Apple A1408 802.11 a/b/g/n 3x3 Access Point User Manual Manual
Apple Inc. 802.11 a/b/g/n 3x3 Access Point Manual
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AirPort Extreme Setup Guide LL5909BOOK.indb 1 3/28/11 2:00 PM LL5909BOOK.indb 2 3/28/11 2:00 PM Contents 11 Getting Started About the AirPort Extreme About the AirPort Software What You Need to Get Started The AirPort Extreme Status Light 13 14 16 18 AirPort Extreme Networks Using the AirPort Extreme with a Broadband Internet Service Using the AirPort Extreme to Share a USB Printer Using the AirPort Extreme to Share USB Hard Disks 20 20 22 22 24 25 Setting Up the Airport Extreme Using AirPort Utility Creating a New Wireless Network %QP°IWTKPICPF5JCTKPI+PVGTPGV#EEGUU Setting Advanced Options Allowing Wireless Clients Access to Your Network 26 Tips and Troubleshooting 26 If You Canât Connect to the Internet LL5909BOOK.indb 3 3/28/11 2:00 PM 26 27 28 29 30 31 31 If You Forgot Your Network or Base Station Password If Your AirPort Extreme Isnât Responding If Your AirPort Extreme Status Light Flashes Amber If Your Printer Isnât Responding Updating AirPort Software AirPort Extreme Placement Considerations Items That Can Cause Interference with AirPort 33 Learning More, Service, and Support 35 #KT2QTV'ZVTGOG5RGEK°ECVKQPUCPF5CHGV[)WKFGNKPGU 38 Regulatory Compliance Information LL5909BOOK.indb 4 3/28/11 2:00 PM Getting Started Congratulations on purchasing your simultaneous dual-âband AirPort Extreme Base Station. Read this guide to get started. AirPort Extreme provides simultaneous dual-âband wireless 802.11n networking. When you set up your AirPort Extreme Base Station, it creates two high-âspeed Wi-âFi networks: Ă A 2.4 gigahertz (GHz) network for 802.11b, 802.11g, and 802.11n devices, such as iPhone, iPod touch, and older computers Ă A 5 GHz network for 802.11n and 802.11a devices, such as newer computers and Apple TV Wireless devices join the network that provides them the best performance and compatibility, and the AirPort Extreme shares your broadband Internet connection with computers and devices on your network. With your AirPort Extreme, you can: Ă Create a password-âprotected wireless home network, and then connect to the Internet and share the connection with other computers and Wi-âFi devices, such CUK2JQPGK2QFVQWEJCPF#RRNG68;QWECPCNUQUJCTG°NGUCOQPIEQORWVGTU connected to the network. Ă Create a guest network with or without password protection, to provide Internet-âonly access to wireless devices, such as computers, iPhone, iPod touch, and Apple TV. LL5909BOOK.indb 5 3/28/11 2:00 PM Ă Connect your AirPort Extreme to your Ethernet network. Wireless-âequipped Macintosh computers, Windows XP, or Windows Vista computers can then have access to an entire network without being connected by a cable. Ă Connect a supported USB device, such as a printer or a scanner, to your AirPort Extreme. All of the compatible computers on the AirPort network, both wireless and wired, can access the device. Ă Connect a USB hard disk to your AirPort Extreme. All of the compatible computers on the AirPort network, both wireless and wired, can access the information on the hard disk. Ă Connect a USB hub to your AirPort Extreme, and then connect multiple USB devices, such as printers or hard disks. All of the computers on the network have access to those devices. Important: Use AirPort Utility to set up your simultaneous dual-âband AirPort Extreme Base Station. Previous versions of AirPort Setup Assistant and AirPort Admin Utility are not compatible with this base station. AirPort Utility is installed in the Utilities folder in the Applications folder on a computer using Mac OS X, and in Start > All Programs > AirPort on a computer using Windows. If AirPort Utility isnât installed on your computer, you can download it from apple.com/ airport/support. Apple periodically updates AirPort software. Itâs recommended that you update your software to keep your AirPort Extreme up to date. Note: To download a copy of this set up guide in your language, open AirPort Utility and choose Help > AirPort Service and Support, and click Manuals. Chapter 1 Getting Started LL5909BOOK.indb 6 3/28/11 2:00 PM About the AirPort Extreme 6JG#KT2QTV'ZVTGOGJCU°XGRQTVUNQECVGFQPVJGDCEM Ă One 10/100/1000Base-âT Gigabit Ethernet Wide Area Network (WAN) port (<) for connecting a DSL or cable modem, or for connecting to an existing Ethernet network Ă Three 10/100/1000Base-âT Gigabit Ethernet Local Area Network (LAN) ports (G) for connecting Ethernet devices, such as printers or computers, or for connecting to an existing Ethernet network Ă One USB port (d) for connecting a compatible USB printer, hard disk, or hub for connecting several devices Status light Internet WAN port Power port Ethernet ports USB port Reset button Security slot AC adapter Chapter 1 Getting Started LL5909BOOK.indb 7 3/28/11 2:00 PM Next to the ports is a reset button, which is used for troubleshooting your AirPort Extreme. The status light on the front of the AirPort Extreme shows the current status. About the AirPort Software Use the AirPort Utility software and follow the instructions on the following pages to set up your AirPort Extreme and your AirPort wireless network. Note: You must use AirPort Utility to set up this base station. The