Autel Intelligent Tech 1806-808BT Professional Scan Tool User Manual Uaser Manual

Autel Intelligent Tech. Corp., Ltd. Professional Scan Tool Uaser Manual

Contents

Uaser_Manual

iTrademarksAutel®, MaxiSys®, MaxiDAS®, MaxiScan®, MaxiCheck®, MaxiRecorder®,and MaxiCOM®are trademarks of Autel Intelligent Technology Corp., Ltd.,registered in China, the United States and other countries. All other marksare trademarks or registered trademarks of their respective holders.Copyright InformationNo part of this manual may be reproduced, stored in a retrieval system ortransmitted, in any form or by any means, electronic, mechanical,photocopying, recording, or otherwise without the prior written permissionof Autel.Disclaimer of Warranties and Limitation of LiabilitiesAll information, specifications and illustrations in this manual are basedon the latest information available at the time of printing.Autel reserves the right to make changes at any time without notice.While information of this manual has been carefully checked for accuracy,no guarantee is given for the completeness and correctness of thecontents, including but not limited to the product specifications, functions,and illustrations.Autel will not be liable for any direct, special, incidental, indirect damagesor any economic consequential damages (including the loss of profits).IMPORTANTBefore operating or maintaining this unit, please read this manualcarefully, paying extra attention to the safety warnings and precautions.For Services and Supportpro.autel.comwww.autel.com1-855-288-3587/1-855-AUTELUS (North America)0086-755-86147779 (China)Support@autel.comFor technical assistance in all other markets, please contact your localselling agent.
iiSafety InformationFor your own safety and the safety of others, and to prevent damage tothe device and vehicles upon which it is used, it is important that thesafety instructions presented throughout this manual be read andunderstood by all persons operating or coming into contact with thedevice.There are various procedures, techniques, tools, and parts for servicingvehicles, as well as in the skill of the person doing the work. Because ofthe vast number of test applications and variations in the products thatcan be tested with this equipment, we cannot possibly anticipate orprovide advice or safety messages to cover every circumstance. It is theautomotive technician’s responsibility to be knowledgeable of the systembeing tested. It is crucial to use proper service methods and testprocedures. It is essential to perform tests in an appropriate andacceptable manner that does not endanger your safety, the safety ofothers in the work area, the device being used, or the vehicle beingtested.Before using the device, always refer to and follow the safety messagesand applicable test procedures provided by the manufacturer of thevehicle or equipment being tested. Use the device only as described inthis manual. Read, understand, and follow all safety messages andinstructions in this manual.Safety MessagesSafety messages are provided to help prevent personal injury andequipment damage. All safety messages are introduced by a signal wordindicating the hazard level.DANGERIndicates an imminently hazardous situation which, if not avoided, willresult in death or serious injury to the operator or to bystanders.WARNINGIndicates a potentially hazardous situation which, if not avoided, couldresult in death or serious injury to the operator or to bystanders.
iiiSafety InstructionsThe safety messages herein cover situations Autel is aware of. Autelcannot know, evaluate or advise you as to all of the possible hazards.You must be certain that any condition or service procedure encountereddoes not jeopardize your personal safety.DANGERWhen an engine is operating, keep the service area WELL VENTILATEDor attach a building exhaust removal system to the engine exhaustsystem. Engines produce carbon monoxide, an odorless, poisonous gasthat causes slower reaction time and can lead to serious personal injuryor loss of life.SAFETY WARNINGSAlways perform automotive testing in a safe environment.Wear safety eye protection that meets ANSI standards.Keep clothing, hair, hands, tools, test equipment, etc. away from allmoving or hot engine parts.Operate the vehicle in a well-ventilated work area, for exhaust gasesare poisonous.Put the transmission in PARK (for automatic transmission) or NEUTRAL(for manual transmission) and make sure the parking brake isengaged.Put blocks in front of the drive wheels and never leave the vehicleunattended while testing.Be extra cautious when working around the ignition coil, distributor cap,ignition wires and spark plugs. These components create hazardousvoltages when the engine is running.Keep a fire extinguisher suitable for gasoline, chemical, and electricalfires nearby.Do not connect or disconnect any test equipment while the ignition is onor the engine is running.Keep the test equipment dry, clean, free from oil, water or grease. Use amild detergent on a clean cloth to clean the outside of the equipmentas necessary.
ivDo not drive the vehicle and operate the test equipment at the sametime. Any distraction may cause an accident.Refer to the service manual for the vehicle being serviced and adhere toall diagnostic procedures and precautions. Failure to do so mayresult in personal injury or damage to the test equipment.To avoid damaging the test equipment or generating false data, makesure the vehicle battery is fully charged and the connection to thevehicle DLC is clean and secure.Do not place the test equipment on the distributor of the vehicle. Strongelectro-magnetic interference can damage the equipment.
vCONTENTSSAFETY INFORMATION.............................................................................................IISAFETY MESSAGES.................................................................................................IISAFETY INSTRUCTIONS.......................................................................................... III1 USING THIS MANUAL........................................................................................... 1CONVENTIONS......................................................................................................... 12 GENERAL INTRODUCTION.................................................................................3MAXICOM MK808BT DISPLAY TABLET...............................................................4VCI – VEHICLE COMMUNICATION INTERFACE......................................................7OTHER ACCESSORIES.......................................................................................... 103 GETTING STARTED............................................................................................ 11POWERING UP...................................................................................................... 11POWERING DOWN.................................................................................................154 DIAGNOSTICS...................................................................................................... 17ESTABLISHING VEHICLE COMMUNICATION......................................................... 17GETTING STARTED............................................................................................... 19VEHICLE IDENTIFICATION..................................................................................... 21NAVIGATION...........................................................................................................26DIAGNOSIS.............................................................................................................29GENERIC OBD II OPERATIONS........................................................................... 41EXITING DIAGNOSTICS......................................................................................... 455 SERVICE................................................................................................................ 47OIL RESET SERVICE.............................................................................................47ELECTRONIC PARKING BRAKE (EPB) SERVICE.................................................51BATTERY MANAGEMENT SYSTEM (BMS) SERVICE...........................................54STEERING ANGLE SENSOR (SAS) SERVICE......................................................58DIESEL PARTICLE FILTER (DPF) SERVICE.........................................................666 DATA MANAGER..................................................................................................74OPERATIONS......................................................................................................... 74
vi7 SETTINGS..............................................................................................................79UNIT....................................................................................................................... 79LANGUAGE.............................................................................................................80PRINTING SETTING............................................................................................... 81NOTIFICATION CENTER.........................................................................................83AUTO UPDATE.......................................................................................................84SYSTEM SETTINGS............................................................................................... 85ABOUT....................................................................................................................868 UPDATE..................................................................................................................88TABLET UPDATE....................................................................................................88MAXIVCI MINI UPDATE........................................................................................ 909 VCI MANAGER......................................................................................................92BT PAIRING........................................................................................................... 92UPDATE................................................................................................................. 93PROGRAMMER UPDATE........................................................................................9310 SHOP MANAGER...............................................................................................94VEHICLE HISTORY.................................................................................................95WORKSHOP INFORMATION................................................................................... 97CUSTOMER MANAGER..........................................................................................9811 ACADEMY..........................................................................................................10212 REMOTE DESK................................................................................................ 10313 MAXIFIX............................................................................................................. 105NAVIGATION........................................................................................................ 105OPERATIONS....................................................................................................... 10814 SUPPORT.......................................................................................................... 115PRODUCT REGISTRATION.................................................................................. 115SUPPORT SCREEN LAYOUT...............................................................................116MYACCOUNT......................................................................................................116USER COMPLAINT...............................................................................................117DATA LOGGING...................................................................................................120COMMUNITIES..................................................................................................... 121
viiTRAINING CHANNELS......................................................................................... 123FAQ DATABASE..................................................................................................12315 QUICK LINK.......................................................................................................12416 FUNCTION VIEWER........................................................................................12517 MAINTENANCE AND SERVICE................................................................... 128MAINTENANCE INSTRUCTIONS...........................................................................128TROUBLESHOOTING CHECKLIST........................................................................129ABOUT BATTERY USAGE................................................................................... 129SERVICE PROCEDURES......................................................................................13018 COMPLIANCE INFORMATION..................................................................... 13319 WARRANTY...................................................................................................... 136LIMITED ONE YEAR WARRANTY........................................................................136
11Using This ManualThis manual contains device usage instructions.Some illustrations shown in this manual may contain modules andoptional equipment that are not included in your system. Contact yoursales representative for availability of other modules and optional tools oraccessories.ConventionsThe following conventions are used.Bold TextBold text is used to highlight selectable items such as buttons and menuoptions.Example:Tap OK.Notes and Important MessagesNotesANOTE provides helpful information such as additional explanations, tips,and comments.Example:NOTENew batteries reach full capacity after approximately 3 to 5 charging anddischarging cycles.
2ImportantIMPORTANT indicates a situation which, if not avoided, may result indamage to the test equipment or vehicle.Example:IMPORTANTKeep the cable away from heat, oil, sharp edges and moving parts.Replace damaged cables immediately.HyperlinkHyperlinks, or links, that take you to other related articles, procedures,and illustrations are available in electronic documents. Blue italic textindicates a selectable hyperlink and blue underlined text indicates awebsite link or an email address link.IllustrationsIllustrations used in this manual are samples, the actual testing screenmay vary for each vehicle being tested. Observe the menu titles andon-screen instructions to make correct option selection.
32General IntroductionFeaturing the powerful Cortex-A9 processor, and an 7.0 inch LCDcapacitive touch screen, based on the Android multitasking operatingsystem, and combined with the ability to quickly read and clear DTCs forall available modules of the majority of the makes and models on themarket, the MaxiCOM MK808BT is your ideal auto diagnostic and servicetool. MK808BT provides you with superior special functions, including OilReset, EPB(Electronic Parking Brake), SAS (Steering Angle Sensor),BMS (Battery Management System), and DPF (Diesel Particulate Filter).There are two main components of the MK808BT system:MK808BT Display Tablet – the central processor and monitor for thesystem.MaxiVCI Mini (Vehicle Communication Interface) – the device foraccessing vehicle data.This manual describes the construction and operation of both devices andhow they work together to deliver diagnostic solutions.
4MaxiCOM MK808BT Display TabletFunctional Description1. 7.0” LCD Capacitive Touchscreen.2. Ambient Light Sensor – detects ambient brightness.3. Power LED – indicates battery level & charging or system status.4. Vehicle Communication LED –flashes green when the DisplayTablet is communicating/linking with the vehicle’s system.The power LED displays green, yellow or green depending on power leveland operating state.A. GreenIlluminates green when the Display Tablet is charging andthe battery level is above 90%.Illuminates green when the Display Tablet is powered onand the battery level is above 15%.B. YellowIlluminates yellow when the Display Tablet is charging andthe battery level is below 90%.C. RedIlluminates red when the Display Tablet is powered on andthe battery level is below 15%.Figure 2- 1 Display Tablet Front View
55. Collapsible Stand – extends from the back to allow hands-freeviewing of the Display Tablet.6. Heat Sink7. MaxiVCI Mini Holder8. Built-in BatteryFigure 2- 3 Display Tablet Top View9. Mini USB OTG Port10. Micro SD Card Slot – holds the micro SD card.11. HDMI (High-Definition Multimedia Interface) Port12. USB Port13. Lock/Power Button – turns the device on & off with long press, orlocks the screen with short press.Power SourcesThe tablet can receive power from any of the following sources:Internal Battery PackFigure 2- 2 Display Tablet Back View
6External Power SupplyInternal Battery PackThe tablet can be powered with the internal rechargeable battery, which iffully charged can provide sufficient power for about 7 hours of continuousoperation.External Power SupplyThe tablet can be powered from a wall socket using the USB chargingcable and the USB external power adapter. The external power supplyalso charges the internal battery pack.Technical SpecificationsTable 2- 1 SpecificationsItemDescriptionRecommended UseIndoorOperating SystemAndroidTM 4.4.2, KitKatProcessorCortex-A9 processor (1.5 GHz)Memory32GBDisplay7-inch LCD capacitive touchscreen with1024 x 600 resolutionConnectivityMini USB 2.0USB 2.0Wi-FiHDMI Type AMicro SD card (supports up to 32GB)SensorsLight sensor for brightness auto changingAudio input/outputInput: N/AOutput: buzzerPower and Battery3.7 V/5000 mAh lithium-polymerbattery
7ItemDescriptionCharges via 5 VDC power supplyTested Battery LifeAround 7 hours of continuous useBattery ChargingInput5 V/1.5 APower Consumption600 mA (LCD on with default brightness,Wi-Fi on) @3.7 VOperating Temp.0 to 55°C(32 to 131°F)Storage Temp.-20 to 60°C (-4 to 140°F)Operating Humidity5% - 95% non-condensingDimensions (W x H x D)237.8 mm (9.4”) x 148.6 mm (5.9”) x 35.5mm (1.4”)Net Weight788 g (2.42 lb.)ProtocolsISO9141-2, ISO14230-2, ISO15765,K/L-Line, Flashing Code, SAE-J1850VPW, SAE-J1850PWM, ISO11898(Highspeed, Middlespeed, Lowspeed andSinglewire CAN, fault-tolerant CAN), SAEJ2610,GM UART,UART Echo ByteProtocol, Honda Diag-H Protocol, TP2.0,TP1.6VCI – Vehicle Communication InterfaceThe wireless diagnostic interface MaxiVCI Mini is a small vehiclecommunication interface (VCI) used to connect to a vehicle’s data linkconnector (DLC) and connect wirelessly with the tablet for vehicle datatransmission.
8Functional Description1. Vehicle Data Connector (16-Pin) – connects the MaxiVCI Mini to thevehicle’s 16-pin DLC directly.2. Power LED – refer to Table 2- 2 Power LED on the Front Panel onpage 8 for details.3. Connection LED – refer to Table 2- 3 Connection LED on the FrontPanel on page 8 for details.4. USB Port – provides the easiest connection between the device andthe tablet via a USB cable.Table 2- 2 Power LED on the Front PanelLEDColorDescriptionPowerGreenLights solid green when powered on.RedBlinks red when system failure occurs.Note: The power LED briefly lights red eachtime the device powers on and then lightsgreen when the device is ready.Table 2- 3 Connection LED on the Front PanelLEDColorDescriptionConnectionGreenLights solid green when the device issuccessfully connected via the USBcable but is not communicating with thevehicle.Blinks green when the device issuccessfully connected via the USBcable and is communicating with thevehicle.Figure 2- 4 MaxiVCI Mini Views
9LEDColorDescriptionBlueLights solid blue when the device issuccessfully connected via BT but is notcommunicating with the vehicle.Blinks blue when the device issuccessfully connected via BT and iscommunicating with the vehicle.Technical SpecificationsTable 2- 4 SpecificationsItemDescriptionCommunicationsBT V.2.1 + EDRUSB 2.0Wireless Frequency2.4 GHzInput Voltage Range12 VDC to 24 VDCSupply Current150 mA @ 12 VDCOperatingTemperature0°C to 50°C (ambient)StorageTemperature-20°C to 70°C (ambient)Dimensions(L x W x H)47 mm (1.7”) x 23 mm (0.9”) x 51 mm(2.0”)Weight33.1g (0.07 lb.)Power SourcesThe MaxiVCI Mini operates on 12-volt vehicle power, which is receivedthrough the vehicle’s DLC. The unit powers on whenever it is connectedto the vehicle’s DLC.
