Audio Partnership PLC EDGENQ-27 Network Preamplifier User Manual 15 Edge NQ UserMan

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Document Description	15_Edge NQ UserMan
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Date Submitted	2017-08-07 00:00:00
Date Available	2017-08-07 00:00:00
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Document Title	15_Edge NQ UserMan
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Edge NQ
Network preamplifier
Contents
Important safety instructions................................................................3
Front panel controls..............................................................................5
Make sure you register your purchase.
Rear panel connections........................................................................ 6
Visit: www.cambridgeaudio.com/vip
Remote control......................................................................................7
By registering, you'll be the first to know about:
Connections..........................................................................................8
• Future product releases
Technical specifications......................................................................10
• Software upgrades
Troubleshooting...................................................................................11
• News, events and exclusive offers plus competitions!
IMPORTANT!
The Edge NQ is largely a software based product and new features and updates
will be made available from time to time. See the Upgrade Firmware section at the
end of this manual for how to check for and then automatically update your unit
via the internet. The process takes only a few minutes.
We would encourage you to check for any updates before using your Edge NQ for
the first time and then from time to time afterwards.
Also please do check the support page for the Edge NQ at
http://techsupport.cambridgeaudio.com for details of any new features, advice
on compatibility with other products and audio formats and the most recent copy
of this manual.
This guide is designed to make installing and using this product as easy as
possible. Information in this document has been carefully checked for accuracy
at the time of printing; however, Cambridge Audio’s policy is one of continuous
improvement, therefore design and specifications are subject to change without
prior notice.
This document contains proprietary information protected by copyright. All
rights are reserved. No part of this manual may be reproduced by any mechanical,
electronic or other means, in any form, without prior written permission of the
manufacturer. All trademarks and registered trademarks are the property of their
respective owners.
© Copyright Cambridge Audio Ltd 2017.
Stream Magic is a trademark of Audio Partnership Plc and is registered in the
European Community and other countries.
This product contains software licensed under version 2 of the GNU Public
License and version 2.1 of the GNU Lesser Public License. The source code for this
software is available from:
http://gpl.stream-magic.com/
This product includes technology owned by Microsoft Corporation and under
a licence from Microsoft Licensing GP. Use or distribution of such technology
outside of this product is prohibited without a license from Microsoft Corporation
and/or Microsoft Licensing, GP as applicable.
The Spotify software is subject to third party licenses found here:
https://developer.spotify.com/esdk-third-party-licenses/
Qualcomm is a trademark of Qualcomm Incorporated, registered in the United
States and other countries, used with permission. aptX is a trademark of
Qualcomm Technologies International, Ltd., registered in the United States and
other countries, used with permission.
Edge
NQ
Important safety instructions
For your own safety please read the following important safety instructions
carefully before attempting to connect this unit to the mains power supply. They
will also enable you to get the best performance from and prolong the life of the
unit:
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with a dry cloth.
7. 
Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves,
or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding-type
plug has two blades and a third grounding prong. The wide blade or the third
prong are provided for your safety. If the provided plug does not fit into your
outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched, particularly at plugs,
convenience receptacles and the point where they exit from the apparatus.
11. O
 nly use attachments/accessories specified by the manufacturer.
12. U
 se with only the cart, stand, tripod, bracket, or table specified
by the manufacturer, or sold with the apparatus. When a cart is
used, use caution when moving the cart/ apparatus combination
to avoid injury from tip-over.
13. 
Unplug this apparatus during lightning storms or when unused for long
periods of time.
14. R
 efer all servicing to qualified service personnel. Servicing is required when
the apparatus has been damaged in any way, such as the power-supply cord
or plug having been damaged, liquid has been spilled or objects have fallen
into the apparatus, the apparatus has been exposed to rain or moisture, does
not operate normally, or has been dropped.
WARNING:
- Do not install this equipment in a confined or building-in space such as
a book case or similar unit, and remain a well ventilation conditions. The
ventilation should not be impeded by covering the ventilation openings with
items such as newspaper, table-cloths, curtains etc.
-T
 o reduce the risk of fire or electric shock, do not expose this apparatus
to rain or moisture , The apparatus shall not be exposed to dripping or
splashing and that objects filled with liquids, such as vases, shall not be
placed on apparatus.
- Danger of explosion if battery is incorrectly replaced. Replace only with the
same or equivalent type.
-T
 he battery (battery pack or batteries installed) shall not be exposed to
excessive heat such as sunshine, fire or the like.