simultaneous dual-âband AirPort Extreme Base Station is not compatible with previous versions of AirPort software. #KT2QTV7VKNKV[ Use AirPort Utility to set up your AirPort Extreme to create a wireless network, connect to the Internet, and share compatible USB printers and hard disks. You can also connect your AirPort Extreme to an existing AirPort Extreme wireless network. AirPort Utility is also an advanced tool for setting up and managing the Time Capsule, AirPort Extreme, and AirPort Express Base Stations. Use it to manually adjust network, routing, and security settings and other advanced options. AirPort status menu in the menu bar Use the AirPort status menu to switch quickly between AirPort networks, monitor the signal quality of the current network, create a computer-âto-âcomputer network, and turn #KT2QTVQPCPFQĂ6JGUVCVWUOGPWKUCXCKNCDNGQPEQORWVGTUWUKPI/CE15: Chapter 1 Getting Started LL5909BOOK.indb 8 3/28/11 2:00 PM What You Need to Get Started To use the AirPort Extreme you need a wireless-âenabled computer that is compliant with the IEEE 802.11a, 802.11b, or 802.11g standards, or with an IEEE 802.11n draft URGEK°ECVKQP6QUGVWRVJG#KT2QTV'ZVTGOG[QWTEQORWVGTOWUVOGGVVJG requirements listed below. 6QUGVWR[QWT#KT2QTV'ZVTGOGWUKPIC/CEKPVQUJ[QWPGGFVJGHQNNQYKPI Ă A Macintosh computer with an AirPort or AirPort Extreme Card installed to set it up wirelessly, or a Macintosh computer connected to an AirPort Extreme Base Station with an Ethernet cable to set it up using Ethernet Ă Mac OS X v10.5.7 or later Ă AirPort Utility 5.5 or later 6QUGVWR[QWT#KT2QTV'ZVTGOGWUKPIC9KPFQYU2%[QWPGGFVJGHQNNQYKPI Ă A Windows PC with 300 MHz or higher processor speed and a compatible 802.11a, 802.11b, 802.11g, or 802.11n wireless card to set it up wirelessly, or a Windows computer connected to an AirPort Extreme Base Station with an Ethernet cable to set it up using Ethernet Ă Windows XP Home or Professional (with Service Pack 3 installed) or Windows Vista (with Service Pack 1 installed) Ă AirPort Utility v5.5 or later Plugging In AirPort Extreme $GHQTG[QWRNWIKP[QWT#KT2QTV'ZVTGOG°TUVEQPPGEVVJGCRRTQRTKCVGECDNGUVQVJG ports you want to use: Chapter 1 Getting Started LL5909BOOK.indb 9 3/28/11 2:00 PM Ă Connect the Ethernet cable that is connected to your DSL or cable modem (if you will connect to the Internet) to the Ethernet (WAN) port (<). Ă Connect a USB cable connected from the USB port (d) on the AirPort Extreme to a compatible USB printer (if you will print to a USB printer), a hard disk, or a hub. Ă Connect an Ethernet cable from any Ethernet device to the Ethernet LAN ports (G). After you have connected the cables for all the devices you plan to use, connect the AC adapter to the power port, and plug your AirPort Extreme into a power outlet. There is no power switch. Power port Ethernet activity light AC adapter Important: Use only the AC adapter that came with your AirPort Extreme. 10 Chapter 1 Getting Started LL5909BOOK.indb 10 3/28/11 2:00 PM When you plug the AirPort Extreme AC adapter into a power outlet, the status light ÂąCUJGUITGGPHQTQPGUGEQPFCPFVJGPINQYUCODGTYJKNGKVUVCTVUWR#HVGTKVJCU UVCTVGFWREQORNGVGN[VJGUVCVWUNKIJVÂąCUJGUCODGTWPVKN[QWT#KT2QTV'ZVTGOGJCU been updated with the correct settings. The status light glows solid green after your AirPort Extreme is properly set up and connected to the Internet or a network. When you connect Ethernet cables to the Ethernet ports, the lights above them glow solid green. The AirPort Extreme Status Light The following table explains the AirPort Extreme light sequences and what they indicate. Light Status/desription 1Ă AirPort Extreme is unplugged. Flashing green #KT2QTV'ZVTGOGKUUVCTVKPIWR6JGNKIJVÂąCUJGUHQTQPGUGEQPF Solid green AirPort Extreme is on and working properly. If you choose Flash On Activity from the Status Light pop-âup menu (on the Base Station pane of AirPort settings in AirPort Utility), the status light OC[ÂąCUJITGGPVQKPFKECVGPQTOCNCEVKXKV[ Flashing amber AirPort Extreme cannot establish a connection to the network or the Internet, or is encountering a problem. Make sure you have installed AirPort Utility and use it to get information about what OKIJVECWUGVJGUVCVWUNKIJVVQÂąCUJCODGT5GGÂĽ+H;QWT#KT2QTV Extreme Status Light Flashes Amberâ on page 31. Solid amber AirPort Extreme is completing its startup sequence. Chapter 1 Getting Started LL5909BOOK.indb 11 11 3/28/11 2:00 PM Light Status/desription Flashing amber and green There may be a problem starting up. AirPort Extreme will restart and try again. Solid blue The base station is ready to allow a wireless client access to the PGVYQTM5GGÂĽ#NNQYKPI9KTGNGUU%NKGPVU#EEGUUVQ;QWT0GVYQTMÂŚ on page 26. Whatâs Next After you plug in your AirPort Extreme, use AirPort Utility to set it up to work with your Internet connection, USB printer or hard disk, or an existing network. 12 Chapter 1 Getting Started LL5909BOOK.indb 12 3/28/11 2:00 PM Chapter 1 Getting Started LL5909BOOK.indb 13 13 3/28/11 2:00 PM AirPort Extreme Networks +PVJKUEJCRVGT[QW¨NN°PFGZRNCPCVKQPUQHVJGFKĂGTGPVYC[U you can use your AirPort Extreme. 6JKUEJCRVGTRTQXKFGUUQOGGZCORNGUQHVJGFKĂGTGPVMKPFUQHPGVYQTMU[QWECPUGVWR using your AirPort Extreme. It provides diagrams and explanations of what you need to do to get your AirPort Extreme network up and running quickly. 