Apc Back Ups Pro 1300 Users Manual BU QS 990 3787 MN01 EN

BR1300, B1500 BR1300, B1500

BACK-UPS PRO BR1300G apc-backups-pro-1300-br1300g-manual

BR1500G to the manual 6bb282bf-cc4f-4234-a07e-e17c88282845

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Back-UPS®Pro 1300/1500 Installation and

Operation

Connect the battery

Install PowerChute® Personal Edition Software

APC PowerChute Personal Edition software provides automatic file saving and

shutdown of your computer in the event of a power failure. Use the cable supplied with

the Back-UPS to connect the data port on the Back-UPS to the USB port on your

computer. Place the CD into your computer, and follow the on-screen instructions.

Inventory Safety

Do not install the Back-UPS in direct

sunlight, in excessive heat,

humidity, or in contact with fluids.

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Back-UPS® Pro Installation and Operation2

Connect the equipment

Battery Backup and Surge Protected outlets

When the Back-UPS is receiving input power, the

Battery Backup with Surge Protection outlets will

supply power to connected equipment. During a

power outage or other utility problems, the Battery

Backup outlets receive power for a limited time from

the Back-UPS.

Connect equipment such as printers, fax machines,

scanners, or other peripherals that do not need battery

backup power to the Surge Protection Only outlets.

These outlets provide full-time protection from surges

even if the Back-UPS is switched OFF.

Master and Controlled outlets

To conserve electricity, when the device connected to

Master Outlet goes into Sleep or Standby mode, or

turns Off, the Controlled device(s) will shut down as

well, saving electricity.

Connect a master device, such as a desktop computer

or audio/visual receiver to the Master outlet. Connect

peripheral devices such as a printer, speakers, or a

scanner to the Controlled outlets.

USB and Serial Data port To use PowerChute Personal Edition, connect a serial cable or USB cable.

Ground screw Connect the ground lead of additional surge suppression devices such as network and data line

surge protectors.

Building Wiring Fault

indicator If this indicator is illuminated, there is a problem with the wiring in the building. Contact an

electrician immediately and do not use the Back-UPS.

Surge Protected outlets,

controlled by the Master

outlet

These outlets are protected from electrical surges, and will disconnect from utility power during

a power outage, or if the Master device goes into Sleep or Standby mode.

Surge Protected outlets These outlets provide full-time protection from surges, even if the Back-UPS is off. Connect

equipment such as printers and scanners that do not require battery backup protection.

Battery Backup outlets with

Surge Protection During a power outage or other utility problems, the Battery Backup outlets receive power for a

limited time from the Back-UPS. Connect critical equipment such as desktop computer,

computer monitor, modem or other data sensitive devices into these outlets.

Battery Backup outlets with

Surge Protection, controlled

by the Master outlet

These outlets will supply battery power to the connected equipment during a power outage.

Power will be disconnected to these outlets if the Master device goes into Sleep or Standby

mode. Connect equipment such as a computer monitor to these outlets.

Master outlet Connect the master device to this outlet, in most scenarios, this will be the main computer.

External Battery Pack

connector Connect an external battery pack to provide additional battery backup runtime (Back-UPS RS

1500 only).

Co-axial ports with surge

protection Connect a cable modem or other equipment with coaxial jacks.

In & Out Ethernet surge-

protected ports Use an ethernet cable to connect a cable modem to the IN port, and connect a computer to the

OUT port.

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Back-UPS® Pro Installation and Operation 3

Operation

Power-Saving Function

To conserve electricity, configure the Back-UPS to recognize a Master device, such as a desktop

computer or an A/V receiver, and Controlled peripheral devices, such as a printer, speakers, or a scanner.

When the Master device goes into Sleep or Standby mode, or is switched OFF, the Controlled device(s)

will be switched off as well, saving electricity.

Enable the Power-Saving function. Press and hold MUTE and DISPLAY simultaneously for two seconds. The

Back-UPS will beep to indicate that the feature is enabled. The leaf icon on the display will illuminate.

Disable the Power-Saving function. Press and hold MUTE and DISPLAY simultaneously for two seconds. The

Back-UPS will beep to indicate that the feature is disabled. The leaf icon on the display will darken.

Setting the threshold. The amount of power used by a device in Sleep or Standby mode varies between devices. It

may be necessary to adjust the threshold at which the Master outlet signals the Controlled outlets to shut down.

