Askey Computer PCT5230 Smart Phone User Manual Statement rev

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Product Safety &
Warranty Information
This manual addresses the safety guidelines
and precautions to follow when operating
your Sentry mobile phone. Before operating
your mobile phone, please be aware of all
the safety details. This manual contains the
terms and conditions of services and the
warranty for your mobile phone.
Please review this manual thoroughly.
WARNING! This product contains chemicals known to the State of California to
cause cancer and reproductive toxicity.
Intellectual Property
All Intellectual Property, as defined below,
owned by or which is otherwise the property of Q1, LLC or its respective suppliers
relating to The Sentry, including but not
limited to, accessories, parts, or software
relating there to (the “Phone System”), is
proprietary to Q1, LLC and protected under
federal laws, state laws, and international treaty provisions. Intellectual Property
includes, but is not limited to, inventions
(patentable or unpatentable), patents, trade
secrets, copyrights, software, computer programs, and related documentation and other
works of authorship. You may not infringe
or otherwise violate the rights secured by
the Intellectual Property. Moreover, you
agree that you will not (and will not attempt
to) modify, prepare derivative works of,
reverse engineer, decompile, disassemble,
or otherwise attempt to create source code
from the software. No title to or ownership
in the Intellectual Property is transferred to
you. All applicable rights of the Intellectual
Property shall remain with Q1, LLC and its
suppliers.
Open Source Software
Some software components of this product,
including but not limited to ‘PowerTOP’
and ‘e2fsprongs’, incorporate source code
covered under GNU General Public License
(GPL), GNU Lesser General Public License
(LGPL), Open SSL License, BSD License
and other open source licenses. To obtain the
source code covered under the open source
licenses, please visit: http://opensource.org/.
License:
The Bluetooth word mark and logos are
owned by the Bluetooth SIG, Inc. and any
use of such marks by Q1, LLC and its
affiliates is under license. Other trademarks
and trade names are those of their respective
owners.
microSD Logo is a trademark.
The Wi-Fi Logo is a certification mark of the
Wi-Fi Alliance.
Google, the Google Logo, Android, the
Android Logo, Google Search™, Google
Maps™, Gmail™, You Tube, Google Play
Store, Google Latitude™ and Hangouts™
are trademarks of Google Inc.
The Android robot is reproduced or modified
from work created and shared by Google
and used according to terms described in the
Creative Commons 3.0 Attribution License.
This product is licensed by the U.S. Army.
In accordance with federal law, the Army
receives a portion of the sales of the licensed
products.
The Air Force Symbol is the official symbol
of the United States Air Force. It honors
the heritage of our past and represents the
promise of our future.
The use of various Coast Guard Insignia is
governed by specific criteria, as defined by
U.S. Coast Guard Heraldry. The U.S. Coast
Guard’s Mark, emblem, and name are protected by federal law 14 USC 639.
The Navy Emblem is a trademark of the
United States Navy. Permission for use
in commercial retail and advertising is
required. The use of Navy trademarks for
commercial purposes, including reproduction on merchandise, is expressly prohibited
unless the producer completes a license
agreement with the Navy Trademark Licensing Program Office. Use is governed by the
terms of the agreement.
By purchasing the Project Freedom Device
you acknowledge and agree that the INTENT Software may be set as your default
browser. You can change this at any time
and set any other application as your default
browser by using the settings available
in the Internet browsers installed on your
system or via the controls available in your
operating system.
Durability
This phone has passed the MIL-STD 810G
tests for multiple profiles; please go to www.
projectfreedom.com for the complete list.
An independent laboratory that conforms
to U.S. military standards performed these
tests.
Maintaining Water and Dust Resistance
This phone is resistant to water and dust
when all compartments are closed tightly.
Follow these tips carefully to prevent damage to the device.
·
Rinse the device with clean water
after exposing it to salt water or
ionized water.
·
Do not immerse the device in
water deeper than 1 meter and
keep it submersed for more than 30
minutes.
·
If the device gets wet, dry it thoroughly with a clean, soft cloth.
·
The SIM/microSD Card slot cover
may be loosened slightly if the
device is dropped or receives an
impact. Ensure that the cover is
properly aligned and tightly closed.
Otherwise, it may not provide protection from water and dust.
·
Always keep the Headset Jack and
USB/Charging ports clean and be
careful to avoid damaging them.
Do not attempt to charge the phone
when wet.
·
If the device has been immersed in
water and the microphone is wet,
others may not be able to hear you
clearly during a call. Ensure that
the microphone is clean and dry
by wiping it with a dry cloth and
allowing the device to air-dry.
·
Your device has been tested in a
controlled environment and shown
to be dust and water resistant
in certain circumstances (meets
requirements of classification IP68
as described by the international
standard IEC 60529 - Degrees of
Protection provided by Enclosures
[IP Code]. Despite this classification, your device is not impervious
to water damage in any situation.
Splash, water, and dust resistance
are not permanent conditions and
resistance might decrease as a result of normal wear. Liquid damage
is not covered under this warranty.
SAFETY INFORMATION FOR WIRELESS HANDHELD PHONES
READ THIS INFORMATION BEFORE
USING YOUR HANDHELD PORTABLE
CELLULAR TELEPHONE
Exposure to radio frequency signals
Your wireless handheld portable telephone is
a low power radio transmitter and receiver.
When it is ON, it receives and also sends
out radio frequency (RF) signals. In August
1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for handheld wireless
phones. Those guidelines are consistent with
the safety standards previously set by both
U.S. and international standards bodies:
* ANSI C95.1 (1992)
** NCRP Report 86 (1986)
*** ICNIRP (1996)
Those standards were based on comprehensive and periodic evaluations of the relevant
scientific literature. For example, over 120
scientists, engineers, and physicians from
universities, government health agencies,
and industry reviewed the available body
of research to develop the ANSI Standard
(C951). The design of your phone complies
with the FCC guidelines (and those standards).
* American National Standards
Institute.
