Andersen AB00010492701 Window Opener Transmitter User Manual Power Operator Owners Manual Draft 1 14 13 xxx

Andersen Corporation Window Opener Transmitter Power Operator Owners Manual Draft 1 14 13 xxx

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Date Submitted2013-03-07 00:00:00
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Power Window Control System
Installation and Programming Guide
Power Window Control System
Installation and Programming Guide
Table of Contents
Power Window Control System Window Preparation
Existing Window or New Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-XX
Power Window Control System Installation
New Construction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Existing Construction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-19
Power Window Control System Programming
Console Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21-22
Remote Control Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23-24
Power Window Control System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Power Window Control System Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . 26
Power Window Control System Operation Codes . . . . . . . . . . . . . . . . . . . . . . . 27
Trouble Shooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28-30
Regulatory Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32-33
000XXXX
Power Window Control System Window Preparation
Power Window Control System Window Preparation
XX
000XXXX
Power Window Control System Installation Guide
Power Window Control System Installation Guide
for Andersen® Awning Windows with Power Windows
for Andersen® Awning Windows with Power Windows
Thank you for choosing Andersen. / Gracias por elegir Andersen.
This document is under construction
do not print, publish, or distribute
For questions call 1-888-888-7020. For more information and/or guides visit a n d e rse n win d ows. co m.
Please leave this guide with building owner.
Si tiene alguna pregunta llame al 1-888-888-7020. Para obtener más información y/o guías, visite a n d e r se n win d ows. co m.
Deje esta guía con el dueño de la construcción.
▶ Read guide from beginning to end before starting installation. Read all warnings and cautions during unit installation.
Lea completamente la guía antes de comenzar la instalación. Lea y respete todas las advertencias y precauciones durante la instalación de la unidad.
▶ Check with your local building code oficial to identify and conirm compliance with local building code requirements.
Consulte los códigos locales de construcción para identiicar y conirmar que se cumplan los requisitos del código de construcción.
Parts Included / Parts Included
(1) Power Box Components / Power Box Components
(1) Key Pad / Key Pad
(1) Mounting Ring / Mounting Ring
(7) 1/2" Screws / 1/2" Screws
(1) Installation Instructions / Installation Instructions
Tools Needed / Tools Needed
∙ Safety glasses / Safety glasses
∙ Tape measure / Tape measure
∙ Drill/Driver / Drill/Driver
∙ Wire Cutter / Wire Cutter
∙ Wire Stripper / Wire Stripper
∙ Phillips Head Screw Driver / Phillips Head Screw Driver
∙ 1/2" Spade Bit / 1/2" Spade Bit
∙ Tape Measure / Tape Measure
∙ Hammer / Hammer
∙ Paper Clip / Paper Clip
∙ 3/8" Drill Bit / 3/8” Drill Bit
Power Box
Power Box
Mounting Ring
Mounting Ring
Key Pad
Key Pad
Supplies Needed / Supplies Needed
∙ 18-3 Conductor Wire / 18-3 Strand Conductor Wire
∙ 14-2(min) High Voltage Wire / 14-2(min) High Voltage Wire
∙ 1-5/8" Drywall Screws / 1-5/8” Drywall Screws
∙ Outlet Box Cable Clamps / Outlet Box Cable Clamps
∙ Wire Staples / Wire Staples
∙ Drywall Saw / Drywall Saw
▶ For installation in new construction, see page 5.
▶ For installation in new construction, see page 5.
Electric Operator
Electric Operator
▶ For installation in existing construction, see page 12.
▶ For installation in existing construction, see page 12.
Use caution when working at elevated heights and around unit openings.
Follow manufacturers’ instructions for ladders and/or scaffolding. Failure
to do so may result in injury or death.
Sea cauteloso al trabajar en lugares elevados y cerca de las aberturas de
la unidad. Siga las instrucciones del fabricante para el uso de escaleras
y/o andamios. Si no lo hiciera, podrían producirse lesiones o la muerte.
Follow manufacturers’ instructions for hand or power tools. Always
wear safety glasses. Failure to do so may result in injury and/or
product damage.
Siga las instrucciones del fabricante para el uso de herramientas
eléctricas o manuales. Utilice siempre gafas de seguridad. Si no lo
hiciera, podrían producirse lesiones y/o daños al producto.
“Andersen” and all other marks where denoted are trademarks of Andersen Corporation. ©2012-2012 Andersen Corporation. All rights reserved.
