi-Fi Settings: Advanced Settings (5.0GHz) Advanced Wireless Settings should only be adjusted by technically advanced users. It is not recommended that novice users adjust these settings to avoid degrading wireless performance. Fragment Threshold: The default and recommended setting is at 2346, meaning the Router will never fragment any frames that it sends to wireless users. RTS Threshold: Adjusts the size of RTS data packets. Lower values reduce throughput, but allow the system to recover quicker from interference/collisions. Higher values provide the fastest throughput. Beacon Interval: Indicates the frequency interval of the beacon. A beacon is a packet broadcast by the router to synch the wireless network. Preamble Type: Defines the length of the Cyclic Redundancy Check for communication between the router and roaming wireless users. IAPP: Inter-Access Point Protocol. STBC: Space Time Block Coding improves reception by coding the data stream in blocks.
TAP-R2 USER’S GUIDE 64 5GHz Wi-Fi Settings: Wi-Fi Protected Setup – WPS (5.0GHz) WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some wireless routers and adapters support this feature with varying names (i.e. one touch setup or WPS). You may enable WPS setup here by selecting the type of WPS setup you wish to use. The Router supports all types of WPS setup: Option A: Push button: You may push the WPS button on the web menu or use the physical button on the back of the Router. Option B: PIN: Some wireless devices use PIN number to access wireless network. If your wireless device requests for a PIN number, use the PIN code located here. Option C: Enter PIN: Some wireless devices require that you use a PIN number to add them to the wireless network. If your wireless device has a PIN number locate the number and enter in the field, then press Start Pin.
TAP-R2 USER’S GUIDE 65 5GHz Wi-Fi Settings: Wireless Coverage Controls (5.0GHz) Adjust the output power of the Router to control the coverage distance of your 5GHz wireless network. For a smaller coverage area, you can select a lower output power. For the maximum wireless coverage, select the 100% selection.
TAP-R2 USER’S GUIDE 66 5GHz Wi-Fi Settings: Access Schedule (5.0GHz) Access Schedules will enable or disable your 5GHz wireless access at a set time based on your predefined schedule. This feature is often used for restricting access to all users (such as children, employees, guests) during specific times of the day for parental control or security reasons. a) Enable Access Schedule b) Select which days you wish for your 5.0GHz Wi-Fi to be available c) Select the time frame during that day that you wish for your 5.0GHz Wi-Fi to be available d) Apply Changes Note: Make sure you have already configured your Time Zone Settings in order for your schedule to work correctly. Time Zone Settings can be adjusted from the web menu under Management > Time Zone Settings.
TAP-R2 USER’S GUIDE 67 2.4GHz WI-FI SETTINGS 2.4GHz Wi-Fi Settings: Basic Settings (2.4GHz) The Basic Settings page allows you to adjust settings for your 2.4GHz local wireless network. Disable 2.4GHz Wireless Connections: Disabling will turn off all 2.4GHz Wi-Fi activity. Users will no longer be able to connect wirelessly to your 2.4GHz network. Band: Select the compatible Wi-Fi standard and speed for your wireless network. Broadcast SSID: Selecting Disable Broadcast SSID will hide the visibility of the router’s 2.4GHz network SSID. Users must manually enter the SSID to connect. Data Rate: Sets the maximum wireless data rate that your network will operate on. Wireless Network ID (SSID): The name of your 2.4GHz wireless network.
TAP-R2 USER’S GUIDE 68 Channel Number: Wi-Fi networks operate on specific wireless channels. Some network channels may have more interference than others. If your performance is unstable, try a different channel number. If you are using a repeater with this network, it is recommended you set a static channel, instead of using "Auto." WMM: Prioritizes multimedia data over the wireless network. Associated Clients: Shows the active users connected wirelessly to your 2.4GHz network.
TAP-R2 USER’S GUIDE 69 2.4GHz Wi-Fi Settings: Basic Settings: Guest Networks (2.4GHz) Guest Networks: You may add additional names (SSID) to your Wireless Network with different characteristics for each SSID. Each additional Network or SSID can have its own security, band and data rate settings. You may restrict users to specific SSIDs or provide access only to some users with lower bandwidth by changing the band (i.e. only allow 802.11b access to specific users). Guest Networks may also be set with restrictions so that guests can only access the Internet and not the local network. Associated Clients: View all computers and network devices that are connected to your network wirelessly.
TAP-R2 USER’S GUIDE 70 2.4GHz Wi-Fi Settings: Security Settings (2.4GHz) The Security page allows you to change the type of wireless security settings for your 2.4GHz wireless network. Using the drop down menu, you can select which network you wish to configure and may adjust the security settings below. If you are using the Guest Network feature, you will be able to adjust the security settings for your additional 2.4GHz SSIDs as well. Encryption Types: WEP is rated as a low level encryption and is compatible with all wireless devices and operating systems. Using WEP may slow down your wireless performance. WPA is a medium level encryption and is supported by most wireless devices and operating systems. WPA2 is a high level encryption and is supported by most wireless devices and operating systems. WPA Mixed Mode allows the use of both WPA and WPA2 at the same time. If you are not sure which encryption type to use, we recommend you choose WPA/WPA2 Mixed Mode.
TAP-R2 USER’S GUIDE 71 2.4GHz Wi-Fi Settings: Advanced Settings (2.4GHz) Advanced Wireless Settings should only be adjusted by technically advanced users. It is not recommended that novice users adjust these settings to avoid degrading wireless performance. Fragment Threshold: The default and recommended setting is at 2346, meaning the Router will never fragment any frames that it sends to wireless users. RTS Threshold: Adjusts the size of RTS data packets. Lower values reduce throughput, but allow the system to recover quicker from interference/collisions. Higher values provide the fastest throughput. Beacon Interval: Indicates the frequency interval of the beacon. A beacon is a packet broadcast by the router to synch the wireless network. Preamble Type: Defines the length of the Cyclic Redundancy Check for communication between the router and roaming wireless users. IAPP: Inter-Access Point Protocol. STBC: Space Time Block Coding improves reception by coding the data stream in blocks.
TAP-R2 USER’S GUIDE 72 2.4GHz Wi-Fi Settings: Wi-Fi Protected Setup – WPS (2.4GHz) WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some wireless routers and adapters support this feature with varying names (i.e. one touch setup or WPS). You may enable WPS setup here by selecting the type of WPS setup you wish to use. The Router supports all types of WPS setup: Option A: Push button: You may push the WPS button on the web menu or use the physical button on the back of the Router. Option B: PIN: Some wireless devices use PIN number to access wireless network. If your wireless device requests for a PIN number, use the PIN code located here. Option C: Enter PIN: If your wireless device has a PIN number, locate the number and enter it into the field. Press Start PIN when ready.
TAP-R2 USER’S GUIDE 73 2.4GHz Wi-Fi Settings: Wireless Coverage Controls (2.4GHz) Adjust the output power of the Router to control the coverage distance of your 2.4GHz wireless network. For a smaller coverage area, you can select a lower output power. For the maximum wireless coverage, select the 100% selection.
