Atandt 952 Users Manual

952 ATT 952 Manual

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Two-Line Speakerphone 952

Fold open this manual for information about this

telephone’s installation and operation. Please

also read Part 1 — Important Product Information.

AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced American Telephones.

© 2001 Advanced American Telephones. All rights reserved.

Printed in China. Issue 1AT&T 7/01

USER’S MANUAL

Part 2

1

INSTALLATION

2

Before You Install

NOTE: To use this product as a two-line phone,

you must have a two-line modular jack or two

separate one-line modular jacks. To use both lines

of a two-line telephone, your local telephone

company must provide two telephone numbers.

Batteries

Before using the telephone, you should install four

AA batteries (not included). If you are connecting

only Line 1 or only Line 2, use two batteries, as

indicated on the bottom of the phone. If you are

connecting both lines, use four batteries.

You can use the phone without batteries to dial and

receive calls using the handset, but it requires batteries

to power the Line Status lights, the headset, and the

Auto Redial feature.

1 Turn the telephone upside down (Figure 1).

2 Remove the base by pressing the tabs located

on the top of the base.

3 Press down on the tab located between the

arrows on battery cover (Figure 2). Remove

the battery cover and insert new AA

batteries, not included (Figure 3).

4 Replace the battery cover.

CAUTION: Always unplug the line cord before

installing new AA batteries.

Figure 2

Figure 3

Figure 1

3

INSTALLATION

1 Connect line cord(s) to telephone.

• If you have a two-line jack, use only the line

cord with the clear modular plugs on each

end. Plug one end into the jack labeled L1

OR L1/L2 on the back of the telephone.

• If you have two separate jacks, use both line

cords. Insert one end of the cord with the

blue plugs into the jack labeled L1 OR L1/L2

on the back of the telephone. Insert one end

of the cord with the clear plugs into the jack

labeled L2 on the back of the telephone.

2 Attach the base.

Turn the base so that the larger end of the base is

toward the top of the telephone. Attach the base

by inserting the tabs into the slots. Push down on

the large end of the base to lock it into place.

3 Connect the line cord(s) to your modular

jack(s).

•If you have a two-line jack, plug the

free end of the line cord into a modular

telephone jack. Make sure the cord snaps

firmly into place.

•If you have two separate jacks, plug the

free end of the cord with the blue plugs into

the modular jack for Line 1. Plug the free

end of the cord with the clear plugs into the

modular telephone jack for Line 2. Make sure

the cords snap firmly into place.

4 Connect handset to telephone.

5 Set Dial Mode.

This product comes set for touch tone dialing.

Make sure you choose the correct dialing method

(TONE or PULSE); dial pulse dialing will not work

if you have touch tone service.

To set for dial pulse (rotary) service, lift handset

and press Lor l, then press P,#,#,

#,3. To change back to touch tone service, press

P,#,#,#,8.

To switch from pulse to tone dialing during a

phone call, see “Temporary Tone” under

TELEPHONE OPERATION.

6 Check for dial tone.

Press L, lift the handset, press K

or press h, and listen for a dial tone.

Then press l. If you cannot hear a dial tone,

turn to IN CASE OF DIFFICULTY.

7 Confirm Lines 1 and 2.

To determine which line is which, press L

and call one of your telephone numbers. If you

hear a busy signal, Line 1 is the number you called.

If Line 2 rings, it is the number you called.

Data Port

If you want to connect another device (such as a

modem or fax machine) to the wall jack, you can use

the jack on the phone labeled DATA L2. The data port

uses Line 2; a call picked up on Line 2 at another

extension may interrupt a fax, modem, or message

transmission.

Headset Jack

You can use this telephone hands-free

when you install any AT&T 2.5 mm

headset, purchased separately.

Plug the headset into the jack.

Do not force the connection,

but make sure the plug fits

securely.

Table/Desk

Telephone Line

Cord with blue

modular plugs

Telephone Line Cord with

clear modular plugs

Modular

Jack for

Line 1

Modular

Jack for

Line 2

Telephone Line

Cord with clear

modular plugs

Two-line

Modular

Jack

INSTALLATION

4

3 Reverse handset tab.

To mount the telephone on a wall, you must

reverse the handset tab. This tab holds the

handset when you hang up.

Hold down the switchhook, and slide the tab

up and out of its slot. Turn the tab so that the

curved end is up. Insert the tab back into its slot.

1 Connect bundled line cord(s) to the telephone.

Leave the telephone line cord(s) bundled.

•If you have a two-line wall jack, use only

the line cord with the clear modular plugs on

each end. Plug one end into the jack labeled

L1 OR L2 on the back of the telephone.

Place the bundled line cord in the open area

under the set.