“Andersen” y las demás marcas que aparezcan son marcas registradas de Andersen Corporation. ©2012-2012 Andersen Corporation. Todos los derechos reservados.
X X X X X X X BA
Revised 01/11/13
Power Window Control System Installation (New Construction)
Power Window Control System Installation (New Construction)
▶ See wiring diagram for proper wire coniguration prior to starting
▶ See wiring diagram for proper wire coniguration prior to starting
XX
Interior
Interior
Install window following installation instructions.
Install window following installation instructions.
Drill 3/8" hole through side extension jamb as shown.
Drill 3/8” hole through side extension jamb as shown.
Interior
Interior
Tape
Tape
Tape
Tape
54" (48" top of box - ADA locations)
54" (48" top of box - ADA locations)
Locate power box on interior wall, 54" above loor (48" top of box - ADA locations) and within
50 feet of window. Attach box to stud using three drywall screws.
Locate power box on interior wall, 54” above loor (48” top of box - ADA locations) and within
50 feet of window. Attach box to stud using three drywall screws.
000XXXX
Remove tape.
Remove tape.
5
Interior
Side Jamb
Side Jamb
18-3 Wire
18-3 Wire
Run 18-3 wire to
midpoint of window.
Run 18-3 wire to
midpoint of window.
14-2 (min.) Wire
14-2 (min.) Wire
Run 18-3 wire through side jamb between power box and awning window(s) and run 14-2 (min.)
wire to power box location.
Run 18-3 wire through side jamb between power box and awning window(s) and run 14-2 (min.)
wire to power box location.
Interior
Pigtail Wire
Pigtail Wire
Plug pigtail wire into electric operator.
Plug pigtail wire into electric operator.
Interior
Operator Arm
Operator Arm
Kerf
Kerf
Sash Bar
Sash Bar
Position electric operator over predrilled holes on sill with operator tabs in locating kerf. Attach electric operator arms to sash bar.
Position electric operator over predrilled holes on sill with operator tabs in locating kerf. Attach electric operator arms to sash bar.
000XXXX
8
Do not over drive screws. Product
damage may result.
No ajuste demasiado los tornillos.
El producto se puede dañar.
Interior
Fasten electric operator with four (4) screws.
Fasten electric operator with four (4) screws.
Interior
Strip pigtail wire ends and align same color wires with 18-3 wires and connect with wire nuts. Make sure wire color continuity is maintained.
Strip pigtail wire ends and align same color wires with 18-3 wires and connect with wire nuts. Make sure wire color continuity is maintained.
10
11
Interior
Interior
12v DC Grommet
12v DC Grommet
Face Plate
Face Plate
120v AC Grommet
120v AC Grommet
Remove wiring access hole grommets.
Remove wiring access hole grommets.
Remove face plate.
Remove face plate.
000XXXX
12
13
Interior
Interior
Route 18-3 wire through larger compartment
Route 18-3 wire through larger compartment
6"
Turn power off to this
circuit. Failure to do so may
result in personal injury.
Turn power off to this
circuit. Failure to do so may
result in personal injury.
Foam Packing Block
Foam Packing Block
Route 14-2(min) wire
through smaller compartment.
Route 14-2(min) wire
through smaller compartment.
Run 14-2(min) wire into smaller compartment of power box and 18-3
wire into larger compartment of power box. See wiring diagram xxxxx
Run 14-2(min) wire into smaller compartment of power box and 18-3
wire into larger compartment of power box. See wiring diagram at step 6.
Remove foam packing block.
Remove foam packing block.
14
15
Interior
Interior
18-3 Wire
18-3 Wire
14-2 (min.) Wire
14-2 (min.) Wire
14-2 (min.) Wire
14-2 (min.) Wire
Strip wire ends.
Strip wire ends.
Align 14-2(min.) wires to black and white wires in smaller
compartment of power box and connect with wire nuts.
Align 14-2(min.) wires to black and white wires in smaller
compartment of power box and connect with wire nuts.
16
17
Interior
Interior
Tuck connected 14-2(min.) wires into small compartment of power
box, as shown.
Tuck connected 14-2(min.) wires into small compartment of power
box, as shown.
000XXXX
18-3 Wire
18-3 Wire
Align color 18-3 wires to same colored wires in larger compartment
and connect with wire nuts.
Align color 18-3 wires to same colored wires in larger compartment
and connect with wire nuts.
18
Tape
Tape
Interior
Red
Red
Terminals
Terminals
Battery
Battery
Black
Black
Remove tape from battery terminals. Align and connect red and black leads to red and black battery terminals.
