Apc Ap9211 Users Manual MasterSwitch User Guide

AP9212 to the manual 7209c178-25a6-4fa9-b3ad-3995d5a44f48

2015-02-03

: Apc Apc-Ap9211-Users-Manual-471330 apc-ap9211-users-manual-471330 apc pdf

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Page Count: 57

MasterSwitch

MasterSwitch

Power Distribution Unit

AP9211

AP9212

AP9217

AP9218

Users Guide

MasterSwitch Power Distribution Unit User’s Guide ii

Contents

MasterSwitch Power Distribution Unit

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Front panel—1

LEDs—2

Rear panel—3

Initial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Configuring TCP/IP settings—4

Customizing your configuration—4

Auto-configuration—4

Managing the MasterSwitch PDU. . . . . . . . . . . . . . . . . . 5

Management Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Management Options—5

Web interface—5

Control Console interface—6

WAP Interface—8

Password-Protected Accounts . . . . . . . . . . . . . . . . . . . . . . 9

Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

MasterSwitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Event Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Retrieving the Event Log by using FTP—13

Using a spreadsheet to view the Event Log—14

Deleting the Event Log in the FTP interface—14

Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

TFTP/FTP—15

Telnet/Web—16

SNMP—16

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Outlet User Management—20

Identification—21

Date/Time—21

File Transfer—22

Links—23

MasterSwitch Power Distribution Unit User’s Guide iii

Contents

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Accessing and Navigating the Online Help—24

APC Interactive Assistant—24

About Card—24

Configuring and Using E-mail Notification . . . . . . . . . . 25

Configuring E-mail Recipients . . . . . . . . . . . . . . . . . . . . 25

Settings—25

Configuring the local SMTP server—25

Testing E-mail—25

Configuring SMTP and DNS Settings . . . . . . . . . . . . . . . . 26

DNS server—26

SMTP settings—26

Event-Related Menus and Options . . . . . . . . . . . . . . . . 27

Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Actions Option (Web Interface only). . . . . . . . . . . . . . . . 29

Severity levels of events—29

SNMP Traps action—29

Email action—29

Related topics—29

Recipients Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Email Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

DNS server—32

SMTP settings—32

How to Configure Individual Events . . . . . . . . . . . . . . . . 33

Event list access—33

Event list format—33

Management Card and MasterSwitch Events. . . . . . . . . . 36

Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Planning and implementing security features—39

Port assignments—39

User names, passwords, community names—39

Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Authentication versus encryption—40

MD5 authentication (Web interface)—40

Summary of access methods—42

MasterSwitch Power Distribution Unit User’s Guide iv

Contents

Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Obtaining service—43

Warranty exclusions—43

Obtaining Customer Support . . . . . . . . . . . . . . . . . . . . . 44

Life-Support Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

General policy—45

Examples of life-support devices—45

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Product specifications for AP9211—46

Product specifications for AP9212—47

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

APC Worldwide Customer Support . . . . . . . . . . . . . . . 53

MasterSwitch Power Distribution Unit User’s Guide 1

MasterSwitch Power Distribution Unit

Introduction

Product Description

Front panel

Continued on next page

!Reset Button Re-initializes the MasterSwitch PDU without affecting the

outlet state.

"Status LED Indicates the status of the Ethernet LAN connection and

the state of the management card, as described in LEDs

on page 2.

#Link-RX/TX LED

$Eight Outlet

Power LEDsIndicates whether the associated outlet is on.

%Serial Port Connects the MasterSwitch PDU to a terminal emulator

program to access the Control Console.

&RJ-45 Port

Connects the MasterSwitch PDU to an Ethernet LAN

using the 10Base-T communication cable. This

connection allows configuration of the MasterSwitch PDU

through the Web, Telnet, or SNMP

MasterSwitch Power Distribution Unit User’s Guide 2

Introduction

Product Description continued

LEDs Each outlet has a corresponding LED that indicates the state of the

outlet, and two LEDs indicate the status of the entire unit. The following

table describes the conditions indicated by the LEDs.

Continued on next page

LED Status Description

Outlet LED

On The Outlet is on.

Off The Outlet is off.

Status

Off The MasterSwitch PDU has no power.

Green The MasterSwitch PDU has valid network

settings.

Flashing

Green

The MasterSwitch PDU does not have valid

network settings.

Red A hardware failure has been detected in the

MasterSwitch PDU.

Blinking

Red

The MasterSwitch PDU is making BOOTP

requests.

Link-RX/TX

Off

The device that connects the MasterSwitch

PDU to the network (a router, hub, or

concentrator) is off or is not operating correctly.

Flashing

Green

The MasterSwitch PDU is receiving data

packets from the network.

MasterSwitch Power Distribution Unit User’s Guide 3

Introduction

Product Description continued

Rear panel The following table lists the features of the MasterSwitch rear panel

shown in the figures on this page.

The following figure shows the MasterSwitch (AP9211/AP9217) rear

panel with NEMA 5-15 outlets.

The following figure shows the MasterSwitch (AP9212/ AP9218) rear

panel with IEC-320 C13 outlets.

!Power Cord/ IEC Inlet

"Outlets

#Outlet Label

$Circuit Breaker

MasterSwitch Power Distribution Unit User’s Guide 4

Introduction

Initial Setup

Required network

settings

You must configure the following network settings of the MasterSwitch

PDU before it can operate on a network:

•IP address of the unit

• Subnet Mask

•IP address of the default gateway

Note: If a default gateway is not present, enter an IP address

of a computer that is on the same subnet and that is

always active.

Configuring TCP/IP

settings

To configure TCP/IP settings, see TCP/IP on page 15 and see the

MasterSwitch Installation and Quick Start Manual, included in printed

form with the MasterSwitch PDU and in Portable Document Format

(Install.pdf) on this CD-ROM.

Customizing your

configuration

After you configure MasterSwitch network settings, no further

configuration is required. The remaining MasterSwitch properties are

pre-configured to default settings at the factory. However, you may want

to customize these properties for your application. For more information,

see Managing the MasterSwitch PDU on page 5.

Auto-configuration The management card within the MasterSwitch PDU supports an auto-

configuration utility that you can use to create a configuration file, which

you can then download to other MasterSwitch PDUs, either to individual

units one at a time or to multiple units at the same time. For more

information, see the Management Card Addendum (addendum.pdf

on the MasterSwitch CD-ROM).

MasterSwitch Power Distribution Unit User’s Guide 5

MasterSwitch Power Distribution Unit

Managing the MasterSwitch PDU

Management Interfaces

Management

Options

After you configure a MasterSwitch PDU with the proper network

settings, you can manage the unit remotely through its Web, Telnet

Control Console, SNMP, and WAP interfaces.

You can also use the Control Console to manage a MasterSwitch PDU

locally through a serial connection.

Only one user at a time can access a MasterSwitch PDU. Serial

interface users (using a terminal emulator) have precedence over Telnet

users, and Telnet users have precedence over Web and WAP users.

Web interface To access and log on to the Web interface of the MasterSwitch PDU:

1. In the URL Location field of the Web browser, do one of the

following:

• If the Web port of the MasterSwitch PDU is set to the default

value of 80, enter http:// followed by the unit’s IP address.

The following example shows a typical IP address:

http://170.241.17.51

• If the Web port of the MasterSwitch PDU is set to a value other

than the default of 80, enter the System IP address (the IP

address of the unit) followed by a colon and the configured Web

port value (8000 in the following example).

http://170.241.17.51:8000

• If there is a DNS server entry for the MasterSwitch PDU, you

can choose to enter the DNS name to access the unit.

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 6

Managing the MasterSwitch PDU

Management Interfaces continued

Web interface,

continued

2. Respond to the user name and password prompts. The default for

both the Administrator user name and the Administrator password is

apc (lowercase). After you log on, you can change the user name,

password, and time-out values through the System menu. See User

Manager on page 18.

Note: Some Web interface features (data verification, Assistant

Online, and MD5 authentication) require that you enable

JavaScript or Java on your web browser, and MD5

authentication also requires that you have cookies enabled.

