Apple A1408 802.11 a/b/g/n 3x3 Access Point User Manual Manual

Apple Inc. 802.11 a/b/g/n 3x3 Access Point Manual

Manual

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Date Submitted2011-06-21 00:00:00
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Creation Date2011-03-28 21:19:09
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AirPort Extreme
Setup Guide
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Contents
11
Getting Started
About the AirPort Extreme
About the AirPort Software
What You Need to Get Started
The AirPort Extreme Status Light
13
14
16
18
AirPort Extreme Networks
Using the AirPort Extreme with a Broadband Internet Service
Using the AirPort Extreme to Share a USB Printer
Using the AirPort Extreme to Share USB Hard Disks
20
20
22
22
24
25
Setting Up the Airport Extreme
Using AirPort Utility
Creating a New Wireless Network
%QP°IWTKPICPF5JCTKPI+PVGTPGV#EEGUU
Setting Advanced Options
Allowing Wireless Clients Access to Your Network
26 Tips and Troubleshooting
26 If You Can’t Connect to the Internet
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26
27
28
29
30
31
31
If You Forgot Your Network or Base Station Password
If Your AirPort Extreme Isn’t Responding
If Your AirPort Extreme Status Light Flashes Amber
If Your Printer Isn’t Responding
Updating AirPort Software
AirPort Extreme Placement Considerations
Items That Can Cause Interference with AirPort
33 Learning More, Service, and Support
35 #KT2QTV'ZVTGOG5RGEK°ECVKQPUCPF5CHGV[)WKFGNKPGU
38 Regulatory Compliance Information
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Getting Started
Congratulations on purchasing your simultaneous dual-‐band
AirPort Extreme Base Station. Read this guide to get started.
AirPort Extreme provides simultaneous dual-‐band wireless 802.11n networking. When
you set up your AirPort Extreme Base Station, it creates two high-‐speed Wi-‐Fi networks:
 A 2.4 gigahertz (GHz) network for 802.11b, 802.11g, and 802.11n devices, such as
iPhone, iPod touch, and older computers
 A 5 GHz network for 802.11n and 802.11a devices, such as newer computers and
Apple TV
Wireless devices join the network that provides them the best performance and
compatibility, and the AirPort Extreme shares your broadband Internet connection
with computers and devices on your network.
With your AirPort Extreme, you can:
 Create a password-‐protected wireless home network, and then connect to the
Internet and share the connection with other computers and Wi-‐Fi devices, such
CUK2JQPGK2QFVQWEJCPF#RRNG68;QWECPCNUQUJCTG°NGUCOQPIEQORWVGTU
connected to the network.
 Create a guest network with or without password protection, to provide Internet-‐only
access to wireless devices, such as computers, iPhone, iPod touch, and Apple TV.
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Â Connect your AirPort Extreme to your Ethernet network. Wireless-‐equipped
Macintosh computers, Windows XP, or Windows Vista computers can then have
access to an entire network without being connected by a cable.
 Connect a supported USB device, such as a printer or a scanner, to your
AirPort Extreme. All of the compatible computers on the AirPort network, both
wireless and wired, can access the device.
 Connect a USB hard disk to your AirPort Extreme. All of the compatible computers
on the AirPort network, both wireless and wired, can access the information on the
hard disk.
 Connect a USB hub to your AirPort Extreme, and then connect multiple USB devices,
such as printers or hard disks. All of the computers on the network have access to
those devices.
Important: Use AirPort Utility to set up your simultaneous dual-‐band AirPort Extreme
Base Station. Previous versions of AirPort Setup Assistant and AirPort Admin Utility are
not compatible with this base station.
AirPort Utility is installed in the Utilities folder in the Applications folder on a computer
using Mac OS X, and in Start > All Programs > AirPort on a computer using Windows.
If AirPort Utility isn’t installed on your computer, you can download it from apple.com/
airport/support.
Apple periodically updates AirPort software. It’s recommended that you update your
software to keep your AirPort Extreme up to date.
Note: To download a copy of this set up guide in your language, open AirPort Utility
and choose Help > AirPort Service and Support, and click Manuals.
Chapter 1 Getting Started
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About the AirPort Extreme
6JG#KT2QTV'ZVTGOGJCU°XGRQTVUNQECVGFQPVJGDCEM
 One 10/100/1000Base-‐T Gigabit Ethernet Wide Area Network (WAN) port (<) for
connecting a DSL or cable modem, or for connecting to an existing Ethernet network
 Three 10/100/1000Base-‐T Gigabit Ethernet Local Area Network (LAN) ports (G) for
connecting Ethernet devices, such as printers or computers, or for connecting to an
existing Ethernet network
 One USB port (d) for connecting a compatible USB printer, hard disk, or hub for
connecting several devices
Status light
Internet WAN port
Power port
Ethernet ports
USB port
Reset button
Security slot
AC adapter
Chapter 1 Getting Started
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Next to the ports is a reset button, which is used for troubleshooting your
AirPort Extreme. The status light on the front of the AirPort Extreme shows the
current status.
About the AirPort Software
Use the AirPort Utility software and follow the instructions on the following pages to
set up your AirPort Extreme and your AirPort wireless network.
Note: You must use AirPort Utility to set up this base station. The simultaneous
dual-‐band AirPort Extreme Base Station is not compatible with previous versions
of AirPort software.
#KT2QTV7VKNKV[
Use AirPort Utility to set up your AirPort Extreme to create a wireless network, connect
to the Internet, and share compatible USB printers and hard disks. You can also connect
your AirPort Extreme to an existing AirPort Extreme wireless network.
