Aten Technology Altusen Km0832 Users Manual

KM0832 to the manual 893d545a-a047-438c-91eb-4f2002874a40

2015-02-06

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KM0832 User Manual

8 Console 32 Port

Matrix KVM Switch

KM0832

User Manual

www.aten.com

KM0832 User Manual

FCC Information

This is an FCC Class A product. In a domestic environment this product may

cause radio interference in which case the user may be required to take

adequate measures.

This equipment has been tested and found to comply with the limits for a Class

A digital device, pursuant to Part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful interference when

the equipment is operated in a commercial environment. This equipment

generates, uses and can radiate radio frequency energy and, if not installed and

used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment in a

residential area is likely to cause harmful interference in which case the user

will be required to correct the interference at his own expense.

KM0832 User Manual

iii

User Notice

All information, documentation, and specifications contained in this manual

are subject to change without prior notification by the manufacturer. The

manufacturer makes no representations or warranties, either expressed or

implied, with respect to the contents hereof and specifically disclaims any

warranties as to merchantability or fitness for any particular purpose. Any of

the manufacturer's software described in this manual is sold or licensed “as is.”

Should the programs prove defective following their purchase, the buyer (and

not the manufacturer, its distributor, or its dealer), assumes the entire cost of all

necessary servicing, repair and any incidental or consequential damages

resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV

interference caused by unauthorized modifications to this device. It is the

responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation

of this system if the correct operational voltage setting was not selected prior

to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS

CORRECT BEFORE USE.

KM0832 User Manual

Safety Instructions

General

Read all of these instructions. Save them for future reference.

Follow all warnings and instructions marked on the device.

Do not place the device on any unstable surface (cart, stand, table, etc.). If

the device falls, serious damage will result.

Do not use the device near water.

Do not place the device near, or over, radiators or heat registers.

The device cabinet is provided with slots and openings to allow for

adequate ventilation. To ensure reliable operation, and to protect against

overheating, these openings must never be blocked or covered.

The device should never be placed on a soft surface (bed, sofa, rug, etc.) as

this will block its ventilation openings. Likewise, the device should not be

placed in a built in enclosure unless adequate ventilation has been

provided.

Never spill liquid of any kind on the device.

Unplug the device from the wall outlet before cleaning. Do not use liquid

or aerosol cleaners. Use a damp cloth for cleaning.

The device should be operated from the type of power source indicated on

the marking label. If you are not sure of the type of power available,

consult your dealer or local power company.

The device is equipped with a 3-wire grounding type plug. This is a safety

feature. If you are unable to insert the plug into the outlet, contact your

electrician to replace your obsolete outlet. Do not attempt to defeat the

purpose of the grounding-type plug. Always follow your local/national

wiring codes.

Do not allow anything to rest on the power cord or cables. Route the

power cord and cables so that they cannot be stepped on or tripped over.

If an extension cord is used with this device make sure that the total of the

ampere ratings of all products used on this cord does not exceed the

extension cord ampere rating. Make sure that the total of all products

plugged into the wall outlet does not exceed 15 amperes.

To help protect your system from sudden, transient increases and

decreases in electrical power, use a surge suppressor, line conditioner, or

uninterruptible power supply (UPS).

KM0832 User Manual

When connecting or disconnecting power to hot pluggable power supplies,

observe the following guidelines:

Install the power supply before connecting the power cable to the power

supply.

Unplug the power cable before removing the power supply.

If the system has multiple sources of power, disconnect power from the

system by unplugging all power cables from the power supplies.

Never push objects of any kind into or through cabinet slots. They may

touch dangerous voltage points or short out parts resulting in a risk of fire

or electrical shock.

Do not attempt to service the device yourself. Refer all servicing to

qualified service personnel.

If the following conditions occur, unplug the device from the wall outlet

and bring it to qualified service personnel for repair.

The power cord or plug has become damaged or frayed.

Liquid has been spilled into the device.

The device has been exposed to rain or water.

The device has been dropped, or the cabinet has been damaged.

The device exhibits a distinct change in performance, indicating a need

for service.

The device does not operate normally when the operating instructions

are followed.

Only adjust those controls that are covered in the operating instructions.

Improper adjustment of other controls may result in damage that will

require extensive work by a qualified technician to repair.

KM0832 User Manual

Rack Mounting

Before working on the rack, make sure that the stabilizers are secured to

the rack, extended to the floor, and that the full weight of the rack rests on

the floor. Install front and side stabilizers on a single rack or front

stabilizers for joined multiple racks before working on the rack.

Always load the rack from the bottom up, and load the heaviest item in the

rack first.

Make sure that the rack is level and stable before extending a device from

the rack.

Use caution when pressing the device rail release latches and sliding a

device into or out of a rack; the slide rails can pinch your fingers.

After a device is inserted into the rack, carefully extend the rail into a

locking position, and then slide the device into the rack.

Do not overload the AC supply branch circuit that provides power to the

rack. The total rack load should not exceed 80 percent of the branch circuit

rating.

Ensure that proper airflow is provided to devices in the rack.

Do not step on or stand on any device when servicing other devices in a

rack.

KM0832 User Manual

vii

Package Contents

The KM0832 package consists of:

1 KM0832 Matrix KVM Switch

1Power Cord

1 Rack Mount Kit (brackets and Phillips head hex screws M3 x 8)

1 Foot Pad Set (4 pcs.)

1 User Manual*

1 Quick Start Guide

1 Registration Card

Check to make sure that all of the components are present and in good order.

If anything is missing, or was damaged in shipping, contact your dealer.

Read this manual thoroughly and follow the installation and operation

procedures carefully to prevent any damage to the switch or to any other

devices on the KM0832 installation.

*Changes may have been made to the manual since it was printed. Please

visit our Website to check for the most up-to-date version.

Manual Part No. PAPE-0257-1AXG

Printing Date: 10/2006

All other brand names and trademarks are the registered property of their respective owners.

KM0832 User Manual

viii

Contents

FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

User Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

ALTUSEN Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv

Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Chapter 1.

Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Benefits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Consoles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

KM0832 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

KM0832 Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Chapter 2.

Installation

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Stacking and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Rack Mounting—Split . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Rack Mounting—Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Rack Mounting—Rear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Single Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Multilevel Installations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Cascading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Protocol Interface Cascading . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Daisy Chaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Network Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Topology Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

KM0832 User Manual

Basic Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Switching Station Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Hot Plugging User Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Chapter 3.

Administrator Utility

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Setting the IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

KM0832 Administrator Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Port Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Naming Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Setting the Webpage Session Timeout. . . . . . . . . . . . . . . . . . . . . . . . . . .37

Network Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

System Event Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Group Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Adding Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

User Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Modifying User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Deleting User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Port Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Accessing Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Managing Port Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Cascaded Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Configuring Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Setting the OSD View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

View Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Set Port ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Display Duration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Set Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Configuring OSD User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Search. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Performing the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

KM0832 User Manual

Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Backup and Restore Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Viewing and Ending User Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Viewing and Clearing the Log File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Viewing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Viewing Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Logging Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Chapter 4.

OSD Operation

OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

OSD Main Screen Headings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Cascaded Protocol Interface Installations. . . . . . . . . . . . . . . . . . . . . . 80

OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

F1: HELP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

F2: VIEW. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

F3: SET. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

F4: ADM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

ACCOUNT MANAGEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

PORT MANAGEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

STATION MANAGEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

SYSTEM INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

SADM CONFIGURATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

F5: SCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

F7: SCAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

F8: LOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Chapter 5.

Hotkey Operation

Hotkey Port Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Invoking Hotkey Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Selecting the Active Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Auto Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Setting the Scan Interval: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Invoking Auto Scan: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Chapter 6.

Keyboard Emulation

Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Sun Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Appendix

KM0832 User Manual

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Additional Installation Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Restoring Original Factory Default Settings . . . . . . . . . . . . . . . . . . . . . .112

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Index

KM0832 User Manual

xii

About This Manual

This user manual is provided to help you get the most from your KM0832

system. It covers all aspects of installation, configuration, and operation. An

overview of the information found in the manual is provided below.

Overview

Chapter 1, Introduction, introduces you to the KM0832 System. Its

purpose, features, and benefits are presented, and its front and back panel

components are described.

Chapter 2, Installation, provides step-by-step instructions for setting up

your installation, and explains some basic operating procedures.

Chapter 3, Administrator Utility, describes how to log into the KM0832

with your browser and explains the administrative procedures that are

employed to configure the KM0832’s working environment using the KM0832

Administrator Utility.

Chapter 4, OSD Operation, provides detailed information for configuring

and controlling your installation using the KM0832’s intuitive, mouse-driven

On Screen Display (OSD) menus.

Chapter 5, Hotkey Operation, explains the concepts and procedures used

to control the KM0832 from the keyboard.

Chapter 6, Keyboard Emulation, lists the keys for a PC-compatible

keyboard to emulate the functions of the Mac and Sun keyboards.

An Appendix at the end of the manual provides technical and

troubleshooting information.

KM0832 User Manual

xiii

Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means

to press the Enter key. If keys need to be chorded, they

appear together in the same bracket with a plus sign

between them: [Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

♦Bullet lists provide information, but do not involve sequential

steps.

→Indicates selecting the option (on a menu or dialog box, for

example), that comes next. For example, Start → Run

means to open the Start menu, and then select Run.

Indicates critical information.

KM0832 User Manual

xiv

ALTUSEN Information

Technical Support

Getting Help

For additional help, advice, and information, ALTUSEN provides several

support options. If you need to contact ALTUSEN technical support with a

problem, please have the following information ready beforehand:

Product model number, serial number, and date of purchase.

Your computer configuration, including operating system, revision level,

expansion cards, and software.

Any error messages displayed at the time the error occurred.

The sequence of operations that led up to the error.

Any other information you feel may be of help

North America Technical

Phone Support

Registered ALTUSEN product owners are entitled to

telephone technical support. Call the ALTUSEN

Technical Support Center: 949-453-8885.

International Technical

Phone Support

1. Contact your local dealer.

2. Call the ALTUSEN Technical Support Cen-

ter:(886-2) 8692-6959.

Email Support E-mail your questions and concerns to:

support@aten.com

Online Support

Troubleshooting

Documentation

Software Updates

Online troubleshooting that describes the most com-

monly encountered problems and offers possible

solutions to them; online documentation (including

electronically available manuals); and the latest driv-

ers and firmware for your product are available at the

ALTUSEN Website: http://www.aten.com

KM0832 User Manual

Product Information

For information about all of ALTUSEN's products and how they can help you

connect without limits, visit ALTUSEN on the web or contact an ALTUSEN

Authorized Reseller.

In the United States of America, call: 866-ALTUSEN (258-8736)

In Canada and South America, call: 949-453-8885

In all other locations, call: 886-2-8692-6789

Visit ALTUSEN on the Web at http://www.aten.com for a list of locations

and telephone numbers

KM0832 User Manual

xvi

This Page Intentionally Left Blank

Chapter 1

Introduction

Overview

The KM0832 Matrix KVM Switch gives IT administrators in large

corporations advanced control of multiple servers. Operators working at up to

eight consoles (monitor, keyboard, and mouse) can independently and

simultaneously take direct control of up to 32 computers. By cascading

additional KM0832 and daisy chaining KM0432, 8 operators can access and

control more than 8,000 computers.

The 8 consoles belonging to the master station (the root, or highest level

KM0832) are able to access all the computers on the installation—those that

are directly connected as well as those that are daisy chained and cascaded. The

4 consoles belonging to each of the slave stations (the daisy chained KM0432

switches) can only access the computers that are connected to them on the same

daisy chain level (directly connected and cascaded).

The KM0832 features a modular design with automatic console conversion

that allows any combination of PS/2 and USB consoles to control any

combination of PS/2, USB, Sun, Mac, and serial computers. The RJ-45 KVM

port (CPU port) connectors, combined with Auto Signal Compensation (ASC),

allow signals to travel up to 300 meters between console module and KVM

adapter cable (CPU module) and still maintain high video resolution,

eliminating the need for KVM extenders, and allowing the installation to take

advantage of the internal Cat 5e and Cat 6 wiring built in to most modern

commercial buildings. In addition, use of RJ-45 connectors saves precious IT

real estate by allowing a full 8 user ports and 32 KVM ports to reside in a single

1U system housing.

Setup is fast and easy—plugging cables into their appropriate ports is all that

is entailed. Because the KM0832 intercepts keyboard and mouse input directly,

there is no software to configure, so there is no need to get involved in complex

installation routines or be concerned with incompatibility problems.

Access to any computer is easily accomplished either by means of a powerful

menu-driven On Screen Display (OSD) system, or by entering Hotkey

combinations from the keyboard. A convenient Auto Scan feature also permits

automatic scanning and monitoring of the activities of all computers running

on the installation one-by-one.

KM0832 User Manual

Features

Eight consoles independently and simultaneously control up to 32 directly

connected computers

Supports up to 1024 user accounts

Supports up to 256 group accounts

Easy Web browser access to the KM0832 Administrator Utility to

configure and maintain the KVM switch

The KM0832 Administrator Utility supports access from a Virtual Private

Network (VPN)

Saves valuable time—backup and restore settings when changing root

stations1

Three user account levels: Super Administrator, Administrator, and User

Cascades three levels to support more than 8,000 computers

Multiplatform support: PC, Mac, Sun, and serial

Detachable front panel for easy access to front and rear of unit

Console conversion—any type of console can control any type of

computer; mixed combinations (PS/2 & USB) supported on both the

console and computer sides

Additional user port on front panel for easy system maintenance2

Hot pluggable—add or remove components without having to power off

the switch

No software to install

Convenient computer selection via intuitive hotkey combinations or On

Screen Display (OSD) menus

Daisy chain up to 7 additional KM0432 stations3

OSD port list automatically expands when stations are added—port names

are automatically reconfigured when the station sequence is changed

OSD screen automatically adjusts to resolution changes

Auto Scan feature for monitoring user-selected computers

1. Backup user and group accounts, station names, port access rights,

and user profile settings.

2. Shares the same bus with User Port 1 on the rear panel.

3. If this feature is not operative on your unit, you will need a newer

version of the firmware. Contact your dealer for details.

Chapter 1. Introduction

PS/2 keyboard and mouse emulation—computers boot even when the

console focus is elsewhere

LCD, VGA, SVGA, XGA, and MultiSync support; DDC2B

Superior video quality—1024 x 768 @ 60Hz for up to 300m; 1920 x 1440

@ 60Hz (distance depends on installation environment)

Auto Signal Compensation (ASC) assures optimum video resolution for

distances up to 300m between computers and consoles—no DIP switch

setting required

Free lifetime firmware upgrades

Compact design—rack mounts in only 1U of rack space

Multi-architecture compatibility

PC (x86/x64)

Macintosh PowerPC

Sun Microsystems Sparc

Benefits

The KM0832 Matrix KVM Switch saves time and money by allowing a single

console to manage each of the connected computers. A KM0832 installation

provides the following benefits:

Eliminates the cost of a keyboard, monitor, and mouse for each computer.

Eliminates the need for additional space for extra components.

Saves on energy costs.

Eliminates the inconvenience, time and effort required to move from one

computer to another.

Allows centralized control of computers located at non-contiguous

locations on the site.

