Apple MacBook Pro (17 Inch, Late 2008) User Guide Manual Mac Book 17inch Late2008

2008-10-14

User Manual: Apple MacBook Pro (17-inch, Late 2008) MacBook Pro (17-inch, Late 2008) - User Guide

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Page Count: 82

Congratulations, you and your MacBookPro were made for each other.

Congratulations, you and your MacBook Pro

were made for each other.

Finder

Browse the contents

of your computer

using Cover Flow.

www.apple.com/macosx

Mac Help finder

Built-in iSight camera

Video chat with up to three

friends anywhere in the world

at the same time.

www.apple.com/macbookpro

Mac Help isight

Time Machine

Automatically back

up your files to an

external hard drive.

www.apple.com/macosx

Mac Help time machine

GarageBand

Create music by adding

musicians to a virtual stage.

Enhance your song to sound

like a pro.

www.apple.com/ilife/garageband

GarageBand Help record

iPhoto Help photo

www.apple.com/ilife/iphoto

iWeb

Create beautiful websites

with photos, movies, blogs,

podcasts, and dynamic

web widgets.

www.apple.com/ilife/iweb

iWeb Help website

iPhoto

Organize all your photos

with Events. Publish to a

Web Gallery with a click.

iMovie

Collect all your video in

one library. Create and

share movies in minutes.

iMovie Help movie

www.apple.com/ilife/imovie

Contents

Chapter 1: Ready, Set Up, Go

What’s in the Box

Setting Up Your MacBook Pro

Putting Your MacBook Pro to Sleep or Shutting It Down

Chapter 2: Life with Your MacBook Pro

Basic Features of Your MacBook Pro

Additional Features of Your MacBook Pro

Keyboard Features of Your MacBook Pro

Ports on Your MacBook Pro

Using the Trackpad and Keyboard

Using the MacBook Pro Battery

Getting Answers

Chapter 3: Boost Your Memory

Installing Additional Memory

Making Sure Your MacBook Pro Recognizes the New Memory

Chapter 4: Problem, Meet Solution

Problems That Prevent You from Using Your MacBook Pro

Contents

Using Apple Hardware Test

Problems with Your Internet Connection

Problems with AirPort Extreme Wireless Communication

Keeping Your Software Up to Date

Reinstalling the Software That Came with Your MacBook Pro

Learning More, Service, and Support

Locating Your Product Serial Number

Chapter 5: Last, but Not Least

Important Safety Information

Important Handling Information

Understanding Ergonomics

Apple and the Environment

Regulatory Compliance Information

Looking for Something?

Index

Ready, Set Up, Go

www.apple.com/macbookpro

Mac Help Migration Assistant

8 Chapter 1

Ready, Set Up, Go

Your MacBook Pro is designed so that you can set it up quickly and start using it right

away. If you have never used a MacBook Pro or are new to Macintosh computers, read

this chapter for help getting started.

Important:

Read all the installation instructions (and the safety information starting on

page 63) carefully before you first use your computer.

If you are an experienced user, you may already know enough to get started.

Make sure you look over the information in Chapter 2, “Life with Your MacBook Pro,”

to find out about the new features of this MacBook Pro.

Many answers to questions can be found on your computer in Mac Help.

For information about getting Mac Help, see “Getting Answers” on page 31.

Apple may release new versions and updates to its system software, so the images

shown in this book may be slightly different from what you see onscreen.

Important:

Remove the protective film around the 85W MagSafe Power Adapter before

setting up your MacBook Pro.

Chapter 1

Ready, Set Up, Go

What’s in the Box

Setting Up Your MacBook Pro

Your MacBook Pro is designed so that you can set it up quickly and start using it right

away. The following pages take you through the setup process, including these tasks:

Plugging in the 85W MagSafe Power Adapter

Connecting cables and accessing a network

Turning on your MacBook Pro and using the trackpad

Configuring a user account and other settings using Setup Assistant

Setting up the Mac OS X desktop and preferences

AC power cord

DVI to VGA adapter

85W MagSafe Power Adapter

Apple Remote

10 Chapter 1

Ready, Set Up, Go

Step 1: Plug In the 85W MagSafe Power Adapter to provide power to the

MacBook Pro and charge the battery.

Make sure the AC plug is fully inserted into the power adapter and the electrical

prongs on your AC plug are in their completely extended position. Insert the AC plug

of your power adapter into a power outlet and the MagSafe connector into the

MagSafe power port. As the MagSafe connector gets close to the port, you’ll feel a

magnetic pull drawing it in.

To extend the reach of your power adapter, replace the AC plug with the AC power

cord. First pull the AC plug up to remove it from the adapter, and then attach the

included AC power cord to the adapter, making sure it is seated firmly. Plug the other

end into a power outlet. The AC power cord provides a grounded connection.

When disconnecting the power adapter from an outlet or from the computer, pull the

plug, not the cord.

MagSafe connector ¯ MagSafe power port

AC power cord

AC plug

Chapter 1

Ready, Set Up, Go

Note:

When you first connect the power adapter to your MacBook Pro, an indicator

light on the MagSafe connector starts to glow. An amber light indicates the battery

is charging. A green light indicates that the battery is fully charged or is not installed.

If you don’t see a light, make sure the connector is seated properly and the power

adapter is plugged into a power outlet.

Step 2: To access the Internet or a network, connect one end of an Ethernet cable

to your MacBook Pro and the other end to a cable modem, DSL modem, or

network.

To use a dial-up connection, you need the external Apple USB Modem, available for

purchase from the online Apple Store at www.apple.com/store or from an Apple

Authorized Reseller. Plug the Apple USB Modem into a USB port on your MacBook Pro,

and then connect a phone cord (not included) from the modem into a phone wall jack.

Ethernet

cable

Gigabit Ethernet port

(10/100/1000Base-T)

12 Chapter 1

Ready, Set Up, Go

Note:

Your MacBook Pro also comes with AirPort Extreme technology for wireless

networking. For information about setting up a wireless connection, from the menu

bar, choose Help > Mac Help, and then search for “AirPort.” See “Getting Answers” on

page 31.

Step 3: Press the power (®

) button briefly to turn on your MacBook Pro.

You hear a tone when you turn on the computer.

It takes the MacBook Pro a few moments to start up. After it starts up, Setup Assistant

opens automatically.

If your MacBook Pro doesn’t turn on, see “If your MacBook Pro doesn’t turn on or start

up” on page 51.

Trackpad button

Trackpad

Sleep indicator light

® Power button

Chapter 1

Ready, Set Up, Go

Step 4: Configure your MacBook Pro with Setup Assistant.

The first time you turn on your MacBook Pro, Setup Assistant starts. Setup Assistant

helps you enter your Internet and email information and set up a user account on your

MacBook Pro. If you already have a Mac, Setup Assistant can help you automatically

transfer files, applications, and other information from your previous Mac.

If you don’t intend to keep or use your other Mac, it’s best to deauthorize it from

playing music, videos, or audiobooks that you’ve purchased from the iTunes Store.

Deauthorizing a computer prevents any songs, videos, or audiobooks you’ve purchased

from being played by someone else and frees up another authorization for use. For

information about deauthorizing, choose iTunes Help from the Help menu in iTunes.