10Other AccessoriesMaxiVCI MiniConnects to the vehicle’s DLC and provides wirelessconnection between the tablet and the vehicle.USB Cable (for test)2 mUSB Cable (for charging)90 cmUSB External Power AdapterTogether with the mini USB cable, connects thetablet to the external DC power port for power supply.User ManualTool operations instructions.Quick Reference GuideDevice connection, MaxiVCI Mini and diagnosticsoftware update instructions.
113Getting StartedEnsure the tablet is sufficient charged or is connected to the externalpower supply (see Power Sources on page 5).NOTEThe images and illustrations depicted in this manual may differ slightlyfrom the actual ones.Powering UpLong press the Lock/Power button on the top right side of the tablet topower on the unit. The power LED light will illuminate green. The systemboots up and displays the lock screen. Slide the Lock icon to the left toenter the MaxiCOM Job Menu or slide to the right to unlock.Figure 3- 1 Sample MaxiCOM MK808BT Job Menu1. Application Buttons2. Locator and Navigation Buttons3. Status Icons
12NOTEThe tablet screen is locked by default when first powered on. It isrecommended to lock the screen to protect the information in the systemand reduce the power consumption.The touch screen navigation is menu driven enabling quickly access tofunctions and features by tapping on options headings and answeringdialog windows. Detailed descriptions of the menu structures are found inthe application chapters.Application ButtonsDescriptions of the tool applications are displayed in the table below.Table 3- 1 ApplicationsButtonNameDescriptionDiagnosticsAccesses diagnostic functions menu. SeeDiagnostics on page 17.ServiceAccesses special functions menu. SeeService on page 47.ShopManagerAllows you to edit and save workshopinformation and customer data, as well asreviewing test vehicle history records. SeeShop Manager on page 93.DataManagerAccesses the organization system for saveddata files. See Data Manager on page 错误！未定义书签。.SettingsAccesses MaxiCOM system settings menuand general tablet menu. See Settings onpage 77.UpdateChecks for the latest update available for theMaxiCOM system, and performs updates. SeeUpdate on page 86.
13ButtonNameDescriptionSupportLaunches the Support platform whichsynchronizes Autel’s on-line service basestation with the MaxiCOM tablet. See Supporton page 114.AcademyAccesses technical tutorials and trainingarticles about the device usage and vehiclediagnostic techniques. See Academy on page101 for details.RemoteDeskConfigures the unit to receive remote supportusing the TeamViewer application program.See Remote Desk on page 错误！未定义书签。.MaxiFixLaunches the MaxiFix platform which providesthe most compatible and abundant repairtechniques and diagnostics database. SeeMaxiFix on page 104.Quick LinkProvides associated website bookmarks toallow quick access to product update, service,support and other information. See Quick Linkon page 123.FunctionViewerProvides quick search for the supportedfunctions and vehicles of Autel diagnostictools. SeeFunction Viewer on page124.Locator and Navigation ButtonsOperations of the Navigation buttons at the bottom of the screen aredescribed in the table below:Table 3- 2 Locator and Navigation Buttons
14ButtonNameDescriptionLocatorIndicates which screen you are on. Swipethe screen left or right to view the previous ornext screen.BackReturns to the previous screen.AndroidHomeReturns to Android System’s Home screen.RecentAppsDisplays a list of applications that arecurrently in use. Tap an app icon to launch.To remove an app, swipe it to the top orbottom.ChromeLaunches the Android built-in browser.ScreenshotTakes a screenshot when you want to savethe displayed information.MaxiCOMHomeReturns to MaxiCOM Job Menu from otheroperations.VCIOpens the VCI Manager application. Thecheck at the bottom right corner indicates thetablet is communicating with the MaxiVCIMini. An Xwill display if the tablet is notconnected to VCI.DiagnosticsShortcutReturns to the Diagnostics screen.ServiceShortcutReturns to the Service screen.System Status IconsAs the tablet is working with the Android operating system, you may referto Android documents for more information.
15By up sliding the bottom right corner, a Shortcuts Panel will be displayed,on which you are allowed to set various system settings of the tablet.Operations of each button on the panel are described in the table below:NOTEThe shortcuts buttons will be highlighted when enabled, and dimmedwhen disabled.Table 3- 3 System Status IconsButtonNameDescriptionCalculatorLaunches calculator when pressed.ClockLaunches clock when pressed.BTEnables/disables BT when pressed.Wi-FiEnables/disables Wi-Fi when pressed.AirplaneModeEnables/disables Airplane Mode whenpressed.SystemSettingsLaunches the Android System Settingsscreen when pressed.Powering DownAll vehicle communications must be terminated before shutting down thetablet. A warning message displays if you attempt to shut down the tabletwhile it is communicating with the vehicle. Forcing a shut-down whilecommunicating may lead to ECM problems on some vehicles. Please exitthe Diagnostics application before powering down.To power down the tablet1. Long press the Lock/Power Button.2. Tap Power off option.3. Tap OK, the tablet will turn off in a few seconds.
16Reboot SystemIn case of system crash, long press the Lock/Power button and tapReboot option to reboot the system.
174DiagnosticsThe Diagnostics application can retrieve ECU information, read & eraseDTCs, and view live data. The Diagnostics application can access theelectronic control unit (ECU) for various vehicle control systems, includingengine, transmission, antilock brake system (ABS), airbag system (SRS).Establishing Vehicle CommunicationThe Diagnostics operations require connecting the MK808BT DiagnosticPlatform to the test vehicle through the MaxiVCI Mini. To establish propervehicle communication to the tablet, please perform the following steps:1. Connect the MaxiVCI Mini to the vehicle’s DLC for bothcommunication and power supply.2. Connect the MaxiVCI Mini to the tablet via BT pairing.3. A green check will display atop the VCI navigation button at thebottom bar on the screen. If communication has been established,the MK808BT is ready to start vehicle diagnosis.Vehicle ConnectionThe tablet communicates with the vehicle via the BT connection providedby the MaxiVCI Mini.To connect the MaxiVCI Mini to the test vehicle, simply insert the VehicleData Connector on the MaxiVCI Mini into the vehicle’s DLC which isgenerally located under the vehicle dash and the MaxiVCI Mini will beautomatically powered on.NOTEThe vehicle’s DLC is not always located under the dash; refer to thevehicle’s user manual for DLC location.
18VCI ConnectionThe MaxiVCI Mini Power LED will light solid green when properlyconnected to the vehicle and ready to establish communication with thetablet.The wireless diagnostic interface MaxiVCI Mini supports 2 communicationmethods with the tablet, wireless BT and USB.BT ConnectionBT pairing is recommended as the first choice for the communicationbetween the tablet and the MaxiVCI Mini. The working range for BTcommunication is about 33 feet (about 10 m), enabling remote vehiclediagnostics.More than one MaxiVCI Mini to connect to the test vehicles, you canperform vehicle diagnosis on various vehicles conveniently by pairing thetablet separately to each of the MaxiVCI Mini devices connected to thedifferent test vehicles via wireless BT. Without the need to repeat theplugging and unplugging procedure which is unavoidable throughtraditional wired connection, BT connection saves you more time andprovides higher efficiency.Refer to BT Pairing on page 91 for details.USB Cable ConnectionUse the provided USB cable to connect the tablet to the MaxiVCI Mini. Agreen check will display atop the VCI navigation button at the bottom barof the screen and the MaxiVCI Mini Connection LED will light solid greenwhen connection between the devices is successful.NOTEThe USB communication method will take priority over BT communicationif both are enabled.No Communication MessageA. If the tablet is not connected to the MaxiVCI Mini correctly, an “Error”message may display. This indicates that the tablet cannot accessthe vehicle control module. In this case, please do the following
19check-ups:Check if the MaxiVCI Mini is powered up.Check if the MaxiVCI Mini is properly positioned.Check if the Connection LED on the MaxiVCI Mini is illuminated forBT or USB.In case of BT connection, check if the network is configuredcorrectly, or if the right MaxiVCI Mini has been paired up with thetablet.If during the diagnosis process, the communication issuddenly interrupted due to the loss of signal, check if thereis any object that causes signal interruption.Try standing closer to the MaxiVCI Mini to obtain more stablesignals and faster communication speed.In case of USB connection, check the cable connection betweenthe tablet and the MaxiVCI Mini.Check if the Power LED on the MaxiVCI Mini is flashing red and ifso, it indicates there is a hardware problem with the MaxiVCIMini, in this case, contact technical support for help.B. If the MaxiVCI Mini is unable to establish a communication link, aprompt message displays with check instructions. The followingconditions are the possible causes:The MaxiVCI Mini is unable to establish a communication link withthe vehicle.The system selected for testing is not equipped on the vehicle.There is a loose connection.There is a blown vehicle fuse.There is a wiring fault of the vehicle or the adapter.There is a circuit fault in the adapter.Incorrect vehicle identification was entered.Getting StartedEnsure a communication link is established between the test vehicle andthe tablet via the MaxiVCI Mini.
20Vehicle Menu LayoutWhen the tablet device is properly connected to the vehicle, the platformis ready to start vehicle diagnosis. Tap on the Diagnostics applicationbutton on the MaxiCOM MK808BT Job Menu to access the Vehicle Menu.1. Top Toolbar Buttons2. Vehicle Manufacturer ButtonsTop Toolbar ButtonsThe operations of the toolbar buttons at the top of the screen are listedand described in the table below:Table 4- 1 Top Toolbar ButtonsButtonNameDescriptionHomeReturns to the MaxiCOM Job Menu.VINScanProvides a fast way to identify the test vehicle. SeeVehicle Identification on page 21 for details.AllDisplays all the vehicle manufacturers.HistoryDisplays the stored test vehicle history records.See Vehicle History on page 94 for details.Figure 4- 1 Sample Vehicle Menu
21USADisplays the USA vehicle menu.EuropeDisplays the European vehicle menu.AsiaDisplays the Asian vehicle menu.SearchSearches for a specific vehicle make.CancelExits the search screen or cancels an operation.Vehicle Manufacturer ButtonsTo begin, select the manufacturer button of the test vehicle, followed bythe vehicle mode and year.Vehicle IdentificationThe MaxiCOM diagnostic system supports four methods for VehicleIdentification.1. Auto VIN Scan2. Manual VIN Input3. Automatic Selection4. Manual SelectionAuto VIN ScanThe MaxiCOM diagnostic system features the latest VIN-based Auto VINScan function to identify vehicles and scan all the diagnosable ECUs andrun diagnostics on the selected system. This function is compatible with2006 and newer vehicles.To perform Auto VIN Scan1. Tap the Diagnostics application button from the MaxiCOM JobMenu. The Vehicle Menu displays.2. Tap the VIN Scan button on the top toolbar to open the dropdownlist.
223. Select Auto Detect. Once the test vehicle is identified, the screenwill display the vehicle VIN. Tap OK at the bottom right to confirmthe vehicle VIN. If the VIN does not match with the test vehicle’sVIN, enter VIN manually or tap Read to acquire VIN again.4. Tap OK to confirm the vehicle profile or NO if the information is notcorrect.Figure 4- 2 Sample Auto VIN ScreenFigure 4- 3 Sample Auto Detect Screen
23Figure 4- 4 Sample Vehicle Profile Screen5. The tool establishes communication with the vehicle and reads thecontrol unit information. Choose Auto Scan to scan all the testvehicles’ available systems or tap Control Unit to access aspecific system to diagnose.Figure 4- 5 Sample Diagnostic Screen
24Manual VIN InputFor vehicles not supporting the Auto VIN Scan function, you maymanually enter the vehicle VIN.To perform Manual VIN Input1. Tap the Diagnostics application button from the MaxiCOM JobMenu. The Vehicle Menu displays.2. Tap the VIN Scan button on the top toolbar to open the dropdownlist.3. Select Manual Input.4. Tap the input box and enter the correct VIN.5. Tap Done. Once the vehicle is identified, the Vehicle Diagnosticsscreen displays.6. Tap Cancel to exit Manual Input.Figure 4- 6 Sample Diagnostic Screen
25Automatic SelectionThe Auto VIN Scan can be selected after selecting the test vehiclemanufacturer.To perform Automatic Selection1. Tap the Diagnostics application button from the MaxiCOM JobMenu. The Vehicle Menu displays.2. Tap the manufacturer button of the test vehicle.3. Tap Automatic Selection and the VIN information will be acquiredautomatically. Follow the on-screen instruction to display thediagnostic screen.Manual SelectionWhen the vehicle’s VIN is not automatically retrievable through thevehicle's ECU, or the specific VIN is unknown, the vehicle can bemanually selected.This mode of vehicle selection is menu driven, repeat the first two stepsfrom the automatic selection operation and tap Manual Selection.Through a series of on-screen prompts and selections, the test vehicle ischosen. If needed, press the Back button at the bottom right corner of thescreen to return to previous screen.Figure 4- 7 Sample Selection Screen
26NavigationNavigating the Diagnostics interface and selecting test are discussed inthis section.Diagnostics Screen LayoutThe diagnostic screens typically include four sections.1. Diagnostics Toolbar2. Status Information Bar3. Main Section4. Functional ButtonsDiagnostics ToolbarThe Diagnostics Toolbar contains a number of buttons such as print andsave. The table below provides a brief description of the operations of theDiagnostics Toolbar buttons.Figure 4- 8 Sample Diagnostics Screen
27Table 4- 2 Diagnostics Toolbar ButtonsButtonNameDescriptionHomeReturns to the MaxiCOM Job Menu.VehicleSwapExits the service session of the currently identifiedtest vehicle and returns to the vehicle menuscreen.SettingsOpens the settings screen. See Settings on page77 for details.PrintPrints a copy of the displayed data. See PrintingSetting on page 79 for details.HelpDisplays operations instructions or tips.SaveSaves the current page. See Data Manager onpage 72 for details.DataLoggingRecords the communication data and ECUinformation of the test vehicle. See Data Loggingon page 119 for details.To print data in Diagnostics1. Tap the Diagnostics application button from the MaxiCOM JobMenu. The Print button on the diagnostic toolbar is availablethroughout the Diagnostics operations.2. Tap Print. A drop-down menu displays. Tap Print This Page toprint a screen shot copy of the current screen.3. A temporary file will be created and sent to the connectedcomputer for printing.4. When the file is transferred successfully, a confirmation messagedisplays.To submit Data Logging reports in Diagnostics1. Tap the Diagnostics application button from the MK808BT JobMenu. The Data Logging button on the diagnostic toolbar isavailable throughout the Diagnostics operations.