KM0832 User Manual

System Requirements

Consoles

The following hardware components are required for each console:

A VGA, SVGA, or MultiSync monitor capable of displaying the highest

resolution provided by any computer in the installation

Keyboard and mouse (PS/2 or USB)

Console modules are required to connect consoles to the KM0832. They

provide flexibility for your installation by allowing PS/2 and USB interfaces to

be mixed and matched at the console side. The console modules currently

available are listed in the table below. Contact your dealer for details or refer

to the documentation included with your console module.

Computers

The following hardware components are required for each computer:

A VGA, SVGA, or MultiSync video graphics card with an HDB-15 port;

or, for legacy Sun systems, a Sun 13W3 video port

PS/2 mouse and keyboard ports (6-pin Mini-DIN), or at least one USB

port; or, for legacy Sun systems, a Sun style keyboard port (8-pin Mini-

DIN)

KVM adapter cables (CPU modules) are required to connect computers to the

KM0832. Similar to console modules, they allow PS/2, USB, Sun, Mac, and

serial computers to be attached to the KM0832. The KVM adapter cables

currently available are listed in the table below. Contact your dealer for details.

Function Model Number

PS/2 Console Module KA9222

PS/2-USB Combo Graphic Console Module KA9233

USB Console Module KA9272

Function Model Number

KVM adapter

cable

(CPU module)

For PS/2 computers KA9120

For Sun legacy computers KA9130

For Sun USB computers KA9131

For serial devices KA9140

For USB computers KA9170

Chapter 1. Introduction

Cables

One or more of the following cables are required for use with the KM0832:

Operating Systems

The KM0832 supports the following operating systems:

Microsoft® Windows® 95, 98, 98SE, ME, NT, 2000, XP or later

Mac OS® 8.6, 9.0, 9.1, X, 10.1, 10.2, 10.3 or later

RED HAT® Linux® 6.0, 7.1, 7.2, 7.3, 8.0 or later

Mandriva 9.0 or later

SUSE Linux 8.2 or later

Free BSD 3.5.1, 4.2, 4.3, 4.5 or later

Sun Solaris™ 8 or later

Novell NetWare 5.0, 6.0 or later

IBM OS/2 Warp Ver 2.0

IBM AIX 4.3 or later

Microsoft DOS 6.22

Function Type

Console module or KVM adapter cable to KM0832

(see p. 109)

Cat 5 cable

Daisy chain cables LIN5-50H1-H12 (15 cm)

2L-1700KM (60 cm)

2L-1701KM (1.2 m)

2L-1704KM (4 m)

KM0832 User Manual

KM0832 Front View

1. POWER LED

Lights to indicate that the KM0832 is powered on.

2. KVM Port LEDs

The port LEDs are multicolored (red/green/amber) and provide status

information about their corresponding KVM ports as follows:

3. User Port LEDs

Lights (green) to indicate that the console connected to the corresponding

port is online. Flashes when cascaded from the KVM port(s) of a parent

KVM station.

Color Condition Indication

Amber Steady Port is selected; connected computer is on

Flashing Port is selected; port is cascaded to a powered on

KVM switch

Red Steady Port is selected; connected computer is off

Green Steady Port is not selected; connected computer is on

Flashing Port is not selected; port is cascaded to a powered on

KVM switch

Off Port is not selected; connected computer is off

5 6

2 3

Chapter 1. Introduction

4. SYSTEM RESET Button

Pressing and holding in this switch for more than three seconds

performs a system reset.

Note: This switch is semi-recessed and must be pushed with a thin

object—such as the end of a paper clip or a ballpoint pen.

5. USER PORT 1 Switch

This switch selects which USER PORT 1 is active—the one on the front

panel or the rear panel. Set it to FRONT to activate USER PORT 1 on the

front panel; set it to REAR to activate USER PORT 1 on the rear panel.

6. USER PORT 1 (Maintenance Port)

This port is provided for convenient and easy access for system

maintenance. It shares the same function with USER PORT 1 on the rear

panel. By switching the USER PORT 1 switch to FRONT, USER PORT 1

on the rear panel is deactivated and USER PORT 1 on the front panel is

activated. Use it just as you would any other user port. (You must return

the USER PORT 1 switch to the REAR position to reactivate USER PORT

1 on the rear panel.)

KM0832 User Manual

KM0832 Rear View

1. Power Socket

The power cord to the AC source plugs in here.

2. POWER Switch

This is a standard rocker switch that powers the station on and off.

3. CONFIGURATION Port

The KM0832 is connected to the local network via the

CONFIGURATION port. It provides access to the KM0832 Administrator

Utility to configure the switch, create and manage user and group

accounts, set device access permissions, upgrade firmware, etc.

4. F/W UPGRADE Switch

During normal operation and while performing a firmware upgrade, the

firmware upgrade recovery switch should be in the NORMAL position.

See p. 67 for firmware upgrade recovery details.

5. CHAIN OUT Port

When daisy chaining stations (see p. 23), the CHAIN OUT port is used to

connect the lower stations in the chain.

Note: If this feature is not operative on your unit, you will need a newer

version of the firmware. Contact your dealer for details.

2 3 4

Chapter 1. Introduction

6. USER PORT

The Cat 5 cables from the console modules plug in here.

USER PORT 1 shares its KVM access with USER PORT 1 on the front

panel. The USER PORT 1 switch (front panel) controls which of the

two ports is active. See USER PORT 1 Switch, page 7, for more

information.

7. KVM Ports

The Cat 5 cables that link the KVM adapter cables to the KM0832 plug in

here.

KM0832 User Manual

This Page Intentionally Left Blank

Chapter 2

Installation

Overview

For convenience and flexibility that allows mixing the PS/2 and USB

interfaces, the KM0832's design utilizes console modules that act as signal

translation intermediaries between the consoles and the switch, and KVM

adapter cables, that serve as intermediaries between the switch and the

computers:

A separate console module is required for each console; likewise, a separate

KVM adapter cable is required for each computer. The console modules and

KVM adapter cables are listed in the Cables section on page 4. Consult your

dealer to find out which console modules and KVM adapter cables best fit your

needs.

KM0832

KA9222/

KA9272/

KA9233

KA9120

KA9130

KA9131KA9170

KA9140

KM0832 User Manual

Before you Begin

Stacking and Rack Mounting

The KM0832 can be stacked on the desktop or rack mounted by a variety of

different methods in 1U of rack space. The procedures for each method are

described in the following sections.

Note: Allow at least 5.1 cm on each side for adequate ventilation and 12.7 cm

at the rear for power cord and cable clearance.

Stacking

The KM0832 can be placed on any level surface that can safely support its

weight and the weight of the attached cables. Ensure that the surface is clean

and free of materials that can block the exhaust vents or otherwise interfere

with normal operation of the switch. A foot pad set is included with the unit.

Peel the protective backing off of the foot pads, and then affix the foot pads to

the bottom panel of the KM0832 at the corners, as shown in the diagram below.

1. Important safety information regarding the placement of this

device is provided on page iv. Please review it before proceed-

ing.

2. Ensure that all equipment to be connected is powered off.

3. Make sure that all devices you will be connecting up are

properly grounded.

4. Unplug the power cords of any computers that have the

Keyboard Power On function.

Chapter 2. Installation

Rack Mounting—Split

1. Remove the four screws from the sides of the unit, two at the front and two

at the rear. The two screws at the front secure the detachable front panel to

the chassis.

2. Detach the front panel from the chassis; however, leave the cables

attached. Use the M3 x 8 Phillips head hex screws supplied with the rack

mounting kit to screw the rack mounting brackets into the sides of the

front panel and chassis.

Phillips head hex

M3 x 6

Phillips head hex

M3 x 8

KM0832 User Manual

3. Place the switch in the rack. Position it so that the holes in the mounting

brackets line up with those in the rack. Secure the mounting brackets to the

front and rear of the rack. Cage nuts are provided for racks that are not

prethreaded.

Chapter 2. Installation

Rack Mounting—Front

1. Remove the two screws that secure the detachable front panel to the chas-

sis. (See Step 1 under Rack Mounting—Split, page 13.)

2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting

kit to screw the rack mounting brackets into the sides at the front of the

unit.

3. Place the switch in the rack. Position it so that the holes in the mounting

brackets line up with those in the rack. Secure the mounting brackets to the

front of the rack. Cage nuts are provided for racks that are not prethreaded.

Phillips head hex

M3 x 8

KM0832 User Manual

Rack Mounting—Rear

1. Remove the two screws from the sides at the rear of the unit. (See Step 1

under Rack Mounting—Split, page 13.)

2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting

kit to screw the rack mounting brackets into the sides at the rear of the

unit.

3. Place the switch in the rack. Position it so that the holes in the mounting

brackets line up with those in the rack. Secure the mounting brackets to the

rear of the rack. Cage nuts are provided for racks that are not prethreaded.

Phillips head hex

M3 x 8

Chapter 2. Installation

Single Stage Installation

In a single stage installation, there are no additional KVM switches cascaded

or daisy chained down from the first station. To set up a single stage

installation, refer to the diagram on page 18 (the numbers in the diagrams

correspond to the numbered steps) and do the following:

1. Connect the console to the console module.

Plug your keyboard, mouse, and monitor into their respective ports on the

console module. Each port is marked with an identifying icon.

2. Connect the console module to the KM0832.

Use Cat 5 cable to connect the Link port of the console module to one of

the user ports on the KM0832's rear panel.

(Repeat steps 1 and 2 for all consoles that you wish to connect. Up to 8

consoles may be connected in this fashion.)

Note: 1. The distance between any console module and any KVM adapter

cable must not exceed 300m (1000').

2. We strongly recommend that you use Cat 5 shielded twisted pair

(STP) cable.

3. Connect the KVM adapter to the computer.

Plug the connectors on the KVM adapter cable into the appropriate ports

on the computer you are installing.

4. Connect the KVM adapter cable to the KM0832.

Use Cat 5 cable to connect a compatible KVM adapter cable to any

available KVM port on the KM0832.

(Repeat steps 3 and 4 for all computers that you wish to connect. Up to 32

computers may be connected in this fashion.)

5. After all your computers have been cabled up, plug the female end of the

power cord into the KM0832's power socket; plug the male end into an AC

mains power source.

6. Connect the power adapter to the console module and to an AC mains

power source appropriate for the device.

7. Turn on the power to the KM0832.

8. Turn on the power to the computers.

KM0832 User Manual

Single Stage Installation Diagram

Console Module

CPU Module

This product supports several console

module and KVM adapter cable types.

See System Requirements, page 4, and

Additional Installation Diagrams,

page 109, for details.

Chapter 2. Installation

Multilevel Installations

The number of computers that can be added to your installation can be greatly

expanded by performing a multilevel installation. The KM0832 supports two

types of multilevel installation:

Cascading

Daisy chaining

Overview

Cascading involves using the KVM port(s) of a parent KVM switch (one that

is above a switch linked down from it) to connect to the user ports of a child

KVM switch. With numerous child switches linked down from the parent, the

effect is reminiscent of the way water cascades down over a waterfall.

Cascading adds capacity to a KVM installation, but the parent KVM switch

loses at least one KVM port for each cascaded child switch.

Daisy chaining refers to connecting two KVM switches via dedicated daisy

chain ports. The switches are strung together in a chain (see the diagram on

p. 25), similar to the way children make chains of daisies by tying the end of

one daisy to the head of another.

A daisy chained installation does not utilize KVM ports and user ports to

connect one switch to another as in a cascaded installation, thus preserving

valuable port space. The port capacity of a daisy chained installation is the total

of all the KVM ports for all of the KVM switches on the chain. For example, a

KM0832 has 32 KVM ports. On an installation with eight daisy chained

switches (one KM0832 and seven KM0432s), the number of available ports is

32 x 8 = 256.

The KM0832 supports both daisy chaining and cascading, providing enormous

capacity and flexibility for expanding the installation. The following sections

provide the information and procedures involved in setting up cascaded and

daisy chained installations.

Note: If the daisy chain feature is not operative on your unit, you will need a

newer version of the firmware. Contact your dealer for details.

KM0832 User Manual

The table below lists the KVM switches that are compatible with the KM0832.

Cascading

Another way of adding capacity is to cascade additional KVM switches from

the KM0832's KVM ports. The KM0832 supports up to three levels of

cascading. However, unlike daisy chaining, cascading does not increase the

number of consoles that can be used to control the computers.

In a cascaded installation, the first KVM switch is considered the first stage

station; cascaded switches are considered second and third stage stations.

Protocol Interface Cascading

Protocol interface cascading refers to cascading from a parent KVM switch to

a child switch, where both switches uses the same data transfer protocol. In this

type of cascade, the OSD belonging to the separate switches are integrated so

that when the consoles of the first stage switch invoke the OSD, all computers

on the cascaded KVM installation are listed in the port directory.

The KM0832 can cascade up to three levels of KM0832 stations through

protocol interface cascading. It supports more than 8,000 computers.

The maximum number of consoles on the first stage KM0832 that can

simultaneously access computers attached to the cascaded KM0832 switches

is dependent on the number of bus connections between each parent and child

switch. A bus connection is established by connecting a KVM port of the

parent switch to a user port of the child switch. The KM0832 supports a

maximum of eight bus connections between parent and child switches.

In order for all eight consoles on the first stage KM0832 switch to

simultaneously access the cascaded second and third stage switches, each

parent KM0832 must make eight bus connections with each child switch that

is cascaded from its ports. In other words, eight KVM ports of the parent switch

must be connected to eight user ports of the child switch.

Note: Consoles in cascaded child stations cannot access ports in parent

stations.

Expansion Type Brand Model Number Name

Cascade Altusen KM0832 8 Console 32 Port Matrix KVM Switch

Daisy chain Altusen KM0432 4 Console 32 Port Matrix KVM Switch

Chapter 2. Installation

To set up a protocol interface cascade, refer to the installation diagram on p. 22

and do the following:

1. Connect the console to the console module.

Plug the keyboard, mouse, and monitor into the ports on the console

module. Each port is marked with an identifying icon.

2. Connect the console module to the KM0832.

Use Cat 5 cable to connect the Link port of the console module to one of

the user ports on the KM0832's rear panel.

(Repeat steps 1 and 2 for all consoles that you wish to connect. Up to 8

consoles may be connected in this fashion.)

Note: 1. The distance between any console module and any KVM adapter

cable, or any first stage and third stage stations (or second stage,

if there is no third stage), must not exceed 300m (1000').

2. We strongly recommend that you use Cat 5 shielded twisted pair

(STP) cable.

3. Use Cat 5 cable to connect up to eight KVM ports on the first stage station

to the user ports on the second stage station. The number of consoles on

the first stage KM0832 that can simultaneously access the cascaded switch

is limited by the number of connections between the parent and child

switches.

(Repeat step 3 for each second stage switch that you wish to cascade. If

you wish to cascade any third stage switches, follow the instructions in

step 3 when cascading them from the second stage switches.)

4. Use Cat 5 cable to connect KVM adapter cables to any available KVM

ports; plug the connectors of the KVM adapter cables into the keyboard,

video, and mouse ports of the computers you wish to install.

5. Connect the power adapter(s) to the KVM adapter cable(s) and to an AC

mains power source appropriate for the device.

6. Plug the provided power cable into the power socket on the first stage

KM0832 switch; connect the power cable to an AC mains power source

with appropriate voltage for the KM0832, then turn on the KM0832.