** National Council on Radiation
Protection and Measurements.
*** International Commission on
Nonionizing Radiation Protection.
Antenna safety
Use only the supplied or an approved replacement antenna. Unauthorized antennas,
modifications, or attachments could impair
call quality, damage the phone, or result in
violation of FCC regulations. Please contact
your local dealer for a replacement antenna.
Do not use the phone with a damaged
antenna. If a damaged antenna comes into
contact with the skin, a minor burn may
result. Please contact your local dealer for a
replacement antenna.
Driving safety
Talking on the phone while driving is
extremely dangerous and is illegal in some
states.
Remember, safety comes first. Check the
laws and regulations on the use of phones
in the areas where you drive. Always obey
them. Also, if using your phone while driving, please:
· Give full attention to driving.
Driving safely is your first responsibility.
· Use hands-free operation, if avail-
·
·
able.
Pull off the road and park before
making or answering a call, if driving conditions so require.
When turned on, your mobile
phone emits electromagnetic waves
that can interfere with the vehicle’s
electronic systems such as ABS anti-lock brakes or airbags. To ensure
that there is no problem:
o Do not place your mobile
phone on top of the dashboard or within an airbag
deployment area,
o Check with your car
dealer or the car manufacturer to make sure that the
car’s electronic devices
are shielded from mobile
phone RF energy.
If you must use the phone while driving,
please use one-touch, speed dialing, and
auto answer modes.
An airbag inflates with great force. DO NOT
place objects, including both installed or
portable wireless equipment, in the area over
the airbag or in the air bag deployment area.
If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious
injury could result.
WARNING! Failure to follow these instruc-
tions may lead to serious personal injury and
possible property damage.
Protect Your Hearing
Listening to a headset at high volumes can
damage your hearing. Use only the minimum volume setting necessary to hear your
conversation or music.
Electronic devices
Your wireless handheld portable telephone is
a low power radio transmitter and receiver.
When it is ON, it receives and also sends out
radio frequency (RF) signals. Most modern
electronic equipment is shielded from RF
energy. However, certain electronic equipment may not be shielded against the RF
signals from your wireless phone. Therefore,
use of your phone must be restricted in
certain situations.
Pacemakers
The Health Industry Manufacturers Association recommends that a minimum separation
of six (6”) inches be maintained between a
handheld wireless phone and a pacemaker to avoid potential interference with the
pacemaker. These recommendations are consistent with the independent research by and
recommendations of Wireless Technology
Research. Persons with pacemakers:
· ALWAYS keep the phone more
than six inches from your pacemaker when the phone is turned on.
·
·
·
Do not carry the phone in a breast
pocket.
Use the ear opposite the pacemaker to minimize the potential for
interference.
If you have any reason to suspect
that interference is taking place,
turn your phone OFF immediately.
Hearing aids
Some digital wireless phones may interfere
with some hearing aids. In the event of
such interference, you may want to consult
your service provider (or call the customer
service line to discuss alternatives).
Other medical devices
If you use any other personal medical
device, consult the manufacturer of your
device to determine if they are adequately
shielded from external RF energy. Your physician may be able to assist you in obtaining
this information. Turn your phone OFF in
healthcare facilities when any regulations
posted in these areas instruct you to do so.
Hospitals or healthcare facilities may be
using equipment that could be sensitive to
external RF energy.
Vehicles
RF signals may affect improperly installed
or inadequately shielded electronic systems
in motor vehicles. Check with the manu-
facturer or its representative regarding your
vehicle. You should also consult the manufacturer of any equipment that has been
added to your vehicle.
Posted facilities
Turn your phone OFF where posted notices
so require.
Other Safety Guidelines
Aircraft
FCC regulations prohibit using your phone
while in the air. Turn your phone OFF
before boarding an aircraft. Always request
and obtain prior consent and approval of
an authorized airline representative before
using your phone aboard an aircraft.
Always follow the instructions of the airline
representative whenever using your phone
aboard an aircraft, to prevent any possible
interference with airborne electronic equipment.
Blasting areas
To avoid interfering with blasting operations, turn your phone OFF when in a
“blasting area” or in areas posted: “Turn off
two-way radio.” Obey all signs and instructions.
Potentially explosive atmospheres
Turn your phone OFF when in any area with
a potentially explosive atmosphere and obey
all signs and instructions. Sparks in such areas could cause an explosion or fire resulting
in bodily injury or even death.
Areas with a potentially explosive atmosphere are often, but not always, clearly
marked. They include fueling areas such
as gas stations; below deck on boats; fuel
or chemical transfer or storage facilities;
vehicles using liquefied petroleum gas (such
as propane or butane); areas where the air
contains chemicals or particles, such as
grain, dust, or metal powders; and any other
area where you would normally be advised
to turn off your vehicle’s engine.
Commercial Mobile Alerting System
(CMAS)
This phone is designed to receive Wireless
Emergency Alerts from CMAS. If your
wireless provider has chosen to participate
in CMAS, alerts are available while in the
provider’s coverage area. If you travel outside your provider’s coverage area, wireless
emergency alerts may not be available. For
more information, please contact your wireless provider.
GPS & AGPS
This phone uses a Global Positioning Signal
(GPS) for location-based applications. A
GPS uses satellites controlled by the U.S.
Government that are subject to changes
implemented in accordance with the Department of Defense policy and the 2008 Federal
Radio navigation Plan (FRP). Changes may
affect the performance of location-based
technology on your mobile phone.
This phone can also use an Assisted Global
Positioning System (AGPS), which obtains
information from the cellular network to
improve GPS performance. AGPS uses your
wireless service provider’s network and
therefore airtime, data charges, and/or additional charges may apply in accordance with
your service plan. Contact your wireless
provider for details.
Your Location
Location-based information includes information that can be used to determine the
approximate location of a mobile device.
Mobile devices, which are connected to a
wireless network, transmit location-based information. Additionally, if you use applications that require location-based information
(e.g. driving directions), such applications
transmit location-based information. The
location-based information may be shared
with third parties, including your wireless
service provider, applications providers, and
other third parties providing services.