282. Tap the Data Logging button. The button displays blue during theactive recording process.3. Tap the Data Logging button again to end recording. A submissionform will display for inputting of the report information.4. Tap the Send button to submit the report form via the Internet. Aconfirmation message displays when the report has beensuccessful sent.Status Information BarThe Status Information Bar at the top of the Main Section displays thefollowing items:1. Menu Title – displays the menu heading of the Main Section.2. Voltage Icon – displays the vehicle’s voltage status.Main SectionThe Main Section of the screen varies according to the stage ofoperations. The Main Section can display vehicle identification selections,the main menu, test data, messages, instructions and other diagnosticinformation.Functional ButtonsThe displayed Functional Buttons vary depending on the stage ofoperations. Functional Buttons can be used to navigate menus, to save orclear diagnostic data, to exit scanning and to perform a number of othercontrol functions. The use of these buttons will be discussed in detail inthe following sections of the corresponding test operations.Screen MessagesScreen messages appear when additional input is needed beforeproceeding. There are three main types of on-screen messages:Confirmation, Warning, and Error.
29Confirmation MessagesThis type of messages usually displays as an “Information” screen, toinform the user that a selected action cannot be reversed or when anaction has been initiated and confirmation is needed to continue.When a user-response is not required to continue, the message displaysbriefly.Warning MessagesThis type of messages displays a warning that a selected action mayresult in an irreversible change or loss of data. An example of this type ofmessage is the “Erase Codes” message.Error MessagesError messages display when a system or procedural error has occurred.Examples of possible errors include a disconnection or communicationinterruption.Making SelectionsThe Diagnostics application is a menu driven program that presents aseries of choices. As a selection is made, the next menu in the seriesdisplays. Each selection narrows the focus and leads to the desired test.Tap the screen to make menu selections.DiagnosisThe Diagnostics application enables a data link to the electronic controlsystem of the test vehicle for vehicle diagnosis. The application performsfunctional tests, retrieves vehicle diagnostic information such as troubleand event codes and live data from various vehicle control systems suchas engine, transmission, ABS.There are two options available when accessing the Diagnosis section:1. Auto Scan – starts auto scanning for all the available systems on thevehicle.2. Control Units – displays a selection menu of all available control units
30of the test vehicle.After a selection is made and the tablet establishes communication withthe vehicle, the corresponding function menu or selection menu displays.Auto ScanThe Auto Scan function performs a comprehensive scanning over all theECUs in the vehicle’s ECU to locate systems faults and retrieve DTCs. Anexample of Auto Scan interface is pictured as below:1. Navigation Bar2. Main Section3. Functional ButtonsNavigation BarList Tab – displays the scanned data in list format.Progress Bar – indicates the test progress.Main SectionColumn 1 – displays the sequence numbers.Column 2 – displays the scanned systems.Column 3 – displays the diagnostic indicators describing test results:Figure 4- 9 Sample Auto Scan Operation Screen
31These indicators are defined as follows:-!-: Indicates that the scanned system may not support the codereading function, or there is a communication error between thetablet and the control system.-?-: Indicates that the vehicle control system has been detected,but the tablet cannot accurately locate it.Fault(s) | #: Fault(s) indicates there is/are detected fault code(s)present; “#” indicates the number of the detected faults.Pass | No Fault: Indicates the system has passed the scanningprocess and no fault has been detected.Column 4 – to perform further diagnosis or testing on a specific systemitem, tap the○>button to the right of that item. A Function Menu screenwill display.Functional ButtonsA brief description of the Auto Scan’s Functional Buttons’ operations aredisplayed in the table below.Table 4- 3 Functional ButtonsNameDescriptionReportDisplays the diagnostic data in the report form.QuickEraseDeletes codes. A warning message screen will displayto inform you of possible data loss when this function isselected.OKConfirms the test result. Continues to the systemdiagnosis after required system is selected by tappingthe item in the Main Section.PauseSuspends scanning and it will change to Continuebutton after tapping.ESCReturns to the previous screen or exits Auto Scan.
32Control UnitsManually locate a required control system for testing through a series ofchoices. Follow the menu driven procedures and make proper selections;the application guides the user to the proper diagnostic function menubased on selections.The Function Menu options vary slightly for different vehicles. Thefunction menu may include:ECU Information – provides the retrieved ECU information in detail. Aninformation screen opens upon selection.Read Codes – displays detailed information of DTC records retrievedfrom the test vehicle’s ECU.Erase Codes – erases DTC records and other data from the testvehicle’s ECU.Live Data – retrieves and displays live data and parameters from thetest vehicle’s ECU.NOTEToolbar functions such as saving and printing of test results can beperformed throughout diagnostic testing. Data logging and access to helpinformation are also available.To perform a diagnostic function1. Establish communication with the test vehicle.2. Identify the test vehicle by selecting from the menu options.Figure 4- 10 Sample Function Menu
333. Select the Diagnosis section.4. Locate the required system for testing by Auto Scan or throughmenu driven selections in Control Units.5. Select the desired diagnostic function from the Function Menu.ECU InformationThis function retrieves and displays the specific information for the testedcontrol unit, including unit type, version numbers and other specifications.The sample ECU Information screen displays as below:1. Diagnostics Toolbar Buttons – see Table 4- 2 Diagnostics ToolbarButtons on page 27 for detailed descriptions of the operations foreach button.2. Main Section – the left column displays the item names; the rightcolumn shows the specifications or descriptions.3. Functional Button – ESC (a Back) button is available; tap it to exitafter viewing.Read CodesThis function retrieves and displays the DTCs from the vehicle’s controlsystem. The Read Codes screen varies for each vehicle being tested. Onsome vehicles, freeze frame data can also be retrieved for viewing. Thesample Read Codes screen displays as below:Figure 4- 11 Sample ECU Information Screen
341. Diagnostics Toolbar Buttons – see Table 4- 2 Diagnostics ToolbarButtons on page 27 for detailed descriptions of the operations foreach button.2. Main SectionCode Column – displays the retrieved codes from the vehicle.Status Column – indicates the status of the retrieved codes.Description Column – detailed descriptions for the retrieved codes.Snowflake Icon – only displays when freeze frame data is availablefor viewing; selecting this icon will display a data screen, whichlooks behaves similar to the Read Codes screen.3. Functional ButtonHelp – tap to view fault code information, including fault description,condition for fault identification and driver information.Freeze Frame – tap to view the freeze frame.Search – tap to search for related fault code information onGoogle.ESC – tap to return to the previous screen or exit the function.Erase CodesAfter reading the retrieved codes and making appropriate vehicle repairs,use this function to erase vehicle codes.To erase codesFigure 4- 12 Sample Read Codes Screen
351. Tap Erase Codes from the Function Menu.2. A warning message displays to advise of data loss if this function iscompleted.a) Tap Yes to continue. A confirming screen displays when theoperation is successfully done.b) Tap No to exit.3. Tap ESC on the confirming screen to exit Erase Codes.4. Perform the Read Codes function again to check if codes havebeen erased successfully.Live DataWhen this function is selected, the screen displays the data list for theselected module. The items available for any control module vary byvehicle. The parameters display in the order that they are transmitted bythe ECM, so expect variation between vehicles.Gesture scrolling allows for quick movement through data list. Using oneor two fingers, simply swipe the screen up or down to locate the data youwant. The figure below shows a typical Live Data screen:1. Diagnostics Toolbar Buttons – tap the drop-down button at the topcenter of the screen and the toolbar buttons will display. See on Table4- 2 Diagnostics Toolbar Buttons page 27 for detailed descriptions ofthe operations for each button.2. Main SectionFigure 4- 13 Sample Live Data Screen
36Name Column – displays the parameter names.a) Check Box – tap the check box on the left side of theparameter name to make item selection. Tap the check boxagain to deselect the item.b) Drop-down Button – tap the drop-down button on the rightside of the parameter name to open a sub menu, providingdata display mode options.Value Column – displays the values of the parameter items.Unit Column – displays the unit for the parameters.To change the unit mode, tap the Setting button on the toptoolbar and select a required mode. See Unit on page 77 formore information.Display ModeThere are four types of display modes available for data viewing.Select the proper mode for the diagnostic purpose.Tap the drop-down button on the right side of the parameter name toopen a sub menu. There are four buttons to configure the datadisplay mode, and one Help button on the right for access toadditional information.Each parameter item displays the selected mode independently.1) Analog Gauge Mode – displays the parameters in the form of ananalog meter graph.2) Text Mode – this is the default mode which displays theparameters text, displaying in list format.NOTEStatus parameters, such as a switch reading, can primarily be viewed intext form such as ON, OFF, ACTIVE, and ABORT. Whereas, valueparameter, such as a sensor reading, can be displayed in text mode andadditional graph modes.3) Waveform Graph Mode – displays the parameters in waveformgraphs.When this mode is selected, three control buttons display on the rightside of the parameter item for manipulation of display status.Text Button – resumes Text Display Mode.
37Scale Button – changes the scale values that are displayed belowthe waveform graph. There are four scales available: x1, x2, x4and x8.Zoom-in Button – tap once to display the selected data graph in fullscreen.Edit Button – tap this button to open an edit window, on whichyou can set the waveform color and the line thicknessdisplayed for the selected parameter item.Scale Button - changes the scale values, which are displayedbelow the waveform graph. There are four scales available:x1, x2, x4 and x8.Zoom-out Button – exits full screen display.4) Digital Gauge Mode – displays the parameters in form of a digitalgauge graph.Full Screen Display – this option is only available in the waveformgraph mode, and primarily in Graph Merge status for datacomparison. Under this mode, there are three control buttonsavailable on the top right side of the screen.To edit the waveform color and line thickness in a data graph1. Select one to three parameter items to display in WaveformGraph mode.2. Tap the Zoom-in Button on the right to display the datagraph in full screen.3. Select a parameter item on the left column.4. Select a desired sample color from the middle column.5. Select a desired sample line thickness from the right column.6. Repeat step 3-5 to edit the waveform for each parameteritem.7. Tap Done to save the setting and exit, or tap Cancel to exitwithout saving.3. Functional ButtonsThe operations of available functional buttons on Live Data screenare described below:Back – returns to the previous screen or exits the function.
38Record – starts recording the retrieved live data; the recorded data isthen stored as a video clip in the Data Manager application for futurereview. This function can be triggered automatically at presetthreshold value or values may be set manually. The triggering modeand record duration can be configured in the Setting mode of LiveData.Freeze Frame – displays the retrieved data in freeze frame mode.Previous Frame – displays previous frame of the freeze data.Next Frame – advances to the next frame in the freeze data.Clear Data – clears all previously retrieved parameter values at acutting point.To Top – moves a selected data item to the top of the list.Graph Merge – tap this button to merge selected data graphs (forWaveform Graph Mode only). This function is useful for comparisonbetween different parameters.NOTEIn this mode, Graph Merge can only display up to three parameter items.To cancel Graph Merge mode, tap the drop-down button on the rightside of the parameter name, and select a data display mode.Show – tap this option to switch between the two options; onedisplays the selected parameter items, the other displays all theavailable items.Setting – tap this button to access setting menu to set the triggermode, recording duration and threshold values for data recording,and define other control settings.
39There are four navigation buttons on top of the Setting mode screen.Selected Button – displays the configuration screen to set the thresholdvalues, an upper limit and a lower limit, for triggering the buzzeralarm.This function is only applied to the Waveform Graph displaymode.a) MIN – tap to display virtual keyboard and enter the required lowerlimit value.b) MAX – tap to display virtual keyboard and enter the required upperlimit value.c) Buzzer Alarm – switches the alarm on and off. The alarm functionmakes a beep sound as a reminder whenever the data readingreaches the preset minimum or maximum point.To set threshold limits for the parameter values1. Tap the Setting functional button at the bottom of the Live Datascreen.2. Tap the Selected navigation button.3. Select a parameter item on the left column, or enter the item namein the Search bar.4. Tap on the right side of the MIN button, and enter the requiredminimum value.5. Tap on the right side of the MAX button, and enter the requiredmaximum value.Figure 4- 14 Sample Setting Mode in Live Data
406. Tap the ON/OFF button on the right side of the Buzzer Alarmbutton to turn it on or off.7. Tap Done to save the setting and return to the Live Data screen; ortap Cancel to exit without saving.If the threshold limits are successfully set, two horizontal lines will displayon each of the data graphs (when Waveform Graph Mode is applied) toindicate the alarm point. The threshold lines are displayed in differentcolors from the waveform of the parameters.Record Button – displays the configuration screen for Record Setting, toset the trigger type, duration and trigger point for the data recordingfunction.a) Trigger Type – sets the trigger mode for data recording, Manualand Auto. There are four options available:1) Manual – manually starts and stops data recording.2) DTC – auto triggers data recording when any DTC isdetected.3) DTC Check Mode – auto triggers data recording when certainpre-selected DTC types are detected.4) Parameter – auto triggers data recording when anyparameter value reaches the preset threshold.b) Duration – sets the recording time (for Auto trigger mode only).c) Trigger Point – reserves a relative percentage of a record lengthbefore the data recording start point for reference (for Autotrigger mode only).To perform setting for live data record1. Tap the Setting functional button at the bottom of the Live Datascreen.2. Tap the Record navigation button.3. Tap the ○>button on the right of Trigger Type bar and select therequired trigger mode.4. Tap the ○>button on the right of Duration bar and select alength of time.5. Tap the ○>button on the right of Trigger Point bar and select arelative percentage of a record length to be reserved before the
41data recording start point.6. Tap Done to save the setting and return to the Live Data screen; ortap Cancel to cancel without saving and exit Setting.Done Button - confirms and saves the setting, and returns to the LiveData screen.Cancel Button – cancels the setting operation, and returns to the LiveData screen.Generic OBD II OperationsThis option presents a quick way to check for DTCs, isolate the cause ofan illuminated malfunction indicator lamp (MIL), check monitor statusprior to emissions certification testing, verify repairs, and perform anumber of other services that are emissions-related. The OBD directaccess option is also used for testing OBD II/EOBD compliant vehiclesthat are not included in the Diagnostics database.The diagnostics toolbar buttons at the top of the screen function the sameas those available for specific vehicle diagnostics. See Table 4- 2Diagnostics Toolbar Buttons on page 27 for details.General ProcedureTo access the OBD II/EOBD diagnostics functions1. Tap the Diagnostics application button from the MaxiCOM JobMenu. The Vehicle Menu displays.2. Tap the EOBD button. There are two options to establishcommunication with the vehicle.Auto Scan – when this option is selected, the diagnostic toolattempts to establish communication using each protocol inorder to determine the one from which the vehicle isbroadcasting.Protocol – when this option is selected, the screen opens asub menu listing various protocols. A communicationprotocol is a standardized way of data communicationbetween an ECM and a diagnostic tool. Global OBD mayuse several different communication protocols.