7. Wait one minute, and then repeat step 6 for each second stage KM0832.

8. Wait one minute, and then repeat step 6 for each third stage KM0832.

9. Turn on the power to all the computers.

KM0832 User Manual

Protocol Interface Cascade Diagram

Console Module

This product supports several console

module and KVM adapter cable types.

See System Requirements, page 4, and

Additional Installation Diagrams,

page 109, for details.

Chapter 2. Installation

Daisy Chaining

Up to 7 additional KM0432 stations can be daisy chained to the KM0832

master station. The KM0832 is capable of supporting eight independent

consoles, while each KM0432 is capable of supporting four independent

consoles. The KM0832 must occupy the master (first) position in a daisy

chained installation, while the KM0432 must be used as the slave station(s).

In a complete daisy chained installation, the eight consoles that belong to the

KM0832 can access and control all of the computers on the installation. When

accessing the daisy chained KM0432 switches, the KM0832 consoles use the

KM0432 OSD to access the computers connected to the daisy chained

KM0432 switches. The four consoles belonging to each slave switch

(KM0432) only control the computers (up to 32) connected to their switch.

Note: If the daisy chain feature is not operative on your unit, you will need a

newer version of the firmware. Contact your dealer for details.

KM0832 User Manual

To set up a daisy chained installation, refer to the diagram on page 25 and do

the following:

1. Use a daisy chain cable set (described in the Cables section, p. 5), to con-

nect the chain out port of the master KM0832 station to the chain in port

of the slave KM0432 station (first station out to second station in, second

station out to third station in, etc.).

Note: The KM0832 must occupy the master (first) position in a daisy

chained installation, while the KM0432 must be used as the slave

station(s).

2. If you wish to install any console modules or KVM adapter cables on this

switch, follow the procedures described in Single Stage Installation on

p. 17.

(Repeat the above steps for any additional KM0432 stations you wish to

add to the chain.)

3. Plug the power cords into an AC mains power source and into the power

sockets on the KM0832 and KM0432 stations.

4. Power up the installation according to the following procedure:

a) Switch on the power for the first station (KM0832). Wait one minute for

the station to ascertain its station position. (The KM0832 does not have

a station ID because it always occupies the first station position.)

b) Switch on the power for each station on the installation in turn (second

station, then third station, etc.). In each case, wait for the station

position to be ascertained and displayed on the current station ID before

powering on the next station. (The ID for the second stage station is 02,

the ID for the third stage station is 03, etc.).

c) After all the stations are up, power on the computers.

Chapter 2. Installation

Daisy Chain Installation Diagram

Console Module

12345678 910111213141516

17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32

KM0832

KM0432

Console Module

This product supports several console

module and KVM adapter cable types.

See System Requirements, page 4, and

Additional Installation Diagrams,

page 109, for details.

KM0832 User Manual

Network Installation

You can configure most KM0832 settings from within a Web browser. To do

so, you need to install the KM0832 on the local network.

To install the KM0832 on the local network, plug a Cat 5 patch cable from your

Ethernet network into the CONFIGURATION port on the rear panel of the

KM0832.

Topology Considerations

The use of RJ-45 KVM port connectors, combined with Auto Signal

Compensation (ASC), allow signals to travel up to 300 meters (1000 feet) and

still maintain reliability and high video resolution. This allows the KM0832

installation to take advantage of the internal Cat 5e and Cat 6 wiring built-in to

most modern commercial buildings.

Note: Although the KM0832 supports legacy Cat 5 wiring, the performance

and video quality may degrade over longer distances. We strongly

recommend that you use Cat 5 shielded twisted pair (STP) cable.

Since the data signals are not transmitted in packets, the transmission cannot

go through network hubs or switches. Passive components such as patch

panels, keystone jacks, patch cables, etc. can be used to channel the traffic,

instead.

Chapter 2. Installation

Basic Operations

Hot Plugging

The KM0832 supports hot plugging—components can be removed and added

back into the installation by unplugging their cables from the ports without the

need to shut the station down. In order for hot plugging to work properly,

however, the procedures described below must be followed:

Switching Station Positions

On daisy chained installations, you can switch station positions by simply

unplugging from the old parent and plugging into a new one.

Hot Plugging User Ports

The keyboard, monitor, and mouse all can be hot plugged. If you experience a

problem after you plug in a new mouse, do a system reset by pressing the reset

switch on the KM0832's front panel (see p. 7 for details). If this doesn't resolve

the problem, restart the computers that have the problem.

Powering Off and Restarting

Powering off the KM0832 does not affect the computers attached to it. When

you restart the KM0832, you will regain control immediately. To replace a

KM0832, simply power it down, unplug the cables, plug them into the new

station, and power the new station on.

Note: If any of the computers behave strangely after powering off and

restarting, or changing a switch, simply restart the computer.

Port Selection

Port selection is accomplished either by means of the KM0832's OSD or by

entering Hotkey combinations from the keyboard. OSD Operation is discussed

in detail in Chapter 4; Hotkey Port Selection is discussed in Chapter 5.

Although hotkeys are handy for a single stage installation, we strongly

recommend you use the more powerful and versatile OSD—especially for

cascaded and daisy chained installations.

KM0832 User Manual

This Page Intentionally Left Blank

Chapter 3

Administrator Utility

Overview

The KM0832 Administrator Utility enables network administrators to securely

manage the KM0832 Matrix KVM Switch from anywhere on the LAN.

Administrators can manage users and groups, control port access, upgrade

firmware versions, and perform many other administrative functions using the

intuitive and easy-to-use menus and icons. Because it runs inside a Web

browser, there is no software to install on either client computers or servers.

The KM0832 Administrator Utility offers simultaneous access for up to seven

administrators and users. Security is maintained by a powerful combination of

that unauthorized users cannot gain control of your mission-critical servers.

An integrated tree view provides seamless navigation of cascaded KM0832

stations, and root station configurations are automatically synchronized with

all cascaded switches.

Most features of the KM0832 Administrator Utility are also available from the

text-based OSD. Changes made in the KM0832 Administrator Utility are

reflected in the text-based OSD and vice-versa.

KM0832 User Manual

Setting the IP Address

You can use a Web browser, the IP Installer, or the OSD to configure the

KM0832 for deployment on your local network. To use a Web browser to

configure the KM0832 you will need a computer equipped with a Web

browser, an Ethernet hub with at least 2 ports, and 2 Cat 5 patch cables.

To configure the network settings via a Web browser:

1. Plug one end of a Cat 5 patch cable into the Ethernet hub and the other end

into the CONFIGURATION port on the rear panel of the KM0832.

2. Plug one end of a Cat 5 patch cable into the Ethernet hub and the other end

into the Ethernet adapter of a computer equipped with a Web browser.

3. Make sure that your computer’s IP address lies within the same subnet as

that of the KM0832. (The default IP address for the KM0832 is

192.168.0.10.) Set the IP address for your computer’s network adapter to

192.168.0.XXX, where XXX represents any value from 1–254 (except 10

and 254, which are reserved for the KM0832). (See Factory Default

Settings, page 108, for a list of the KM0832’s default network settings.)

Note: If you are using a proxy server, you might need to modify your

computer’s proxy server settings before accessing the KM0832.

4. Enter 192.168.0.10 in your Web browser’s address bar. The KM0832

5. After logging in, assign a new IP address to the KM0832 that is

appropriate for your local network. (See Network Configuration, page 38).

6. After logging out, reset your computer's network adapter settings back to

their original values.

To configure the network settings via the IP Installer:

Go to the Altusen homepage and select the Webpage that is specific for the

KM0832. From there you can download the IP Installer along with instructions

on how to use it to assign an IP address to the KM0832.

To configure the network settings from within the OSD:

1. From the console, open the OSD. Navigate to the IP ADDRESS SET-

TING screen (see SET NETWORK, page 94).

2. Follow the instructions in this user manual to manually set the IP address

or to view the current settings. (If DHCP is enabled, you will not be able to

view the IP address.)

Chapter 3. Administrator Utility

Logging In

The KM0832 Administrator Utility provides secure, password-protected

access to the KM0832. A default super administrator account is provided to

Username: ADMIN

Password: ADMIN

(The username is not case sensitive; however, the password is case sensitive.)

We recommend that you change the account password immediately. Failure to

do so may allow unauthorized users to access the KM0832 and attached

servers. See Configuring OSD User Settings, page 62, to change the default

password. After other user accounts have been added to the KM0832, it is no

longer necessary to use the default super administrator account to log in. This

account cannot be deleted and it does not appear in the list of usernames.

To log in to the KM0832 Administrator Utility:

1. Enter the IP address of the KM0832 in the address bar of a Web browser

and press Enter. The KM0832 Login Webpage appears.

2. Enter your username and password, and then click Login.

KM0832 User Manual

Upon successfully logging in, the KM0832 Administrator Utility Main

Webpage appears.

KM0832 Administrator Utility

At the top of the KM0832 Administrator Utility Main Webpage is a menu bar.

Underneath the menu bar are several icons. Menus and icons are described in

the following pages.

A tree view at the left side of the Main Webpage displays the stations and ports.

The KM0832 station icon (at the top of the tree) represents the root node.

Under the station icon are either computer icons or chain connector icons,

which represent the child nodes—one for each port and arranged in ascending

order. Clicking on a computer icon opens the Port Management Webpage for

that port. Clicking on a chain connector icon opens the Port Status Webpage

for the cascaded station connected to that port.

In this chapter we describe how to use the menus and icons to configure the

KM0832 for local operation, set up user and group accounts, configure ports,

upgrade firmware, and other administrative functions.

Chapter 3. Administrator Utility

Menus

The menus at the top of the KM0832 Administrator Utility Main Webpage are

used to manage user accounts, group accounts, ports, and stations. Users can

set screen viewing options, specify OSD preferences, change passwords, and

search for stations and ports. Super administrators can configure network

settings, set the date and time and view system information. The menus are

described in the table below:

Menu Item Description

View Clicking the View menu opens the View Webpage, which allows

users to configure the OSD screen settings.

Settings Clicking the Settings menu opens the Settings Webpage. It allows

users to change their account passwords. The user also can set

the OSD activation keys, time to logout, and screen blanker, as

well as turn on and off both the hotkey commands and the beeper,

and set the idle timeout.

Administration Clicking the Administration menu opens a pop-up menu. From this

menu, administrators and super administrators can manage

users, groups, ports and stations. In addition, super administrators

can configure the network settings, set the date and time, and

view the system information for the KM0832.

Search Clicking the Search menu opens the Search Webpage. Users can

input key strings in order to search for computers and stations on

the KM0832 installation.

KM0832 User Manual

Icons

The icons on the bar at the top of the KM0832 Administrator Utility Main

Webpage are for use only by administrators (except for the Logout icon). Only

super administrators can upgrade firmware and view the Active Sessions

Webpage.

Icon Description

Upgrade Clicking the Upgrade icon brings up the Firmware Upgrade

Webpage. The super administrator can use this function to

upgrade the firmware version.

Backup Clicking the Backup icon opens the Backup and Restore Settings

Webpage. It allows the administrator to backup the system

configuration to a local computer, or restore the system

configuration to the station.

Session Clicking the Session icon opens the Active Sessions Webpage.

This Webpage allows super administrators to see information

about all the users who are currently logged into the KM0832 and

provides information about each of their sessions. It also gives

super administrators the option of forcing a user logout.

Log Clicking the Log icon opens the Event Log Webpage, which allows

administrators to view all of the events that took place on the

KM0832 system.

Logout Clicking the Logout icon closes the user's session.

Help Clicking the Help icon opens the KM0832 help file.

Chapter 3. Administrator Utility

Port Status

After logging in to the KM0832 Administrator Utility, the Port Status

Webpage displays by default. (You can display the Port Status Webpage at any

time by clicking on the KM0832 station icon, or a computer icon for a cascaded

station.) Users see only those ports for which they have full access or view only

privileges. Click on an arrow at the head of a column to sort information in the

column by ascending or descending order.

Column Description

Port ID Lists the KVM port number.

Port Note Displays the port note that was assigned to the port (if

any). For information about port notes see Configuring

Port Settings, page 58.

Online Indicates whether the device attached to the port is

powered on.

Computer/Station Type Displays information about the KVM adapter cable used to

attach the computer to the port.

KM0832 User Manual

Naming Stations

To help distinguish one KVM switch from another in cascaded installations,

super administrators and administrators can assign unique names to each

KM0832.

Hint: Assigning a name to a station makes it possible to find it later using the

search function.

To assign a station name to the KM0832:

1. If you are not logged in to the KM0832 Administrator Utility, then open

the KM0832 Login page and login. The KM0832 Administrator Utility

Main Screen will appear.

2. From the Administration menu, choose Station Management. The Station

Management Webpage appears.

3. Enter a unique name for the station that will differentiate it from all other

stations on the KVM installation. For example, a first station switch in a

cascade may be named 'KM0832-01'.

4. Click Save.

Chapter 3. Administrator Utility

Setting the Webpage Session Timeout

Use the Webpage Session Timeout function to end the sessions of idle users. If

there is no input from the user for the amount of time specified with the

Webpage Session Timeout, the user’s session in the KM0832 Administrator

Utility automatically expires. The valid range for the Webpage Session

Timeout is 1–255 minutes. A setting of 0 disables this function. The default is

3 minutes.

Note: Only 7 users can simultaneously log in to the KM0832 Administrator

Utility; therefore, you should set the Webpage Session Timeout number

accordingly.

To set the Webpage Session Timeout for the KM0832 Administrator Utility:

1. If you are not logged in to the KM0832 Administrator Utility, then open

the KM0832 Login page and login. The KM0832 Administrator Utility

Main Screen will appear.

2. From the Administration menu, choose Station Management. The Station

Management Webpage appears.

3. In the Webpage Session Timeout field, specify the number of minutes to

elapse before an inactive user is timed out of the KM0832 Administrator

Utility. Enter '0' to disable this function.

4. Click Save.

KM0832 User Manual

Network Configuration

Network Configuration is a super administrator function. After you log in to

the KM0832 Administrator Utility, you should configure the network settings

for it on your network. The KM0832 Administrator Utility can also be made

accessible from a Virtual Private Network (VPN). Network settings are

configured through the Network Settings Webpage.

To open the Network Settings Webpage:

1. If you are not logged in to the KM0832 Administrator Utility, then open

the KM0832 Login page and login. The KM0832 Administrator Utility

Main Screen will appear.

2. From the Administration menu, choose Super Adm Configuration > Set

Network. The Network Settings Webpage appears.

Chapter 3. Administrator Utility

IP Address

The KM0832 has the option to either manually enter a static IP address or use

a DHCP server on your network to dynamically assign one. If you enable a

DHCP server to assign an IP address to the KM0832, you can enable the

KM0832 to send an e-mail notification when the IP address changes. See

System Event Reports, page 40.

To use a DHCP server to assign an IP address, click Yes under DHCP enabled.

To manually assign an IP address:

1. Under DHCP enabled, click No.

2. In the fields under Manual IP address, enter the IP address, subnet mask,

default gateway, and primary DNS server. You also can enter an alternate

DNS server; however, it is not required.

Port Settings

Enter the network ports that the KM0832 will use to transfer Webpages and

communicate with client programs. Typically, port 80 is used for Hyper Text

Transfer Protocol (HTTP) communications, while port 443 is used for HTTPS

(HTTP over Secure Socket Layer). Failure to assign a port number for each

field will cause the KM0832 Administrator Utility to function incorrectly.