If you don’t use Setup Assistant to transfer information when you first start up, you can

do it later using Migration Assistant. Go to the Applications folder, open Utilities, and

double-click Migration Assistant.

14 Chapter 1

Ready, Set Up, Go

Step 5: Customize the Mac OS X desktop and set preferences.

Menu bar

System Preferences icon

Dock

Spotlight search icon

Help menu

Finder icon

Chapter 1

Ready, Set Up, Go

You can quickly make the desktop look the way you want using System Preferences.

Choose Apple (

) > System Preferences from the menu bar or click the System

Preferences icon in the Dock. System Preferences is your command center for most

settings on your MacBook Pro. For more information, open Mac Help and search for

“System Preferences” or for the specific preference you want to change.

Putting Your MacBook Pro to Sleep or Shutting It Down

When you finish working with your MacBook Pro, you can put it to sleep or shut

it down.

Putting Your MacBook Pro to Sleep

If you’ll be away from your MacBook Pro for only a short time, put it to sleep. When the

computer is in sleep, you can quickly wake it and bypass the startup process.

To put your MacBook Pro to sleep, do one of the following:

Close the display.

Choose Apple (

) > Sleep from the menu bar.

Press the power (®

) button and click Sleep in the dialog that appears.

Choose Apple (

) > System Preferences, click Energy Saver, and set a sleep timer.

NOTICE:

Wait a few seconds until the sleep indicator light starts pulsing (indicating

that the computer is in sleep and the hard disk has stopped spinning) before moving

your MacBook Pro. Moving your computer while the disk is spinning can damage the

hard disk, causing loss of data or the inability to start up from the hard disk.

16 Chapter 1

Ready, Set Up, Go

To wake your MacBook Pro:

If the display is closed,

simply

open it to wake up your MacBook Pro.

If the display is already open,

press the power (®

) button or any key on the keyboard.

When your MacBook Pro wakes from sleep, your applications, documents, and

computer settings are exactly as you left them.

Shutting Down Your MacBook Pro

If you aren’t going to use your MacBook Pro for a day or two, it’s best to shut it down.

The sleep indicator light goes on briefly during the shutdown process.

To shut down your MacBook Pro, do one of the following:

Choose Apple (

) > Shut Down from the menu bar.

Press the power (®

) button and click Shut Down in the dialog that appears.

If you plan to store your MacBook Pro for an extended period of time, see “Important

Handling Information” on page 67 for information about how to prevent the battery

from draining completely.

Life with Your MacBook Pro

www.apple.com/macosx

Mac Help Mac OS X

18 Chapter 2

Life with Your MacBook Pro

Basic Features of Your MacBook Pro

® Power

button

Sleep

indicator light

Battery

(underneath)

Trackpad

Display

release button

Trackpad

button

Slot-loading

SuperDrive

Chapter 2

Life with Your MacBook Pro

Power button

Turn your MacBook Pro on and off, or put it to sleep.

Trackpad and trackpad button

Move the pointer with one finger on the trackpad, scroll with two fingers, or page

through documents with three fingers. Tap the trackpad to click or double-click. Spread

or pinch two fingers to zoom in or out. Use two fingers to rotate photos and other

content.

Slot-loading SuperDrive

This optical drive reads and writes to standard-size CDs and DVDs.

Display release button

Push to release the display and open your MacBook Pro.

Sleep indicator light

A white light pulses when the MacBook Pro is in sleep.

Battery

Run your MacBook Pro using battery power when you are away from a power outlet.

20 Chapter 2

Life with Your MacBook Pro

Additional Features of Your MacBook Pro

Built-in stereo

speakers

Camera indicator

light

iSight camera

Microphone

Infrared

(IR) receiver

Chapter 2

Life with Your MacBook Pro

Built-in iSight camera

Videoconference with others using the included iChat application, take pictures with

Photo Booth, or capture video with iMovie.

Camera indicator light

The camera indicator light glows green when the built-in iSight camera is operating.

Built-in stereo speakers

Listen to music, movies, games, and other multimedia files.

Microphone (built in under the left speaker grille)

Capture sounds directly or talk with friends live using the included iChat application.

Infrared (IR) receiver

Use an optional Apple Remote (sold separately at www.apple.com/store) with the IR

receiver to control Front Row and Keynote on your MacBook Pro from up to 30 feet away.

22 Chapter 2

Life with Your MacBook Pro

Keyboard Features of Your MacBook Pro

Volume

keys

Brightness

keys

Mute

key

Function

(fn) key

Keyboard illumination

keys

esc F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12

—-

CMedia

Eject key

Exposé Dashboard Media

keys

’

Chapter 2

Life with Your MacBook Pro

Function (fn) key

Press and hold this key to activate customized actions assigned to the function keys

(F1 to F12). To learn how to customize function keys, choose Help > Mac Help from the

menu bar and search for “function keys.”

Brightness keys (F1, F2)

Increase ( ) or decrease ( ) the brightness of your MacBook Pro display.

Exposé All Windows key (F3)

Open Exposé for quick access to all your open windows.

Dashboard key (F4)

Open Dashboard to access your widgets.

oKeyboard illumination keys (F5, F6)

Increase (o) or decrease (ø) the brightness of the keyboard illumination.

’Media keys (F7, F8, F9)

Rewind (]), play or pause (’), or fast-forward (‘) a song, movie, or slideshow.

—Mute key (F10)

Mute the sound coming from the built-in speakers and headphone port.

-Volume keys (F11, F12)

Increase (-) or decrease (–) the volume of sound coming from the built-in speakers and

headphone port.

CMedia Eject key

Press and hold this key to eject a disc. You can also eject a disc by dragging its desktop

icon to the Trash.

24 Chapter 2 Life with Your MacBook Pro

Ports on Your MacBook Pro

DVI port

FireWire 800 port

FireWire

400 port

Security slot

Left side

USB 2.0 port

Gigabit Ethernet port

(10/100/1000Base-T)

MagSafe

power port

¯Audio line in/optical

digital audio in port

ExpressCard/34 slot

USB 2.0

ports

dHeadphone out/optical

digital audio out port

Right side

Chapter 2 Life with Your MacBook Pro 25

¯MagSafe power port

Plug in the included 85W MagSafe Power Adapter to recharge the MacBook Pro battery.

dHigh-speed USB (Universal Serial Bus) 2.0 ports

Connect a modem, iPod, mouse, keyboard, printer, disk drive, digital camera, joystick,

and more to your MacBook Pro. You can also connect USB 1.1 devices.

,Audio line in/optical digital audio in port

Connect your MacBook Pro to a line-level microphone or digital audio equipment.

fHeadphone out/optical digital audio out port

Connect external speakers, headphones, or digital audio equipment.

ExpressCard/34 slot

Expand the capabilities of your MacBook Pro with standard 34mm ExpressCards. To eject

an ExpressCard, push gently on it to activate the spring, and then remove it from the slot.

Security slot

Attach a lock and cable (available at www.apple.com/store) to prevent theft.

HTwo FireWire ports (FireWire 400 and FireWire 800)

Connect high-speed external devices, such as digital video cameras and storage devices.