•If you have two separate wall jacks, use

both line cords.

Leave the cord with

the blue plugs

bundled. Plug one

end of this cord into

the jack labeled L1

OR L1/L2 on the

back of the

telephone.

Unbundle the cord

with the clear plugs. Plug one end of this

cord into the jack labeled L2 on the back of

the phone. Rebundle the cord and store it in

the open area under the set.

2 Attach the base.

Turn the base so that the larger end of the base

is toward the bottom of the telephone. Attach

the base by inserting the tabs into the slots.

Push down on the large end of the base to lock

it into place.

Wall

4 Connect the line cord(s) to modular wall

jack(s) and mount phone onto wall jack.

•If you have a two-line jack, plug the free

end of the line cord into the modular wall

jack. Make sure the cord snaps firmly into

place. Place the phone on the wall jack

mounting studs and pull down until it is

held securely.

•If you have two separate jacks, plug the

free end of the cord with the blue plugs into

the jack for Line 1. Plug the free end of the

cord with the clear plugs into the jack for

Line 2. Make sure the cords snap firmly into

place. Place the phone on the wall jack

mounting studs and pull down until it is

held firmly in place.

Follow Steps 4 through 7under Table Installation.

TELEPHONE OPERATION

5

Mute

Press to prevent the

other party from hearing

you. Press again to return

to conversation.

Make a Call

Press a LINE button

and lift the handset

— OR —

Press K

— OR —

Press h, then

dial the call.

Answer a Call

Press a LINE button

and lift the handset

— OR —

Press K

— OR —

Press h.

End a Call

Hang up

— OR —

Press K(if on

speakerphone call)

— OR —

Press h(if on

headset call).

Flash

Press Finstead

of pressing the

switchhook to

activate services such

as Call Waiting or

3-Way Calling. You

may have to press

other buttons before

or after Fas

explained in the

custom-calling

instructions

provided by your

local telephone

company.

Temporary Tone

If you have dial pause (rotary) service you can change from pulse

to tone dialing during a call by pressing t.

1Dial the telephone number.

2Press t. All buttons pressed after this send tone signals.

3After you hang up, the phone returns to pulse dialing.

RINGER Volume

Set each switch

to OFF,LO or HI.

You can dial and

answer calls

normally with

one or both

switches set

to OFF.

Line Status Lights

Red on: line in use

Red flashing: line on hold

Green flashing: line ringing

Light is on when

MUTE is active.

Handset/Speakerphone/

Headset Volume

While on a call press

VOLUME +to increase,

or VOLUME -to

decrease volume.

Appropriate light goes

on when headset or

speakerphone is in use.

Hold

Press to put a line on

hold. You can hang

up the handset. To

return to the call,

press the appropiate

LINE button and

lift the handset

— OR —

Press h

— OR —

Press K

— OR —

Lift the handset of

an extension phone

on the same line.

Redial

Press Lor l,

then lift the handset

— OR —

Press K

— OR —

Press h, then press

ato call the the

last number (up to 24

digits) dialed on the line.

Automatic Redial

This phone can automatically and repeatedly redial

the last number you called. Press Lor l, then

press awithout lifting the handset or

pressing Kor h. You will hear the

numbers being dialed. When the call is answered, you

must either lift the handset or press Kor

hto talk.

If the line called is busy, the phone will redial every

40 seconds up to 10 times (timing begins when the

phone is on hook).

To stop automatic redialing at any time, press

aagain. Lifting the handset or pressing

Kor hwill also cancel Automatic Redial.

NOTE: This feature will not work if Cis

pressed. This feature works when the handset is

on hook.

Switching Between Lines During a Call

During a call on one line, you can make or answer a

call on the other line by pressing H. You can use

the Hand LINE buttons to switch back and forth

between calls as often as necessary.

Example: While using Line 1, Line 2 rings:

1Press Hto hold Line 1.

2Press lto answer the other call.

3Press Lto hang up Line 2 and return

to your first call

— OR —

Press Hto hold Line 2, and press L

to return to your first call.

Conference Calls

You can use both lines at the same time to set up

a three-way conference call.

1Make or answer a call and press H.

2Establish a call on the other line.

3Press C.

4Hang up to end a conference call.

If one caller hangs up during a conference call, you

might hear a dial tone. Press the LINE button of the

remaining call to disconnect the other line and

eliminate the dial tone.

NOTE: Under certain circumstances, the far-end

parties on a conference call may not hear one

another clearly.

Conference Call Options

To place a conference call on Hold:

1Press Hto hold both lines.

2Press Cto release Hold then lift the

handset or press Kor hand

continue your conference call.

To talk privately with one caller:

1Press the LINE button of the person with

whom you want to speak privately then lift

the handset or press Kor h.

