Anelto ANH0217 In-Home Cellular PERS User Manual

Anelto, Inc. In-Home Cellular PERS

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ANH0217 User Manual HTML Version

User Manual

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HomeAssure

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QUICKSTARTGUIDE

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In‐HomeCellularPersonal

EmergencyResponseSystem(PERS)

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Page2

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TableofContents

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ItemsinyourBox.............................................................3

Step1:ReadingtheDirections........................................5

Step2:PreparingyourSystem........................................6

Step3:ActivatingyourSystem........................................7

Step4:TalkingtotheCallCenter....................................8

Step5:WearableAccessories..........................................9

Step6:SettingupyourWearable....................................10

Step7:365AccessApp.....................................................11

Step8:ReceivingMessages.............................................12

Step9:UsingtheTestButton..........................................13

Step10:TheNightlight....................................................14

QuickReference:BatteryLife..........................................15

QuickReference:LEDIndicators......................................16

ImportantTipsandReminders........................................18

RegulatoryCompliance:FCC/IC.......................................19

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3

ItemsinyourBox

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SoteriaSystemwith

IntegralPowerCord

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1Wearable

(withPendantandWristbandAccessories)

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Page4

ItemsinyourBox

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

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

LEDCallIndicator

(GreenorRed)

EmergencyButton

LEDs

MessageButton

TopView

TestCallButton

Speaker

Microphone&

NightlightSensor

PlugintoWall

Socket

SideView

Microphone

Speaker

LightRing

21

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HAVEQUESTIONS?

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Pleaserefertothemoredetailedinformationat

www.anelto.comorcontactyourDealer.

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Page20

English

ThisdevicecomplieswithIndustryCanada’slicense‐exemptRSSs.Operation

issubjecttothefollowingtwoconditions:

(1)Thisdevicemaynotcauseinterference;and

(2)Thisdevicemustacceptanyinterference,includinginterferencethatmay

causeundesiredoperationofthedevice.

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French

CetappareilestconformeauxfluxRSSexemptsdelicenced'Industrie

Canada.L'opérationestsoumiseauxdeuxconditionssuivantes:

(1)Cetappareilnedoitpasprovoquerd'interférence;et

(2)Cetappareildoitacceptertouteinterférence,ycomprislesinterférences

susceptiblesdeprovoquerunfonctionnementindésirabledel'appareil.

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5

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Step1:ReadingtheDirections

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1) . Pleasetakeafewminutestoreadthroughthisquick

startguidesoyouwillbefamiliarwiththesteps

requiredtosetupyourIn‐HomeCellularPersonal

EmergencyResponseSystem(PERS).

2) . Pleasemakesuresomeoneiswithyouwhileyouare

settingupandtestingyoursystem.

3) TheIn‐HomeCellularPERSisprogrammedwith

multipleaudiopromptstomakeiteasiertouse.

Pleasefollowtheaudiopromptsiftheyoccur.

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Page6

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Step2:PreparingyourSystem

1) Locateaplaceinyourhomethatisnearanavailable

standardwalloutlet.Youmaywishtoplaceitnearyourbedor

inacentrallocation.Itshouldbeeasytoaccessfordailyand/or

emergencyuse.

2) PlugthePowerCordintoawallsocketnotcontrolledbya

switch.

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3) Thereisasmallon/offswitchonthebottomofyourIn‐

HomeCellularPERSunit.Theunitisturnedoffpriorto

shipment.Pleaseturntheunitoverandslidetheswitchtoturn

yoursystemON.

4) TheIn‐HomeCellularPERSwill

takeafewmomentstowakeup.Itwill

announce“NowCharging”.The

BatteryLEDwillblinkREDtoshowyou

thatitispluggedincorrectlyand

charging;itwillbeOFFwhenfullycharged.

5) TheNetworkLEDwillblinkGREEN

whileitisattemptingtofindyour

networkandwillbesolidGREENwhen

yourIn‐HomeCellularPERSis

connectedtothenetworkandisreadytomakeemergency

calls.

6) TheBluetoothRadioLEDwillbe

solidBLUEwhenyourIn‐Home

CellularPERSisconnectedtoa

Bluetoothcompatibledevice.

PlugintoWall

Socket

19

RegulatoryCompliance:FCC/IC

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Theuser’smanualorinstructionmanualforanintentionalorunintentional

radiatorshallcautiontheuserthatchangesormodificationsnotexpressly

approvedbythepartyresponsibleforcompliancecouldvoidtheuser's

authoritytooperatetheequipment.

ThisdevicecomplieswithPart15oftheUnitedStatesFCCregulationsand

hasanIndustryCanadaregistration(ICID)of20951‐ANH0217.Operationis

subjecttothefollowingtwoconditions:(1)Thisdevicemaynotcause

harmfulinterference,and(2)thisdevicemustacceptanyinterference

received,includinginterferencethatmaycauseundesiredoperation.