Use of AGPS in Emergency Calls
When you make an emergency call, the cel-
lular network may activate AGPS technology in your mobile phone to tell the emergency responders your approximate location.
AGPS has limitations and might not work in
your area. Therefore:
· Always tell the emergency responder your location to the best of your
ability; and
· Remain on the phone for as long as
the emergency responder instructs
you.
Navigation
Maps, directions, and other navigation-data,
including data relating to your current location, may contain inaccurate or incomplete
data, and circumstances can and do change
over time. In some areas, complete information may not be available. THEREFORE,
YOU SHOULD ALWAYS VISUALLY
CONFIRM THAT THE NAVIGATIONAL
INSTRUCTIONS ARE CONSISTENT
WITH WHAT YOU SEE BEFORE FOLLOWING THEM. ALL USERS SHOULD
PLAY ATTENTION TO ROAD CONDITIONS, CLOSURES, TRAFFIC, AND ALL
OTHER FACTORS THAT MAY IMPACT
SAFE DRIVING OR WALKING. ALWAYS
OBEY POSTED ROAD SIGNS.
Emergency Calls
This mobile device, like any wireless mobile
device, operates using radio signals, wireless
and landline networks, as well as user-programmed functions, which cannot guarantee connection in all conditions, areas, or
circumstances.
Therefore, you should never rely solely on
any wireless mobile device for essential
communications (medical emergencies,
for example). Before traveling in remote
or underdeveloped areas, plan an alternate
method of contacting emergency services
personnel. Remember, to make or receive
any calls, the mobile device must be turned
on and in a service area with adequate signal
strength.
Emergency calls may not be possible on all
wireless mobile device networks or when
certain network services and/or mobile device features are in use. Check with location
service providers. If certain features are in
use (call blocking, for example), you may
first need to deactivate those features before
you can make an emergency call. Consult
your User Manual and your local cellular
service provider. When making an emergency call, remember to give all the necessary
information as accurately as possible. Remember that your mobile device may be the
only means of communication at the scene
of an accident; do not cut off the call until
given permission to do so.
Precautions
Your Sentry Smartphone is a high quality
piece of equipment. Before operating, read
all instructions and cautionary markings in
this guide.
Failure to follow the directions below could
result in serious bodily injury and/or property damage due to battery liquid leakage, fire
or rupture.
·
·
·
·
·
Do not disassemble or open crush,
bend or deform, puncture or shred.
Do not modify or remanufacture,
attempt to insert foreign objects
into the battery, immerse or expose
to water or other liquids, expose to
fire, explosion or other hazard.
DO NOT abuse the equipment.
Avoid striking, shaking or shocking. Rough treatment may damage
the product. When not using, lay
down the unit to avoid possible
damage due to instability.
Only use the battery with a
charging system that has been
qualified with the system per CTIA
Certification Requirements for
Battery System Compliance to
IEEE 1725. Use of an unqualified
battery or charger may present a
risk of fire, explosion, leakage, or
other hazard.
Do not short circuit a battery or
allow metallic conductive objects
·
·
·
·
·
·
·
to contact battery terminals.
Battery usage by children should be
supervised.
Replace the battery only with another battery that has been qualified
with the system per this standard,
IEEE-Std-1725. Use of an unqualified battery may present a risk of
fire, explosion, leakage or other
hazard.
o Only authorized service
providers shall replace
battery.
Avoid dropping the phone or
battery. If the phone or battery
is dropped, especially on a hard
surface, and the user suspects damage, take it to a service center for
inspection.
Improper battery use may result in
a fire, explosion or other hazard.
Keep the Headset Jack and USB/
Charging Port clean and dry when
inserting a connector or the USB
cable.
The phone shall only be connected
to CTIA certified adapters, products that bear the USB-IF logo or
products that have completed the
USB-IF compliance program.
This product is intended to be supplied by the Listed Power Adapter
source. If you need further assistance with purchasing the power
·
·
·
·
·
source, please contact Q1, LLC for
further information.
Use the included SIM/SD tool to
remove the SIM card or a microSD
card (sold separately). Do not use
a paper clip or any other object to
remove.
STOP using your device’s battery if
its case appears damaged, swollen,
or compromised. Examples include,
but are not limited to leaking,
odors, dents, corrosion, rust, cracks,
swelling, melting, and scratches.
Always handle your mobile phone
with care and keep it in a clean and
dust-free place.
DO NOT paint your mobile phone.
Promptly dispose of used batteries
in accordance with local regulations. Your mobile phone should
not be disposed of in a municipal
waste. Please check your local and
state regulations for disposal of
electronic products.
SAFETY INFORMATION FOR FCC RF
EXPOSURE
WARNING! READ THIS INFORMATION
BEFORE USING
Cautions
In August 1996 the Federal Communications
Commission (FCC) of the United States
with its action in Report and Order FCC 96326 adopted an updated safety standard for
human exposure to radio frequency electromagnetic energy emitted by FCC regulated
transmitters. Those guidelines are consistent
with the safety standard previously set by
both U.S. and international standards bodies.
The design of this phone complies with
the FCC guidelines and these international
standards.
Body-worn operation
This device was tested for typical bodyworn operations with the back of the phone
kept 1 cm from the body. To maintain
compliance requirements, use only beltclips, holsters or similar accessories that
maintain a 1 cm separation distance between
the user’s body and the back of the phone,
including the antenna. The use of belt-clips,
holsters and similar accessories should not
contain metallic components in its assembly.
The use of accessories that do not satisfy
these requirements may not comply with
FCC RF exposure requirements, and should
be avoided.
NOTE: For more information about RF
exposure, please visit the FCC website at
www.fcc.gov.
SAR INFORMATION
THIS MODEL PHONE MEETS THE
GOVERNMENT’S REQUIREMENTS
FOR EXPOSURE TO RADIO WAVES.