Remove tape from battery terminals. Align and connect red and black leads to red and black battery terminals.
19
20
Interior
Interior
Tuck connected 18-3 wires into large compartment of power box and reapply faceplate, as shown.
Tuck connected 18-3 wires into large compartment of power box and reapply faceplate, as shown.
21
22
Interior
Interior
Drywall
Drywall
Install drywall.
Install drywall.
000XXXX
Reapply mounting ring and fasten with screws.
Reapply mounting ring and fasten with screws.
Mounting Ring
Mounting Ring
Remove mounting ring and screws from
power box.
Remove mounting ring and screws from
power box.
23
Interior
Fasten remodeling clip.
Fasten remodeling clip.
24
Interior
Keypad
Keypad
Wire Harness
Wire Harness
Keypad Connector pins
Keypad Connector pins
Fasten wire harness from power box to keypad connector pins.
Fasten wire harness from power box to keypad connector pins.
25
26
Interior
Interior
Open keypad panel and fasten.
Open keypad panel and fasten.
Position keypad to mounting ring.
Position keypad to mounting ring.
000XXXX
10
27
Interior
Electric Operator Cover
Electric Operator Cover
LED Cover Lens
LED Cover Lens
Apply finish to electric operator cover and snap LED cover lens to cover as shown.
Apply finish to electric operator cover and snap LED cover lens to cover as shown.
28
29
Interior
Interior
Insect Screen
Insect Screen
29
Install insect screen. Insect screen must be in
place for electric operator motor to operate.
Install insect screen. Insect screen must be in
place for electric operator motor to operate.
▶ Power window control system installation
for new construction is complete.
Power window control system installation
for new construction is complete.
Insect Screen Sensor
Insect Screen Sensor
Rotate slightly and snap sill cover onto motor housing. Screen sensor must pop up through hole
in cover.
Rotate slightly and snap sill cover onto motor housing. Screen sensor must pop up through hole
in cover.
000XXXX
11
Power Window Control System Installation (Existing Construction)
Power Window Control System Installation (Existing Construction)
▶ See wiring diagram for proper wire coniguration prior to starting
▶ See wiring diagram for proper wire coniguration prior to starting
XX
Interior
Interior
Remove tape.
Remove tape.
Remove mounting ring and screws from power box.
Remove mounting ring and screws from power box.
Interior
Interior
Remove attachment tab.
Remove attachment tab.
000XXXX
Locate power box at eye-level within 50 feet of window. Trace face of
power box on wall.
Locate power box at eye-level within 50 feet of window. Trace face of
power box on wall.
12
5
Interior
Interior
1-5/8"
Drywall Screw
1-5/8"
Drywall Screw
Drywall Saw
Drywall Saw
Attach screw and cut drywall on traced line.
Attach screw and cut drywall.
Remove cut drywall.
Remove cut drywall.
Interior
Drill 3/8” hole through side extension jamb as shown.
Drill 3/8” hole through side extension jamb as shown.
18-3 Wire
18-3 Wire
Interior
Side Jamb
Side Jamb
Run 18-3 wire to
midpoint of window.
Run 18-3 wire to
midpoint of window.
14-2 (min.) Wire
14-2 (min.) Wire
Run 18-3 wire through side jamb between power box and awning window(s) and run 14-2 (min.) wire to power box location.
Run 18-3 wire through side jamb between power box and awning window(s) and run 14-2 (min.) wire to power box location.
000XXXX
13
9
Interior
Pigtail Wire
Pigtail Wire
Plug pigtail wire into electric operator.
Plug pigtail wire into electric operator.
10
Interior
Position electric operator. Attach electric operator arms to sash bar.
Position electric operator. Attach electric operator arms to sash bar.
11
Interior
Measure and mark center of sill.
Measure and mark center of sill.
000XXXX
14
12
Center of Electric Operator
Center of Electric Operator
Interior
Kerf
Kerf
Pencil Mark
Pencil Mark
Position center of electric operator at marked line on sill with operator tabs in locating kerf.
Position center of electric operator at marked line on sill with operator tabs in locating kerf.
13
Do not over drive screws. Product
damage may result.
No ajuste demasiado los tornillos.
El producto se puede dañar.
Interior
Fasten electric operator with four (4) screws.
Fasten electric operator with four (4) screws.
14
Interior
Strip pigtail wire ends and align same color wires with 18-3 wires and connect with wire nuts. Make sure wire color continuity is maintained.
Strip pigtail wire ends and align same color wires with 18-3 wires and connect with wire nuts. Make sure wire color continuity is maintained.