5GG%JCRVGTÂĽ5GVVKPI7RVJG#KTRQTV'ZVTGOGÂŚQPRCIGVQ°PFQWVOQTGCDQWVWUKPI AirPort Utility to help set up your network. 5GGVJGFQEWOGPVÂĽ#RRNG#KT2QTV0GVYQTMUÂŚHQTFGVCKNGFKPHQTOCVKQPCDQWV#KT2QTV networks and the AirPort Extreme Base Station. The document is located at www.apple.com/support/manuals/airport. 14 LL5909BOOK.indb 14 3/28/11 2:00 PM Using the AirPort Extreme with a Broadband Internet Service When you set up your AirPort Extreme to provide network and Internet access, Macintosh computers with AirPort and AirPort Extreme Cards, and 802.11a, 802.11b, ICPF+'''PFTCHVURGEK°ECVKQPYKTGNGUUGSWKRRGFEQORWVGTUECPCEEGUU VJGYKTGNGUU#KT2QTVPGVYQTMVQUJCTG°NGURNC[ICOGUCPFWUG+PVGTPGVCRRNKECVKQPU like web browsers and email applications. It looks like this: 2.4 GHz 2.4 or 5 GHz DSL or cable modem < Internet WAN port to Internet Chapter 2 AirPort Extreme Networks LL5909BOOK.indb 15 15 3/28/11 2:00 PM To set it up: 1 Connect your DSL or cable modem to your AirPort Extreme Ethernet WAN port (<). 2 Open AirPort Utility (located in the Utilities folder in the Applications folder on a computer using Mac OS X, and in Start > All Programs > AirPort on a computer using Windows), select your base station, and then click Continue. 3 (QNNQYVJGQPUETGGPKPUVTWEVKQPUVQETGCVGCPGYPGVYQTM 5GGÂĽ5GVVKPI7RVJG#KTRQTV Extremeâ on page 21.) If AirPort Utility isnât installed on your computer, you can download it from apple.com/ support/airport Computers using AirPort or other compatible wireless cards or adapters can connect to the Internet through your AirPort Extreme. Computers connected to the AirPort Extreme Ethernet ports can also access the network and connect to the Internet. Wireless computers and computers connected to the Ethernet ports can also communicate with one another through your AirPort Extreme. 16 Chapter 2 AirPort Extreme Networks LL5909BOOK.indb 16 3/28/11 2:00 PM Using the AirPort Extreme to Share a USB Printer When you connect a compatible USB printer to your AirPort Extreme, supported computers on the network (wired and wireless) can print to it. It looks like this: Shared printer 2.4 or 5 GHz 2.4 or 5 GHz d USB port Chapter 2 AirPort Extreme Networks LL5909BOOK.indb 17 17 3/28/11 2:00 PM To set it up: 1 Connect the printer to the AirPort Extreme USB port (d) or to a USB hub, using a USB cable. 2 Open AirPort Utility (located in the Utilities folder in the Applications folder on a computer using Mac OS X, and in Start > All Programs > AirPort on a computer using Windows), select your base station, and then click Continue. 3 Follow the onscreen instructions to create a new network if you have not already set up your network. If AirPort Utility isnât installed on your computer, you can download it from apple.com/ support/airport 6QRTKPVHTQOCEQORWVGTWUKPI/CE15:XQTNCVGT 1 Choose Apple > System Preferences, and then click Print & Fax. 2 Click Add (+) and select your printer from the list. 3 Click the Add button. If your printer isnât in the list, use the buttons in the toolbar to search for it. 6QRTKPVHTQOCEQORWVGTWUKPI/CE15:XQTNCVGT 1 Open Printer Setup Utility (located in the Utilities folder in the Applications folder). 2 Select the printer from the list. If the printer is not in the list, click Add and choose Bonjour from the pop-âup menu, and then select the printer from the list. 6QRTKPVHTQOCEQORWVGTWUKPI9KPFQYU Use Bonjour for Windows (installed with AirPort Utility) to connect your printer. 18 Chapter 2 AirPort Extreme Networks LL5909BOOK.indb 18 3/28/11 2:00 PM Using the AirPort Extreme to Share USB Hard Disks When you connect a USB hard disk to your AirPort Extreme, computers on the network YKTGFCPFYKTGNGUU ECPCEEGUUVJGJCTFFKUMVQCEEGUUUJCTGCPFUVQTG°NGU It looks like this: 2.4 or 5 GHz 2.4 or 5 GHz Shared hard disk drive d USB port Chapter 2 AirPort Extreme Networks LL5909BOOK.indb 19 19 3/28/11 2:00 PM To set it up: 1 Connect the hard disk to the AirPort Extreme USB port (d) using a USB cable. 2 Open AirPort Utility (located in the Utilities folder in the Applications folder on a computer using Mac OS X, and in Start > All Programs > AirPort on a computer using Windows), select your base station, and then click Continue. 3 Follow the onscreen instructions to create a new network if you have not already set up your network. If AirPort Utility isnât installed on your computer, you can download it from apple.com/ support/airport %QORWVGTUECPCEEGUUVJGJCTFFKUMVQUJCTGQTUVQTG°NGUWUKPI/CE15:XQTNCVGT or Windows XP (with Service Pack 3) or Windows Vista (with Service Pack 1). 20 Chapter 2 AirPort Extreme Networks LL5909BOOK.indb 20 3/28/11 2:00 PM Setting Up the Airport Extreme This chapter provides information and instructions for using AirPort Utility to set up your AirPort Extreme. 7UGVJGKPUVTWEVKQPUKPVJKUEJCRVGTVQGCUKN[EQP°IWTG[QWT#KT2QTV'ZVTGOGCPFUGVWR your AirPort network. This chapter provides an overview for using the setup assistant in AirPort Utility to set up your network and other features of your AirPort Extreme. For more detailed wireless networking information, and for information about the advanced HGCVWTGUQH#KT2QTV7VKNKV[TGHGTVQVJGÂĽ#RRNG#KT2QTV0GVYQTMUÂŚFQEWOGPVNQECVGFCV www.apple.com/support/airport. ;QWECPFQOQUVQH[QWTPGVYQTMUGVWRCPFEQP°IWTCVKQPVCUMUWUKPIVJGUGVWR assistant in AirPort Utility. To set advanced options, choose Manual Setup from the Base 5VCVKQPOGPWQH#KT2QTV7VKNKV[5GGÂĽ5GVVKPI#FXCPEGF1RVKQPUÂŚQPRCIG If AirPort Utility isnât installed on your computer, you can download it from apple.com/ support/airport 21 LL5909BOOK.indb 21 3/28/11 2:00 PM Using AirPort Utility 6QUGVWRCPFEQP°IWTG[QWT#KT2QTV'ZVTGOGVQWUG#KT2QTVHQTYKTGNGUUPGVYQTMKPI and Internet access, use the setup assistant in AirPort Utility. 