KM0832 User Manual

System Event Reports

The KM0832 can be configured to send an e-mail notification whenever the

DHCP server assigns a new IP address to the KM0832. Enable the Mail

Notification feature and specify the Simple Mail Transfer Protocol (SMTP)

server address, information for a valid e-mail account on the server, and the e-

mail address of the person to whom the message should be sent.

To enable system event reports:

1. Under System Event Report Settings, click Yes to enable Mail Notification.

2. Enter the address of the SMTP server. If your server requires

authentication, click Yes to enable SMTP Authentication.

3. In the Account Name field, enter the username for a valid e-mail account

on the SMTP server in Step 2.

4. In the Password field, enter the password for the e-mail account in Step 3.

5. In the From field, enter the e-mail address for the e-mail account in Step 3.

6. In the To field, enter the e-mail address of the person to whom the

notification message should be sent.

7. Click Save.

Chapter 3. Administrator Utility

Setting the Date and Time

Super administrators can set the date and time of the KM0832, which enables

the System Log, Active Sessions, and System Information Webpages to

maintain accurate time-sensitive data.

To set the date and time:

1. If you are not logged in to the KM0832 Administrator Utility, then open

the KM0832 Login page and login. The KM0832 Administrator Utility

Main Screen will appear.

2. From the Administration menu, choose Super Adm Configuration > Date

& Time. The Date & Time Webpage appears.

The current date and time of the KM0832 are shown at the top of the

Webpage.

KM0832 User Manual

3. Under System Date & Time, select one of the following three options to set

the date and time.

Synchronize with my computer: Select this option to synchronize the

date and time of the KM0832 with that of the computer that you are

using to access it.

Set manually: Select this option to manually enter the date and time.

You must enter the date and time in the following way:

a) Date: Enter the date in Arabic numerals, year first, then the month,

followed by the day. The year must carry four digit places, while the

month and day each must carry two digit places. The year, month,

and day each must be separated by a hyphen. For example,

December 5th, 2005, should be written 2005-12-05.

b) Time: Use 24-hour notation to enter the time as

hours:minutes:seconds. For example, three o'clock in the afternoon

should be written 15:00:00.

Automatically synchronize with an NTP server on the Internet: Select

this option to synchronize the date and time of the KM0832 with that

of a Network Time Protocol (NTP) server on the Internet. To use this

feature you will need to open UDP port 123 in your firewall.

4. From the Time Zone drop down list, select the time zone of the region

where the KM0832 resides.

5. Select Daylight Saving Time (Summer Time) if it is used in your region.

6. Click Save. Your settings are saved and the system date and time are

updated.

Chapter 3. Administrator Utility

Group Management

Super administrators can create up to 256 groups on the KM0832, as well as

modify and delete those groups. Grouping users together simplifies port

management by enabling actions to be performed that affect a whole group of

users, rather than only one. (You can still use the User Management Webpage

to change individual user account settings. See User Management, page 46.)

All group management operations start from the Group Management

Webpage. It shows all groups that have been created on the KM0832 and

provides options for creating new groups and modifying or deleting existing

groups.

Adding Groups

To add a new group:

1. If you are not logged in to the KM0832 Administrator Utility, then open

the KM0832 Login page and login. The KM0832 Administrator Utility

Main Screen will appear.

2. From the Administration menu, choose Account Management > Group

Management. If no groups have been created the No Local Groups

Webpage appears.

3. Click New. The Group Information Webpage appears.

4. In the Group Name field enter the name of the group you wish to create.

Group names are case-sensitive and limited to a maximum of 15

characters.

5. From the list of ports, choose the type of access the group should have to

each port. If there are any cascaded KM0832 stations, you can grant access

KM0832 User Manual

to ports on those stations as well. (For more information about port

permissions, see Port Management, page 52.)

6. Click Save. The new group is added to the Group Management Webpage.

Modifying Groups

To edit a group name:

1. If you are not logged in to the KM0832 Administrator Utility, then open

the KM0832 Login page and login. The KM0832 Administrator Utility

Main Screen will appear.

2. Open the Group Management Webpage.

3. Select a group name and click Modify. The Group Information Webpage

appears.

4. In the Group Name field edit the group name.

5. Click Save. The Group Management Webpage reflects the changes you

made to the group name.

Chapter 3. Administrator Utility

Deleting Groups

When you delete a group all users that are members of the group are also

deleted. If you do not want to delete certain users in the group, first change the

group membership of those users, and then delete the group.

To delete a group:

1. If you are not logged in to the KM0832 Administrator Utility, then open

the KM0832 Login page and login. The KM0832 Administrator Utility

Main Screen will appear.

2. Open the Group Management Webpage.

3. Select a group name and click Delete. The following dialog box appears:

4. Click OK to delete the group. The group name is removed from the Group

Management Webpage and all users in the group are deleted.

KM0832 User Manual

User Management

Up to 1024 user accounts can be added to the KM0832 with no restriction on

the number of any user type. Each user requires a unique user account to access

the KM0832 through the local console or through the KM0832 Administrator

Utility. Super administrators can add, modify, and delete all user types, while

administrators can add, modify, and delete only other administrators and users.

The KM0832 requires each user to be added to a group; therefore, we suggest

that you create groups before users. If you do not wish to create groups you

may add users to the default group account. However, the default group

account cannot be used to grant port access to group members. In that case, you

will need to individually add users to the ports.

The User Management Webpage is similar to the Group Management

Webpage. It shows all users that have been created on the KM0832 and their

individual group memberships. It also provides options for creating new users

and modifying or deleting existing users.

Chapter 3. Administrator Utility

Adding Users

To add a user account:

1. If you are not logged in to the KM0832 Administrator Utility, then open

the KM0832 Login page and login. The KM0832 Administrator Utility

Main Screen will appear.

2. From the Administration menu, choose Account Management > User

Management. If no users have been created the No Local Users Webpage

appears.

3. Click New. The User Information Webpage appears.

4. Enter the username for the new account. Usernames are limited to a

maximum of 15 characters and are not case-sensitive.

5. Enter a password and then reenter the password to confirm it. Passwords

are limited to a maximum of 15 characters and are case-sensitive.

Note: If no password is entered, the KM0832 (and all attached servers and

switches) can be accessed with the username alone.

KM0832 User Manual

6. Select an account type for the user. The following table shows the

permissions for each account type. (Permissions apply only to the local

station. For permissions in cascaded and daisy chained stations,

see Cascaded Installations, page 57.)

*Super administrators and administrators have full access to all ports;

however, users must be granted permission to access each port.

Permissions User Administrator Super

Administrator

Access ports* •••

Configure personal

profile settings •••

Search •••

View online Help •••

Manage user/

administrator accounts ••

Manage super

administrator accounts •

Manage stations ••

Manage ports ••

View/clear log file ••

Backup/restore settings ••

Manage group accounts •

Configure network

settings •

Set date and time •

View system information •

Upgrade firmware •

Invoke Broadcast Mode •

Chapter 3. Administrator Utility

7. Select a group membership for the user. If you do not wish to create a

group membership for the user, then select the default group account.

Note: Each user account can have only one group membership.

8. From the list of ports, choose the type of access the user should have to

each port. If there are any cascaded KM0832 stations, you can grant access

to ports on those stations as well. (For more information about port

permissions, see Port Management, page 52.)

9. Click Save. The new user is added to the User Management Webpage.

KM0832 User Manual

Modifying User Accounts

To edit a user account:

1. If you are not logged in to the KM0832 Administrator Utility, then open

the KM0832 Login page and login. The KM0832 Administrator Utility

Main Screen will appear.

2. Open the User Management Webpage.

3. Select a username and click Modify. The User Information Webpage

appears.

4. Edit the user account settings. (Leave the password fields blank to keep the

same password.)

5. Click Save. The user account is updated.

Chapter 3. Administrator Utility

Deleting User Accounts

To delete a user account:

1. If you are not logged in to the KM0832 Administrator Utility, then open

the KM0832 Login page and login. The KM0832 Administrator Utility

Main Screen will appear.

2. Open the User Management Webpage.

3. Select a username and click Delete. The following dialog box appears:

4. Click OK to delete the username. The username is removed from the User

Management Webpage.

KM0832 User Manual

Port Management

KM0832 port access rights for users and groups are set on a port-by-port basis,

giving administrators a high degree of control over which ports users can

access and how they access the ports. To enable users to access ports, you must

first configure the user access rights for each port. By default, all super

administrators and administrators have full access to all ports.

Hint: Adding users to groups streamlines port configuration by allowing you

to assign port access to whole groups of users at one time.

In this section we will discuss how to:

Restore port defaults

Set port access rights for users and groups

Configure port settings and assign names to ports

Chapter 3. Administrator Utility

Accessing Ports

All ports in the station are listed on the Port Select Webpage. Use the button at

the bottom of the Webpage to restore station and port defaults.

To open the Port Select Webpage:

1. If you are not logged in to the KM0832 Administrator Utility, then open

the KM0832 Login page and login. The KM0832 Administrator Utility

Main Screen will appear.

2. From the Administration menu, choose Port Management. The Port Select

Webpage appears.

The Port Select Webpage is divided into two columns. Port IDs, or port

numbers, are listed in the column on the left in ascending order. Click the port

ID to access the Port Management Webpage for that port. If a port has been

assigned a name, the name appears to the right of the port ID in the port note

column. The button at the bottom of the Webpage is described in the table

below.

Managing Port Access

Each port has an individual Port Management Webpage that is used to set port

access rights, assign port names and configure other port settings. This also is

true for cascaded child stations.

Button Description

Restore Defaults Click to revoke port access for users and groups, remove

station names and port notes, and restore factory default

settings for the Webpage Session Timeout, Port Operating

System and Port Language fields. See Factory Default

Settings, page 108.

KM0832 User Manual

To open the Port Management Webpage for a port:

1. If you are not logged in to the KM0832 Administrator Utility, then open

the KM0832 Login page and login. The KM0832 Administrator Utility

Main Screen will appear.

2. In the KM0832 tree (on the left side of the Main Webpage), click on a

computer icon. Each computer icon corresponds to a KM0832 port. The

Port Management Webpage for that port appears. (See page 32 for more

information about using the computer icons.)

-or-

Open the Port Select Webpage. Go to step 3.

3. In the Port ID column, click on a port ID to open the Port Management

Webpage for that port. The Port Management Webpage appears.

The upper section of the Port Management Webpage is used to manage port

access rights for users and groups. The boxes on the left side of the Webpage

show all users and groups that have been created. The boxes on the right side

of the Webpage govern port access rights. These boxes are discussed in the

table below.

Chapter 3. Administrator Utility

In the middle of the Webpage are six sets of arrows. Each set contains two

arrows: one facing leftward (<) and the other facing rightward (>), which

correspond to the boxes immediately to the left and right, respectively. Arrows

are used to move users and groups from the boxes on the left into the boxes on

the right and vice versa.

Note: 1. You cannot add more than 32 users and 32 groups to a port. If you

need to add more than 32 users to a port, first add the users to groups

and then add those groups to the port.

2. If a user is granted both user and group access rights to the same port,

the user access rights will be applied and not those of the group.

Box Name Description

Available

Users

All KM0832 users listed in this box do not yet have permission to access

the port. Although super administrators and administrators also are listed

here, they already have full access and do not need to be added to the

ports.

Available

Groups

All KM0832 groups are listed by group name in this box. Groups listed in

this box do not have permission to access the port.

No Access

Users

Users who are restricted from access to the port. Administrators can

move certain users here to prevent others from accidentally granting port

access to them. If a user listed in this box is a member of a group that has

permission to access the port, placing the user in this box restricts the

user from accessing the port.

View Only

Users

Users who are only permitted to view video from the port.

Full Access

Users

Users who are permitted both to view video from the port and to control

the port. If a cascaded station is in the port, the user will not be able to

access the ports of that station until granted access rights to the individual

ports.

No Access

Groups

Groups which are restricted from access to the port. Administrators can

move certain groups here to prevent others from accidentally granting

port access to them.

View Only

Groups

Groups which are only permitted to view video from the port.

Full Access

Groups

Groups which are permitted both to view video from the port and to

control the port. If a cascaded station is in the port, the Group will not be

able to access the ports of that station until granted access rights to the

individual ports.

KM0832 User Manual

To grant port access rights to users or groups:

1. If you are not logged in to the KM0832 Administrator Utility, then open

the KM0832 Login page and login. The KM0832 Administrator Utility

Main Screen will appear.

2. Open the Port Management Webpage for the port where you wish to grant

access rights.

3. In the Available Users box, click on a username to highlight it.

-or-

In the Available Groups box, click on a group name to highlight it.

Click the appropriate rightward facing arrow (>) to move the selected user

(or group) to the box on the right that corresponds to the access rights that

you wish to grant to the user (or group). The user (or group) appears in the

access rights box.

Chapter 3. Administrator Utility

Repeat Steps 2 and 3 until you have assigned port access rights (or

restrictions) for all users and groups.

If you make a mistake by adding a user or group to the wrong access rights

box, simply highlight the username (or group name) again and then click

the corresponding leftward facing arrow. The selected user (or group) is

removed from the box and put back into its former position.

4. Click Save. The selected users (or groups) are given the permissions that

were assigned in the last step.

Cascaded Installations

Super administrators and administrators have full access to all ports in

cascaded child stations; however, they do not have permission to change

system settings. To give users access to ports in cascaded child stations, first

grant them access to the port to which the cascaded station is attached, and then

grant access to the individual ports in the child station just as you would in the

main station.

KM0832 User Manual

Configuring Port Settings

Before you configure port settings, first verify that the KVM adapter cable for

the port you wish to configure is connected to the correct KVM port on the back

panel of the KVM switch; otherwise, settings will not be saved. The fields in

the lower section of the Port Management Webpage are described in the table

below.

Field Description

Port Note Enter a unique name or comment that will identify the port. The port

note will appear on the Port Status and Port Select Webpages, in

the KM0832 tree next to the computer icon, and in the OSD.

Note: Adding spaces to the port note will cause it to display on

multiple lines in the tree in some Web browsers.

If a matrix KVM switch station is connected to the port, the port

note cannot be changed.

If a KVM adapter cable is connected to the port, the name change

is delivered to the KVM adapter cable.

If nothing is connected, the port note can be changed; however,

when the station is powered off the port note will be lost.

OS Language The KM0832 supports three keyboard language layouts: U.S.

English, French, and Japanese.

Port OS The KM0832 supports three operating platforms: Windows, Mac,

and Sun.

Chapter 3. Administrator Utility

Setting the OSD View

After you create accounts for users, those users can log in to the KM0832

Administrator Utility. From there, they can set the OSD view settings for their

accounts. This includes selecting the ports that will appear in the OSD port list;

the type, position and duration of the port ID display; and the scan mode and

scan duration. (The OSD is discussed in Chapter 4.)

To open the View Webpage:

1. If you are not logged in to the KM0832 Administrator Utility, then open

the KM0832 Login page and login. The KM0832 Administrator Utility

Main Screen will appear.

2. Click the View menu. The View Webpage appears.

KM0832 User Manual

View Mode

Many of the OSD functions only operate on the computers that are currently

listed (displayed) on the OSD main screen. Use this function to broaden or

narrow the scope of ports that are listed. The submenu choices and their

meanings are given in the table below:

Set Port ID

When a user switches ports from the OSD, a port ID is shown. The table below

explains the choices:

Choice Meaning

Personal The OSD lists the ports that the user has set as personal. See SET

PERSONAL VIEW on page 83.