GGigabit Ethernet port (10/100/1000Base-T)

Connect to a high-speed Ethernet network, a DSL or cable modem, or another computer.

The Ethernet port automatically detects Ethernet devices and doesn’t require an Ethernet

crossover cable.

£DVI (external display) port

Connect to an external display, projection device, or TV that uses a DVI connector, or use

the included DVI to VGA adapter to connect a VGA monitor.

26 Chapter 2 Life with Your MacBook Pro

Using the Trackpad and Keyboard

Use the trackpad to move the cursor and to scroll, tap, double-tap, and drag. Press

anywhere on the trackpad to click. How far the pointer moves onscreen is affected by

how quickly you move your finger across the trackpad. To move the pointer a short

distance, move your finger slowly across the trackpad; the faster you move your finger,

the farther the pointer moves. To fine-tune the tracking speed and set other trackpad

options, choose Apple () > System Preferences, click Keyboard & Mouse, and then

click Trackpad.

Here are some useful keyboard and trackpad tips and shortcuts:

ÂForward deleting deletes characters to the right of the insertion point. Pressing the

Delete key deletes characters to the left of the insertion point.

To forward delete, hold down the Function (fn) key while you press the Delete key.

ÂSecondary clicking or “right-clicking” lets you access shortcut menu commands.

To secondary click, place two fingers on the trackpad while clicking anywhere on the

trackpad. If Tap to Click is enabled, just tap two fingers on the trackpad.

You can also secondary click by holding down the Control key while you click.

Chapter 2 Life with Your MacBook Pro 27

ÂTwo-finger scrolling lets you drag to scroll quickly up, down, or sideways in the active

window. This option is on by default.

The following trackpad gestures work in certain applications, such as Preview or iPhoto.

For more information, choose Help > Mac Help and search for “trackpad.”

ÂTwo-finger pinching lets you zoom in or out on PDFs, images, photos, and more.

28 Chapter 2 Life with Your MacBook Pro

ÂTwo-finger rotating lets you rotate photos, pages, and more.

ÂThree-finger swiping lets you rapidly page through documents, move to the previous

or next photo, and more.

Using the MacBook Pro Battery

When the MagSafe power adapter isn’t connected, your MacBook Pro draws power

from its battery. The length of time that you can run your MacBook Pro varies,

depending on the applications you use and the external devices connected to your

MacBook Pro. Turning off features such as AirPort Extreme or Bluetooth® wireless

technology can help conserve the battery charge. Many of your system preferences are

automatically set to optimize battery life.

Chapter 2 Life with Your MacBook Pro 29

You can determine the charge left in the battery by looking at the battery level

indicator lights on the battery. Press the button next to the lights and the lights will

glow briefly to show how much charge is left in the battery. You can check the charge

with the battery in or out of your MacBook Pro.

Important: If only one indicator light is on, very little charge is left. If no lights are on,

the battery is completely drained and the MacBook Pro won’t start up unless the

power adapter is connected. Plug in the power adapter to let the battery recharge,

or replace the drained battery with a fully charged battery (see page 44).

Battery Indicator lights Button

30 Chapter 2 Life with Your MacBook Pro

You can also check the amount of battery charge left by viewing the Battery ( )

status icon in the menu bar. The battery charge level displayed is based on the amount

of power left in the battery with the applications, peripheral devices, and system

settings you are currently using. To conserve battery power, close applications and

disconnect peripheral devices not in use, and adjust your Energy Saver settings.

For more information about battery conservation and performance tips, go to

www.apple.com/batteries/notebooks.html.

Charging the Battery

When the power adapter that came with your MacBook Pro is connected, the battery

charges whether the computer is on, off, or in sleep. The battery charges more quickly,

however, if the computer is off or in sleep.

Chapter 2 Life with Your MacBook Pro 31

Getting Answers

Much more information about using your MacBook Pro is available in Mac Help on

your computer and on the Internet at www.apple.com/support/macbookpro.

To get Mac Help:

1Click the Finder icon in the Dock (the bar of icons along the edge of the screen).

2Click the Help menu in the menu bar and do one of the following:

aType a question or term in the Search field, and select a topic from the list of results

or select Show All Results to see all topics.

bChoose Mac Help to open the Mac Help window, where you can click links or type a

search question.

32 Chapter 2 Life with Your MacBook Pro

More Information

For more information about using your MacBook Pro, see the following:

To learn about See

Installing memory Chapter 3, “Boost Your Memory,” on page 35.

Troubleshooting your

MacBook Pro if you have a

problem

Chapter 4, “Problem, Meet Solution,” on page 47.

Finding service and support

for your MacBook Pro

“Learning More, Service, and Support” on page 59. Or go to the

Apple Support site at www.apple.com/support/macbookpro.

Using Mac OS X The Mac OS X website at www.apple.com/macosx.

Or search for “Mac OS X” in Mac Help.

Moving from a PC to a Mac “How to move to Mac” at www.apple.com/getamac/movetomac.

Using iLife ’08 applications The iLife website at www.apple.com/ilife. Or open an iLife ’08

application, open Help for the application, and then type a

question in the search field.

Changing system preferences System Preferences by choosing Apple (K) > System

Preferences. Or search for “system preferences” in Mac Help.

Using your trackpad Mac Help and search for “trackpad.” Or open System Preferences

and click Keyboard & Mouse and then click Trackpad.

Using the iSight camera Mac Help and search for “iSight.”

Using AirPort Extreme wireless

technology

The AirPort Support page at www.apple.com/support/airport.

Or open Mac Help and search for “AirPort.”

Chapter 2 Life with Your MacBook Pro 33

Using Bluetooth wireless

technology

The Bluetooth Support page at www.apple.com/support/

bluetooth. Or open the Bluetooth File Exchange application,

located in the Utilities folder within the Applications folder,

and choose Help > Bluetooth Help.

Caring for the battery Mac Help and search for “battery.”

Connecting a printer Mac Help and search for “printing.”

FireWire and USB connections Mac Help and search for “USB” or “FireWire.”

Connecting to the Internet Mac Help and search for “Internet.”

Connecting an external display Mac Help and search for “display port.”

Apple Remote (sold separately

at www.apple.com/store)

Mac Help and search for “remote.”

Front Row Mac Help and search for “Front Row.”

Burning a CD or DVD Mac Help and search for “burn disc.”

Specifications The Specifications page at support.apple.com/specs.

Or open System Profiler by choosing Apple (K) > About This

Mac from the menu bar, and then click More Info.

Apple news, free downloads,

and online catalogs of

software and hardware

The Apple website at www.apple.com.

Instructions, technical support,

and manuals for Apple

products

The Apple Support website at www.apple.com/support.

To learn about See

3 Boost Your Memory

www.apple.com/store

Mac Help RAM

36 Chapter 3 Boost Your Memory

This chapter provides information and instructions for installing additional memory

and for removing and replacing the battery in your MacBook Pro.

