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WWW.ARTESIANSPAS.COM
This manual covers the following spas
Grand Bahama
Grand Cayman
Antigua
Captiva
Saba
Bimini
Santa Cruz
Copyright 2007 May Mfg. LLC - All rights Reserved. This document may not be copied,
photocopied, reproduced, translated or transmitted in any form or for any purposes
without the express written consent of the Artesian Spas.
TABLE OF CONTENTS
Congratulations........................................................
Safety Warnings........................................................
Line Drawing Key.....................................................
Spa Conguration and Specs...............
Pump Congurations...............................................
Electrical Requirements and Installation...............
Electrical Wiring...............................................
Procedure for 120V Wiring...............................
Spa Start Up..............................................................
Selecting a Location........................................
Inspection........................................................
Filling the Spa with Water................................
Turning the Power On.....................................
Verifying Water Circulation..............................
Testing the GFCI Breaker................................
Priming the Pump............................................
Water Preparation...........................................
Topside Controller Instructions..............................
Initial Start up..................................................
Setting the Time of Day...................................
Light................................................................
Setting Up Different Modes.............................
Jets.................................................................
Preset Filter Cycles.........................................
Optional Filter Cycles.......................................
Temperatute Set.............................................
Freeze Protection.............................................
Diagnostic Messages...............................................
Maintaining Your Spa...............................................
Draining Your Spa............................................
Pillow Care......................................................
Jet Care...........................................................
Removing, Installing, and Cleaning Filters......
Winterizing Your Spa.......................................
Replacing the Light Bulb.................................
Spa Cabinet Care............................................
1
3
6
7
40
42
44
46
48
48
49
49
50
50
51
52
52
54
54
54
55
55
55
56
56
57
57
58
60
60
60
61
62
63
63
64
TABLE OF CONTENTS cont...
.
Cleaning Your Spa Interior...............................
Cover Care......................................................
Chemical Treatment of Water..........................
Water Chemistry..............................................................
Water Treatment Glossary......................................
Spa Chemicals Glossary........................................
Maintaining the Proper pH.....................................
Warranty Information.....................................................
Interior Spa Diagram.......................................................
64
65
67
68
68
73
75
76
82
1
Make sure you
visit our website at www.artesianspas.com
and register your new Artesian spa.
Congratulations...
Congratulations on the purchase of your new Island spa by
Artesian. We know you will enjoy your spa. Although spas are
relaxing and fun, we believe they can be an indispensable part
of a healthy lifestyle. The spa lifestyle is one that encourages
health and well-being.
Owning a spa brings some responsibility. With proper care,
your spa will provide years of enjoyment and therapy for your
family and friends. Please take time to read and understand
all of the instructions provided before you install your Artesian
spa. This owner’s manual is meant to be a supplement to the
training you should receive from your dealer when you pur-
chase and start up your spa for the rst time.
Please remember your spa is a powerful piece of electrical
equipment. It is extremely important that you have it properly
installed to ensure safe use. This manual explains safety pre-
cautions, installation instructions, and operating and mainte-
nance procedures. If you have any questions regarding this
manual, please call your competent Artesian spa dealer, who
will be happy to further assist you.
For your future reference and convenience, please record the Se-
rial and Model number along with the installation date in the spaces
provided below. STORE THIS MANUAL WHERE YOU CAN EAS-
ILY FIND IT WHEN NEEDED. The serial and model numbers are
mounted on the base of the equipment enclosure area, as shown
below.
Spa Serial Number_____________________________________
Spa Model Number_____________________________________
Spa Installation Date____________________________________
Dealer Name, Address, and Telephone Number
____________________________________________________
____________________________________________________
____________________________________________________
Diagram of Where to Find Serial Number
Serial Number Information
2
SAFETY WARNINGS
PLEASE TAKE THE TIME TO READ ALL OF THESE WARNINGS AND
CAUTIONS PRIOR TO USING YOUR SPA.
PLEASE, be a responsible spa owner. When installing and using this
spa, always adhere to basic safety precautions. Be sure to list emergency
telephone numbers at the telephone nearest the spa, including physician,
hospital, ambulance, police, and the re department. Be certain to explain
safety precautions to all new or occasional users of your spa. Remember,
they may not be aware of the possible risks associated with the spa water
temperature.
Have at least one family member learn CPR (cardiopulmonary resuscita-
tion). IT COULD SAVE A LIFE!
1. READ AND FOLLOW ALL INSTRUCTIONS!
2. WARNING - To reduce the risk of injury, do not permit children to use
this product unless they are closely supervised at all times.
3. A wire connector is provided on this unit to connect a minimum 8 AWG
(8.4 mm ) solid copper conductor between this unit and any metal equip-
ment, metal enclosures of electrical equipment, metal water pipe, or con-
duit within 5 feet (1.5 m) of the unit.
4. DANGER - Risk of Accidental Drowning - Extreme caution must be
exercised to prevent unauthorized access by children. To avoid accidents,
ensure that children cannot use this spa unless they are supervised at all
times.
5. DANGER - Risk of Injury - The suction ttings in this area are sized
to match the specic water ow created by the pump. Should the need
arise to replace the suction ttings or the pump, be sure the ow rates are
compatible.
Never operate spa if the suction ttings are broken or missing. Never
replace a suction tting with one rated less than the ow rate marked on
the original suction tting.
6. DANGER - Risk of Electrical Shock - Install at least 5 feet (1.5 m)
from all metal surfaces. As an alternative, a spa may be within 5 feet of
metal surfaces if each metal surface is permanently connected by a mini-
mum 8 AWG (8.4 mm ) solid copper conductor to the wire connector on
the terminal box that is provided for this purpose.
7. DANGER - Risk of Electric Shock - Do not permit any electrical ap-
pliance such as a light, telephone, radio, or television, within 5 feet (1.5
m) of a spa.
3
SAFETY WARNINGS cont...
8. WARNING - To reduce the risk of injury:
a) The water in a spa should never exceed 40 C (104 F). Water tempera-
tures between 38 C (100 F) and 40 C are considered safe for a healthy
adult. Lower water temperatures are recommended for young children
and when spa use exceeds 10 minutes.
b) Since excessive water temperatures have a high potential for causing
fetal damage during the early months of pregnancy, pregnant or possibly
pregnant women should limit spa water temperatures to 38 C (100 F).
c) Before entering a spa, the user should measure the water temperature
with an accurate thermometer since the tolerance of water temperature
regulating devices varies.
d) The use of alcohol, drugs, or medication before or during spa use may
lead to unconsciousness with the possibility of drowning.
e) Obese persons and persons with a history of heart disease, low or high
blood pressure, circulatory system problems, or diabetes should consult a
physician before using a spa.
f) Persons using medication should consult a physician before using a
spa since some medication may induce drowsiness while other medica-
tion may affect heart rate, blood pressure, and circulation.
AUDIO COMPONENT WARNINGS
Spas equipped with the Audio system should follow these guide-
lines for safety:
1. CAUTION - Risk of Electrical Shock - Do not leave compartment door
open.
2. CAUTION - Risk of Electrical Shock - Replace components only with
identical components.
3. Do not operate the audio controls while inside the spa.
4. WARNING - Prevent Electrocution - Do not connect any auxillary
components (for example cable, additional speakers, headphones, ad-
ditional audio/video components, etc.) to the system.
5. These units are not provided with an outdoor antenna; when provided,
it should be installed in accordance with Article 810 of the National Electri-
cal Code, ANSI/NFPA 70.
4
6. Do not service this product yourself as opening or removing covers may
expose you to dangerous voltage or other risk of injury. Refer all servicing
to qualied service personnal.
KEEP THESE SAFETY INSTRUCTIONS IN A CONVENIENT AND READ-
ILY ACCESSIBLE LOCATION!!
5
60Hz 50Hz
LINE DRAWING KEY
Line Drawings may not be exact models of your particular spa.Certain options may
be shown that are not included on your spa.
