BBPOS S1801 Shopify Tap & Chip Reader User Manual Cube QSG Eng 20180809

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Document ID	4057727
Application ID	OJI+WzkoYpbyy2b6GapDDA==
Document Description	User Manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	186.17kB (2327148 bits)
Date Submitted	2018-11-02 00:00:00
Date Available	2018-11-02 00:00:00
Creation Date	2018-08-09 14:33:53
Producing Software	Adobe PDF library 15.00
Document Lastmod	2018-10-26 11:44:42
Document Title	Cube_QSG_Eng_20180809
Document Creator	Adobe Illustrator CC 22.1 (Macintosh)

STEP 2
Package Contents
Device
USB cable
Quick start guide
Shopify S1801
Advanced mPOS Design Integrating Bluetooth®
EMV and NFC Card Reading Functions
Search for Cube on smartphone/tablet.
X1
X1
X1
OTA
Temper
Self Check Interity Fail
FLASHING second and
third light alternatively
FLASHING first
and last red light
First and last
red light ON
Bluetooth ON
Search Shopify S1801
** Please ensure that the Bluetooth® function of your
smartphone/tablet is ‘ON’ before device pairing.
Application Download & Installation
This device can support iOS and Android.
1. Please download the official application from app stores before operation.
2. Please follow app instructions to register and login for proper operation.
3. For any questions, please contact the official application developer or solution
provider.
STEP 3
Battery Charging Status
Enter bluetooth pin on smartphone/tablet.
** Default bluetooth pin is printed on the back of Shopify
S1801.
Enter
Bluetooth Pin
After device is successfully paired, Shopify
S1801 is ready to use.
Quick Start Procedures
Supported Operating System:
iOS, Android
Connect the USB Type-C charging cable to charge the
device as shown to the right.
Download the official application from APP Store or Google
Play Store.
Index & Accessories (Fig.1)
** Shopify S1801 is powered by an internal Lithium Polymer rechargeable
battery pack that cannot be removed or replaced. Before first use, charging is
required for approximately two to three hours. To prevent potential electrical
damage to the Shopify S1801, it is recommended to use the USB Type-C
cable provided with the packaging.**
EMV card reader
LED status indicator
NFC card
reader
APP
DOWNLOAD
0-10%
FLASHING first red light
11-25%
FLASHING first light
Now, you can follow the application
instructions to start the transaction process,
then insert or tap card to complete the
transaction.
** If you are paying using an EMV card, please ensure that
the EMV chip of the card is facing the right direction. If you
are paying using an NFC card, please ensure you tap the
NFC payment
cardNFC
or marking.
your device with your NFC wallet
range
on top of the
within 4cm
26-50%
FLASHING second light
51-79%
FLASHING third light
80-100%
FLASHING last light
Battery Level
When power on, it is shown as below in first four second
LED Status Indicators
Power On
Power Off
Idle
Bluetooth Pairing
0%
FLASHING first red light
0-10%
First red light ON
11-25%
First light ON
26-50%
Two lights ON
51-79%
Three lights ON
80-100%
All lights ON
STEP 1
Power
button
Reset button
(**please use paper
clip for reset)
USB Type-C port for charging
Press power button to turn on
Shopify S1801.
Show battery level
for 4 seconds
No action needed
to power off
No light status
LED Status Indicators
Cautions & Important Notes
NFC Operation
Ready for Transaction
Reading Card Information
Card Reading Process
Successfully Completed
• Ensure the device is fully charged before use.
Problems
Recommendations
• Please ensure the EMV chip of the card is facing the right direction when inserting card.
Device cannot be paired
• Please press the power on button to restart your device.
• Please check to see if you can find the device’s “Serial Number” (Shown
on the back of device) in the “Scanned Device List” of your smartphone or
tablet.
Device loses the connection
with your smartphone or
tablet when the device has
gone into auto-off mode.
• Please press the power on button to turn on the device again. The device
will automatically connect with your smartphone or tablet again.
• The device may be at lower battery level, please use the USB cable to
recharge it, then retry.
• Please ensure the device or smartphone/tablet is within the reception range.
Device does not work with
your phone or tablet
• Please ensure the Bluetooth® function of your smartphone or tablet is
turned on.
• Please check the version of your operating system is supported for this