NOTE:Thisequipmenthasbeentestedandfoundtocomplywiththelimits

foraClassBdigitaldevice,pursuanttopart15oftheFCCRulesandtheIC

Rules.Theselimitsaredesignedtoprovidereasonableprotectionagainst

harmfulinterferenceinaresidentialinstallation.Thisequipmentgenerates,

usesandcanradiateradiofrequencyenergyand,ifnotinstalledandusedin

accordancewiththeinstructions,maycauseharmfulinterferencetoradio

communications.However,thereisnoguaranteethatinterferencewillnot

occurinaparticularinstallation.Ifthisequipmentdoescauseharmful

interferencetoradioortelevisionreception,whichcanbedeterminedby

turningtheequipmentoffandon,theuserisencouragedtotrytocorrect

theinterferencebyoneormoreofthefollowingmeasures:

 Reorientorrelocatethereceivingantenna.

 Increasetheseparationbetweentheequipmentandreceiver.

 Connecttheequipmentintoanoutletonacircuitdifferentfromthatto

whichthereceiverisconnected.

Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

Thisequipmenthasbeentestedandfoundtocomplywiththelimits

pursuanttoPart15SubpartB,Part22,andPart24oftheFCCrulesandthe

ICRules.Theselimitsaredesignedtoprovidereasonableprotectionagainst

harmfulinterferenceinanappropriateinstallation.Thisequipment

generates,uses,andcanradiateradiofrequencyenergyand,ifnotusedin

accordancewithinstructions,cancauseharmfulradiationtoradio

communication.However,thereisnoguaranteethatinterferencewillnot

occurinaparticularinstallation.



ThisdevicecomplieswithFCCRFradiationexposurelimitssetforthforan

uncontrolledenvironment.Itshallbeinstalledandoperatedwitha

minimumdistanceof20centimetersbetweentheradiatorandyourbody.

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Page18

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ImportantTipsandReminders

1) Important:YourIn‐HomeCellularPERSrequiresadequatebattery

chargeandcellularsignaltomakeanemergencycall.

2) TheBLUELEDMessagesystemallowsustokeepintouchwithyou

andprovideyouwithimportantinformation.PleasePresstheblue

MessageButtonwheneveritislittolistentothesemessages.

3) TheWearableButtoniswaterresistantanddesignedtobewornin

theshowerorbath.Youshouldalwayswearyourwearabledevice.

4) YourIn‐HomeCellularPERSisnotwaterorsplashresistant.

5) YouraccountnumberislocatedonthebackofyourIn‐HomeCellular

PERS.

6) Pleasetestyoursystematleastonceamonth.

7) Byactivatingtheproduct,UseragreestoallowCallCenterandtheir

affiliatestousetheHomeaddressonfiletoprovideservicesinthe

caseofanemergencyresponse.

8) Pendantlanyardsaredesignedtobreakawayundercertain

conditions;however,anycordwornaroundtheneckcanposearisk

ofstrangulation,includingthepossibilityofseriousinjuryordeath.

9) YourIn‐HomeCellularPERSdoesnotprovidemedicaladvice.User

shouldalwaysconsulthisorherphysicianorotherhealthcare

professionalwithquestionsregardinganymedicalormentalhealth

conditionorforspecificguidanceregardingnutritionorphysical

activity.

10) Ourproductsaretested,asareothercellularandwireless

communicationsproductslicensedinCanadaandtheUnitedStates.

Individualswithpacemakersshouldreviewtheirpacemakermaterials

regardinginteractionwithcellphonesandtakethesameprecautions

thematerialsrecommendforthisdevice.

11) YourIn‐HomeCellularPERSusestheCellularNetworkto

communicate.Theunit’slocation,Networkproviderservice

availabilityandotherissuesmaydisruptcommunications.

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7

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Step3:ActivatingyourSystem

1) YourIn‐HomeCellularPERSwillpromptyouandguide

youthroughtheremainingsetup.

2) WhenyourIn‐HomeCellularPERShassufficient

charge,itwillsay“Hello,it’stimetotestyoursystem

tomakesureitisworkingproperly.Pleasepressand

holdyourEMERGENCYCallButtonforthreeseconds

nowtoallowustoconfirmthatyoursystemisworking

properly.”

3) Pressandholdthe

EMERGENCYCallButton

forthreeseconds.Youwill

hearatoneandwhenyou

RELEASEthebutton,the

REDlightaroundtheIn‐

HomeCellularPERSwillturnON.Atthispoint,theIn‐

HomeCellularPERSwillannounce“Dialingthe

EmergencyCallCenternow.Tocancelthiscall,press

andholdtheEMERGENCYCallButtonforthree

secondsnow.”