423. Select a specific protocol under the Protocol option. Wait for theOBD II Diagnostic Menu to display.NOTETapping the ○ibutton displayed beside the function name opens abubble with additional function information.4. Select a function option to continue.DTC & FFDI/M ReadinessLive DataOn-Board MonitorComponent TestVehicle InformationVehicle StatusNOTENot all functions are supported by all vehicle.Function DescriptionsThis section describes the various functions of each diagnostic option:Figure 4- 15 Sample OBD II Diagnostic Menu
43DTC & FFDWhen this function is selected, the screen displays a list of Stored andPending Codes. A snowflake button will display on the right side of theDTCitem when the Freeze Frame data is available for viewing. Tap Clear DTCto erase codes.Stored CodesStored codes are the current emission-related DTCs from the ECM ofthe vehicle. OBD II/EOBD Codes have a priority according to theiremission severity, with higher priority codes overwriting lower prioritycodes. The priority of the code determines the illumination of the MILand the codes erase procedure. Manufacturers rank codes differently,so expect to see differences between makes.Pending CodesThese are codes that were generated during the last drive cycle, butbefore the DTC actually sets, two or more consecutive drive cyclesare needed. The intended use of this service is to assist the servicetechnician after a vehicle repair and after clearing diagnosticinformation, by reporting test results after a driving cycle.a) If a test failed during the drive cycle, the DTC associated with thattest is reported. If the pending fault does not occur again within40 to 80 warm-up cycles, the fault is automatically cleared fromFigure 4- 16 Sample DTC & FFD Screen
44memory.b) Test results reported by this service do not necessarily indicate afaulty component or system. If test results indicate anotherfailure after additional driving, then a DTC is set to indicate afaulty component or system, and the MIL is illuminated.Freeze FrameTypically, the stored frame is the last DTC that occurred. CertainDTCs that have a greater impact on vehicle emission, have a higherpriority. In these cases, the top prioritized DTC is the one for whichthe freeze frame records are retained. Freeze frame data includes a“snapshot” of critical parameter values at the time the DTC is set.Clear DTCThis option is used to clear all emission related diagnostic data suchas DTCs, freeze frame data and manufacturer-specific enhanceddata from the vehicle’s ECM.A confirmation screen displays when the clear codes option isselected to prevent accidental loss of data. Select Yes to continue orNo to exit.I/M ReadinessThis function is used to check the readiness of the monitoring system. It isan excellent function to use prior to having a vehicle inspected for stateemissions compliance. Select I/M Readiness to display a sub menu withtwo choices:Since DTCs Cleared – displays the status of monitors since the lasttime the DTCs are erased.This Driving Cycle – displays the status of monitors since thebeginning of the current drive cycle.Live DataThis function displays the real time PID data from ECU. Displayed dataincludes analog inputs and outputs, digital inputs and outputs, and systemstatus information broadcast on the vehicle data stream.Live data can be displayed in various modes, see Live Data on page 35for detailed information.
45On-Board MonitorUse this option to view the results of On-Board Monitor tests. The testsare useful after servicing or after erasing a vehicle’s control modulememory.Component TestThis service enables bi-directional control of the ECM so that thediagnostic tool is able to transmit control commands to operate thevehicle systems. This function is useful in determining whether the ECMresponds to a command well.Vehicle InformationThe option displays the vehicle identification number (VIN), the calibrationidentification, and the calibration verification number (CVN), and otherinformation of the test vehicle.Vehicle StatusThis option is used to check the current condition of the vehicle, includingcommunication protocols of OBD II modules, retrieved codes amount,status of the Malfunction Indicator Light (MIL), and other additionalinformation.Exiting DiagnosticsThe Diagnostics application remains open as long as there is an activecommunication with the vehicle. You must exit the diagnostics operationto stop all communications with the vehicle before closing the Diagnosticsapplication.NOTEDamage to the vehicle electronic control module (ECM) may occur ifcommunication is disrupted. Make sure all connections, such as USBcable and wireless connection, are properly connected at all times duringtesting. Exit all tests before disconnecting the test connection or poweringdown the tool.To exit the Diagnostics application
461. From an active diagnostic screen, tap the Back or ESC functionalbutton to exit a diagnostic session step-by-step.2. Or tap the Vehicle Swap button on the diagnostics toolbar toreturn to the Vehicle Menu screen.3. From the Vehicle Menu screen, tap the Home button on the toptoolbar; or tap the Back button on the navigation bar at thebottom of the screen.4. Or tap the Home button on the diagnostics toolbar to exit theapplication directly and go back to the MaxiCOM Job Menu.Now, the Diagnostics application is no longer communicating with thevehicle and it is safe to open other MaxiCOM applications, or exit theMaxiCOM Diagnostic System and return to the Android System’s Homescreen.
475ServiceThe Service section is specially designed to provide quick access to thevehicle systems for various scheduled service and maintenance tasks.The typical service operation screen is a series of menu driven executivecommands. Follow on-screen instructions to select appropriate executionoptions, enter correct values or data, and perform necessary actions. Theapplication will display detailed instructions to complete selected serviceoperations.The most commonly performed service functions include:Oil Reset ServiceEPB ServiceBMS ServiceSAS ServiceDPF ServiceAfter entering each special function, the screen will display twoapplication choices: Diagnosis and Hot Functions.Diagnosis enablesthe reading and clearing of codes which are sometimes necessary aftercompleting certain special functions. Hot Functions consists of subfunctions of the selected special function.Oil Reset ServicePerform reset for the Engine Oil Life system, which calculates an optimaloil life change interval depending on the vehicle driving conditions andclimate. The Oil Life Reminder must be reset each time the oil is changed,so the system can calculate when the next oil change is required.IMPORTANTAlways reset the engine oil life to 100% after every oil change.NOTE
48All required work must be carried out before the service indicators arereset. Failure to do so may result in incorrect service values and causeDTCs to be stored by the relevant control module.NOTEFor some vehicles, the scan tool can reset additional service lights suchas maintenance cycle and service interval. On BMW vehicles for anexample, service resets include engine oil, spark plugs, front/rear brakes,coolant, particle filter, brake fluid, micro filter, vehicle inspection, exhaustemission inspection and vehicle check.All software screens shown in this manual are examples, actual testscreens may vary for each vehicle being tested. Observe the menuheadings and on-screen instructions to make correct selections.To perform oil reset functions1. Tap the Service application button from the MaxiCOM Job Menu.2. Tap Oil Reset button. The vehicle manufacturer screen displays.Tap VIN Scan or the vehicle make to acquire vehicle VINinformation and tap Yes to confirm. See Vehicle Identification onpage 21 for detail.3. Tap the desired function in the Oil Reset function list. The list mayvary by test vehicle.4. Follow the step-by-step on-screen instruction to complete theservice. Using CBS vehicle date correction as an example.Figure 5- 1 Sample Oil Function List
495. Tap CBS vehicle date correction on the Oil Reset function list tostart the operation. The screen will display the date and time andask for confirmation. If the displayed date and time are correct,tap Yes to confirm. If not, tap No and go to the Settings menu toset the correct date and time.6. The available items will display in a table of four columns: CBSvalue, availability, service counter and forecast.7. Tap on the value you want to reset and then tap the Correctionbutton on the right bottom of the screen.Figure 5- 2 Sample Oil Reset Service Screen 1Figure 5- 3 Sample Oil Reset Service Screen 2
508. The tool will display a function list menu as below. Press thecorresponding number button to perform the desired function.Tap ESC to exit.9. When the reset is done, the screen will display “Service functionfinished”. Tap Continue to exit.Figure 5- 4 Sample Oil Reset Service Screen 3Figure 5- 5 Sample Oil Reset Service Screen 4
51Electronic Parking Brake (EPB) ServiceThis function has a multitude of usages to maintain the electronic brakingsystem safely and effectively. The applications include deactivating andactivating the brake control system, assisting with brake fluid control,opening and closing brake pads, and setting brakes after disc or padreplacement, etc.EPB SafetyIt may be dangerous to perform Electronic Parking Brake (EPB) systemmaintenance, so before you begin the service work, please keep theserules in mind.Ensure that you are fully familiar with the braking system and itsoperation before commencing any work.The EPB control system may be required to be deactivated beforecarrying out any maintenance/diagnostic work on the brake system.This can be done from the tool menu.Only perform maintenance work when the vehicle is stationary andon level ground.Ensure that the EPB control system is reactivated after themaintenance work has been completed.NOTEAutel accepts no responsibility for any accident or injury arising from themaintenance of the Electronic Parking Brake system.To perform EPB functions1. Tap the Service application button from the MaxiCOM Job Menu.2. Tap EPB button. The vehicle manufacturer selection screen willdisplay. Tap VIN Scan or the vehicle manufacturer to acquirevehicle VIN information and tap Yes to confirm. See VehicleIdentification on page 21 for detail.3. Tap the desired service in the EPB function list. The list may varyfor different vehicles being tested.
524. Follow the step-by-step on-screen instruction to complete theservice. Using Parking brake: Initial operation as an example.5. Press ESC button to exit.Parking brake: Initial operationThis service function would start up the parking brake. It must beconducted after the following operation:Terminal 15 OFFTerminal 15 ONPress brake pedal forcefullyKeep brake pedal pressedApply parking brake(pull button)Release parking brake button (press)Figure 5- 6 Sample EPB Function List
531) Tap Yes to proceed with this service function or the No button at thebottom left to exit.2) When the operation is successfully completed, a “Completedsuccessfully” message will display on the screen, press Continue toexit.Figure 5- 7 Sample Parking brake: Initial operationScreen 1Figure 5- 8 Sample Parking brake: Initial operationScreen 2
54Battery Management System (BMS) ServiceThe Battery Management System (BMS) allows the scan tool to evaluatethe battery charge state, monitor the close-circuit current, register thebattery replacement, and activate the rest state of the vehicle.NOTE1. This function is not supported by all vehicles. The screens shown inthis section are examples.2. The sub functions and actual test screens of the BMS vary by vehicle,please follow the on-screen instructions to make correct optionselection.The vehicle may use either a sealed lead-acid battery or an AGM(Absorbed Glass Mat) battery. Lead acid battery contains liquid sulphuricacid and can spill when overturned. AGM battery (known as VRLA battery,valve regulated lead acid) also contains sulphuric acid, but the acid iscontained in glass mats between terminal plates.It is recommended that the replacement aftermarket battery has the samespecifications, such as capacity and type, as the existing battery. If theoriginal battery is replaced with a different type of battery (e.g. a lead-acidbattery is replaced with an AGM battery) or a battery with a differentcapacity (mAh), the vehicle may require reprogramming of the newbattery type, in addition to performing the battery reset. Consult thevehicle manual for additional vehicle-specific information.Register Battery ReplacementThis option displays the mileage reading when the last battery wasreplaced, registers the battery replacement after replacing a new batteryand informing the power management system that a new battery hasbeen installed.If the battery change is not registered, the power management system willnot function properly, which may not provide the battery with enoughcharging power to operate the vehicle or limit the functionality of vehicle’selectrical systems.Using the BMW as an example.To register the battery exchange
551. Tap the Service application button from the MaxiCOM Job Menu.2. Tap BMS button and wait for the vehicle manufacturer screen. Youcan tap VIN Scan or the vehicle make to acquire vehicle VINinformation and tap Yes to confirm. See Vehicle Identification onpage 21 for detail.3. Tap Register battery exchange in the Battery function list. Thelist may vary by test vehicle.4. Tap on the desired function to complete. In our example, tap F1Register battery replacement.Figure 5- 9 Sample BMS Function List
565. Read carefully the information on the screen and scroll through listto view all functions.There are four functions listed:F1 Enter battery replacement: Same capacityF2 Enter battery replacement: Higher/lower capacityF3 Enter battery replacement: Changing from the normallead-acid battery (white housing) to AGM battery (black housing)Figure 5- 10 Sample BMS Screen 1
57ESC End service function.Take the second function as an example.Figure 5- 12 Sample BMS Screen 36. Read carefully the information on the screen and tap Continue tothe next screen.7. Follow the on-screen instructions to input the data matrix code ofthe newly installed battery which should be on the label of thebattery. Tap OK to continue.Figure 5- 11 Sample BMS Screen 2
58Figure 5- 13 Sample BMS Screen 48. When the battery exchange is successfully entered, tap Continueto complete the operation.Figure 5- 14 Sample BMS Screen 5Steering Angle Sensor (SAS) ServiceSteering Angle Sensor Calibration permanently stores the currentsteering wheel position as the straight-ahead position in the steeringangle sensor EEPROM. Therefore, the front wheels and the steeringwheel must be set exactly to the straight-ahead position before calibration.In addition, the vehicle identification number is also read from theinstrument cluster and stored permanently in the steering angle sensor
59EEPROM. On successful completion of calibration, the steering anglesensor fault memory is automatically cleared.Calibration must always be carried out after the following operations:Steering wheel replacementSteering angle sensor replacementAny maintenance that involves opening the connector hub from thesteering angle sensor to the columnAny maintenance or repair work on the steering linkage, steeringgear or other related mechanismWheel alignment or wheel track adjustmentAccident repairs where damage to the steering angle sensor orassembly, or any part of the steering system may have occurredNOTE1. AUTEL accepts no responsibility for any accident or injury arisingfrom servicing the SAS system. When interpreting DTCs retrievedfrom the vehicle, always follow the manufacturer’s recommendationfor repair.2. All software screens shown in this manual are examples, actual testscreens may vary for each test vehicle. Pay attention to the menutitles and on-screen instructions to make correct option selections.3. Before starting the procedure, make sure the vehicle has ESC button.Look for the button on dash.Using BMW as an example.1. Tap the Service application button from the MaxiCOM Job Menu.2. Tap SAS button and wait for the vehicle manufacturer screen. Youcan tap VIN Scan or the vehicle make to acquire vehicle VINinformation and tap Yes to confirm. See Vehicle Identification onpage 21 for detail.3. Tap the desired function in the SAS function list. The list may vary by
60test vehicle.Figure 5- 15 Sample SAS Function MenuSteering Angle Sensor adjustmentThis function allows users to perform steering angle sensor calibrationand clear records. The function options vary by vehicles.1) Tap Steering Angle Sensor adjustment from the SAS functionmenu to enter the function screen.2) The steering angle must be calibrated after following jobs:-Replacement of steering column switch cluster-Encoding of DSC control unit-Adjustment work on steering geometry-Working on steering and/or front axle
61Tap continue to the next step.Figure 5- 16 Sample SAS Function Screen 13) The run flat indicator must be additionally initialised after adjustingthe steering angle sensor on completion of the following work:-Encoding of DSC control unit-Replacement of DSC control unitTap continue to proceed.Figure 5- 17 Sample SAS Function Screen 2
624) Read the complete information carefully and tap Yes to the next step,tap No to exit.Figure 5- 18 Sample SAS Function Screen 35) Follow the step-by-step on-screen instruction to continue.Figure 5- 19 Sample SAS Function Screen 46) Read the complete information carefully and tap Yes to end the testmodule or tap No to continue.