Control Console

interface

In addition to or instead of using the Web interface, you can use the

Control Console to manage the MasterSwitch PDU by one of the

following modes of access:

• Telnet, for remote management.

• A serial interface, for local management.

Telnet. To access the unit’s Control Console:

1. Choose Connect, then Remote Server.

2. Type the IP address of the MasterSwitch PDU.

3. Click the Connect button.

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 7

Managing the MasterSwitch PDU

Management Interfaces continued

Control Console

interface,

continued

Serial Interface. To access the unit’s Control Console, use the supplied

null-modem cable to connect the serial port of the computer to the serial

port on the MasterSwitch PDU, and set the terminal port to the following

communication settings:

Logging on. To log on to the Control Console using either Telnet or a

serial interface, respond to the user name and password prompts.The

default for both the Administrator user name and the Administrator

password is apc (lowercase).

Note: You can change the user name, password, and time-out

values through the System menu. See User Manager on

page 18.

Using menu items. All menus of the Control Console list items by

number and name.

• To select an item, type the number, and press ENTER.

• For menus that configure value, always use the Accept Changes

option to save any changes that you make.

SNMP interface MasterSwitch fully supports SNMP—all unit and outlet properties are

configurable through SNMP

. For instructions on how to use SNMP to

manage MasterSwitch, see the Mibguide.pdf and the NMS.pdf files in

the Snmp folder on the CD.

Continued on next page

Baud Rate 2400

Data Bits 8

Stop Bits 1

Parity None

Handshaking None

Local Echo Off

Terminal Type ANSI (VT100)

MasterSwitch Power Distribution Unit User’s Guide 8

Managing the MasterSwitch PDU

Management Interfaces continued

WAP Interface To access and log on to the WAP (Wireless Application Protocol)

interface of the MasterSwitch PDU:

1. In the URL Location field of the Micro browser:

Enter the unit’s IP address followed by wap.wml. The following

example shows a typical address:

123.456.78.9/wap.wml

2. Respond to the user name and password prompts. If it has not been

changed since purchase, the default for both the Administrator user

name and the Administrator password is apc (lowercase).

Depending on the level of access (Administrator, Device Manager or

Outlet User), the WAP interface will display outlets assigned to the user

who logged on and will offer the following control options for the

MasterSwitch unit:

•immediate on

•immediate off

• reboot

• master control of all outlets (All).

Note: The character preceding each outlet indicates whether the

outlet is on (+) or off (–).

MasterSwitch Power Distribution Unit User’s Guide 9

Managing the MasterSwitch PDU

Password-Protected Accounts

Account access There are up to 16 Outlet User accounts, one Administrator account,

and one Device Manager account. Each type of account provides a

different level of access to the management menus.

• Each Outlet User account has access only to the outlets

assigned to it.

• The Administrator and Device Manager accounts have access

to all outlets.

• The Administrator account can configure and manage all other

accounts.

For instructions on configuring Device Manager and Outlet User

accounts, see User Manager on page 18.

Menu Items

Account Type

Administrator Device Manager Outlet User

Outlets Yes Yes Yes

MasterSwitch Yes Yes No

Event Log Yes Yes No

Network Yes No No

System Yes No No

Logout Yes Yes Ye s

Help Yes Yes Yes

Links Yes Yes Yes

MasterSwitch Power Distribution Unit User’s Guide 10

MasterSwitch Power Distribution Unit

Menu Items

Introduction

Management

Options

Both the Web and Control Console interfaces provide the capabilities

that this section describes for managing the MasterSwitch PDU, but the

information in this section is based on the Web interface. If you are

using Telnet or a serial interface to access the MasterSwitch PDU,

terminology may differ from what is used here.

Menu access depends on which type of account has logged on. See

Password-Protected Accounts on page 9 for more information on

accounts.

Note: SNMP information appears in a separate document,

Mibguide.pdf, on this CD-ROM.

MasterSwitch Power Distribution Unit User’s Guide 11

Menu Items

Outlets

Outlet Control

Actions

You can perform the following Outlet Control Actions on individual

outlets or on all accessible outlets as a group (by Master Outlet Control).

You can apply a Control Action only to an outlet that is not executing a

command.

Item Definition

Immediate On The outlet turns on.

Immediate Off The outlet turns off.

Immediate Reboot The outlet turns off immediately, waits the outlet’s Reboot

Duration time, and turns on.

Delayed On The outlet turns on according to its Power On Delay.

Delayed Off The outlet turns off according to its Power Off Delay.

Sequenced Reboot

All outlets in the group assigned to the outlet user

immediately turn off. Each outlet then waits the longest

Reboot Duration (in seconds) of any outlet in the group,

waits its own Power On Delay, and turns on.

Delayed Reboot The outlet turns off after its Power Off Delay, waits its own

Reboot Duration, and turns on.

Delayed Sequenced

Reboot

Each outlet in the group of accessible outlets does the

following:

1. Waits its own Power Off Delay.

2. Turns off.

3. Waits the longest Reboot Duration time (in seconds) of

any outlet in the group.

4. Waits its own Power On Delay.

5. Turns on.

Cancel Pending

Commands

All pending commands are canceled for the outlet(s).

Note: The Outlet State appears in orange with an asterisk

(*), indicating that a command is pending for the

outlet(s).

MasterSwitch Power Distribution Unit User’s Guide 12

Menu Items

MasterSwitch

Configure Device

Settings

Outlet

Configuration

Item Definition

Unit Name The name of the MasterSwitch PDU.

Maximum: 23 characters.

Coldstart Delay The time that the MasterSwitch PDU waits before applying

power to outlets after AC power is applied to the unit.

Reboot Duration

The longest reboot duration of any outlet in the group of

accessible outlets. You can change this value only by

modifying the Reboot Duration of individual accessible

outlets. Sequenced Reboot and Delayed Sequenced Reboot

use this value.

Item Definition

Outlet Name The name that identifies the outlet.

Maximum: 23 characters.

Power On Delay

The time that the outlet waits before turning on after the

command is issued. Delayed On, Sequenced Reboot, and

Delayed Sequenced Reboot use this value.

Power Off Delay

The time that the outlet waits before turning off after the

command is issued. Delayed Off, Delayed Reboot, and

Delayed Sequenced Reboot use this value.

Reboot Duration The time that the outlet will remain off during a reboot.

Immediate Reboot and Delayed Reboot use this value.

URL Links Defines HTTP links to relevant Web pages.

MasterSwitch Power Distribution Unit User’s Guide 13

Menu Items

Event Log

Displaying the

Event Log

To display the Event Log, select the Event Log menu in the Web

interface or press CTRL + L in the Control Console interface.

The Event Log displays the following information for the most recent 300

events for the MasterSwitch PDU.

Retrieving the

Event Log by using

FTP

To retrieve the Event Log using client-side FTP:

1. From an MS-DOS prompt, type ftp card-ip, where card-ip is the

IP address of your MasterSwitch PDU.

2. After you log into the unit's FTP server, type dir. The screen

displays information similar to the following:

ftp>dir

200 Command okay.

150 Opening data connection for /.

--wx-wx-wx 1 apc apc 262144 Jul 5 2000 aos253.bin

--wx-wx-wx 1 apc apc 458752 Jul 5 2000 msp202.bin

-r--r--r-- 1 apc apc 4096 Jul 5 2000 event.txt

226 Closing data connection.

ftp: 194 bytes received in 0.00Seconds

194000.00Kbytes/sec.

ftp>

Continued on next page

Item Description

Date The date on which the event occurred (DD/MM/YYYY)

Time The time at which the event occurred (HH:MM:SS)

Event Description of the event.

MasterSwitch Power Distribution Unit User’s Guide 14

Menu Items

Event Log continued

Retrieving the

Event Log by using

FTP, continued

3. Type get event.txt. The MasterSwitch PDU transmits the Event

Log, containing at least the last 300 events, to your specified drive.

The screen displays information similar to the following.

ftp>get event.txt

200 Command okay.

150 Opening data connection for event.txt

226 Closing data connection.

ftp: 3694 bytes received in 0.11Seconds

33.58Kbytes/sec.

ftp>

Using a

spreadsheet to

view the Event Log

To view the event.txt file after you obtain it, use a spreadsheet

application. The file is TAB-delimited for automatic formatting of

columns.