1PC/CEKPVQUJEQORWVGTWUKPI/CE15:XQTNCVGT 1 Open AirPort Utility, located in the Utilities folder in your Applications folder. 2 Select your base station and click Continue. 3 Follow the onscreen instructions to set up your AirPort Extreme and your wireless network. 1PCEQORWVGTWUKPI9KPFQYU:2 YKVJ5GTXKEG2CEM QT9KPFQYU8KUVC YKVJ 5GTXKEG2CEM 1 Open AirPort Utility, located in Start > All Programs > AirPort. 2 Select your base station and click Continue. 3 Follow the onscreen instructions to set up your AirPort Extreme and your wireless network. The setup assistant in AirPort Utility asks you a series of questions about the type of network you want to use and the services you want to set up. The setup assistant helps you enter the appropriate settings. If you are using your AirPort Extreme to connect to the Internet, you need a broadband (DSL or cable modem) account with an Internet service provider (ISP), or a connection to the Internet using an existing Ethernet network. 22 Chapter 3 Setting Up the Airport Extreme LL5909BOOK.indb 22 3/28/11 2:00 PM Creating a New Wireless Network You can use the setup assistant in AirPort Utility to create a new wireless network. The setup assistant guides you through the steps necessary to name your network, protect your network with a password, and set other options. If you plan to share a USB printer or USB hard disk on your network: 1 Connect the printer or hard disk to the AirPort Extreme USB port (d). 2 Open AirPort Utility, located in the Utilities folder in the Applications folder on a Macintosh, or in Start > All Programs > AirPort on a computer using Windows. If AirPort Utility isnât installed on your computer, you can download it from apple.com/ support/airport 3 Select your AirPort Extreme and click Continue. +H[QWFQP¨VUGGVJGDCUGUVCVKQP[QWYCPVVQEQP°IWTGENKEM4GUECPVQUECPHQT available base stations, and then select the base station you want. 4 Follow the onscreen instructions to create a new network. %QP°IWTKPICPF5JCTKPI+PVGTPGV#EEGUU If you plan to share your Internet connection with wireless-âenabled computers on your network or computers connected to the Ethernet ports, you need to set up your AirPort Extreme as an AirPort base station. After it is set up, computers access the Internet through the AirPort network. The base station connects to the Internet and transmits information to the computers over the AirPort network. Chapter 3 Setting Up the Airport Extreme LL5909BOOK.indb 23 23 3/28/11 2:00 PM Before you use AirPort Utility to set up your wireless device, connect your DSL or cable modem to the AirPort Extreme Ethernet WAN port (<). If you are using an existing Ethernet network with Internet access to connect to the Internet, you can connect the AirPort Extreme to the Ethernet network instead. 7UGVJGUGVWRCUUKUVCPVKP#KT2QTV7VKNKV[VQGPVGT[QWT+52UGVVKPIUCPFEQP°IWTGJQY the AirPort Extreme shares the settings with other computers. 1 Choose the wireless network you want to change. On a Macintosh, use the AirPort status menu in the menu bar. On a computer using Windows XP, hold the pointer over the wireless connection icon until you see your AirPort network name (SSID), and choose it from the list if there are multiple networks available. The default network name for an Apple base station is AirPort Network XXXXXX, where XXXXXX is replaced with the last six digits of the AirPort ID, also know as the Media Access Control or MAC address. The AirPort ID is printed on the bottom of an AirPort Extreme. 2 Open AirPort Utility, located in the Utilities folder in the Applications folder on a computer using Mac OS X, or in Start > All Programs > AirPort on a computer using Windows. 3 Select your base station and click Continue. 4 (QNNQYVJGQPUETGGPKPUVTWEVKQPUVQEQP°IWTGCPFUJCTG+PVGTPGVCEEGUUQP[QWT AirPort Extreme. Using AirPort Utility is a quick and easy way to set up your base station and network. If you want to set additional options for your network, such as restricting access to your network, or setting advanced DHCP options, you can choose Manual Setup from the Base Station menu of AirPort Utility. 24 Chapter 3 Setting Up the Airport Extreme LL5909BOOK.indb 24 3/28/11 2:00 PM Setting Advanced Options To set advanced options, you can use AirPort Utility to set up your AirPort Extreme OCPWCNN[;QWECPEQP°IWTGCFXCPEGFDCUGUVCVKQPUGVVKPIUUWEJCUCFXCPEGFUGEWTKV[ options, closed networks, DHCP lease time, access control, power controls, user accounts, and more. 6QUGVCFXCPEGFQRVKQPU 1 Choose the wireless network you want to change. On a Macintosh, use the AirPort status menu in the menu bar. On a computer using Windows, hold the pointer over the wireless connection icon until you see your AirPort network name (SSID), and choose it from the list if there are multiple networks available. The default network name for an Apple base station is AirPort Network XXXXXX, where XXXXXX is replaced with the last six digits of the AirPort ID, also known as the Media Access Control or MAC address. The AirPort ID is printed on the bottom of an AirPort Extreme. 