000XXXX
15
15
Interior
12v DC Grommet
12v DC Grommet
16
Face Plate
Face Plate
Interior
17
Interior
120v AC Grommet
120v AC Grommet
Foam Packing Block
Foam Packing Block
Remove wiring access hole grommets.
Remove wiring access hole grommets.
Remove faceplate.
Remove faceplate.
18
19
Interior
Interior
Remove foam packing block.
Remove foam packing block.
Turn power off to this circuit. Failure to
do so may result in personal injury.
Turn power off to this circuit. Failure to
do so may result in personal injury.
Route 18-3 wire through
larger compartment
Route 18-3 wire through
larger compartment
Route 14-2(min) wire through
smaller compartment.
Route 14-2(min) wire through
smaller compartment.
Reapply mounting ring and fasten with
screws.
Reapply mounting ring and fasten with
screws.
Run 14-2(min) wire into smaller compartment of power box and 18-3 wire into larger
compartment of power box. See wiring diagram xxxxx
Run 14-2(min) wire into smaller compartment of power box and 18-3 wire into larger
compartment of power box. See wiring diagram at step 6.
20a
20
21
Interior
Interior
Fasten remodeling clip.
Fasten remodeling clip.
Position power box into cut out area in wall.
000XXXX
16
22
23
24
Interior
Interior
Interior
18-3 Wire
18-3 Wire
14-2 (min.) Wire
14-2 (min.) Wire
14-2 (min.) Wire
14-2 (min.) Wire
Align 14-2(min.) wires to black and white wires
in smaller compartment of power box and
connect with wire nuts.
Align 14-2(min.) wires to black and white wires
in smaller compartment of power box and
connect with wire nuts.
Strip wire ends.
Strip wire ends.
25
26
Interior
Interior
Tuck connected 14-2(min.) wires into small
compartment of power box, as shown.
Tuck connected 14-2(min.) wires into small
compartment of power box, as shown.
Tape
Tape
18-3 Wire
18-3 Wire
Red
Red
Terminals
Terminals
Battery
Battery
Align color 18-3 wires to same colored wires in
larger compartment and connect with wire nuts.
Align color 18-3 wires to same colored wires in
larger compartment and connect with wire nuts.
Remove tape from battery terminals. Align and connect red and black leads to red and black
battery terminals.
Remove tape from battery terminals. Align and connect red and black leads to red and black
battery terminals.
27
Interior
Tuck connected 18-3 wires into large compartment of power box and reapply faceplate, as shown.
Tuck connected 18-3 wires into large compartment of power box and reapply faceplate, as shown.
000XXXX
Black
Black
17
28
Interior
Keypad
Keypad
Wire Harness
Wire Harness
Keypad Connector pins
Keypad Connector pins
Fasten wire harness from power box to keypad connector pins.
Fasten wire harness from power box to keypad connector pins.
29
30
Interior
Interior
Position keypad to mounting ring.
Position keypad to mounting ring.
Open keypad panel and fasten.
Open keypad panel and fasten.
31
Interior
Electric Operator Cover
Electric Operator Cover
LED Cover Lens
LED Cover Lens
Apply finish to electric operator cover and snap LED cover lens to cover as shown.
Apply finish to electric operator cover and snap LED cover lens to cover as shown.
000XXXX
18
32
33
Interior
Interior
Insect Screen
Insect Screen
Install insect screen. Insect screen must be in
place for electric operator motor to operate.
Install insect screen. Insect screen must be in
place for electric operator motor to operate.
▶ Power window control system installation
in existing construction is complete.
▶ Power window control system installation
in existing construction is complete.
Insect Screen Sensor
Insect Screen Sensor
Rotate slightly and snap sill cover onto motor housing. Screen sensor must pop up through hole
in cover.
Rotate slightly and snap sill cover onto motor housing. Screen sensor must pop up through hole
in cover.
000XXXX
19
Power Window Control System
Console and Remote Control Operation and Programing
Power Window Control System
Console and Remote Control Operation and Programing
for Andersen® Awning Windows with Power Windows
for Andersen® Awning Windows with Power Windows
Thank you for choosing Andersen. / Gracias por elegir Andersen.
This document is under construction
do not print, publish, or distribute
For questions call 1-888-888-7020. For more information and/or guides visit a n d e r se n win d ows. co m.
Please leave this guide with building owner.
Si tiene alguna pregunta llame al 1-888-888-7020. Para obtener más información y/o guías, visite a n d e rse n win d ows. co m.