Name of Component Symbol for Component
Whirlpool 5in
Helix Roto 4.5”
Helix Roto 4”
Helix Direct 4”
Helix Jet 2.75in
Helix Direct 3”
Helix Direct 2”
Jumbo Storm Massage
Helix Massage 3”
Helix Direct 5”
Filter
Speaker
Diverter Control
Topside Control
6
Grand Bahama 62-3P
Volume 450 gal 1703 l
Weight (dry/lled) 783/4531 lbs 360/2084 kg
Dimensions 91x91x36in 2.31x2.31x0.91 m
Control MVS504DZ MGS504SZ
Heater 5.5kW Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
7
Grand Bahama 52-3P
Volume 450 gal 1703 l
Weight (dry/lled) 783/4531 lbs 360/2084 kg
Dimensions 91x91x36in 2.31x2.31x0.91 m
Control MVS504DZ MGS504SZ
Heater 5.5kW Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
8
Grand Bahama 52
Volume 450 gal 1703 l
Weight (dry/lled) 783/4531 lbs 360/2084 kg
Dimensions 91x91x36in 2.31x2.31x0.91 m
Control MVS504DZ MGS504SZ
Heater 5.5kW Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
9
Grand Bahama 44
Volume 450 gal 1703 l
Weight (dry/lled) 783/4531 lbs 360/2084 kg
Dimensions 91x91x36in 2.31x2.31x0.91 m
Control MVS504DZ MGS504SZ
Heater 5.5kW Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
10
Grand Bahama 32-
Volume 450 gal 1703 l
Weight (dry/lled) 783/4531 lbs 360/2084 kg
Dimensions 91x91x36in 2.31x2.31x0.91 m
Control MVS504DZ MGS504SZ
Heater 5.5kW Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
11
Grand Bahama 32
Volume 450 gal 1703 l
Weight (dry/lled) 783/4531 lbs 360/2084 kg
Dimensions 91x91x36in 2.31x2.31x0.91 m
Control MVS504DZ MGS504SZ
Heater 5.5kW Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
12
Grand Cayman 62-3P
Volume 475 gal 1797 l
Weight (dry/lled) 782/4738 lbs 359.7/2179 kg
Dimensions 91x91x36in 2.31x2.31x0.91 m
Control MVS504DZ MGS504SZ
Heater 5.5kW Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
13
Grand Cayman 52-3P
Volume 475 gal 1797 l
Weight (dry/lled) 782/4738 lbs 359.7/2179 kg
Dimensions 91x91x36in 2.31x2.31x0.91 m
Control MVS504DZ MGS504SZ
Heater 5.5kW Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
14
Grand Cayman 52
Volume 475 gal 1797 l
Weight (dry/lled) 782/4738 lbs 359.7/2179 kg
Dimensions 91x91x36in 2.31x2.31x0.91 m
Control MVS504DZ MGS504SZ
Heater 5.5kW Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
15
Grand Cayman 44
Volume 475 gal 1797 l
Weight (dry/lled) 782/4738 lbs 359.7/2179 kg
Dimensions 91x91x36in 2.31x2.31x0.91 m
Control MVS504DZ MGS504SZ
Heater 5.5kW Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
16
Grand Cayman 32-2P
Volume 475 gal 1797 l
Weight (dry/lled) 782/4738 lbs 359.7/2179 kg
Dimensions 91x91x36in 2.31x2.31x0.91 m
Control MVS504DZ MGS504SZ
Heater 5.5kW Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
17
Grand Cayman 32
Volume 475 gal 1797 l
Weight (dry/lled) 782/4738 lbs 359.7/2179 kg
Dimensions 91x91x36in 2.31x2.31x0.91 m
Control MVS504DZ MGS504SZ
Heater 5.5kW Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
18
Captiva 52-3P
Volume 350 gal 1324 l
Weight (dry/lled) 550/ 3465lbs 253/1593 kg
Dimensions 82x82x36in 2.08x2.08x0.91 m
Control MVS504DZ MGS504SZ
Heater 5.5kW Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
19
Captiva 52-2P
Volume 350 gal 1324 l
Weight (dry/lled) 550/ 3465lbs 253/1593 kg
Dimensions 82x82x36in 2.08x2.08x0.91 m
Control MVS504DZ MGS504SZ
Heater 5.5kW Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
20
Captiva 44
Volume 350 gal 1324 l
Weight (dry/lled) 550/ 3465lbs 253/1593 kg
Dimensions 82x82x36in 2.08x2.08x0.91 m
Control MVS504DZ MGS504SZ
Heater 5.5kW Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
21
Captiva 32-2P
Volume 350 gal 1324 l
Weight (dry/lled) 550/ 3465lbs 253/1593 kg
Dimensions 82x82x36in 2.08x2.08x0.91 m
Control MVS504DZ MGS504SZ
Heater 5.5kW Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
22
Captiva 32-1P
Volume 350 gal 1324 l
Weight (dry/lled) 550/ 3465lbs 253/1593 kg
Dimensions 82x82x36in 2.08x2.08x0.91 m
Control MVS504DZ MGS504SZ
Heater 5.5kW Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
23
Captiva 22
Volume 350 gal 1324 l
Weight (dry/lled) 550/ 3465lbs 253/1593 kg
Dimensions 82x82x36in 2.08x2.08x0.91 m
Control MVS504DZ MGS504SZ
Heater 5.5kW Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
24
Antigua 52-3P
Volume 325 gal 1230 l
Weight (dry/lled) 550/3257lbs 253/1498 kg
Dimensions 82x82x36in 2.08x2.08x.91 m
Control MVS504DZ MGS504SZ
Heater 5.5kW Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
25
Antigua 52
Volume 325 gal 1230 l
Weight (dry/lled) 550/3257lbs 253/1498 kg
Dimensions 82x82x36in 2.08x2.08x.91 m
Control MVS504DZ MGS504SZ
Heater 5.5kW Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
26
Antigua 44
Volume 325 gal 1230 l
Weight (dry/lled) 550/3257lbs 253/1498 kg
Dimensions 82x82x36in 2.08x2.08x.91 m
Control MVS504DZ MGS504SZ
Heater 5.5kW Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
27
Antigua 32-2P
Volume 325 gal 1230 l
Weight (dry/lled) 550/3257lbs 253/1498 kg
Dimensions 82x82x36in 2.08x2.08x.91 m
Control MVS504DZ MGS504SZ
Heater 5.5kW Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
28
Antigua 32-1P
Volume 325 gal 1230 l
Weight (dry/lled) 550/3257lbs 253/1498 kg
Dimensions 82x82x36in 2.08x2.08x.91 m
Control MVS504DZ MGS504SZ
Heater 5.5kW Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
29
Antigua 22
Volume 325 gal 1230 l
Weight (dry/lled) 550/3257lbs 253/1498 kg
Dimensions 82x82x36in 2.08x2.08x.91 m
Control MVS504DZ MGS504SZ
Heater 5.5kW Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
30
Bimini 72
Volume 580 gal 2195 l
Weight (dry/lled) 1100/5931 lbs 506/2728 kg
Dimensions 91x132x36 in 2.31x3.35x.91 m
Control MVS504DZ MGS504SZ
Heater 5.5kW Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
31
Saba 46
Volume 250 gal 946 l
Weight (dry/lled) 500/2582 lbs 230/1197 kg
Dimensions 72x82x35 in 1.83x2.08x.89 m
Control MVS504DZ MGS504SZ
Heater 5.5kw Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
32
Saba 38
Volume 250 gal 946 l
Weight (dry/lled) 500/2582 lbs 230/1197 kg
Dimensions 72x82x35 in 1.83x2.08x.89 m
Control MVS504DZ MGS504SZ
Heater 5.5kw Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
33
Saba 29
VVolume 250 gal 946 l
Weight (dry/lled) 500/2582 lbs 230/1197 kg
Dimensions 72x82x35 in 1.83x2.08x.89 m
Control MVS504DZ MGS504SZ
Heater 5.5kw Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
34
Saba 29-2P
Volume 250 gal 946 l
Weight (dry/lled) 500/2582 lbs 230/1197 kg
Dimensions 72x82x35 in 1.83x2.08x.89 m
Control MVS504DZ MGS504SZ
Heater 5.5kw Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
35
Santa Cruz 30
Volume 180 gal 681 l
Weight (dry/lled) 440/1939 lbs 202/891 kg
Dimensions 82x60x32 in 2.08x1.52x.81 m
Control MVS504DZ MGS504SZ
Heater 5.5kw Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
36
Santa Cruz 30-2P
Volume 180 gal 681 l
Weight (dry/lled) 440/1939 lbs 202/891 kg
Dimensions 82x60x32 in 2.08x1.52x.81 m
Control MVS504DZ MGS504SZ
Heater 5.5kw Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
37
Santa Cruz 18
Volume 180 gal 681 l
Weight (dry/lled) 440/1939 lbs 202/891 kg
Dimensions 82x60x32 in 2.08x1.52x.81 m
Control MVS504DZ MGS504SZ
Heater 5.5kw Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
38
Santa Cruz 13
Volume 180 gal 681 l
Weight (dry/lled) 440/1939 lbs 202/891 kg
Dimensions 82x60x32 in 2.08x1.52x.81 m
Control MVS504DZ MGS504SZ
Heater 5.5kw Flo-Thru 2.0kW Flo-Thru
Circulation System optional optional
Ozone optional optional
Cartridge Filter 2 2
60Hz 50Hz
39
Pump Conguration for 60Hz
40
Model Type Pump 1 Pump 2 Pump 3
Bahama/Cayman
62-3P
