Apc Ap9617 Users Manual

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®

Network

Management

Card

AP9617

AP9618

AP9619

Installation and

Quick-Start Manual

How to Avoid Equipment Damage

Disconnect UPS

power

You do not need to turn off a Symmetra® or a Silcon™ model

UPS to install the Management Card.

Smart-UPS

1. Turn off the equipment that connects to the UPS.

2. Disconnect the UPS from its AC input source.

3. Press the OFF button on the UPS for approximately five

seconds to turn off the DC (battery) power.

Matrix-UPS

1. Turn off the equipment that connects to the UPS.

2. Turn off the circuit breaker on the rear panel of the UPS.

Disconnect

chassis power

Make sure that any Expansion Chassis or Triple Expansion

Chassis is disconnected from all power: disconnect the chassis

cable from the UPS and, if the AC-to-DC Adapter (AP9505)

option is used, disconnect the adapter from the chassis.

Caution

Damage to the UPS or APC Network Management

Card (AP9617 or AP9618) can result if you do not

remove all AC and DC power from a Smart-UPS®

or Matrix-UPS®, Expansion Chassis, or a Triple

Expansion Chassis before you install the

Management Card.

How to Recover from a Lost Password

You can use a local computer, a computer that connects to the

Management Card through the serial port at the Management

Card’s UPS or expansion chassis, to access the Control

Console.

1. Select a serial port at the local computer and disable any

service that uses that port.

2. Unless an APC smart-signaling cable (940-0024 or 940-

1524) is already connected to the selected port, connect

the smart-signaling cable that came with the Management

Card to the selected port and to the serial port at the

Management Card’s UPS or chassis.

3. Run a terminal program (such as HyperTerminal) and

configure the selected port for 2400 bps, 8 data bits, no

parity, 1 stop bit, and no flow control, and save the

changes.

4. Press ENTER to display the User Name prompt.

5. Press the reset button on the Management Card.

6. Press ENTER and use apc for the User Name and

Password. (If you take longer than 30 seconds to log on,

you will need to repeat steps 4 and 5.)

7. Select System in the Control Console menu and User

Manager in the System menu.

8. Select Administrator and follow the on-screen

instructions to change the User Name and Password

settings, both of which are now defined as apc.

9. Press CTRL-C and log off.

Note

Reconnect any cable disconnected in step 2,

and restart any service disabled in step 1.

Preliminary Information

New standard

features

The AP9617, AP9618, and AP9619 Management Cards

include the following new features:

• Generates system log (Syslog) messages

• Allows using a dynamic host configuration protocol

(DHCP) server to provide the TCP/IP values a Network

Management Card needs for network communication

Existing features All Network Management Cards still include the following

standard features:

• Detects 10/100 Mbps connection speeds

• Provides a data log accessible by FTP or a Web browser

• Provides UPS scheduling features

• Provides support for the APC PowerChute Network

Shutdown utility

• Provides an event log which is accessible by Telnet, FTP

,

or a Web browser

• Generates Email notifications for UPS or system events

• Limits SNMP traps and Email notifications based on the

severity level of the events

• Allows using the APC Management Card Wizard to

configure multiple Management Cards simultaneously

over the network

• Provides support for APC Silcon UPS models

• Provides UPS-specific application modules based on the

Management Card’s hardware platform, and the

application module’s

AP9618 features The AP9618 Network Management Card EM/MDM includes

the analog modem and Integrated Environmental Monitor

features described on page 4.

AP9619 features The AP9619 Network Management Card EM includes the

Integrated Environmental Monitor features described on page

4; the AP9619 does not include the analog modem feature.

Preliminary Information

AP9618U and

AP9619U

upgrade kits

You can use an AP9618U kit to convert an AP9617 Network

Management Card EX or an AP9619 Network Management

Card EM into an AP9618 Network Management Card EM/

MDM.

You can use an AP9619U kit to convert an AP9617 Network

Management Card EX into an AP9619 Network Management

Card EM.