AirPort Utility is also an advanced tool for setting up and managing the Time Capsule,
AirPort Extreme, and AirPort Express Base Stations. Use it to manually adjust network,
routing, and security settings and other advanced options.
AirPort status menu in the menu bar
Use the AirPort status menu to switch quickly between AirPort networks, monitor the
signal quality of the current network, create a computer-‐to-‐computer network, and turn
#KT2QTVQPCPFQÒ6JGUVCVWUOGPWKUCXCKNCDNGQPEQORWVGTUWUKPI/CE15:
Chapter 1 Getting Started
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What You Need to Get Started
To use the AirPort Extreme you need a wireless-‐enabled computer that is compliant
with the IEEE 802.11a, 802.11b, or 802.11g standards, or with an IEEE 802.11n draft
URGEK°ECVKQP6QUGVWRVJG#KT2QTV'ZVTGOG[QWTEQORWVGTOWUVOGGVVJG
requirements listed below.
6QUGVWR[QWT#KT2QTV'ZVTGOGWUKPIC/CEKPVQUJ[QWPGGFVJGHQNNQYKPI
 A Macintosh computer with an AirPort or AirPort Extreme Card installed to set it up
wirelessly, or a Macintosh computer connected to an AirPort Extreme Base Station
with an Ethernet cable to set it up using Ethernet
 Mac OS X v10.5.7 or later
 AirPort Utility 5.5 or later
6QUGVWR[QWT#KT2QTV'ZVTGOGWUKPIC9KPFQYU2%[QWPGGFVJGHQNNQYKPI
 A Windows PC with 300 MHz or higher processor speed and a compatible 802.11a,
802.11b, 802.11g, or 802.11n wireless card to set it up wirelessly, or a Windows
computer connected to an AirPort Extreme Base Station with an Ethernet cable to set
it up using Ethernet
 Windows XP Home or Professional (with Service Pack 3 installed) or Windows Vista
(with Service Pack 1 installed)
 AirPort Utility v5.5 or later
Plugging In AirPort Extreme
$GHQTG[QWRNWIKP[QWT#KT2QTV'ZVTGOG°TUVEQPPGEVVJGCRRTQRTKCVGECDNGUVQVJG
ports you want to use:
Chapter 1 Getting Started
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Â Connect the Ethernet cable that is connected to your DSL or cable modem (if you will
connect to the Internet) to the Ethernet (WAN) port (<).
 Connect a USB cable connected from the USB port (d) on the AirPort Extreme to
a compatible USB printer (if you will print to a USB printer), a hard disk, or a hub.
 Connect an Ethernet cable from any Ethernet device to the Ethernet LAN ports (G).
After you have connected the cables for all the devices you plan to use, connect the
AC adapter to the power port, and plug your AirPort Extreme into a power outlet. There
is no power switch.
Power port
Ethernet activity light
AC adapter
Important: Use only the AC adapter that came with your AirPort Extreme.
10
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When you plug the AirPort Extreme AC adapter into a power outlet, the status light
ÂąCUJGUITGGPHQTQPGUGEQPFCPFVJGPINQYUCODGTYJKNGKVUVCTVUWR#HVGTKVJCU
UVCTVGFWREQORNGVGN[VJGUVCVWUNKIJVÂąCUJGUCODGTWPVKN[QWT#KT2QTV'ZVTGOGJCU
been updated with the correct settings. The status light glows solid green after your
AirPort Extreme is properly set up and connected to the Internet or a network.
When you connect Ethernet cables to the Ethernet ports, the lights above them glow
solid green.
The AirPort Extreme Status Light
The following table explains the AirPort Extreme light sequences and what they
indicate.
Light
Status/desription
1Ò
AirPort Extreme is unplugged.
Flashing green
#KT2QTV'ZVTGOGKUUVCTVKPIWR6JGNKIJVÂąCUJGUHQTQPGUGEQPF
Solid green
AirPort Extreme is on and working properly. If you choose Flash
On Activity from the Status Light pop-‐up menu (on the Base
Station pane of AirPort settings in AirPort Utility), the status light
OC[ÂąCUJITGGPVQKPFKECVGPQTOCNCEVKXKV[
Flashing amber
AirPort Extreme cannot establish a connection to the network or
the Internet, or is encountering a problem. Make sure you have
installed AirPort Utility and use it to get information about what
OKIJVECWUGVJGUVCVWUNKIJVVQÂąCUJCODGT5GGÂĽ+H;QWT#KT2QTV
Extreme Status Light Flashes Amber” on page 31.
Solid amber
AirPort Extreme is completing its startup sequence.
Chapter 1 Getting Started
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Light
Status/desription
Flashing amber and green
There may be a problem starting up. AirPort Extreme will restart
and try again.
Solid blue
The base station is ready to allow a wireless client access to the
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on page 26.
What’s Next
After you plug in your AirPort Extreme, use AirPort Utility to set it up to work
with your Internet connection, USB printer or hard disk, or an existing network.
12
Chapter 1 Getting Started
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Chapter 1 Getting Started
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AirPort Extreme Networks
+PVJKUEJCRVGT[QW¨NN°PFGZRNCPCVKQPUQHVJGFKÒGTGPVYC[U
you can use your AirPort Extreme.
6JKUEJCRVGTRTQXKFGUUQOGGZCORNGUQHVJGFKÒGTGPVMKPFUQHPGVYQTMU[QWECPUGVWR
using your AirPort Extreme. It provides diagrams and explanations of what you need to
do to get your AirPort Extreme network up and running quickly.
5GG%JCRVGT¼5GVVKPI7RVJG#KTRQTV'ZVTGOGŒQPRCIGVQ°PFQWVOQTGCDQWVWUKPI
AirPort Utility to help set up your network.