6MBPH-2SP 230V 6MBHP-1SP 230V
3MBHP-1SP
230V
52-3P*
52-2P
44-2P 4.8MBHP 230V 4.8MBHP-1SP 230V
32-1P 6MBHP-2SP 230V
32-2P 3MBHP-1SP 230V 3MBHP-3SP 230V
Antigua/Captiva
52-3P*
6MBHP-2SP 230V 6MBHP-1SP 230V
3MBHP-1SP
230V
52-2P
44-2P
32-1P
32-2P 3MBHP-1SP 230V 3MBHP-1SP 230V
22-1P 4.8HP-2SP 230V
Santa Cruz
30-1P 6MBHP-2SP 230v
30-2P 3MBHP-1SP 230V 3MBHP-1SP 230V
18-1P 4.8MBHP-2SP 230V
13-1P 3MBHP-2SP 115V
Saba
46-2P 6MBHP-2SP 230V 6MBHP-1SP 230V
38-2P 4.8MBHP-2SP 230V 4.8MBHP-1SP 230V
29-1P 6MBHP-2SP 230V
Bimini
72-3P 6MBHP-2SP 230V 6MBHP-1SP 230V 4.8MBHP-
1SP 230V
Note: (*) On all 52jet, 3 pump congurations 4.8hp pumps will
be used
Pump Conguration for 50Hz
Model
Type
Pump 1 Pump 2 Pump 3
Bahama/Cayman
62-3P
2HP-2SP 230V 3HP-1SP 230V
1.4HP-1SP 230V
52-3P*
52-2P
44-2P
32-2P 1.4HP-1SP 230V 1.4HP-1SP 230V
32-1 2HP-2SP 230V
Antigua/Captiva
52-3P
2HP-2SP 230V 3HP-1SP 230V
1.4HP-1SP 230V
52-2P
44-2P
32-2P 1.4HP-1SP 230V 1.4HP-1SP 230V
32-1P 2HP-2SP 230V
22-1P 2HP-2SP 230V
Santa Cruz
30-2P 1.4HP-1SP 230v 1.4HP-1SP 230V
30-1P
2HP-2SP 230V
18-1P
13-1P
Saba
46-2P
2HP-2SP 230V 3HP-1SP 230V
38-2P
29-1P
Bimini
72-3P 2HP-2SP 230V 3HP-1SP 230V 1.4HP-1SP 230V
41
Note: (*) On all 52jet, 3 pump congurations 4.8hp pumps will
be used
ELECTRICAL REQUIREMENTS
AND INSTALLATION
The following information is provided for hooking up electrical supply to
your new spa. A qualied, licensed, electrician must perform this work.
Failure to follow these instructions will terminate all warranty coverage
and can cause serious injury or death.
Your 60Hz Artesian spa is preset at the factory to run on 240V with a 48
amp maximum input. This feature gives you the most performance out
of your spa. This will require a 240V, 60-amp GFCI. If a 60-amp service
is not available, please contact the Artesian Spas’ Customer Service
department to congure the amp draw requirements.
ELECTRICAL WIRING
WARNING: Your spa must be wired by a certied electrician and
according to these instructions. Failure to do so will terminate all
warranties and all listings from the independant listing facility.
1) The Island Class Spa requires a 240 VAC dedicated system. The spa
must be hardwired to the power supply, with no plug-in connections,
extension cords, or sharing of service.
2) The spa requires that you run 6 or 8 AWG copper wire, depending on
the GFCI size. Do Not Use Aluminum Wire.
3) The power supply must have a suitable Ground Fault Circuit Inter-
rupter (GFCI), according to Section 422-20 of the National Electrical
Code, ANSI/NFPA 70-7987. This could be used as the shut-off switch,
which must be installed in plain view of the spa. This electrical service
must be readily accessible to the spa occupants, but must not be within
5 feet of the spa.
4) Use only non-metallic conduit and ttings when installing power to
the spa.
5) After your spa has been positioned, route lines through the knockout
on the left or right front corner of the spa.
6) Connect the power to the spa.
42
1343
50 Hz Electrical Installation
Single Service: (1 X 16 Amps or 1 X 32 Amps) This option is
congured and shipped as the default.
Dual service: (2X 16 Amps) Completely remove the white
wire from J32 and J26
44
Picture of System Box Terminal
Connection for 60Hz
Connect the each color to its respective terminal block location.
The Ground (green) wire must be connected to the ground-
ing terminal which is outside of the System box. The Ground-
ing wire must rst enter the system box and then access the
grounding terminal via a hole on the side of the box adjacent to
the grounding terminal as shown in the picture above.
45
PROCEDURE FOR 120VAC CONVERSION
Verify that the required equipment attached to the VS Series spa control is
rated for 120VAC
When using 120VAC service, the effective heater output will be 25% of the
240VAC rating.
Example: A 5.5kW @240VAC heater becomes approximately
1.25kW@120VAC
1. Verify that power is disconnected prior to performing any work on the sys-
tem.
2. Add jumper wire (14AWG minimum) from White AC voltrex (typically J11)
to Red AC voltrex (typically J32). Most systems will have this wire included
in a plastic pouch on the back of the enclosure.
3. Adjust DIP switches to “Low Amperage” mode.
a. Some systems use DIP A10 only. Set this DIP switch in the “ON”
position.
b. Some systems use multiple DIP switches to controll amperage.
Refer to product Hot Sheet and set number of pumps with heat to “0” accord-
ingly
4. Connect Line wire from AC service to “HOT BLACK” terminal to TB1.
5. Connect Neutral wire from AC service to “NEUTRAL WHITE” terminal of
TB1. Spa will now operate using 120VAC service.
6. There should be NO Line 2 of Red conductor attached to TB1 when the
system is running in 120VAC mode.
46
Power Terminals Diagram for 120VAC setup
47
SPA START-UP
Please read each step of the Start-up section prior to doing the
step.
SELECTING A LOCATION
In preparation for installing your new Artesian spa, you should en-
sure that your chosen location meets some minimum guidelines:
1) Place your spa on a surface that is large enough for the entire spa to
t. Consider the space needed to easily access equipment compartments
and circuit breakers. Remember, all electronics must be kept dry.
2) The spa must be on a solid, level foundation. Recommended: 4-inch
cement slab that has cured for at least 72 hours. Your warranty will be
voided if the spa is not properly installed. Structural damage due to an
improper foundation is not covered under warranty.
3) To avoid potential water damage to the skirt and frame, your spa should
be placed on a site where it will not be in the way of water sprinklers.
4) OUTDOOR SPAS: Consider building codes, electrical and plumbing
codes, desired proximity to house, wind and sun exposure, location of
trees (falling leaves, shade), dressing area, landscaping and lighting when
selecting a location.
5) INDOOR SPAS: Floor surface must have traction to prevent slipping
when wet. A oor drain is optimum. As room humidity will increase be-
cause of the spa, provide ample ventilation to prevent dry rot, mildew and
mold. Use materials that will withstand humidity. There may be a need for
cross-ventilation fans and/or dehumidiers. The spa chemicals may cor-
rode some household metals. Provide ample room if servicing should be
needed. Strong foundational support is vital, particularly if a second-story
site is selected.
6) Ensure the equipment compartment is in a location where it will not
be damaged by water drainage. Cover the equipment compartment with
a heavy screen if rodents are a problem. Damage due to rodents is not
covered under warranty.
48
7) Have the spa deck installed by a knowledgeable contractor to ensure
proper support.
8). If the spa is placed on the ground, even for a short period of time, it
must be supported by stones that are at least 2 inches thick and 12 inch-
es square. A solid foundation is recommended as soon as possible.
INSPECTION
You will want to inspect your spa, prior to lling it up with water. Look for
and remove any debris in the spa tub and in the lter. Verify that pump
plugs are installed on the pumps and the pump unions are tight.
FILLING THE SPA WITH WATER
NOTE: DO NOT ll your spa with hot water straight out of your
water heater or tap. This water may be as hot as 180 degrees F and
will cause damage to the surface and plumbing of the spa. This
will void your warranty. Level the spa before lling.