2 Open AirPort Utility, located in the Utilities folder in the Applications folder on a Macintosh, and in Start > All Programs > AirPort on a computer using Windows. 3 If there is more than one base station in the list, select the base station you want to EQP°IWTG+H[QWFQP¨VUGGVJGDCUGUVCVKQP[QWYCPVVQEQP°IWTGENKEM4GUECPVQUECP for available base stations, and then select the base station you want. 4 Choose Manual Setup from the Base Station menu. If you are prompted for a password, enter it. For more information and detailed instructions for using the manual setup features KP#KT2QTV7VKNKV[UGGVJGÂĽ#RRNG#KT2QTV0GVYQTMUÂŚFQEWOGPVNQECVGFCV www.apple.com/support/airport. Chapter 3 Setting Up the Airport Extreme LL5909BOOK.indb 25 25 3/28/11 2:00 PM Allowing Wireless Clients Access to Your Network If your network is password-âprotected using WPA Personal or WPA/WPA2 Personal, you can provide wireless clients access to your network without requiring them to enter the network password. When you allow a client access to your network, the clientâs name and wireless MAC address (or AirPort ID) are stored in the access control list of AirPort Utility until you remove them from the list. You can also provide 24 hours of access, after which time the client will no longer be able to access your network. When you provide a client access to your wireless network, the client does not need to enter the network password. 6QCNNQYENKGPVCEEGUUVQ[QWTPGVYQTM 1 Open AirPort Utility, select your base station, and choose Manual Setup from the Base Station menu. Enter the base station password if necessary. 2 Choose Add Wireless Clients from the Base Station menu. 3 Select how you want the client to access the network: Ă Select PIN to enter the eight-âdigit number provided by the client requesting network access. Ă 5GNGEVÂĽ(KTUVCVVGORVÂŚVQCNNQYPGVYQTMCEEGUUVQVJG°TUVENKGPVCVVGORVKPIVQLQKP the network. Ă 5GNGEVÂĽ.KOKVENKGPV¨UCEEGUUVQJQWTUÂŚKH[QWYCPVVQRTQXKFGQPN[QPGFC[QHCEEGUU to your network. If you donât select this option, the client will have access to your network until you remove the name from the list. 26 Chapter 3 Setting Up the Airport Extreme LL5909BOOK.indb 26 3/28/11 2:00 PM Chapter 3 Setting Up the Airport Extreme LL5909BOOK.indb 27 27 3/28/11 2:00 PM Tips and Troubleshooting You can quickly solve most problems with your AirPort Extreme by following the advice in this chapter. If You Canât Connect to the Internet Ă Try connecting to the Internet directly from your computer. If you canât connect to the Internet from your computer, check your network settings. If they appear to be correct and you still canât connect, contact your Internet service provider (ISP). Ă Make sure you are connecting to the correct wireless network. If You Forgot Your Network or Base Station Password You can clear the AirPort network or base station password by resetting AirPort Extreme. 6QTGUGVVJGDCUGUVCVKQPRCUUYQTF 1 Use the tip of a ballpoint pen to hold down the reset button for one second. Important: If you hold down the reset button for more than one second, you may lose your network settings. 2 Select your AirPort network. 28 LL5909BOOK.indb 28 3/28/11 2:00 PM Ă On a Macintosh, use the AirPort status menu in the menu bar to select the network created by AirPort Extreme (the network name does not change). Ă On a computer using Windows, hold the pointer over the wireless connection icon until you see your AirPort Network Name (SSID), and choose it from the list if there are multiple networks available. 3 Open AirPort Utility (in the Utilities folder in the Applications folder on a Macintosh, and in Start > All Programs > AirPort on a computer using Windows). If AirPort Utility isnât installed on your computer, you can download it from apple.com/ support/airport 4 Select your base station and then choose Manual Setup from the Base Station menu. 5 Click AirPort in the toolbar, and then click Base Station. 6 Enter a new password for the base station. 7 Click Wireless and choose an encryption method from the Wireless Security pop-âup menu to turn on encryption and activate password protection for your AirPort network. If you turn on encryption, enter a new password for your AirPort network. 8 Click Update to restart the base station and load the new settings. If Your AirPort Extreme Isnât Responding Try unplugging it and plugging it back in. If your AirPort Extreme stops responding completely, you may need to reset it to the factory default settings. Chapter 4 Tips and Troubleshooting LL5909BOOK.indb 29 29 3/28/11 2:00 PM Important: Resetting your AirPort Extreme to factory default settings erases all of your base station settings and resets them to the settings that came with your AirPort Extreme. 6QTGVWTP[QWT#KT2QTV'ZVTGOGVQVJGHCEVQT[UGVVKPIU m Use the tip of a ballpoint pen to press and hold down the reset button until the status NKIJVÂąCUJGUSWKEMN[ CDQWVUGEQPFU The AirPort Extreme resets with the following settings: Ă The AirPort Extreme receives its IP address using DHCP. Ă The network name reverts to Apple Network XXXXXX (where XXXXXX is replaced with the last six digits of the AirPort ID). Ă The base station password returns to public. +H[QWTDCUGUVCVKQPKUUVKNNPQVTGURQPFKPIVT[VJGHQNNQYKPI 1 Unplug your AirPort Extreme. 