1. Ensure a master device is connected to the Master outlet. Put that device into Sleep or Standby mode, or turn it

OFF.

2. Press DISPLAY and MUTE simultaneously and hold for six seconds, until the leaf icon flashes three times and the

Back-UPS beeps three times.

3. The Back-UPS will now recognize the threshold level of the Master device and save it as the new threshold setting.

Power-Saving Display

The display interface can be configured to be continuously illuminated, or to save energy, it can be configured to

darken after a period of inactivity.

1. Full Time Mode: Press and hold DISPLAY for two seconds. The display will illuminate and the Back-UPS will beep

to confirm the Full-Time mode.

2. Power-Saving Mode: Press and hold DISPLAY for two seconds. The display will darken and the Back-UPS will

beep to confirm the Power-Saving mode. While in Power-Saving Mode, the display will illuminate if a button is

pressed, it then darkens after 60 seconds of no activity.

Unit sensitivity

Adjust the sensitivity of the Back-UPS to control when it will switch to battery power; the higher the sensitivity, the

more often the Back-UPS will switch to battery power.

1. Ensure the Back-UPS is connected to utility power, but is OFF.

2. Press and hold the POWER button for six seconds. The LOAD CAPACITY bar will flash on and off, indicating that the

Back-UPS is in programming mode.

3. Press POWER again to rotate through the menu options. Stop at selected sensitivity. The Back-UPS will beep to

confirm the selection.

Generator Sensitivity Default Sensitive Loads

Low sensitivity Medium sensitivity (Default) High sensitivity

78-142 Vac 88-139 Vac 88-136 Vac

Input voltage is extremely low or

high. (Not recommended for

computer loads.)

The Back-UPS frequently switches to

battery power. The connected equipment is

sensitive to voltage fluctuations.

Back-UPS® Pro Installation and Operation4

Front Panel Buttons and Display Interface

Use the three buttons on the front panel of the Back-UPS and the display interface to configure the Back-UPS.

Front panel

Mute button

Power On/Off button

Display button

Display interface

On Line—The Back-UPS is supplying conditioned utility power to connected equipment

Power-Saving—Master and Controlled outlets are enabled, saving power when the master device goes into

sleep or standby mode

Load Capacity—The load is indicated by the number of sections illuminated, one to five. Each bar represents

20% of the load.

Battery Charge—The battery charge level is indicated by the number of sections illuminated. When all five

blocks are illuminated, the Back-UPS is at full charge. When one block is filled, the Back-UPS is near the end of

its battery capacity, the indicator will flash and the Back-UPS will beep continuously.

Overload—The power demand from the load has exceeded the capacity of the Back-UPS.

Event—The event counter shows the number of events that occurred that caused the Back-UPS to switch to

on-battery operation.

Automatic Voltage Regulation—The Back-UPS can compensate for high or low input voltage.

When illuminated, the Back-UPS is compensating for low input voltage.

When illuminated, the Back-UPS is compensating for high input voltage.

In—Input voltage.

Out—Output voltage.

System Faults—The system has a fault. The fault number will illuminate on the display interface. See “System

Faults” on page 5.

Mute—If the line through the speaker icon is illuminated, the audible alarm has been turned off.

Replace Battery—The battery is not connected or is nearing the end of its useful life. Replace the battery.

On Battery—The Back-UPS is supplying battery backup power to the connected equipment, it will beep four

times every 30 seconds.

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Back-UPS® Pro Installation and Operation 5

Warnings and System Faults

Audible Warnings

Warning Icons

System Faults

The Back-UPS will display these fault messages. For faults F01 and F02, contact APC Technical Support.

Four Beeps Every 30 Seconds Back-UPS is running on battery. You should consider saving any work in progress.

Continuous Beeping Low battery condition and battery run-time is very low. Promptly save any work in progress, exit

all open applications, and shut down the operating system.

Continuous tone Battery Backup outputs are overloaded.

Chirps for 1 Minute every 5 hours Battery fails the automatic diagnostic test and should be replaced.

If these icons are

illuminated... This may be the problem.

The Back-UPS is operating on utility power, but is overloaded. Disconnect one of the items

connected to the Back-UPS. If the Overload icon stops flashing, the Back-UPS is no longer

overloaded and will continue to operate normally.