Your computer has two memory slots that you access by removing the memory door

in the battery bay. Your MacBook Pro comes with a minimum of 2 gigabytes (GB) of

667 MHz Double Data Rate (DDR2) Synchronous Dynamic Random-Access Memory

(SDRAM) installed. Both memory slots can accept an SDRAM module that meets the

following specifications:

ÂDouble Data Rate Small Outline Dual Inline Memory Module (DDR SO-DIMM) format

Â1.25 inch or smaller

Â1 GB or 2 GB

Â200-pin

ÂPC2-5300 DDR2 667 MHz Type RAM

You can add two 2 GB memory modules for a maximum of 4 GB of memory.

WARNING: Apple recommends that you have an Apple-certified technician install

memory. Consult the service and support information that came with your computer

for information about how to contact Apple for service. If you attempt to install

memory and damage your equipment, such damage is not covered by the limited

warranty on your computer.

Chapter 3 Boost Your Memory 37

Installing Additional Memory

Installing memory involves removing and replacing the battery. The following

procedure includes instructions for removing the battery, adding memory, and

replacing the battery.

Step 1: Remove the battery.

1Shut down your MacBook Pro. Disconnect the power adapter, Ethernet cable, and any

other cords connected to the MacBook Pro to prevent damaging the computer.

WARNING: The internal components of your MacBook Pro can be warm. If you have

been using your MacBook Pro, wait 10 minutes after shutting it down to let the

internal components cool before continuing. Use care when handling the battery.

See the battery safety information on page 66.

38 Chapter 3 Boost Your Memory

2Turn over the MacBook Pro and locate the release latches on either side of the battery.

Slide both latches up. The battery should pop up slightly. Lift it out.

Chapter 3 Boost Your Memory 39

Step 2: Install memory.

1Using a Phillips #00 screwdriver, unscrew the screws holding the memory door and

remove it from the battery bay of the computer.

40 Chapter 3 Boost Your Memory

2Touch a metal surface inside the computer to discharge any static electricity from

your body.

Chapter 3 Boost Your Memory 41

3If you need to remove a memory card that’s already installed in the slot, spread the

tabs in the slot away from the notches in the memory card. The card should pop up

slightly. Lift the memory card to a 25-degree angle and then gently slide the card out

of the memory slot.

4Insert the memory card at a 25-degree angle. Line up the notch in the card with the

small tab in the memory slot and slide the card into the slot until the gold edge is

almost invisible. Then firmly push the memory card into the memory slot. You might

feel some resistance.

42 Chapter 3 Boost Your Memory

5Gently spread the small tabs in the memory slot away from the notches and push the

memory card down until the two snaps on either side of the card lock into place.

Note: Make sure your memory is installed according to this illustration, so the gold

contacts are almost completely inserted into the connector.

25O

Correctly

inserted

Incorrectly

inserted

Chapter 3 Boost Your Memory 43

6Insert any additional memory in the second slot.

7Replace the memory door and make sure it is lying flat before tightening the screws

into place.

44 Chapter 3 Boost Your Memory

Step 3: Replace the battery.

1Place the bottom edge of the battery in the battery compartment. Gently press the top

edge of the battery down until the battery latches lock into place.

2Reconnect the power adapter and any other cables that were attached.

Chapter 3 Boost Your Memory 45

Making Sure Your MacBook Pro Recognizes the New Memory

After installing additional memory in your MacBook Pro, check whether the computer

recognizes the new memory.

To check the computer’s memory:

1Start up your MacBook Pro.

2When you see the Mac OS X desktop, choose Apple () from the menu bar and then

choose About This Mac.

The total memory includes the amount of memory that originally came with the

computer plus the new memory you added. For a detailed breakdown of the amount

of memory installed in your computer, open System Profiler by clicking More Info and

then Memory.

If your MacBook Pro doesn’t recognize the memory or doesn’t start up correctly,

confirm that the memory you installed is compatible with your MacBook Pro and that

it is installed correctly by reseating the memory.

4 Problem, Meet Solution

www.apple.com/support

Mac Help help

48 Chapter 4 Problem, Meet Solution

Occasionally you may have problems while working with your MacBook Pro. Read on

to find some solutions to try when you have a problem. You can also find more

troubleshooting information in Mac Help and on the MacBook Pro Support website at

www.apple.com/support/macbookpro.

When you experience a problem working with your MacBook Pro, there is usually a

simple and quick solution. Think about the conditions that led up to the problem.

Making a note of things you did before the problem occurred will help you narrow

down possible causes and find the answers you need. Things to note include:

ÂThe applications you were using when the problem occurred. Problems that occur

only with a specific application might indicate that the application is not compatible

with the version of the Mac OS installed on your computer.

ÂAny new software that you installed, especially software that added items to the

System folder.

ÂAny new hardware that you installed, such as additional memory or a peripheral.

Problems That Prevent You from Using Your MacBook Pro

If your MacBook Pro doesn’t respond or the pointer doesn’t move

On rare occasions, an application may “freeze” on the screen. Mac OS X provides a way

to quit a frozen application without restarting your computer.

To force an application to quit:

1Press Command (x)-Option-Esc or choose Apple () > Force Quit from the menu bar.

The Force Quit Applications dialog appears with the application selected.

2Click Force Quit.

Chapter 4 Problem, Meet Solution 49

The application quits, leaving all other applications open.

If you need to, you can also restart the Finder from this dialog.

Next, save your work in any open applications and restart the computer to make sure

the problem is entirely cleared up.

If the problem occurs frequently, choose Help > Mac Help from the menu bar at the

top of the screen. Search for the word “freeze” to get help for times when the computer

freezes or doesn’t respond.

If the problem occurs only when you use a particular application, check with the

application’s manufacturer to see if it is compatible with your computer. To get support

and contact information for the software that comes with your MacBook Pro, go to

www.apple.com/guide.

If you know an application is compatible, you might need to reinstall your computer’s

system software. See “Reinstalling the Software That Came with Your MacBook Pro” on

page 58.

50 Chapter 4 Problem, Meet Solution

If your MacBook Pro freezes during startup, or you see a flashing question mark,

or the display is dark and the sleep indicator light is glowing steadily (not in sleep)

The flashing question mark usually means that the computer can’t find the system

software on the hard disk or any disks attached to the computer.

ÂWait a few seconds. If the computer doesn’t soon start up, shut it down by pressing

and holding the power (®) button for about 8 to 10 seconds. Disconnect all external

peripherals and try restarting by pressing the power (®) button while holding down

the Option key. When your computer starts up, click the hard disk icon, and then click

the right arrow. After the computer starts up, open System Preferences and click

Startup Disk. Select a local Mac OS X System folder.

ÂIf that doesn’t work, try using Disk Utility to repair the disk:

ÂInsert the Mac OS X Install Disc 1 into your computer.

ÂRestart your computer and hold down the C key as it starts up.

ÂChoose Installer from the menu bar, and then choose Open Disk Utility. When Disk

Utility opens, follow the instructions in the First Aid pane to see if Disk Utility can

repair the disk.

If using Disk Utility doesn’t help, you might need to reinstall your computer’s system

software. See “Reinstalling the Software That Came with Your MacBook Pro” on

page 58.

