Apple E2817A Cellular Phone with Bluetooth and WLAN Radios User Manual iPhone User Guide v1 0 Part5
Apple Inc. Cellular Phone with Bluetooth and WLAN Radios iPhone User Guide v1 0 Part5
  
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iPhone_User_Guide_v1.0_Part5

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Use international keyboards
International keyboards let you type text in many dierent languages, including Asian 
languages and languages written from right to left. For a list of supported keyboards, go to 
www.apple.com/iphone, choose your iPhone, click Tech Specs, then scroll to Languages.
Manage keyboards. Go to Settings > General > Keyboard > Keyboards.
 •Add a keyboard:  Tap Add New Keyboard, then choose a keyboard from the list. Repeat to add 
more keyboards.
 •Remove a keyboard:  Tap Edit, tap   next to the keyboard you want to remove, tap Delete, 
then tap Done.
 •Edit your keyboard list:  Tap Edit, drag   next to a keyboard to a new place in the list, then 
tap Done.
To enter text in a dierent language, switch keyboards.
Switch keyboards while typing. Touch and hold the Globe key   to show all your enabled 
keyboards. To choose a keyboard, slide your nger to the name of the keyboard, then release. The 
Globe key   appears only if you enable more than one keyboard.
You can also just tap  . When you tap  , the name of the newly activated keyboard appears 
briey. Continue tapping to access other enabled keyboards.
Many keyboards provide letters, numbers, and symbols that aren’t visible on the keyboard.
Enter accented letters or other characters. Touch and hold the related letter, number, or symbol, 
then slide to choose a variant. For example:
 •On a Thai keyboard:  Choose native numbers by touching and holding the related 
Arabic number.
 •On a Chinese, Japanese, or Arabic keyboard:  Suggested characters or candidates appear at the 
top of the keyboard. Tap a candidate to enter it, or swipe left to see more candidates.
Use the extended suggested candidate list. Tap the up arrow on the right to view the full 
candidate list.
 •Scroll the list:  Swipe up or down.
 •Return to the short list:  Tap the down arrow.
When using certain Chinese or Japanese keyboards, you can create a shortcut for word and input 
pairs. The shortcut is added to your personal dictionary. When you type a shortcut while using a 
supported keyboard, the paired word or input is substituted for the shortcut. 
Turn shortcuts on or o.  Go to Settings > General > Keyboard > Shortcuts. Shortcuts are 
available for:
 •Simplied Chinese:  Pinyin
 •Traditional Chinese:  Pinyin and Zhuyin
International Keyboards
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  Appendix B    International Keyboards  166
 •Japanese:  Romaji and 50 Key
Reset your personal dictionary. Go to Settings > General > Reset > Reset Keyboard Dictionary. 
All custom words and shortcuts are deleted, and the keyboard dictionary returns to its 
default state.
Special input methods
You can use keyboards to enter some languages in dierent ways. A few examples are Chinese 
Cangjie and Wubihua, Japanese Kana, and Facemarks. You can also use your nger or a stylus to 
write Chinese characters on the screen.
Build Chinese characters from the component Cangjie keys. As you type, suggested 
characters appear. Tap a character to choose it, or continue typing up to ve components to see 
more options.
Build Chinese Wubihua (stroke) characters. Use the keypad to build Chinese characters using 
up to ve strokes, in the correct writing sequence: horizontal, vertical, left falling, right falling, and 
hook. For example, the Chinese character 圈 (circle) should begin with the vertical stroke 丨.
 •As you type, suggested Chinese characters appear (the most commonly used characters 
appear rst). Tap a character to choose it.
 •If you’re not sure of the correct stroke, enter an asterisk (*). To see more character options, type 
another stroke, or scroll through the character list.
 •Tap the match key (匹配) to show only characters that match exactly what you typed.
Write Chinese characters. Write Chinese characters directly on the screen with your nger 
when Simplied or Traditional Chinese handwriting input is turned on. As you write character 
strokes, iPhone recognizes them and shows matching characters in a list, with the closest match 
at the top. When you choose a character, its likely follow-on characters appear in the list as 
additional choices.
Matching characters
Matching characters
You can type some complex characters, such as 鱲 (part of the name for the Hong Kong 
International Airport), by writing two or more component characters in sequence. Tap the 
character to replace the characters you typed. Roman characters are also recognized.
Type Japanese kana. Use the Kana keypad to select syllables. For more syllable options, drag the 
list to the left or tap the arrow key.
