Avaya 1600 Series H323 3 Service Pack 1 Users Manual H.323 Release 1.3100 Readme
2015-06-01
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Avaya One-X® Deskphone Value Edition Release 1.3100 Readme Avaya One-X® Deskphone Value Edition Software Release 1.3100 Read me This file is the Readme for the Avaya One-X® Deskphone Value Edition Software Release 1.3100 (H.323 1.3 Service Pack 1). This file describes the contents of the October 2011 Service Pack software distribution package. It also includes Product Advisements related to known issues with this Software Release. Avaya One-X® Deskphone H.323 Release 1.3100 software is supported on the 1603, 1603C, 1603-I, 1603SW, 1603SW-I, 1608, 1608-I, 1616, and 1616-I Deskphones IP Deskphones only, and when used with Avaya Aura® Communication Manager. It will not load or operate on any other models. This Release 1.3100 software is not yet supported with IP Office or B5800 Branch Gateway platforms. This software has not been introduced as the default load for the IP Deskphones shipped from Avaya. This service pack supersedes all previous Avaya One-X® Deskphone Value Edition service packs. Avaya recommends that all customers upgrade both new and installed 1600 Series IP Deskphones to this version at their earliest convenience. To upgrade your 1600 Series IP Deskphones: 1. Unzip the zip file in the root directory of your HTTP server. 2. Make any adjustments required by your environment to your 46xxsettings.txt file. 3. Reset your Avaya 1600 Series IP Deskphone.0. Avaya Aura ® Communication Manager (CM) Compatibility Although the 1600 Series IP Deskphones are supported on Avaya Aura® Communication Manager 3.1.4 and higher, Avaya recommends using the latest Communication Manager release with these models of IP Deskphones. See the “Communication Manager Software & Firmware Compatibility Matrix” at http://support.avaya.com for the supported software/firmware versions of the Media Server, Media Gateway, and circuit packs. CM 5.2 is the minimum version required for to support the following features: Native support of 1600 Series IP Deskphones CM releases prior to 5.2 do not provide native support for the 1600 Series IP Deskphones. It is recommended that the 1616/1616-I IP Deskphone be administered as a 4620/4621 IP Deskphone, other models be administered as a 4610 IP Deskphone, and the BM32 as a EU24 expansion module. For more details refer to the H.323 configuration section in the CM Administration Guide which can be downloaded from http://support.avaya.com. Copyright Avaya 2011 All rights reserved Page 1 of 9 Avaya One-X® Deskphone Value Edition Release 1.3100 Readme Avaya IP Office (IPO) Compatibility Note that the H.323 1.3100 software is not included in the latest IP Office Service Pack. The 1600 Series IP Deskphones are supported on IP Office 4.2 and higher. IPO 6.0 is the minimum version required for to support the following features: Graphical displays on the “-I” versions of 1600 Series IP Deskphones IPO 5.0 is the minimum version required to support the following features: Call Log, Redial, Contacts, and Text Entry Please consult the IP Office Technical Bulletin(s) for details on specific IP Office software compatibility. Avaya B5800 Branch Gateway (B5800) Compatibility Note that the H.323 1.3100 software is not included in the latest B5800 Service Pack. The 1600 Series IP Deskphones are supported on B5800 6.1 and higher. Please consult the B5800 Release Note(s) for details on specific B5800 software compatibility. H.323 1.3100 Package Content The H.323 R1.3100 package contains all the files necessary to upgrade new or previously installed 1600 Series IP Deskphones to H.323 R1.3100. The following files are included in this package: 1603, 1603-I, 1603SW, 1603SW-I o Boot Code o Application Code hb1603ua1_3100.bin ha1603ua1_3100.bin 1608, 1608-I o o Boot Code Application Code hb1608ua1_3100.bin ha1608ua1_3100.bin 1616, 1616-I o o Boot Code Application Code hb1616ua1_3100.bin ha1616ua1_3100.bin Button Module GBM32_B_1_1_0.hex 16xxupgrade.txt – To upgrade to R1.3100, you must change your 16xxupgrade.txt file. The sample upgrade script that is included in the package is generic, in that it will upgrade all existing 1600 Series IP Deskphones to R1.3100. If you have