2Press Cto continue your conference

call.

To disconnect one party from a conference call and

keep the other on the line, press the LINE button of

the call you want to continue.

NOTE: If you leave the Cbutton down after

a conference call, then dial another number, your

call might be completed, but you might hear a busy

signal from the other line. Press H, then press

each LINE button until you identify the line being

used for your completed call.

TELEPHONE OPERATION

6

TELEPHONE MEMORY

7

Directory Card

Remove the plastic

cover and the

directory card.

Write your

telephone

numbers in the

spaces provided,

and write the

telephone

numbers (or

names) that you

want to store in

each memory

location. Replace

the card and

plastic cover in

the space

provided.

Two-Touch

Dialing

The 16 gray spaces

on the directory

card are two-touch

memory locations.

To dial one of these

numbers you must

press l, then

the memory button

next to the number.

One-Touch Dialing

The 16 white spaces on

the directory card are

one-touch memory

locations. You can dial

one of these numbers by

pressing the memory

button next to the number.

Storing Memory Numbers

1Lift the handset.

2Press and release P.

3Enter the telephone

number you want to store

(up to 24 digits) or press

ato store the last

number dialed.You will

hear a beep each time you

press a button. Press P

to store a three-second

dialing delay.

4Press and release a

one-touch location

— OR —

Press and release l,

then a two-touch location.

You will hear a two-beep

confirmation tone.

5Hang up.

Repeat Steps 1-5 to

store another number.

Erasing Numbers

To remove a number from memory, enter another number in the

same location. To clear a memory location and leave it empty,

1Press Lor l, then lift the handset.

2Press P.

3Press the button of the memory location you want to clear.

Dialing Memory Numbers

1Press Lor l.

2Lift the handset

— OR —

Press K

— OR —

Press hand listen

for dial tone.

3Press and release a one-touch

memory location

— OR —

Press and release l

then a two-touch memory

location.

If you have difficulty operating this phone, try

the suggestions below. For Customer Service,

visit our website at www.telephones.att.com or

call 1 800 222–3111. Please retain your receipt

as your proof of purchase.

No Dial Tone

• Make sure all plugs are connected properly.

Inspect the line cord connections at the modular

jack(s) and at the telephone. Also inspect the

coiled handset cord connection at both ends.

• Make sure a line is selected (Line 1 or Line 2).

• Make sure Hold is not activated.

• If you do not hear a dial tone when you press

h, make sure the headset is firmly

connected at the jack.

Call Cannot Be Dialed Or Is Dialed

Slowly

• This product comes set for touch tone (TONE)

dialing. Make sure you choose the correct dialing

mode, touch tone dialing will not work if you

have dial pulse (PULSE) service.

• If you just used Temporary Tone, leave the

handset on the base for a few seconds before

making another call.

Automatic Redial Interrupted

• If the phone rings during the Automatic Redial

sequence, you will cancel it if you lift the

handset, press Kor press hto take

the call.

• Lifting the handset, pressing Kor pressing

hwill cancel Automatic Redial.

• Low battery power can affect Automatic Redial.

For information about changing batteries, see

“Batteries” under INSTALLATION.

Difficulty Storing Numbers In Memory

• Review “Storing Memory Numbers” under

TELEPHONE MEMORY to make sure you are

pressing the correct sequence of buttons.

• If you are interrupted by a recorded

announcement telling you to hang up (or a

loud buzzing noise), hang up and try to enter

the number more quickly.

• Try calling the number you want to enter into

memory. When the call is ended, press P,

aand a memory button.

• If someone lifts an extension phone while you

are storing numbers in memory, programming

might be interrupted. Make sure all extensions

are on hook while storing numbers in memory.

• You might not hear the confirmation beep if

the handset volume is set too low, or if you

are in a noisy location.

• Do not put the phone on Hold while storing

numbers.

Problems With Line Status Lights

• Make sure all plugs are connected properly.

Inspect the line cord connections at the modular

jack(s) and at the telephone. Also inspect the

coiled handset cord connections at both ends.

• Try replacing old batteries. See “Batteries” under

INSTALLATION.

• Make sure the batteries are correctly installed,

and that the battery contact surfaces and battery

case are clean.

• If only one telephone line is connected, make

sure that only the batteries for that line (as

labeled on the battery compartment) are

installed.

Cannot Answer Call Pressing h

• Make sure the headset is firmly connected

at the jack.

Telephone Does Not Ring

• Make sure the RINGER switch is set in the LO

or HI position.

• If there are several other telephones on the

same line, try disconnecting some of the other

telephones. Having too many telephones

connected can also create problems such as

low ringer volume, or impaired sound quality

during calls.

IN CASE OF DIFFICULTY

8