Type Japanese romaji. Use the Romaji keyboard to type syllables. Alternative choices appear 
along the top of the keyboard; tap one to type it. For more syllable options, tap the arrow key 
and select another syllable or word from the window.
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  Appendix B    International Keyboards  167
Type facemarks or emoticons. Use the Japanese Kana keyboard and tap the   key. Or you can:
 •Use the Japanese Romaji keyboard (QWERTY-Japanese layout):  Tap  , then tap the   key.
 •Use the Chinese (Simplied or Traditional) Pinyin or (Traditional) Zhuyin keyboard:  Tap  , then 
tap the   key.
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With support for secure access to corporate networks, directories, custom apps, and Microsoft 
Exchange, iPhone is ready to go to work. For detailed information about using iPhone in 
business, go to www.apple.com/iphone/business.
Mail, Contacts, and Calendar
To use iPhone with your work accounts, you need to know the settings your organization 
requires. If you received your iPhone from your organization, the settings and apps you need 
might already be installed. If it’s your own iPhone, your system administrator may provide you 
with the settings for you to enter, or they may have you connect to a mobile device management 
server that installs the settings and apps you should have.
Organizational settings and accounts are typically in conguration proles. You might be asked to 
install a conguration prole that was sent to you in an email, or one that is downloaded from 
a web page. When you open the le, iPhone asks for your permission to install the prole, and 
displays information about what it contains.
In most cases, when you install a conguration prole that sets up an account for you, some 
iPhone settings can’t be changed. For example, your organization might turn on Auto-Lock and 
require you to set a passcode in order to protect the information in the accounts you access.
You can see your proles in Settings > General > Proles. If you delete a prole, all of the settings 
and accounts associated with the prole are also removed, including any custom apps your 
organization provided or had you download. If you need a passcode to delete a prole, contact 
your system administrator.
Network access
A VPN (virtual private network) provides secure access over the Internet to private resources, 
such as your organization’s network. You may need to install a VPN app from the App Store that 
congures your iPhone to access a particular network. Contact your system administrator for 
information about apps and settings you need.  
Apps
In addition to the built-in apps and the ones you get from the App Store, your organization may 
want you to have certain other apps. They might provide you with a pre-paid redemption code for 
the App Store. When you download an app using a redemption code, you own it, even though 
your organization purchased it for you.
iPhone in Business
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  Appendix C    iPhone in Business  169
Your organization can also purchase App Store app licenses that they assign to you for a period 
of time, but that the organization retains. You’ll be invited to participate in your organization’s 
program in order to access these apps. After you’re enrolled with your iTunes account, you’re 
prompted to install these apps as they’re assigned to you. You can also nd them in your 
Purchased list in the App Store. An app you receive this way is removed if the organization 
assigns it to someone else.
Your organization might also develop custom apps that aren’t in the App Store. You’ll install 
them from a webpage or, if your organization uses mobile device management, you’ll receive a 
notication asking you to install them over the air. These apps belong to your organization, and 
they may be removed or stop working if you delete a conguration prole or dissociate iPhone 
from the mobile device management server.
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Important safety information
WARNING:  Failure to follow these safety instructions could result in re, electric shock, or other 
injuries, or damage to iPhone or other property. Read all the safety information below before 
using iPhone.
Handling  Handle iPhone with care. It is made of metal, glass, and plastic and has sensitive 
electronic components inside. iPhone can be damaged if dropped, burned, punctured, or 
crushed, or if it comes in contact with liquid. Don’t use a damaged iPhone, such as one with a 
cracked screen, as it may cause injury. If you’re concerned about scratching the surface of iPhone, 
consider using a case or cover.
Repairing  Don’t open iPhone and don’t attempt to repair iPhone by yourself. Disassembling 
iPhone may damage it or may cause injury to you. If iPhone is damaged, malfunctions, or comes 
in contact with liquid, contact Apple or an Apple Authorized Service Provider. You can nd more 
information about getting service at www.apple.com/support/iphone/service/faq.
Battery  Don’t attempt to replace the iPhone battery yourself—you may damage the battery, 
which could cause overheating and injury. The lithium-ion battery in iPhone should be replaced 
only by Apple or an Apple Authorized Service Provider, and must be recycled or disposed of 
separately from household waste. Don’t incinerate the battery. For information about battery 
recycling and replacement, see www.apple.com/batteries.
Distraction  Using iPhone in some circumstances can distract you and may cause a dangerous 
situation. Observe rules that prohibit or restrict the use of mobile phones or headphones (for 
example, avoid texting while driving a car or using headphones while riding a bicycle).
