Avaya J129 J129 IP Deskphone User Manual Using Avaya J129 IP Phones

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Document Title	Using Avaya J129 IP Phones
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Using Avaya J129 IP Phones
Release 1.0
Issue 1
October 2016
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT—October 20, 2016—11:04 PM (UTC)
1 © 2016, Avaya, Inc.
2 All Rights Reserved.
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1. This device may not cause interference, and
CODEC IS LICENSED BY SIPRO LAB TELECOM INC. SEE
2. This device must accept any interference, including
interference that may cause undesired operation of the
device.
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4 Le présent appareil est conforme aux CNR d'Industrie Canada
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• 接続ケーブル、電源コード、AC アダプタなどの部品は、必ず
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製品に同梱されております添付品または指定品をご使用くだ
1. L'appareil ne doit pas produire de brouillage, et
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不良、火災の原因となることがあります。
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d'en compromettre le fonctionnement.
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11 Radio Transmitter Statement
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Under Industry Canada regulations, this radio transmitter may only
operate using an antenna of a type and maximum (or lesser) gain
approved for the transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type and its gain
should be so chosen that the equivalent isotropically radiated power
(EIRP) is not more than that necessary for successful
communication.
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Conformément à la réglementation d'Industrie Canada, le présent
émetteur radio peut fonctionner avec une antenne d'un type et d'un
gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie
Canada. Dans le but de réduire les risques de brouillage
radioélectrique à l'intention des autres utilisateurs, il faut choisir le
type d'antenne et son gain de sorte que la puissance isotrope
rayonnée équivalente ne dépasse pas l'intensité nécessaire à
l'établissement d'une communication satisfaisante.
27 This Class B digital apparatus complies with Canadian ICES-003.
28 Cet appareil numérique de la classe B est conforme à la norme
29 NMB-003 du Canada.
30 Radiation Exposure Statement
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This equipment complies with FCC & IC RSS102 radiation exposure
limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 20cm
between the radiator & your body. This transmitter must not be colocated or operating in conjunction with any other antenna or
transmitter.
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Cet équipement est conforme aux limites d'exposition aux
rayonnements ISEDétablies pour un environnement non contrôlé.
Cet équipement doit être installé et utilisé avec un minimum de 20
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42 Class B Statement
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1. It is possible that this equipment or device may not cause
harmful interference, and
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2. This equipment or device must accept any interference,
including interference that may cause undesired operation.
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1. Es posible que este equipo o dispositivo no cause
interferencia perjudicial y
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2. Este equipo o dispositivo debe aceptar cualquier
interferencia, incluyendo la que pueda causar su operación
no deseada.
83 Power over Ethernet (PoE) Statement
84 This equipment must be connected to PoE networks without routing
85 to the outside plant.
86 U.S. Federal Communications Commission (FCC) Statements
87 Compliance Statement
88 The changes or modifications not expressly approved by the party
89 responsible for compliance could void the user’s authority to operate
90 the equipment.
91 To comply with the FCC RF exposure compliance requirements, this
92 device and its antenna must not be co-located or operating to
93 conjunction with any other antenna or transmitter.
94 This device complies with part 15 of the FCC Rules. Operation is
95 subject to the following two conditions:
This is a Class B product based on the standard of the VCCI Council. 96
If this is used near a radio or television receiver in a domestic
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environment, it may cause radio interference. Install and use the
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equipment according to the instruction manual.
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48 Denan Power Cord Statement
Danger:
49 Please be careful of the following while installing the
50 equipment:
• 同梱されております付属の電源コードを他の機器には使用し
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など人身事故の原因となることがあります。
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1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interferences that may cause undesired
operation.
When using IEEE 802.11a wireless LAN, this product is restricted to
indoor use, due to its operation in the 5.15 to 5.25GHz frequency
range. The FCC requires this product to be used indoors for the
frequency range of 5.15 to 5.25GHz to reduce the potential for
harmful interference to co channel mobile satellite systems. Highpower radar is allocated as the primary user of the 5.25 to 5.35GHz
and 5.65 to 5.85GHz bands. These radar stations can cause
interference with and/or damage to this device.
108 Class B Part 15 Statement
109 For product available in the USA/Canada market, only channel 1~11
110 can be operated. Selection of other channels is not possible.
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• Please only use the connecting cables, power cord, and
AC adapters shipped with the equipment or specified by 111
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Avaya to be used with the equipment. If you use any
other equipment, it may cause failures, malfunctioning, 113
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or fire.
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• Power cords shipped with this equipment must not be
used with any other equipment. In case the above
guidelines are not followed, it may lead to death or
severe injury.
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This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designated to provide reasonable protection against
harmful interferences in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interferences to radio or
television reception, which can be determined by turning the
1 equipment off and on, the user is encouraged to try to correct the
2 interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.
9 Radiation Exposure Statement
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This equipment complies with FCC radiation exposure limits set forth
for an uncontrolled environment . This equipment should be installed
and operated with minimum distance of 8 in or 20 cm between the
radiator and your body. This transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
15 EU Countries
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This device complies with the essential requirements and other
relevant provisions of Directive 1999/5/EC. A copy of the Declaration
may be obtained from http://support.avaya.com or Avaya Inc., 211
Mt. Airy Road, Basking Ridge, NJ 07920 USA.
20 General Safety Warning
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• Use only the Avaya approved Limited Power Source power
supplies specified for this product.
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• Ensure that you:
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- Do not operate the device near water.
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- Do not use the device during a lightning storm.
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- Do not report a gas leak while in the vicinity of the leak.
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- Limit the power to the device over telecommunications
wiring to 36-57 volt DC or ≤ 1.3 ampere DC.