5GGVJGFQEWOGPVÂĽ#RRNG#KT2QTV0GVYQTMUÂŚHQTFGVCKNGFKPHQTOCVKQPCDQWV#KT2QTV
networks and the AirPort Extreme Base Station. The document is located at
www.apple.com/support/manuals/airport.
14
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Using the AirPort Extreme with a Broadband Internet Service
When you set up your AirPort Extreme to provide network and Internet access,
Macintosh computers with AirPort and AirPort Extreme Cards, and 802.11a, 802.11b,
ICPF+'''PFTCHVURGEK°ECVKQPYKTGNGUUGSWKRRGFEQORWVGTUECPCEEGUU
VJGYKTGNGUU#KT2QTVPGVYQTMVQUJCTG°NGURNC[ICOGUCPFWUG+PVGTPGVCRRNKECVKQPU
like web browsers and email applications.
It looks like this:
2.4 GHz
2.4 or 5 GHz
DSL or cable modem
< Internet WAN port
to Internet
Chapter 2 AirPort Extreme Networks
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To set it up:
1 Connect your DSL or cable modem to your AirPort Extreme Ethernet WAN port (<).
2 Open AirPort Utility (located in the Utilities folder in the Applications folder on
a computer using Mac OS X, and in Start > All Programs > AirPort on a computer
using Windows), select your base station, and then click Continue.
3 (QNNQYVJGQPUETGGPKPUVTWEVKQPUVQETGCVGCPGYPGVYQTM 5GGÂĽ5GVVKPI7RVJG#KTRQTV
Extreme” on page 21.)
If AirPort Utility isn’t installed on your computer, you can download it from apple.com/
support/airport
Computers using AirPort or other compatible wireless cards or adapters can connect
to the Internet through your AirPort Extreme. Computers connected to the AirPort
Extreme Ethernet ports can also access the network and connect to the Internet.
Wireless computers and computers connected to the Ethernet ports can also
communicate with one another through your AirPort Extreme.
16
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Using the AirPort Extreme to Share a USB Printer
When you connect a compatible USB printer to your AirPort Extreme, supported
computers on the network (wired and wireless) can print to it.
It looks like this:
Shared printer
2.4 or 5 GHz
2.4 or 5 GHz
d USB port
Chapter 2 AirPort Extreme Networks
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To set it up:
1 Connect the printer to the AirPort Extreme USB port (d) or to a USB hub, using
a USB cable.
2 Open AirPort Utility (located in the Utilities folder in the Applications folder on
a computer using Mac OS X, and in Start > All Programs > AirPort on a computer
using Windows), select your base station, and then click Continue.
3 Follow the onscreen instructions to create a new network if you have not already set
up your network.
If AirPort Utility isn’t installed on your computer, you can download it from apple.com/
support/airport
6QRTKPVHTQOCEQORWVGTWUKPI/CE15:XQTNCVGT
1 Choose Apple > System Preferences, and then click Print & Fax.
2 Click Add (+) and select your printer from the list.
3 Click the Add button.
If your printer isn’t in the list, use the buttons in the toolbar to search for it.
6QRTKPVHTQOCEQORWVGTWUKPI/CE15:XQTNCVGT
1 Open Printer Setup Utility (located in the Utilities folder in the Applications folder).
2 Select the printer from the list.
If the printer is not in the list, click Add and choose Bonjour from the pop-‐up menu,
and then select the printer from the list.
6QRTKPVHTQOCEQORWVGTWUKPI9KPFQYU
Use Bonjour for Windows (installed with AirPort Utility) to connect your printer.
18
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Using the AirPort Extreme to Share USB Hard Disks
When you connect a USB hard disk to your AirPort Extreme, computers on the network
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It looks like this:
2.4 or 5 GHz
2.4 or 5 GHz
Shared hard disk drive
d USB port
Chapter 2 AirPort Extreme Networks
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To set it up:
1 Connect the hard disk to the AirPort Extreme USB port (d) using a USB cable.
2 Open AirPort Utility (located in the Utilities folder in the Applications folder on
a computer using Mac OS X, and in Start > All Programs > AirPort on a computer
using Windows), select your base station, and then click Continue.
3 Follow the onscreen instructions to create a new network if you have not already set
up your network.
If AirPort Utility isn’t installed on your computer, you can download it from apple.com/
support/airport
%QORWVGTUECPCEEGUUVJGJCTFFKUMVQUJCTGQTUVQTG°NGUWUKPI/CE15:XQTNCVGT
or Windows XP (with Service Pack 3) or Windows Vista (with Service Pack 1).
20
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Setting Up the Airport Extreme
This chapter provides information and instructions for using
AirPort Utility to set up your AirPort Extreme.
7UGVJGKPUVTWEVKQPUKPVJKUEJCRVGTVQGCUKN[EQP°IWTG[QWT#KT2QTV'ZVTGOGCPFUGVWR
your AirPort network.
This chapter provides an overview for using the setup assistant in AirPort Utility
to set up your network and other features of your AirPort Extreme. For more
detailed wireless networking information, and for information about the advanced
HGCVWTGUQH#KT2QTV7VKNKV[TGHGTVQVJGÂĽ#RRNG#KT2QTV0GVYQTMUÂŚFQEWOGPVNQECVGFCV
www.apple.com/support/airport.
