Argox Information Co MP32001 Mobile Printer User Manual
Argox Information Co Ltd Mobile Printer
Users Manual
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| Document ID | 1222643 |
| Application ID | ahOgoXSZtBOEX4eB65B+gA== |
| Document Description | Users Manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
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| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 65.95kB (824425 bits) |
| Date Submitted | 2010-01-05 00:00:00 |
| Date Available | 2010-01-05 00:00:00 |
| Creation Date | 2009-12-31 11:15:48 |
| Producing Software | Acrobat Distiller 9.0.0 (Windows) |
| Document Lastmod | 2009-12-31 11:15:48 |
| Document Title | Microsoft Word - 使用手冊.doc |
| Document Creator | PScript5.dll Version 5.2.2 |
| Document Author: | levenhuang |
Argox Information Co., Ltd Table of Contents AME-2230B AME-3230B MOBILE PRINTERS USER’S MANUAL Proprietary Statement....................................................... 4 Safety................................................................................. 6 Getting Started .................................................................. 7 Unpacking Printer............................................................ 7 Package Contents ........................................................ 8 Printer Overview.............................................................. 9 Battery........................................................................... 10 Installing the Battery ................................................... 10 Charging the Battery .................................................. 13 Battery & Power Notifications ..................................... 14 Loading Media............................................................... 15 Wearing Belt Strap ........................................................ 18 Controls & Connections................................................. 23 Self-Test before Connecting .......................................... 23 Printer Controls and Indicators...................................... 24 Smart Battery Power Management ............................... 26 Connecting the Printer................................................... 27 Drivers & Software ........................................................ 29 December 29, 2009 Revision 1.0 Troubleshooting.............................................................. 30 Printer Status Indications............................................... 30 Performing Calibration................................................... 32 Printing a Configuration Report ..................................... 32 Printer Maintenance ....................................................... 35 Print Head Maintenance Guide ..................................... 35 Cleaning the Media Sensor: .......................................... 36 AME-2230B & AME-3230B User’s Manual AME-2230B & AME-3230B User’s Manual Website: http://www.argox.com Address: 7F, No 126, Lane 235, Pao-Chiao Rd., Hsin Tien, Taipei, Taiwan, R.O.C. Specifications ..................................................................37 General Specifications ...................................................37 Interface Specifications..................................................39 Serial Interface:...........................................................39 USB Interface: ............................................................40 Bluetooth Interface:.....................................................40 IrDA (Infrared) Interface: .............................................41 Proprietary Statement This manual contains proprietary information of Argox Information Co., Ltd. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Argox Information Co., Ltd. Product Improvements Continuous improvement of products is a policy of Argox Information Co., Ltd. All specifications and signs are subject to change without notice. FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that the interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into a different outlet on a different circuit. Consult the dealer or an experience Radio/TV technician for help. This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used with the unit to insure compliance. The user is cautioned that any changes or modifications not expressly approved by Argox Information Co., Ltd. could void the user’s authority to operate the equipment. Liability Disclaimer Argox Information Co., Ltd. takes steps to assure that the company’s published engineering specifications and manuals are correct; however, errors do occur. Argox Information Co., Ltd. reserves the right to correct any such errors