Arcade Ice Age Manual User

Ice Age Manual Ice Age Manual

User Manual: Arcade Ice Age Manual

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Page Count: 24

OWNERS AND SERVICE MANUAL

INNOVATIVE CONCEPTS IN ENTERTAINMENT INC.

10123 MAIN STREET, CLARENCE, NY 14031

SERVICE: 1-716-759-0360

FAX: 1-716-759-0884

E-MAIL: service@icegame.com

WEBSITE: www.icegame.com

2

3

Table of Content

Getting started

Installing the marquee top 4

Cabinet Access 5

AC Power Connections

Meter Location 6

Loading Tickets

Changing the volume

Program Options 7

Diagnostic - Repair - Trouble Shooting

Computer Access and Recovery 12

Power supply replacement 13

Monitor Controls

I/O board removal 14

Marquee illumination 15

Outside illumination

Acorn Hit board Dipswitches

Cover Top removal 16

Marquee Assembly removal 17

Acorn Blue LED strip Replacement 18

42” LCD main display replacement

Cabinet Cooling Fan replacement 19

Assemblies

Acorn 20

Cabinet 22

Spare list 23

Warranty 24

Rev B - 12/22/2011

4

STEP 1:

Insert “Scrat” through the slot on top

of the marquee top and secure it by

using the two included bolts and

nuts. They can be found in the cash

box.

Marquee Top Assembly

STEP 2:

The marquee top is attached with

Hook and Loop. Place assembly on

top of marquee assembly.

5

Cabinet Access

There are two cabinet doors located on either side of the game. This allows access

to the game’s electronics, coin mechanisms, and setup control buttons.

Cash box

drawers

Cabinet doors

on both sides

Cabinet doors

on both sides

Cash box

drawers

on both sides

AC Power connections

Located inside the cabinet on one side is the AC power switch and two different options for in-

coming AC power cords. If your AC power receptacles are located in the ceiling use the AC

power cord pre-mounted in the game. You will have to remove the marquee top to route the

power cord to your AC receptacle. See section “Marquee illumination access”. If your AC outlet

is located on the floor or wall, use the provide AC cord found in your parts box and route it

through the floor opening shown below.

Route AC cord through here for Floor/Wall power

Use this cord for ceiling mount

6

Meter

Locations

Volume and Diagnostics buttons

During game mode the Up and Down buttons will increase and lower the volume. The test button

will issue a credit without adding a number to the coin meter. Pressing the “Diag” button will al-

low you to enter your program options. See Program

options for further details.

Loading Tickets

To load tickets, loosen the side bracket (labeled 2 below) so that you can move the bracket up or

down. Moving the bracket up will decrease the width of a ticket and moving the bracket down will

increase the ticket width. Tighten when adjusted

for your ticket width. Now slide the ticket

through the two guide plates until they reach the

rollers. Lift the top level (labeled 1) up to disen-

gage the rollers so that a ticket can be pushed

through. Press the ticket advance button located

on the backside of the dispenser to test the ticket

function.

2

1

7

MAIN MENU:

Press the “diag” button shown on page 5 to

enter the main menu. Use the up and down

buttons to scroll through the menus or options.

Press the “diag” button to select a option or

menu.

Operator adjustments lets you configure your

game.

General audits give important information about

your game statistics.

Reset menu will set things back to factory

default.

System information will give you version

information.

System tests lets you test various items of your

game.

View log will show you any errors your game

has encountered.

Ice Age Version 01.15.00 STD

Main Menu

Exit

Operator Adjustments

General Audits

Reset Menu

System Information Menu

System Tests menu

View Log

Ice Age Version 01.15.00 STD

Operator Adjustments

EXIT

Game Adjustments

Ticket Mech Adjustment

Coin Adjustments

Player Cost and Payout

Volume

Program Options

Version 01.17.00 STD

OPERATOR ADJUSTMENTS:

Game adjustments allows you to change how

the game plays and what type of prize you win

to play.