1) Prepare to ll the tub by removing all debris.
2) Remove the lters from your spa (see Removing, Installing and
Cleaning Filters, page 28)
3) Insert the hose in the area where the lter was located as shown in
the picture below.
49
SPA START-UP cont...
FILLING THE SPA WITH WATER cont...
4) Fill the spa to the bottom of the pillows.
Note: DO NOT OVER-FILL YOUR TUB!
5) With the front panel off, verify there are no leaks at the pump union.
Note: Pump unions can become loose during shipping. Verify that
there are no leaks during lling of the spa.
6) Replace both lters.
TURNING THE POWER ON
Turn the power to the spa on at the main circuit breaker. Verify that your
spa has no error codes. (See page 12) Verify that there is good
water circulation in the spa. The pump will initially come on for 5 min-
utes and cycle through each pump for one minute on each pump at start
up.
VERIFYING WATER CIRCULATION
1) Open all the jets.
2) Press the Jets 1/2/3 button to turn the pumps on or off.
3) Make sure each seat has water ow.
50
TESTING THE GFCI BREAKER
NOTE: The electrical service panel for your spa should be equipped
with a GFCI breaker. To avoid the risk of electrical shock, perform
the following safety test before each use of your spa.
1) Make sure the power is turned on at the electrical service panel.
2) Turn on the GFCI breaker. If the breaker stays on, it is functioning
properly.
DANGER: RISK OF ELECTRICAL SHOCK
If the GFCI breaker fails to operate as described, there is a possibility of
an electric shock if the spa is used. Shut off the power at the main elec-
trical service panel until the source of the problem has been identied
and corrected by a licensed electrician or qualied spa technician.
51
SPA START-UP cont...
Turning on the Spa for the rst time.
NOTE: When power is turned on, your spa will automatically start
out in priming mode for approximately 2 minutes indicated by “Pr”
on the topside control. During this time no components are pow-
ered. At the end of the two minute period the low speed pump will
be activated for 30 seconds followed by all of the pumps being
activated on high speed for another 30 seconds. Once the high
speed pump(s) have turned off a temperature reading will be taken.
This takes about 2 minutes for the heater to correctly display a
temperature reading to the topside control.
Adjust your temperature by pressing the “Warm” or “Cool” button
on your touchpad until the desired temperature is displayed. This
setting will allow your spa to heat to the set temperature.
CAUTION: If water is not noticeably coming from your spa jets dur-
ing the automatic purge, turn on the high speed pump. If water
is still not coming from the jets, the pump needs to be manually
primed, following the steps below.
PRIMING THE PUMP
1) Turn off power at electrical service panel.
2) Locate and loosen the pump by turning it counterclockwise one half
of one turn.
3) Allow air to escape from the tting. When a steady stream of water
ows from the pump plug, close it by turning it clockwise until tight.
4) Turn on power at electrical service panel.
5) Check once more to make sure that water is owing from the jetsdur-
ing auto purge. If so, continue. If no water is coming from your spa jets,
please call your Artesian dealer for further assistance.
WATER PREPARATION
NOTE: Before putting your new spa into operation, understand
that preparing your new water is an important part of maintenance.
Failure to properly prepare your water can result in substantially
decreasing the life of the components and may void your warranty
in severe cases. Your Artesian dealer should have a start-up and
maintenance kit available for you when you purchase your spa.
52
Topside Controller Instructions
Initial Start up / Setting the Time of Day
53
After the spa has been powered up and the topside controller is
nished displaying “Pr”, the user may control the various pumps,
lights, temperature of the water, lter cycles, and choose between
different modes of operation from this topside controller.
Setting the Time of Day
When the spa is rst powered up, the words “SET TIME” will ash on
the display to set the time, press “Time”, then “Mode”, then “Warm”
or “Cool”. After “Warm” or “Cool” is pressed once, the time will
begin changing in one-minute increments. Press “Warm” or “Cool”
to stop the time from changing. Press “Time” to enter your correct
time into the system.
Topside control for Island models
Light/ Mode/ Jets
Light
Press the “Light” button to turn the light on and off. If left on, the
light automatically turns off after 4 hours.
Mode
The mode is changed by pressing the up or down arrow then the
mode key.
Standard Mode is programmed to maintain the desired tempera-
ture. Note that the last measured spa temperature is current only
when the pump has been running for at least 1 minute. “St” will be
displayed momentarily when you switch into Standard Mode.
Economy Mode heats the spa to the set temperature only during
lter cycles. “Ec” will display solid when temperature is not current,
and will alternate when temperature is current.
Sleep mode heats the spa to within 20°F/10°C of the set tempera-
ture only during lter cycles. “SL” will display solid when tempera-
ture is not current, and will alternate when temperature is current.
54
Jets
Touch the “Jets1” “Jets2” or “Jets 3” button once to activate the
respective pump and its jets(See the line drawings on pgs.6-37 for
pump zones). Touch the respective “Jets” button again to turn off
the pump. If left running, the pumps will automatically turn off after
15 minutes.
55
Topside Controller Instructions cont...
Preset Filter Cycles/ Optional Filter Cycles
Preset Filter Cycles
The rst lter cycle is automatically activated at 8:00am and oper-
ates the low speed of pump one* (or the circulation pump if spa is
equiped) until 10:00am.
The second lter cycle is automatically activated at 8:00pm and
operated the low speed of pump 1 until 10:00pm.
the low speed of pump one and the ozone generator will run during
ltration. At the start of each lter cycle, the therapy pumps will run
on high speed for the rst ve minutes.
(*) - Spa equipped with circulation pump is preset to run 24 hours
from the factory, please see the next section to adjust the duration
of the circulation pump cycle.
Optional Filter Cycles (Summer Mode)
During the warm summer months it is advisable to lower the
set temp to 85 F or less, to reduce the lter cycle circulation,
and to set the spa in “economy mode”.
While you are not required to set the lter cycles, if you want to
change them press “Time”, “Mode”, “Mode” within three seconds.
“SET START FILTER 1” (AM cycle) will appear on the display.
Press “Warm” or “Cool” to reset the lter start time.
Press “Mode” to see “SET STOP FILTER 1” and adjust the time
with “Warm” or “Cool” as done above. Press “Mode” to see “SET
START FILTER 2” (PM cycle) and proceed as above.
Pressing “Mode” will enter the new lter cycle times into the system
and display the current water temperature.
56
Topside Controller Instructions cont...
Temp/Set (80°F - 104°F / 26°C - 40°C)/ Freeze
Protection
Temp/Set (80°F - 104°F / 26°C - 40°C)
The start-up temperature is set to 100°F/37°C. The Last measures
temperature is constantly displayed on the LCD.
NOTE: The last measured spa temperature displayed is current
only when the pump has been running for at least 1 minute.
To display the set temperature, press the “Cool” or “Warm” pad
once.
To change the set temperature, press the pad a second time before
the LCD stops ashing. Each press of the “Cool” or “Warm” pad will
continue to either lower of raise the set temperature respectively.
After three seconds, the LCD will stop ashing and display the cur-
rent spa temperature.
Freeze Protection
If the temperature sensors detect a drop to below 44°F/6.7°C within
the heater, the pump will automatically activate to provide freeze
protection. The equipment stays on until 4 minutes after the sen-
sors detect that the spa temperature has risen to 45°F/7.2°C or
higher. In cold climates, an additional freeze sensor may be added
to protect against freeze conditions that may not be sensed by the
standard sensors. Aux freeze sensor protection acts similiarly ex-
cept with the temperature thresholds determined by the switch and
without a 4-minute delay in turnoff. See your dealer for details.
Diagnostic Messages
57
Temperature unknown.
After the pump has been running for 2 minutes, the
temperature will be displayed
“Overheat” - The spa has shut down. One of the
sensors has detected 118°F/48°C at the heater.
DO NOT ENTER THE WATER. Remove the spa cover
and allow water to cool. Once the heater has cooled,
reset by pushing any button. If spa does not reset, shut
off the power to the spa and call your dealer or service
organization.
“Overheat” - The spa has shut down. One of the
sensors has detected that the spa water is 110°F/43°C.
DO NOT ENTER THE WATER. Remove the spa
cover and allow water to cool. At 107°F/42°C, the spa
should automatically reset. If spa does not reset, shut
off the power to the spa and call your dealer or service
organization
“Ice” - Potential freeze condition
No action required. The pump and blower will automatically
activate regardless of spa status.