Deje esta guía con el dueño de la construcción.
▶ Read guide from beginning to end before starting installation. Read all warnings and cautions during unit installation.
Lea completamente la guía antes de comenzar la instalación. Lea y respete todas las advertencias y precauciones durante la instalación de la unidad.
▶ Check with your local building code oficial to identify and conirm compliance with local building code requirements.
Consulte los códigos locales de construcción para identiicar y conirmar que se cumplan los requisitos del código de construcción.
Console
Console
Remote Control
Remote Control
▶ For console programming, see page 21.
▶ For console programming, see page 21.
▶ For remote control programming, see page 23.
▶ For remote control programming, see page 23.
Use caution when working at elevated heights and around unit openings.
Follow manufacturers’ instructions for ladders and/or scaffolding. Failure
to do so may result in injury or death.
Sea cauteloso al trabajar en lugares elevados y cerca de las aberturas de
la unidad. Siga las instrucciones del fabricante para el uso de escaleras
y/o andamios. Si no lo hiciera, podrían producirse lesiones o la muerte.
Follow manufacturers’ instructions for hand or power tools. Always
wear safety glasses. Failure to do so may result in injury and/or
product damage.
Siga las instrucciones del fabricante para el uso de herramientas
eléctricas o manuales. Utilice siempre gafas de seguridad. Si no lo
hiciera, podrían producirse lesiones y/o daños al producto.
“Andersen” and all other marks where denoted are trademarks of Andersen Corporation. ©2013-2013 Andersen Corporation. All rights reserved.
“Andersen” y las demás marcas que aparezcan son marcas registradas de Andersen Corporation. ©2013-2013 Andersen Corporation. Todos los derechos reservados.
Power Window Control System Programming Procedure (Console)
Power Window Control System Programming Procedure (Console)
▶ XXX
▶ XXX
XX
If insect screen is not present, screen sensor must be depressed for electric operator motor to operate.
If insect screen is not present, screen sensor must be depressed for electric operator motor to operate.
Interior
Insect Screen Sensor
Insect Screen Sensor
With Operator Cover in Place/ With Operator Cover in Place
Insect Screen Sensor
Insect Screen Sensor
Without Operator Cover in Place/ Without Operator Cover in Place
Press and hold a paper clip into the window prorgram button on the electric operator cover until red LED starts blinking.
Press and hold a paper clip into the window prorgram button on the electric operator cover until red LED starts blinking.
000XXXX
21
a
Selector Switch
Selector Switch
Move selector switch on key pad to “ON” position.
Move selector switch on key pad to “ON” position.
Display
Display
3X
Program Button
Program Button
Insert paper clip into console’s program button location and hold until key pad LED blinks 3 times slowly and “E” is displayed on the screen.
Insert paper clip into console’s program button location and hold until key pad LED blinks 3 times slowly and “E” is displayed on the screen.
Select console keypad button (1, 2, 3, or 4) and press “Open” on the numbered button for the window you want to operate. The selected numbered
button will blink 3 times quickly, and the red window operator LED will stop blinking when the operator is programmed. If red LED on the operator
sill cover remains blinking, repeat steps 2-5 until operator is programmed.
Select console keypad button (1, 2, 3, or 4) and press “Open” on the numbered button for the window you want to operate. The selected numbered
button will blink 3 times quickly, and the red window operator LED will stop blinking when the operator is programmed. If red LED on the operator
sill cover remains blinking, repeat steps 2-5 until operator is programmed.
▶ Power window console programming is complete.
▶ Repeat steps 3-4 to program up to four windows.
Power window console programming is complete.
Repeat steps 3-4 to program up to four windows.
000XXXX
22
Power Window Control System Programming Procedure (Remote Control)
Power Window Control System Programming Procedure (Remote Control)
▶ XXX
▶ XXX
Move selector switch on console to the “OFF” position.
Move selector switch on console to the “OFF” position.
3X
Insert paper clip into program button location and hold until key pad LED blinks 3 times slowly and “H” is displayed on the LCD.
Insert paper clip into program button location and hold until key pad LED blinks 3 times slowly and “H” is displayed on the LCD.
000XXXX
23
3
3X
Move selector switch on remote control to the “ON” position.
Move selector switch on remote control to the “ON” position.
Insert paper clip into enrollment button location and hold until key pad
LEDs blink 3 times slowly.
Insert paper clip into enrollment button location and hold until key pad
LEDs blink 3 times slowly.