;QWECPFQOQUVQH[QWTPGVYQTMUGVWRCPFEQP°IWTCVKQPVCUMUWUKPIVJGUGVWR
assistant in AirPort Utility. To set advanced options, choose Manual Setup from the Base
5VCVKQPOGPWQH#KT2QTV7VKNKV[5GGÂĽ5GVVKPI#FXCPEGF1RVKQPUÂŚQPRCIG
If AirPort Utility isn’t installed on your computer, you can download it from apple.com/
support/airport
21
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Using AirPort Utility
6QUGVWRCPFEQP°IWTG[QWT#KT2QTV'ZVTGOGVQWUG#KT2QTVHQTYKTGNGUUPGVYQTMKPI
and Internet access, use the setup assistant in AirPort Utility.
1PC/CEKPVQUJEQORWVGTWUKPI/CE15:XQTNCVGT
1 Open AirPort Utility, located in the Utilities folder in your Applications folder.
2 Select your base station and click Continue.
3 Follow the onscreen instructions to set up your AirPort Extreme and your wireless
network.
1PCEQORWVGTWUKPI9KPFQYU:2 YKVJ5GTXKEG2CEM QT9KPFQYU8KUVC YKVJ
5GTXKEG2CEM 
1 Open AirPort Utility, located in Start > All Programs > AirPort.
2 Select your base station and click Continue.
3 Follow the onscreen instructions to set up your AirPort Extreme and your wireless
network.
The setup assistant in AirPort Utility asks you a series of questions about the type of
network you want to use and the services you want to set up. The setup assistant helps
you enter the appropriate settings.
If you are using your AirPort Extreme to connect to the Internet, you need a broadband
(DSL or cable modem) account with an Internet service provider (ISP), or a connection
to the Internet using an existing Ethernet network.
22
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Creating a New Wireless Network
You can use the setup assistant in AirPort Utility to create a new wireless network.
The setup assistant guides you through the steps necessary to name your network,
protect your network with a password, and set other options.
If you plan to share a USB printer or USB hard disk on your network:
1 Connect the printer or hard disk to the AirPort Extreme USB port (d).
2 Open AirPort Utility, located in the Utilities folder in the Applications folder on
a Macintosh, or in Start > All Programs > AirPort on a computer using Windows.
If AirPort Utility isn’t installed on your computer, you can download it from apple.com/
support/airport
3 Select your AirPort Extreme and click Continue.
+H[QWFQP¨VUGGVJGDCUGUVCVKQP[QWYCPVVQEQP°IWTGENKEM4GUECPVQUECPHQT
available base stations, and then select the base station you want.
4 Follow the onscreen instructions to create a new network.
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If you plan to share your Internet connection with wireless-‐enabled computers on
your network or computers connected to the Ethernet ports, you need to set up your
AirPort Extreme as an AirPort base station. After it is set up, computers access the
Internet through the AirPort network. The base station connects to the Internet and
transmits information to the computers over the AirPort network.
Chapter 3 Setting Up the Airport Extreme
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Before you use AirPort Utility to set up your wireless device, connect your DSL or cable
modem to the AirPort Extreme Ethernet WAN port (<). If you are using an existing
Ethernet network with Internet access to connect to the Internet, you can connect the
AirPort Extreme to the Ethernet network instead.
7UGVJGUGVWRCUUKUVCPVKP#KT2QTV7VKNKV[VQGPVGT[QWT+52UGVVKPIUCPFEQP°IWTGJQY
the AirPort Extreme shares the settings with other computers.
1 Choose the wireless network you want to change. On a Macintosh, use the
AirPort status menu in the menu bar. On a computer using Windows XP, hold the
pointer over the wireless connection icon until you see your AirPort network
name (SSID), and choose it from the list if there are multiple networks available.
The default network name for an Apple base station is AirPort Network XXXXXX, where
XXXXXX is replaced with the last six digits of the AirPort ID, also know as the Media
Access Control or MAC address. The AirPort ID is printed on the bottom of an AirPort
Extreme.
2 Open AirPort Utility, located in the Utilities folder in the Applications folder on
a computer using Mac OS X, or in Start > All Programs > AirPort on a computer
using Windows.
3 Select your base station and click Continue.
4 (QNNQYVJGQPUETGGPKPUVTWEVKQPUVQEQP°IWTGCPFUJCTG+PVGTPGVCEEGUUQP[QWT
AirPort Extreme.
Using AirPort Utility is a quick and easy way to set up your base station and network.
If you want to set additional options for your network, such as restricting access to your
network, or setting advanced DHCP options, you can choose Manual Setup from the
Base Station menu of AirPort Utility.
24
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Setting Advanced Options
To set advanced options, you can use AirPort Utility to set up your AirPort Extreme
OCPWCNN[;QWECPEQP°IWTGCFXCPEGFDCUGUVCVKQPUGVVKPIUUWEJCUCFXCPEGFUGEWTKV[
options, closed networks, DHCP lease time, access control, power controls, user
accounts, and more.
6QUGVCFXCPEGFQRVKQPU
1 Choose the wireless network you want to change. On a Macintosh, use the
AirPort status menu in the menu bar. On a computer using Windows, hold the
pointer over the wireless connection icon until you see your AirPort network
name (SSID), and choose it from the list if there are multiple networks available.
The default network name for an Apple base station is AirPort Network XXXXXX,
where XXXXXX is replaced with the last six digits of the AirPort ID, also known as
the Media Access Control or MAC address. The AirPort ID is printed on the bottom
of an AirPort Extreme.
2 Open AirPort Utility, located in the Utilities folder in the Applications folder on a
Macintosh, and in Start > All Programs > AirPort on a computer using Windows.
3 If there is more than one base station in the list, select the base station you want to
EQP°IWTG+H[QWFQP¨VUGGVJGDCUGUVCVKQP[QWYCPVVQEQP°IWTGENKEM4GUECPVQUECP
for available base stations, and then select the base station you want.