Your wireless phone is a radio transmitter
and receiver. It is designed and manufactured not to exceed the emission limits for
exposure to radio frequency (RF) energy set
by the Federal Communications Commission of the U.S. Government. These limits
are part of comprehensive guidelines and
establish permitted levels of RF energy for
the general population. The guidelines are
based on standards that were developed
by independent scientific organizations
through periodic and thorough evaluation
of scientific studies. The standards include a
substantial safety margin designed to assure
the safety of all persons, regardless of age
and health.
The exposure standard for wireless mobile
phones employs a unit of measurement
known as the Specific Absorption Rate,
or SAR. The SAR limit set by the FCC is
1.6 W/kg. * Tests for SAR are conducted
with the phone transmitting at its highest
certified power level in all tested frequency
bands. Although the SAR is determined at
the highest certified power level, the actual
SAR level of the phone while operating can
be well below the maximum value. This is
because the phone is designed to operate
at multiple power levels so as to use only
the power required to reach the network. In
general, the closer you are to a wireless base
station antenna, the lower the power output.
Before a phone model is available for sale
to the public, it must be tested and certified
to the FCC that it does not exceed the limit
established by the government-adopted
requirement for safe exposure. The tests are
performed in positions and locations (e.g., at
the ear and worn on the body) as required by
the FCC for each model. The highest SAR
value for this model phone when tested for
use at the ear is 0.52 W/Kg and when worn
on the body, as described in this user guide,
is 1.19 W/Kg. (Body-worn measurements
differ among phone models, depending upon
available accessories and FCC requirements). While there may be differences
between the SAR levels of various phones
and at various positions, they all meet the
government requirement for safe exposure.
The SAR testing for Body-worn operation
was performed with a belt clip that provided
a 1cm separation. The User’s Manual indicates that any holsters/clips used with this
device should contain no metallic components.
The FCC has granted an Equipment Authorization for this model phone with all reported
SAR levels evaluated as in compliance with
the FCC RF exposure guidelines.
SAR information on this model phone is on
file with the FCC and can be found under
the Display Grant section of http://www.
fcc.gov/oet/ea after searching on H8NPCT5230.
Additional information on Specific Absorption Rates (SAR) can be found on the
Cellular
Telecommunications Industry Association
(CTIA) website at http://www.ctia.org/.
· In the United States and Canada,
the SAR limit for mobile phones
used by the public is 1.6 watts/kg
(W/kg) averaged over one gram of
tissue. The standard incorporates a
substantial margin of safety to give
additional protection for the public
and to account for any variations in
measurements.
FCC E-Label Information
Images of the e-label screen are provided
below, and listed on device, from the Home
screen tap Settings > About phone > Legal
information > Regulatory information.   
Hearing Aid Compatibility (HAC) for wireless telecommunication devices
Q1, LLC’s commitment
Q1, LLC believes that all of our customers
should be able to enjoy the benefits of digital
wireless technologies.
We are committed to providing a selection
of compatible devices for our customers
who wear hearing aids.
This phone has been tested and rated for use
with hearing aids for some of the wireless
technologies that it uses. However, there
may be some newer wireless technologies
used in this phone that have not been tested
yet for use with hearing aids. It is important
to try the different features of this phone
thoroughly and in different locations,
using your hearing aid or cochlear implant,
to determine if you hear any interfering
noise. Consult your service provider or the
manufacturer of this phone for information
on hearing aid compatibility. If you have
questions about return or exchange policies,
consult your service
To determine the compatibility of a WD and
a particular hearing aid, simply add the numerical part of the hearing aid category (e.g.
M2/T2=2) with the numerical part of the
WD emission rating (e.g., M3=3) to arrive
at the system classification for this particular
combination of WD and hearing aid. A sum
of 5 would indicate that the WD and hearing
aid would provide normal use, and a sum of
6 or greater would indicate that the WD and
hearing aid would provide excellent performance. A category sum of less than 4 would
likely result in a performance that is judged
unacceptable by the hearing aid user.
WHAT IS HEARING AID COMPATIBILITY?
The Federal Communications Commission
has implemented rules and a rating system
designed to enable people who wear hearing
aids to more effectively use these wireless
telecommunications devices. The standard
for compatibility of digital wireless phones
with hearing aids is set forth in American
National Standard Institute (ANSI) standard
C63.19. There are two sets of ANSI standards with ratings from one to four (four
being the best rating): an “M” rating for
reduced interference making it easier to hear
conversations on the phone when using the
hearing aid microphone, and a “T” rating
that enables the phone to be used with hearing aids operating in the telecoil mode thus
reducing unwanted background noise.
HOW WILL I KNOW WHICH WIRELESS
PHONES ARE HEARING AID COMPATIBLE?
The Hearing Aid Compatibility rating is
displayed on the wireless phone box.
A phone is considered Hearing Aid Compatible for acoustic coupling (microphone
mode) if it has an “M3” or “M4” rating. A
digital wireless phone is considered Hearing
Aid Compatible for inductive coupling (telecoil mode) if it has a “T3” or “T4” rating.
The tested M-Rating and T-Rating for this
device (FCC ID: H8N-PCT5230) are M4/
T3.
HOW WILL I KNOW IF MY HEARING
AID WILL WORK WITH A PARTICULAR
DIGITAL WIRELESS PHONE?
You’ll want to try a number of wireless
phones so that you can decide which works
the best with your hearing aids. You may
also want to talk with your hearing aid
professional about the extent to which your
hearing aids are immune to interference,
if they have wireless phone shielding, and
whether your hearing aid has a HAC rating.
FOR MORE INFORMATION ABOUT
HEARING AIDS AND DIGITAL WIRELESS PHONE
· FCC Hearing Aid Compatibility
and Volume Control http://www.
fcc.gov/cgb/dro/hearing.html
· Hearing Loss Association of America http://www.hearingloss.org/
content/understanding-hearing-loss
· CTIA
http://www.accesswireless.org/Disability-Categories/Hearing.aspx
· Gallaudet University, RERC
http://tap.gallaudet.edu/voice
HAC for Newer Technologies
This phone has been tested and rated for use
with hearing aids for some of the wireless
technologies that it uses. However, there
may be some newer wireless technologies
used in this phone that have not been tested
yet for use with hearing aids.