Note: When you import the event.txt file into a spreadsheet, the

spreadsheet may display the year in the date fields as only two

digits instead of the four digits logged and displayed by the

MasterSwitch PDU. To display the year as four digits, select a

four-digit date format in the spreadsheet.

The event.txt file also includes the following information that is not

shown in the Web and Control Console Event Log screens:

• The version of the event.txt file format (first field).

• The date and time at which the event.txt file was retrieved.

• The Name, Contact, Location, and IP address for the unit’s

Management Card.

• A unique Event Code for every type of event.

Deleting the Event

interface

To delete the Event Log, type del event.txt. You are not prompted

to confirm the deletion. The screen displays information similar to the

following:

ftp>del event.txt

250 Requested file action okay, completed.

ftp>

A new event.txt file is created immediately in response to the Deleted

Log event.

MasterSwitch Power Distribution Unit User’s Guide 15

Menu Items

Network

TCP/IP The TCP/IP section of the Network menu displays settings for the

MasterSwitch PDU and allows you to configure the following TCP/IP

settings.

TFTP/FTP For control of file transfers, the TFTP/FTP section allows access to the

following menu items on the TFTP/FTP menu for the TFTP and FTP

Client and the FTP Server.

Continued on next page

Item Description

System IP The IP address of the MasterSwitch PDU

Subnet Mask The network subnet mask

Default Gateway The local default gateway (router address)

BOOTP Enables or disables BOOTP requests for TCP/IP settings at

startup.

Client or

Server Menu Item Definition

TFTP Client Remote Server IP: The network address of the TFTP server

used for downloads.

FTP Client

Remote Server IP: The network address of the FTP server used

for downloads.

User Name: The user name for access to the FTP server.

Password: The password for access to the FTP server.

FTP Server

Access: Enable or Disable FTP server access.

Port:

The TCP/IP port on which the FTP server for

the MasterSwitch PDU is located.

Default: port 21

MasterSwitch Power Distribution Unit User’s Guide 16

Menu Items

Network continued

Telnet/Web T.

SNMP The SNMP section of the Network menu displays the following SNMP

settings:

Continued on next page

Port Menu Item Definition

Telnet

Access Enables or Disables Telnet access.

Port

The TCP/IP port where the Telnet server for the

MasterSwitch PDU resides.

Default: port 23

Web

Access Enables or Disables Web access.

Port

The TCP/IP port where the Web server for the

MasterSwitch PDU resides.

Default: port 80

Item Definition

SNMP Access Enables or disables SNMP access.

Access Control Controls access to each of the four SNMP channels.

Trap Receiver Defines up to four network management stations (NMSs) to

which traps are sent.

MasterSwitch Power Distribution Unit User’s Guide 17

Menu Items

Network continued

SNMP, continued Access control. The Access Control section of the SNMP menu

identifies the current settings for all four SNMP channels and provides

the configurable values for a selected channel.

Trap Receiver. The Trap Receiver section of the SNMP menu identifies

the current settings for all four trap receivers and allows you to change

the values for a selected trap receiver.

Item Definition

Community Name

The password that the NMS (identified by the NMS IP option)

must use for SNMP access to the MasterSwitch PDU. The

allowed access type is defined by the Access Type option.

Maximum: 15 characters.

NMS IP

Limits access to the NMS or NMSs specified. You specify the

value as a specific IP address for one NMS or as an IP address

filter for multiple IP addresses. For example:

•159.215.12.1 allows only the NMS with the specific IP address

of 159.215.12.1 to have access.

•159.215.12.255 allows access for any NMS on the 159.215.12

segment.

•159.215.255.255 allows access for any NMS on the 159.215

segment.

•159.255.255.255 allows access for any NMS on the 159

segment.

•0.0.0.0 or 255.255.255.255 allows access for any NMS.

Access Type

Defines what actions the NMS that is identified by the NMS IP

option can perform:

• Write: The NMS can use GETs and SETs.

• Read: The NMS can use only GETs.

• Disabled: The NMS can use neither GETs nor SETs.

Item Definition

Community Name

The password that the MasterSwitch PDU uses when it

sends traps to the NMS identified by the Receiver NMS IP

option.

Maximum: 15 characters.

Receiver NMS IP

The IP address of the NMS that will receive traps sent by

the MasterSwitch PDU.

Note: To send no traps to any NMS, set 0.0.0.0 as the

Trap Receiver IP

Trap Generation

Enables or Disables the ability of the MasterSwitch PDU

to send traps to the NMS identified by the Receiver NMS

IP option.

Authentication Traps

Enables or Disables the ability of the MasterSwitch PDU

to send authentication traps to the NMS identified by the

Receiver NMS IP option.

MasterSwitch Power Distribution Unit User’s Guide 18

Menu Items

System

User Manager The User Manager section of the System menu displays the following

configurable properties of the Administrator and Device Manager

accounts.

Continued on next page

Administrator Account

Item Definition

Auto Logout

The amount of time the user can be inactive on the system

before being logged out automatically.

Default: 3 minutes.

Authentication

One of the following settings:

• Basic: Causes the Web Interface to use standard HTTP 1.1

• MD5: Causes the Web Interface to use an MD5-based

authentication login. For MD5 authentication to function

properly, you must have cookies enabled in your browser.

Default: Basic

User Name

The user name.

Access: Administrator only

Maximum: 10 characters

Default: apc

Password

The password for HTTP 1.1 authentication only

Access: Administrator only

Maximum: 10 characters

Default: apc

Authentication

Phrase

The password for MD5 only.

Access: Administrator only

Minimum: 15 characters

Maximum: 32 characters

Default: admin user phrase

MasterSwitch Power Distribution Unit User’s Guide 19

Menu Items

System continued

User Manager,

continued

Continued on next page

Device Manager Account

Item Definition

User Name

The user name.

Maximum: 10 characters

Default: device

Password

The password for HTTP 1.1 authentication only.

Maximum: 10 characters

Default: apc

Authentication

Phrase

The password for MD5 only.

Minimum: 15 characters

Maximum:32 characters

Default: device user phrase

MasterSwitch Power Distribution Unit User’s Guide 20

Menu Items

System continued

Outlet User

Management

You can create up to 16 independent Outlet User accounts for a

MasterSwitch PDU.

Current Outlet User List. The list shows the existing outlet user

accounts and the outlets to which they have access. To select an

existing account to edit or delete, click on the underlined user name, To

add a user, select Add New User.

Configure the Outlet User Account Settings. Following are the

configurable settings for Outlet User Manager.

Continued on next page

Item Definition

User Name

The outlet user name for both HTTP 1.1 and MD5

authentication.

Maximum: 10 characters

Note: If the User Name is in orange, the user account

has been disabled.

Password The outlet user password for HTTP 1.1 authentication.

Maximum: 10 characters

Authentication Phrase

The Outlet user authentication phrase for MD5.

Minimum: 15 characters

Maximum: 32 characters.

User Description A descriptive Identification of the outlet user.

Maximum: 30 characters

Account Status

Enables, disables, or deletes the outlet user’s account.

Note: A disabled account prevents the Outlet User of the

account from logging in. The User Name is in

orange if the account has been disabled.

MasterSwitch Outlet

Access

Selects the specific outlets to which an outlet user will

have access.

Delete User To delete an account, change the Account status to delete

Outlet User, or click Delete User.

MasterSwitch Power Distribution Unit User’s Guide 21

Menu Items

System continued

Identification

Date/Time .

Continued on next page

Item Definition

Name The system name used to identify the device. Name will be used

for the sysName OID in the SNMP agent.

Contact The contact for or owner of the device. Contact will be used for the

sysContact OID in the SNMP agent.

Location The physical location of the device. Location will be used for the

sysLocation OID in the SNMP agent.

Item Definition

Date The date for the system in the following format: MM/DD/YY

Time The time for the system in the following format: HH:MM:SS (24-hour

time).