4 Choose Manual Setup from the Base Station menu. If you are prompted for a password,
enter it.
For more information and detailed instructions for using the manual setup features
KP#KT2QTV7VKNKV[UGGVJGÂĽ#RRNG#KT2QTV0GVYQTMUÂŚFQEWOGPVNQECVGFCV
www.apple.com/support/airport.
Chapter 3 Setting Up the Airport Extreme
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Allowing Wireless Clients Access to Your Network
If your network is password-‐protected using WPA Personal or WPA/WPA2 Personal, you
can provide wireless clients access to your network without requiring them to enter the
network password.
When you allow a client access to your network, the client’s name and wireless MAC
address (or AirPort ID) are stored in the access control list of AirPort Utility until you
remove them from the list. You can also provide 24 hours of access, after which time
the client will no longer be able to access your network.
When you provide a client access to your wireless network, the client does not need to
enter the network password.
6QCNNQYENKGPVCEEGUUVQ[QWTPGVYQTM
1 Open AirPort Utility, select your base station, and choose Manual Setup from the
Base Station menu. Enter the base station password if necessary.
2 Choose Add Wireless Clients from the Base Station menu.
3 Select how you want the client to access the network:
 Select PIN to enter the eight-‐digit number provided by the client requesting network
access.
 5GNGEV¥(KTUVCVVGORV¦VQCNNQYPGVYQTMCEEGUUVQVJG°TUVENKGPVCVVGORVKPIVQLQKP
the network.
 5GNGEV¥.KOKVENKGPV¨UCEEGUUVQJQWTU¦KH[QWYCPVVQRTQXKFGQPN[QPGFC[QHCEEGUU
to your network. If you don’t select this option, the client will have access to your
network until you remove the name from the list.
26
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Chapter 3 Setting Up the Airport Extreme
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Tips and Troubleshooting
You can quickly solve most problems with your AirPort
Extreme by following the advice in this chapter.
If You Can’t Connect to the Internet
 Try connecting to the Internet directly from your computer. If you can’t connect to
the Internet from your computer, check your network settings. If they appear to be
correct and you still can’t connect, contact your Internet service provider (ISP).
 Make sure you are connecting to the correct wireless network.
If You Forgot Your Network or Base Station Password
You can clear the AirPort network or base station password by resetting
AirPort Extreme.
6QTGUGVVJGDCUGUVCVKQPRCUUYQTF
1 Use the tip of a ballpoint pen to hold down the reset button for one second.
Important: If you hold down the reset button for more than one second, you may
lose your network settings.
2 Select your AirPort network.
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Â On a Macintosh, use the AirPort status menu in the menu bar to select the network
created by AirPort Extreme (the network name does not change).
 On a computer using Windows, hold the pointer over the wireless connection icon
until you see your AirPort Network Name (SSID), and choose it from the list if there
are multiple networks available.
3 Open AirPort Utility (in the Utilities folder in the Applications folder on a Macintosh,
and in Start > All Programs > AirPort on a computer using Windows).
If AirPort Utility isn’t installed on your computer, you can download it from apple.com/
support/airport
4 Select your base station and then choose Manual Setup from the Base Station menu.
5 Click AirPort in the toolbar, and then click Base Station.
6 Enter a new password for the base station.
7 Click Wireless and choose an encryption method from the Wireless Security pop-‐up
menu to turn on encryption and activate password protection for your AirPort network.
If you turn on encryption, enter a new password for your AirPort network.
8 Click Update to restart the base station and load the new settings.
If Your AirPort Extreme Isn’t Responding
Try unplugging it and plugging it back in.
If your AirPort Extreme stops responding completely, you may need to reset it to the
factory default settings.
Chapter 4 Tips and Troubleshooting
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Important: Resetting your AirPort Extreme to factory default settings erases all
of your base station settings and resets them to the settings that came with your
AirPort Extreme.
6QTGVWTP[QWT#KT2QTV'ZVTGOGVQVJGHCEVQT[UGVVKPIU
m Use the tip of a ballpoint pen to press and hold down the reset button until the status
NKIJVÂąCUJGUSWKEMN[ CDQWVUGEQPFU 
The AirPort Extreme resets with the following settings:
 The AirPort Extreme receives its IP address using DHCP.
 The network name reverts to Apple Network XXXXXX (where XXXXXX is replaced
with the last six digits of the AirPort ID).
 The base station password returns to public.
+H[QWTDCUGUVCVKQPKUUVKNNPQVTGURQPFKPIVT[VJGHQNNQYKPI
1 Unplug your AirPort Extreme.
2 Use the tip of a ballpoint pen to hold down the reset button while you plug in your
AirPort Extreme.
30
Chapter 4 Tips and Troubleshooting
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If Your AirPort Extreme Status Light Flashes Amber
The Ethernet cable may not be connected properly, your AirPort Extreme may be out
of range of an AirPort network, or there may be a problem with your Internet service
provider. If you are connected to the Internet with a DSL or cable modem, the modem
may have lost its connection to the network or the Internet. Even if the modem
seems to be working properly, try disconnecting the modem from its power supply,
waiting a few seconds, and then reconnecting it. Make sure your AirPort Extreme is
connected directly to the modem with an Ethernet cable before reconnecting power
to the modem.