It is important to try the different features
of this phone thoroughly and in different
locations, using your hearing aid or cochlear
implant, to determine if you hear any inter-
fering noise. Consult your service provider
or the manufacturer of this phone for information on hearing aid compatibility. If you
have any questions about return or exchange
policies, consult your service provider or
phone retailer.
Restricting Children’s Access to Your Mobile Phone
Your mobile device is not a toy. Do not
allow children to play with it because they
could hurt themselves and others, damage the mobile device, or make calls that
increase your mobile device bill. Keep the
mobile device and all its parts and accessories out of the reach of small children.
Teletypewriter (TTY) Devices
You can use an optional teletypewriter
(TTY) device with your phone to send and
receive calls. You must plug the TTY device
into the phone’s headset connector and set
the phone to operate in one of three TTY
modes.
· NOTE: A TTY is a communication
device used by people who are
hard of hearing or have a speech
impairment. TTY does not work
from mobile phone to mobile
phone. Use a TSB-121 compliant cable (provided by the TTY
manufacturer) to connect the TTY
device to your phone. Your phone
has a 3.5mm jack. Set the phone to
Medium volume level for proper
operation. If you experience a high
number of incorrect characters,
adjust the volume as needed to
minimize the error rate. For optimal
performance, your phone should be
at least 12 inches (30 centimeters)
from the TTY device. Placing the
phone too close to the TTY device
may cause high error rates.
FDA consumer update
US Food and Drug Administration Center
for Devices and Radiological Health Consumer Update on Wireless Phones
1) Do wireless phones pose a health
hazard?
The available scientific evidence
does not show that any health
problems are associated with using
wireless phones. There is no proof,
however, that wireless phones are
absolutely safe. Wireless phones
emit low levels of radiofrequency energy (RF) in the microwave
range while being used. They also
emit very low levels of RF when in
the idle mode. Whereas high levels
of RF can produce health effects
(by heating tissue), exposure to
low-level RF that does not produce
heating effects causes no known
adverse health effects. Many stud-
ies of low-level RF exposures have
not found any biological effects.
Some studies have suggested that
some biological effects may occur,
but such findings have not been
confirmed by additional research.
In some cases, other researchers
have had difficulty in reproducing
those studies, or in determining the
reasons for inconsistent results.
2) What is FDA’s role concerning the
safety of wireless phones?
Under the law, FDA does not
review the safety of radiation-emitting consumer products such as
wireless phones before they can
be sold, as it does with new drugs
or medical devices. However, the
agency has authority to take action
if wireless phones are shown to
emit radiofrequency energy (RF) at
a level that is hazardous to the user.
In such a case, FDA could require
the manufacturers of wireless
phones to notify users of the health
hazard and to repair, replace or
recall the phones so that the hazard
no longer exists. Although the existing scientific data do not justify
FDA regulatory actions, FDA has
urged the wireless phone industry
to take a number of steps, including
the following:
·
·
·
Support needed research into
possible biological effects of
RF of the type emitted by wireless phones;
Design wireless phones in a
way that minimizes any RF
exposure to the user that is not
necessary for device function;
Cooperate in providing users
of wireless phones with the
best possible information on
possible effects of wireless
phone use on human health.
FDA belongs to an interagency working group of the federal
agencies that have responsibility
for different aspects of RF safety
to ensure coordinated efforts at the
federal level. The following agencies belong to this working group:
·
·
·
·
·
National Institute for Occupational Safety and Health
Environmental Protection
Agency
Federal Communications Commission
Occupational Safety and
Health Administration
National Telecommunications
and Information Administration
The National Institutes of Health
participates in some inter-agency
working group activities, as well.
FDA shares regulatory responsibilities for wireless phones with the
Federal Communications Commission (FCC). All phones that
are sold in the United States must
comply with FCC safety guidelines
that limit RF exposure. FCC relies
on FDA and other health agencies
for safety questions about wireless phones. FCC also regulates
the base stations that the wireless
phone networks rely upon. While
these base stations operate at higher
power than do the wireless phones
themselves, the RF exposures that
people get from these base stations
are typically thousands of times
lower than those they can get from
wireless phones. Base stations are
thus not the subject of the safety
questions discussed in this document.
3) What kinds of phones are subject of
this update?
The term “wireless phone” refers
here to handheld wireless phones
with built-in antennas, often
called “cell,” “mobile,” or “PCS”
phones. These types of wireless
phones can expose the user to
measurable radiofrequency energy
(RF) because of the short distance
between the phone and the user’s
head. These RF exposures are limited by Federal Communications
Commission safety guidelines that
were developed with the advice of
FDA and other federal health and
safety agencies. When the phone
is located at greater distances from
the user, the exposure to RF is
drastically lower because a person’s
RF exposure decreases rapidly with
increasing distance from the source.
The so-called “cordless phones,”
which have a base unit connected
to the telephone wiring in a house,
typically operate at far lower
power levels, and thus produce RF
exposures far below the FCC safety
limits.
4) What are the results of the research
done already?
The research done thus far has produced conflicting results, and many
studies have suffered from flaws
in their research methods. Animal
experiments investigating the effects of radiofrequency energy (RF)
exposures characteristic of wireless
phones have yielded conflicting
results that often cannot be repeated
in other laboratories. A few animal
studies, however, have suggested
that low levels of RF could accelerate the development of cancer
in laboratory animals. However,
many of the studies that showed
increased tumor development used
animals that had been genetically
engineered or treated with cancer-causing chemicals so as to be
predisposed to develop cancer in
the absence of RF exposure. Other
studies exposed the animals to RF
for up to 22 hours per day. These
conditions are not similar to the
conditions under which people use
wireless phones, so we don’t know
with certainty what the results
of such studies mean for human
health. Three large epidemiology
studies have been published since
December 2000. Between them, the
studies investigated any possible
association between the use of
wireless phones and primary brain
cancer, glioma, meningioma, or
acoustic neu-roma, tumors of the
brain or salivary gland, leukemia,
or other cancers. None of the
studies demonstrated the existence
of any harmful health effects from
wireless phone RF exposures.