Ticket mech adjustment will allow you to en-

able or disable the ticket mech and set double

tickets.

Coin adjustment allows you to change your

currency and currency values.

Player cost and payout menu allows you to

change the game cost along with how the

game pays out.

The volume menu allows you to adjust the

games volume and set the attract audio levels.

8

Ice Age Version 01.17.00 STD

Game Adjustments

EXIT

Countdown Timer 10

Player 1 hit threshold 10

Player 2 Hit Threshold 10

Prize Type Tickets

Enable Lamp Animation On

Display Character Values Off

Reduced Characters On

Acorn Orientation version 2

GAME ADJUSTMENTS:

Countdown timer adjusts how long you have

to hit a acorn before the game decides to hit

one for you.

Player 1 and 2 Hit Threshold settings adjust

the sensitivity of the I/O boards. These values

should only be changed by advisement from

ICE service department.

Prize type allows you to select what you are

paying the player, either tickets, coupons, or

nothing.

Enable Lamp Animation allows you to either

enable or disable the flashing lights.

Display Character Values allows you to either

show what each character is worth or not. We

recommend not showing the values of the

characters.

Reduced Characters creates less obstacles

for the players to hit.

Acorn Orientation determines which acorn

assembly is used in this game. This is set at

the factory and should not be changed.

Ice Age Version 01.17.00 STD

Ticket Mech Adjustments

EXIT

Ticket Output On

Ticket divisor 1

Ticket Mech Adjustments:

Ticket Output will enable or disable the ticket

dispenser.

Ticket Divisor will divide the amount of tickets

owed by this value.

Program Options

Version 01.17.00 STD

9

Ice Age Version 01.17.00 STD

Coin Adjustments

EXIT

FREEPLAY Off

CURRENCY TYPE Dollar

Coin 1 value .25

Coin 2 value .25

Coin 3 value or dbv pulse .25

Coin Adjustments:

Free Play when enabled it will allow the players to

play with no money.

Currency Type allows you to change what is

displayed as currency accepted to start a game.

This can be set to tokens or card swipe if no

money is used.

Coin 1,2,3 values allow you to configure what each

pulse is worth to the game.

See our recommended setup examples for

further details.

Ice Age Version 01.17.00 STD

Player cost and payout

EXIT

Game Start cost .50

Hits per game 5

Row 1 value 1

Row 2 value 1

Ring ticket value 4

Wall block value 1 3

Wall block value 2 2

Wall block value 3 1

Bonus value 500

Target payout pct. 0.40

Ticket value 0.010

Player Cost and Payout:

Game Start Cost allows you to set the price of

play.

Hits per game option tells the game how many

times you let the player hit the acorns per game.

Row 1 value is how many tickets/coupons you win

for that row. See bottom screen shot for location.

Row 2 value is how many ticket/coupons you win

for that row. See bottom screen shot for location.

Ring Ticket Value is how many tickets you win

when you hit the outer ring. See bottom screen

shot for location.

Wall block values 1 through 3 is how many tickets/

coupons you win when you hit the outer walls.

They are labeled WB1—3 on bottom screen shot

for location.

Bonus value is how many tickets you win when

you hit the center of the ring. See bottom screen

shot for location.

Target payout pct is the percentage you wish to

pay back to the player.

Ticket value determines the value of your tickets/

coupons.

See our recommended setup examples for further

details.

R

O

W

2

R

O

W

1

R

O

W

1

R

O

W

2

WB2

WB2

WB1

WB3

WB1

WB3

** BONUS ** BONUS ** BONUS**

Program Options

Version 01.17.00 STD

Ring

Ring

10

Volume Adjustments:

Game volume adjusts only the volume during

game play.

Attract volume adjusts only the volume during

attract screens.

Minimum Volume sets the lowest you can adjust

your volume level to.