MasterSwitch Power Distribution Unit User’s Guide 22

Menu Items

System continued

File Transfer The File Transfer section of the System menu provides access for

managing file transfers.

Continued on next page

Item Description

Remote TFTP Server IP

The IP address of the remote TFTP server

defined in the Network menu’s TFTP/FTP

settings.

TFTP: Remote Server IP

Remote FTP Server IP

The IP address of the remote FTP server

defined in the Network menu’s TFTP/FTP

settings.

FTP: Remote Server IP

Remote FTP Server User Name

The user name for the FTP server defined in

the Network menu’s TFTP/FTP settings.

FTP Client: User Name

Remote FTP Server Password

The password for the FTP server defined in

the Network menu’s TFTP/FTP settings.

FTP Client: Password

Filename The name of the file to be downloaded.

Result of Last File Transfer Displays the results of the last file transfer.

Initiate File Transfer Via Lets you choose whether the file will be

transferred by TFTP or FTP

MasterSwitch Power Distribution Unit User’s Guide 23

Menu Items

System continued

Tools

Links The link names that you configure appear on the navigation menu at the

left in the Web interface. (The APC links are pre-defined but can be

changed.)

Note: Only the Web interface of the MasterSwitch PDU displays

hyperlinks and allows you to define them.

Item Definition

No Action Causes no action.

Reboot Card Restarts the operation of the Management Card, but

does not affect the state of the MasterSwitch outlets.

Reset Card to Defaults

Restores all configuration settings, including TCP/IP

settings and user accounts, to their defaults and

enables BOOTP.

Reset Card to Defaults

Except TCP/IP

Restores all configuration settings to the default except

TCP/IP settings.

Link Type Item Definition

User Links

Name A link name that will appear on the menu bar. Up

to 3 are allowed.

URL

The HTTP link in URL form for the link name

specified as Name:

http://mysite.com/mypage.com

APC Links

Name View the names of the APC links.

URL Define the URL of each APC link.

MasterSwitch Power Distribution Unit User’s Guide 24

Menu Items

Help

Contents The Contents screen provides an overview of many parameters

reported and configured through the Web and Control Console

interfaces.

Accessing and

Navigating the

Online Help

To access the online help, do one of the following:

• In the Web interface, select Help at the lower left in the naviga-

tion frame.

• In the Control Console, type ? to access the Help menu.

When using any menu, you can access the internal help pages by

clicking ? at the end of the black title bar

APC Interactive

Assistant

APC Interactive Assistant brings APC Customer Service to the Web.

When you select APC Interactive Assistant, the MasterSwitch PDU

transmits information to the APC Interactive Assistant server. The server

then provides customized up-to-date product information (such as

whether a later version of firmware is available) and provides access to

extensive context-sensitive help.

About Card About Card provides the following information about the MasterSwitch

PDU:

• The serial number

• The hardware revision

• The date and time at which the application version and APC OS

information was loaded.

MasterSwitch Power Distribution Unit User’s Guide 25

MasterSwitch Power Distribution Unit

Configuring and Using E-mail Notification

Configuring E-mail Recipients

Menu options To identify up to four e-mail recipients, use one of the following:

• The Recipients option of the Web interface’s Events menu

• The E-mail option of the Control Console’s Network Menu

Settings

Configuring the

local SMTP server

When you select the Local SMTP Server option for the Send via

setting, you must do one of the following:

• Make sure that forwarding is enabled at that server so that the

server can route e-mail to external SMTP servers.

Note: Always see your SMTP-server administrator before

changing the configuration of your SMTP server.

• Set up a special e-mail account for the Management Card.

This account then forwards the E-mail to an external e-mail

account.

Testing E-mail In the Web interface, use the E-mail Test option to send a test e-mail

message to a configured recipient.

Setting Description

Address

Defines the user and domain names of the recipient.

To use e-mail for paging, use the e-mail address for the recipient’s

pager gateway account (for example, myacct100@skytel.com). The

pager gateway generates the page.

Note: The recipient’s pager must be able to use text-based

messaging.

Send via

Lets you choose one of the following methods for routing e-mail:

• Send e-mail through the Management Card’s SMTP server.

Selecting Local SMTP Server, which is the recommended option,

ensures that the e-mail is sent before the unit’s 20-second time-out,

and, if necessary, is retried several times.

• Send e-mail directly to the recipient’s remote SMTP server. If you

select the Recipient’s SMTP Server option, and the remote SMTP

server is busy, the time-out may prevent some e-mail from being

sent, With this option, the management card tries to send the e-mail

only once.

E-mail

Generation

Enables (by default) or disables sending e-mail to the defined

recipient.

MasterSwitch Power Distribution Unit User’s Guide 26

Configuring and Using E-mail Notification

Configuring SMTP and DNS Settings

Requirements for

using SMTP

To use the Simple Mail Transfer Protocol (SMTP) to send e-mail when

an event occurs, you must define the following settings:

• The IP address of the Domain Name Service (DNS) server.

• The DNS name of the SMTP server and the From Address set-

tings for SMTP.

• The e-mail addresses for a maximum of four recipients.

Note: To page an e-mail recipient who uses a text-based

pager gateway, see the description of the To Address

setting in Settings on page 25.

DNS server To enable the Management Card to send e-mail messages, you must

use the TCP/IP & DNS option (Web interface) or DNS option (Control

Console) in the Network menu to identify the Domain Name Service

(DNS) server by its IP address.

If the unit does not receive a response from the DNS server within five

seconds, e-mail cannot be sent. Therefore, use a DNS server on the

same segment as the unit or on a nearby segment (but not across a

WAN).

After you define the DNS server’s IP address, verify that DNS is working

correctly by entering the DNS name of a computer on your network to

obtain the IP address for that DNS name.

SMTP settings The E-mail option in the Network menu accesses the following SMTP

settings:

Setting Description

SMTP Server The DNS name of the SMTP server.

From Address

The contents of the From field in the e-mail messages sent by

the Management Card.

Note: See the documentation for your SMTP server to

determine whether you must use a valid user account

on the server for this setting.

MasterSwitch Power Distribution Unit User’s Guide 27

MasterSwitch Power Distribution Unit

Event-Related Menus and Options

Event Log

Logged events The Management Card’s event log records normal and abnormal

Management Card (system) events and MasterSwitch events. Any

conditions that cause an SNMP trap, except for SNMP authentication

failures, are logged as events. For a list of all events, see Management

Card and MasterSwitch Events on page 36.

To disable the logging of events based on their assigned severity level,

use the Actions option in the Web interface’s Events menu, as

described on page 29.

Accessing the log To view or clear the Management Card’s event log, use the Web

interface, control console, or FTP

Web interface. To display the last 300 (or fewer) events recorded in the

event log, in reverse chronological order, use the Log option in the

Events menu.

To clear all events from the log, use the Delete Log button.

Control Console. Use the control console from a local computer (by

direct serial-cable connection) or over the network (using Telnet) to do

the following:

• To display the event log, in reverse chronological order, press

CTRL+L.

• To scroll through the last 300 (or fewer) recorded events, use

the space bar.

• To clear all events from the log, type d and press ENTER while

viewing the log.

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 28

Event-Related Menus and Options

Event Log continued

Accessing the log,

continued

FTP. The event.txt file is a text version of the Management Card’s event

log.

• It is tab-delimited so that it can be imported into any spread-

sheet application.

• It reports as many as 5000 events that occurred since the log

was last deleted.

• It includes information that is not displayed in the Management

Card’s event log as displayed by the Web interface and control

console.

– The version of the event.txt file format (first field).

– The Date and Time the event.txt file was retrieved.

Note: You may need to select a four-digit date format in

your spreadsheet application to display all four digits

of the year.

– The Name, Contact, Location, and IP address of the Man-

agement Card.

– The unique Event Code for every type of event.

To use FTP to retrieve the event.txt file, do the following:

1. At a command prompt, type ftp and the IP address of the

Management Card, and press ENTER.

ftp 159.215.12.114

2. Log on.

Note: Case-sensitive User Name and Password settings (apc

by default for both) protect FTP access. On the Network

menu, use the FTP option in the control console or the

TFTP & FTP option in the Web interface to change these

settings.