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Contents
Chapter 1: Introduction............................................................................................................ 8
Purpose.................................................................................................................................. 8
Intended audience................................................................................................................... 8
Chapter 2: Avaya J129 IP Phones overview........................................................................... 9
Physical layout...................................................................................................................... 10
Connection jacks................................................................................................................... 12
Icons on the deskphone......................................................................................................... 13
Supported features................................................................................................................ 14
Chapter 3: Getting started...................................................................................................... 16
Logging in to your deskphone................................................................................................. 16
Logging out your deskphone.................................................................................................. 16
Locking and unlocking the deskphone..................................................................................... 16
Chapter 4: Handling outgoing calls...................................................................................... 18
Making a call......................................................................................................................... 18
Redialing a number............................................................................................................... 18
Toggling between active calls................................................................................................. 19
Calling a person form the contacts list..................................................................................... 19
Making a call from call history................................................................................................. 19
Making an emergency call...................................................................................................... 20
Making an international call.................................................................................................... 20
Chapter 5: Answering a call................................................................................................... 21
Ignoring an incoming call....................................................................................................... 21
Switching to another deskphone during an active call............................................................... 22
Making an attended transfer................................................................................................... 22
Making an unattended transfer............................................................................................... 23
Transferring a call on hold...................................................................................................... 23
Chapter 6: Using call forwarding........................................................................................... 25
Activating and deactivating Call Forward................................................................................. 25
Activating call forwarding when you do not answer the call....................................................... 25
Chapter 7: Managing conference calls................................................................................. 27
Adding a person to an active call............................................................................................ 27
Adding a person on hold to a conference call........................................................................... 27
Putting a conference call on hold............................................................................................ 28
Chapter 8: Using call related features.................................................................................. 29
Muting and unmuting a call..................................................................................................... 29
Activating Mute Alert.............................................................................................................. 29
Visual alerting....................................................................................................................... 30
Placing a call on hold and resuming the call............................................................................ 30
Activating transfer to voice mail.............................................................................................. 30
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Contents
Parking and unparking a call.................................................................................................. 31
Activating Do Not Disturb....................................................................................................... 31
Setting up automatic call back................................................................................................ 32
Activating EC500................................................................................................................... 32
Tracing a malicious call.......................................................................................................... 33
Blocking your extension from displaying during calls................................................................ 33
Chapter 9: Managing call history.......................................................................................... 34
Turning call history on and off................................................................................................. 34
Viewing call history details..................................................................................................... 34
Adding or deleting a call record from the call history menu........................................................ 35
Clearing the call history menu................................................................................................ 35
Chapter 10: Managing contacts............................................................................................. 36
Adding a new contact............................................................................................................ 36
Editing a contact.................................................................................................................... 36
Viewing the contact details..................................................................................................... 37
Searching for a contact.......................................................................................................... 37
Deleting a contact.................................................................................................................. 37
Chapter 11: Managing your presence................................................................................... 38
Enabling Away Timer............................................................................................................. 38
Chapter 12: Managing voice mails........................................................................................ 39
Retrieving a voice mail........................................................................................................... 39
Chapter 13: Customizing Avaya J129 IP Deskphones........................................................ 40
Setting the Dial mode............................................................................................................ 40
Assigning Speed Dial............................................................................................................. 40
Replacing and clearing a Speed Dial contact..................................................................... 41
Setting Visual alerting............................................................................................................ 41
Displaying Call timers............................................................................................................ 41
Setting a ring tone for incoming calls....................................................................................... 42
Turning Button Clicks on and off............................................................................................. 42
Turning Error Tones on and off............................................................................................... 42
Turning audio settings on and off............................................................................................ 43
Setting Handset Profile.......................................................................................................... 43
Adjusting the contrast of the display screen............................................................................. 44
Setting the display language.................................................................................................. 44
Setting the Time Format......................................................................................................... 44
Setting the Date Format......................................................................................................... 44
Setting the time zone............................................................................................................. 45
Chapter 14: Related resources.............................................................................................. 46
Documentation...................................................................................................................... 46
Finding documents on the Avaya Support website............................................................. 47
Viewing Avaya Mentor videos................................................................................................. 48
Support................................................................................................................................ 48
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1
Chapter 1: Introduction
Purpose
This document describes how to use product features and capabilities.
Intended audience
This document is intended for people who want to learn how to use product features and
capabilities.
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Chapter 2: Avaya J129 IP Phones overview
The Avaya J129 IP Phones is a SIP-based phone intended to be used for basic business
communications.
Physical specifications
• Two call appearances
• A 128 x 32 graphical LCD
• Three softkeys
• Dual network ports with integrated Power over Ethernet (PoE)
• Magnetic Hook Switch
10
Feature specifications
11
• Call forwarding
12
• Call transferring
13
• Call conferencing
14
• Voice mail
15
• Deskphone customization
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Avaya J129 IP Phones overview
Physical layout
10
11
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Physical layout
Callout number
Name
Icon
Description
Beacon LED
N/A
The beacon LED flashes a red light to
the upper-right corner of the
deskphone, which indicates that you
have a voice mail, an incoming call or
you are on a call using speakers.
Phone display
N/A
The phone displays the call
information in this area, such as the
extension, caller information, and
missed calls.
Softkeys
N/A
The softkeys selects the action that is
displayed in the softkey section of the
phone display. The softkeys are
context sensitive.
Navigation arrows and OK
N/A
The OK button performs the action of
selecting the function assigned to the
left most soft key function.
The navigation arrows performs the
action of scrolling through various
sections of the phone display.
Phone
Press the Phone button to move to the
phone screen.
Back
Press the Back button to return to the
previous menu.
Speaker
Press the Speaker button to use the
speakerphone. To take the call off the
speakerphone, lift the handset.
Main Menu
Press the Main Menu button to access
the menu options and other phone
settings.
Hold
Press Hold button to place the call on
hold.
To resume the call, press the Resume
softkey.
10
Volume
If you press + or - on the Volume
button on an active call, the phone
increases or decreases the volume of
your handset, or speaker accordingly.
When you are not on an active call,
pressing these buttons adjusts the
ringer volume.
11
Mute
Press the Mute button to mute a call in
progress. To unmute the call, press
the Mute button again.
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Avaya J129 IP Phones overview
Connection jacks
The following image illustrates the connection jacks that are present on the back panel of Avaya
J129 IP Phones models. The image schematically describes which device to connect in which jack.
Network
Port
Computer
Port
Receiver
Port
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Icons on the deskphone
Icons on the deskphone
The following table lists the icons used in the Avaya J129 IP Phones:
Icon
Description
Incoming call
Outgoing call
Missed call
Line indicator call appearance on
Line indicator call appearance off
Check
MDA active
New call setup
No handset
Incoming call recents
Outgoing recents MDA
Recents
More than 10 recent missed calls
Speaker silent
Voicemail
Checkbox off
Checkbox on
Active conference
Conference on hold
Contrast
EC500
Failover
Radio button off
Table continues…
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Avaya J129 IP Phones overview
Icon
Description
Radio button on
Feature unavailable
Call forward
Handset
Hold
Phone lock
Mute
Ringer on
Ringer off
Speaker
Do not disturb
Supported features
Avaya J129 IP Phones supports the Avaya Aura® and IP Office environments. The following table
shows the supported features in both the environments.