TAP-R2 USER’S GUIDE 74 2.4GHz Wi-Fi Settings: Access Schedule (2.4GHz) Access Schedules will enable or disable your 2.4GHz wireless access at a set time based on your predefined schedule. This feature is often used for restricting access to all users (such as children, employees, guests) during specific times of the day for parental control or security reasons. a) Enable Access Schedule b) Select which days you wish for your 2.4GHz Wi-Fi to be available c) Select the time frame during that day that you wish for your 2.4GHz Wi-Fi to be available d) Apply Changes Note: Make sure you have already configured your Time Zone Settings in order for your schedule to work correctly. Time Zone Settings can be adjusted from the web menu under Management > Time Zone Settings.
TAP-R2 USER’S GUIDE 75 NETWORK SETTINGS Network Settings: Local Network (LAN) These settings are for your local network only and do not apply to your Internet / ISP connection. IP Address: The IP address of the Router. Subnet Mask: The subnet of the Router. Default Gateway: The access point to another network. DHCP: Each network device on your local network will have its own IP Address. The DHCP server automatically assigns the IP addresses to each device connected to your network. Disabling DHCP will require that each device on your network be assigned a manual or static IP address. DHCP Client Range: The range of IP addresses provided by the DHCP server is defined by this field. You can limit how many IP addresses are used in your network by setting a smaller or larger range. DHCP Lease Time: The amount of time each device is given a specific IP is decided by the DHCP lease time. After the Lease Time expires, the DHCP server will assign another IP address to the device.
TAP-R2 USER’S GUIDE 76 Set Static DHCP: This allows specific devices to be given a specific IP address each time the device connects to the network. The DHCP server will always assign the same IP address to the same device. This feature is often used for shared devices such as network printers or servers. 802.1d Spanning Type (STP): A network protocol that ensures a loop-free topology for networks that have Ethernet bridges. The STP prevents bridge loops and allows a network design to include redundant links to provide automatic backup paths if active links fails. Clone MAC Address: The Router can use a MAC address that you define as its own. This is often used when an Internet Provider only authorizes one MAC address to access the Internet. Cloning the MAC address will make it so that the cloned MAC address is the only MAC address seen by the Internet Provider.
TAP-R2 USER’S GUIDE 77 Network Settings: IPv6 Local Network (LAN) These settings are for your IPv6 local network only and do not apply to your Internet / ISP connection. The LAN IPv6 Link-Local Address is the IPv6 Address that you use to access the web-based management interface. If you change the LAN IPv6 Address here, you may need to adjust your PC’s network settings to access the network again. DHCP can be used to acquire an IPv6 prefix for the LAN interface. These settings are for advanced users with a good understanding of IPv6 addresses, DHCPv6 servers and DNSv6 servers. If you are not familiar with these settings, please contact a network administrator for assistance. IP Address: The IPv6 IP address of the Router. Prefix Length: Functions similar to the subnet mask of an IPv4 IP address. The IPv6 Local IP Address is the IPv6 Address that you use to access the web-based management interface. If you change the LAN IPv6 Address here, you may need to adjust your PC’s network settings to access the network again. DHCP can be used to acquire an IPv6 prefix for the LAN interface.
TAP-R2 USER’S GUIDE 78 DHCPv6 is a network protocol that is used for configuring IPv6 hosts with IP addresses, IP prefixes and/or other configurations required to operate on an IPv6 network. IPv6 hosts can acquire IP addresses by using DHCPv6. The DHCP Unique Identifier (DUID) is used by a client to get an IP address from a DHCPv6 server. The server compares the DUID with its database and delivers configuration data (address, lease times, DNS servers, etc.) to the client.
TAP-R2 USER’S GUIDE 79 Network Settings: Internet Network (WAN) The Basic Setup Wizard will assist you in setting up your Internet connection. However, in the case that you wish to adjust settings manually, the options on this page provides you with the tools to do this easily. Select your Internet Connection type from the drop down menu: Manual IP (Static): For Internet connections where the Internet provider does not provide you with an IP address automatically. If you know the IP address and DNS settings that your Internet provider uses, select this option. Automatic/Dynamic (DHCP): This is the configuration type most often used by Internet providers. Automatic configurations are used by both DSL and Cable as well as other providers. Under the Automatic Configuration method, the Internet provider will assign your router an Internet IP address automatically.
TAP-R2 USER’S GUIDE 80 If for some reason you do not get an IP address and you know that your Internet provider uses DHCP, try resetting your modem. Remove the power adapter from the modem as well as the backup battery (if available). Wait about 30 seconds and then power the modem back on. You can run through the Basic Setup Wizard again to see if that fixes your Internet connection issues. PPPoE connections normally requires login information. If you do not know the settings for your PPPoE connection, please contact your Internet provider. PPTP and L2TP connections requires login information as well as IP address settings. If you do not know the settings for your PPTP / L2TP connection, please contact your Internet provider.
TAP-R2 USER’S GUIDE 81 Network Settings: IPv6 Internet Network (WAN) The Basic Setup Wizard will assist you in setting up your Internet connection. However, in the case that you wish to adjust settings for IPv6 connections, the options on this page provides you with the tools to do this easily. Each selection will have the option to select the WAN Link Type: IP or PPPoE. If your ISP requires login information, select PPPoE. If not, select IP. IPv6 Connection Types Automatic/Dynamic (DHCPv6): The ISP automatically provides IPv6 stateful address configurations. Manual IP (Static): For Internet connections where the Internet provider does not provide you with an IP address automatically. If you know the IPv6 address and DNS settings that your Internet provider uses, select this option.
TAP-R2 USER’S GUIDE 82 Stateless Address Autoconfiguration (SLAAC): In this mode, configuration of addresses is based on the receipt of Router Advertisement messages. These messages include stateless address prefixes and require that hosts not use a stateful address configuration protocol. Stateless autoconfiguration does not require any sort of central management, and is therefore preferable in networks where no management is readily available, such as a typical home network. Tunnel 6to4: Enabling this feature, enables encapsulation of IPv6 packets into IPv4 for transport across an IPv4 network. It allows for automatic IPv6-to-IPv4 address translation, and treats the underlying IPv4 network as one big non-broadcast multiaccess (NBMA) network, rather than a collection of independent point-to-point links. For configuring IPv6 Tunnel 6to4 settings, go to Network Settings > Advanced Settings.
TAP-R2 USER’S GUIDE 83 Network Settings: Advanced Settings These settings apply to the Local Network and your Internet Connection Network. If you are not familiar with these settings, please refer to a network administrator to avoid putting your network at risk. Enable uPnP: Universal Plug and Play is a network feature that allows uPnP enabled devices to “just work” with each other when connected to the same network. UPnP can work across different network media, such as an Ethernet connection or wireless connection. With UPnP enabled, network devices may change security settings within the Router’s firewall to allow access over the Internet. By default, UPnP is disabled to avoid exposing your network to security issues. Enable IGMP Proxy: Internet Group Management Protocol is a communication protocol used by hosts and routers on the network to establish multicast group memberships. IGMP Proxy is typically used to implement multicast routing and commonly used when advanced protocols such as PIM is not suitable. Enable Ping Access on WAN: Allows users to ping the WAN interface IP address from the Internet.
TAP-R2 USER’S GUIDE 84 Enable Web Server Access on WAN (Remote Management): Allows access to the Web Menu over the Internet. Enable IPsec pass through on VPN connection: Allows the IP security protocol suite to pass through on a VPN connection. Network Settings: IPv6 Advanced Settings: Enable IPv6 pass through on VPN connection: Allows the IPv6 protocol suite to pass through on a VPN connection. Enable Tunnel 6to4: Enabling this feature, enables encapsulation of IPv6 packets into IPv4 for transport across an IPv4 network. It allows for automatic IPv6-to-IPv4 address translation, and treats the underlying IPv4 network as one big non-broadcast multi-access (NBMA) network, rather than a collection of independent point-to-point links.