Navigation  Maps, directions, Flyover, and location-based apps depend on data services.
Charging  Charge iPhone with the included USB cable and power adapter, or with other third-
party “Made for iPhone” cables and power adapters that are compatible with USB 2.0, or power 
adapters compliant with one or more of the following standards: EN 301489-34, IEC 62684, 
YD/T 1591-2009, CNS 15285, ITU L.1000, or another applicable mobile phone power adapter 
interoperability standard. An iPhone Micro USB Adapter (available separately in some areas) or 
other adapter may be needed to connect iPhone to some compatible power adapters. Using 
damaged cables or chargers, or charging when moisture is present, can cause electric shock. 
When you use the Apple USB Power Adapter to charge iPhone, make sure that the AC plug or AC 
power cord is fully inserted into the adapter before you plug it into a power outlet.
Note:  Only micro USB power adapters in certain regions that comply with applicable 
mobile phone power adapter interoperability standards are compatible. Please contact the 
power adapter manufacturer to nd out if your micro USB power adapter complies with 
these standards.
Safety, Handling, & Support
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Lightning cable and connector  Avoid prolonged skin contact with the connector when the 
Lightning cable is plugged into a power source because it may cause discomfort or injury. 
Situations such as sleeping or sitting on the Lightning connector should be avoided.
Prolonged heat exposure  iPhone and its power adapter comply with applicable surface 
temperature standards and limits. However, even within these limits, sustained contact with 
warm surfaces for long periods of time may cause discomfort or injury. Use common sense 
to avoid situations where your skin is in contact with a device or its power adapter when it’s 
operating or plugged into a power source for long periods of time. For example, don’t sleep or 
place a device or power adapter under a blanket, pillow, or your body when it’s plugged into a 
power source. It’s important to keep iPhone and its power adapter in a well-ventilated area when 
using or charging them. Take special care if you have a physical condition that aects your ability 
to detect heat against the body.
Hearing loss  Listening to sound at high volumes may damage your hearing. Background noise, 
as well as continued exposure to high volume levels, can make sounds seem quieter than they 
actually are. Use only compatible receivers, earbuds, headphones, speakerphones, or earpieces 
with your device. Turn on the audio and check the volume before inserting anything in your ear. 
For more information about hearing loss, see www.apple.com/sound. For information about how 
to set a maximum volume limit on iPhone, see Music settings on page 70.
WARNING:  To prevent possible hearing damage, do not listen at high volume levels for 
long periods.
Apple headsets  The headsets sold with iPhone 4s or later in China (identiable by dark 
insulating rings on the plug) are designed to comply with Chinese standards and are compatible 
with iPhone 4s or later, iPad 2 or later, and iPod touch 5th generation. Use only compatible 
headsets with your device.
Radio signals  iPhone uses radio signals to connect to wireless networks. For information about 
the amount of power used to transmit these signals, and about steps you can take to minimize 
exposure, see Settings > General > About > Legal > RF Exposure.
Radio frequency interference  Observe signs and notices that prohibit or restrict the use 
of mobile phones (for example, in healthcare facilities or blasting areas). Although iPhone is 
designed, tested, and manufactured to comply with regulations governing radio frequency 
emissions, such emissions from iPhone can negatively aect the operation of other electronic 
equipment, causing them to malfunction. Turn o iPhone or use Airplane Mode to turn o the 
iPhone wireless transmitters when use is prohibited, such as while traveling in aircraft, or when 
asked to do so by authorities.
Medical devices  iPhone contains radios that emit electromagnetic elds, and contains 
magnets near the bottom. The included headphones also have magnets in the earbuds. These 
electromagnetic elds and magnets may interfere with pacemakers, debrillators, or other 
medical devices. Maintain at least 6 inches (approximately 15 cm) of separation between your 
pacemaker or debrillator and iPhone or the earbuds. If you suspect iPhone is interfering with 
your pacemaker or any other medical device, stop using iPhone and consult your physician for 
information specic to your medical device.
Medical conditions  If you have any other medical condition that you believe could be aected 
by iPhone (for example, seizures, blackouts, eyestrain, or headaches), consult with your physician 
prior to using iPhone. 
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Explosive atmospheres  Do not charge or use iPhone in any area with a potentially explosive 
atmosphere, such as a fueling area, or in areas where the air contains chemicals or particles (such 
as grain, dust, or metal powders). Obey all signs and instructions.