Spa is shut down. The sensor that is plugged into the
Sensor “A” jack is not working.
If the problem persists, contact your dealer or service
organization. (May appear temporarily in an overheat
situation and disappear when the heater cools.)
Spa is shut down. The sensor that is plugged into the
Sensor “B” jack is not working.
If the problem persists, contact your dealer or service
organization. (May appear temporarily in an overheat
situation and disappear when the heater cools.)
58
Diagnostic Messages cont...
Sensors are out of balance. If alternating with spa
temperature, it may just be a temporary condition. If
flashing by itself, spa is shut down.
If the problem persists, contact
your dealer or service organization.
A significant difference between temperature sensors
has been detected. This could indicate a flow problem.
Check water level in spa. Refill if necessary. If the
water level is okay, make sure the pumps have been
primed. If problem persists, contact your dealer or
Persistent low flow problems. (Displays on the fifth
occurrence of “ ” message within 24 hours.) Heater
is shut down, but other spa functions continue to run
Follow action required for “ ” message. Heating
capability of the spa will not reset automatically; you may
press any button to reset.
Possible inadequate water, poor flow, or air bubbles in
detected in the heater. Spa is shut down for 15 minutes.
Inadequate water detected in heater.
Check water level in spa. Refill if necessary. If water level
is okay, make sure the pumps have been primed. Press
any button to reset, or this message will automatically
reset within 15 minutes. If problem persists, contact your
dealer or service organization.
Check water level in spa. Refill if necessary. If water level is
okay, make sure the pumps have been primed. Press any
button to reset, or this message will automatically reset within
15 minutes. If problem persists, contact your dealer or
service organization.
MAINTAINING YOUR SPA
DRAINING YOUR SPA
Your spa needs to be drained, cleaned, waxed, and relled about every
six months. More frequent water changes may be necessary if bather
load is heavy. A hose bib has been provided below the left side of your
front access panel, to assist you in draining your spa.
1) Turn off the power to your spa. If
you fail to turn the power off, vital
components could be damaged. Do
not leave an empty spa exposed for
long periods of time in hot, sunny
weather.
2) Attach your garden hose to the hose
bib.
3) Place the other end of the hose in
an area that will accept the water
capacity of your spa.
4) Open the hose bib by turning the valve knob counter-clockwise to
the full stop position.
5) Check the garden hose end to see if water is owing. If water is not
owing, check the hose for kinks. Also check to see if valve is in the full
open position.
CAUTION: The chemical content and temperature of the water will
cause damage to certain vegetation. We do not recommend that
you drain your spa onto plants or lawns. If you choose to do this,
please remove your spa cover and allow spa to cool for a minimum
of 24 hours with the spa turned off.
PILLOW CARE
Remove and clean the pillows with soapy water and a soft cloth when
needed. Use a vinyl conditioner once a month. Remove pillows when
doing chemical shock treatment.
Valve Knob
Hose Bib
59
JET CARE
We recommended that you clean your jets when you drain your spa.
1) Spray jet inserts with a mixture of 1 part vinegar to two parts warm
water and let soak for 10 - 15 minutes. Periodically rotate the spinner
nozzle to break up residue in the jets.
2) Rinse the jet inserts with a standard garden hose
60
MAINTAINING YOUR SPA cont...
REMOVING, INSTALLING AND CLEANING FILTERS
These are the steps needed to successfully replace your lters.You
should replace your disposable spa lters and clean your nondispos-
able lters every four months.
1) Turn off all power to your spa and remove
the lter lid by lifting it out towards you.
2) Turn the lter counterclockwise and
remove it from the lter well.
3) Dispose of the used lter.
5) To replace, set screen back into its place
and turn clockwise to fasten. DO NOT
over-tighten.
6) Place the new lter into position and turn
clockwise to fasten. DO NOT over-tighten.
7) We recomend the use of a quality lter soak product.
Please contact your dealer to purchase all all your spa care
products.
WARNING: Power to your spa must be turned off prior to remov-
ing your lters. The suction at the lter is extremely strong and
can cause injury if there is no lter. NEVER run your spa without
the lters properly installed. Injury to person and damage to the
equipment can occur. Any damage to equipment due to this cir-
cumstance will not be covered under warranty.
61
WINTERIZING YOUR SPA
It is not recommended that you drain your spa completely during
freezing conditions. We recommend that you leave your spa full of
water with the power on to keep the tub from freezing. If you decide to
drain your spa during freezing conditions, contact your dealer for help.
Contact your Artesian dealer before relling a drained spa in freezing
temperature.
WARNING: Damage to your spa caused by freezing is NOT cov-
ered under warranty. Please contact your local Artesian dealer to
assist you in winterizing your spa.
REPLACING THE LIGHT BULB
1) Turn off the power at the main electrical service panel.
2) Remove front access panel.
3) Locate and remove the reector by turning it counterclockwise until
free from wall tting.
4) Remove the bulb from the holder.
5) Replace with new bulb. Your Artesian dealer has these bulbs in
stock.
6) Replace the reector by screwing it clockwise back onto the wall
tting.
7) Replace the front panel.
8) Turn power on at the main electrical service panel.
NOTE: The spa light bulb is not covered under warranty. Also,
any servicing of any multiple light systems should be done byan
authorized service center.
62
MAINTAINING YOUR SPA cont...
SPA CABINET CARE
Your spa comes standard with a PermaWood, or faux wood, cabinet.
This cabinet requires no maintenance. You may wish to clean the cabi-
net with mild soap and water from time to time. If you elected to pur-
chase your spa with a wood cabinet, this cabinet is stained and sealed
with an oil based acrylic stain. The stain is formulated especially for spa
cabinet and deck applications and is resistant to ultraviolet light damage
caused by sun rays. It is also resistant to fungus and insect damage.
Your Artesian dealer carries this type of stain for your convenience, so
call your dealer when you’re ready to re-stain your cabinet. You should
re-seal your wood cabinet at least once a year, or more frequently de-
pending on your environmental conditions.
1) Gently wash the cabinet with mild soap and water and allow to dry
completely.
2) Moisten a rag with the stain you have purchased from your Artesian
dealer.
3) Apply the stain on the entire cabinet surface, wiping off any excess
stain as you are applying.
4) Allow stain to dry for a minimum of 24 hours before getting the cabi-
net wet.
NOTE: Do not apply any solid type nish such as shellac or var-
nish. After weathering, these types of nishes will crack and/or
turn yellow. To renish the wood, you will need to completely strip
the nish before applying the new one. Use only the stain recom-
mended by your Artesian dealer for renishing your spa.
CLEANING YOUR SPA INTERIOR
It is important to clean the interior of your spa every time it is drained to
help preserve the sheen of your spa’s surface. However, it is important
that you do not use any abrasive cleaners or strong chemicals. Your
Artesian Spas authorized dealer will be able to supply
63
you with the proper cleaning solution for your spa. After cleaning, make
sure all residues are removed prior to lling the spa. This will help pre-
vent sudsing and improper chemical balance.
COVER CARE
Cleaning of your spa cover is an important part of routine
maintenance. Dirt acts as an abrasive to the vinyl topcoat, and can also
cause wear to folds, seams, and stitching. Mildew growing on damp,
dirty vinyl will begin to actually root in the fabric, accelerating failure.
Follow this simple routine for cleaning, prior to application of vinyl
1) Rinse with cool water using a garden hose.
2) Spray with a gentle, non-foaming cleaner and wipe clean. Never use
laundry detergent, abrasives, alcohols, dish soaps or harsh cleaners.
These can actually remove some of the topcoat and cause premature
vinyl failure.
3) For stubborn dirt, use a non-abrasive sponge.
4) Rinse again thoroughly with water and allow to dry.
5) Repeat monthly, or as needed.
Your vinyl cover is affected by the UV in sunlight. Periodic protectant
with a liquid protectant will extend the life of your spa cover. The wrong
kind of protectant can be more harmful then no protectant at all. Keep
any product away from your spa that is labeled “ammable,” that con-
tains any type of oil, or that leaves a waxy coating on your cover.
Never stand or sit on the cover and never drag it over abrasive surfaces.
Lift cover only by the handles provided.
64
65
MAINTAINING YOUR SPA cont...
CHEMICAL TREATMENT OF WATER
Water from your tap is ne for showers, bathing and drinking. However,
in a contained recirculating system such as in a spa, water must be
treated with chemicals. The main purpose of chemical treatment is to
keep the water sanitary and to maintain a specic balance of the water.