Attract Sounds allows the game to either make

sounds when not being played, play sounds all the

time, or be quiet until coined up.

Ice Age Version 01.17.00 STD

Volume

EXIT

Game Volume 24

Attract volume 24

Minimum Volume 4

Attract sounds Occasional

Ice Age Version 01.17.00 STD

General Audits

EXIT

Game Audits

Acorn audits

Ticket Audits

System Audits

Coin Audits

Ice Age Version 01.17.00 STD

Reset Menu

EXIT

Reset Game Audits

RESET CREDITS

RESET COIN COUNTERS

RESET ADJUSTMENTS

RESET TICKET

FACTORY RESET

General Audits:

Game audits shows what targets the players have

hit during play.

Acorn Audits shows how many times each acorn

has been hit.

Ticket Audits gives you the average tickets per hit,

per game, and current payout percentage it has

paid out. It also shows how many tickets still

owed.

System Audits shows if any errors had occurred.

Coin Audits shows information on coin inputs.

Reset Menu:

Reset Game Audits resets game hit totals.

Reset Credits zeros out all credits owed.

Reset Coin Counters zeros out all recorded coins.

Reset Adjustments resets all game adjustments

made.

Reset Ticket resets all tickets owed.

Factory Reset restores game to factory defaults

Program Options

Version 01.17.00 STD

11

Ice Age Version 01.17.00 STD

System Information menu

EXIT

Version list

Dipswitch settings

Ice Age Version 01.17.00 STD

System Tests menu

EXIT

HITPAD TEST

SWITCH TEST

SCREEN TESTS

SOUND TEST

FILE TEST

COIN METER 1 TEEST

COIN METER 2 TEST

TICKET METER 1 TEST

TICKET METER 2 TEST

TICKET DISPENSER TEST 1

TICKET DISPENSER TEST 2

WATCHDOG TEST

Ice Age Version 01.17.00 STD

View log

EXIT

WELCOME TO ICE AGE

Received message from...

System Information Menu:

Version List displays the version numbers of the

drivers used for this version of the game.

Dipswitch is not used for this game.

System Tests Menu:

Hitpad test allows you to confirm the functions of

your Acorns.

Switch test allows you to confirm the functions of

your switches.

Screen tests will produce screen patterns to check

the functions of your monitors.

Sound test verifies your computer and amplifier for

sound.

File test will verify your game is free of file

corruption.

Coin meter 1 and 2 tests will advance the meters by

1 pulse to test their functions.

Ticket dispenser tests 1 and 2 will dispense 1 ticket

to ensure the function of your ticket mechs.

Watchdog test will reset your computer testing the

function of the watchdog board. Its function is to

reset the computer if it happens to “lock up” or

“freeze”.

View Log:

The purpose of this log is to show the

communication between the PC and the games’

different hardware and is used in the process of

troubleshooting.

Program Options

Version 01.17.00 STD

12

Computer Front Access - Hard drive recover procedure

In the event that the computer’s hard drive becomes corrupt you can simply run the restore disk

included with your game. Open the cabinet door from which you turned the cabinet’s AC power

on. Even though the computer’s DVD drive is in a horizontal position the computer doesn’t have

to be removed in order to perform the restore process. With the cabinet’s AC turned on, press

the eject button located on the DVD drive. Place the DVD with the label facing towards the left

(or to the top of the computer case itself). Push gently on the DVD drive tray and the DVD tray

will close. Press and hold the PC”s power button until the PC turns off. Press the power button

again to turn the PC back on. The restore process is automatic and will begin on its own. When

the restore disk is finished, it will eject the disk and inform you to cycle power.

To remove the computer, you will first need to access the other side in order to unplug the cables

that connect to the computer. Disconnect all connections shown below labeled A through H.

D,E,F are USB connections and have can be plugged into any USB port available in any order. B

is the video for the marquee monitors. C is for the main monitor. G is for sound and H is for

power. A connects to your I/O board for power and watchdog feature.