63Figure 5- 20 Sample SAS Function Screen 57) Exactly set front wheels to straight-ahead position. The steeringwheel must be positioned horizontally. Tap Continue to the nextstep.Figure 5- 21 Sample SAS Function Screen 68) Read the attention carefully and tap Continue to the next step.
64Figure 5- 22 Sample SAS Function Screen 79) The adjustment procedure is started in this step, please wait until the“Adjustment was successful” message displayed. Tap Continue toproceed.Figure 5-23 Sample SAS Function Screen 810) Confirm the degrees of the steering angle and then tap Yes tocontinue.
65Figure 5- 24 Sample SAS Function Screen 911) Adjustment of the steering angle was carried out correctly.TapContinue to end the test module.Figure 5- 25 Sample SAS Function Screen 10
66Diesel Particle Filter (DPF) ServiceThe Diesel Particle Filter (DPF) function manages DPF regeneration,DPF component replacement teach-in and DPF teach-in after replacingthe engine control unit.The ECM monitors driving style and selects a suitable time to employregeneration. Cars driven a lot at idling speed and low load will attempt toregenerate earlier than cars driven more with high load and speed. Inorder for regeneration to take place, a prolonged high exhausttemperature must be obtained.In the event of the car being driven in such a way that regeneration is notpossible, i.e., frequent short journeys, a diagnostic trouble code willeventually be registered in addition to the DPF light and “Check Engine”indicators displaying. A service regeneration can be requested in theworkshop, using the diagnostic tool.Before performing a forced DPF regeneration using the tool, check thefollowing items:The fuel light is not on.No DPF-relevant faults are stored in system.The vehicle has the correct spec engine oil.The oil for diesel is not contaminated.IMPORTANTBefore diagnosing a problem vehicle and attempting to perform anemergency regeneration, it is important to obtain a full diagnostic log andread out relevant measured value blocks.NOTE1. The DPF will not regenerate if the engine management light is on, orthere is a faulty EGR valve.2. The ECU must be re-adapted when replacing the DPF and whentopping up the fuel additive Eolys.3. If the vehicle needs to be driven in order to perform a DPF service, asecond person is needed for the function. One person should drive
67the vehicle while the other person observes the screen on the Tool.Do not attempt to drive and observe the scan tool at the same time.This is dangerous and puts your life and the lives of other motors andpedestrians at risk.1. Tap the Service application button from the MaxiCOM Job Menu.2. DPF button and wait for the vehicle manufacturer screen. You can tapVIN Scan or the vehicle make to acquire vehicle VIN information andtap Yes to confirm. See Vehicle Identification on page 21 for detail.3. Tap the desired function in the DPF function list. The list may vary bytest vehicle.Figure 5- 26 Sample DPF Service Function Menu4. Follow the step-by-step on-screen instruction to complete the service.Using Diesel particulate filter：-Request regeneration as an example.Diesel particulate filter：-Request regeneration1. Tap Diesel particulate filter：-Request regeneration from the servicefunctions menu.2. Read the Note carefully and tap Continue to the next step.
68Figure 5- 27 Sample DPF Function Screen 13. A series of instruction screens display for users to perform the Requestregeneration step by step.Figure 5- 28 Sample DPF Function Screen 24. The particulate filter can only be regenerated by driving the vehicle andit requires approximately 45 minutes.Tap Continue to the next step.
69Figure 5- 29 Sample DPF Function Screen 35. The tool will display a function list menu as below. Press thecorresponding number button to perform the desired function.Tap F1 toperform Request regeneration or tap ESC to end this procedure.Figure 5- 30 Sample DPF Function Screen 46. When perform successfully, a “Regeneration was successfullyrequested ”message will display on the screen.Tap Continue to thenext step.
70Figure 5- 31 Sample DPF Function Screen 57. Switch off the ignition and tap Continue to the next step.Figure 5- 32 Sample DPF Function Screen 68. Turn on ignition again and start engine.Read the notes on the screencarefully and then tap Continue to the next step.
71Figure 5- 33 Sample DPF Function Screen 79. Read the information carefully and then tap Continue to the next step.Figure 5- 34 Sample DPF Function Screen 810. The current regeneration status is shown in the following step.Read theinformation carefully and then tap Continue to the next step.
72Figure 5- 35 Sample DPF Function Screen 911. A series of instruction screens display for users to perform the particlefilter regeneration step by step. Follow the onscreen instructions and tapContinue button until the tool displays the regeneration status asbelow.Figure 5- 36 Sample DPF Function Screen 1012. Tap F1 to continue display the status of current regeneration or tap ESCto exit.
73Figure 5- 37 Sample DPF Function Screen 10
746Data ManagerThe Data Manager application is used to store, print, and review thesaved files. Most operations are controlled through the toolbar.Selecting the Data Manager application opens the file system menu.Different file types are sorted separately under different options, there arefive types of information files to be viewed or played back.OperationsData Manager Operations are based on toolbar controls. Details areexplained in the following sections.Figure 6- 1 Sample Data Manager Main Screen
75Image FilesThe Image section contains all captured screenshot images.Figure 6- 2 Sample Image Screen1. Toolbar Buttons – used to edit, print and delete the image files. Seethe following table for detailed information.2. Main Section – displays the stored images.Table 6- 1 Toolbar Buttons in Image ScreenButtonNameDescriptionBackReturns to the previous screen.Enter EditTap this button to display the editingtoolbar. Print, delete or view imageinformation.CancelTap this button to close the editingtoolbar or cancel file search.SearchQuickly locates the image file byentering the vehicle name, test path,file name or file info.InfoTap this button to display the details.PrintTap this button to print the selectedimage.
76DeleteTap this button to delete the selectedimage.To edit image information1. Select Data Manager application from the MaxiCOM Job Menu.2. Select Image to access the image database.3. Select an image to display in full screen.4. Tap the screen to display the editing toolbar.5. Tap the Info button to display image information.6. Tap the Edit button on the top right corner of the window. Theediting screen displays.7. Edit the image information by entering the new file name, and fileinformation.8. Tap Done to save the information and exit, or tap Cancel to exitwithout saving.NOTEThe printer driver program must be installed in order for the tablet’s Wi-Fiprinter capabilities can be used.To install the printer driver program1. Please download the Maxi PC Suite from www.autel.com >Support & Updates > Firmware & Downloads > UPDATE CLIENT,and install to your windows-PC. The Maxi PC Suite consists ofAutel Printer, MaxiSys Pinter and PC Suite.2. Double click on Setup.exe item.3. Select the installation language and the printer driver installationwizard will load momentarily.4. Follow the wizard instructions on the screen and click Next tocontinue.5. Click on Install and the printer driver program will be installed ontothe computer.6. Click on Finish to complete the installation procedure.To delete selected images1. Select Data Manager application from the MaxiCOM Job Menu.
772. Select Image to access the JPG database.3. Tap the Enter Edit button to display the editing toolbar.4. Select the images that need to be deleted by tapping the thumbnailimages, the selected thumbnail displays a tick icon at the bottomright corner.5. Tap the Delete button, and then Delete Selected, then theselected images will be deleted.PDF FilesThe PDF section stores and displays all saved data PDF files. Select aPDF file from the database to display.The standard Adobe Reader application is used for file viewing andediting, please refer to the associated Adobe Reader manual for detailedinstructions.Review DataThe Review Data section allows playback of the recorded data frames oflive data streams.On the Review Data main screen, select a record file to playback.Figure 6- 3 Sample Data Playback Screen1. Drop-down Toolbar – tap the button at the top center of the screen to
78open the Drop-down Toolbar.2. Main Section – displays the recorded data frames.3. Navigation Toolbar – controls data playback.Use the Navigation Toolbar buttons to playback the record data fromframe to frame.Tap Back to exit data playback.Apps UninstallThis section manages the firmware applications installed on theMaxiCOM Diagnostics System. Select this section to open a managementscreen, on which you all the available vehicle diagnostic application canbe reviewed.Tap on the vehicle manufacturer icon that you wish to delete. Theselected icon will display a blue check at the upper right corner. Tap theDelete button on the top bar to delete the firmware from the systemdatabase.Data LoggingThe Data Logging section allows you to launch Support platform directlyto view all records of all sent or unsent (saved) data loggings on thediagnostic system. For more details, please refer to Data Logging onPage 119.
797SettingsTap the Settings button to adjust the default setting and view informationabout the MaxiCOM system. There are seven options available for theMaxiCOM system settings:UnitLanguagePrinting SettingNotification CenterAuto UpdateAboutSystem SettingsThis section describes the procedures to adjust the device’s system settings.UnitThis option allows you to adjust the measurement unit for the diagnosticsystem.To adjust the unit setting1. Tap the Settings application on the MaxiCOM Job Menu.2. Tap the Unit option on the left column.3. Select the appropriate measurement unit, Metric or English. A tickicon will display to the right of the selected unit.4. Tap the Home button on the top left corner to return to theMaxiCOM Job Menu. Or select another setting option for system
80setup.Figure 7- 1 Sample Unit Setting ScreenLanguageThis option allows you to adjust the display language for the MaxiCOMsystem.To adjust the language setting1. Tap the Settings application on the MaxiCOM Job Menu.2. Tap the Language option on the left column.Figure 7- 2 Sample Language Setting Screen3. Select the appropriate language. A check will display to the right ofthe selected language.
814. Tap the Home button on the top left corner to return to theMaxiCOM Job Menu, or tap another setting to adjust.Printing SettingConfigure this option to enable the tablet to print through a specified Wi-Finetwork connection.To setup the printer connection1. Tap the Settings application on the MaxiCOM Job Menu.2. Tap the Printing Setting option on the left column.3. Tap the Print via Network item to activate the printing function,which enables the device to send files to the printer through thenetworked PC via Wi-Fi connection.4. Tap the Home button on the top left corner to return to theMaxiCOM Job Menu, or tap another setting to adjust.Figure 7- 3 Sample Printing Setting ScreenPrinting via APPMK808BT provides the most convenient printing method, printing viaAPP.To realize this function, please make sure a Wi-Fi printer is available andthen purchase a Wi-Fi printer APP and install it onto your tablet.
82By a simple click on the Print button of a saved file on the tablet, the filewill be printed automatically.Printing via PCIf the Wi-Fi printer is not available, you can also use your windows-PC toprint the data on the tablet. Follow the instructions below to realize thisfunction.To install the printer driver program to a computer1. Download the Maxi PC Suite from www.autel.com and install toyour windows-PC.2. Double click on Setup.exe item.3. Select the installation language and the wizard will loadmomentarily.4. Follow the instructions on the screen and click Next to continue.5. Click on Install and the printer driver program will be installed ontothe computer.6. Click on Finish to complete the installation.NOTEThe MaxiSys Printer runs automatically after the installation. Thecomputer, printer and the tablet must be connected to the same network.To perform printing through the computer1. Run the MaxiSys Printer program on the computer.2. Click Test Print to make sure the printer is working successfully.3. Tap the Print button on the toolbar. A temporary document will becreated and sent to the computer for printing and the receiveddocument automatically when the Auto Print option is selected.4. Tap the Print button on the toolbar of the tablet. A test documentwill be sent to the computer.If the Auto Print option in the MaxiSys Printer is selected, theMaxiSys Printer will print the received documentautomatically.
83If the Auto Print option is not selected, click Open PDF Filebutton to view all the temporary files. Select the file(s) toprint and click Print.Notification CenterThis option allows you to turn the Notification Center function on or off.The Notification Center function configures the MaxiCOM tablet to receiveregular on-line messages from the server for system update notificationsor other service information via the Internet. It is highly recommended tokeep this function ON all the time, to ensure notifications of updates arereceived. Internet access is required for receiving on-line messages.To enable the Notification Center function1. Tap the Settings application on the MaxiCOM Job Menu.2. Tap the Notification Center option on the left column.3. Tap the ON/OFF button to enable or disable the Notificationsfunction. If the function is enabled the button turns blue, or ifdisabled the button turns gray.Figure 7- 4 Sample Notification Screen4. Tap the Home button on the top left corner to return to theMaxiCOM Job Menu or choose another setting to adjust.When the Notification Center function is turned on, and new messagesare received by the MaxiCOM device, a notification message displays onthe MaxiCOM Job Menu. Press on the message bar and drag it down,
84and the received messages are shown in the list. Swipe up or down toview if the message list populates additional screen.Tap a specific message to launch the corresponding application. Forexample, tap on an Update notification message and the Updateapplication will launch.Auto UpdateThe Auto Update allows the tool to automatically update the OS, theMaxiCOM system, and the Vehicle coverage software. Each can beconfigured to update automatically at specified times. Tap the ON/OFFbutton and set the desired automatic update time.To set auto system or vehicle update1. Tap the Settings application on the MaxiCOM Job Menu.2. Tap the Auto Update option on the left column. The three autoupdate items display on the right.Figure 7- 5 Sample Auto Update Screen3. Select the update type to schedule. Toggle the button to ON.4. To set download time, use the +and –button or tap on the
85numbers and the manual input screen will display. Tap Done tocomplete the time setting.Figure 7- 6 Sample Set Time ScreenNOTEThe tool must be connected to the Internet at the time download isscheduled.System SettingsAccess the Android system setting interface to adjust background systemsettings including wireless and network settings, sound and displayscreen settings and system security settings.To enable the App Switcher function1. Tap the Settings application on the MaxiCOM Job Menu.2. Tap the System settings option on the left column.