- The mains plug is used as disconnect device, the disconnect device shall
remain readily operable.
-P
 lease refer the information on exterior rear panel or bottom enclosure for
electrical and safety information before installing or operating the apparatus.
- Only use the mains cord supplied with this unit.
Use of the apparatus in tropical climates (The equipment shall be used at
maximum 45 degree C ambient temperature).
The unit is of Class 1 construction and must be connected to a mains socket
outlet with a protective earthing connection.
POSITIONING
Choose the installation location carefully. Avoid placing it in direct sunlight or close
to a source of heat. No naked flame sources, such as lighted candles, should be
placed on the unit. Also avoid locations subject to vibration and excessive dust,
cold or moisture. The unit can be used in a moderate climate.
This unit must be installed on a sturdy, level surface. Do not place in a sealed area
such as a bookcase or in a cabinet. Do not place the unit on an unstable surface
or shelf. The unit may fall, causing serious injury to a child or adult as well as
serious damage to the product. Do not place other equipment on top of the unit.
Due to stray magnetic fields, turntables or CRT TVs should not be located nearby
due to possible interference.
Electronic audio components have a running in period of around a week (if used
several hours per day). This will allow the new components to settle down and the
sonic properties will improve over this time.
POWER SOURCES
The unit should be operated only from the type of power source indicated on
the marking label. If you are not sure of the type of power-supply to your home,
consult your product dealer or local power company.
If you do not intend to use this unit for a long period of time, unplug it from the
mains socket.
OVERLOADING
Do not overload wall outlets or extension cords as this can result in a risk of fire
or electric shock. Overloaded AC outlets, extension cords, frayed power cords,
damaged or cracked wire insulation and broken plugs are dangerous. They may
result in a shock or fire hazard.
Be sure to insert each power cord securely. To prevent hum and noise, do not
bundle the interconnect leads with the power cord or speaker leads.
CLEANING
To clean the unit, wipe its case with a dry, lint-free cloth. Do not use any cleaning
fluids containing alcohol, ammonia or abrasives. Do not spray an aerosol at or
near the unit.
BATTERY DISPOSAL
Batteries may contain substances harmful to the environment. Please dispose
of any discharged batteries with due consideration and in accordance with local
environmental/electronic recycling guidelines.
SERVICING
These units are not user serviceable. Never attempt to repair, disassemble or
reconstruct the unit if there seems to be a problem. A serious electric shock could
result if this precautionary measure is ignored. In the event of a problem or failure,
please contact your dealer.
WEEE SYMBOL
The crossed-out wheeled bin is the European Union symbol for indicating
separate collection for electrical and electronic equipment. This product
contains electrical and electronic equipment which should be reused,
recycled or recovered and should not be disposed of with unsorted
regular waste. Please return the unit or contact the authorised dealer from whom
you purchased this product for more information.
CE MARK
This product complies with European Low Voltage (2014/35/EU),
Electromagnetic Compatibility (2014/30/EU) and Environmentallyfriendly design of Energy-related Products (2009/125/EC) Directives when used
and installed according to this instruction manual. For continued compliance only
Cambridge Audio accessories should be used with this product and servicing
must be referred to qualified service personnel.
RCM (REGULATORY COMPLIANCE MARK)
The lightning flash with the arrowhead symbol within an equilateral triangle is
intended to alert the user to the presence of un-insulated ‘dangerous voltage’
within the product’s enclosure that may be of sufficient magnitude to constitute a
risk of electric shock to persons.
- Warning: To reduce the risk of electric shock, do not remove cover (or back) as
there are no user-serviceable parts inside. Refer servicing to qualified personnel.
The exclamation point within an equilateral triangle is intended to alert the user to
the presence of important operating and maintenance instructions in the service
literature relevant to this appliance.
VENTILATION
IMPORTANT – The unit will become hot when in use. Do not stack multiple units
on top of each other.
Ensure that small objects do not fall through any ventilation grille. If this happens,
switch off immediately, disconnect from the mains supply and contact your dealer
for advice.
This product meets Australia, New Zealand Safety, EMC and Radio
Communications requirements of the ERAC and ACMA.
CU-TR Mark
This product meets Russia, Byelorussia and Kazakhstan electronic
safety approvals.
Wi-Fi information
For WiFi Connectivity this device comes supplied with an external wifi dongle
that plugs into the USB port of your device.
This wifi dongle has been tested in conjunction with your (Insert product). It is
not recommended to use any other type of dongle than the type that has been
supplied.