Remove the coin chute by sliding the coin out as shown below in the direction of the arrow. Re-

lease the straps that hold the computer to the cabinet. To do so, press the tabs located on the

side of the strap to unbuckle them. The pc can now slide out the side that you removed the coin

funnel from.

DVD Eject button

A B

C G H

D

E

F

13

Checking DC Voltages

+12 Volt Test with Volt meter set to DC voltage.

Voltage range can be plus or minus 5%.

Ground Probe:

Connect to GND on power supply

(Black wire to power supply)

Positive Probe:

Connect to +12V on power supply

(orange wire to power supply)

Turn to DC voltage check

TROUBLESHOOTING

Main Monitor: Controls

Menu

Down

Decrease

Increase

Source

Power

Power supply

The power supply used for cabinet power is a

IA2010. It has only +12 volts of DC power at

10 Amps.

SUZO HAPP Power Pro

Turn clockwise to increase power if low

Power on status

+ 12 Volts DC - 10Amps - Orange

+ 12 Volts DC - 10Amps - Orange

DC Ground - Black

DC Ground - Black

DC Ground - Black

AC Earth Ground - Green with Yellow

AC Line - Black or Brown

AC Neutral - White or Blue

GND

GND

GND

FG

Input

95V - 135VAC

3.2A

190V - 250VAC

1.6A

47Hz - 63Hz

AC

(L)

AC

(N)

+12V

10A

ON

ADJ

14

Game I/O removal

In the event you need to replace the I/O board, open the side of the cabinet where the I/O board

is mounted. Remove the four screws holding the plastic cover over the I/O board. See Picture A

below. Disconnect all harnessing to the I/O board. Remove the 6 plastic standoffs that hold the I/

O board. See picture B below. Assembly in reverse.

Normal operation of the I/O board should show three LED’s on. This indicates that the Fuses are

good and no faults are presenting in the +12 and +5 volt lines. If a LED is not on and you have

checked for the proper operation of the +12 volt main power supply found on page 13, check F1

and F2 fuses. F1 fuse should be a 7Amp fast blow while F2 fuse should be a 3 amp fast blow

fuse. You will have to remove the plastic shield in order to test the fuses. If the fuses are found

to be open, locate the short or failed device before replacing the fuse. Check all wiring for any

that could be pinched, cut, or broken.

F2 : 3 AMP

F1 : 7 AMP

15

Marquee illumination: bulb replacement

The upper marquee is illuminated by 6 curly bulbs. Remove the top marquee cover by lifting up

the top marquee cover. Replace the defective bulb and reattach the marquee cover.

Outside Cabinet illumination: LED Strip replacement

To access the outside illumination, remove the side strips

shown below. There are four of them. Replace with

E00418IAAX.

Ice Part

E00382

Acorn Hit sensor Dip Switches

To change the acorn hit sensors from player 1 side to player 2 side,

slide both dipswitches to on for player 1 and slide both dipswitches to

off for player 2. The part number is IA2039X. To access this board

in your game, refer to “Accessing Hit Sensor boards”.

16

Cover top removal

To access the Acorn assemblies, Cabinet fans, or replace the main monitor, remove

the screws shown below and carefully lift the plastic cover off the top of the cabinet.

You will have to remove the top Marquee assembly first. Refer to the section

“Marquee Assembly Removal” for further details.

17

Marquee Assembly Removal

Step 2

Step 3

Step 4

Step 1

18

Acorn Blue LED Strip replacement

To access the Acorn LED

strips you will need to first

refer to the section on how

to remove marquee

assembly and then refer to

the section on how to

remove the top cover.

Once removed, refer to the

picture to remove the LED

strips. Replace with part

number E00414IAX.

42” LCD Main Display replacement

To remove the monitor you

will need to first refer to the

section on how to remove

marquee assembly and then

refer to the section on how

to remove the top cover.