Repetitive motion  When you perform repetitive activities such as typing or playing games 
on iPhone, you may experience occasional discomfort in your hands, arms, wrists, shoulders, 
neck, or other parts of your body. If you experience discomfort, stop using iPhone and consult 
a physician.
High-consequence activities  This device is not intended for use where the failure of the device 
could lead to death, personal injury, or severe environmental damage.
Choking hazard  Some iPhone accessories may present a choking hazard to small children. Keep 
these accessories away from small children.
Important handling information
Cleaning  Clean iPhone immediately if it comes in contact with anything that may cause stains—
such as dirt, ink, makeup, or lotions. To clean:
 •Disconnect all cables and turn iPhone o (press and hold the Sleep/Wake button, then slide 
the onscreen slider).
 •Use a soft, lint-free cloth.
 •Avoid getting moisture in openings.
 •Don’t use cleaning products or compressed air.
The front or back cover of iPhone may be made of glass with a ngerprint-resistant oleophobic 
(oil repellant) coating. This coating wears over time with normal usage. Cleaning products and 
abrasive materials will further diminish the coating, and may scratch the glass.
Using connectors, ports, and buttons  Never force a connector into a port or apply excessive 
pressure to a button, because this may cause damage that is not covered under the warranty. If 
the connector and port don’t join with reasonable ease, they probably don’t match. Check for 
obstructions and make sure that the connector matches the port and that you have positioned 
the connector correctly in relation to the port.
Lightning cable  Discoloration of the Lightning plug after regular use is normal. Dirt, debris, and 
exposure to liquids may cause discoloration. To remove the discoloration or if the cable becomes 
warm during use or won’t charge or sync your iPhone, disconnect the Lightning cable from your 
computer or power adapter and clean it with a soft, dry, lint-free cloth. Do not use liquids or 
cleaning products when cleaning the Lightning connector.
Operating temperature  iPhone is designed to work in ambient temperatures between 32° and 
95° F (0° and 35° C) and stored in temperatures between -4° and 113° F (-20° and 45° C). iPhone 
can be damaged and battery life shortened if stored or operated outside of these temperature 
ranges. Avoid exposing iPhone to dramatic changes in temperature or humidity. When you’re 
using iPhone or charging the battery, it is normal for iPhone to get warm.
If the interior temperature of iPhone exceeds normal operating temperatures (for example, in a 
hot car or in direct sunlight for extended periods of time), you may experience the following as it 
attempts to regulate its temperature:
 •iPhone stops charging.
 •The screen dims.
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 •A temperature warning screen appears.
 •Some apps may close.
Important:  You may not be able to use iPhone while the temperature warning screen is 
displayed. If iPhone can’t regulate its internal temperature, it goes into deep sleep mode until 
it cools. Move iPhone to a cooler location out of direct sunlight and wait a few minutes before 
trying to use iPhone again.
For more information, see support.apple.com/kb/HT2101.
iPhone Support site
Comprehensive support information is available online at www.apple.com/support/iphone. 
To contact Apple for personalized support (not available in all areas), see 
www.apple.com/support/contact.
Restart or reset iPhone
If something isn’t working right, try restarting iPhone, forcing an app to quit, or resetting iPhone.
Restart iPhone. Hold down the Sleep/Wake button until the slider appears. Slide your nger 
across the slider to turn o iPhone. To turn iPhone back on, hold down the Sleep/Wake button 
until the Apple logo appears.
Force an app to quit. From the Home screen, double-click the Home button and swipe upwards 
on the app screen.
If you can’t turn o iPhone or if the problem continues, you may need to reset iPhone. Do this 
only if you’re unable to restart your iPhone.
Reset iPhone. Hold down the Sleep/Wake button and the Home button at the same time for at 
least ten seconds, until the Apple logo appears.
You can reset the network settings, keyboard dictionary, home screen layout, and location and 
privacy settings. You can also erase all of your content and settings.
Reset iPhone settings
Reset iPhone settings. Go to Settings > General > Reset, then choose an option:
 •Reset All Settings:  All your preferences and settings are reset.
 •Erase All Content and Settings:  Your information, and settings are removed. iPhone cannot be 
used until it’s set up again.
 •Reset Network Settings:  When you reset network settings, previously used networks and VPN 
settings that weren’t installed by a conguration prole are removed. (To remove VPN settings 
installed by a conguration prole, go to Settings > General > Prole, then select the prole 
and tap Remove. This also removes other settings or accounts provided by the prole.) Wi-Fi 
is turned o and then back on, disconnecting you from any network you’re on. The Wi-Fi and 
“Ask to Join Networks” settings remain turned on.