(QTOQTGKPHQTOCVKQPCDQWVVJGTGCUQPVJGNKIJVÂąCUJGUQRGP#KT2QTV7VKNKV[UGNGEV
your base station, and then choose Manual Setup from the Base Station menu. Click
$CUG5VCVKQP5VCVWUVQFKURNC[KPHQTOCVKQPCDQWVVJGÂąCUJKPINKIJV
;QWECPCNUQUGNGEVVJGÂĽ/QPKVQTDCUGUVCVKQPHQTRTQDNGOUÂŚEJGEMDQZKP#KT2QTV
preferences. If the base station has problems, AirPort Utility opens and walks you
through solving the problems.
If Your Printer Isn’t Responding
If you connected a printer to the USB port on your AirPort Extreme and the computers
on the AirPort network can’t print, try doing the following:
1 Make sure the printer is plugged in and turned on.
2 Make sure the cables are securely connected to the printer and to the AirPort Extreme
USB port.
3 Make sure the printer is selected in the Printer List window on client computers.
Chapter 4 Tips and Troubleshooting
LL5909BOOK.indb 31
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1PC/CEKPVQUJWUKPI/CE15:XQTNCVGT
 Choose Apple > System Preferences, and then click Print & Fax.
 Click Add (+) and select your printer in the list.
 Click the Add button.
1PC/CEKPVQUJWUKPI/CE15:XQTNCVGT
 Open Printer Setup Utility, located in the Utilities folder in the Applications folder.
 If the printer is not in the list, click Add.
 Choose Bonjour from the pop-‐up menu.
 Select the printer and click Add.
1PCEQORWVGTWUKPI9KPFQYU
 1RGP¥2TKPVGTUCPF(CZGU¦HTQOVJG5VCTVOGPW
 Select the printer. If the printer is not in the list, click Add Printer and then follow the
onscreen instructions.
 If Bonjour for Windows is installed, click the Bonjour Printer, click the Bonjour Printer
Wizard on the desktop, and follow the onscreen instructions for setting up a printer.
4 6WTPQÒVJGRTKPVGTYCKVCHGYUGEQPFUVJGPVWTPKVDCEMQP
Updating AirPort Software
Apple periodically updates AirPort software. It is recommended that you update your
AirPort Extreme to use the latest software.
32
Chapter 4 Tips and Troubleshooting
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;QWECPUGNGEVVJGÂĽ%JGEMHQTWRFCVGUYJGPQRGPKPI#KT2QTV7VKNKV[ÂŚEJGEMDQZQTVJG
ÂĽ%JGEMHQTWRFCVGUÂŚEJGEMDQZKP#KT2QTVRTGHGTGPEGU+H[QWUGNGEVÂĽ%JGEMHQTWRFCVGUÂŚ
choose an increment of time, such as weekly, from the pop-‐up menu to automatically
check for updates.
Chapter 4 Tips and Troubleshooting
LL5909BOOK.indb 33
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AirPort Extreme Placement Considerations
The following recommendations can help your AirPort Extreme achieve maximum
wireless range and optimal network coverage.
 Place your AirPort Extreme in an open area where there are few obstructions, such as
large pieces of furniture or walls. Try to place it away from metallic surfaces.
 If you place your AirPort Extreme behind furniture, keep at least an inch of space
between the AirPort Extreme and the edge of the furniture.
 Avoid placing your AirPort Extreme in areas surrounded by metal surfaces on
three or more sides.
 If you place your AirPort Extreme in an entertainment center with your stereo
equipment, avoid completely surrounding the AirPort Extreme with audio, video, or
power cables. Place your AirPort Extreme so that the cables are to one side. Maintain
as much space as possible between the AirPort Extreme and the cables.
 Try to place your AirPort Extreme at least 25 feet (7.6 meters) from a microwave oven,
2.4 or 5 gigahertz (GHz) cordless phones, or other sources of interference.
Items That Can Cause Interference with AirPort
The farther away the interference source, the less likely it is to cause a problem. The
following items can cause interference with AirPort communication:
 Microwave ovens
 Direct Satellite Service (DSS) radio frequency leakage
 The original coaxial cable that came with certain types of satellite dishes. Contact the
device manufacturer and obtain newer cables.
34
Chapter 4 Tips and Troubleshooting
LL5909BOOK.indb 34
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Â Certain electrical devices such as power lines, electrical railroad tracks, and power
stations
 Cordless telephones that operate in the 2.4 or 5 GHz range. If you have problems
with your phone or AirPort communication, change the channel your base station or
AirPort Extreme uses, or change the channel your phone uses.
 Nearby base stations using adjacent channels. For example, if base station A is set to
channel 1, base station B should be set to channel 6 or 11.
Chapter 4 Tips and Troubleshooting
LL5909BOOK.indb 35
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Learning More, Service, and Support
;QWECP°PFOQTGKPHQTOCVKQPCDQWVWUKPI[QWT#KT2QTV
Extreme on the web and in onscreen help.
Online Resources
For the latest information about the AirPort Extreme, go to www.apple.com/airport.
To register your AirPort Extreme (if you didn’t register it when you installed the
software on the AirPort Extreme CD), go to www.apple.com/register.
(QT#KT2QTVUWRRQTVKPHQTOCVKQPCXCTKGV[QHHQTWOUYKVJRTQFWEVURGEK°EKPHQTOCVKQP
and feedback, and the latest Apple software downloads, go to www.apple.com/
support/airport.
For support outside of the United States, go to www.apple.com/support, and then
choose your country from the pop-‐up menu.
36
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Onscreen Help
To learn more about using AirPort Utility with your AirPort Extreme, open AirPort Utility
and choose Help > AirPort Utility Help.
1DVCKPKPI9CTTCPV[5GTXKEG
If the product appears to be damaged or does not function properly, please follow the
advice in this booklet, the onscreen help, and the online resources.