Integrated

Environmental

Monitor feature

(AP9618 and

AP9619)

The AP9618 and AP9619 Management Cards include an

Integrated Environmental Monitor that provides the following

features:

• A temperature/humidly probe

• Two input contacts

• Two-position output relay

In addition to the Integrated Environmental Monitor, an

AP9618 or AP9619 Management Card can still monitor and

manage an external Environmental Monitoring Unit or

Environmental Monitoring Card.

Internal analog

modem feature

(AP9618)

An AP9618 Network Management Card EM/MDM has an

internal analog modem that provides for the following out-of-

band communication:

• Dial-out notifications for APC’s Remote Monitoring

Service (RMS)

• Dial-in access to the Management Card’s Console

Interface

Related

documents

The APC Network Management Card utility CD contains the

following documentation:

•Network Management Card User’s Guide

(.\doc\usrguide.pdf)

•Management Card Addendum (.\doc\addendum.pdf)

•PowerNet® Management Information Base (MIB)

Reference Guide (.\doc\mibguide.pdf)

•CD-ROM contents file (.\content.txt)

•Network Management Card Release Notes

(.\relnotes.txt)

• Installation instructions in text format (.\install.txt)

• Troubleshooting documents (.\trouble\*.*)

Installation in a UPS

Overview You can install the Management Card in a card slot in a

Smart-UPS, Matrix-UPS, or Symmetra. For a Silcon UPS, the

Management Card installs in a Silcon Triple Expansion

Chassis (AP9604S).

Step 1: Turn off

all power

(Smart-UPS or

Matrix-UPS)

You do not need to turn power off for a Symmetra UPS.

Smart-UPS

1. Turn off the equipment that connects to the UPS.

2. Disconnect the UPS from its AC input source.

3. Press the OFF button on the UPS for approximately five

seconds to turn off the DC (battery) power.

Matrix-UPS

1. Turn off the equipment that connects to the UPS.

2. Turn off the circuit breaker on the rear panel of the UPS.

Caution

Damage to the UPS or Management Card can

result if you do not remove all AC and DC power

from a Smart-UPS or Matrix-UPS model UPS.

Installation in a UPS

Step 2: Install

the Network

Management

Card

If you are installing the Management Card in a Symmetra UPS

that uses more than one APC management product, see

Installation of Multiple Management Cards, a copy of which

came with the Management Card. You must install the APC

management products in the correct order for them to operate

properly.

1. Use the same screws that hold the slot cover in place to

secure the Management Card in the UPS card slot.

2. Connect a network interface cable to the 10/100Base-T

network connector on the Management Card.

3. Reconnect the UPS to its input power source.

4. Turn on the UPS.

5. See “Quick Configuration” on page 10.

Caution

The Network Management Card is sensitive to

static electricity. When handling the

Management Card, touch only the end plate

while using one or more of these electrostatic-

discharge devices (ESDs): wrist straps, heel

straps, toe straps, or conductive shoes.

ModemModemProbe

Expansion/Triple Chassis Installation

Overview Use an Expansion Chassis or a Triple Expansion Chassis if the

UPS has no card slot available.

The Management Card installs in the chassis and

communicates with the UPS through the cable connection

between the chassis and the UPS.

When to use the

AC adapter

(AP9505)

Use the optional AC adapter with a chassis under the following

circumstances:

• To connect the chassis to an independent AC input so

that the Management Card can continue to operate if the

UPS is turned off or fails.

• To provide the APC management products mounted in a

Triple Expansion Chassis with more current than the

UPS can provide through the UPS-to-chassis cable.

– A Silcon UPS provides up to 500 mA.

– A Matrix-UPS, Smart-UPS, or Symmetra provides up

to 200 mA.

For information about the current requirements for APC

management products, do the following:

a. Go to APC’s Support page

b. Click the Knowledge Base link in the “Search the

Knowledge Base” section.

c. Use “current draw” as your search phrase.

d. Select the “Recommended connection order and

power requirements for APC SmartSlot accessories”

document.

