Avaya Software Keycode Installation Guide

2015-06-01

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Software Keycode
Installation Guide

© 2000 Nortel Networks Corporation
P0909884 Issue 04

Software Keycode Installation Guide
This guide provides instructions for enabling Software Keycodes. Predefined bundles of
keycodes may be ordered as a single part although individual keycodes must be entered to
enable specific features.
The installer is responsible for obtaining and enabling Software Keycodes.
Only registered users can access the Keycode Retrieval System.
Click the Register banner to apply for registration.

Determining the system identification number
You need the system identification number for your system, before you can obtain a
Software Keycode:
•

Determining the CallPilot Mini/CallPilot 150 system identification number

•

Determining the Business Communications Manager system identification number

Determining the CallPilot Mini/CallPilot 150 system
identification number
1

Log on to CallPilot Manager.
For information about how to log on to CallPilot Manager, refer to the CallPilot
Manager Set Up and Operation Guide.

2

Click the Installed Options link.
The system identification number appears in the Serial Number box.

3

Record the system identification number in the “Software Keycode Upgrade
Information Sheet” on page 6.

Determining the Business Communications Manager system
identification number
1

Log on to Unified Manager.
For information about how to log on to Unified Manager, refer to the Business
Communications Manager Programming Operations Guide.

2

Click the System key and then click the Licensing heading.
The system identification number appears in the System Identifier box.

3

Record the system identification number in the “Software Keycode Upgrade
Information Sheet” on page 6.

P0909884 Issue 04

Software Keycode Installation Guide

4 Obtaining Software Keycodes

Obtaining Software Keycodes
1

Access the Nortel Networks Keycode Retrieval System at
http://www.nortelnetworks.com/servsup/krs/.

2

Select the Login Type option that applies to you.

3

Select the Product Family option that applies to you.

4

Enter your username and password and click the OK button.

5

Select the Keycode Retrieval System option that applies to you.

6

Enter the system identification number from your system.

7

Enter the authorization number from the Feature Pack for the specific feature.
Use the authorization number you recorded in the “Software Keycode Upgrade
Information Sheet” on page 6.

8

Click Validate to confirm the authorization number.

9

Click Generate to retrieve the keycode.

10 The Software Keycode number consists of three eight-digit numbers.
Record the Software Keycode by writing down the number, printing the file, or
copying and pasting the information into another document.
If you are using Business Communications Manager, you can also download the
Software Keycodes file to a shared folder on your computer. You can then use this file
to copy the Software Keycodes into your Business Communications Manager system.

Entering Software Keycodes
After you obtain the Software Keycodes, enter these codes in your system:
•

“Entering the Software Keycodes on a CallPilot Mini/CallPilot 100/150” on page 4

•

“Entering the Software Keycodes on a Business Communications Manager” on page 5

•

“Entering Software Keycode Files on a Business Communications Manager” on page
5

Entering the Software Keycodes on a CallPilot Mini/CallPilot
100/150
1

Log on to CallPilot Manager.

2

Click the Installed Options link.

3

In the Keycode boxes, type the Software Keycode.

4

Click the Add button.
The option you installed appears in the Installed Options list.

Software Keycode Installation Guide

P0909884 Issue 04

Entering Software Keycodes 5

Entering the Software Keycodes on a Business
Communications Manager
1

Log on to Unified Manager.

2

Click the System key and then click the Licensing key.

3

On the Configuration menu, click Add a Keycode.

4

In the Keycode box, enter the 24 digit Software Keycode number.
NOTE: Make sure you enter a hyphen between each eight digit segment.

5

Click the Save button.
After the Software Keycode is accepted and enabled, a confirmation message appears.

6

Click the OK button.

Entering Software Keycode Files on a Business
Communications Manager
If you have a Business Communications Manager system, you can load Software
Keycodes by loading the Software Keycode file into your system.
1

Log on to Unified Manager.

2

Click the System key and then click the Licensing key.

3

Click Keycode Files heading.
The Keycode File Location Information window appears.

4

In the Keycode File Location Information window, enter the information required to
access the computer and folder where the Software Keycode file downloaded from the
Nortel Networks Keycode Retrieval System is stored.
NOTE: The Software Keycode file must be stored in a shared folder.

5

On the Configuration menu, click Apply New Keycode File.

6

Click the Yes button.
After the Keycode File is accepted, a confirmation message appears.

7

Click the OK button.

P0909884 Issue 04

Software Keycode Installation Guide

6 Software Keycode Upgrade Information Sheet

Software Keycode Upgrade
Information Sheet
Authorization
Number

Business Communications
Manager System ID Number

___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___

NOTE: Business Communications Manager Software Upgrade
If this keycode is being used for a Business Communications Manager Software Upgrade, enter the
keycode number when you are requested to during the Software Upgrade process.

Feature name
Keycode number __ __ __ __ __ __ __ __--__ __ __ __ __ __ __ __--__ __ __ __ __ __ __ __

Feature name
Keycode number __ __ __ __ __ __ __ __--__ __ __ __ __ __ __ __--__ __ __ __ __ __ __ __

Feature name
Keycode number __ __ __ __ __ __ __ __--__ __ __ __ __ __ __ __--__ __ __ __ __ __ __ __

Feature name
Keycode number __ __ __ __ __ __ __ __--__ __ __ __ __ __ __ __--__ __ __ __ __ __ __ __

Feature name
Keycode number __ __ __ __ __ __ __ __--__ __ __ __ __ __ __ __--__ __ __ __ __ __ __ __

Feature name
Keycode number __ __ __ __ __ __ __ __--__ __ __ __ __ __ __ __--__ __ __ __ __ __ __ __

Software Keycode Installation Guide

P0909884 Issue 04



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