Proper balance ensures that the water will not cause irritation to the us-
ers or harm the spa’s components. Chemical treatment does have its
limitations. When water evaporates, chemical residues are left behind.
As the levels of the residues combine with other types of residue, such
as body oil and detergents, your water becomes increasingly difcult
to maintain. Because of this residual effect, at some point it becomes
easier and more cost-effective to drain, clean and rell your spa with
new water. We recommend that the water be changed at least every
six months. At this time you should also clean or replace your lters. If
your spa has a frequent and/or heavy bather load, it may be necessary
to drain and ll your spa more often. Refer to the section titled “Draining
your spa” for instructions (page 59).
WARNING: Spa damage due to improper chemicals use is not
covered under warranty.
WATER CHEMISTRY
CAUTION: The chemicals used to maintain the pH balance of the
water and to sanitize the water can be dangerous. Always follow
these basic guidelines when handling the chemicals
1. Always read and follow the directions on the label, unless directed
otherwise.
2. Never mix different chemicals.
3. Do not exceed the recommended amounts of chemicals—follow the
directions on the label.
4. Keep all chemicals out of the reach of children and pets.
5. Keep containers closed tightly when not in use.
6. Never add water to the chemicals—always add the chemicals to the
water as directed.
7. Always store chemicals in a cool, dry place.
NOTE, Consult your dealer on local weter chemicals as its var-
ies from location to location.
WATER TREATMENT GLOSSARY
1 - Total Alkalinity: Total Alkalinity measures the water’s ability to re-
sist uxuations in the pH level. It is measured in ppm (parts per million)
ranging from 0 - 400 or up. The optimum range for your spa water is
between 80 and 140. This can easily be measured with 3- or 5-way test
strips. With low alkalinity the pH level will be prone todramatic uxua-
tions. With high alkalinity the pH becomes increasingly difcut to ad-
just.
2 - pH (potential hydrogen): The PH is used as a measurement of
the active acidity, the concentration of active hydrogen molecules in the
water. PH is measured on a scale from 1 to 14, the lower numbers
indicating a greater concentration of active hydrogen. While 7, halfway
between base and acid is neutral, the optimum level of acitity for a spa
is between 7.2 and 7.8.
66
WATER CHEMISTRY cont...
WATER TREATMENT GLOSSARY cont...
The effects of low PH can be rapid sanitizer loss, eye and skin irritation,
expedited corrosion of metals, as well as staining throughout the spa.
High PH can result in cloudy water, low sanitizer efciency, as well as
eye and skin irritation.
3 - Parts per Million (PPM): The term “parts pre million” will be used
frequently in the world of water care. The term simply means exactly
what it says: the coexistence of any one unlike item with a larger number
of “like” items.
4 - Sanitizers: Sanitizers are used to destroy bacteria and other germs
in the water. Only 2 sanitizers are used in spas, chlorine (Sodium Di-
chlor) and Bromine (Hydrotech or Lonza). Without the use of amineral
system or an enzyme, the perferred level of sanitizer isbetween 2 and
3 ppm.
5 - Total Dissolved Solids (TDS): TDS is simply the measure of the
total amount of matter dissolved in the water. When this level becomes
too high, action is advised.
6 - Calcium Hardness: The measure of the amount of calcium dis-
solved in the water as expressed in PPM. Hard water, or water with
calcium levels over 250 PPM can cause scale formation on the surface
of the spa or the components of the spa.
7 - Total Chlorine: Total Chlorine is the sum of the free and combined
chlorines in the water. Often, water will contain a higher level of total
chlorine than available chlorine. If this is the case in your water, you
may use a non-chlorine shock (typically potassium monopersulfate) to
free up the remainder of total chlorine.
8 - Ozone: Ozone is a gas molecule that can be generated by an Ozon-
ator, which is composed of three atoms of oxygen and used to oxidize
the water. Ozone is very useful for regenerating bromine from bromide
ions. It also acts as a supplement when used in conjunction with a sani-
tizer and may reduce the level of sanitizer required. You may read more
about ozone later in this section of your owner’s manual.
67
9 - Organic Matter: These are carbon-derived substances typically
generated by living organisms. In a spa, they are most frequently intro-
duced into the water by bathers. Enzyme products such as Spa Perfect
by Natural Chemistry are most effective at eliminating organic matter
from your body of water.
10 - Microorganisms: This term refers to tiny, living organisms such as
bacteria, protozoa, or algae.
11 - Sequestering: This term denes the action taken to remedy high
levels of metals or calcium in the water. By forming a complex that en-
velops materials in the water, commonly hardness ions, a sequestering
chemical prevents the ions from reacting to one another, thus forming
complex structures or solids.
12 - Shocking: Shocking is the act of hyper-chlorinating or hyper-oxi-
dizing the water. This can be accomplished with a myriad of shock treat-
ments, but is most commonly accomplished with Sodium Dichlor or
Potassium Monopersulfate. The former raises the sanitizer level to at
least 8 PPM, and the latter burns off chloramines or bromines. The use
of P.S., or non-chlorine shock is advantageous because you can bathe
only 15 minutes after treatment; however, oxidizing the water will not
kill the bacteria unless there is sufcient total chlorine to free up used
chlorine to actively sanitize.
13 - Bather Load: You may be asked by your spa professional what the
average bather load is, meaning, how many people enter the spa on a
daily or weekly basis.
14 - Alternative Sanitizers a group of products that sanitize pool, spa
and hot tub water, by means other than the application of chemicals to
the water. Includes such products as ultraviolet sanitizing systems, min-
eral puriers, ionizers and ozonators.
15 - Bactericide: a chemical that kills bacteria. The most common-
bactericides are: chlorine, bromine, biguanide, ozone and silver. Most
algaecides, other than copper, exhibit some bactericidal properties.
16 - Balanced Water: pool or spa water that is within the accepted water
analysis parameters for: pH, sanitizer, total alkalinity, calcium hardness,
chlorine stabilizer (chlorine pools only) and minerals. The balancing, of
the pool or spa water, helps to eliminate water chemistry problems.
68
WATER CHEMISTRY cont...
WATER TREATMENT GLOSSARY cont...
17 - Chloramines: irritating, odorous forms of combined chlorine,
formed by the reaction of chlorine with nitrogen containing waste prod-
ucts. Chloramines are ineffective as a pool or spa sanitizer. High lev-
els of chloramines can cause the problems of “Red Eyes” or “Stinging
Eyes.” Usually requires a shock treatment to lower or destroy the com-
bined chlorine level.
18 - Corona Discharge: a method for producing ozone, by utilizing
high voltage arcing to convert oxygen (O2) into ozone (O3). Refer to the
listing for Ozone for more information.
19 - Enzymes: organic agents that hasten the natural breakdown (di-
gestion) or decomposition of oily wastes and organic residues in pools
and spas.
20 - Hard Water: the term used to describe water that is high in calcium
or magnesium. High levels, usually over 400 PPM, can lead to clarity
and scaling problems, if not treated. Source of the calcium can be natu-
ral or can be contributed by chemicals such as calcium
hypochlorite.
21 - Ions: the electrically charged state that an element assumes in true
solution. In the ionic state, ions are chemically reactive. Some ions,
such as, copper, silver and zinc, are used as sanitizers in mineral
puriers and/or ionizers.
22 - Ionizers: equipment that sanitizes pool and spa water by providing
a low level source of copper and silver ions, as the water passes over
charged electrodes. Copper ions can provide algaecidal control. Silver
ions can provide bactericidal control. Other types of devices (mineral
puriers) work by an erosion principle and utilize copper, silver or zinc
ions. Spa ionizers often lack the copper element because the need for
algae control is not as acute as in a pool.
23 - Mineral Purier: a type of device that releases copper, silver or zinc
ions into the water at very low levels. In this ionic state, these minerals
can function in the sanitizer role and help control algae and bacteria in
pool and spa water. Mineral Puriers work on the principle-
69
of erosion and do not require electrical components. Most include some
type of replaceable cartridge, that contains the copper, silver or zinc
materials.
24 - Biguanide: the generic name for a non-chlorine, non-bromine,
sanitizer that utilizes the polymer PHMB (polyhexamethylene bigu-
anide). It is used to totally eliminate the use of chlorine or bromine.
25 - Biolm: a slippery coating of microorganisms that can develop in
poorly sanitized pools and spas.