Chapter 4 Problem, Meet Solution 51

If your MacBook Pro doesn’t turn on or start up

Try the following suggestions in order until your computer turns on:

ÂMake sure the power adapter is plugged into the computer and into a functioning

power outlet. Be sure to use the 85W MagSafe Power Adapter that came with your

MacBook Pro. If the power adapter stops charging and you don’t see the indicator

light on the MagSafe connector turn on when you plug in the power cord, try

unplugging and replugging the power cord to reseat it, or try another power outlet.

ÂCheck whether the battery needs to be recharged. Press the small button on the

battery. You should see one to four lights indicating the battery’s level of charge.

If a single indicator light is flashing, allow the power adapter to charge the battery at

least until that indicator light is glowing continuously.

ÂIf the problem persists, reset the MacBook Pro power manager by disconnecting the

power adapter, removing the battery, and holding down the power (®) button for at

least 5 seconds.

ÂIf you recently installed additional memory, make sure that it is correctly installed and

that it is compatible with your computer. See whether removing and reinstalling the

old memory allows the computer to start up (see “Installing Additional Memory” on

page 37).

ÂPress the power (®) button and immediately hold down the Command (x), Option,

P, and R keys simultaneously until you hear the startup sound a second time to reset

the parameter RAM (PRAM).

ÂIf you still can’t start up your MacBook Pro, see “Learning More, Service, and Support”

on page 59 for information about contacting Apple for service.

52 Chapter 4 Problem, Meet Solution

If the display suddenly goes black or your MacBook Pro freezes

Try restarting your MacBook Pro.

1Unplug any devices that are connected to your MacBook Pro, except the power

adapter.

2Press the power (®) button to restart the system.

3Let the battery charge to at least 10 percent before plugging in any external devices

and resuming your work.

To see how much the battery has charged, click the Battery ( ) status icon in the

menu bar.

The display might also darken if you have energy saver features set for the battery.

If you forgot your password

You can reset your administrator password and passwords for all other accounts.

1Insert the Mac OS X Install Disc 1. Then restart your computer and hold down the C key

as it starts up.

2Choose Utilities > Reset Password from the menu bar and follow the onscreen

instructions.

If you have trouble ejecting a disc

ÂQuit any applications that might be using the disc and try again. If that doesn’t work,

restart the computer and then immediately press and hold the trackpad button.

Chapter 4 Problem, Meet Solution 53

Using Apple Hardware Test

If you suspect a problem with the MacBook Pro hardware, you can use the Apple

Hardware Test application to help determine if there is a problem with one of the

computer’s components, such as the memory or processor.

To use Apple Hardware Test:

1Disconnect all external devices from your computer except the power adapter.

If you have an Ethernet cable connected, disconnect it.

2Restart your computer and hold down the D key as it starts up.

3When the Apple Hardware Test chooser screen appears, select the language for your

location.

4Press the Return key or click the right arrow button.

5When the Apple Hardware Test main screen appears (after about 45 seconds), follow

the onscreen instructions.

6If Apple Hardware Test detects a problem, it displays an error code. Make a note of the

error code before pursuing support options. If Apple Hardware Test doesn’t detect a

hardware failure, the problem might be software related.

For more information about Apple Hardware Test, see the Apple Hardware Test Read

Me file on the Mac OS X Install Disc 1 that came with your computer.

Problems with Your Internet Connection

Your MacBook Pro has the Setup Assistant application to help walk you through setting

up an Internet connection. Open System Preferences and click Network. Click the

“Assist me” button to open Network Setup Assistant.

54 Chapter 4 Problem, Meet Solution

If you have trouble with your Internet connection, you can try the steps in this section

for your type of connection or you can use Network Diagnostics.

To use Network Diagnostics:

1Choose Apple () > System Preferences.

2Click Network and then click “Assist me.”

3Click Diagnostics to open Network Diagnostics.

4Follow the onscreen instructions.

If Network Diagnostics can’t resolve the problem, there may be a problem with the

Internet service provider (ISP) you are trying to connect to, with an external device you

are using to connect to your ISP, or with the server you are trying to access. You can try

the following steps.

Cable Modem, DSL Modem, and LAN Internet Connections

Make sure all modem cables are firmly plugged in, including the modem power cord,

the cable from the modem to the computer, and the cable from the modem to the

wall jack. Also check the cables and power supplies to Ethernet hubs and routers.

Turn the modem off and on and reset the modem hardware

Turn off your DSL or cable modem for a few minutes, and then turn it back on. Some

ISPs recommend that you unplug the modem’s power cord. If your modem has a reset

button, you can press it either before or after you turn the power off and on.

Important: Instructions that refer to modems do not apply to LAN users. LAN users

might have hubs, switches, routers, or connection pods that DSL and cable modem

users do not have. LAN users should contact their network administrator rather than

an ISP.

Chapter 4 Problem, Meet Solution 55

PPPoE Connections

If you are unable to connect to your Internet service provider using PPPoE (Point to

Point Protocol over Ethernet), make sure you have entered the correct information in

Network preferences.

To check your Network preference settings:

1Choose Apple () > System Preferences.

2Click Network.

3Click Add (+) at the bottom of the network connection services list, and choose PPPoE

from the Interface pop-up menu.

4Choose an Interface for the PPPoE service from the Ethernet pop-up menu. Choose

Ethernet if you are connecting to a wired network or AirPort if you are connecting to a

wireless network.

5Enter the information you received from your service provider, such as account name,

password, and the PPPoE service name (if your service provider requires it).

6Click Apply to make the settings active.

Network Connections

Make sure the Ethernet cable is plugged into your MacBook Pro and into the network.

Check the cables and power supplies to your Ethernet hubs and routers.

If you have two or more computers attempting to share an Internet connection, be

sure that your network is set up properly. You need to know whether your ISP provides

only one IP address or multiple IP addresses, one for each computer.

56 Chapter 4 Problem, Meet Solution

If only one IP address is provided, then you must have a router capable of sharing the

connection, also known as network address translation (NAT) or “IP masquerading.”

For setup information, check the documentation provided with your router or ask

the person who set up your network. The AirPort Base Station can be used to share

one IP address among multiple computers. For information about using an AirPort

Base Station, check Mac Help or visit the AirPort Extreme website at

www.apple.com/support/airport.

If you can’t resolve the issue using these steps, contact your ISP or network

administrator.

Problems with AirPort Extreme Wireless Communication

If you have trouble using AirPort Extreme wireless communication

ÂMake sure the computer or network you are trying to connect to is running and has a

wireless access point.

ÂMake sure you have properly configured the software according to the instructions

that came with your base station or access point.

ÂMake sure you are within antenna range of the other computer or the network’s

access point. Nearby electronic devices or metal structures can interfere with wireless

communication and reduce this range. Repositioning or rotating the computer might

improve reception.

ÂCheck the AirPort (Z) status icon in the menu bar. Up to four bars appear, indicating

signal strength. If you don’t see the bars, try changing your location.

Chapter 4 Problem, Meet Solution 57

ÂSee AirPort Help (choose Help > Mac Help, and then choose Library > AirPort Help

from the menu bar). Also see the instructions that came with the wireless device for

more information.

Keeping Your Software Up to Date

You can connect to the Internet and automatically download and install the latest free

software versions, drivers, and other enhancements from Apple.