4) Ifthecallisnotcancelled,youwillheararing‐back

soundfromyourIn‐HomeCellularPERSandan

operatorfromthecallcenterwillansweryourcall.

Page8



Step4:TalkingtotheCallCenter



1) Theoperatorshouldhaveyournamefromyour

originalorderform,aswellastheaddresswhereyour

In‐HomeCellularPERSwillbelocated.Theoperator

willconfirm:

a. Yourname

b. YourIn‐HomeCellularPERSaddress**

c. Thequalityofyourcall

2) TheIn‐HomeCellularPERSwillautomaticallyend

thecallwhentheoperatorhangsup.

3) TheIn‐HomeCellularPERSwillannounce“Yourcall

hasended.Thankyou.”



**PleasenotethatthelocationoftheIn‐Home

CellularPERSasyourcallcenterregisteredaddressisa

keypartofidentifyingyourlocationshouldyouneed

emergencyhelp.PLEASEDONOTMOVETHEIN‐

HOMECELLULARPERSTOANOTHERADDRESS

WITHOUTNOTIFYINGTHECALLCENTER.

17



QuickReference:LEDIndicators











#3

#4

#5

Page16



QuickReference:LEDIndicators

ThefollowingisaguidetotheLEDindicatorsontheIn‐Home

CellularPERSandWearable:

1) EMERGENCYREDLED–Blinkingred:Emergencycallis

beingmade.Solidred:Emergencycallisinprogress.No

LED:Nocallisinprogress.

2) ICONLEDs–

a. TheBatteryLEDwillblinkREDtoshowyouthatitis

pluggedincorrectlyandcharging;itwillbeOFFwhenfully

charged.

b. TheNetworkLEDwillblinkGREENwhileitisattempting

tofindyournetworkandwillbesolidGREENwhenyourIn‐

HomeCellularPERSisconnectedtothenetworkandisready

tomakeemergencycalls.

c. TheBluetoothRadioLEDwillbesolidBLUEwhenyourIn‐

HomeCellularPERSisconnectedtoaBluetoothcompatible

device.

3) TESTBUTTONGREENLED–Blinkinggreen:Connecting

yourcall.Solidgreen:Callinprogress.NoLED:Nocallisin

progress.

4) MESSAGEBUTTONBLUELED–SolidBlue:Youhavea

voicemessagetellingyoutochargetheIn‐HomeCellular

PERS.BlinkingBlue:Youwillalsohearatonelettingyou

knowthatanewmessageisavailable.PushtheMessage

Buttontoplaythemessage.NoLED:Allmessageshavebeen

played.

5) WEARABLELED–BlinkingRed:WearableisNOTin

communicationwithIn‐HomeCellularPERSandNOCALLcan

bemade.BlinkingGreen:Callisbeinginitiatedfrom

Wearable(willceaseblinkingaftersevenseconds).Solid

Greenforsevensecondswhenthecallisconnected.

9

Step5:WearableAccessories

1) . TheWearableButtoncanbeexchangedbetweenthe

WristbandandPendant.LocateyourWearableButton

inthebox.

a. TurntheWristbandorPendantaccessorysothe

frontisrestingonasolidsurface.Youarenow

lookingatthebackoftheaccessory.Youwill

inserttheWearableButtonintotheWristband

orPendantaccessoryfromtheback.Withthe

greybuttonsidefacingdown,pushthebutton

intotheaccessory.Pleaseusesufficientforceto

pushandlocktheWearableButtonintothe

WristbandorPendantaccessory.

b. RemovetheWearableButtonfromthe

WristbandorPendantaccessorybypressingon

theoutsideedgeofthefrontoftheWearable

whileholdingtheoutsidebracket.Sufficient

forceisrequiredtopushtheWearableoutof

theaccessory.

c. DonotpushonthecenteroftheWearable

Buttonwhileinsertingorremovingit.



WearableButton

InPendant

WearableButton

InWristband

Page10

Step6:SettingupyourWearable

1) TheWearableisreadytouse.Pleasemakesuresomeone

isnearyourIn‐HomeCellularPERSwhentestingyour

Wearable.

2) PressthecenteroftheWearable(thisiswherethecall

buttonislocated)forthreeseconds.

3) YouwillfeeltheclickoftheButtonwhenyoufirstpushit.

HoldtheButtondownuntilthegreenLEDturnson(3

seconds)andthenRELEASEit.YouwillseetheLEDatthetop

ofthebuttonstarttoflash.AgreenLEDflash

indicatesthatyouareinitiatingacallfrom

yourIn‐HomeCellularPERStothecallcenter.

WhilethegreenLEDisflashing,youmay

cancelthecallbypressingandholdingthe

Buttonforthreeseconds.TheLEDwillstop

flashingandthecallwillbecancelled.