device’s operation.
Device cannot read your
card successfully
• Please press the power on button to turn on the device again. The device
will automatically connect with your smartphone or tablet again.
• The device may be at lower battery level, please use the USB cable to
recharge it, then retry.
• Please ensure the device or smartphone/tablet is within the reception
range.
Inserting card
• Please check if the device has power when operating and ensure devices
are connected.
• Please follow the application instruction to insert or tap card.
• Please ensure that there is no obstacle in the card slots.
• Please check if the chip of the card is facing the right direction when
inserting card.
• Please ensure that your phone/ tablet is a supported model for this
device’s operation.
• Please insert card with a more constant speed.
Tap Card/Mobile Wallet
• Please check if your card supports NFC payment.
• Please ensure if your card is placed within 4 cm range on top of the NFC
marking.
• Please take out your NFC payment card from wallet or purse for payment
to avoid any interference.
• The NFC card or mobile wallet should be tapped within 4 cm range on top of the reader mark.
• Don’t drop, disassemble, tear, open, crush, bend, deform, puncture, shred, microwave, incinerate,
paint or insert foreign object into the device. Doing any of which will damage the device and
void the Warranty.
• Don’t immerse the device into water and place near washbasins or any wet locations. Don’t spill
food or liquid on the devices. Don’t attempt to dry the device with external heat sources, such as
microwave or hair dryer. Don’t use any corrosive solvent or water to clean the device. We
recommend using dry cloth to clean the surface only.
Lights COME ON in
consecutive order
First light ON
All lights ON with
“BEEP” sound
• Don’t use any sharp tools to probe the internal components, connectors or contacts, doing
which may lead to device malfunction and void the Warranty simultaneously.
EMV Operation
When Card is Inserted
Ready for Transaction
Card Removal Detection
Product Specifications
Functions
First light ON
Lights COME ON
in consecutive order
Leave all lights ON
until card is removed
Transaction Result
Communication Interface
Power & Battery
Charging
Key Management
Encryption Algorithm
Support Operating System
Transaction Failed/Error
Transaction Approved
Product Size
Product Weight
Operating Temperature
Operating Humidity
Storage Temperature
Storage Humidity
“BEEP” sound and FLASHING all lights 3 times
Troubleshooting
• EMV chip card reader (ISO 7816 compliant class A, B, C card)
• NFC Card Reader (EMV contactless, ISO 14443A/B)
• Over-the-air firmware update
• Over-the-air key update
Bluetooth® 4.2 BLE
Lithium polymer rechargeable battery 500mAh, 3.7V
Via USB Type-C
DUKPT, MK/SK
TDES
Android 4.2 or above, iOS (iPhone 6s or above, iPad Air 2 above,
iPad Mini 5 or above, iPad Pro except 2016 version)
82.5 x 69.0 x 10.5mm (approx.)
75g (approx.)
0°C – 45°C (32°F – 113°F)
Max 95%
-20°C – 55°C (-4°F – 131°F)
Max 95%
Device has no response
• Please use a paper clip to press the reset button at the bottom for reboot.
Warranty
• Any damage or defects caused by a failure to follow the instructions which relate to this device or
as the result of an accident, abuse, misuse, misapplication, product modification, improper voltage
or current, acts of God, shipping damages or loss, or damage caused by service performed by
anyone other than our company are expressly excluded from the warranty stated below.
• We are not under any obligation to support the device for all operating environments, including
but not limited to, interoperability with all current and/ or future versions of software or
hardware.
• Please contact the dealer for any warranty or customer support services. Any repair of the device
by yourself will void the Warranty.
FCC Caution Statements:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of 20
centimetres between the radiator and your body.
Two “BEEPS” sound and first red light ON
Bluetooth Connection
Waiting for Connection
Connected Bluetooth
No Connection
Reset Bluetooth
Lights COME ON
in consecutive order
Flashing all lights 3 times
*Power Off completely
after 3 hours of inactivity
Power off completely
when 5 minutes
without any connection
Long press for
4 seconds and release
power button
Revise v.1 / 20180509

---

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