3X
3X
After short delay, both remote and console LEDs will blink 3 times quickly, and the remote will be programed to the console. If LEDs do not blink
3 times quickly on both units, wait for console to time out and repeat steps 2-5 until remote is programed.
After short delay, both remote and console LEDs will blink 3 times quickly, and the remote will be programed to the console. If LEDs do not blink
3 times quickly on both units, wait for console to time out and repeat steps 2-5 until remote is programed.
▶ Power window remote control programming is complete.
Power window remote control programming is complete.
▶ Repeat steps 4-6 to program up to four windows.
Repeat steps 4-6 to program up to four windows.
Move selector switch on the console to the “ON” position to return to normal operating mode.
Move selector switch on the console to the “ON” position to return to normal operating mode.
000XXXX
24
Power Window Control System Operation
Power Window Control System Operation
Push ( U ) on numbered button on key pad to open window. Display will light and window will open until stop button is pushed or window is fully opened. Push and release ( V ) to close window.
Push ( U ) on numbered button on key pad to open window. Display will light and window will open until stop button is pushed or window is fully opened. Push and release ( V ) to close window.
000XXXX
25
Power Window Control System Wiring Diagram
Power Window Control System Wiring Diagram
Daisy Chain Connection
Operator 4
Operator 3
Operator 2
Operator 1
Star Connection
Operator 4
Operator 3
Operator 2
Operator 1
Single Connection
000XXXX
26
Power Window Control System Operation Codes
Power Window Control System Operation Codes
Use these codes to help trouble shoot power window problems. Refer to the instruction guide for detailed
installation and operation guidelines. Call Andersen at 1-888-888-7020 for further assistance.
Use these codes to help trouble shoot power window problems. Refer to the instruction guide for detailed
installation and operation guidelines. Call Andersen at 1-888-888-7020 for further assistance.
000XXXX
LOW BATT lights up to designate
battery may need to be charged or
replaced. Power window is using
AC power source only.
LOW BATT lights up to designate
battery may need to be charged or
replaced. Power window is using
AC power source only.
OPEN lights up to designate
window is open or in the operation
of opening. (Units 1-4)
OPEN lights up to designate
window is open or in the operation
of opening. (Units 1-4)
CLOSED lights up to designate
window is closed or in the
operation of closing. (Units 1-4)
CLOSED lights up to designate
window is closed or in the
operation of closing. (Units 1-4)
NO SCREEN lights up to designate
that no insect screen is present.
Power window will not operate until
screen sensor is fully depressed.
(Units 1-4)
NO SCREEN lights up to designate
that no insect screen is present.
Power window will not operate until
screen sensor is fully depressed.
(Units 1-4)
OBSTRUCTION lights up to
designate power window has
detected an obstruction and will
not fully open or close. (Units 1-4)
OBSTRUCTION lights up to
designate power window has
detected an obstruction and will
not fully open or close. (Units 1-4)
RAIN lights up to designate
window will close due to rain or
condensation.
RAIN lights up to designate
window will close due to rain or
condensation.
RAIN OVERRIDE lights up to
designate override has been
activated. Rain override stays
on and window will remain open
until timer expires. If rain or
condensation is not present after
one hour, the window will remain
open; if moisture is present the
window will close.
RAIN OVERRIDE lights up to
designate override has been
activated. Rain override stays
on and window will remain open
until timer expires. If rain or
condensation is not present after
one hour, the window will remain
open; if moisture is present the
window will close.
27
Power Window Control System Trouble Shooting
Power Window Control System Trouble Shooting
Issue/ Issue
Power driver Does
Not Operate - Open
or Close
Power driver Does
Not Operate - Open
or Close
Power Operator Has
Intermittent Opening/
Closing
Power Operator Has
Intermittent Opening/
Closing
000XXXX
Things To Check / Things To Check
1) Make sure the screen is properly installed
and red screen sensor is depressed.
1) Make sure the screen is properly installed
and red screen sensor is depressed.
2) Make sure the control panel is set to the ON
position.
2) Make sure the control panel is set to the ON
position.
3) Check to make sure driver arms are
attached to sash.
3) Check to make sure driver arms are
attached to sash.
4) Make sure the control panel, driver and
remote are all adequately powered:
- Control panel switch is set to ON position
- All wires are plugged in.
- Check wiring diagram and confirm wire
connections.
4) Make sure the control panel, driver and
remote are all adequately powered:
- Control panel switch is set to ON position
- All wires are plugged in.
- Check wiring diagram and confirm wire
connections.