The Back-UPS is operating on battery power, but is overloaded. Disconnect one of the items

connected to the Back-UPS. If the Overload icon stops flashing, the Back-UPS is no longer

overloaded and will continue to operate normally.

The Back-UPS is operating on utility power, but the battery is not functioning properly. Contact APC

Customer Service to order a replacement battery. See “Replacement Battery” on page 8.

The Back-UPS is operating on battery power and the battery power is getting low. Shut down all

connected equipment to avoid losing an unsaved data. When possible, connect the Back-UPS to

utility power to recharge the batter.

F01 On-Battery Overload Turn the Back-UPS off. Disconnect non-essential

equipment from the Battery Backup outlets and the turn

Back-UPS on.

F02 On-Battery Output Short Turn the Back-UPS off. Disconnect non-essential

equipment from the Battery Backup outlets and the turn

Back-UPS on.

F03 On-Battery Xcap Overload

Faults F03-F09 cannot be corrected by the user, contact

APC Technical Support for assistance.

F04 Clamp Short

F05 Charge Fault

F06 Relay Welding

F07 Temperature

F08 Fan Fault

F09 Internal Fault

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Back-UPS® Pro Installation and Operation6

Function Button Quick-Reference

Function Button Timing

(seconds) UPS

Status Description

Power

Power On 0.2 Off Press POWER to start receiving input utility power. If A/C input

power is not available, the Back-UPS will run on battery power.

Power Off 2On

The Back-UPS is not receiving input utility power, but is providing

surge protection.

Display

Status Inquiry 0.2 On Verify the status or condition of the Back-UPS. The LCD will

illuminate for 60 seconds.

Full-Time/Power-

Saving mode 2On

The LCD will illuminate and the Back-UPS will beep to confirm the

Full-Time mode. The LCD will darken and the Back-UPS will beep

to confirm the Power-Saving mode. While in Power-Saving Mode,

the LCD will illuminate if a button is pressed, then darkens after 60

seconds of no activity.

Mute

Event Specific 0.2 On Disable any audible alarms caused by an event.

General Status Enable/

Disable 2On

Enable or disable the audible alarms. The Mute icon will illuminate

and the Back-UPS will beep one time. The Mute function will not

activate unless the Back-UPS is operating on battery power.

Sensitivity 6Off

The Load Capacity icon will blink, indicating that the Back-UPS is

in programming mode. Use the POWER button to scroll through

Low, Medium, and High, stop at selected sensitivity. The Back-

UPS will beep to confirm selection. See Configuration for details.

Master/Controlled

outlet Enable/Disable 2On

The leaf icon will darken indicating that the Master Outlet feature is

disabled or illuminate to indicate the Master Outlet feature is

enabled. The Back-UPS will beep once.

Master/Enable

Threshold Calibration 6On

While calibrating the threshold setting, the device connected to the

Master Outlet should be turned off or placed in Standby or Sleep

mode. Upon completion, Power-Saving icon will flash 3 and beep

3 times.

Self-Test (manual) 6On

The Back-UPS will perform a test of the internal battery. Note: This

will happen automatically when the Back-UPS is turned ON.

Event Reset 0.2 On When the Event screen is visible, press and hold DISPLAY, then

press POWER, to clear the utility failure event counter.

Fault Reset 2Fault

After a fault has been identified, press POWER to remove the

visual indication and return to standby status.

Back-UPS® Pro Installation and Operation 7

Troubleshooting

Problem Possible Cause Corrective Action

Back-UPS will not switch on. The Back-UPS is not connected to utility

power.

Ensure that the Back-UPS is securely connected

to an AC outlet.

The circuit breaker has been tripped. Disconnect non-essential equipment from the

Back-UPS. Reset the circuit breaker. Re-connect

equipment one item at a time. If the circuit

breaker is tripped again, disconnect the device

that caused the trip.

The internal battery is not connected. Connect the battery.

The utility input voltage is out of range. Adjust the transfer voltage and sensitivity range.

The Back-UPS does not

provide power during a utility

power outage.

Ensure that essential equipment is not

plugged into a SURGE ONLY outlet.

Disconnect equipment from the SURGE ONLY

outlet and re-connect to a Battery Backup outlet.

The Back-UPS is operating on

battery power, while connected

to utility power.

The plug has partially pulled out of the wall

outlet, the wall outlet is no longer receiving

utility power, or the circuit breaker has been

tripped.