2 Use the tip of a ballpoint pen to hold down the reset button while you plug in your AirPort Extreme. 30 Chapter 4 Tips and Troubleshooting LL5909BOOK.indb 30 3/28/11 2:00 PM If Your AirPort Extreme Status Light Flashes Amber The Ethernet cable may not be connected properly, your AirPort Extreme may be out of range of an AirPort network, or there may be a problem with your Internet service provider. If you are connected to the Internet with a DSL or cable modem, the modem may have lost its connection to the network or the Internet. Even if the modem seems to be working properly, try disconnecting the modem from its power supply, waiting a few seconds, and then reconnecting it. Make sure your AirPort Extreme is connected directly to the modem with an Ethernet cable before reconnecting power to the modem. (QTOQTGKPHQTOCVKQPCDQWVVJGTGCUQPVJGNKIJVÂąCUJGUQRGP#KT2QTV7VKNKV[UGNGEV your base station, and then choose Manual Setup from the Base Station menu. Click $CUG5VCVKQP5VCVWUVQFKURNC[KPHQTOCVKQPCDQWVVJGÂąCUJKPINKIJV ;QWECPCNUQUGNGEVVJGÂĽ/QPKVQTDCUGUVCVKQPHQTRTQDNGOUÂŚEJGEMDQZKP#KT2QTV preferences. If the base station has problems, AirPort Utility opens and walks you through solving the problems. If Your Printer Isnât Responding If you connected a printer to the USB port on your AirPort Extreme and the computers on the AirPort network canât print, try doing the following: 1 Make sure the printer is plugged in and turned on. 2 Make sure the cables are securely connected to the printer and to the AirPort Extreme USB port. 3 Make sure the printer is selected in the Printer List window on client computers. Chapter 4 Tips and Troubleshooting LL5909BOOK.indb 31 31 3/28/11 2:00 PM 1PC/CEKPVQUJWUKPI/CE15:XQTNCVGT Ă Choose Apple > System Preferences, and then click Print & Fax. Ă Click Add (+) and select your printer in the list. Ă Click the Add button. 1PC/CEKPVQUJWUKPI/CE15:XQTNCVGT Ă Open Printer Setup Utility, located in the Utilities folder in the Applications folder. Ă If the printer is not in the list, click Add. Ă Choose Bonjour from the pop-âup menu. Ă Select the printer and click Add. 1PCEQORWVGTWUKPI9KPFQYU Ă 1RGPÂĽ2TKPVGTUCPF(CZGUÂŚHTQOVJG5VCTVOGPW Ă Select the printer. If the printer is not in the list, click Add Printer and then follow the onscreen instructions. Ă If Bonjour for Windows is installed, click the Bonjour Printer, click the Bonjour Printer Wizard on the desktop, and follow the onscreen instructions for setting up a printer. 4 6WTPQĂVJGRTKPVGTYCKVCHGYUGEQPFUVJGPVWTPKVDCEMQP Updating AirPort Software Apple periodically updates AirPort software. It is recommended that you update your AirPort Extreme to use the latest software. 32 Chapter 4 Tips and Troubleshooting LL5909BOOK.indb 32 3/28/11 2:00 PM ;QWECPUGNGEVVJGÂĽ%JGEMHQTWRFCVGUYJGPQRGPKPI#KT2QTV7VKNKV[ÂŚEJGEMDQZQTVJG ÂĽ%JGEMHQTWRFCVGUÂŚEJGEMDQZKP#KT2QTVRTGHGTGPEGU+H[QWUGNGEVÂĽ%JGEMHQTWRFCVGUÂŚ choose an increment of time, such as weekly, from the pop-âup menu to automatically check for updates. Chapter 4 Tips and Troubleshooting LL5909BOOK.indb 33 33 3/28/11 2:00 PM AirPort Extreme Placement Considerations The following recommendations can help your AirPort Extreme achieve maximum wireless range and optimal network coverage. Ă Place your AirPort Extreme in an open area where there are few obstructions, such as large pieces of furniture or walls. Try to place it away from metallic surfaces. Ă If you place your AirPort Extreme behind furniture, keep at least an inch of space between the AirPort Extreme and the edge of the furniture. Ă Avoid placing your AirPort Extreme in areas surrounded by metal surfaces on three or more sides. Ă If you place your AirPort Extreme in an entertainment center with your stereo equipment, avoid completely surrounding the AirPort Extreme with audio, video, or power cables. Place your AirPort Extreme so that the cables are to one side. Maintain as much space as possible between the AirPort Extreme and the cables. Ă Try to place your AirPort Extreme at least 25 feet (7.6 meters) from a microwave oven, 2.4 or 5 gigahertz (GHz) cordless phones, or other sources of interference. Items That Can Cause Interference with AirPort The farther away the interference source, the less likely it is to cause a problem. The following items can cause interference with AirPort communication: Ă Microwave ovens Ă Direct Satellite Service (DSS) radio frequency leakage Ă The original coaxial cable that came with certain types of satellite dishes. Contact the device manufacturer and obtain newer cables. 