Once removed, refer to the

picture to remove the moni-

tor. Replace with part num-

ber MON42LCD.

19

Cabinet Cooling Fans replacement

To replace the cooling fans you will need to first refer to the section on how to remove marquee

assembly and then refer to the section on how to remove the top cover. Once removed, refer to

the picture to remove the Fan Assembly. There is one on each side. Replace with part number

IA2364X.

20

Acorn Assemblies

It is important when working with the acorns that the proper washers are

used in the correct places as they protect the bearings from being

damaged over time when continually being hit with the mallet.

WASHER

IA3002

WASHER

IA3003

21

Acorn Assemblies

22

23

Spares:

AR2007 Speaker (6x9)

E00382 Bulb CF 27W

IA7030 Scrat marquee top

MON22LG Marquee monitor 22” LG wide DVI

BX2000IAX Ice Age computer w/power adaptor

BX2034X Rio I/O board

E00474 DVI-D M/M 6’ cable

E00599 6’ USB A/B cable

E00613 HD15 VGA to 2 HD15 VGA adaptor (for marquee)

5014 45 lock

HH5005CL Ticket Dispenser

IA1012-P802 Coin funnel

IA1053 Acorn magnet

IA1066 Upper spring

IA1067 Lower spring

IA2010 +12vdc 10 amp power supply

IA2014 Dongle

IA2039X Hall effect sensor (hit sensor). Dips determine player.

IA2364X DC fan assembly

IA2090X Restore Disk for Ice Age

IA3028 Monitor cover glass

IA4010 Mallet

MON42LCD 42” LCD monitor

PH2007X 6 Amp power mod

E00418IAAX Crack LED lighting strip

E00418IAX Under Snow Lighting

E004141IAX Blue Acorn LED strips

CC3012 Bottom Coin drawer

Graphics

IA7000 Side decal Left

IA7001 Side Decal Right

IA7004 Playfield Panel

IA7005 Coin Door Decal

IA7006 Cash Box Door Decal

IA7007 Coin Mech Plate Decal

IA7030 Scrat (Squirrel)

IA7036 Inside Letter “A”

24

WARRANTY POLICY

I.C.E. Inc warrants all components in new machines to be free of defects in materials and workmanship for the

period listed below:

■ 180 days on Main PCB’s, Computers & Motors

■ 1 year on all LCD monitor panels

■ 90 days on all other electronic and mechanical components

■ 30 days on all I.C.E. repairs and parts purchases

I.C.E. Inc shall not be obligated to furnish a warranty request under the following conditions:

■ Equipment or parts have failed through normal wear and tear

■ Equipment has been subjected to unwarranted stress, abuse or neglect

■ Equipment has been damaged as a result of arbitrary repair/modification

Products will only be covered under warranty by obtaining an I.C.E. authorized RMA #. To obtain an RMA #

please provide I.C.E. tech support with the game serial # or original I.C.E. invoice # and a detailed description

of the failure or fault symptoms.

I.C.E. Inc will assume no liability whatsoever for costs associated with labor or travel time to replace defective

parts. All defective warranty covered components will be replaced with new or factory refurbished components

equal to OEM specifications.

I.C.E. Inc will cover domestic UPS ground, or comparable shipping costs during the warranty period. Interna-

tional or expedited shipments are available for an additional charge. To obtain credit defective parts must be

returned to I.C.E. Inc, at the customer’s expense, within 30 days. After 30 days a 15% re-stocking fee will apply

to all returns.

ICE distributors are independent, privately owned and operated. In their judgment, they may sell parts and/or

accessories other than those manufactured by I.C.E. Inc. We cannot be responsible for the quality, suitability

or safety of any non-I.C.E. part or modification (including labor) that is performed by such a distributor.

Innovative Concepts in Entertainment

10123 Main St.

Clarence, NY 14031

Phone #: (716) - 759 – 0360

Fax #: (716) – 759 – 0884

www.icegame.com