and disclaims any resulting liability. In no event shall Argox Information Co., Ltd. or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or the results of use of or inability to use such product, even if Argox Information Co., Ltd. has been advised of the possibility of such damages. AME-2230B & AME-3230B User’s Manual AME-2230B & AME-3230B User’s Manual CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Safety The user is cautioned that any changes or modifications which not recommended by Argox Information Co. Ltd. could result in the loss of the user's authority to operate the equipment. RF exposure warning · The equipment complies with FCC RF exposure limits set forth for an uncontrolled environment. The equipment must not be co-located or operating in conjunction with any other antenna or transmitter. To ensure compliance, the users must use accessories and peripherals which approved by Argox Information Co. Ltd. Supplemental Information: This device complies with the requirement of FCC Part 15 Rules. Operation is subject to the following two Conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. INDUSTRY CANADA NOTICE: This device complies with Industry Canada ICES-003 class A requirements. Cet equipement est conforme a ICES-003 classe A de la norm Industrielle Canadian. Please only use adapters with the following electrical characteristics and are certified by current legislation. Using other adapters may damage the device and void the warranty also cause risks to the user. Specifications Input: 100-240VAC, 50-60Hz, 1.0 A Features Output: 9VDC, 1.5A The manufacturer declares under sole responsibility that this product conforms to the following standards or other normative documents: EMC: EN 55022:2006+A1:2007, class A EN 55024:1998+A1:2001+A2:2003 EN 301489-1/-17 EN 300328 Argox Information Co., Ltd certifies that the following products and/or components are compliant with the current requirements of the European Union Restriction on the use of Hazardous Substances (RoHS) Directive, 2002/95/EC. AME-2230B & AME-3230B User’s Manual AME-2230B & AME-3230B User’s Manual Note: If shipping damage has been discovered, contact your Getting Started shipping company immediately to file a claim. Congratulations on choosing AME-3230 & AME-3230B mobile printer series, made by Argox Information Co., a leader in the world-wide barcode industry. AME-2230B and AME-3230B are ideally designed 2. Check whether you have received the following accessories together with the printer. If there are is any item missing, to easily bring more efficiency for your business. This manual will help please contact your local dealer. you get to know your new printer and provide sufficient information needed. Unpacking Printer After receiving your printer, please check for possible shipping damage: Inspect the outside of both the box and the printer for possible damage. 1. Open the top cover of the printer to see if the media compartments are in order. Package Contents Printer Power Supply Battery Belt Strap & Screw AME-2230B & AME-3230B User’s Manual AME-2230B & AME-3230B User’s Manual Sample Media Media Shield CD Rom Printhead Cleaning Pen Quick Guide Printer Overview Platen Roller Media Cover Media Shield Latch Release Button Communication LED IrDA Window Media Sensor Print Head Battery Charging Receptacle Power Switch USB/ RS-232 Port Feed Button Media LED Power LED Battery LED 10 AME-2230B & AME-3230B User’s Manual AME-2230B & AME-3230B User’s Manual 2. Remove the Battery Cover; install the Battery Pack into printer: Battery Each printer package contains one battery pack. Printer power is only supplied by the battery; printer cannot work while battery is not installed, even if the Power Supply is connected. You must fully charge the battery before using the printer for the first time. Installing the Battery 1. To release the Battery Cover, rotate the Battery Cover Latch 1/4 turn to the left, as shown below: 3. Re-install the Battery Cover; rotate the Battery Cover Latch 90° 1/4 turn to the right to lock up: Battery Cover Latch Battery Cover 90° 11 12 AME-2230B & AME-3230B User’s Manual AME-2230B & AME-3230B User’s Manual Charging the Battery 3. The battery will be fast charged; after about 3.5 hours (210 minutes), the Battery LED will be off to remind battery is fully 1. After installing the Battery Pack, connect the Power Supply’s charged and ready for use. Power Jack into printer’s Battery Charging Receptacle. 