34 Chapter 4 Tips and Troubleshooting LL5909BOOK.indb 34 3/28/11 2:00 PM Ă Certain electrical devices such as power lines, electrical railroad tracks, and power stations Ă Cordless telephones that operate in the 2.4 or 5 GHz range. If you have problems with your phone or AirPort communication, change the channel your base station or AirPort Extreme uses, or change the channel your phone uses. Ă Nearby base stations using adjacent channels. For example, if base station A is set to channel 1, base station B should be set to channel 6 or 11. Chapter 4 Tips and Troubleshooting LL5909BOOK.indb 35 35 3/28/11 2:00 PM Learning More, Service, and Support ;QWECP°PFOQTGKPHQTOCVKQPCDQWVWUKPI[QWT#KT2QTV Extreme on the web and in onscreen help. Online Resources For the latest information about the AirPort Extreme, go to www.apple.com/airport. To register your AirPort Extreme (if you didnât register it when you installed the software on the AirPort Extreme CD), go to www.apple.com/register. (QT#KT2QTVUWRRQTVKPHQTOCVKQPCXCTKGV[QHHQTWOUYKVJRTQFWEVURGEK°EKPHQTOCVKQP and feedback, and the latest Apple software downloads, go to www.apple.com/ support/airport. For support outside of the United States, go to www.apple.com/support, and then choose your country from the pop-âup menu. 36 LL5909BOOK.indb 36 3/28/11 2:00 PM Onscreen Help To learn more about using AirPort Utility with your AirPort Extreme, open AirPort Utility and choose Help > AirPort Utility Help. 1DVCKPKPI9CTTCPV[5GTXKEG If the product appears to be damaged or does not function properly, please follow the advice in this booklet, the onscreen help, and the online resources. If the base station still does not function, go to www.apple.com/support for instructions about how to obtain warranty service. (KPFKPIVJG5GTKCN0WODGTQH;QWT#KT2QTV'ZVTGOG The serial number is printed on the bottom of your AirPort Extreme. Chapter 5 Learning More, Service, and Support LL5909BOOK.indb 37 37 3/28/11 2:00 PM Appendix #KT2QTV'ZVTGOG5RGEK°ECVKQPUCPF 5CHGV[)WKFGNKPGU #KT2QTV'ZVTGOG5RGEK°ECVKQPU Ă Frequency Band: 2.4 and 5 GHz Ă Radio Output Power: 23 dBm (nominal) Ă Standards: 802.11 DSSS 1 and 2 Mbps standard, 802.11a, 802.11b, 802.11g URGEK°ECVKQPUCPFCFTCHVPURGEK°ECVKQP Interfaces Ă 1 RJ-â45 10/100/1000Base-âT Gigabit Ethernet WAN (<) Ă 3 RJ-â45 10/100/1000Base-âT Gigabit Ethernet LAN (G) Ă Universal Serial Bus (USB d) Ă 802.11 a, 802.11b, 802.11g, 802.11n AirPort Extreme wireless 'PXKTQPOGPVCN5RGEK°ECVKQPU Ă Operating Temperature: 32° F to 95° F (0° C to 35° C) Ă Storage Temperature: â13° F to 140° F (â25° C to 60° C) Ă Relative Humidity (Operational): 20% to 80% relative humidity Ă Relative Humidity (Storage): 10% to 90% relative humidity, noncondensing 38 LL5909BOOK.indb 38 3/28/11 2:00 PM Appendix Size and Weight Ă Length: 6.50 inches (165.0 mm) Ă Width: 6.50 inches (165.0 mm) Ă Thickness: 1.34 inches (34.0 mm) Ă Weight: 1.66 pounds (753 grams) Hardware Media Access Control (MAC) Addresses The AirPort Extreme has three hardware addresses printed on the bottom of the case: Ă AirPort ID: The addresses used to identify the AirPort Extreme on a wireless network. Ă Ethernet ID: You may need to provide this address to your ISP to connect the AirPort Extreme to the Internet. 7UKPI[QWT#KT2QTV'ZVTGOG5CHGN[ Ă 6JGQPN[YC[VQUJWVQĂRQYGTEQORNGVGN[VQ[QWT#KT2QTV'ZVTGOGKUVQFKUEQPPGEVKV from the power source. Ă When connecting or disconnecting your AirPort Extreme, always hold the plug by its UKFGU-GGR°PIGTUCYC[HTQOVJGOGVCNRCTVQHVJGRNWI Ă Your AirPort Extreme should not be opened for any reason, even when it is WPRNWIIGF+H[QWT#KT2QTV'ZVTGOGPGGFUUGTXKEGUGGÂĽ.GCTPKPI/QTG5GTXKEGCPF Supportâ on page 36. Ă Never force a connector into the ports. If the connector and port do not join with reasonable ease, they probably donât match. Make sure that the connector matches the port and that you have positioned the connector correctly in relation to the port. Appendix #KT2QTV'ZVTGOG5RGEK°ECVKQPUCPF5CHGV[)WKFGNKPGU LL5909BOOK.indb 39 39 3/28/11 2:00 PM About Operating and Storage Temperatures Ă When you are using your AirPort Extreme, it is normal for the case to get warm. The AirPort Extreme case functions as a cooling surface that transfers heat from inside the unit to the cooler air outside. #XQKF9GV.QECVKQPU WARNING: To reduce the chance of shock or injury, do not use your AirPort Extreme in or near water or wet locations. Ă Keep your AirPort Extreme away from sources of liquids, such as drinks, washbasins, bathtubs, shower stalls, and so on. Ă Protect AirPort Extreme from direct sunlight and rain or other moisture. Ă Take care not to spill any food or liquid on your AirPort Extreme. If you do, unplug the AirPort Extreme before cleaning up the spill. Ă Do not use your AirPort Extreme outdoors. The AirPort Extreme is an indoor product. &Q0QV/CMG4GRCKTU;QWTUGNH WARNING: Do not attempt to open your AirPort Extreme or disassemble it. You run the risk of electric shock and voiding the limited warranty. No user-âserviceable parts are inside. About Handling Your AirPort Extreme may be damaged by improper storage or handling. Be careful not to drop your AirPort Extreme when transporting the device. 40 Appendix #KT2QTV'ZVTGOG5RGEK°ECVKQPUCPF5CHGV[)WKFGNKPGU LL5909BOOK.indb 40 3/28/11 2:00 PM 4GIWNCVQT[%QORNKCPEG+PHQTOCVKQP (%%&GENCTCVKQPQH%QPHQTOKV[ This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See instructions if interference to radio or television reception is suspected. 4CFKQCPF6GNGXKUKQP+PVGTHGTGPEG This computer equipment generates, uses, and can radiate radio-â frequency energy. If it is not installed and used properlyâthat is, in strict accordance with Appleâs instructionsâit may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the URGEK°ECVKQPUKP2CTVQH(%%TWNGU6JGUGURGEK°ECVKQPU are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. You can determine whether your computer system is causing KPVGTHGTGPEGD[VWTPKPIKVQĂ+HVJGKPVGTHGTGPEGUVQRUKVYCU probably caused by the computer or one of the peripheral devices. If your computer system does cause interference to radio or television reception, try to correct the interference by using one or more of the following measures:  Turn the television or radio antenna until the interference stops.  