Features
Avaya Aura®
IP Office
End to end security indicator
Yes
No
Private call
Yes
No
Automatic call back
Yes
No
Emergency dialing when user not
logged in
Yes
No
Attended transfer
Yes
Yes
Transferring a call by selecting a
contact or recents
Yes
No
Contacts
Yes
No
Presence
Yes
No
Quick log in
Yes
No
Multiple Device Access (MDA)
Yes
No
Concurrent log in
Yes
No
Table continues…
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Supported features
LED on speaker button
No
No
Voice mail
Yes
Yes
Call Park/Unpark
Yes
Yes; It is supported using short
codes.
Block Calling party info
Yes
No
EC500
Yes
Yes (The feature is called Mobility)
Malicious Call Trace (MCT)
Yes
No
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1
Chapter 3: Getting started
Logging in to your deskphone
About this task
Perform this task to log in to your deskphone. Log in from the initial screen when it prompts you for
your extension.
Procedure
1. Enter your extension.
2. Enter the password that your administrator assigned to you.
3. Press Enter or OK or #.
10
11
Logging out your deskphone
About this task
16
Use this procedure to log out of your deskphone. If the administrator has enabled the offline call-log
feature on the deskphone, the deskphone downloads the call log database when you log in. The
offline call-log database stores the calls that landed on the deskphone while you were not logged in.
These calls are added to the call history as missed calls. The offline call-log feature is only available
in an Avaya Aura® environment.
17
Procedure
12
13
14
15
18
1. Press Main Menu > Log Out.
19
2. Press Log out when the deskphone prompts for confirmation.
20
21
22
23
24
Locking and unlocking the deskphone
About this task
Use this procedure to lock your deskphone when it is idle. This prevents the use of deskphone for
making calls when you are away, with the exception of making emergency calls. Locking your phone
does not log you out.
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Locking and unlocking the deskphone
Procedure
1. Press Main Menu > Lock.
The deskphone displays a padlock symbol and your presence status changes to Away.
Note:
You can receive incoming calls after you lock your deskphone.
2. To unlock your phone, press Unlock and enter the password you use for deskphone login.
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1
Chapter 4: Handling outgoing calls
Making a call
Before you begin
Set the Dial mode to automatic or manual.
Procedure
1. Lift the handset or press Speaker.
2. Do one of the following:
• If the dial mode is set to Auto, dial the number you want to call.
Note:
In IP Office, you can press the Call softkey or wait for a timeout.
• If the dial mode is set to Manual, dial the number you want to call and press the Call
softkey.
10
11
13
Related links
Setting the Dial mode on page 40
14
Redialing a number
12
15
Procedure
16
From the Phone screen, press Redial or press OK.
17
The phone redials the last number that you have dialed.
Note:
18
The deskphone clears the last dialed number, if you clear the outgoing call log.
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Toggling between active calls
Toggling between active calls
Procedure
1. During an active call, press Hold.
2. Do any one of the following:
• To make a new call, press NewCall and dial the extension of the second person.
• To answer an incoming call, press Answer.
3. To toggle between the two active calls, press Swap.
Calling a person form the contacts list
About this task
10
Use this procedure to call any contact from the contacts list.
11
This feature is only available in the Avaya Aura® environment.
12
Procedure
13
1. Do one of the following to search for a contact:
14
• On the phone screen, press Contacts > Search.
15
• Press Main Menu > Contacts to use dialpad to search.
16
17
18
19
2. Press Call or OK to initiate a call to the selected contact number.
Making a call from call history
Procedure
1. Do one of the following:
20
• Press Main Menu > Recents.
21
• Press Recents from the phone screen.
22
2. Use the Up and Down Arrow keys to select the number that you want to call.
23
3. Press Call or OK.
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Handling outgoing calls
Making an emergency call
About this task
If your administrator configured emergency calling for your deskphone, the Phone screen displays
an Emerg softkey to immediately connect you with a preset emergency services number.
However, if emergency dialing is not configured for your deskphone, Recents softkey replaces
Emerg softkey.
Note:
10
You can make an emergency call when your deskphone is logged out only if your administrator
configured this feature for you. The emergency call feature is available in IP Office only when
you are logged in to your deskphone. Also, in IP Office environment, Emerg softkey is not
available. You must manually dial the emergency number.
Important:
11
12
13
14
During phone failover, when the phone switches between system servers due to a system
failure, the Emergency softkey might not be available until your phone connects to an alternate
server. This process might take a few seconds.
Procedure
15
1. On the Phone screen, press Emerg.
16
2. To end the emergency call, press Speaker..
17
18
Making an international call
About this task
21
E.164 is a standard format of international public telephone numbering. An E.164 number can have
up to 15 digits and is preceded by a plus sign (+). Use the following procedure to dial an E.164
number.
22
Procedure
19
20
23
1. Long press the 0 key to display the plus sign (+).
24
2. Dial the number that you want to call.
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1
Chapter 5: Answering a call
About this task
When you receive an incoming call, the phone selects the incoming call automatically. However, if
you are already on a call or if you receive more than one incoming call at a time, you might need to
select the call you want to answer manually.
Note:
The procedure for answering a call might vary depending on how the administrator has
configured your phone.
Procedure
Answer an incoming call in one of the following ways:
10
11
12
13
14
15
16
• If you are not on another call, lift the handset, or press Speaker, OK, or Answer to answer the
call using the speakerphone.
• If you are on another call and the deskphone does not automatically display the incoming call,
from the Phone screen scroll to the line with the incoming call and press Answer or OK. If you
are on another call and the phone does automatically display the incoming call, you can press
Answer to automatically put the first call on hold when you answer the new call. Also, you can
press Ignore or Next to return to the first incoming call screen.
18
Related links
Making an unattended transfer on page 23
19
Ignoring an incoming call
17
20
About this task
21
Use this procedure to turn off the ringer for an incoming call.
22
Procedure
23
From the Phone screen, press Ignore.
