Ariens Snow Blower 920402 Users Manual Service Letter

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Date: September 22, 2010 No. B-2068

Ariens Company has been notified by LCT Engines (Liquid Combustion Technology) that they have identi-

fied that there is a missing safety shield on a limited number of engines used on Ariens Sno-Tek™ Sno

Thros®. This condition only exists on electric start equipped winter engines with the LCT serial number

range 1065HO4008325A — 1065HO4012104A.

LCT has released the enclosed Technical Service Bulletin which identifies the issue, and also explains

what to do if a machine displays this defect. Please read the enclosed Bulletin, and inspect all 920402 and

920403 Sno-Tek models in your inventory per the instructions in the Bulletin.

If it is determined the proper shielding is not present, please contact LCT USA customer service at

800-552-8094 and a service kit will be provided to correct the issue.

When contacting LCT USA customer service please have the following information available: Ariens prod-

uct model and serial numbers and LCT engine model and serial numbers.

Cost of kit and installation is covered by LCT. Dealers should contact LCT USA customer service at

800-552-8094 for information on any warranty claims.

Ariens Company

655 W. Ryan St.

Brillion, WI 54110

www.ariens.com

Service Bulletin

Product Family: 920 Series Sno-Tek™ Snow Throwers

Subject: LCT Engine Missing Safety Shield

Dealer Action: Inspect and Correct Immediately

Model Serial Number Range Description

920402 000816 — 006650 Sno-Tek 24, 120V

920403 000171 — 002653 Sno-Tek 28, 120V

1

Technical Service Bulletin

To: LCT Service Center

Date: 9/20/2010

LCT Model Affected: PW1HK18650781DE-ABGOQUVE1M

LCT Serial Range Affected: 1065H04008325A - 1065H04012104A

Ariens Sno-Tek Models: 920402 Serial Range: 816-868, 872, 925, 945, 951, 956, 1055, 1067, 1069,

1115, 1149,1152, 1153, 1203, 1216, 1220, 1238, 1248,

1249, 1322, 1330, 1348, 1355, 1357, 1368, 1369, 1376,

1381, 1383-1398, 1400-1442, 1444, 1496-1499, 1501-

1535, 1539, 1579, 1581, 1617-1619, 1626-1645, 1657,

1662, 1675, 1678, 1700, 1701, 1710, 1731, 1733, 1750,

1764, 1770, 1774, 1783, 1825, 1847, 1894, 1896, 1900,

1920-1922, 1930, 1934, 1942, 1989-1991, 2011, 2054,

2061, 2089, 2092, 2097, 2116, 2119, 2162, 2260, 2266,

2287, 2293, 2308, 2366, 2376, 2381, 2396, 2400, 2401,

2412, 2440, 2446, 2448, 2449, 2451, 2492-2496, 2498-

2643, 2692-2701, 2753, 2773, 2796, 2802-2821, 2827,

2842-2871, 2953, 2984, 3072, 3100-3106, 3111, 3116,

3126, 3127, 3139, 3167, 3168, 3170, 3171, 3173-3175,

3194, 3196, 3198-3350, 3378, 3390-3400, 3415, 3539,

3565, 3598, 3599, 3601, 3638, 3697, 3699, 3727, 3749,

3752, 3778, 3795, 3876, 3913, 3929, 3937, 3959-4009,

4022, 4040, 4051, 4093, 4097-4099, 4101-4207, 4237-

4312, 4350-4401, 4403, 4424-4440, 4475, 4496, 4521,

4543-4600, 4634-4636, 4649-4673, 4701-4737, 4749,

4768-4879, 4945, 5000-5030, 5046, 5154-5269, 5325,

5372-5496, 5611, 5618, 5629-5749, 5785, 5813-5925,

5972, 5983-6096, 6127, 6163, 6165-6234, 6262, 6266-

6268, 6337, 6348, 6354-6356, 6359, 6624, 6626-6637,

6639-6650

920403 171-1043, 1062, 1066, 1073-1083, 1104-1466, 1479,

1520, 1545, 1551, 1566, 1581, 1596, 1629, 1632, 1701,

1713-1721, 1745, 1791, 1835, 1866, 1931, 1954, 2046-

2050, 2052-2079, 2100-2198, 2200-2274, 2276, 2335-

2354, 2400, 2421, 2487-2496, 2500-2531, 2642-2653

September 20, 2010

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Dear Service Technician,

There is a possibility of a missing shield on 208cc engine model number PW1HK18650781DE-

ABGOQUVE1M. This condition only exists on electric start equipped winter engines within the serial

number range 1065H04008325A - 1065H04012104A.

Please see the attached inspection procedure to verify the shield in question is properly installed.

If it is determined the proper shielding is not present, please contact LCT USA customer service at 800-

552-8094 and a service kit will be provided to correct the issue. We apologize for any inconvenience this

may have caused. We thank you in advance for your continued patronage.

Cordially,

Chris Higgins

Technical Services

Liquid Combustion Technology

800-552-8094

September 20, 2010

3

SHIELD INSPECTION PROCEDURE FOR LCT ENGINE MODEL NUMBER

PW1HK18650781DE-ABGOQUVE1M

1. Visually inspect engine to verify shield is present (see picture below). If shield is present, no further action

is required.

2. If it is determined the proper shielding is not present (see picture below), please contact LCT USA

customer service at 800-552-8094 and a service kit will be provided to correct the issue. When contacting

LCT USA customer service please have the following information available: Ariens product model and

serial numbers and LCT engine model and serial numbers.

September 20, 2010

4

SHIELD INSTALATION INSTRUCTIONS FOR LCT ENGINE MODEL

NUMBER PW1HK18650781DE-ABGOQUVE1M

Tools you will need:

-Ratchet

-10mm deep-well socket

-Ratchet extension (if deep-well socket not available)

-Torque wrench

1. Remove top electric starter mounting bolt in a counter-clockwise rotation with a 10mm deep-well

socket and ratchet.

September 20, 2010

5

2. Re-install the top electric starter mounting bolt with the supplied shield located in between mounting

bolt head and starter body.

3. Tighten the bolt in a clockwise rotation using a torque wrench to a torque value of 10-12 n-m (86-106

in-lbs).