 •Reset Keyboard Dictionary:  You add words to the keyboard dictionary by rejecting words 
iPhone suggests as you type. Resetting the keyboard dictionary erases all words you’ve added.
 •Reset Home Screen Layout:  Returns the built-in apps to their original layout on the 
Home screen.
 •Reset Location & Privacy:  Resets the location services and privacy settings to their defaults.
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Get information about your iPhone
See information about iPhone. Go to Settings > General > About. The items you can view 
include:
 •Name
 •Network addresses
 •Number of songs, videos, photos, and apps
 •Capacity and available storage space
 •iOS version
 •Carrier
 •Model number
 •Serial number
 •Wi-Fi and Bluetooth addresses
 •IMEI (International Mobile Equipment Identity)
 •ICCID (Integrated Circuit Card Identier, or Smart Card) for GSM networks
 •MEID (Mobile Equipment Identier) for CDMA networks
 •Modem rmware
 •Legal (including legal notices and license, warranty, regulatory marks, and RF exposure 
information)
To copy the serial number and other identiers, touch and hold the identier until Copy appears.
To help Apple improve products and services, iPod touch sends diagnostic and usage data. This 
data doesn’t personally identify you, but may include location information.
View or turn o diagnostic information. Go to Settings > Privacy > Diagnostics & Usage.
Usage information
View cellular usage. Go to Settings > Cellular. See Cellular settings on page 176.
View other usage information. Go to Settings > General > Usage to:
 •Display battery level as a percentage
 •See Battery Usage, including the elapsed time since iPhone has been charged and usage by 
app
 •View overall storage availability and storage used by app
 •View and manage iCloud storage
Disabled iPhone
If iPhone is disabled because you forgot your passcode or entered an incorrect passcode too 
many times, you can restore iPhone from an iTunes or iCloud backup and reset the passcode. For 
more information, see Restore iPhone on page 176.
If you get a message in iTunes that your iPhone is locked and you must enter a passcode, see 
support.apple.com/kb/HT1212.
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Back up iPhone
You can use iCloud or iTunes to automatically back up iPhone. If you choose to back up using 
iCloud, you can’t also use iTunes to automatically back up to your computer, but you can use 
iTunes to manually back up to your computer. iCloud backs up to iPhone daily over Wi-Fi, when 
it’s connected to a power source and is locked. The date and time of the last backup is listed at 
the bottom of the Backup screen. 
iCloud backs up your:
 •Purchased music, movies, TV shows, apps, and books
 •Photos and videos taken with your iPhone (If you use iCloud Photo Library, your photos and 
videos are already stored in iCloud, so they won’t also be part of an iCloud backup.)
 •iPhone settings
 •App data
 •Home screen, folders, and app layout
 •Messages (iMessage, SMS, and MMS)
 •Ringtones
Note:  Purchased content is not backed up in all areas.
Turn on iCloud backups. Go to Settings > iCloud, then log in with your Apple ID and password 
if required. Go to Backup, then turn on iCloud Backup. To turn on backups in iTunes, go to File > 
Devices > Back Up.
Back up immediately. Go to Settings > iCloud > Backup, then tap Back Up Now.
Encrypt your backup. iCloud backups are encrypted automatically so that your data is protected 
from unauthorized access both while it’s transmitted to your devices and when it’s stored in 
iCloud. If you’re using iTunes for your backup, select “Encrypt iPhone backup” in the iTunes 
Summary pane.
Manage your backups. Go to Settings > iCloud. You can manage which apps are backed up 
to iCloud by tapping them on or o. Go to Settings > iCloud > Storage > Manage Storage 
to remove existing backups and manage Documents & Data. In iTunes, remove backups in 
iTunes Preferences.
View the devices being backed up. Go to Settings > iCloud > Storage > Manage Storage.
Stop iCloud backups. Go to Settings > iCloud > Backup, then turn o iCloud Backup.
Music not purchased in iTunes isn’t backed up in iCloud. Use iTunes to back up and restore that 
content. See Sync with iTunes on page 17.
Important:  Backups for music, movies, or TV show purchases are not available in all countries. 
Previous purchases may not be restored if they are no longer in the iTunes Store, App Store, or 
iBooks Store. 
Purchased content and iCloud Photo Sharing content don’t count against your 5 GB of free 
iCloud storage.