This device meets all the technical and regulatory requirements of your region.
Please refer to specific in country information.
FCC STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
FEDERAL COMMUNICATIONS COMMISSION NOTICE
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses, and can radiate radio frequency energy, and if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to
try and correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the distance between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate this
equipment.
2.4 GHz Wi-Fi operation of this product in the USA is hardware limited to channels
1 through 11.
RF EXPOSURE STATEMENT:
To maintain compliance with FCC’s RF Exposure guidelines, This equipment
should be installed and operated with minimum distance between 20cm the
radiator your body: Use only the supplied antenna.
MODIFICATIONS
The FCC requires the user to be notified that any changes or modifications to this
device that are not expressly approved by Cambridge Audio, may void the user’s
authority to operate the equipment.
CANADA-INDUSTRY CANADA (IC)
This radio transmitter has been approved by Industry Canada.
This device complies with Industry Canada License exempt RSS standard(s).
Operation is subject to the following two conditions.
(1) this device may not cause interference and (2) this device must accept any
interference, including interference that may cause undesired operation of the
device.
This equipment should be installed and operated with a minimum distance of
20cm between the radiator and your body.
The transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
INDUSTRIE CANADA (IC)
Le présent appareil est conforme aux CNR d’Industrie Canada applicables
aux appareils radio exempts de licence. L’exploitation est autorisée aux deux
conditions suivantes :
(1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil
doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d’en compromettre le fonctionnement.
Cet équipement doit être installé et utilisé à une distance minimale de 20 cm entre
le radiateur et votre corps.
L’émetteur ne doit pas être co-placé ni fonctionner en conjonction avec une autre
antenne ou transmetteur.
EUROPE-EUROPEAN UNION NOTICE
Radio products with the CE marking comply with the RED Directive (2014/53/EU)
issued by the Commission of the European Community.
Compliance with this directive implies conformity to the following European
Norms.
• EN 60065 – Product Safety.
• EN 300 328 – Technical requirement for radio equipment.
• EN 301 489 – General EMC requirements for radio equipment.
Edge
NQ
Front panel controls
1. STANDBY/ ON
4. IR SENSOR
Switches the unit between Standby mode (indicated by dim LED)
and On (indicated by bright LED). Standby mode is a low power
mode where the power consumption is less than 0.5 Watts. The unit
should be left in Standby mode when not in use.
Used for remote control.
AUTO POWER DOWN (APD)
5. VOLUME / SOURCE SELECTOR
To change the volume, rotate the front part. To select a source, rotate
the back part.
This unit has an Auto Power Down function. The product will
automatically switch to standby mode after inactivity of 30 minutes.
To enable or disable this function, use the Edge app.
2.
HEADPHONES
For suitable headphones – connection will automatically mute the
outputs.
3. DISPL AY
Displays the status of the unit.
Rear panel connections
11
10
12
1. VOLTAGE SELECTOR SWITCH
8. RS232
Note: For use by Cambridge Audio service personnel only!
Custom install control - a full protocol is available for the Edge NQ
on our website.
2. AC POWER SO CKET
3. PRE OUT
4. USB AUDIO IN
For connecting to PC/MAC computers.
Class 2 USB Audio only
Windows based PCs require a Cambridge Audio USB driver to be
installed before connection.
5. AUDIO RETURN CHANNEL (ARC)
Connection from a product that supports ARC function
6. DIGITAL INPUTS (D1, D2 AND D3)
7. B AL ANCED XLR (A3)/
UNBAL ANCED (A1 AND A2)
9. LINK
Refer to the 'Power syncing' section of this manual for more
information.
10. USB SOCKETS
For connecting a Wi-Fi dongle and a local media storage.
Note: The USB ports are not intended for connection to Apple mobile
devices, no functionality, charging or otherwise is supported.
11. BLUETOOTH ANTENNA
Used for wireless streaming bluetooth (A2DP/aptX HD) audio
capability directly from most phones, tablets and laptops. See later
section for details.
12. ETHERNET
Ethernet port for connecting to a 10/100BASE-T local area network
(LAN).
Edge
NQ
Remote control
1.STANDBY/ ON
Switches the unit between Standby mode and On.
2. VOLUME
3. S KIP
4. P L AY/ PAUSE
MUTE / UNMUTE
5. SOURCE SELECTOR
6. PRESETS
Connections
Note: Switch the power off before making connections.
AUDIO RETURN CHANNEL (ARC)
BA SIC AUDIO CONNECTIONS
Connecting the Edge NQ to a TV that supports ARC function.