TAP-R2 USER’S GUIDE 85 SMART FEATURES The Router provides your network with Smart Features that helps to provide convenience and protection for your wired and wireless network. The Smart Features allows you to control access of your wireless network through: on/off schedules, specific user authorizations, and wireless coverage control. These settings apply to your local wireless and wired network.
TAP-R2 USER’S GUIDE 86 Smart Features: Block Websites To block a website, you must first enable URL filtering. After it has been enabled, you can begin adding as many websites as you wish into the URL Address field. Note: If you wish to block www.google.com, simply type in "google" and the Router will block all websites with the text "google" in the URL.
TAP-R2 USER’S GUIDE 87 Smart Features: User Access (MAC Address Filtering) User Access allows you to deny access or allow access to specific users connecting to the network. Each networking device has a unique address called a MAC address (a 12 digit hex number). By inputting the MAC address into the field, you can define whether that device is allowed into your network or not allowed. A MAC Address may sometimes be referred to as a Physical Address. Most networking devices have their MAC Address located on a label on the actual device. For Windows computers with internal networking adapters, the MAC Address can be found by viewing the Network Connection Details of the network adapter. The MAC Address will be listed as the Physical Address. Be sure to enter the MAC Address without any symbols. For example, a MAC Address of 78-DD-78-AA-78-BB would be entered as 78DD78AA78BB.
TAP-R2 USER’S GUIDE 88 Smart Features: User Access (IP Address Filtering) User Access (IP Filtering) is similar to User Access (MAC filtering) except that the Router uses the local IP address to filter the specific data from the specified network protocol. For example, if you chose to block TCP data packets from a specific computer, you would need to figure out what that device's IP address is and select TCP from the Protocol drop down menu. If you are not sure which Protocol to filter, select "Both" as your Protocol selection.
TAP-R2 USER’S GUIDE 89 USB STORAGE USB Storage: Local Sharing Share a USB storage device with computers on the local network of the Router. Insert a USB storage device, such as a flash drive or external hard drive, to the USB port on the back of the Router and follow the directions below for your operating system. The computer must be connected to the router to access the storage device. You may also want to Map the Network Drive so it shows up as a standard drive on your computer for easier access.
TAP-R2 USER’S GUIDE 90 Windows 7 and Vista To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive. a) Click the Start button. b) Click Computer. c) On the Computer page, the drive should appear on the left hand column under Network as AMPED_USB. To Map the Network Drive: a) Click the Start button. b) Click Computer. c) Click Map Network Drive from the top bar. d) Select a drive letter (any), then enter in the folder field: \\AMPED_USB\public\ or \\router’s LAN IP address\public\ e) If the drive fails to open, click browse and locate AMPED_USB under Network.
TAP-R2 USER’S GUIDE 91 Windows XP To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive. a) Click the Start button. b) Click My Computer. c) Click on My Network Places and locate the drive named AMPED_USB. To Map the network drive: a) Click the Start button. b) Right Click My Computer and select Map Network Drive. c) Select a drive letter (any), then enter in the folder field: \\AMPED_USB\public\ or \\router’s LAN IP address\public\ d) If the drive fails to open, click browse and locate AMPED_USB under Network.
TAP-R2 USER’S GUIDE 92 Mac OS X To access the drive from your Mac desktop: Note: If the USB drive does not appear automatically under your Networked devices, you will need to Map your Network Drive (Instructions below). a) Open Finder. b) On the left hand menu, under Shared, click AMPED_USB. To Map the network drive: a) Open Finder. b) From the menu on the top of the desktop, select Go. c) Select Connect To Server from the drop down menu. d) Enter the address of the network drive: smb://amped_usb/public or smb://router’s LAN ip address/public e) Then click Connect. If the network drive does not appear on your Mac desktop, follow these steps: a) Open Finder. b) Select Preferences from the drop down menu. c) Check show "Connected Servers". d) The drive should now appear on your desktop.
TAP-R2 USER’S GUIDE 93 USB Storage: FTP Server Share a USB storage device with computers remotely over the Internet. A FTP server allows you to access files through the use of an FTP client remotely over the Internet. Insert a USB storage device, such as a flash drive or external hard drive, to the USB port on the back of the Router. c) From the USB Storage/FTP Server page of the web menu, enter a FTP server name. d) Select whether you wish to have an open or secured access to your FTP server. e) Open your FTP client software (not provided) and create a new FTP connection. f) Enter the Internet Address for the router as the IP address for your FTP connection. When prompted enter your login information to access the USB Storage device remotely.
TAP-R2 USER’S GUIDE 94 FIREWALL SETTINGS The Router’s Firewall is designed to prevent unauthorized users from accessing your network. This section will go over the different features of the Firewall and how to configure them.
TAP-R2 USER’S GUIDE 95 Firewall Settings: Port Filtering Port Filtering is a security measure that prevents users from using specific ports for reasons other than what those ports were originally intended for. For example, TCP port 21 is traditionally used for FTP. However, there is nothing stopping a user from using port 21 for purposes other than FTP access. By enabling Port Filtering on TCP port 21, only FTP communications would be allowed. No other types of communication would be allowed on this port. Hackers may sometimes scan for all open ports on your network as a method of hacking into your network. Port Filtering and other firewall features help to prevent this from happening. To set up Port Filtering, select a range of ports you wish to filter. If you are trying to filter a single port, enter the port number twice. (For example, Port 21: 21 – 21) Select the Protocol of the port you are filtering. If you do not know what protocol you wish to filter, select “Both.”
TAP-R2 USER’S GUIDE 96 Firewall Settings: Port Forwarding Port Forwarding is a rule that tells the Router that if a specific type of request comes in on a specific port, then that request should be forwarded to a specific device on the private network. Port Forwarding is often used for setting up servers, cameras and other devices that require remote access. Enable Port Forwarding: Enables designated ports to begin forwarding. IP Address: The IP address of the device behind the Firewall that is being designated for Port Forwarding. Protocol: Select UDP, TCP or Both for the protocols to be forwarded. Port Range: Select a range of ports for the designated IP address that you wish to be forwarded. Comment: Create a name that you can use to easily identify this Port Forwarding entry.
TAP-R2 USER’S GUIDE 97 Firewall Settings: DMZ (Demilitarized Zone) A DMZ is a network location or IP Address that is not protected by the firewall. When enabling DMZ, it is important to note that the device on the IP Address designated as part of the DMZ does not have any protection from the Router’s firewall. The device’s only security would be those built into the operating system. As a general safety rule, devices placed on the DMZ should not have any other network connections to any other devices. Enable DMZ: Enables the Demilitarized Zone. DMZ Host IP Address: The designated IP Address of the network device to have unrestricted access through the Router’s Firewall.
TAP-R2 USER’S GUIDE 98 Firewall Settings: Virtual LAN A VLAN has the same attributes as a physical local area network (LAN) but it allows for devices to be grouped together even if they are not located on the same physical network switch. The benefit of a VLAN is that it allows network traffic to flow more efficiently for computers or network devices that are within sections of mutual interest. In addition, changes to the VLAN can be made virtually via a user interface rather than manually changing cables and network switches. VLAN are often used to segment network devices based on their department, user types or common applications. Bandwidth can then be more easily managed by adjusting the bandwidth to specific VLANs based on their priorities.