2. Then plug the Power Supply into the AC wall receptacle. Printer’s Battery LED will remain yellow during charging. Note: Operating the printer during charging will increase charging time. Wait until battery is fully charged to operate the printer. Battery & Power Notifications 1. Do not disassemble the Battery Pack, in case of malfunction. Power Supply 2. Keep the Battery Pack and printer away from fire, liquids, and conductive material to avoid possible damage and danger. 3. Be sure to use the Power Supply and Battery Pack provided or approved by Argox. 4. Any damage caused by abnormal use will void the warranty. Power Jack Battery Charging Receptacle 13 14 AME-2230B & AME-3230B User’s Manual AME-2230B & AME-3230B User’s Manual 3. For media supply rolls with width less than 3 inches: Loading Media Load media supply first, and then align media supply roll to the 1. Press the Latch Release Button on printer to automatically open right end for correct detection of Media Sensor: the Media Cover: Latch Release Button Media Sensor 2. Place the media supply roll into the Media Compartment. Make sure media supply unwinds near Print Head, as in the direction 4. Install the Media Shield into Media Compartment, and lean closely against the media supply roll: shown below: Media Shield Media Compartment Print Head 15 16 AME-2230B & AME-3230B User’s Manual AME-2230B & AME-3230B User’s Manual 5. Pull a short length of media out of the printer. Close the Media Wearing Belt Strap Cover and press to properly latch until you hear a click: Considering convenience of operators, the Belt Strap design is easy Media Cover to use and quick to install, as a standard feature of Argox AME-2230B and AME-3230B: 1. Prepare the Belt Strap and the Screw. Find the Knob located at the printer bottom, right above the Battery Cover: Screw 6. Tearing Media: To tear media, pull the media edge against the Tear Bar as in the direction below: Knob Tear Direction Belt Strap Tear Bar 17 18 AME-2230B & AME-3230B User’s Manual AME-2230B & AME-3230B User’s Manual 2. Attach the Belt Strap onto the Knob. 3. Insert the Screw onto the Knob, through the Belt Strap, and Notice the exterior surface of Belt Strap should face toward you: tighten clock-wise until it is fully secured: Belt Strap Knob 19 20 AME-2230B & AME-3230B User’s Manual AME-2230B & AME-3230B User’s Manual 4. Now that printer has been attached with the Belt Strap, place top 5. Pull down top of the Belt Strap to fix onto the lock: of the Belt Strap over your belt: 21 22 AME-2230B & AME-3230B User’s Manual AME-2230B & AME-3230B User’s Manual Controls & Connections Self-Test before Connecting Printer Controls and Indicators The printer’s controls and indicators are shown in the diagram below: After the Battery is charged and media is loaded, and before connecting the printer to a computer or a portable data terminal, perform a printer self-test label to verify if printer works properly: Printing a Self-Test Label Communication LED Press the Power Switch to turn off the printer. Make sure the Battery is installed, and media is loaded. Press and hold the Feed Button, and then press the Power Switch to turn on the printer. After printer starts to print, release the Feed Button. Wait until printer finishes printing, press the Power Switch or Feed Button to resume the normal printing mode. Note: To know more about info on self-test printouts, check Power Switch Feed Button Power LED Page 30. Troubleshooting – Printing a Configuration Report Media LED Battery LED Feed Button: 1. Pressing this button during printing will make printer pause. 2. To feed a blank label. Power Switch: Turn ON/OFF the printer. 23 24 AME-2230B & AME-3230B User’s Manual AME-2230B & AME-3230B User’s Manual The following table explains control and indicator functions to help Smart Battery Power Management understanding LED indications and printer status: The AME-3230B mobile printer is equipped with a Li-ion battery pack (7.4V 2200mAH). With the Smart Battery Power Management Power Battery Media Communication Printer LED LED LED LED (Blue) Status (Green) (Green (Orange) Beep automatically remind operators of different battery power status: & Red) Power On Battery Power Status ON Power Off Media Out ON Bluetooth ON Blinking ON ON Beep RS232 ON Beep x3 Connection Charger ON Connected (Green) ON 10% Battery LED blinks slowly (Reminder: battery power will be 5% in about 30-60minutes)) 5% Battery LED blinks + warning beeps (Reminder: battery power will be 0% in about 30-60minutes) 0% printer suspends printing (some minor power remains) Blinking slowly Battery Low Note: (Red) Battery Out Battery LED remains on x2 Connection Printer’s Indications 100% Beep x1 Connection IrDA function, AME-2230B and AME-3230B are able to monitor and ON Beep Blinking (printer will fast power off) (Red) 1. If the standby duration exceeds 3 minutes, printer will turn off automatically, in order to decrease power consumption. 