other phones that are using this script for other software upgrades and installations, please note the changes between the scripts. Make a backup copy of your current upgrade script, and incorporate the binary name changes for release R1.3100 into your 16xxupgrade.txt file. Copyright Avaya 2011 All rights reserved Page 2 of 9 Avaya One-X® Deskphone Value Edition Release 1.3100 Readme Ten predefined language files for phone display: o mlf_Sage_v69_dutch.txt o mlf_Sage_v69_french_can.txt o mlf_Sage_v69_french_paris.txt o mlf_Sage_v69_german.txt o mlf_Sage_v69_italian.txt o mlf_Sage_v69_japaneseKat.txt o mlf_Sage_v69_portuguese.txt o mlf_Sage_v69_russian.txt o mlf_Sage_v69_spanish.txt o mlf_Sage_v69_spanish_latin.txt Five configurable language files for the phone display: o mlf_Sage_v69_arabic.txt o mlf_Sage_v69_chinese.txt o mlf_Sage_v69_trad_chinese.txt o mlf_Sage_v69_hebrew.txt o mlf_Sage_v69_korean.txt Five configurable font files for the five languages above o Arabic_S11_V34.rbm.lzma (Font file for Arabic Language) o GB_S11_V34.rbm.lzma (Font file for Simplified Chinese Language) o Big5_S11_V34.rbm.lzma (Font file for Traditional Chinese Language) o Hebrew_S11_V34.rbm.lzma (Font file for Hebrew Language) o KSC_S11_V34.rbm.lzma (Font file for Korean Language) release.xml The signatures in the signatures subdirectory of the .zip distribution packages are only intended to be used by the file server, and the file server that is on the CM 6.0 Utility Server is the only file server that currently supports this. Refer to the 1600 Series IP Deskphone Administration Guide on http://support.avaya.com for more information on the use of FONTFILE and LANGxFILE. System specific parameters should be entered into the 46xxsettings.txt file which is available for separate download at http://support.avaya.com. If you are going to modify your 46xxsettings.txt file, make a backup copy of that file, and incorporate the feature changes. Issues resolved with Avaya One-X® Deskphone H.323 Software Release 1.3100 Patches incorporated in this release include: Patch ID MR Number MR Description 1.257 1.2203 TRAC10702 TRAC12658 1.303 TRAC15127 TRAC15822 TRAC15823 TRAC15459 16xx phone reboots after changing setup in menu Outgoing calls logs of the 16xx phone does not show the called party number when dialed from CTI application 16xx confirms FURQ with wrong requestNum 1.304 When PC is disconnected from a 1608 phone that is connected to 802.1x switch, phone requests 802.1x login Copyright Avaya 2011 All rights reserved Page 3 of 9 Avaya One-X® Deskphone Value Edition Release 1.3100 Readme 1.305 TRAC15203 1608 REDIAL list shows only 5 digit number if the number length is more than 5 1.307 TRAC15508 Combo patch R1.252a with R1.3 1.311 TRAC15914 Combo R1.2203a + 1.307a with R1.3 1.312 TRAC16033 Need combo patch of 1.2009 on top of 1.3 1.313 TRAC16037 Call timer not getting displayed when conferencing into a VDN 1.314 TRAC16173 TRAC16189 16xx add +Contact from Call Log truncating Name to 14 characters, 1603-i phone truncates calling number 1.2201c TRAC 11870 Release button not working in LSP failover scenario for 16xx 1.323 TRAC18086 1616 BM32 user buttons are not functioning correctly when IPO is restarted R1.1006 IPT00047623 16xx phones reply to IP 192.168.1.10 ARP request during bootup 1.322B TRAC18057 Periodic transmit noise heard from 1616i headset call with 1.300b 1.316 TRAC 16276 TRAC19648 Native name feature doesn't work with 16xx phones Phone displays the native name in English for Arabic language Unresolved issues in Avaya One-X® Deskphone H.323 Software Release 1.3100 The following is a list of advisements associated with H.323 Software Release 1.3100. Some advisements remain form previous releases of software, whereas other advisements reflect newly observed or changed behavior with this release. MR Number MR Description TRAC13101 SAGE16XX439 1616i type IP phones have a delay of 2sec to send the RTP to the right port. TRAC10034 SAGE16XX301 Japanese user-defined can‟t be displayed on full width white backlight 1608-I and 1616-I displays. Copyright Avaya 2011 All rights reserved Page 4 of 9 Avaya One-X® Deskphone Value Edition Release 1.3100 Readme 1616 IP Deskphones on different customer sites are facing randomly audio static