3. Use the get command to transmit the text-version of the

Management Card’s event log to your local drive.

ftp>get event.txt

To clear all events from the log, use the del command. A new event.txt

file is created immediately to record the Deleted Log event.

ftp>del event.txt

250 Requested file action okay, completed.

ftp>

To exit from FTP

, type quit.

MasterSwitch Power Distribution Unit User’s Guide 29

Event-Related Menus and Options

Actions Option (Web Interface only)

Enabling and

disabling event

actions

Use the Actions option of the Events menu to enable or disable the

following for events that have a specified severity level:

• Events Log

•SNMP Traps

•Email

Some Management Card (system) events do not have a severity level,

and you cannot disable actions for those events.

Severity levels of

events

All MasterSwitch events and some Management Card events have a

default severity level of Severe, Warning, or Informational. See Severity

levels defined on page 36.

To use an evntlist.htm page to change the default severity level of an

event, see How to Configure Individual Events on page 33.

Event Log action Disable this action to prevent the logging of all events that have a

severity level. By default, all events are logged.

SNMP Traps action By default, the SNMP Traps action is enabled for all MasterSwitch

events and for Management Card events that have a severity level

(informational, warning, or severe).

To use SNMP traps for event notifications, you must first identify the trap

receivers (up to four) by their specific IP addresses. See Trap receivers

on page 30.

Email action By default, the Email action is enabled for severe events only. To use

e-mail for event notification, you must first define the e-mail recipients.

See page 31.

Related topics See Event Log on page 27.

See Management card events on page 37 and MasterSwitch events on

page 38 for a description and the default severity level (if any) for each

event.

MasterSwitch Power Distribution Unit User’s Guide 30

Event-Related Menus and Options

Recipients Option

Trap receivers You can define up to four NMSs to be used as trap receivers when an

event occurs that has SNMP traps enabled.

In the Web interface, use the Trap Receiver settings, available through

the Recipients option of the Events menu.

In the control console, use the SNMP option of the Network menu.

Continued on next page

Item Definition

Community Name The password (15 characters or less) used when traps are

sent to the NMS identified by the Receiver NMS IP setting.

Receiver NMS IP The IP address of the NMS to which traps are sent. If this

setting is 0.0.0.0 (the default), no traps are sent to any NMS.

Trap Generation Enables (by default) or disables the sending of any traps to

the NMS identified by the Receiver NMS IP setting.

Authentication

Traps

Enables or disables the sending of authentication traps to the

NMS identified by the Receiver NMS IP setting.

MasterSwitch Power Distribution Unit User’s Guide 31

Event-Related Menus and Options

Recipients Option continued

Email Recipients To identify up to four e-mail recipients to be notified of events, use one

of the following:

• The Recipients option of the Web interface’s Events menu

• The Email option of the control console’s Network Menu

When you select the Local SNMP Server option for the Send via setting,

you must do one of the following:

• Make sure that forwarding is enabled at that server so that the

server can route e-mail to external SMTP servers.

Note: Always see your SMTP server’s administrator before

changing the configuration of your SMTP server.

• Set up a special e-mail account for the Management Card. This

account then forwards the e-mail to an external account.

In the Web interface, use the Email Test option to send a test message

to a configured recipient.

Setting Description

To Address

Defines the user and domain names of the recipient.

To use e-mail for paging, use the e-mail address for the

recipient’s pager gateway account (for example,

myacct100@skytel.com). The pager gateway pages the

recipient.

Note: The recipient’s pager must be able to use text-based

messaging.

Send via

Selects one of the following methods for routing e-mail:

• Through the Management Card’s SMTP server (the

recommended option, Local SMTP Server). This option

ensures that the e-mail is sent before the Management Card’s

20-second timeout, and, if necessary, is retried several times.

• Directly to the recipient’s SMTP server (the Recipient’s SMTP

Server option). On a busy remote SMTP server, the timeout

may prevent some e-mail from being sent, and with this

option, the Management Card tries to send the e-mail only

once.

When the recipient uses the Management Card’s SMTP server,

this setting has no effect.

Email Generation Enables (by default) or disables sending e-mail to the defined

recipient.

MasterSwitch Power Distribution Unit User’s Guide 32

Event-Related Menus and Options

Email Option

Requirements for

using SMTP

To use the Simple Mail Transfer Protocol (SMTP) to send e-mail when

an event occurs, you must define the following settings:

• The IP address of the domain name service (DNS) server.

• The DNS name of the SMTP server and the From Address set-

tings for SMTP.

• The e-mail addresses for a maximum of four recipients.

Note: To page an e-mail recipient who uses a text-based

pager gateway, see the description of the To Address

setting in Email Recipients on page 31.

DNS server To enable the Management Card to send e-mail messages, you must

use the TCP/IP & DNS option (Web interface) or DNS option (control

console) in the Network menu to identify the domain name service

(DNS) server by its IP address.

If the Management Card does not receive a response from the DNS

server within five seconds, e-mail cannot be sent. Therefore, use a DNS

server on the same segment as the Management Card or on a nearby

segment (but not across a WAN).

After you define the DNS server’s IP address, verify that DNS is working

correctly by entering the DNS name of a computer on your network to

obtain the IP address for that DNS name.

SMTP settings The Email option in the Network menu accesses the following SMTP

settings:

Setting Description

SMTP Server The DNS name of the SMTP server.

From Address

The contents of the From field in the e-mail messages sent by

the Management Card.

Note: See the documentation for your SMTP server to

determine whether you must you use a valid user

account on the server for this setting.

MasterSwitch Power Distribution Unit User’s Guide 33

Event-Related Menus and Options

How to Configure Individual Events

Options to

configure

individual events

You can configure individual events as follows:

•Use the evntlist.htm page. See Event list access on this page.

•Use the I2C Configuration Utility on the MasterSwitch CD. You

edit a text file (.ini file,) convert that file to a binary configuration

file (.cfg file), and use the Management Card Wizard to send the

.cfg file to multiple Management Cards over the network. See

the Management Card Addendum on the MasterSwitch CD.

To configure the actions for events based on their default severity levels

instead of individually, see Actions Option (Web Interface only) on page

29.

Event list access To access the event list, add /evntlist.htm to the Management Card’s

URL address value (IP address or DNS name). You cannot access the

event list directly from the Web interface menus.

• For an IP address of 159.215.12.114, and the default TCP port of

80, the URL is:

http://159.215.12.114/evntlist.htm

• For an IP address of 159.215.12.114, and a TCP port other than

80 (in this example, 5000), the URL is:

http://159.215.12.114:5000/evntlist.htm

• For a DNS name of writers, the URL is:

http://writers/evntlist.htm

Event list format The evntlist.htm page defines the following for each event:

•Code: The event’s unique event code.

•Description: The text used for the event.

•Severity: The event’s default severity level.

•Configuration: The hexadecimal code that defines the actions to

occur for the event and provides a link to the event mask that

you use to configure the event. See Event mask settings on

page 34.

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 34

Event-Related Menus and Options

How to Configure Individual Events continued

Event mask

settings

From the evntlist.htm page, to reconfigure actions for an event:

1. Click the link (the current hexadecimal code) for the event.

2. Enter a new hexadecimal code as an event mask to reconfigure

the bits that control the actions for the event

3. Click Apply.

The bits are numbered 0 to 23, from left to right.

Note: Bit 5 and bits 14 through 23 are unused. Make sure these bits

are always set to 0.

Bits 0 to 3 represent the event’s severity:

Bit 4 and bits 6 to 9 enable (1) or disable (0) event logging. and trap

receivers for the event:

Bits 10 to 13 enable (1) or disable (0) e-mail recipients for the event:

Continued on next page

Settings for Bits 0 to 3 Severity

0000 No severity

0001 Informational

0010 Warning

0011 Severe

Bit number Action enabled or disabled for the event

4 Logging the event.

6 Sending traps to Trap Receiver 1

7 Sending traps to Trap Receiver 2

8 Sending traps to Trap Receiver 3

9 Sending traps to Trap Receiver 4

Bit number Action enabled or disabled for the event

10 Sending e-mail to recipient 1

11 Sending e-mail to recipient 2

12 Sending e-mail to recipient 3

13 Sending e-mail to recipient 4

MasterSwitch Power Distribution Unit User’s Guide 35

Event-Related Menus and Options

How to Configure Individual Events continued

Event mask

example

You enter the hexadecimal code 3B0800 as an event mask.