2. The standby duration is changeable, to be set by operators; printer’s default standby duration is 3 minutes. 25 26 AME-2230B & AME-3230B User’s Manual AME-2230B & AME-3230B User’s Manual beep and switch back to Bluetooth mode. Connecting the Printer The interfaces of AME-3230 AME-2230 include RS-232, USB(2.0), and IrDA. The interfaces of AME-3230B AME-2230Binclude RS-232, USB(2.0), IrDA, and Bluetooth 2.0. USB and RS-232 communication cables are optional accessories. USB & RS-232 Communications: No additional setups are required for cable communications. Note: Turn off the printer before connecting or disconnecting USB or RS-232 interface cables USB: Once USB cable is connected, printer will detect automatically and link to host, without emitting beeps. RS-232: When printer is off and RS-232 cable gets connected, printer will emit 3 beeps and automatically switches to RS-232 mode. Next time when printer is turned on, with RS-232 cable remained, printer will emit 1 beep (Bluetooth mode), and then 3 beeps to indicate RS-232 mode. When RS-232 cable is disconnected, printer will emit 1 Bluetooth & IrDA Communications: The default communication mode of AME-3230B is Bluetooth. What follows will explain how to switch between Bluetooth and IrDA modes. IrDA: When printer is in Bluetooth mode, if you press and hold the Feed Button, printer will switch to IrDA mode, while emitting 2 beeps. Bluetooth: When printer is in IrDA mode, if you press and hold the Feed Button, printer will switch to Bluetooth mode, while emitting 1 beep. As long as printer is in Bluetooth mode, the Communication Indicator will always remain blue, whether Bluetooth connection to host is linked or unlinked. Note: The Communication Indicator will blink blue, during data transmission via all interfaces – Bluetooth, IrDA, RS-232, and USB. 27 28 AME-2230B & AME-3230B User’s Manual AME-2230B & AME-3230B User’s Manual Drivers & Software Troubleshooting AME-2230B and AME-3230B are bundled with their smart printer drivers. By means of this, users can easily print a receipt or label within any Windows applications, e.g. Microsoft Word, labeling software like Bartender, .etc, in operation systems including Windows 2000/ XP/ Vista/ Windows 7. Normally, when the printer is in not working properly, the "Power" The AME- 2230B and AME-3230B drivers and Bartender labeling software are available via Argox CD-Rom included in the printer package. LED blinks continuously; while printing and communication between the host and printer stops. Printer Status Indications Printer status and error indications are displayed via LED indicators. Generally, when a malfunction or an abnormal condition is detected, the ERROR LED will blink. The table below shows the LED indications corresponding to various errors: Status Blinking LED PAUSE POWER LED blinking Possible Symptom & Solution The printer is at the PAUSE status. Press FEED button to return to normal printing mode. Status Blinking LED MEDIA OUT MEDIA LED blinking Possible Symptom & Solution 1. The media is not installed or used up. 29 30 AME-2230B & AME-3230B User’s Manual AME-2230B & AME-3230B User’s Manual 2. Printer fails to detect the media gaps/ black-marks. Status Blinking LED SERIAL I/O ERROR POWER LED blinking Performing Calibration If labels with gaps / black-marks are in use, perform media calibration before printing, to make printer index correctly. Possible Symptom & Solution 1. Properly install labels. The format or baud rate of the RS232 communication is 2. Power off the printer. inconsistent between the printer and host. 3. Press and Hold the FEED button then turn on power; do not release the button until printer starts to feed labels. Status Blinking LED MEMORY FULL POWER LED blinking 4. Afterwards, press FEED button once or twice to check if labels get correctly indexed. Possible Symptom & Solution Note: You must always carry out calibration when changing The printer memory buffer is fully loaded by downloadable soft fonts, graphics or forms. Check the format & size of stored data with available memory size or call for service. media. Failure to do so will result in improper detection by the label sensor. Printing a Configuration Report The Configuration report, or called Self-Test report, can works as a Status Blinking LED Print Head overheated POWER LED blinking Possible Symptom & Solution Printer enters the PAUSE status to wait print head to cool down; printer will resume printing tasks when it is ready. printer diagnosis tool. Steps to print a Configuration report are listed as below: 1. Press the Power Switch to turn off the printer. 