TAP-R2 USER’S GUIDE 99 Firewall Settings: Denial of Service A Denial of Service attack is an attempt by a user (or users) to make a server’s or network’s services unavailable. The user sends a server multiple requests with false return addresses. The server will attempt to respond by sending a request back to the user; however, since the address is false, the server will wait for a response before closing the connection. When multiple requests like this occur, servers may often get overloaded with too many requests and stop functioning altogether. This is a typical DoS attack, although DoS attacks may not be limited to this type of attack. The Router can assist in preventing these types of attacks by scanning the network for patterns of activity that represent DoS attacks. If a pattern comes in frequently, the Router can attempt to block messages containing that pattern and thus protect the server from becoming overloaded and unresponsive.
TAP-R2 USER’S GUIDE 100 QUALITY OF SERVICE QoS prioritizes and guarantees network performance for a specific IP Address range or MAC Address. QoS is often used for applications that require steady bandwidth. Common applications include VoIP phones, video streaming applications (i.e. DVRs, network cameras, video on demand), online gaming and servers. It is important to note that while QoS helps to prioritize and guarantee bandwidth for a specific device, it does not provide you with more bandwidth than you currently have. For example, if your Internet Provider rates your Internet connection speed at 5Mbps, QoS will not improve that connection. QoS helps you better manage the 5Mbps that you have so that the bandwidth is prioritized for devices on your network that may need the provided 5Mbps more than other devices. However, if you have an application that requires more than 5Mbps of steady bandwidth, the application will continue to experience “lag” with or without QoS since your available bandwidth is less than the required bandwidth of your application.
TAP-R2 USER’S GUIDE 101 ROUTING SETUP Dynamic Routing allows the Router to automtically learn network destinations for devices/networks that are directly connected to the router. RIP and RIP2 are routing protocols that may be used for the router to learn routes from other routers running those same protocols. This allows the Router to adapt to changes and failures within the network topology and find the best route. Static Routing allows the administrator to manually enter into the Router’s routing table. These routes do not change and must be manually reconfigured if the route fails.
TAP-R2 USER’S GUIDE 102 MANAGEMENT FEATURES The Management Features on the Router allows you to view the status of the system, your Internet connection, wireless network and local area network. The Network Statistics page provides detailed traffic data for each connection type.
TAP-R2 USER’S GUIDE 103 Management: System Status The System Status provides you with a snapshot of your Router’s current connections and settings. The System Information section provides you with the router’s firmware version and build. This is used to help our support department determine what firmware version your device is running. The Current Date / Time is the setting for the system clock. If this time is off, go to the System Clock section and configure your system time. The Internet Connection Status displays the information from your Internet Provider. If for some reason your Internet connection stops working, you may try running through the Basic Setup Wizard again or contact our support department at 888-573-8820. The Wireless Settings shows the details of the 2.4GHz and 5.0GHz wireless networks. The Local Area Network settings displays the current configurations for local network IP address and DHCP server settings.
TAP-R2 USER’S GUIDE 104 Management: Network Statistics Network statistics shows the data activity for each connection type on the Router (Internet, Wireless and Wired). The Wireless Connection statistics shows all data activity for both the 2.4GHz and 5.0GHz wireless networks separately. The Wired Connection statistics shows all data activity for all users physically connected to the wired ports on the Router. The Internet Connection statistics shows the data activity for all upload and download data over your Internet connection.
TAP-R2 USER’S GUIDE 105 Management: Dynamic DNS Settings The Dynamic Domain Name System (DDNS) is a method to keep a web domain name, or web address, linked to a changing IP address as most Internet Providers do not provide static IP addresses. To use DDNS, you must first set up an account with a DDNS provider. The Router supports two of these providers (TZO and DynDNS). Once the DDNS service has been set up and configured correctly on the Router, the DDNS service will constantly track the IP address of your Internet connection. Each time your Internet Provider changes your IP address, the Router will inform the DDNS service and the DDNS service will update your new IP address. The DDNS web domain that you have chosen to use will then be updated to redirect to your new Internet IP address. The DDNS service makes it so you never have to check or remember your Internet IP address. This feature is typically used for users running servers, network cameras and other devices that require remote access.
TAP-R2 USER’S GUIDE 106 Management: System Clock Maintain the internal clock for the Router by syncing with your computer’s time or over the Internet. Your system clock settings need to be accurate in order for logs and wireless access schedules to work correctly.
TAP-R2 USER’S GUIDE 107 Management: System Logs The System Log is useful for viewing the activity and history of your Router. The System Log is also used by Amped Wireless technicians to help troubleshoot your router when needed. It is recommended that you enable all logs in the event that troubleshooting is required. All log entries will be deleted each time the Router reboots or is powered off.
TAP-R2 USER’S GUIDE 108 Management: Upgrade Firmware Amped Wireless continuously updates the firmware for all products in an effort to constantly improve our products and their user experiences. When connected to an active connection with Internet access, the Router can automatically check for new firmware updates that are available by pressing Check Now. Follow the prompts to complete the upgrade process. Before upgrading the firmware, remember to always save your current settings first by going to the Save/Reload Settings page. The firmware upgrade process will reset the settings of the Router to default settings. Manual Firmware Upgrade: In the case that the Router does not have access to the Internet, you can manually upgrade the firmware by downloading the firmware file from the Amped Wireless Elite Support website. The
TAP-R2 USER’S GUIDE 109 firmware update is downloaded as a zip file and you will need to have an unzipping program to open the file. Inside the file will be a text document with details on the current firmware release and instructions on how to upgrade the firmware. To manually upgrade your firmware: a) Download the file from www.ampedwireless.com/support and remember the location where you saved it. Firmware files may also be provided by Amped Wireless Elite Support Concierges. b) Click Choose File and locate the file. c) Click Upload to begin upgrading. Note: Firmware files normally have a .bin file extension.
TAP-R2 USER’S GUIDE 110 Management: Save and Reload Settings Saving your current settings allows you to back-up your current settings which may be reloaded at a later time. This feature may be useful for testing new features and settings without having to worry about returning to a stable platform. To save current settings: a) Click Save. b) Select a file name and location. To load previously saved settings: a) Click Browse. b) Locate the previously saved settings file. c) Click Upload to restore the settings to the saved file.You may also reset the Router’s settings to factory settings by pressing Reset. By resetting the Router you will lose all previous configurations and will need to run the Basic Setup Wizard again to configure the Router’s Settings.
TAP-R2 USER’S GUIDE 111 Management: Password Settings If you wish to enable a password to protect unauthorized access to the web menu and Setup Wizard, you may enter one here.