Step 1:

Disconnect the

chassis from all

power

Make sure that the chassis is disconnected from any power

source: Disconnect the chassis cable from the UPS and, if the

UPS uses an AC adapter, disconnect that adapter from the

chassis.

Note

Use only a Silcon Triple Expansion Chassis

(AP9604S) with a Silcon UPS.

Expansion/Triple Chassis Installation

Step 2: Install

the Network

Management

Card

If the UPS uses more than one APC management product, see

Installation of Multiple Management Cards, a copy of which

came with the Management Card. You must install the APC

management products in the correct order for them to operate

properly.

1. If a cable is connected to the serial port at the UPS or

chassis, stop the APC service that uses that serial

connection and disconnect the cable.

2. If you are installing a chassis, connect the chassis to the

UPS serial port.

3. Use the same screws that hold the expansion slot cover in

place to secure the Management Card in the chassis slot.

4. Connect a network interface cable to the Management

Card’s 10/100Base-T network connector.

5. If you are using the AC Adapter (AP9505):

a. Connect the adapter to the chassis.

b. Connect the adapter to an independent AC input so

that the Management Card can continue to operate if

the UPS is turned off or fails.

6. If you disconnected a cable in step 1, reconnect that cable

to the serial port at the chassis, and restart the associated

APC service.

7. See “Quick Configuration” on page 10.

Caution

The Network Management Card is sensitive to

static electricity. When handling the

Management Card, touch only the end plate

while using one or more of these electrostatic-

discharge devices (ESDs): wrist straps, heel

straps, toe straps, or conductive shoes.

Mode mMode mProbe

8

Quick Configuration

Overview You must configure the following TCP/IP settings before the

Management Card can operate on a network:

•The

IP address of the Management Card

• The subnet mask

• The default gateway

TCP/IP

configuration

methods

Use one of the following methods to define the TCP/IP settings

needed by the Management Card:

• The APC Management Card Wizard (see “APC

Management Card Wizard” on page 11)

• A DHCP or BOOTP server (see “BOOTP & DHCP

configuration” on page 11)

• A local computer (see “Local access to the control

console” on page 14)

• A networked computer (see “Remote access to the

control console” on page 15)

Note

If a default gateway is unavailable, use the

IP address of a computer located on the

same subnet as the Management Card that

is usually running. The Management Card

uses the default gateway to test the network

when traffic is very light. See “Watchdog

Features” in the “Introduction” of the

Network Management Card User’s Guide

(.\doc\usrguide.pdf) for more information

about the watchdog role of the default

gateway.

Quick Configuration

APC

Management

Card Wizard

You can use the APC Management Card Wizard at a Windows

95, Windows 98, Windows NT 4.0, or Windows 2000

computer to configure a Management Card.

1. Follow the on-screen instructions to install the Wizard

from the APC Network Management Card utility CD.

2. Launch the Wizard, when prompted, or, if prompted to

restart the computer, access the Wizard from the Start

menu after the computer has restarted.

3. Wait for the Wizard to discover the unconfigured

Management Card, then follow the on-screen instructions.

BOOTP & DHCP

configuration

The Boot Mode setting, a TCP/IP option in the Management

Card’s Network menu, identifies how the TCP/IP settings will

be defined. The possible settings are Manual, DHCP only,

BOOTP only, and DHCP&BOOTP (the default setting).

With Boot Mode set to DHCP&BOOTP, the Management

Card attempts to discover a properly configured server. It first

searches for a BOOTP server, then a DHCP server, and repeats

this pattern until it discovers a BOOTP or DHCP server.

To configure multiple Management Cards, or to

configure a Management Card from a

configuration file, see the Management Card

Addendum (.\doc\addendum.pdf).

Note

If you leave the Start a Web browser when

finished option enabled, you can use apc for

both the User Name and Password to access

the Management Card through your browser.

Note

The DHCP&BOOTP setting assumes that a

properly configured DHCP or BOOTP server is

available to provide TCP/IP settings to APC

Network Management Cards. If these servers are

unavailable, see “APC Management Card

Wizard” on page 11, “Local access to the control

console” on page 14, or “Remote access to the

control console” on page 15 to configure the

needed TCP/IP settings.