However, none of the studies can
answer questions about long-term
exposures, since the average period
of phone use in these studies was
around three years.
5) What research is needed to decide
whether RF exposure from wireless
phones poses a health risk?
A combination of laboratory studies
and epidemiological studies of people actually using wireless phones
would provide some of the data
that are needed. Lifetime animal
exposure studies could be completed in a few years. However, very
large numbers of animals would
be needed to provide reliable proof
of a cancer promoting effect if one
exists. Epidemiological studies
can provide data that is directly
applicable to human populations,
but 10 or more years’ follow-up
may be needed to provide answers
about some health effects, such as
cancer. This is because the interval
between the time of exposure to a
cancer-causing agent and the time
tumors develop - if they do-may be
many, many years. The interpretation of epidemiological studies is
hampered by difficulties in measuring actual RF exposure during
day-to-day use of wireless phones.
Many factors affect this measure-
ment, such as the angle at which
the phone is held, or which model
of phone is used.
6) What is FDA doing to find out
more about the possible health
effects of wireless phone RF?
FDA is working with the U.S.
National Toxicology Program and
with groups of investigators around
the world to ensure that high priority animal studies are conducted to
address important questions about
the effects of exposure to radiofrequency energy (RF). FDA has been
a leading participant in the World
Health Organization International
Electromagnetic Fields (EMF)
Project since its inception in 1996.
An influential result of this work
has been the development of a
detailed agenda of research needs
that has driven the establishment
of new research programs around
the world. The Project has also
helped develop a series of public
information documents on EMF
issues. FDA and the Cellular
Telecommunications & Internet
Association (CTIA) have a formal
Cooperative Research and Development Agreement (CRADA)
to do research on wireless phone
safety. FDA provides the scientific
oversight, obtaining input from
experts in government, industry, and academic organizations.
CTIA-funded research is conducted
through contracts to independent
investigators. The initial research
will include both laboratory studies
and studies of wireless phone users.
The CRADA will also include a
broad assessment of additional
research needs in the context of
the latest research developments
around the world.
7) How can I find out how much radiofrequency energy exposure I can
get by using my wireless phone?
All phones sold in the United States
must comply with Federal Communications Commission (FCC)
guidelines that limit radiofrequency
energy (RF) exposures. FCC established these guidelines in consultation with FDA and the other
federal health and safety agencies.
The FCC limit for RF exposure
from wireless telephones is set at
a Specific Absorption Rate (SAR)
of 1.6 watts per kilogram (1.6 W/
kg). The FCC limit is consistent
with the safety standards developed
by the Institute of Electrical and
Electronic Engineering (IEEE) and
the National Council on Radiation
Protection and Measurement. The
exposure limit takes into consideration the body’s ability to remove
heat from the tissues that absorb
energy from the wireless phone
and is set well below levels known
to have effects. Manufacturers of
wireless phones must report the
RF exposure level for each model
of phone to the FCC. The FCC
website (http://www.fcc.gov/oet/rfsafety) gives directions for locating
the FCC identification number on
your phone so you can find your
phone’s RF exposure level in the
online listing.
8) What has FDA done to measure
the radiofrequency energy coming
from wireless phones?
The Institute of Electrical and Electronic Engineers (IEEE) is developing a technical standard for measuring the radiofrequency energy (RF)
exposure from wireless phones
and other wireless handsets with
the participation and leadership of
FDA scientists and engineers. The
standard, “Recommended Practice
for Determining the Spatial-Peak
Specific Absorption Rate (SAR) in
the Human Body Due to Wireless
Communications Devices: Experimental Techniques,” sets forth the
first consistent test methodology for
measuring the rate at which RF is
deposited in the heads of wireless
phone users. The test method uses
a tissue-simulating model of the
human head. Standardized SAR test
methodology is expected to greatly
improve the consistency of measurements made at different laboratories on the same phone. SAR
is the measurement of the amount
of energy absorbed in tissue, either
by the whole body or a small part
of the body. It is measured in watts/
kg (or milliwatts/g) of matter. This
measurement is used to determine
whether a wireless phone complies
with safety guidelines.
9) What steps can I take to reduce my
exposure to radiofrequency energy
from my wireless phone?
If there is a risk from these products—and at this point we do not
know that there is—it is probably
very small. But if you are concerned about avoiding even potential risks, you can take a few simple
steps to minimize your exposure
to radiofrequency energy (RF).
Since time is a key factor in how
much exposure a person receives,
reducing the amount of time spent
using a wireless phone will reduce
RF exposure.
·
If you must conduct extended conversations by wireless
phone every day, you could
place more distance between
your body and the source of
the RF, since the exposure level drops off dramatically with
distance.
For example, you could use a headset and carry the wireless phone
away from your body or use a wireless phone connected to a remote
antenna. Again, the scientific data
do not demonstrate that wireless
phones are harmful. But if you are
concerned about the RF exposure
from these products, you can use
measures like those described
above to reduce your RF exposure
from wireless phone use.
10) What about children using wireless
phones?
The scientific evidence does not
show a danger to users of wireless phones, including children
and teenagers. If you want to take
steps to lower exposure to radiofrequency energy (RF), the measures described above would apply
to children and teenagers using
wireless phones. Reducing the time
of wireless phone use and increasing the distance between the user
and the RF source will reduce RF
exposure. Some groups sponsored
by other national governments have
advised that children be discouraged from using wireless phones at
all. For example, the government
in the United Kingdom distributed
leaflets containing such a recommendation in December 2000. They
noted that no evidence exists that
using a wireless phone causes brain
tumors or other ill effects. Their
recommendation to limit wireless
phone use by children was strictly
precautionary; it was not based on
scientific evidence that any health
hazard exists.