Connecting the Edge NQ to an amplifier (02.) using the Pre output.
USB AUDIO CONNECTION
Note: Use a certified high speed USB 'A–B' cable.
NETWORK CONNECTIONS
To use the UPnP media sharing feature, Internet radio, Streaming
Services or to receive product software updates, you will need either
a wired Ethernet or Wi-Fi connection to your network.
Use a wired connection for seamless playback of high resolution
176kHz and 192kHz files.
CONNECTING TO A WIRED NETWORK
The Edge NQ USB Audio input is intended to connect directly to a PC
or Mac computer. The Edge NQ configuration is USB Audio profile
2.0.
For more details on USB Audio, see our online guides at:
www.cambridgeaudio.com/USB-audio.
CONNECTING TO A WIRELESS NET WORK
Connect the supplied wireless dongle to the correct USB input on the
rear of Edge NQ – it will need to be in range of your wireless router.
Impotant note: Do not plug/unplug the wireless dongle when the
unit is on. On an iOS device go to Wi-Fi settings and select 'Edge NQ'.
Edge
NQ
POWER SYNCING (ON / STANDBY
CONTROL)
Link Out can be useful if the Edge NQ (02.) is to control other
Cambridge Audio equipment (01.) that features Link inputs.
HOW TO USE CONNECT
You’ll need Spotify Premium to use Connect.
1. Add your Edge NQ to your wifi network (see product user
instructions for details).
2. Fire up the Spotify app on your phone, tablet or PC using the same
wifi network as above.
3. Play a song on Spotify and hit ‘DEVICES AVAILABLE’.
4. Choose Edge NQ and your music will start playing out loud.
Happy listening.
Licenses
The Spotify Software is subject to third party licenses found here:
https://developer.spotify.com/esdk-third-party-licenses/
Technical specifications
D/A Converters	ESS ES9018K2M
USB
1 x USB 1.1 current limited to 1A
THD @ 1kHz 0dBFs
<0.001% 24-bit
USB audio input
USB Audio profile 2.0
THD @ 1kHz -10dBFs
<0.001%
THD @ 20kHz 0dBFs
<0.002%
Frequency Response
20Hz-20kHz +/- 0.1dB *
Compatibility	USB 2.0: Up to 32-bit 384kHz
TOSLINK: 16/24-bit 32-96kHz
Coax SPDIF: 16/24-bit 32-192kHz
S/N ratio(ref 1W into 8 Ohm)
>88 dB
S/N ratio (ref full power)
>103 dB
Total correlated jitter
< 130pS
Crosstalk @ 1kHz
< -100dB
Crosstalk @ 20kHz
< -90dB
Audio Formats	WAV containing uncompressed
PCM 16-24 bit 32-192kHz
(Audio files over
FLAC containing losslessly
Ethernet, Wi-Fi or
compressed
attached USB storage
PCM 16-24 bit 32-192kHz
device)
Apple Lossless (ALAC) containing
losslessly compressed
PCM 16-24 bit 32-192kHz
AIFF containing uncompressed
PCM 16-24 bit 32-192kHz
Microsoft® Windows Media TM
Audio (WMA 9 Standard) 32320kbps
MP3 (CBR or VBR) 16-320kbps
AAC, HE AAC and AAC+
(CBR or VBR) 16-320kbps
OGG Vorbis 32-320kbps
DSF and DFF containing DSD64 at
2.8224 MHz or DSD128 at 5.6448
MHz
Streaming Protocols 	RTSP (Real Time Streaming
Protocol)
MMS (Microsoft Media Server
Protocol)
HTTP (Hyper Text Transfer
Protocol)
Playlist 	ASX (Microsoft® playlist format)
M3U, PLS
Wi-Fi 	IEEE 802.11 b/g or n (2.4GHz
connection used only)
Wi-Fi Encryption
WEP, WPA, WPA2
Ethernet 	IEEE 802.3, 10 Base-T or 100
Base-T
10
File systems
FAT32, NTFS
Standby consumption
<0.5W
Max power consumption
100W
Dimensions 	120 x 460 x 405mm
(4.7 x 18.1 x 15.9")
Weight
17kg (37.4lbs)
* iRadio/Streaming Services are output as 16-bit data at the
appropriate sample rate for the decompressed data. The sample rate
will be 32kHz, 44.1kHz or 48kHz depending on the streams sample
rate.
Incoming streams of less than 32kHz sample rate cannot be output
over S/P DIF /TOSLINK.