4) AredLEDflashindicatesthatyour

Wearableisunabletoinitiateacallfromyour

In‐HomeCellularPERS.Pleasemovecloserto

yourIn‐HomeCellularPERSandtryagain.

5) Wheneveracallisinitiated,theIn‐Home

CellularPERSwillannounce“DialingCallCenter”.Youmay

cancelthiscallbypressingandholdingthecallbuttononthe

Wearableforthreeseconds.ThegreenLEDwillstopflashing

andtheIn‐HomeCellularPERSwillannounce“Call

Cancelled”.

6) Ifthecallgoesthrough,pleasetelltheCallCenterthat

youareOKandthatthisisatestcall.

7) YourWearableisnowpairedandyouhaveverifiedthat

youareabletostartacalltothecallcenterontheWearable.

8) YourWearableiswaterresistant;youmaywearitinthe

showerorbath.

15



QuickReference:BatteryLife



1) TheIn‐HomeCellularPERSisdesignedtolastupto40

hoursfromafullchargeifremovedfrompower.The

Wearableisdesignedtolastthreeyears,atwhichtimea

newWearablewillbesentautomaticallytoreplacetheold

one.

2) IfyourIn‐HomeCellularPERSbatteryhasachargeof

lessthan20%,theIn‐HomeCellularPERSwillannounce

“Nopoweravailable,pleasechecksystem”.Itisimportant

thatyouchargeyourIn‐HomeCellularPERSbypluggingit

intoawallsocketassoonaspossible.

3) IfyoudonotplugintheIn‐HomeCellularPERS,then

theblueMessageButtonLEDandLightRingwilllight.

PushtheMessageButtonandtheIn‐HomeCellularPERS

willremindyou“Nopoweravailable,pleasecheck

system”.IfyoudonotchargeyourIn‐HomeCellularPERS,

itwillremindyouagain30minuteslater.

Message

Button

LightRing

Page14



Step10:TheNightlight



1) Thenightlightwillautomaticallyturnonwhenneeded.It

makesiteasiertoseeyourunitinlowlightconditions.



Nightlight

11

Step7:365AccessApp

1) Yourlovedonescankeepintouchwith

youusingthe365Accessapp.Itmaybe

downloadedfromtheAppleorGoogle

appstore.Youmayalsousethisapp

yourselfifyouhaveanAndroidoriOS

smartphone.

2) Thisispartofyourserviceandoffersthe

capabilitytosendareminder,locate

yourIn‐HomeCellularPERSwherever

youare,andtoseeifyoursystemis

properlychargedandreadytouse.

3) Oncetheappisinstalledandopened,

youwillneedtocompletetheCaregiver

profile.Ifyouareusingtheappyourself,

thiswillbeyourinformation.Ifyouwish

tohavesomeoneelseusetheapp,they

willbeenteringtheirinformation.When

requested,yourAccountNumbercanbe

foundonthebarcodedstickeronthe

backoftheIn‐HomeCellularPERS.

Pleasebesuretheemailaddressand

telephonenumberinformationis

enteredcorrectly.Weusesomeofthis

informationtoverifyyouasan

authorizeduser.

4) Tobeginseeingdetailedinformation

aboutyoursystem,youorthoseyou

authorizewillneedtobelistedasacontactwithyourdealer.If

thisauthenticationstepdoesnotmatchwiththeinformation

theDealerhasprovided,youwillbeaskedtocontactthemto

correctthisbeforeyouaregrantedaccess.

Page12

Step8:ReceivingMessages

1) Yourlovedonesmaysendyoumessagesusingthe

365Accessapp.Theymaywishtoremindyouofa

doctor’sappointmentorjustwishyouagoodday.

2) YourIn‐HomeCellularPERSmayalsoautomatically

sendyouremindermessageswhenneeded.

3) WhenyouseetheblueLEDblinkingonthe

MessageButtonandtheLightRing,pushthebutton

andlistentothemessage.Youmaywishtohavea

notepadandpencilreadyincaseyouneedtojotdown

anyinformation.







Message

Button

LightRing

13



Step9:UsingtheTestButton

1) TheTestbuttonallowsyoutocallaspecialnumbertotest

yoursystem.Youwillberemindedtotestyoursystem

whenitistimetodoso.

2) PresstheTestButtontoplaceacall.Youwillbegiven

audiopromptstoguideyoutotheservicesyouneed.

3) TheLEDontheTestButtonandtheLightRingaroundyour

unitwillflashgreenwhileyourcallisbeingconnectedand

thenturnsolidgreenduringthecall.Whenthecallis

completedyoursystemwillannounce“Thankyou,

Goodbye”andthecallwilldisconnect.



LightRing



Test

Button

LightRing

Anelto ANH0217 In-Home Cellular PERS User Manual

Anelto, Inc. In-Home Cellular PERS

User Manual

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