Accessible The OSD lists only those ports that the user is permitted to access.

See Managing Port Access on page 53.

Accessible +

Powered

The OSD lists only those ports that the user is permitted to access

and that have their attached computers powered on.

Choice Meaning

Tag Mode Selects how the port ID is displayed: the port number alone (ID);

the port note alone (Port Name); or the port number plus the port

note (ID + Port Name). The default is ID + Port Name.

ID Position Allows you to position where the port ID appears on the monitor.

The default is the upper left corner, but you can make it appear

anywhere on the screen.

Chapter 3. Administrator Utility

Display Duration

Display duration determines the length of time that the port ID displays on the

screen after a port change. The table below explains the choices:

Set Scan

Select the ports that are viewed under Auto Scan Mode and the duration of time

that they receive the KVM focus.

Choice Meaning

Always On Displays the port ID at all times.

User Defined Lets you select the amount of time (from 1–255 seconds). The

default is 3 seconds. A setting of 0 (zero) disables this function.

Setting Function

Scan Timer Determines how long the KVM focus dwells on each port as it

cycles through the selected ports in Auto Scan Mode (see F7

SCAN, page 97). Key in a value from 1–255 seconds. The default

is 5 seconds; a setting of 0 disables the Scan function.

Scan Mode Selects which computers will be accessed under Auto Scan Mode

(see F7 SCAN, page 97). Choices are:

Personal—only those ports that the user has set as personal. See

SET PERSONAL VIEW on page 83.

Accessible—only those ports that the user is permitted to access.

See Managing Port Access on page 53.

Accessible + Powered—only those ports that the user is

permitted to access and that have their attached computers

powered on.

The default is Accessible + Powered.

KM0832 User Manual

Configuring OSD User Settings

This function allows the user to change the account password and set up a

unique working environment. A separate profile for each user is stored by the

OSD and is activated according to the username that is provided during login.

To open the Settings Webpage:

1. If you are not logged in to the KM0832 Administrator Utility, then open

the KM0832 Login page and login. The KM0832 Administrator Utility

Main Screen will appear.

2. Click the Settings menu. The Settings Webpage appears. (The Settings

Webpage fields are described in the table on the following page.)

Chapter 3. Administrator Utility

Setting Function

Change

Password

Enter the old account password. Enter a new password, and then

reenter the password to confirm it. Or, do not enter anything to

leave the password unchanged.

OSD Activation Selects which Hotkey activates the OSD function:

[Scroll Lock] [Scroll Lock] or [Ctrl] [Ctrl].

Since the Ctrl key combination may conflict with programs running

on the computers, the default is the Scroll Lock combination.

Set Logout

Timeout

This function allows you to specify the number of minutes to elapse

before an inactive user is timed out of the OSD. If there is no input

from the user for the specified amount of time, the user will be

logged out automatically.

Screen Blanker If there is no input from the console for the amount of time set with

this function, the screen is blanked. Key in a value from 1–30

minutes, then press [Enter]. A setting of 0 disables this function.

The default is 0 (disabled).

Hotkey

Command

Enables / Disables the Hotkey Command function in case a

conflict with programs running on the computers occurs. The

default is enabled.

Set Beeper When set to ON, the beeper sounds whenever the port is switched,

when activating the Auto Scan function (see page 97), or when an

invalid entry is made on an OSD menu. The default is ON.

Set Idle Timeout If there is no input from the console accessing a particular port for

the amount of time set with this function, the port is released,

allowing it to be accessed by the other consoles.

To set the timeout value, key in a number from 0–255 seconds,

then press [Enter].

If the number is 0 [zero], this function is disabled. The default is 5

seconds.

KM0832 User Manual

The Search function provides a convenient method to easily locate ports and

cascaded stations by port note or by station name.

To search for a port:

1. If you are not logged in to the KM0832 Administrator Utility, then open

the KM0832 Login page and login. The KM0832 Administrator Utility

Main Screen will appear.

2. Click the Search menu. The Search Webpage opens.

3. In the field, enter the port note of the port for which you are searching; or,

enter the station name of a cascaded station. All entries that match or

contain the search term(s) appear in a list.

Note: You do not need to enter the entire port note; a partial port note is

acceptable. For example, if you want to search for a port with port

note WIN 2K AS, you only need enter a portion of the port note, i.e.

WIN. The same applies when searching for stations.

Chapter 3. Administrator Utility

Firmware Upgrade

Super administrators can upgrade firmware for the KM0832 as well as for

attached console modules and KVM adapter cables. If there are any directly

cascaded KM0832 switches, they are also upgraded at the same time. As new

versions of the KM0832 firmware become available, they can be downloaded

from our website. Check the website regularly to find the latest information and

packages.

Before You Begin

To prepare for the firmware upgrade:

1. From a computer that is not part of your KVM installation go to the

Altusen website and choose the model name that relates to your device. A

list of available firmware upgrade packages appears.

2. Choose the firmware upgrade package that you want to install (usually the

most recent) and download it to your computer.

3. From that computer, open a Web browser and log in to the KM0832 (see

Logging In on page 31).

4. Shut down all of the computers—but not the stations—on your KVM

installation.

KM0832 User Manual

Performing the Upgrade

To upgrade the firmware:

1. If you are not logged in to the KM0832 Administrator Utility, then open

the KM0832 Login page and login. The KM0832 Administrator Utility

Main Screen will appear.

2. Click the Upgrade icon. The following dialog box appears:

3. Click OK to enter Firmware Upgrade mode. This may take a few minutes

while the system prepares to upgrade the firmware. Users with active

sessions in the OSD will be informed that they should log out. (Some

consoles may be automatically logged out.)

After a few minutes, the Firmware Upgrade Webpage appears. It displays

the current firmware version(s) of the KM0832 module(s).

4. Click Browse. The Choose file dialog box appears.

5. Navigate to the directory where the new firmware upgrade package file

was saved, select the file, and click Open. The path and filename appear in

the Firmware Image File field.

6. Select or deselect Check Firmware Version.

If you select Check Firmware Version, the Utility compares the

firmware level of the KM0832 with that of the upgrade files. If it finds

that the current firmware version of the KM0832 is higher, a dialog

box appears that gives you the option to Continue or Cancel.

If you do not select Check Firmware Version, the Utility installs the

upgrade files without comparing the version levels.

Chapter 3. Administrator Utility

7. Click Upgrade to begin upgrading the firmware.

-or-

Click Abort to cancel the firmware upgrade. The KM0832 will

automatically reboot, requiring you to log in again.

Note: It takes approximately 7 minutes to upgrade the firmware for a single

stage installation, or 17 minutes for a cascaded installation. Please be

patient while the firmware is upgrading.

8. After the firmware upgrade completes, log out to reset the KM0832.

Upgrade Failed

If a device fails to complete the upgrade successfully, start the firmware

upgrade procedure again (see page 66).

Firmware Upgrade Recovery

If the firmware upgrade procedure is aborted prematurely (due to a power

outage, for example), the switch that was being upgraded at the time may

become inoperable, and may be incapable of accepting a normal firmware

upgrade.

To recover from a failed firmware upgrade:

1. Slide the firmware upgrade recovery switch (see page 8) to the RECOVER

position.

2. Perform a system reset (see System Reset Button on page 7).

3. Slide the recovery switch back to the NORMAL position.

4. Start the firmware upgrade procedure again (see page 66).

KM0832 User Manual

Backup and Restore Settings

Super administrators and administrators can back up KM0832 system settings

to a file and later restore them to the system. Backing up system settings is

helpful: (1) before making changes, (2) if you install multiple KM0832

switches in separate installations and you want to use the same settings, (3) if

the KM0832 has a problem and needs to be replaced, and (4) when upgrading

to a newer version of the KM0832.

To back up system settings:

1. If you are not logged in to the KM0832 Administrator Utility, then open

the KM0832 Login page and login. The KM0832 Administrator Utility

Main Screen will appear.

2. Click the Backup icon. The Backup and Restore Settings Webpage

appears.

3. Under Backup Configuration, enter a password for the backup

configuration file if you want password protect it; otherwise, leave this

field blank. There are no restrictions on characters that can be used in

passwords.

Action Description

Backup Backs up root station settings, user and group accounts, user profiles,

port access rights, and shortcuts.

Restore Deletes the current root station settings, user and group accounts, user

profiles, port access rights, and shortcuts and restores those saved in

the configuration backup file.

Chapter 3. Administrator Utility

4. Click Save. The File Download dialog box appears.

5. Click Save. The Save As dialog box appears.

6. Navigate to the directory where you want to save the file and click Save.

The backup configuration file is saved in the directory.

To restore system configurations:

1. If you are not logged in to the KM0832 Administrator Utility, then open

the KM0832 Login page and login. The KM0832 Administrator Utility

Main Screen will appear.

2. Click the Backup icon. The Backup and Restore Settings Webpage

appears.

3. Under Restore Configuration, enter the password that you used to

password protect the backup configuration file. If you did not password-

protect the file leave this field blank.

4. Click Browse. The Choose file dialog box appears.

5. Navigate to the directory where the configuration backup file was saved

and select the file. The path and filename appear in the field.

6. Click Restore. The backup configuration file settings replace all current

settings. When the configurations are finished restoring the KM0832 will

reboot. A message will be sent to OSD users with active sessions to notify

them that configurations are being restored and that the system will reboot.

KM0832 User Manual

Viewing and Ending User Sessions

The KM0832 lists all users who are currently logged in to the KM0832

Administrator Utility and shows details about their sessions. If a user account

is misused or if another user needs to login to the KM0832 Administrator

Utility, super administrators can view and end the sessions of other super

administrators, administrators and users. However, users with active sessions

in the KM0832 OSD are not listed on this Webpage and their sessions cannot

be ended.

To view current user sessions:

1. If you are not logged in to the KM0832 Administrator Utility, then open

the KM0832 Login page and login. The KM0832 Administrator Utility

Main Screen will appear.

2. Click the Session icon. The Active Sessions Webpage appears. It displays

information about the users who have active sessions in the KM0832

Administrator Utility.

Chapter 3. Administrator Utility

To end a user session:

1. If you are not logged in to the KM0832 Administrator Utility, then open

the KM0832 Login page and login. The KM0832 Administrator Utility

Main Screen will appear.

2. Click the Session icon. The Active Sessions Webpage appears.

3. Select the user for whom you wish to end the session, and click End

Session. The user is logged out of the KM0832 and the username no

longer appears on the Active Sessions Webpage.

Repeat Step 3 for each user that you want to log out of the KM0832.

KM0832 User Manual

Viewing and Clearing the Log File

The log file is a record of events that happen in the KM0832 Administrator

Utility. It records events such as system boot up and when important

administrative changes are made. Each entry is recorded with the date and time

that the event happened. User log ins and log outs are also recorded, and in

addition to the date and time, also include the user's username and IP address.

Only super administrators and administrators can view and clear the log file.

To view the log file:

1. If you are not logged in to the KM0832 Administrator Utility, then open

the KM0832 Login page and login. The KM0832 Administrator Utility

Main Screen will appear.

2. Click the Log icon. The Event Log Webpage appears.

3. Select one of the following three ways to view log file events:

Today: Select this option to view only events that happened today.

All: Select this option to view all events in the log file.

Range: Select this option to view events that happened over a period of

one or more days. Enter the beginning date in the From field and the

ending date in the To field. Enter the date in Arabic numerals, year

first, then the month, followed by the day. The year must carry four

digit places, while the month and day each must carry two digit places.

The year, month, and day each must be separated by a hyphen. For

example, December 5th, 2005, should be written 2005-12-05.

Chapter 3. Administrator Utility

4. Click OK. The System Log Webpage appears.

Each line in the log file is a record of an event that occurred in the KM0832

Administrator Utility during the period of time that you specified on the Event

Log Webpage. The log file keeps up to 4096 events in memory. Once that

amount is reached, the oldest events are discarded as new events are recorded.

Note: In the case that an unforeseen event happens, such as a power outage, if

the log file is full at the time, when the KM0832 is restarted the log file

will only show the most recent 2048 lines.

5. Click Back to return to the Event Log Webpage.

To clear the contents of the log file:

1. Follow Steps 1–4 for viewing the log file.

2. At the bottom of the System Log Webpage, click Clear All Log. All events

in the log file are deleted.

If you delete the contents of the log file you cannot recover them;

however, this will not affect future log events.

KM0832 User Manual

Viewing System Information

Super administrators can view information about the KM0832 system through

the System Information Webpage. It shows information about the device,

firmware version, system time, network settings, and the file system.

To view system information:

1. If you are not logged in to the KM0832 Administrator Utility, then open

the KM0832 Login page and login. The KM0832 Administrator Utility

Main Screen will appear.

2. From the Administration menu, choose Super Adm Configuration >

System Information. The System Information Webpage appears.

3. If you are not able to view some of the information, use the scroll bar to

scroll down until you can view it.

Chapter 3. Administrator Utility

Viewing Help

Most KM0832 Administrator Utility functions are described in Help.

To open the help file:

1. If you are not logged in to the KM0832 Administrator Utility, then open

the KM0832 Login page and login. The KM0832 Administrator Utility

Main Screen will appear.

2. Click the Help icon. The KM0832 Help appears.

Logging Out

Click the Logout icon to end sessions in the KM0832 Administrator Utility. If

a user closes the browser without first logging out, the user’s session will

remain active for two minutes, after which time it will be automatically ended.

For security reasons we recommend that you either close your web browser or

clear the browser cache after logging out.

KM0832 User Manual

This Page Intentionally Left Blank

Chapter 4

OSD Operation

OSD Overview

The KM0832 OSD provides a visual, menu-driven, mouse-enabled, interface

that offers quick and convenient computer access and control, as well as

efficient system administration including user management (access rights,

passwords, etc.). Changes made in the OSD are reflected in the KM0832

Administrator Utility and vice-versa.

Each OSD menu option activates a function that configures and controls the

operation of the KVM installation. All procedures start from the OSD main

screen.

To open the OSD main screen:

1. Tap the Scroll Lock key twice.

Note: [Scroll Lock] is the default OSD hotkey. You can optionally change the

Hotkey to the Ctrl key (see OSD ACTIVATION, p. 85, for details).

The login screen appears:

2. Key in a valid username and password, then press [Enter].

Note: The first time that you (or anyone else) log in to the KM0832 OSD, you

must use the default super administrator account. The default username

is ADMIN and the default password is also ADMIN. This account can

KM0832 User Manual

neither be deleted nor does it appear in the username list. The username

cannot be changed; however, the password can be changed. We strongly

recommend that you change the password immediately; otherwise, your

KVM switch and all connected servers are vulnerable to access by

unauthorized users. See Configuring OSD User Settings, page 62, to

change the default password. After other user accounts have been added

to the KM0832, it is no longer necessary to use the default super

administrator account to log in.

After you log in, a screen similar to the one below appears:

Note: 1. The diagram depicts the super administrator's main screen. The user

main screen does not show the F4 function, since it is reserved for

super administrators and administrators. Normal users cannot access

it.

2. The OSD always starts in List view, with the highlight bar at the same

position it was in the last time it was closed.