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Answering a call
Switching to another deskphone during an active call
About this task
Avaya J129 IP Phones supports Multiple Device Access (MDA) using which you can register up to
10 SIP devices with your extension. If you register to multiple devices, you can perform functions,
such as switching to another registered device during an active call or bridging on to calls at multiple
registered devices.
This feature is only available in an Avaya Aura® environment.
Before you begin
Ensure that the system administrator activates the option for your extension.
10
Procedure
11
1. Answer the incoming call from your deskphone.
12
2. To switch to the other deskphone, press Bridge on that deskphone.
13
14
Making an attended transfer
About this task
17
An attended transfer is when you transfer an active call to another deskphone number after
announcing the call transfer. If the administrator enabled the Transfer on Hang-up feature, you can
complete the call transfer by disconnecting the deskphone through any of the following methods:
18
Transfer on Hang-up feature is only available in an Avaya Aura® environment.
15
16
19
• Put the handset on the cradle
20
• Press Speaker
21
Before you begin
22
You must answer the call before transferring the call to another deskphone.
23
Procedure
24
1. While on the active call, press the Transfer softkey.
25
2. Perform one of the following actions:
26
• Dial the number.
27
• Call the person from the contacts list or from the history list.
28
3. Tell the contact about the call when the contact answers your call.
29
4. To complete the transfer, perform one of the following actions:
31
• Disconnect the call if the administrator enabled the Transfer on Hang-Up feature for your
deskphone.
32
• Press the Complete softkey.
30
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Making an unattended transfer
Result
Your deskphone transfers the call to the selected number.
Making an unattended transfer
Before you begin
You must answer the call before transferring the call to another deskphone
About this task
An unattended transfer is when you transfer an active call to another deskphone without announcing
the call transfer. If the administrator enabled the Transfer on Hang-up feature, you can complete the
call transfer by disconnecting the deskphone through any of the following methods:
10
• Put the handset on the cradle
11
• Press Speaker
12
Procedure
13
1. While on the active call, press the Transfer softkey.
14
2. Perform one of the following actions:
15
• Dial the number.
16
• Call the person from the contacts list or from the history list.
17
3. To complete the transfer, perform one of the following actions:
19
• Disconnect the call if the administrator enabled the Transfer on Hang-Up feature for your
deskphone.
20
• Press the Complete softkey.
18
21
Result
22
Your deskphone transfers the call to the selected number.
Note:
23
Unanswered transfers might return to your deskphone as a recalled transfer.
25
Related links
Answering a call on page 21
26
Transferring a call on hold
24
27
About this task
28
Use this procedure to transfer a call on hold to a new outgoing call or an incoming call.
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Answering a call
Procedure
1. Dial the extension of the first person you want to call.
2. When the first person answers the call, press Hold.
3. Do one of the following:
• To make a new call, press NewCall and dial the extension of the second person.
• To answer an incoming call, press Answer.
Note:
To toggle between the calls, press Swap.
4. When the second person answers the call, press the Transfer softkey.
5. To confirm the transfer, press the Transfer softkey.
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1
Chapter 6: Using call forwarding
Activating and deactivating Call Forward
About this task
Use this procedure to forward incoming calls to a specified number.
In the IP Office environment, this feature is supported only through short code.
Before you begin
Your system administrator must activate the feature for your extension.
Procedure
1. Press Main Menu > Features.
10
2. Use the Down Arrow key to go to theCall Fwd screen.
11
3. Press Select or OK.
12
4. In the Destination field, enter the number where you want to forward the incoming calls.
13
5. Press Save or OK.
14
The deskphone generates a confirmation tone and returns to the Features menu.
15
6. To deactivate the Call Forward feature, go to the Call Fwd screen.
16
7. Press Select or OK.
17
Activating call forwarding when you do not answer the call
18
Before you begin
19
Your system administrator must activate the feature for your extension.
20
Procedure
21
1. Press Main Menu > Features.
22
2. Use the Down Arrow key to go to the Fwd B/NA screen.
23
3. Press Select or OK.
24
4. In theDestination field, enter the number where you want to forward the call.
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Using call forwarding
5. Press Save or OK.
The deskphone generates a confirmation tone and returns to the Features menu.
6. To deactivate the feature, go to theFwd B/NA screen.
7. Press Select or OK.
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1
Chapter 7: Managing conference calls
Adding a person to an active call
About this task
Use this procedure to set up a conference call and add participants to the conference call.
Before you begin
You must be on a call.
Procedure
1. During an active call, from the Phone screen, press Conf.
The active call goes on hold.
10
2. Dial the telephone number, or call the person from the contacts list or the history list.
11
3. Press Join when the person answers the call.
12
4. To add another person, press Add and repeat steps 3 and 4.
13
In IP Office environment, the Add softkey is not available.
14
Adding a person on hold to a conference call
15
About this task
16
Use this task to add a person that you have put on hold to a conference call.
17
Procedure
18
1. During an active call, press Hold.
19
2. Do one of the following:
20
• To make a new call, press NewCall and dial the extension of the second person.
21
• To answer an incoming call, press Answer.
Note:
22
23
To toggle between the calls, press Swap.
3. When the second person answers the call, press the Conf softkey.
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Managing conference calls
The person on hold adds to the conference call.
Putting a conference call on hold
About this task
Use this procedure to put a conference call on hold, while the other parties can talk to each other.
Procedure
1. Press Hold during a conference call.
2. Press Resume or OK or select the call appearance to resume the conference call.
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1
Chapter 8: Using call related features
Muting and unmuting a call
Procedure
1. To mute an active call, press Mute.
2. To unmute the call, press Mute again.
Note:
The Mute button is illuminated when you press mute.
Activating Mute Alert
About this task
10
Use this procedure to configure your deskphone to alert if you speak while your deskphone is on
mute.
11
Before you begin
12
Ensure that the system administrator activates the option for your extension.
13
Procedure
14
1. Press Main Menu > Settings > Phone Settings.
15
2. Use the Down Arrow key to go to the Mute Alert screen.
16
3. Press Change to select one of the following:
17
18
19
20
• Audible: If you put a call on mute and start speaking after eight seconds, the deskphone
produces a beep to notify that you are on mute.
• Visual: If you put a call on mute and start speaking after eight seconds, the deskphone
displays the Call Muted icon.