For compressed streams the true resolution of the audio is of course
limited by the encoding.
For Media content from local drives or UPnP this outputs in its native
resolution of 16/24-bit, 32kHz, 44.1kHz, 48kHz, 96kHz, 88.2kHz,
176.4kHZ and 192kHz with bit for bit transfer.
Edge
NQ
Troubleshooting
If you experience any trouble with your Edge NQ, then you may find
it useful to visit the help section on our webpage at: http://support.
cambridgeaudio.com/.
If you have trouble with the Stream Magic service then you may also
find it useful to visit the help section at www.stream-magic.com.
General Help guidelines:
If you have trouble connecting the Edge NQ to your network, these
steps may help to resolve the problem:
• Confirm that a connected computer can access the Internet (i.e.
can browse the web) using the same network.
• Check that a DHCP server is available, or that you have configured
a static IP address on the Edge NQ. You can configure a static IP
address on the Edge NQ using the menu item ‘Settings -> Network
Config -> Edit Config’, and then select ‘No’ for ‘Auto (DHCP)’. DHCP
is however the recommended method.
• Check that your network’s firewall is not blocking any outgoing
ports. As a minimum, the radio needs access to UDP and TCP ports
80, 5­54, 1755, 5000, 6000 and 7070.
•
Check your access point does not restrict connections to a
particular MAC addresses. You can view the radio’s MAC address
using the menu item ‘Settings -> Network Config -> View Config
-> MAC address’.
• If you have an encrypted Wi-Fi network, check that you have entered
the correct key or passphrase into the Edge NQ. Remember that
text-format keys are case sensitive. If, when attempting to connect
to an encrypted network, your Edge NQ displays: ‘Wireless error’
followed by a 5-digit number, then please ensure that you enter
the correct passphrase for the network. If the problem persists,
then you may need to consult your network configuration.
If your Edge NQ can connect to the network successfully, but is
unable to play particular Stream Magic stations, it may be due to one
of the following causes:
• The station is not broadcasting at this time of the day (remember
it may be located in a different time zone).
•
The station has reached the maximum allowed number of
simultaneous listeners.
If you have problems with UPnP playback always check the following:
• Ensure your chosen UPnP server software is capable of serving the
file type you are trying to access. Some servers do not serve FLAC
for instance.
• The Edge NQ can only play non DRM files. Files that have DRM
controls cannot be played by the Edge NQ. Some servers may
be able to authorise and de-crypt Microsoft Playsforsure before
then serving the content to the Edge NQ but this operation is not
guaranteed as it is purely a function of the server.
• If attempting to play 24-bit WAV or FLAC content note a wired
Ethernet connection is normally required for reliable operation
due to bandwidth considerations.
• Check the Edge NQ is capable of playing back the file type you
are trying to access. WMA, AAC, MP3, Vorbis, FLAC and WAV can
currently be played. The Edge NQ does not support ALAC, WMA
Pro, WMA lossless, RAW, AU or other file types not mentioned.
If you have problems with USB Media playback always check the
following:
• Check the Edge NQ is capable of playing back the file type you
are trying to access. WMA, AAC, MP3, Vorbis, FLAC and WAV can
currently be played.
• The Edge NQ does not support ALAC, WMA Pro, WMA lossless,
RAW, AU or other file types not mentioned.
• For USB Media the Edge NQ can only play non DRM files. Files that
have DRM controls cannot be played.
• Check that your device does not require more than 1A if it is
powered from the USB socket itself.
• Check your device is formatted in FAT32/NTFS format.
• The way you organise your USB media affects the size of internal
database the Edge NQ needs to build dynamically as you browse
content. Good practice is to create folders for Artists within
which you should have a sub folders for each Album which then
containing the tracks for that Album. Libraries with thousands
of tracks in one folder will progressively slow down the Edge NQs
media browsing.
For all servicing, in or out of warranty, please contact your dealer.
• The station is not broadcasting anymore.
• The link in our database is simply out of date.
• The Internet connection between the server (often located in a
different country) and you is slow.
• Try using a computer to play back the stream via the broadcaster’s
web site.
If you can play back the station with a computer, you can use the form at
www.stream-magic.com to notify us so that we can investigate.
11
Cambridge Audio is a brand of Audio Partnership Plc
Registered Office: Gallery Court, Hankey Place
London SE1 4BB, United Kingdom
Registered in England No. 2953313
www.cambridgeaudio.com
APxxxxx/1

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