3. Only the ports that have been set accessible by the (super)

administrator for the currently logged in user are visible (see PORT

ACCESS, p. 90, for details).

F1 : HELP F3 : SET F5 : SCH F7 : SCAN X

F2 : VIEW F4 : ADM F8 : LOUT zzz

STATION : 900101

VIEW : ACCESSIBLE + POWERED

PN TYPE NOTE

05 KA9120 FAX SERVER 2

04 KA9130 FAX SERVER 1

02 KA9170 ATEN INTL.CO. 2

01 KA9170 ATEN INTL.CO. 1

03 KA9120 ATEN INTL.CO. 3

06 KA9120 WEB SERVER 1

07 KA9131 WEB SERVER 2

08 KA9130 MAIL SERVER 1

Chapter 4. OSD Operation

OSD Main Screen Headings

OSD Navigation

Use the following procedures to navigate through OSD menus:

To dismiss the main screen, and deactivate the OSD, click the X at the

upper right corner of the OSD window; or press [Esc].

To logout, click F8 at the top of the main screen, or press [F8].

To move up or down through the list one line at a time, click the up and

down triangle symbols (ST) or use the Up and Down Arrow keys. If

there are more list entries than there is room for on the main screen, the

screen will scroll.

To move up or down through the list one screen at a time, click the up and

down arrow symbols (ÏÐ), or use the [Page Up] and [Page Down] keys.

If there are more list entries than there is room for on the main screen, the

screen will scroll.

To select a computer, double-click it; or, move the highlight bar to it, then

press [Enter].

After executing any action, you automatically go back to the menu one

level above.

Heading Explanation

PN This column lists the port numbers for all the KVM ports on the installation.

The simplest method to access a particular computer is to move the

highlight bar to it and press [Enter].

TYPE The model number of the KVM adapter cable used to connect the

computer to the port.

NOTE If a port has been given a name (see SET PC NOTE, p. 92), its name

appears in this column.

KM0832 User Manual

Port ID Numbering

Each KVM port on a KM0832 installation is assigned a unique port ID. You

can access and control any computer on the installation by specifying the port

ID of the port that it is connected to. Depending on where the computer is on

the installation, its port ID will have either two or three parts.

Cascaded Protocol Interface Installations

The port ID for computers on protocol interface cascaded installations is made

up of two or three parts, depending on the number of levels of cascaded

switches:

The port number on the root KM0832 station

The port number on the second level KVM switch (if applicable)

The port number on the third level KVM switch (if applicable).

For example, a computer attached to Port 6 of a child KM0832 that is cascaded

from Port 15 of a child KM0832, which in turn is cascaded from Port 8 of the

root KM0832, would have a port ID of: 8-15-6.

Chapter 4. OSD Operation

OSD Functions

OSD functions configure and control the OSD. Examples of what can be

accomplished with the OSD include: rapidly switching to any port; auto

scanning specifically selected ports; limiting the list of ports you wish to view;

managing port names; user management, system administration, and making

OSD setting adjustments.

To access an OSD function:

1. Click a function key field at the top of the main screen.

-or-

Press a function key on the keyboard.

2. In the submenus that appear, double-click on a choice.

-or-

Move the highlight bar to the choice, and then press [Enter].

3. Click or press [Esc] to return to the previous menu level.

To change a setting:

1. Double-click it.

-or-

Move the highlight bar to it, and then press [Enter].

2. After you select an item, a submenu with further choices appears. To make

a selection, repeat Step 1 above. An icon appears before the selected

choice.

Note: All setting changes are stored in temporary memory and remain in

effect for the duration of your session. Changes only become permanent

when you log out of the OSD (see p. 98). If you shut down the KM0832

without first logging out, your changes are discarded.

A complete description of the KM0832's OSD operations are given in the

sections that follow.

KM0832 User Manual

F1: HELP

Click or press [F1] to access Help. It gives a brief description about each OSD

function. It also displays information about the user, such as username, group

membership, and the console the user is operating.

To return to the OSD main screen, click or press [Esc].

Chapter 4. OSD Operation

F2: VIEW

Many of the OSD functions only operate on the computers that are currently

displayed (listed) on the main screen. This function lets you broaden or narrow

the scope of which ports the OSD lists on the main screen. The submenu

choices and their meanings are given in the table below.

(continues on next page)

Setting Function

VIEW MODE Allows you to select which computers are listed in the OSD

main screen. Choices are:

PERSONAL—The OSD lists the ports that the user has set

as personal. See SET PERSONAL VIEW (below).

ACCESSIBLE—The OSD lists only those ports that the

user is permitted to access. See PORT ACCESS, p. 90.

ACCESSIBLE + POWERED—The OSD lists only those

ports that the user is permitted to access and that have

their attached computers powered on.

The default is ACCESSIBLE + POWERED.

SET PERSONAL VIEW If there are KM0832 switches cascaded from the ports of

the master switch, you can create shortcuts to the

computers of those lower level switches that will appear in

the OSD list.

To add a shortcut:

1. Select ADD SHORTCUT. A box appears.

2. Enter the port ID number of the computer for which you

wish to create a shortcut (e.g. 1-1-1). For a discuss on

port ID numbering see p. 80.

To delete a shortcut:

1. Select DELETE SHORTCUT. A list of shortcuts

appears.

2. From the list, select the shortcut that you wish to delete.

3. Press [Y] to confirm; or, press [N] to cancel.

KM0832 User Manual

(continued from previous page)

Setting Function

SET PORT ID A submenu appears with three selections:

ID POSITION—Allows you to position where the port ID appears

on the monitor. The default is the upper left corner, but you can

have it appear anywhere on the screen.

Use the mouse or the arrow keys plus [Page Up], [Page Down],

[Home], [End], and [5] (on the numeric keypad with [Num Lock]

off), to position the port ID display, then double-click or press

[Enter] to lock the position and return to the View submenu.

DISPLAY DURATION—Determines how long a port ID displays

on the monitor after a port change has taken place. The choices

are:

USER DEFINED—which lets you select the amount of time

(from 1–240 sec.); and

ALWAYS ON—which displays the port ID at all times. If you

select User Defined, key in the number of seconds, then

press [Enter]. The default is 3 seconds. A setting of 0 (zero)

disables this function.

DISPLAY MODE—Selects how the port ID is displayed: the port

number plus the port name (PORT NUMBER + PC NAME); the

port number alone (PORT NUMBER); or the port name alone

(PC NAME). The default is PORT NUMBER + PC NAME.

SET SCAN SCAN INTERVAL—Determines how long the focus dwells on

each port as it cycles through the selected ports in Auto Scan

Mode (see F7 SCAN, p. 97). Key in a value from 1–240 seconds,

then press [Enter]. The default is 5 seconds; a setting of 0

disables the Scan function.

SCAN MODE—Selects which computers will be accessed under

Auto Scan Mode (see F7 SCAN, p. 97). Choices are:

PERSONAL—only those ports that the user has set as

personal. See SET PERSONAL VIEW on p. 83.

ACCESSIBLE—only those ports that the user is permitted to

access. See PORT ACCESS, p. 90.

ACCESSIBLE + POWERED—only those ports that the user is

permitted to access and that have their attached computers

powered on.

The default is Accessible + Powered.

Chapter 4. OSD Operation

F3: SET

This function allows the user to change the account password and set up a

unique working environment. A separate profile for each user is stored by the

OSD and is activated according to the username that is provided during login.

The settings are explained in the following table:

(continues on next page)

Setting Function

CHANGE

PASSWORD

Enables the user to change the account password.

Enter the old account password in the top field. Enter a new password

in the middle field, and then reenter the password in the bottom field to

confirm it. Press enter to save changes and return to the previous

menu.

OSD

ACTIVATION

Selects which Hotkey activates the OSD function:

[Scroll Lock] [Scroll Lock] or [Ctrl] [Ctrl].

Since the Ctrl key combination may conflict with programs running on

the computers, the default is the Scroll Lock combination.

SET

LOGOUT

TIMEOUT

If there is no input from the console for the amount of time set with this

function, the operator is automatically logged out. A login is necessary

before the console can be used again.

This enables other operators to gain access to the computers when the

original operator is no longer accessing them, but has forgotten to log

out. To set the timeout value, key in a number from 1–180 minutes,

then press [Enter]. If the number is 0 [zero], this function is disabled.

The default is 0 (disabled).

SCREEN

BLANKER

If there is no input from the console for the amount of time set with this

function, the screen is blanked. Key in a value from 1–30 minutes, then

press [Enter]. A setting of 0 disables this function. The default is 0

(disabled).

HOTKEY

COMMAND

MODE

Enables / Disables the Hotkey Command function in case a conflict

with programs running on the computers occurs. The default is

enabled. Choices are Y (Yes), or N (No).

KM0832 User Manual

(continued from previous page)

Setting Function

SET BEEPER When activated, the beeper sounds whenever a port is changed,

when activating the Auto Scan function (see F7 SCAN, p. 97), or

an invalid entry is made on an OSD menu. The default is Y

(activated). Choices are Y (Yes), or N (No).

IDLE TIMEOUT If there is no input from the console accessing a particular port

for the amount of time set with this function, the port is released,

allowing it to be accessed by the other consoles.

To set the timeout value, key in a number from 0–255 seconds,

then press [Enter].

If the number is 0 [zero], this function is disabled. The default is

5 seconds.

RESTORE USER

DEFAULT

Selecting this restores the original factory default settings for

VIEW and SET for the user profile. Choices are Y (Yes), or N

(No). (This feature is not available from the KM0832

Administrator Utility.)

Chapter 4. OSD Operation

F4: ADM

F4 is a (super) administrator only function. It allows them to configure and

control the overall operation of the OSD.

Note: When creating user accounts you must add each user to a group.

Therefore, we suggest that you create groups before users. If you do not

wish to create groups you may add users to the default group account.

However, the default group account cannot be used to grant port access

to group members. In this case, you must individually add users to the

port(s).

ACCOUNT MANAGEMENT

(continues on next page)

Setting Function

CREATE GROUP Opens the NEW GROUP NAME field. Enter a name for the new

group, and then press [Enter]. The group name may be up to 15

characters long, and can consist of any combination of letters

and numbers (A–Z, 0–9).

MODIFY GROUP Lists all groups. Select the group name that you wish to modify.

Edit the group name, and then press [Enter].

DELETE GROUP Lists all groups. Select the group name that you wish to delete.

Press [Y] to confirm; or, press [N] to cancel.

GROUP ACCESS

SETTING

1. The group list appears.

2. Select the group for which you wish to modify port access

rights. A list of all ports appears.

3. Select a port, and then set the Group Access Type: NONE—

No port access; VIEW—group members can only view video

from the port; FULL—group members can view video from

the port and control the port.

Note: If NONE is set, the port will not show up in the group

members' port lists on the OSD main screen.

4. Press [Esc] to exit. The Group Access Type you selected is

assigned to the group.

5. Repeat this procedure for all the ports in the list.

KM0832 User Manual

(continued from previous page)

(continues on next page)

CREATE USER

ACCOUNT

1. The group list appears.

2. From the list, select the group to which you wish to add the

new user.

3. Enter a username and a password for the account; reenter

the password to confirm it, and then press [Enter]. The user-

name and password may be up to 15 characters long, and

can consist of any combination of letters and numbers (A–Z,

0–9). The User Type list appears.

4. Select a User Type for the account: user (NORMAL USER),

administrator (ADM), or (SUPER ADM). (Only super admin-

istrators can grant super administrator user rights to other

users.)

MODIFY USER

ACCOUNT

Allows you to modify the user account settings. Choices are:

RESET USER PASSWORD, CHANGE USER TYPE, and

CHANGE USER GROUP.

To change a user's account password:

1. Select RESET USER PASSWORD. The user list appears.

2. From the list, select the user for whom you wish to change

the password.

3. Enter the new password; reenter the new password to con-

firm it, and then press [Enter]. The password is changed.

To change a user's User Type:

1. Select CHANGE USER TYPE. The user list appears.

2. From the list, select the user for whom you wish to change

the User Type.

3. Select the new User Type, and then press [Esc] to exit. The

User Type is changed.

To change a user's group membership:

1. Select CHANGE USER GROUP. The user list appears.

2. From the list, select the user for whom you wish to change

the group membership. The group list appears.

3. From the list, select the group to which you wish to add the

user. The user is removed from the original group and added

to the new group.

DELETE USER

ACCOUNT

Opens the user list. Select the user that you wish to delete.

Press [Y] to confirm; or, press [N] to cancel.

Chapter 4. OSD Operation

(continued from previous page)

Setting Function

USER ACCESS

SETTING

1. The user list appears.

2. Select the user for whom you wish to modify port access

rights. A list of all ports appears.

3. Select a port, and then set the User Access Type: NONE—

no port access; VIEW—users can only view video from the

port; FULL—users can view video from the port and control

the port.

Note: If NONE is set, the port will not show up in the user's

port list on the OSD main screen.

4. Press [Esc] to exit. The User Access Type you selected is

assigned to the user.

5. Repeat this procedure for all the ports in the list.

KM0832 User Manual

PORT MANAGEMENT

(continues on next page)

Setting Function

PORT ACCESS This function allows the administrator to define group and user

access to the computers on the installation on a port-by-port

basis.

Select a port from the list to manage user and group access to the

port. A list appears with the following choices: ADD GROUP, SET

GROUP ACCESS TYPE, DELETE ACCESS GROUP, ADD

USER, SET USER ACCESS TYPE, and DELETE ACCESS

USER.

To grant port access to a group:

1. Select ADD GROUP. The group list appears.

2. From the list, select the group to which you wish to grant

access to the port.

3. Press [Y] to confirm; or, press [N] to cancel.

To set the Group Access Type:

1. Select SET GROUP ACCESS TYPE. A list of all groups that

have been added to the port appears.

2. From the list, select the group for which you wish to set the

Group Access Type.

3. Set the Group Access Type: NONE—No port access; VIEW—

group members can only view video from the port; FULL—

group members can view video from the port and control the

port.

Note: If NONE is set, the port will not show up in the group

members' port lists on the OSD main screen.

4. Press [Esc] to exit. The Group Access Type you selected is

assigned to the group.

To revoke group access for a port:

1. Select DELETE ACCESS GROUP. A list of all groups that

have been added to the port appears.

2. From the list, select the group for which you wish to revoke

access to the port.

3. Press [Y] to confirm; or, press [N] to cancel.

Chapter 4. OSD Operation

(continued from previous page)

(continues on next page)

Setting Function

PORT ACCESS

(cont.) To grant port access to a user:

1. Select ADD USER. The user list appears.

2. From the list, select the user to whom you wish to grant access

to the port.

3. Press [Y] to confirm; or, press [N] to cancel.

To set the User Access Type:

1. Select SET USER ACCESS TYPE. A list of all users who have

been added to the port appears.

2. From the list, select the user for whom you wish to set the User

Access Type.

3. Set the User Access Type: NONE—no port access; VIEW—

users can only view video from the port; FULL—users can

view video from the port and control the port.

Note: If NONE is set, the port will not show up in the user's

port list on the OSD main screen.

4. Press [Esc] to exit. The User Access Type you selected is

assigned to the user.

To revoke user access for a port:

1. Select DELETE ACCESS USER. A list of all users that have

been added to the port appears.

2. From the list, select the user for whom you wish to revoke

access to the port.