For more information about using a server to

configure a Management Card’s TCP/IP settings,

see “BOOTP” on page 12 or “DHCP” on page 13.

Quick Configuration

BOOTP. You can use an RFC951-compliant BOOTP server to

configure the TCP/IP settings the Management Card needs.

1. Enter the Management Card’s MAC and IP addresses, the

subnet mask, and default gateway settings, and an optional

Bootup File Name in the BOOTPTAB file of the BOOTP

server.

2. When the Management Card reboots, the BOOTP server

provides it with the TCP/IP settings.

– If you specified a bootup file name, the Management

Card will attempt to transfer that file from a TFTP or

FTP server residing on the BOOTP server. The

Management Card will assume all settings specified in

the bootup file.

– If you did not specify a bootup file name, the

Management Card can be configured remotely by using

Telnet or by using the Web interface: User Name and

Password are both apc, by default.

See the Network Management Card Quality

Assurance slip for the MAC address.

You must use the APC Management

Card Wizard or the APC initialization

(*.ini) text-to-binary configuration

(*.cfg) conversion utility, i2c300, to

create the bootup file. To create a bootup

file, see the BOOTP section in the

Management Card Addendum

(.\doc\addendum.pdf).

Quick Configuration

DHCP. You can use a RFC2131/RFC2132-compliant DHCP

server to configure the TCP/IP settings the Management Card

needs.

1. A Management Card sends out a DHCP request that use

the following to identify itself:

– A Vendor Class Identifier (APC by default)

– A Client Identifier (by default, the Management Card’s

MAC address value)

– A User Class Identifier (by default, the identification of

the Management Card’s application firmware)

2. A properly configured DHCP server responds with a

DHCP offer that includes all of the settings that the

Management Card needs for network communication. The

DHCP offer also includes the Vendor Specific Information

option (DHCP option 43). By default, the Management

Card will ignore DHCP offers that do encapsulate the APC

cookie in the Vendor Specific Information option using

the following hexidecimal format:

Option 43 = 01 04 31 41 50 43

where

– the first byte (01) is the code

– the second byte (04) is the length

– the remaining bytes (31 41 50 43) are the APC

cookie

This section briefly summarizes the Management

Card communication with a DHCP server. For

more detail about how a DHCP server is used to

configure the network settings for a Management

Card, see “DHCP Configuration” in the Network

Management Card User’s Guide

(.\doc\usrguide.pdf).

Refer to your DHCP server documentation

for information about adding code to the

Vendor Specific Information option. To

disable the APC cookie requirement, see

“Local access to the control console” on

page 14 or “Remote access to the control

console” on page 15 to change the control

console’s DHCP Cookie Is setting, an

Advanced option in the TCP/IP menu.

Quick Configuration

Local access to

the control

console

You can use a local computer, a computer that connects to the

Management Card through the serial port at the Management

Card’s UPS or expansion chassis, to access the Control

Console.

1. Select a serial port at the local computer and disable any

service that uses that port.

2. Unless an APC smart-signaling cable (940-0024 or 940-

1524) is already connected to the selected port, connect

the smart-signaling cable that came with the Management

Card to the selected port and to the serial port at the

Management Card’s UPS or chassis.

3. Run a terminal program (such as HyperTerminal) and

configure the selected port for 2400 bps, 8 data bits, no

parity, 1 stop bit, and no flow control, and save the

changes.

4. Press ENTER to display the User Name prompt.

5. Use apc for the User Name and Password.

6. See “Control console” on page 16 to finish the

configuration.

Quick Configuration

Remote access

to the control

console

From any computer on the same subnet as the Management

Card, you can use ARP and Ping in a process known as

gleaning, to assign an IP address to a Management Card, and

then use Telnet to access that Management Card’s control

console and configure the needed TCP/IP settings.