noise. Currently under review, a test patch software load is available that includes a recovery mechanism and helps to gather more information from customer sites experiencing this issue. SAGE16XX – 531 Call Log shows as unavailable for name and number field conference call on second dropped phone TRAC10508 SAGE16xx400 Phone is stuck on booting up and requesting 16xxupgrade.txt via HTTPS. This happens with the IIS http server when the certificate has not been installed. TRAC9840 SAGE16XX265 Under certain conditions, some login-related error messages may appear in English, instead of the system language (LANGSYS). TRAC10035 SAGE16XX302 Bad typeface for UNICODE char, FF9D. TRAC10183 SAGE16XX343 “#next” string getting truncated when first string length is more than 10 characters in some languages on the 1603 models. TRAC10180 SAGE16XX340 Button Rollover- The second button is reported on screen TRAC10277 SAGE16XX355 In certain cases, 802.1X port authentication does not work properly. The work-around is to "force authorize" the port. Copyright Avaya 2011 All rights reserved Page 5 of 9 Avaya One-X® Deskphone Value Edition Release 1.3100 Readme SAGE16XX539 Upgrading 1600 Series IP Deskphones with attached Button Modules While upgrading the IP Deskphone to release 1.3100, if there are Button Modules (BMs) attached to the 1600 Series IP Deskphone being upgraded, then the BMs will also be upgraded. However, please note the following advisements when updating phones with more than one Button Module attached. When the BM software is being upgraded, each of the BM LED‟s will turn ON and then OFF in a sequential fashion, and will stop after the 19th LED has turned ON, and it will appear as if the upgrade process has stopped. The phone will display the messaging, “Updating, Do not Unplug”, while the upgrade is going on. After the first button module has upgraded, the LED‟s on the second module may appear to start blinking RED and GREEN, but to force the second button module to upgrade, the user will need to press a button on the FIRST Button Module to start the upgrade of the SECOND button module. When the SECOND Button Module upgrades, you will see it go through a similar pattern of LED‟s being turned ON and OFF, as was the case with the first Button Module. If there is a 3rd button module attached – and this is only possible for configurations in which the phone is registered to an IP Office, before upgrading a phone to which THREE Button Modules are attached, it is of the utmost importance that the customer should disconnect the 3rd Button Module from the phone. If this is not done, and the phone is updated before disconnecting the 3rd Button Module from the phone, the THIRD Button Module becomes dysfunctional during the upgrade and cannot be revived. The THIRD Button Module has to be upgraded independently by connecting it to any other 1616 phone or by connecting it to the same phone as above, but only after the first two button modules have been disconnected. Access the „A‟ menu to check the version of Button Module software, and to confirm if all the button modules have been upgraded. It should display: GBM32_B_1_1_0 The following is a list of known issues caused by Communications Manager. MR Number MR Description TRAC 9634 SAGE16XX222 Incorrect call log entry in call log, when participant drops the call from the Conference. TRAC 9652 16xx phones show 'Unavailable' in call log when call is reverted to the phone after transferring the call. Copyright Avaya 2011 All rights reserved Page 6 of 9 Avaya One-X® Deskphone Value Edition Release 1.3100 Readme TRAC 9684 SAGE16XX225 Add softkey is working as Hold hard key when call is in BrdgConference state. TRAC 10034 SAGE16XX301 Japanese user-defined can't be displayed, on white backlight 1608-I and 1616-I. License Agreements W3C(r) SOFTWARE NOTICE AND LICENSE Copyright (c) 1994-2002 World Wide Web Consortium, (Massachusetts Institute of Technology, Institut National de Recherche en Informatique et en Automatique, Keio University). All Rights Reserved. http://www.w3.org/Consortium/Legal/ This W3C work (including software, documents, or other related items) is being provided by the copyright holders under the following license. 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