3. Press [Y] to confirm; or, press [N] to cancel.

KM0832 User Manual

(continued from previous page)

(continues on next page)

Setting Function

SET PC NOTE To help remember which computer is attached to a particular port,

every port can be given a name. This function allows the

administrator to create, modify, or delete port notes.

To edit a port note:

1. Click the port you want, or use the navigation keys to move the

highlight bar to it, then press [Enter].

2. Key in the new port note, or modify/delete the old one. The

maximum number of characters allowed for the port note is 15.

Legal characters include:

All alpha characters: a–z; A–Z

All numeric characters: 0–9

Spacebar

Case does not matter; the OSD displays the port note in all

capitals no matter how they were keyed in.

3. When you have finished editing, press [Enter]. The new name

appears in the PORT NOTE field. To abort the change, press

[Esc].

SET PORT

LANGUAGE

This function allows the administrator to define the keyboard

language layout for each port. The default is U.S. ENGLISH.

To set the port language:

1. From the list, select the port for which you wish to set the com-

puter's keyboard language layout.

2. Set the keyboard language layout: US ENGLISH, JAPANESE,

or FRENCH.

3. Press [Esc] to exit. The keyboard language layout you selected

is assigned to the port.

SET PORT

OPERATING

SYSTEM

This function allows the administrator to define the operating

platform for the computer connected to each port. The default is

WINDOWS (PC compatible).

To set the port operating system:

1. From the list, select the port for which you wish to set the com-

puter's operating platform.

2. Set the operating platform: WINDOWS, MAC, or SUN.

3. Press [Esc] to exit. The operating platform you selected is

assigned to the port.

Chapter 4. OSD Operation

(continued from previous page)

STATION MANAGEMENT

SYSTEM INFORMATION

Setting Function

RESTORE PORT

DEFAULT

This function revokes port access for users and groups, removes

the station name and port notes, and restores original factory

default settings for the Port Operating System and Port Language

fields. See Factory Default Settings, page 108.

Setting Function

CREATE

STATION NOTE

This function allows administrators to assign a name to the

KM0832 station, which helps to distinguish identical stations on a

multiple station KVM installation.

DELETE

STATION NOTE

This function allows administrators to delete a station note.

Setting Function

SYSTEM

INFORMATION

This function differs from the System Information screen in the

KM0832 Administrator Utility. It displays a list of all KM0832

modules, as well as connected console modules and KVM adapter

cables. Important information about each device is shown in the

list, such as the console or port number to which the device is

attached, the device type, the original firmware version and the

most recent firmware upgrade version.

KM0832 User Manual

SADM CONFIGURATION

Only the super administrator can view and control the functions under this

menu.

(continues on next page)

Setting Function

SET

NETWORK

This function allows administrators to configure the network settings for

the KM0832 on the Local Area Network (LAN). A submenu appears

with the following choices: HTTP PORT, HTTPS PORT, AUTOMATIC IP

ADDRESS, and IP ADDRESS SETTING.

To set the HTTP port:

1. From the list, select HTTP PORT.

2. Key in the port number (typically port 80), and press [Enter].

To set the HTTPS port:

1. From the list, select HTTPS PORT.

2. Key in the port number (typically port 443), and press [Enter].

To enable dynamic IP addressing with a DHCP server:

1. From the list, select AUTOMATIC IP ADDRESS.

2. Press [Y] to enable; or, press [N] to disable.

Note: The default is enabled. If you disable this feature, then you

should manually configure the IP settings.

To manually configure the IP settings:

1. From the list, select IP ADDRESS SETTING. A list appears with the

following choices: IP ADDRESS, SUBNET MASK, GATEWAY, PRI-

MARY DNS SERVER, and ALTERNATE DNS SERVER.

2. Select each choice and enter the numerical address (dotted quad

address), and then press [Enter].

Note: These settings do not apply if you enable DHCP.

SET CLOCK This function allows administrators to configure the date and time for

the KM0832. A submenu appears with the following choices: SET

DATE and SET TIME.

To set the date and time:

1. From the list, select SET DATE. In the field that appears, enter the

date in YYYY-MM-DD format, and then press [Enter].

2. From the list, select SET TIME. In the field that appears, enter the

time in HH:MM:SS format, and then press [Enter].

Chapter 4. OSD Operation

(continued from previous page)

Setting Function

BROADCAST Selecting BROADCAST invokes Broadcast Mode. When this

function is in effect, commands sent from the console are

broadcast to all available computers on the installation.

This function is particularly useful for operations that need to be

performed on multiple computers, such as performing a system

wide shutdown, installing or upgrading software, etc.

While Broadcast Mode is in effect, a speaker symbol appears

before the port ID display of the port that currently has the

console focus.

While Broadcast Mode is in effect, the mouse will not function

normally. You must exit Broadcast Mode in order to regain

control of the mouse.

To exit Broadcast Mode, invoke the OSD (with the OSD

Hotkey), then select BROADCAST to turn Broadcast Mode

off.

KM0832 User Manual

F5: SCH

The Search function provides a convenient method to easily locate ports and

cascaded stations by their port notes.

To search for a port:

1. From the OSD main screen, press or click [F5].

2. In the field that appears, enter the port note of the port for which you are

searching. All port notes that match or contain the search term(s) appear in

a list.

Note: You do not need to enter the entire port note; a partial port note is

acceptable. For example, if you want to search for a port with port

note WIN 2K AS, you only need enter a portion of the port note, i.e.

WIN.

Chapter 4. OSD Operation

F7: SCAN

This function allows you to automatically switch among the available

computers at regular intervals so that you can monitor their activity without

having to take the trouble of switching yourself.

The selection of computers to be included for Auto Scanning is made with

the SCAN MODE setting under the F2 SET function (see SET SCAN on

p. 84).

The amount of time that each port displays for is set with the SCAN

INTERVAL setting under the F2 SET function (see SET SCAN on p. 84).

When you want to stop at a particular location, press the [Spacebar] or

[Esc] to stop scanning and exit Auto Scan Mode.

If the scanning stops on an empty port, or one where the computer is

attached but is powered off, the monitor screen will be blank, and the

mouse and keyboard will have no effect. Simply wait—after the Scan

Duration time is up, the Scan function will switch to the next port.

As each computer is accessed, an S appears in front of the port ID display

to indicate that it is being accessed under Auto Scan Mode.

While Auto Scan Mode is in effect, the console will not function normally.

You must exit Auto Scan Mode in order to regain control of the console.

While you are in Auto Scan Mode, you can pause the scanning in order to

keep the focus on a particular computer either by pressing P, or with a left-

click of the mouse. See Invoking Auto Scan, p. 102, for details.

While you are in Auto Scan Mode, press [ ← ] to switch to the previous

computer in the list; press [ → ] to switch to the next computer in the list.

After the amount of time set with the SCAN INTERVAL elapses, the Scan

function will switch to the next port.

When you skip, you only skip to the previous or next available computer

that is in the Scan Mode selection (see p. 84).

To exit Auto Scan Mode, press the [Spacebar] or [Esc].

KM0832 User Manual

F8: LOUT

LOUT (Log Out) logs you out of OSD control of the computers, and blanks the

console screen. This is different from simply pressing [Esc] to deactivate the

OSD when you are at the main screen. With this function you must log in all

over again to regain access to the OSD, whereas with [Esc], all you have to do

to reenter the OSD is tap the OSD Hotkey.

Note: 1. When you reenter the OSD after logging out, the screen stays blank

except for the OSD main screen. You must input your password

before you can continue.

2. If you reenter the OSD after logging out, and immediately use [Esc]

to deactivate the OSD without having selected a port from the OSD

menu, a null port message displays on the screen. The OSD Hotkey

will bring up the OSD main screen.

Chapter 5

Hotkey Operation

Hotkey Port Control

Hotkey port control allows you to provide KVM focus to a particular computer

directly from the keyboard.

Note: Hotkeys work best in single stage and basic cascaded or daisy chained

installations. For installations that combine daisy chaining and

cascading, it is simpler, more convenient, and more efficient to use the

OSD.

The KM0832 provides the following Hotkey port control features:

Selecting the active port

Auto Scanning

Skip Mode switching

Invoking Hotkey Mode

All Hotkey operations begin by invoking Hotkey Mode (HKM). Invoking

HKM takes three steps:

1. Hold down the [Num Lock] key

2. Press the * key or the - (minus) key

3. Simultaneously release both keys

[Num Lock] + [* ]

or:

[Num Lock] + [- ]

KM0832 User Manual

100

When HKM is active:

The Caps Lock, and Scroll Lock LEDs flash in succession to indicate so.

They stop flashing and revert to normal status when you exit HKM.

A command line appears at the bottom of the monitor screen. The

command line prompt is the word Hotkey: in white text on a blue

background. Text that you key in while in HKM displays here.

Ordinary keyboard and mouse functions are suspended—only Hotkey

compliant keystrokes and mouse clicks (described in the sections that

follow), can be input.

Pressing [Esc] or [Spacebar] exits HKM.

Selecting the Active Port

Each KVM port is assigned a port ID (see Port ID Numbering, p. 80). You can

directly access any computer on the installation with a Hotkey combination

that specifies the port ID of the KVM port that the computer is connected to.

The steps involved are:

1. Invoke HKM (see p. 99).

2. Key in the port ID

The port ID numbers display on the command line as you key them in. If

you make a mistake, use [Backspace] to erase the wrong number.

3. Press [Enter]

After you press [Enter], the KVM focus switches to the designated

computer and you automatically exit HKM.

Chapter 5. Hotkey Operation

101

Auto Scanning

Auto Scan switches among all the KVM ports that are accessible to the current

operator at regular intervals (see SCAN MODE under SET SCAN, p. 84, for

information regarding accessible ports). This function is convenient for

automatically monitoring the activity of the computers on the installation.

Setting the Scan Interval:

The amount of time Auto Scan focuses on each port is set with the SCAN

INTERVAL setting of the OSD F2 SET function (see SET SCAN on p. 84). You

can change the scan interval before activating Hotkey Auto Scanning, if you

wish, with the following Hotkey combination:

1. Invoke HKM (see p. 99).

2. Key in [T] [n]

Where [T] is the letter T, and [n] is a number from 1–255 that represents

the number of seconds for the dwell time.

The letter T and the numbers display on the command line as you key

them in. If you make a mistake, use [Backspace] to erase the wrong

number.

3. Press [Enter]

After you press [Enter], you automatically exit HKM, and are ready to

invoke Auto Scanning.

KM0832 User Manual

102

Invoking Auto Scan:

To start Auto Scanning, key in the following Hotkey combination:

1. Invoke HKM (see p. 99).

2. Press [A].

After you press A, you automatically exit HKM, and enter Auto Scan

Mode, and Auto Scanning begins.

While you are in Auto Scan Mode, you can pause the scanning in order

to keep the focus on a particular computer either by pressing P or with

a left-click of the mouse. During the time that Auto Scanning is

paused, the command line displays: Auto Scan: Paused.

Pausing and exiting are the two ways to stop scanning and keep the

focus on a particular computer. If you intend to continue scanning after

a brief stop, pausing is more convenient than exiting Auto Scan Mode

completely.

This is because when you resume scanning after pausing, you start

from where you left off. On the other hand, if you exit and then restart

Auto Scan, you start over from the very first computer on the

installation.

To resume Auto Scanning after you pause, press any key or left-click.

Scanning continues from where it left off.

While you are in Auto Scan Mode, press [ ← ] to switch to the

previous computer in the list; press [ → ] to switch to the next

computer in the list. After the amount of time set with the SCAN

INTERVAL elapses, the Scan function will switch to the next port.

When you skip, you only skip to the previous or next available

computer that is in the Scan Mode selection (see p. 84).

While Auto Scan Mode is in effect, ordinary keyboard and mouse

functions are suspended—only Auto Scan Mode compliant keystrokes

and mouse clicks can be input. You must exit Auto Scan Mode in order

to regain normal control of the console.

3. To exit Auto Scan Mode press [Esc] or [Spacebar]. Auto Scanning stops

when you exit Auto Scan Mode.

Chapter 5. Hotkey Operation

103

Hotkey Beeper Control

The beeper (see SET BEEPER, p. 86) can be toggled on and off by means of a

Hotkey. To toggle the beeper, enter the following Hotkey combination:

1. Invoke HKM (see p. 99).

2. Press [B]

After you press B, the beeper toggles on or off. The command line displays

Beeper On or Beeper Off for one second; then the message disappears and you

automatically exit HKM.

Hotkey Summary Table

[Num Lock] + [ * ]

[Num Lock] + [ - ]

[port ID] [Enter] Switches access to the computer that

corresponds to that port ID.

[T] [n] [Enter] Sets the Auto Scan interval to n

seconds—where n is a number from 1–

255.

[A] Invokes Auto Scan Mode.

When Auto Scan Mode is in effect, [P] or

left-click pauses Auto Scanning.

When Auto Scanning is paused, pressing

any key or another left-click resumes Auto

Scanning.

[←] Skips from the current port to the first

accessible port previous to it.

[→] Skips from the current port to the next

accessible port.

[B] Toggles the beeper on or off.

KM0832 User Manual

104

This Page Intentionally Left Blank

105

Chapter 6

Keyboard Emulation

Mac Keyboard

The PC compatible (101/104 key) keyboard can emulate the functions of the

Mac keyboard. The emulation mappings are listed in the table below.

Note: When using key combinations, press and release the first key (Ctrl),

then press and release the activation key.

PC Keyboard Mac Keyboard

[Shift] Shift

[Ctrl] Ctrl

[Ctrl] [1]

[Ctrl] [2]

[Ctrl] [3]

[Ctrl] [4]

[Alt] Alt

[Print Screen] F13

[Scroll Lock] F14

[Enter] Return

[Backspace] Delete

[Insert] Help

[Ctrl] F15

KM0832 User Manual

106

Sun Keyboard

The PC compatible (101/104 key) keyboard can emulate the functions of the

Sun keyboard when the Control key [Ctrl] is used in conjunction with other

keys. The corresponding functions are shown in the table below.

Note: 1. When using key combinations, press and release the first key [Ctrl],

then press and release the activation key.

2. If you need to go into OK Mode, which requires Stop + A, see

Troubleshooting, page 114.

