Arris SB8200 User Manual SB8200: Quick Start Guide QSG
User Manual: Arris SB8200 SB8200: Quick Start Guide
Open the PDF directly: View PDF .
Page Count: 2
Download | ![]() |
Open PDF In Browser | View PDF |
Cable Modem Label Front Panel LED Status The cable modem label is located on the bottom of your SB8200. ON - Green: Power is properly connected To receive high-speed Internet service, your service provider may request the Media Access Control (MAC) address (see HFC MAC ID) and Serial number (see S/N) listed on the cable modem label. ON - Green: High-speed Internet connection using bonded DOCSIS 3.0 channels ON - Blue: High-speed Internet connection with DOCSIS 3.1 ON - Green: High-speed Internet connection using bonded DOCSIS 3.0 channels ON - Blue: High-speed Internet connection with DOCSIS 3.1 ON - Green: Cable modem is connected to the Internet SB8200 DOCSIS 3.1 Cable Modem ® Quick Start Guide In the Box SB8200 Cable Modem Power Supply Ethernet Cable Software License & Regulatory Card © 2016 ARRIS Enterprises, LLC. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means without written permission from ARRIS Enterprises, LLC. 4 Support Information Card Quick Start Guide What You Should Know The SURFboard SB8200 Cable Modem uses the new DOCSIS 3.1 technology to provide significantly higher data transmission speeds over the broadband connecton on your home or small business network. This quick start guide will help you install your SB8200 Cable Modem and connect it on your home network. To view the configuration settings and monitor the operational status of your SB8200, see the SURFboard SB8200 User Guide for more information. The user guide is available online at the ARRIS Support website: www.arris.com/consumers. Frequently Asked Questions (FAQs) and additional product documentation are also available. IMPORTANT! During the installation or cable modem activation, you may need to contact your service provider for assistance. To save time, make sure you have the Model name (SB8200), MAC (Media Access Control) address (see HFC MAC ID), and Serial number (see S/N) listed on the cable modem label located on the bottom of your SB8200 (also available under Cable Modem Label on page 4). ARRIS, SURFboard, and the ARRIS logo are all trademarks or registered trademarks of ARRIS Enterprises, LLC. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks or the names of their products. ARRIS disclaims proprietary interest in the marks and names of others. BEFORE RETURNING THIS PRODUCT TO THE STORE for any reason, please call ARRIS Technical Support for assistance: 1-877-466-8646 ARSVD01676-c 09/2016 For Comcast subscribers only, please visit www.comcast.com/activate before calling Comcast or ARRIS. Install the Cable Modem Test the Cable Modem Connection 1. Connect the coaxial cable to a cable wall outlet (if not connected) and the Cable connector on the rear of your SB8200. Hand-tighten each connector. 1. Power ON your computer and log in. Note: Your service provider may allow for automatic activation which will automatically launch a special website when you open a web browser. 2. Connect the Ethernet cable to the Ethernet port on your computer and to either Ethernet port on the rear of your SB8200. 2. Contact your service provider to activate your SB8200, if automatic activation is not available. 3. Connect the power cord to the Power port on the rear of your SB8200 and then plug it into an electrical wall outlet that is not controlled by a wall switch. 3. Open a web browser on your computer, such as Internet Explorer, Google Chrome, Firefox, or Safari. This automatically powers ON your SB8200. Check the front panel LEDs on your SB8200. During the initial startup, the Power, Receive, Send, and Online LEDs will FLASH. Afterwards, check that all four LEDs are lit SOLID green or blue. To view and monitor the configuration settings and operational status of your SB8200, please see the SURFboard SB8200 User Guide for more information at www.arris.com/consumers. 4. Type a valid URL (such as www.surfboard.com) in the address bar and press Enter to test your network connection. The ARRIS website should open. • If the web page opens, your SB8200 was set up properly. • If the web page fails to open, first check each cable connection on your devices to ensure that they are securely connected. Then, retype the URL. If still unsuccessful, you may have to contact your current service provider to either set up your Internet service or activate your SB8200. Front Panel LEDs and Rear Panel Connections During normal operation, the Power, Receive, Send, and Online LEDs on the SB8200 front panel should always be lit SOLID green or blue. Note: During startup, all four LEDs will FLASH and then light up SOLID in sequence. If the Power LED does not light up SOLID, please first check the power connection on your SB8200 before contacting ARRIS Technical Support. If the other LEDs do not light up SOLID green or blue, please call ARRIS Technical Support at 1-877-466-8646 for assistance. Ethernet Ports Power Receive Send Online Reset Button Cable Connector Power Port 2 3
Source Exif Data:
File Type : PDF File Type Extension : pdf MIME Type : application/pdf PDF Version : 1.6 Linearized : Yes Tagged PDF : Yes XMP Toolkit : 3.1-701 Producer : Adobe PDF Library 9.9 Creator Tool : Adobe InDesign CS5.5 (7.5) Create Date : 2016:09:20 18:46:14-04:00 Modify Date : 2016:09:20 21:17:41-05:00 Page Count : 2 Creator : Adobe InDesign CS5.5 (7.5) Trapped : FalseEXIF Metadata provided by EXIF.tools