For more information about backing up iPhone, see support.apple.com/kb/HT5262.
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Update and restore iPhone software
About update and restore
You can update iPhone software in Settings, or by using iTunes. You can also erase or restore 
iPhone, and then use iCloud or iTunes to restore from a backup.
Update iPhone
You can update software in iPhone Settings or by using iTunes. 
Update wirelessly on iPhone. Go to Settings > General > Software Update. iPhone checks for 
available software updates.
Update software in iTunes. iTunes checks for available software updates each time you sync 
iPhone using iTunes. See Sync with iTunes on page 17.
For more information about updating iPhone software, see support.apple.com/kb/HT4623.
Restore iPhone
You can use iCloud or iTunes to restore iPhone from a backup. 
Restore from an iCloud backup. Reset iPhone to erase all settings and information, then sign 
in to iCloud and choose “Restore from a Backup” in the Setup Assistant. See Restart or reset 
iPhone on page 173.
Restore from an iTunes backup. Connect iPhone to the computer you normally sync with, select 
iPhone in the iTunes window, then click Restore in the Summary pane.
When the iPhone software is restored, you can either set it up as a new iPhone, or restore your 
music, videos, app data, and other content from a backup.
For more information about restoring iPhone software, see support.apple.com/kb/HT1414.
Cellular settings
Use Cellular settings to turn cellular data and roaming on or o, set which apps and services use 
cellular data, see call time and cellular data usage, and set other cellular options.
If iPhone is connected to the Internet via the cellular data network, the LTE, 4G, 3G, E, or GPRS 
icon appears in the status bar.
LTE, 4G, and 3G service on GSM cellular networks support simultaneous voice and data 
communications. For all other cellular connections, you can’t use Internet services while you’re 
talking on the phone unless iPhone also has a Wi-Fi connection to the Internet. Depending on 
your network connection, you may not be able to receive calls while iPhone transfers data over 
the cellular network—when downloading a webpage, for example.
 •GSM networks:  On an EDGE or GPRS connection, incoming calls may go directly to voicemail 
during data transfers. For incoming calls that you answer, data transfers are paused.
 •CDMA networks:  On EV-DO connections, data transfers are paused when you answer incoming 
calls. On 1xRTT connections, incoming calls may go directly to voicemail during data transfers. 
For incoming calls that you answer, data transfers are paused.
Data transfer resumes when you end the call.
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If Cellular Data is o, all data services use only Wi-Fi—including email, web browsing, push 
notications, and other services. If Cellular Data is on, carrier charges may apply. For example, 
using certain features and services that transfer data, such as Siri and Messages, could result in 
charges to your data plan.
Turn Cellular Data on or o. Go to Settings > Cellular. The following options may also be 
available:
 •Turn Voice Roaming on or o (CDMA):  Turn Voice Roaming o to avoid charges from using other 
carrier’s networks. When your carrier’s network isn’t available, iPhone won’t have cellular (data 
or voice) service.
 •Turn Data Roaming on or o:  Data Roaming permits Internet access over a cellular data 
network when you’re in an area not covered by your carrier’s network. When you’re traveling, 
you can turn o Data Roaming to avoid roaming charges. See Phone settings on page 51.
 •Enable or disable 3G:  Using 3G loads Internet data faster in some cases, but may decrease 
battery performance. If you’re making a lot of phone calls, you may want to turn 3G o to 
extend battery life. This option is not available in all areas.
Set whether cellular data is used for apps and services. Go to Settings > Cellular, then turn 
cellular data on or o for any app that can use cellular data. If a setting is o, iPhone uses only 
Wi-Fi for that service. The iTunes setting includes both iTunes Match and automatic downloads 
from the iTunes Store and the App Store.
Sell or give away iPhone?
Before you sell or give away your iPhone, be sure to erase all content and your personal 
information. If you’ve enabled Find My iPhone (see Find My iPhone on page 40), Activation Lock 
is on. You need to turn o Activation Lock before the new owner can activate iPhone under his 
or her own account.
Erase iPhone and remove Activation Lock. Go to Settings > General > Reset > Erase All Content 
and Settings.
See support.apple.com/kb/HT5661.
Learn more, service, and support
Refer to the following resources to get more iPhone-related safety, software, and 
service information.
To learn about Do this
Using iPhone safely See Important safety information on page 170.
iPhone service and support, tips, forums, and Apple 
software downloads
Go to www.apple.com/support/iphone.