The event mask configures the following bit settings:

0011 1011 0000 1000 0000 0000

The event is configured as follows:

• The severity level is severe.

• The event will be logged.

• Traps generated by the event will be sent to trap receivers 1

and 2.

• When the event occurs, e-mail will be sent to recipient 3 only.

MasterSwitch Power Distribution Unit User’s Guide 36

Event-Related Menus and Options

Management Card and MasterSwitch Events

Event generation The Management Card and MasterSwitch both generate events, which

are logged in the event log.

Any event of either type generates a unique code, which you can use in

applications to identify the event.

To use SNMP traps for event notifications, you must first identify the trap

receivers (up to four) by their specific IP addresses. See Trap receivers

on page 30.

Severity levels

defined

Note: All MasterSwitch events and some Management Card events

have a severity level.

For information about how severity levels define the actions associated

with events, see Actions Option (Web Interface only) on page 29.

Continued on next page

Severity Definition

Severe

Requires immediate action. Severe events can cause incorrect

operation of the DC Power Plant or its supported equipment or can

cause loss of power protection during a power failure.

Warning Needs action if the condition worsens, but does not require

immediate attention.

Informational Requires no action.

MasterSwitch Power Distribution Unit User’s Guide 37

Event-Related Menus and Options

Management Card and MasterSwitch Events continued

Management card

events

Note: You cannot configure actions for Management Card events that

have no severity level.

Continued on next page

Code Severity Description

0x0001 Severe System: Coldstart. (The Management Card was turned on.)

0x0002 Severe System: Warmstart. (The Management Card was reset after

it was already turned on.)

0x0003 Warning System: SNMP configuration change.

0x0004 Informational System: An unauthorized user attempted to access the

SNMP interface.

0x0005 Warning System: An unauthorized user attempted to access the

control console interface.

0x0006 Warning System: An unauthorized user attempted to access the Web

interface.

0x0008 Warning System: Password changed.

0x000C No severity System: File transfer started. (FTP)

0x000D No severity System: File transfer started. (TFTP)

0x000F No severity System: File transfer failed.

0x0014 No severity System: Control console user logged on.

0x0015 No severity System: Web user logged on.

0x0016 No severity System: FTP user logged on.

0x0018 No severity System: Reset to Defaults.

0x0019 No severity System: Initializing data.

MasterSwitch Power Distribution Unit User’s Guide 38

Event-Related Menus and Options

Management Card and MasterSwitch Events continued

MasterSwitch

events Code Severity Description

0x0501 Warning An outlet has rebooted. If the outlet number is 0, then all

outlets have rebooted.

0x0509 Warning An outlet has turned on. If the outlet number is 0, then all

outlets have turned on.

0x050B Warning An outlet has turned off. If the outlet number is 0, then all

outlets have turned off.

0x0510 Warning An outlet has changed configuration. If the outlet number is

0, then the Master outlet has changed.

0x0901 Informational Add user.

0x0902 Informational Delete user.

0x0903 Informational Edit user.

MasterSwitch Power Distribution Unit User’s Guide 39

MasterSwitch Power Distribution Unit

Security

Security Features

Planning and

implementing

security features

As a network device that passes information across the network, the

MasterSwitch PDU is subject to the same exposure as other devices on

the network.

Use the information in this section to plan and implement the security

features appropriate for your environment.

Port assignments If a Telnet, FTP

, or Web server uses a non-standard port, a user must

specify the port when using the client interface, such as a Web browser.

The non-standard port address becomes an extra “password,” hiding

the server to provide an additional level of security. The TCP ports for

which the Telnet, FTP

, and Web servers listen are initially set at the

standard “well known ports” for the protocols.To hide the interfaces, use

any port numbers from 5000 to 65535.

User names,

passwords,

community names

All user names, passwords, and community names for SNMP are

transferred over the network as plain text. A user who is capable of

monitoring the network traffic can determine the user names and

passwords required to log in to the Administrator, Device Manager, and

Outlet User accounts of the Control Console or Web interface of a

MasterSwitch PDU. This security limitation of the protocols affects any

device using Telnet, a Web server, or an SNMP version 1 agent.

MasterSwitch Power Distribution Unit User’s Guide 40

Security

Authentication

versus encryption

The MasterSwitch PDU controls access by providing basic

authentication through user names, passwords, and IP addresses, but

provides no type of encryption. These basic security features are

sufficient for most environments, in which sensitive data is not being

transferred. To ensure that data and communication between the

MasterSwitch PDU and the client interfaces, such as Telnet and the

Web browser, cannot be captured, you can provide a greater level of

security by enabling MD5 authentication (described below) for the Web

interface.

MD5

authentication

(Web interface)

The Web interface option for MD5 authentication enables a higher level

of access security than the basic HTTP authentication scheme. The

MD5 scheme is similar to CHAP and PAP remote access protocols.

Enabling MD5 implements the following security features:

• The Web server requests a user name and a password phrase

(distinct from the password). The user name and password

phrase are not transmitted over the network, as they are in

basic authentication. Instead, a Java login applet combines the

user name, password phrase, and a unique session challenge

number to calculate an MD5 hash number. Only the hash num-

ber is returned to the server to verify that the user has the cor-

rect login information; MD5 authentication does not reveal the

• In addition to the login authentication, each form post for config-

uration or control operations is authenticated with a unique chal-

lenge and hash response.

• After the authentication login, subsequent page access is

restricted by IP addresses and a hidden session cookie. (You

must have cookies enabled in your browser.) Pages are trans-

mitted in their plain-text form, with no encryption.

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 41

Security

Authentication continued

MD5

authentication

(Web interface),

continued

If you use MD5 authentication, which is available only for the Web

interface, disable the less secure interfaces, including Telnet, FTP

, and

SNMP

. For SNMP

, you can disable write-only access so that read

access and trap facilities are still available.

Although MD5 authentication provides a much higher level of security

than the plain-text access methods, complete protection from security

breaches is almost impossible to achieve. Well-configured firewalls are

an essential element in an overall security scheme. For additional

information on MD5 authentication, see RFC document #1321 at the

Web site of the Internet Engineering Task Force. For CHAP

, see RFC

document #1994.

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 42

Security

Authentication continued

Summary of access

methods Interface Security Access Notes

Serial Control

Console

Access is by user name and

password. Always enabled.

Telnet Control

Console

These methods are available:

• User name and password

• Selectable server port

• Server Enable/Disable

The user name and password

are transmitted as plain text.

SNMP

These methods are available:

• Community Name

•NMS IP filters

• Agent Enable/Disable

• Four access communities with

read/write/disable capability

NMS IP filters allow access

from either one IP address or

from multiple IP addresses.

You specify multiple NMSs not

by their literal IP addresses

but in the format of an NMS IP

filter. See Access control

on page 17 for more

information.

FTP Server

These methods are available:

• User name and password

• Selectable server port

• Server Enable/Disable

Only the Administrator

account has access.

Web Server

These methods are available:

• User name and password

• Selectable server port

• Server Enable/Disable

•MD5 Authentication option

In basic HTTP authentication

mode, the user name and

password are transmitted

base-64 encoded (with no

encryption). MD5

authentication mode uses a

user name and password

phrase.

MasterSwitch Power Distribution Unit User’s Guide 43

MasterSwitch Power Distribution Unit

Product Information

Warranty Information

Limited warranty American Power Conversion (APC) warrants the MasterSwitch PDU to

be free from defects in materials and workmanship for a period of two

years from the date of purchase. Its obligation under this warranty is

limited to repairing or replacing, at its own sole option, any such

defective products. This warranty does not apply to equipment that has

been damaged by accident, negligence, or misapplication or has been

altered or modified in any way. This warranty applies only to the original

purchaser.