TAP-R2 USER’S GUIDE 112 TECHNICAL SPECIFICATIONWireless Standard: 802.11a/b/g/n/ac Frequency Band: 2.4 GHz, 5.0GHz Wireless Speed: 2.4GHz: 300Mbps (Tx/Rx) 5.0GHz: 433Mbps (Tx/Rx) Amplifier: 2 x 2.4GHz Amplifiers 1 x 5.0GHz Amplifiers 3 x Low Noise Amplifiers Wireless Output Power: Up to 29dBm Wireless Security:  WEP, WPA, WPA2, WPA Mixed, WPS Wireless Coverage Control:  15% - 100% Output Power Antennas:  1 x Detachable High Gain Dual Band Antenna  1 x Internal High Gain Antenna  1 x Reverse SMA Connector Ports:  2 x RJ-45 10/100 LAN ports  1 x RJ-45 10/100 WAN port  USB 2.0 Port for Storage Devices Mounting:  Wall, Stand or Desktop Warranty: 1 Year Setup Requirements:  Wired or wireless PC/Mac  Google Chrome, Internet Explorer (8.0 and up) or Safari web browser
TAP-R2 USER’S GUIDE 113 DEFAULT SETTINGS The default settings for your Router are listed here. If for some reason you need to return your Router back to default settings, hold down the Reset button on the side panel for 10 seconds. The Router will reset back to factory settings as listed below: IP Address: 192.168.3.1 Web Menu Access: http://setup.ampedwireless.com 2.4GHz Wireless SSID: Amped_TAPR2_2.4 Wireless Security Key (WPA/WPA2 Mixed Mode): wireless 5.0GHz Wireless SSID: Amped_TAPR2_5.0 Wireless Security Key (WPA/WPA2 Mixed Mode): wireless
TAP-R2 USER’S GUIDE 114 TROUBLESHOOTING & SUPPORT INFORMATION We are here to help. If you have any issues with your Router please contact us. To contact Amped Wireless’ Technical Support use one of the following methods: Phone: 888-573-8820 Email: techsupport@ampedwireless.com Web: www.ampedwireless.com/support
TAP-R2 USER’S GUIDE 115 Troubleshooting The tips in this guide are listed in order of relevance. Try solution (a) before trying solution (b), etc. Troubleshooting: Touch Screen Issues I forgot the touch screen passcode for the Router and can no longer access the Touch Screen Menu. a. Once you have exhausted all attempts at recovering your passcode, reset the Router to default settings by holding the reset button, located on the right side of the Router, for 5 to 10 seconds. The Router will reboot and erase all current settings. You will need to reconfigure the Router. The touch screen turns off too quickly. a. From the Dashboard screen, tap on Settings. Tap on Management Settings and then Screen Settings. This screen will allow you to adjust the timeout time for the screen to turn off when there is an interval of no activity.
TAP-R2 USER’S GUIDE 116 Troubleshooting: Web Menu Issues I entered setup.ampedwireless.com and it failed to open the Setup Wizard. a) Make sure your computer is connected to the Router using the included Ethernet cable. Do not try to connect with a wireless connection. Ensure that the power on the Router is on. b) Check that your computer IS NOT connected to any wireless networks. If it is, disable your Wi-Fi connection and disconnect from all wireless networks. Reboot the router and try again. c) Close your current web browser and reopen it. Use Google Chrome or Internet Explorer (v8.0 and up). d) Open your web browser and enter 192.168.3.1 into the web address bar. e) If you can access the web menu but not the Setup Wizard, the Router may have previously been configured. There is a link to re-access the Setup Wizard from the Dashboard. Scroll to the bottom of the Dashboard page to find the Setup Wizard link. f) Another way to access the Setup Wizard is to reset the Router to default settings by holding the Reset Button (located on the side panel) for ten (10) seconds and try again. The Setup Wizard will always appear if the Router has not yet been configured. After it has been configured the Dashboard will appear instead.
TAP-R2 USER’S GUIDE 117 I entered setup.ampedwireless.com and it failed to open the Web Menu Dashboard. a) Make sure your computer is connected to the Router using the included Ethernet cable. Do not try to connect with a wireless connection. Ensure that the power on the Router is on. b) Check that your computer IS NOT connected to any wireless networks. If it is, disable your Wi-Fi connection and disconnect from all wireless networks. Reboot the router and try again. c) Close your current web browser and reopen it. Use Google Chrome or Internet Explorer (v8.0 and up). d) Open your web browser and enter 192.168.3.1 into the web address bar. e) If the Setup Wizard appears instead of the Dashboard, the Router has not yet been configured. Complete the Setup Wizard or skip the Setup Wizard to access the Dashboard. f) Reset the Router to default settings by holding the Reset Button (located on the side panel) for ten (10) seconds and try again. Complete the Setup Wizard or skip the Setup Wizard to access the Dashboard.
TAP-R2 USER’S GUIDE 118 I have entered setup.ampedwiress.com but I cannot enter the Web Menu. I am prompted for a login and password but it does not let me continue. a) Check that you are using the right login and password. b) If you forgot your login and password for the Web Menu, reset the Router to default settings and try again. To reset the Router to default: - On the side panel of the router find the Reset button. - Use a pen tip to hold down the reset button for 5 to 10 seconds. - The router will reinitialize and restore its default settings. I am having problems with features on the Web Menu. When clicking buttons, it does not register my action. a) Check that you are using a supported web browser: Google Chrome, Internet Explorer (8.0 and up) and Safari. If you are using an unsupported web browser, such as Firefox, please change to one of the supported web browsers and try again.
TAP-R2 USER’S GUIDE 119 Troubleshooting: Internet Connection Issues The Basic Setup Wizard could not automatically configure my Internet connection. a) Reset your modem by holding down the reset button located on the back of the modem for approximately five seconds. Try the automatic configuration again. b) Static IP: Your Internet connection may require a static IP setting. Check with your ISP to obtain the IP settings. c) DSL Connections: Your Internet connection may require login information. If you are using PPPoE mode, you will need to manually configure your Internet connection settings and obtain your username and password. d) Cable Modem: Your Internet connection may require you to clone your MAC address. Go to More Settings > IP Settings > Internet Network (WAN) and select Automatic/Dynamic (DHCP) from the drop down menu. Clone your PCs MAC address under the DNS settings.
TAP-R2 USER’S GUIDE 120 I have gone through the Setup Wizard and I do not have Internet. a) Detach the power adapter and disconnect all computers from the Router. Turn off the power to your modem and remove the backup battery (if available). Wait 2 minutes and power the modem back on. Wait 2 minutes for the modem to initialize. Power on the Router and connect your computer to the router. Open your web browser and try to access the Internet. b) Check that your Internet connection through the modem is working. Power off the Router and disconnect your computer from the router. Turn off the power to your modem and remove the backup battery (if available). Wait 2 minutes and power the modem back on. Wait 2 minutes for the modem to initialize. Attach your computer directly to the modem and power on your computer. Open your web browser and check to see if you can go online. If you cannot go online, there may be a problem with your Internet provider. Please contact your Internet provider to troubleshoot your connection issues.
TAP-R2 USER’S GUIDE 121 My Internet connection is unstable and drops intermittently. a) Power off your computer, the Router and your modem. Power on your modem and wait 2 minutes. Power on the Router and wait 1 minute for the router to initialize. Power on your computer and try again. b) Check to see if other computers are also having this problem. If they are not, check to see if your anti-virus software or firewall software is conflicting with your Internet connection. You may also try temporarily disabling all firewalls or anti-virus software to see if that is what is causing the problem. c) If you have a PPPoE or another Internet connection requiring login credentials, you may need to adjust the reconnection or time out settings. Go to the IP Settings > Internet Connection (WAN) page and configure your Internet connection to automatically reconnect. d) If you are using Windows XP, check that your computer is using Service Pack 2 or greater. Windows XP users with Service Pack 1 may experience intermittent wireless connections.