Note:
21
22
If the user stops talking while mute alerting is on, after a delay of 500 milliseconds, the
call muted icon is replaced by the normal active call icon
23
• Both: Combines the actions of both audible and visual alerting.
24
• None: Disables the mute alert for your deskphone.
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Using call related features
4. Press Save.
Mute alert turns off automatically when you take the call off mute.
Visual alerting
The beacon LED works in the following manner to indicate incoming calls and messages:
• If there is an incoming call, the beacon LED blinks.
• If there are new voice mail messages, the beacon LED is lit continuously.
• If the speaker is on during an active call and there are new voice mail messages, the beacon
LED turns off every 15 seconds.
• If the speaker is on during an active call and there are no voice mail messages, the beacon
LED turns on every 15 seconds.
10
Note:
12
• When the call is on speaker, the speaker icon ( ) replaces the active call handset ( )
icon.
13
• If the call is on hold, the beacon LED stops flashing.
11
15
Related links
Setting Visual alerting on page 41
16
Placing a call on hold and resuming the call
14
17
Procedure
18
1. To put an active call on hold, press Hold.
19
2. To resume the call, press Resume or OK.
20
Activating transfer to voice mail
21
About this task
22
Use this procedure to transfer an active call to voice mail.
23
Before you begin
24
Your system administrator must activate the feature for your extension.
25
Procedure
26
1. Press Main Menu > Features.
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Parking and unparking a call
2. Use the Down Arrow key to go to the Transfer to VM screen.
3. Press Select or OK to activate Transfer to VM.
Parking and unparking a call
About this task
Use this procedure to park the active call and answer the call from another extension.
This feature is only available in the Avaya Aura® environment.
Your system administrator must activate the feature for your extension.
In the IP Office environment, this feature is supported only through short code.
10
Before you begin
Procedure
11
1. While on an active call, press Main Menu > Features.
12
2. Use the Down Arrow key to go to the Call Park screen.
13
3. Press Select or OK.
14
The deskphone parks the call.
15
4. To answer a parked call, press Main Menu > Features.
16
5. Use the Down Arrow key to go to the Call Unpark screen.
17
6. Press Select or OK.
18
7. Enter the extension from which the call was parked.
19
8. Press OK.
20
21
22
The deskphone unparks the call.
Activating Do Not Disturb
About this task
24
Use this procedure to direct incoming calls to a predefined coverage number that is set by the
system administrator.
25
Before you begin
26
Your system administrator must activate the feature for your extension.
27
Procedure
23
28
1. Press Main Menu > Features.
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Using call related features
2. Use the Down Arrow key to go to the Do Not Disturb screen.
3. Select Do Not Disturb.
Setting up automatic call back
About this task
When an extension is busy, use this procedure to receive a call back automatically after the
extension is free.
Before you begin
Your system administrator must activate the feature for your extension.
Procedure
10
1. During an active call, press Main Menu > Features.
11
2. Use the Down Arrow key to go to the Auto Callback screen.
12
3. Press Select or OK to activate Auto Callback.
13
14
When you end the callback call, the system deactivates the feature automatically.
Activating EC500
15
About this task
16
Use this procedure to answer office calls on your cell phone.
17
Before you begin
19
The system administrator must program the deskphone so that you can receive incoming calls on
your cell phone.
20
Your system administrator must activate the feature for your extension.
21
This feature is only available in the Avaya Aura® environment.
22
Procedure
18
23
1. Press Main Menu > Features.
24
2. Use the Down Arrow key to go the EC500 screen.
25
3. Press OK.
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Tracing a malicious call
Tracing a malicious call
About this task
Use this procedure to activate malicious call tracing (MCT) and providing information about the
malicious call. This feature is available only if your administrator has set up the phone system to
trace and track malicious calls and there is an attendant or controlling user to oversee the trace.
This feature is only available in an Avaya Aura® environment.
Before you begin
Your system administrator must activate the feature for your extension.
Procedure
10
1. During an active call, press Main Menu > Features.
11
2. Use the Down Arrow key to go to the MCT screen.
12
3. Press OK.
13
14
15
An alerting tone or flashing beacon LED indicates that the trace is active. Hanging up
deactivates MCT.
Blocking your extension from displaying during calls
16
About this task
17
This feature is only available in an Avaya Aura® environment.
18
Before you begin
19
Ensure that the system administrator activates the option for your extension.
20
Procedure
21
1. Press Main Menu > Features.
22
2. Select CPN Block.
24
3. In the Destination field, enter the extension number that you do not want the called party to
see.
25
4. Press OK.
23
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1
Chapter 9: Managing call history
Turning call history on and off
About this task
Use this procedure to turn the call history feature on or off.
Procedure
1. Press Main Menu > Settings > Phone Settings.
2. Use the Down Arrow key to go to the Log recent calls screen.
3. To toggle the Log recent calls feature on or off, do one of the following:
10
11
12
13
14
• Select Change.
• Use the Left and Right Arrow keys.
4. Press Save.
Viewing call history details
Procedure
1. Do one of the following:
15
• Press Recents.
16
• Press Main Menu > Recents.
17
2. Select the number that you want to view.
18
3. Press Details.
19
The details section contains: name, extension number, time, date, and duration.
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Adding or deleting a call record from the call history menu
Adding or deleting a call record from the call history menu
Procedure
1. Do one of the following:
• Press Recents.
• Press Main Menu > Recents.
2. Select Details.
3. Select one of the following:
• +Contacts: To add a call record from the call history menu to the contacts list.
• Delete: To delete a call record from the call history.
10
11
12
Clearing the call history menu
Procedure
1. Do one of the following:
13
• Press Recents.
14
• Press Main Menu > Recents.
15
2. Select ClearAll.
16
3. Select one of the following:
17
• ClearAll: To clear all entries.
18
• Cancel: To cancel and return to the main menu.
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1
Chapter 10: Managing contacts
Adding a new contact
Before you begin
This feature is only available in the Avaya Aura® environment.
Procedure
1. Press Contacts > More > New.
2. Use the dialpad to enter the first name and last name.
• Press the number key that corresponds to the letter or number that you want to enter.
• If the characters are on the same key, pause before entering the next character.
10
• To enter a space, press 0.
11
• Enter the remaining letters or numbers.
13
• To enter a symbol, press More > Symbol. Use the navigation arrows to highlight the
symbol that you want to enter and press Insert.