Obtaining service To obtain service under warranty, you must obtain a Returned Material

Authorization (RMA) number from APC or a designated APC service

center. Products must be returned to APC or to an APC service center

with transportation charges prepaid and must be accompanied by a

brief description of the problem and proof of date and place of purchase.

See Contacting Customer Support on page 44 for more information,

including packaging, shipping, and labeling requirements for returned

products.

Warranty

exclusions

Except as provided herein, American Power Conversion makes no

warranties, express or implied, including warranties of merchantability

and fitness for a particular purpose. Some jurisdictions do not permit

limitation or exclusion of implied warranties; therefore, the aforesaid

limitation(s) or exclusion(s) may not apply to the purchaser.

Except as provided above, in no event will APC be liable for direct,

indirect, special, incidental, or consequential damages arising out of the

use of this product, even if advised of the possibility of such damage.

Specifically, APC is not liable for any costs, such as lost profits or

revenue, loss of equipment, loss of use of equipment, loss of software,

loss of data, costs of substitutes, claims by third parties, or otherwise.

This warranty gives you specific legal rights and you may also have

other rights which vary from state to state.

MasterSwitch Power Distribution Unit User’s Guide 44

Product Information

Obtaining Customer Support

Contacting

Customer Support

To obtain customer support for problems with the MasterSwitch PDU:

1. Contact Customer Support at a phone number or address listed

under APC Worldwide Customer Support on page 53, and be

ready to provide the serial number and date of purchase of the

MasterSwitch PDU.

2. Be prepared to provide a description of the problem so that the

technician can attempt to solve the problem over the phone.

3. If phone consultation cannot solve the problem, the technician

will give you a Return Material Authorization (RMA) number. If

the MasterSwitch PDU is under warranty, repair or replacement

is free of charge. If the warranty has expired, there will be a

charge for repair or replacement.

4. If you are asked to return the MasterSwitch PDU, pack the unit

carefully. Damage sustained in transit is not covered by the

warranty.

– Enclose a letter in the package with your name, address,

RMA number, a copy of the sales receipt, your daytime

phone number, and a check as payment (if applicable).

– Mark the RMA number clearly on the outside of the shipping

carton. The factory will not accept any materials without this

marking.

5. Return the MasterSwitch PDU by insured, prepaid carrier to the

address provided by the technician.

MasterSwitch Power Distribution Unit User’s Guide 45

Product Information

Life-Support Policy

General policy American Power Conversion (APC) does not recommend the use of any

of its products in the following situations:

• In life-support applications where failure or malfunction of the

APC product can be reasonably expected to cause failure of the

life-support device or to affect significantly its safety or

effectiveness.

•In direct patient care.

APC will not knowingly sell its products for use in such applications

unless it receives in writing assurances satisfactory to APC that (a) the

risks of injury or damage have been minimized, (b) the customer

assumes all such risks, and (c) the liability of American Power

Conversion is adequately protected under the circumstances.

Examples of life-

support devices

The term life-support device includes but is not limited to neonatal

oxygen analyzers, nerve stimulators (whether used for anesthesia, pain

relief, or other purposes), autotransfusion devices, blood pumps,

defibrillators, arrhythmia detectors and alarms, pacemakers,

hemodialysis systems, peritoneal dialysis systems, neonatal ventilator

incubators, ventilators (for adults or infants), anesthesia ventilators,

infusion pumps, and any other devices designated as “critical” by the

U.S. FDA.

Hospital-grade wiring devices and leakage current protection may be

ordered as options on many APC UPS systems. APC does not claim that

units with these modifications are certified or listed as hospital-grade by

APC or any other organization. Therefore these units do not meet the

requirements for use in direct patient care.

MasterSwitch Power Distribution Unit User’s Guide 46

Product Information

Specifications

Product

specifications for

AP9211

Continued on next page

Type of

Specification Item Specification

Electrical Input:

Nominal input voltage

Acceptable input voltage

Nominal input frequency

Overcurrent protection

Input connector

100–120 VAC

90–140 VAC

50/60 Hz

15-A circuit breaker

15 ft (4.5 m) attached NEMA

5-15 line cord

Output:

Output connectors Eight NEMA 5-15 outlets

Maximum total current draw: 12 A

Physical Size (H × W × D)1.75 × 17.0 × 6.5 in

(4.4× 43.2 × 16.5 cm)

Weight: 6.0 lb (2.7 kg)

Shipping weight: 7.5 lb (3.4 kg)

Environmental Elevation (above MSL):

Operating

Storage

0 to 10,000 ft (0 to 3000 m)

0 to 50,000 ft (0 to 15 000 m)

Temperature:

Operating

Storage

32 to 104°F (0 to 40°C)

32 to 113°F (0 to 45°C)

Operating Humidity: 0 to 95%, non-condensing

Approvals EMC verification: FCC Class A; DOC Class A;

VCCI

Safety Agency: CSA; UL

MasterSwitch Power Distribution Unit User’s Guide 47

Product Information

Specifications continued

Product

specifications for

AP9212

Continued on next page

Type of

Specification Item Specification

Electrical Input:

Nominal input voltage

Acceptable input voltage

Nominal input frequency

Overcurrent protection

Input connector

100-230 VAC

90-250 VAC

50/60 Hz

12-A circuit breaker

IEC-320 C14 inlet and IEC-320

C13-to-C14 power

extender cord (2m)

Output:

Output connectors Eight IEC-320 C13 outlets

Maximum total current draw: 10 A

Physical Size (H × W × D)1.75 × 17.0 × 6.5 in

(4.4× 43.2 × 16.5 cm)

Weight: 4.5 lb (2.0 kg)

Shipping weight: 6.0 lb (2.7 kg)

Environmental Elevation (above MSL):

Operating

Storage

0 to 10,000 ft (0 to 3000 m)

0 to 50,000 ft (0 to 15 000 m)

Temperature:

Operating

Storage

32 to 104°F (0 to 40°C)

32 to 113°F (0 to 45°C)

Operating Humidity: 0 to 95%, non-condensing

Approvals EMC verification: CE with CISPR 22 and 24

Safety Agency: VDE; IEC 60950

MasterSwitch Power Distribution Unit User’s Guide 48

Product Information

Specifications continued

Product

specifications for

AP9217

Continued on next page

Type of

Specification Item Specification

Electrical Input:

Nominal input voltage

Acceptable input voltage

Nominal input frequency

Overcurrent protection

Input connector

100–120 VAC

90–140 VAC

50/60 Hz

20-A circuit breaker

12 ft (3.7 m) attached, NEMA

L5-20, twist lock cord

Output:

Output connectors Eight NEMA 5-15 outlets

Maximum total current draw: 16A

Physical Size (H × W × D)1.75 × 17.0 × 6.5 in

(4.4× 43.2 × 16.5 cm)

Weight: 6.6 lb (3.0 kg)

Shipping weight: 9.0 lb (4.1 kg)

Environmental Elevation (above MSL):

Operating

Storage

0 to 10,000 ft (0 to 3000 m)

0 to 50,000 ft (0 to 15 000 m)

Temperature:

Operating

Storage

32 to 104°F (0 to 40°C)

32 to 113°F (0 to 45°C)

Operating Humidity: 0 to 95%, non-condensing

Approvals EMC verification: FCC Class A; DOC Class A;

VCCI

Safety Agency: UL

MasterSwitch Power Distribution Unit User’s Guide 49

Product Information

Specifications continued

Product

specifications for

AP9218 Type of

Specification Item Specification

Electrical Input:

Nominal input voltage

Acceptable input voltage

Nominal input frequency

Overcurrent protection

Input connector

100-230 VAC

90-250 VAC

50/60 Hz

20-A circuit breaker

IEC-320 C20 inlet and IEC-320

8.2 ft (2.5 m), detached,

IEC C20-H05W-F361,

50-C-19 cord

Output:

Output connectors Eight IEC 320-C13 outlets

Maximum total current draw: 16 A

Physical Size (H × W × D)1.75 × 17.0 × 6.5 in

(4.4× 43.2 × 16.5 cm)

Weight: 6.6 lb (3.0 kg)