When you are connected to the Internet, Software Update checks to see if any updates

are available for your computer. You can set your MacBook Pro to check for updates

periodically, and then you can download and install updated software.

To check for updated software:

1Choose Apple () > System Preferences.

2Click the Software Update icon and follow the instructions on the screen.

ÂFor more information, search for “Software Update” in Mac Help.

ÂFor the latest information about Mac OS X, go to www.apple.com/macosx.

58 Chapter 4 Problem, Meet Solution

Reinstalling the Software That Came with Your MacBook Pro

Use the software installation discs that came with your computer to reinstall Mac OS X

and any applications that came with your computer.

Important: Apple recommends that you back up the data on your hard disk before

reinstalling software. Apple is not responsible for any lost data.

Installing Mac OS X

To install Mac OS X:

1Back up your essential files.

Because the Erase and Install option erases your hard disk, you should back up your

essential files before installing Mac OS X and other applications.

2Make sure your power adapter is connected and plugged in.

3Insert the Mac OS X Install Disc 1 that came with your computer.

4Double-click “Install Mac OS X and Bundled Software.” To install only the applications

that came with your computer, double-click Bundled Software Only.

Note: To install iCal, iChat, iSync, iTunes, Safari, and the iLife applications, double-click

“Install Mac OS X and Bundled Software.”

5Follow the onscreen instructions. After selecting the destination volume for installation,

continue following the onscreen instructions. Your computer might restart and ask you

to insert the next Mac OS X installation disc.

Note: To restore Mac OS X on your computer to the original factory settings, click

Options in the “Select a Destination” pane of the Installer, and then select “Erase and

Install.”

Chapter 4 Problem, Meet Solution 59

Learning More, Service, and Support

Your MacBook Pro does not have any user-serviceable parts, except the memory. If you

need service, contact Apple or take your MacBook Pro to an Apple Authorized Service

Provider. You can find more information about the MacBook Pro through online

resources, onscreen help, System Profiler, or Apple Hardware Test.

Online Resources

For online service and support information, go to www.apple.com/support. Choose

your country from the pop-up menu. You can search the AppleCare Knowledge Base,

check for software updates, or get help from Apple’s discussion forums.

Onscreen Help

You can look for answers to your questions, as well as instructions and troubleshooting

information, in Mac Help. Choose Help > Mac Help.

System Profiler

To get information about your MacBook Pro, use System Profiler. It shows you what

hardware and software is installed, the serial number and operating system version,

how much memory is installed, and more. To open System Profiler, choose Apple () >

About This Mac from the menu bar and then click More Info.

AppleCare Service and Support

Your MacBook Pro comes with 90 days of technical support and one year of hardware

repair warranty coverage at an Apple Store retail location or an Apple-authorized repair

center, such as an Apple Authorized Service Provider. You can extend your coverage by

purchasing the AppleCare Protection Plan. For information, visit www.apple.com/

support/products or visit the website address for your country listed below.

60 Chapter 4 Problem, Meet Solution

If you need assistance, AppleCare telephone support representatives can help you with

installing and opening applications, and basic troubleshooting. Call the support center

number nearest you (the first 90 days are complimentary). Have the purchase date and

your MacBook Pro serial number ready when you call.

Note: Your 90 days of complimentary telephone support begins on the date of

purchase. Telephone fees may apply.

Telephone numbers are subject to change, and local and national telephone rates may

apply. A complete list is available on the web:

Country Phone Website

United States 1-800-275-2273 www.apple.com/support

Australia (61) 1-300-321-456 www.apple.com/au/support

Canada (English)

(French)

1-800-263-3394 www.apple.com/ca/support

www.apple.com/ca/fr/support

Ireland (353) 1850 946 191 www.apple.com/ie/support

New Zealand 00800-7666-7666 www.apple.com/nz/support

United Kingdom (44) 0870 876 0753 www.apple.com/uk/support

www.apple.com/contact/phone_contacts.html

Chapter 4 Problem, Meet Solution 61

Locating Your Product Serial Number

Use one of these methods to find your computer’s serial number:

ÂChoose Apple () from the menu bar and then choose About This Mac. Click the

version number beneath the words “Mac OS X” to cycle through the Mac OS X

version number, the build version, and the serial number.

ÂClick the Finder icon and open /Applications/Utilities/System Profiler. Click Hardware

in the Contents panel.

ÂRemove the battery and view the serial number for your MacBook Pro in the battery

bay. For information about removing the battery, see page 37.

5 Last, but Not Least

www.apple.com/environment

Mac Help ergonomics

64 Chapter 5 Last, but Not Least

For your safety and that of your equipment, follow these rules for handling and

cleaning your MacBook Pro and for working more comfortably. Keep these instructions

handy for reference by you and others.

Important Safety Information

Proper handling Set up your MacBook Pro on a stable work surface that allows for

adequate air circulation under and around the computer. Do not operate your

MacBook Pro on a pillow or other soft material, as the material can block the airflow

vents. Never place anything over the keyboard when operating your MacBook Pro.

Never push objects into the ventilation openings.

The bottom of your MacBook Pro may become very warm during normal use. If your

MacBook Pro is on your lap and gets uncomfortably warm, remove it from your lap and

place it on a stable work surface.

Water and wet locations Keep your MacBook Pro away from sources of liquid, such as

drinks, washbasins, bathtubs, shower stalls, and so on. Protect your MacBook Pro from

dampness or wet weather, such as rain, snow, and fog.

WARNING: Failure to follow these safety instructions could result in fire, electric

shock, or other injury or damage.

Chapter 5 Last, but Not Least 65

85W MagSafe Power Adapter Make sure the AC plug or AC power cord is fully

inserted into the power adapter before plugging the adapter into a power outlet. Use

only the power adapter that came with your MacBook Pro, or an Apple-authorized

power adapter that is compatible with this product. The power adapter may become

very warm during normal use. Always plug the power adapter directly into a power

outlet, or place it on the floor in a well-ventilated location.

Disconnect the power adapter, remove the battery, and disconnect any other cables if

any of the following conditions exists:

ÂYou want to add memory.

ÂYou want to clean the case (use only the recommended procedure described on

page 68).

ÂThe power cord or plug becomes frayed or otherwise damaged.

ÂYour MacBook Pro or power adapter is exposed to rain, excessive moisture, or liquid

spilled into the case.

ÂYour MacBook Pro or power adapter has been dropped, the case has been damaged,

or you suspect that service or repair is required.

The MagSafe power port contains a magnet that can erase data on a credit card, iPod,

or other device. To preserve your data, do not place these or other magnetically

sensitive material or devices within 1 inch (25 mm) of this port.

If debris gets into the MagSafe power port, remove it gently with a dry cotton swab.

66 Chapter 5 Last, but Not Least

Battery Do not drop, disassemble, crush, incinerate, or expose the battery to

temperatures above 212° F (100° C). Stop using the battery if it appears damaged in any

way. Replace the battery only with an Apple-authorized battery for this product.

Dispose of used batteries promptly according to your local environmental guidelines.