TAP-R2 USER’S GUIDE 122 My Internet connection is abnormally slow. a) Check with your Internet provider to ensure that they are not experiencing system wide issues. b) Check with speedtest.net to see the speed of your Internet provider. Connect directly to your modem with your computer and check speedtest.net again. If the speed results are the same, the issue is with your Internet provider. Please contact your provider to troubleshoot the issue. c) Check the Internet connection speed on another computer that is connected to the Router. If the other computer does not have Internet speed problems, the networking equipment or operating system on your original computer may be outdated or may be experiencing problems. Viruses and other software may slow down a computer’s overall speed significantly. d) If you are using a wireless connection to the Router, check that your wireless signal strength is above 3 bars. If not, you may need to move closer to the Router.
TAP-R2 USER’S GUIDE 123 Troubleshooting: Local Network Issues My computer is getting an IP address of 169.254.x.x and Windows says “Limited or no Connectivity”. a) Make sure the Router is powered on. b) Check that your computer’s network adapter is enabled and is set to “Obtain IP Address Automatically”. c) Release and Renew your IP Address on your computer. To do this on a Windows computer: - Click Start > Run and type CMD. - When the command prompt appears, type ipconfig /release and press enter. - Type ipconfig /renew and press enter. - Check that your computer’s network adapter has an IP address of 192.168.3.x d) Restart your computer and check again. e) Restart the Router and check again. f) Make sure DHCP is enabled in the Router’s Web Menu (Go to More Settings > IP Settings > Local Area Network (LAN) > DHCP Settings. g) Check that your Firewall or Anti-Virus software is not preventing you from accessing shared devices on you network.
TAP-R2 USER’S GUIDE 124 Troubleshooting: Wireless Issues I am only getting 3 or 4 wireless signal bars on my wireless computer and I am within 10 feet of the wireless router. a) Step back at least 10 feet from the Router and check your signal again. The Router emits high power, long range Wi-Fi signals that may confuse your wireless adapter signal reading at close range. The speed and signal are at 100%, however your readout may not be displaying the data correctly. b) Change the wireless channel on your Router to find a channel with less interference. Do this for both 2.4GHz and 5.0GHz wireless networks. To assist in finding the right channel, download the Amped Wireless Wi-Fi Analytics Tool for your Android or PC. I am not getting a strong wireless connection from all distances from the wireless router. a) Check that the antenna is securely fastened to the Router. b) Check if other computers are experiencing the same issue. If not, the wireless adapter in your computer may be experiencing problems or maybe older and have poor wireless performance. c) Avoid placing the Router near or around Microwaves and 2.4GHz wireless phones. d) Avoid using wireless channels that are crowded. Change the wireless channel on the Router. e) Place the Router in a higher location near the center of your desired coverage location.
TAP-R2 USER’S GUIDE 125 f) Position the antenna on the Router in different angles. My wireless adapter does not connect at the maximum wireless speed. a) Your wireless network adapter may be outdated and have older wireless technology not capable of achieving the wireless network speeds of the Router. To achieve maximum wireless speeds, it is required that you have a 802.11n (2.4GHz) or 802.11ac (5.0GHz) adapter. b) Check that you are using the latest Wi-Fi security type: WPA or WPA2 WEP security may slow down your wireless speeds. c) Check that the Router’s wireless data rate is set to AUTO or 11N (2.4GHz) and 11AC (5.0GHz) data rate speeds. d) Wireless speeds degrade as you get further away from the wireless router. e) Check that the wireless channel set on the Router is not crowded. Try changing the wireless channel to another channel and test the speed again. f) Do not use Internet websites (i.e. speedtest.net or other websites) to test your wireless speeds. Speed test websites measure your Internet connection speed, which is controlled by your Internet provider. Wireless speeds are for your local network and not your Internet connection. To test wireless speeds, a local test or file transfer will be required to test the true wireless speed.
TAP-R2 USER’S GUIDE 126 I cannot connect my Windows Vista computer to the wireless network. I enter my wireless password and I see an error. a) Manually add a wireless network to your Vista computer: - Click Start, and then click Network. - Select Network and Sharing Center. - Click Manage Wireless Networks. - Click Add and select Manually create a network profile. - Type in the SSID, and select the type of security and enter your security key. - Select “Start this connection Automatically” and click Next. - Go to Network and Sharing Center and select Manage Network Connections. - Right click Wireless Network Connection and then select Status. - Click details and check to see that your IPv4 IP address is correct (192.168.3.x). b) Disable IEEE 802.1x authentication on your computer.
TAP-R2 USER’S GUIDE 127 I cannot connect my Windows XP computer to the wireless network. I enter my wireless password and I see an error. a) Make sure your computer has the latest Windows Service Pack. Windows Service Pack 1 does not support WPA security. Upgrade to the latest Service Pack to support the latest wireless encryption. b) Manually add a wireless network to your XP computer. c) Disable IEEE 802.1x authentication.
TAP-R2 USER’S GUIDE 128 Troubleshooting: USB Storage Issues I cannot access my USB storage device after I plug it into the router. Follow the instructions below for your operating system. Windows 7 and Vista To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive. a) Click the Start button. b) Click Computer. c) On the Computer page, the drive should appear on the left hand column under Network as Amped_USB. To Map the Network Drive: a) Click the Start button. b) Click Computer. c) Click Map Network Drive from the top bar. d) Select a drive letter (any), then enter in the folder field: \\Amped_USB or \\shared disk IP address e) If the drive fails to open, click browse and locate Amped_USB under Network.
TAP-R2 USER’S GUIDE 129 Windows XP To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive. a) Click the Start button. b) Click My Computer. c) Click on My Network Places and locate the drive named Amped_USB. To Map the network drive: a) Click the Start button. b) Right Click My Computer and select Map Network Drive. c) Select a drive letter (any), then enter in the folder field: \\Amped_USB or \\shareddisk IP address d) If the drive fails to open, click browse and locate Amped_USB under Network. Mac OS X To access the drive from your Mac desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive. a) Open Finder. b) On the left hand menu, under Shared, click Amped USB.
TAP-R2 USER’S GUIDE 130 To Map the network drive: a) Open Finder. b) From the menu on the top of the desktop, select Go. c) Select Connect To Server from the drop down menu. d) Enter the address of the network drive: Amped_USB or shared disk IP address, then click Connect I cannot access my USB storage device remotely. a) Insert a USB storage device, such as a flash drive or external hard drive, to the USB port on the back of the Router. b) From the USB Storage/FTP Server page of the web menu, enter a FTP server name. c) Select whether you wish to have an open or secured access to your FTP server. d) Open your FTP client software (not provided) and create a new FTP connection. To find a FTP client software, go to downloads.com and search for FTP client software. Download a FTP software suitable for your needs and continue with the next step. e) Enter the Internet Address for the router as the IP address for your FTP connection. When prompted enter your login information to access the USB Storage device remotely.
TAP-R2 USER’S GUIDE 131 The Router freezes or I cannot access the web when a USB storage device is connected. a) Remove the USB storage device from the Router and reboot it by unplugging the power adapter. Once rebooted, try inserting the USB storage device again. b) Make sure your UBS storage device is not corrupted and is working properly and try again. Additional USB Storage troubleshooting tips may be available online at the Amped Wireless Elite Support Center. Please check the Elite Support Center for the latest updates and features for USB Storage support.