PC Keyboard Sun Keyboard

[Ctrl] [T] Stop

[Ctrl] [F2] Again

[Ctrl] [F3] Props

[Ctrl] [F4] Undo

[Ctrl] [F5] Front

[Ctrl] [F6] Copy

[Ctrl] [F7] Open

[Ctrl] [F8] Paste

[Ctrl] [F9] Find

[Ctrl] [F10] Cut

[Ctrl] [1]

[Ctrl] [2]

[Ctrl] [3]

[Ctrl] [4]

[Ctrl] [H] Help

Compose



107

Appendix

Specifications

Function KM0832

Computer

Connections Direct 32

Max 8,000

Console Connections 8

Port Selection OSD, Hotkeys

Connectors Console Port 8 x RJ-45 female

KVM Port 32 x RJ-45 female

Daisy Chain 1 x HPDB-50 female (Black)

Configuration 1 x RJ-45 female

Maintenance 1 x RJ-45 female

Power 1 x 3-prong AC Socket

Switches Reset 1 x Semi-recessed Pushbutton

Power 1 x Rocker

F/W Upgrade Recovery 1 x Slide

User Port 1 1 x Slide

LEDs User Port (On Line) 8 (green)

KVM Port

(On Line/Selected) 32 dual-colored (green/red)

Power 1 (blue)

I/P Rating 100–240V, 50/60Hz; 1A

Power Consumption 120V/19W; 230V/20W

Emulation Keyboard/Mouse PS/2; Sun; USB (PC, Sun, Mac); serial

Scan Interval 1–255 seconds

Video 1024x768@60Hz (300m max.); DDC2B

Environment Operating Temperature 0–50o C

Storage Temperature -20–60o C

Humidity 0–80% RH, non-condensing

Physical

Properties Housing Metal

Weight 4.9 kg

Dimensions (L x W x H) 43.8 x 38 x 4.4 cm

KM0832 User Manual

108

Factory Default Settings

The factory default settings are as follows:

Setting Default

View Mode Accessible + Powered

Port ID Display Mode The Port Number plus the Port Name

Port ID Display Position Upper Left Corner

Port ID Display Duration User Defined (3 seconds)

Scan Duration 5 seconds

Scan Mode Accessible + Powered

OSD Hotkey [Scroll Lock] [Scroll Lock]

Logout Timeout 0 (Disabled)

Screen Blanker 0 (Disabled)

Hotkey Command Mode On (Enabled)

Beeper On (Activated)

Idle Timeout 5 seconds

Port Note None

Port Operating System Windows (PC compatible)

Port Language U.S. English

Port Access None (super administrators and administrators have

full access)

Webpage Session Timeout 3 minutes

IP Address 192.168.0.10

Subnet Mask 255.255.255.0

Default Gateway 192.168.0.254

HTTP Port 80

HTTPS Port 443

DHCP Enabled No (Disabled)

SMTP Server Mail Notification No (Disabled)

Date & Time Synchronize with my computer

Daylight Saving Time Enabled

Appendix

109

Additional Installation Diagrams

KA9222 PS/2 Console Module

KA9233 PS/2-USB Console Module

KA9272 USB Console Module

CONSOLE

KM0832 User Manual

110

KM0832 to KVM Adapter Cable Connection

KA9120 PS/2 KVM Adapter Cable

KA9130 Sun Legacy KVM Adapter Cable

by ATEN

PS/2 CPU MODULE

MODEL NO. KA9120

PS/2 CPU MODULE

MODEL NO. KA9120

LINK

Appendix

111

KA9131 Sun USB KVM Adapter Cable

KA9140 Serial KVM Adapter Cable

KA9170 USB KVM Adapter Cable

CONSOLE

NORMAL F/W

UPGRADE

SERIAL TERMINAL

UPGRADE

PORT

VT-100

KM0832 User Manual

112

Restoring Original Factory Default Settings

You can restore the original factory default settings for the KM0832 Matrix

KVM Switch. The original password for the default super administrator

account is restored; all super administrator, administrator, user, and group

accounts are removed from the system. Only the station name, Webpage

Session Timeout setting, network settings, and date and time are retained. This

procedure requires the use of a jumper cap.

1. Turn off the KM0832 and unplug the power cord.

2. Remove the cover of the KM0832.

3. Place a jumper cap over pins 1-2 of the J3 jumper on the mainboard.

4. Plug in the power cord and turn on the KM0832. The following directions

appear on the console screen:

USERNAME AND PASSWORD INFORMATION AND PORT/USER

INFORMATION HAS BEEN CLEARED. PLEASE POWER OFF THE

SWITCH, REMOVE THE JUMPER, CLOSE THE CASE, THEN

RESTART.

5. Turn off the KM0832 and unplug the power cord.

Appendix

113

6. Remove the jumper cap from pins 1-2 of the J3 jumper.

7. Replace the cover on the switch. Plug in the power cord and turn on the

KM0832.

8. You should now use the default username and password to login to the

KM0832 Administrator Utility and OSD.

KM0832 User Manual

114

Troubleshooting

General

Problem Solution

I can’t use the KA9220 or

KA9270 Console Modules

with the KM0832.

The KM0832 does not support these two console

modules. Instead, use the KA9222, KA9272, and

KA9233 Console Modules with the KM0832.

The console monitor does

not display and there is no

response to keyboard and

mouse input.

Verify that all cables are securely connected and in good

condition, including those of the console modules, KVM

adapter cables, and Cat 5 cable.

Note: We strongly recommend that you use Cat 5

shielded twisted pair (STP) cable.

Upgrade the firmware for the KVM adapter cables.

I can’t use the KA9222 and

KA9272 Console Modules

to login to the KM0832.

1. Verify that the username and password are correct. If

after verifying that the username and password are

correct you still cannot login, then follow Step 2.

2. Upgrade the firmware version of the console modules.

I can’t use an Ethernet hub

to connect the console

modules and KVM adapter

cables to the KM0832.

Although Cat 5 cable is used to connect the console

modules and KVM adapter cables to the KM0832, it does

not support the Ethernet protocol; thus, you cannot use

an Ethernet hub to connect them.

The password for the

default super administrator

account needs to be reset.

See “Restoring Original Factory Default Settings” on

page 112.

I upgrading the firmware,

but some of the modules

were not upgraded

successfully.

See “Upgrade Failed” on page 67.

The firmware upgrade

process was prematurely

aborted and now some of

the modules are

inoperable.

See “Firmware Upgrade Recovery” on page 67.

Appendix

115

Sun Systems

*These solutions work for most common Sun VGA cards. If these procedures

fail to resolve the problem, consult the manual for the Sun VGA card.

Problem Solution

Video display problems

with HDB-15 interface

systems (e.g. Sun Blade

1000 servers).

The display resolution should be set to 1024 x 768 @

60Hz.

Under Text Mode:

1. Go to OK mode and issue the following commands:

setenv output-device screen:r1024x768x60

reset-all

Under XWindow:

1. Open a console and issue the following command:

m64config -res 1024x768x60

2. Log out.

3. Log in.

Video display problems

with 13W3 interface

systems (e.g. Sun Ultra

servers).*

The display resolution should be set to 1024 x 768 @

60Hz.

Under Text Mode:

1. Go to OK mode and issue the following commands:

setenv output-device screen:r1024x768x60

reset-all

Under XWindow:

1. Open a console and issue the following command:

ffbconfig -res 1024x768x60

2. Log out.

3. Log in.

KM0832 User Manual

116

Limited Warranty

ALTUSEN warrants this product against defects in material or workmanship for a period of one

(1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's

support department for repair or replacement of your unit. ALTUSEN will not issue a refund.

Return requests can not be processed without the original proof of purchase.

When returning the product, you must ship the product in its original packaging or packaging that

gives an equal degree of protection. Include your proof of purchase in the packaging and the RMA

number clearly marked on the outside of the package.

This warranty becomes invalid if the factory-supplied serial number has been removed or altered

on the product.

This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse,

abuse, negligence or modification of any part of the product. This warranty does not cover damage

due to improper operation or maintenance, connection to improper equipment, or attempted repair

by anyone other than ALTUSEN. This warranty does not cover products sold AS IS or WITH

FAULTS.

IN NO EVENT SHALL ALTUSEN'S LIABILITY EXCEED THE PRICE PAID FOR THE

PRODUCT. FURTHER, ALTUSEN SHALL NOT BE RESPONSIBLE FOR DIRECT,

INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING

FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, OR ITS

DOCUMENTATION. ALTUSEN SHALL NOT IN ANY WAY BE RESPONSIBLE FOR,

WITHOUT LIMITATION, LOSS OF DATA, LOSS OF PROFITS, DOWNTIME, GOODWILL,

DAMAGE OR REPLACEMENT OF EQUIPMENT OR PROPERTY, AND ANY EXPENSES

FROM RECOVERY, PROGRAMMING, AND REPRODUCTION OF ANY PROGRAM OR

DATA.

ALTUSEN makes no warranty or representation, expressed, implied, or statutory with respect to

its products, contents or use of this documentation and all accompanying software, and specifically

disclaims its quality, performance, merchantability, or fitness for any particular purpose.

ALTUSEN reserves the right to revise or update its product, software or documentation without

obligation to notify any individual or entity of such revisions, or update.

For details about extended warranties, please contact one of our dedicated value added resellers.

117

Index

accounts, managing, 43, 46, 87

activating the OSD, 85

Active Sessions Webpage, 70

force logout, 70

viewing, 70

administrator functions, 87

accounts, managing, 87

ports, managing, 90

SADM configuration, 94

stations, naming, 93

system information, 93

Administrator Utility

active sessions, viewing, 70

backing up settings, 68

date and time, setting, 41

default username and

password, 31

defaults, restoring, 53

event log, 72

factory default settings, 108

firmware, upgrading, 65

force logout, 70

groups, managing, 43

Help, 75

icons, 34

IP address, setting, 30

log file, 72

logging in, 31

logging out, 75

managing groups, 43

managing ports, 52

managing users, 46

menus, 33

naming stations, 36

network settings, 38

OSD user settings, 62

OSD view, setting, 59

overview, 29

password, default, 31

passwords, setting, 63

port access, 53

port settings, 58

port status, 35

ports, managing, 52

restoring defaults, 53

restoring previous settings, 68

search, 64

stations, naming, 36

system information, 74

system log, 73

time, setting, 41

upgrading firmware, 65

user settings, OSD, 62

username, default, 31

users, managing, 46

view, OSD, 59

Webpage Session Timeout, 37

Auto Scan mode, 97, 101

configuring, 61, 84

invoking, 102

pausing, 102

setting scan interval, 84, 101

stopping, 102

Backup and Restore Settings

Webpage, 68

basic operation, 27

beeper, 63, 86

Hotkey, 103

Broadcast mode, 95

KM0832 User Manual

118

cables, 5

cascading, 20

protocol interface, 20

chaining, daisy, 23

CONFIGURATION port, 8, 26

console modules, 4, 9, 11

installation diagrams, 109

CPU modules. See KVM adapter

cables

daisy chaining, 23

Date & Time Webpage, 41

date, setting, 41, 94

default settings, factory, 108

default username and

password, 31, 77

defaults, restoring, 53

desktop mounting, 12

e-mail notification, 40

emulation, keyboard

Mac, 105

Sun, 106

Event Log Webpage, 72

F1 HELP, 82

F2 VIEW, 83

F3 SET, 85

F4 ADM, 87

F5 SCH, 96

F7 SCAN, 97

F8 LOUT, 98

factory default settings, 108

restoring, 112

FCC information, ii

firmware upgrade, 65

recovery, 67

recovery switch, 8

Firmware Upgrade Webpage, 66

force logout, 70

Group Information Webpage, 43

Group Management Webpage, 44

groups, managing, 43, 87

Help, 75

help desk, xiv

hot plugging, 27

Hotkey

beeper control, 103

Command Mode, 63, 85

port control, 99

port selection, 100

summary table, 103

Hotkey Mode, invoking, 99

Idle Timeout function, 63, 86

installation

cascading, 20

console modules, 109

daisy chaining, 23

KVM adapter cables, 110

multilevel, 19

network, 26

overview, 11

single stage, 17

invoking Hotkey Mode, 99

IP address, assigning, 30, 39, 94

IP address, default, 108

Index

119

keyboard emulation

Mac, 105

Sun, 106

keyboard language layout, 58, 92

KM0832

assigning names, 36

desktop mounting, 12

front view, 6

rack mounting, 12

rear view, 8

stacking, 12

KM0832 Administrator Utility. See

Administrator Utility

KVM adapter cables, 4, 9, 11

displaying, 79

installation diagrams, 110

saving settings, 58

log file, 72

logging in

Administrator Utility, 31

OSD, 77

logging out

Administrator Utility, 75

force, 70

OSD, 98

Logout Timeout function, 63, 85

Main Webpage, 32

managing

groups, 43, 87

ports, 52, 90

users, 46, 88

naming stations, 36, 93

network installation, 26

Network Settings Webpage, 38

notification, e-mail, 40

NTP server, synchronizing, 41

operation, basic, 27

OSD

accounts, managing, 87

activating, 85

administrator functions, 87

Auto Scan mode, 97

beeper, 63, 86

broadcasting commands, 95

date and time, setting, 94

default username and

password, 77

factory default settings, 108

functions, 81

Hotkey, 63, 77, 85

Idle Timeout function, 63, 86

logging out, 98

Logout Timeout function, 63, 85

main screen, 78

main screen headings, 79

managing ports, 90

naming stations, 93

navigating, 79

overview, 77

password, default, 77

passwords, setting, 85

port defaults, restoring, 93

port ID, 84

port shortcuts, 83

ports, managing, 90

restoring port defaults, 93

restoring user defaults, 86

KM0832 User Manual

120

Screen Blanker function, 63, 85

Search function, 96

shortcuts, port, 83

stations, naming, 93

system information, 93

time, setting, 94

user defaults, restoring, 86

user settings, 62, 85

username, default, 77

View Mode, 83

view settings, 59

password, default, 31, 77

passwords, setting, 63, 85

pausing Auto Scan mode, 97

personal view, setting, 60, 83

port ID, 35, 84

numbering, 80

Port Management Webpage, 54

port note, 35, 79

setting, 58, 92

Port Select Webpage, 53

ports

access, 53, 90

keyboard language layout, 58,

LEDs, 6

managing, 52, 90

operating systems, 58, 92

selection, 27

settings, 58, 92

shortcuts, 83

status, 35

powering off, 27

problems, xiv

rack mounting, 12

front, 15

rear, 16

safety instructions, vi

split, 13

reset, system, 7

restarting, 27

restoring

factory default settings, 112

previous settings, 68

stations and ports, 53, 93

user defaults, 86

safety instructions

general, iv

rack mounting, vi

scanning. See Auto Scan mode

Screen Blanker function, 63, 85

Search function, 96

Search Webpage, 64

selecting the active port, 100

SET, 85

setting

Auto Scan mode interval, 101

date and time, 41, 94

OSD view, 59, 83

passwords, 63, 85

personal view, 60, 83

Settings Webpage, 62

shortcuts, port, 83

Simple Mail Transfer Protocol

configuration, 40

SMTP. See Simple Mail Transfer

Protocol

specifications, technical, 107

stacking, 12

Station Management Webpage, 36

station positions, switching, 27

stations, naming, 36, 93

Index

121

support, technical, xiv

switching station positions, 27

system event report, 40

System Information Webpage, 74

System Log Webpage, 73

system requirements

cables, 5

computers, 4

consoles, 4

operating systems, 5

system reset, 7

technical specifications, 107

technical support, xiv

time server. See NTP server

time, setting, 41, 94

troubleshooting, 114

upgrading firmware, 65

user defaults, restoring, 86

User Information Webpage, 47

User Management Webpage, 50

user notice, iii

user settings, OSD, 62, 85

username and password,

default, 31, 77

users, managing, 46, 88

View Webpage, 59

view, OSD, 59, 83

viewing active sessions, 70

Webpage Session Timeout, 37

Webpages

Active Sessions, 70

Backup and Restore Settings, 68

Date & Time, 41

Event Log, 72

Firmware Upgrade, 66

Group Information, 43

Group Management, 44

Main, 32

Network Settings, 38

Port Management, 54

Port Select, 53

Port Status, 35

Search, 64

Settings, 62

Station Management, 36

System Information, 74

System Log, 73

User Information, 47

User Management, 50

View, 59

Aten Technology Altusen Km0832 Users Manual

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