5) Check window and driver for obstruction:
- Weatherstripping
- Debris
- Sash misalignment
- Power operator misalignment
5) Check window and driver for obstruction:
- Weatherstripping
- Debris
- Sash misalignment
- Power operator misalignment
6) Confirm driver is correctly programmed to
the control panel and/or remote.
6) Confirm driver is correctly programmed to
the control panel and/or remote.
7) Check for moisture on the rain sensors.
Initiate rain senor override if needed.
7) Check for moisture on the rain sensors.
Initiate rain senor override if needed.
8) Make sure driver is installed on a window
within the correct weight limit.
8) Make sure driver is installed on a window
within the correct weight limit.
9) Make sure window is unlocked.
9) Make sure window is unlocked.
10) Check Low Battery indicator, replace
battery if necessary.
10) Check Low Battery indicator, replace
battery if necessary.
11) Check 10 Amp fuse on red wire to battery
conection. Located in control panel box.
11) Check 10 Amp fuse on red wire to battery
conection. Located in control panel box.
See: Power Operator Does Not Operate Or
Close Section
See: Power Operator Does Not Operate Or
Close Section
1) Check for short/break in wiring. Make sure
everything is properly grounded.
1) Check for short/break in wiring. Make sure
everything is properly grounded.
2) Make sure screen is properly installed and
screen sensor is depressed
2) Make sure screen is properly installed and
screen sensor is depressed
28
Trouble Shooting Continued/
Issue/ Issue
Light on Driver Does Not
Light Up
Light on Driver Does Not
Light Up
Console Display Does
Not Light Up
Console Display Does
Not Light Up
Window Dirver
System Sound
Quality Changes
Excessivly
Window Dirver
System Sound
Quality Changes
Excessivly
Where Do I Find The
Wiring Schematic
Diagram?
Where Do I Find The
Wiring Schematic
Diagram?
000XXXX
Things To Check / Things To Check
1) Make sure the control panel, driver and
remote are all adequately powered:
- Correct gage wire is used.
- All are plugged in and turned on.
- Check wiring diagram.
1) Make sure the control panel, driver and
remote are all adequately powered:
- Correct gage wire is used.
- All are plugged in and turned on.
- Check wiring diagram.
2) Make sure lens cover is free of obstruction.
2) Make sure lens cover is free of obstruction.
1) Make sure the control panel and driver are
all adequately powered:
- Control panel switch is set to on position
- All are plugged in and turned on.
1) Make sure the control panel and driver are
all adequately powered:
- Control panel switch is set to on position
- All are plugged in and turned on.
The electric motor will be audible under
normal operation. If the sound from the
driver is excessive and abnormal from
regular operation, check the following:
The electric motor will be audible under
normal operation. If the sound from the
driver is excessive and abnormal from
regular operation, check the following:
1) Inspect window and driver for signs of
damage:
- Interference between driver and sill
- interference between driver and cover
- Hinge misalignment
1) Inspect window and driver for signs of
damage:
- Interference between driver and sill
- interference between driver and cover
- Hinge misalignment
2) Verify all components are secure and in
proper working order
2) Verify all components are secure and in
proper working order
3) Check motor operation:
- Slow opening/closing
- Partial opening/closing
- Above could indicate a failing electric
motor
3) Check motor operation:
- Slow opening/closing
- Partial opening/closing
- Above could indicate a failing electric
motor
4) If odor or smoke is present, immediately
stop operation and disconnect battery
and AC power supply
4) If odor or smoke is present, immediately
stop operation and disconnect battery
and AC power supply
Wiring schematic for the power operator can
be found on page XX
Wiring schematic for the power operator can
be found on page XX
29
Trouble Shooting Continued/
Issue/ Issue
Rain Sensor Is Not
Working when rain or
moisture is present
Rain Sensor Is Not
Working when rain or
moisture is present
Things To Check / Things To Check
1) Check cleanliness of both rain sensors
- Use rag to remove debris from sensor(s)
1) Check cleanliness of both rain sensors
- Use rag to remove debris from sensor(s)
2) Inspect both rain sensors for signs of
damage
2) Inspect both rain sensors for signs of
damage
3) Rain sensors will only work if override has
not been initiated, see instruction guide for
override procedure
3) Rain sensors will only work if override has
not been initiated, see instruction guide for
override procedure
4) Rain sensors will only work when droplets of
water physically come into contact with sensor.
4) Rain sensors will only work when droplets of
water physically come into contact with sensor.
