Avaya Bcms Vu Software R2 V3 User Guide

2015-06-01

• Title Page
• Contents
• Preface
  • Introduction
  • Audience
  • Contents of This Document
  • Conventions Used in This Document
  • Related Documents
• Introduction
  • BCMS Vu Software
  • Features of BCMS Vu Software
  • Benefits of BCMS Vu Software
  • Differences between R1 and R2
  • Differences between R2, Version 1 and R2 Version 2
  • Differences between R2, Version 2 and R2 Version 3
  • Operating Environment
    • For the BCMS Vu Server PC
    • For the BCMS Vu Client PC
    • For a Wallboard PC without Client Software
    • Software Restrictions
  • Administrative Requirements
  • Performance Considerations
  • Help Escalation
  • Software for Maintenance Contracts
• BCMS Vu Server Basics
  • Introduction
  • What Can I Do Using BCMS Vu Server?
  • Starting BCMS Vu Server Software
    • Opening BCMS Vu Server the First Time
    • Disconnecting BCMS Vu Server from the DEFINITY System
    • Reconnecting BCMS Vu Server to the DEFINITY System
  • Exiting BCMS Vu Server Software
  • The BCMS Vu Server Main Window
    • System Menu Box
    • Title Bar
    • Menu Bar
      • File
      • Options
      • View
      • Window
      • Help
    • Toolbar
    • Status Bar
    • Server Action Area
  • Using BCMS Vu Server On-Line Help
• BCMS Vu Client Basics
  • Introduction
  • What Can I Do Using BCMS Vu Client?
  • Starting BCMS Vu Client Software
    • Disconnecting BCMS Vu Client from a Server
    • Reconnecting BCMS Vu Client to a Server
  • Exiting BCMS Vu Client Software
  • The BCMS Vu Client Main Window
    • System Menu Box
    • Title Bar
    • Menu Bar
      • File
      • Edit
      • Options
      • View
      • Window
      • Help
    • Toolbar
    • Status Bar
    • Report Display Area
    • Connection Status
    • Server Name
  • BCMS Vu Client On-Line Help
• Configuring and Managing BCMS Vu Software
  • Introduction
  • Configuring BCMS Vu from the Server
    • Connecting to the DEFINITY System
      • Connecting to and Disconnecting from the DEFINITY System
    • Downloading Historical Data
    • Registering Wallboards
    • Registering Clients
    • About Shares
  • Configuring BCMS Vu from the Client
    • Activating Alerts
    • Configuring Color Palettes
    • Thresholds and Maximum Values Configuration
      • Thresholds
      • Maximum Values
      • Configuring Thresholds and Maximum Values
      • Setting Thresholds and Maximum Values
  • Managing BCMS Vu Historical Data
    • Downloading Historical Data
    • How the DEFINITY System Stores Data
    • Backing up the Historical Database
    • Removing Historical Data from the PC
    • Backing Up Folders and Files
    • Repairing the Database
    • Re-indexing the Database
    • Compacting the Database
    • Managing Memory Allocation
  • Opening the Historical Database in Access 2000
  • Managing Miscellaneous BCMS Vu Functions
    • Downloading BCMS Data
• Understanding Real-Time Reports
  • Introduction
  • Which Type of Real-Time Report Shall I Use?
  • About Real-Time Graph Reports
    • Categories of Real-Time Graph Reports
    • Sample Real-Time Graph Report
    • Things to Remember About Real-Time Graph Reports
    • Maximum Values and Real-Time Graph Scales
    • Real-Time Graph Report Attributes
    • Creating a Real-Time Graph Report
  • About Real-Time Pie Chart Reports
    • Categories of Real-Time Pie Chart Reports
    • Sample Real-Time Pie Chart Report
    • Real-Time Pie Chart Report Attributes
    • Creating a Real-Time Pie Chart Report
  • About Real-Time Text Reports
    • Categories of Real-Time Text Reports
    • Sample Real-Time Text Report
    • Creating a Real-Time Text Report
    • Real-Time Text Report Attributes
  • About Wallboard Displays
    • Categories of Wallboard Displays
    • Wallboard Display Features
    • Types of Wallboards
    • Sample Wallboard Display
    • Creating a Wallboard Display
    • Wallboard Display Attributes
  • About Time Trace Reports
    • Categories of Time Trace Reports
    • Characteristics of Time Trace Reports
    • Sample Time Trace Report
    • Creating a Time Trace Report
    • Time Trace Report Attributes
• Understanding Historical Reports
  • Historical Report Basics
  • Data on the DEFINITY system
  • Categories of Historical Reports
  • Creating Historical Reports
  • Sample Historical Report
  • Historical Report Attributes
    • Scheduling Historical Reports
  • Exporting Historical Reports
• Working with Reports
  • Overview
  • Creating a Real-Time Graph Report
  • Creating a Real-Time Pie Chart Report
  • Creating a Real-Time Text Report
  • Creating a Wallboard Display
  • Creating a Time Trace Report
  • Creating a Historical Report
  • Saving a Report
  • Closing a Report
  • Opening a Report
  • Changing the Properties of a Report
  • Printing Reports
  • Scheduling the Printing of a Historical Report
  • Using the Controls on the Historical Report Window
• Displaying Information on External Wallboards
  • Introduction
    • Configuring a Wallboard
    • Starting BCMS Vu Wallboard Software
    • Exiting BCMS Vu Wallboard Software
  • Sending a Wallboard Display to an External Wallboard
  • Broadcasting a Message on an External Wallboard
  • Cancelling a Broadcast Message
• BCMS Vu Real-Time and Historical Report Data Items
  • Introduction
  • Data Items - Real-Time Reports
  • Data Items - Historical Reports
• Troubleshooting
  • Introduction
  • Resolving Problems
  • Error Log
  • Connection Log
  • Troubleshooting the Data Module
    • Verifying the COM Port
    • Setting Up The COM Port
    • Repairing a Corrupted Database
    • Using a Terminal Emulator
      • Opening HyperTerminal and Setting Options
  • Error Codes
• Glossary
  • A
  • B
  • C
  • D
  • E
  • F
  • H
  • L
  • M
  • N
  • O
  • P
  • R
  • S
  • T
  • U
  • V
  • W
  • Y