14
• To delete the last character, press the Bksp softkey.
12
15
16
17
3. Enter the number.
The contact number can include a-z, A-Z, 0-9, and special symbols, such as comma (,), plus
(+), dot (.).
18
4. Press Save.
19
Editing a contact
20
Procedure
21
1. Press Contacts.
22
2. Select the contact that you want to edit.
23
3. Press More > Details > Edit.
24
4. Choose the field that you want to edit.
25
5. Use the dial pad and softkeys to change the contact information.
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Viewing the contact details
6. Press Save.
Viewing the contact details
About this task
Use this procedure to view the details of a contact. You can make a call, edit or delete a contact
from the details.
Procedure
1. Press Contacts.
2. Select the contact that you want to view.
3. Press More > Details.
10
• To call a contact, press Call.
11
• To edit a contact, press Edit.
12
• To delete a contact, press Delete.
13
14
15
Searching for a contact
Procedure
1. To search for a contact from the local contacts, do the following:
16
a. Press Main Menu > Contacts.
17
b. Use the dialpad to search for the contact.
18
2. To search for a contact from the enterprise directory, do the following:
19
a. On the phone screen, press Contacts > Search.
20
b. Use the dialpad to search by the full name, or part of the first and last name.
21
c. Press Search.
22
23
Deleting a contact
Procedure
24
1. Press Contacts.
25
2. Select the contact you want to delete.
26
3. Press More > Details > Delete.
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1
Chapter 11: Managing your presence
Enabling Away Timer
About this task
Use this procedure to automatically update the presence status to Away after a predefined time.
Procedure
1. Press Main Menu > Settings > Presence Settings.
The deskphone displays the Away Timer screen.
2. Press Change to turn on the Away Timer.
3. Use the Down Arrow key to go to the Timer Value screen.
10
11
12
4. Enter time in minutes.
You can enter any value from 1 to 999.
5. Press Save.
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1
Chapter 12: Managing voice mails
Retrieving a voice mail
About this task
Use this procedure to listen to your messages. The beacon LED illuminates to indicate that you
have a voice mail.
Before you begin
Your system administrator must configure the user ID of your voice mail.
Procedure
10
1. Dial the user ID of your voice mail.
2. Follow the voice prompts to listen to your messages.
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1
Chapter 13: Customizing Avaya J129 IP
Deskphones
Setting the Dial mode
About this task
Use this procedure to set the dialing method used to initiate dialing.
Procedure
1. Press Main Menu > Settings > Phone Settings.
2. Use the Down Arrow key to go to the Dial mode screen.
3. Press Change to select one of the following :
10
• Manual: Press the Call softkey to start a call.
Note:
11
12
13
14
15
In the IP Office environment, use the Manual mode.
• Auto: The dialed digits must match the dialplan to start a call.
4. Press Save.
Assigning Speed Dial
About this task
17
Use this procedure to assign speed dial numbers to your contacts. You can assign up to nine speed
dial entries.
18
Procedure
16
19
1. Press Main Menu > Settings > Phone Settings.
20
2. Select Speed Dial.
21
3. Use the Up and Down Arrow keys to select a Speed Dial number.
22
4. Press Contacts to select a contact.
23
5. Press Select to assign the contact to the selected Speed Dial number.
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Setting Visual alerting
You can assign only one contact to a Speed dial number.
Replacing and clearing a Speed Dial contact
About this task
Use this procedure to replace or remove a Speed Dial contact.
Before you begin
Assign a contact to a Speed Dial number.
Procedure
1. Press Main Menu > Settings > Phone Settings.
10
2. Select Speed Dial.
11
3. Use the Down Arrow key to go to the Speed Dial contact that you want to replace or clear.
12
4. Press one of the following:
13
• Replace: To replace the contact with another contact.
14
• Clear: To remove the contact from the Speed Dial.
15
16
5. Press Replace or Clear when the deskphone prompts for confirmation.
Setting Visual alerting
17
About this task
18
Use this procedure to illuminate the beacon LED when there are incoming calls and messages.
19
Procedure
20
1. Press Main Menu > Settings > Phone Settings.
21
2. Use the Down Arrow key to go to the Visual alerting screen.
22
3. Press Change to activate or deactivate visual alerting.
23
4. Press Save.
24
Displaying Call timers
25
About this task
26
Use this procedure to display the duration of calls.
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Customizing Avaya J129 IP Deskphones
Procedure
1. Press Main Menu > Settings > Phone Settings.
2. Use the Down Arrow key to go to the Call timers screen.
3. Press Change to activate or deactivate the Call timers.
4. Press Save.
Setting a ring tone for incoming calls
Procedure
1. Press Main Menu > Settings > Audio Settings.
2. Use the Down Arrow key to select Ring Type.
10
3. Press Select to choose the required ring tone.
11
4. Press Save.
12
13
Turning Button Clicks on and off
Procedure
14
1. Press Main Menu > Settings > Audio Settings.
15
2. Use the Down Arrow key to go to the Button Clicks screen.
16
3. Press Change to turn the audio on or off.
17
4. Press Save.
18
19
Turning Error Tones on and off
About this task
21
Use this procedure to activate the error tone alarm when you perform an incorrect action while using
the deskphone.
22
Procedure
20
23
1. Press Main Menu > Settings > Audio Settings.
24
2. Use the Down Arrow key to go to the Error Tones screen.
25
3. Press Change to turn error tones on or off.
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Turning audio settings on and off
4. Press Save.
Turning audio settings on and off
About this task
Automatic gain control (AGC) raises the volume when a caller is speaking in a low voice and lowers
the volume when the caller is speaking aloud. Use this procedure to turn AGC on or off separately
for the headset and speaker.
Procedure
1. Press Main Menu > Settings > Audio Settings.
2. Select AGC.
11
3. Use the Up and Down Arrow keys to select the handset or speaker for which you want to
turn AGC on or off.
12
4. Press Change to turn AGC on or off.
13
5. Press Save.
10
14
15
Setting Handset Profile
About this task
17
The task is relevant for people with hearing difficulties. Use this procedure to change the audio
characteristic of the deskphone.
18
Procedure
16
19
1. Press Main Menu > Settings > Audio Settings.
20
2. Select Handset Equalization.
21
The deskphone displays the following:
22
• Default
23
• Normal
26
• Amplified: Extends the maximum volume beyond the normal audio level. The option must
be used with care because long term extended use of the highest volume settings can
cause ear damage.