TAP-R2 USER’S GUIDE 132 WARRANTY AND REGULATORY INFORMATION The Amped Wireless (A division of Newo Corporation, Inc.) Limited Warranty Warranty Period: The Amped Wireless Limited Warranty is for one (1) year from the date of purchase for new products. Refurbished products carry the Limited Warranty for thirty (30) days after the date of purchase. Guarantee: Amped Wireless warrants to the original purchaser that the hardware of this Amped Wireless product shall be free of defects in design, assembly, material, or workmanship. Conditions: The Amped Wireless Limited Warranty is for repair or replacement only at the sole discretion of Amped Wireless. Amped Wireless does not issue any refunds for purchased product. In the event that Amped Wireless is unable to repair or replace a product (i.e. discontinued product), Amped Wireless will offer a credit toward the purchase of a similar product of equal or lesser value direct from Amped Wireless. Any repaired or replacement products will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer. Amped Wireless reserves the right to discontinue any of its products without notice, and disclaims any limited warranty to repair or replace any such discontinued product. Amped Wireless reserves the right to revise or make changes to this product, its documentation, packaging, specifications, hardware, and software without notice. If any portion of the Amped Wireless Limited Warranty is found to be unenforceable, its remaining provisions shall remain in effect. All costs of shipping the product to Amped Wireless shall be borne solely by the purchaser.
TAP-R2 USER’S GUIDE 133 Limitations: IN NO EVENT SHALL AMPED WIRELESS’ (NEWO CORPORATION’S) LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, ACCESSORIES OR ITS DOCUMENTATION. The Amped Wireless Limited Warranty does not apply if: (a) the product assembly has been opened or damaged, (b) the product or its software or firmware has been altered or modified, (c) the product has not been used and installed in accordance to Amped Wireless’ instructions, (d) the product has been subjected to misuse, or negligence. Amped Wireless does not guarantee the continued availability of a third party’s service for which this product’s use or operation may require. The Amped Wireless Limited Warranty does not protect against acts of God, vandalism, theft, normal wear and tear, obsolescence and environmental damages such as, but not limited to, weather and electrical disturbances. The Amped Wireless Limited Warranty is the sole warranty for this product. There are no other warranties, expressed or, except required by law, implied, including the implied warranty or condition of quality, performance merchantability, or fitness for any particular purpose. How to Claim Warranty: In the event that you have a problem with this product, please go to www.ampedwireless.com/support to find help on solving your problem. In the event that you cannot and need to file a warranty claim, please call Amped Wireless’ Elite Support or visit http://www.ampedwireless.com/support/center.html#rma to obtain a Support Ticket Number (obtained from Technical Support Reps), fill out a Return Authorization (RMA) form and obtain a Return Authorization (RMA) number. A dated proof of original purchase and the RMA number is required to process warranty claims. You are responsible for properly packaging and shipping the product at your cost and risk to Amped Wireless. The
TAP-R2 USER’S GUIDE 134 bearer of cost related to shipping repaired or replaced product back to the purchaser will be at the sole discretion of Amped Wireless and determined based on the details of each RMA case. Customers outside of the United States of America are responsible for all shipping and handling costs including custom duties, taxes and all other related charges. Technical Support: The Amped Wireless Limited Warranty is not related to the terms, conditions and policies of Amped Wireless Elite Support offerings. For questions regarding support, please contact techsupport@ampedwireless.com
TAP-R2 USER’S GUIDE 135 Regulatory Information FCC Statement and Declaration: Amped Wireless declares that this device complies with Part 15 of the FCC Rules and Regulations. Operation of this device is subject to the following two (2) conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. FCC Notice: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the distance between the equipment and the receiver.
TAP-R2 USER’S GUIDE 136 - Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. FCC Caution and Safety Notices: Any changes or modifications (including the antenna) made to this device that are not expressly approved by the manufacturer may void the user’s authority to operate the equipment. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter. Avoid use of this product near water or during an electrical storm as there may be a remote risk of electrical shock from lighting. This product may contain lead, known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling. This device must always be used with a Listed Computer or device. FCC Radiation Exposure Statement: This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and yourbody. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
TAP-R2 USER’S GUIDE 137 Industry Canada Statement: This Class B digital apparatus complies with RSS-210 and ICES-003 of the Industry Canada Rules. Operation of this device is subject to the following two (2) conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received, including interference that may cause undesired operation. Radiation Exposure Statement: This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. The transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Caution: The device for the band 5725-5850 is only for indoor usage to reduce potential for harmful interference to co-channel mobile satellite systems.
TAP-R2 USER’S GUIDE 138 Déclaration d’Industrie Canada : Cet appareil numérique de classe B est conforme aux réglementations RSS-210 et ICES-003 d’Industrie Canada. Le fonctionnement de cet appareil est sujet aux deux conditions suivantes: (1) Cet appareil ne peut pas causer de brouillage préjudiciable (2) Cet appareil doit accepter toute interférence reçue, y compris les interférences pouvant provoquer un dysfonctionnement. Déclaration d’exposition à la radiation : Cet équipement respecte les limites d’exposition aux rayonnements IC définies pour un environnement non contrôlé. Cet équipement doit être installé et mis en marche à une distance minimale de 20 cm qui sépare l’élément rayonnant de votre corps. L’émetteur ne doit ni être utilisé avec une autre antenne ou un autre émetteur ni se trouver à leur proximité. Mise en garde : L’appareil conçu pour la bande 5725-5850 est utilisé seulement à l’intérieur afin de réduire le danger des interférences préjudiciables et de porter les canaux des systèmes satellites mobiles.
TAP-R2 USER’S GUIDE 139 LEGAL NOTICES AND DISCLAIMERS Copyright Information and Trademark Usage Guidelines © 2014 Amped Wireless / Newo Corporation. All rights reserved. Amped Wireless, Newo Corporation, and the Amped Wireless logo are registered trademarks or trademarks of Newo Corporation. All non-Amped Wireless trademarks, logos, brands and products are trademarks or registered trademarks of their respective owners. Amped Wireless does not claim any relation. Mention of non-Amped Wireless products and brands are for information purposes only and does not constitute an endorsement or affiliation. Amped Wireless authorizes you to copy materials published by Amped Wireless solely for non-commercial use within your organization in support of Amped Wireless products. No other use of this information is authorized. Any copy of these materials which you make shall retain all copyright and other proprietary notices in the same form and manner as on the original. Except as specified above, nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent, trademark or copyright of Amped Wireless or any third party. All contents of this product, including Software, are protected by copyright, except as permitted herein. No portion of the information may be reproduced without prior written permission from Amped Wireless. The distribution, modification, publication and transmission of any content of this product for public or commercial
TAP-R2 USER’S GUIDE 140 purposes is strictly prohibited. The Amped Wireless logo requires permission for use. For use of the Amped Wireless logo, please email legal@ampedwireless.com. Use of Amped Wireless' trademarks requires the use of the proper trademark symbol in all usage cases. The guidelines for trademark usage apply to all Amped Wireless customers, employees, vendors, consultants, licensees and any other third party. Disclaimers Amped Wireless makes all attempts in providing accurate information on all media. However, Amped Wireless makes no warranty as to the accuracy of the information, including representations and warranties about the accuracy of product specifications, marketing material, product availability, new product launch dates and all other content herein. Amped Wireless reserves the right to update and change information without prior notice. All information provided is provided "AS IS" with all faults without warranty of any kind. Either expressed or implied. Amped Wireless and its suppliers disclaim all warranties, expressed or implied including, without limitation. Amped Wireless and its suppliers shall not be liable for any indirect, special, consequential, or incidental damages including, without limitation, lost profits or revenues, cost of replacement goods, loss or
TAP-R2 USER’S GUIDE 141 damage to data arising out of the use or inability to use any Amped Wireless product, damages resulting from use of or reliance on information present, even with prior notice to Amped Wireless. All non-Amped Wireless trademarks, logos, brands and products are trademarks or registered trademarks of their respective owners. Amped Wireless does not claim any relation. Mention of non-Amped Wireless products and brands are for information purposes only and does not constitute an endorsement or affiliation. Product wireless range specifications are based on performance test results. Actual performance may vary due to differences in operating environments, building materials and wireless obstructions. Performance may increase or decrease over the stated specification. Wireless coverage claims are used only as a reference and are not guaranteed as each wireless network is uniquely different. Maximum wireless signal rates are derived from IEEE 802.11 standard specifications. Actual data throughput may vary as a result of network conditions and environmental factors. Wi-Fi Routers may not work with non-standard Wi-Fi routers or routers with altered firmware or proprietary firmware, such as those from third party sources or some Internet service providers. May not work with routers that do not comply with IEEE or Wi-Fi standards.