Rain Sensor
Override Is Not
Working
Rain Sensor
Override Is Not
Working
Check instuction guide for proper override
procedure
Check instuction guide for proper override
procedure
1) Override duration is one hour, further
overrides will have to be initiated manually
1) Override duration is one hour, further
overrides will have to be initiated manually
How Do I Reset The
Console When
Adding Additional
Windows?
How Do I Reset The
Console When
Adding Additional
Windows?
1. Push reset button on console and reprogram
all windows as desired. Refer to
progamming process for further instruction
1. Push reset button on console and reprogram
all windows as desired. Refer to
progamming process for further instruction
Sill Cover will not
attach to driver
Sill Cover will not
attach to driver
1) Make sure driver is secured correctly with
supplied hardware to both frame and sash
rod.
- Inadequte torquing of screws will limit the
space for cover to be snapped into place.
Make sure all screws are properly secured
but NOT over torqued.
1) Make sure driver is secured correctly with
supplied hardware to both frame and sash
rod.
- Inadequte torquing of screws will limit the
space for cover to be snapped into place.
Make sure all screws are properly secured
but NOT over torqued.
2) Check for obstruction
- Verify screen sensor is not depressed by
cover
- Verify the tabs on the front of the driver
housing are located properly
- Verify the driver is centered on the sill
- Verify that screws are seated in predrilled
holes in frame
2) Check for obstruction
- Verify screen sensor is not depressed by
cover
- Verify the tabs on the front of the driver
housing are located properly
- Verify the driver is centered on the sill
- Verify that screws are seated in predrilled
holes in frame
3) Validate the sill cover length matches the
window unit width.
3) Validate the sill cover length matches the
window unit width.
000XXXX
30
Regulatory Statements
FCC and Industry Canada
Changes or modifications not expressly approved by Andersen Corporation may void the user’s authority
to operate the equipment.
This device complies with Part 15 of the FCC Rules and with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference,
and (2) this device must accept any interference, including interference that may cause undesired operation
of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de
licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de
brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d’en compromettre le fonctionnement.
Under Industry Canada regulations, these radio transmitters may only operate using an antenna of a type
and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio
interference to other users, the antenna type and its gain should be so chosen that the equivalent
isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut fonctionner avec
une antenne d’un type et d’un gain maximal (ou inférieur) approuvé pour l’émetteur par Industrie Canada.
Dans le but de réduire les risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut
choisir le type d’antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne
dépasse pas l’intensité nécessaire à l’établissement d’une communication satisfaisante.
NOTE: The base unit has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•฀ Reorient฀or฀relocate฀the฀receiving฀antenna.฀
•฀ Increase฀the฀separation฀between฀the฀equipment฀and฀receiver.
•฀ Connect฀the฀equipment฀into฀an฀outlet฀on฀a฀circuit฀different฀from฀that฀to฀which฀the฀receiver฀is฀
connected.
•฀ Consult฀the฀dealer฀or฀an฀experienced฀radio/TV฀technician฀for฀help.
000XXXX
31
voluptam, simenim intibus.
Aboreicat is erci beaque plabore mporpor rovidem evelenimus et poreped eoste id eum si ut eos nis et aut pratiatus ex
eium ium explace archilibus.
Limited
Warranty
POWER
OPERATOR
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Fornobit
specific
information
the alit
United
States,
Sapernatem latenem ipsam
imus warranty
que eum nos
aboremquateoutside
volent volest
omnihil
eum qui dolorem quiatur, et
incto vent qui officatas iuntus.
please contact your local distributor or write to:
Te dolupti dolume ped qui corporia enitae rerem asperisciis estrundem volecere, in exerum iumentibus maximusandit ad
Andersen Corporation /International Division
ma velibus.
100 Fourth Avenue North
Eque prestio. Nam vel ipsa nis modis eatessime prorero mod quatia deliae conse illicta ssimin por seque nullest, il
Bayport,
MNaut55003-1096
USA peditis ratur, sequiatquo estium adignimendit
eatem faccae nihillesequo tes inihit,
eost aut
eatur, nitae ant plature
is doloraerum ius ex ex etusto quatemq uianihit pliquis moluptatem ulloreris et facestrum rempossi cullit poreperios modit
autetus sum dio. Ne sit, tetureh enderaeceria sum fugitiusdam doloremped untur?
“Andersen” and all other marks where denoted are trademarks of Andersen Corporation and its subsidiaries.
Ximus
ulpaAndersen
voluptatur,Corporation.
simetur? All rights reserved. Printed and effective as of November 2012.
© 2012
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32

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