Move the computer to one side or the other of the television or radio.  Move the computer farther away from the television or radio.  2NWIVJGEQORWVGTKPVQCPQWVNGVVJCVKUQPCFKĂGTGPVEKTEWKV from the television or radio. (That is, make certain the computer CPFVJGVGNGXKUKQPQTTCFKQCTGQPEKTEWKVUEQPVTQNNGFD[FKĂGTGPV circuit breakers or fuses.) Important: %JCPIGUQTOQFK°ECVKQPUVQVJKURTQFWEVPQV authorized by Apple Inc. could void the EMC compliance and negate your authority to operate the product. This product was tested for FCC compliance under conditions that included the use of Apple peripheral devices and Apple shielded cables and connectors between system components. It is important that you use Apple peripheral devices and shielded cables and connectors between system components to reduce the possibility of causing interference to radios, television sets, and other electronic devices. You can obtain Apple peripheral devices and the proper shielded cables and connectors through an Apple-â authorized dealer. For non-âApple peripheral devices, contact the manufacturer or dealer for assistance. Responsible party (contact for FCC matters only) Apple Inc. Corporate Compliance +P°PKVG.QQR/5# Cupertino, CA 95014 9KTGNGUU4CFKQ7UG This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz frequency band. Cet appareil doit ĂŞtre utilisĂŠ Ă lâintĂŠrieur. 'ZRQUWTGVQ4CFKQ(TGSWGPE['PGTI[ The radiated output power of the AirPort Card in this device is below the FCC and EU radio frequency exposure limits for uncontrolled equipment. This device should be operated with a minimum distance of at least 20 cm between the AirPort Card antennas and a personâs body and must not be co-âlocated or operated with any other antenna or transmitter subject to the conditions of the FCC Grant. If necessary, consult an Apple Authorized Service Provider or Apple. See the service and support information that came with your Apple product. Or, consult an experienced radio/television technician for additional suggestions. 41 LL5909BOOK.indb 41 3/28/11 2:00 PM Canadian Compliance Statement This device complies with Industry Canada license-âexempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Cet appareil est conforme aux normes CNR exemptes de licence dâIndustrie Canada. Le fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas provoquer dâinterfĂŠrences et (2) cet appareil doit accepter toute interfĂŠrence, y compris celles susceptibles de provoquer un fonctionnement non souhaitĂŠ de lâappareil. Industry Canada Statement %QORNKGUYKVJVJG%CPCFKCP+%'5%NCUU$URGEK°ECVKQPU Cet appareil numĂŠrique de la classe B est conforme Ă la norme NMB-â003 du Canada. This device complies with RSS 210 of Industry Canada. 'WTQRGÂŁ'7&GENCTCVKQPQH%QPHQTOKV[ See www.apple.com/euro/compliance. -QTGC9CTPKPI5VCVGOGPVU ,CRCP8%%+%NCUU$5VCVGOGPV 5KPICRQTG9KTGNGUU%GTVK°ECVKQP 42 LL5909BOOK.indb 42 3/28/11 2:00 PM Russia O sĂmbolo acima indica que este produto e/ou sua bateria nĂŁo devem ser descartadas no lixo domĂŠstico. Quando decidir descartar este produto e/ou sua bateria, faça-âo de acordo com as leis e diretrizes ambientais locais. Para informaçþes sobre o programa de reciclagem da Apple, pontos de coleta e telefone de informaçþes, visite www.apple.com/br/environment &KURQUCNCPF4GE[ENKPI+PHQTOCVKQP Battery Disposal Information Dispose of batteries according to your local environmental laws and guidelines. This symbol indicates that your product must be disposed of properly according to local laws and regulations. When your product reaches its end of life, contact Apple or your local authorities to learn about recycling options. For information about Appleâs recycling program, go to www.apple.com/recycling. Deutschland: Dieses Gerät enthält Batterien. Bitte nicht in den HausmĂźll werfen. Entsorgen Sie dieses Gerät am Ende seines Lebenszyklus entsprechend der maĂgeblichen gesetzlichen Regelungen. Nederlands: Gebruikte batterijen kunnen worden ingeleverd bij de chemokar of in een speciale batterijcontainer voor klein chemisch afval (kca) worden gedeponeerd. 'WTQRGCP7PKQP¤&KURQUCN+PHQTOCVKQP This symbol means that according to local laws and regulations your product should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities. Some collection points accept products for free. The separate collection and recycling of your product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. TĂźrkiye BrasilâInformaçþes sobre descarte e reciclagem 43 LL5909BOOK.indb 43 3/28/11 2:00 PM LL5909BOOK.indb 44 3/28/11 2:00 PM www.apple.com/airport www.apple.com/support/airport Š 2011 Apple Inc. All rights reserved. Apple, the Apple logo, AirPort, AirPort Express, AirPort Extreme, Apple TV, Bonjour, iPhone, iPod touch, Macintosh, and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries. Other product and company names mentioned herein may be trademarks of their respective companies. ZM034-â5909-âA Printed in XXXX LL5909BOOK.indb 45 *ZM034-5325-A* 3/28/11 2:00 PM
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