Arris SBG6400 1 User Manual Specifications Data Sheet
User Manual: Arris SBG6400 Specifications
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SBG6400
DOCSIS 3.0
Wireless Gateway
The ARRIS SURFboard® SBG6400 Wireless Gateway delivers innovative, ultra-broadband services to subscribers.
Easy to set up and use, the SBG6400’s advanced feature set includes DOCSIS 3.0 channel bonding in a cost-
effective package, with the ARRIS engineered quality and performance delivering the speed and reliability
demanded by today’s smart home applications. Equipped with such features as a Wi-Fi pairing button and user-
friendly, online configuration and diagnostics, the SBG6400 is as easy to set up as it is to use.
Product Overview
SURFboard® SBG6400
Product Highlights
Easy to Setup and Use
•Plug-and-play installation
•Wi-Fi pairing button for easy Wi-Fi Protected Setup™ (WPS) Wi-Fi connection
•Supports standard Internet browser software
•Front panel, multicolor, LEDs indicate status and simplify troubleshooting
•Enhanced User Interface
Advanced Services Ready
•DOCSIS 3.0
•Channel bonding of up to eight downstream and four upstream channels; capable of WAN / LAN data rates of over 340
Mbps in DOCSIS received (downstream) data stream and over 100 Mbps in the send (upstream) data stream
•1 GHz-capable tuner
•Best-in-class RF Immunity, built into ARRIS SURFboard products since 2006, protects against potential service impacting
interference
•Use of full downstream bandwidth to capture up to eight DOCSIS channels for bonding
•Spectrum analyzer capability for local and remote troubleshooting
•Supports IPv4 and IPv6 to expand network addressing capabilities
•Versatile and convenient
•Integrated 2.4 802.11n 802.11n wireless using the 2.4 GHz radio spectrum with a 2x2 MIMO antenna array Wi-Fi access
point
•Backwards compatible to 802.11a/b/g
•2x2 MIMO antenna arrays offer cost-effective performance benefits for wireless LAN (WLAN) connected clients
•Two-gigabit Ethernet ports enable flexible, high-speed connectivity with Auto Negotiate and Auto MDIX
•Support for multicast IP services
•Eight SSIDs per radio
•Support for multiple public and/or private SSIDs
•MoCA reject filter ensures care-free operation in environments also supporting a MoCA network
•USB 2.0 port for connecting your storage devices, or charging your USB supported device
Reliable and Secure
•WEP/ WPA/WPA2 Wi-Fi® security
•Advanced firewall with Stateful Packet Inspection, DoS protection, and intrusion prevention
•Enhanced security: supports AES traffic encryption
Wi-Fi Services Ready
•802.11n wireless using the 2.4 GHz radio spectrum with a 2x2 MIMO antenna array
•Throughput of up to 300 Mbps
•MIMO Antennas provide enhanced performance
SURFboard® SBG6400
Network
Gateway DHCP, NAT, DNS, VPN tunneling, GRE tunneling;
static routing and dynamic IP routing (RIPv1,
RIPv2); SPI firewall with DoS protection and
intrusion prevention; port, packet, and URL
keyword filtering; full suite of ALGs; UPnP IGD
1.0; L2TPv3, L2VPN, eRouter, DLNA
WLAN 802.11a/b/g/n Wi-Fi, WDS bridging, 802.11e
WMM admission control, QoS, QoS
per Interface,
Beamforming
Radios 802.11n 2.4 GHz, 2x2 MIMO antenna array
Security Default = security enabled WPA2, WPA-
PSK, WEP
64/128, WPA, TKIP, AES, 802.1x, 802.11i
(pre-authentication)
USB USB 2.0 Port Rear
Wi-Fi Pairing WPS 2.0
Regulatory Domains US, Canada, ETSI, World
Wi-Fi throughput, reach, and range are factors that are greatly impacted by
the operating environment and the connected client capabilities. Please
contact ARRIS for additional test information.
GENERAL SPECIFICATIONS
Cable Interface F-Connector, female 75 Ω
Network Interface Two 1-gigabit (10/100/1000) Ethernet ports
2.4 Wi-Fi Interface 802.11n Wi-Fi (also certified for 802.11a/b/g)
Dimensions 5 (h) x 2.1 (w) x 5 (l) in (127 x 51 x 127 mm)
Regulatory RoHS compliant, FCC, UL listed (U.S. and Canada),
Industry Canada
DOCSIS 3.0 BCM3383G
Security DOCSIS 3.0 Security (BPI+, EAE, SSD)
Provisioning IPv4
IPv6 (dual stack)
Input Power
North America 105 to 125 VAC, 60 Hz
Outside North
America
100 to 240 VAC, 50 to 60 Hz
Power Management 802.11e WMM power save/U-APSD (Unscheduled-
Automatic Power Save Delivery), 802.3az EEE
Environmental
Operating
Temperature
32 F to 104 °F (0 °C to 40 °C)
Storage Temperature –22 °F to 158 °F (–30 °C to 70 °C)
Operating Humidity 5 to 95% R.H. (non-condensing)
DOCSIS Downstream
Modulation 64 or 256 QAM
Capture Bandwidth Full bandwidth capture window 108 MHz –1002
MHz
Maximum PHY Rate DOCSIS: 343.072 Mbps (8 channels) / 42.884
(single channel) @ 256 QAM at 5.36 Msym/s
Symbol Rate 64 QAM 5.057 Msym/s; 256 QAM 5.361 Msym/s
Operating Level Range –15 to 15 dBmV (DOCSIS)
Frequency Range 108 –1002 MHz (edge to edge)
Optional 88 MHz –1002 MHz (edge to edge)
Frequency Plans DOCSIS Annex B
DOCSIS Upstream
Modulation QPSK and 8, 16, 32, 64, 128, 256 QAM
Maximum PHY Rate
@256 QAM at 6.4 MHz
122.8 Mbps: 4 channels
30.72 Mbps: single channel
Channel Width 200 kHz, 400 kHz, 800 kHz, 1.6 MHz, 3.2 MHz,
6.4 MHz
Symbol Rates 160, 320, 640, 1280, 2560, 5120 ksym/s
Frequency Range 5–42 MHz (edge to edge)
GENERAL SPECIFICATIONS (continued)
Compatibility
PC Windows XP, Windows 7, Windows 8, (older
versions of Windows, although not specifically
supported, will work with this cable modem),
UNIX, Linux®
Macintosh Power PC or later; OS 10 or higher
Home Networking Ethernet router and wireless access point
©ARRIS Enterprises, Inc. 2014-2015 All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation)
without written permission from ARRIS Enterprises, Inc. (“ARRIS”). ARRIS reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of ARRIS to provide
notification of such revision or change. ARRIS and the ARRIS logo are all registered trademarks of ARRIS Enterprises, Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and the names of their products. ARRIS disclaims proprietary interest in the marks and names of others.
Note: Specifications are subject to change without notice.
365-095-27072 x.2 11/15
For information on additional SURFboard products please visit
www.SURFboard.com
For product support please visit
www.arris.com/consumers