Service and support from your carrier Contact your carrier or go to your carrier’s website.
The latest information about iPhone Go to www.apple.com/iphone.
Managing your Apple ID account Go to appleid.apple.com.
Using iCloud Go to help.apple.com/icloud.
Using iTunes Open iTunes and choose Help > iTunes Help. For an 
online iTunes tutorial (may not be available in all 
areas), go to www.apple.com/support/itunes.
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To learn about Do this
Using other Apple iOS apps Go to www.apple.com/support/ios.
Finding your iPhone serial number, IMEI, ICCID, or 
MEID
You can nd your iPhone serial number, International 
Mobile Equipment Identity (IMEI), ICCD, or Mobile 
Equipment Identier (MEID) on the iPhone packaging. 
Or, on iPhone, choose Settings > General > About. For 
more information, go to support.apple.com/kb/ht4061.
Obtaining warranty service First follow the advice in this guide. Then go to 
www.apple.com/support/iphone.
Viewing iPhone regulatory information On iPhone, go to Settings > General > About > Legal 
> Regulatory.
Battery replacement service Go to www.apple.com/batteries/replacements.html.
Using iPhone in an enterprise environment Go to www.apple.com/iphone/business to learn more 
about the enterprise features of iPhone, including 
Microsoft Exchange, IMAP, CalDAV, CardDAV, VPN, and 
more. 
FCC compliance statement
This device complies with part 15 of the FCC rules. Operation is subject to the following two 
conditions: (1) This device may not cause harmful interference, and (2) this device must accept 
any interference received, including interference that may cause undesired operation.
Note:  This equipment has been tested and found to comply with the limits for a Class B digital 
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable 
protection against harmful interference in a residential installation. This equipment generates, 
uses, and can radiate radio frequency energy and, if not installed and used in accordance with 
the instructions, may cause harmful interference to radio communications. However, there is 
no guarantee that interference will not occur in a particular installation. If this equipment does 
cause harmful interference to radio or television reception, which can be determined by turning 
the equipment o and on, the user is encouraged to try to correct the interference by one or 
more of the following measures:
 •Reorient or relocate the receiving antenna.
 •Increase the separation between the equipment and receiver.
 •Connect the equipment to an outlet on a circuit dierent from that to which the receiver 
is connected.
 •Consult the dealer or an experienced radio/TV technician for help.
Important:  Changes or modications to this product not authorized by Apple could void 
the electromagnetic compatibility (EMC) and wireless compliance and negate your authority 
to operate the product. This product has demonstrated EMC compliance under conditions 
that included the use of compliant peripheral devices and shielded cables between system 
components. It is important that you use compliant peripheral devices and shielded cables 
between system components to reduce the possibility of causing interference to radios, 
televisions, and other electronic devices.
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  Appendix A    Safety, Handling, & Support  179
Canadian regulatory statement
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  Appendix A    Safety, Handling, & Support  179b
Disposal and recycling information
Apple Recycling Program (available in some areas):  
iPhone disposal and recycling:  
Battery replacement:  
Türkiye
EEE Yönetmeliğine Uygundur.
Taiwan Battery Statement
China Battery Statement
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  Appendix D    Safety, Handling, & Support  180
European Union—Disposal Information  
The symbol above means that according to local laws and regulations your product and/or its 
battery shall be disposed of separately from household waste. When this product reaches its 
end of life, take it to a collection point designated by local authorities. The separate collection 
and recycling of your product and/or its battery at the time of disposal will help conserve 
natural resources and ensure that it is recycled in a manner that protects human health and 
the environment.
Union Européenne—informations sur l’élimination:  Le symbole ci-dessus signie que, 
conformément aux lois et réglementations locales, vous devez jeter votre produit et/
ou sa batterie séparément des ordures ménagères. Lorsque ce produit arrive en n de vie, 
apportez-le à un point de collecte désigné par les autorités locales. La collecte séparée et le 
recyclage de votre produit et/ou de sa batterie lors de sa mise au rebut aideront à préserver les 
ressources naturelles et à s’assurer qu’il est recyclé de manière à protéger la santé humaine et 
l’environnement.
Europäische Union—Informationen zur Entsorgung:  Das oben aufgeführte Symbol weist darauf 
hin, dass dieses Produkt und/oder die damit verwendete Batterie den geltenden gesetzlichen 
Vorschriften entsprechend und vom Hausmüll getrennt entsorgt werden muss. Geben Sie dieses 
Produkt zur Entsorgung bei einer oziellen Sammelstelle ab. Durch getrenntes Sammeln und 
Recycling werden die Rohstoreserven geschont und es ist sichergestellt, dass beim Recycling 
des Produkts und/oder der Batterie alle Bestimmungen zum Schutz von Gesundheit und Umwelt 
eingehalten werden.