11) What about wireless phone interference with medical equipment?
Radiofrequency energy (RF) from
wireless phones can interact with
some electronic devices. For this
reason, FDA helped develop a
detailed test method to measure
electromagnetic interference (EMI)
of implanted cardiac pacemakers
and defibrillators from wireless
telephones. This test method is now
part of a standard sponsored by the
Association for the Advancement of
Medical instrumentation (AAMI).
The final draft, a joint effort by
FDA, medical device manufacturers, and many other groups, was
completed in late 2000. This standard will allow manufacturers to
ensure that cardiac pacemakers and
defibrillators are safe from wireless
phone EMI. FDA has tested hearing
aids for interference from handheld
wireless phones and helped develop
a voluntary standard sponsored
by the Institute of Electrical and
Electronic Engineers (IEEE). This
standard specifies test methods
and performance requirements for
hearing aids and wireless phones
so that that no interference occurs
when a person uses a “compatible”
phone and a “compatible” hearing
aid at the same time. This standard
was approved by the IEEE in 2000.
FDA continues to monitor the use
of wireless phones for possible interactions with other medical devices. Should harmful interference be
found to occur, FDA will conduct
testing to assess the interference
and work to resolve the problem.
12) Where can I find additional information?
For additional information, please
refer to the following resources:
·
·
·
·
·
FDA web page on wireless
phones
(http://www.fda.gov/Radiation-EmittingProducts/
RadiationEmittingProductsandProcedures/HomeBusinessandEntertainment/
CellPhones/default.htm)
Federal Communications
Commission (FCC) RF Safety
Program
(http://www.fcc.gov/oet/rfsafety)
International Commission
on Non-Ionizing Radiation
Protection
(http://www.icnirp.de)
World Health Organization
(WHO) International EMF
Project
(http://www.who.int/emf)
National Radiological Protection Board (UK)
(http://www.hpa.org.uk/radiation/)
Avoid potential hearing loss
Prolonged exposure to loud sounds (including music) is the most common cause of
preventable hearing loss. Some scientific
research suggests that using portable audio
devices, such as portable music players and
cellular telephones, at high volume settings
for long durations may lead to permanent
noise-induced hearing loss. This includes
the use of headphones (including headsets,
earbuds and Bluetooth® or other wireless
devices). Exposure to very loud sound has
also been associated in some studies with
tinnitus (a ringing in the ear), hypersensitivity to sound and distorted hearing. Individual
susceptibility to noise-induced hearing loss
and other potential hearing problems varies.
The amount of sound produced by a portable
audio device varies depending on the nature
of the sound, the device, the device settings
and the headphones. You should follow
some commonsense recommendations when
using any portable audio device:
·
·
·
Set the volume in a quiet environment and select the lowest
volume at which you can hear
adequately.
When using headphones, turn
the volume down if you cannot
hear the people speaking near
you or if the person sitting next
to you can hear what you are
listening to.
Do not turn the volume up to
block out noisy surroundings.
If you choose to listen to your
portable device in a noisy environment, use noise-cancelling
headphones to block out background environmental noise.
·
·
·
Limit the amount of time you
listen. As the volume increases, less time is required before
your hearing could be affected.
Avoid using headphones after
exposure to extremely loud
noises, such as concerts, that
might cause temporary hearing
loss. Temporary hearing loss
might cause unsafe volumes to
sound normal.
Do not listen at any volume
that causes you discomfort.
If you experience ringing in
your ears, hear muffled speech
or experience any temporary
hearing difficulty after listening to your portable audio
device, discontinue use and
consult your doctor.
You can obtain additional information on
this subject from the following sources:
American Academy of Audiology
11730 Plaza American Drive, Suite 300
Reston, VA 20190
Voice: 800-AAA-2336
Email: infoaud@audiology.org
Internet: www.audiology.org
National Institute on Deafness and Other
Communication Disorders National Institutes of Health
31 Center Drive, MSC 2320
Bethesda, MD USA 20892-2320
Voice: (301) 496-7243
Email: nidcdinfo@nidcd.nih.gov
Internet: http://www.nidcd.nih.gov/health/
hearing
National Institute for Occupational Safety
and Health
1600 Clifton Rd Atlanta GA 30333. USA
Voice: 1-800-CDC-INFO (1-800-232-4636)
Internet: http://www.cdc.gov/niosh/topics/
noise/default.html
FCC compliance information
This device complies with Part 15 of FCC
Rules. Operation is subject to the following
two conditions:
1) This device may not cause harmful
interference, and
2) This device must accept any
interference received. Including interference that may cause undesired
operation.
FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions: (1) This device
may not cause harmful interference, and
(2) this device must accept any interference
received, including interference that may
cause undesired operation.
This equipment has been tested and found to
comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses and can radiate
radio frequency energy and, if not installed
and used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur in
a particular installation. If this equipment
does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct
the interference by one of the following
measures:
Reorient or relocate the receiving
antenna.
Increase the separation between the
equipment and receiver.
Connect the equipment into an
outlet on a circuit different from that
to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications
not expressly approved by the party responsible for compliance could void the user’s
authority to operate this equipment.
This transmitter must not be co-located or
operating in conjunction with any other
antenna or transmitter.
RADIATION EXPOSURE STATEMENT:
The product comply with the FCC portable
RF exposure limit set forth for an uncontrolled environment and are safe for intended operation as described in this manual.
The further RF exposure reduction can be
achieved if the product can be kept as far as
possible from the user body or set the device
to lower output power if such function is
available.
Note: The country code selection is for
non-US model only and is not available to
all US model. Per FCC regulation, all Wi-Fi
product marketed in US must fixed to US
operation channels only.