If the base station still does not function, go to www.apple.com/support for
instructions about how to obtain warranty service.
(KPFKPIVJG5GTKCN0WODGTQH;QWT#KT2QTV'ZVTGOG
The serial number is printed on the bottom of your AirPort Extreme.
Chapter 5 Learning More, Service, and Support
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Appendix
#KT2QTV'ZVTGOG5RGEK°ECVKQPUCPF
5CHGV[)WKFGNKPGU
#KT2QTV'ZVTGOG5RGEK°ECVKQPU
 Frequency Band: 2.4 and 5 GHz
 Radio Output Power: 23 dBm (nominal)
 Standards: 802.11 DSSS 1 and 2 Mbps standard, 802.11a, 802.11b, 802.11g
URGEK°ECVKQPUCPFCFTCHVPURGEK°ECVKQP
Interfaces
 1 RJ-‐45 10/100/1000Base-‐T Gigabit Ethernet WAN (<)
 3 RJ-‐45 10/100/1000Base-‐T Gigabit Ethernet LAN (G)
 Universal Serial Bus (USB d)
 802.11 a, 802.11b, 802.11g, 802.11n AirPort Extreme wireless
'PXKTQPOGPVCN5RGEK°ECVKQPU
 Operating Temperature: 32° F to 95° F (0° C to 35° C)
 Storage Temperature: –13° F to 140° F (–25° C to 60° C)
 Relative Humidity (Operational): 20% to 80% relative humidity
 Relative Humidity (Storage): 10% to 90% relative humidity, noncondensing
38
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Appendix
Size and Weight
 Length: 6.50 inches (165.0 mm)
 Width: 6.50 inches (165.0 mm)
 Thickness: 1.34 inches (34.0 mm)
 Weight: 1.66 pounds (753 grams)
Hardware Media Access Control (MAC) Addresses
The AirPort Extreme has three hardware addresses printed on the bottom of the case:
 AirPort ID: The addresses used to identify the AirPort Extreme on a wireless network.
 Ethernet ID: You may need to provide this address to your ISP to connect the
AirPort Extreme to the Internet.
7UKPI[QWT#KT2QTV'ZVTGOG5CHGN[
 6JGQPN[YC[VQUJWVQÒRQYGTEQORNGVGN[VQ[QWT#KT2QTV'ZVTGOGKUVQFKUEQPPGEVKV
from the power source.
 When connecting or disconnecting your AirPort Extreme, always hold the plug by its
UKFGU-GGR°PIGTUCYC[HTQOVJGOGVCNRCTVQHVJGRNWI
 Your AirPort Extreme should not be opened for any reason, even when it is
WPRNWIIGF+H[QWT#KT2QTV'ZVTGOGPGGFUUGTXKEGUGGÂĽ.GCTPKPI/QTG5GTXKEGCPF
Support” on page 36.
 Never force a connector into the ports. If the connector and port do not join with
reasonable ease, they probably don’t match. Make sure that the connector matches
the port and that you have positioned the connector correctly in relation to the port.
Appendix #KT2QTV'ZVTGOG5RGEK°ECVKQPUCPF5CHGV[)WKFGNKPGU
LL5909BOOK.indb 39
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About Operating and Storage Temperatures
 When you are using your AirPort Extreme, it is normal for the case to get warm.
The AirPort Extreme case functions as a cooling surface that transfers heat from
inside the unit to the cooler air outside.
#XQKF9GV.QECVKQPU
WARNING: To reduce the chance of shock or injury, do not use your AirPort Extreme
in or near water or wet locations.
 Keep your AirPort Extreme away from sources of liquids, such as drinks, washbasins,
bathtubs, shower stalls, and so on.
 Protect AirPort Extreme from direct sunlight and rain or other moisture.
 Take care not to spill any food or liquid on your AirPort Extreme. If you do, unplug the
AirPort Extreme before cleaning up the spill.
 Do not use your AirPort Extreme outdoors. The AirPort Extreme is an indoor product.
&Q0QV/CMG4GRCKTU;QWTUGNH
WARNING: Do not attempt to open your AirPort Extreme or disassemble it. You run
the risk of electric shock and voiding the limited warranty. No user-‐serviceable parts
are inside.
About Handling
Your AirPort Extreme may be damaged by improper storage or handling. Be careful not
to drop your AirPort Extreme when transporting the device.
40
Appendix #KT2QTV'ZVTGOG5RGEK°ECVKQPUCPF5CHGV[)WKFGNKPGU
LL5909BOOK.indb 40
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4GIWNCVQT[%QORNKCPEG+PHQTOCVKQP
(%%&GENCTCVKQPQH%QPHQTOKV[
This device complies with part 15 of the FCC rules. Operation
is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause
undesired operation. See instructions if interference to radio or
television reception is suspected.
4CFKQCPF6GNGXKUKQP+PVGTHGTGPEG
This computer equipment generates, uses, and can radiate radio-‐
frequency energy. If it is not installed and used properly—that
is, in strict accordance with Apple’s instructions—it may cause
interference with radio and television reception.
This equipment has been tested and found to comply with
the limits for a Class B digital device in accordance with the
URGEK°ECVKQPUKP2CTVQH(%%TWNGU6JGUGURGEK°ECVKQPU
are designed to provide reasonable protection against such
interference in a residential installation. However, there is
no guarantee that interference will not occur in a particular
installation.
You can determine whether your computer system is causing
KPVGTHGTGPEGD[VWTPKPIKVQÒ+HVJGKPVGTHGTGPEGUVQRUKVYCU
probably caused by the computer or one of the peripheral devices.