26 - Brominator: feeding devices used to introduce bromine into pools
or spas. Most automatic types can be plumbed inline. Others are simple
oating varieties. All are intended to make the application of bromine
easier and more consistent.
27 - Calcium Carbonate: crystalline deposits (scale) that can form on
all under water surfaces, if the water is excessively high in calciumhard-
ness. High pH and high total alkalinity can worsen the problem.
28 - Oxidation: the chemical reaction by which organic matter is
“burned” or destroyed, by the action of chlorine, bromine, ozone, hy-
drogen peroxide or non-chlorine shock. Oxidation may cause miner-
als such as iron, manganese and copper to form discoloring stains and
precipitates, if not treated properly.
29 - Ozonator: a device for producing Ozone (O3), by either a UV (ul-
traviolet) light source or by electrical arcing (corona discharge). Used
for oxidizing and sanitizing purposes in both pools and spas.
30 - Ozone (O3): typically produced by an Ozonator installed in a pool
or spa. Ozone (O3) is a form of oxygen (O2) and is a powerful oxidizing
agent. It is used to destroy organic waste and byproducts and help in the
control of algae and bacteria. Ozone is not a stand alone sanitizer and
requires the supplementation of chlorine, bromine,
minerals, or ionization.
31 - Soft Water: is water that is low in calcium and magnesium hard-
ness. Such water can prove to be corrosive to masonry surfaces and
underwater metal parts. The calcium hardness level can be raised,
to the optimum range of 150-200 PPM, by the addition of appropriate
amounts of a calcium hardness increaser (calcium hardness).
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WATER CHEMISTRY cont...
SPA CHEMICALS GLOSSARY
1 - Alkalinity Up: The total alkalinity of your spa water should be be-
tween 80-140 PPM. A proper alkalinity will help buffer your spa water
against sudden changes in pH. Every 2.5 tablespoons of Alkalinity Up
will raise your alkalinity by 10 PPM in a spa holding 500 gallons of wa-
ter.
2 - Bromine Tablets: These slow-dissolving tablets work especially well
in the hot water of your spa. Keep a base of tablets inside of an in-spa
oater/feeder in order to maintain between 2 and 5 PPM. Add 2 tablets
per 100 gallons of water and adjust the oater’s opening to regulate the
PPM level.
3 - Foam Gone: Foam in spas is typically caused by residue from soap,
shampoo, and cleansers. A small amount of Foam Gone will dissipate
the foam and will not affect the water balance. Most foam removers are
compatible with all sanitation programs.
4 - Liquid Filter Cleaner: Regular use of Filter Cleaner will greatly
increase the life and performance of your lters by cutting away grease,
body oils, scale, and lotions. Clean lters also contribute to better water
circulation and superior spa performance, because dirty lters can sub-
stantially impede water ow. Keeping your lters clean with lter cleaner
will also help keep your water ltered and clear. This is accomplished by
mixing one pint of lter cleaner with 2.5 gallons of water and submerging
the lters in the mixture for at least 12 hours.
5 - Dichlor Grandular: This concentrated, stabilized, and quick dis-
solving chlorine granular is simple to use in your spa as a sanitizing-
shock treatment. The downside to Dichlor is that it will not sustain a
PPM base for long in hot water. However, as a rule of thumb, if you treat your
water after bathing with half a capful of Dichlor, you will maintain clear and
comfortable water, providing your pH is controlled and your lters cleaned.
Dichlor dissolves quickly and leaves no residue.
6 - pH Down: If your pH level remains high, you can struggle with scaling,
cloudy water, rapid sanitizer loss, and possible skin and eye irritation. pH
Down can be purchased from your dealer in either liquid or solid granular
form. Please see your dealer for recommended dosage.
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7 - pH Up: The effects of low pH can be rapid sanitizer loss, eye and
skin irritation, expedited corrosion of metals, as well as staining through-
out the spa. pH up can be purchased from your dealer in either liquid or
solid granular form. Please see your dealer for recommended dosage.
8 - Metal Protect or Remover: Also called stain and scale defense,
metal protect inhibits staining and scaling in your spa. It will also pre-
vent calcium build-up on the surfaces of your spa. Regular use will help
protect your spa surface as well as your plumbing, your pumps, and
even your heater.
9 - Spa Shock: Non-chlorine spa shock contains Potassium Monop-
ersulfate and is an oxidizer that works well with mineral, chlorine and
bromine systems. Regular use of spa shock can substantially reduce
the need for sanitizing by up to 50% and will continually remove inor-
ganics from the water. Best of all, you can bath in only 15 minutes after
application.
10 - Ascorbic Acid: vitamin “C.” Can be used as an acidic reducing
agent in the removal of difcult metallic stains from underwater surfac-
es. Oxalic acid can be used in a similar manner.
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WATER CHEMISTRY cont...
MAINTAINING THE PROPER pH BALANCE
The pH factor is a measure of the relative acidity or alkalinity in the
water. It is measured on a scale of 1 to 14. Pure water has a value of 7,
which is neutral. Any value above 7 is alkaline, and any value below 7
is acidic. You should maintain a slightly alkaline pH level, between 7.2
and 7.8, in the hydrotherapy spa. Severe problems can occur when the
pH balance is not maintained within this range. If the pH level exceeds
7.8, dissolved minerals can build up and clog the plumbing in the spa jet
unit. If the pH level falls below 7.2, the acid level in the water will begin to
corrode the metal parts in the spa jet unit. Also, the sanitation agents in
the water will not be effective if the pH level is not properly maintained.
Damage caused by improper pH levels is not covered under the war-
ranty. To maintain the proper pH level, you should test the pH of the
water regularly. To test the water, purchase a pH test kit at a pool and
spa supplier. The pH reading should be between 7.2 and 7.8. If the level
is too low, add a pH increaser (usually soda ash). If the level is too high,
add a pH reducer (usually sodium bisulfate). Test the water again after
ve minutes. See the instructions with your pH test kit for additional in-
formation about testing and adjusting the pH.
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74
Artesian Spa Island Class Warranty
This section is a description of your warranty. Here you will nd descrip-
tions of what is covered under your Island Class Spa warranty and what
can void your warranty. For warranty outside USA and Canada, please
refer to your countries Artesian Distributor.
Lifetime Structure Warranty
Island Class Spas carry a lifetime structure warranty. The structure is
dened as the shell below the exposed material nish. The manufac-
turer warrants the spa against loss of water due to a defect in the spa
structure. In the event of a defect in the material and/or workmanship,
the spa structure will be repaired or replaced at the discretion of the
manufacturer. THIS WARRANTY IS GIVEN ONLY TO THE ORIGINAL
OWNER, AND TERMINATES UPON TRANSFER OF OWNERSHIP.
COMMERCIAL APPLICATIONS ARE EXCLUDED FROM THIS AND
ALL WARRANTIES.
If the spa structure is defective and must be replaced, it will be returned
to the factory. The original, installed equipment ( this includes the frame,
skirt, and all equipment) will be reinstalled. If new equipment is desired,
there will be additional charges to the customer.
If the frame and/or skirt of the spa has been badly damaged, there will
be additional charges to the spa owner for repairs or replacement. When
a spa needs to be returned to the factory for repair, the cost of freight to
the company will be at the spa owner’s expense. The manufacturer will
not pay for removal, installation, cranes, construction, de-construction,
or any other cost associated with access, egress, or ingress, of the spa
at the customer’s home. The manufacturer reserves the right to an on-
site inspection by its authorized representative. In the unlikely event a
shell or spa must be replaced, all warranties (shell, surface, electrical
and plumbing) date back to the original date of installation.
Five Year Surface Warranty
The spa surface is described as the exposed acrylic material nish. The
manufacturer warrants the spa surface to be free from defects in the
material and workmanship, such as blistering, cracking, or delaminat-
ing, under normal use and maintenance for a period of ve years from
the original date of delivery. THIS WARRANTY IS GIVEN ONLY TO
THE ORIGINAL OWNER, AND TERMINATES UPON
75
TRANSFER OF OWNERSHIP. COMMERCIAL APPLICATIONS ARE
EXCLUDED FROM THIS AND ALL WARRANTIES. The spa must be
set on a level solid surface that is sufcient to support the entire length
and width of the spa. Standard building practices must be followed. Dam-
age caused by failure to have a leveled and supported foundation under
the spa is not covered under warranty. The maunfacturer does not war-
rant problems associated with prolonged exposure to the sun and/or use
of any sanitization or ozone system not approved by the manufacturer.
Damage to the spa surface caused by leaving the spa uncovered and
empty of water with direct sunlight exposure will terminate this warranty.