1. Use ARP to define an IP address for the Management

Card, and use the Management Card’s MAC address in the

ARP command. For example, to define an IP address of

159.215.15.141 for a Management Card that has a MAC

address of 00 c0 b7 63 9f 67, use one of the following

commands:

– Windows command format:

arp -s 159.215.15.141 00-c0-b7-63-9f-67

– LINUX command format:

arp -s 159.215.15.141 00:c0:b7:63:9f:67

2. Use Ping with a size of 113 bytes to assign the IP address

defined by the ARP command. For the IP address defined

in step 1, use one of the following Ping commands:

– Windows command format:

ping 159.215.15.141 -l 113

– LINUX command format:

ping 159.215.15.141 -s 113

3. Use Telnet to access the Management Card at its newly

assigned IP address. For this example, use this command:

telnet 159.215.15.141

4. Use apc for both the User Name and Password.

5. See “Control console” on page 16 to finish the

configuration.

Note

After a Management Card has its IP address

configured, you can use Telnet, without first using

ARP and Ping, to access that Management Card.

The Network Management Card quality

assurance test slip lists the MAC address.

Quick Configuration

Control console After you log on at the control console, as described in either

“Local access to the control console” on page 14 or “Remote

access to the control console” on page 15:

1. Choose Network from the Control Console menu.

2. Choose TCP/IP from the Network menu.

3. If necessary, change the Boot Mode setting to Manual.

4. Set the System IP

, Subnet Mask and Default Gateway

address values.

5. Press CTRL-C to exit to the Control Console menu.

6. Log out (option 4 in the Control Console menu) to have

the changes take effect.

Note

If you disconnected a cable during the

procedure described in “Local access to the

control console” on page 14, reconnect that

cable and restart the associated service.

How to Access a Configured Network

Management Card

Overview Once the Management Card is running on your network, you

can use several different interfaces to access the Management

Card.

Web interface You can use Internet Explorer 5.0 (and higher) or Netscape®

4.0.8 (and higher) browsers to configure Management Card

options, or to view the Event log.

1. Address the Management Card by its IP address or DNS

name (if configured).

2. Enter the User Name and Password (apc by default).

Telnet You can use Telnet to access a Management Card’s Control

Console from any computer on the same subnet.

1. At a command prompt, type telnet <address>and

press ENTER at a command prompt, where

<address> is the Management Card’s IP address or

DNS name (if configured).

2. Enter the User Name and Password (apc by default).

SNMP After you add the PowerNet MIB to a standard SNMP MIB

browser, you can use that browser for SNMP access to a

Management Card. The default read community name is

public; the default read/write community name is private.

Note

For more information about how to use the

interfaces identified here, see the Network

Management Card User’s Guide

(.\doc\usrguide.pdf) and the Management Card

Addendum (.\doc\addendum.pdf).

How to Access a Configured Network Management Card

FTP You can use FTP (enabled by default) to download new

firmware to a Management Card, or to access a copy of a

Management Card’s event or data logs.

1. At a command prompt, type ftp address and press

ENTER, where address is the Management Card’s IP

address.

2. Enter the User Name and Password (apc by default).

APC

Management

Card Wizard

You can use the APC Management Card Wizard to configure

multiple Management Cards over the network.

Analog modem

(AP9618)

The AP9618 Network Management Card EM/MDM has an

internal analog modem you can use for dial-in access to its

Management Card’s control console.

Radio Frequency Interference

This equipment has been tested and found to comply with the

limits for a Class A digital device, pursuant to part 15 of the

FCC Rules. These limits are designed to provide reasonable

protection against harmful interference when the equipment is

operated in a commercial environment. This equipment

generates, uses, and can radiate radio frequency energy and, if

not installed and used in accordance with this user manual,

may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to

cause harmful interference. The user will bear sole

responsibility for correcting such interference.

This Class A digital apparatus complies with Canadian

ICES-003.

Cet appareil numérique de la classe A est conforme à la norme

NMB-003 du Canada.

a

War ning

Changes or modifications to this unit not

expressly approved by the party responsible

for compliance could void the user’s authority

to operate this equipment.

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