2. Make sure the Battery is installed, and media is loaded. 3. Press and hold the Feed Button, and then press the Power Switch to turn on the printer. 4. After printer starts to print, release the Feed Button. 5. Wait until printer finishes printing, press the Power Switch or Feed Button to resume the normal printing mode. 31 32 AME-2230B & AME-3230B User’s Manual AME-2230B & AME-3230B User’s Manual Sample printout of Configuration (Self-Test): Internal fonts Firmware Version version Printed label length Flash memory capacity RS-232 parameters Print Head test Media type setting Standby duration (in minutes) Bluetooth PIN code 33 34 AME-2230B & AME-3230B User’s Manual AME-2230B & AME-3230B User’s Manual Printer Maintenance Print Head Maintenance Guide 3. Cleaning Direction: When cleaning the print head, always wipe in One-Way Direction - from Left to Right only, or, from Right to Left only, to clean “Heating Line” of print head gently without excessive stress. To keep the Print Head remain in the best conditions and efficiency Do not wipe back and forth, to avoid dust or dirt on cleaning and to extend duration for use, regular cleaning action is needed: cotton would be attached onto print head again. Note: Always switch off printer power before cleaning. Cleaning the Media Sensor: 1. Cleaning Interval: It’s strongly recommended to regularly clean print heads at least Debris or dirt on the Media Sensor can cause a miss-read or unstable when changing every one label roll (in direct thermal printing detection to index label gaps/ black-marks. Clean the Media Sensor mode). In addition, if printers are operated under critical properly with a cotton bud dampened with alcohol. applications and environments, or if it’s found that print quality is degraded, please clean print heads more frequently. 2. Cleaning Material: Surface of print head’s heating element is very fragile. To prevent from any possible damage, please use the Printhead Cleaning Pen in printer package, or soft cloth/ cotton buds with “Ethanol” or “industry alcohol” to clean print head surface. It’s strongly recommended to wear hand gloves during cleaning progress. Do not touch print head surface by bare hands or with any hard equipment. Water or spit should be kept away in case of corrosion on heating elements. 35 36 AME-2230B & AME-3230B User’s Manual AME-2230B & AME-3230B User’s Manual AME-3230 (3”) AME-3230B(3”) AME-2230 (2”) AME-2230B(2”) Specifications Specifications Printing Direct Thermal Method General Specifications Printing 203 dpi(8 dots/mm) Resolution Printing Speed 2~ 3ips(51~76mm/s) Printing Length 40”(1016mm) AME-3230B 2.8" (72mm) Printing Width AME-2230B 2" (54mm) 8MB DRAM(6MB User available), Memory 4MB Flash ROM(2MB User available) 32 bit RISC microprocessor CPU Type Media gap/black line sensor, Paper end sensor, Media Sensor Open cover sensor LED indicator x 4 Operation (Power status/Battery/Media/Communication), Interface Button x 2(Power/Feed) RS-232, USB(2.0), IrDA, Communication RS-232, USB(2.0), IrDA Bluetooth 2.0 Interface Internal character sets standard 5 alpha-numeric fonts from 0.049”H ~ 0.23” H (1.25mm ~ 6.0mm) Fonts 37 AME-2230B & AME-3230B User’s Manual All fonts are expandable up to 24x24 38 4 direction 0 ~ 270 rotation AME-2230B & AME-3230B User’s Manual Ability to print any Windows True Type font easily Interface Specifications Serial Interface: RS-232C port with a mini-type 10-pin convertor. Received Data, RxD Request to Send, RTS Clear to Send, Flow Control mechanism is either RTS/CTS or X-on/X-off (control 10 characters are DC2 and DC4). Input. Serial “Received Data” Output. Used as the control signal for “H/W Flow Control “ Input. Used as the control signal CTS for “H/W Flow Control” GND Signal ground Programmable parameters are listed as below: Speed: 1200, 2400, 4800, 9600, 19200, USB Interface: 38400, 57600, 115200 bauds Parity: Odd, Even or None. This port complies with USB 2.0 Full-Speed communication. Data Bits: 7 or 8 bits. The USB interface is a mini-type USB 10-pin convertor. Pin Signal Description Factory Default Parameters: 9600 bauds, no parity, VBUS 5V 8 data bits, 1 stop bit. D- Differential data signaling pair - D+ Differential data signaling pair + 10 GND Ground Stop Bit(s): 1 or 2 bits. Bluetooth Interface: Bluetooth version: 2.0 Communication range: 10 meters Pin Signal Transmitted Data, TxD Description Output. Serial “Transmitted Data”. 39 40 AME-2230B & AME-3230B User’s Manual AME-2230B & AME-3230B User’s Manual IrDA (Infrared) Interface: IrDA version: 1.0 Communication zone: Printer Printer 41 AME-2230B & AME-3230B User’s Manual
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