PRIVACY
Please note that you must respect the laws
and regulations in force in your jurisdiction
or other jurisdiction(s) where you will use
your mobile phone regarding taking pho-
tographs and recording sounds with your
mobile phone. Pursuant to such laws and
regulations, it may be strictly forbidden to
take photographs and/or to record the voices
of other people or any of their personal
attributes, and reproduce or distribute them,
as this may be considered an invasion of
privacy.
It is the user’s sole responsibility to ensure
that prior authorization be obtained, if necessary, in order to record private or confidential conversations or take a photography of
another person; the manufacturer, the seller
or vendor of your mobile phone (including
the operator) disclaim any liability which
may result from the improper use of your
mobile phone.
PROTECTION AGAINST THEFT
Your mobile phone is identified by IMEI
(mobile phone serial number) shown on
the packaging label and in the product’s
memory. We recommend that you note this
number the first time you use your mobile
phone and keep it in a safe place. It may be
requested by the police, or your operator, if
your mobile phone is stolen.
DISCLAIMER
There may be certain differences between
the user manual or quick reference guide descriptions and the mobile phone’s operation,
depending on the software release of your
mobile phone or specific operator services.
Q1, LLC shall not be held legally responsible for such differences, if any, nor for their
potential consequences, which responsibility
shall be borne by the operator exclusively.
WARRANTY
10-month limited warranty
Q1, LLC. (the “Company”) warrants to the
original retail purchaser of this handheld
portable cellular telephone, that should this
product or any part thereof during normal
consumer usage and conditions, be proven
defective in material or workmanship that
results in product failure within the first ten
(10) month period from the date of purchase,
such defect(s) will be repaired or replaced
(with new or rebuilt parts) at the Company’s
option, without charge for parts or labor
directly related to the defect(s).
The antenna, keypad, display, rechargeable
battery and battery charger, if included, are
similarly warranted for ten (10) months from
date of purchase.
This Warranty extends only to consumers
who purchase the product in the United
States and it is not transferable or assignable.
This Warranty does not apply to:
A. Product subjected to abnormal use
or conditions, accident, mishandling, neglect, unauthorized alteration, misuse, improper installation
or repair or improper storage;
B. Product whose mechanical serial
number or electronic serial number has been removed, altered or
defaced.
C. Damage from exposure to moisture,
humidity, excessive temperatures or
extreme environmental conditions;
D. Damage resulting from connection
to, or use of any accessory or other
product not approved or authorized
by the Company;
E. Defects in appearance, cosmetic,
decorative or structural items such
as framing and non-operative parts;
F. Product damaged from external
causes such as fire, flooding, dirt,
sand, weather conditions, battery leakage, blown fuse, theft or
improper usage of any electrical
source.
G. Product subjected to unauthorized
modifications to the software of the
product or to the product itself;
H. Product subjected to the unau-
I.
J.
thorized opening or repair of the
product,
Product subjected to hacking,
password-mining, jail breaking,
the unlocking of the boot loader
using the fast boot program or the
tampering with or short-circuiting
of the battery;
Product that has been modified to
alter functionality or capability
of the product without the written
permission of the Company.
The Company disclaims liability for removal or reinstallation of the product, for
geographic coverage, for inadequate signal
reception by the antenna or for communications range or operation of the cellular
system as a whole.
When sending your wireless device to Q1,
LLC for repair or service, please note that
any personal data or software stored on
the device may be inadvertently erased or
altered. Therefore, we strongly recommend
you make a back up copy of all data and
software contained on your device before
submitting it for repair or service. This
includes all contact lists, downloads (i.e.
third-party software applications, ringtones,
games and graphics) and any other data
added to your device. In addition, if your
wireless device utilizes a SIM or Multimedia card, please remove the card before
submitting the device and store for later use
when your device is returned, Q1, LLC is
not responsible for and does not guarantee
restoration of any third-party software, personal information or memory data contained
in, stored on, or integrated with any wireless device, whether under warranty or not,
returned to Q1, LLC for repair or service.
To obtain repairs or replacement within the
terms of this Warranty, the product should be
delivered with proof of Warranty coverage
(e.g. dated bill of sale or original receipt),
the consumer’s return address, daytime
phone number and/or fax number and complete description of the problem, transportation prepaid, to the Company at the address
shown below or to the place of purchase for
repair or replacement processing. In addition, for reference to an authorized Warranty
station in your area, you may telephone in
the United States (800) 467-5842.
THE EXTENT OF THE COMPANY’S
LIABILITY UNDER THIS WARRANTY
IS LIMITED TO THE REPAIR OR REPLACEMENT PROVIDED ABOVE AND,
IN NO EVENT, SHALL THE COMPANY’S LAIBILITY EXCEED THE PURCHASE PRICE PAID BY PURCHASER
FOR THE PRODUCT.
ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE, SHALL BE
LIMITED TO THE DURATION OF THIS
WRITTEN WARRANTY. ANY ACTION
FOR BREACH OF ANY WARRANTY
MUST BE BROUGHT WITHIN A PERIOD
OF 10 MONTHS FROM THE DATE OF
ORIGINAL PURCHASE. IN NO CASE
SHALL THE COMPANY BE LIABLE
FOR A SPECIAL CONSEQUENTIAL OR
INCIDENTAL DAMAGES FOR BREACH
OF THIS OR ANY OTHER WARRANTY,
EXPRESS OR IMPLIED, WHATSOEVER.
THE COMPANY SHALL NOT BE LIABLE FOR THE DELAY IN RENDERING
SERVICE UNDER THIS WARRANTY OR
LOSS OF USE DURING THE TIME THE
PRODUCT IS BEING REPAIRED OR
REPLACED.
No person or representative is authorized to
assume for the Company any liability other
than expressed herein in connection with the
sale of this product.
Some states or provinces do not allow
limitations on how long an implied warranty
lasts or the exclusion or limitation of incidental or consequential damage so the above
limitation or exclusions may not apply to
you. This Warranty gives you specific legal
rights, and you may also have other rights,
which vary from state to state or province to
province.
IN USA:
Q1, LLC.
1500 Tradeport Drive
Orlando, FL 32824
1-800-467-5842

---

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