Hearing damage Permanent hearing loss may occur if earbuds or headphones are

used at high volume. You can adapt over time to a higher volume of sound that may

sound normal but can be damaging to your hearing. If you experience ringing in your

ears or muffled speech, stop listening and have your hearing checked. The louder the

volume, the less time is required before your hearing could be affected. Hearing

experts suggest that to protect your hearing:

ÂLimit the amount of time you use earbuds or headphones at high volume.

ÂAvoid turning up the volume to block out noisy surroundings.

ÂTurn the volume down if you can’t hear people speaking near you.

High-risk activities This computer system is not intended for use in the operation of

nuclear facilities, aircraft navigation or communications systems, air traffic control

systems, or for any other uses where the failure of the computer system could lead to

death, personal injury, or severe environmental damage.

Chapter 5 Last, but Not Least 67

Laser Information for Optical Disc Drives

The optical disc drive in your computer contains a laser that is safe in normal use but

that may be harmful to your eyes if disassembled. For your safety, have this equipment

serviced only by an Apple Authorized Service Provider.

Important Handling Information

Turning on your MacBook Pro Never turn on your MacBook Pro unless all of its

internal and external parts are in place. Operating the computer when parts are

missing may be dangerous and may damage your computer.

Carrying your MacBook Pro If you carry your MacBook Pro in a bag or briefcase,

make sure that there are no loose items (such as paper clips or coins) that could

accidentally get inside the computer through vent openings or the optical drive slot

or get stuck inside a port. Also, keep magnetically sensitive items away from the

MagSafe power port.

Using connectors and ports Never force a connector into a port. When connecting a

device, make sure the port is free of debris, that the connector matches the port, and

that you have positioned the connector correctly in relation to the port.

WARNING: Making adjustments or performing procedures other than those specified

in your equipment’s manual may result in hazardous radiation exposure.

NOTICE: Failure to follow these handling instructions could result in damage to your

MacBook Pro or other property.

68 Chapter 5 Last, but Not Least

Using the optical drive The SuperDrive in your MacBook Pro supports standard 12 cm

(4.7 inch) discs. Irregularly shaped discs or discs smaller than 12 cm (4.7 inches) are not

supported.

Storing your MacBook Pro If you are going to store your MacBook Pro for an

extended period of time, keep it in a cool location (ideally, 71° F or 22° C) and discharge

the battery to 50 percent. When storing your MacBook Pro for longer than five months,

discharge the battery to approximately 50 percent and then remove it from your

MacBook Pro. To maintain the capacity of the battery, recharge the battery to 50

percent every six months or so.

Cleaning your MacBook Pro When cleaning the outside of your MacBook Pro and its

components, first shut down your MacBook Pro, unplug the power adapter, and

remove the battery. Then use a damp, soft, lint-free cloth to clean the computer’s

exterior. Avoid getting moisture in any openings. Do not spray liquid directly on

the computer. Do not use aerosol sprays, solvents, or abrasives that might damage

the finish.

Cleaning your MacBook Pro display To clean your MacBook Pro screen, first shut

down your MacBook Pro, unplug the power adapter, and remove the battery.

Then dampen the included cleaning cloth with just water and wipe the screen. Do not

spray liquid directly on the screen.

Chapter 5 Last, but Not Least 69

Understanding Ergonomics

Here are some tips for setting up a healthy work environment.

Keyboard and Trackpad

When you use the keyboard and trackpad, your shoulders should be relaxed.

Your upper arm and forearm should form an angle that is slightly greater than a right

angle, with your wrist and hand in roughly a straight line.

Use a light touch when typing or using the trackpad and keep your hands and fingers

relaxed. Avoid rolling your thumbs under your palms.

Not this

This

Not this

This

70 Chapter 5 Last, but Not Least

Change hand positions often to avoid fatigue. Some computer users might develop

discomfort in their hands, wrists, or arms after intensive work without breaks. If you

begin to develop chronic pain or discomfort in your hands, wrists, or arms, consult a

qualified health specialist.

External Mouse

If you use an external mouse, position the mouse at the same height as the keyboard

and within a comfortable reach.

Chair

An adjustable chair that provides firm, comfortable support is best. Adjust the height

of the chair so your thighs are horizontal and your feet are flat on the floor. The back of

the chair should support your lower back (lumbar region). Follow the manufacturer’s

instructions for adjusting the backrest to fit your body properly.

You might have to raise your chair so that your forearms and hands are at the proper

angle to the keyboard. If this makes it impossible to rest your feet flat on the floor, you

can use a footrest with adjustable height and tilt to make up for any gap between the

floor and your feet. Or you can lower the desktop to eliminate the need for a footrest.

Another option is to use a desk with a keyboard tray that’s lower than the regular work

surface.

Chapter 5 Last, but Not Least 71

Built-in Display

Adjust the angle of the display to minimize glare and reflections from overhead lights

and windows. Do not force the display if you meet resistance. The display is not meant

to open past 130 degrees.

You can adjust the brightness of the screen when you take the computer from one

work location to another, or if the lighting in your work area changes.

More information about ergonomics is available on the web:

Apple and the Environment

Apple Inc. recognizes its responsibility to minimize the environmental impacts of its

operations and products.

More information is available on the web:

www.apple.com/about/ergonomics

www.apple.com/environment

Regulatory Compliance Information

Compliance Statement

This device complies with part 15 of the FCC rules.

Operation is subject to the following two conditions: (1)

This device may not cause harmful interference, and (2)

this device must accept any interference received,

including interference that may cause undesired

operation. See instructions if interference to radio or

television reception is suspected.

L‘utilisation de ce dispositif est autorisée seulement aux

conditions suivantes: (1) il ne doit pas produire de

brouillage et (2) l’utilisateur du dispositif doit étre prêt à

accepter tout brouillage radioélectrique reçu, même si

ce brouillage est susceptible de compromettre le

fonctionnement du dispositif.

Radio and Television Interference

This computer equipment generates, uses, and can

radiate radio-frequency energy. If it is not installed and

used properly—that is, in strict accordance with Apple’s

instructions—it may cause interference with radio and

television reception.

This equipment has been tested and found to comply

with the limits for a Class B digital device in accordance

with the specifications in Part 15 of FCC rules. These

specifications are designed to provide reasonable

protection against such interference in a residential

installation. However, there is no guarantee that

interference will not occur in a particular installation.

You can determine whether your computer system is

causing interference by turning it off. If the interference

stops, it was probably caused by the computer or one of

the peripheral devices.

If your computer system does cause interference to

radio or television reception, try to correct the

interference by using one or more of the following

measures:

ÂTurn the television or radio antenna until the

interference stops.

ÂMove the computer to one side or the other of the

television or radio.

ÂMove the computer farther away from the television

or radio.

ÂPlug the computer into an outlet that is on a different

circuit from the television or radio. (That is, make

certain the computer and the television or radio are on

circuits controlled by different circuit breakers or

fuses.)

If necessary, consult an Apple Authorized Service

Provider or Apple. See the service and support

information that came with your Apple product.

Or consult an experienced radio/television technician

for additional suggestions.

Important: Changes or modifications to this product

not authorized by Apple Inc. could void the EMC

compliance and negate your authority to operate the

product.

This product has demonstrated EMC compliance under

conditions that included the use of compliant peripheral

devices and shielded cables (including Ethernet network

cables) between system components. It is important

that you use compliant peripheral devices and shielded

cables between system components to reduce the

possibility of causing interference to radios, television

sets, and other electronic devices.

