Arris SBG7400AC2 McAfee Touchstone DG3260A User Manual Specifications Data Sheet
User Manual: Arris SBG7400AC2 McAfee Specifications
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SBG7400AC2
DOCSIS 3.0 Consumer Series
Wireless Gateway
With High Speed Internet service offerings reaching 1 Gbps and higher, the ARRIS SURFboard® SBG7400AC2
delivers speeds and performance to meet the new bandwidth services. With broad range, high power Wi-Fi
capability; using dual band concurrently operating radios that support the technology of 802.11ac wave two, you
have a complete home networking package. This feature-packed unit is intended to serve as the hub of the home
or small business network, connecting all IP capable devices (Internet, Data, and Streaming Video) throughout the
premises.
PRODUCT OVERVIEW:
FEATURES:
•24 x 8 DOCSIS Channel Bonding for fast DOCSIS® 3.0 download
speeds.
•ARRIS Secure Home Internet Service by McAfee included
•Also includes a free trial of McAfee LiveSafe client
protection
•Supported with ARRIS SURFboard Manager Mobile App for
connection and management
•Multiple 4k and HD video streams easily supported
•Multi Processor Technology with a 600 MHz Intel Atom® Core
Application Processor
•Internal 32 bit Data architecture for maximum speeds
•4 port Gigabit Ethernet Router with Wi-Fi®
•Integrated Multi-User MIMO Antennas for each band, 4x4 array for
5 GHz radio and 3x3 array for 2.4 GHz radio
•Bandsteering available for optimal radio connections
•Dual Band Concurrent Wi-Fi 2.4 GHz 802.11n and 5 GHz 802.11ac
wave 2 High Power Radios with wireless throughput of up to 2,350
Mbps
•USB 2.0 Host Port with support for NAS Drive, Media Server, or
other device connection
•WPS for quick client connection
SURFboard® SBG7400AC2
Product Highlights
Easy to Setup and Use
• Plug-and-play installation, use the SURFboard Manager App on your mobile device for management
(including remote management when you are away from home)
• Wi-Fi® pairing button for easy Wi-Fi Protected Setup™ (WPS) Wi-Fi connection
• Default settings for recommended Security and Quality of Service protection supports standard Internet
browser software
• Front panel status LEDs indicate connectivity and simplify troubleshooting, include a management feature
to disable them to limit room light saturation.
• User-friendly online or mobile app based diagnostics and configuration
Advanced Services Ready
• DOCSIS 3.0
• Channel bonding of up to twenty four downstream and eight upstream channels
•Internet connectivity in the received (downstream) data stream of over 1 Gbps and over 260 Mbps in the
send (upstream) data stream
•108 -1002 MHz Full Capture Bandwidth Tuner
• Supports both IPv4 and IPv6
• Integrated 2.4 GHz 802.11n and 5 GHz 802.11ac Wi-Fi® access point, concurrent radio operation with
802.11ac wave two Multi-User MIMO support
• 3x3 and 4x4 MU-MIMO antenna arrays offer performance benefits for wireless LAN (WLAN) access points
• Powerful High-gain Wi-Fi® output added for optimized throughput over a greater range
• Four 1 Gb Ethernet ports enable flexible, high-speed connectivity with Auto Negotiate and Auto MDIX
• Support for Multicast IP services
• USB 2.0 Host port with support for multiple file transfer protocols and a file structure that prevents harm
to your transferring files from unexpected crashes
Reliable and Secure
• WPA/WPA2 Wi-Fi® security
• Enhanced security: supports AES traffic encryption
Benefits
•Top of the line Cable Modem Wireless Access Point using 802.11ac wireless technology, supporting 2350
Mbps throughput
•Supported by ARRIS’s highly rated Consumer Support Team
•Includes Secure home Internet powered by McAfee with a protected connection for all of your home
network.
For information on additional SURFboard products please visit
www.SURFboard.com
For product support please visit
www.arris.com/consumers
i. Broadband cable service is required to use this product. DOCSIS® 3.0 service is required to obtain the channel bonded upload/download rates. Actual
rates may vary dependent on a number of factors including, but not limited to: the services offered
by your cable service provider, network traffic, computer equipment, type of server, number of connections to server, and availability of Internet
router(s). The product is backward compatible with DOCSIS® 2.0. Please contact your cable service
provider for their capability to modify, or upgrade, your cable modem. ARRIS cannot guarantee the availability, reliability, or performance of the
broadband service used. Cable service providers may offer varying levels of support for this product.
ARRIS, the ARRIS Logo and SURFboard are all trademarks or registered trademarks of ARRIS Enterprises LLC. All other trademarks are the property of
their respective owners. © 2017 ARRIS Enterprises LLC. All rights reserved.
XFINITY and the XFINITY logo are registered trademarks of Comcast Corporation.
Specifications
SURFboard® SBG7400AC2
Copyright Statement: © 2017 ARRIS Enterprises LLC. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any
derivative work (such as translation, transformation, or adaptation) without written permission from ARRIS Enterprises, LLC (“ARRIS”). ARRIS reserves the right to revise this
publication and to make changes in content from time to time without obligation on the part of ARRIS to provide notification of such revision or change. ARRIS, SURFboard and
the ARRIS logo are all registered trademarks of ARRIS Enterprises, LLC. Other trademarks and trade names may be used in this document to refer to either the entities claiming the
marks or the names of their products. ARRIS disclaims proprietary interest in the marks and names of others.
Note: The capabilities, system requirements and/or compatibility with third-party products described herein are subject to change without notice.
Physical
Operating Temperature °C0 to 40
Operating Relative Humidity 5-85% (Non condensing)
Storage Temperature °C-40 to 70
Dimensions (H x W x D) inches 9.5” x 7.68” x 2.25” - excluding F-
connector, including base
Weight lbs. 2.64
Diagnostic LED’s (Front) Power, US/ DS, Online, 2.4GHz,
5GHz, WPS
Diagnostic LED’s (Rear) Ethernet Link/Speed
Interfaces
RF Interface External‘F’type connector
Data Interfaces (bridged) 4 x 10/100/1000 Base-T Ethernet
(RJ-45 connector)
USB Interface USB 2.0 Powered Host Port
Input Voltage (nominal) 12VDC, 30W
RF Downstream
Bonded Channels Up to 24
Tuner Configuration Full capture tuning range
Frequency Range (MHz) 108-1002 DOCSIS
Data Rate (Mbps Max.) Up to 686
RF Input Sensitivity Level (dBmV) -15 to +15 (DOCSIS))
RF Upstream
Bonded Channels Up to 8
Frequency Range (MHz) 5 to 42 MHz
Data Rate (Mbps Max.) up to 131
RF Output Level (dBmV ) +57 dBmV (64 QAM, single upstream)
+54dBmv (64QAM, 4-8 upstreams)
+58dBmV (16 QAM, single upstream)
+56 dBmV (SCDMA, single upstream)
Modulation QPSK, 8 QAM, 16 QAM, 32 QAM, 64 QAM & 128
QAM (S-CDMA only)
Revision c
1029Mbps
2350Mbps
DOCSIS Downstream
480Mbps
USB2.0
240Mbps
DOCSIS Upstream
Interface Speeds
Wi-Fi
WPS Easy
Connect
Button
Front
panel
status
LEDs