Unione Europea—informazioni per lo smaltimento:  Il simbolo qui sopra signica che, in base 
alle leggi e alle normative locali, il prodotto e/o la sua batteria dovrebbero essere riciclati 
separatamente dai riuti domestici. Quando il prodotto diventa inutilizzabile, portalo nel punto 
di raccolta stabilito dalle autorità locali. La raccolta separata e il riciclaggio del prodotto e/o della 
sua batteria al momento dello smaltimento aiutano a conservare le risorse naturali e assicurano 
che il riciclaggio avvenga nel rispetto della salute umana e dell’ambiente.
Europeiska unionen—information om kassering:  Symbolen ovan betyder att produkten 
och/eller dess batteri enligt lokala lagar och bestämmelser inte får kastas tillsammans med 
hushållsavfallet. När produkten har tjänat ut måste den tas till en återvinningsstation som utsetts 
av lokala myndigheter. Genom att låta den uttjänta produkten och/eller dess batteri tas om hand 
för återvinning hjälper du till att spara naturresurser och skydda hälsa och miljö.
 Brasil—Informações sobre descarte e reciclagem
O símbolo indica que este produto e/ou sua bateria não devem ser descartadas no lixo 
doméstico. Quando decidir descartar este produto e/ou sua bateria, faça-o de acordo com 
as leis e diretrizes ambientais locais. Para informações sobre substâncias de uso restrito, 
o programa de reciclagem da Apple, pontos de coleta e telefone de informações, visite 
www.apple.com/br/environment.
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  Appendix D    Safety, Handling, & Support  181
Información sobre eliminación de residuos y reciclaje
El símbolo indica que este producto y/o su batería no debe desecharse con los residuos 
domésticos. Cuando decida desechar este producto y/o su batería, hágalo de conformidad 
con las leyes y directrices ambientales locales. Para obtener información sobre el programa de 
reciclaje de Apple, puntos de recolección para reciclaje, sustancias restringidas y otras iniciativas 
ambientales, visite www.apple.com/la/environment.
Apple and the environment
At Apple, we recognize our responsibility to minimize the environmental impacts of our 
operations and products. For more information, go to www.apple.com/environment.
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 KApple Inc.
© 2014 Apple Inc. All rights reserved.
Apple, the Apple logo, AirDrop, AirPlay, AirPort, Aperture, Apple 
TV, FaceTime, Finder, Guided Access, iBooks, iCal, iMessage, 
iMovie, iPad, iPhone, iPhoto, iPod, iPod touch, iSight, iTunes, 
Keychain, Mac, OS X, Passbook, Safari, Siri, Spotlight, Time 
Capsule, and the Works with iPhone logo are trademarks of 
Apple Inc., registered in the U.S. and other countries.
AirPrint, EarPods, Flyover, Lightning, the Made for iPhone logo, 
Multi-Touch, and Touch ID are trademarks of Apple Inc.
Apple Store, Genius, iAd, iCloud, iTunes Extras, iTunes Match, 
iTunes Plus, iTunes Store, iTunes U, and the Podcast logo 
are service marks of Apple Inc., registered in the U.S. and 
other countries.
App Store, iBooks Store, and iTunes Radio are service marks of 
Apple Inc.
IOS is a trademark or registered trademark of Cisco in the U.S. 
and other countries and is used under license.
NIKE and the Swoosh Design are trademarks of NIKE, Inc. and 
its aliates, and are used under license.
The Bluetooth® word mark and logos are registered 
trademarks owned by Bluetooth SIG, Inc. and any use of such 
marks by Apple Inc. is under license.
Adobe and Photoshop are trademarks or registered 
trademarks of Adobe Systems Incorporated in the U.S. and/or 
other countries.
Other company and product names mentioned herein may be 
trademarks of their respective companies.
Mention of third-party products is for informational 
purposes only and constitutes neither an endorsement nor 
a recommendation. Apple assumes no responsibility with 
regard to the performance or use of these products. All 
understandings, agreements, or warranties, if any, take place 
directly between the vendors and the prospective users. Every 
eort has been made to ensure that the information in this 
manual is accurate. Apple is not responsible for printing or 
clerical errors.
019-00038 /2014
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