TAP-R2 USER’S GUIDE 142 Software Licenses / Disclaimers This product contains Software (including firmware), licensed to you, the purchaser, by Amped Wireless. This also includes Software downloaded from an authorized website, such as www.ampedwireless.com or from an authorized application market such as Google Play or Apple’s App Store. This license allows you to operate the Software in the manner described in the user’s manual for the purchased product. You can make as many copies of the Software as needed for your personal use. Modifying of or tampering of the Software, including but not limited to any Open Source Software, is solely at your own risk. Amped Wireless is not responsible for any such modification or tampering. Amped Wireless will not support or warrant any product in which you have or have attempted to modify the Software provided by Amped Wireless. You may not lease, sublicense, resell, redistribute or otherwise transfer the Software without written consent from Amped Wireless. The Software is provided to you “as is” with all faults and without warranties of any kind. In particular, Amped Wireless does not guarantee that the Software will be error-free or that the Software will be free from system threats or attacks from viruses. Amped Wireless does not warrant that the Software will meet your expectations or that the software will be suitable for your particular situation. Amped Wireless warrants that any media (such as an included CD) on which the Software is provided to be free from defects. If you have an eligible warranty claim for defective media, Amped Wireless will replace the Software media.
TAP-R2 USER’S GUIDE 143 IT IS YOUR RESPONSIBILITY TO BACK UP YOUR SYSTEM INCLUDING, WITHOUT LIMITATION, ANY DATA THAT YOU MAY USE OR POSSESS IN CONNECTION WITH THE PRODUCT. ANY MATERIAL, INFORMATION OR DATA DOWNLOADED OR OTHERWISE OBTAINED IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR PRODUCT, OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL, INFORMATION OR DATA. AMPED WIRELESS IS NOT RESPONSIBLE FOR ANY DAMAGE TO THE PURCHASER’S COMPUTER SYSTEM OR DATA. All title and copyrights in and to the Software and any copies thereof are owned by Amped Wireless or its partners/suppliers. All title and intellectual property rights in and to the content which may be accessed through use of the Software is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This license grants you no rights to use such content. You may not delete any copyright, trademark or other proprietary notices from the Software or documentation.
TAP-R2 USER’S GUIDE 144 Dispute Resolution / Arbitration This section describes how you agree to resolve any disputes with Amped Wireless regarding these Terms of Use or your purchase of any product from Amped Wireless and your use of that product. You and Amped Wireless agree to the following resolution process. To begin with, you agree that any claim that you might have against us regarding these Terms of Use or your purchase of any Amped Wireless product or use of that product must be resolved through binding arbitration before the American Arbitration Association using its Commercial Arbitration Rules. The arbitrator shall have exclusive authority to the extent permitted by law to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability, or formation of our agreement, including, but not limited to, any claim that all or part of this agreement is void or voidable. The arbitrator shall also have exclusive authority to the extent permitted by law to decide the arbitrability of any claim or dispute between you and Amped Wireless. Because we prefer to resolve our issues with you directly, you agree to arbitrate with Amped Wireless only in your individual capacity, not as a representative or member of a class. As such, your claims may not be joined with any other claims and there shall be no authority for any dispute to be arbitrated on a class-action basis or brought by a purported class representative.
TAP-R2 USER’S GUIDE 145 It is important that you understand that the arbitrator’s decision will be binding and may be entered as a judgment in any court of competent jurisdiction. If the arbitrator rules against Amped Wireless, in addition to accepting whatever responsibility is ordered by the arbitrator, we will reimburse your reasonable attorneys' fees and costs. It's important to us that we address any issues you might have promptly. To help us do that, you agree to begin any arbitration within one year after your claim arose; otherwise, your claim is waived. Unless you and Amped Wireless agree otherwise, any arbitration hearings will take place in the county where you reside. If your claim is for $10,000 or less, you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the AAA Rules. If your claim exceeds $10,000, the right to a hearing will be determined by the AAA Rules. If your claim against Amped Wireless is for less than $10,000, Amped Wireless will pay all arbitration fees. If your claim against Amped Wireless is for $10,000 or more, you are responsible for paying your own portion of the fees set forth in the AAA’s fee schedule for consumer disputes, and Amped Wireless will pay all remaining arbitration fees. If you believe you cannot afford the AAA’s fee, you may apply to the AAA for a waiver.
TAP-R2 USER’S GUIDE 146 As an exception to this arbitration agreement, Amped Wireless is happy to give you the right to pursue in small claims court any claim that is within that court's jurisdiction as long as you proceed only on an individual basis. We would hope that our customer service agents could resolve any disputes you have with us without resorting to arbitration. Before initiating any arbitration proceeding, you agree to first discuss the matter informally with Amped Wireless for at least 30 days. To do that, please send your full name and contact information, your concern and your proposed solution by mail to us at: 13089 Peyton Dr. #C307, Chino Hills, CA 91709; Attn: Legal Department. This Agreement and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the State of California, exclusive of conflict or choice of law rules. The parties acknowledge that this Agreement evidences a transaction involving interstate commerce. Notwithstanding the provision in the preceding paragraph with respect to applicable substantive law, any arbitration conducted pursuant to the terms of this Agreement shall be governed by the Federal Arbitration Act (9 U.S.C., Secs. 1-16).
TAP-R2 USER’S GUIDE 147 Mailing Address Only Amped Wireless 13089 Peyton Dr. #C307 Chino Hills, CA 91709 Email: legal@ampedwireless.com
Amped WirelessA Division of Newo CorporationCopyright © 2015 Amped Wireless / Newo Corporation. All rights reserved. Amped Wireless, Newo Corporation, and the Amped Wireless Logo are registered trademarks or trademarks of Newo Corporation.888-573-8820techsupport@ampedwireless.comwww.ampedwireless.comtech supporte-mailweb

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