Ensure that the plug is fully inserted into the

wall outlet. Ensure that the wall outlet is

receiving utility power by checking it with

another device.

The Back-UPS is performing an automatic

self test.

No action is necessary.

The utility input voltage is out of range, the

frequency is out of range, or the waveform

is distorted.

Adjust the transfer voltage and sensitivity range.

The Back-UPS does not

provide the expected amount of

backup time.

Battery Backup outlets may be fully or

improperly loaded.

Disconnect non-essential equipment from the

Battery Backup outlets and connect the

equipment to SURGE ONLY outlets.

The battery was recently discharged due to a

power outage and has not fully recharged.

Charge the battery cartridge for 16 hours.

The battery has reached the end of its useful

life.

Replace the battery.

The REPLACE BATTERY

indicator is illuminated. The battery has reached the end of its useful

life.

Replace the battery.

The OVERLOAD indicator is

illuminated. The equipment connected to the Back-UPS

is drawing more power than the Back-UPS

can provide.

Disconnect non-essential equipment from the

Battery Backup outlets and connect the

equipment to SURGE ONLY outlets.

The SYSTEM FAULT indicator is

illuminated, all the front panel

indicators are flashing.

There is an internal fault. Determine which internal fault message is

displayed by matching the number displayed on

the LCD with the corresponding Fault Message

(see System Faults) and contact APC Technical

Support.

Power is not supplied to some

outlets. Power to the Controlled outlets has

intentionally been turned off.

Confirm that the correct peripherals are

connected to Controlled outlets. If this feature is

not desired, disable the Power-Saving Master

and Controlled outlets.

The Controlled outlets are not

supplying power, even though

the Master device is not in sleep

mode.

The Master Outlet threshold may be

incorrectly set.

Adjust the threshold when the Master outlet

signals the Controlled outlets to shut down.

Customer support and warranty information is available at the APC Web site, www.apc.com.

© 2009 American Power Conversion. All rights reserved. All APC trademarks are property of American Power

Conversion. Other trademarks are property of their respective owne 990-3787A

11/2009

Specifications

t

Warranty

The standard warranty is three (3) years from the date of purchase. APC’s standard procedure is to replace the original unit with a factory

reconditioned unit. Customers who must have the original unit back due to the assignment of asset tags and set depreciation schedules must

declare such a need at first contact with an APC Technical Support representative. APC will ship the replacement unit once the defective unit

has been received by the repair department, or cross-ship upon the receipt of a valid credit card number. The customer pays for shipping the

unit to APC. APC pays ground freight transportation costs to ship the replacement unit to the customer.

APC Worldwide Customer Support

VA 1300 VA / 1500 VA

Maximum Load 780 W / 865 W

Nominal Input Voltage 120 V

Online Input Voltage Range 88 - 139V

Automatic Voltage Regulation (94-107) +11.5%

(126-141) -11/5%

Frequency Range 50/60 Hz ± 1 Hz

On-battery Waveshape Step-approximated sine-wave

Typical Recharge Time 8 hours

Transfer Time 8 ms, maximum

Operating Temperature 32 to 104F (0 to 40C)

Storage Temperature 23 to 113F (-5 to 45C)

Unit Dimensions 11.9 × 4.4 × 15.0 in (30.1 × 11.2 × 38.2 cm)

Unit Weight 22.8 lbs (10.4 kg)

Interface USB and Serial

On-Battery Runtime Go to: http://www.apc.com/product

EMI Classification FCC / DOC Class B Certified

Approvals TUV C-US, NOM

Internet http://www.apc.com

Worldwide +1 800 800 4272

Replacement Battery

The battery cartridge typically lasts 3 to 6 years, a

shorter period if subjected to frequent outages or

elevated temperatures. For the BR1300G or

BR1500G, order part APCRBC124. Please recycle

spent battery cartridges.

Service

If the Back-UPS arrived damaged, notify the

carrier.

If the Back-UPS requires service, do not return it to

the dealer.

1.Consult the Troubleshooting section to eliminate

common problems.

2.If the problem persists, go to http://

www.apc.com/support/.

3.If the problem still persists, contact APC

Technical Support.

Have the Back-UPS model number, serial number

and date of purchase available. Be prepared to

troubleshoot the problem with an APC Technical

Support representative. If this is not successful,

APC will issue a Return Merchandise

Authorization (RMA) number and a shipping

address.