Shipping weight: 9.0 lb (4.1 kg)

Environmental Elevation (above MSL):

Operating

Storage

0 to 10,000 ft (0 to 3000 m)

0 to 50,000 ft (0 to 15 000 m)

Temperature:

Operating

Storage

32 to 104°F (0 to 40°C)

5 to 149°F (-15 to 65°C)

Operating Humidity: 0 to 95%, non-condensing

Approvals EMC verification: CE with CISPR 22 and

CISPR24

FCC Part 15 Class A, AS/NZS

3548 and VCCI

Safety Agency: VDE; IEC 60950, UL

MasterSwitch Power Distribution Unit User’s Guide 50

MasterSwitch Power Distribution Unit

About Card,24

Access

limiting NMS access by IP

address, 17, 42

Account types

access to menus for each type,9

Administrator,18

Device Manager,19

Outlet User,20

Actions option, Events menu,29

Administrator account,18

Approvals

AP9211,46

AP9212,47–48

Authentication,40

Authentication Traps, Trap

Receiver setting,30

Auto-configuration,4

Code column, in event list,33

Codes, event configuration,34

Community Name

as Trap Receiver setting,30

Configuration

auto-configuration,4

customizing,4

FTP,15

TCP/IP settings,4

Telnet port,16

TFTP,15

using menu options,10

Web port,16

Configuration column, in event

list,33

Configure Device Settings,12

Configuring

event codes,34

multiple management cards,33

Contents screen,24

Control Console interface,6

Customer Support,

contacting,53

Customizing configuration,4

Date/Time section, System

menu,21

DC Power Plant

events listed and described,38

Delete Log button,27

Deleting the Event Log,14

Description column, in event

list,33

Device Manager account,19

Disabling

e-mail for an event,34

e-mail to a recipient,31

email to a recipient,25

sending any traps to an NMS,30

sending authentication traps to an

NMS,30

traps for an event,34

DNS

option on Network menu, Control

Console,26

DNS (Domain Name Service)

option on Network menu, control

console,32

E-mail

configuring,32

disabling for an event,34

Email option on Events menu,31

Email Test option,31

enabled by default for severe

events,29

enabling and disabling,31

enabling for an event,34

reason to use local DNS

server,32

setting up an account for the

management card,31

using for paging,31

configuring,26

Email Test option,25

enabling and disabling,25

option on Events menu,25

reason to use local DNS

server,26

setting up an account for the

Management Card,25

using for paging,25

Email Generation

Email Recipients setting,31

Email Recipients settings,31

Email Generation,25

Send via,25

To Address,25

Enabling

e-mail for an event,34

e-mail forwarding to external

SMTP servers,31

email forwarding to external

SMTP servers,25

e-mail to a recipient,31

email to a recipient,25

sending any traps to an NMS,30

sending authentication traps to an

NMS,30

traps for an event,34

Encryption not supported,40

Event Log

contents,13–14

deleting,14

displaying,13

menu,13

retrieving wth FTP,13

viewing as a spreadsheet,14

Event log for management card

deleting the log

del command (FTP),28

Delete button,27

typing d in control

console,27

displaying the log

CTRL+L in control

console,27

Log option,27

Event mask codes for event

configuration,34

event.txt file

contents,28

importing into spreadsheet,28

Events listed and described

DC Power Plant events,38

management card events,37

system events,37

Events menu options

Actions,29

Email,29

Log,27

Recipients,25, 31

SNMP traps,29

evntlist.htm

format and column contents,33

purpose,33

Index

MasterSwitch Power Distribution Unit User’s Guide 51

File Transfer,22

From Address setting, for e-

mail,32

From Address setting, for

email,26

Front panel,1

FTP

to retrieve text version of event

log,28

Help

Help menu,24

Interactive Assistant,24

I2C utility, to configure multiple

management cards,33

Identification section, System

menu,21

Informational severity level,36

Interactive Assistant,24

Interfaces, management,5

IP addresses

of DNS server for e-mail,32

of DNS server for email,26

of trap receivers,30

LEDs,2

Life-support policy,45

Links section, System menu,23

Local SMTP Server option, 25,

Log option, Events menu,27

Logging an event, configuration

code for,34

Management card

events listed and described,37

using the Wizard,33

Management interfaces

Control Console,6

Web,5

Managing MasterSwitch,5

MasterSwitch menu,12

MD5 authentication,40

Menu items,10

Menus

Event Log,13

Help,24

MasterSwitch,12

Network,15

Outlets,11

System,18

Network menu,15

Network menu options

DNS (Control Console),26

DNS (control console),32

Email (Control Console),25

Email (control console),31

TCP/IP & DNS (Web

interface),26, 32

Online help,24

Outlet Configuration,12

Outlet Control Actions,11

Outlet User accounts,20

Outlet User Management,20

Outlets menu,11

Paging by using Email,25

Paging by using e-mail,31

Panel

front,1

rear,3

Password-protected accounts,9

Passwords

for NMS that is a trap

receiver,30

Port assignments,39

Problems, persistent,44

Product description,1

Product information,43

Rear panel,3

Receiver NMS IP, Trap Receiver

setting,30

Recipient’s SMTP Server

option,25, 31

Recipients option, Events

menu, 25, 31

RMA (return material

authorization) number,43

Security,39

authentication,40

features,39

Send via, Email Recipients

setting,31

Send via, Email Recipients

settings,25

Service, obtaining,43

Setup, initial,4

Severe severity level,36

Severity column, in event list,33

Severity levels (of Events),36

SMTP settings,32

From Address,26

SMTP Server,26

SNMP

interface,7

SNMP traps option, Events

menu,29

SNMP section, Network

menu,16

Specifications

AP9211,46

AP9212,47–48

System events, listed and

described,37

System menu,18

TCP/IP

configuring settings,4, 15

Reset Card to Defaults except

TCP/IP,23

section of Network menu,15

TCP/IP & DNS option, Network

menu (Web interface), 26, 32

Telnet port, configuring,16

Testing Email,25

Testing e-mail,31

TFTP/FTP section, Network

menu,15

To Address, Email Recipients

setting,25, 31

Tools,23

Trap Generation, trap receiver

setting,30

Trap receivers

settings,30

Index

MasterSwitch Power Distribution Unit User’s Guide 52

Traps

disabling for an event,34

enabling for an event,34

Troubleshooting

e-mail configuration,32

email configuration,26

URLs

URL for event list,33

User Manager,18

Warning severity level,36

Warranty information,43

Web interface,5

Web port, configuring,16

MasterSwitch Power Distribution Unit User’s Guide 53

Contact Information

APC Worldwide Customer Support

Customer support for this or any other APC product is available at no

charge. You can contact APC Customer Support in any of the following

ways:

• Use an APC web page to find answers to frequently asked

questions (FAQs), to access documents in the APC Knowledge

Base, and to submit customer support requests.

–http://www.apcc.com (Corporate Headquarters)

Connect by links to APC web pages for specific countries

and regions, each of which provides customer support infor-

mation.

–http://www.apcc.com/support/

Submit customer support requests.

• Contact local or regional APC Customer Support by telephone

or e-mail.

– For e-mail addresses and local, country-specific, customer

support telephone numbers worldwide, go to

http://www.apcc.com/support/contact.

– For e-mail addresses and technical support telephone num-

bers of major APC regional customer support centers, use

the following list:

• Contact the APC representative or other distributor from whom

you purchased your APC hardware device or APC software

application for information on how to obtain local customer sup-

port.

in whole or in part without permission is prohibited. APC and NetShelter are registered

trademarks of American Power Conversion Corporation. All other trademarks,

product names, and corporate names are the property of their respective

owners and are used for informational purposes only.

990-6018E 07/2001

APC Headquarters

(U.S. and Canada) (1) (800) 800-4272 (toll free)

Latin America

(1) (401) 789-5735 (United

States)

apctchla@apcc.com

Europe, Middle East,

Africa

(353) (91) 702020 (Ireland)

apceurtech@apcc.com

Japan (03) 5434-2021

jsupport@apcc.com

Apc Ap9211 Users Manual MasterSwitch User Guide

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