If your computer system does cause interference to radio or
television reception, try to correct the interference by using one or
more of the following measures:
† Turn the television or radio antenna until the interference stops.
† Move the computer to one side or the other of the television
or radio.
† Move the computer farther away from the television or radio.
† 2NWIVJGEQORWVGTKPVQCPQWVNGVVJCVKUQPCFKÒGTGPVEKTEWKV
from the television or radio. (That is, make certain the computer
CPFVJGVGNGXKUKQPQTTCFKQCTGQPEKTEWKVUEQPVTQNNGFD[FKÒGTGPV
circuit breakers or fuses.)
Important: %JCPIGUQTOQFK°ECVKQPUVQVJKURTQFWEVPQV
authorized by Apple Inc. could void the EMC compliance and
negate your authority to operate the product.
This product was tested for FCC compliance under conditions
that included the use of Apple peripheral devices and Apple
shielded cables and connectors between system components. It
is important that you use Apple peripheral devices and shielded
cables and connectors between system components to reduce
the possibility of causing interference to radios, television sets, and
other electronic devices. You can obtain Apple peripheral devices
and the proper shielded cables and connectors through an Apple-‐
authorized dealer. For non-‐Apple peripheral devices, contact the
manufacturer or dealer for assistance.
Responsible party (contact for FCC matters only)
Apple Inc. Corporate Compliance
+P°PKVG.QQR/5#
Cupertino, CA 95014
9KTGNGUU4CFKQ7UG
This device is restricted to indoor use when operating in the 5.15 to
5.25 GHz frequency band.
Cet appareil doit être utilisé à l’intérieur.
'ZRQUWTGVQ4CFKQ(TGSWGPE['PGTI[
The radiated output power of the AirPort Card in this device
is below the FCC and EU radio frequency exposure limits for
uncontrolled equipment. This device should be operated with a
minimum distance of at least 20 cm between the AirPort Card
antennas and a person’s body and must not be co-‐located or
operated with any other antenna or transmitter subject to the
conditions of the FCC Grant.
If necessary, consult an Apple Authorized Service Provider or
Apple. See the service and support information that came with
your Apple product. Or, consult an experienced radio/television
technician for additional suggestions.
41
LL5909BOOK.indb 41
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Canadian Compliance Statement
This device complies with Industry Canada license-‐exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must
accept any interference, including interference that may cause
undesired operation of the device.
Cet appareil est conforme aux normes CNR exemptes de licence
d’Industrie Canada. Le fonctionnement est soumis aux deux
conditions suivantes : (1) cet appareil ne doit pas provoquer
d’interférences et (2) cet appareil doit accepter toute interférence,
y compris celles susceptibles de provoquer un fonctionnement
non souhaité de l’appareil.
Industry Canada Statement
%QORNKGUYKVJVJG%CPCFKCP+%'5%NCUU$URGEK°ECVKQPU
Cet appareil numĂŠrique de la classe B est conforme Ă  la norme
NMB-‐003 du Canada. This device complies with RSS 210 of Industry
Canada.
'WTQRGÂŁ'7&GENCTCVKQPQH%QPHQTOKV[
See www.apple.com/euro/compliance.
-QTGC9CTPKPI5VCVGOGPVU
,CRCP8%%+%NCUU$5VCVGOGPV
5KPICRQTG9KTGNGUU%GTVK°ECVKQP
42
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Russia
O sĂ­mbolo acima indica que este produto e/ou sua bateria nĂŁo
devem ser descartadas no lixo domĂŠstico. Quando decidir
descartar este produto e/ou sua bateria, faça-‐o de acordo com
as leis e diretrizes ambientais locais. Para informaçþes sobre o
programa de reciclagem da Apple, pontos de coleta e telefone de
informaçþes, visite www.apple.com/br/environment
&KURQUCNCPF4GE[ENKPI+PHQTOCVKQP
Battery Disposal Information
Dispose of batteries according to your local environmental laws
and guidelines.
This symbol indicates that your product must be disposed of
properly according to local laws and regulations. When your
product reaches its end of life, contact Apple or your local
authorities to learn about recycling options.
For information about Apple’s recycling program, go to
www.apple.com/recycling.
Deutschland: Dieses Gerät enthält Batterien. Bitte nicht in den
Hausmßll werfen. Entsorgen Sie dieses Gerät am Ende seines
Lebenszyklus entsprechend der maßgeblichen gesetzlichen
Regelungen.
Nederlands: Gebruikte batterijen kunnen worden ingeleverd bij de
chemokar of in een speciale batterijcontainer voor klein chemisch
afval (kca) worden gedeponeerd.
'WTQRGCP7PKQP¤&KURQUCN+PHQTOCVKQP
This symbol means that according to local laws and regulations
your product should be disposed of separately from household
waste. When this product reaches its end of life, take it to a
collection point designated by local authorities. Some collection
points accept products for free. The separate collection and
recycling of your product at the time of disposal will help conserve
natural resources and ensure that it is recycled in a manner that
protects human health and the environment.
TĂźrkiye
Brasil—Informações sobre descarte e reciclagem
43
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LL5909BOOK.indb 44
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www.apple.com/airport
www.apple.com/support/airport
Š 2011 Apple Inc. All rights reserved.
Apple, the Apple logo, AirPort, AirPort Express, AirPort Extreme, Apple TV, Bonjour, iPhone, iPod touch, Macintosh, and Mac OS are
trademarks of Apple Inc., registered in the U.S. and other countries.
Other product and company names mentioned herein may be trademarks of their respective companies.
ZM034-‐5909-‐A
Printed in XXXX
LL5909BOOK.indb 45
*ZM034-5325-A*
3/28/11 2:00 PM

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