27
• Hearing Aid: Optimizes the sound quality of hearing aids.
24
25
28
3. Press Change to select one of the options.
29
4. Press Save.
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Customizing Avaya J129 IP Deskphones
Adjusting the contrast of the display screen
Procedure
1. Press Main Menu > Settings > Display Settings.
2. Select Contrast.
3. Use the Left and Right Arrow keys to increase or decrease the contrast.
4. Press Save.
Setting the display language
Procedure
1. Press Main Menu > Settings > Display Settings.
10
2. Select Language.
11
3. Press Select or OK to change the language.
12
4. Press Yes or OK when the phone prompts for confirmation.
13
14
15
The phone saves the new language and returns to the Display Settings screen.
Setting the Time Format
Procedure
16
1. Press Main Menu > Settings > Display Settings.
17
2. Use the Down Arrow key to go to the Time Format screen.
18
The deskphone displays the following:
19
• Time Format 24 Hour
20
• Time Format 12 Hour
21
3. Press Change to select one of the options.
22
4. Press Save.
23
24
25
Setting the Date Format
Procedure
1. Press Main Menu > Settings > Display Settings.
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Setting the time zone
2. Use the Down Arrow key to go to the Date Format screen.
The deskphone displays one of the following:
• Default
• mm/dd
• dd/mm
• mm.dd
• dd.mm
• mm-dd
• dd-mm
10
• mmm dd
11
3. Press Change to select one of the options.
12
4. Press Save.
13
Setting the time zone
14
About this task
15
Use this procedure to set the current time of the deskphone.
16
Procedure
17
1. Press Main Menu > Settings > Display Settings.
18
2. Select Time Zone to go to the My time screen.
19
3. To set the required time, do one of the following:
20
• Use the Left and Right Arrow key.
21
• Press - or + softkey.
22
4. Press Save.
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1
Chapter 14: Related resources
Documentation
See the following related documents at http://support.avaya.com.
Title
Use this document to:
Audience
See characteristics and capabilities,
including feature descriptions,
interoperability, performance specifications,
security and licensing requirements of the
Avaya Aura® Session Manager.
For people who want
to gain a high-level
understanding of the
Avaya Aura® Session
Manager features,
functions, capacities,
and limitations.
Deploying Avaya Aura® Session
Manager
See the installation procedures and initial
administration information for Avaya Aura®
Session Manager.
For people who
install, configure, and
verify Avaya Aura®
Session Manager on
Avaya Aura® System
Platform.
Upgrading Avaya Aura® Session
Manager
See upgrading checklists and procedures.
For people who
perform upgrades of
Avaya Aura® Session
Manager.
Deploying Avaya Aura® System
Manager on System Platform
See the installation procedures and initial
administration information for Avaya Aura®
System Manager.
For people who
install, configure, and
verify Avaya Aura®
System Manager on
Avaya Aura® System
Platform at a
customer site.
Overview
Avaya Aura® Session Manager
Overview and Specification
Implementing
Administering
Administering Avaya Aura® Session
Manager
See information about how to perform Avaya For people who
Aura® Session Manager administration tasks perform Avaya Aura®
including how to use management tools,
Session Manager
Table continues…
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Documentation
Title
Use this document to:
how to manage data and security, an how to
perform periodic maintenance tasks.
Audience
system administration
tasks.
Administering Avaya Aura® System
Manager for Release 7.1
See information about how to perform Avaya
Aura® System Manager administration tasks
including how to use management tools,
how to manage data and security, an how to
perform periodic maintenance tasks.
For people who
perform Avaya Aura®
System Manager
administration tasks.
Maintaining Avaya Aura® Session
Manager
See information about the maintenance
tasks for Avaya Aura® Session Manager.
For people who
maintain Avaya Aura®
Session Manager.
Troubleshooting Avaya Aura®
Session Manager
See information for troubleshooting Avaya
Aura® Session Manager, resolving alarms,
replacing hardware, and alarm codes and
event ID descriptions.
For people who
troubleshoot Avaya
Aura® Session
Manager.
Avaya IP Office™ Platform Feature
Description
See information about the feature
descriptions.
For people who
perform system
administration tasks.
Avaya IP Office™ Platform Solution
Description
See information about how the products and
services that interoperate with this solution.
For people who want
to gain a high-level
understanding of the
Avaya Aura® Session
Manager features,
functions, capacities,
and limitations.
Maintaining
General
Finding documents on the Avaya Support website
About this task
Use this procedure to find product documentation on the Avaya Support website.
Procedure
1. Use a browser to navigate to the Avaya Support website at http://support.avaya.com/.
2. At the top of the screen, enter your username and password and click Login.
3. Put your cursor over Support by Product.
4. Click Documents.
10
11
12
13
5. In the Enter your Product Here search box, type the product name and then select the
product from the drop-down list.
6. If there is more than one release, select the appropriate release number from the Choose
Release drop-down list.
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Related resources
7. Use the Content Type filter on the left to select the type of document you are looking for, or
click Select All to see a list of all available documents.
For example, if you are looking for user guides, select User Guides in the Content Type
filter. Only documents in the selected category will appear in the list of documents.
8. Click Enter.
Viewing Avaya Mentor videos
Avaya Mentor videos provide technical content on how to install, configure, and troubleshoot Avaya
products.
About this task
11
Videos are available on the Avaya Support website, listed under the video document type, and on
the Avaya-run channel on YouTube.
12
Procedure
10
13
14
15
16
17
18
19
20
21
22
23
• To find videos on the Avaya Support website, go to http://support.avaya.com and perform one
of the following actions:
- In Search, type Avaya Mentor Videos to see a list of the available videos.
- In Search, type the product name. On the Search Results page, select Video in the
Content Type column on the left.
• To find the Avaya Mentor videos on YouTube, go to www.youtube.com/AvayaMentor and
perform one of the following actions:
- Enter a key word or key words in the Search Channel to search for a specific product or
topic.
- Scroll down Playlists, and click the name of a topic to see the available list of videos posted
on the website.
Note:
24
25
26
27
28
29
30
Videos are not available for all products.