86Figure 7- 7 Sample System Settings Screen3. Tap the App Switcher option on the left column.4. Check the box beside “Always show the App Switcher”on theright side of the screen, then the App Switcher icon will display.Short pressing the App Switcher icon opens a control panel:Tap a specific app shortcut button to access selected applicationscreen.Long press a specific app shortcut button to display the app menu.The shortcut can be altered here.Press and drag the App Switcher icon to alter the icon position onthe screen.Refer to Android documentation for additional information about Androidsystem settings.AboutAbout displays information regarding the MaxiCOM diagnostic deviceincluding the product name, version, hardware, and serial number.To check the MaxiCOM product information in About1. Tap the Settings application on the MaxiCOM Job Menu.2. Tap the About option on the left column. The product informationscreen displays on the right.
873. Tap the Home button on the top left corner to return to theMaxiCOM Job Menu or select another setting to adjust.Figure 7- 8 Sample About Screen
888UpdateThis chapter describes the update operation for both the MK808BT tabletand the MaxiVCI Mini. The software and firmware updates of the tabletcan be completed on the tablet via Internet, while the updates for MaxiVCIMini can be completed either via the connection with the tablet or via theconnection with a PC.Tablet UpdateThe Update application on the tablet downloads the latest releasedsoftware. The updates improve the MaxiCOM applications’ capabilities,typically by adding new tests, new model coverage or by addingenhanced applications.Software UpdateThe tablet automatically searches for available updates for all of theMaxiCOM software when it is connected to the Internet. Any updates thatare found can be downloaded and installed on the device. This sectiondescribes update procedures in the MaxiCOM System. A notificationmessage displays if an update is available when the Notifications Centerfunction is enabled in the Settings application (See Notification Centerpage 81 for details).
89Figure 8- 1 Sample Update Screen1. Navigation and ControlsHome Button – returns to the MaxiCOM Job Menu.Update All – updates all available updates.Diagnostics Tab – displays all available vehicle diagnosticsoftware.Search Bar – search specific update item by inputting the file name,for example: enter a vehicle manufacturer.2. Status BarLeft Side – displays the MaxiCOM device model information andserial number.Right Side – displays an update progress bar indicating thecompletion status.3. Main SectionLeft Column – displays vehicle buttons and update softwareversion information; tap the About button to display a functionlist with additional software update details.Middle Column – displays a brief introduction about the newchanges to the software operation or capabilities. Tap ○ibutton to open an information screen to view more details, and
90tap the dim area around to close the window.Right Column – according to the operation status of each softwareitem, the button displays differently.a) Tap Update to update the selected item.b) Tap Pause to suspend the updating procedure.c) Tap Continue to go on updating the suspended update.Firmware UpdateNo separate update button exists to update tablet’s firmware. Thefirmware update package will be downloaded together with the softwarepackage. An update firmware message will display.MaxiVCI Mini UpdateUpdate via Display TabletBefore updating the VCI software, ensure the tablet’s connection to theInternet is stable.To update the MaxiVCI Mini software1. Power on the tablet.2. Using a USB cable, connect the MaxiVCI Mini to the tablet.3. Tap the VCI Manager application on the MaxiCOM Job Menu ofthe tablet.4. Select Update from the connection mode list.5. The current version and the latest version of the VCI software willbe displayed after a few seconds. Click Update Now to updatethe VCI software if available.Update via PC1. Down the Maxi PC Suite from www.autel.com > Support & Updates >Firmware Downloads > Update Client, and install it onto yourwindows-PC.2. Using a USB cable, connect the MaxiVCI Mini to a PC.
913. Launch the PC Suite on the PC which is installed after the installationof Maxi PC Suite and click MaxiVCI Mini icon in the Device Selectionwindow.4. The PC will automatically recognize the MaxiVCI Mini.5. Click Update to complete the update if an update is available.
929VCI ManagerThis application pairs the tablet with the MaxiVCI Mini, checks thecommunication status and update the VCI software.Figure 9- 1 Sample VCI Manager Screen1. Connection Mode – there are three connection modes available forselection. The connection state is displayed alongside.BT Paring – when paired to a wireless device, the connection statedisplays as Paired; otherwise it displays as Unpaired.Update (for VCI software only) – when the MaxiCOM tablet and theMaxiVCI Mini are connected by a USB cable, this function isused to update VCI software via Internet.2. BT SettingThe BT Setting screen displays the types and product serial numbersfor all the devices available for pairing. Tap a required device to startpairing. The BT status icon displayed to the left of the device nameindicates the received signal strength.BT PairingThe MaxiVCI Mini needs to be connected to a vehicle, so that it ispowered during the synchronization procedure. Ensure the tablet hassufficient battery life or is connected to an external power supply.
93To pair the MaxiVCI Mini with the Tablet1. Power on the tablet.2. Insert the 16-pin vehicle data connector of the MaxiVCI Mini to thevehicle data link connector (DLC).3. Tap the VCI Manager application on the MaxiCOM Job Menu ofthe tablet.4. Select BT from the connection mode list.5. Tap the Scan button at the top right corner. Now the device startssearching for available pairing units.6. The device name may display as Maxi suffixed with a serialnumber. Select the appropriate device for pairing.7. When paring is successfully done, the connection status displayedto the right of the device name is shown as Paired.8. Once paired, the VCI button on the system Navigation bar at theConnection LED on the MaxiVCI Mini illuminates solid blue. Thissignifies that the tablet is connected to the MaxiVCI Mini, and isready to perform vehicle diagnosis.9. Tap the paired device again to unpair it.10. Tap the Home button on the top left to return to the MaxiCOMJob Menu.NOTEA MaxiVCI Mini can be paired to only one tablet at a time, and once it’spaired, the device will not be discoverable to other devices.UpdatePlease refer to Update via Display Tablet on page 89 for details.Programmer UpdateComing soon.
9410 Shop ManagerThe Shop Manager application manages the workshop information,customer information records, and test vehicle history records. There arethree main functions available:Vehicle HistoryWorkshop InformationCustomer ManagerThe operations of these functions of the Shop Manager application aremainly manipulated by the toolbar buttons, which are listed and describedin the table below:Table 10- 1 Top Toolbar Buttons in Shop ManagerButtonNameDescriptionBackReturns to the previous screen.DiagnosticsTap this button to access vehicle Diagnosticsmenu.Enter EditDisplays the editing toolbar to print or delete theselected file.DeleteDeletes the selected vehicle record.SearchEnters the vehicle name or test path to retrievethe vehicle record.CancelCancels edit or file search.EditEdits information for the displayed file.AddAccountCreates a new customer account file.
95ButtonNameDescriptionHistoryNotesOpens a note form. Audio, video, image and textfiles may be attached.VehicleHistoryDisplays the Vehicle History which thecorresponding test vehicle records.DoneCompletes editing and saves the file.Vehicle HistoryThis function stores test vehicle history records, including vehicleinformation and the retrieved DTCs from previous diagnostic sessions. Allinformation is displayed in summarized details. Tap on a record to resumea diagnostic session on a “stored vehicle”.Figure 10- 1 Sample Vehicle History ScreenTo activate a test session for the recorded vehicle1. Tap the Shop Manager application on the MaxiCOM Job Menu.2. Select Vehicle History3. Tap the Diagnostics button at the bottom of the thumbnail of avehicle record item.4. Or tap the vehicle record thumbnail to view record.5. A Historical Test record sheet displays. Check the recordedinformation of the recorded test vehicle and tap the Diagnostics
96button on the upper right corner.6. The vehicle’s Diagnostics screen displays. Now a new diagnosticsession is activated, see Diagnostics on page 17 for detailedinstructions on vehicle diagnostic operations.Historical Test RecordThe Historical Test record sheet is a detailed data form that includesgeneral vehicle information such as vehicle year, make and model. Theform also includes retrieved DTC from previous test and all informationmanually inputted by the technician.Figure 10- 2 Sample Historical Test Record SheetTo edit the Historical Test record sheet1. Tap the Shop Manager application on the MaxiCOM Job Menu.2. Select Vehicle History.3. Select the specific vehicle history record thumbnail from the mainsection. The Historical Test record sheet displays.4. Tap the Edit button to start editing.5. Tap on each item to input the corresponding information or addattaching files or images.NOTE
97The vehicle VIN number, or license and the customer information accountare correlated by default. Adding one of the information will automaticallyassociate the other item in the record sheet, provided that the later oneexists.6. Tap Add to Customer to supplement the Historical Test recordsheet to an existing customer account, or add a new associatedaccount with the test vehicle record. See Customer Manager onpage 97 for more information.7. Tap Done to save the updated record sheet, or tap Cancel to exitwithout saving.Workshop InformationThe Workshop Information form allows you to edit, input and save thedetailed workshop information, such as shop name, address, phonenumber and other remarks, which when printing vehicle diagnostic reportsand other associated test file, will display as the header of the printeddocuments.Figure 10- 3 Sample Workshop Information SheetTo edit the Workshop Information sheet1. Tap the Shop Manager application on the MaxiCOM Job Menu.2. Select Workshop Information.3. Tap the Edit button on the top toolbar.4. Tap on each field to input the appropriate information.
985. Tap Done to save the updated workshop information sheet, or tapCancel to exit without saving.Customer ManagerUse the Customer Manager function to create and edit customeraccounts and correlate with the associated test vehicle history records.To create a customer account1. Tap the Shop Manager application on the MaxiCOM Job Menu.2. Select Customer Manager.3. Tap the Add Account button. An empty information form displays,tap each field to input the appropriate information.NOTERequired fields are noted.4. Tap the □+photo frame beside the Name chart to add a photo. Asub menu displays, select Take Photo to take a new photo forthe account, or select Choose Photo to choose from an existingimage.5. Some customers may have more than one vehicle for service; youcan always add new vehicle information to the account to becorrelated. Tap Add New Vehicle Information, and then fill inthe vehicle information. Tap the○xbutton to cancel adding.6. Tap Done to save the account, or tap Cancel to exit withoutsaving.To edit a customer account1. Tap the Shop Manager application on the MaxiCOM Job Menu.2. Select Customer Manager.3. Select a customer account by tapping the corresponding namecard. A Customer Information sheet displays.4. Tap the Edit button on the top toolbar to start editing.5. Tap on the input field where needs to be altered or supplemented,and enter updated information.6. Tap Done to save the updated information, or tap Cancel to exitwithout saving.
99To delete a customer account1. Tap the Shop Manager application on the MaxiCOM Job Menu.2. Select Customer Manager and select a customer account bytapping the corresponding name card. A Customer Informationsheet displays.3. Tap the Edit button on the top toolbar to start editing.4. Tap the Delete Customer Information button. A confirmationmessage displays.5. Tap OK to confirm the command, and the account is deleted. TapCancel to cancel the request.History NotesUse the History Notes function to add audio and video records, text notesand photos for the associated customer account.To access History Notes1. Tap the Shop Manager application on the MaxiCOM Job Menu.2. Select Customer Manager or Vehicle History.3. Select a customer account by tapping the corresponding namecard. A Customer Information sheet displays (if CustomerManager is selected). Or, select a vehicle history record item toopen the Historical Test record sheet (if Vehicle History isselected).4. Tap the History Notes button on the top bar. Now the HistoryNotes screen displays.
1001. Functional Buttons – navigates and makes various controls ofthe function.2. Main Section – displays the note list on the left column and thedetail information of the selected note on the right column.Table 10- 2 Function Buttons in History NotesButtonNameDescriptionBackReturns to the previous screen.DeleteDeletes the selected note.SearchQuickly locates the required note byentering the note title.CancelCancels edit or file search.EditTap this button to open an edit windowto edit notes.Add NotesAdds new note to History Notes.SaveSaves notes.To add a note in History Notes1. Access History Notes.2. Tap the Add Notes button. An edit window displays.10- 4 Sample History Notes Screen
1013. Tap on the Title bar to input a note title.4. Tap on the blank space below to edit a text note or remark.5. Select a function button on the top to add files in any form youchoose.6. Tap Save to save the note; tap Discard or Cancel to exit withoutsaving.
10211 AcademyAutel provides various tutorial articles and technical bulletins produced bytop-notch technicians and product experts. Please view the materials thatare saved on the tablet or view technical articles from our online forum byclicking the links displayed under this application.
10312 Remote DeskThe Remote Desk application launches the TeamViewer Quick Supportprogram, which is a simple, fast and secure remote control screen. Youcan use the application to receive ad-hoc remote support from Autel’ssupport center, colleagues, or friends, by allowing them to control yourMaxiCOM tablet on their PC via the TeamViewer software.If you think of a TeamViewer connection as a phone call, the TeamViewerID would be the phone number under which all TeamViewer Clients canbe reached separately. Computers and mobile devices that runTeamViewer are identified by a globally unique ID. The first time theRemote Desk application is started, this ID is generated automaticallybased on the hardware characteristics and will not change later on.Make sure the tablet is connected to the Internet before launching theRemote Desk application, so that the tablet is accessible to receiveremote support from the third party.To receive remote support from a partner1. Power on the tablet.2. Tap the Remote Desk application on the MaxiCOM Job Menu. TheTeamViewer screen displays and the device ID is generated andFigure 12-1 Sample Remote Desk Screen
104shown.3. Your partner must install the Remote Control software to his/hercomputer by downloading the TeamViewer full version programonline (http://www.teamviewer.com), and then start the softwareon his/her computer at the same time, in order to provide supportand take control of the tablet remotely.4. Provide your ID to the partner, and wait for him/her to send you aremote control request.5. A popup displays to ask for your confirmation to allow remotecontrol on your device.6. Tap Allow to accept, or tap Deny to reject.Refer to the associated TeamViewer documents for additionalinformation.
10513 MaxiFixThe MaxiFix application launches the on-line troubleshooter database,which not only provides you virtually all common diagnostic trouble code(DTC) database for most vehicles, but also serves as a forum allowingyou to network with other MaxiCOM users, and gives you access to a vastdatabase of repair and diagnostic tips along with proven filed fixes.While the MaxiFix database keeps growing with daily troubleshootingresources and the advisory reports from the MaxiCOM users from all overthe world.Information in the MaxiFix database is organized into a series ofdiagnostic tips that are designed to quickly lead you to the root cause of aparticular problem on the test vehicle.NavigationYou need to register the device to your online account before launchingthe MaxiFix platform, see Product Registration on page 114 for details.The MaxiFix screen layout consists of three main areas:1. The Header – the tool bar across the top of the screen which allowsyou to select vehicles and perform searches.Figure 13- 1 Sample MaxiFix Home Page
1062. The Main Screen – located at the center of the screen displayingcontent based on the vehicle attributes and keywords specified. Thetabs on the main screen vary in accordance with the section selectedon the Navigation Menu, allowing you to switch between functions.3. The Navigation Menu – the main menu at the bottom of the screen,which provides you access to different sections of MaxiFix.The HeaderThe Header at the top of the screen features:A Select Vehicle button to open the vehicle identification window, andvehicle information bar, for example “2014 > Hyundai > AccordCoupe > L4-2.4L (K24W1)”.A search field to find relevant information by entering keywords, codes,or problems.Select Vehicle ButtonThe Select Vehicle button on the Header allows you to specify thevehicle which you want to research on MaxiFix, by selecting each of thevehicle attribute from a sequence of option lists. This feature helps to filterout the searches that allow only the information that applies to theidentified vehicle to display.NOTEAll attributes must be specified to make a complete vehicle selection forthe most efficient search results.To select a vehicle1. If you haven’t already done so, click the Select Vehicle button onthe Header.2. Select the year of the vehicle from the list.3. Select the make of the vehicle from the list.4. Select the model of the vehicle from the list.5. Select the submodel of the vehicle from the list.6. Select the engine of the vehicle from the list.