Responsible party (contact for FCC matters only):

Apple Inc. Corporate Compliance

1 Infinite Loop, M/S 26-A

Cupertino, CA 95014-2084

Wireless Radio Use

This device is restricted to indoor use when operating in

the 5.15 to 5.25 GHz frequency band.

Cet appareil doit être utilisé à l’intérieur.

Exposure to Radio Frequency Energy

The radiated output power of the AirPort Extreme

technology is below the FCC radio frequency exposure

limits. Nevertheless, it is advised to use the wireless

equipment in such a manner that the potential for

human contact during normal operation is minimized.

FCC Bluetooth Wireless Compliance

The antenna used with this transmitter must not be

colocated or operated in conjunction with any other

antenna or transmitter subject to the conditions of the

FCC Grant.

Bluetooth Industry Canada Statement

This Class B device meets all requirements of the

Canadian interference-causing equipment regulations.

Cet appareil numérique de la Class B respecte toutes les

exigences du Règlement sur le matériel brouilleur

du Canada.

Industry Canada Statement

Complies with the Canadian ICES-003 Class B

specifications. Cet appareil numérique de la classe B est

conforme à la norme NMB-003 du Canada. This device

complies with RSS 210 of Industry Canada.

Bluetooth Europe—EU Declaration of

Conformity

This wireless device complies with the R&TTE Directive.

Europe—EU Declaration of Conformity

See http://www.apple.com/euro/compliance

Korea Warning Statements

Singapore Wireless Certificatin

Taiwan Wireless Statements

Taiwan Class B Statement

VCCI Class B Statement

External USB Modem Information

When connecting your MacBook Pro to the phone

line using an external USB modem, refer to the

telecommunications agency information in the

documentation that came with your modem.

ENERGY STAR® Compliance

As an ENERGY STAR® partner, Apple has determined

that standard configurations of this product meet the

ENERGY STAR® guidelines for energy efficiency. The

ENERGY STAR® program is a partnership with electronic

equipment manufacturers to promote energy-efficient

products. Reducing energy consumption of products

saves money and helps conserve valuable resources.

This computer is shipped with power management

enabled with the computer set to sleep after 10 minutes

of user inactivity. To wake your computer, click the

mouse or trackpad button or press any key on the

keyboard.

For more information about ENERGY STAR®, visit:

www.energystar.gov

Disposal and Recycling Information

This symbol indicates that your product must be

disposed of properly according to local laws and

regulations. When your product reaches its end of life,

contact Apple or your local authorities to learn about

recycling options.

For information about Apple’s recycling program, go to

www.apple.com/environment/recycling.

Battery Disposal Information

Dispose of batteries according to your local

environmental laws and guidelines.

California: The coin cell battery in your product contains

perchlorates. Special handling and disposal may apply.

Refer to www.dtsc.ca.gov/hazardouswaste/perchlorate.

Deutschland: Dieses Gerät enthält Batterien. Bitte nicht

in den Hausmüll werfen. Entsorgen Sie dieses Gerätes

am Ende seines Lebenszyklus entsprechend der

maßgeblichen gesetzlichen Regelungen.

Nederlands: Gebruikte batterijen kunnen worden

ingeleverd bij de chemokar of in een speciale

batterijcontainer voor klein chemisch afval (kca) worden

gedeponeerd.

Taiwan:

European Union—Disposal Information:

The symbol above means that according to local laws

and regulations your product should be disposed of

separately from household waste. When this product

reaches its end of life, take it to a collection point

designated by local authorities. Some collection points

accept products for free. The separate collection and

recycling of your product at the time of disposal will

help conserve natural resources and ensure that it is

recycled in a manner that protects human health and

the environment.

Looking for Something?

78 Looking for Something?

Index

AC power adapter. See power

adapter

AirPort Extreme

problems 56

using 32

AppleCare 59

Apple Hardware Test 53

Apple Remote 33

application freeze 48

applications

Front Row 21, 33

iChat 21

iLife 32

Keynote 21

Photo Booth 21

audio line in port 25

battery

disposal 75

general information 28

indicator lights 29

location 19

removing 37

replacing 44

storing 68

blinking question mark 50

brightness keys 23

built-in speakers 21

button, power 12, 19

cable modem 11

camera. See iSight

carrying your computer 67

changing

the desktop 15

password 52

System Preferences 15

checking memory 45

cleaning

the display 68

your computer 68

computer

freezes 50

inventory 9

turning on 12

won’t turn on 51

connecting to a network 11

Control-click 26

controls. See keys

cord, power 10

Dashboard 23

desktop, customizing 15

discs, supported 68

display

cleaning 68

goes black 52

release button 19

disposing of batteries 75

disposing of your computer 75

Dock 31

downloading software 57

drive, optical 19

DSL modem 11

DVI port 25

ejecting a disc 52

Energy Saver preferences 30

environmental impact 71

ergonomics 69

Ethernet

connecting to 11

port 25

Exposé All Windows key 23

ExpressCard slot 25

external display port 25

Looking for Something? 79

external modem 11

F1 to F12 function keys 23

factory settings 58

Fast-forward key 23

FireWire

connections 33

port 25

flashing question mark 50

fn (Function) key 23

Force Quit 48

forward delete 26

Front Row application 21, 33

frozen application 48

hand positions 69

headphone port 25

Help, finding answers 31

high-speed USB 25

iChat application 21

iLife applications 32

infrared (IR) receiver 21

installation instructions

additional RAM 37

memory 37

overview 8

Internet

connecting 11

connection problems 53

inventory of items 9

IP address, sharing 55

IP masquerading 56

iSight video camera 21

keyboard

ergonomics 69

features 23

illumination keys 23

media keys 23

shortcuts 26

Keynote application 21

keys

brightness 23

Dashboard 23

Exposé 23

Function (fn) 23

keyboard illumination 23

media 23

Media Eject 23

Mute 23

volume 23

Mac Help 31

Mac OS X

reinstalling 58

website 32

MagSafe power adapter. See

power adapter

Media Eject key 23

media keys 23

memory

checking 45

installing 36, 37

specifications 36

microphone 21

Migration Assistant 13

modem 11

mouse 25, 70

Mute key 23

network address translation

(NAT) 56

network connections 55

Network Diagnostics 54

Network Setup Assistant 53

number, serial 61

online resources 59

optical digital audio ports 25

optical drive

about 19

supported disc sizes 68

paging through documents

using trackpad 28

password, resetting 52

Photo Booth application 21

80 Looking for Something?

pinching to zoom 19, 27

Play/Pause key 23

ports on MacBook Pro 25

power adapter

plugging in 65

port 25

using 10

power button 12, 19

power cord 10

PPPoE connections 55

preferences. See System

Preferences

problems

computer freezes 50

computer won’t turn on 48,

display goes black 52

Internet connection 53

pointer won’t move 48

PPPoE connections 55

trouble ejecting a disc 52

trouble using AirPort 56

Apple MacBook Pro (17 Inch, Late 2008) User Guide Manual Mac Book 17inch Late2008

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