Support
Go to the Avaya Support website at http://support.avaya.com for the most up-to-date
documentation, product notices, and knowledge articles. You can also search for release notes,
downloads, and resolutions to issues. Use the online service request system to create a service
request. Chat with live agents to get answers to questions, or request an agent to connect you to a
support team if an issue requires additional expertise.
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Index
adding
contacts ........................................................................ 36
admin menu
Call timers .....................................................................41
AGC
audio settings ............................................................... 43
settings ......................................................................... 43
audio settings
AGC ..............................................................................43
Button Clicks .................................................................42
error tones .................................................................... 42
Handset Profile ............................................................. 43
ring type ........................................................................42
settings ................................................................... 42, 43
automatic callback
calls .............................................................................. 32
away timer
timer value .................................................................... 38
back-panel ........................................................................... 12
blind transfer ........................................................................ 23
Button Clicks
audio settings ............................................................... 42
settings ......................................................................... 42
call forwarding
activating ...................................................................... 25
call history
adding a contact ........................................................... 35
clearing all entries .........................................................35
deleting a call record .................................................... 35
calls
attended transfer .......................................................... 22
automatic ...................................................................... 18
automatic callback ........................................................ 32
beacon LED ..................................................................30
Call Forward ................................................................. 25
call forwarding .............................................................. 25
call parking ................................................................... 31
Call timers .....................................................................41
call unparking ............................................................... 31
clearing history ............................................................. 35
e.164 dialing ................................................................. 20
editing a contact ........................................................... 37
forwarding .....................................................................25
history ........................................................................... 19
hold ...............................................................................30
ignoring .........................................................................21
incoming calls
calls
ringer off ......................................................... 21
ignoring ..................................................................21
international .................................................................. 20
manual ..........................................................................18
MCT ..............................................................................33
multiple device access ..................................................22
Mute Alert ..................................................................... 29
muting a call ................................................................. 29
MWI .............................................................................. 30
resume ..........................................................................30
swapping calls .............................................................. 23
switching between active calls ......................................19
switching deskphone .................................................... 22
toggling ......................................................................... 19
toggling two calls .......................................................... 23
transferring to a call on hold ......................................... 23
unmuting a call ............................................................. 29
visual alerting ..........................................................30, 41
Call timers
phone settings .............................................................. 41
call transfer
attended ........................................................................22
unattended ....................................................................23
Conference calls
putting a call on hold .....................................................28
setting up ...................................................................... 27
Conference Calls
adding a person on hold ............................................... 27
contacts
adding ...........................................................................36
adding a contact from call history ................................. 35
deleting ......................................................................... 37
deleting a contact from call history ............................... 35
details ........................................................................... 37
editing ........................................................................... 36
last name ...................................................................... 37
new contact .................................................................. 36
searching ...................................................................... 37
speed dialing ................................................................ 40
deleting
removing a contact ....................................................... 37
deskphone
log out ...........................................................................16
details
contacts ........................................................................ 37
recents ..........................................................................34
Dial mode
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Index
Dial mode (continued)
automatic dialing ...........................................................40
manual dialing .............................................................. 40
display settings
Contrast ........................................................................ 44
Date Format ..................................................................44
language .......................................................................44
Time Format ................................................................. 44
time zone ...................................................................... 45
do not disturb
send all calls ................................................................. 31
editing
contact details ...............................................................37
contacts ........................................................................ 36
emergency call .....................................................................20
emergency calls ...................................................................16
error tones
audio settings ............................................................... 42
Error Tones
settings ......................................................................... 42
features
automatic callback ........................................................ 32
tracing malicious call .................................................... 33
transfer to voice mail .................................................... 30
Handset Profile
Amplified .......................................................................43
audio settings ............................................................... 43
default ...........................................................................43
Hearing Aid ...................................................................43
normal ...........................................................................43
history
calls
recents ...................................................................19
making calls ..................................................................19
Hold
putting a conference call on hold ..................................28
legal notices .............................................................................
lock
unlock ........................................................................... 16
Logging in to your deskphone extension ............................. 16
main menu
features .........................................................................30
language .......................................................................44
making calls
history ........................................................................... 19
messages
visual alerting ................................................................41
mute
Mute Alert ..................................................................... 29
Mute Alert
calls .............................................................................. 29
outgoing calls
automatic ...................................................................... 18
blocking extension display ............................................33
contacts list ...................................................................19
international .................................................................. 20
manual ..........................................................................18
redialing a number ........................................................18
overview
feature specifications ......................................................9
physical specifications .................................................... 9
phone settings
call history .....................................................................34
Call timers .....................................................................41
log recent calls ..............................................................34
visual alerting ................................................................41
physical layout
front face .......................................................................10
presence status
away timer .................................................................... 38
icons .................................................................................... 13
incoming calls
activating Call Forward ................................................. 25
answering ..................................................................... 21
do not disturb ................................................................31
EC500 ...........................................................................32
send all calls ................................................................. 31
recents
adding a contact ........................................................... 35
clearing all .................................................................... 35
deleting a call record .................................................... 35
details ........................................................................... 34
related documentation ......................................................... 46
ring type
audio settings ............................................................... 42
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Index
ring type (continued)
settings ......................................................................... 42
search
contacts ........................................................................ 37
first name ......................................................................37
searching
enterprise directory .......................................................37
local .............................................................................. 37
settings
AGC ..............................................................................43
audio settings ......................................................... 42, 43
Button Clicks .................................................................42
call history .....................................................................34
Call timers .....................................................................41
Contrast ........................................................................ 44
Date Format ..................................................................44
display settings ............................................................. 44
Error Tones ...................................................................42
language .......................................................................44
log recent calls ..............................................................34
ring type ........................................................................42
Time Format ................................................................. 44
time zone ...................................................................... 45
visual alerting ................................................................41
speed dialing
contacts ........................................................................ 40
removing contact .......................................................... 41
replacing contact .......................................................... 41
support .................................................................................48
supporting features
Avaya Aura environment .............................................. 14
IP Office environments ................................................. 14
time zone
display settings ............................................................. 45
settings ......................................................................... 45
transfer
active call ......................................................................23
unattended call transfer ....................................................... 23
videos .................................................................................. 48
voice mail
beacon LED ..................................................................39
voice mail user ID ......................................................... 39
October 2016
Using Avaya J129 IP Phones
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT—October 20, 2016—11:04 PM (UTC)
51

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Title                           : Using Avaya J129 IP Phones
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