107After completing the vehicle selection procedure, the identified vehicle isshown on the Header.TerminologyMaxiFix TipA MaxiFix Tip provides practical information of real fix of a specific vehiclerepair issue with detailed descriptions. It is combined with proven fix andvehicle specific data, and filed into an all-in-one information source toprovide you with quick and easy repair solutions.On MaxiFix community you can find Tips or share your own Tip with thecommunity.To search for a MaxiFix Tip1. Select a Vehicle:a) Click Select Vehicle on the Header at the top of the page.b) Select the year of the vehicle from the list.c) Select the make of the vehicle from the list.d) Select the model of the vehicle from the list.e) Select the submodel of the vehicle from the list.f) Select the engine of the vehicle from the list.After completing the vehicle selection procedure, the identifiedvehicle is shown on the Header.2. Enter a Search Term.MaxiFix has an exclusive one-stop lookup that helps you find all ofMaxiFix resources by one click. Simply enter a search term into thesearch bar on the Header to begin the search.3. Proven Results!The powerful MaxiFix database gives you proven results! The typicalMaxiFix Tips combine actual workshop fixes and data which mayinclude:a) OBD II Fault Codes description and reference — helps indiagnostic assessment by making clear the nature of anautomotive problem so that beginner and advanced technicianscan make effective repairs.
108b) Real Fix Tips – provides repair tips from actual shop practices andare presented in an easy to understand Complaint, Cause,Correction format.If you still can’t find the information you want, you can ask theMaxiFix community for help by clicking Ask on the Navigation Menuat the bottom of the screen.Adopted!The Adopted! icon that displays at the top right side of a Tip pageindicates that the related Tip has been adopted by at least 1 technician inthe community. If a tip has helped you to solve a repair problem, you areencouraged to give an Adopted! count to the tip. Each member is allowedto click the “Adopted!” once for a tip, and each click will add 1 count to thetotal number of “Adopted!” The “Adopted!” count helps you easily identifywhich tips are really helpful for repairing vehicle issues. You can also posta comment about how the tip has helped you as reference to othermembers.OperationsThe Navigation Menu is at the bottom of the screen. Selecting the itemson the Navigation Menu allows you to switch between the main sectionson MaxiFix. These main sections include:Home – shows all questions and allows you to specify questionsabout one or multiple makes.Search Fix – allows you to search for information from all availableresources on MaxiFix, including: Open Questions, Tips, and RealFixes, and displays search results.Ask – allows you to ask a question in the community.My MaxiFix – shows all your posts including Questions and Fixes inthe community, and allows you to view your personal profile, selectyour vehicle preference, and share your tips.My Messages – shows a list of message notifications which isrelevant to your activities in the Question section.Support – opens the FAQ page, or a message box for contactingCustomer Service by email.
109HomeHome is the first option on the Navigation Menu at the bottom of thescreen. Tapping it opens your MaxiFix home page. There is a list ofquestions posted on the community, and you can scroll down the page tothe bottom and view more questions by tapping View More. Click on anyquestion and you will be linked to the detailed page in the Ask section.You can configure your main screen to display questions only related tothe vehicle makes you are interested in, by clicking the “Filter” button onthe main page of Home, and select the desired vehicle makes. This filtercan be canceled anytime by clicking the “Remove All Filters” button, andthe default setting will be restored to display questions about all vehiclemakes.Search Fix FeaturesSearch Fix, the second option on the Navigation Menu at the bottom ofthe screen, presents search results for the specified vehicle. Searchresults are listed in various categories:All – includes all search results, including related Questions, Tips, andReal Fixes to your search.Questions – presents a list of open Question discussed in thecommunity that may be pertinent to your search.Tips – presents a list of Tips that directly correlate to your search criteria.Select a Tip from the list to open and review the complete Tip.Real Fixes – presents a list of Tips that have been collected from actualshop repair orders and are presented in an easy-to-understandComplaint, Cause, and Correction format.AskAsk, the third option on the Navigation Menu at the bottom of the screen,allows you to ask a question about a particular vehicle repair issue in thecommunity.To ask a MaxiFix Question1. Click Select Vehicle on the Header to specify the vehicle you are
110asking about.2. Click Ask on the Navigation Menu at the bottom of the screen toopen the Ask page.3. On the Ask page find Ask for Help, fill in the following sections toask a question.The Ask page has four sections:Subject – this is where you enter a brief subject for the question.My Question – asks a clear and concise question that you want toask the community. Be sure to be descriptive and concise whenasking your question.Problem Description – describes how the vehicle is behaving.Repair History – includes any previous diagnostic tests that youperformed, including the results of the tests. Also list any partsthat were replaced during previous diagnostic work.Tap Cancel to cancel your question and return to the Ask page.Tap Submit to post your question to the community.Tap Attach File to include images or reference files with your question.You are requested to select one Adopted Answer from all of theresponses and then close the question. For details, please refer to MyMessages on page 111.My MaxiFixMy MaxiFix, the fourth option on the Navigation Menu at the bottom of thescreen, opens your personal MaxiFix page. To access the features on MyMaxiFix page you can select from the tabs:My Questions – opens a list with links to the opened questions that youhave posted to the community.My Cases – opens a list with links to the closed questions and tips thatyou have contributed to the community.Marked Posts – opens a list with links to Tips and discussions that youare actively participating in.My Profile – allows you to view your Autel account information including:
111your Autel ID, personal information, MaxiFix score, phone numberand register time, and edit your portrait.Vehicle Preference –used to set up a list of preferred vehicles. Thepreferred list allows you to limit the choices that displayed on theSelect Vehicle list to specific years, and makes. Click Set Year orSet Make to set your preferred models. The preferred makes will alsobe displayed in the Filter options on the Home page.Share a Tip – allows you to share your personal repair experience withthe community.Click My MaxiFix on the Navigation Menu at the bottom of the screen, todisplay all questions and tips that you have contributed to the community.Create a TipA “Tip” is a concise and complete description of the fix for a particularvehicle repair issue.To create a new MaxiFix Tip1. Select My MaxiFix from the Navigation Menu.2. Select Select Vehicle from the Header and enter the identifyingattributes of the vehicle you are writing the Tip about.3. On the My MaxiFix page find Share a Tip; click this link to open theMy Tips page.4. Enter the Tip subject in the Subject field.5. Compose your Tip in the Description field. Include as muchinformation as possible, while keeping the information conciseand to the point. A Tip should provide accurate information that isreader-friendly.Use the Cancel button at the right-side bottom of the page to cancel yourtip and return to the My MaxiFix page.Or use the Submit button at the right-side bottom of the page tocontribute your tip to the community.Use the Attach File button at the left-side bottom of the page to includeimages or other supporting data with your question.
112View Profile InformationYou can view your personal profile by clicking on your account ID or “MyProfile” in My MaxiFix section or edit portrait where applicable, and visitother community members’ profile by clicking their portrait. Informationincluded in your profile determines how you are presented to thecommunity, and what type of information will be sent to you from thecommunity.My MessagesMy Messages, the fifth option on the Navigation Menu at the bottom of thescreen, shows a list of message notification which is relevant to youractivities in the Question section. A notification icon will appear on thetop-right corner of “My Messages” if there is any new or unread messagein the Question section. The number on the notification icon indicates thetotal number of the new and unread messages. The displayed number willbe reduced correspondingly after viewing. The message notification willappear under the following two conditions:1. Your question or answer is replied by other MaxiFix communitymembers.2. Your answer is marked as the “Adopted!” by the MaxiFix communitymember who asked the question.Tap My Messages, select and open the message you want to read fromthe list. If your problem is solved according to the reply, you should selectone Adopted Answer and close the question. If your answer is marked as“Adopted!”, the prompt “Adopted! + 4” will be displayed permanently.Tap Clear to delete all message notifications.Select “Adopted Answers”Members are requested to select one Adopted Answer from all of theresponses on “My Messages” page before closing a question. Thecommunity members who provided the Adopted Answer are rewardedwith scores for their contribution.About Adopted Answer:
113Only one answer can be selected as “Adopted Answer”.Answers can only be rated by the MaxiFix member who asked thequestion.Close a QuestionWhen a repair question that you've posted to the community is resolved,you are encouraged to write down the case as a way to share a goodsolution. This will help the other MaxiFix members to find usefulinformation for practical fix.To close a question, you need to select the question’s response messagefrom the message list on My Messages page first, then tap AdoptedAnswer and select Close Question. Tap the Cancel button to cancelyour submission and return to My Messages page. It is stronglyrecommended to share your repair solutions before closing a question.Your question will be converted to a MaxiFix Community Tip after closing.Score Rewarding System1. A score of 4 is awarded if your answer is selected as the “AdoptedAnswer”.2. A score of 3 is awarded when you close a question.3. A score of 2 is awarded if your closed question is marked as"Adopted!" by no less than 20 community members.4. A score of 1 is awarded if your answer is selected as the "AdoptedAnswer" for a closed question which is marked as "Adopted!" by noless than 20 community members.5. A score of 1 is awarded to each of the first three respondents.SupportSupport, the last option on the Navigation Menu at the bottom of thescreen, opens a page that provides two ways to gain support fromMaxiFix:1. A message form to contact the administrator of MaxiFix.2. A Frequently Asked Questions (FAQ) link that answers the mostfrequent questions from MaxiFix community members.
114If you wish to contact the administrator of MaxiFix site, please use thecontact form. Select Support from the Navigation Menu to open thecomment window. To allow the administrator to respond to your questionor issue, the following information should be provided:Your nameA contact email addressA contact phone number
11514 SupportThis application launches the Support platform which synchronizesAutel’s on-line service base station with the tablet. In order to synchronizethe device to your on-line account, you need to register the productthrough the Internet when you use it for the first time. The Supportapplication is connected to Autel’s service channel and on-linecommunities which provides the quickest way for problem solutions,allowing you to submit complaints or sent help requests to obtain directservices and supports.Product RegistrationRegister your MaxiCOM Diagnostic Device to access the Supportplatform and download update.To register the diagnostic device1. Visit the website: http://pro.autel.com.2. If you already have an Autel account, sign in with your account IDand password.3. If you are a new member to Autel, click on the Create Autel IDbutton on the left side of the screen to create an ID.4. Enter the required information in the input fields, and click GetVerification Code button to get a verification code for emailvalidation.5. The online system will automatically send a verification code to theregistered email address. Input the code in the Verification codefield and complete other required fields. Read through Autel’sTerms and Conditions and click on Agree, and then click CreateAutel ID at the bottom. A product registration screen will display.6. The device’s serial number and password is located in the Aboutsection of the Settings application screen will display.7. Select your product model, enter the product serial number andpassword on the Product Registration screen, and click Submit
116to complete the registration procedure.Support Screen LayoutThe Support application interface is navigated via four simple buttons onthe top navigation bar, operation of each is described below in turn fromleft to right:Home Button – returns to the MaxiCOM Job Menu.Back – returns to the previous screen, each press takes you back onestep.Forward – each press moves forward one screen until you’ve reachedthe last screen visited.Refresh – reloads and updates the screen.The main section of the Support screen is divided into two sections. Thenarrow column on the left is the main menu; select one subject from themain menu to display the corresponding functional interface on the right.My AccountThe My Account screen displays the comprehensive information of theuser and the product, which is synchronized with the on-line registeredaccount, including User Info, Device Info, Update Info and Service Info.Figure 14- 1 Sample Support Application Screen
117Personal InfoThe User Info and Device Info are both included under the Personal Infosection.User Info - displays detailed information of your registered on-line Autelaccount, such as your Autel ID, Name, Address and other contactinformation, etc.Device Info – displays the registered product information, including theSerial Number, Registration Date, Expire Date, and Warranty Period.Update InfoThe Update Info section displays a detailed record list of the product’ssoftware update history, including the product serial number, softwareversion or name, and the update time.Service InfoThe Service Info section displays a detailed record list of the device’sservice history information. The device’s serial number and a detailedrepair report, such as the fault type, changed components, or systemreinstallation, will be listed.User ComplaintThe User Complaint screen allows you to establish a new complaint case,as well as to view historical complaint records.
118The User Complaint screen consists of two parts.1. Option BarPeriod Filter – displays only the complaint records within thedefined period on the list.Status Filter – displays the corresponding complaint recordsaccording to the selected case status.New Complaint Button – starts a new complaint case.2. Complaint ListThe complaint list normally displays all the complaint records of alltime and all status by default. The summary information for eachcomplaint item includes the Subject Name, Ticket ID, User’s AccountID, Date, and the Case Status.There are four case status types:Open – indicates the complaint case has been started but notprocessed.Suspended – indicates the complaint case is being processed.Waiting Customer Reply – indicates the complaint has beenreplied by the service personnel, and requires feedback from thecustomer.Closed – indicates the complaint case has been processed,resolved, and closed.To view the detailed complaint session, tap the ○>button on theFigure 14- 2 Sample Complaint Screen
119right side of the case item.To establish a new complaint session1. Register the product online.2. Tap the Support application on the MaxiCOM Job Menu. Thedevice information is automatically synchronized with the onlineaccount.3. Tap Complaint on the Main Menu.4. Tap the New Complaint button at the upper right corner. Aselection menu with a category of service channels displays.5. Select a target service channel and click Next to continue. Astandard complaint form displays, on which you are allowed toenter detailed information, such as personal information, vehicleinformation, and device information, you can also attach imageor PDF files with the form.6. Enter in each input field the appropriate information. In order tosettle the complaint more efficiently, it is recommended to fill outthe complaint form as completely as possible.7. Select the required processing time on the last section accordingto the urgency of the case.8. Tap Submit to send the completed form to Autel’s online servicecenter, or tap Reset to refill it. The submitted complaints will becarefully read and handled by the service personnel, and therespond speed may depend on the processing time you’verequired.To make a reply in a complaint session1. Register the product online.2. Tap the Support application on the MaxiCOM Job Menu. Thedevice information is automatically synchronized with the onlineaccount.3. Tap Complaint on the Main Menu.4. Select an existing complaint case item on the record list by tappingthe ○>button on its right side. The screen displays thecomplaint session details.5. Tap the Post Reply button on the upper right side after viewing, tomake a reply. An edit screen displays.