Any alteration to any system, either electrical, plumbing, or mechanical, or
over use of chemicals, or any other problems caused by external source
are not covered under warranty. Other exclusions may apply. Please read
the warranty thoroughly.
Normally problems associated with material and workmanship can and
will be repaired. If the spa surface is repaired, the repair is limited to the
affected area only, and there is no guarantee against discoloration of fad-
ing. The decision to repair will be made by the manufacturer and its eld
representative after a review of the facts, pictures, or any other data pre-
sented by the dealer or customer. In all cases, pictures of the affected
area and foundation or the spa must be provided before any decisions to
repair or replace can be made. In the unlikely event a shell or spa must
be replaced, all warranties ( shell, surface, electrical and plumbing) date
back to the original date of installation. If it is determined that the surface
is to be replaced, the same conditions and terms as outlined in the shell
warranty will apply.
Three-year Electrical Warranty
(i.e., pumps, equipment packs, heaters, topside, etc.)
The MANUFACTURER warrants all electrical equipment to be free from
defect in material and workmanship for three-years. THIS WARRANTY
IS GIVEN TO THE ORIGINAL CONSUMER AND TERMINATES UPON
TRANSFER OF OWNERSHIP. COMMERCIALAPPLICATIONS ARE EX-
CLUDED FROM THIS AND ALL WARRANTIES. The stereo, speakers,
L.E.D. lighting, and Ozone are not included in this warranty but are cov-
ered under a separate warranty. Damage caused by weather, poor water
chemistry, and/or improper maintenance will not be covered under this
warranty. Alterations or replacements of components installed in the spa
that are not purchased and/or approved by the MANUFACTURER, in-
cluding incorrect wiring, will terminate the complete spa warranty.
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WARRANTY cont...
APPLICATIONS ARE EXCLUDED FROM THIS AND ALL WARRAN-
TIES. The stereo, speakers, L.E.D. lighting, and Ozone are not included
in this warranty but are covered under a separate warranty. Damage
caused by weather, poor water chemistry, and/or improper maintenance
will not be covered under this warranty. Alterations or replacements of
components installed in the spa that are not purchased and/or approved
by the MANUFACTURER, including incorrect wiring, will terminate the
complete spa warranty.
Three Year Plumbing Warranty
The plumbing is described as all piping, jet bodies, and valve bodies. The
manufacturer warrants all plumbing for a period of three years from the
date of installation. THIS WARRANTY IS GIVEN ONLY TO THE ORIGINAL
OWNER, AND TERMINATES UPON TRANSFER OF OWNERSHIP. COM-
MERCIAL APPLICATIONS ARE EXCLUDED FROM THIS AND ALL WARRAN-
TIES. Jet internals, valve handles, and such items are regular mainte-
nance items. They are covered for the item only, labor is not covered for
these items. Damage caused by weather, poor water chemistry, and/or
improper maintenance will not be covered under this warranty.
One Year Cabinet Warranty
The spa cabinet is described as the outer material encasing the spa. The
manufacturer warrants it to be free from defects in material and/or work-
manship from the date of original installation. THIS WARRANTY IS GIVEN
ONLY TO THE ORIGINAL OWNER, AND TERMINATES UPON TRANSFER OF
OWNERSHIP. COMMERCIAL APPLICATIONS ARE EXCLUDED FROM THIS
AND ALL WARRANTIES. This warranty does not cover normal darkening,
staining, or aging. The spa cabinet requires care and maintenance by
the consumer. Damage caused by weather, poor water chemistry, and/
or improper maintenance will not be covered under this warranty.
Other Items Not Covered In This Warranty
Some items are not covered in this warranty. These items either have a dif-
ferent warranty, or are warranted through the manufacturer of that item.
77
Stereo and Stereo Components
The stereo and stereo components, including speakers, sub woofer,
wire harness, and remote control are covered for 30 days from the date
of installation, parts and lobor. 1 year parts only. This warranty does not
cover damage to a stereo or stereo component from abuse, poor recep-
tion, or damage caused by putting a wet CD into the stereo. If a stereo
is replaced under this warranty, the manufacturer reserves the right to
replace the unit with another like unit, but not necessarily the same ste-
reo manufacturer. No spa will be replaced for failed stereo. The stereo
does not affect the performance of the spa.
NOTE: For all operating instructions see the stereo manufacturer’s
owner’s manual included with the spa.
Ozonator
The ozonator is covered for one year from the date of Installation.
Spa Cover
The spa cover manufacturer warrants the spa spa cover skin for one
year. Do not return the spa cover to the manufacturer. This will delay
the replacement or repair of the cover. The spa manufacturer is not
responsible for lost covers.
Lighting
The lighting is guaranteed to work upon delivery. There is no warranty
covering the lighting.
Performance
In the event of any defect covered by this LIMITED warranty, a May-
Manufacturing LLC, authorized agent will correct such defect within the
terms and conditions contained herein. There will be no charge for parts
or labor within the above terms. However, travel charges that occur will
not be covered under terms and conditions by the warranty. If it is de-
termined by May Manufacturing LLC that the repair of the product is not
feasible, a replacement spa equal to the value of the original purchase
price will be provided. Cost for removal of the defective spa and deliv-
ery and installation of the replacement spa is the responsibility of the
homeowner and will not under any circumstances be covered by May
Manufacturing LLC.
WARRANTY cont...
Limitations
This warranty is void if this Artesian Spa has been subjected to altera-
tion, misuse, or repairs have been performed by anyone other than an
authorized agent of May Manufacturing LLC. Misuse or abuse is dened
as: use of the spa in a nonresidential application, water temperature
outside the range of 32 degrees F to 110 degrees F, damage caused
by clogged or dirty lter cartridges, damage to the spa from an absence
of a hard cover, damage to components from improper pH, use of any
type of acid, or from chemical imbalance. ACTS OF NATURE are not
covered under this warranty.
Note: Warranty on 50Hz spas excludes labor.
(outside US and Canada)
Disclaimer
May Manufacturing LLC, or its agent shall not be liable for any injury,
cost or other damage, whether incidential or consequential, arising out
of any defect covered by the LIMITED WARRANTY. The liability of May
Manufacturing LLC under this LIMITED WARRANTY shall not exceed
the original amount paid for the spa.
Legal Remedies
This LIMITED WARRANTY gives specic rights, and other rights that
may apply will vary from state to state.
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What is Not Covered Under Your Warranty
The following is a general overview of non-warranty items and work.
This is not an all-inclusive list.
Diagnosis of Spa Problems
Fuses
Light Bulbs of Any Kind
Removing a Spa from a Structure
Pillows
Filters
Chemical Misuse
Filter Lids
Any Part not Purchased from Artesian Spas
Jet Inserts
Valve Handles
Pump Seals
Draining and lling the Spa
Acts of Nature
TravelCharges
Cabinet Screws
Incorrect Wiring
Shipping Charges
THIS WARRANTY IS GIVEN ONLY TO THE ORIGINAL OWNER,
AND TERMINATES UPON TRANSFER OF OWNERSHIP. COM-
MERCIAL APPLICATIONS ARE EXCLUDED FROM THIS AND
Any alteration of the spa that has not been pre-authorized by the
manufacturer will void all warranties. If the maunfacturer approves an
alteration, verify that this alteration is covered under warranty. Dam-
age caused by moving a spa that is blocked in or that has been re-
cessed, along with additional charges for labor, is not covered by this
warranty.
81
82
INTERIOR SPA DIAGRAM
1
2
3
1) Spa Pack
2) Heater
3) Therapy Pump
83
ARTESIAN SPAS
Attn: Customer Care Department
4720 N. Lamb Blvd.
Las Vegas, NV 89115
__________________________
__________________________
__________________________
Please do not send products or
other correspondence to the
address below.
Place
Stamp
Here
Mr Ms.
Name__________________________________________________________________________________
_________
Address________________________________________________________________________________
City_____________________________________________ State _____________________ Zip__________
Phone Number___________________________________________________________________________
Date of Installation_____________________________ Spa Serial Number___________________________
Spa Model ______________________________________________________________________________
Your Dealers Name and Location_____________________________________________________________
What other spa brands did you consider buying?________________________________________________
Optional Questions
How many people are in your household?______________________________________________________
What is your age bracket? 25-30 31-40 41-50 51-60 61-70 71+
What is your reason for purchasing a spa? Health Benets Stress Relief Relaxation
Other: __________________________________________________________________________________