1206. Input the content in the input field, and if necessary, upload anattaching file.7. Tap Submit to post the reply.8. Tap the States selection drop-down menu to reset a case state.9. Tap the Update button to commit the newest update.Data LoggingThe Data Logging section keeps records of all sent or unsent (saved)data loggings on the diagnostic system. The support personnel receiveand process the submitted reports through the Support platform, andsend back problem solutions within 48 hours. Support personnel willanswer your questions directly.To make a reply in a Data Logging session1. Tap on the Sent tag to view a list of submitted data loggings.2. Select a specific item to view the latest update.3. Tap on the input field at the bottom of the screen, and enter texts.Or tap the Audio button to record a voice message or camerabutton to include an image.4. Tap Send to send message to the technical center.Figure 14- 3 Sample Data Logging Screen
121CommunitiesThe Communities section launches and synchronizes with the TechnicalForums on Autel’s official website www.autel.com, where you are allowedto discuss technical topics or share information with, as well as ask fortechnical advices or offer technical supports to all other members inAutel’s online support communities.To start a discussion1. Tap Start a discussion on the Communities Home screen. A list ofthe major forums is displayed.2. Select the appropriate device heading. For example, if you aregoing to ask a question about the MaxiCOM tablet, tapMaxiCOM to start a discussion.3. Enter your topic and the discussion content in the appropriate inputfield.4. Select a category or edit tags for the discussed post. This will helpother members with similar interest to find your post.5. Tap OK to submit the post.To join and reply to a discussion post1. Select a forum group, whether by the product or the features, onthe Communities Home screen. A list of the latest posts isdisplayed.Figure 14- 4 Sample Communities Home Screen
1222. Select a specific category on the Categories menu to betterpinpoint the topics you are most interested with.3. Tap the ○>button on the right side of the topic item to view thediscussion. The posts contents are displayed.4. Browse through all the posts by sliding the screen up and down.Tap Go to original post when reaching the end of thediscussion to return to the first post.5. Tap Reply to reply a specific post, or tap Reply to original post tojoin and continue the whole discussion.6. Enter your comment in the input field, and tap OK to submit yourpost.User ProfileThe User Profile section allows you to set personal Avatar, check yourmember status and other information, as well as to review your personalposts in the communities.Tap the Avatar image on the Communities screen to open the UserProfile.Profile – displays the user’s personal information and member status.The Related links allow you to check the Top Users (rankedaccording to their points and levels) in the communities, as well as tofind out other online users.Avatar – allows you to select an image to set as your personal Avatar toFigure 14- 5 Sample User Profile Screen
123be displayed in the communities.Stuff – displays all the discussions you’ve posted at various forums in alist.Training ChannelsThe Training section provides quick links to Autel’s online video accounts.Select a video channel by the language to see all the available onlinetutorial videos from Autel for various technical supports, such as productusage techniques and vehicle diagnostics practice.FAQ DatabaseThe FAQ section provides you comprehensive references for questionsfrequently asked and answered about the use of Autel’s online memberaccount, and shopping and payment procedures.Account – displays questions and answers about the use of Autel’sonline user account.Shopping & Payment – displays questions and answers about onlineproduct purchase and payment methods or procedures.
12415 Quick LinkThe Quick Link application provides convenient access to Autel’s officialwebsite and to additional in automotive service sites.Figure 15- 1 Sample Quick Link ScreenTo open a quick link1. Tap the Quick Link application on the MaxiCOM Job Menu. TheQuick Link application screen displays.2. Select a website thumbnail from the main section. The Chromebrowser is launched and the selected website is opened.
12516 Function ViewerThe Function Viewer allows you to search the functions supported by ourtools and the software version information. There are two ways ofsearching, either by searching the tool and the vehicle or searching thefunctions.To Search by the vehicle1. Tap the Function Viewer application on the MaxiCOM Job Menu.The Function Viewer application screen displays.2. Tap the tool name on the top left to drop down the tool list, tap theone you want to search.Figure 16- 1 Sample Function Viewer Screen 13. Tap the vehicle brand, model, and year you want to search.4. All the functions support by the selected tool for the selectedvehicle displays with three column, function, sub function, andversion.
126Figure 16- 2 Sample Function Viewer Screen 2Search by the functions1. Tap the Function Viewer application on the MaxiCOM Job Menu.The Function Viewer application screen displays.2. Tap the tool name on the top left to drop down the tool list, tap theone you want to search.3. Type in the function you want to search to the top right searchcolumn. All the vehicles with this function will be listed with 8columns, the Brand, Model, Year, System, Sub system, Function,Sub function, and Version.NOTEFuzzy search is supported, type in part of the function you want to searchcan also find you all the related.
127Figure 16- 3 Sample Function Viewer Screen 3
12817 Maintenance and ServiceMaintenance InstructionsFollow these guidelines to maintain your tool and ensure its optimumperformance.Use a soft cloth and alcohol or a mild window cleaner to clean the touchscreen of the tablet.Do not use any abrasive cleansers, detergent, or automotive chemicalsto the tablet.Maintain the devices in dry conditions and keep them within normaloperating temperatures.Dry your hands before using the tablet. The touch screen of the tabletmay not work if the touch screen is moist, or if you tap the touchscreen with wet hands.Do not store the devices in humid, dusty or dirty areas.Check the housing, wiring, and connectors for dirt and damage beforeand after each use.At the end of each work day, wipe the device housing, wiring, andconnectors clean with a damp cloth.Do not attempt to disassemble your tablet or the MaxiVCI Mini.Do not drop or cause severe impact to the devices.Use only authorized battery chargers and accessories. Any malfunctionor damage caused by the use of unauthorized battery charger andaccessories will void the limited product warranty.Ensure that the battery charger does not come in contact withconductive objects.Do not use the tablet beside microwave ovens, cordless phones andsome medical or scientific instruments to prevent signal interference.
129Troubleshooting ChecklistA. When the tablet does not work properly:Ensure the tablet has been registered online.Ensure the system software and diagnostic application softwareare properly updated.Ensure the tablet is connected to the Internet.Check all cables, connections, and indicators to see if the signal isbeing received.B. When battery life is shorter than usual:This may happen when you are in an area with low Wi-Fi signalstrength. Turn off your device when not in use.C. When the tablet cannot be turned on:Ensure the tablet is connected to a power source or the battery ischarged.D. When you are unable to charge the tablet:Your charger maybe out of order. Contact your nearest dealer.You may be attempting to use the device in an overly hot/coldtemperature. Try changing the charging environment.Your device may have not been connected to the charger properly.Check the connector.NOTEIf your problems persist, please contact Autel’s technical supportpersonnel or your local selling agent.About Battery UsageYour tablet is powered by a built-in Lithium-ion Polymer battery. Thismeans that, unlike other forms of battery technology, you can rechargeyour battery while some charge remains without reducing your tablet’sautonomy due to the “battery memory effect” inherent in thosetechnologies.DANGER1. The built-in Lithium-ion Polymer battery is factory replaceable only;
130incorrect replacement or tampering with the battery pack may causean explosion.2. Do not use a damaged battery charger.Do not disassemble or open crush, bend or deform, puncture or shred.Do not modify or remanufacture, attempt to insert foreign objects intothe battery, expose to fire, explosion or other hazard.Make sure to use the charger and USB cables only that come togetherin the package. If you use the other charger and USB cables, youmight incur malfunction or failure of the device.Only use the charging device that has been qualified with device per thestandard. Use of an unqualified battery or charger may present a riskof fire, explosion, leakage, or other hazard.Avoid dropping the tablet. If the tablet is dropped, especially on a hardsurface, and the user suspects damage, contact support.Move the tablet closer to your network’s base station to improve batterylife.The battery recharging time varies depending on the remaining batterycapacity.Battery life inevitably shortens over time.Since over charging may shorten battery life, remove the tablet from itscharger once it is fully charged. Unplug the charger, once charging iscomplete.Leaving the tablet in hot or cold places, especially inside a car insummer or winter, may reduce the capacity and life of the battery.Always keep the battery within normal temperatures.Service ProceduresThis section introduces information for technical support, repair service,and application for replacement or optional parts.Technical SupportIf you have any question or problem on the operation of the product,please contact us (see the following contact info) or your local distributor.
131AUTEL CHINA HQPhone: 0086-755-8614 7779Website: www.autel.comEmail: support@autel.comAddress: 6th-10th floor, Building B1, Zhiyuan, Xueyuan Road, Xili,Nanshan, Shenzhen, 518055, ChinaAUTEL NORTH AMERICAPhone: 855-AUTEL-US (855-288-3587) Monday-Friday 9am-6pmESTWebsite: www.autel.comEmail: ussupport@autel.comAddress: Suite 200, 175 Central Avenue, Farmingdale, New York,USA. 11735AUTEL EUROPEPhone: 0049 (0) 61032000522Website: www.autel.euEmail: sales.eu@autel.com/support.eu@autel.comAddress: Robert-Bosch-Strasse 25, 63225, Langen, GermanyAUTEL SOUTH AMERICAPhone: (+507) 308-7566Website: www.autel.com/esEmail: sales.latin@autel.com/latsupport@autel.comAddress: Office 103, Building 3845, International Business Park,Veracruz, Panamá Pacífico, PanamáAUTEL AUSTRALIAPhone: 03 9480 2978 / +61 476293327Website: www.autel.com.auEmail: sales@autel.com.au
132Address: 155 Islington Street, Melbourne, Collingwood, VICRepair ServiceIf it becomes necessary to return your device for repair, please contact usfirst and then download the repair service form from www.autel.com, andfill it in. The following information must be included:Contact nameReturn addressTelephone numberProduct nameComplete description of the problemProof-of-purchase for warranty repairsPreferred method of payment for non-warranty repairsNOTEFor non-warranty repairs, payment can be made with Visa, Master Card,or with approved credit terms.Send the device to your local agent, or to the below address:8th Floor, Building B1, Zhiyuan, Xueyuan Road, Xili, Nanshan, Shenzhen,518055, ChinaOther ServicesYou can purchase the optional accessories directly from Autel’sauthorized tool suppliers, and/or your local distributor or agent.Your purchase order should include the following information:Contact informationProduct or part nameItem descriptionPurchase quantity
13318 Compliance InformationFCC Compliance FCC ID: WQ81806-808BTThis device complies with Part 15 of the FCC rules and IndustryCanada’s license-exempt RSSs. Operation is subject to the following twoconditions:1. This device may not cause harmful interference.2. This device must accept any interference received, includinginterference that may cause undesired operation.Cet appareil est conforme aux CNR exempts de licence d’IndustrieCanada. Son fonctionnement est soumis aux deux conditions suivantes:1. Ce dispositif ne peut causer des interferences; et2. Ce dispositif doit accepter toute interférence, y compris lesinterférences qui peuvent causer un mauvais fonctionnement del’appareil.WARNINGChanges or modifications not expressly approved by the partyresponsible for compliance could void the user’s authority to operate theequipment.NOTEThis equipment has been tested and found to comply with the limits for aClass B digital device, pursuant to Part 15 of the FCC Rules. These limitsare designed to provide reasonable protection against harmfulinterference in a residential installation.This equipment generates uses and can radiate radio frequency energyand, if not installed and used in accordance with the instructions, maycause harmful interference to radio communications. However, there is noguarantee that interference will not occur in a particular installation. If thisequipment does cause harmful interference to radio or television
134reception, which can be determined by turning the equipment off and on,the user is encouraged to try to correct the interference by one or more ofthe following measures:-- Reorient or relocate the receiving antenna.-- Increase the separation between the equipment and receiver.-- Connect the equipment into an outlet on a circuit different from that towhich the receiver is connected.-- Consult the dealer or an experienced radio/TV technician for help.Changes or modifications not expressly approved by the party responsiblefor compliance could void the user’s authority to operate the equipment.SARThe radiated output power of this device is below the FCC radiofrequency exposure limits. Nevertheless, the device should be used insuch a manner that the potential for human contact is minimized duringnormal operation.The exposure standard for wireless devices employs a unit ofmeasurement known as the Specific Absorption Rate, or SAR. The SARlimit set by the FCC is 1.6 W/Kg. Tests for SAR are conducted usingstandard operating positions accepted by the FCC with the devicetransmitting at its highest certified power level in all tested frequencybands.Although the SAR is determined at the highest certified power level, theactual SAR level of the device while operating can be well below themaximum value. This is because the device is designed to operate atmultiple power levels so as to use only the power required to reach thenetwork. To avoid the possibility of exceeding the FCC radio frequencyexposure limits, human proximity to antenna should be minimized.RF WARNING STATEMENTThe device has been evaluated to meet general RF exposurerequirement. The device can be used in portable exposure conditionwithout restriction.
135RoHS COMPLIANCEThis device is declared to be in compliance with the European RoHSDirective 2011/65/EU.CE COMPLIANCEThis product is declared to conform to the essential requirements of thefollowing Directives and carries the CE mark accordingly:EMC Directive 2014/30/EURED Directive 2014/53/EU Low Voltage Directive 2014/35/EU
13619 WarrantyLimited One Year WarrantyAutel Intelligent Technology Corp., Ltd. (the Company) warrants to theoriginal retail purchaser of this MaxiCOM Diagnostic Device that shouldthis product or any part thereof during normal usage and under normalconditions be proven defective in material or workmanship and results inproduct failure within 1 year period from the date of purchase, suchdefect(s) will be repaired, or replaced (with new or rebuilt parts) with Proofof Purchase, at the Company’s option, without charge for parts or labordirectly related to the defect(s).The Company shall not be liable for any incidental or consequentialdamages arising from the use, misuse, or mounting of the device. Somestates do not allow limitation on how long an implied warranty lasts, so theabove limitations may not apply to you.This warranty does not apply to:1) Products subjected to abnormal use or conditions, accident,mishandling, neglect, unauthorized alteration, misuse, improperinstallation or repair or improper storage;2) Products whose mechanical serial number or electronic serialnumber has been removed, altered or defaced;3) Damage from exposure to excessive temperatures or extremeenvironmental conditions;4) Damage resulting from connection to, or use of any accessory orother product not approved or authorized by the Company;5) Defects in appearance, cosmetic, decorative or structural items suchas framing and non-operative parts.6) Products damaged from external causes such as fire, dirt, sand,battery leakage, blown fuse, theft or improper usage of any electricalsource.
137IMPORTANTAll contents of the product may be deleted during the process of repair.You should create a back-up copy of any contents of your product beforedelivering the product for warranty service.

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